## DINGLE MULTI AGENCY CENTRE LTD ## ANNUAL REPORT 2020-2021 ## TOXTETH TOWN HALL ## COMMUNITY RESOURCE CENTRE ## 15 HIGH PARK STREET ## LIVERPOOL L8 8DX Dingle Multi Agency Centre Ltd is a Registered Charity No 1076407 and Limited Company by Guarantee 3358612 registered in England **CONTENTS** |**1. Aims & Objectives and Annual performance**
|**Page 3-7**| |---|---| |**2. History & Heritage**|**Page 8**| |**3. Chairs Report**|**Page 9-11**| |**4. Trustees Financial Report and Annual Accounts**
|**Page 12**| |**Appendix A – Annual Accounts 20/21**|| 2 ## 1. **AIMS, OBJECTS & ANNUAL PERFORMANCE** ## **AIM:** To create a state-of-the-art, community resource to promote the physical, social, cultural and economic betterment of the Toxteth area. ## **CHARITABLE STATUS & OBJECTS** The company was incorporated under the Companies Act 1985, under the terms of the Memorandum and Articles of Association dated 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with this governing document on 6 July 1999. A further amendment was made in Dec 06 under special resolution with an addition to the charity’s objects – refer to object c. The objects of the charity are: - - **a)** To promote the benefit of the inhabitants of Toxteth and the neighbourhood thereof (hereinafter called “the area of benefit”) without distinction of sex, sexual orientation, race, or of political, religious, or other opinions, by associating together the said inhabitants and the local authorities, voluntary and other organisations in a common effort to advance education and to provide facilities in the interests of social welfare, for recreation and other leisure-time occupation with the object of improving conditions of life for the said inhabitants; - **b)** To establish or secure the establishment of a community centre, and to maintain and manage the same, whether alone, or in co-operation with any local authority, or other person or body, in furtherance of these objects - **c)** To promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable purposes by charitable and non charitable bodies in the Toxteth area but not exclusively, by the provision or by procuring the provision of accommodation, information, assistance and other support services ## **THE CHARITY** ## **PRINCIPAL ACTIVITY** The charitable company was established to manage Toxteth Town Hall Community Resource Centre. The charity organises, hosts and delivers community events, training courses, workshops, community clubs and other activities at the centre, alone or in conjunction with other agencies. The charity also delivers heritage and volunteering projects. Space is let out under licence agreements to other charities or community organisations whose service and facilities would be of benefit to the residents within our area of benefit – Toxteth. In addition, a large community hall facility is available to be booked by groups for a range of purposes. DMAC Ltd. purchased the 125 Year Head Lease on Toxteth Town Hall building in July 1997 but originally had it on a contract from May 1997. It was purchased for £80,000 fundraised from Dingle SRB and LCC Community Development Fund. 3 ## **Charitable work and activities: Annual Report 1/4/20-31/3/21:** The year started in lockdown with us switching to partial remote services. We were able to re-open on 6[th] July 2020 and have remained operational from then on. Due to the nature of services we provide and those provided by the Centre Based Organisations, we were still able to operate onsite for the limited specific services permitted by the Government during the 2[nd] and 3[rd] lockdowns. **I** n the last 12 months the beneficiaries **of our charity’s services and activities** were: We issued 348 households (circa 1000 residents) with Food vouchers, referred them for additional support and provided food drop offs/shopping for residents isolating – we were part of the LCC’s and LCVS’s Covid-19 Response Good Neighbour scheme. We supported 1174 local residents in advocacy by the use of our Public Information Point and Digital Hub facility, access to vital information they needed and referrals to agencies for further support/advice. The majority of residents (76.32%) were walk-ins and the remaining was online/phone. We held a total of 10 sessions (30hrs) on-site Employability & IT course with 8 local residents attending. Due to social distancing we were only able to offer 8 places, which were filled. Of the 8 starters, 1 didn’t attend due to selfisolation/covid; 1 learner who had been homeless did not complete due to personal issues and 1 further learner had a family crisis and despite getting 2/3rds of the way through the course, was unable to complete. 5 of the 8 did and all gained their City and Guilds Start IT qualification and 1 learner has gained employment. In December we asked them all back for a certificate ceremony where they were given a laptop and case for free to support them in their ongoing learning and job search. Thank you to Pathways to Work who we engaged to deliver the accredited course for us. Due to Covid we did not hold our usual Heritage Open Day. December 2020 We had 22 Table tennis club members who attended a reduced programme with capacity limits. We had 9 Adult Garden club members who attended 26 on site weekly club sessions run by Mike our Horticulturist and also undertook home growing during lockdowns with kits provided by us. August 2020 December 2020 4 We had 45 Family games club members who attended 26 on-site weekly club sessions and 13 remote zoom activity sessions including crafts, cooking, games and much more. This was run by our Activity Co-ordinator Sudipta. Harvesting sunflower seeds Home growing Roasting chestnuts on an open fire..pit! Indoor Family Games Activities Home baking and crafts via Zoom Sessions We undertook weekly befriending calls from the beginning of June 20 until March 21 – there were 414 calls made supporting 35 adults/families over the 10 months totalling 138 hours. _Testimonial: SC Adult Club Member - "The garden club, food voucher, food shopping donation, regular call service, compost/seeds donations, and most of all the garden club is of immense value to me. I appreciate and value every aspect of the above. It has been comforting and reassuring to receive regular and consistent calls from Sudipta especially for those who live alone and are isolated. I love to connect with garden club members. Mike is a wonderful facilitator and is very knowledgeable and patient and calm. I feel safe, valued, respected, and appreciated by Mike and Sudipta and all the staff at Toxteth Town Hall. They are all absolutely wonderful. This service is a lifeline. I find being outdoors, gardening, nature and being part of a community very therapeutic. It has made a huge positive impact on my well being and along the way, I have gained valuable skills. Heartfelt Gratitude."