ISLAND ADVICE CENTRE
A company limited by guarantee
Registered No.: 03375266
(Charity No.: 1076857)
TRUSTEES' ANNUAL REPORT AND AUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Kingston Burrowes Audit Ltd
Statutory Auditors
308 Ewell Roac
Surbiton
Surrey
KT6 7AL

ISLAND ADVICE CENTRE
(A company limited by guarantee)
CONTENTS
FOR THE YEAR ENDED 31 MARCH 2025
Trustees' Annual Report
Independent Auditor's Report
Statement of Financial Activities
Balance Sheet
Notes to the Financial Statements
Page
1-9
10 - 13
14
15
16 - 23

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
The trustees present their annual report and audited financial statements for the year ended
31 March 2025.
REFERENCE AND ADMINISTRATIVE DETAILS
Charity name and registration numbers
Name:
Island Advice Centre
Company No: 03375266
Charity No:
1076857
Board of Trustees
Katherine Wilson
Shabnam Sharmin
Steve Lake
Chris Parsons
Thomas Siggers
Godline Singh
Stephanie Dickinson
Hasan Chowdhury
Cathy Weir
Chair
Treasurer
Appointed on 23/8/24
Centre Manager
Sarah Sauvat
Registered Office and Principal Address
Island House
Roserton Street
London
E14 3PG
Auditor
Kingston Burrowes Audit Ltd
Statutory Auditors
308 Ewell Road
Surbiton
Surrey
KT6 7AL

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
/contd....
OBJECTIVES AND ACTIVITIES
Main objective and mission
The objective of the Island Advice Centre (Island Advice or IAC) is to relieve poverty in the area known
as the Isle of Dogs and nearby areas by the advancement of education of the general public in the
field of welfare and individual rights.
Main activities
Island Advice Centre offers free, confidential accessible advice services across the borough of Tower
Hamlets. Help is provided for a range of problems including benetits, debt, and housing. Advice l
given by paid advisers and by volunteers attending our Volunteer Training Project
Our services include:
•
Weekly advice drop-in sessions
Weekly digital drop-in sessions in partnership with Island House
Weekly telephone advice service
Debt & financial capability clinics by appointment
• Disability form filling clinics by appointment
• Specialist advice and casework in welfare rights, housing & debt
Disability benefits end-to-end casework from application to tribunal representation
Outreach advice sessions at GP surgeries in Primary Care Networks (PCNs) 8, 7 and 1
• Advice work training and accreditation course
• Administration and advice volunteer opportunities
NVQ Assessment in Advice & Guidance Level 3 & 4
Development of capacity building, networking and information sharing, a network led referral
(THCAN)
THE DEMAND
In the year 2024/2025 we dealt with 3,121 enquiries from 1,891 local residents across a range of
The demand for our
services and the number of enquiries which need to be addressed
continues to increase. We have increased our provision of advice by 35% over the last 5 years.
2024/25
2023/24
2022/23
2021/22
2020/21
0
500
1000
1500
2000
2500
3000
3500
# clients
# enquiries
2

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
Iconto…..
OUR ADVICE AND CASEWORK
Our activities can be broadly divided into four categories:
Specialist casework
debt and money management
advice
welfare benefits casework and
appeals
funded by Lottery Community
Fund
funded by London Legal
Support team under Greater
London Authority (GLA)
Advising Londoner Project
funded by Trust for London
Generalist advice provision
housing advice and casework
delivered through drop-in
sessions, telephone advice and
appointments
Advice volunteer training
Peer support and coordination
work
volunteer training project
NVQ assessments carried out
by qualified staff
training sessions and
workshops delivered to other
agencies
This work consists of support for
Tower Hamlets Community
Advice Network and
coordination of referrals
subsequently Mayor Grant
Programme as well as
Wakefield & Tetley
funded by Advice UK & East
End Community fund
funded by a mix of grants from
Advice UK and fee payments by
candidates/their employers
funded by Citizen Advice under
GLA Advising Londoner Project
funded by North East London
(NEL) NHS
The advisers at Island Advice aim to take a holistic approach to client issues and will make referrals to
specialist advisers within Island Advice or to other agencies, where appropriate, to help the client fully
resolve their problems. This may include digital inclusion, money management, English for Speakers
of Other Languages (ESOL) classes, health related groups, solicitors, and / or other support.
OUR WORK
We continue to deliver end-to-end casework in our 3 areas of specialism: welfare benefits, housing,
and debt. Nearly 50% of the issues coming to us must be addressed at casework level to potentially
reach a remedy. Welfare benefits continues to be the main area of social welfare requiring casework
support, which is often up to independent tribunal appeal level. This is closely followed by an ever-
increasing demand for support with housing matters falling outside the legal aid scope. The demand
for debt advice continues especially in light of the cost of living crisis. However, housing and welfare
benefit issues are all too often associated with debt problems and cost of living concerns, and clients
often require a holistic support across different social welfare areas of specialism at casework level.
3

