## 

## 

|Trustees||Mrs Diana Fulbrook|||
|---|---|---|---|---|
|||Mr David Mann|||
|||Mr Jeffrey Bell|||
|||Mr Colin Archer|||
|||Mr Jamie Bridge|||
|||Mrs Sarah Cise|||
|||Mrs Mary Horner|||
|||Mr David Sullivan|||
|||Mrs Miranda<br>Peel|(Appointed|1 April 2022)|
|||Ms Clare Taylor|(Appointed|1 March 2022)|
|Secretary||Mr Colin Archer|||
|Charity number||1071850|||
|Company|number|03485330|||
|Registered|office|Gf Suite 2 Polysec House|||
|||Blackpols Trading Estate West|||
|||Hindlip Lans|||
|||Worcester|||
|||Worcestershire|||
|||WR3 8TJ|||
|Auditor||Qrmerod<br>Rotter Limited|||
|||The Oakley|||
|||Kiddsrminstsr<br>Road|||
|||Droitwich|||
|||Worcestershire|||
|||WR9 9AY|||
|Bankers||CAF Bank|||
|||25 Kings<br>Hill Avenue|||
|||Kings<br>Hill|||
|||West Mailing|||
|||Kent|||
|||ME194JQ|||
|||Virgin Money Pic|||
|||Jubilee House|||
|||Gosforth|||
|||Newcastle<br>upon Tyne|||
|||NE3 4PL|||
|||Scottish Widows Bank Pic|||
|||67 Morrison Street|||
|||Edinburgh|||
|||EH38YJ|||





## 

## 

|||Page|
|---|---|---|
|Chair's Report|||
|Trustees'<br>report||2-13|
|Independent<br>auditor's|report||
|Statement offinancial|activities|17|
|Balance sheet||18|
|Statement ofcash flows||19|
|Notes to the financial|statements|20-33|