_ ## We had 2597 Facebook & 1406 Twitter followers who received weekly/regular Covid-19 information and other crisis and support services information. _**Note this beneficiary data does not include the beneficiaries of the 10 organisations based in the centre**_ In addition to our charity being based in the centre, it was home to the listed organisations we call Centre Based Organisations (CBO’s). In the period they were: 5 - Ø Back on Track (Liverpool) Ltd - Ø - Ø Milkyone Creative (small business) - Ø - Ø Sola Arts - Ø - Ø Family Refugee Support Project - Ø - Ø Healthiness Ltd - Ø - Ø Pathways to Work Ltd occupied Oct 2020 - Ø - Ø Pathways in the Community occupied Oct 2020 - Ø - Ø MOWLL (Moving on with Life and Learning) occupied Oct 2020 Ø - Ø Whitechapel Centre occupied Oct 2020 - Ø - Ø CFG Cares Ltd occupied Jan 2021 - Ø - Ø Voiceability Advocacy vacated Sept 2020 - Ø - Ø SR Dance (small business) vacated Apr 2020 - Ø - Ø South Liverpool CAB (Toxteth Branch) vacated Sept 2020 - Ø - Ø National Energy Action vacated Aug 2020 You can visit their respective websites for details of their own charitable work delivered and beneficiaries. ## THE THOMPSON COMMUNITY HALL Our centre holds no religious or political affiliation and so is accessible to the diverse communities within our area of benefit. The Centre enables events to take place and directly 6 assists with the capacity building of new groups by allowing them access to the facility. It has been through these events and current user feedback that has assisted in our organisation identifying the barriers that exist. We are already attempting to address these by the way in which we operate, our publicity materials and delivery of the events and we will always continue to do so. A wide range of external organisations and groups for various activities also uses the hall regularly. During the pandemic this use reduced by over 90%. We hope the hire and use will return as we come out of the pandemic. ## **Income is generated and raised through:** - Applying for Grants, Donations or Contracts for delivery of our community programmes and charitable activities and services. - Licence/Lease fees charged to the centre based organisations and through the hiring of the hall/rooms. This enables the charity to cover the majority of the overheads and running costs of the building. These fees and other small grants contribute towards the costs of the staff and overheads as we are not yet fully self sustainable. NOTE: During this period our sessional hire income reduced from an average of £14,000 to £896. This adversely affected our income and we had to seek support to enable us to meet liabilities. This is detailed further in the Chair’s report. ## **Funding and Support:** In the _financial period_ _**Apr 20 to Mar 21**_ as detailed in the accounts appended, our thanks go to the following funders who have supported our charitable work, community programme including courses and clubs, our Covid response, equipment and materials, and core running costs as follows: - The Foyle Foundation for training for the Trustees and personnel, core running costs and towards club materials/activities - Pilkington Charities Fund towards our overall charitable activities and services - LCR Cares for support for the befriending calls and club materials and remote club activities - Power to Change for core running costs (split over this year and the majority for next financial year) - John Moore’s Foundation for the Activity Co-ordinator for all our clubs - Torus Foundation for new wipeable chairs for the Thompson Community Hall - LCVS towards our core running costs and a further grant received at the end of the financial year but for spend in 21/22 for the Horticulturist for the Garden Food Growing clubs - _Garfield Weston Foundation for core/activity costs (NOTE: already held in account from an award in previous year/s carried forward so not detailed in accounts for this period)_ - _Duchy of Lancaster Benevolent Fund funded the Employability and IT course Autumn 2020 (NOTE: funds already held in account from award in the previous financial year so not detailed in accounts for this period)._ 7 ## 2. **History & Heritage** ## **HISTORY OF TOXTETH** In the mid 1500’s Toxteth was a Deer Park under the ownership of King John. The many Earls of Sefton had residency in Toxteth and owned a number of properties. Toxteth Park was a vast area spanning from the shore and included areas we know now as Otterspool, Smithdown Road, Aigburth Vale, and Mossley Hill amongst others. This has been identified from a number of Ariel maps dating from 1843. (Source – Liverpool Public Library). ## **HISTORY OF THE BUILDING** The information accessible is very limited. Sources that we have referred to and relied upon to produce this page include the Public Library and verbal anecdotes from visitors to the centre. Toxteth Town Hall Community Resource Centre (its title now) is based in the heart of Toxteth. The building was built in 1865-6 and was designed by Layland (Architect). Its original title was “The Township of Toxteth Park Public Offices”, known locally then as the "Town Hall. It has played a major role in the civic life of the area. During its history its uses include the following: _Registry Office (Births & Deaths only) Medical Dispensary, Morgue, Coroners Inquests, Services for the Destitute,_ _Means testing, Hardship Support, Food Dispensary, Police cells (war time), Dispensary of School Uniforms,_ _Community Meetings, Health & Social Security & Department of Unemployment amongst other uses._ If you have any memories and/or information on the building we would welcome your input to build up a comprehensive picture. Contact us at the centre. ## **HERITAGE** In 1969 the English Heritage awarded the building with Grade 2 listed status. The Front and side facades are of sandstone, the rest brick. It has a number of pediments with Venetian windows. There are large sashes in moulded architraves. Internally the community hall has wonderful detailed plaster works to the walls and ceiling and a plaque of a stag that was donated by The Earl Of Sefton when the building was constructed. (Source: Conservation Office LCC). 