Our work
600
500
400
300
200
100
-
Welfare benefit
Housing
Debt
• casework one off advice
El triage
FinCap
Other
Welfare Benefits
Our advisers deal with hundreds of enquiries a year including advice about entitlement to benefits,
"better off calculations", incorrect decisions, reviews, mandatory reconsiderations, appeals and tribunal
hearings. Our work mainly consists of increasing peoples' income through advice and support, by
helping them to access their legal rights relating to their entitlements) and local support provision
often involving disputing incorrect decisions, requiring complex casework and representation at
tribunal hearings.
Housing
The housing
crisis in London is becoming more and more evident each year and the demand for
housing advice continues to grow. Shortage of social housing, poor housing conditions and rising
homelessness have led to ever greater social welfare advice demands. As housing shortages worsen
and homelessness rises, the courts are increasingly holding local authorities accountable for their
legal obligations. From homelessness assessments to the enforcement of housing standards, recent
significant legal developments that are reshaping tenants' rights and clarifying the responsibilities of
landlords and local authorities have come to the forefront. Therefore, the need for specialists housing
casework is even more essential to ensure people access their legal rights when it comes to housing.
It is also essential that the experience of residents is addressed with local authorities to improve good
practice and the correct application of the law. (Even those who are aware of their rights find it difficult
to have them enforced - local authorities will often choose to ignore residents and will only take action
once there has been an intervention by an organisation such as ours).
Debt and Financial Capability
Island Advice Centre is a licensed and regulated debt advice provider which provides specialist debt
casework. Our experienced caseworker is Certificate in Money Advice Practice (CertAP) qualified
and an approved intermediary for debt relief order (DRO) applications. Over the last year, we have
continued to offer advice in debt matters including rent arrears, council tax arrears, utility debts,
benefits overpayment, and debts such as credit cards and loan. Our debt advice approach is holistic
and our casework is extensive; we ensure we go beyond the presenting point and address all
underlying issues including ensuring income maximization is considered and liability issues are
We also set up a weekly Friday financial capability clinic offering appointments to local residents for
financial assessment followed up by in house debt support with our qualified debt caseworker when a
need is identified.
4

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
/contd....
OUR OUTREACH SERVICES
Tower Hamlets Connect
A consortium led by Age UK successfully extended advice service in all GP surgeries in Tower
Hamlets. As partners of this consortium, we deliver 28 hours of advice sessions per week across 10
GP surgeries. This service helps relieve pressures on GPs and other health professionals in busy
Tower Hamlets Community Advice Network (THCAN)
Island Advice Centre leads Tower Hamlets Community Advice Network (THCAN). THCAN is a
partnership of local advice centres that work together to ensure Tower Hamlets residents have access
to free, high-quality advice and representation in social welfare law (welfare benefits, debt, housing,
employment, immigration, etc.).
Through THCAN, Island Advice provides:
www.thcan.org.uk
• A cross-organisation referral system and referrals portal
Welfare rights forums
•
Volunteer placements
• Trainings and workshops
• City & Guilds NVQ's Level 3 & 4 in Advice & Guidance
Steering group meetings
Newsletters
OUR TRAINING AND EDUCATION OFFER
Volunteer Training Project and Learning to Advise Certificate
Volunteers are one of Island Advice's most valuable assets; they help to deliver the much-needed
advice services we provide.
Through our Volunteer Training Project, training and development opportunities are provided for
volunteers and front-line workers in view of developing their skills and knowledge and completing the
Learning to Advise Course alongside relevant work experience. This enables many of our volunteers
to move into employment. During the 2024/2025 year, there were 16 volunteer placements across 9
organisations.
Advice Work Training Workshops
issues, benefits overview, immigration, and employment and tackling pensioner poverty.
City and Guilds NVQ in Advice & Guidance
Twenty individuals also completed City & Guilds NVQ in Advice & Guidance level 3 or 4 during the
year 2024/2025.
In collaboration with Bromley Insights, Island Advice Centre continued to deliver training courses to
cohorts of specialist/hybrid Advice-Social Prescribing Link Workers in the UK.
5

