namss National Association for Managers of Student Services Annual Report 202312024 Registered Charity No.. 1072766
Contents Part 1- Executive Members, Reports Chair and Deputy Chair Treasurer Part 2- Accounts for the year ending August 2024
NAMSS Annual Accounts Foreword from the Chair and Deputy Chair We were pleased to be able to formally publish and launch our new strategic plan in March 2024, as part of our two-day annual national conference, hosted in Birmingham. There is so much for us to be proud of as an Association, with a growing support offer, including the delivery of our second sell out student experien conference and a third one planned for January 2025. Our NAMSS Online community has continued to go from strength to strength, with a varied and wid&reaching offer which includes student finance, safeguarding and equality and diversity. The year began with the UK race riols, a stark reminder of the deep-seated inequalities that persist in our society. These events had a profound impact on the communities we serve and the ripples for our students and staff. We also saw a number of other developments that had impact for student servIs, including the ongoing austerity measures, which continued to put pressure on support services and wider college outputs, whilst at the same time, experiencing a growing demand for support from students, many of whom were struggling with unrest within their communities, personal financial challenges and the weight of significant shifts around areas including climate change and our political landscape. Despite these challenges, NAMSS has endeavoured to be responslve and support our members, equipping and sharing practice, offering a network of support and providing our own sense of place and community for our member5. We have also continued to play a leading role in shaping the national debate on topics associated with student support services, participating in government roundtables and discussions, lobbying and championing the work of our members. Thanks to the willingness of members to contribute to our national behaviour questionnaire, we were able to publish a new behaviour insights report in November 2024, providing an oveTview of some of the challenges and pressures facing student support services across the sector, with a thought ple from behaviour expert Paul Dix. We hope to further build on the insights report and capture valuable data to help shape debate and investment, with this piece of work becoming an annual activity for the Association. Looking ahead, we are confident that NAMSS will continue to be a strong voice for student support services. We will continue to support our members through the challenges ahead, and we will continue to work to ensure that all students have access to the support they need to suced. We would like to thank all of our members for their continued support. We would also like to thank the NAMSS Executive team for their energy, support and commitment to advancing the work of the Association. Lisa Humphries and Joe Baldwin Chair and Deputy Chair NAMSS Executive Team
Treasurer- Wayne Dewick The Trustees continue to support, agree and work to realistic but dynamic budgets that ensure accountable activity meets projected targets, whilst actively and closely monitoring expenditure. This annual report presents the accounts that relate to the period 1 st September 2023 to 31 st August 2024, from the budget agreed at the Annual General Meeting in 2023. The budget I'm proposing reflects the forthcoming year 2025126, as outlined in the AGM papers. Our Accountants (Streets) have independently examined the accounts in accordance with the Charrties Act and general guidance given by the Charity Commission. In planning our activities for the year, we have taken due regard to the Charity Commission's guidance on public benefit - as defined in our objectives and activities, described herein. Our bankers (HSBC and Cambridge & Counties Bank) periodically test our accountability to ensure we meet legislation and regulations relating to banking, money laundering, etc. In addition, the Charity Commission's 'lnternal Financial ContrDls for Charities Checklist, is completed annually by the Treasurer and Administrator to further ensure compliance. NAMSS continues to be a very solvent organisation. Resere8 continue to remain extremely healthy with a year-end balance of £188,888 (£181,213 in 2022123 and £156,640 in 2021122). There was a net surplus income (including movement of funds) for the year ended 31st August 2024 of £7,675 (compared to a surplus in 2022123 of £24,573 and a deficit in 2021122 of £13,193). Whilst we typically plan for a small surpluslbreakeven, this year's surplus is principally attributed to increased income from subscriptions and cOnferenS. We continue to invest reserves in a mixture of short & medium term non-risk High Interest Bond accounts, realising an investment income this year of £7,103 for the year (£4,017 in 2022123 and £1,017 in 2021122). Income In the 2023124 financial year, income totalled £178,391, an increase of £9,940 on last year (2022123). Our two most significant income streams continue to be subscriptions and the annual conference: a. In 2023124 membership numbers remained healthy with a further increase seen, despite college mergers and continuing financial pressures in the sector. A small increase in membership resulted in revenue increasing by £1,745 to £83,825. Membership continues to be a priority for the Trustees and they are committed to looking at methods to increase and attract new membership across all types of post- 16 education and training in the forthcoming years, as outlined in the current Strategic Plan. b. Our Annual Conference in 2024 saw us at the Park Regis in Birmingham for the first time, with over 120 attendees. Vvhilst this conference typically aims to break even, the increased costs of this new venue meant increased delegate and exhibitor fees. In addition, it was supported by a large number of Exhibitors and sponsors and an increased number of 'day delegates, that contributed to the increased income of this event (increased by £8,799 compared to the 2023 event), resulting in a small surplus of £5,003. The Trustees are continuously looking at the locationlvenue to ensure it is acSsible and affordable for as many members as possible- buoyant sponsorship for future events will continue to make this even more assIble and good value for money. 2025, will see this event return to Liverpool. Additional income generation activity is being considered and discussed by the Trustees to support and diversify income- this forms part of the developing strategic plan.