8 3. **Chairs Report 2020-2021** I bid you all welcome to the 24[th] Annual General Meeting of Dingle Multi Agency Centre Ltd. This meeting gives us the opportunity of giving a review of our activities over the past. Under our recent revised membership structure we now have a formal and informal organisational membership. Once again, I would like once again to take this opportunity of thanking all my fellow Trustees and all staff members of the Charity for the hard and dedicated efforts they have made to ensure that DMAC Ltd has continued to offer a continued high quality service to our members and all users of the facilities here. ## REVIEW OF THE YEAR 2020 to 2021: As you are already aware our core objectives include providing support, services and activities to local residents (for full details please see pages 4 and 5). Additionally, provide office/hire accommodation to a range of charities and non-profit making organisations and business startups that serve the local community in a variety of ways and at a price they can afford. This is all delivered from our building – Toxteth Town Hall Community Resource Centre and rear land, in L8. The interest in one off hall and room bookings, however, has been greatly affected by the Covid epidemic and not available during the lockdowns. We have secured funds to mitigate the loss of self-income generation for the current year 21/22 and have applications pending or to be submitted to support the next financial year. We are confident of meeting any forecast deficit from the loss of income caused by Covid and as the threat from it recedes so we are seeing an upturn in casual hires. We don’t anticipate our self-income generation via hires to return to pre-pandemic levels until well into 2022/23. For further details please refer to the Trustees Finance Report on pages 12 and 13. Again we owe a great debt of thanks to Denise Bernard, our Company Secretary, for the work she has been involved in to secure on- going financial assistance and the Board of Trustees and staff have all made strenuous efforts to keep us on an even keel and has had a major contribution in increased use of our facilities. We have had to tailor our Food growing/Gardening, Family Games and Table Tennis club activities to be compliant with Covid Secure requirements. There has been some relaxation of the measures but hope that things will return to normal in the near future. The Board continues to monitor our expenses and again Liverpool City Council have accepted our application for discretionary rates relief. Covid features so much in this report and because of it we had to cancel Heritage Open Day this year. ## THE BOARD This is my twelfth year of chairing of the Board of Trustees and we're still here. There have been no changes to the Board this year and I am delighted to take this opportunity once again to thank each and every one of the trustees for their wonderful efforts on behalf of the charity. ## FUNDERS As I have already mentioned we have bids in with several funders. A full list of those who have supported us during our current financial year are detailed in The Trustees Finance Report on page 12. I would like to take this opportunity to wholeheartedly thank them all. 9 ## OCCUPANCY/CENTRE BASED ORGANISATIONS: As I previously stated our occupancy of rooms for rent presently runs at near capacity however throughout the year we had several organisations vacate and we welcomed some new groups. This did impact on our rental income, which is also evident in the accounts. Our self-income generating income from rent and hire reduced by 32.5%. One of oldest users the Citizens Advice Liverpool decided that they would withdraw their face to face services due to the pandemic and as a result vacated the offices that they had occupied for many years, Whilst as a Toxteth based organisation we were concerned that their decision would adversely affect the people of the area, their leaving has opened up space for other organisations who needed it and we are pleased to welcome to the groups to the Centre and wish them success for the future. Please refer to page 6 for further details. ## STAFF/PERSONNEL Momentum Expedite under a Contract for Service continued to manage our Building and our core work and have done so with excellent efficiency as is apparent from this report. The Board are hoping that in the future we will be able to secure funds for a Centre Manager and the Board continue to monitor this situation. We still have the continuity given by Cala undertaking a dual role of reception and cleaning and the caretaking, which so necessary in a building of the age and size of ours, is still carried out by George. Our old friend Jon is still assisting us on a part time basis. Joseph has unfortunately had to leave us because of other work commitments and having been with us for years we are very sorry to lose him and wish him well for the future. We are very pleased to welcome in his place Saynab and hope that her stay with us will be long and happy. All these members of staff have given of their best over the past year and we thank them for their tireless efforts during what has been a very testing year. As stated Denise remains as Company Secretary and is still assisting in fundraising. Again heartfelt thanks to her for her continuing and vital efforts. Proper Staff appraisals and assessments are on going. They have shown that all staff members are fully content with their positions within the Organisation and are basically able to fulfil their duties although on-going training is always a consideration. ## NEW MATTERS. Our Adult Food Growing and Gardening Club remains very popular and is currently run by Mike our Horticulturist. The Table Tennis club is also popular. Our part time Activity Coordinator Sudipta runs our very successful Family Games Club but she has recently had to leave us to take up a new position elsewhere and we wish her every success in the future. In the meantime her role has been taken over at least temporarily by Sam. ## COVID It is sad that I have to devote a part of this report to this painful subject. Like the rest of the country our services were affected by the pandemic and from 25/3/20 to 6/7/20 our building was closed as we followed governmental instructions. We did switch some services to remote, phone and online. Without going into greater detail of how Covid affected us I will say that throughout the pandemic we strictly followed the rules handed down to us by Government. In this respect again much praise to our Company Secretary who researched all available government advice and regulations and drew up our own Covid Secure policy foe the Building. Late June 20 I spent a day with all our staff going through the policy line by line and reenforcing the importance of strictly adhering to every part of that policy parts of which are still 10 in force at this time and may indeed need to be re-activated in the future. So successful has been the policy and its implementation by our staff that I am only aware of a small number cases of Covid reported to us within the Building and no-one that I am aware of has actually caught Covid as a result of attending the Building. I also believe that our Covid policy has been so thorough and far reaching that other institutions have copied it in drawing up their own policies. ## IN CONCLUSION This year has been full of the challenges caused by Covid but we have resumed all of our services and clubs. With the continuing assistance of the staff the selfless work of the Trustees and of course the boundless energy of our Company Secretary, we have kept the DMAC flag flying higher and prouder than ever before. Martin K Davies, Chair of the Board of Trustees. 