CROSS ROADS CARE BEXLEY CROSSROADS CARE LIMITED (A company limited by guarantee) (Operating name.. Crossroads Care South East London) TRUSTEE REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR PERIOD ENDED 31ST DECEMBER 2022 Company Number: 03726471 Charity Number: 1076375 BEXLEY CROSSROADS CARE LIMITED (A company Ilrnlted by guarantse) (Operatlng narne: Crossroads Care South East London FINANCIAL STATEMENT FOR THE ENDED 8T Contents Pages Legal and Administrative Inforrnation Report of the Trustees 1-10 Report of the Independent Examiners statement of Financial Activitie8 13 Balance Sheet 14 ststement of Cash Flows 15 Notes Forming Part of the Financial Statements 16-26 BEXLEY CROSSROADS CARE LIMITED LEGAL AND ADMINISTRATIVE INFORMATION Trustees Mlchael Hampton. Chair Okanya Kokas, Chair of F&GP JenicE Algar Iva Diamond, appolltted 0310512022 Lisa Hemsley Sharon Hutton, 8ppoSnted Ce10212023 Trevor Peffin, resigned 291LN3f21Y22 Senlor Management Darren Tobln - Chief EXe￿tIVe Officer & Ccrfnp￿y Secretary Louise Jo$sa- Finance Manager Reglstered Office Pier Road Cgntre 42 Pier Road Erith Kent DA8 1TA Charity reglstration nL•mber 1076375 Company reglstration number 03726471 Banker5 Barclays Bank PLC 6 Market Place Bexleyheath Kent DA8 7DY Indèpendent Examlners UHY Hacker Young Th8mes House Roman Square Sittingboume Kent ME10 48J BEXLEY CROSSROADS CARE LIMITED TRU TEES, REP R THE PERI ST D ENDED 31 DECEMBER 2022 The Trustees present their report for the period, together with the independently examined financial ststements of the charit8ble company lor the shortened period of accounl from 1 April 2022 to 31 December 2022. The annual report seples tha purposes of both 8 Trustees, report 8nd a directors, report under company law. The Trustees corfinn that the annual report and financial statements of Ihe charitable company cornpty with the current statutory requirements. the requirements of the charitable companvs goveming doojment and the wovisions of the Ststement of Recommended Practice (SORP) applicable to charities preparing their account$ in £c¢ordancè with the Financial Reporting Standard applicable in thè UK and Republic of Ireland (FRS102 March 20181. Since the company qualifies as small under section 382 of the Companies Act 20c￿, the strategic report required of medium and large companies und8r the Ccfflpanies Act 2006 (Strategic Report and Directors, Report) Regulations 2013 has been omitted. TRUSTEES The Trustees named on the Legal and Administrative Information p8ge have served during the period of the accounts. Appointment of trustees is goyemed by the trust deed of th8 charity. The Board of Trustees are authorised to appoint new trustees to fill vacanaes arising through resignation or death of an existing truste8. One trust88 resigned and one trustee joined during the financial period. therefore the number of trustees serving on the governtng body at 31 December 2022 remamed at five. OBJECTIVES AND ACTIVITIES Bexley Crossroads Cwe Limited is a charÉtable cornp8ny limited by guarantee, and its objects are for the public benefit, the relief of carers and people who are in rÉed by reasons of age, ill health and disability, in particular but not exclusivety those livirHJ abne, by providing a r8nge of support servic*s delivered by community b8sed staff and volunleers. The areas of benefit shall be the London Boroughs of Bexley, Greenwth, Lewisham and surrounding areas. The provision of care to vuherable people in eddition to other activities undertaken has directly contributed to the achievement of our objectives during the period. The charity's strategy is to achieve its aims and objectives by woviding high quality affordable servic8S to individuals living within the aforernentioned areas and to identify and increase the number of carers we support. STRUCTURE, GOVERNANCE AND MANAGEMENT The goveming document of Ihe charity is the revis8d Articles of Association as amended by special resolution dated 27 November 2017, with the consent of the Charty Commission dated 23rd M8rch 2018 and subsequenl ratrfication by the Board dated 23 April 2018. Under the Articles of Association the minimum number of truste8s is four and the maximum is sevanteen. The charity appoints now trustaes when required lo strengthen the board and replats retiring trustees. New trustees are BEXLEY CROSSROADS CARE LIMITED TRUSTEES, REPORT FOR THE PERIOD ENDED 31V DECEMBER 2022 CONTINUED required to attend briefing sessions as part of their induction and 8re provided with relevant governance infomiation and links to the Charity Commission and other appropriate govemance bodies. All trustees have an opportunty to altend relevant training sessions arKI events to SUpp￿t their professional development. Th8 Board of Trustees are responsible for setting the strategic direction 8rKI policy of the charity and ￿ supported by the Finance and General Purposes Committee. The Chief Executive attends Board meetings arKJ sits on the committee but has no voting rights. A scheme of delegation is in p18ce and day to day responsibility forthe provision of seryices rests with the Chief Executive. The Chief Executive is ￿SPonSible for ensuring that the charity delivers the services and that key Performan￿ indic￿Or$ are met. The charty is also known by its trading nam8 'Crossroads Care South East London.. The arrangernents for setting pay arKI remuneration of the charity's key management personnel is determined by the Finance and General Purposes Committee. The main critèri8 used is an agreed Fercentage of salary which is in line with other employees of the charty. LEGAL STATUS The charty is 8 company limited by guarantee end has no share capital. In the event of the charity being wound up, the liabilty in respect of the guarantee ig limited to £5 trustee of the charty. RELATED PARTIES The charrty is a nelwork partner of Carers Trust and is govem8d under its framework for policy arKI strategy. Th8 charity has links with other voluntary sector organisations across our operating boroughs in the pursuarre of its charitable objectives. RISK REVIEW The Trustees are responsible for identrfying, assessing, managirvJ arKI conducting periodic ￿vIewS of the major risks to which the charity is exposed. Polential risks are reviewed at the F&GP and board meetings each quarter and are continually assessed, with the possible impact on finances considered. Operational risks have become more predominant following the pandemic. Service