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|Contents||||||
|---|---|---|---|---|---|
||||||Page|
|Charity Reference and|Administrative|Details||||
|Trustees'<br>Annual<br>Report (Including||Directors' Report)|||4-12|
|Independent<br>Auditor's|Report||||13-16|
|Statement of Financial|Activities (Including||Income and Expenditure|Account)|17|
|Balance Sheet|||||18|
|Statement<br>of Cash Flows|||||19|
|Notes to the Financial|Statements||||20-32|





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|Charity registration|Charity registration|number|number|1074727|||||
|---|---|---|---|---|---|---|---|---|
|Company|registration||number|03537836|||||
|Trustees|||||||||
|||||Anne Joseph —Chair (resigned||from Board 16'"|||
|||||February 2023)|||||
|||||Jane Burrows —Vice Chair (appointed|||chair 16'"||
|||||March 2023)|||||
|||||David Sargent|||||
|||||Matthew<br>Moore (resigned 18'" May 2023)|||||
|||||Dr Rodney Cooper (resigned|30th May 2022)||||
|||||Andrew<br>Karno - Vice Chair (appointed|||16~||
|||||March 2023)|||||
|||||Graham<br>Coils (resigned<br>13'"December 2022)|||||
|||||Chika Udezue|||||
|||||Ann Dimmock (co-opted 2"' November 2022)<br>Jacqueline<br>Rance (co-opted 2"' November 2022)<br>Paul Kemp —(co-opted 2"' February 2023)|||||
|||||Sarah-Jane<br>Maidens (co-opted||14'" April 2023)|||
|||||Mike Gibson (co-opted 5'" April||2023)|||
|Company|secretary|||David Sargent (resigned as|Company||Secretary||
|||||on 16~ March 2023)|||||
|||||Paul Kemp (appointed<br>Company||Secretary on|||
|||||16~March 2023)|||||
|Senior Management|||Team|Zoe Bradley (Chief Executive Officer)|||||
|||||Tom Lund - H.O.Operations|and Service Delivery||||
|||||Dan Stannard<br>- H.O. Training||Development||and|
|||||HR|||||
|Registered|office|||The Civic Centre,|||||
|||||Bourne Avenue|||||
|||||Bournemouth|||||
|||||BH2 6DX|||||
|Statutory|Auditors|||Schofields|||||
|||||Chartered<br>Accountants<br>and|Statutory Auditors||||
|||||5'" Floor, Waverley<br>House|||||
|||||115-119Holdenhurst<br>Road|||||
|||||Bournemouth|||||
|||||BH8 8DY|||||
|Bankers||||Lioyds Bank Pic|||||
|||||45 Old Christchurch<br>Road|||||
|||||Bournemouth|||||
|||||BH1 1ED|||||





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|Issue|||2022-2023|2021-2022|2020-2021|2019-2020|
|---|---|---|---|---|---|---|
|Charitable<br>Support|&|Food Banks|41.00'/o|18.00'/o|720%|1.90%|
|Benefits 8 Tax Credits|||13.90%|14PP%|14.00%|21.60%|
|Financial Services|8|Capability|12.60'/o|24.00%|2640%|8 5Q%|
|Housing|||6.70%|690%|6.10%|8 1Q%|
|Debt|||6.00'/.|570%|520%|10.90%|
|Benefits Universal|Credit||3.40%|7.30%|16.60%|1790%|
|Relationships<br>8 Family|||3.10%|440%|3.30%|5.50%|
|Legal|||3.00%|4.10%|2 50%|430%|
|Utilities &Communications|||2.30'/o|1 40%|1 PP|1.20'/o|
|Employment|||2.30%|3.80%|6.70%|7.50'fo|
|Immigration<br>&Asylum|||1.60%|47P%|440%|4.60%|
|Consumer<br>Goods|8 Services||1.30%|1.80%|2.10%|390%|
|Travel 8 Transport|||0.60%|0.70'/o|0.60'/o|090%|
|GVA 8 Hate Crime|||0.60%|P 6P%|0.50%|P 7P%|
|Health 8 Community||Care|P 6P%|0.60'/o|P 6P%|1 QQ%|
|Other|||P 5P%|0.40%|0.90%|P 4P%|
|Tax|||P 4P%|1.40%|1.80'/o|0.80'/o|
|Education|||P 1P%|0.20%|0 10%|030%|





