2023-03-31-accounts - Dingle Multi Agency Centre Limited

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DINGLE MULTI AGENCY CENTRE LTD

ANNUAL REPORT 2022-2023

TOXTETH TOWN HALL

COMMUNITY RESOURCE CENTRE

15 HIGH PARK STREET

LIVERPOOL L8 8DX

Dingle Multi Agency Centre Ltd is a Registered Charity No 1076407 and Limited Company by Guarantee 3358612 registered in England

CONTENTS

1. Aims & Objectives and Annual performance	Page 3-7
2. History & Heritage	Page 8
3. Chairs Report	Page 9-10
4. Trustees Financial Report and Annual Accounts	Page 11
Appendix A – Annual Accounts 22/23

1. AIMS, OBJECTS & ANNUAL PERFORMANCE

AIM:

To create a state-of-the-art, community resource to promote the physical, social, cultural, and economic betterment of the Toxteth area.

CHARITABLE STATUS & OBJECTS

The company was incorporated under the Companies Act 1985, under the terms of the Memorandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with this governing document on 6 July 1999. A further amendment was made in Dec 06 under special resolution with an addition to the charity’s objects – refer to object c.

The objects of the charity are: -

a) To promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof (hereinafter called “the area of benefit”) without distinction of sex, sexual orientation, race, or of political, religious, or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare, for recreation and other leisure-time occupation with the object of improving conditions of life for the said inhabitants;
b) To establish or secure the establishment of a community centre, and to maintain and manage the same, whether alone, or in co-operation with any local authority, or other person or body, in furtherance of these objects
c) To promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable purposes by charitable and non charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation, information, assistance, and other support services

THE CHARITY

PRINCIPAL ACTIVITY

The charitable company was established to manage Toxteth Town Hall Community Resource Centre. The charity provides advocacy, organises, hosts, and delivers community events, training courses, workshops, community clubs and other activities at the centre, alone or in conjunction with other agencies. The charity also delivers heritage and volunteering projects. Space is let out under licence agreements to other charities or community organisations whose service and facilities would be of benefit to the residents within our area of benefit – Toxteth. In addition, a large community hall facility is available to be booked by groups for a range of purposes.

DMAC Ltd. purchased the 125 Year Head Lease on Toxteth Town Hall building in July 1997 but originally had it on a contract from May 1997. It was purchased for £80,000 fundraised from Dingle SRB and LCC Community Development Fund.

Charitable work and activities: Annual Report 1/4/22-31/3/23:

In the last 12 months the beneficiaries of our charity's services and activities were 3157 individual (in person) beneficiaries and 4032 online beneficiaries. Of the 3157 individual beneficiaries they were supported in the following ways:

There were 2534 people who walked in needing assistance: After triage they were assisted as follows:

✓ 430 people required a referral to Whitechapel for homeless and housing issues.
✓ 435 accessed an advice appointment (LCA undertook the advice sessions until December 2022 after which we set up our own Advice Service from January 2023 – Toxteth Town Hall Advice Service - and we were accepted into membership of Advice UK.
✓ 486 people accessed our Advocacy support.
✓ We referred 505 people to external and specialist agencies for ongoing assistance.
✓ 296 people accessed our Resource Hub (Freephone, scanning, printing, and computer)
✓ 382 people were supported with a Food Voucher and/or additional food support.

In addition,

a) We held an IT course (10 wks.) and an Employability course (10 weeks) in partnership with EDUK8, on-site during September to December 2022. We had 20 residents referred to the courses and 14 fully completed them.
b) We had 14 Table tennis club members attending our weekly Monday club session, improving their fitness, friendships, and overall wellbeing.
c) Our Adult Garden club members were 12. They attended 48 on-site weekly Friday club sessions run by Mike our Horticulturist. They sowed, grew, and harvested a wide range of fruit, vegetables, and herbs. The garden produced a meal a week for all members.

d) We had 48 Family Games Club members who attended 41 on-site weekly Friday club sessions having lots of fun indoors (board games, floor games, table tennis, crafts, themed sessions) and outdoors including food growing and gardening:
e) Had 6 local adults attending our weekly Monday Peer Support English, Maths and Science class for 46 weeks.
f) Had 495 residents accessed Covid Vaccinations as well as Health checks, on site, working with the NHS and their volunteers.
g) We had 1367 Facebook & 2665 Twitter followers who received weekly/regular updates/information and other crisis and support services information.

As part of our winter warmer initiative:

We also provided 25 Winter warmer packs for elders funded by Torus Foundation, comprising of a hat, scarf, gloves, socks, and a knee blanket.

We also held 5 monthly Coffee Mornings November 2022 to March 2023, with unlimited hot drinks, snacks, a quiz and table-top games, supported by Tesco and Torus Foundation. 19 individuals attended with most attending every month.

In May 2022 we celebrated both our Silver Anniversary (25 years since acquiring our Centre) and Queen Elizabeth II’s Jubilee. 3 currant bushes were planted to mark the occasion. More detail is in the Chairs report.

Note this beneficiary data does not include the beneficiaries of the 15 organisations based in our Centre

In addition to our charity being based in the Centre, during this reporting period, it was home to the following listed organisations we call Centre Based Organisations (CBO’s).

Back on Track (Liverpool) Ltd
Milky one Creative (small business)
Sola Arts
Family Refugee Support Project
Healthiness Ltd
Pathways in the Community
MOWLL (Moving on with Life and Learning)
Whitechapel Centre
Household into Work
EAC Hub Ltd occupied
Breaking Down Barriers SC CIC Ltd
Personal Success
Envi Hairdressing
Back to Life (Liverpool) Ltd
United Response occupied Feb 23

You can visit their respective websites for details of their own charitable work delivered and beneficiaries.