delivery processes have be8n adapted to safeguard the health and welfare of staff, volunteers and clients. FollowiThJ central government guidance in February 2022, tha introduction of 'Living well with Covid, and the easing of restriclions we adapled our processes lo risk assessments on all service delivery, face lo face 8ssessments and phased return of colleagues to head office. Due to the nature of OLf community work with vulnerable clients we continued wilh robust infedion cortrol procedures induding weekly LFD testing and reporting as well as appropriate wearing of PPE on a case by case basis to mitig8to risks to our clients and workforce. BEXLEY CROSSROADS CARE LIMITED TRUSTEES, REPORT FOR THE PERIOD ENDED 31- DECEMBER 2022 TINUED Incom8 and financial sustainability, which could be impacted by the loss of signrficant packages of care, changes in local government policy affecting grants and contract funding and loss of income from trusts, is monitored continually and compared to budgeted forecasts. The organisation has a m6dium-t8rm strategy to diversify its seprfices and mitigate some of these risks, whilst takino measures to ensure tP ongoing financial sustainability of the charty i8 s￿nd. Infiation is a fundamental concem", sorne tnconing reSoUr￿S may not keep pace with inflation grants are generally awarded for a fixed sum over the duratron of th8 contract. ￿lIst we try to negotiate provisiorts for infiation at the outset, this is not afways possible or the economic outlook foreseen, hence we have set asrde a percentage of res@rves to mttigate this risk for existing ￿ntraCt$ and arrangements. to er￿ble us to keep salaries under constant review. Data protection and compliance is of par8mount importance. The Chief Executive is responsible for 8nsuring the organisation complies with GDPR requirements. All key staff undertake regu18r Ir8ining. receive peri¢xIic Updates and monitor processes. ￿ is outsourced ar￿ we conlinue to invest in the security of online d8ta. Legislation relatng to employment matters are under constant review. the charty receives alerts of Ch￿g&S in regulations periodically and subscribes to 8 professional helpllne. Safeguarding ￿r benefactors and vulnerable cli8nts is integral to the culture of the charty, and we have baen evaluated as 'good' at the most racent CQC inspectK)n. We ensure staff receive adequate training, shadow expèrienced members of staff as required and 8ttend supervision and review meetings St regular intervals. The Business Continurty Plan (BCP) was updated in February 2023 and 15 r8viewed every 3 months. This addresses polential Inc￿entS that could lim it the charity's ability to operate effeclrvely, inckKling cyber security. Reputation risk wilhin the care sector and events outsid• our control are rnonitored. We have a good reputation for providing high quality affordab￿ c8re and try to mitigate this risk by maintaining a high profile locally, on social medis, at events and by networking. Govemance and regulatory matters are reviewed regularly,. intem81 controls and processes 8re documented to identify which reporting guidelines and timescales must b8 adhered lo. Systems and procedures to manage the above risks are implement8d to minimise any potential impact on the charity, should those risks malerialise. BEXLEY CROSSROADS CARE LIMITED TRUSTEE Sr ' REPORT FOR THE PERIOD ENDEO 31 DECEMBER 2022 CONTINUED RESERVES POLICY The Trustees, who are also diredors of the charty for company law purposes, are responsible for the sound financial management of the charity. They ensure Ihat th8 charity will remain able to fulfil its obligations as they fall due and have considered the level of reserves they wish to retain appropriate to the charitlg needs. The policy is to hold tree reserves lo cover experKliture and ensure the tharity will ba able to continue to fulfil its charit8ble objectives, even rf there is a temporary sh￿411 in income, based on Ihe charity's size and the level of commitments held. This policy is constantly under review having regard to the changing financial, regulatory and competitive environment in whith we operat8. The short-tem outlook is a critical congideration and our objective 15. to ret8in qualty Staff and respond quickly lo changes in our client porffolio n order to mitigale some funding risk and continue to provide core ServI￿S to vulnerable people. Furtherniore, a tolerance of plus or minus 10% is applied to budget projeCt￿n5. For the purposes of short-tsm financial man8gement, the trust8es seek to erk8ure that vffjrking caprtal is in line with t￿ policy of holding free resources. sufficient to fund at least f￿r months ongoing unrestricted expénditure and to COV8r a decline in incoming resources. increases in expenditure due to higher than anticipated inflation, support operational overheads and provide core servic8s in challenging times. Aspirational objedives and the business strategy are both fundamental when assessing what is an optimal level of reserves. It is our obj'ective to retain and support core and specific services which beneftl vulnerable individuals within the boroughs in which we operate for a p8riod of Iwo years, whilst alternative or continuation fundirKJ is sought. Total reserves held at the end of th8 period were £616,963.. of whith £35,648 w8S restricted and will be used within the next financial ye£r. £172,856 was designated" £123,787 as a provision for fedund8ncy and employmont costs and £49,069 as 8 provision for pandemic related costs. INVESTMENT POLICY The Trustee's policy is to invest in low risk short t8rm assets offering a guaranteed rat8 of retum, with institutions r8gulated by the Financial Condud Authorty. A due diligence and approval proce55 is adopted f(￿ each institution that funds are placed with. The maximum investment with any one inslitulion is Ihe financial limit of protection afforded by the Financial Services Compensation Scheme prevailing or likely lo prevail at the malurily date. BEXLEY CROSSROADS CARE LIMITED TRUSTEES, REPORT FOR THE PERIOD ENDED 31- DECEMBER 2022 CONTINUED ACHIEVEMENTS AND PERFORMANCE This has been a challenging period, operating within a polilically and financially demanding health and social care sect￿. We have continued to deliver a diverse r8nge of 8dutt and children's services to individuals living within our three operating boroughs and provided 14.628 hours of direct care to 208 vulnerable indivlduals and unpard carers. This support is community