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2023-03-31-accounts

Page
Reference and Administrative
Details
1 to 2
Report ofthe Trustees 3 to 8.1
Report ofthe Statutory
Auditors
9 to 11
Statement
of Financial
Activities
12
Balance Sheet 14 to 15
Cash Flow Statement 16
Notes to the Cash Flow Statement 17
Notes to the Financial Statements 19 to 25
Detailed Statement of Financial
Activities
26 to 31

Fr calbanefrrtc!sl r3,427,846
Pubhc
vatue total
C25,132,204
Vaare to tire people ve help Ilenancisf cur co meri total C20,317.480
For everv C1, Crs infi calbenefas C4.34
For every Cl. Crr in pubfro value C31.85
Fcr ever le C1,Ca lrr vafkre to rive people vs help llinancial outcomes l C25.75
5av(r gstofccafsrstlakrttytorafffisoalbenefrts) C376,991
For every C'lof LAfrurrrdrng,
Csenfrscalberairt
totocaf surhorrrlr C106
Reducinguseof
health servrces
C490,353
Keeping people in vorir C'65,784
Total ssvrrg to I'IH5 C576,137
Depsnrn ant cfMor le and Pension- (bykeeping people invorl ) C1,343,954
Crarrfnsf Juste:e Sysremibypreventinghousingevlctfor s sndhuvnetessn C44 207
Total of Vakue ofAgnes C1,559774

for the Year Ended 31 March 2 023
31.3.23 31.3.22
Unrestricted Restricted Total Total
Notes fund
f
fund
E
funds funds
E
INCOME AND ENDOWMENTS FROM
Donations
and legacies
2 54 85 139
Charitable
activities
Charitable
activity
411,709 671,741 1,083,450 975,003
Total 411,763 671,826 1,083,589 975,009
EXPENDITURE ON
Raising funds 10 10
Charitable
activities
5
Charitable
activity
408,547 666,544 1,075,091 776,623
Total 408,557 666,544 1,075,101 776,623
NET INCOME 3,206 5,282 8,488 198,386
Transfers
between
funds 15 4,252 ~4,332) ~50) ~41,525)
Net movement
in funds
7,488 950 8,438 156,861
RECONCILIATION OF FUNDS
Total funds brought forward 480,686 199,596 680,282 513,459
TOTAL FUNDS CARRIED FORWARD 488,174 200,546 688,720 670,320

Balance Sheet
31 March 2023
31.3.23 31.3.22
Unrestricted Restricted Total Total
Notes fund
6
fund
6
funds
f
funds
6
CURRENT ASSETS
Debtors
Prepayments
and accrued income
Cash at bank and in hand
11 (950)
4,255
724,727
950
189,096
4,255
913,823
(180)
(51,675)
879,845
728,032 190,046 918,078 827,990
CREDITORS
Amounts
falling due within one year
12 (12,098) (12,098) (19,651)
NET CURRENT ASSETS 715,934 190,046 905,980 808,339
TOTAL ASSETSLESSCURRENT
LIABILITIES 715,934 190,046 905,980 808,339
CREDITORS
Amounts
falling due after more than one
year 13 (126,827) 10,500 (116,327) (138,019)
ACCRUALS AND DEFERRED INCOME 14 (100,933) (100,933)
NET ASSETS 488,174 200,546 688,720 670,320
FUNDS 15
Unrestricted
funds
Restricted funds
488,174
200,546
470,724
199,596
TOTAL FUNDS 688,720 670,320

Notes 31.3.23
f
31.3.22
Cash flows from operating activities
Cash generated
from operations
1 ~15,831) 237,191
Net cash (used in)/provided by operating
activities ~15,831) 237,191
Change
in cash and cash
equivalents
In the reporting
period
(15,831) 237,191
Cash and cash equivalents at the
beginning
ofthe reporting
period 879,845 639,516
Cash and cash equivalents at the
end ofthe reporting
period
913,823 879,845

ACTIVITIES
31.3.23 31.3.22
f
Net income for the reporting period (as per the Statement
of Financial Activities) 8,488 198,386
Adjustments for:
Decrease
in
debtors 2,346
(Decrease)/increase in creditors ~24,319) 36,459
Net cash (used in)/provided by operations ~15831) 237,191

ANALYSIS OF C HANGES
IN NET FU
NDS
At 1.4.22 Cash flow At 31.3.23
f f f
Net cash
Cash at bank and in hand 879,845 33,978 913,823
879,845 33,978 913,823
Total ~879845 33,978 913,823