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||||||2023||2022|
|---|---|---|---|---|---|---|---|
||||Unrestricted|funds||||
||||General<br>funds|Designated|Restricted funds|||
|||||funds||Total|Total|
|||Note|F|||E|E|
|Income and endowments||||||||
|from:||||||||
|Donations<br>and legacies||2|85,702||1,820|87,522|86,399|
|Charitable<br>activities||3|301,643||2,319,966|2,621,609|1,705,776|
|Other trading<br>activities||4|3500|||3,500|180|
|Investments||5|5,450|||5,450|647|
|Total income and||||||||
|endowments|||396,295||2,321,786|2,718,081|1,793,002|
|Expenditure<br>on:||||||||
|Charitable<br>activities||6|(335,782)||(2,360,237)|(2,696,019)|(1,704,444)|
|Total expenditure|||(335,782)||(2,360,237)|(2,696,019)|(1,704,444)|
|Net incomel (expenditure)|||60,513||(38,451)|22,062|88,558|
|Transfers<br>between|funds||(27,750)||27,750|||
|Net movement<br>in funds|||32,763||(10,701)|22,062|88,558|
|Reconciliation<br>offunds:||||||||
|Total funds brought|forward||24,937|300,000|44,953|369,890|281,332|
|Total funds carried|forward||57,700|300,000|34,252|391,952|369,890|





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||||||2023|2022|
|---|---|---|---|---|---|---|
|||||Note|E|E|
|Cash flow from operating|activities|||20|50,256|281,064|
|Net cash flow from operating<br>activities|||||50,256|281,064|
|Cash flow from investing|activities||||||
|Payments<br>to acquire tangible<br>fixed assets||||||(13,703)|
|Interest received|||||5,450|647|
|Net cash flow from investing<br>activities|||||5,450|(13,056)|
|Cash flow from financing|activities||||||
|Bank loans repaid||||||~50,000|
|Net cash flow from financing<br>activities||||||(50,000)|
|Net increase<br>in cash and cash equivalents|||||55,706|218,008|
|Cash and cash equivalents|at the beginning|ofthe reporting|||571,957|353,949|
|period|||||||
|Cash and cash equivalents|at end the end ofthe reporting||period||627,663|571,957|
|Cash and cash equivalents|consist of:||||||
|Cash at bank and<br>in hand|||||371,595|316,840|
|Short term deposits|||||256,068|255,117|
|Total Cash and cash equivalents|||||627,663|571,957|





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|Ended 3<br>ncome|1 March 2023<br> from donations<br>and legacies|||
|---|---|---|---|
|||2023|2022|
||||F|
|Voluntary|donations|2,522|1,399|
|Donated|facilities|85,000|85,000|
|||87,522|86,399|



## 

|ncom|e from charitable<br>activities|||
|---|---|---|---|
|||2023|2022|
|||F|F|
|Grants|—Core service delivery|301,643|346,249|
|Grants|and contracts —Restricted projects|2,319,966|1,359,527|
|||2,621,609|1,705,776|



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|Analysis|ofexpenditure|on ch|aritable<br>a|ctivities||||
|---|---|---|---|---|---|---|---|
|Charitable|activities 2023|Activities|undertaken|Grant funding|of|Support costs|Total|
|||directly||activities||||
|||2023||2023||2023|2023|
||||F|E||E||
|Core service delivery|||213,774|||122,008|335,782|
|Restricted|projects||781,496|1,342,422||236,319|2,360,237|
||||995,270|1,342,422||358,327|2,696,019|
|Charitable|activities 2022|Activities|undertaken|Grant funding|of|Support costs|Total|
|||directly||activities||||
|||2022||2022||2022|2022|
|||||E||E||
|Core service delivery|||164,327|||155,633|319,960|
|Restricted|projects||823,849|310,000||250,635|1,384,484|
||||988,176|310,000||406,268|1,704,444|