based and provides $￿pOrt, alleviating some of the multiple pressures bome by unpaid carers in accordance with the charitvs objectives. All key contr8Cts and gr8nts We￿ measured and ev81u8t8d at quarterly monitoring meetings with funders and key perfomance indicators were met. The organisation continued to d8V8lop seniices in the following areas to support irKlividuals and farnilies, adding social value: Provided 14,628 hours of core support In the commLnity. Core h￿r$ decreased slightly from the previous year, dLE to the co$td-INing crisis. trl sadty lost two clients who r6quired18rge peckages of care the supported Ilving servlce ceased in 2021. We are proud that all clients received an exceptional level of care and support throughout the period due lo t dedication of our care staff. Ouf voluntew tefriending $8rvic8 continued to operate, providng regular support to SOCi811y isolated and vulnerable individuals. We delivered 6,480 hours of direct support and made approximately 78 telephone calls to 72 lonely or isolated older people in order to reduce their social isolation. Furthemiore, we organised monthly kjnch groups which We￿ well attended with an average of 25-30 participants The Christmas lunch was held at the Anchor in Bexloy and we would like to express our sincere Ihanks and gratitLxYe to Friends of Baxley CIC for once again funding this event. This is the final year of 8 S-year funding grant awarded by City Bridge Trust for our older carers project. The easing of restriclions in early 2022 enabled comrnunity face to face contads and 8 range of therapeutic workshops to be re-started. We undertook n8twork events to increase awareness of the older carers service Fyoviding information advice and support to 249 older carers and their families through a series of face-to-face, online, telephone and social media sessvJns which included 65 ongoing wèlfare Checks. We received 43 new referrals 8nd reported outcomes include improved confidence. health, physical and ernotional wellbeing, logether with financi81 benefits. We have delivered 18 one off chair-based exercis8 classes, chat groups, information, and advice sessions to 148 indrviduals and maintained 8 comprehensive infomialion zone on our website. We have collaborat&d with other local org8nisations to deliver informalion and support sessions including a regular carers infomialion hub at Bexlgy libraries and facilitated monthly online support groups for older carers and individuals. BEXLEY CROSSROADS CARE LIMITED D ENDED 31" DECE R 2022 TRUSTEES¥ REP R THE PERI ED Vle undertook 144 Carers, assessments and reviews during the period as part of a three-year conlr8cI with the One Bexley Adult Social Care consortium and an additional 69 carers, assessments and reviews on 8 Spot basis outside of the contractual arrangement. Trusted assessors undertook 82.5 hours of training throughout the reporting period. We ernployed a cm?munity*ased frailty practition8r, funded by the Better Care Fund to improve the pathway for older people and their c4r8rs who present symptoms of frailty. During the reporting period w• received 15 referrals specifically relating to frailty and undertook a combined lotal of 30 assessments and reviews. Frailty is an in(x8asingly common condition which often renders older people who are vulnerable to adverse outcomes, consequently the initial screening and follow ups have 8nabl8d us to work with older Feople and their families lowards positive outcomes. These intetventions by cornmunity care colleagues supported the avoidance of hospital admissions, enabling the oldar person to remain in the community ¥KI stay as independent as possible. We were the18ad p8rtner of the ifyDF Care Qualrfications partnership, workiThJ with Skills for Care, who invested £277,905 throughoui the period, improving staff skills via digrtal modules and learning programm8S Wlthin the social care sector, benefitting 742 candidates from 56 partner organisations. We invested £10,403 provKling extensive upskilling and developmert opportunities to our care staff, who undert¢)ok 375 hours of external training over 19 courses ￿[ch were relevant to their profession81 development. FINANCIAL REVIEW The Statement of Financial Activities shows an operational deficit of £69,823 in the nine-monlh reporting period to 31 st December 2022 {2021-22 surplus. £17,758). Total reserves 8t Ihe end of the period were £616,%3. GOING CONCERN Afler making appropriate enquiries, the Twstees hav8 a reasonable expectation that the company has adequate resources to continue in OFerational existence for the for8see8ble future. For this reason, we continue to adopt the going concern basis in preparing the financial statements. PRINCIPAL FUNDING SOURCES The principal sources of funding to facililate the Pfovision of care and deliver c8rers resplte Services within the community bn accordance with our objectives were re¢8Ned from grants and contracts awarded by The London Borough of Bexley, NHS South- East London CCG (Bexley) and The Royal Borough of Greènwich. We also received BEXLEY CROSSROADS CARE LIMITED TR TEES. REPORT FOR THE PERIOD ENDED 31 DECEMBER 2022 CONTINUED funding from the London Borough of Bexley to support the organisation and csrers in respect of Covid19 expendrture. Funding was awarded by City Bridge Trust to fund an 'Older Person's Community Development Officerf. Income from Ihe Borough of Bexley and the NHS Soulh-East London CCG {8exley) for a frailty practitioner post and tk provision of additional respite services through Ihe 'Better C8r8 Fund, was deferred previously and utilised durng this reporting period. Extemal fundng was also awar(Jed from a variety of smaller schemes. Individuals. who seff-furKSed Iheir care servic8S equated lo 38% of overall inexrfne. •T FUNDRAISING ACTIVITIES AND DONATIONS The abilty to pursue fundraising events was impacted in fec4nt years th to the pandemic and the annual charity ball, which is our largest fundraiser, was cancelled in 2020, 2021 and 8gain in 2022. We Cont￿Ued to receive funds from the 88xley Community Lottery, where SUPPOrters purchase lottery tickets in exchange for the oppOrtUn￿Y to win substantial prizes. We have received unrestricted one-off donations from several donors 8nd would like to express our th8nks to 811 of th8 individual donor5 in 8ddriK>n to Friends for Bexley, the Bexley Mayors Charity Appeal, NSM, Wates Group, St Pauls Column Lodge and Heathfield Court for their generosity. We would 