THE THOMPSON COMMUNITY HALL

Our centre holds no religious or political affiliation and so is accessible to the diverse communities within our area of benefit. The Centre enables events to take place and directly assists with the capacity building of new groups by allowing them access to the facility. It has been through these events and current user feedback, which has assisted our organisation in identifying the barriers that exist. We are already attempting to address these barriers by the ways in which we operate, our publicity materials and delivery of the events, and we will always continue to do so. A wide range of external organisations and groups for various activities also uses the hall regularly.

Income is generated and raised through:

Applying for Grants, Donations or Contracts for delivery of our community programmes and charitable activities and services.
Licence/Lease fees charged to the centre-based organisations and through the hiring of the hall/rooms. This enables the charity to cover the majority of the overheads and running costs of the building. These fees and other small grants contribute towards the costs of the staff and overheads as we are not yet fully self sustainable.

Funding and Support:

In the financial period April 2022 to March 2023 as detailed in the accounts appended, our thanks go to the following funders who have supported our charitable work, services, community programme including courses and clubs, equipment and materials, and core running costs as follows:

➢ John Moore 's Foundation
➢ P H Holt Foundation
➢ Eleanor Rathbone Charitable Trust
➢ The Foyle Foundation
➢ Garfield Weston Foundation
➢ The Torus Foundation
➢ LCVS
➢ Pilkington Charities Fund
➢ Duchy of Lancaster Benevolent Fund

2. History & Heritage

HISTORY OF TOXTETH

In the mid 1500’s Toxteth was a Deer Park under the ownership of King John. The many Earls of Sefton had residency in Toxteth and owned a number of properties.

Toxteth Park was a vast area spanning from the shore and included areas we know now as Otterspool, Smithdown Road, Aigburth Vale, and Mossley Hill amongst others. This has been identified from a

number of maps. (Source – Liverpool Public Library).

HISTORY OF THE BUILDING

The information accessible is very limited. Sources that we have referred to and relied upon to produce this page include the Public Library and verbal anecdotes from visitors to the centre. Toxteth Town Hall Community Resource Centre (its title now) is based in the heart of Toxteth. The building was built in 1865-6 and was designed by Layland (Architect). Its original title was “The Township of Toxteth Park Public Offices”, known locally then as the "Town Hall. It has played a major role in the civic life of the area. During its history its uses include the following:

Registry Office (Births & Deaths only) Medical Dispensary, Morgue, Coroners Inquests, Services for the

Destitute, Means testing, Hardship Support, Food Dispensary, Police cells (war time), Dispensary of

School Uniforms, Community Meetings, Health & Social Security & Department of Unemployment amongst other uses.

If you have any memories and/or information on the building, we would welcome your input to build up a comprehensive picture. Contact us at the centre.

HERITAGE

In 1969 the English Heritage awarded the building with Grade 2 listed status. The front and side facades are of sandstone, the rest brick. It has a number of pediments with Venetian windows. There are large sashes in moulded architraves.

Internally the community hall has wonderful, detailed plaster works to the walls and ceiling and a plaque of a stag that was donated by The Earl Of Sefton when the building was constructed. (Source: Conservation Office LCC).

Chairs Report 01/04/2022 – 31/03/2023

I bid you all welcome to the 26[th] Annual General Meeting of Dingle Multi Agency Centre Ltd. This meeting gives us the opportunity of giving a review of our activities over the past year.

Once again, I would like to take this opportunity of thanking all my fellow Trustees and all staff members of the Charity for the hard and dedicated efforts they have made to ensure that DMAC Ltd has continued to offer a high-quality service to our members and all users of the facilities here.

REVIEW OF THE YEAR 2022 to 2023

As you are already aware our core objectives include providing support, services and activities to local residents (for full details please see pages 4 to 7). Additionally, we provide office/hire accommodation to a range of charities and non-profit making organisations and business startups that serve the local community in a variety of ways and at a price they can afford. This is all delivered from our building – Toxteth Town Hall Community Resource Centre and our developed green space on our rear land, in L8.

Again, we owe a great debt of thanks to Denise Bernard, our Company Secretary, for the work she has been involved in securing on-going financial assistance. The Board of Trustees and staff have all made strenuous efforts to keep us on an even keel, which has contributed to in increased use of our facilities. The Board continues to monitor our expenses and maximise efficiencies. Once again, Liverpool City Council awarded us with very much needed discretionary rates relief.

VISIT BY THE LORD-LIEUTENANT OF MERSEYSIDE MARK BLUNDELL

To mark the Platinum Jubilee of Her Royal Majesty Queen Elizabeth II (who has since passed away and is greatly missed) we decided to hold a small Jubilee Garden Party to which we invited the Lord-Lieutenant who was not only delighted to come but brought with him his Deputy, John Flamson. Cllr Tom Green (Green Party), who originally opened our community food growing garden was also in attendance. The celebration took the form of the planting of 3 currant bushes, red, white and blue/black and was attended by members of our Family Games Club and Adult Gardening Club. 1 bush was planted by a member of each club and the third by the Lord-Lieutenant himself. All who attended seemed to enjoy the event very much, the buffet and celebratory cake and also gave us the opportunity of celebrating our 25[th] (silver) anniversary as an organisation owning Toxteth Town Hall.

THE BOARD

This is my fourteenth year of chairing of the Board of Trustees and amazingly we're still here. There have been no changes to the Board this year and I am delighted to take this opportunity to thank each and every one of the Trustees for their wonderful efforts on behalf of DMAC Ltd.

FUNDERS

As mentioned on page 11, we have a bid in with a potential multiyear grant funder of core costs, which we have requested support towards our on-going work. In this reporting period we give our thanks to: John Moore’s Foundation, P H Holt Foundation, Eleanor Rathbone Charitable Trust, The Foyle Foundation, Garfield Weston Foundation, The Torus Foundation, LCVS, Pilkington Charities Fund, Duchy of Lancaster Benevolent Fund, in their continuing support they have showed the confidence they have in this charity and their satisfaction that their monies have been well used.