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|and mitigatin|g<br>ac|ti|ons||are|s|et|au|t|In the|tabl|e f|ollow|i|ng|table:|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|Description|||||||||||||||||
|||||||||||||||||Actions to Address<br>Risk|
|(Casual Factor)|||||||||||||||||
|Carer numbers||||||||||||||||increased<br>provision<br>available<br>through<br>development<br>o|
|||||||||||||||||funding<br>streams;<br>nsw<br>Marketing<br>and|
|Carers not|identified|||or using services|||||||due|to|lack||of|Communications<br>implemented;<br>Carers<br>Involvement|
|awareness,|poor||reputstlon,||||||or|variable||coverage||||snd Engagement<br>Plan<br>implemented<br>and<br>monitored;|
|across the CoUnty||||||||||||||||Current<br>good reputatlon;<br>Target<br>In place to Increase|
|||||||||||||||||numbers<br>and being monitored|
|Csrers' needs not|||being met||||||||||||||
|Quality service||provision||||||||||||||Staffing<br>review<br>to follow<br>the outcome<br>of the<br>new|
|||||||||||||||||contract;<br>HR procedures<br>in place<br>with<br>professional|
|Insufficient|staff||snd||volunteer||||capability|||to|deliver|||support<br>s'reliable;<br>Staf supervision<br>and<br>appraisal|
|high quality|servires.|||||||||||||||processes<br>in<br>place;<br>Complying<br>with<br>Investing<br>In|
|||||||||||||||||Volunteers<br>standards<br>including<br>volunteers<br>inducted.|
|Insufficient|staff||and||volunteer||||capability|||to|deliver|||trained,<br>supported<br>and<br>manitared;<br>Trueted<br>Charity|
|high quality|services|||||||||||||||level<br>1 achieved;<br>Quality<br>Plan<br>agreed<br>by<br>Board,|
|||||||||||||||||including<br>quality<br>Improvement;<br>Contractual|
|||||||||||||||||requirements<br>being<br>met; end discussion<br>by Trustees|
|||||||||||||||||about potential<br>future changes to service delivery|
|Policy Influence||||||||||||||||Good<br>rsputatlon<br>with<br>the<br>Local<br>Authority<br>and<br>the|
|||||||||||||||||Woraestershire<br>Health<br>and<br>Wellbelng<br>Board;|
|Paor<br>level|of|influence|||||over|||policy|and||servloe|||Attempts<br>made to gain<br>Carers'<br>views<br>and<br>promote|
|planning||||||||||||||||these<br>where<br>and<br>when<br>possible;<br>Caring<br>News|
|||||||||||||||||circulation;<br>Good<br>communication<br>with<br>key|
|Poor services delivered|||||snd||poor|||reputation||||||stakeholders|
|Resources||||||||||||||||Plan<br>in place to win ths rs-tenderlng<br>of contract snd|
|||||||||||||||||awareness<br>of potential<br>competition;<br>Contract closely|
|Loss of contract|||end||insufficient|||||resources|||to|run||monitored<br>and<br>good<br>relationship<br>with<br>ths<br>Local|
|WAC or deliver quality|||||services|||||||||||Authority<br>commissioners;<br>Close<br>oversight<br>of<br>the|
|||||||||||||||||budget<br>with<br>regular<br>reports<br>to<br>the<br>Board:<br>Cost|
|Carers<br>fall|to receive||||a|service||||from|WAC||snd||it|reductions<br>made; Financial<br>controls<br>ln place; Income|
|closes||||||||||||||||Generation<br>and Fundrslslng<br>Plan In place; Monitoring|
|||||||||||||||||ofthe financial<br>performance<br>ofthe WAC shop|
|||||||||||||||||Reserves<br>policy is ln place to ensure<br>suflicient<br>funds|
|||||||||||||||||sre ln place to cover sll contingent<br>liabilities|
|Sustelnsbls|Future|||||||||||||||Up to date fundrslslng<br>snd income<br>generation<br>plan|
|||||||||||||||||developed;<br>Fundrsising<br>targets<br>In<br>place;|
|Failure to secure|||the||future|||of|WAC through||||inaome|||Opportunities<br>to<br>develop<br>partnership<br>snd/or|
|generation|and reluctance|||||to||change||||||||collaborative<br>and<br>network<br>arrangements<br>sre|
|||||||||||||||||considered;<br>Membership<br>of<br>Csrsrs<br>Action|
|WAC becomes non-viable||||||||||||||||WorceSterahlre<br>Snd<br>Carera<br>TruSt;<br>New<br>modela<br>o|
|||||||||||||||||delivery<br>being<br>considered;<br>Awareness<br>of<br>future|
|||||||||||||||||national<br>changes<br>ta Health<br>snd Social Care which|
|||||||||||||||||will affect psitnsrships<br>and collaboration|





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|||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|
|||funds|funds||funds|funds||
||Notes|2022<br>f|2022<br>f||2021f|2021f|2021f|
|Dcnstlcns snd legacies|3|8,518||8,518|39,390||39,390|
|Charitable<br>activities|4|4,138|1,075,114|1,079,252|4,819|1.048,488|1,053,307|
|CIther trading<br>activities|5|72,208|225|72,433|18,567|8,789|25,356|
|Investments|6|8||8|138||138|
|Total income||84,872|1,075,339|1,160,211|62,914|1,055,277|1,118,191|
|Raising funds|7|67.835||67,835|71,336||71,336|
|Charitable<br>activities|8|(34,440)|1,074,609|1,040,169|7,551|884,077|891.628|
|Total expenditure||33,395|1,074,609|1,108,004|78,887|684,077|962,964|
|Net Income for the year/||||||||
|Nst movement<br>in funds||51,477|730|52,207|(15,973)|171.200|155,227|
|Fund balances at 1 April|2021|104,764|286,096|390,860|120,737|114,896|235,633|
|Fund balances at 31 March||||||||
|2022||156,241|286,826|443,067|104,764|286,098|390,860|