## 

|esources and information|technology<br>have bee|n allocated<br>o|n the basis|of time expe|nded as follo|ws:|
|---|---|---|---|---|---|---|
||CoreService|Restricted|Total|Core|Restricted|Total|
||delivery|projects||service|projects||
|||||delivery|||
||2023|2023|2023|2022|2022|2022|
||P|E|E||F|F|
|Salaries|48,879|94,674|143,553|75,627|121,793|197,420|
|Staff and volunteer|1,377|2,697|4,074|2,585|4,162|6,747|
|Office|40,073|77,620|117,693|41,140|66,253|107,393|
|Premises|29,672|57,472|87,144|32,760|52,758|85,518|
|Governance|1,838|3,529|5,367|2,505|4,033|6,538|
|Other|169|327|496|1,016|1,636|2,652|
|Total|122,008|236,319|358,327|155,633|250,635|406,268|





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|Yea|r Ended 31 March 2023|r Ended 31 March 2023|||||||
|---|---|---|---|---|---|---|---|---|
||Grants paid||||||||
||||||||2023|2022|
||Restricted|projects:||||||F|
||Summer Support<br>—grants||paid to individuals|||||100,000|
||Summer<br>Support - grants||paid to institutions||- Faithworks|Wessex||10,000|
||Household|Support<br>—grants||paid to individuals|||1,208,744|200,000|
||Household|Support - grants||paid to institutions|- Hope Housing||28,600||
||Household|Support - grants||paid to institutions|-Age UK||23,000||
||Household|Support - grants||paid to institutions|-EDP Citizens Advice||76,000||
||Where we|can call home —grants<br>paid to institutions<br>—DEED, Dorset|||||6,078||
||||||||1,342,422|310,000|
|9|Governance|costs|||||||
||||||||2023|2022|
||||||||E|E|
||Trustee expenses||||||15|13|
||Fees payable to the charity's|||auditor for the audit ofthe charity's|||||
||annual<br>accounts||||||4,980|5,988|
||Trustee meetings<br>and other|||compliance|||372|537|
||||||||5,367|6,538|
|10|Net income|/ (expenditure)||for the year|||||
||Net income|/(expenditure)|is|stated after charging:|||||
||||||||2023|2022|
||||||||E||
||Depreciation<br>oftangible<br>fixed assets||||||11,663|12,011|
||Operating|lease rentals|||||2,706|3,052|



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|||2023|2022|
|---|---|---|---|
|||F||
|Wages and salaries||983,805|956,693|
|Social security||67,949|67,193|
|Defined contribution|pension costs|21,686|20,240|
|||1,073,440|1,044,126|



|mployer<br>Nl|and employ|
|---|---|
|2023|2022|
|Number|Number|



||F60,001 - 270,000|||||
|---|---|---|---|---|---|
|13|Tangible fixed assets|||||
|||Computer|Fixtures|Motor||
|||equipment|and fittings|vehicles|Total|
||||||P|
||Cost or valuation:|||||
||At 1 April 2022|35,220|22,061|49,908|107,189|
||Additions|||||
||At 31 March 2023|35,220|22,061|49,908|107,189|
||Depreciation:|||||
||At 1 April 2022|35,220|18,698|5,823|59,741|
||Charge for the year||1,681|9,982|11,663|
||At 31 March 2023|35,220|20,379|'l5,805|71,404|
||Net book value:|||||
||At 31 March 2023||1,682|34,103|35,785|
||At 31 March 2022||3,363|44,085|47,448|





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|Yea|r Ended 3|1 March|2023||||
|---|---|---|---|---|---|---|
|14|Debtors||||||
||||||2023|2022|
|||||||P|
||Prepayments<br>and accrued income||||69,948|55,241|
|15|Creditors:|amounts|falling due within one year||||
||||||2023|2022|
||||||P|E|
||Other tax|and social security|||18,536|15,519|
||Pension creditor||||3,721|3,545|
||Accruals|for grants|payable||92,344||
||Accruals||||9,827|27,715|
||Payments|received|on account for programme|related grants|217,016|257,977|
||||||341,444|304,756|



## 

||Total future|minimum<br>|lease payments<br>under non-cancellable|operating<br>leases are as follo|ws:|
|---|---|---|---|---|---|
|||||2023|2022|
|||||E||
||Not later|than one year||2,333|3,052|
||Later than one and not later than five years||||2,333|
|||||2,333|5,385|
|17|Deferred income|||||
|||||2023|2022|
|||||E||
||At 1 April|2022||257,977|60,308|
||Additions|/(released)|during the year|(40,961)|197,669|
||At 31 March 2023|||217,016|257,977|





