Citizens Advice Bournemouth Christchurch and Poole Financial Statements Year Ended 31 March 2022 Charity registration number.. 1074727 Company registration number.. 03537836
Citizens Advice Bournemouth, Christchurch and Poole Report and accounts Year Ended 31 March 2022 Contents Page Charity Reference and Administrative Details Trustees, Annual Report Ilncluding Directors, Report) Independent Auditor's Report Statement of Financial Activities Ilncluding Income and Expenditure Account) Balance Sheet 4-11 12-15 16 17 Statement of Cash Flows 18 Notes lo the Financial Statements 19-32
Citizens Advice Bournemouth, Christchurch and Poole Charity Reference and Administrative Details Year Ended 31 March 2022 Charity registration number 1074727 Company rggistration number 03537836 Trustee$ Anne Joseph - Chair Jane Burrows - Vice Chair David Sargent Marianne Abley (resigned 1 March 2022) Matthew Moore Dr Rodney Cooper Iresigned 30 May 20221 Andrew Karno Graham Colls lappoinled 16 September 20211 Chika Udezue (appointed 24 February 2022) Keith Baggelle {resigned 8 May 20211 Company secretary David Sargent Soniof Management Team Zoe Bradley {Chief executive officer) Tom Lund Dan Slannard Reglstered office The Civic Cenlre, Town Hall Bourne Avenue Bournemouth BH2 6DX Statutory Auditors Schofields Chartered Accounlanls 2nd Sl8tulory Auditors 5th Floor, Waverley House 115-119 Holdenhurst Road Bournemouth BH8 8DY Bankers Lloyds Bank Pl¢ 45 Old Christchurch Road Bournemouth BH1 1ED
Trustees, Annual Report (Including Directors, Report) The Trustee Directors present their report and the audited financial slaternents of the Charity for the period 1 StApril 202110 31$1 March 2022 which are also prepared to meet the Directors report and accounts for Companies Act purposes. The Trustees have adopted the provision5 of the Statement of Recommended Practice ISORPI "Accounting and Reporting by Charities. in preparing the annual report and financial slalements of the Charity. Governance and Management Citizens Advice Bournemoulh, Christchurch and Poole is a registered Charity and company limited by guarantee. 11 is governed by ils Memorandum and Articles of Association. A Trustee Board, as conslituled in accordance with the provisions sel out in the Articles of Association, is responsible for the overall governanceof the company. The Trustee Board is responsible for appointing certain of its merribers lo act in an individualcapacily, as ils represenlalives, either as directors of the company or as cornpany secretary, in accordance with the requirements of the Companies Acts. As a registered Charity, the company is also required by the Charity Commissioners lo appoint named individuals lo act in a formal capacity as Iruslees of the Charity, wilhduties and responsibilities as sel out in Charity law and regulations. The maximum number of Iruslees is frfteen, and the minimum is three. Trustees are either annual general meeting, nominated by member organisations or co-opted by the Trustee Board, providing Ihatthe total of co-opted and nominated trustees does not exceed one third of the total number of Iruslees. All elected trustees musl retire from office al the third annual general meeting following the annual general meeting al which they were elected bul may be relected. All nominated or co-opted Iruslees musl retire fromoffice al the third annual general meeting following the ordinary meeting of the Trustee Board at which they were apF)oinled bul may be Telecled. The Trustee Board determines the pay and remuneration of key management personnel and staff based on the pay for roles in comparable organisalions, the general rale of inflation and affordabilty. The Charity promotes equal pay for work of equal value irrespective of gender or other personal factors. Organisational Chart.. Jan. 2022 Ic&fw4 JIniv* TLe A¢hKeSr%>iLWi Trustee Recruilmenl and Trainin Trustees are recruited from member organisations andlor for the specific skills that they c8n bring to the Charity. There is a Irustee induction process and new trustees visit Citizens Advice Bournemoulh, Chri51church and Poole enabling them lo engage in and fully understand the operational workings of the Charity. New trustees undertake relevant training in relation to the Citizens Advice Boumemoulh, Chrisl¢hur¢h and Poole affairs, operations and duties of a trustee. Included in the ongoin9 training programs, are visits to the offices ensuring they engage regularfy with the project and core delivery teams.
Trustees, Annual Report (Including Directors, Report) Princi al risks and uncertainties The Trustee Board actively review on a regular basislhe risks lo which the Charity is exposed.The major risks are strategic, compliance, financial, operational and markevenvironmenlal, A Risk Register for the Charity has been agreed by the Board,. this defines the risks lo the organisalion, their likelihood, Iheir effect and miligalion plans. The Trustees are satisfied that systems have been established lo enable regular reports lo be prOdUd so that they can monitor such risks and, where necessary, steps can be taken to milioate exposure Iherelo. The principal risk is the uncertainly of future funding. The management team continue lo look for new fundingslreams and opportunities lo collaborate with others lo develop new projects. Ongoing funding applications are monitored closely by the Trustees together with the accompanying staff levels so as lo maintain sufficienlreserves to meet the obligations of the organisation in the event that no future funding is secured. Further monitoring of cashflow against budgets is undertaken lo ensure that there is adequate cash flow lo meet daylo day running costs. Another big risk is the loss of staffing within the key roles of the Charity. To mitigate this risk. roles and skills are shared within the team and staff developmenvtraining provided lo develop the team's skills. Where we have found shortages, this has been addressed by vacancies being filled internally or via the assistanceof volunteers. Covid-19 Im act The longer-tefm impact of the pandemic on the economy will undoubtedly place further strains on Government and Local Council funding. The Charity SOLJghl and obtained funding during the year lo increase capacity and decisive management action was taken lo ensure that staff and volunteers were able towork safely from home in a timely manner lo facilitate continuation of servi$ via telephone, email and webchal, with minirnal éisruplion. Public Benefit The Trustees have referred lo the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the Charity's aims and objectives and in planning ils fLJlure activities. They do not consider that the Charity's activities include any potential detriment or harm or convey any significant incidental private benèfit. Affiliations Citizens Advice Bournemouth Christchurch and Poole 15 a fflember of The National Association of CilizensAdvice and is required to comply with the regulations provided by this umbrella organisation. Fundraisin activities The Charity has no significant fundraising activities and costs in the year. During the year under review, the Charity did not re1ve any complaints about the fundraising activities it carried out. 11 is the Trustees, policy that all service users as well as members of the public are protected from unreasonable intrusion into their privacy or unacceptable approaches in procuring funds. The Charity does not use professional fundraising enlilies. Objectives and Activities Ob'eclives The objectives of the Charity are to promote any charitable purpose for the benefit of the community mainly, bulnol exclusively, in the area covered by the Unitary Council of Bournemoulh, Christchurch and Poole or any successor body lo them, by the advancement of education, the protection and preservation of health, and the relief of poverty, sickness anij distress. In setting objectives and planning activities the trustees have given careful consideration to the Charty Commission's public benefit gUidare. The principal charitable object of the company is lo establish and conduct a free, independent, confidenti81 d impartial service of advice, information and counsel for the benefit of the community and the general public within mainly bul not exdusively the area covered by the Unitary Council of Bournemouth Christchurch and Poole.