31.3.23
f
31.3.22
f
Gifts 2 1
Donations 137 5
139 6
INCOME FROM CHARITABLE ACTIVITIES
31.3.23 31.3.22
Activity f f
LB Hounslow Charitable activity 421,500 400,000
Thames Water Trust Charitable activity 33,244 33,244
EU Settlement Scheme Charitable activity 16,000 126,239
Big Lottery Grant Charitable activity 5,126 24,818
City Bridge Charitable activity 44,177 51,550
Help Through Hardship Charitable activity 223,510 148,489
Trust for London Charitable activity 45,467 68,185
Lottery Grant Charitable activity 44,143
Henry Smith Grant Charitable activity 23,400
GLA Advice Buraeu Charitable activity 16,000
CAB-Universal help to
claim
Other
Charitable
Charitable
activity
activity
210,883 123,695
~1,217)
1,053.450 075,003
Grants received, included in the above, are as follows:
31.3.23 31.3.22
f. f
4. RAISING FUNDS
Raising donations and legacies
31.3.23
f
31.3.22
f
Supportcosts 10

Support
Direct costs (see
Costs note 6) Totals
6 E 6
Charitable activity 1,007,015 68,076 1,075,091
6. SUPPORT COSTS
Information Human
technology
f
resources
E
Other
F
Raising donations and legacies 10
Charitable activity 12,455 322 17,200
12455 322 17,210
Governance
Other 2 Other 3 costs Totals
E E E 6
Raising donations and legacies 10
Charitable activity 23,055 4,814 10,280 ~68076
23,055 4,814 10,280 68,086
31.3.23 31.3.22
E
3,000

9. STAFF COSTS
31.3.23 31.3.22
f 6
Wages and salaries 881,712 634,317
Social security costs 76,285 50,978
Other pension costs 17,967 12,428
975,964 697,723
Only one member ofstaff is paid more than 660,000 PA.
The average
monthly
number of employees during the year was as follows:
31.3.23 31.3.22
35 30
10. COMPARATIVES
FOR THE STATEMENT
OF FINANCIAL ACTIVITIES
Unrestricted Restricted Total
fund
F
fund
f
funds
INCOME AND ENDOWMENTS FROM
Donations
and legacies
Charitable
activities
Charitable
activity
400,000 575,003 975,003
Total 400,007 575,002 975,009
EXPENDITURE ON
Charitable
activities
Charitable
activity
203,176 573,447 776,623
NET INCOME 196,831 1,555 198,386
Transfers
between
funds ~360) ~41,165) ~41,525)
Net movement
In funds
196,471 (39,610) 156,861
RECONCILIATION OF FUNDS
Total funds brought forward 274,253 239,206 513,459
TOTAL FUNDS CARRIED
FORWARD 470 724 199,596 670,320

for th
e Year Ended
31 March 2
31 March 2
023 023
11. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.3.23 31.3.22
6 E
Deposit held ~180)
~180)
12. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.3.23 31.3.22
Trade creditors 5,323 5,232
Social security and other taxes 3,785 6,503
Accrued expenses 2,990 7,916
12,098 19651
13. CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR
31.3.23 31.3.22
6
110,331 130,742
5,050
946
6,060
~1217
116,327 138,019
14. ACCRUALS AND DEFERRED INCOME
31.3.23 31.3.22
6
Accruals and deferred income 100933
15. MOVEMENT IN FUNDS
Net Transfers
movement between At
At 1.4.22 in funds funds 31.3.23
B
Unrestricted funds
General fund 480,686 3,206 4f282 488,174
Restricted funds
Restricted
Funds
199,596 5,282 (4,332) 200,546
TOTAL FUNDS

Net movement
in funds, included
in
the above are as follows:
Incoming Resources Movement
resources expended in funds
f
Unrestricted
funds
General
fund
411,763 (408,557) 3,206
Restricted funds
Restricted
Funds
671,826 (666,544) 5,282
TOTAL FUNDS 1,083,589 J1,075,1013 8,488