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
Icontd....
HOW OUR ACTIVITIES DELIVER PUBLIC BENEFIT
The trustees, when exercising any powers or duties relating to how the organisation undertakes its
work and spends the resources it raises always have due regard to the Charity Commission's public
benefit guidance.
Our charitable activities focus on the provision of free advice and advocacy to residents of Tower
Hamlets and surrounding areas. We incorporate the help of local volunteers both in our management
committee and service delivery.
Therefore, the public benefit is twofold:
Firstly, by helping those in need to secure their statutory rights and entitlements and
empowering them through awareness and support. Without this support many of our clients
would suffer or continue to suffer various issues which are detrimental to their well-being and
the well-being of those under their care.
• Secondly, through our volunteering opportunities, we up-skill residents and give them the
experience and skills needed to enter the job market and participate in the local and wider
economy. Many of our volunteers move on to paid employment both in the advice sector and
ACHIEVEMENTS AND PERFORMANCE
During the year, Island Advice assisted over 2,300 clients and achieved over £4,000,000 in
positive outcome.
Welfare rights
Number of clients assisted
701
Appeals success rate
84.6%
Confirmed financial gains
£873,948
Housing
Number of clients assisted
Financial outcome (benefits gain and compensation)
481
€148,235
Debt
Number of clients assisted
Number of DRO carried out for clients
Amount of debts written off
Amount of debt managed
Financial outcome (benefits gain and grants through FinCap support)
282
36
£541,138
€1,347,195
£68,234
6

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
/contd....
Generalist Advice
Number of clients helped
Potential financial gains identified
Advice in Health Setting Outreach Services
Number of clients helped
Potential financial gains identified
Total
339
£295,743
582
£765,143
£4,039,636
FINANCIAL REVIEW
Principal Funding Sources
Island Advice relies on charitable grants and statutory funding for its income. The organisation has an
ongoing strategy of applying for any available grants targeted for the provision of social welfare law
advice from large statutory funders as well as smaller trusts and foundations. The principal funding
sources in this year were the National Lottery Community Fund, East End Citizens Advice, Age UK
the National Health Service (NHS), Trust for London, and London Legal Support Trust; other funders
included Advice UK, Wakefield and Tetley, East End Community Foundation, Citizens Advice Bureau
Wandsworth, and London Borough of Tower Hamlets. At the end of the reporting period the
organisation was operating at a deficit.
Reserves policy
Trustees have established that in order to fulfil their responsibilities to staff and to minimise the risk of
any breach of statute or organisational duty the organisation should hold sufficient funds in reserve to
meet the core costs for three months, equivalent to £37,467. Reserves will be built up from
unrestricted funds,
and the level of reserves will be reviewed annually by the Board. The total
unrestricted funds at the year-end were £110,898 (2024: E102,261).
Certain restricted funds show a deficit at the year-end. This arises because expenditure has been
incurred on ongoing projects for which funding has been secured for the subsequent financial year but
cannot yet be recognized under the Charities SORP income recognition criteria. The trustees are
satisfied that sufficient funding is in place to cover these deficits and that the projects will continue as
planned.
Investment policy
Any surplus funds will be held in low risk, secure investments such as the charities deposit fund run by
CCLA Investment Management Ltd. Additionally the organisation uses an interest-bearing current
account in order to maximise the value of any cash held.
STRUCTURE, GOVERNANCE AND MANAGEMENT
The Directors of the company are also the Trustees of the charity. The charity's governing document is
a memorandum and articles of association dated 23rd May 1997 and updated on 29th June 1999.
Island Advice Centre is a registered charity and a company limited by guarantee.
7