Expendlture A number of factors have seen the expenditure rise by £26,838 to £170,716 (£143,878 in 2022123). these principally include.. a. Annual conferen expenditure increased by £7,771- this was attributed to increased venue costs and AV hire. b. Increase in membership services costs of £7.326 (Administrator, Honorariums, Democracy Fund support). Support costs increased by £10,974, this was principally attributed to how the Trustees places at Conference are recorded. Conference costs prices are now shown as an expenditure against 'Executive [Trustees] Meeting Expenses,, thereby reflecting more accurately the cost of this line. summary To ensure our strong financial position is maintained, our commitment to grow membership and provide services to members, the Trustees will continue to consider the range of value for money membership categories and Services available to ensure they are best suited to today's organisations- our members. The budget for 2025126 that will be proposed at the 2025 Annual General Meeting will reflect the desire of the Trustees to further share out responsibilities and to continue to grow our activity and membership whilst being aware of the many challenges our dynamic sector presents us with. To that end, the budget I will be proposing will have been prior to the AGM, approved by the Trustees based upon projected and planned activity for the forthcoming year, set at a small surplus as defined in the budget paper circulated with the AGM papers. Funds for any unplanned or additional activity will be drawn from our reserves, if required. Wayne Dewick NAMSS Treasurer.
CHARITY REGISTRATION NUMBER: 1072766 The National Association for Managers of Student Services Unaudited Financial Statements For the year ended 31 August 2024
The National Association for Managers of Student Services Fin#nttsi Statements Ytgr ended 31 AuEUSt 2024 Pages Trnstees, annual report Ito3 Independent examinevs report to the trustees Statement of financial activities Statement of financial position Notes to the financial statcments 7t013
The National Association for Managers of Student Services Trusttts, Annual Report Ye#r ended 31 August 2024 The trustees present their report and the unaudiled financial statements of the chg4rity for the year ended 31 August 2024. Reference and administr4tive details Reglstered charity name The N74tional Aociation for Mana8crs uf Student Services Charlty regtstrgtion number 1072766 Prlncipal office 40 Butchcr Drive Godmanchester HunLingdon PE29 9PS The trustees J Baldwin S Cousins l. Humphries J Breakwell P W Dewick L Hartley S Daftcr L Pcrry C Hayes H Bashir A Adamson (Appointed l May 2024) (Appointed l May 2024) IY4DEPENDENT EXAMINER Shane Tharby For and on behalf of Strcets Charlered AcLountants 3 Wellbrook Court Girton Cambridge CB3 ONA Structurei govtrnance and m%nagtment The charity is also known as NAMSS and was established by a charitable trust deed dated 24 October 1998, amended on 10 March 2008 and subsequently on 10 March 2015. 14 March 2017. 20 March 2018, 12 March 2019 and l May 2024. All of the l¢uslees are rnembers of the Ex¢cuiive Commitlee. No bencficial inlercsl was received by any of the trustees during the year. The direction of the ¢h&rity 15 set by the Executive Committee.