Comparatlves
for movement
in funds
Net Transfers
movement between At
At 1.4.21 in funds
f
funds
f
31.3.22
Unrestricted
funds
General
fund
274,253 196,831 (360) 470,724
Restricted funds
Restricted
Funds
239,206 1,555 (41,165) 199,596
TOTAL FUNDS 513,459 198,386 ~41,525) 670,320
Comparative
net movement
in funds,
included
in the above are as
follows:
Incoming Resources Movement
resources
f
expended
f
in funds
f
Unrestricted
funds
General
fund
400,007 (203,176) 196,831
Restricted funds
Restricted
Funds
575,002 (573,447) 1,555
TOTAL FUNDS ~975009 ~776623) 198386

A current year 12months
and
prior year 12 months
c
ombined
posi
tion
is as follo
ws:
Net Transfers
movement between At
At 1.4.21 in funds
f
funds
f
31.3.23
f
Unrestricted
funds
General
fund
274,253 200,037 3,922 478,212
Restricted funds
Restricted
Funds
239,206 6,837 (45,497) 200,546
TOTAL FUNDS 513,459 206,874 ~41,575) 678,758
A current
year
12 months
and
pri
included
in the above are as follows:
or year 12 months
combine
d
net moveme
nt
in fund
Incoming Resources Movement
resources
f.
expended in funds
f
Unrestricted
funds
General fund 811,770 (611,733) 200,037
Restricted funds
Restricted
Funds
1,246,828 (1,239,991) 6,837
TOTAL FUNDS 2, 058 548 ~1,854,724I 205.874

for the Year En ded 31 March 2023
31.3.23 31.3.22
INCOME AND ENDOWMENTS
Donations
and
legacies
Gifts 2
Donations 87
89
Charitable
activities
LB Hounslow 421,500 400,000
Thames Water Trust 33,244 33,244
EU Settlement Scheme 16,000 126,239
Big Lottery Grant 5,126 24,818
City Bridge 44,177 51,550
Trussel Trust 223,510 148,489
Trust for London 45,467 68168
Lottery Grant 44,143
Henry Smith Grant 23,400
GLA Advice Buraeu 16,000
CAB-Universal
Other
help to claim 210,883 123,695
~1,217)
1,083,450 975,003
Total Incoming resources 1,083,539 975,009
EXPENDITURE
Charitable
activities
Wages 881,712 634,317
Social security 76,285 50,978
Pensions 17,967 12,428
Citizens Advice Subscriptions 10,411 9,790
Reference Materials 1,072 385
Telephone 7,397 11,880
Travelling 1,940 46
Training 492 1,043
Office expenses 2,663 2,698
Translation
Services
7,076 1,763
1,007,015 725,328
Support costs
Information
technology
ITSupport 6,854 13,658
Carried forward 6,854 13,658

for the Year E nde d 31 March 2023
31.3.23 31.3.22
6
Information technology
Brought forward 6,854 13,658
IT Software 322 1,954
IT equipment 4,261
Website costs 1,018 3,060
12,455 18,672
Human
resources
HR And Employment support 322 3,997
Support expenses
Insurance 1,956 1,844
Bank Charges 65 76
Consultancy 8,546 6,118
Sundries 4,530 7,028
Payroll services 2,113 1,717
17,210 16,783
Office running expenses.
Independent Examiners Fees 950 1,500
Repairs and maintenance 5,397 183
Rent & Service Charge- Chiswick 9,132 (8,695)
Rent & Service Charge- Hounslow (150)
Office Equipment 1,739 9,584
Recruitment 585 3,187
Cleaning 5,202 3,398
23,005 9,007
Office expenses
Postage and stationery 4,814 2,788
Sundries 48
4,814 2,836
Governance costs
Auditors'
remuneration
3,000
Accountancy fees 7,119
Legal fees 161
10,280
Total resources expended 1 076 101 776623
Net income 8,488 198,386