81s0 like to thank Morrisons, Erith for their continued gfft in kind. We Bnticipate that fundraising opportunities will be limited to some extent in the forthcoming financial year, due to current economic factors. VOLUNTEERS The befrlending service providès companionship and encouragement to older people who live within our three operating boroughs. The servh? addresses the reduction in isolation and loneliness, and helps vulnerable individuals stay as mentally and physically fit as p055ible. Our aim steadfastly remains giving older people a greater sense of confiden￿, independence and well-being that gives them more choice and control in their lives. Our befriending service continues to be delivered within the indrviduals own home, by weekty telephone contact or in the community, with opportunities to attend and participate in activities as a th8rap8Utic model. The demand for this service is high with a Constant flow of referrals. however post pandemic th& recruiting of volunteers has bec￿me more challengiro. The charity has benefrtted from the support of 81 unpaid volunteer befri8nders throughoui the period, primarily to operate the befri8nding sorvice. This valuable service can only be operated because of the free time given by volunt88rs and their willingness to adapt and ensure that vulnerable and isolaled individuals wer8 supported and contacted regularly. Trustees would likè to expr8SS their gratitude and thanks lo all volunteers for their continued support to the charity, 8nd for the 6,480 direct hours of voluntary assistance, 78 hours of telephone calls and 462 combined hours at events. We are unable to translale Ihis directly into monetary values, but an approximate value of this equates to £E6,690. BEXLEY CROSSROADS CARE LIMITED TRUSTEES, REPORT FOR THE PERIOD ENDED 31- DECEMBER 2022 CONTINUED PLANS FOR THE FUTURE Our primary objective is to improve tr￿ lives of carers and those they c8r8 for. whilst ensuring those we supp)rt and staff are safe and well. We will continue to ensure that staff have the corred equipment, training, resources and assistance to provKle 8 reliable service in which the vulnerable people we c4re for feel confident and protected. We fimly believe attracting and retaining the best care slaff arKJ Prov￿1ng an excellent service that is perscllali5ed for dient5 individually is fundamental to tha organisation's purpose, ethos, and sUC￿$s. We recognise that supporting {￿r Workfor￿ is key to delivering these goa15 and remain focused priorrtising training. career development, rewards and job satisfaction for staff, recognising that individu81 circumstances are diverse and that therè are significant benefits in optimis#ig work and life balance. v￿ to pursue and develop strong relationships, working closety n partnership with other organisations to provide specialised and cost-thdive services. We have implemented a strategy to 31￿ Merch 2024, developing servi￿8 and extending our wovision to carers and people wrth support rtseds, i￿luding carers who ara sa￿-fUnderS and Ihose in receipt of personal budgets or direct payments to imwove their health, well-being and independence, Our objective is to raise greater awareness of carers, issues and incre8se public understsnding of issues that carers fa￿ on a daily basis. During the next financial year, the charity plans to maintain its robust infection controls to support staff and dients, adhering to current government guidance. In the longar term, the charity plans to increase staffing and volunteer capacity, diversrfy and extend its services offered to clients with an additional range of r8gulat8d and non-regulaled servic8s across 811 operatirKJ areas. There has been no significant expenditure on future income generatK)n d(rin9 thg period. FACTORS OUTSIDE THE CHARl￿s CONTROL Th8 risk register was r8viewed in February 2023 and is reviewgd by the Board regulady. Risks fall into six categories.. gov8mance, people, quality, service. GDPR and financ8, Wrth the likelihood, impact and consequent%s highlighted 8rvJ actions documented. The Covid19 vrus h8s affected the demand and 8vailability of staff to deliver Core services bul has rL)t had 8 significantly detrimental impact on our abilrty to sustain income streams. We ￿ntInued with our weekly later81 flow testing for all colleagues lo support our robust infection controls throughout Ihe reporting period and have a designated Covid 19 fund to financially support colleagues who tesi positive. The mechanism for reporting weekly tesling also changed from ADASS to Cap8city Tracker once a month. in accordance with the central governments initiative 'Livi Well with Covid, The wearing of PPE remains in place with appropriato risk assessments on a case by case basis with Cl￿ntS. BEXLEY CROSSROADS CARE LIMITED TRUSTEES, FOR THE PERIO NDED 31" DECEM8 nNUED All colleagues are given regular updat83 on guidancè and altend training on infection cA)ntroI risk as part of our workforce development. Inflation and cost of living pressures are increasing and therefore salaries and budgets are under constant review. We have sufficient reserves to meel obligations for the for8S68able future ar￿ aim to ensure remunerati¢)n 18vels for front lin8 care supwrt staff are preserved. The ch8rty operates within 8 ChaI￿nging $8Ctor in which sudden chang8S to care packages or social care contracts could impact finances radicalty. The charity has little direct influence over th6 lev61s of funding available from trusts and local authorities or the uiterkq and strategies adopted by funders for detemining the allocation of resour￿$ and monrtoring requirements. Social f8Ctors inctuding media infjuence, social media 8nd the perception of charities, atlitudes towards charit8ble giving arK1 changes in government18gislation are also outside the charitls control. Other factors that could have a bearing on the charitls ability to athieve its objecttv8s include developments in technology and increases in the number of providers within the soci81 rAre sector. STATEMENT OF TRUSTEES, RESPONSIBILITIES The Trustees (who are also directors of Bexley Crossroads ca￿ Limited for the purposes of company law) are responsible for prepariro th8 Trustee's report arKI the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfpd Ihat they give a true and fair view of the slate of affairs of the charitable ¢>)mp￿Y and of the incoming resources and application of resources, including the income and expenditure of the charitsble company for that period. In preparing Ihese financial statements, the Trustees are required to.. a) select surtable accounting policies and then apply thom consistently", bl observe Ihe rnet￿$ and principles in the Chartties SORP. c) make 1￿MentS and accounting estimates that are reasonable and prudenl,. d) st8le whelher applicable UK Accounting Standards have been followed, subjed to any material departures disclos&J and explained in the financial statements,. e) prepare the financial statements on the going concein basis unless it is inappropriate to presume that th& charitable company will continue in operation. The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's transactions and disclose with reasonable accurecy at any time the financi81 p08ition of the charttsble company and enable them to ensure thal the financial statements comply with thÈ Companies Act 2006. 