The National Association for Managers of Student Services Trusteesl Annual Report (eo*ilnutd) Year ended 31 AuEUSt 2024 Strutturey governgnce and mydnagement {coNliiMed) Retnibtment gnd appointment of trnstees As set out in the constitution, the charity has a minimum of 7 executive committee members and a maximum of 13. Nominations for election to the Executive Committee must bc madc by members of the charity in writing and must be in the hands of the administrator of thc Executive Commiltee at least 14 days belore the annual general meeting. Should nominations exced vacancies, election shall be by secret ballot. All mcmbers of the Executive Committ¢¢ shall serve for a fixcd temi from their appointmeni at an annual general rncetin8. Th¢ chair and deputy chair will serve for three years and other members will serve for two year5. Induction and tralnlng oftrusttes The trustces are rcferred lo the Expcclalions and Duties Mcmorandum which all truslecs subscribe to. Lach Irustec accepts individual areds of responsibilily which, as far as pos8ible, make use of thcir spccific experiisc. Organlsatlon structurt Thc organisation structure of thc Executive Committee is as follows: L Humphri&s- Chair J Baldwin- D¢puty Chair P W Dewick - Treasurer S Cousins- Trustee J Brcakwell - Truslee S Dafier- Trustee L Perry - Trustee C Hayes - Trustec H Bashir- Truslee L l.lartley - Trustec A Adamson- Trusicc The memb¢rs delegatc the day to day Nnning of the charily to the charity's Administrator. Nicola Hood. The Ex¢cutiv¢ Committcc mects together during the year io discuss the aGlivities, perlomiance #nd tutuit ol. the charity and maticrs are decided by a majority of votes. Risk Management The members of the Ex¢¢utive Committ¢e have assessed the major risks to which the charity is exposed, and are tisfied that systems Hre in place to mitigale cxp05ure to the major risks. The members of the Executive Commitlee have paid due regard to guidance issued by the Charity Commissions in deciding wh&t activities th¢ charity should undertake and given consideration io the public benefit requirem¢nts.
The National AssocRatRon for Managers of Student Services Trustee8' Annual Report Year ended 31 August 2024 Objectives and aclivltl Th¢ charity's objects are to advance the education of collcge smdents. in particular p081-16 Students and learners. by the developmcnt of high quality services wbich promote, enhance and support the learning opportiu]ities available to them. The cbarity's sigttifi¢aot a¢tiviti¢s for a¢bi¢ving its objectives, the a¢hievements and p¢rforn]an¢¢ during the year arc set out ITL the reports from the Chair, Dgputy Cbair, Tr¢asur¢T AdministratOT. Acblevements and performan¢e The acbievemenls and perforn]ance are reported in the 8nnual report. Flnancl81 revk The fwanci81 review is reported in the Tr¢asur¢r's report presented in tbe 8Jmual report. Reserves pollcy Ii is the policy of the ¢harity that unrestricted fimds which have not been designated for a specific use should b¢ maintaincd to at least a level equivalent to a year's expenditure. The members of the Executive Committe¢ consider that T¢s¢rv¢s at this l¢v¢l will ensure that, Ill the event of a signitiwii drop ill funding, they will be able lo continue the charity's currcDt activitle5 while Consideration is givcn to ways in which additional ftu)ds May be raised. This level of reserves has been mainlained througboul the year. l+.i.z Tbe tDJStecs' annual Kport was approved on .............................. al signed on b¢balf ot the board of trustees by.. L Humpbri¢s TTUStee
The National Association for Managers of Student Services Independent Examinerls Report to the Trustees of The Nydtlonal Associatlon for M8nAgers of Student Servlces Year tnded 31 August 2024 I report to thc trustees on my examination of thc financial statcments ol The National Association for Managers of Siud¢n¢ Services ('th¢ Gharity,) for the ycar cnded 31 August 2024. Re5POnsibilitles and basis of report As th¢ trustees of the charity you are responsible for th¢ preparation of the financial stdtements in accord8nCC with the requiremcnts of the CharitlC5 Act 2011 ('the Act.). I rcpori in respect of my examination of ihe charity's financial statcments carried out under scclion 145 of the 2011 Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. Independent exAminer's statement I have completed my examination. I confirni that no matcrial matters have Come to my attenlion in conneclion with lh¢ examination giving me cause to believe that in any material respect: accountin8 records were not