OCCUPANCY/ CENTRE BASED ORGANISATIONS (CBO’S)

By March 2023, office rental occupancy (not sessional hire) had reached capacity. In this reporting period we welcomed United Response and NPK Media.

MEMBER ORGANISATIONS

As of 31[st] March 2023, there were 5 organisations that were formal organisational members with voting rights at an AGM or EGM.

STAFF/PERSONNEL

Management of our Centre is under a sessional contract for service (2 days a week) with MEC Ltd and have done so with excellent efficiency, as is apparent from this report.

We still have the continuity given by Cala Comer, as an Advocate and receptionist, who does a wonderful job dealing with the numerous and varied requests for help at Reception and the caretaking so necessary in a building of the age and size of ours is still carried out by George Williams. Our old friend Jon Kwao was assisting us on a part time basis although he has indicated that he will be retiring later in 2023. Saynab Ali remains our Cleaner. Hyatt Murshid was our Activity Coordinator coordinating our activity clubs and Mike McGrath remains as our sessional Horticulturist doing a great job with our Community Garden and food-growing clubs. Owing to the establishment of our own Toxteth Town Hall Advice Service (January 2023) with support from Kris Khan (former CEO of Liverpool Community Advice), we welcomed Maram Yehiah into our team as our sessional Advisor to deliver the in-person face to face on site Advice sessions. Our new fully insured Advice Service was successful admitted into membership of Advice UK.

All these members of staff/personnel/advisors have given of their best over the past year, and we would like to express our sincere thanks and gratitude in keeping this Centre safe, accessible and creating a great welcoming atmosphere.

As stated, Denise remains as Company Secretary and is still assisting in fund raising. Again, heartfelt thanks to her for her continuing and vital efforts. Proper Staff appraisals and assessments are on-going and have shown that all staff members are fully content with their positions within the Organisation and are basically able to fulfil their duties. On-going training is always a consideration, and members of staff and the board have attended various training courses over the year.

IN CONCLUSION

Our services, activities and programmes are both needed and popular locally. Office space in our Building is still in high demand and we have managed to sustain full operations with the support of grant funding giving us time to rebuild and increase our level of self-generating income. With the continuing assistance of the personnel team, the selfless work of the Trustees, the support of our funders, and of course the boundless energy of our Company Secretary, we have kept the DMAC flag flying as high and as proud as ever.

Martin K Davies, Chair of the Board of Trustees.

Trustees Financial Report & Annual Accounts 22/23

The accounts enclosed are for the financial period 01/04/2022 to 31/03/2023 and are an accurate account of the financial activities of the charity for this period.

FINANCE:

The Statement of Financial Activities shows net expenditure for the year of £7,302. £10,023 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net expenditure of £4,579. The charity carries forward an unrestricted fund balance of £25,625 which is both fixed and current assets (£183) - see note 13, a designated fund balance of £119,224 (fixed assets only) and a restricted fund balance of £34,236 that is both fixed and current assets (£13,400). The designated balance represents the fixed assets of the charity (i.e., not cash reserves).

Huge thanks are owed to the various funders detailed on page 7. We thank them for their much-appreciated support towards meeting the costs of our charitable activities, advice service, capital items/equipment, activity clubs, running costs of the centre and contributions towards project specific activities.

FUTURE STRATEGY:

The charity usually reviews it strategies annually and primarily such focuses on the needs of our beneficiaries and sustainability. Our accounts herein show that our self-generating income has almost recovered to pre pandemic levels. Our priority is to secure core-running costs grant support for our next period 23/24 and beyond, to mitigate making cuts to our operations. The charity has a pending application to a multiyear funder with an outcome expected June/July 2023. The charity is now focussing on sustaining operations ensuring we meet the needs of our beneficiaries and recovery, which we anticipate will take us at least 1-2 more years to fully return to pre-pandemic self-income generation levels and the cost of living and inflation reduces. The charity will need to secure additional grant support for the coming 2 years in order to meet liabilities whilst finances recover and prices reduce.

RESERVES POLICY

The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is £25,625; however, this includes £65,442 of fixed assets which are not liquid funds and current unrestricted funds (free reserves) are £183 (see note 13). The charity has an overdraft facility with the bank of £10,000. The designated reserves fund represents the net book value of improvements to leasehold property which have been capitalised. The current level of designated funds is £119,224 (fixed assets only). General operations are also funded through specifically identified funding sources (restricted funds). The current restricted funds balance is £34,236 (both fixed and liquid (£13, 400)).

The accounts are hereby provided for anybody’s perusal. The board of Trustees extend their thanks to Paul Taylor ACIE for his professional work in making our accounts presentable in accordance with legislative requirements.

Yours sincerely

Denise Bernard - Company Secretary On behalf of the board of Trustees

Report ofthe Dirrf¢ors •nd Financial StaterneDts For the Year Ended 31 Mareh 21123 For Dingle MltI Ageney CeDtre L4ffihl (Comp#ny limited by guaraTrtee no¢ h8villg sh*re capitsl)

Dlngle Multl Agency Centre Llmfted (CompaMy I1lted by guar&lltee not hAvlttg share caplta Contertt$ of th¢ FIanCial Statements for the Year Ended 31 March 2023 Page Company Informlltlo Report of th¢ Dlr¢dors Statement of Fin4n¢i41 A¢ttviti B8lanee Sbeet Not to the Financial Ststements The following pages do not form part of the statutory flnaneial statements: Independent EmIner'S Rewrt 14 Income Eipenditure Ateounl 15

