Company registration number. 03526088 Charity registratlon number: 1075288 Grimsby, Cleethorpes & District Citizens Advice Bureau (A company limited by guarantee) Annual Report and Finanual Statements for the Year Ended 31 March 2025 Forrester Boyd Charter8d Accountanl Waynflete House 139 Easlgate Louth Lincolnshire LN11 gQQ
Grimsby, Cleethorpes & District Citizens Advice Bureau Contents Referen and Adrninistrative Details 1to2 Trustees, Report 3108 Staternenl of Twstees. Responsibilib'e8 Independent Examinerfs Report 10 Statement of Financial Adivities 11 Balarte Sheet 12 Notes to the Financial statents 13to25
Grimsbyg Cleethorpes & District citlzens Advlce Bureau Reference and Administrative Dotails Trustees P WiNiarns, Chair D Billard, resigned 14108124 M Alliroham G W Baket. reslgré 14108124 A Maggs J Bramley, reslgned 14108124 G Rogers B Barber S W Bygott R P Vickers, appointed 0711Q124 R A Albery, appted 04102125 Councillors M Boyd. reappoinled 0510512024 L Bonner, appointed 0510512024 K Shutt, appointed 0510512024 N Aisthotpa, appointed 0510512024 Senlor Management I Loadershlp T¢arn A Gaskins. Chief Execulive, resigned 3010412025 D Rossiter, Deputy Chlef Executive, appointed as Chief Execuiive 1610612025 J Lambttsn. Project l Finan manager G HaIrId, Volunteer serVe Supervisor Blaslland, Debt Supervisor J Brarnley. Paid Staff Rep N Conachan. Immlgrallon SUpe90r ChaFIty R•g58traiioTh Number 1075288 Company Reglstration Number 03526088 The charity is incorporated In England & Walès. Page 1
Grimsbyi Cloothorpes & Dlslrict citlzens Advice Bureau Ref•r•nce and Administrative Details Reglstered Offl¢e Mellx)urne House 16 Town Hall Street Grimsby Llncolnshire DN311HZ Forrester Boyd Chartered Accountant Wawflete House 139 Ea51gat8 Loulh Llncdn8hire LN119QQ HSBC Bank plc Grimsby 55 Vidoria Slreet Grimsby North East Lincolnshire DN31 1UX Independ•nt Examlner Bankers Page 2
Grimsby, Cleethorp6s & District Citizen5 Advice Bureau Trusteos. Report The trustees, who are direciow5 for the purposes of company law. preseni the annual report together 1th the financlal st8tements and audltors, rgport of the charitsble company for Ihe year ended 31 March 2025. SlnKtur•, gov•manco and management Naturn ofgovernlng do¢um•nt The Charity Is govemed by its Memorandum and Aiii¢lÈs of Asso(iation, which wera adopted on 12 March 1998 and18St amended on 18 April 2019. Recnilfrnent and appointment of trust••s The Board of Trustees is responslble for ihe Dverall govemance of the charily. Trustees are eith8r 8leded or Co-opted onto the Bcard and Ihe total number may not exceed 16. Elect8d Trustees may remain in offlce ft>r 2 years and then must seek reelection. Cowopted members are appointed by the Board and serv8 for terms detsmined by the Board at the time of their CoptIon. Effective partnership and co-operation between the Board of Trustees and Ihe staff conlributes ta the success of the working of the organisatAon. The Board of Trustees is requirBd to meel al least 4 times per year to discuss strategic and operats'onal perfomiance and ag business plans and budgets. Induction and trainlng of trnste•s New Trustees receiva an Inducb'on pack containin9 everything lfvey need to know about the Charlty and its wY)rk for eltective ar6d informed decision-making_ Rlsk rnaTragement The Trustees have Introduced a forrnal risk management process to assess business risks and impjemgnl risk management str8t8gi8s. This has involved idonlifying the types of risk Ihe Bureau faces, pioritising them In terms of potential impact and Ilkellhood of occurrence, and identifying the rnnS of rnitigating the risks. As part of the process the Board of Trustees have reviewed the adequacy of Ihe Bureau'5 intemal conirols. Objectives and acllvllles Objects and aims The org8ni88tion exists for the promotion of any charitable purpose for the benefll of tt)e mMUnIty In North East Lincolnshire by the advancement of education. the protelOn of health and relief of poverty, sickness and distre8S through the delivery of advlce services. The aims of the Bureau are: - To help people find a way forward, - To improve the FK)lici88 and practices ihal affect P80ple'8 lives. Tho service provides free, Independent, confidential and impartial advi lo everyone on their rights and their r8sponsibilities. 11 v8lues diversity. promotes equality and ehaiienges discrimination. - To provide the ¢iL'zeThs of Narlh East Lincolnshir• with 8 high qualty. holislic advice and infomiation service which Is aecessible to them arkl appropriate to their needs. Our charlty was founded in 1939 and sinca then we have given advicé. informaiion and support to blN) n8eds IL We help peoplè online. over the phone and fac to face from our office through our nets¥ork of local outreaches. Every ar thousands of people tum to us. This givas us a unique insight inlo thèir needs and concerns. We use this knowledge to ¢ampalgn on big issues both locally and nalionally. So one way or another. we are knelping 8v8ryone - not just thoso w8 SUPPOrt diredly. Page 3