Trustees, Annual Report (Including Directors, Report) The Trustees achieve the above aims by following the National Citizens Advice guidelines through.. The negotiation and raising of funding agreements with the local council and various bodies. The training and development of a diverse range of volunteers and staff ensuring equalopportunities for all. The management of financial operations annually against budget and3lan. Activities In addition to the provision of the core advice service, which is principally financed by service level agreements with the Unitary Council of Bournemoulh, Christchurch and Poole Borough, all of which helps the Charity meet ils overall aims of providing the advice for the problems people face, the company also operated the below specific material projects and services during the year under review. All these addilional operations assisted Citizens Advice Bournemoulh, Christchurch and Poole lo rise lo the challenge of meeting continuing increased demand in the economic environment. NB.. The service level agreement for the core advice seTvice we have with BCP Council is a recognition fromlhem of the overall contribution and subsequent positive impact our organisalion has had on the lives of those people who have used our services. Water Guru - Funded by Wessex Water & South West Water Support for clients who are in financial hardship access social larrffs, reduced rates and grants form both Wessex Water and South West Water. South West Spgcialist Debt Advlce ProSect- Sub-grant agreement with national Citizens Advlce- Funded by the Department for Work and Pensions Support and guidance for Bournemouth, Christchurch and Poole residents facing financial drfficulty with ebl, insolvency, write offs or negotiations. Pension Wise - Sub-grant agreement with national Citizens Advice via Citizens Advice Plymouth - Funded by the Department for Work and Pensions Free pension guidance for people across Dorset aged 50 and over who have a defined contribution pension. EDAS Outrea¢h Advico Project- Funded by EDAS, a local support service for adults and young people affeeted by alcohol, illicit subslances. and over-thtrcounter or prescribed medication misuse andlor experiencing mental distres5. Support for Poole EDAS IEssenlial Drug and Alcohol Services} clients who require advice and guidance on a range of enquiry areas including housing, benefits and debt. Funding for this project ended in October 2021, due lo funding conslrainls. Let's Talk Money- Funded by J.P. Morgan Chase Foundation Tailored advice and guided solutions for BCP residents to improve financial resilience. money management skills and general wellbeing. Macmillan Speclallst Benefit Senrfice- Funded by Macmillan Cancer Support Holistic advice service, particularly involving benefits, for those affected by cancer who live, work or receive Irealmenl in Bournemouth or Poole. Cherry Troe Nursery Outrgach- Funded by Cherry Troe Nursèry, a sheltgrod work project ba$gd on hortlculture that provides meaningful work In a supportlve envlronment. aiming to restore well- being to people with menlal illness. Holistic advice service, particularly involving benefits and disability rights, for volunteers with complex needs working al the nursery. St Ann's Speclallst Beneflt ServiG¢- Funded by BCP Councll Support for patients of Si Ann's Hospital, a facility for those with acute mental illness, who require specialist benefit advice and guidance.
Trustees, Annual Report (Including Directors, Report) Justice Advi¢8 and Litigant in Person Project - Sub-grant agreement with Citizens advice Central Dorset- Funded by the Access to Justlce Foundation Litigant in person family casework support for people who may already be engaged in leg81 proceedings or have issues that could lead to legal proceedings. Based in Bournemouth Crown and County Court, the Family Caseworker cannot represent clients at court bul can act as a Mackenzie friend. Flnanclal Wellbeing seICe- Funded by BCP Council and YMCA Bournemouth Financial wellbeing advice and support for single adults or couples who present as homeless or al risk of homelessness and have a local connection lo Bournemoulh, Christchurch and Poole. Census Support Serrficg- Fundgd by Good Things Foundation Digital access support for BCP residents struggling lo complelelaccess the 2021 online cenSLts spanning a 9 week period from the beginning of March 2021 to early May 2021 inclusive. Help to Claim - Sub%rant agreement with national Citizens Advl¢e- Funded by the Department for Work and Penslons A nationally funded project in partnership with the DWP that supports people in the inilial stages of their Universal Credit claim. Funding for this work ended on the 31 sl March 2022. Digital Devices- Funded by Good Things Foundation Support for working-aged adults in BCP. on a low income lo receive a digital device, conneclivily, and digital skills support. EU SettlBment Scheme IEUSSI - Funded by the Home Offlce Support service assisting those wishing lo apply lo the EU Settlement Scheme Isellled and pre-settled slalusl. The deadline for most people to apply to the EU Selllement Scheme was 30 June 2021 however late applications may be processed subject lo eligibility criteria's or for those who already have pre-settled status, and you are applying for settled status. Specialist Benefit Support - Funded by Macmillan Caring Locally based at Christchurch Hospital Specialist benefits advice and guidance lo Christchurch Hospital patients, ensuring those who have cancer or relatives of those affected are receiving lo what they are enlilled. Specialist Debt and Complex Benefits Advice- Funded by Soverelgn Houslng Assoclatlon Debt and complex benefit advice lo tenants who are struggling lo maintain their tenancy due lo unmanageable debt. R3 Welfare- Funded by BCP Councll through the Addltlonal Restrictions Grant Strgam 3 R3 Grant Scheme Collaborative project, delivered on behalf of BCP'S R3 Welfare Group lo support and develop access to opportunities that promote increased economic growth across the BPC Conurbation by raising awareness of activities lo support unemployed. underemployed and employed residents with skills developmenl and access to specialist services. Funding ended March 2022. R3 Walfare 8ounceback- Funded by BCP Councll through the Additional Restrictions Grant Strèam 3 Bounceback Challenge Fund Grant Scheme Financial guidance and support for self-employed, micro and SME businesses operating in BCP affected by the Coronavirus pandemic through a project tilleé Let's Talk Business. Funding ended March 2022. Covid Local Support (Summer Supportl- Funded by BCP Council Support service for low income residents of BCP requiring support lo access grants lo enable affordability of energylulililies, essential clothing andlor a¢¢ess lo food. Funding covered the period May 202110 Seplember 2021. Covid Local Support (Self Isolation)- Funded by BCP Councll Capacity support for BCP residents impacted by Covid andlor associated 5elf-isolation requirements. Funding covered the period October 2021 to March 2022. CityFibre- Funded by CltyFlbre Fvnding was received from CityFibre towards the development of the Lets Talk Money App.