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|a) Restricted funds||||||||
|---|---|---|---|---|---|---|---|
||||Opening||||Closing|
||||balance|Income|Expenditure|Transfers|balance|
||||2023||||2023|
||||E||||P|
|Cherry Tree Nursery||||10,034|(10,034)|||
|Macmillan<br>Care Locally||||25,200|(25,200)|||
|Christchurch<br>Magdalen||Trust||7,251|(7,251)|||
|Sovereign<br>Housing||||12,000|(17,852)|5,852||
|StAnn's Benefits||||15,000|(15,000)|||
|Financial<br>wellbeing|Poole|||39,838|(39,838)|||
|EUSS||||100,441|(100,441)|||
|Pension Wise||||101,723|(101,723)|||
|Macmillan<br>welfare||||81,134|(81,134)|||
|Help to claim||||645|(645)|||
|MAPS||||81,127|(81,127)|||
|Water Guru||||26,786|(26,786)|||
|Justice advice||||33,300|(48,457)|15,157||
|JP Morgan Let's talk||||||||
|money/Money<br>Talks||||209,305|(209,305)|||
|R3 Welfare||||8,240|(10,283)|2,043||
|Smart Meters||||9,882|(9,882)|||
|immigration<br>Support||||9,500|(9,500)|||
|Household<br>Support|Fund|||1,536,344|(1,536,344)|||
|Where We Can Call|Home|||14,036|(14,036)|||
|Urban Advice van|||44,804||(15,399)|4,698|34,103|
|Street support|||149||||149|
||||44,953|2,321,786|(2,360,237)|27,750|34,252|



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|a) Restricted funds|(continue|d)|||||
|---|---|---|---|---|---|---|
|||Opening|Income|Expenditure|Transfers|Closing|
|||balance||||balance|
|||2022||||2022|
||||E|F|E|E|
|Cherry Tree Nursery|||10,034|(10,034)|||
|Macmillan<br>Care Locally|||7,818|(7,818)|||
|Sovereign<br>Housing|||12,000|(14,352)|2,352||
|St Ann's Benefits|||15,150|(15,150)|||
|EDAS|||2,275|(2,275)|||
|Financial Wellbeing|Poole||42,838|(42,838)|||
|EUSS|||129,937|(129,937)|||
|Pension Wise|||99,839|(99,839)|||
|Macmillan<br>Welfare|||77,343|(77,343)|||
|Help to Claim|||106,911|(106,911)|||
|MAPS|||92,037|(92,037)|||
|Water Guru|||25,379|(25,379)|||
|Census project|||20,485|(20,485)|||
|Justice Advice|||38,031|(47,190)|9,159||
|JP Morgan Let's talk|||||||
|Money/Money<br>Talks|||98,781|(98,781)|||
|Financial<br>Resilience|||2,000|(5,190)|3,190||
|City Fibre|||2,640|(2,640)|||
|Energy Redress|||5,499|(5,499)|||
|Summer Support|||180,878|(180,878)|||
|R3Welfare|||81,760|(81,760)|||
|Smart Meters|||24,702|(24,702)|||
|Digital Access|||13,250|(13,250)|||
|Household<br>Support|Fund||270,000|(270,000)|||
|Urban Advice van||55,000||(10,196)||44,804|
|Street Support||149||||149|
|||55,149|1,359,587|(1,384,484)|14,701|44,953|



