2025-03-31-accounts - Dingle Multi Agency Centre Limited

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DINGLE MULTI AGENCY CENTRE LTD

ANNUAL REPORT 2024-2025

TOXTETH TOWN HALL

COMMUNITY RESOURCE CENTRE

15 HIGH PARK STREET

LIVERPOOL L8 8DX

Dingle Multi Agency Centre Ltd is a Registered Charity No 1076407 and Limited Company by Guarantee 3358612 registered in England

CONTENTS

1. Aims & Objectives and Annual performance	Page 3-6
2. History & Heritage	Page 7
3. Chairs Report	Page 8-10
4. Trustees Financial Report and Annual Accounts	Page 11-12
Appendix A – Annual Accounts 24/25

1. AIMS, OBJECTS & ANNUAL PERFORMANCE

AIM:

To create a state-of-the-art, community resource to promote the physical, social, cultural, and economic betterment of the Toxteth area.

CHARITABLE STATUS & OBJECTS

The company was incorporated under the Companies Act 1985, under the terms of the Memorandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with this governing document on 6 July 1999. A further amendment was made in Dec 06 under special resolution with an addition to the charity’s objects – refer to object c.

The objects of the charity are: -

a) To promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof (hereinafter called “the area of benefit”) without distinction of sex, sexual orientation, race, or of political, religious, or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare, for recreation and other leisure-time occupation with the object of improving conditions of life for the said inhabitants;
b) To establish or secure the establishment of a community centre, and to maintain and manage the same, whether alone, or in co-operation with any local authority, or other person or body, in furtherance of these objects
c) To promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable purposes by charitable and non charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation, information, assistance, and other support services

THE CHARITY

PRINCIPAL ACTIVITY

The charitable company was established to manage Toxteth Town Hall Community Resource Centre. The charity currently provides an advice service, advocacy, organises, hosts, and delivers community events, training courses, workshops, community clubs and other activities at the centre, alone or in conjunction with other agencies. The charity also delivers heritage and volunteering projects. Space is let out under licence agreements to other charities or community organisations whose service and facilities would be of benefit to the residents within our area of benefit – Toxteth. In addition, a large community hall facility is available to be booked by groups for a range of purposes.

DMAC Ltd. purchased the 125 Year Head Lease on Toxteth Town Hall building in July 1997 but originally had it on a contract from May 1997. It was purchased for £80,000 fundraised from Dingle SRB and LCC Community Development Fund.

Charitable work and activities: Annual Report 1/4/24-31/3/25:

In the last 12 months the beneficiaries of our charity's services and activities were 3,171 individual (in person) beneficiaries and 4668 online followers/friends. Of the 3,171 individual beneficiaries they were supported in the following ways:

There were 3,024 people who walked in needing assistance: After triage they were assisted as follows:

✓ 303 people required a referral to Whitechapel/Shelter for homeless and housing issues.
✓ 297 accessed an advice appointment at our own Toxteth Town Hall Advice Service - and we were accepted into membership of Advice UK for a third year.
✓ 872 people accessed our Advocacy support.
✓ We referred 819 people to external and specialist agencies for ongoing assistance.
✓ 276 people accessed our Resource Hub (Freephone, scanning, printing, and computer)
✓ 290 people were supported with a Food Voucher and/or additional food support
✓ 155 people had an application made for them to the Household Support Fund grant of £250 each
✓ 12 people had on site appointments arranged with NEA who were experiencing energy crisis

In addition, 147 people attended regular weekly activities as follows:

a) We had 25 Table tennis club members attending our weekly Monday club sessions, improving their fitness, friendships, and overall wellbeing.

b) Our Adult Garden club members were 14. They attended 47 on-site weekly Friday club sessions run by Mike our Horticulturist. They sowed, grew, and harvested a wide range of fruit, vegetables, and herbs. The garden produced a meal a week for all members.

c) We had 32 Family Games Club members who attended 40 on-site weekly Friday club sessions having lots of fun indoors including:
➢ board games
➢ floor games,
➢ table tennis,
➢ crafts,
➢ themed sessions,
➢ cooking,
➢ and outdoors including food growing and gardening.
d) We had 6 local adults attending our weekly Monday Peer Support English, Maths and Science class for 44 weeks.

e) We had 70 individuals attend monthly coffee mornings with unlimited hot drinks, snacks, table-top games and a quiz with prizes, supported by Tesco, Duchy of Lancaster Benevolent Fund and Torus Foundation, from September 2024 to March 2025.

f) We had 2011 Facebook & 2657 Twitter friends/followers who accessed regular updates/information and other crisis and support services information.

Note this beneficiary data does not include the beneficiaries of the organisations who were based in our Centre during this period.

In addition to our charity being based in the Centre, during this reporting period, it was home to the following listed organisations we call Centre Based Organisations (CBO’s). Charities and not for profits:

➢ Back on Track (Liverpool) Ltd
➢ Sola Arts
➢ Family Refugee Support Project
➢ MOWLL (Moving on with Life and Learning)
➢ Whitechapel Centre (vacated 31/7/24)
➢ Households into Work
➢ EAC Hub Ltd
➢ Personal Success
➢ Back to Life (Liverpool) Ltd
➢ United Response

Small businesses/sole traders:

➢ Unlimited Cleaning (small business)
➢ Milky one Creative (small business)
➢ Envi Hairdressing (small business)

You can visit our website www.toxtethtownhall.org and click on centre based organisations tab, for details of their websites to learn of their own charitable work.