Trustees, Annual Report (Including Directors, Report) Energy Redress- Funded by Citizens Advice East Dorset and Purbeck The funding covered FFP hosting fees. The project funding shall continue until August 2022. Smart Meters- Funded by Natlonal Engrgy Action The project aims lo help build awareness and confidence of smart meters, Enabling people within the target group lo understand how smart meters can benefit them in managing their energy bills. The project ran from June 202110 December 2021. Financial Reslllence Single Point of Contact Delivery of a campaign project lo raise awareness of financial support during the coronavirus pandemic. Funding enabled the provision of a single point of contact helpline and contribution lo the development of a web app under the campaign brand of Let's Talk Money. Urban Advlce Van- Funded by BCP Councll Funded by BCP Council lo provide an outreach service with effect from 1 September 2021. Street Support Remaining funds held in respect of connecting people and organisalions locally, to end homelessness in Boumemoulh, Christchurch and Poole. Household Support Fund (Winter Supportl- Funded by BCP Councll Support service for low income residents of BCP requiring support lo access grants lo enable affordability of energylulililies, essential clothing andlor access lo food. Funding covered the period November 2021 to March 2022. Grant Maklng PoliGy During 2021122 Citizens Advice Bournemouth Christchurch and Poole had a key role in.. 1. the distribution lo the residents within the BCP conurbation for the management and delivery of vouchers lo individuals through Winter Warmth, Summer Support and Household Support fund in partnership with BCP Council. identifying key recipients and adhering to laid down criteria for eligibility and auditing purposes from BCP Council 3. providing support and advice enabling inéividuals lo receive support vouchers and understand the terms and conditions of their support. Achievements and perforniance During the year ended 31 March 2022, we helped 12,322 people, including 1,061 quick client contscts and dealt with 31,665 different issues. 4 in 5 clients supported said we helped them find a way forward. Our work supported our clients lo gain an extra £2,036,155 of income and the direct value of debt written off for clients lolalled £316,255. Using a Treasury-approved model, the estimated overall financial value of our work for the people we helped in 202112022 lolalled £10,837,954 and our eslimaled overall financial value lo the public, Ihrou9h our advice and volunteering services lotalled £28,588,649. Due to the ongoing coronavirus pandemic, restrictions during the 202112022 year continued to affect how clients accessed our services. During the year, the majority of our a1VitieS continued lo be conducted by lelephone157 /01. Activities conducted digitally via email, Webchal and video calling accounted for 320/0 of our work and activities conducted by letter accounted for 30/0 of all our advice aclivilies. In-person advice began lo increase signrficanlly from September 2021, as restrictions began to ease, and accounted for 801ty of our work thro*Jghoul the year. Delivery of our services throughout the year was supported by 105 dedicated volunteers {including Trustees), lolalling an eslimaled public value of volunteering 81 £510,719.
Trustees, Annual Report (Including Directors, Report) The following table highlights the percentage of issues presented by clients during the year, reflecting the work undertaken in comparison lo the previous two years. 2021-2022 24.00 /. 2020-2021 2019-2020 Financial services & capability Charitable support & foodbanks Benefils & tax credits Benefits Universal Credit Housing Debt Immigration & asylum Relationships & family Legal Employment Consumer goods & services Tax Utilities & communications Travel & transport GVA & hate Crime Health & community care Other Education 7.20° 14.00% 14.00 /0 21.60/. 6.100 5.200 4.40% 8.10.10 10.90% 5.70/0 4.70% 4.40 1. 4.10/0 3.800/0 1.800/0 2.50/0 6.700 2.10% 1.80% 4.300/0 7.50° 3.90 /0 1.40/. 0.70/. 0.60/0 0.50°/0 0.600 0.900 0.70° 1.00% 0.20/0 0.400/0 0.200/0 The senior management team and trustees continue lo monitor client enquiries and areas of work to ensure resources are appropriately allocated. In addition, client feedback continues lo be sought which provides information about melhodg of eontsct, wailing times and levels of satisfaction in relation lo the advice offered. Volunteers Operational activities are supported lo a signrfieant extent by a leam of unpaid volunteers, either acting aslrained advisers or providing additional clerical and adminislralive support. Without the assistsnce of suchvolunleers, it would not be possible for us to provide the range of services currently made available lo clients. The Trustee Directors once again wish to express their appreciation of the invaluable contribution made by the volunteers during the year under review. Plans for future eriods We will continue lo provide our free, independent and impartial general advice service and will look for newways lo provide more in depth support lo those with more complex problems. Financial review The financial slalemenls of the company for the year ended 31 March 2022 are as sel out on page8 16 to 32. The financial slalemenls are presented in accordance with the Companies Act 2006 and Accounting and Reporting by Charities Slalemenl of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK andlreland IFRS1021 issued in October 2019. Total income for the year ended 31 March 2022 was £1,793,00212021.' £1,456,765) and total expenditure was £1,704,444 {2021.. £1,241,597) resulting in a surplus for the year of £88,55812021.' £215,168). Total Charity funds on 31 March 2022 were £369,89012021: £281,332). The level of free reserves held in General funds stood at £24,93712021.. £nil) as of 31 March 2022. The level of free reserves held in the Designated Core Continuity Fund. excluding fixed assets of £3,363 stood al £296,63712021= £216,632) as of 31 March 2022. Restricted funds lolalled £44.953 {2021'. £55.149) as at
Trustees, Annual Report (Including Directors, Report) 31 March 2022. Reserves Poli The Trustees review the reserves policy on an annual basis to ensure that the organisalion can operate as a going concern and fulfil ils legal obligations. The balance carried forward on the General Fund represents unrestricted funds that are freely available for the general objectives of the Charity. Designated funds comprise unreslricled funds that have been sel aside by the Trustees for a particular purpose. The designated Core Conlinuily Fund has been set by the Trustees al a level equivalent lo 3 months, normal operating expenditure which would enable the closure costs of the Charity lo be met. Reslricled funds are funds which are lo be used in accordance with specific reslriclions imposed by donors or which have been raised by the ChaTily for a particular purpose. Investments Poli The Charity does not invest its funds. Cash funds held by the Charity that exceed ils immediate requirements to finance its charitable activities are held in savings accounts with Lloyds Bank plc, Teachers Building Society, Bath Building Society, Cambridge and Counties Bank and Redwood Bank. Research and Cam ai n5 Conducting research and undertaking campaigns is essential for the ongoing improvement of services that benefit the lives of Bournemoulh, Christchurch and Poole residents. Our advisors he5p clients with the problems that they face al lime critical points. Conducting research and engaging in campaign activities allows us lo lake this one slep further. Using the evidence collected, trends can be recognised that allows us lo tackle clients, problems al the root cause and work in a way that is prevenlalive. This is beneficial in terms of our own lime and resources, bul also allows us to make the conurbation of Bournemouth, Christchurch and Poole a fairer and more inclusive community. A strong and established research and campaign strategy can therefore improve lives. The Trustee Board has a Iruslee with responsibility for research and Campaigns, whose task il is lo raise the level and impact of the work undertaken by Citizens Advice Bournemouth Christchurch and Poole and maintain Trustee Board input into this important aspect of our work. In 202112022 our research and campaign work continued lo be predominantly influenced by the associated factors of the coronavirus pandemic bul also recognised emerging issues related lo increasing cost of living expenses such as the afiordabilily of energy, and the increasing costs related lo affordable food access. During the year, the predominant issues presented by clients were related lo financial insecurity including access lo charitable grants and access lo food alongside support with access lo benefits. Throughout the year a number of research and campaign activities were undertaken lo highlight the struggles faced by residents of Bournemouth. Christchurch and Poole. Trustees. responsibilities The trustees (who are also directors of Ihe charitable company for the purposes of company lawl are responsible for preparing the Trustees, Annual Report and the financial slalemenls in accordance with applicable law and United Kingdom Accounting Standards (UK Generally Accepled Accounting Practice). Company law requires the trustees to prepare financial slalemenls for each financial yeaf. Under ¢ornpany law the trustees musl not approve the financial slalemenls unless they are satisfied that Ihey give a true and fair view of the stale of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial slalemenls. the Iruslees are required lo.. select suitable accounting policies and apply them consislenlly. observe the methods and principles in the Charities SORP Islalemenl of Recommended Practice) 2019 IFRS1021. make judgements and estimates that are reasonable and prudent. sl8le whether applicable UK Accounting Slèndards have been followed, SLJbjecl lo any material departures disclosed in the financial slatemenls. prepare the financial slalements on the going concern basis unless il is inappropriate lo presume that the charitable company will continue in operation. 10
Trustees, Annual Report (Including Directors, Report) The Iruslees are responsible for keeping adequate accounting records that disclose with reasonable accuracy al any time the financial position of the charitable company and enable them lo ensure that Ihe financial slalemenls comply with the Companies Act 2006. They are also responsib5e for safeguarding the assets of the charitable company and hence taking reasonable steps for the prevention and detection of fraud and other irregularities. As far as the Iruslees are aware.. there is no relevant audit information of which the charitable company's auditor is unaware. and the Iruslees have taken all steps that they ought lo have taken lo make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. This report has been prepared in accordance with the special provisions of Parl 15 of the Companies Act 2006 relating lo small companies. Signed on behalf of the board of Trustees.. Anne Joseph, Chair of Trustee Board David Sargeril, Finance Director Dated this .d8y of. . 2022..