Dingle Multi Agency Centre Limited (Company Ilmited by guaranttt and not having share capital) CotNpany Inform#tlon for the Year Ended JI March 2023 DIRECTORS & TRUSTEES: M Davie5 A Hewitt A Chin Huan Lin SECRETARY: D Bernard REGISTERED OFFICE: 15 High Park Street Toxteth Liv¢rrMM)I Merseyside L8 8DX REGISTERED NUMBER: - COMPANY: . CHARITY: 3358612 (England and Wales) 1076407 (England and Wales) ACCOUNTANT: Paul Taylor 74 Brook Vale Watrrlim) LiverwM)I [22 3YB BANKERS: Barclays Bank plc Page I

DiDgle Multi Agency Centre Limited (Company limited by guaranttt not h8ving Share capital) Report of the Directors for the Year Ended 31 Mareb 2023 The directors present their report with the financial statements of the company for the year ended 31 March 2023. CHARITABLE STATUS AIW OBJEcrs The company was incorporated under the Compani¢s Act 1985, under the t¢nns of the Memorandum and Articles of Association dated 23 April 1997, as amended by special Tesolution dated 15 June 1999, and was registered as a charity in accordance with the governing document on 6 July 1999. A further amendment was tnade in December 2006 under special resolution with an addition to the charity's objects- refer to object c. The objects of the charity are: (a) to Promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof (hereinaft¢r called '%he area of benefit,) without distinction of sex. sexual orientation, race, or of political, religious, or other opinions, by associating together th¢ said inhabitants and the local authorities, voluntary and other organisations in a comrnon effort to advance education and to Provide facilities in the interests of social welfare, foi recieation and other leisure-tim¢ occupation with the object of improving the conditions of life for said inhabitants. (b) to establish or secure the establishrnent of a community centre, and io maintain and manage the same, whether alone, or in co-operdtion with any local authority, or other person or body, in furtherance of these objects. (c) to promote the efficiency and effectiv¢n¢ss of charities and the promotion of the effective use of resources for chaTitable purposes by charitsble and non-charttable bodies in the Toxteth area but not exclusively. by the provision or by procuring the provision of accommodation. InfOrntiOn, &ssistance and other support servi. PIUNCIPAL AcfIviTY The charitable COTnpany was established to manag¢ Toxteth Town Hall Community Resource Centre. The charity Organises, hosts and delivers: community events. training courses" workshops. community activity clubs. Digital Hub and Public Infonnation Point. advocacy. TefeTrals to other support s¢rvic¢slagencies and more. at the centre, alone or in njUnCtion with otber agencies. The Charity also delivers heritage and volunt¢¢ring projects. Space is let out under licence or le&se agreement5 to oth¢r ¢harities, start up local bSineSses/s01e traders and community OTganisations whose seTvice and facilities would be of benefit to th¢ residents within our area of benefit - Toxfrth. In additio a larg¢ Community hall facility and roomls are available to be booked by groups for a range of purposes. RESULTS The results for the year and financial position of the company ore shown in the annexed fuwicial statements. REVIEW OF THE BUSINESS Mission To create a state-of-the-art community resource to promote the physical, social, cultural and economic betternient of the Toxteth are& Page 2

Dingle Multl Agency Centre Llmited (Compally limited by guarantee and not having share capitaD Report of the DiTectors (wntinued) for ¢h¢ Year Ended 31 March 21)23 REVIEW OF THE BusIf4ESS (¢ontiDued) Organisation and administration The charity's board of Tnjstees n]eet monthly. The charity is able to employlcontract a small personnel t¢am to ¢nable them to the centre and delivery the a¢tivities. Aetivities Charitable work and activities data for 114122-3113r23: In the I1 12 months the beneficiaries of our charity's services and activities were 3157 individua] (in person) beneficiaries and 4032 online beneficiaries. Of the 3157 individua] beneficiaries they were supported in the following ways: There were 2534 people who walked in needing &ssistance: After triage they were assisted as follows:

430 people required a referral to Ivhitechapel for homeless and housing issues. 435 accessed an advice appointment (LCA undertook the advice sessions until Dec 22 after which we set up our advice service from Jan 23 486 people accessed our Advocacy 5UPPOrt. We referred 505 people to external and specialist agencies for ongoing &ssistance. 296 people accessed our Resource Hub (Freephone. scanning, PTinting and computer) 382 people were supported with a Food Voucher andlor additional foThl support. We held an IT course (10 wks.) and an Employability course (l O we¢ks) in partnership with EDUK8. on-site during Sep- Dec 22. We had 20 local residents referred to the courses and 14 fully completed them. We had 14 Table tennis club men]bers attending our we¢kiy Monday club Sessio improving their fitness. friendships and overall wellbeing. Our Adult Garden club membeTS were 12. Th¢y attended 48 on-site weekly Friday club sessions nm by Mike our HorticultUri5t. They sowed. eW 8nd h8Thested a wide range of fruit, vegetables and herbs. The garden produced a meal a week for all members. We had 48 Family Garnes Club members who attended 41 on-site weekly Friday club sessions having lots of fl indoors (board games. floor games, tabl¢ t¢nnis, crafts, themed sessions) and outdoors Èncluding food growing and gardening, We had 6 local adults attending our weekly Monday Peer Supwrt English. Maths and Science class for 46 weeks. We had 495 residents. access Covid Vaccinations &$ well as Health checks, on site, working with the NHS and their volunteers. Page 3

Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capitaD Report of the Directors (continued) for the Year Ended 31 March 2023 REVIEW OF THE BUSINE&S {eontinutd) We had 1367 Facebook & 2665 TwAtt¢r followers who rcceived w¢eklylregulaT Covid-19 infotrnation and other Crisis and support services inft)Tmation. Note this beneficiary data does not include the beneficiaries of th¢ 15 organisations based in our Centre. In addition to our charlty being b&sed in the Centre, during this rep)rting period, it was home to the following listed organisations we call Centre B&sed Organisations (CBO'S). Back on Track (Liverpool) Ltd Milky one Creative (small business) Sola Arts Family Refugee Support Project Healthiness Ltd Pathways in the Community MOWLL (Moving on with Life and Learning) Whitechap¢l C¢ntre Household into Work EAC Hub Ltd occupied Breaking DO Barriers SC CIC Ltd Personal Success Envi Hairdressing Back to Lif¢ (Liverpool) Ltd United Response occupied Feb 23 You can visit their respective websites for details of their own charitable work delivered and beTheficiaTies. Page 4

Dingle Multi Ageney Centre Llmlted (Company limited by guarantee and t hhving Share ¢#pital) Report of the Directors (continued) for the Year Ended 31 March 2023 REVIEW OF THE BUSINESS (continued) Finan¢¢ Th¢ Statement of Financial Activities shows net expenditure for the year of £7,302. £10,023 of the total expenditlwe relates to depreciation of fixed &ssets. Excluding depreciation and restricted funding the charity had a net eX]dItllre of £4.579. The charity carries fonvard an unrestricted fund balance of £25.625 which is both fix¢d and Current assets (£183) - see note 13, a designated fund balance of £l19.224 (fixed &ssets only) and a restricfrd fund balance of £34.236 that is both fixed and current &ss¢ts (£13.400). The designated balan¢e rq)resents th¢ fixed assets of the charity (i.e. not c&sh reserves). Huge thanks are owed to the vario8 funders namely: John Moore's FoundatiOP4 P HHol¢ Foundation, Eleanor Rathbone Charilable TnLYI. The Foyle FoundatiorL Garfield Iyeslon Foundaiion, The Tonu Foundation, LCVS, Pilkinglon Charities Fund, Du¢hy ofLancoft¢r Benevolen¢ Fup The strategies below will enable us to face future challenges. FufuRE STRATEGY Th¢ charity usually reviews it strategies annually and primarily su¢h fo¢se$ on the needs of our beneficiaries and sustainability. Our accounts herein show that our self-generating incorne has almost recovered to pre pandemic levels. Our priority is to secure core-running costs grant support for our next period 23124 and beyond, to mitigate making cuts to our operations. The ¢Ilty has a pending application to ma multiyear funder with an outcome expected June/July 2023. The charity is now focussing on sstainIng operations ensuring we meet the needs of our nefiCIar}eS and i¢cov¢ry. wbich we anticipate will take us at least 1-2 more years to fijlly return to pre-pandemic self-income generation levels and the cost of living and infiation reduces. The charity will need to secure additional grant support for the coming 2 years in order to meet liabilities whilst finances recover and prices lower. RESERVES POLICY The general reserves fimd represents unr¢stri¢ted funds arising from charitable assets acquired. The current level of untestricted fimds is £25,625, however this includes £65,442 of fixed assets which are not liquid funds and currenl unreslrictedfvnds (fr¢e reserves) are £183 (see note 13). The charity has an overdraft facility with the bank of £IO.000. The designated res¢rves fund represents the net book value of improvements to le&sehold property which have been capitsLised. The current level of designated funds is £119,224 (fixed assets only). General operations are also funded through specifically identified funding sources (restricted funds). The currenl restricted funds balance is £34,236 (both fixed and liquid (£13.400)). Page 5

Dingle Multi Ag¢n¢y Ctutre L5mlted (Company li1t¢d by gu&raDÉre and llot b4ving $bare ¢apit*l) R¢port of tbe Dire¢torJ (eontin4ed} for the Ye4rEnd¢d 31 Mat¢h 2023 RISK REVIEW The charity undertakes Tegular risk reviews it is areas of operation and governance which fonn part of its risk register. In relation to fitw)ces the charity incre&8ed its self-income generation to almost pre pandemic levels. The charity was able to secure a mix of unrestricted and restricted grants and has decisions pending for fimds to accommodate the forecast budget shortfall for th¢ 23124 financial year. We envisage the8¢ strat¢gies will ¢nable the charity to sustatn itself for the ?3r24 period (all other things b¢illg cquaI). It is not ¢xpected for seif-genernting income kevels to fully return to pre pandemic levels for the next 1-2 years and so fidIng b&8 been applied for in the Current and COEning year DIREI cfoRS The directors shown below have held office dwing the whol¢ of the wiod from l April 2022 to the date of this report. M Davies A H¢i¥itt A Chin Huan Lin The company is limited by guarantee and does not have share capital, and therefore tbe directOTS have no beneficial interest in the sbare capital of the company. All directors are members of the Board of Trustees. This report has been prepared in accordance the Statement of Recommended Practice. "Accounting and Reporting by Charities- and with the special provisions of Part 15 of the Companies Act 2006 relaiing to small companies. ON BEIIALF OF TELE BOARD: Martin Davies- DIRECTOR rfRUSTEE Dated: 9th November 2023 Page 6

Dingle Multi Agency Centre Limited (Company limited by guaraDttt and not having share (apitaD Statement of Finartcial Aetfvities (including Income And Expelldithre Afcount) For the Year Ended 31 March 2023 2023 Total Funds 2022 Totgl FuDd5 DesigDY4ted UnTe5tricted Restrletsd Fund5 Fund$ Funds Incoming resources Ineomlng resourees from generating funds: Voluntary income Donation5, l¢ga¢i¢s and 5irnilar incoming resources Grants re¢eivabl¢ Aciivitiufor generatingfyn 1,800 1.800 43,487 43,487 14,100 60 Totsl incoming resourcfs ROurCeS expended 115389 74 Charitable activitie5 Governance costs 6231 72,833 35,504 114,568 104,024 Total resources expended 108 35 504 LL216 17 Net incoming resour¢ Net income for the year (6231) (4,579) 7.983 (2.827) (34,081) Gross trallsfets between fijnds r+let movement in funds {6231) (4,579) 7,983 (7,302) (34,081) Total fi]nds at l April 2022 81912 21 Total bjnds at 31 March 2023 24 MoveTnents in are disclosed in Note 13 to the financial 5tatemeDts. 74 34 236 I10 181912 DESIGNATED AND ENDOWMETrrr FUNDS The designated fund represents the net Erfjok value of improvements to leasehold proFwty which have been capita]i5ed in the accounts. The ¢hariry tjad no endowm¢nt fimds in either the current or previous years. The no*5 fortn part ofthese financial statements.