THE THOMPSON COMMUNITY HALL

Our Centre holds no religious or political affiliation and so is accessible to the diverse communities within our area of benefit. The Centre has facilitated a variety of events/public forums e.g., DWP consultation closure meetings, NHS Covid vaccinations, job fairs, heritage open days etc. The hall is also used by a range of external organisations, local groups and residents for various activities.

Income is generated and raised through:

Applying for Grants, Donations or Contracts for delivery of our community programmes and charitable activities and services.
Licence/Lease fees charged to the centre-based organisations and through the hiring of the hall/rooms. This enables the charity to cover the majority of the overheads and running costs of the building. These fees and other small grants contribute towards the costs of the staff and overheads as we are not yet fully self sustainable.

Funding and Support:

In the financial period April 2024 to March 2025 as detailed in the accounts appended, our thanks go to the following funders who have supported our charitable work, services, community programmes including courses and clubs, advice service, equipment and materials, and core running costs as follows:

➢ Henry Smith Charity (core running costs)
➢ P H Holt Foundation (Advice Service to 28/2/25)
➢ John Moores Foundation (Advice Service to 28/2/25)
➢ Steve Morgan Foundation (Advice Service from 1/3/25)
➢ The Torus Foundation (activities programme)
➢ Pilkington Charities Fund (activities and core running costs)
➢ Duchy of Lancaster Benevolent Fund (activities programme)
➢ Postcode Neighbourhood Trust from players of The Peoples Postcode Lottery (core running costs)

We also secured £500 energy grant from Liverpool City Council.

2. History & Heritage

HISTORY OF TOXTETH

In the mid 1500’s Toxteth was a Deer Park under the ownership of King John. The many Earls of Sefton had residency in Toxteth and owned a number of properties.

Toxteth Park was a vast area spanning from the shore and included areas we know now as Otterspool, Smithdown Road, Aigburth Vale, and Mossley Hill amongst others. This has been

identified from a number of maps. (Source – Liverpool Public Library).

HISTORY OF THE BUILDING

The information accessible is very limited. Sources that we have referred to and relied upon to produce this page include the Public Library and verbal anecdotes from visitors to the centre. Toxteth Town Hall Community Resource Centre (its title now) is based in the heart of Toxteth. The building was built in 1865-6 and was designed by Layland (Architect). Its original title was “The Township of Toxteth Park Public Offices”, known locally then as the "Town Hall. It has played a major role in the civic life of the area. During its history its uses include the following:

Registry Office (Births & Deaths only) Medical Dispensary, Morgue, Coroners Inquests, Services for

the Destitute, Means testing, Hardship Support, Food Dispensary, Police cells (war time),

Dispensary of School Uniforms, Community Meetings, Health & Social Security & Department of

Unemployment amongst other uses.

If you have any memories and/or information on the building, we would welcome your input to build up a comprehensive picture. Contact us at the centre.

HERITAGE

In 1969 the English Heritage awarded the building with Grade 2 listed status. The front and side facades are of sandstone, the rest brick. It has a number of pediments with Venetian windows. There are large sashes in moulded architraves.

Internally the community hall has wonderful, detailed plaster works to the walls and ceiling and a plaque of a stag that was donated by The Earl of Sefton when the building was constructed. (Source: Conservation Office LCC).

3. Chairs Report 01/04/2024 – 31/03/2025

I would like to welcome everybody here today for the 28[th] Annual General Meeting of Dingle Multi Agency Centre Ltd. This meeting gives us the opportunity of giving a review of our activities during the reporting period.

Last year Martin Davies was our Chair here welcoming you. Sadly, Martin passed away on 31[st] December 2024. In June 2025 we held a memorial celebration of his work for our charity. The Lord Lieutenant of Merseyside, Mark FW Blundell, attended the event and unveiled a plaque, Martins family planted a plum tree in his memory. Martin is very much missed by his family and by all of us at Toxteth Town Hall.

I would like to introduce myself to everyone here today. My name is Angela Hewitt and I have been on the board for the past 8 years. I was appointed to be Chair earlier this year by my fellow Trustees. I was honoured to accept. As a board we decided that we would always follow in Martins footsteps and continue to act with honour and integrity in all that we do.

I was born in Dingle Lane and have lived in South Liverpool all my life so my attachment to the local community runs very deep. I am a retired teacher and continue to teach local adults voluntarily.

I would like to take this opportunity of thanking all my fellow Trustees and all staff members of the Charity for the hard and dedicated efforts they have made to ensure that DMAC Ltd has continued to offer a high-quality service to our members and all users of the facilities here.

REVIEW OF THE YEAR 2024 to 2025

As you are already aware our core objectives include providing support, services and activities to local residents (for full details please refer to Section 1 of this report). Additionally, we provide office/hire accommodation to a range of charities and non-profit making organisations and business start-ups that serve the local community in a variety of ways. This is all delivered from our building – Toxteth Town Hall Community Resource Centre and our developed green space on our rear land, in L8.