Independent Auditor's Report to the Members of Citizens Advice Bournemouth, Christchurch and Poole Opinion We have audited the financial statements of Cilizens Advice Bournemoulh, Christchurch and Poole Ilhe 'charilable company'l for the year ended 31 March 2022 which comprise the statement of financial aclivilies, the balance sheet, the cash flow statement and notes lo the financial slalemenls, including significant accounting policies. The financial reporting framework that has been applied in their preparatio is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Reptjblic of Ireland Iuniled Kingdom Generally Accepled Accounting Praclicel. In our opinion the financial slalemenls.. give a true and fair view of the slate of the charitable company's affairs as al 31 March 2022, and of ils incoming resources and application of resources, including ils income and expenditure, for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance wf(h the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing IUKI IISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial slalemenls section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant lo our audit of the financial slalemenls in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is SLJfficienl and appropri21e to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial slalemenls, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the firiancial slalemenls is appropriate. Based on the work we have performed, we have not idenlrfied any material uncertainties relating lo events or conditions that, individually or collectively, may cast signrficanl doubt on the charitable company's ability to continue as a going concern for a period of al least twelve months from when the financial slalemenls are aulhorised for issue. Our responsibilities and the responsibilities of the Iruslees with respect lo going concern are described in the relevant sections of this report. Other Information The other information comprises the information included in the Iruslees annual reFX)rt, other than the financial slalemenls and our audilor's report Ihereon. The Iruslees are responsible for the other information contained within the Trustees report. Our opinion on the financial statement5 does not cover the other information and, except lo the exlenl otherwise explicitly slated in our report, we do not express any form of assurance conclusion Ihereon. Our responsibility is lo read the other information and, in doing so, consider whether the other information is materially inconsislenl with the financial statements or our knowledge obtained during the audit or otherwise appears lo be materially misslaled. If we identify such material inconsistencies or apparent material misslalemenls, we are required lo determine whether this gives rise to a material misstalemenl in the financial slalemenls themselves. If, based on the work we have performed. we conclude that there is a material misstatement of this other information, we are required lo report that fact. We have nothing lo report in this regard. Oplnlons on other matters prescribed by the Companies Act 2006 Based on the Work undertaken in the course of the audit.. the information given in the Trustees, report (incorporating the Directors, report} for the financial year for which the financial statements are prepared is consislenl with the financial slalements., and the Directors, report has been prepared in accordan with applicable legal requirements. 12
Independent Auditor's Report to the Members of Citizens Advice Bournemouth, Christchurch and Poole Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and ils environment obtained in the course of the audit, we have not identified material misslalemenls in the Directors, Report. We have nothing to report in respect of the following mallers in relation lo which the Companies Act 2006 requires us lo report lo you rf, in our opinion.. adequate accounting recorés have not been kept, or returns adequate for our audit have not been received from branches not visited by us., or the financial statements are not in agreement with the accounting records and returns., or certain disclosures of Directors, remuneration specified by law are not made,. or we have not received all the information and explanations we require for our audit or the trustees were not enlilled lo prepare the financial statements in accordance with the small companies, regime and lake advantage of the small companies, exemptions in preparing the Directors. report and from the requirement lo prepare a strategic report. Responsibilities of trustees As explained more fully in the Iruslees. Tesponsibililies statement sel out on pages 10 and 11 the Iruslees (who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Iruslees determine is necessary to enable the preparation of financial statements that are free from material misslalemenl, whether due lo fraud or error. In preparing the financial slalemenls, the Iruslees are responsible for assessing the charitable company's ability lo continue as a going concern, disclosing, as applicable, matters related lo going concern and using the 90ing concern basis of accounting unless the trustees either intend lo liquidate the charitable company or lo cease operations, or have no realistic alternative bul lo do so. Auditor's responsibilities for the audit of the financial statements Our objectives are lo obtain reasonable assurance about whether the financial slalements as a whole are free from material misslalemenl, whether due to fraud or error, and lo issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misslatemenl when il exists. Misstatements can arise from fraud or error and are considered material rf. individually or in the aggregate. they Could reasonably be expected lo influence the economic decisions of users taken based on these financial slalemenls. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, lo detect material misslalemenls in respect of irregularities, including fraud. The extent lo which our procedures can delect irregularities, including fraud is detailed below.. An understanding of the legal and regulatory framework the charitable company operates in was obtained through discussions with the Trustees and other management in addition lo our general sector experience. The most significant laws and regulations identified, being those that have a direct effect on material amounts and disclosures in the financial stalemenls, are the Accounting and Reporting by Charities.. Statement of Recommended Practice IFRS 1021 issued in October 2019, FRS 102, Companies Act 2006, Charities Act 2011 and HM Revenue & Customs IHMRCI Tax Legislation. We also considered other laws and regulations that do not have a direct effect on the financial slalemenls bul Complian with which may be fundamentsl to the company's ability lo operate, or to avoid material penalty. These included the requirements of the national citizens advice regulations, employment law and the company's obligations under Coronavinjs legislation. 13
Independent Auditor's Report to the Members of Citizens Advice Bournemouth, Christchurch and Poole Audit procedures were performed by the engagement team lo.. obtain sufficient evidence regarding compliance. These procedures include making enquiries lo Trustees and other management in addition lo the inspection of applicable regulatory and legal correspondence. Financial stslemenl disclosures were reviewed and lesled lo supporting documentation., identify and assess the design effectiveness of controls managemenl has pul in place lo prevent and delecl fraud. The company's systems and controls were documented. and audit procedures were designed lo test these controls., challenge the assumptions and judgments made by management in its significant accounting estsmales and idenlfy and lesl journal entries, in particular any jourrial entries posted with unusual account ombinalions assess the exlenl of compliance with the relevant laws and regulations We have properfy planned and performed the audit in accordance with audrting standards and all members of the engagement team have the appropriate competence and capabilities lo identify or recognise non-compliance with laws and regulations. However, the inherenl nature of the audit, and the limited procedures performed, means there is an unavoidable risk that some irregularities may have gone undelecled. We are not responsible for preventing non-compliance and cannot be expected lo detect