Charity registration number 1074788
Company registration number 3612476 (England and Wales)
RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
V Roden
CBWatts
l Dara
J Atkinson
S McLeod
C Newton
I Samji
D Merkel
E Boamah
A Craig
P Hill
C Tanswell (Resigned 30 April 2024}
Charity number
1074788
Company number
3612476
Registered office
Disabilrty Action & Advi￿ Centre
4 Waldegrave Road
Teddington
United Kingdom
TW118HT
Auditor
David Howard
1 Park Road
Hampton Wick
Kingston Upon Thames
lff14AS
Bankers
Unity Trust Bank
Four Brindleypla
Birmingham
812HB
Cambridge and Counties Bank
Chamwood Court
5B New Walk
Leicester
LE16TE
Lloyds Bank
25 Gresham Street
London
EC2V 7HN
The CAF Charity Deposit Platform
Clareville House
26-27 Oxendon Street
London
SWIY 4EL

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
CONTENTS
Page
Trustees report
Independent auditorfs report
statement of finanaal activities
10- 11
Balance sheel
12
Slatement of cash flows
13
Notes to the financial slalements
14-29

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT)
FOR THE YEAR ENDED 31 MARCH 2024
The trustees present their annual report and financial stalements for the year ended 31 March 2024.
The financial statements have been prepared in accordance with the accounting polictes set out in note 01 to the
financial statements and comply wtth the Charity's Memorandum & Articles, the Companies Act 2006 and
"Accounling and Reporting by Charlties". Slatemenl of Recommended Practice applicable to charilies preparing Iheir
accounts in accordance with Ihe Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS
1021" (effective 1 January 2019).
Objectives and activities
Pur
oses and aims
Our charity's objectives as sel out in Ihe company's Memorandum and Articles are to 'relieve disabled persons in
the London Borough of Richmond and elsewhere,.
Richmond Advice and Information on Disability (RAID) is a charity and exists to provide information and advice and
services lo disabled persons, their families, fn"ends. carers and professionals within the London Borough of
Richmond upon Thames ILBRUT) and Ihe surrounding areas, and to manage and maintain the Disability Action and
Advice Centre at 4, Waldegrave Road, Teddington. Middlesex, TW118HT.
Ensurin
our work delivers our aims
The trustees review our objectives and activilies on an annual basis, and ensure these meet the goals and priorities
as Set out in the Business Plan. The CEO and managers submit report5 on projects for trustee meetings arid the
business plan as a whole is reviewed annually. In carrying out thi5 review. and in planning future activities, the
trustees have taken into accounl the Charity Commission's general guidance on public benefit.
Our slrale
oals
Our Business Plan states that to achieve our vision of independence and choice for disabled people we will..
Work with disabled people to identify and remove barriers they are experiencing in accessing Services and
support-
Include disabled people in the planning of our semces and promote wider opportunities for engagement
and inclusion.,
Ensure disabled people have a strong voice locally.
Raise awareness aboul disabled people's needs and accessible servicE prowsion with service providers
and employers.
Increase employment, educalion. volunteering and leisure opportunities..
Provide high quality information and advice-
Reduce povety and increase financial security of disabled people., and
Understand, track and respond to changing needs.
How our activities deliver
ublic benefit
Our main activities and who we help are described below. The Trustees believe that all of our charitable activities
5UPPOrt disabled people to have Ihe same opportunities as non-disabled people and lo lead fulfilling and
independent lives.
We estimate there are around 20,000 disabled people liwng in the London Borough of Richmond of Thames. We
support over 3,500 clients each year. The majority of our clients and services are in the London Borough of
Richmond upon Thames. During the year we have also delivered servi￿$ in the boroughs of Hounslow and
Kingston.
We work with disabled people and carers of all ages and across all disabilities including physical and sensory
disability, learning disabilities and mental health.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Our advice services have been extremely busy and our Information Navigation, Benefils Advi￿ and Money Advice
services have all experienced continuing high demand from dients that need our support. In 2023 we started
delivering two seNices commissioned by South Wesl London and St Georges ISWLSTG} mental health trust, a
mental health peer support service and a benefits advice service across Richmond and Kingston. We have also
started a project campaigning fof more accessible social housing. We are continuing lo adrninister the Household
Support grant on behalf of the London Borough of Richmond upon Thames local authorily and crisis grants on
behalf of Richmond Parish Lands charty and the Richmond Charities.
Our Inclusion team have continued to deliver our Buddyup services which supports people aged 13 to 17 find a
volunteer buddy to do fun social activities together in the communty- Spade continue5 to deliver gardening support
to older and disabled people and our Connect to Tech project, which provides Ifaining and support in using mobile
phones, ipads and other devices has expanded. In addition to our two weekly sessions, we have also started our IT
Doctor sessions for one lo one support.
Our popular Surplus.2.U food stall continues each Wednesday outside our building, giving out free surplus food that
would otherwise go to landfill. Our peer group activilies now have a weekly session for people thal are neurop
diverse as well a5 our Art Class, Walking Group and Green Teams. Our Iow-cost Counselling service continues to
change and develop and we are now back to primarily delivering fa￿ to face session unless someone finds rt more
accessible to meet online.
Our services are based on needs identified by our dients or grants and commissioning opportunities. We receive a
wide range of referrals from housing associations. So￿al care and other local authority services. mental health
services, learning disability services, hospitals, GP practices, Job Centre Plus. Social Prescribing and other local
voluntary sector services.