Grimsby, Cleethorpes & Dlstrlct Citizens Advlce Buroau Trustees, Report ObJ'éctlv•s, strategles and aGtivities The Charity is govemed by its Memorandum and Articles of Associalion, which were adopted on 12 March 1998 and last amended on 18 April 2019. The Board of Trust888 is rosponsible for the overall governan of the charty. Trustees are eilher el8cted or -opted onto the Board and the totsl number may not exceed 16. El&ed Trustees may remain in Offi for 2 years and then must seek re-election. Co-opted members are appDinted by the Board and sérvè for tems determined by the Board at Ihe tine of their co-option. Effective partnership and COperatiOn belween the Board of Trusle88 8rKI the siaff contribules to the success of the workin9 of the organisation- The Board of Trustees Is required to me8t at least 4 times per year to discuss strategic 8fKI operational performance 8nd agree buslness plans and budgets. New Trustees receive an induction pack ¢ontsinlng eVeryIng they nepd to know atx)ut Ihe CharFty and its work for offedve and informed decision-making. The Board dek9gate8 the exercise of certain powers In Connecti with the managernent and admlnlstration of the Charily as s81 out below. Requiring regLJl8r reporting back io the planned meetings of the Board so that all decisions can ulttmately be fdttfied and controlled by the fijll Board. The present Trustees and any Tru81ees that have served in the last year are li8ted on page 1 together wlth 11 names of Ihe senior execulive slaff. nan Sublommittee The temis of reference for Ihls group are a8 folk)ws: Te Support the Honorary Treasurer in a8suring thal: . A financial audlt, independent exarniners and auditor5 are properly 8p1).nted A yearly budget is prepared and monthly monltoring reports are given to the Board coverlng Income and expenditure. . Monitor the written procedures for 811 financial 8ySterns and Ihese are controlled and regularly monitored. . Financial and risk information 18 used by the organisation to review the provi8ion of services. . IdentSfy current and polential risks to assist the trustee board to miligate them . To consider prop0881s for income and expenditure and make recommendations to the Trustee Board regarding éecisions relating lo the organisation's Strategic or operats'onal functions ihat have a fin8nci81 st that fall outside of the devolved powers of Officers of the Trustee Boaré as determined by Ihe OITice Manual. Personnel Su&Gommittee The terrns of reference for this group are as follows: . To evaluate, monFtor. over8ee and C£tyntrol Citizens Advlce North East Llncolnshlre (CANEL) personnel and human resourc88 monitoring and W6pare report8 when required for the Trustee Board. To consider proposals and make 0mmenda.0ns to the Trusiee Board regarding decisions relating to CANEL strategic or operational functions againsl Ihe above actlvltles that have pers¢)nnel ¢x human r8source and EDI implications All acts and proceedings of Ihe Sub¢ornmitt•8 shall reported back to the Trustee Board as x)on as is re8sonably practicable. It undertakes the work delégalad by the Board. The Board Is to enstsrb thal there are adequate resources available to C8rry out that work. The Chlef Executibp The Chlef Executive is responsible for the d8y-lo-d8y managemont of the Chariijls affairs and for implementing policies agreed by tho Board of Trustaès. Page 4
Grim5by. Cleethorp•s & District Cltlzens Advice Bureau Trustees. Report PubliG benoflÉ In prepBr8tion of this report the trust8es thave had regard lo Ihe 9UIdan issued by the Charity Commission on pubfic benefil and confims thal the Charitys work meets the requiramènts for publi¢ neffi. The Truste are r8sponsible for iheir 8nnual report and for th8 preparation of financial stalements ftjr each ancial year that glve a tryJ8 arKI fair view of the incoming re$LrCeS during Ihe year and of th8 state of affairs as at the end of each of Ihe finan(x81 year. In preparing these fina11 statements the Trusteés a requlred to: Ensure thal suilable accounting practices are established and applied consistently Make Judgements and estimates whith are reasonable and prudent Stale vth8ther the applicable accounting stsndards and statement of recornmended accountlng practice have been followed subject to any material departures disdosed and 8xplained in the finan¢ial statements and Prepara the finan¢ial statemenls on a golng concern basis unless It is inappropriale to assume the tharity will conlinue in operalion The Trustees have overall responsibility for ensuring that Ihe Charity has 8ppropriate $emS and controls, financial and othenvise. The Trusiees are also responsible for keeping proper accounting records which dL8dose with reasonable accuracy at any time the financial posiiion of the charity and enable them to ensure Ihat financial statemenl comply wilh the Companies Act 1985. The Trustees are also responsible for safeguarding the assets of the Chailty and for their proper applicatlon as required by charlly law and hence taking reasonable steps for Ihe prevention and deteclion of fraud end other Kregularitle8 and to provide reasonable assuran that: . The Charlty Is operating elentlY 8nd effectively . All assets are safeguarded againsl unauthohsed use or disposition and are properfy applied Proper records are maintained and financlal infom7ati used wiihln charity. or for publicatlon, Is reliable • Th8 charity complies with rejevant laws and regulatitsris Inlernal controls over all fonns of commitrnent and exp8ndilure contlnue to be refined to improve elTiagncy. Processes are in place to ensure that pgrfarmance is monitored and that appropriate management infomiation 15 prepared and revlewed regularly by both rnanagement and the Board of Truslees. A prograrnme of intemal audits Is in placa derivad from a Comprehensive risk assessment. The systems of intemal wntrol are designed to W0de r8a8anable but noi absolute assurance agalnst material misstatement or loss. They include: . A busiTr8ss plan that includes an annu81 budget