non-compliance with all laws and regulations. As part of an audit in accordance with ISAS {UKI, we exercise professional judgment and mainlain professional sceplicism throughout the audit. We also". Identify and assess the risks of material misstatement of the financi21 stalemenls, whether due lo fraud or error, design and perform audit procedures responsive lo those risks, and obtain audit evidence that is sufficient and appropriate lo provide a basis for our opinion. The risk of not delecling a material misslalemenl resulting from fraud is higher than for one resulting from error. as fraud may involve collusion, forgery, intentional omissions, misrepresenlalions, or the override of internal control. Obtain an understanding of internal control relevant lo the audit in order lo design audit procedures that are appropriate in the circumstances, bul not for the purpose of expressing an opinion on the effectiveness of the charitable company's internal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting eslimales and related disclosures made by the Iruslees. Conclude on the appropriateness of the ITuslee5' use of the going concern basis of accounting and. based on the audit evidence obtained, whether a material uncertainty exists related lo events or conditions that may cast signrficanl doubl on the charitable company's ability lo continue as a going concern. If we conclLJde that a material uncertainly exists, we are required lo draw allenlion in our auditor's report lo the related disclosures in the financial slalemenls or, rf such disclosures are inadequate, lo modrfy our opinion. Our conclusions are based on the audit evidence obtained up lo the date of our auditor's report. However, future events or conditions may cause the charitable company to cease to continue as a going concern. Evaluate the overall PTesentalion, structure and content of the financial slalemenls, nClUdIng the disclosures, and whether the financial slalements represent the underlying transactions and events in a manner that achieves fair Presentation li.e. gives a true and fair view). We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audtt findings, including any significant deficiencies in internal control that we identify during our audit. 14
Independent Auditor's Report to the Members of Citizens Advice Bournemouth, Christchurch and Poole Use of our report This report is made solely lo the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might slate to the charitable company's members those mallers we are required lo slate lo them in an auditor's report and for no other purpose. To the fyllesl exlenl permilled by law, we do not accept or assume responsibility lo anyone other than the rilable company and the charitable company s members as a body, for our audit work, for this report, for the opinions we have formed. P J Schofi dFCA (Senior Statutory Auditor) For and on l)e Schofields Chartered Accountants and Statutory Auditors 51h Floor Waverley House 115-119 Holdenhursl Road Bournemouth BH8 8DY
Citizens Advice Bournemouth, Christchurch and Poole Statement of Financial Activities (Including Income and Expenditure Account) Year Endèd 31 March 2022 Slalement of Financial Activities- 2022 2021 Unrestrkied (unds General fUS Desipnattsl lunds Re$tr¢ied fun&¥ Total Total Noio Income and endowmgnts from: Donations and legacies 86,339 60 86,399 137.696 Charitable aelivities 346,249 1,359.527 1,705,776 1.318,650 Other trading activities Investments 180 647 180 647 63 356 Total Income and endowments 433,415 1,359.587 1,793,002 1,456,765 Expenditure on.. Charitable activities 6 (319,9601 11,384,484) 11,704,444) 11,241,597} Total expendlture 1319,960} 11,384,484) (1,704,444) 11.241,597} Net incomel {expenditure) 113,455 (24,897) 88,558 215,168 Transfar$ betwggn funds {88,5181 73,817 14,701 Net movement Sn funds 24,937 73,817 {10,196} 88.558 215,168 Reconciliation of funds.. Total funds brought forward 226,183 55,149 281,332 66,164 Total funds carrled forward 24,937 300,000 44,953 369,890 281,332 All income and expenditure derive from continuing activities. The statement of financial activities includes all gains and losses recognised during the year. Notes 1 10 27 form part of these financial slalemenls. 16
Citizens Advice Bournemouth, Christchurch and Poole Balance Sheet Year Ended 31 March 2022 2022 2021 No Fixèd assets Tangible assets 13 47,448 45,756 47,448 45,756 Current assets Debtors Cash at bank and in hand 14 55,241 571,957 78,848 353,949 627.198 432,797 Creditors: amounts falllng due within one year 16 1304,7561 1197,2211 Net current assets 322,442 235,576 Total assets less current liabilities 369,890 281,332 Net assets 369,890 281.332 Charity Funds Reslricled funds Unrestricted funds Designated funds 19a 19b 19b 44,953 24,937 3(10,000 55,149 226,183 Total Charity funds 369,890 281,332 These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006. The financial statements were approved and aulhorised for issue by the Board on Signed on behalf of ltte board of Iruslees Anne Joseph, Trustee David Sargent, Trustee Date.. Notes 1 10 27 form part of these financial statements. Company registration number.. 03537836 17
Citizens Advice Bournemouth, Christchurch and Poole Cash Flow Statement Year Ended 31 March 2022 2022 2021 te Cash flow from operating activities 21 281,064 254,702 Net cash flow from operating activities 281,064 254,702 Cash flow from investing actlvltles Payments lo acquire tangible fixed assets Interest received 113,703) 647 136,205} 356 Ngt cash flow from Investlng activities 113,056} {35,849) Cash flow from flnanclng actlvities Bank loans Irepaidl I received 50,000 50,000 Net cash flow from finaneing adivitigs 150,000} 50,000 Net increase in cash and cash equivalents 218,008 268,853 Cash and cash equivalents at the beginning of the reporting period 353.949 85,096 Cash and cash equivalents at end the end of the rgporting period 571,957 353,949 Cash and cash equivalents consists of-. Cash al bank and in hand Short term deposits 316,840 255,117 268,481 85,468 Total Cash and cash equivalents 571,957 353,949 Notes 110 27 form part of these financial stalemenls. 18
Citizens Advice Bournemouth, Christchurch and Poole Noles to the Financial Slatements Year Ended 31 March 2022 Summary of significant accounting policies lal General information and basis of preparation Citizens Advice Bournemouth, Christchurch and Poole is a prNale company limited by gu2ranlee in England and Wales. In the event of the Charity being wound up, the liability in respect of the guaranlee is limited lo £1 per member of the Charity. The address of the registered office is given in the Charity information on page 3 of these financial slalements. The nature of the Charity's operations and principal adivilies are sel out in the Trustees. Annual Report. The Charity constilules a public benefit entity as defined by FRS 102, The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland {FRS 1021, the Companies Act 2006 and UK Generally Accepted Accounting Practi. The financial statements are prepared on a going concern basis under the historica5 cost convention. modified lo include certain items al fair value. The financial statements are presented in sterling which is the functional currency of the Charity. The significant accounting policies applied in the preparation of these financial statements are sel out below. These policies have been consislenlly applied lo all years presented unless otherwise slated. {b) Funds Unreslricled funds are available for use al the discretion of the trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been sel aside by the trustees for particular purposes. The aim and use of each designated fund is sel out in the Trustees, Annual Report. Restricted funds are funijs which are lo be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund. The aim and use of each reslricled fund is sel out in the Trustees, Annual Report. IG) Income rQgnItIon Atl incoming resources are included in the Slalemenl of Financial Activities {SoFAI when the Charity is legally entitled lo the income after any performance conditions have been mel. the amount can be measured reliably and il is probable that the incoffle will be received. For donations to be recognised the Charity will have been nolrfied of the amounts and the selllemenl dale in writing. If there are conditions allached lo the donation and this requires a1evel of performance before enlillement can be obtained, then income is deferred until those conditions are fully mel or the fUlIment of those conditions is within the control of the Charity and il is probable that they will be fulfilled. Donated facilities are recognised in income al their fair value when their economic benefit is probable, it can be measured reliably and the Charity has control over the item. Fair value is determined on the basis of the value of the gift lo the Charity. For example, the amount the Charity would be willing lo pay in the open market for such facilities and setvices. A corresponding amount is recognised in expenditure. No amount is included in the financial statements for volunteer lime in line with the SORP. Further detail is given in the Trustees, Annual Report. 19