10 BEXLEY CROSSROADS CARE LIMITED TRU TEES. REP RT FOR THE PERtOD ENDED 31- DECEMBER 2022 CONTINUED They are also responsible for safeguarding a559ts of the tharitable company arKI hence for takiro reasonable steps for the prevention and deteclion of fr8ud arKI other irregularities. DISCLOSURE OF INFORMATION TO THE INDEPENDENT EXAMINERS The Trustees at the time when this Trustee's report is approved h£ve confinned that.. so far as that Trustees are 8ware, there is no relevanl irrformation ￿ whith the charitsblè companls independent examiners are unaware, and • that Trust8es have t8k6n all th8 Steps that ought to have been tsken as a Trustee in order to b8 aware of any relevant informalion and to establish that the charrtable companls independent 8xaminers are aware of that infomaticffl. Approved by the board on... .i.b.l..s..l2023 ..8nd s￿ned on its behalf by. Michael Hampton Trustee Direclor Okanya Kokas Trustee Direclor 11 Independent Examlnerfs Report to the Trustees of Bexley Crossroads Care Limited ('the Company,) I report to the charity Truste8s on my examination of the accounts of the Company for tho period ended 31 December 2022. Responsibilitios and Basis of Report As the Trustees of the Company (arKI its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companres Act 20CE {'th8 20C6 Act,). Having satisfied myself that the accounts of the Company are not required to be audited under P8rt 16 of the 2006 Act and are eligible for irmlependent exam ination, I report in respect of my 8xamination of the Companys accounts carried OLrt under section 145 of the Charities Act 2011 ('the 2011 Acr). In carrying out my examination I havè followed the Directions given by the Charity Commission under section 145(5Xb) of the 2011 Act. Indepondont Examinerfs Slatemenl Since the Company's ￿55 incorne exceeded £250,000 your examiner musl be a member of a body listed in section 145 of the 2011 Act. I confinn that l am qualrfied to undertake the 8xamination because l am a member of the Institute of Chartered Accountants in England and Wale5, which is one of the listed bodies. I have ojrnpleted my examination. I cA)nfimi that no matters have come to my attention in connection with the 8xamin8tion giving me cause to beli8ve'. 1. accounting records w6re nol kept in resped of the Company as required by section 386 of the 20C6 Act. or 2. the accounts do not accord with those records. or 3. the accounts do nol comply with the accounting requirements of section 396 of the 2008 Act other than any requirement that the aGcounts give a 'lrue and fairf view which is not a matter considered as part of an independent examination. or 4. the accounts have not been prepared in accordance wrth the Methods and principles of th8 Statement of Recommended Practice for accounting and reporting by charities [applicable to charities pr8paring their accounts in accord8nce with the Financial Reporting Standard applicabl8 in the UK and Republic of Ireland (FRS 102)]. I have no concems and have come auoss no other matters in connédion with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 12 This report is made solely to the CoMpan￿S Trustees. as a body, in accordance with P8rt 4 of the Charitles (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Companls Trustees tr￿se matters l am requred to state to them in an Independent Examinerfs Report and for no othar purpose. To the fullest 8Xtent pemitted by law, I do not accept or assume responsibility to anyone other than the Company and the Company's Trustees as a body. for rny work or for this report. Signed: Dated.. 5 June 2023 Allan HKkie Bsc FCA UHY Hackor Young Chartered A¢￿UntantS Thames House Roman Square Stttingboume Kent ME10 4BJ 13 BEXLEY CROSSROADS CARE LIMITED Statement of Flnanclal Activitles Inco ratln Income and Ex for the Perlod to 31st December 2022 ndlture Account 14olg UnFestri¢t•d RtStrict•d 2022 Income Totsl Th18 Total Prior Fu ds PeTiod Ended Ytar Ended 31-Decry22 31-Mar-22 In¢omo from.. Dc(tatlon8 arKI Le acies Vdunlary income . donations 9,804 11,Y20 CharfIa￿e Actfvttl68 Provislon of care seNlces- grants & contracl IrKome Provlslon of care seDAces - Fr*C￿Me dlrect from cllents ProVi￿On of ¢are $eryi¢es- brokerage & non contract in¢ome Income from ¢harltable activitle5- domentia café's Income from eharltabla act1￿1185- bgffiendlng 91.921 168.165 81,202 82.610 174,531 168.165 81,202 305,828 111.427 376 other Tradin Act￿llieS Adfville¥ for gtnoraling funds- fund raising 5,240 Investm6nls Investn*nt Incomfr 5.772 5.772 3.571 omln Olmr in¢ome urces 8.167 8,167 5,587 Total Incomlng R•sourc•8 365,427 82,610 448,037 Ex R85sln Funds Fundraising expenditure 144 144 148 bre ChaTriable adiviiies 436,7C6 81,010 517.716 645.939 Totsl Re8our¢es Expended 436,850 81,010 517,860 646,1)87 Nèt Incomlng Resources I IR•$our¢es Expended) Transf•rs between funds Total funds brought lorward Total funds urrlèd forward (71,4231 1.600 (69,823) 17,768 652,738 581.315 34.048 35,648 688.788 616,963 869,028 686,786 The notes on pages 16 to 26 forni part of these flnanclal slaloments. 