Public banafit
The trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the
Charity should undertake.
Financial review
Main Sources of Fundin
Our main sources of funding were the London Borough of Richmond upon Thames (LBRUT), Achieving for Children
{AFC), Trust for London, Garfield Weston, Heathrow Community Trust, Richmond Mind and Tesco Community
Grants and local grant giving organisalion5." Hampton Fund. Richmond Parish Lands Charity. and Barnes Fund.
We have also received income from charges for our Spade gardening and our Coun5elling services as well as a
management charge for our management of the Disability Action and Advice Cenlie.
There was an increase in funding from £1,034.014 in 2023 10 £1,135,581 in 2024, and an increase in charitable
expenditure from £1,003,981 in 2023 to £1,129,407 in 2024. Unrestricted general fltnds have increased to £354,681
{2023: £346,019), unrestricted funds related to contracts increased to £19,434 12023.. £17,710) and reslricled funds
have decreasèd to £6,86812023= £11,080).
Our services are delivered with a mix of face to face and online provision. Our Glients continue to be impaded by
food and fuel povety which has meant that our advice services are still very busy.
We continue to deal with complex casework on housing, benefits. health and social care and money and debt. We
have increased our advice slaffing to cope with additional demand and are currently seeking additional funding to
do this on a more long-tern basis.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Reserves Polic
The objectives of the reserves policy are to=
Saleguard the long-term financial sustainability of the Charity by maintaining a minimum level of general
reserves to address specific risks.,
Set aside, and then release, resources to fund future plans,. and
Ensure there are sufficient funds lo pay staff and any outstanding debts in the event of a temporary
redLtction in the scale of our activities or closure.
The trustees have conduded that they should relain resep4es to meet four to six months of total expenditure
excluding the grants made to dients, which are directly funded, cU￿entlY a range from £302.156 to £453,235. A
further £19,434 is allocaled for advice services in 2024-25.
General unrestricted reserves at 31 st March 2024 were £354,681 (2023.. £346,019).
We also believe this level of reserves is what our funders and commissioners expect from a charity delivering
services on their behalf in order to provide assuran￿ of the viability of the organisalion over the course of a mulli-
year contra
Investment Activities
Richmond Advi￿ and Information on Disabilty (RAID) does not have any long term investments. Our cash ieseNes
are held in deposit accounts.
Risk Polic
The trustees follow the Charity Commission's recommended approach lo risk management and review the risks to
which the charitable company is exposed. Each significanl risk has a definilion and a score and Is regularly
reviewed by the trustees to ensure that systems have been established to mitigate against those risks. In particular,
insurance is in place and firlan￿$ are dosely monilored, personnel checks are carried oul and safeguarding
policies and procedures are implemented. Other risks that have been assessed Include loss of key personnel. both
slaff and trustee5, and loss of access to our premises. The trustees are satisfied that systems are in Pla￿ lo
manage risks that have been identified.
Plans for future
eriods
The charity aspires to continue all of our existing services subject to satisfactory funding arrangements and lo
develop new services based on need where funding can be sought. The Trustees have developed a Business Plan
to cover the period 2022-26 with new Priorities and goals. We are continuing to develop ways of increasing the
funded services we can deliver Including exploring contracl and grant opportunities in other London boroughs.
Structure. govemance and management
Governin
Document
The organisalion is a charitable company limited by guarantee, incorporated on 10th August 1998 and re-regislered
as a charity on 23rd March 1999. The company was established under a Memorandum of Association, which
established the objects and powers of the Charilable company and is govemed under its Articles of Association, as
amended in March 2015. Trustees and members guarantee to contribute an amount not exceeding £1 to the assets
of the charitable company in the evenl ofwinding up. The total number of such guarantees al 31 st March 2024 was
6712023= 62).
The Trustees, who are also the directors for the purpose of company law, and who served during the year are
included on Ihe legal and administrative page.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
TRUSTEES REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Recruitment and A ointment of Trustees
The existing trustees are responsible for the selection of new trustees. Under our governing documents 510/0 or
more of the board must be disabled or a carer for a disabled person. In. selecting trustees we ensure we choose
people who are passionale and knowledgeable about disability issues. often we will become aware of a potential
trustee as they may have been a service user or volunteer.
Potential trustees are invited to attend a number of meetings as observers and then if all agree are co-opted as
members at the next meeting. This process allows due consideration for the person's skills, eligibility, personal
competence and specialist knowledge to be taken into account and enables them to make a more informed
decision. Under our Articles, one third of the trustees are required to stand down every Iwo years but are eligible for
re-election. The following trustees slepped down arbd were re-elected at the m05t recent General Meeting,. Pauline
Hill, Scotty McLeod and Claire Newton.
anisational structure
Trustees have full responsibility for decisions affeding the govemance and strategy of the organi5ation. Trustees
give their lime freely and receive no remuneration or other financial benefits. Trustees meel around every six weeks
and have a number of sub-committees Ihat meet lo cover various areas of governance Including finance. policies
and procedures, human resources and qualty assurance. Trustees have overall responsibility for approving the
budget. the yeady financial statements, salaries and expenses, and any transfers at the end of the year.
Additional areas that trustees cover include=
Reviewing the business plan and ensuring that the strategy agreed is being achieved.,
Reviewing and amending the Memorandum and Articles..
Overseeing ihe Risk Assessment of the organisation-
Receiving reports on the performance of services-
Ensuring that monitoring of Health and Safety is carried out".