approved by Ihe Board of Trustees Regular revlew by the Board of Trustees of financial results. variances from budget, nonTrfinancial parformance indicators and benchmarking reviews. . Delegation of tho day lo day rnanagernèrt authDrily and segregation of dut188 Identification of and management Df risk8 Th6 Trustees have Introduced a formal risk management proc888 to assess business rigks and implement risk management str81egies. This has involved identifyfj'ng the types Of risk th8 organisation faces, prioritising them in temis of potenlial 1rnpa and likelihood of occurrenco, and Identifn9 the means of mitig81ing the risks. As part of the PffJeess ihe Board of Trustees has revlewed the adequacy of thè organisation's internal conlrols. Th8 trustees Confirm that Ihéy have tomplled with the requirernents of section 17 of the Charities Act 2011 to have due regard to the public benefit guidanco published by the Charity Commission for England and Walep•. P898 5
Grimsby? Cleethorpes & District Citizens Advice Bureau Trusta•s' Report Summary of the main achiovoments of the charlty and the dlff•rence the charity's work made lo Ihe ¢irGumslanGOS Df its beneficiaries and tho wider benefits lo $o¢ltty a* a whol•. Provision of face lo fac8 ard telephone advice servic85 from the charitys main office from 9am to 4pm Monday to Friday and from an outreach in the Imrningharn Hub. Continued fijnding from rth East Lincolnshire Counal (NELC) enabled core 8ervlc8 delvory to ¢tsntinue. Wrth contTibutions from all other projects and the hard work of our 25 Volunleers enabled us to deliver advice services to 3.649 people presenllrKJ With 8,555 advice issues. Throughout the yw. the organisation has athieved compliance valh all exlemal fvndlng Lx)ntrdcts. Including NELC'S service level agreement the Henry Smith Ch8rty. Home Office (EVISA). Big Lottery Funding, He8dl8y Trust, Lincolnshire Care Association (LINCA), Money Advlee and Pensions Service (MaPS) and latterty Health Inequalities funding. Some key athlevements included expanslon of Immigt8tion building on our development of charged-for immigralion advice services at IAA Level 2 induding work with Migranls within the care sector fun(led by Lincolnshire Care Asso(xation (LI NCA) and increased work wilh the Local AUtritY ASurn Team. We also galned ntract from th8 Home OFlice to provide 8upw for those rnoving onto EVISA'8 who needed support or advice lo do so. Our National Lottery Cornmunty Fund monles contlnued lo provfde casework advi to some of our most vulnerable clients prlmariiy with Welfare Beneffts issues,. and helped us to provide specialised training to both our paid and volunteer staff and external agenci. Thi8 work was complimenled by Headley Trust 8nd Health Inequalities furnding providing support to high numbers of sick and disabled dients. Money and Pension Ser1¢8 Debt Advice Project (M8PS) continued to fund us to provide debt advice to p8opl8 at risk of suff8ring financlal exclusion or experiencing financlal exclusion. The continuing latIonshIp between the organisalion and North East Linmlnshire Council remains vital to us and is importanl for the local aulhority because it r8(x)gnises the orsanisatlon's contribution to Its slraleglc objectFves of developi stronger and sustainable ¢omrnunitles thrvugh building communlty capacity and resilience, 8nd lo minlmise the impact of welfare reft>rnis on the local communlty. Thks 18 rellected h the serce level agreernent b8tween the hvo parti8S. By far the gges1 impact on the organisation wa8 the effect the cost of Imng Increase had Dn ¢)ur community with significant increases in debl. wellare benefits. housing and fuel costs placing additional demand on our advice team. The Complexity of our beneficlartes. problems and their advice needs r6qUifed addiiional advlser Ilrnè arml r880urces to identfy options and soluiions to thèir problems. Robust quality assursnce methods were evidenced by the qualty of our adviee service during the year, durin9 which the oNJanisation achievèd the highes1 advice standards as assessed by National Citizens Advice and high levels of comsanCe against all National CltlTrns Advi performance quality framèwtsrl( indicators for client care, cent experience. people manageMrt and financial managemeni. RÉcruitrn8nt, training and support of volunteers 18 8 key organisats"on81 alm. Wlthoirt Ihe dedicatson and commitment of our volunteers the organisation would bè unable lo d8liver Ihe breadth and lavel of seniice$ it currently offers. Wider benafts lo society can be identrfied by ox8minalion of the thanty's 8chievemenls. In addits'on, the ch8rity continued to provide edenc6 about unfair or unjust polides that affe¢t p¥iJe's lives lo local and nats'onal decision-m8king bodies. Pa9e 6