## 

## 

|||Notes|2022<br>f||2021<br>f||
|---|---|---|---|---|---|---|
|Fixed asseta|||||||
|Tangible assets||12||22,345||21,597|
|Current assets|||||||
|Debtors|||159,941||167,453||
|Cash at bank and in|hand||315,059||268,419||
||||475,000||435,872||
|Creditors: amounts|falling due within||||||
|one year||14|(54,2 78)||(66,609)||
|Net current assets||||420,722||369,283|
|Total assets less current liabilities||||443,067||390,860|
|Income funds|||||||
|Restricted funds||||286,826||286,096|
|Unrestricted<br>funds||||156,241||104,764|
|||||443,067||390,860|



## 

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## 

## 

|||||2022||2021||
|---|---|---|---|---|---|---|---|
||||Nates|||f||
|Cash flows from operating||activities||||||
|Cash generated<br>from operations|||20||65,983||83,521|
|Investing|activities|||||||
|Purchase|oftangible<br>fixed assets|||(19,351)||(6,709)||
|Investment|Income received|||8||138||
|Net cash|used in investing|activities|||(19,343)||(6,571)|
|Net cash|used In financing|activities||||||
|Net Increase In cash and cash equivalents|||||46,640||76,950|
|Cash and|cash equivalents|at beginning|ofyear||268,419||191,469|
|Cash and|cash equivalents|at end of|year||315,059||268,419|





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||||||Unrestricted|Unrsstnctad|
|---|---|---|---|---|---|---|
||||||funds|funds|
||||||2022f|2021f|
|Donations|and|gifts|||5,667|6,725|
|Grants|||||2,851|32,665|
||||||8,518|39,390|
|Grants receivable|||for care activities||||
|Wychavon|District Council|||- COVID-19|2,667|21,450|
|HMRS - Coronavirus|||Job Retention Scheme||184|8,715|
|Worcestershire||Community||Foundation||2,500|
||||||2,651|32,665|





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## 

|||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|---|
|||||||||f|f|
|Sector consultancy<br>work||||||||5,138|12,716|
|Soolsl work placemsnts||||||||18,931|14,537|
|Performance<br>related grants||||||||1,055,183|1,026,054|
|||||||||1,079,252|1,053,30'7|
|Analysis<br>by fund||||||||||
|Unrestricted<br>funds||||||||4,138|4,819|
|Restricted funds||||||||1,075,114|1,048,488|
|||||||||1,079.252|I,D53,307|
|Performance<br>related grants||||||||||
|Worcestershire<br>County Council||||||||702,295|668,229|
|NHS Herefordshlre<br>and|Worcestershire|||Clinical Commissioning||Group||75,228|129,720|
|StStephens<br>Surgery||||||||155,791|BD,043|
|Wlnystes<br>Health Centre||||||||92,922|61,843|
|Masonic Charitable<br>Foundation|||||||||37,528|
|Dept for Education||||||||17,375|15,000|
|Hereford<br>Community<br>Foundation|||||||||8,172|
|Worcestershire<br>Children|First-||Families|In Partnership|||||7,500|
|Sanctuary<br>Housing Association|||||||||4.000|
|Worcestershire<br>Community||Foundation|||||||1,00D|
|Other||||||||11,572|15,019|
|||||||||1,D55,183|1,026,054|
|Other trading activities||||||||||
||Unrestricted|||Restricted|Total||Unrestricted|Restricted|Total|
||||funds|funds|||funds|funda||
||||2022f|2022f|2022f||2021f|2021|2021f|
|Fundralslng<br>events|||63|||63||1,260|1,260|
|Shop income|||72,145||72,145||18,567|70|18,637|
|Training||||225||225||5,459|5,459|
|Other trading<br>activities|||72,208|225|72,433||18,567|6,789|25,356|





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|||||Unrestricted|Unrestricted|
|---|---|---|---|---|---|
|||||funds|funds|
|||||2022|2021|
|||||6||
||Bank interest receivable|||8|138|
|7|Raising funds|||||
|||||Unrestricted|Unrestricted|
|||||funds|funds|
|||||2022|2021|
||||||5|
||||' 't'|||
||n|||||
||Telephone,|ITand wsbslte costs||1,723|1,618|
||Rent|||17,000|17.000|
||Facilitator costs||||129|
||Premises expenses|||3,167|2,161|
||Events and|marketing||20|20|
||Staff costs|||41,006|44,739|
||Depreciation|and|impairment|311|850|
||Light and heat|||1,689|1,278|
||Insurance|||1,182|1,192|
||Sundry expenses|||1,737|2,349|
|||||67,835|71,336|