Again, we owe a great debt of thanks to Denise Bernard, our Company Secretary, for the work she has been involved in securing on-going financial assistance. The Board of Trustees and staff have all made strenuous efforts to keep us on an even keel, which has contributed to increased use of our facilities. The Board continues to monitor our expenses and maximise efficiencies.

THE BOARD

There were no changes to the board of Trustees during the reporting period with the exception of Martin Davies passing in December 2024.

FUNDERS

Henry Smith Charity (core running costs)
P H Holt Foundation (Advice Service to 28/2/25)
John Moores Foundation (Advice Service to 28/2/25)
Steve Morgan Foundation (Advice Service from 1/3/25)
The Torus Foundation (activities programme)
Pilkington Charities Fund (activities and core running costs)
Duchy of Lancaster Benevolent Fund (activities programme)
Postcode Neighbourhood Trust from players of The Peoples Postcode Lottery (core

running costs)

We also secured £500 energy grant from Liverpool City Council. We would like to thank them all for the support that they have shown, the confidence they have in this charity and their satisfaction that their monies have been well used.

OCCUPANCY/ CENTRE BASED ORGANISATIONS (CBO’S)

By March 2025, office rental occupancy (not sessional hire) had 2 voids. As I write this report 2 offices are available and are being advertised in the hope that we will once again be at capacity.

MEMBER ORGANISATIONS

As of 31[st] March 2025, there were 5 organisations that were formal organisational members with voting rights at an AGM or EGM.

STAFF/PERSONNEL

Management of our Centre is under a sessional contract for service (2 days a week) with MEC Ltd and have done so with excellent efficiency, as is apparent from this report.

We still have the continuity given by Cala Comer, as an Advocate and receptionist, who does a wonderful job dealing running our daily drop-in triage for people walking in needing assistance as well as dealing with the numerous and varied requests for help at Reception. The caretaking so necessary in a building of the age and size of ours is still carried out by George Williams and we are currently recruiting for our other post. Saynab Ali remains our Cleaner. Maram Yehiah remains our Activity Coordinator delivering our activity programme. Mike McGrath remains as our sessional Horticulturist doing a great job with our Community Garden and food-growing clubs. Maram Yehiah remains our Advisor in an employed position, delivering the in-person face to face on site Advice sessions. Our fully insured Advice Service was successfully admitted for a third year into membership of Advice UK.

All these members of staff/personnel have given of their best over the past year, and we would like to express our sincere thanks and gratitude in keeping this Centre safe, accessible and having a great welcoming atmosphere.

As stated, Denise remains as Company Secretary and is still assisting in fund raising. Again, heartfelt thanks to her for her continuing and vital efforts. Staff appraisals and assessments are on-going and have shown that all staff members are fully content with their positions within the Organisation and are basically able to fulfil their duties. Staff as well as trustees attend all required training and refreshers.

IN CONCLUSION

Our services, activities and programmes are in demand and greatly needed as shown by the increase in the number of people accessing our services. Office space in our Building is still in high demand and we have managed to sustain full operations with the support of grant funding giving us time to rebuild and slowly increase our level of self-generating income. With the continuing assistance of the personnel team, the selfless work of the Trustees, we will continue to do our very best to deliver on the aims and objects of our charity.

Angela Hewitt

Chair of the Board of Trustees.

Trustees Financial Report & Annual Accounts 24/25

The accounts enclosed are for the financial period 01/04/2024 to 31/03/2025 and are an accurate account of the financial activities of the charity for this period.

FINANCE:

The Statement of Financial Activities shows net expenditure for the year of £8,967. £8,971 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net income of £572. The charity carries forward an unrestricted fund balance of £25,506 which is both fixed and current assets (£714) - see note 13, a designated fund balance of £106,762 (fixed assets only) and a restricted fund balance of £24,524 that is both fixed and current assets (£9,000). The designated balance represents the fixed assets of the charity (i.e. not cash reserves).

Huge thanks are owed to the various funders detailed on page 6. We thank them for their much-appreciated support towards meeting the costs of our charitable activities, advice service, activity clubs, running costs of the centre and contributions towards project specific activities.

FUTURE STRATEGY:

The charity usually reviews it strategies annually and primarily focuses on the needs of our beneficiaries and sustainability. We regularly undertake a broad consultation with our beneficiaries that informs the priorities and services needed. Our accounts herein show that our self-generating income has almost recovered to pre pandemic levels and increased by circa 3.8% on the previous year.

Our priority is to secure core-running costs grant support to accommodate the difference between self-generating income and annual running costs for 2026 and beyond. Applications will be made in 2025 to further support us in achieving this goal whilst we increase self-generating income from letting out void spaces to capacity. This strategy mitigates the need to make cuts to our operations. We anticipate it will take us at least 1-2 more years to fully return to pre-pandemic self-income generation levels and the cost of living and inflation reduces. A grant from the Steve Morgan Foundation was secured in December 2024 to fund the Advice service for 3 years from March 2024 to Feb 2027. Grant funding will also be applied for to support the delivery of our Activity Programme.

