## |Contents|||Page| |---|---|---|---| |Reference
and Administrative
Information|||| |Report ofthe Trustees|(incorporating|the Directors' Report)|3-21| |Independent
Auditor's|report||22- 24| |Statement
of Financial|Activities||25| |Balance Sheet|||26| |Statement ofCash flows|||27| |Notes to the Financial|Statements||28-39| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## |Case Details|Matter Category|Total| |---|---|---| |Housing||2,145| |Welfare Benefits||2,011| |Universal
Credit||1,293| |Debt||1,281| |Employment||412| |Immigration
-Asylum||357| |Family||326| |Legal||310| |Utilities and Communications||155| |Consumer/General|Contract|152| |Travel, Transport|and Holidays|1123| |Health and Community||117| |Financial Products|and Services|74| |Tax||50| ## ## ## ## ## ## ## ## ## ## |Funder||Purpose||||Amount| |---|---|---|---|---|---|---| |LBL||Cost of Living Cdsis funding-full
advice and outreach||||f198,000| |||Cost of Living Crisis funding-full
advice and building
referrals
communi
artners||with||640,000| |LBL/NHS||Additional
funding
-to help alleviate
winter demand
on health||services||930,000| |Phoenix||Debt advice||||E30,000| |National|CitA|Grant
in relation
to the supporting
financial
advice
which
was used
support
our Debt projects with admin support to generate
appointments|||to|515,000| |National|CitA|Help to Claim Project -The grant agreement
is for 12months,
from April 2022, with an option to extend for 12months.||starting||B477,495| |Toynbee|Hall|Debt Advice/
Debt Free London.
The contract is for 10months
with possibility
ofextension.||||f 216,694| |HLA's||4 Honorary
Legal Advisors continue to volunteer
in the service
to provide 50free legal appointments
every month.||adding|up|Pro bono.| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ||||||Total|Total| |---|---|---|---|---|---|---| ||||Unrestricted|Restricted|funds|funds| |||Note|funds|funds|2023|2022| |||||f.|6|| |Income from:||||||| |Donations
and legacies|||||343|100| |Charitable
activities|||108,365|1,491,832|1,600,197|1,538,474| |Investment
income|||2,428||2,428|18| |Other income|||554||554|10,000| |Total|||111,690|1,491,832|1,603,522|1,548,592| |Expenditure
on:||||||| |Charitable
activities||6|(107,233)|(1,507,591)|(1,614,824)|(1,547,533)| |Total Expenditure|||(107,233)|(1,507,591)|(1,614,824)|(1,547,533)| |Net Income/(expenditure)|||4,457|(15,759)|(11,302)|1,059| |before transfers||||||| |Transfers
between|funds|16|(26,463)|26,463||| ||||(22,006)|10,704|(11,302)|1,059| |Other recognised|gains|||||| |Actuarial
gain on Pension fund|||20,411||20,411|13,671| |Net movement
in|funds||(1,595)|10,704|9,109|14,730| |Reconciliation
of|funds:|||||| |Total funds brought forward|||347,037||347,037|332,307| |Total funds carried forward|||345,442|10,704|356,146|347,037| ## |Balance Sheet|a|s|at 31 March 2023||||| |---|---|---|---|---|---|---|---| |||||Note|2023||2022| |Fixed Assets|||||||| |Tangible fixed assets||||12|||| |Current Assets|||||||| |Debtors||||13|174,187||83,719| |Cash at bank and in||hand|||630,855||558,172| ||||||805,042||641,891| |Creditors: amounts|due||within one year|14|(338,565)||(164,112)| |Net Current Assets||||||466,477|477,779| |Total assets less current liabilities||||||466,477|477,779| |Creditors —amounts||due|after more than one year||||| |Defined benefit pension|||liability|20||(110,331)|(130,742)| |Net Assets||||15||356,146|6347,037| |Funds ofthe Charity|||||||| |Unrestricted