Checking that policies such as Data Protection Policy and Safeguarding are implemented.
Operational matters concerning the management of projecls and the day lo day running of the Disability Action and
Advice Centre building are deSegated to the Chief Executive who then decides what further delegation needs to be
made lo the Managers.
Board of Trustees Induction and Trainin
The chair of trustees lakes responsibility for the induction of new trustees, all trustees are required lo go through
induction Iraining that clearly sets out the responsibilitie5 and duties of the Board end also covers the activities and
policies of the organisalion. A number of PLÈblications from the Charity Commission are also provided and include
guidance on public benefil. This ensures Ihat trustees are aware of their responsibilities under Ihe Charities Acl. We
also recommend that truslees attend Understanding Governan￿ training delivered by Richmond Counal for
Voluntary Services.
Funds held as custodian trustee
Richmond AID has not acted as a custodian trustee but holds £3,650 (2023= £3,650) of funds on behalf of the
Equality Slakeholderfs Scrutiny Group Payments from the fund are made at their request.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
TRUSTEES REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Statement of trustees responsibilities
The trustee5, who are also the direclors of Richmond Advice And Information On Disabilrty (RAIDI for the purpose of
company law, are responsible for preparing the Trustees Report and the financial statements in accordance with
applicable law and United Kingdom Accounting Slandards (Uniled Kingdom Generally Accepted Accounting
Practice}.
Company Law requires the trustees lo prepare financial statements for each financial year which give a true and fair
view of the slate of affairs of the Charity and of the incoming resources and application of resources. including the
income and expenditure, of the charitable company for thai year.
In preparing these ffinancial statements. Ihe trustees are required to=
Selecl suitable accounting policies and then apply them consistently-,
Obsetve the methods and principles IFI the Charities SORP.,
Make judgements and estimales that are reasonable and prudent.. and
Prepare the financial statements on the going con￿rn basis unless tl is inappropriate to presume that the Charty
will continue in operation.
The trustees are responsible for keeping adequale accounting records that disclose with reasonable accuracy at
any time the financial position of the Charity and enable them to ensure that the financial statements comply with
the Companies Acl 2006. They are also responsible for safeguarding the assets of the Charity and hence for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
Auditor
In accordance with the company's articles, a resolution proposing thal David Howard be reappointed as auditor of
the company will be put at a General Meeting.
Disclosure of infomiation to auditor
Each of the Iruslees ha5 confirmed that there is no information of which they are aware which is relevant lo the
audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps lo
identify such relevant information and to establish that the auditor is aware of such information.
The trustees re
ort was approved by the Board of Trustees.
V Roden
Date..

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF RICHMOND ADVICE AND INFORMATION ON DISABILITY
{RAID)
Opinion
We have audited the financial statements of RiGhmond Advice And Infomialion On Disability IFiAID) (the 'Charity')
for the year ended 31 March 2024 which comprise the statement of financial activities. the balance sheet, the
statement of cash flows and notes to the finanual statements. including significant accounting policies. The financial
reporting framework that has been applied in Iheir preparation is applicable law and United Kingdom Accounting
Slandards. including Financial Reporting Standard 102 The Finanual Reporting Standard applicable in the UK and
Republic of Ireland (United Kingdom Generally Accepted Accounling Practice).
In our opinion, the financial statements..
give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its
incoming resources and application of resources, including its income and expenditure, for the year the
ended.,
have been propedy prepared in accordan￿ with United Kingdom Generally Accepted Accounting Practice.,
and
have been prepared in accordance wtth the requirements of the Companies Acl 2006.
Basis for opinion
We conducted our audit in accordance with Intemational Standards on Auditing (UK) (ISAS (UK)) and applicable
law. Our responsibilities under those standards are further described in the Auditorfs ￿SpOnsibl/ltIeS for the audit of
the financial statements section of our report. We are independent of the Charity in accordance with the ethical
requirement5 that are relevant lo our audil of the financial statements in the UK, including the FRC'S Ethical
Standard, and we have fulfilled our other ethical responsibilities in accordance with Ihese requirements. We believe
that the audit evidence we have obtained is suffiaent and appropriate to prowde a basis for our opinion.
Conclusions relating to going concem
In auditing the financial stalements, we have concluded that the trustees use of Ihe going concern basis of
accounting in the preparation of the financial statements is appropriate.
Based on the work we have perfomied, we have not identified any material uncertainties relating to events or
conditions that, individually or collectively, may cast significant doubt on the Charity's ability to continue as a going
Goncern for a period of at least Iwelve months from when the financial statements are authori5ed for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concem are described in the
relevant sections of this report.
Other information
The other infomiation comprises Ihe information included in the annual report other than Ihe financial statements
and our auditor's report Ihereon. The trustees are responsible for Ihe other infomialion conlained within the annual
report. Our opinion on the financial stalemenls does not cover the other information and, excepl lo the extenl
olherwise explicitly stated in our report, we do not express any fomi of assurance conclusion Ihereon. Our
responsibility is to read the other information and. in doing so. consider whether the other information is materially
inconsistent with the financial statemen15 or our knowledge obtained in the course of the audit, or otherwise appears
to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are
required to determine whether this gives rise to a material misstatement in the financial statements themselves. If,
based on the work we have performed. we conclude that there is a material misstatement of this other information,
we are required lo report that facl.