kept in respcct of the charity as required by section 130 of th¢ Act. or the tinancial statement5 do not accord with those records. or the financial ststements do not comply with the applicabl¢ requirements concernin8 the fomi and contcnt of accounts sel out in the Charities (Accounts and Reports) Regulalions 2008 other than any requircment that the accounts give d 'true and fai viciv which is not a matter considered as part ol- an indepcndent examination. I have no concerns and havc come across no other matters in Lonnection with the examination to which attcnlion should be drawn in this report in ordcr Ic) enable a piY)per understanding of ihe accounts Lo be reached. Shane Tharby Independeni Examiner For and on behaifof Streets Chartered Accountant5 3 Wellbrook Court Girton Cambridge CB3 ONA
The National Association for Managers of Student Services Statement of Finaneiil Activities Year ended 31 August 2024 Z024 Restrictcd funds 2023 Unrestricted funds Tot81 funds Total funds Note Income and endowments Charitsblc aLtivities Investment income 171,288 7.103 171,288 7,103 164,434 4.017 Total Income 178.391 178,391 168,451 ExpeTJditure Expenditure on charitable activities Total expenditure 164,966 5,750 170,716 143.878 164,966 5,750 170,7I6 143,878 Net Income And net movement in tsDds 13.425 (5.750) 7,675 24,573 Reeonclliation of funds I'otal funds brought forward Total funds earrled forward 160,772 20,441 181,213 156,640 181,213 174.197 14.691 188,888 The siatemenl of financial activitics includes all g8ins and losses recognised in the ycar. All income and expenditure derive from continuing activilic5. The Dotes on pige5 7 to 13 form part of these finaneiAI stat¢ment5.
The National Association for Managers of Student Services St&tement of Fingneial P08ition 31 August 2024 2024 2023 Note Flxed asset5 tntangible assets 12 8,550 Current ass¢ts Debtors Investments Cash at bank and in hand 13 14 5,071 159,495 26038 190,91M 9.476 131,384 33,723 174,583 Credltors: amounls falling due wlthl one year 15 2,016 1.920 Net ¢urrent alts 188W8 172,663 Total assets less ¢vrrent ]fiabllities 188,888 181,213. Net Assets 188,888 181,213 Fund8 of the ¢hArlty Re8tricted fAmds Unrestrictcd funds 14,691 174,197 20,441 160,772 181,213 Total charity funds 16 188088 Tbese financial slalements were approved by the board of trustee8 and authori5ed for issue on .. aud are si on behf of the board by: L Humphrie8 Trust¢¢ The note5 OD page5 7 to 13 form part of tkne finan¢l&l stgtements.
The Iyational Association for Managers of Student Services Notes to the Financial StAtement5 Year ended 31 August 2024 Gener21 Informatio The charity is a registered charity in England and Wales and is unincorporated. The address of the princip&l office 18 40 Butcher Drive, Godmanchester. Hunlingdon, PE29 9PS. The charity is a public benefit entity as defined by FRS 102. Stgttment of compliAnce These tinancial statement5 have been prepared in compliance wilh FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ircland,, the Statement of Rccommendcd Praclice applicable lo chariti¢s preparing their accounts in a¢¢ordancc with the Financial Reporiing Standard applicable in the UK and Republic uf ireland (FRS 102) (Charities SORP {FRS 102)) and the Ch&rilies Act 2011. Aetountillg polleles Bgsls of preparatlon The finRncial ststcmcnts h&ve been prcpared on the historical ¢osL ba81S. Thc financial statemcnts are prcparcd in sterling, which i.s the functional currency ofthc entity. Golng concern Therc are no matci'ial uncert&inties about the Lharily's Ability to conlinuc. Disclosure exemptlons 'rhc charity qualifies a.s small a5 defincd by the Charities SORP (FRS 102). As such. no cash flow slatement has bcen prcsenled. Judgements and key sources of estlmatlon uncertglnty The preparation of the financial slatements requires managcm¢n¢ lo make judgcments, estimates and a&8umptions thut &ffect the amounts reported. These estimates and judgemcnls are continually revi¢w¢d and arc bascd on cxperience and other factors, including ¢xpectations of future evcnls that are bclievcd to be rcasonable under thc circum8ldnces. There are no significant jud8emenls or estimations made on the amounts recugnised in the financial slatements. Fund accounting Unrestrictsd funds can be used in accordance with the charitable obje¢tive at the discretion of the Executive Committee. Restricted fund3 can only be used for particular restricted purposes within the objects of the charity- Restrictions arise when specified by the donor or when funds are raised for pwticular restricted purposes.