Dingle Multi AoM¢y Ctutre lted (Comp4ny limited by g¥ar4Dtee ll•¢ hvixg share ¢2pitl) Balance Sheet Ax llt 31 Mrch 2011 1023 2022 FIXED Assrrs: Tangible asstls 205W2 21i,525 Debtors C&sh at bank and in hand 10 1608 74 16214 14353 CREDtTOK8: AmouNs falling du¢ with one yew 2.631 NKT CUIiREhry {LIABILmFSyA&SETS TOTAL ASSETS LESS CURREN[ LIABILtTILS 219.085 ?21.912 CIiEDrroRS.. Amounts r11Thg after morc than 0year 12 40 40 NEI Assyrs £18191 RESERV. Re5triGl¢d funds Designated fimds Unrestricted furmjs 13 13 13 34236 119224 26,253 12i,455 The rou]pally is aLti¢led rmlon fivm uThder Sediort 477 of the ComkMnie3 Act 2006 forth¢yrar aM1iti831 March 2023. The mcmbtsy httve N>t regUtr&J the ujmpony ro olrtain an suditof finwi81 $tstemaJts for theye4r dElI 31 MArch 2023 in 8rdS[.. with Sectton 476 of the Cornpanies Art 211J6 Tht diretiots xkNJw'ledge their resp)Trsibiliiies for. a) Ensursn8that the company keep5 rc(x)Tds h¥Ch comply with gection 386 and 187 tsf the Comparue5Aei 21YJ6 2nd b} Prepasing filwl&l sw¢m¢rtts whi¢h giveatrue and fairvicw ofthe stsi¢of affaiT50fth¢eomp8ny as atthe end of each financial, y¢ar and of i($ pn)fi¢ or 1055 for c&h fiTwJ¢iaI yetr in t£coTdanc¢ with th¢ rEquirrnts of Scctions 394 ar 395 ènd whiGh otherwlw co]nply iyith the TequiT¢methts of th ComleS Act 2(W rding io fi¥w)¢ial sthtuneDts, far as &ppli¢•ble to the. Q)P8ny. The financial statements are Prepftffd in &£oTd with the $i8[ ProvisTts of Part IS of the Companie5 Art 2006 ttlating (o small.. ctsmpanscs and wsth thc SthterlleDt of RfKommr4Jdcd Pmi(4"ACti and R¢p)nÉn8 ty chBriti, aThl FRS 102.{Se¢tion IA) ON BEEIALII OF THE MOAIID: MwEin Davies- DIRECToRRUsTEE Approved by the i¥)otd on 9 Novr4nber 2023

Dingl¢ Multi AgeD<y Centre Limited (Company limited by guar3utee and llot having sbare capitaD Notes to the Financial Statements for the Year Ended 31 Mareh 2023 ACCOUNTING POLICIES BasÉy of preparatiOD of aecoullts The fwancial statements have been prepared wider the historical cost convention and in arxordanee with FRS 102 (Sextion IA), th¢ Compani¢5 A¢t 2006 alld follow the recommendations of the Ststement of Re£ommend¢d Prn¢tic< Accounting and Reporting by Chariti¢s. Incoming resources Incoming resources consist of grants re¢¢iveiL rontributions received towards th¢ ¢osts of running the resour¢¢ centre (primaTily leaSl¢enee fee incorne). donation4 and bank d¢posit interest reteiyed. Grants are cr¢dited to the profit and loss account as r¢¢eivabl¢. Other intoe is credited io the profit and Ioss a¢wunt as received. Resources expended Resources expended are recognised in th¢ period tti which they are incurred. Resources expended tnclude attributable VAT which cannot be recovered. Fundraising and publicity costs comprise those costs incurred in rnising for the charity and promoting its public profile. Resources expended OD charitable activities ¢omprise all expenditure dirEthly in undertaktng the ¢haTiry'S work to meet its charitsble objKtives. Governance costs COTllpTise costs in£Ted directly in gov¢rnance all8¢m¢llts latitig to the general TUTU)ing of the charity. PeDsiolls The ¢ompany operates a defined con1nul10n pension scheme. Contributions payable for the year are charged in the profit and loss account. Tanglble fixed assets Depreciation is provided at the followillg annual e5 in order to write off tangible fixed lssets over their expected use1 economic live5, &s follows.. l£asehold property Fixtures and frttings - 2% on cost - 15% on reducing balance Iterns of equipment are capitali5ed where the purchase price ¢xeeed £100. and are of an obvious capital nature. Restricted funds R¢stricted fimds are subject to specific conditions impOJ by the donors. The conditions are being complied with. Unrestricted fuTrds Unrestricted fimds are grdnts and other incoming resour¢¢s receivable or genernted for the objects of the charity without fjjrther specified purpose and are available Is generdl fijnds. They aT¢ available for use ai th¢ discretion of the ¢harity in fvrtherJn¢e of its general charitable objectives. Page 9