funds||||16|||| |General
funds||||||455,773|477,779| |Pension
Liability||||||(110,331)|(130,742)| |Restricted
Funds||||16||10,704|| |||||||356,146|6347,037| ## |Reconciliation
ofnet income to net|cash flow from|cash flow from|operating|operating|operating|activities:|||| |---|---|---|---|---|---|---|---|---|---| |||||||||2023|2022| |Net income for the reporting
period
(as per the Statement
of Financial|Activities)||||||16|9,109|14,730| |Adjusting
for:|||||||||| |Depreciation
charges|||||||||| |Dividends,
interest and rent from investments||||||||(2,428)|(18)| |(Increase)/Decrease
in debtors||||||||(90,468)|P,507)| |Increase/(Decrease)
in creditors||||||||174,453|42,143| |Movement
in pension scheme liability||||||||(20,411)|(13,671)| |Net cash provided
by operating
activities:||||||||70,255|35,677| |Cash and cash equivalents
carried|forward||||||||| |Cash flows from Investing
activities:|||||||||| |Dividends,
interests and rents from investments||||||||2,428|18| |Purchases
offixed assets|||||||||| |Net cash surplus
after investing
activities:||||||||2,428|18| |Change
in cash and cash equivalents|in the|reporting|period|||||72,683|35,695| |Cash and cash equivalents
at the beginning||ofthe reporting|||period|||558,172|522,477| |Cash and cash equivalents
at the end ofthe mporting||||period:||||630,855|558,172| |Analysis of Net debt||||||At 01|April|Cash|At 31 March| |||||||2022f||Flows|2023
r.| |Cash in hand||||||558,172||72,683|630,855| |||||||558,172||72,683|630,855| |Analysis of Net debt —prior year||||||At 01|April|Cash|At 31 March| |||||||2021f||Flows
r|2022
6| |Cash in hand||||||522,477||35,695|558,172| |||||||522,477||35695|558,172| ## ## ## ## ## ## ## ## ## ## ## ## ## ## |Income from Cha|ritable|Activ|ities - curre|nt year|||| |---|---|---|---|---|---|---|---| |||||Unrestricted|Restricted|Total|Total| |||||2023|2023|2023|2022| ||||||E|E|E| |London Borough of Lewisham|||||650,000|650,000|868,272| |LBLCrisis Funding|||||30,000|30,000|| |DFL (formerly Capitalise)|||||247,393|247,393|272,975| |National
CA - Help to Claim|||||474,158|474,158|112,297| |TFL - Legal Team|||||40,417|40,417|42,500| |Social Prescribing|||||||50,000| |SELCE|||||||23,265| |Downham
Project|Food|Bank|||7,500|7,500|7,500| |Test and Trace|||||||12,000| |KickStart|||||2,096|2,096|12,217| |ZIAPT
(formerly
IAPT) National|||CA||8,268|8,268|11,542| |RCJ —Crisis Prevention|||||16,000|16,000|| |Lewisham
Council|—Additional||Capacity||16,000|16,000|| |Pound Advice||||80,365||80,365|89,905| |Phoenix
Housing|Association|||27,500||27,500|30,000| |Other small grants||||500||500|6,001| |||||108,365|1,491,832|1,600,197|1,538,474| |ncome from Charitable||Activities- prior||year|||| ||||||Unrestricted|Restricted|Total| ||||||2022|2022|2022| ||||||E|E|E| |London
Borough of Lewisham||||||868,272|868,272| |Capitalise||||||272,975|272,975| |National
CA - Help to Claim||||||112,297|112,297| |TFL - Legal Team||||||42,500|42,500| |Social Prescribing||||||50,000|50,000| |SELCE||||||23,265|23,265| |Downham