The National Association for Managers of Student Services Notes to the Financial Statements {eolllinued) Year ended 31 August 2024 Accounting polieies fcoNilnMe4) Ineomlng resources Grants receivable and Government thnding are credited to the Statement of Financial Activities in the period to the extent that the charity has provided the setvices and goods. A liability for any repaymcnt is recogniscd when there ig uncertainty as to whether the cliarity can meet condition5 Within its control. All incoming resources from subscriptions and conferences arc included in the Statement of Financial Activities whcn the charity is legally entitled to ihc income and the amount can be quantified with reasonable accuracy. Resources expended ExpcndiLure is accountcd for on an accrnals basis and has becn classified under hcadings thal &ggregatc all costs related to the c&te80ry. Resources expcnded include attributable V A T which cannoi be rccovercd. Charitsble expenditure includes all cxpenditure directly related to the objectiVC5 Qf the charity. Expenditure on 8ovcrnance Losts includc5 all cxpenditure relating to the constitutional and statutory requircments of the charity and includes any costs associated with the strategic management of thc charity's activities. Intanglble gssets Intangiblc assets arc initially recordcd al c05l. and are subsequcntly stated at cost Ics5 any accumulated 8mortisation and impairrnent losses. Amortisatlon Amoriisation is calculated so as tu write otl the c05t ol. an e(, Ic5s its estimatcd residual value. over the useful lire of that asset as follows.. Website 330h straight line If there is an indicotion that there h&s been a significanl Lhange in amortisation rate, useful lifc or rcsidual value oran intangiblc asset. the amortiS4tion is revised prospectively to reflect the n¢w estimatC5. Investments Current assct investment5 we short term cash deposits held for investm¢nt rather than to meet short-tenn ¢8sh commitments as they fall due.
The National Association for Managers of Student Services Notes to the Flnancial Statements {toAtixMed) Year ended 31 August 2024 Charitgble activities Unrestricted Total Funds Funds 2024 Unrestricted Total Funds Funds 2023 Subscriptions Annual conference Regional events Other income 83,825 76,233 11.230 83,825 76,233 11,230 82.080 67,434 9,790 5,130 82,080 67.434 9,790 5,130 171,288 171,288 164,434 164,434 Investment Income Unrestricted Total Funds Funds 2024 Unrestricted Total Funds Funds 2023 Interest Rciv#ble 7,103 7.loj 4,017 4,017 Expendlture on chArlt¥ble activitles by fund type Unre5trictcd Funds Restricted Totgl Fundj Funds 2024 Membcr5hip scrvices Annual Lonferencc Pr()jects Suppori costs 61,668 71,230 2,000 30.U68 5,750 67,418 71,230 2,000 30,068 164.966 5,750 170,716 Unrcstrictcd Funds Restrickd Tothl Funds Funds 2023 Membership services Annual conference Projects Support costs 58.092 63,459 1,233 19,094 2,000 60.092 63,459 1,233 19.094 141.878 2,000 143,878
The National Association for Managers of Student Services Notes to the Flnancial Statements fc¢nilAuÉ&) Year ended 31 August 2024 Expenditure on charitable activities by type (coMllmMedJ Further analysis of cost5:. Membcrshi 2024 2023 Administrator Amortisation Printing, Postage & stationery Website Marketing Regional Events AOC conlerenre Research consultation and professional fccs InsuranLe Other / Contingency Bank charges 27,720 8,550 629 9,101 368 7,448 787 6,000 477 4,566 1,772 23,939 11.400 480 7,436 169 8.162 2.216 2.000 269 2,763 1,258 67,418 60.092 Annual conference 2024 2023 Hotel A¢commod&tion Speakers and wurkshop leadcrs - Fees and travel cxpcnses Other costs 52,820 300 18,110 53.235 1,627 8,598 63,460 71.230 1024 2023 ProjeL't expenses - unrestrictcd 2,01)0 1,233 rleo 2024 2023 Independent examination F.xecutive meeting cxpenses External mecting5 2,016 27,822 230 1,896 17.028 170 30,068 19,094 Expendlture on eharitAble actlvl¢i¢s by Activity type Activities undertaken dircctly Suppori costs TotAI funds 2024 Total funds 2023 Membcrship services Annual conference Projects Govffljance costs 67.418 71,230 2,000 67,418 71,230 2,000 30,068 60.092 63.459 1.233 19.094 30,068 140.648 30,068 170,716 143,878 io-