Dingle Multl Agency Centre Limite (Cotnpany limited by guarantee and Mot having share c#pits Notes to the Financial StstsTheDts (contillued) for the Year EDded 31 Marth 2023 INCOMING RESOURCES FROM AcfiviTILS TO FURTHER THE CHARITY'S OBJECTS 2023 Total Funds 2022 Total Fund5 D¢gignated Unrestrieted F$ Funds Restricted Funds Donatlolis, leg3cies and similar ineoming rQUre¢s. Donations received.. Grants rettivable: Eleanor Rathbone Charitable Trust Pi]kington Charitie5 Fund The Torus FoUndlOn Foyle Foundation Garfield Weston Fondation John Moores Foundation 2.976 4.000 2.976 4,000 1,211 5,000 10,000 4.000 2.100 5.000 10,O(Ml 5,400 3,000 2,500 3,000 5,000 LCVS Duchy of Lancaster P H Holt Foundation 2,5 Activities for generating fuDds: Leasellicence income Other iucome 69,183 919 64,708 60,036 CHARITABLE ACTIVITIES 2023 Total Funds 2022 Total Fund5 Dignated UDf¢5tricted Funds Restricted Funds Wag¢s, salaries & pension (note 7) Telephone Internet Postage, printing and stationery Travellillg and volunteer expenses Repairs and maintenance Pest control Cleaning Rates and wateT Insurance Light and heat Internauexternal refreshments Project costs (inc covid related costs) Management fees Depreciation.. Fixture and fittings Leasehold property 38,845 38.845 1.143 286 546 163 8.340 456 2.019 2.372 3.548 14.711 37,689 904 327 926 189 10.513 672 2.164 2,374 4,315 9,664 1.143 286 546 163 8,340 456 2.019 2J72 3.548 10,717 3.994 13.453 13,453 18,663 5257 18.338 18.663 3.792 3,792 4.461 LL04 114 568 114024 Page 10

Dingle Multi Ageney Centre Limited (Compally limited by guarntse ad not having Share capits Notes to the Financial Staternents (eontlnved) for the Y¢ar Ended 31 March 2023 GOVERNANCE COSTS 21123 Totsl Funds 2022 Total Fund$ D¢5ignated ureStrIcted Funds Funds Rttstrleted Funds Accountancy Bank charges Professional fees Depre¢iation: Fixttwes and fittings 800 342 2.506 81M) 342 2.506 800 433 2.960 TOTAL RESOURCLS EXPENDED 2023 Total Costs 2022 Ttstal Costs Stsff Costs Depreeiation (owlled ets) Other Costs Revenue Expendlture C05t of generating fimds Charitable actiYiti¢s Governance costs 38,845 10,023 65.700 114.568 104,024 38.845 10,023 69.348 118.216 108217 Capital Expenditure Fixed assei purchases Depreciation of fixed wets 108 193 NET INCOMING RESOURCES FOR THE YEAR 2023 2022 This i5 Stated after charging.. Depreciation of tangible fixed assets (owned by the charity): Fixtures and fittings Depreciation of tangible fixed assets (leased by the chariry).. L¢&5ehold property Services of reporting accountsnt 3.792 4.461 6,231 800 6.231 Directors, emoluments and other benefits, etc. Page 11

Dingle Multi Agency Centre Limit (Company Ilmittd by guar8ntee and Dot having share eapital) Notes to tFLe Fin8ncig1 Statements (continued) for the Year Ended 31 March 2023 srAFF COSTS 2023 2022 Staff costs were as follow5.. Wages and salaries Social security costs Pension costs 38,845 37,294 395 38 No employce recesved emoluments of more than £50.(MKI. The average weekly Dumber of ernploye during the year, cal¢u]ated on the b&sis of fvll time equivalents. was as follows.. 2023 2022 No Costs of a¢tivities in furtherance of charity's ObJts The director5 and ¢haTity tswstees received no Temuneration from the company during the cuffent OT previous years, nor were any expenses reimbur5¢d to them iti either year. TAXATION The charitable company is ¢x¢mpt from COTporation tax on its Charitable actiwties. TANGIBLE FIXED ASSETS LA8ehold Fillings Totsl COST: At l April 2022 Additions 311.560 70210 381.770 At 3 1 March 2023 DEPRECIATION: At l April 2022 Charge for year 121.313 44.932 166.245 At 31 March 2023 127 NET BOOK VALUES: At 31 March 2022 25 215 525 At 31 March 2023 205 502 The net book valu¢ represents tangli )le fixed ass¢ts used for dÉrect charitable PUTposes. Page 12

Dirtgle Multi Agency Centre Llrnited (Company limited by guarantee and not having share capital) Notes to the Financial Statements (continued) for the Year Ended 31 Mareh 2023 10. DEBTORS: AMOUNTS FALLll¥G DUE WITHIN ONE YEAR 2023 2022 Trade debtors Prepayments 2.608 11. CREDTTORS: AMOUYTS FALLING DUE WITHIN ONE YEAR 21123 2022 Social security and other tsxes Sundry ¢reditors and ac¢ruÈls Rents tt¢eiv¢d in advance Grants r¢¢¢iv¢d in advan¢e 219 2,412 191 800 4,475 12. CREDrroRS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR 2023 2022 Liv¢rpool City Council Aollts falling due in more than five year5: Repayable otherwise than by in5talments Liverpool City Council The loan frorn Liverpool City Council will only fall du¢ for repayment in the event that the CQTnpany ce&8es to operate as a colnrnunity resource centre. The directors do not anticipatr that this will 0ur for the foreseeable future. No int¢re5t 15 charg¢able on this loan. 13. ANALYSIS OF NET ASSETS BETWEEN FUNDS General Funds Desi%n¥ted Restricted Fund$ Fund5 To¢al FndS 2,814 13,4 16,214 631 Curreni liabilities Net current aysets (frtt reserve4) 183 13.41M) 13,583 Tangible fixed assets Long tenn liabilities 65.442 119224 20.836 205.502 Totsl net #ets at 31 March 2023 119224 179085 Pag¢ 13