Grimsby, Cleethorpes & District Citlzens Advlce Bureau Trusteos. Report Financial review Pollcy on r•seJve¥ The Board of Tru8188s ln11nU88 to 81riv8 lo incroase the level of reserves to ensure that there are sufficient funds available to cushion any unforeseeable demands upon the financial resources. The aim was to achieve a figure equivalent to three months operatiotl81 wsts. Currently the figure is £147,420 Mmpared to annual running costs in 202412025 of approxirnatsly £409,328. The reseNes of the Charity as at 31st March 2025 In total were £167.797 compared to £108,840 In 2024. The lype of income that the Bureau is rg1i8nt upon for fundlng present8 a falrly high rlsk of beity reduced. Budget8ry and financial cenird has been improved in ord8r to reduce the risk of any overspendings Bnd to attempt to rnitigaie the effecl upan a loss of fijnding, It is not the policy of the Bureau to embark upon any 5Fending prior to funding being received. Investmanl policy and obfvctlves The investment of the Bureau is lirnited to making best use of Ihe credit be18nce held at the bank. Employees The Ixganisallon alms to be an organisation Ihe employees enjoy VK•rking for, where they feel supported and encouraged lo develop. Employees are kepl fully informed al)Jut any straiegies and objectives a5 well as d8*to4ay news and ever)is. Regular information is avai18ble through meetings, team briefings and the intranet. All employees are encouraged to put forward their suggestions and view3 on performance and stralegy. The owganisation has introduced an employ88 88sistsnce programme that provide5 a range of benefits to ernployees and volunt8ers. The organisation is an equal OpportnItieS employer 8nd encourages participation of black Bnd other ethnic minorities at alj levels of Senri. A policy of recruitment and prornotion on the basis of aptstude and ability thOu1 discrimination is followed. The Bureau Pursues both the ernployTnent of élsabled people whenever possible and the ¢ontinued 8mploymenl aTrd retraining of employees vtho beccme ¢is8bled whilst employed by the Bureau. The organS8alion Is commSlted to th8 tralnlng, career development and promolion of all employees. An indrvidual'8 career development is assessed with an annual appraisal and supervisions. Training programmes are ptovided to meet any ongoing need8 Ihith the aim of developlng employees for both their current and futsjre role5. Penslons Tha organisation complies with Workplace Pension Scheme legislation and automatically enrols ellgible empbyees unless individuals opt out with informed consent. The crg8nlsatkJn operates the NEST scheme and meets statutory conlributions. Disclosure ol Inf¢Jrniatlon to audltor Each trustee has laken steps that they ought to h8V8 t8k8n as a trustee In ordor to makè th8rn88lv8s aware of any relevant audit information and to establish that the charlty's 8uditor 18 aware of Ihat information. The tnJsté8S (xjnfirm that therels no relevant informalion that they know of aNJ of which they know the auditor 13 unaware. Small companles provision stat•mont Thi8 report has been prepared in accordance with the sm811 companies regime under the Companies Act 2006. Page 7
Grimsby, Cleethorpes & Dlstrfct Cltlzens Advice Bureau Trustees. Report Th ual re as approv8d by the trusiees of the charty on 22 December 2025 and sign8d on Its behalf ty. 'Iliams ee Tru Page 8
Grimsby, Cleolhorpes & Distrlct Citizons Advice Bureau Statam•nt of Trustees. Responslbllities The trustees {0 are also the directors of Grimsby, Cleethcrpes & Dislrict Citizens Advice Bureau fr)r the purposes of company law) are responsibla for preparing the trustees, report and Ihe financial staiem8nts in accordance w5th applicable law and United Kingdom Accounting Slandards (Unlted Kingdom Generally Accepted Accounting F>racticèl. indudit¥J FRS 102 Vhe Financial fleporting StRndard applicable in the UK and RepuÈ4ic of Ireland" Company law requires the trustees lo preparo financial slaternents for each financial yEar. Under company IBW the trustees musi not approve Ihe finanoal staternents un16ss Ihey are satisfied that they give a true and fair vi6w of th8 St8te of affairs of th8 charitable company and of the incoming resources and application Df resources, induding its incorne and expenditure. of the charitable cornpany for thal period. In preparin9 these financial staternents. the truslees are required lo: select sultable accounting policies and apply them wnslslently; observo th8 methods and principles in the Chariti88 SORP, make judgements and 8Stimates that are reasonable and prudent state whether applicable accounting standards, comprising FRS 102 have been followed. subject to any material departures disclos8d and explained in th& flnancial statem6nts" and prepare the financial ststements on the going conrn basi5 unless it is Inappropriale to presume thai Ihe tharilable company will c¢)ntinue in business. The trustees are responsible for keeping proper accountlng records that can disdose wilh reasonable accuracy at any li'me th8 financial position of the charitabl8 company and enable them to ensure that Ihe financial statements comply with the Companies Act 2006. They are also responsible for safegvarding Ihe assets of the charitable company and hernce for takJ'Thg reasonabl8 Step8 lor Ihe preventlon and detection of fraud and other irregularities. The trustoes are responsible for the maintenance and integrfty of the (x)rporate and fjnanclal Inft)nnatlon included on the tharilable companls website. Legislation governing ihe preparation and dissemination of fin8nci81 Statements may dlffer from legislation in other jurisdictions. ved by ruslees of lh8 Gharity on 22 December 2025 and signed on its behalf by. illiarns tee P8g8 9
Grimsby, Cleethorpes & District citizens Advice Bureau
Independonl Examiner's Report to the trustees of Grimsby. Cleethorpes & Distrlct
Cltizons Advic• Bureau ('the Company,)
I report to lh9 charity trustees on my exaMinlon of the accounts of the Company for th8 svar ended 31 March
2025.
Responsibilltles and basis of rnport
As the charity's iNstees of Ihe Company (and also its directors for the purposes trf company law) you are
responsible for the preparation of the accounts in accordance wilh th8 reqvirements of the Companies A 2006
(Ihe 2008 Act.).