We have nothing to report in this regard.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF RICHMOND ADVICE AND INFORMATION ON DISABILITY
(RAID)
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of our audit-
the information given in the trustees report for the financial year for which the financial slalemenls are
prepared, which includes Ihe directors, report prepared for the purposes of company law, is consistent with the
financial statements., and
the directors. report included within the trustees report has been prepared in accordance with applicable legal
requirements.
Matters on which we are required to report by exception
In the light of the knowledge and uriderstanding of the Charity and its environrnenl obtained in the course of the
audit. we have not identified material misstalemenls in the directors, report induded within the truslees report.
We have nothing lo report in respect of the following matters in relation to whith the Companies Act 2006 requires
us to report lo you if, in our opinion..
adequate accounting records have nol been kept, or retums adequate for our audil have not been received
from branches not wsiled by us.. or
the financial statements are not in agreement with the accounting records and returns- or
ertain disclosures of trustees, rernuneration specffied by law are not made", or
we have not received all the information and explanations we require for our audit., or
the trustees were not entilled to prepare the financial statements in accordance with the small companies
regime and take advantage of the small companies. exemptions in preparing the trustees report and from the
requirement to prepare a strategic report.
Responsibilities of trustees
As explained more fully in the statement of ttustees responsibilities. the trustees, who are also Ihe directors of the
Charity for the purpose of company law, are responsible for the preparation of the financial slatemenls and for being
satisfied that they give a true and fair view, and for such intemal control as the trustees determine is necessary to
enable the preparation of financial stalements that are free from material misslatement, whether due to fraud or
error. In preparing the financial stalements, the Iruslees are responsible for assessing the Charity's ability to
continue as a going concern, disclosing, as applicable. matters related to going concem and using the going
oncem basis of accounting unless the trustees either intend to liquidate the charitable company or to cease
operalions, or have no realistic altemative but to do so.
Auditorfs responsibilities for the audit of the financial statements
Our objective5 are to obtain reasonable assuran￿ about whether the finanual statements as a whole are free from
material misstatement, whether due to fraud or error. and lo issue an auditorfs report thal includes our opinion.
Reasonable assurance is a high level of assurance bul is not a guarantee that an audil conducled in accordance
wilh ISAS (UK} will always delecl a material misstatement when it exists. Misstatemenls can arise from fraud or
error and are considered material if, individually or in the aggregate. they could reasonably be expected to influence
the economic decisions of users taken on the basis of these financial stslement5.
Irregularities, induding fraud, are instances of non-compliance with laws and regulations. We design procedures in
line with our responsibilities, outlined above, to detecl material misstatemenls in respect of irregularities, including
fraud. The extent to which our procedures are capable of detecting irregularilies, including fraud is detailed below..

RICHMOND ADVICE AND INFORMATION ON DISABILITY {RAID)
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF RICHMOND ADVICE AND INFORMATION ON DISABILITY
{RAID)
Our approach to identifying and assessing the risks of material misstalement in respect of irregularities, including
fraud and non-compliance with laws and regulation5. was as follows:
the engagement partner ensured that the engagement team collectively had the appropriate competence.
capabilities and skills to identify or recognise non-compliance wilh applicable laws and regulations..
we identified the laws and regulations applicable to the company through discussions wilh Irustees and
other management, and from our commercial knowledge and experience of the charity seclor,"
we focused on specific laws and ￿gUlatIonS which we considered may have a direct material effect on the
financial stalements or the operations of the company. including such as the Chariles Act 2011, taxation
legislation, data proteclion, anti-bribery, and health and safety legislation.,
we assessed the extenl of Complian￿ with the laws and regulations identrfied above through making
enquiries of management and inspecting legal Corresponden￿., and
identified laws and fegulations were communicated within the audit team regularly and the team remained
alert lo instances of non-compliance throughout the audit.
We assessed the susceptibility of the company's financial stalemenls to material misstalement, including obtaining
an understanding of how fraud might occur. by..
making enquiries of management as lo where they considered there was susceptibility lo fraud, their
knowledge of adual, suspected and alleged fraud-
considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and
regulations., and
To address Ihe risk of fraud through management bias and override of controls, we..
performed analytical procedures to identify any unusual or unexpected relationships;
lested journal entries lo identify unusual transactions..
assessed whether judgemenls and assumplions made in delemiining the accounting eslimales set out in
Note 2 were indicalive of potential bias; and
investigated the rationale behind significant or unusual transadions
In response lo the risk of irregularities and non-compliance with laws and regulalions. we designed procedures
which included, but were not limited to..
agreeing financial statement disdosures to underfying supporting documentation.,
reading the minutes of meetings of those charged with governance.,
enquiring of trustees as to actual and potential litigation and claims;
reviewing correspondence with relevant regulators
There are inherent limitations in our audii procedures described above. The more removed that laws and
regulations are from financial transactions, the less likely il is that we would become aware of non-complian￿.
Auditing standards also limit the audit procedures required lo identify non-compliance with laws and regulations to
enquiry of the directors and other management and Ihe inspection of regulatory and legal correspondence, if any.
Material misstatements that arise due to fraud can be harder to delect than those that arise from error as they may
involve deliberate concealment or collusion.
A fijrther description of our responsibilities is available on the Financial Reporting Council's website at.. https-.11
w.frc.org.ukJauditorsresponsibilitie5. This description fomis part of our auditorfs report.