Project|Food|Bank||||7,500|7,500| |Test and Trace||||||12,000|12,000| |KickStart||||||12,217|12,217| |IAPT||||||11,542|11,542| |Pound Advice|||||89,905||89,905| |Phoenix Housing Association|||||30,000||30,000| |Other small grants|||||6,001||6,001| ||||||125,906|1,412,568|1,538,474| ## ## ||||Unrestricted|Restricted||Total|Total| |---|---|---|---|---|---|---|---| |||||||2023|2022| |||||||6|| ||Bank Interest received||2,428|||2,428|18| ||||2,428|||2,428|18| ||Totals|2022|18|||18|| |5.|Other Income||||||| ||||Unrestricted|Restricted|Total||Total| |||||||2023
f|2022
K| ||Sundry|Income||||554|10,000| ||||554|||554|10,000| ||Totals|2022|10,000|||10,000|| |||Direct Costs|Support Costs|Total|Total| |---|---|---|---|---|---| |||(note 7)|(note 8)|2023|2022| |Information|and advice|1,389,692|225,132|1,614,824|1,547,533| |Totals 2022||1,320,450|227,083|1,547,533|| ## |nalysis ofDirect Costs||| |---|---|---| ||2023|2022| |Staff and volunteer costs|1,160,163|968,092| |Partner payments|106,124|248,753| |Office costs|91,345|71,884| |Premises costs|31,574|31,325| |Other costs|486|396| ||1,389,692|1,320,450| ## |tes to the financial|statements
for the year ended 31|March 2023-con|tinued| |---|---|---|---| |8. Analysis
ofSupport|Costs||| |||2023|2022| |Staff and volunteer|costs|147,343|136,515| |Office costs||68,610|77,445| |Premises costs||499|924| |Other costs||1,667|1,970| |Governance
costs (Note 9)||7,013|10,229| |||225,132|227,083| |9. Governance
Costs|||| |||2023|2022| |Legal, Professional
Audit|and finance|1,113
5360|4,890
5,280| |Trustee Board||437|59| |Other||103|| |||7,013|10,229| |10.Net income forthe year|||| |This isstated after charging:||2023|2022| |Auditor's
remuneration||5,360|5,280| |11.Information
regarding|Trustees, Directors and Employees||| |||2023
f|2022f| |Wages, salaries and
Social security costs|agency staff|1,108,985
100,199|947,108
71,769| |Pension costs||39,615|31,493| |Redundancy
costs||13,009|| |||1,261,808|1,050,370| ## ## ## |angible
Fixed assets|||| |---|---|---|---| ||||Computer| ||||Equipment| ||||6| |Cost|||| |Balance brought forward|and cerned forvrard||4,878| |Depreciation|||| |Balance brought forward|and carried forward||4,878| |Net book value|||| |As at 31 March 2023|||| |As at 31 March 2022|||| |Debtors|||| |||2023|2022| |||r|| |Trade debtors||79,995|21,218| |Prepayments||14,444|12,546| |Accrued income||79,748|45,178| |Other debtors|||4,777| |||174,187|83,719| ## ## |tors - amounts
falling due within one year||| |---|---|---| ||2023|2022| |Trade creditors|1,822|253| |Tax and social security|39,664|18,877| |Accruals and Defened income|252,349|139,181| |Other creditors|44,730|5,801| ||338,565|164,112| ## |Deferred|Income|Income|2023|2022| |---|---|---|---|---| ||||6|| |As at|1 April||7,500|216,683| |Additions||during the year|65,875|7,500| |Amounts||released to income|(7,500)|(216,683)| |As at|31|March|65,875|7,500| ## |)Analysi|s ofnet assets between funds|||| |---|---|---|---|---| ||||2023|| |||Unrestricted|Restricted|Total| |||Funds
6|Fundsf|Funds
L| |Tangible|fixed assets|||| |Debtors||1,444|172,743|174,187| |Cash at|bank and in hand|485,450|145,405|630,855| |Creditors||(31,121)|(307,444)|(338,565)| |Pension|Liability|(110,331)||(110,331)| |Total net|assets|345,442|10,704|356,146| ## |)Analysi|s ofnet assets between funds|—prior year||| |---|---|---|---|---| ||||2022|| |||Unrestricted|Restricted|Total| |||Funds|Fundsf|Funds
f| |Tangible
Debtors|fixed assets|83,719||83,719| |Cash at|bank and in hand|558,172||558,172| |Creditors||(164,112)||(164,112)| |Pension|Liability|(130,742)||(130,742)| |Total net|assets|347,037||347,037| ||||ll0