Having satisfied myself that the accounts of the Company are not required to be audrted under Part 16 of the 2006
Acl and afe eliglble for independent examlnation. I report in respect of my examination of your charity's accounts as
carried out under sect#)n 145 of the Chariiies Act 2011 {Ihe 2011 Act,). In carrylng out my examinatlon I have
followwd the Dlrectk)n8 glven by the Charity ComThission un
Grimsby. Cleethorpes & District Citizens Advi¢0 Bureau Statement of Flnancial Activities for the Year Ended 31 March 2025 (Including Incom¢ and Expenditure Account and Statement of Total Recognised Gain5 and Losses) Unreslrf¢ted funds Resirfcted fund$ Total 2025 Nole Income and Endowments fvom: Donation5 and legacies Charitable actlvltlès 1,245 242,503 1.245 533,896 291,393 Total income 243,748 291,393 535.141 Expgnditura on: Charltable activities Other exp8nditure (174,264) (943 (300,547) (474,811) 943 Total expendlture Net incomel(expendilure) Transf818 b8tween funds 175.207 300,547 475,754 68.541 49,219 (9.154) 49,219 59,387 Net movement in fuThd8 19.322 40.065 S9,387 R¢conGlllallon of funds Totsl funds brought forward 49.678 58,732 108,410 TOtsI funds Garyied forward 19 69,000 98,797 167,797 Unrestricled funds Restrlcted funds Total 2024 Income and Endowments from: Donatlons and legacles Charitable aCtIeS 360 193,909 360 490,074 296 165 Total income 194,269 296.165 490,434 Exp•nditur• on: Chaiitabl8 ath'yili88 Other eXpers11re Total expenditure Net InMe1(eXpendrtufe) Transfers beteen funds {182,378) <337,078) (519,456) 1,054 183.432 (337,078 520,510 10.837 42,424 (40.913) 42,424 (30,076) Net movement In funds (31,587) 1,511 <30,076) R•concilialion of funds Total funds brought fonyard Total funds carried forward 81,265 57,221 138,486 19 49.678 58.732 108,410 All of the charty's activitss derive fr( conlinuing opotalions during above périods. The fund5 breakdown for 2024 18 shown in note 19. The notes on pagbs 13 to 25 form an integral part of these financial ststements. Pagè 11
Grimsby, Cleethorpes & Distrfrt Cttizens Advlce Buroau (Registration number: 03526088) Balance Sheet as at 31 March 2025 202S 2024 Not• Flxed assets Tangible assets 13 1,9S7 1,872 Curront a86ets Debtors ash at bank and in hand 14 15 38,791 144,722 12,640 119.513 183,513 132,153 Creditors: Amounts falling dug wrthin ono year Net GuThenl a55ets 16 17.673 25,615 165.840 106,538 Net assets 167,797 108,410 Funds ot th• charity: Restricted income funds Reslricted fiJNI8 19 98,797 58,732 Unrestrid•d Income fvnds Unr88tricied funds 69,000 49,678 Tolal funds 19 167,797 108,410 For tho financial year ending 31 March 2025 the charity vrd8 entitlèd to exemption from audit under SeCn 4TT of the Companies Act 2006 relakn'ng to small companvas. Direct(>rs' rèsponsibilities: Tho m8mbérs have not reqred Ihe charily lo obt8in an audit of its account8 for tr* ar in quesiion In aGCOtdance with sedion 476; and The director8 ad(nowl8dg8 thair r88pon8ibilities for wrnplying wtth thé requlrernenls of the Act with respect to accounting records and Ihe preparatlon of accounts. Tha financial statements on pages 1f lo 25 w8re approved by the trustses. and authorised for issue on 22 mber 2 and signed on their behalf by. 'Iliarns Trus The notes on p8ges 13 10 25 torrn 8n integral part of these Ilnanclal statements. Page 12
Grimsby. Cleethorpes & Dlstrict Citizens Advlce Bureau Notes to the Financial Statements for the Year Ended 31 March 2025 I Charity status The charity is limited by guarantee, incorporaled in England & Wales. and con88quenlly does not have share capiial. Each of the trustees is lioble lo contribuL9 an amount not exceeding £10 towards the assets of the charY In the ev8nt of liquidation. The address of its registered office l&- Melboume House 16 Town Hall Stre Grimsby Lincolnshire DN31 1HZ These financial statements were authorised for issue by the trustees on 22 DeG&mb8r 2025. These finanoal statements cover the indivKloal entity, Grknsby, Cleethorpes & Distrlct Citizens Advice Bur8au. 2 Accountlng poll¢l Swnmary Of slgnlfl¢anl accounting pollcles and key accountlng estlmat68 The principal accounling pollcies applied in the preparation of these financial statements are 8el out below. Thesp poll¢les have been consi5tanUy applied to all the years preseNed. unless otherwise stated. SLitom•nl o* compllan¢¢ The finanual stat8rn8nt8 thave been prepared in actordance with Aounting and Reporting by Charities: statement of Recomrnen#ed Praclice (applicable to charities preparing their act$ in aordanCe with Ihe Pin8ncaal Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 20191 (Gharitigs SORP {FRS 102>1, the Financial RepLYling Stsndard appllcable in the UK and Republic of Irelarrtl (FRS 102) and the Companles Act 2006. Basls of preparatlon Grimsby, Cl8ethorpes & Dislrlct Citizens Advice Bureau meets the definition of a publlc benefit entity under FRS 102. Asset5 and liabilities are initially recognis8d at hi8torical cost or transaction value unless otherwise stated In the relevanl a(xounling poficy notes. Th8se financial statements have been prepared sterling which is the functs'onal