11 ## 4. **Trustees Financial Report & Annual Accounts 20/21 (appended)** The accounts enclosed are for the financial period 1/4/20 to 31/3/21 and are an accurate account of the financial activities of the charity for this period. ## **FINANCE:** The Statement of Financial Activities shows net income for the year of £1,069. £11,479 of the total expenditure relates to depreciation of fixed assets. Excluding depreciation and restricted funding the charity had a net income of £9,567. The charity carries forward an unrestricted fund balance of £39,929 which is both fixed and current assets (see note 13), a designated fund balance of £131,686 and a restricted fund balance of £44,378 that is both fixed and current assets. The designated balance represents the fixed assets of the charity (i.e. not cash reserves). Huge thanks are owed to the various funders namely: - The Foyle Foundation for training for the Trustees and personnel, core running costs and towards club materials/activities - Pilkington Charities Fund towards our overall charitable activities and services - LCR Cares for support for the befriending calls and club materials and remote club activities - Power to Change for core running costs (split over this and the majority for next financial year) - John Moore’s Foundation for the Activity Co-ordinator for all our clubs - Torus Foundation for new wipeable chairs for the Thompson Community Hall - LCVS towards our core running costs and a further grant received at the end of the financial year but for spend in 21/22 for the Horticulturist for the Garden Food Growing clubs We thank them for their much-appreciated support towards meeting the costs of our charitable activities, capital items/equipment, running costs of the centre and contributions towards project specific activities. We also received a LCCG Covid Response Grant (unrestricted) and a £5K LCC Discretionary Grant. ## **FUTURE STRATEGY:** The charity usually reviews it strategies annually and primarily such focuses on the needs of our beneficiaries and sustainability. The charity was heading towards self-sustainability via its income generation streams. However, as you can see from the accounts herein, our selfincome generation reduced by £26K which was a drop of 32.5% so practically one-third. If it were not for the unrestricted and restricted additional grants we secured due to the impact of Covid, we would not have survived the year without making drastic cuts to our operations. Some of these grants are to support us in the next financial year 21/22 and make up wholly the unrestricted current assets and part of the restricted current assets carried forward. The charity is now focussing on sustaining operations ensuring we meet the needs of our beneficiaries and recovery, which we anticipate will take us at least 2 years to return to pre-pandemic selfincome generation levels. The charity will need to secure additional grant support for the coming 2 years in order to meet liabilities whilst finances recover. ## **RESERVES POLICY:** The general reserves fund represents unrestricted funds arising from charitable assets acquired. The current level of unrestricted funds is £39,929, however this includes £69,234 of fixed assets, which are not liquid funds, and current unrestricted funds are £10,695 (see note 13). This represent the unrestricted grants secured late in the financial year the majority of which has been carried over to support the budget for 21/22. The charity has an overdraft 12 facility with the bank of £10,000. The designated reserves fund represents the net book value of improvements to leasehold property, which have been capitalised. The current level of designated funds is £131,686. General operations are also funded through specifically identified funding sources (restricted funds). The current restricted funds balance is £44,378 (both fixed and liquid). The accounts are hereby provided for anybody’s perusal. The board of Trustees extend their thanks to Paul Taylor ACCA for his professional work in making our accounts presentable in accordance with legislative requirements. Yours sincerely Denise Bernard Company Secretary On behalf of the board of Trustees 13 R¢port of the DirecÉors 8nd Flnaneial Statements Vor the Year Ended 31 March 2021 For Dingle Multi Ageney Centre Limited (Company limited by guarantee aud not baving sbare capital) Dingle Multi Agency Centre Limited (Company limited by guaranttt and Dot having share capital) Contents of the Financial Statements for the Year Ellded 31 March 2021 P3ge Company Informatio Report of the Dlreetor$ Statement of Flnaneial A¢tiviti¢s Balance Sheet Notes to tbe Fin*nei#l Statements The following pages do not form part of the ststutory financial statellLeDts- Tndependent Examiner's Report 14 Income and Expenditure Account Is Dingle Multi Ageney Centre Limited (Company lin7ited by guarante¢ and not having share capital) Company Informatio for the Year Ended 31 Marcb 2021 DIREcfoRS & TRUSTEES: M Davies A Hewitt A Chin Huan Lin SECRETARY: D Bernard REGISTERED OFFICE: 15 Hitsh Park Street Toxteth Liverpot)I Mcrseysid¢ L8 8DX REGISTERED NUMBER: - COMPANY: . CHARrrY: 3358612 (England and Wa]es) 1076407 (England and Wales) AccouNfANr: Paul Taylor 74 Brook Vale Wtterloo Liverpool L22 3YB BANKERS: Barclays Bank plc Page I Dingle Ivlulti Agency Centre Limited (Company limited by guarantet and not having share ￿P1￿1) Report of the Directors for the Year Ended 31 March 2021 The diTectors present their report with the financial ststements of the company for the Ye￿ ended 31 March 2021. CHARIT ABLE STATUS AND OBJEcrs The company was