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|Note|s to the Financial Stateme|s to the Financial Stateme|s to the Financial Stateme|s to the Financial Stateme|s to the Financial Stateme|nts||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|Year|Ended 31 March 2023|||||||||||||||
||Designated|Core Continuity||||Fund|300,000||||||||300,000|
||||||||324,937|||396,295|(335,782)<br>(27,750)||||357,700|
||||||||Opening||||||||Closing|
||||||||balance||||||||balance|
||||||||2022|||Income|Expenditure||Transfers||2022|
||||||||F||||E|||F|E|
||General funds|||||||||433,415|(319,960)<br>(88,518)||||24,937|
||Designated|Core Continuity||||Fund|226,|176|||||73,824||300,000|
||Designated|Capital Equipment||||||7||||||(7)||
||||||||226,|183||433,415|(319,960)<br>(14,701)||||324,937|
|19|Analysis of net assets||||between funds|||||||||||
|||||||||General||funds|Designated||Restricted|||
||||||||||||funds||funds|Total||
|||||||||2023|||2023||2023|2023||
||||||||||E||E|||||
||Fixed assets||||||||||1,682||34,103|35,785||
||Cash and cash equivalents||||||||57,700||304,911||265,052|627,663||
||Other current||assets|/ (liabilities)|||||||(6,593)|(264,903)||(271,496)||
||Total||||||||57,700||300,000||34,252|391,952||
|||||||||General||funds|Designated||Restricted|||
||||||||||||funds||funds|Total||
|||||||||2022|||2022||2022|2022||
||||||||||E|||||||
||Fixed assets||||||||||3,363||44,085|47,448||
||Cash and cash equivalents||||||||24,937||325,150||221,870|571,957||
||Other current||assets|/ (liabilities)|||||||(28,513)|(221,002)||(249,515)||
||Total||||||||24,937||300,000||44,953|369,890||
|20|Reconciliation||ofnet income to net||||cash|flow|from operating<br>activities|||||||
||||||||||||||2023||2022|
||||||||||||||F||F|
||Net income for the year||||||||||||22,062||88,558|
||Interest receivable||||||||||||(5,450)||(647)|
||Depreciation||oftangible||fixed|assets|||||||11,663||12,011|
||(Increase)/decrease|||in|debtors||||||||(14,707)||23,607|



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|nalys|is ofchange|s<br>in net cash|||
|---|---|---|---|---|
|||1 April|Cash|31 March|
|||2022|flows|2023|
|||E|E|E|
|Cash||316,840|54,755|371,595|
|Cash|equivalents|255,117|951|256,068|
|Total||571,957|55,706|627,663|



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|Financial<br>instruments|Financial<br>instruments|Financial<br>instruments|||||||
|---|---|---|---|---|---|---|---|---|
|The carrying<br>amounts<br>ofthe charity's|||financial|instruments||are as follows:|||
||||||||2023|2022|
|||||||||E|
|Financial assets|||||||||
|Debt instruments<br>measured|at amortised cost:||||||||
|- Prepayments<br>and accrued|income||(note 14)||||69,948|55,241|
|Financial liabilities|||||||||
|Measured<br>at amortised<br>cost|||||||||
|—Other tax and social security||(note|15)||||18,536|15,519|
|- Pension creditor (note 15)|||||||3,721|3,545|
|-Accruals for grants payable|(note 15)||||||92,344||
|-Accruals (note 15)|||||||9,827|27,715|
|- Payments<br>received on account for|||programme||related|grants (note 15)|217,016|257,977|
||||||||341,444|304,756|





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|||||2022||2021|
|---|---|---|---|---|---|---|
|||Unrestricted|funds||||
|||General funds|Designated|Restricted funds|||
||||funds||Total|Total|
||||||F||
|Income and endowments|||||||
|from:|||||||
|Donations<br>and legacies||86,339||60|86,399|137,696|
|Charitable<br>activities||346,249||1,359,527|1,705,776|1,318,650|
|Other trading<br>activities||180|||180|63|
|Investments||647|||647|356|
|Total income and|||||||
|endowments||433,415||1,359,587|1,793,002|1,456,765|
|Expenditure<br>on:|||||||
|Charitable<br>activities||(319,960)||(1,384,484)|(1,704,444)|(1,241,597)|
|Total expenditure||(319,960)||(1,384,484)|(1,704,444)|(1,241,597)|
|Net income I(expenditure)||113,455|-|(24,897)|88,558|215,168|
|Transfers<br>between|funds|(88,518)|73,817|14,701|||
|Net movement<br>in funds||24,937|73,817|(10,196)|88,558|215,168|
|Reconciliation<br>offunds:|||||||
|Total funds brought|forward||226,183|55,149|281,332|66,164|
|Total funds carried|forward|24,937|300,000|44,953|369,890|281,332|