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
/contd....
Trustee appointment and training
Trustees are elected at the organisation's AGM. In addition, the board may, at its discretion, make
appointments to the Board between AGMs. The Board endeavours to ensure that its membership
covers a wide range of experience and skills and that the backgrounds of the members of the Board
reflect a balance that is appropriate to the charity's mission and activities. New trustees are provided
with appropriate information and access to relevant training.
Organisational structure
Operational management of the organisation is delegated to the Centre Manager who takes overall
responsibility for the day to day running of the organisation, planning and strategy, and implementing
the directions of the Board. The Centre Manager is part of a senior management team that includes
the Advice Manager, the Volunteer Coordinator, and Housing, Debt and Welfare Benefits Advice
Supervisors.
Involvement of volunteers
The board of trustees are volunteers drawn from the local community, the business sector, other
voluntary sector organisations and ex- advice staff and volunteers. The organisation also uses local
community volunteers and law students to assist in the delivery of advice services and to carry out
administrative support.
STATEMENT OF TRUSTEES' RESPONSIBILITIES
The trustees (who are also directors of Island Advice Centre for the purposes of company law) are
responsible for preparing the Trustees' Annual Report and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year. Under
company law the trustees must not approve the financial statements unless they are satisfied that they
give a true and fair view of the state of affairs of the charitable company and of the incoming resources
and application of resources, including the income and expenditure, of the charitable company for that
period. In preparing these financial statements, the trustees are required to:
• select suitable accounting policies and then apply them consistently;
• observe the methods and principles in the Charities SORP 2019 (FRS 102);
make judgements and estimates that are reasonable and prudent;
prepare the financial statements on the going concern basis unless it is inappropriate to
presume that the charitable company will continue in operation.
The trustees are responsible for keeping adequate accounting records that disclose with reasonable
accuracy at any time the financial position of the charitable company and enable them to ensure that
the financial statements comply with the Companies Act 2006. They are also responsible for
safeguarding the assets of the charitable company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
8

ISLAND ADVICE CENTRE
(A company limited by guarantee)
TRUSTEES' ANNUAL REPORT
FOR THE YEAR ENDED 31 MARCH 2025
/contd....
In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditor is unaware;
the trustees have taken all steps that they ought to have taken to make themselves aware of
any relevant audit information and to establish that the auditor is aware of that information.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the charitable company's website. Legislation in the United Kingdom
governing the preparation and dissemination of financial statements may differ from legislation in other
jurisdictions.
AUDITOR
A resolution proposing the re-appointment of Kingston Burrowes as auditor to the company will be put
to the Annual General Meeting
This report has been prepared in accordance with the special provisions of Part 15 of the Companies
Act 2006 relating to small companies.
Approved by the Board of Trustees on 29 December 2025 and signed on its behalf, by
Katherine Wilson
Chair
9

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
ISLAND ADVICE CENTRE
(A company limited by guarantee)
FOR THE YEAR ENDED 31 MARCH 2025
Opinion
We have audited the financial statements of Island Advice Centre (the 'charitable company')
for the year ended 31 March 2025 which comprise the Statement of Financial Activities, the
Balance Sheet and notes to the financial statements, including a summary of significant
accounting policies.
The financial reporting framework that has been applied in their
preparation is applicable law and United Kingdom Accounting Standards, including Financial
Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic
of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements:
• give a true and fair view of the state of the charitable company's affairs as at 31 March
2025, and of its incoming resources and application of resources, including its income and
expenditure, for the year then ended;
• have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice; and
• have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs
(UK)) and applicable law. Our responsibilities under those standards are further described in
the Auditor's responsibilities for the audit of the financial statements section of our report.
We are independent of the charitable company in accordance with the ethical requirements
that are relevant to our audit of the financial statements in the UK, including the FRC's
Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with
these requirements. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees' use of the going
concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant doubt on
the charitable company's ability to continue as a going concern for a period of at least twelve
months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are
described in the relevant sections of this report.
Other information
The other information comprises the information included in the trustees' annual report, other
than the financial statements and our auditor's report thereon. The trustees are responsible
for the other information. Our opinion on the financial statements does not cover the other
information and, except to the extent otherwise explicitly stated in our report, we do not
express any form of assurance conclusion thereon.
10