currency and are round8d to t nearest pound. Golng cone•rn The trustees consider that there are no material uncertainties about thè charltys ability to contlnu8 as a going concern any signrficant ar888 of uncertainty that aff8ct the carrying value of assets held by th8 charrty. Specificaiiy in connection with the current 8coThomic dimate. the tru8te88 have conSided Ihe impact of COVIt>19 on the business and they Are 88tisfièd thai the company has sufficlent financial headroom to contlnue trading for at least the next Iwelvé months. For this reason Ihe financial statements have been prepar9d on a going concem b8sIs. Income and endowmants All income Is recognlsed once the charity has enlitlement to the income, It is probable thal the Income will be recoiv&J and the amount of the inrne r8c8ivable can be measured reliably. Page 13
Grim5by. Cleethorpo8 & District Citizens Advice Bureau Note5 lo the Flnanclal Statements for the Year Ended 31 March 2025 Donotions and1ogacl•s Donations are recognised when the charlty has been notlfied In writing of both the amounl and settlemeni date. In Ihe event that a donation is subject lo conditions that require a level of performance by th8 ch8rty before the charity is enlitled to the funds, the incorne Is deferred alld not recognised until either those ¢onditions are fijlly mel, or the fulfilment of those condilion3 is wholly 1h1n the control of the charlty and li is probable Ihat the58 conditians ill be fulfilled in the reporting p8riod. Exp•nditure All 8xpgndilure is recognised once there Is a legal or constiuctive obligation to thal axp8ndilur8, it Is prob8b18 settlèrnanl is requlred and Ihe amounl can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar cosls lo Ihat tegOry. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent with the use af resources, with central staff costs allocated on the basis of time spent, and depreciation charg88 811oc8ted on the portAon of the asset's use. (Xher support costs ale allocated based on the spread of staff costs. Charifable acliwities Charitable expendilure ci)mprises tIK)se costs incurred by the charity in Ihe delfvery of Its actlvtties and seNices for its beneficiaries. It includes both cosls that can be allocated directly lo such aclivities and those costs of an indirec£ nature necessary to support them. Grant provision Provisions for grants are made when tho intention to make a grant has been ¢ommuniGated to the reGipienl but there is uncertainty about eiiher the timing of Ihe grant or the amounl of grant payable. Support costs Support wsts indude central functlons and have been allocated to actlvity cost categorles on a basis consistent with the use o resource5, for example, aloczting propety costs by floor areas, or per capita, staff costs by the time Spent and other Gosts by thelr usage. Goveman¢t ¢osts These indude the cos18 attributable to Ihe charit8 compliance with wn8titutional and statutory requirements. Including audlt, strategic managernent and trustees meetings and reimbursed expenses. Taxalion The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finan Act 2010 and Iherefore it meets the definition of e charitabla comp8ny for UK corporation tsx purposes. A¢¢ordingiy. the Chariiy potenlially exernpt from taxation In respecl of income or caprtal gains received within categoriés covered by Chapter 3 Part 11 of the Corpor8tion Tax Act 2010 (x Section 256 of the Taxation of Chargeable Gains Act 1992. to the exlent Ihal such income or gains are applied exdusively to charitablè purposes. Tanglble flxed aets Individual fixed a888ts costing £500.00 or more are inrtially r8¢orded at cost. Depreclatlon and amortlsatlon D8preciation is provide(l on tangible fixed assèts so as its wriié off thè c05t or valuation, less any estimated residual value, over their expected eJs8ful economic lrfe 8s follov•E: As$•t ¢las$ FixbJre$ and fittings orfice Equiprnent Depreclatlon melhod and rats 15% reducing balance 33% straight lina Pe 14
Grimsby, Cleethorpes & Dlstrict Citizens Advlce Bureau Notes to the Financial Statements forth• Year Ended 31 March 2025 Fund structure Unrestricted income fur)ds are general f[KIS thal are available for v88 ai the trustees discretion In furtheratTh of the obJectiV85 of Ihe Ghartty. Restricted incorne funds are Ihose donateé hr use in a parb¢ular are8 ¢Y for specific purposes. the u8e of which . restrlcled to Ihat area or pur58, P•nsions and oth•r FX)$t ietirem•rtl obligations A defined conlribution plan is a pension plan under whith fixed contributions are paid into a pension fijnd and the Company has no Ial or constructive obligation to pay further contributions even rf the fvnd does not hold sufficient assets to pay all employees the benefits relatSng lo employee service in Ihe current and prior periods. CtrIbutiOnS to defjned contribulion plans ar8 recognised as employee benefit expense when they are due. Page 15