Citizens Advlce Bournemouth, Christchurch and Poole Notes to the Financial Statements Year Ended 31 March 2022 Ic} Income recognition {contSnued) Income ffom government and other grants are recognised al fair value when the Charity has enlillemenl afler any performance conditions have been met, il is probable that the income will be received and the amount can be measured reliably. If entitlement is not mel, then these amounts are deferred. {dl Expendlture recognltSon All expenditure is accounted for on an accruals basis and has been classrfied under headings that aggregate all costs related lo the category. Expenditure is recognised where there is 8 legal or conslruclive obligation lo make payments to third parties, il is probable that the settlement will be required, and the amount of the obligation can be measured Teliably. Irrecoverable VAT is charged 88 an expense against the activity for which expenditure arose. Grants payable lo third parties are within the charitable objectives. Where unconditional grants are offered, this is accrued as soon as the recipient is nolrfied of the grant, as this gives rise lo a reasonable expectation that the recipient will receive the grants. Where grants are conditional relating lo performance then the grant is only accrued when any unfulfilled condrtions are outside of the control of the Charity. lel Support costs allocatlon Support costs are those that assist the work of the Charity bul do not directly represent charitable activities and include expenditure on governance, general adminislralion, finance, human resources, and information technology. They are incurred directly in support of expenditure on the objects of the Charity and include project management carried out Centrally. The support costs are apportioned between activities on a basis consistent with the use of resources. The analysis of these costs is sel out in note 7. {fj Tangible fixed assgts Tangible fixed assets costing more than £5,000 are capilalised at cost less accumulaled depreciation. Cost includes costs directly allributable lo making the asset capable of operating as inlended. Depreciation is provided on all tangible fixed assets, al rates calculated lo write off the cost. less estimated residual value, of eech asset on a syslemalic basis over ils expected useful lrfe as follows.. Computer hardware and software Fixtures and fillings Motor vehicles Assets under construction Slraighl line over 4 years Slraighl line over 5 years Slraighl line over 5 years No depreciation charge Igl D8btor$ and creditors receivable I payable within ong year Debtors and creditors with no slated interest rale and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure. Ihl Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks and other short term liquid investments with original malurilies of three months or less. 20
Citlzens Advice Bournemouth. Christchurch and Poole Notes to the Financial Statements Year Ended 31 March 2022 111 Flnanclal Instruments The Charity only has financial assets and liabilities of a kind that qualrfy as basic financial instruments. Basic financial instruments are initially recognised al transaction value and subsequently remeasured at their sett5emenl value except for loans which are subsequently measured at the carying value plus accrued interest less repayments. The financing charge lo expenditure is at a consistent rale using the effective interest method. Ul Leases Rentals payable under operating leases are ch8rged lo the SOFA on a $traighl line basis over the period of the lease. Ikl Employee benefits Other than those arising from the Covid-19 pandemic the cost of any untaken holiday enlitlemenl is not recognised. Termination benefits are recognised immediatdy as an expense when the Charity is demonstrably commilled lo terminate the employment of an employee or to provide lerminalion benefits. {1} Retirement benefits The Charity operates a defined contribijlion scheme for the benefit of ils employees. Contributions are expensed as they become payable. {ml Tax The Charity is an exempl Charity within the meaning of schedule 3 of the Charities Act 2011 and is considered to pass the lesls sel out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore il meets the definition of a charitable company for UK corporation lax purposes. (n} Going eoneern The financial statements have been prepared on a going concern basis as the Iruslees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure foi 12 months from aulhorising these financial slatemenls. The budgeted income and expenditure are sufficient with the level of reserves for the Charity to be able to continue as a gong concern. {0) Judgements and key sources of estlmatlon uncertalnty In preparing the financial slalemenls, the Iruslees are required lo make eslimales and assumptions which affect repoTled income, expenses, assets and liabilities together with the disclosure of contingent assets and liabilities. The eslimales and underlying assumptions are based on historical experience and other factors that are considered lo be relevant. Actual results may drfter from these estimates. The eslimales and underlying assumptions are reviewed on an ongoing basis. In the view of the Trustees, there are no significant afeas of key judgement or eslimalion uncertainty that are likely lo result in a material adjuslmenl in the next financial year. 21
Citizens Advice Bournemouth. Christchurch and Poole Notes to the Flnanclal Statements Yoar Ended 31 March 2022 Income from donations and legacies 2022 2021 Voluntary donations 1.399 3,405 Donated facilities 85,000 85,000 Government grants 49,291 86,399 137,696 Donated facil(ties comprise office accommodation proviéed by 8ournemoulh, Christchurch and Poole Council Income from donations and legacies totalled £86,39912021.' £137,696), of which £86,339 (2021.. £114,598) was attributable lo unreslricled funds and £6012021.. £23,098) was attributable to reslricle funds. Government grants comprise Coronavirus Job Retention Scheme furlough claims. Income from charitabl8 activities 2022 2021 Grants- Core service delivery 346,249 327,897 Grants and contracts- Reslricled projects 1,359,527 990,753 1,705,776 1,318,650 Income from eharilable activities was £1,705,77612021.' £1,318,650}, of which £346,249 (2021.. £327,897) was allribulable lo unreslricled funds and £1,359,52712021.. £990,753> was attributable to restricted funds. Government grants included within income from charitable activities tolalled £1,062,703 {2021'. £585,221) Income from other tradlng activities 2022 2021 Other miscellaneous income 180 63 All miscellaneous income for the years ended 31 March 2022 and 31 March 2021 was L+nreslricted. Income from investments 2022 2021 Interest- bank deposits 647 356 All income from investments for the years ended 31 March 2022 and 31 March 2021 was unrestricted. 22
Citizens Advice Bournemouth, Christchurch and Poole
Notes to the Financial Statements
Year Ended 31 March 2022
6 Analysis of expenditure on charitable activities
| Charitable activities 2022 Core service delivery Restricted projects Charitable activities 2021 Core service delivery Restricted projects |
Activities undertaken directly Grant funding of activities Support costs Total 2022 2022 2022 2022 £ £ £ £ 164,327 - 155,633 319,960 823,849 310,000 250,635 1,384,484 |
|---|---|
| 988,176 310,000 406,268 1,704,444 |
|
| Activities undertaken directly Grant funding of activities Support costs Total 2021 2021 2021 2021 £ £ £ £ 196,301 - 21,674 217,975 606,392 - 417,230 1,023,622 |
|
| 802,693 - 438,904 1,241,597 |
Charitable activity costs totalled £1,704,444 (2021: £1,241,597) of which £319,960 (2021: £217,975) were attributable to unrestricted funds and £1,384,484 (2021: £1,023,622) were attributable to restricted funds.