The National Association for Managers of Student Services Note5 to the Financial Statements (tonlittued) Year ended 31 August 2024 Net income Net income is stated after chargingl(crediting): 2024 2023 Amortisation of intangible &ssets 8,550 11,400 Ind¢p¢ndent exAminatlon ftts 2024 2023 Fees payable to the independcnt examiner for: Independent examination of the financial statements 2,016 1.896 10. Staff ¢o$ts The avcrage head count of employees during thc year was Nil (2023: Nil). No salai'ies or wages have been paid to employees, including the mcmbers ol. thc committee, during the year. I l. Trustee remuner8tion and expenses Eleven (2023: Eleven) members of the Executive Committce werc reimbursed a totsl or £6,060 (2023: £5,519) for travelling expenses. 12. Intanglble assets Website costs Cost At I September 2023 And 31 August 2024 AmortiSXtlon Ai I Sq)tember 2023 Charge for the ycar At 31 August 2024 Carrylng Amount At 31 August 2024 At 31 Au8USt 2023 34,200 25,650 850 34,2110 8,550 13. Debtors 2024 2023 Prewdyments and accrued income 5,071 9,476 li
The National Association for Managers of Student Services Note5 to tbt Financial Statements (comlinmed). Year ended 31 AuEu5t 2024 14. Investments 2024 2023 Short-tem cash deposits - Cambridge & Counties Short-lerm Lash dep05its- I ISBC 109,995 49,500 81.884 49,500 159,495 131,384 IS. Credltors: amounts falllng due within one year 2024 2023 Accruals and dcferred income 2,016 ,920 16. ADalysts of charitable funds Unrestrleted funds 4t I September 2023 At 31 Au£ust 2024 Income Expenditure Gcneral futid5 160,772 178,391 {164,966) 174,197 4t I Septcmber 2022 At 31 August 2023 Income Expendicure General funds 134,199 168,451 (141,878) 160,772 Restrleted funds 41 I September 2023 At 31 August 2024 Incomc Expenditure Voting project 20,441 (5,750) 14,691 4t I September 2022 At 31 August 2023 Incomc Expenditure Voting project 22,441 (2.000) 20.441 12-
The National Association for Managers of Student SeIces Notes to the Financial Stgterntnts fconlimued) Year ended 31 August 2024 16. Analy51s of charitable funds feoRliMued) In Marth 20I5 the charity accepted a Sum of £60,000 from thc Government to support their wlicy to inLrease the democratic enga8crnent and elecioral registration of the groups targct¢d by this project. The money 15 used for thc activities based around th¢se outcome5: to provide direct support on voter registration to students through confer¢nces and enrichment SC5sions, as well as run voter registration cvents through further education student unions: to look to intcgrate voter registration communications into student servicc information across FE colleges. with targeted messaging at various student scrvices points i.e. cnrolmenl and student induction sessions- and to launch this activity to membcrs at the annual conference. The tThstees intend spending the residual fund5 from this project grani on &ssociatedlrclated activity over the ncxt few years. 17. AnAlysis of net assets betw¢en funds Unrestricled Funds Restricted Total Funds unds 2024 Intangible assets Current assets Crcditors less than l ycar 176,213 (2.016) 174,197 14,691 190,904 (2,016) Net assets 14,691 188,888 Unrestricted Funds Restrithd Total Funds Funds 2023 Intangible assets Current assets Crcditors less than l year Net Assets 8,550 154,142 ( 1.920) 8,550 174,583 (1,920) 181.213 20,441 160.772 20,441 13-