## 

## 

|||||2022|2021|
|---|---|---|---|---|---|
||||||F|
|Stat costs||||790,617|681,211|
|l3epreciatton|end Impairment|||18,292|21,409|
|Rent||||17,150|17,150|
|Insurance||||1,345|1,228|
|Utilities||||16,184|11,628|
|Postage, stationery||and office|expenses|12,068|14,419|
|Premises and ITcosts||||50,749|43,433|
|Training||||20,541|9,158|
|Facilitator costs||||33,774|21,024|
|Professional|and consultancy||fees|18,943|9,754|
|Subscrlptlons||||4,317|7,943|
|Travel costs||||4,702|11,058|
|Carers costs||||727|2,550|
|Carers news||||14,599|19,589|
|Room hire||||2,704|1,368|
|Staff recruitment||||3,456|6,822|
|Sundries||||23,481|6,924|
|||||1,033,649|886,668|
|Share ofgovernance||costs (see note 9)||6.620|4,960|
|||||1,040,169|891,628|
|Analysis<br>by|fund|||||
|Unrestricted|funds|||(34,440)|7,551|
|Restricted funds||||1,074,609|884,077|
|||||1,040,169|891,628|





## 

## 

|9|Supportcosts|Supportcosts|||||||
|---|---|---|---|---|---|---|---|---|
||||Support|Governance|2022|Support|Governance|2021|
||||costs|costs||costs|costs||
||||f|||6|2||
||Audit fees|||6,520|6,520||4,960|4,960|
|||||6,520|6,520||4,960|4,960|
||Analyssd|between|||||||
||Charitable|activities||6,520|6,520||4,960|4,960|



## 

## 

|The average|monthly<br>number<br>ofemployees<br>during t|he year was:||
|---|---|---|---|
|||2022|2D21|
|||Number|Number|
|||46||
|Employment|costs|2022|2D21|
|||9|E|
|Wages and salaries||761,027|667,013|
|Social security costs||49,457|43,595|
|Other pension costs||21,139|15,342|
|||631,623|725,950|





## 

## 

## 

## 

|12|Tangible fixed asset|s|||
|---|---|---|---|---|
||||Flataraa|and tltanea|
|||||f.|
||Cost||||
||At<br>'I April 2021|||112,870|
||Additions|||19,351|
||At 31 March 2022|||132,221|
||Depreciation<br>and Impairment||||
||At 1 April 2021|||91,273|
||Depreciation<br>charged|In the year||18,603|
||At 31 March 2022|||109,876|
||Carrying<br>amount||||
||At 31 March 2022|||22,345|
||At 31 March 2021|||21,597|
|13|Debtors||||
||Amounts<br>falling due|within one year:|2022|2021f|
||Trade debtors||56,267|90,386|
||Qthsr debtors||3,000|3,000|
||Prepayments<br>and accrued Income||100,674|74,067|
||||159,941|167,453|
|14|Creditcrel<br>amounts|falling due within one year|||
||||2022f|2021|
||Other taxation and social security||18,567|14,506|
||Trade creditors||10,818|18,014|
||Qther creditors||1,349|1.006|
||Accruals and deferred|income|23,544|33,083|
||||54,276|66,609|