7 Allocation of support costs
Support costs representing expenditure on governance, general administration, finance, human resources and information technology have been allocated on the basis of time expended as follows:
| Salaries Staff and volunteer Office Premises Governance Other Total |
Core service delivery Restricted projects Total Core service delivery Restricted projects Total 2022 2022 2022 2021 2021 2021 £ £ £ £ £ £ 75,627 121,793 197,420 12,405 238,807 251,212 2,585 4,162 6,747 283 5,448 5,731 41,140 66,253 107,393 4,296 82,698 86,994 32,760 52,758 85,518 4,231 81,447 85,678 2,505 4,033 6,538 406 7,813 8,219 1,016 1,636 2,652 53 1,017 1,070 |
|---|---|
| 155,633 250,635 406,268 21,674 417,230 438,904 |
23
Citizens Advlce Bournemouth, Christchurch and Poole Notos to the Financial Statements Year Ended 31 March 2022 Grants paid 2022 2021 Reslricled projects.. Summer Support- grants paid lo individuals Summer Support- grants paid lo institutions- Faithworks Wessex Household Support- grants paid lo individuals 100,000 10,000 200,000 310,000 Governance costs 2022 2021 Trustee expenses Fees payable lo the Charity's auditor for the audit ol the Charity's annual accounts Legal fees Trustee meetings and other compliance 190 5,988 6,494 1,535 537 6,538 8,219 10 Ngt income I lexpendltur•} for the yèar Nel income I lexpenditurel is slated after charging.. 2022 2021 Depreciation of tangible fixed assets Operating lease rentals 12,011 3,052 6,266 2,520 11 Trustegs. and key management personnel remuneration and expenses The trustees neither Teceived nor waived any remuneration during the year12021'. £nil). The senior rnanagemenl team {SMT} including the chief executive are regarded as the Charity's key management personnel under FRS102. The lolal amount of employee benefits received by the SMT is £144,65812021.. £148,632). Employee benefits comprise salaries, employer pension costs and employer Nl costs. The reimbursement of tru51ees' expenses was as follows.. 2022 Number 2021 Number 2022 2021 Travel IT Training 180 10 190 12 Staff costs and ernployge benefits The average monthly number of employees and full lime equivalent IFTE) during the year was as follows.. 2022 Number 2022 FTE 2021 Number 2021 FTE Charitable activities 37 53 24
Citizens Advice Bournemouth, Christchurch and Poole Notes to the Financial Statements Year Ended 31 March 2022 12 Staff costs and employeg benefits (continued) The total staff costs and employee benefits were as follows.. 2022 2021 Wages and salaries 956,693 916,625 Social security 67,193 56,385 Defined contribution pension costs 20,240 18,508 Severance pay 5,297 1.044,126 996,815 The number of employees who received total employee benefits lexcluding employer Nl and employer peTF5ion costs} of more than £60,000 is as follows.. 2022 Number 2021 Number £60,001 - £70,000 13 Tanglble flxed assets Computer equipment Fixtures Molof and fillings vehicles Assets under construction Total Cost or valuation.. At 1 April 2021 35,220 22,061 36,205 93.486 Additions Transfers Al 31 March 2022 13,703 149,908 13.703 49,908 49,908 35,220 22,061 107,189 Depreciation.. Al 1 April 2021 30,714 17,016 47,730 Charge for the year 4,506 1,682 5,823 12,011 Al 31 March 2022 35,220 18,698 5,823 59,741 Nel book value.. At 31 March 2022 3,363 44,085 47,448 At 31 March 2021 4,506 5,045 36.205 45,756 25
Citizens Advice Bournemouth. Christchurch and Poole Notos to the Financial Statements YeaT Ended 31 March 2022 14 Debtors 2022 2021 Prepayments and accrLJed income 55,241 78,848 15 Funds recelved as agent During the year the Charity received funds of £nil acting a5 agent in respect of Winter Warmth Support Fund12021.' £155,000), of which £nil12021.. £155,000) was paid out lo the participating Citizens Advice office. £nil12021.. £nill was held as agent al the reporting dale. 16 Credltors: amounts falling duè within one ygar 2022 2021 Bank loans and overdrafts Other lax and social security Pension creditor Accruals Payments received on account for programme related grants 50,000 16,996 3,458 66,459 60.308 15,519 3,545 27,715 257,977 304,756 197,221 Bank loans and overdrafts refflecl a Bounce Back Loan facility, accruing an interest rate of 2.5ty10 per annum with the first twelve months interest and repayment free. The Boun Back loan was repaié in full on 17 May 2021. Accruals include an estimate of the cost of holiday pay arising from the carrying forward of unlaken holiday during the Covid-19 pandemic, amounting lo £18,34012021.. £36,826). 17 Leasas Total future minimum lease payments under non-cancellable operating leases are as follows.. 2022 2021 Not later than one year Later than one and not later than five years 3,052 2,333 2,520 4,410 5,385 6,930 18 Deferred income 2022 2021 Al l April 2021 Additions I Ireleasedl during the year 60,308 197,669 78,684 (18,3761 Al 31 March 2022 257,977 60,308 Deferred income represents grants that have either been prepaid or are returnable lif performance criteria is not achieved). 26
Citlzens Advice Bournemouth, Christchurch and Poole Notès to the Financial Statements Year Ended 31 March 2022 19 Fund reconclliation {al Restricted funds Opening balance 2022 C105ing balance 2022 Income ExpenditUTe Transfers Chery Tree Nursery Macmillan Care Locally Sovereign Housing Sl Ann's Benefits EDAS Financial wellbeing Poole EUSS 10,034 7,818 12,000 15,150 2,275 42,838 129,937 99,839 77,343 106,911 92,037 25,379 20,485 38,031 110,0341 17,8181 114,3521 115,1501 12,2751 142,8381 1129,9371 199,8391 177,3431 1106,9111 192,0371 {25,3791 {20,4851 {47,1901 2,352 Pension Wise Macmillan welfare Help lo claim MAPS Walef Guru Census project Justice advice JP Morgan Let's talk moneylmoney Talks Financial Resilience City Fibre Energy Redress Summer Support R3 Welfare Smart Meters Digital Access Household Support Fund Urban Advice van Street support 9,159 98,781 2,000 2,640 5,499 180,878 81,760 24,702 13,250 270,000 198,7811 15.1901 12.6401 15.4991 1180,8781 {81,7601 {24,7021 {13,2501 1270,0001 110,1961 3,190 55,000 149 44,804 149 55,149 1,359,587 {1,384,4841 14,701 44,953 Fund descriptions The Purpose of each fund is set out in the Trustees, Annual Report. Fund transfers All transfers to restricted funds represent transfers from unrestricted funds lo cover the def1cIIs arising on the reslricled fund activities during the year. 27