incorporated under the Companies Act 1985. under the tern]s of the Memorandum Articles of A550ciation daled 23 April 1997, as amended by special resolution dated 15 June 1999, and was registered as a charity in accordance with the governing document on 6 July 1999. A fL￿her amendment was made in DeceTnber 2006 under special resolution with an addition to the charity's objects - refer to object c. The objects of the charity are.. (a) to promote the benefit of the inhabitants of Toxteth and the neighbourhood thercof O]eTeinafteT called 'the area of benefit,) without distinction of sex, sexual Orientatio￿ rac¢, or of political, religious, or other opinions, by associating together the said iT)habitants and the local autborities, voluntary and other OTganisations in a common effort to advance education and to provide facilities in the inteTests of social welfare, for recreation and other leisure-time occupation with the object of improving the conditions of life for said inhabitants. (b) to establish or secure the establishrnent of a community centre, and to maintain and manage the satne, whether alone, or in co-opeT8tion with any local authority, or other person or body, in fi￿therance of these objects. (c) to promote the efficiency and effectiveness of charities and the promotion of the effective use of resources for charitable pu4)oses by charitable and non-charitable bodies in the Toxteth area but not exclusively, by the provision OT by procuring the provision of accommodation, infonnation, assistance and other support services. PRIf4CIPAL ACTIVITY The charitable company was estsblished to manage Toxteth Town Hall Community Resource Centre. The charity organises, hosts and delivers: community events. training courses. workshops. community activity clubs- Digitsl Hub and Public JnfoLrnation Point. advocacy" Teferrals to otheT SUPPQrt serviceslagenGies dnd more, at th¢ centre, alone or in conjunction other agencies. The charity also delivers heritage and volunteering PTojects. Space is let out undeT licence or lease agreements to other charities, start up local businesses/soKe traders and community organisations whose service and facilities would be of ben¢fit to the residents within OUT area of benefit - Toxteth. In addition, a large cotnmunity hall facility and roomls &T¢ available to be booked by groups for a range of purposes. RESULTS The results for the Ye￿ and financial position of the company ar¢ in the annexed financial Statements. REVIEW OF THE BUSINESS Mission To Greale a state-of-the-art community resource to promote the physical, social, culttjral and economic betternient of the Toxteth area. Page 2 Dingle Multi Agency Centre LÉmited (Company limited by guarantee and not having share eaplt21) Report of the Directors (eontinued) for the Year Ended 31 Mar¢b 2021 REVIEW OF THE BUSINESS (contlDued) Organisation and administration The charity's board of Trustees meet monthly. The chaTity is able to employlcontract a small personnel team to enable them to the centre and d¢livery the activities. Activities Chalitable work and actiNryties data for 114120-3113121: The year started in lockdown with us switching to partial remote services. W¢ w¢r¢ abl¢ to re-open on 6th July 2020 and remained operational from then. Due to the nature of services we provide and those provided by the Centre Based Organtsations, we were still able to operate on-site for the limited specific services pernitted by the Government during the 2nd and 3rd lockdow]s. In the last 12 rnonths the beneficiaries of OUT charity, s services and activities were: We issued 348 households (circa 1000 residents) with Food vouchers, refe￿ them for additional support and provided food drop offslshopping for residents isolating- we were part of the LCC'S and LCVS'S Covid-19 Response Good Neighbour scherne. We supported L174 local residents in advocacy, use of our Digital hub facility, & access to vital infonnation they needed and referrals to agencies for further supportladvice. Th¢ majority (76.320/0) were walk-ins. We held a totsl of10 s¢ssions (301)rs) on-site Employability and IT course with 8 local residents attending. Due to social distancing we were only able to offer 8 places, which were filled. 5 of the 8 completed the cours¢ and all gained their City and Guilds Start rr qualification with I learner gaining employment. All learners were given a laptop and case for free to support them in their on-going learning and job search. Due to Covid we did not hold our usual Heritage Open Day. We had 22 Table tennis club member5 who attended a r¢du¢ed programme with capacity limits. We had 9 Adult GJiden club members who attended 26 on site w¢¢kly club sessions and also undertook home growing during lockdoThq]s Thith kits PTovided by us, run by Mike our Horticuitwist. We had 45 Family games club membeTS who att¢nd¢d 26 on-site weekly club sessions and 13 remote zoom activity sessions including CTa£t8, cooking, games and mwh more. This was run by our Activity Co-ordinator Sudipta. Page 3 Dillgle Multi Agency Cejjtre Limited (Compauy limited by guarantee and not having share capital) Report of the Directors (eoDtinued) for tbe Year Ended 31 Mareb 2021 REVIEW OF THE BUSINESS (continued) We undertook weeldy befriending calls from the beglnning of June 20 until March 21- there were 414 calls made supportino 35 adultslfamilies over the l O months totalling 138 hours. We had 2597 Facelx)ok & 1406 TThrytter followers who received weekly/regular Covid-19 infornlation and other crisis and support s¢rvi¢es inforn]ation. This beneficiary data above does not include the beneficiaries of the 10 organisations based in the centre. They are in addition to our direct beneficiaries. The Centre w&s honje to the below listed organisations we call Centre Based Organisations (CBO'S). In the period they were.. Back on Tra¢k (Liverpool) Ltd Milkyone Creative (small busÉness) Sola Art5 Family Re￿gee Support Project Ilealthiness Ltd Pathways to Work Ltd occupied Oct 2020 Pathways in the Community occupied Oct 2020 MOWLL (Moving on with Lif¢ and L¢arning) occupied Oct 2020 Whitechapel Centre occupied Oct 2020 CFG Cares Ltd occupied Jan 2021 Voiceability Advocacy vacated Sept 2020 SR Dance (small business) vacated Apr 2020 South Liverpool CAB (Toxteth BTan¢h) va¢ated Sept 2020 National Energy Action vacated Aug 2020 You can visit their ￿speCtiVe websites for details of their owll charitsble work delivered and beneficiaries. Finance The Statement of Financial Activities shows net income for th¢ year of £1.069. £11,479 of the total expenditur¢ relates to dep￿CIatiOn of fixed assets. Excludillg