RESERVES POLICY

The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is £25,506, however this includes £64,792 of fixed assets which are not liquid funds and current unrestricted funds (free reserves) are £714 (see note 13). The charity has an overdraft facility with the bank of £10,000. The designated reserves fund represents the net book value of improvements to leasehold property which have been capitalised. The current level of designated funds is £106,762 (fixed assets only). General operations are also part funded through specifically identified funding sources (restricted funds). The current restricted funds balance is £24,524 (both fixed and liquid (£9,000)).

The charity’s reserves policy is to work towards building and maintaining an unrestricted current assets reserve equal to 3 months running costs as a minimum, and 6 months preferably. In relation to provision for major items (overhaul of roof, boiler replacement etc) the charity would endeavour to raise capital grants to support these items. However, the target is to work towards building and maintaining an unrestricted designated fund of £15,000.

The accounts are hereby provided for anybody’s perusal. The board of Trustees extend their thanks to Paul Taylor ACIE for his professional work in making our accounts presentable in accordance with legislative requirements.

Yours sincerely Denise Bernard - Company Secretary On behalf of the board of Trustees

Report of the Directors and Financial Statements For the Year Ended 31 March 2025 For Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Contents of the Financial Statements for the Year Ended 31 March 2025 Company Information Report of the Directors Statement of Financial Activities Balance Sheet Notes to the Financial Statements Page 1 2 7 8 The following pages do not form part of the statutory financial statements: Independent Examiner's Report Income and Expenditure Account 14 15

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Company Information for the Year Ended 31 March 2025 DIRECTORS & TRUSTEES: SECRETARY: REGISTERED OFFICE: REGISTERED NUMBER: - COMPANY: - CHARITY: ACCOUNTANT: BANKERS: A Hewitt A Chin Huan Lin H Murshid K Khan M Davies (deceased 31/12/24) D Bernard 15 High Park Street Toxteth Liverpool Merseyside L8 8DX 3358612 (England and Wales) 1076407 (England and Wales) Paul Taylor 74 Brook Vale Waterloo Liverpool L22 3YB Barclays Bank plc Page 1

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors for the Year Ended 31 March 2025 The directors present their report with the financial statements of the company for the year ended 31 March 2025. CHARITABLE STATUS AND OBJECTS The company was incorporated under the Companies Act 1985, under the terms of the Memorandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with the governing document on 6 July 1999. A further amendment was made in December 2006 under special resolution with an addition to the charity's objects - refer to object c. The objects of the charity are: (a) to promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof hereinafter called "the area of benefit") without distinction of sex, sexual orientation, race, or of political, religious, or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare, for recreation and other leisure-time occupation with the object of improving the conditions of life for said inhabitants; (b) to establish or secure the establishment of a community centre, and to maintain and manage the same, whether alone, or in co-operation with any local authority, or other person or body, in furtherance of these objects. (c) to promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable purposes by charitable and non-charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation, information, assistance and other support services. The charitable company was established to manage Toxteth Town Hall Community Resource Centre. The charity organises, hosts and delivers: community events; training courses; workshops; community activity clubs; Digital Hub and Public Information Point; advocacy; referrals to other support services/agencies and more, at the centre, alone or in conjunction with other agencies. The charity also delivers heritage and volunteering projects. Space is let out under licence or lease agreements to other charities, start up local businesses/sole traders and community organisations whose service and facilities would be of benefit to the residents within our area of benefit - Toxteth. In addition, a large community hall facility and room/s are available to be booked by groups for a range of purposes. RESULTS The results for the year and financial position of the company are shown in the annexed financial statements. REVIEW OF THE BUSINESS Mission To create a state-of-the-art community resource to promote the physical, social, cultural and economic betterment of the Toxteth area. Page 2

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) Organisation and administration The charity's board of Trustees meet monthly. The charity is able to employ/contract a small personnel team to enable them to run the centre and delivery the activities. Activities Charitable work and activities data for 1/4/24-31/3/25: In the last 12 months the beneficiaries of our charity's services and activities were 3171 individual (in person) beneficiaries. Of the 3171 individual beneficiaries they were supported in the following ways: Individual Beneficiary Data Apr 24 to Mar 25 Total walk-ins (people walking in needing assistance) Breakdown of how they were assisted: Food voucher/support Advocacy Advice clients Whitechapel/Shelter/MLA/homelessness referrals External agency referrals Use of resources (phone/scanner/printer/computer) Household Support Fund applications made NEA appointments (energy crisis) Subtotal Total 290 872 297 303 819 276 155 12 3024 Clubs and classes: Weekly: Peer Support English, Maths and Science class learners Table tennis club adult members Adult Gardening club adult members Family Games club members Monthly: Coffee mornings 6 25 14 32 70 Subtotal 147 Total Individual beneficiaries 3171 Note this beneficiary data does not include the beneficiaries of the organisations based in our Centre. Page 3

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) In addition to our charity being based in the Centre, during this reporting period, it was home to the following listed organisations we call Centre Based Organisations (CBO's). REGISTERED CHARITIES, CIC'S, SOCIETY'S AND NOT FOR PROFIT ORGANISATIONS Sola Arts Family Refugee Support Project Back On Track (Liverpool) Ltd Moving On With Life And Learning (Mowll) Households Into Work (Lerca) Back To Life (Liverpool) Ltd United Response Personal Success Eac Hub Ltd SOLE TRADERS/START-UPS/SMALL ENTERPRISES Milkyone Creative Envi Hairdressing Unlimited Cleaning Ltd Train 2 Succeed Academy Ltd You can visit their respective websites for details of their own charitable work delivered and beneficiaries. Page 4