Use of our report
This report is made solely to the charitable compan￿$ members. as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we mighl state to the charitable company's
members those matters we are required to slate lo them in an auditorfs report and for no other purpose. To the
fullest extent permitted by law. we do not accept or assume responsibilty to anyone other than the charitable
company and the charitable company's members as a body, for our audit work, for Ihis report, or for the opinions we
have formed.

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF RICHMOND ADVICE AND INFORMATION ON DISABILITY
(RAID)
Philip Lane FCCA
{Senior Ststutory Auditor)
for and on behalf of David Howard
Chartered Accountants
statutory Auditor
1 Park Road
Hampton Wick
Kingston Upon Thame5
KT14AS

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2024
Current financial year
Unrestricted Unrestricted
funds
funds
general
contracts
2024
2024
Restricted
funds
Total
Total
As Restaled.
2024
2024
2023
Notes
Income and endowments from:
Grants and donations
Charitable activilies
Snveslments
other income
137,559
41,379
453.300
440,776
26.264
619,714
479.564
8,574
27.729
623,087
383,932
4,986
22,009
8,574
22.052
5.677
Total income
168.185
494.679
472.717
1.135,581
1,034,014
Expenditure on:
Charitable activities
22,051
511.297
596,059
1,129,407
1,003,981
Total expenditure
22,051
511.297
596.059
1,129,407
1.003,981
Net incomel{expenditurel
146.134
{16.618)
(123.342)
6,174
30,033
Transfers be￿een funds
{137,472)
18,342
119.130
Net movement in funds
8,662
1.724
(4.212)
6,174
30,033
Reconciliation of funds:
Fund balances at 1 Apnl 2023
346.019
17.710
11.080
374,809
344,776
Fund balances at 31 March 2024
354,681
19,434
6.868
380,983
374,"809
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure
derive from continuing activities.
'A5 detailed in note 24, the 2023 figures have been reslaled to reflect a reclassification of income so that il is
presented in line with the requirements of the Charities SORP IFRS 102) and to be comparable with the current
year.
The notes on pages 14 to 29 form part of these financial slatemenls.
10-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
STATEMENT OF FINANCIAL ACTIVITIES {CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2024
Prior financial year las reststed")
Unrestricted Unrestricted
funds
funds
general
contracts
2023
2023
Restricted
funds
Total
2023
2023
Notes
Income and endowments from:
Grants and donations
Charitable activities
Investments
Other income
103,412
16,415
363,362
503,260
20,570
623,087
383,932
4.986
22,009
4,986
17,616
4,393
Totsl income
126.014
379,777
528,223
1,034.014
Expenditure on:
Charitable activities
7,671
383.972
612.338
1,003,981
Total expenditure
7,671
383,972
612,338
1,003,981
Net in¢omellexpenditure)
118,343
(4.1951
(84.115)
30,033
Transfers between funds
(101.751)
6.556
95,195
Net movement in funds
16,592
2.361
11,080
30.033
Reconciliation of funds:
Fund balances at 1 April 2022
329.427
15,349
344,776
Fund balanGes at 31 March 2023
346,019
17,710
11,080
374,809
11

RICHMOND ADVICE AND INFORMATION ON DISABILITY {RAID)
BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Notes
Fixed assets
Tangible assets
13
6,581
9,872
Current assets
Debtors
Cash at bank and in hand
14
145,344
434,491
59,949
505,744
579.835
565,693
Creditors: amounts falling due within
one year
15
(205.433)
(200,756)
Net current assets
374,402
364,937
Totsl assets less current liabilities
380,983
374,809
The funds ofthe Charity
Restricted income funds
Unrestricted funds - general
Unrestricted funds - contracts
17
6,868
354,681
19,434
11.080
346,019
17,710
18
380.983
374,809
The notes on pages 14 to 29 forni part of these financial slalemenls.
The financial statements were approved by the trustees on .
V Roden
Company registration number 3612476 (England and Wales)
12

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Notes
Cash flovrfs from operating activities
Cash absorbed by operations
22
179.827)
(14,0841
Investing activities
Investment income received
8.574
4,986
Net cash generated from investing
activities
8.574
4,986
Net cash used in financing activities
Net decrease in cash and cash equivalents
(71.2531
19,098)
Cash and cash equivalents at beginning of year
505.744
514,842
ash and cash equivalents at end of year
434,491
505,744
The notes on pages 14 to 29 fomi part of these financial statements.
13-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
A¢counting policies
Charity info￿natIon
Richmond Advice And Information On Disability (RAID) is a private company limited by guarantee
incorporated in England and Wales. The regislered office is Disability Action & Adwce Cenlre, 4 Waldegrave
Road, Teddington, TW118HT, Untted Kingdom.
1.1 Accounting convention
The financial slatements have been prepared in accordance with the Charity's [governing documentl, Ihe
Companies Acl 2006, FRS 102 "The Financial Reporting Slandard applicable in Ihe UK and Republic of
Ireland" ( FRS 102.) and the Charities SORP "Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland {FRS 102)" (effeclive 1 January 2019). The
Charity is a Public Benefit Enlity as defined by FRS 102.
The financial stalemenls are prepared in sterling. which is the fvnctional currency of the Charity. Monetary
amounts in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the historical cost convention, [modified to include the
revaluation of freehold properties and to include investment properties and certain financial instruments at fair
value]. The principal accounting poliaes adopted are set out below.
1.2 Going concern
At the time of approving the financial statements, the trustees have a reasonable expectation that the Charity
has adequate resources to continue in operational exislence for the foreseeable future. Thus the truslees
continue lo adopl the going concern basis of accounting in preparing the financial statements.