## 

## 



## 

## 

||||Nlovement|In funds||INovement|in funds||
|---|---|---|---|---|---|---|---|---|
|||Balance at|lncomlne|Resources|Balance st|lncomlna|Resources|Balance at|
|||1April 2020|reeOuroee|eXpended|1Apra 2021|resources|expended|31 March|
|||||||||2022f|
|Integrated<br>Carers|Hub|40,090|666,529|(656,973)|49,646|617,000|(615,704)|50,942|
|Social Prescribing||3,087|77,149|(74,123)|6.113|153,678|(139,290)|20,501|
|Families<br>In Partnership||3,726|38,600|(26,228)|14,098|17,375|(17,361)|14,112|
|Santuary<br>Housing||1,627|4.000|(95)|5,532||(5,532)||
|Transforming<br>Care|||||||||
|Regional<br>Forum||1,627||(244)|1,383||(1,383)||
|End of Life||1,906||(1,906)|||||
|Herefordshlre<br>Carers||59,416|11,672|(25,137)|45,951|1,225|(27,203)|19,973|
|Lifestyle Advisors|||64,737|(52,407)|12,330|87.603|(74,363)|25,570|
|Saintbury||2,826||37|2.863|||2,863|
|Social Prescnblng|||||||||
|Appreciative<br>Enquiry||591|11,386|(11,977)|||||
|Community<br>Mental|||||||||
|Health Team|||50,720|(19,745)|30,975|45,728|(70,283)|6,420|
|Health<br>Equalities|||||||||
|Partnership|||65,000|(2,359)|62,641||(35,662)|26,979|
|Masons Long COVID|||||||||
|Support|||17.440||17,440||(11,829)|5,611|
|Community<br>First|||||||||
|Recovery College|||4,000|(98)|3,902||(3,902)||
|Social Work Placements|||14,537|(7,219)|7,318|18.931|(17,925)|8,324|
|Sustaining<br>Csrers|||9,680|(4,444)|5,236||(5,236)||
|Tackling<br>Inequalities|||1,330||1.330||(1,330)||
|Herefordshire<br>Masons|||19,338||19,338||(12,481)|6,857|
|Carers Careline|||1,159|(1.159)|||||
|Carer Connectors||||||49,545|(26,651)|22,894|
|Carer Reviews||||||33,750||33,750|
|HCS Rejuvenate||||||1,572|(151)|1,421|
|Herefordshire<br>County|||||||||
|Council||||||10,000|(788)|9,212|
|Impact Focus Group||||||2,000|(2,000)||
|Reasonable<br>Adjustment|||||||||
|Pilot||||||2,500|(2,500)||
|Reddltch<br>District|||||||||
|Collaborative||||||7,432|(3,035)|4,397|
|Transforming<br>Cars|||||||||
|Admissions||||||2,000||2,000|
|VCS||||||25,000||25,000|
|||114,896|1,055,277|(884,077)|286,096|1,075,339|(1,074,609)|286,825|





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## 

||<br>cars sector.||||||||
|---|---|---|---|---|---|---|---|---|
|17|Analysis of|net assets|between funds||||||
||||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
||||funds|funds||funds|funds||
||||2022|2022|2022|2021|2021|2021|
|||||8|8||8||
||Fund balances at 31||||||||
||March 2022|are|||||||
||represented|by;|||||||
||Tangible assets||22,345||22,345|21,597||21,597|
||Current assets/||||||||
||(liabilities)||133,896|286,826|420,722|83,168|286,095|369,263|
||||156,241|286,826|443,067|104,765|286,095|390,860|



## 

|under no|n-cancellable<br>operating<br>leases, which fall due a|<br>s follows:||
|---|---|---|---|
|||2022|2021|
|||6||
|Within one year||21,933|24,696|
|eetween|two snd five years|2,707|18,417|
|||24,640|43,113|





## 

## 

||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|
||||||||8|8|
||Total remuneration<br>(including<br>employers||pension||contributions)||99,398|100,638|
|20|Cash generated<br>from|operations|||||2022|2021|
|||||||||6|
||Surplus for the year||||||52,207|155,227|
||Adjustments<br>for:||||||||
||Investment<br>income recognised<br>in statement|||offinancial||activities|(8)|(138)|
||Depreciation<br>and impairment<br>oftangible||fixed assets||||18,603|22,259|
||Movements<br>In working|capital:|||||||
||Decrease/(Increase)<br>In|debtors|||||7,512|(106,468)|
||(Decrease)/Increase<br>In|creditors|||||(12,331)|12,641|
||Cash generated<br>from|operations|||||65,983|83,521|
|21|Analysis ofchanges|in net funds|||||||
||The charity had no debt during the year.||||||||