depTeciation and restricted funding the charity had a net income of £9,567. The charity caThies forward an unrestricted fund balance of £39,929 whsch is both r￿ed and current assets (see note 13), a designated fund balance of £131,686 and a Testricted fijnd balan¢e of £44,378 that is Ix)th fixed and cu￿ent assets. The designated ba1￿c¢ represents the fix¢d assets of th¢ charity (i.e. not cash reserves). Huge thanks are owed to the various fimders namely: The Foyle Foundation for training for the Trustees and personnel, core ruDning costs and towaxds club materialslactivities Pilkington Charities Fund towards our overall charitable activities alld services LCR Ca￿S for support for the befriending ¢alls and club materials and remote club activities Page 4 Dingl¢ Multi Agency Centre Limited (Company limited by guarantee and not having share ¢apital) Report of the Directors (continued) for the Year Ended 31 Mareb 2021 Power to Change for core running costs (split over this and the majority for next flllancial year) Jol)n Moore's Foundation for the Activity Co-ordinator for all our clubs Torus Foundation for new wipeable chairs for the Thompson Community Hall LCVS towaTds our core rLU)ning costs and a lurther grant received at the end of the fuwi¢ial year but for spend in 21122 for the HOrticult￿lSt for the Garden Food Growing elubs We thank them for their much-appreciattd support towards mc¢ting the costs of our Charitable activities, capital item51equipment, running costs oL"the centre and contributions towards project sp¢¢ifi¢ activities. We also received a LCCG Covid R¢sponse Grant (unrestricted) and a £5K LCC Discretionary GranL The sttztegies below will enable us to face future challenges. FUTURE STRATEGY The charity usually reviews it strategies annually and prijnarily such focuses on the needs of our beneficiaries and sustainability. The charity was heading towards self-sustainability via its income generation streams. However, as you can s¢¢ from the accounts herein. our self-income geneTation reduced by £26K which was a dTOP of 32.5 /0 so practically one-third. If it was not for th¢ unr¢stricted and restricted additional grants we secured due to the impact of Covid, we would not have survived the year without making dr&stic cuts to our operations. Some of these grants are to support us in the next financial year 21122 aDd make up wholly the unrestricted current &ssets and p8rt of the restricted current assets carried foNwd. The charity is now focussing on sustaining operations ensuring we meet the needs of our beneficiaries and recovery, which we antlclpdte will take us at least 2 y¢ars to return to pre-pandemic self-income generation levels. The charity will ne¢d to secure additional grant support for the Coming 2 years in order to m¢et liabilities whilst f￿anCeS recover. RESERVES POLICY The Creneral reserves fund represents unr¢stri¢ted fimds arising from cbaritable assets acquired. The cutrent level of unrestrictcd fl￿dS is £39,929, however this includes £69,234 of fixed assets which are not liquid funds and cuThent unrestricted funds are £10.695 (see note 13). This represent the unrestricted grants secured late in the fiTkancial year the majority of which has been Carried over to support the budget for 21122. The charity h&s an overdraft facility with the bank of £10,000. The designated TeseTV¢S fi￿a represents the net book value of improvements to leasehold property which have been Capitalised. Th¢ current level of designated funds is £131,686. General operations are also funded tlyough specifically identified funding sources (restricted funds). The cuThent restricted funds balonce is £44.378 (both fixed and liquid)- RISK REVtEW The charity undertakes regular risk reviews it is areas of operation and governance which forni part of its risk register. In relation to fmances the charity generat¢d only 213rds of it usual self-generating income in the accounting period. This was wholly dowi to the irnpa¢t of the pandemic, lockdowis, restri¢tions etc. The charity was able to secure a mix of unrestricted and restricted grants to plug tbe deficit in this financial y¢ar and also to carry forward in part to plug the gap for 21122. This will enable the charity to sustain itself for the 21122 period (all other things being equal). It 15 not expected for self-geneTating incoTne levels to return to pre pandemic levels for the next 2 years and so other funding is being identified and will be applied for in the coming yeaT. Pag¢ 5 Dingle Multi Agency Centre Limited (Compauy litnited by guarantee and Dot having shar¢ capital) Report of the Directors (continued) for the Year Ended 31 March 2021 DIRECTORS The directors shown below have held office during the whole of the period from l April 2020 to the date of this r¢porL M Davies A Hewitt A Chin Huan Lin Other clwLg¢s in directors holding office are as follows- The company is limited by guarantee and does not have share capitsl, and therefoTC the directors have no beneficial inteiest in the share capital of the company. All directors aTe members of thc Board of Trustees. Thi5 report has been prep&red in aLXordan￿ with the Statetnent of Recommended Pradic¢. "Accountillg and Reporting by Clwities" and with the spe¢iat provisions of Part 15 of the Companies Act 2006 relating to small cotnpanies. ON BEHALF OF THE BOARD: A H¢witt- DlllECTOR ITRUSTEE Dated: 18 November 2021 Page 6 Dingle Multi Agency Centre Li)nited (Company limited by guarantee and not having share capitsl) St4temellt of Fin&Deial Activities (including Ineome and Expenditur¢ Account) For the Year Ended 31 March 2021 2021 Total Funds 2020 Total Funds DesigRated Unrestricted Funds Fullds Restrl¢t¢d FuDds Notes Ineorning resour¢es In¢oming rosourees from generating funds: Voltsniary Ihcome Dc>rtaiic>Tr5, legacies and similar incoming resources 100 loo Grants receivable 24,012 34,778 58,790 68211 ActivitiesforgeneraiingfuFttts Total ineolning resources 148 113 124 ￿72 Resources expended Charitable aetiviti&4 Governance costs 6,231 66,513 37.045 109,789 105,339 Total resources expended 112055 Net ineomitlg r¢sour¢ Net income for the year 16231) 9,567 (2,267) 1,069 41,556 Gross transfers between fvnds Net movement in funds {6,231) 9,567 (2,267) 1.069 41.556 Total fijnds at l April 2020 30J62 173 368 173 368 Total funds at 31 March 2021 44 14 14 Movements in fjjnds are dis¢losed in Note 13 to th¢ finan¢ial stat¢rn¢nts. DESIGNATED AND ENDOWMENT FUNDS The designated fijnd represetjts the net book value of improvements to leasehold prop¢rry whi¢h have be¢n capitalised in the accounis. The Charity had no endownent