1.3 Charitable funds
Unrestricted ftjnds are available for use al the discretion of the trustees in furtherance of their charitable
objectives.
Restricted funds are subject to specific condttions by donors or grantors as lo how they may be used. The
purposes and uses of the restricted funds are set out in the notes to the finanryal statements.
1.4 Income
Income is recognised when the Charity is legally entitled to rt after any perfomance conditions have been
met, the amounts can be measured reliably, and it is probable that income will be received.
Cash donations are recognised on receipt. Other donations are recognised once the Charity has been notified
of the donation, unless perfomiance conditions require deferral of the amount. Income tax recoverable in
relation to donations received under Gift Aid or deeds of covenant is recogni5ed at the time of the donation.
Donations of goods and Se￿￿5 'in kind, are induded in income to the extent that they represent goods and
services that would have othetwise been purchased. The value of services provided by volunteers has not
been included.
Annual grants are induded in full in the Statement of Financial Activities for the penod to which they apply. In
the case of the grants received in the year. any portion relating to future periods is carried fofward as deferred
income.
14-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting policies
(Continued)
1.5 Expenditure
Liabilities are recognised a5 expenditure as soon as there is a legal or constfuctive obligalion committing the
charity to that expenditure, it is probable that a transfer of economic benefils will be required In settlement and
the amount of the obligalion can be measured reliably. Expenditure is accounted for on an accruals basis and
has been Classified under headings that aggregate all cost related to the calegory. Where costs cannot be
directly attributed to particular headings Ihey have been allocated to activitie5 on a basis consistent with Ihe
use of resources.
Central support costs, comprising the salary and overhead costs of Ihe central function, are apportioned on
the basis of staff lime and the amount attributed to each activity in accordance with the requirements of the
SORP. Governance costs comprtse all costs relating to Ihe public accountability of the charitable company
and its compliance with regulation and good practice. These cosls include costs relaling to the statutory audit.
1.6 Tangible fixed assets
Fixed assets are only capitalised where the unit cost of the purthase pri￿ eX￿edS £1,000.
Depreciation is calculated So as to write off the cost of an assel. less ils estimated residual value. over the
useful economic life of that assel as follows..
Depreciation is recognised so as lo write off the cost or valuation of assets less their residual values over Iheir
useful lives on the following bases".
Motor vehides
20DK per annum straight line
The gain or loss arising on the disposal of an asset is determined as the drfference be￿een the sale proceeds
and the carrying value of the asset. and is recognised in the statement of financial activities.
1.7 Impainnent of fixed assets
Al each reporting end dale, the Charity reviews Ihe carrying amounts of its tangible assets to determine
whether there is any indication that those assets have suffered an impairment loss. If any such indication
exists, the recoverable amount of the asset is estimated in order to determine the extent of Ihe impairment
loss {if any).
1.8 Cash and cash equivalents
Cash and cash equivalents include cash in harTd, deposits held al call wilh banks, other short-term liquid
inve5tmenls with original maturities of three months or less. and bank overdrafts. Bank overdrafts are shown
within borrowings in current liabilities.
1.9 Financial instruments
The Charity has elected to apply the provisions of Section 11 'Basic Financial Instruments, and Section 12
'Other Financial Instrumenls Issues, of FRS 102 to all of rts financial instruments.
Financial inslruments are recognised in the Chanty's balancE sheet when the Charity becomes party to the
contractual provisions of the instrument.
Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when
there is a legally enforceable right to sel off the recognised amounts and there is an intention lo settle on a net
basis or to realise the asset and settle Ihe liability simullaneously.
15-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting policies
(Continued)
Basic financial assets
Basic financial asse15. which include debtors and cash and bank balances, are initially measured al
transaction price including transaction costs and are subsequently carried at amortised cost using the effective
interest method unless the arrangement constitutes a financing transaction, where the transaction is
measured at the present value of the future receipts discounted at a market rale of interest. Financial assets
classified as receivable within one year are not amortised.
Basic financial liabilities
Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless
Ihe arrangement constilules a financing transaclion, where the debt instrument is measured al the present
value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable
within one year are not amortised.
Debt instruments are subsequently carried at amort15ed cost. using the effeclive interest rate method.
Trade creditors are obligations lo pay for goods or ServI￿S that have been acquired in the ordinary course of
operations from suppliers. Amounts payable are dassified as current liabilities if payment is due within one
year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at
transaction pnce and subsequenlly measured at amort15ed cost using the effective interest method.
Dere¢ognition of financial liabilities
Financial liabilities are derecognised when the Charity's contractual obligations expire or are discharged or
cancelled.
1.10 Employee benefits
The cost of any unused holiday entitlement is recognised in the period in which the employee's services are
received.
Termination benefits are recognised immediately as an expense when the Charity is demonstrably committed
to terminate the employment of an employee or to provide lermination benefits.
Critical accounting estimates and judgements
In the application of the Charity's accounting policies, Ihe Irustees are required to make judgements,
estimates and assumptions aboul the carrying amount of assets and liabilities that are not readily apparent
from other sources. The eslimates and associated assumptions are based on historirAI experience and other
faclors that are considered lo be relevant. Actual resutts may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revision5 lo accounting
estimates are recognised in the period in which the estimate is revised where the revision affecls only that
period, or in the period of the revision and future periods where the revision affects both current and future
periods.