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
ISLAND ADVICE CENTRE
(A company limited by guarantee)
FOR THE YEAR ENDED 31 MARCH 2025
In connection with our audit of the financial statements, our responsibility is to read the other
information and, in doing so, consider whether the other information is materially inconsistent
with the financial statements or our knowledge obtained in the course of the audit or
otherwise appears to be materially misstated. If we identify such material inconsistencies or
apparent material misstatements, we are required to determine whether this gives rise to a
material misstatement in the financial statements themselves. If, based on the work we have
performed, we conclude that there is a material misstatement of this other information, we
are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
• the information given in the trustees' report, which includes the directors' report prepared
for the purposes of company law, for the financial year for which the financial statements
are prepared is consistent with the financial statements; and
the directors' report included within the trustees' report has been prepared in accordance
with applicable legal requirements.
Matters on which we are required to report by exception
In the light of our knowledge and understanding of the charitable company and its
environment
obtained in the course of the audit, we
have not identified material
misstatements in the directors' report included within the trustees'
report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 requires us to report to you if, in our opinion:
• adequate accounting records have not been kept, or returns adequate for our audit have
not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of directors' remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit; or
the trustees were not entitled to prepare the financial statements in accordance with the
small companies' regime and take advantage of the small companies' exemptions in
preparing the directors' report and from the requirement to prepare a strategic report.
Responsibilities of trustees
As explained more fully in the trustees' responsibilities statement (set out on pages 8 and 9),
the trustees (who are also the directors of the charitable company for the purposes of
company law) are responsible for the preparation of the financial statements and for being
satisfied that they give a true and fair view, and for such internal control as the trustees
determine is necessary to enable the preparation of financial statements that are free from
material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the
charitable company's ability to continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going concern basis of accounting unless the
trustees either intend to liquidate the charitable company or to cease operations, or have no
realistic alternative but to do so.
11

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
ISLAND ADVICE CENTRE
(A company limited by guarantee)
FOR THE YEAR ENDED 31 MARCH 2025
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as
a whole are free from material misstatement, whether due to fraud or error, and to issue an
auditor's report that includes our opinion.
Reasonable assurance is a high level of
assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will
always detect a material misstatement when it exists. Misstatements can arise from fraud or
error and are considered material if, individually or in the aggregate, they could reasonably
be expected to influence the economic decisions of users taken
on the basis of these
financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We
design procedures in line with our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud. The specific procedures for this
engagement and the extent to which our procedures are capable of detecting irregularities,
including fraud is detailed below:
• Enquiry of management and those charged with governance about actual and
potential litigation or claims and the identification of non-compliance with laws and
regulations.
• Reviewing minutes of meetings of those charged with governance.
• Reviewing financial statement disclosures and testing to supporting documentation to
assess compliance with applicable laws and regulations.
• Auditing the risk of management override of controls, including testing journal entries
and other adjustments for appropriateness; and assessing whether the judgements
made in making accounting estimates are indicative of a potential bias.
• Performing analytical procedures to identify any unusual or unexpected relationships
that may indicate risks of material misstatement due to fraud.
• Professional scepticism in course of the audit and with audit sampling in material
audit areas.
Because of the inherent limitations of an audit, there is a risk that we will not detect all
irregularities, including those leading to a material misstatement in the financial statements or
non-compliance with regulation. This risk increases the more that compliance with a law or
regulation is removed from the events and transactions reflected in the financial statements,
as we will be less likely to become aware of instances of non-compliance. The risk is also
greater regarding irregularities occurring due to fraud rather than error, as fraud involves
intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located
on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This
description forms part of our auditor's report.
12

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
ISLAND ADVICE CENTRE
(A company limited by guarantee)
FOR THE YEAR ENDED 31 MARCH 2025
Use of our report
This report is made solely to the charitable company's members, as a body, in accordance
with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken
so that we might state to the charitable company's members those matters we are required
to state to them in an auditor's report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone other than the
charitable company and the charitable company's members as a body, for our audit work, for
this report, or for the opinions we have formed.
KC. Fisher
Kevin Fisher BA FCA CTA (Senior Statutory Auditor)
For and on behalf of Kingston Burrowes Audit Ltd
Statutory Auditors
308 Ewell Road
Surbiton
Surrey
KT6 7AL
Date: 29 December 2025
13

ISLAND ADVICE CENTRE
(A company limited by guarantee)
STATEMENT OF FINANCIAL ACTIVITIES
(Incorporating Income and Expenditure Account)
FOR THE YEAR ENDED 31 MARCH 2025
Notes
Unrestricted Restricted
Funds
Funds
25,275
2,289
27,564
439,901
439,901
Income from:
Donations and legacies
Charitable activities
Investments
Total
Expenditure on:
Charitable activities
Total
Net income/(expenditure)
Transfers between funds
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Total funds carried forward
5
8
14
14
18,927
18,927
8,637
8,637
14
102,261
£110,898
463,496
463,496
(23,595)
(23,595)
.22,015
€ (1,580)
All income and expenditure derive from continuing activities.
The Statement of Financial Activities includes all recognised gains and losses.
The notes form part of the financial statements.
14
Total
2025
465,176
2,289
467,465
482,423
482,423
(14,958)
(14,958)
124,276
E109,318
Total
2024
429,176
2,141
431,317
445,986
445,986
(14,669)
(14,669)
138,945
£124,276