fijnds in either the current or previous ye￿s. The notc5 form p8rt of these financial statements. Page 7 Dingle Multi CeDtre Lijnited (Compaov limited by PLargtttrc ottd not havinp 5b2tt ukpitsil BaJAncc Sbt¢t A5 8t 31 Mardt 2021 2021 2020 Nots5 FIXED ASSETS= Tangible ￿tsets 226217 237.696 CURREwf ASSETS: D¢bio Cath &r bonk" and ill hand io 4.465 35.000 4250 39.465 21.181 CKEDJTORS: ATroLmts falling du¢ ojjeyetr NET CURRETrrr (LIABILITIESYASSETS TOTAL ASSETS LESS CURRENf LL￿B[L￿tES 255 254924 CREDrroRS: Am¢)utsts falling du¢ aft¢r mor¢ than ontye 12 NET ASSETS £ 215.993 RESERVES.. Kestrictedfuods Desigllated fulld5 Unr¢5triGl¢d fuDd5 13 13 13 44J78 1fj86 137917 £?15993 £214924 Th¢ ¢ompAn>' ig entsded tp ex¢DIpti¢)n froffj auditund¢r S*tion 4TJ of thF Cthllwi¢s Aa 20Q6 for th¢y¢8r ending 31 Maych 2021. Themernber6 halie tsot wuired th¢ ¢tynpaov to auditof ¥ts fityan¢iai srJt¢m¢tyts forth¢y¢w ertd¢d 31 Murh2021 in•ccordallc Sectson 476 ofthe Companies Act 2006 Thc directors adwivkd8e th¢irresponsibilities for. al E￿50T1￿8th&t the CQrnP4Dy kr¢ps a¢wunliDg r¢¢ords vkni¢h ¢¢mp]y with &cti•ll 386 ￿tf 387of the Companies Act2006 Rnd b) PreporÈM8 fJ]wi¢iaJ staiertertts whicb give a t￿e and fatT view 0£ the stth ￿ sEwr5 of the compaLy as at the e￿0 of each fr year and of its profitorloss for each fits￿¢1￿ }etr in a￿0(4?￿Ce the T¢qllirements ofse¢rion5 394 awl 395 and whidj otb Dmplv with th¢ T¢quir¢m¢r¢ts of the Cojnpatties Act 2006 rtsloting to fiTrallcisl ststomenw Bo f•r a5 applicabl¢ to th¢ ¢0￿PanY. The fiDauGial sUit¢m¢Lts ar¢ pr¢p8￿d IA ac¢otdaLce with the swi81 prnvisio]L5 of Pth L5 of th¢ ConpaDi¢s Att 2006 rel&tttig to ¢A)mpanies arLd uith the Stst¢mentof R¢wm]rL4nd&l Pra¢ti•"A¢¢oryaiiag and RW0Ttti￿ by C￿￿17ticS- aud FRS 102 (Sextion IA) ON BEIL4LF OF TEE BOARD: A H¢BItt- DI ORryRUSTEE Approved b¥ the beard ou 18 November 2021 The lloteB fortll pafi ofthese finallc1￿ stat¢DT¢nts Pase 8 Dingle Multi A¥t￿cY Centre Liwited (Compally limited by guarantee and rjot having share capital) Note$ to the Financial Statement$ for the Y¢2r Ended 31 March 2021 ACCOUNTif4G POLICtLS Basls of preparation of accounts The fin0n¢ial statements have been prepared under the historical Cost convention and in accordance FRS 102 (Section IA), the Companies Act 2006 and follow the re¢ommcndations of th¢ Statement of Recommended Practic< Accounting and Reporting by Charities. IDcoming resources Incoming resour¢es consist of grants received, contributions received ttswdrds the costs of running the resource centre (primarily leas&llicenc¢ fee income), donations. and bank deposit interest received. Grants are credi1ed to the profjt and loss account receivable. Other income is credited to the profit and loss account as received. Resou￿¢9 expended Resources expended aTe reCO￿lsed in the period in which they are InCu￿¢d. Resources expended include attributable VAT which cannot be recovered. Fundraising and publicity Costs ¢omprise those costs ineurr¢d in rdising funds for the charity and promoting it5 public profile. Resources expended on charitable a¢tivitl¢s comprise all expenditure directly in undertaking the ch8rity'$ work to meet its charitsbl¢ objectives. Govemance costs comprise costs InCu￿ed directly in governanc¢ arrangements relating to the genernl runnints of the charity- Pensions Th¢ rompany operates a defined Contribution p¢nsion scheme. Contributions payable for Ehe y¢ar are ¢harged in the profit and loss account. Tangible fixed assets Depreciation is proyided at the following aAnuaI rates in tsrdtr to write off tang￿1 le fixed &%sets over their expected usefijl economic lives, as follows.. Le￿¢hOld property Fixtures and fittings - 20/D on ¢0 150/0 on reducing ba12nce I￿rnS of equipment are c4Tritali￿ where the pU￿has¢ price exceed £100. and are of an obvious capital nature. Restricted funds R&stricted funds are subject to specific conditions irnpos¢d by th¢ donors. These condition5 ar¢ being complied w¥kh. Unrestrleted fund$ Unrestricted funds are grants and other incomints resources re¢civ2ble or g¢nerat¢d for th¢ objects of the ¢harity without fijrther sp¢¢ifi¢d purpose and are available as general funds. They are availt4blc for use at the discretion of the charity in furtherance of its genera] ¢haritable objectives. Pag¢ 9 D5ngle Multi Agency Centre Limited (Company limited by guaraDtee 2nd not havlng share eapital) Notes to the Finaneial Statements {eontiDued) for the Year Ended 31 March 2021 INCOMING RESOURCES FROM ACTIVETIES TO FURTHER THE CHARITY'S OBJECTS 2021 Tot31 Fund5 2020 Total Funds Designated UDrestriet¢d Funds Funds Restrict¢d FuDds Donatlolls, legacies and similar incoming resource5: Donations received.. io 100 Grants receivable: Garfield Wes1oTr Foundation Tilloison Bradbury Charitsble Trust Eleanor R&thbune Charilabl¢ Trust Pilkington ch¢￿illeS Fund The Torus Foundaiio Duchy of Larncas￿r Benevolent Fund Foyle Foundation Veolia EnvironEnen¢al Trust John Moores Foundation LCVS Community Foundaiion LCR Car¢ Covid Job Retention Scheme LCC Covid Discretionary Grant Power to Change LCCG 21,0 1,680 1,240 4,000 2,700 4,250 2,000 4,000 880 2.000 4,000 8SO 7.000 7,000 32 J41 3,000 3,000 1.000 5,898 5,898 6,012 5,000 12,0(K) 6,012 5,000 12.000 Activitie5 for generating funds: L£as&1liGence income CHAIUTABLE ACTIVITIES 2021 Totsl Funds 2020 Total Funds Designated Unr¢stricted Funds Fund5 Restricled Funds Wag¢s, salaries & pension (note 7) T¢lephone Intemet Pomage. printing and stationery Trav¢lling and volunteer expense5 Repair5 and maint¢n&n¢¢ Pest control Cleaning Rates and water Insurance Light and heat Internal/ext¢rnal refreshments Project costs (inc covÉd related costs) Manaoement fees Depreciation.. Fixture and fittings LeLsehold property 20,578 759 14,205 130 34,783 889 192 388 33,800 1,222 205 626 185 5,951 570 2.052 2,¢)46 3,701 11,247 676 11,374 20,063 388 5.416 227 I,188 2.326 3,781 9,008 2,888 8,304 227 1.416 2,326 3,781 9,008 228 14.346 14,346 22,650 22,650 5,248 5,248 5.390 iio 44 io Page 10 Dingle Multl Ageney Centre Limited (Cotnpany limlted by guarantee and not having share capital) Notes to the Finaneial StatemeDts {eoutinued) ror th¢ Year Ended 31 March 2021 GOVERNANCE COSTS 2021 Total Funds 2020 Total Funds Designated UnrestTitted FuDds Funds Restricted Funds Accountancy Bank charges Professional fees Depreciation.. Fi*(ures 2nd fittings 800 266 1,200 800 266 1,200 800 493 26 TOTAL RESOiTRCES EXPENDED 2021 Total Costs 2020 Total Costs Staff Costs Depr¢¢iatioD (owned asS¢t$l Other Costs Revenue Expenditure Cost of generating fvnds Charitable aaivities Governance costs 34.783 11.479 63.527 109.789 105.339 34,783 11,479 65.793 112,055 107.416 Capital Expenditsre Fixed asset purchases Depreciation of fixed assets 35.935 100 576 130 NET INCOMING RESOURCES FOR THE YEAR 2021 2020 This is sttt¢d after ¢hargints- Depreciation of tangible fixed assets (ommed by the chariry).. Fiytures and fillings Depre¢iation of tan￿ble f5x¢d assets (leased by th¢ ¢harity)'. Leasehtsld property Services of reporting accountant 5.248 6,174 6,23 1 6231 800 Directors. emoluments and other benefits, et¢. Page 11 Dingle Multi Agenry CeDtre Limited (Cojnpally limited by guarantte and not baving share eapÈtsl) Note5 to the Financial Statements (contiDved) for the Year Ended 3J Mareh 2021 STAFF COSTS 2021 2020 Stsff costs were as follows.. Wages and salaries Social se¢urity Costs Pension costs 34.388 33,542 395 345 No employee received ernolum¢nts of more than £50,000. The averatre we¢kly number of employees during the year, calculat¢d on the b&sis of full time equivalents, was as follows.. 