16-

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RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Income from charitable activities
Unrestricted Restricted
funds
funds
contracts
2024
Total Unrestricted Restricted
funds
funds
contracts
2023
Total
2024
2024
2023
2023
Contact Income
Richmond Mind Mental
Health
SLWSTG Benefits Advice
LBRUT Benefits
LBR Welfare Benefils
Achieving for Children
(Afc)
LBRUT CILS Information
Navigation
Age UK Richmond Upon
Thames
37,748
41,667
89,687
87,398
37,748
41,667
89.687
87,398
84,610
88,700
84,610
88,700
56,000
56,000
56.000
56,000
139,760
139,760
133,292
133,292
1.040
1.040
760
760
Other Income
Counselling Income
26,264
26,264
20.570
20,570
453,300
26.264
479.564
363.362
20.570
383,932
Income from inveslments
Unrestricted Unrestrictsd
funds
funds
2024
2023
Interest receivable
8,574
4.986
Other income
Unrestricted Restricted
funds
funds
2024
2024
Total Unrestricted Restricted
funds
funds
2023
2023
Total
2024
2023
Service and building
Charge income
22,052
5.677
27,729
17,616
4,393
22,009
19-

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RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Direct costs of charitable activities
2024
2023
Personnel Costs
Core Costs
Building Cosls
Office Costs
IT Costs
Project Expenses
Client Grants
Project Costs
Partner Payments
676,809
22,790
62,695
17,549
22.179
2.218
222,938
9.327
83,330
552,027
21,055
58.778
10,427
21,181
4,120
211,730
13,193
102,247
1,119,835
994,758
Support and Governance costs
Auditors remuneration
Auditors remuneration - Other Services
7,474
2,100
6,822
2,400
9,574
9,222
Net movement in funds
2024
2023
The net movement in funds is stated after chargingl(crediting)=
Fees payable to the charty'5 audrtor..
for the audit of the charity'5 financial statements
for other financial services
Deprecialion of owned tangible fixed assets
7,474
2,100
3,291
6,822
2,400
3,290
10 Trustees
None of the Trustees received remuneration during the year (2023.. Nil).
The amount of expenses reimbursed to Trustees during the year was £0 (2023-. £111.
11
Employees
The average monthly number of employees during the yearwas..
2024
Number
2023
Number
Full time
Part Time
10
17
10
15
Total
27
25
-22-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
11
Employees
(Continued)
Employment costs
2024
2023
Wages and salanes
Social security costs
Other pension costs
600,462
49,797
16.195
503,356
35,887
12,784
666,454
552,027
There were no employees whose annual remuneration was more than £60,000.
Remuneration of key management personnel
The remuneration of key management personnel was as follows-
2024
2023
Aggregate compensation
123,012
118,911
12 Taxation
The charity is exempt from taxation on its activities because all its income is applied for charilable purpose5.
13 Tangible fixed assets
Motor
vehicles
Cost
At 1 April 2023
20,683
At 31 March 2024
20,683
Depreciation and impainnent
At 1 April 2023
Depreciation charged in the year
10.811
3,291
At 31 March 2024
14,102
Carrying amount
At 31 March 2024
6,581
At 31 March 2023
9,872
-23-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
14 Debtors
2024
2023
Amounts falling due within one year:
Contract and grant income receivable
Other debtors
Prepayments and accrued income
119,873
17,570
7,901
48,749
11,200
145,344
59,949
1S Creditors: amounts falling due within one year
2024
2023
Notes
Deferred income
Trade creditors
Olher creditors
Accrued costs
16
78,337
22.342
31,324
73,430
109,536
7,393
20,524
63.303
205,433
200,756
Deferred income included within the financial stalements relates to income receivable for grants. contracts
and donations for chartlable activities cartied our in fvture periods.
16 Deferred income
2024
2023
Other deferred income
78,337
109,536
Deferred income is included in the financial slatements as follows=
2024
2023
Deferred income is included wilhin:
Current liabilities
78,337
109,536
Movements in the year-
Deferred income at 1 April 2023
Released from previous periods
Resources deferred in the year
109,536
(109,5361
78,337
154,387
(154,387)
109,536
Deferred income at 31 March 2024
78.337
109,536
-24-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
17 Restricted funds
The restricted funds of the charity comprise the unexpended balance5 of donations and grants held on trust
subject lo specific conditions by donor5 as lo how they may be used.
At 1 April
2023
Incoming
resources
Resources
expended
Transfers At 31 March
2024
Connect to Tech
Client Grants
Counselling
Families Advice
Hounslow Advice
Fair Care London- REAL
Money Advice
Spade
Housing Campaign
11,080
63,294
263,088
27,682
45,279
28,609
28,615
1.324
12,345
2,481
{67.506)
(263,0881
{47,1841
{50,835}
{28,609)
156,625)
139.542)
(36.881)
(5.789)
6,868
19,502
5,556
28,010
38,218
24,536
3,308
11,080
472,717
(596,059}
119,130
6,868
Previous year:
At 1 April
2022
Incoming
resour¢es
Resources
expended
Transfers At 31 March
2023
Connect to Tech
Client Grants
Counselling
Families Advice
Hounslow Advice
Fair Care London - REAL
MoneyAdwce
Peer Nefv40rk
Spade
Green Teams
80,425
248,294
32.238
69.556
31.012
12,454
26,882
6,214
14,023
7,125
(69,3451
(248.2941
{53,675}
169,556)
(31.012)
(12.454)
{64,411)
{34,6031
(21,8631
{7,125)
11,080
21.437
37.529
28.389
7.840
528,223
(612,338)
95,195
11,080
-25-

RICHMOND ADVICE AND INFORMATION ON DISABILITY {RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
17 Restricted funds
(Continued)
Connect to Tech Digital is a digital inclusion projecl that promdes training and support to disabled people to
combat social isolation.