Grimsby• Cleelhorpes & Dlstrfct C itiz•ns Advlce Bureau Noles to the Flnanclal Statements for the Year Ended 31 March 2025 3 In¢oMè from donatlons and lega¢l¢$ Unr¢striGted Total 2025 Totsl 2024 General DonationB and le9ades', Donatsons 1,245 1,245 1,245 360 1,245 360 4 Income frorn charltable actlvltles UTrre$tricted lunds General Rostrl¢ted fund5 Total 2025 Total 2024 General adv5 Mon8y Advice Service Debt Advice Project Headley TNSI The Henry Smith Ch8rity- Improving LIV88 National Lottery Immigration Evan Cornlsh Citizens Advice - Energy E-vlsa Health Inequalily 175,193 175,193 141.068 15,000 59,iJ)O 39,882 67.310 161.325 139,815 30,000 59,300 45,563 32,584 6.000 15,487 141,068 15.000 59,0(10 39,882 67,310 17,443 19,000 291,393 17,443 19,000 242,503 533,896 490.074 The income from charitable activilies in 2Q24 lotall8d £490,074 and was all¢xaled belween funds as ft>llows: Unrestricterl funds - £193,909 Reslricted funds - £296,165 Page 16
Grimsby. Cleethorpes & Dlstrlct Cltlzens Advlce Buroau Notes to the Financial Statements for the Y•ar Ended 31 March 2025 Expendllurg on ¢harlt•bl• a1VIll•S Unr•strict•d Total 2025 Total 2024 Genoral Rostrl¢ted Direct C0518 Grant fundlng of activiti88 Staff costs Support D)sls Govemance costs 6.239 71,047 77,258 13,082 6,638 174.264 9.672 15,911 71.047 316.889 56,135 14,829 474,811 21,207 71.047 345.822 67.548 13,832 519,456 10 239,631 43,053 8.191 300,547 Expendilure on charitable activltles In 2024 lotalled £519,456 and was allocaled beiween funds as follows: Unrestricted fuTh(ts - £182.378 Restricled funds - £337,078 6 Other expendllure Unrestrlcted ffund5 General Total fvnds Not• Depreclatlon, amort'salion and Dthei 5irnilar costs Total for 2025 943 943 943 Total for 2024 1,054 1.054 Page 17
Grimsby, Cleethorpes & District Citlzens Advlce Bureau Woiès to the Financial Statements for the Year Ended 31 March 2025 7 Analysls of goveinanM and support Gosts Charltablo adiviti•• •xp•ndtture Unrestrl¢tsd Total 2025 Total 2024 Qeneral Ro6tri¢tsd Rwl and rates Light, heat and power Insurance Repairs and maintenance Telephone and equipment Computer software and rnainteThan Printing, postage and s18tionery Sundry Bank tharges 3.884 11.965 6,324 2,165 6,112 7.851 1.158 2.390 5,018 70 15.849 8.045 2,477 8.331 10,837 1.591 18,134 7,975 2,375 9,943 17.871 1,597 5,681 5.811 161 312 2,219 2,986 433 1,166 324 37 5,342 107 13.082 43,053 56.135 67,548 Allocated support costs In 2024 totallad £67.548 and was allocaled befvieen funds as follows.. Unreslricted fijnd - £13.038 Restsicted fund - £54.510 Gov•manco costs Unreslrrcted funds General Restrict•d funds Total 2025 Total 2024 Independenl examlner fees Examination of the financial statements Other fees paid tG examlners Clark expenses Legal fees 2.568 512 345 1,532 539 655 5,465 4,100 1.051 1.000 8,678 3,930 1,088 2,000 6,814 6,638 8,191 14.829 13,832 Page 18
Grlmsby. Cleelhorpes & Dlstrlct Citizens Advlce Bureau Notos lo the Flnanclal Statements for the Year Ended 31 March 2025 8 Net IncomInOuIg0ln9 r•sour Nel incomingl(oulgoing) resourc08 for the year include: 2025 2024 Operaling leases - plant and machinery Deprecialion of fixed assets Independent Examination 2.022 1,054 3.930 943 4,100 9 TYustg05 remuneratlon and •xpen•es No trustees, nor any persons connect8d them. have received any remuneratlon from the charity durlng the year. No trustees have received any reimbursed expenses or any Olher benefrt8 from the charity during the year. 10 Slaff costs The aggregat8 payToII ¥ts Ere a8 folows: 2025 2024 staff costs durin9 Ihe yeaT wern: Wages and salaries Social security costs Pension cosls - Defined conlrlbutSon 291.228 20,120 5,541 316,889 318,406 21.494 5,922 345,822 The monlhly average numb8r of p8r80ns {InGluding senlor m8r)agèmeni ieam) ernployed by Ihe charity during the year expressed a8 full me equlvalents was as follows: 2025 No 2024 No Headcounl 15 14 No employee recaived emoluments of more than £60.000 during the Jtar. The iotsi employ88 b8nefits of Ihe key rn8n8gement personnel of tho charty were £102,724 {2024 - £108,437). Page 19
Grimsby, Cleethorpes & District Citlzens Advice Bureau Notes lo the Financial Statements for the Year End•d 31 March 2025 11 Independenl •xarnlnerf$ rnmuneratlon 2025 2024 Exarninalion of Ihe financi81 ststernenls 4.100 3,930 Othor feefj to examlners All other serwices 1,051 1,088 All fees dislcosed are inclusive of VAT 12 Taxallon The charity is a r8gistered Gharity and is therefore exempt from taxaiion. 13 Tangible flx•d ast8 Furnllurn and equlpmenl Compukr •quipm•nl Total Cost At 1 April 2024 Addilion8 Disposals 52.765 12,018 1.028 64,783 1,028 52,765 52.765 At 31 March 2025 13,046 13,046 D•prec5atlon Al 1 April 2024 Charge for the year Eliminated on disposals Al 31 March 2025 52,765 10.146 943 62,911 943 52,765 52,765 11,089 11,089 book value At 31 March 2025 1.957 1,957 At 31 March 2024 1,872 1,872 Page 20