Dingle Multi Agency Centre Lirntted (Company limited by guarantee and not having share capitaD lttdeptdtllt EX#7er,S Report to the TrnsteLs of Dingle Multi Agency Centre LiThitfd Respective respoD5ibilitie5 of tr115tett examiner The trustees (who are also tbe directors of the company for the purpose5 of company law) atr responsible for the preparation of th¢ accounts. The charitys ttusttts consider that an audTI i5 not required for this year under section 144(2) of the Cbarities Act 2011 (the 2011 Act) and that an iDdependent examination is needed. Having satisfied myself that the charity is not subject to audit UDder Part 16 of the Companies Act 2006 and is eligible for independent examinalion, it is rny r¢spon5ibility lo.. examine the ac¢ounts under section 145 of the 2011 Act" to follow the procedures laid down in the General Directions given by the Cljarity Commission under section 145(5)Ib) of the 2011 Act. and swe wheth¢r particular matters have come lo tny attention. Basis of ind¢pendenl ex¥miDer'$ report My examination was ¢aTried out in accordance with the General Dirertion5 given by the Charities Commission. An examination includes a review of the a¢¢ounting rewrds kept by tbe charity and a Cornparison of the accounts pr¢sent¢d with those r¢¢ords. It also includes consideration of ally unusua] it¢ms or disclosures in the accounts, and the seeking of explanations from you &8 trjstees concerning any such matters. The procedures undertaken do not provide all ihe evidence that would be required in an audit an¢1 Consequently. no optnion is giv¢n as to whether th¢ accounts present &'tNe and fair view. and th¢ r¢wrt is limit&l to those matters set out in th¢ statement below. Independent examiner's ststement In connection with Tny ¢xaminatio no matter h&8 come to my altention: which gives me reasonable Ca to believe thaL in any material re5pecL the requirements (a) to keep aUnting records in accordance with se50n 386 of the cOpanieS Act 2006. and (b) to prepare a¢counts which accord with the acwuntiDg records, comply with the accounting requirement5 of the Companies Act 2(M)6 and with the rnethod5 and principles of the Slatement of Recommended Prtice.. Accounting and Reporttng by Chariti¢s hav¢ not been met" or to which, in rny Opinio attention should be drawn in order to enable a proper understpnding of the accounts to be T¢ach¢d. Name.. P Taylor Relevant prOf$10al qualification or body.. Ac Addre5S.' 74 Brook Vale Waterloo Liverpool L22 3YB Dat¢.. 30 Novernkr 2023 This pag¢ docs not form part of the ststutory financial stht¢m¢nts Page 14

Dingle Multi Agcney CeRtr¢ Llrntted (Cotnp&ny limited by guarantee ttot haylng sh#re ¢#pltsl) Income and Expenditure AccOut for the Year Ended 31 March 2023 2023 2022 Income: Donations received [e/ll¢enCe fee income 1,800 70.983 60.036 Other income: Grants re1Ved Other income 43,487 919 14.IIM) 115,389 74.136 Administrntion costs: Wages Pension5 Telephone Intemet Postages, prirtting and stationery Travelling and volunteer expeT]ses Repairs and rnaintenance Pest control Cleaning Accountancy Professional fees Project costs (inc covid related costs) MaTJagement fees 38.845 37294 395 904 327 926 189 10.513 672 2,164 800 2.960 5257 1.143 286 163 8.340 456 2.019 800 2.506 13,453 87,220 80.739 Establishment Costs: liates and water Insurance Lighi and h¢Jt 2.372 3.548 2,374 4.315 20.631 15,353 Fin8nce costs: Bank charges Bank int¢r¢si 342 433 342 433 Depreeiation: Leasehold propety Fixtures and fitting5 6231 6231 NET INcOME1XPEND1TuRE) This page does not forni part of the 5tatul(Ky fllmncial stat¢m¢nts Page 15

Report ofthe Dirrf¢ors •nd Financial StaterneDts For the Year Ended 31 Mareh 21123 For Dingle MltI Ageney CeDtre L4ffihl (Comp#ny limited by guaraTrtee no¢ h8villg sh*re capitsl)

430 people required a referral to Ivhitechapel for homeless and housing issues. 435 accessed an advice appointment (LCA undertook the advice sessions until Dec 22 after which we set up our advice service from Jan 23 486 people accessed our Advocacy 5UPPOrt. We referred 505 people to external and specialist agencies for ongoing &ssistance. 296 people accessed our Resource Hub (Freephone. scanning, PTinting and computer) 382 people were supported with a Food Voucher andlor additional foThl support. We held an IT course (10 wks.) and an Employability course (l O we¢ks) in partnership with EDUK8. on-site during Sep- Dec 22. We had 20 local residents referred to the courses and 14 fully completed them. We had 14 Table tennis club men]bers attending our we¢kiy Monday club Sessio improving their fitness. friendships and overall wellbeing. Our Adult Garden club membeTS were 12. Th¢y attended 48 on-site weekly Friday club sessions nm by Mike our HorticultUri5t. They sowed. eW 8nd h8Thested a wide range of fruit, vegetables and herbs. The garden produced a meal a week for all members. We had 48 Family Garnes Club members who attended 41 on-site weekly Friday club sessions having lots of fl indoors (board games. floor games, tabl¢ t¢nnis, crafts, themed sessions) and outdoors Èncluding food growing and gardening, We had 6 local adults attending our weekly Monday Peer Supwrt English. Maths and Science class for 46 weeks. We had 495 residents. access Covid Vaccinations &$ well as Health checks, on site, working with the NHS and their volunteers. Page 3