14 BEXLEY CROSSROADS CARE LIMITED Balance Sheet as at 31 st December 2022 2022 2021-22 Total This Total Prior Period Ended Year Ended 31-Dec-22 31-Mar-22 Notes Fixed assets Tangible fixed assets 13,525 17,609 Current assets Debtors Investments Cash at bank and in hand 61,181 504,977 257,415 823,573 77,474 502,373 365,923 945,770 Creditors Creditors.. amounls falling due within one year 10 (220,135) (276,593) Net current assets 603,438 669,177 Net assets 616,963 686,786 Charity Funds Restricted funds Designated funds Unrestricted funds Total funds 35,648 172,856 408,459 616,963 34,048 175,000 477,738 686,786 12 The charity was entitled to exemption from audit under section 477 of the Companies Act 2006, and the members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2006. The Irustees acknowledge their responsibilities for complying with the requiremenls of the Act with respect to accounting records and preparation of financial statements. The financial statements have been prepared in accordance with the provisions applicable to entities subject to the Small companies regime. The fin8ncial statements Were approved by the truste8s on and signed on its behalf by.. Ib.Ir.l.i.0.12 Michael Hampton Trustee Director Okanya Kokas Trustee Director The notes on pages 16 to 26 forni part ot tnese tinanciai statements. 15 BEXLEY CROSSROADS CARE LIMITED Cash Flow ntas at31st De 2022 2021-22 Totsl Funds Total Funds This Peflod Ended Year Ended 31-DO￿22 31-Mar-22 Nole Cash g•n•rated from operating a¢tlvMI¢s: Net cash provided by opèrating activities Cash flovrd from investlng actlvitles: Dividends, interesl and rènts from investment$ Purchase of property, planl and equipment Purchase of investments N•t cash (used in) I provldod by Investing a¢tivltles 111.678 97,964 Table A 5,772 3,571 (6.635) 156,583 159,647 3,169 Change In ¢ash and ush equlvahnts In the reporting p•riod Cash and cash èquivalents at the beginning of the reporting period Cash and Cash •quivalènts at th• end of th• reportlng p•riod (108,507) {61,682) 365,922 427.605 Table B Tablo 8 Table A: ReconcSllallon of net movement In funds to net rAsh flow from operatlng operating activit1¢$ Current Year Prior Year Net movement in funds for the reporting period (as per the statement of financial activities) Adustmonts for: Deprecialion and charges for impaired fL¥ed assets Dividends. inleresl and renls Irom inveslments {In¢reose)Idecrease in debtors Increasel{dgcrease) in C￿ditorS N•t cash provided by opèratin9 actlvities (69,823) 17,758 4.083 {5.772) 16,293 56,457 111,676 4,683 (3,571) (6,519) 85,613 97,964 Table 8: Analysls of ¢ash at bank and In hand Currnnt Year Prfjor Y•ar C8sh al bank and in hand Notice deposits less than 3 months Total ¢a$h and cash equivalents 172,415 85,000 257.415 280,923 85,000 365,923 Tablo C: Analysls of Changes in Net Debt At start of Year Cash Flow5 At End of Year Cash 365,923 161,682 365,923 16 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31$T DECEMBER 2022 1 General Inf0M￿tIOn Bexley Crossroads Care Limited, th8 'Charit￿. is a company limited by guarantee without share c£pit81, registered in England and Vvales. Its register8d office is Pisr Road Centr8, 42 Pier Road, Erith. Kent, DA8 1TA. 2 Accountin Pollcles The ￿inCIpal accounting policios are summarised below. 2.188sis of Pre rstion of Financial Stat8m8nts The financial statements have been prepared in accordan￿ with the Charities SORP (FRS102) - Accounting and Reporting by Chartiies.. Statement of Recommended Practice applicable to charities preparing their accounts in accordar￿ with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102 March 2018), the Financial Reporting Standard applicable in the UK and Rapublic of Ire18nd (FRS102) and the Companies Act 20C6. Bexley Crossroads Care Limited meets the definition of a public benefit entity ￿der FRS 102. Assets and liabilitias are initially recognised at historical cost or tr8nsactDn value unless otherwise stated in the relevant accounting policy. oncern Accountin Polic The trustees assess whethw the use of going concern is appropriate i.e. whether there arè any material uncertainties related to events or Lx)nditions that may cast signfficant doubt on Ihe abilrly of the tharitable company ID tontinue as a going wncern. The trustees make this assessment in respact of a period of at least one year from the date of aLrthorisation for issue of the financial statements. The impact on operations of Covid19 has been minimel and whilst acknowledging the uncertaintEs that remain, the trustees are CL)nfident that the impacl in the coming year will remain tow. Care is an important area of the charity sector and has become even more crucial during the pandemic, and as a result the first quarter of 2023 does not show a signrficanl reduction in income. There have been, and will u)nlinue to be, some additional Covid19 related ￿$t$, for example payments to st8ff for isolating and other pandemic related operational costs whith will continue to be met in the foreseeable future from a designated fvnd. Prudent for8casts have teen prepared for the coming year, taking ihe above into account, and using ihe assumption th8t the charity will be able to continue to provide services, even in the event of significant chan9aS to current pandemic guidance which result in restrictions or lockdowns being reintroduced. 17 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE ST PERIOD ENOED 31 DECE BER 2022 NTIN ED The ajrrent investmenls shown on the balance sheet relate to annual bonds and savings accounts and there has been no impairment of these assets. Taking the above inlo account Ihe trustees have concluded there are no material uncertainties at)out the charrty's abilrty to conlinue as a going concern and that rt remains appropriate to continue to adopi the goirKJ concem basis of atsounting in preparing the financial statements. 2.3 Com Status The company is a company limited by guarantee. The directors of the company are the Trustees named on the Legal and Administrative Infomation page. In the event of the Company being wound up, the liability in r8SPgCt of th8 guarantee,is limited to £5 per member of the company. 2.4 Fund Accountin Gen8r81 funds are unrastricted funds which are available for use at the discrelion of the Trustees in furtherance of the general obJ"ectives of the charity and whith h8V8 not been designated for olher purposes. Designated fvnds Cwiprise unrestricted funds that have been Sat asido by the Trustees for particular purposes. The aim and use of each designated lund is set out in the notes to the financi81 statements. Restricted funds arefunds which are to be used in accordan(* with specific restrsctions imposed by donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restrided fund is set out in the notes to the financial Statements. 