2021 No 2020 No Costs of activities Én furtherance of charity's objects The dirtLlors and charity trustees received no remuneration from th¢ company during the CU￿ent or previous years, nor were any expenses reimbursed io them in either year. TAXATION The ch2rttabl¢ company is exempt from corporation tax ort its charitabl¢ aclivtties. TANGIBLE FIXED ASSETS Leasehold Property Fixture5 & Fittings Total COST: At l April 2020 Additions 311,560 70.210 381,770 At 3 1 March 2021 311560 DEPRECIA TIOI¥: At l April 2020 Charge for year 108,851 35223 144,074 At 31 March 2021 NET BOOK VALUES: At 3 1 March 2021 47 At 31 March 2020 202 709 237 696 The net book value represents tangible fixed assets used for direct charitable purposes. Pa(re 12 Dingle Multi Agency Centre Limited (Company limited by guarantee and not having share capital) Notes to the Financial Statements (continued) for the Year Ended 31 March 2021 10. DF.BTORS: AMOUNTS FALLING DUE wfTHtN ONE YEAR 2021 2020 Trade debtor5 Prepayments 4,315 4,250 I I. CREDITORS: AMOUNTS FALLING DUE WtTHIN ONE YEAR 2021 2020 Bank overdraft Social security and other taxes Sundry creditors and a¢cruals Rents received in advance Grants received in adwice 191 800 5,698 800 3,153 12. CREDITORS: AMOUNTS FALLING DU AFTER MORE THATr4 ONE YEAR 2021 2020 Liverpool City Council Amounts falling due in more than five years.. Repayable otherwise than by instalmeThts Liverpool City Coun¢il The loan from Liverpool City Council will only fall due for repayEnent in th¢ ev¢nt that th¢ Company ¢eases to operate &s a community resclurct tentr¢. The directors do not a)ticipate that this will occur for the foreseeabl¢ future. No interest is char(reable on this loan. 13. ANALY515 OF NET ASSETS BETWEEf4 FUNDS General Funds De5igD2ted Reitricted Funds Funds Total Funds Cu￿ent assets CuTr¢nt liabilities 17,384 22,081 39,465 Net eurrent as$¢ts (fr¢¢ res¢rv¢$) 10,695 19,081 29,776 Tangible ftxed assets Long term liabilities 69,234 13 E.686 25.297 226.217 Totsl net assets at 31 Mareh 2021 21 PagE 13 Dingle Multi Agettey Centre Limited (Company limitcd by guar211tee and ￿0t having share capita Independent Examiner'5 Report to the Trustee$ of DSngle Multi Agency Centre Limited Respective respoN$ibilities of trustee6 and examiner The trustees (who are also the director5 of the company for the purposes of company law) are respongible for the preparation of the accounts. The charity'5 trustees consider that an audit is not requittd br this yw under aection 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. Having sat15fied myself that the charity is not subject to audit under Part 16 of the Companies Act 2006 and is eligible for independent examination, it is my responsibility to.. examine the accounts under section 145 of the 2011 A¢t' to follow the procedures laid do￿1 in the General Directions given by the Charity Commission under section 145(5llb) of the 201 l Act,. and lo llate whether p3rti¢ular matters have come tts ￿Y attention. B#$is of indepelldent examiner's report My examination was carried out in accordance with the G¢n¢ral Directions given by the Charities Commission. examination includes a review c>f the accounting rectsrds kept by the charity and a comparison of the accounts presented with those records. It also includes tonsideratton of any unusual itenis or disclosures in the aceounts, and th¢ seeking of expl&nation5 from you as ttijstees conccTning any such matter5. The procedures undertaken do not provide all the evidenue that would be required in an audit and, ¢onsequently, llo opinion 15 given as to whether the aeetsunts present a 'true and fair view. and the report is limited to those matters set out in the statement below. Independent examiner's statement In connection with my examination. no matter h&$ rome to my attention.. which gives mc reasonable cause to believe thaL in any material respecL the requirements (a) to keep accounting records in accordance with 5CCtion 386 of the C.Dmpanies A¢t 2006. and (bl to prepare accounts which accord with the accountino records comply with the accounting requirements of the Companies Act 2006 and wtth the methods and principles of the Statcment of Recommended PTactice= Accounting and Reporting by Charities have not been meL' or to which, in my opinion, attention should be drawn in order to enable a proper understanding of th¢ accounts to be r¢ach¢d. Narne: P Taylor Relevant prDfessÈonal qualification or body.. ACtE Address.. 74 Brook Vale Wa¢¢rloo Liverpool L22 3YB Date: I S November 2021 This pag¢ does not forni part of the statutory f￿an¢￿al statements Page 14 Dingle Multi Ageney Centre Limited (Company limited by guarantee and not haviDg share eapital) Incomt and Expenditure Account for tbe Year Ended 31 Illarch 2U21 2021 2020 Ineome". DoTrations received Leas&llicence fee in¢ome 100 807 54,334 Other income: Grants received 80,761 113,124 148,972 AdministratSon eosts: Wages Pensions Telephone InteTn¢t PO￿ageS, printing and ststionery Travelling and voluntEtr expenses Rep￿rS and tnaintenance Equipment rental Pest control Cleaning Sundry expenses Accountancy Professional feeg Project costs (ine covid related costs) Management ftes 34,388 395 889 192 388 33,452 i48 1.222 205 626 185 5,951 8,304 227 1,416 570 2,052 676 800 800 1200 14.346 11.374 85,195 77.524 Establishment costs". Rates and water Insurance Light and h¢at 2,326 3,781 2,046 3.701 15,115 16,994 Finance costs: Bank ehargcs Bank inter¢st 266 493 266 493 Depreeiation: Leasehold property Fixtures and fittings 6,231 6,231 NET INCOMEI{EXPENDITiTRE) £ 41556 This page does not forn) part of the statutory f￿ancial statements Page 15