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) Finance The Statement of Financial Activities shows net expenditure for the year of f8,967. f8,971 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net income of £572. The charity carries forward an unrestricted fund balance of £25,506 which is both fixed and current assets (£714) - see note 13, a designated fund balance of £106,762 (fixed assets only) and a restricted fund balance of f24,524 that is both fixed and current assets (£9,000). The designated balance represents the fixed assets of the charity (i.e. not cash reserves). Huge thanks are owed to the various funders who have supported our charitable work, services, community programmes including courses and clubs, advice service, equipment and materials, and core running costs as follows: Henry Smith Charity (core running costs) PH Holt Foundation (Advice Service to 28/2/25) John Moores Foundation (Advice Service to 28/2/25) Steve Morgan Foundation (Advice Service from 1/3/25) The Torus Foundation (activities programme) Pilkington Charities Fund (activities and core running costs) Duchy of Lancaster Benevolent Fund (activities programme) Postcode Neighbourhood Trust from players of The Peoples Postcode Lottery (core running costs) We also secured €500 energy grant from Liverpool City Council. The strategies below will enable us to face future challenges. FUTURE STRATEGY The charity usually reviews it strategies annually and primarily focuses on the needs of our beneficiaries and sustainability. We regularly undertake a broad consultation with our beneficiaries that informs the priorities and services needed. Our accounts herein show that our self-generating income has almost recovered to pre pandemic levels and increased by circa 3.8% on the previous year. Our priority is to secure core-running costs grant support to accommodate the difference between self- generating income and annual running costs for 2026 and beyond. Applications will be made in 2025 to further support us in achieving this goal whilst we increase self-generating income from letting out void spaces to capacity. This strategy mitigates the need to make cuts to our operations. We anticipate it will take us at least 1-2 more years to fully return to pre-pandemic self-income generation levels and the cost of living and inflation reduces. A grant from the Steve Morgan Foundation was secured in December 2024 to fund the Advice service for 3 years from March 2024 to Feb 2027. Grant funding will also be applied for to support the delivery of our Activity Programme. RESERVES POLICY The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is f25,506, however this includes £64,792 of fixed assets which are not liquid funds and current unrestricted funds (free reserves) are £714 (see note 13). The charity has an overdraft facility with the bank of €10,000. The designated reserves fund represents the net book Page 5

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 value of improvements to leasehold property which have been capitalised. The current level of designated funds is f106,762 (fixed assets only). General operations are also part funded through specifically identified funding sources (restricted funds). The current restricted funds balance is t24,524 (both fixed and liquid (f9,000)). The charity's reserves policy is to work towards building and maintaining an unrestricted current assets reserve equal to 3 months running costs as a minimum, and 6 months preferably. In relation to provision for major items (overhaul of roof, boiler replacement etc) the charity would endeavour to raise capital grants to support these items. However, the target is to work towards building and maintaining an unrestricted designated fund of €15,000. RISK REVIEW The charity undertakes regular risk reviews regarding its operation and governance which form part of its risk register. In relation to finances the charity increased its self-income generation by circa. 3.8%. The charity was able to secure grants to support part of our core running costs not covered by our self-generating income. We also secured restricted grants to continue the new Advice Service and our Activity programme. It is not expected for self-generating income levels to fully return to pre pandemic levels for the next 1-2 years and so some multi-year funding for core costs has been secured and further grants will be applied for in the coming year. DIRECTORS The directors shown below have held office during the whole of the period from 1 April 2024 to the date of this report. A Hewitt A Chin Huan Lin H Murshid K Khan It should be noted that M Davies held office until 31/12/24 when he sadly passed away. The company is limited by guarantee and does not have share capital, and therefore the directors have no beneficial interest in the share capital of the company. All directors are members of the Board of Trustees. This report has been prepared in accordance with the Statement of Recommended Practice, "Accounting and Reporting by Charities" and with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. ON BEHALF OF THE BOARD: A Hewitt - DIRECTOR /TRUSTEE Ang da He vitt Dated: 20th October 2025 Page 6

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Statement of Financial Activities (including Income and Expenditure Account) For the Year Ended 31 March 2025 Designated Unrestricted Funds Funds Restricted Funds f 2025 Total Funds 2024 Total Funds f Notes Incoming resources Incoming resources from generating funds: Voluntary income Donations, legacies and similar incoming resources Grants receivable Activities for generating funds Total incoming resources Resources expended Charitable activities Governance costs Total resources expended Net incoming resources - Net income for the year Gross transfers between funds Net movement in funds Total funds at 1 April 2024 2 5 6 - 6,231 6,231 (6,231) (6,231) 112,993 45 80,413 80,458 76,560 3,326 79,886 572 572 24.934 Total funds at 31 March 2025 106.762 Movements in funds are disclosed in Note 13 to the financial statements. 25,506 DESIGNATED AND ENDOWMENT FUNDS - 56,291 56,291 59,599 59,599 (3,308) (3,308) 27.832 24.524 45 56,291 80,413 136,749 142,390 3,326 145,716 (8,967) (8,967) 165,759 156,792 1,072 57,240 77,534 135,846 145,189 3,983 149,172 (13,326) (13,326) 179,085 165,759 The designated fund represents the net book value of improvements to leasehold property which have been capitalised in the accounts. The charity had no endowment funds in either the current or previous years. The notes form part of these financial statements Page 7