The maj or assumpt ions use d b y the actuary wer e (ln nominal term s) as foffows:
As at As at
3/31/2023 3/31/2022
Discount rate 4.80% 2.80%
Ingatlon assumption (RPI) 3.30% 370%
Inflation assumpffon (CPI) 2.85% 325%
Revaluation ofdeferred pensions in excess of GMP 2.85% 3.25%
Pension in payment increases of:
- CPI or 5% p.a. Ifless 2.85% 325%
-CPI intlatlon since reffremsnt or 5%p.a, compound ifless 2 85% 3.25%
—CPI or 3% p.a. Ifless 2.50% 2.70%
75%of HMRC
Commutation ofpension for cash at retirement 75%of HMRC maximum maximum
As at As at
3/31/2023 3/31/2022
Assumed life expectancies on retirement at age 65ers:
Retiring
today - Males
20.8 21.3
Retiring today - Females 23.6 24.2
Retiring
in
20 years time - Males 22.0 22.6
Retiring
in
20 years time - Females 24.7 25.7
Value at Value at
3/31/2023 3/31/2022
EOOOs EOOOs
The assets In the Plan were:
Multi asset funds 24,903 68,955
Structured equity and LDI 35,116 27,488
Cash 726 5771
Fair value ofPlan assets 60 745 102214
The actual return on assets over the period wss: (37,084) 5,301
Present value offunded obligations 111,169 148,768
Fair value of Plan assets 60,745 102214
Surplus/(deficit)
In funded
scheme 60424 46 554
Present value of unfunded obligafions
Unrecognised
actuarial
gains
(losses)
Ad)ustment in respect of asset ceOlng
Net gabglty in balance sheet 50424
3/31/2023 3/31/2022
EOOOs EOOOs
Beneffi obligation at beginning ofyear 148,768 161,415
Current service cost 832 771
Interest cost 4,074 3,346
Contributions
by Plan participants
0 0
Actuarial
(gains)/losses
(35,041) (11,745)
Benefits paid snd expenses (7,464) (5,019)
Past service cost 0 0
Settlements
Business combinations
Exchange rate
Benefit obligation at end of year 111169
3/31/2023 3/31/2022
6000s KOOOs
Fair value of Plan assets at beginning of year 102,214 99,353
Interest income on Plan assets 2,801 2,061
Return on assets, excluding interest income (39,885) 3,240
Contributions by employers 3,079 2,579
Contributions by Plan participants 0
Benefits paid and expenses (7,464) (5,019)
Business combinations 0 0
Settlements
Exchange rate
Fair value of Plan assets at end of year 60745 102214
The amounts recognised in profit orloss:
3/31/2023 3/31/2022
6000s 6000s
Service cost - inc. current & psst service costs, seNlements
Service cost - administrative cost 832 771
h/et inierest on the net defined benelit liabOity 1 273 1 285
Totalexpense 2105 2 056
3/31/2023 3/31/2022
6000s 6000s
Actuarial (gains)/losses
on the liabilities
(35,041) (11,745)
Return
on
Changes
assets, excluding
in the effect ofthe
Interest income
asset ceiling excluding
interest 39,885 (3,240)
income
Total remeasurement ofthe net degned benefit gabllity
(asset) to be shown In OCI 4,844 14985
arne ouns ow
2022/23 2021/22 2020/21
4.80'/o 80a/o 2. 10'16
Amount 10,500 Amount 10,500 Amount 10,500
Year Year Year
ZM4 100,00'i'o 10,500 2023 1 100.00% 10,500 2022 1 100,00% 10,500
2025 2 95.42/o 10,019 2024 2 97.28'i'o 10,214 2023 2 97.94'/o 10,284
2026 3 91,05'i'o 9,560 2025 3 94.63% 9,936 2024 3 95,93% 10,073
2027 4 86.88%o 9,122 2026 4 92.05% 9,665 2025 i1 93,96% 9,865
2028 5 82.909/o 8,705 2027 5 89,549ie 9,402 2026 5 92,02% 9,662
2029 6 79.10'io 8,306 202B 6 87.10% 9,146 2027 6 90.13% 9,464
2030 7 75.489i'o 7,925 2029 7 84.73%o 8,897 2028 7 88.28% 9,269
2031 8 72,029i'o 7,562 2030 8 82.42o/o 8,654 2029 8 86,46% 9,078
2032 9 6872% 7216 2031 9 80,18'ie 8,419 2030 9 84 68o/o 8,892
2033 10 65.58'i'o 6,886 2032 10 77.99% 8,189 2031 10 82.94 r'o 8,709
2034 11 62.57% 6,570 2033 11 75.87% 7,966 2032 11 81.23%o 8,530
2035 12 59.71% 6,269 2034 12 73.80 i'o 7,749 2033 12 79,56% 8,354
2036 13 56.97%o 5,982 2035 13 71.79o/o 7,538 2034 13 77.93% 8,182
2037 14 54.36% 5,708 2036 14 69.84% 7333 2035 14 76.32%a 8,014
2037 15 67.94% 7,133 2036 15 74.75% 7,849
2037 't6 73,22% 7,688
110331 130742 144413