ISLAND ADVICE CENTRE
(A company limited by guarantee)
(Company No: 03375266)
BALANCE SHEET
AS AT 31 MARCH 2025
2025
2024
FIXED ASSETS
Tangible assets
CURRENT ASSETS
Debtors
Cash at bank and in hand
Notes
11
12
-
52,737
196,180
248,917
26,074
132,002
158,076
LIABILITIES
Creditors
Amounts falling due within one year
13
139,599
33,800
NET CURRENT ASSETS
NET ASSETS
15
109,318
€ 109,318
124,276
£124,276
FUNDS
Restricted
Unrestricted
TOTAL FUNDS
14
14
14
(1,580)
110,898
£109,318
22,015
102,261
£124,276
The financial statements have been prepared in accordance with the special provisions for small
companies under Part 15 of the Companies Act 2006.
The financial statements were approved by the Board of Trustees on 29 December 2025 and signed
on its behalf by:
Katherine Wilson
Chair
The notes form part of the financial statements.
15

ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
1. ACCOUNTING POLICIES
General information and basis of accounting
Island Advice Centre is a registered charity (no. 1076857) and a private company (no.
03375266) limited by guarantee, registered in England and Wales. Each member is liable to
contribute an amount not exceeding £1 in the event of the charitable company being wound up.
The registered office is given in the Trustees' Annual Report on page 1.
The charity constitutes a public benefit entity as defined by FRS 102. The financial statements
have been prepared in accordance with Accounting and Reporting by Charities: Statement of
Recommended Practice applicable to charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October
2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of
Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and United Kingdom
Generally Accepted Accounting Practice.
The financial statements are prepared on a going concern basis and under the historical cost
convention. The significant accounting policies applied in the preparation of these financial
statements
are set out below. These policies have been consistently applied to all years
presented unless otherwise stated.
Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the
Trustees in furtherance of the general objectives of the charity and which have not been
designated for other purposes.
Restricted funds are funds which are to be used in accordance with specific restrictions
imposed by donors or which have been raised by the charity for particular purposes. The costs
of raising and administering such funds are charged against the specific fund.
Incoming resources
Items of income are recognised in the financial statements when all of the following criteria are
met:
• The charity has entitlement to the funds;
• any performance conditions have been met or are fully within the control of the charity;
• there is sufficient certainty that receipt of the income is considered probable; and
• the amount can be measured reliably.
Where grants are awarded over a specified or implied timeframe, the income is recognised
evenly over the grant period. A contingent asset is disclosed for the unrecognised amount of
multi-year grants.
Resources expended
Expenditure is recognised once there is a legal or constructive obligation to make payment to a
third party, it is probable that settlement will be required and the amount can be measured
reliably.
Expenditure is allocated to each activity where the costs relate directly to that activity. Support
costs, including governance costs, that do not relate directly to any activity are apportioned to
each activity on the basis of staff time.

1.
ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
ACCOUNTING POLICIES/contd...
Fixed assets
All assets costing more than £1,000 are capitalised. The costs of assets less than £1,000 are
charged to the Statement of Financial Activities in the year of purchase.
Depreciation is
charged so as to write off the cost over the estimated useful life at the following rates:
Computer Equipment
33% straight line
Operating leases
leases where substantially all of the benefits and risks of
ownership remain with the lessor are charged to the Statement of Financial Activities on a
straight line basis over the period of the lease.
Pensions
The charity operates a defined contribution pension scheme. Contributions payable to the
scheme are charged to the Statement of Financial Activities in the period to which they relate.
Debtors and Creditors
Debtors and creditors with no stated interest rate and receivable or payable within one year are
recededra transaction price. Any losses arising from impairment are recognised in
2.
INCOME FROM DONATIONS AND
Unrestricted Restricted
Total
Total
LEGACIES
Funds
Funds
2025
2024
Donations
ENil
-
ENil
-
ENil
-
ENil
3. INCOME FROM CHARITABLE
ACTIVITIES
Unrestricted Restricted
Funds
Funds
Total
2025
Total
2024
Grants and contracts:
Specialist casework
Advice volunteer training
Generalist advice provision
10,435
10,840
4,000
£25,275
179,254
104,468
156,179
£439,901
189,689
115,308
160,179
£465,176
132,509
62,086
234,581
£429,176
Or restricted 1t recognised in 2024, E75,861 related to unrestricted funds and E353,315 related
17

ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
4. INVESTMENT INCOME
Bank interest
Unrestricted Restricted
Funds
Funds
£2,289
ENil
All of the £2, 141 recognised in 2024 was unrestricted funds.
5. ANALYSIS OF EXPENDITURE ON
CHARITABLE ACTIVITIES
Direct
Costs
Support
Costs
Staff costs
Direct project costs
NVQ assessment and materials
Premises costs
Payroll services
Volunteers' expenses
Professional fees
Subscriptions, licences and insurance
Training and recruitment
Stationery, postage, and copier
Telephone and internet
Refreshment and hospitality
Bookkeeping and finance
Computer and equipment expenses
Sundry expenses
Travel costs
Publications
Governance cost (note 7)
301,579
23,904
2,280
2,957
1,395
440
74,163
-
-
-
£332,555
26,538
355
198
6,038
12,272
5,004
4,486
4,196
1,967
1,830
990
864
673
211
10,083
£149,868
Total
2025
£2,289
Total
2025
375,742
23,904
2,280
29,495
1,750
638
6,038
12,272
5,004
4,486
4,196
1,967
1,830
990
864
673
211
10,083
£482,423
Total
2024
£2,141
Total
2024
€
335,627
36,198
8,697
25,844
635
656
10,603
6,416
1,209
5,354
4,804
3,000
1.202
380
250
5,111
£445,986
Of the £445,986 expenditure recognised in 2024, E92,722 was charged to unrestricted funds
and £353,264 was charged to restricted funds.
6.
EXPENDITURE ON CHARITABLE
ACTIVITIES
Direct
Costs
Support
Costs
Total
2025
Specialist casework
Advice volunteer training
Generalist advice provision
122,195
87,063
123,297
£332,555
55,068
39,235
55,565
£149,868
177,263
126,298
178,862
£482,423
Total
2024
E
135,348
61,383
249,255
£445,986
18

ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
7. GOVERNANCE COSTS
Staff costs
Auditor's remuneration
2025
2,637
7,446
£10,083
2024
2,611
2,500
£5,111
8. NET INCOME/(EXPENDITURE)
The net income/(expenditure) for the year is stated after charging:
Auditor's remuneration
Operating lease rentals
9. STAFF COSTS
Wages and salaries
Social security
Pension costs
2025
£10,083
£18,170
2025
332,760
21,453
24,166
£378,379
2024
£2,500
217,564
2024
E
292,676
22,667
22,895
£338,238
Average number of full-time equivalent employees
Average monthly number of employees
2025
No.
9
2025
No.
=
2024
No.
9
2024
No.
10
=
No employee received total employee benefits (excluding employer pension costs) amounting
to more than £60,000 in either year.
Total employee benefits received by Key Management amounted to £52,745 (2024: £52,223).
Under FRS 102, employee benefits incudes gross salary, employer's NIC and employer's
pension contributions.
19

ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/conta...
10. TRUSTEES' REMUNERATION AND EXPENSES
The Trustees received no remuneration during the financial year 2025 or 2024.
There were no related party transactions in either year other than those disclosed in Note 9.
11. TANGIBLE FIXED ASSETS
Cost
As at 1 April 2024 and at 31 March 2025
Disposals
Computer
equipment
7,612
(7,612)
Depreciation
As at 1 April 2024 and at 31 March 2025
Disposals
7,612
(7,612)
Net book value
As at 31 March 2025
As at 31 March 2024
12. DEBTORS
Trade debtors
Prepayments
Accrued income
13.
CREDITORS - Amounts falling due within one year
Trade creditors
Accruals
Social security and other taxes
Other creditors
Deferred income
2025
39,769
12,968
-
£52,737
2025
17,950
7,029
10,442
2,298
101,880
€139,599
ENil
ENil
2024
£ €
3,030
23,044
E26,074
2024
16,660
5,690
5,700
750
5,000
£33,800
20