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital) Balance Sheet As at 31 March 2025 FIXED ASSETS: Tangible assets CURRENT ASSETS: Debtors Cash at bank and in hand 2025 2024 Notes 9 187,078 196,049 8,156 2.865 11,021 1,307 1,805 8.979 10,784 1.074 CREDITORS: Amounts falling due with one year = NET CURRENT (LIABILITIES)/ASSETS TOTAL ASSETS LESS CURRENT LIABILITIES 9.714 9.710 196,792 205,759 CREDITORS: Amounts falling due after more than one year 12 40,000 40.000 NET ASSETS £ 156.792 £ 165,759 RESERVES: Restricted funds Designated funds Unrestricted funds 13 13 13 24,524 106,762 25,506 ₺ 156.792 27,832 112,993 24,934 £ 165.759 The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ending 31 March 2025. The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2025 in accordance with Section 476 of the Companies Act 2006 The directors acknowledge their responsibilities for: a) b) comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the company. The financial statements are prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies and with the Statement of Recommended Practice, "Accounting and Reporting by Charities" and FRS 102 (Section 1A) ON BEHALF OF THE BOARD: He to Approved by the board on 20t October 2025 The notes form part of these financial statements Page 8

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Notes to the Financial Statements for the Year Ended 31 March 2025 1. ACCOUNTING POLICIES Basis of preparation of accounts The financial statements have been prepared under the historical cost convention and in accordance with FRS 102 (Section 1A), the Companies Act 2006 and follow the recommendations of the Statement of Recommended Practice, Accounting and Reporting by Charities. Incoming resources Incoming resources consist of grants received, contributions received towards the costs of running the resource centre (primarily lease/licence fee income), donations, and bank deposit interest received. Grants are credited to the profit and loss account as receivable. Other income is credited to the profit and loss account as received. Resources expended Resources expended are recognised in the period in which they are incurred. Resources expended include attributable VAT which cannot be recovered. Fundraising and publicity costs comprise those costs incurred in raising funds for the charity and promoting its public profile. Resources expended on charitable activities comprise all expenditure directly in undertaking the charity's work to meet its charitable objectives. Governance costs comprise costs incurred directly in governance arrangements relating to the general running of the charity. Pensions The company operates a defined contribution pension scheme. Contributions payable for the year are charged in the profit and loss account. Tangible fixed assets Depreciation is provided at the following annual rates in order to write off tangible fixed assets over their expected useful economic lives, as follows: Leasehold property Fixtures and fittings - 2% on cost - 15% on reducing balance Items of equipment are capitalised where the purchase price exceed £100, and are of an obvious capital nature. Restricted funds Restricted funds are subject to specific conditions imposed by the donors. These conditions are being complied with. Unrestricted funds Unrestricted funds are grants and other incoming resources receivable or generated for the objects of the charity without further specified purpose and are available as general funds. They are available for use at the discretion of the charity in furtherance of its general charitable objectives. Page 9

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Notes to the Financial Statements (continued) for the Year Ended 31 March 2025 2. INCOMING RESOURCES FROM ACTIVITIES TO FURTHER THE CHARITY'S OBJECTS Designated Unrestricted Funds Funds Restricted Funds f Donations, legacies and similar incoming resources: Donations received: Grants receivable: People's Neighbourhood Postcode Lottery Pilkington Charities Fund Henry Smith Charity Clothworkers Foundation The Torus Foundation Steve Morgan Foundation Garfield Weston Foundation John Moores Foundation LCVS Duchy of Lancaster Benevolent Fund PH Holt Foundation 45 ... 15,000 4,000 21,200 4,660 2,275 4,495 4,66l 56.291 57,240 Activities for generating funds: Lease/licence income Other income 80,412 1 80.413 2025 Total Funds f 45 15,000 4,000 21,200 4,660 2,275 4,495 4,661 56,291 80,412 80.413. 2024 Total Funds 1,072 4,000 20,900 6,200 1,300 10,000 1,040 2,800 10,000 75,717 1,817 77,534 3. CHARITABLE ACTIVITIES Wages, salaries & pension (note 7) Telephone and internet Postage, printing and stationery Travelling and volunteer expenses Repairs and maintenance Pest control Cleaning Rates and water Insurance Light and heat Internal/external refreshments Project costs Management fees Depreciation: Fixture and fittings Leasehold property Designated Unrestricted Funds Funds f 48,192 154 4,198 456 2,719 20,660 76,560 Restricted Funds 1,828 2,835 1,867 5,273 2,223 4,969 17,015 20,849 2,740 59,599 154 456 17,015 20,849 20,660 2,740 6,231 142,390. 28,833 20,660 3,222 6,231 145,189 6.231 6.231 Page 10