Client Grants were issued to people thal needed support with food and essentials.
Counselling is a counselling service for disabled people, carers and anyone that needs a low-cost
counselling service.
Families Advice is an ad￿￿ service for families in crisis. delivered in partnership with Citizens Advice
Richmond.
Hounslow Advice provides benefits advice to disabled people living in the borough of Hounslow.
Fair Care London was a campaign project. with Real as the lead partner. highlighting the impacts from social
care charges.
The Money Advice Project supports people with debt advice and access to giants.
Peer Nel)Nork supports disabled people to lead and run activities that bring together groups of disabled
people for peer support.
SPADE is a gardening service for disabled and older people.
Green Teams encouraged people to learn gardening skills and was funded by Heathrow Community Trust.
Campaign with Us is a campaign project to highlight the inequalities and challenges that disabled people
face with regards lo housing and is funded by Trust for London.
-26-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
18 Unrestricted funds- Contracts
These are unreslrtcted funds which are material to the Charity's activities.
At 1 April
2023
Incoming
resources
Resources
expended
Transfers At 31 March
2024
LBRUT Benefits
Buddy Up
CILS Information Navigation
SWLSTG Menlal Health Peer
Support
SWLSTG benefits advice
17,710
182.815
58,690
169.062
(191.144)
(66,226)
(179.868)
9,381
7,536
10,806
39.314
44,798
(34,167)
(39.892)
5,147
4,906
17.710
494.679
(511,297)
18,342
19,434
Previous year:
At 1 April
2022
Incoming
resources
Resources
expended
Transfers At 31 March
2023
LBRUT Benefits
Buddy Up
CILS Information Navigation
14.766
140.122
58,700
180.955
{135,3221
(65,2561
{183.394}
11,856}
6,556
1.856
17,710
583
15,349
379,777
{383.972)
6,556
17,710
The LBRUT Benefits service provides advice and information and 5UPPOrts disabled people to access Ihe
beneffts Ihey are entitled to.
Buddy Up matches young disabled people with a volunteer buddy and together they access social activities.
CILS Inforniation Navigation is an advice and infomiation service for disabled people and careers.
The Mental Health Peer Project is a partnership project, commissioned by South Wesl London and St
Georges ISWLSTG) and led by Richmond Mind. The serwce provides peer support to people experiencing
mental health distress.
The SWLSTG benefits advice service across Richmond and Kingston boroughs, was commissioned by
South Wesl London and St Georges (SWLSTG).
-27-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
19 Unrestricted funds
The unrestricted funds of the charFty comprise the unexpended balances of donations and grants which are
not subject to specific conditions by donors and grantors as to how they may be used. These include
designated funds which have been set aside out of unrestricted funds by the trustees fof specific purpose5.
At 1 April
2023
Incoming
resources
Resources
expended
Transfers At 31 March
2024
General funds
346,019
168,185
(22,051)
(137.472)
354,681
Previous year:
At 1 April
2022
Incoming
resources
Resources
expended
Transfers At 31 March
2023
General funds
329,427
126.014
(7,671)
(101,7511
346.019
20 Analysis of net assets between funds
Unrestricted Unrestricted
funds
funds
general
contracts
2024
2024
Restricted
funds
Total
2024
2024
At 31 March 2024:
Tangible assets
Current assetsl(liabilities)
6,581
348,100
6,581
374,402
19,434
6,868
354.681
19.434
6,868
380,983
Unrestricted Unrestricted
funds
funds
general
contracts
2023
2023
Restricted
funds
Total
2023
2023
At 31 Ma￿h 2023:
Tangible assets
Current assetsl{liabilities)
9.872
336,147
9,872
364,937
17.710
11,080
346,019
17.710
11,080
374,809
21 Related party transactions
There were no disclosable related party transactions during ihe year (2023 - none).
-28-

RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
22 Cash generated from operations
2024
2023
Surplus for the year
6.174
30,033
Adjustments for..
Investment income recognised in statement of financial activities
Depreciation and impairment of tangible fixed assets
18.574)
3,291
(4,986)
3,291
Movements in working capital-
Ilncreaselldecrease in debtors
Increasel(decrease} in creditors
{Decrease} in deferred income
(85,3951
35,876
(31,1991
27,004
{24,5751
{44,851)
Cash absorbed by operations
179,827)
(14,0841
23 Analysis of changes in net funds
The Charity had no material debt during the year.
24 Prior period adjustment
Changes to the Statement of Financial Activities
Period ended 31 March 2023
As previously
Adjustment
As restated
reported
Income from:
Donations and legacies
Charitable activities
Inveslments
Other income
986.449
42.579
4,986
{363,362}
341,353
623,087
383,932
4,986
22,009
22.009
1,034,014
1.034,014
During the year il was identified that the reported income in 2023 should be reclassified so that il is presented
in line with the requirements of the Charities SORP {FRS 102) and comparable with the current year. The
reclassifications movemenls are Shown above and there is no overall effecl on the level of income.
-29-