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IC0| ## ## ## ## ## ## |otes to the financial statements|for|the y|ear ended|31 March 2023|—continued| |---|---|---|---|---|---| |Pension
in payment
increases
of:|||||| |-CPI or 5% p.a. if less||||2.85%|3.25%| |-CPI inflation since retirement
or 5%p.a. compound
-CPI or 3%p.a. ifless|||if less|2 85%
2.50%|325%
2.70%| |Commutation
ofpension
for cash at retirement||||75%of HMRC|75% of HMRC| |||||maximum|maximum| |||||As at|As at| |Assumed
life expectancies
on retirement||atage|65are:|31/03/2023|31/03/2022| |Retiring today - Males||||20.8|21.3| |Retiring today - Females||||23.6|24.2| |Retiring
in 20 years time - Males||||22.0|22.6| |Retiring
in 20 years time - Females||||24.7|25.7| |||||Value at|Value at| |||||31/03/2023|31/03/2022| |||||KOOOs|8000s| |The assets in the Plan were:|||||| |Multi asset funds
Structured
Equity
Cash||||24,903
35,116
726|68,955
27,488
5,771| |Fair value ofPlan assets||||60,745|102,214| |The actual return on assets over the period||was:||(37,084)|5,301| |Present value offunded
obligations
Fair value of Plan assets||||111,169
60,745|148,768
102,214| |Surplus/(deficit)
in funded scheme||||(50,424)|(46,554)| |Present value cf unfunded
obligations|||||| |Unrecognised
actuarial
gains (losses)|||||| |Adjustment
in respect ofasset ceiling|||||| |Net liability
in balance sheet (of National|Citizens Advice)|||50,424|46,544| |Reconciliation ofopening
and closing
value ofthe defined benefit obligation|balances of||the present|31/03/2023
8000s|31/03/2022
6000s| |Benefit obligation
at beginning
ofyear
Current service cost||||148,768
832|161,415
771| |Interest cost
Contributions
by Plan participants||||4,074|3,346| |Actuarial
(gains)/losses
Benefits paid and expenses
Past service cost||||(35,041)
(7,464)|(11,745)
(5,019)| |Settlements|||||| |Business combinations|||||| |Exchange rate|||||| |Benefit obligation
at end ofyear||||111,169|148,768| ## |
es to the financial statements
for the y|ear ended 31|March 2023-|continued| |---|---|---|---| |Reconciliation
ofopening
and closing balances
value of Plan assets
Fair value of Plan assets at beginning
of year
Interest income on Plan assets
Return
on assets, excluding
interest income
Contributions
by employers|ofthe fair|31/03/2023
KOOOs
102,214
2,801
(39,885)
3,079|31/03/2022
ROOOs
99,353
2,061
3,240
2,579| |Contributions
by Plan participants
Benefits paid and expenses||(7,464)|(5,019)| |Business combinations|||| |Settlements|||| |Exchange
rate|||| |Fair value of Plan assets at end ofyear||60,745|102,214| |The amounts
recognised
in profit orloss:||31/03/2023
f000s|31/03/2022
f000s| |Service cost - including
current
and past service costs,|||| |and settlements
Service cost-administrative
cost
Net interest on the net defined
benefit
liability||832
1,273|771
1,285| |Total expense||2,105|2,056| |Remeasurements
ofthe net defined benefit liability (asset) to||31/03/2023|31/03/2022| |be shown
in Och||6000s|8000s| |Actuarial
(gains)/losses
on the liabilities
Return
on assets, excluding
interest income
Changes
in the effect ofthe asset ceiling excluding|interest income|(35,041)
39,885|(11,745)
(3,240)| |Total remeasurement
ofthe net defined benefit|liability|4,844|(14,985)| |(asset) to be shown
in OCI|||| ##