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Notes to the Financial Statements (continued) for the Year Ended 31 March 2025 4. GOVERNANCE COSTS Restricted Funds : Accountancy Bank charges Professional fees Depreciation: Fixtures and fittings 3.983 5. TOTAL RESOURCES EXPENDED Designated Unrestricted Funds Funds Funds 800 486 2,040 3.326 Depreciation (owned assets) 8,971 8,971 (8.971) Other Costs 83,399 3,326 86,725 86.725 2025 Total Funds 800 486 2,040 3.326 2025 Total Costs 142,390 3.326 145,716 (8.97)) 136,745 2024 Total 800 362 2,821 Staff Costs Revenue Expenditure Cost of generating funds Charitable activities Governance costs 50,020 50,020 Capital Expenditure Fixed asset purchases Depreciation of fixed assets 50.020 6. NET INCOMING RESOURCES FOR THE YEAR This is stated after charging: Depreciation of tangible fixed assets (owned by the charity): Fixtures and fittings Depreciation of tangible fixed assets (leased by the charity): Leasehold property Services of reporting accountant Directors' emoluments and other benefits, etc. 2024 Total Costs 145,189 3.983 149,172 (9,453) 139,719 2025 2,740 6,231 800 2024 3,222 6,231 800 Page 11

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Notes to the Financial Statements (continued) for the Year Ended 31 March 2025 7. STAFF COSTS 2025 € 2024 f Staff costs were as follows: Wages and salaries Social security costs Pension costs 50,020 44,326 50.020 44,326 No employee received emoluments of more than £50,000. The average weekly number of employees during the year, calculated on the basis of full time equivalents, was as follows: 2025 No 2024 No Costs of activities in furtherance of charity's objects 4 4 The directors and charity trustees received no remuneration from the company during the current or previous years, nor were any expenses reimbursed to them in either year. 8. TAXATION The charitable company is exempt from corporation tax on its charitable activities. 9. TANGIBLE FIXED ASSETS COST: At 1 April 2024 Additions At 31 March 2025 DEPRECIATION: At 1 April 2024 Charge for year At 31 March 2025 NET BOOK VALUES: At 31 March 2024 At 31 March 2025 Leasehold Property 311,560 311,560 133,775 6,231 140,006 177,785 171,554 Fixtures & Fittings 70,210 - 70.210 51,946 2,740 54,686 18,264 15.524 The net book value represents tangible fixed assets used for direct charitable purposes. Total 381,770 381,770 185,721 8,971 194,692 196.049 187,078 Page 12

Dingle Multi Agency Centre Limited Company limited by guarantee and no laving share capita Notes to the Financial Statements (continued) for the Year Ended 31 March 2025 10. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2025 Trade debtors Prepayments 11. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 8,156 8.156 2024 1,803 1,803 Social security and other taxes Sundry creditors and accruals Rents received in advance Grants received in advance 2025 f 507 800 - 1,307 12. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 2024 274 800 - 1,074 2024 40,000 Liverpool City Council 40,000 Amounts falling due in more than five years: Repayable otherwise than by instalments Liverpool City Council 40,000 40,000 The loan from Liverpool City Council will only fall due for repayment in the event that the company ceases to operate as a community resource centre. The directors do not anticipate that this will occur for the foreseeable future. No interest is chargeable on this loan. 13. ANALYSIS OF NET ASSETS BETWEEN FUNDS Current assets Current liabilities Net current assets (free reserves) Tangible fixed assets Long term liabilities Total net assets at 31 March 2025 General Funds f 714 714 64,792 (40,000) 25.506 Page 13 Designated Restricted Funds Funds € - 10,307 (1,307) - 106,762 106.762 9,000 15,524 24.524 Total Funds 11,021 11,307) 9,714 187,078 (40,000) 156,792

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Independent Examiner's Report to the Trustees of Dingle Multi Agency Centre Limited Respective responsibilities of trustees and examiner The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed Having satisfied myself that the charity is not subject to audit under Part 16 of the Companies Act 2006 and is eligible for independent examination, it is my responsibility to: • examine the accounts under section 145 of the 2011 Act; • to follow the procedures laid down in the General Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act; and • to state whether particular matters have come to my attention. Basis of independent examiner's report My examination was carried out in accordance with the General Directions given by the Charities Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and the seeking of explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and, consequently, no opinion is given as to whether the accounts present a true and fair view' and the report is limited to those matters set out in the statement below. Independent examiner's statement In connection with my examination, no matter has come to my attention: • which gives me reasonable cause to believe that, in any material respect, the requirements (a) to keep accounting records in accordance with section 386 of the Companies Act 2006; and (b) to prepare accounts which accord with the accounting records, comply with the accounting requirements of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities have not been met; or • to which, in my opinion, attention should be drawn to enable a proper understanding of the accounts to be reached. Name: Relevant professional qualification or body: Address: Date: lan P Taylor ACIE 74 Brook Vale Waterloo Liverpool L22 3YB / November 2025 This page does not form part of the statutory financial statements Page 14