2.5 Income All income is r8cognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of incnme receivable can be rneasUr￿ reliably. Donated services are recognis8d when the ch8rity fec8lV8S the service. The charity benefits from the help of volunteers who are befrienders. In accordan￿ with the Charities SORP IFRS 102), general volunleer Ime is not recognised and further infom8tion is contained within the Trustee's report in respect of th8Fr contribution. 2.6 Ex ndrture Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that 8 transfer of economic b8nefils will be requTrd in settlement and the amount of the obligation can be measured reliably. 18 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE ST PERIOD ENDED 31 DECEMBER 2022 CONTINUED The Company is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definrtion of a cherit8bl8 company for UK corporation tax purposes. Accordingly, the Company is potentially exempt from taxation in respect of income or caprtal gains received wrthin categories covèred by Chapter 3 Part 11 of the Corporalion Tax Act 2010 or Section 2&8 of thg Taxation of Chargeable Gains Act 1992, to the extent that such incomo or gains are applied exclustvely to charitable purposes. 2.8 Tan ibl8 Ftxed A55ets and De eciat¥)n All assets costing more than £1,000 are capit81ised. A review for imp8innent of a flxed asset is carTied oul rf events or (*anges in circumstances indicate that the carrying value of any fixed Ssset may not be recoverable. Shortfall$ between the cArying value of fNed assets and their recoverable amounts are recognised as impaim)ents. Impairment losses are recognised in the Statement of Firrancial h£tivities irworating income 8nd expenditure account. Tangible fued assets are carried at cost, net of depreciation and any provision for impaiment. Depreciation is provided at rates caSculated to write off the a)st of fLxed assets, less their estimated residual value, over their expected useful lives on the following basas.. Computer equipment- 20% straight line Furnilure and fixtures - 20% straight line Office equipment - 200h straight line 2.9 Investments Investments include Ixsnds or term d8POSrts held for Iwelve months from the date of investment. This includes notice dep)sit accounts requiring notice of more than 90 days from the date that funds were deposited into the account. All investments are approved by the Finance and General Purposes Commitlee. Interest on funds is includ8d when eamed and th8 amount Can be mèasured reliably by the company. Investment income, gains and losses are allocated to th8 appropiiate fund. 19 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE ST PERIOD ENDED 31 DECEMBER 2022 CONTINUED 2.10 PensSons The company enrols eligible employees into a defined Contribution pension scheme and the pension charge represents the amounts payable by the company to the fund in respect of the p8riod funded by contributions from employee army employw. New and existing employees who were or who became eligible to join but were not in the pension sGh8mè at 1 April 2020 were automalic81ty enrolled inlo the scheme un18SS they exercised their right to opt oirt of scheme membership. Employees joining pension scheme OFerated by B&CE {sch8me name: The Péople's Pension). contr8Ct directly wilh the pension company. The charity made a contribution of 3% of qualifying salary to this pension scheme throughout the financial period, and acts as agent in collecting and paying over employee pension contributions. The contribLrtions made for ttrE accounting period are tre8ted as an expense. 2.11 0 ratin Leases Rentals under operating leases are charged to the Statement of Financial Activities {incorpor8ting income arKI expenditure account) on 8 Straight-line basis overlhe lease term. 2.12 Financial Instrumen The charity only has financi81 assets and financial liabilities of a kind that qualtfy as basic financial instruments. Basic financi81 instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which a￿ subsequently measured at th8 carying value plus accrued interest less repayments. The financing charge to expendrture is at 8 constant rate c81culaled using Ihe effective interest method. 20 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31st DECEMBER 2022 INU 3 Sources of Income Duri the Yea Income T 20 This r Year nded 4d8r- End 31-Dec- Individuals London Borough of Bexley Non contract incorne Grant inojme Contract income Non contract income Contract income Non contract income Contract income Non contract income Grant income Grant income Grant income Grant income Sundry income 168,165 220,380 98.635 131,610 30.242 68,8WJ 50,379 67,221 44,069 36,324 14,454 9,882 1,611 NHS South East LorKlon CCG (Bexley) 25029 1.679 7.294 Royal Borough of Greenwich London Borough of Lewisham Central Govemment Carers Trust Merchanl Taylor City Bridge Trust Othgr 8,000 4,099 42.706 22,599 663,845 35,978 22.639 448,037 Tha Charity h8s fK) urrfuifilled conditions or contingencies. Income comprises unreslricted of £365.42712021-22'. £562,380) and restricted of £82,610 12021-22.. £101,465). 21 BEXLEY CROSSROADS CARE LIMITED OTES TO THE FINANCIAL STATEMENT FOR THE OD ENDED 31st DECEMBER 2022 CONTINUED is of Resources nded 2021-22 Ende 31-Dec-2 nde 4Iar-22 Direct Charit8ble os Care support workers. wages, national insurance and pension costs Staff salsri&S, n8tion81 insurance and pènsion ¢ost8 Carè support workers 8nd staff tr8V81 and other expen$6s Dired service expensas Workers, equipment Governants costs Accountancy and bookkeeping 196,856 253,726 5,042 293,177 262,856 7,119 61 215 4,1C 3,110 570,638 151 1,920 2,029 459 724 Core Service Su sts Carers Trusl membarship fees Training costs and training consult8ncy fees DBS enhanced checks Insurance CHAS accreditation CQC fee Data protection 4,247 5,990 853 6,988 4,887 1,482 9,684 1.446 35 19,$59 2,300 23,991 rces Ex Rent of offices Printing, postage and stationery Telephone Photocopier and franking machine cosls. inclL¥Jing annual maintenai Depreciation and loss on disposal of asset B8nk charges 8nd finance costs Advertising and fund raising activities C8fé rent and activities Befriending and older carers activities Legal and professional Computer and software Bad dèbt and provision for bad debts Other nded 7,688 2,808 2.961 966 4,083 381 1,214 10,250 2,355 3,529 1,617 4.683 601 1,093 150 1,405 1,939 264 15,485 (95) 882 38,576 18,797 (817) 7.099 51,458 TOTAL EXPENDITURE 517,860 The expenditure comprises unrestricted of £436,85012021-22.. £552,664) and restricted of £81,010 (2021-22.. £93,423). 