Citizens Advice Bournemouth, Christchurch and Poole Notes to the Financial Statements Year Ended 31 March 2022 19 Fund reconclliatlon (al Restrlcted funds {continued} Opening Income balance 2021 Expenditure Transfers Closing balance 2021 Cherry Tree Nursery Macmillan Care Locally Sovereign Housing Mary Magdalene Sl Ann's Benefits EDAS Financial wellbeing Poole Hate crimes 9,518 6,568 15,608 1,552 19,223 2,925 34,768 16,618 115,548 116,526 84,928 121,768 112,305 32,038 101.135 33,951 9,666 49,223 16,845 58.138 55.000 114,104) {6,5681 118,7411 {4,8181 119,2231 {4,2351 144,5021 135,2861 1115,5481 1133,1691 190,0361 1121,7681 {112,3051 {32,0381 {101,1351 {33,9511 19,666) {49,2231 (19,1681 {58,138) 4,586 3,133 3,266 1,310 9,734 18,668 EUSS Pension Wise Macmi118n welfare Help to claim MAPS Water Guru JP Morgan Money Talks Financial Resilience BEIS Covid 19 Justice advice Winter Warmth Support Fund Urban Advice van Street support Restricted capital equipment 16,643 5,108 2,323 55,000 149 149 {41 153 1,013,851 {1,023,622) 64.767 55,149 (bl Unrestrictgd funds Opening balance 2022 Closing balance 2022 Income Expenditure Transfers General funds Designated Core Conlinuily Fund Designated Capital equipment 433,415 1319,9601 188,5181 73.824 171 24.937 300.000 226,176 226,183 433,415 1319,9601 114,7011 324,937 28
Citizens Advice Bournemouth, Christchurch and Poole
Notes to the Financial Statements
Year Ended 31 March 2022
19 Fund reconciliation
(b) Unrestricted funds (continued)
| General funds Designated Core Continuity Fund Designated Capital equipment |
Opening balance 2021 Income Expenditure Transfers Closing balance 2021 £ £ £ £ £ - 442,914 (217,975) (224,939) - 66,004 - - 160,172 226,176 7 - - - 7 |
|---|---|
| 66,011 442,914 (217,975) (64,767) 226,183 |
20 Analysis of net assets between funds
| Fixed assets Cash and cash equivalents Other current assets / (liabilities) Total Fixed assets Cash and current investments Other current assets / (liabilities) Total |
General funds Designated funds Restricted funds Total 2022 2022 2022 2022 £ £ £ £ - 3,363 44,085 47,448 24,937 325,150 221,870 571,957 - (28,513) (221,002) (249,515) |
|---|---|
| 24,937 300,000 44,953 369,890 |
|
| General funds Designated funds Restricted funds Total 2021 2021 2021 2021 £ £ £ £ - 9,551 36,205 45,756 - 320,937 33,012 353,949 - (104,305) (14,068) (118,373) - 226,183 55,149 281,332 |
29
Citizens Advice Bournemouth, Christchurch and Poolè Notes to the Financial Statements Year Ended 31 March 2022 21 Reconciliation of net incomB to net cash flow from operatlng actSvltl8s 2022 2021 Net income for the year Interest receivable Depreciation of tangible fsxed assets 88,558 16471 12,011 215,168 {356) 6.266 Decrease in debtors 23.607 21 Increase in creditors 157,535 33,603 Nel cash flow from operating activities 281,064 254.702 22 Analysis of changes In net cashl{d&bt) 1 April 2021 Cash flows 31 March 2022 Cash 268.481 48,359 316,840 Cash equivalents 85,468 169,649 353,949 218,008 255,117 571,957 Loans falling due within one year 150,0001 50,000 Total 303,949 268,008 571,957 23 Pensions and other post-retirement benefits The Charity operates a defined contribution pension scheme for ils employees. The amount recognised as an expense in the year was £20,24012021.. £18,508). The defined contribution pension expense is allocated to charitsble expenditure in accordance with the related salary cost. 30
Citizens Advice Bournemouth. Christchurch and Poole Notes to the Flnanclal Statements Year Ended 31 March 2022 24 Financial Commitments Contractual commitments for the acquisition of tangible fixed assets contracted for bul not provided in the financial slalements amounted lo £nil12021'. £10,991 }. 25 Related party transactions During the year legal fees, charged al market rate, lolalling £nil {2021.. £1,535) were paid lo Gales Solicitors in connection with employment law advice. Matthew Moore, TrLJslee, 15 a joint partner at Gales Solicitors. 26 Flnanclal Instruments The carrying amounts of the Charity's financial instruments are as follows.. 2022 2021 Fin8nci81 assets Debt instruments measured al amortised cost.. Prepayments and accrued income Inole 141 55,241 78,848 Financial liabilities Measured al amortised cost 82nk loans and overdraft {nole 161 Other lax and social seckirity (note 16) Pension creditor Inole 161 Accruals {nole 161 Payments received on account for programme related grants (note 161 50,000 16,996 3,458 66,459 60.308 15,519 3,545 27,715 257,977 304,756 197,221 31
Citizens Advice Bournemouth, Christchurch and Poole Notes to the Financial Statements Year Ended 31 March 2022 27 Prior year Statement of Flnancial Activities (including Income and Expenditure Account) 2021 2020 Unrestricted funds Gener¥1 lunds Desnated Restricted fund$ Total Total Incorne and endowments from-. Donations and legacies 114,598 23,098 137,696 92,937 Charitable activities 327,897 990,753 1,318,650 1,088.123 Other trading activities Investments 63 356 63 356 5,371 Total Income and endowments 442.914 1,013,857 1,456,765 1,187,035 Expenditurg on.. Charitable activities (217,975) 11,023,622) (1,241,597} (1,214,955) Total expendlture {217,9751 {1,023,6221 11,241,597) 11,214,955) Net income l {expenditurel 224,939 19,771 } 215,168 127,9201 Transfers bgtween funds 1224,9391 160,172 64,767 Net movemgnt in funds 160,172 54,996 215.168 127,9201 Reconciliation of funds: Total funds brought forward 66,011 153 66,164 94,084 Total funds carrled forward 226,183 55,149 281,332 66,164 32