Grimsby, Cleethorpes & District Cltlzens Advice Bureau Not05 to the Financial Statements for the Year Ended 31 March 2025 14 Debtors 2025 2024 Tfade debtors PrepayThents rued income Other debiors 14.380 7,981 16.130 300 4.200 8,440 38,791 12,640 15 Cash and cash ?quivalonts 2025 2024 Cash on hand Cash at bank 162 119,351 144.722 144,722 119,513 16 Credltors: amounts fafiing due wlthin one year 2025 2024 Tradè cfedilors Other taxation and sotlal security Accmals and deferred income 9,818 4.205 13,255 8,155 25,615 7,855 17.673 As at 31st March 2025 no Income w88 deferred. 17 Obllgatlons under lease$ and hiro purchase contra¢ts Operatlng lease ¢omfflFlments Total future minimum lease payments under non-cancellable operaling10888S are as follows.. 2025 2024 Land and bulldlngs Within u)e year Between one arHJ fwe years 15,0 18.750 15,000 33,750 33,750 48.750 other Within one year Beleen one and fiv8 y8ars 753 1,259 2,760 4,019 753 Page 21
Grimsby? Cleethorpos & District Citizens Advice Bureau Notes to Ihe Financlal Statements for the Year Ended 31 March 2025 18 Penslon and other $Ghemes Defin•d contribullon Tr*I0n sch•m• The charity operales a deflned Contribution pension scheme. The pension st Charge for the year repr8s8f•ts nlribthions payable by the charty to the scheme and amounted to £5.541 (2024 - £5,922). 19 Funds Balance at 1 April 2024 Incomlng rnsources Resources expendod Balance al 31 March 2025 Transfers Unrestsicted funds G•n•ral General fund Unrestrrded fixed assets Immlgratio 47,806 1,872 176,438 {99,509) {943) 74,755 (57,692) 1,028 7.445 67,043 1,957 67,310 243,748 49,678 175,207 49.219 69,000 Rostslcl•d funds Money Advice Service Debt Advice Project Citizerns Advlce - Help to Claim The Henry Smith Ch8rily - Improvlng Lives National Lottery E-visa Evan Comlsh Headley Trust Crtizens Advi(% - Energy NELC Winter Grant Health Inequality N8vigo Total restricted funds 45,229 141,068 (116,607) 69,690 14 14 59,000 39.882 17,443 (89.122} (47,294> (21,939) 1570) (18,460) (3,230) 30,122 7,341 4.496 570 3,460 3,230 71 15.000 13,418 13,418 15,675 3,325 58,732 291.393 300,547 49.219 98,797 Total funds 108,410 535,141 475,754 167,797 During the year a transfer of £49219 was mede from unrnstricted ftjnds to reslricted funds to 8UPPOrt grants ere expanditure 8xceeded income. Page 22
Grimsby, Cleethorpes & Distrlct citlzens Advlce Bureau Noles to the Financial Staternent8 for the Year Ended 31 March 2025 Balance at 1 April 2023 Incomlng resourGes Rosource$ expended Balan¢e at 31 Mah 2024 Transf•rs Unr¢strlded fund¥ General General fLJnd Unrestricted fixed assets Immigration 80,798 467 161.685 (130,107) (1,054) 52,271 183.432 {64,570} 2,459 19,887 42,424 47,808 1,872 32,584 81,265 194.269 49.678 Restrlcled Money Advice Service Debt Advice Project Citizens Advice - Help to Clairn The Henry Smith chIty- Improving Liv83 National Lottery Evan Comis Headl8y Trust Citizens Advi - Energy NELC Wint8r Grant Citizens Advi¢e - COL 35,046 139.815 <129,632) 45,229 14 14 59.300 45,563 6,000 30,000 15,487 {67,797) {54,235) <6,551) (44,047) (23,822) 8,497 8,743 71 551 14.047 13.418 13,418 10,994 10.g94 Total restrlcted funds 57,221 337,078 42,424 $8,732 Total lunds 138.486 490,434 520,510 108,410 Page 23
Grimsby, Cleelhorpes & District Citizens Advlce Bureau Notes to the Financial Statemonts for the Year Ended 31 March 2025 The specifK purposes for vthich Ihe funds a to be appli8d aro as follow8: Money A(Ivic& Service Debl Advi ProJ8ci- to provide high quality debt a(fvi¢e. Clllzens Advlee - Help io Clalm - to provide support to Indmduals to asslst them in completing their initial clalm for Universal Cr8dst. The Henry Smilh Charty - to provide advice, advocacy and support lo people at a Crisis point. NELC Wlntsr Grant - lo provide support to vulneiable households and families particularly affected by thÈ pandemic. Evan Comish - lo provide advice during the cost of Ilvlng crfsls. CABS Enef9y - to provide 8UPPOrt to vulnerable households and families particularty affe¢ted by the energy cost crisis. CABS COL- lo provide advice during Ihe cost of Ilvlng cr1818. E-vlsa - Home Office grant to support and faciiiiate applications and Ir8nsfer5 to create UKVI accounts access to eVi6a8. Headley Trust - to Support vulnerable indivKIu815 vnth the impacl of the cost of living crisis. Health Inequallty - Health Care Partn8rship grant lo supprot the redudion and prévention of heatth inequality. Unrestrlcted gener81 fund Thi8 r8pr88ents in¢omè rec£ived withlxrt reslrictions 53 used supporting general advice funds. Unrestricted fixed assel fijnds represenl capltal 8xp8ndrture made uslng general funds. Imrnlgratlon - to provlde OISC Level 2 immigration advice and support. Page 24
Grimsby, cfeelhorpes & Dlstrlct citlzens Advlco Bureau Notes to the Financial Statemenls for the Year Ended 31 March 2025 20 Analysis of net assets between funds Unr•striGted funds General Total fun(18 at 31 March 2025 Reslrlcted funds Tanglble flxed assets Current assets Current liabllities 1,957 84,716 17.673 1.957 183,513 17.673 98,797 Toial net assets 69.000 98.797 167,797 Unre6trlthd funds General Total funds at 31 March 2024 Restricted funds Tangible fixe(l assets Current assets Current liabllities 1,872 73,421 25,615 1,872 132,153 25.615 58,732 Totsl net a$sets 49,678 58,732 108,410 21 Related party transactions During the year ihe Gharity made the ft>llowing relatsd party transactions: Canel Solthions CIC At the balance sheet date the amount due from Canel Solutions CIC was £300 {2024 - £NII>. Page 25