14.
ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
2025
2024
DEFERRED INCOME ANALYSIS
Balance brought forward
Additions during the financial year
5,000
101,880
Amounts released to income from previous year
(5,000)
Balance carried forward
£101,880
35,389
5,000
(35,389)
£5,000
Deferred income of £101,880 (2024: £5,000) included above relates to grant income received
during the financial year but relating to future accounting periods.
MOVEMENT IN FUNDS
2025
Income
Expenditure
Transfers
between
funds
Carried
forward
€
Restricted Funds
Specialist Casework
LCF - D&MM
LCF - Welfare Rights
Lottery Funding
Trust for London
London Legal Support
Trust
Advice / Volunteer Training
NHS THCAN
Advice UK
East End Community
Foundation
Citizens Advice Bureau -
Wandsworth
London Borough of
Tower Hamlets / Other
Generalist Advice Provision
East End Citizens Advice
Age UK - TH Connect
Wakefield and Tetley
stard House - Digital
Social Action for Health
Total Restricted Funds
621
831
889
730
-
10,000
8,352
-
:
100,330
42,000
36,924
57,858
19,250
13,900
13,000
:
(70,371)
(50,300)
(51,143)
(40,758)
(23,929)
(29,583)
(27,668)
:
-
-
-
621
831
30,848
(7,570)
(14,219)
17,100
5,321
(7,331)
(14,668)
-
592
-
-
22,015
460
72,488
64,752
8,694
9,645
600
439,901
-
(78,945)
(70,521)
(9,120)
(10,504)
(654)
(463,496)
:
460
(6,457)
(5,177)
(426)
(859)
(54)
(1,580)
Unrestricted Funds
General
102,261
27,564
(18,927)
110,898
TOTAL FUNDS
£124,276
£467,465 € (482,423)
The above funds are described in Trustees' Annual Report.
ENil
£109,318
21

ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
14. MOVEMENT IN FUNDS/contd...
Comparative information for the net movement in funds in the previous year is as follows:
2024
Restricted Funds
Specialist Casework
LCF - D&MM
LCF - WR Specialist
City Bridge Trust -
Welfare
Trust for London -
Housing
Thames Water Trust
Fund - Water Debt
East End Community
Foundation
Lottery Funding
Advice Volunteer Training
The Church of England
Children's Society
London Borough of
Tower Hamlets
Generalist Advice Provision
LCF
Wakefield and Tetley
London Legal Support
Trust
Advice UK
Total Restricted Funds
Unrestricted Funds
General
Brought
tongard
621
831
680
2,008
1,770
7,030
-
130
-
8,817
77
:
21,964
116,981
£138,945
Income
Expenditure
Transfers
between
funds
:
-
41,500
25,000
91,009
20,419
29,167
85,239
14,970
31,011
15,000
353,315
78,002
-
(43,458)
-
(23,678)
(91,890)
(20,549)
(29,167)
(93,464)
(15,047)
(31,011)
(5,000)
(353,264)
(92,722)
TOTAL FUNDS
£431,317
£ (445,986)
:
(680)
680
(1,770)
1,770
-
-
:
ENil
Carried
forward
-
730
-
8,352
889
-
-
592
-
10,000
22,015
102,261
£124,276
22

15.
16.
17.
18.
ISLAND ADVICE CENTRE
(A company limited by guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
ANALYSIS OF NET ASSETS
BETWEEN FUNDS
2025
Current assets
Current liabilities
As at 31 March 2025
Unrestricted
Funds
2025
Restricted
Funds
2025
Total
Funds
2025
148,617
(37,719)
£110,898
100,300
(101,880)
€ (1,580)
248,917
(139,599)
£109,318
Comparative information for the analysis of net assets between funds in the previous year is as
follows:
Unrestricted
Restricted
Funds
Funds
2024
2024
E
Total
Funds
2024
114,052
(11,791)
E102,261
44,024
(22,009)
£22,015
158,076
(33,800)
£124,276
2024
Current assets
Current liabilities
As at 31 March 2024
TAXATION
As a registered charity, Island Advice Centre is exempt from taxation under Part 11 of the
Corporation Tax Act 2010 and Section 256 of the Taxation of Chargeable Gains Act 1992.
COMMITMENTS
The total minimum lease payments due under non-cancellable operating leases are as follows:
2025
2024
Within one year
Within two and five years
5,808
4,373
E10,181
7,970
£7,970
CONTINGENT ASSETS
The charity has been awarded several multi-year grants with performance-related conditions or
specified/implied timeframes which preclude recognition of the full amount. As at 31 March 2025
the charity had contingent assets of £276,303 (2024: £546,571).
23