22 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEfvIENTS FOR THE EN ED31 TDE 022 TINUED urce rces This is ststed after charging: 2022 This Period Ended 31-Dec-22 Prior Year Ended 31-Mar-22 Dépreciation of tangible T￿ed assgts: 4)vmed by the charity Auditorts remunwation Independent examiners remuneration Operating lease rentals During the period, no Trustee received any remuneration {2021-22'. £NIL). During the period, no Trustee receved any benefits in kind {2021-22.' £NIL). During the period, no Twstee recèived any reimbursement of expenses (2021-22.. £NIL). 6 Staff Costs 4,083 4,683 4.140 1,920 1.617 The slaff costs were 2021-22 Prior Year Ended 31-Mar-22 Thls Period 31-Dec-22 Wages and salaries Soctal security costs Employers ￿ntributiOn to defined contn'bution pension sthemes 420,947 22.393 7,242 450,581 518,780 27,901 9.352 556.033 The average numbèr of staff employed during the period was as folk)ws: 2022 53 2021-22 59 The total aggregale amounl of combined remuneration received by senior management comprising sal8ries, employers nation81 insurance and pension contributions duing the perlod totalled £72,923 (2021-22: £97,939). 7Tan Ible Flxed Assets Com ui Offic8 Fumiture ment ELouent and Ftxtures ui Tot8 Cost At I st April 2022 Additions At 31st December 2022 reclatlon At 1 st April 2022 Charge forlhe year At 31st De￿rnber 2022 29,857 1.643 505 32.005 29,857 505 32.005 13,596 3.761 17,357 522 248 770 278 75 353 14,396 4,084 18.480 Net Book Values At 31 st March 2022 At 31 st December 2022 16.261 12,500 1,121 873 227 152 17.609 13,525 23 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31st DECEMBER 2022 IN 2022 2021-22 This Period Prior Year Ended 31-Dec-22 31-Mar-22 Trade debtors Prepayments and acXn￿d income 73,582 3892 77.474 14815 61.181 9 Invèstment8 2022 2021-22 This Period Prior Year Ended deL1 31-0etr22 31-Mar-22 Unlisted investments (Iqiid) 504,977 502,373 10 Crndltorn 2021- Thls Period Prior Ye ded nde 31-Dec-22 31-Mar-22 Amounts falling due within one year Trade creditors Taxation and soclal security Payroll and associated staff costs Accruals and deferred In￿rne 3,239 17,318 30,188 169,394 220.135 8,667 16,808 23,193 227,925 276,593 Deferred incorne movement" 2022 2021-22 Thls Period Prior Year ded Ended 31-Dec-22 31-Mar-22 Balance as at 1 April 22 Amounl released to income from charitable activities Amounl deferred in peiiod Balance as at 31 December 22 222,795 94,113 {90,588) 124,099) 27,S80 152,781 159,787 222,795 Deferred income comprises grant incom8 received in advance £116.979, under d81ivery of contract provisions £30,846 and overpayments of £11,S£2. 2022 2021-22 This Period Prior Year Ended Ended 31-Deca22 31-Mar-22 11 Flnanclal Instrumonts Financial assets measured al fair value through income and exper￿lture 762,392 868.296 Financial assets measured 8t fair value through income and expendilure comprise the value of ¢ash held and investment bond or temi deposits classffied 88 current investment assets. 24 BEXLEY CROSSROADS CARE LIMITED TES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31st DECEMBER 2022 co TIN 12 Statsment of Funds Current Perfod Ststemenl of Funds to 31 December 2022 rans Befvleen Funds Opening Funds Closlng Funds Fund Income Ex gndlture Restricted fund Designated fund Unrestricted fund 34.048 175,000 477,738 688,786 Prlor Ye8r Statement of Funds to 31 March 2022 82,610 (81,010) 35,648 172,856 408,459 616,963 (2,144) 2,144 365,427 448.037 436,850 517,860 rans ers Be￿en Funds Opening Funds Closing Funds Fund Income enditure Restrtcted fund Designated fund Unrestricted fund 26,006 175,000 468,022 869,028 101,465 (93,423) 175,000 477,738 686,786 562,380 663,845 {552,884) {646,087) Reslricted funds are used for the purpose slipulated within rpstriclions imposed by the donor, bthich includ6 paying staff salarles. training Costs, adminlstration and other related costs to support the swfic projects. The Charitable Company managed Ihe followng restricted grants and contracts during the year.. Mayors l￿d. £175 will bè spend over the next year on the provision of young people. Co&OP Foundation fund: The fund of £1,600 will be spend on events for vulnerable peoye. City Bridge Trust fund.. £19,730 will be spend over the nexxl year on the provision of an older persons community programme, London Borough of Bexley Better Care fund. £88,588 has been deferred and will be spent over the next 2 years on the seTvi¢e$ of a frailty practitioner and on respite seTvices. Yorkshire Building Society: £720 will be spent over the next year services for older carers. Edward Gostling Foundation fund.. £2,482 will be spént over the next year provKling post be￿avement support to unpaid carers. Donations- £816 remaining from a donation by Friends for Bexley for a Befriending lunch, London Borough of Bexley Workforce Recruitment and Retenrion fund and Vacane fund: The remaining £2,123 will be spent during the next year. Carers Trust fund.. £8,000 will be spend during the forthcoming year supportin9 older carers wth health activity intèrventions, therapies and group sfrssions. Desi nated funds are unr8Stncted funds ring-fenced for a specific purpose, wth no restrictions imposed. Designated fund 11) £123,787 for employment liabilities which might aiise. Designated fund12) £49.069 to meèt future costs relating to the Covid19 pandemic. Unrestricted funds are spent at the discretion of the trustees for furtherance Df the charrty's objectives. 25 BEXLEY CROSSROADS CARE LIMITED TE TO THE FINANCIAL STATEPJIE st R THE 13 Anal is of Net Assets Between Funds Curre ecember 2022 2022 2022 2022 Restricled Desi n8led Unreslricte Fund Fu 2022 Fu Tangible fixed asset8 13,525 13.525 Current assets 35,648 172,856 615,CE8 823,573 Creditors due within one y (220,135) {220,135> Net current assets 35,648 172,856 394,933 603,438 Net assets 35,648 172,856 408,458 rior Ye8r to rch 2022 2021-22 2021-22 20 1-22 ed ￿l￿ated un￿StriCted Fund Fund 2021-22 Total Funds Fund Tangible fixed assets 17,609 17,609 Current assets 34,048 175,000 736,722 945,770 Creditors due within on8 year {276.593) 1276,593) Net cu￿ent 8ssets 34.048 175,000 460,129 669,177 Net ass8ts 34,048 175,000 477.738 686,786 14 Penslon Commitments Pension contributions tot811ing £2,085 {2021-22.' £1,934) were payable to the scheme at the ba18nce sheet dale and are included in creditors. 26 BEXLEY CROSSROADS CARE LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE PERI DED 31st D MBER 2022 NTIN ED Leases At 31 December 2022 the total of the charity's future minimum lease payments under non