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Income and Expenditure Account for the Year Ended 31 March 2025 Income: Donations received Lease/licence fee income Other income: Grants received Other income Administration costs: Wages Pensions Telephone and internet Postages, printing and stationery Travelling and volunteer expenses Repairs and maintenance Pest control Cleaning Accountancy Professional fees Project costs Management fees Establishment costs: Rates and water Insurance Light and heat Finance costs: Bank charges Bank interest Depreciation: Leasehold property Fixtures and fittings NET INCOME/(EXPENDITURE) f 45 80,412 2025 2024 1,072 75,717 80,457 56,291 136,749 76,789 57,240 1,817 135,846 50,020 2,835 1,867 154 9,471 456 2,223 800 2,221 20,849 20,660 2,719 4,969 17.015 486 6,231 2,740 111,556 24,703 486 8.971 £ (8.967) 44,326 2,290 595 261 9,539 456 2,521 800 2,821 28,833 20,660 2,623 5,740 17.892 362 6,231 3.222 113,102 26,255 362 9.453 £ (13,326) This page does not form part of the statutory financial statements Page 15

Report of the Directors and Financial Statements For the Year Ended 31 March 2025 For Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) Organisation and administration The charity's board of Trustees meet monthly. The charity is able to employ/contract a small personnel team to enable them to run the centre and delivery the activities. Activities Charitable work and activities data for 1/4/24-31/3/25: In the last 12 months the beneficiaries of our charity's services and activities were 3171 individual (in person) beneficiaries. Of the 3171 individual beneficiaries they were supported in the following ways: Individual Beneficiary Data Apr 24 to Mar 25 Total walk-ins (people walking in needing assistance) Breakdown of how they were assisted: Food voucher/support Advocacy Advice clients Whitechapel/Shelter/MLA/homelessness referrals External agency referrals Use of resources (phone/scanner/printer/computer) Household Support Fund applications made NEA appointments (energy crisis) Subtotal Total 290 872 297 303 819 276 155 12 3024 Clubs and classes: Weekly: Peer Support English, Maths and Science class learners Table tennis club adult members Adult Gardening club adult members Family Games club members Monthly: Coffee mornings 6 25 14 32 70 Subtotal 147 Total Individual beneficiaries 3171 Note this beneficiary data does not include the beneficiaries of the organisations based in our Centre. Page 3

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) In addition to our charity being based in the Centre, during this reporting period, it was home to the following listed organisations we call Centre Based Organisations (CBO's). REGISTERED CHARITIES, CIC'S, SOCIETY'S AND NOT FOR PROFIT ORGANISATIONS Sola Arts Family Refugee Support Project Back On Track (Liverpool) Ltd Moving On With Life And Learning (Mowll) Households Into Work (Lerca) Back To Life (Liverpool) Ltd United Response Personal Success Eac Hub Ltd SOLE TRADERS/START-UPS/SMALL ENTERPRISES Milkyone Creative Envi Hairdressing Unlimited Cleaning Ltd Train 2 Succeed Academy Ltd You can visit their respective websites for details of their own charitable work delivered and beneficiaries. Page 4

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital Report of the Directors (continued) for the Year Ended 31 March 2025 REVIEW OF THE BUSINESS (continued) Finance The Statement of Financial Activities shows net expenditure for the year of f8,967. f8,971 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net income of £572. The charity carries forward an unrestricted fund balance of £25,506 which is both fixed and current assets (£714) - see note 13, a designated fund balance of £106,762 (fixed assets only) and a restricted fund balance of f24,524 that is both fixed and current assets (£9,000). The designated balance represents the fixed assets of the charity (i.e. not cash reserves). Huge thanks are owed to the various funders who have supported our charitable work, services, community programmes including courses and clubs, advice service, equipment and materials, and core running costs as follows: Henry Smith Charity (core running costs) PH Holt Foundation (Advice Service to 28/2/25) John Moores Foundation (Advice Service to 28/2/25) Steve Morgan Foundation (Advice Service from 1/3/25) The Torus Foundation (activities programme) Pilkington Charities Fund (activities and core running costs) Duchy of Lancaster Benevolent Fund (activities programme) Postcode Neighbourhood Trust from players of The Peoples Postcode Lottery (core running costs) We also secured €500 energy grant from Liverpool City Council. The strategies below will enable us to face future challenges. FUTURE STRATEGY The charity usually reviews it strategies annually and primarily focuses on the needs of our beneficiaries and sustainability. We regularly undertake a broad consultation with our beneficiaries that informs the priorities and services needed. Our accounts herein show that our self-generating income has almost recovered to pre pandemic levels and increased by circa 3.8% on the previous year. Our priority is to secure core-running costs grant support to accommodate the difference between self- generating income and annual running costs for 2026 and beyond. Applications will be made in 2025 to further support us in achieving this goal whilst we increase self-generating income from letting out void spaces to capacity. This strategy mitigates the need to make cuts to our operations. We anticipate it will take us at least 1-2 more years to fully return to pre-pandemic self-income generation levels and the cost of living and inflation reduces. A grant from the Steve Morgan Foundation was secured in December 2024 to fund the Advice service for 3 years from March 2024 to Feb 2027. Grant funding will also be applied for to support the delivery of our Activity Programme. RESERVES POLICY The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is f25,506, however this includes £64,792 of fixed assets which are not liquid funds and current unrestricted funds (free reserves) are £714 (see note 13). The charity has an overdraft facility with the bank of €10,000. The designated reserves fund represents the net book Page 5