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2024-03-23-accounts

Charity registration number 1071424 Company registration number 02591631 {England and Wales) CARTREF NI LTD ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 23 MARCH 2024 *ADEFAPLF• 2411012024 COMPANIES HOUSE

CARTREF NI LTD LEGAL AND ADMINISTRATIVE INFORMATION Trustees Mrs P Bochenski Mrs A Brebner Mr M Roberts Mrs J Brown Mr G Coates Mrs V Hawker Secretary Mrs A Brebner Charity number 1071424 Company number 02591631 Principal address and registered office Goleufan 27 Chester Street St Asaph Denbighshire LL17 ORE Auditor Harold Smith Accountants Unil 32, Llys Edmund Prys StAsaph Business Park Sl Asaph LL17 OJA Bankers National Westminster Bank PIC 35 Vale Street Denbigh Denbighshire LL16 3AN Sanlander 2 Trilon Square Regents Place London NW13AN Scottish Widows Bank PLC PO Box 12757 67 Morrison Street Edinburgh EH3 8YJ Nationwide POBox3 5-11 St Georges Street Douglas Isle of Man IM99 1AS

CARTREF NI LTD CONTENTS. Page Trustees, report Statement of trustees, responsibilities 12 Independent auditor's report 13-15 Statement of financial activities 16 Balance sheet 17-18 Statement of cash flows 19 Notes to the financial statements 20-33

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 23 MARCH 2024 The trustees presenl their annual report and financial statements for the year ended 23 March 2024. The financial statements have been prepared in accordance with the accounting policies sel out in note 1 to the financial statements and comply with the charity's Igoverning documenll, the Companies Act 2006 and "Accounting and Reporting by Chanties.. Statement of Recommended Praclice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). Objectives and activities Cartref Ni continues lo pursue ils main objective lo provide superior, trusted, person cenlered support lo vulnerable adults living in their own homes. For 2023124 the following remained as its vision and purpose. Cartref Ni's vision is for adults with disabilities to live the life they choose, achieving the outcomes that matter to them and be as independent as possible. Pu Cartref Ni's purpose is to provide the highest quality, person cenlered support lo adults with disabilities to live the life they choose, achieving the outcomes that matter lo them and be as independent as possible, ensuring ihey are supported with dignity and respect at all times. Cartref Ni's Strategic priorities are to ensure.. Continual improvement in the quality of the service il delivers. That we provide support to people by people that know them. Investment in the training and development of ils staff. Employment of staff who are committed to its core values. Continued financial viability. People we support feel safe, happy and fulfilled. Staff feel included. valued and supported. Families trust us to provlde a first-class service. All stakeholders hold us in high esteem.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Public The trustees confirm that they have had regard lo Ihe Charity Commission's guidance on the public benefit requirement under the Chanties Act 2011. Our activities this year once again focused on continuing to develop the health, wellbeing and social opportunities of the people we support. We continued to operate and develop the range of social events which we offer to all of the people we support which included coffee mornings, craft sessions. competitions. a summer barbeque 2nd a Christmas party. These were greatly enjoyed by the people allending and they are not only enjoyed and benefited from the actual activities, but also from the opportunity to socialise and communicale with a wider group of people. Adéed benefit from the social events can be seen and heard from the staff teams who find them a useful forum for sharing experiences and ideas as well as being a peer support opportunity. During the year we produced and distributed the latest issue of our newsletter. This is issued to the people we support, family members, staff and other slakeholders. Two editions were published and the continued improvement in the quality of the Content was noted. We employ over 150 staff who benefit from good working terms and conditions and training and development opportunities. Over 60 % of our relevanl staff have altained a level 3 NVQ or higher, which affords them not only personal development, bul enhances their opportunities should they wish to lake on other roles in Cartref Ni or other organisations. Additional beneficiaries of the services we provide include families, friends and carers who have shown tremendous confidence in the service we deliver as evidenced in CIW inspection reports. Families are included as fully as possible in decisions relating to the people we support. We strive to enable the people we support, andlor family members lo be active participants in the recruitmenl process for new staff and managers and we also invite family members to social events which not only provides a pleasant social event but can be a form of family-to-family support. We continue to make charitable donations within our local community including a local support group and for hospice and hospital funding materials. We remain registered as a "Safe Place" a scheme supporting vulnerable members of the public to know vhere they can go if they have difficulties. The trustees have paid due regard to guidance Issued by the Charity Commission in deciding what activities the chanly should undertake. Cartref Ni currently operates in three Local authority areas, Denbigh5hire, Flintshire and Convry. Al the end of March 2024, we supported 66 individuals. Virtually all the people we support live in supported living arrangements and hold individual tenancies. The people we support live in a wide range of differing situations, some in single tenancy houseslbungalows. some other peaple are in shared living arrangements. We presently support people in Iwenty-five different houses and one individual in their own family home. Three of the buildings described as houses actually comprise up to seven self-conlained flats. Supported living enables individuals lo live a full and active life as true citizens of their local wmmunity.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Examples of outcomes that have been achieved are: JS celebrated his 40th Birthday and had a Harry Potter themed party. which friends and family attended, it was great success. He also had his bedroom redecorated in Harry Potter themed colours which he chose. HR has enjoyed weekly music sessions and participates in the song and dance. This is now being explored in the community rather than online. She has maintained conla¢l with her sister which is very important for them both. Following the success of the Canal boat trip last year, SD enjoyed another Irip on a longer roule in Llangollen. SD also enjoyed a day out to Gulliver's World, where she enjoyed the spinning teacups. Increased support hours have allowed LH to access her local community more, including visiting a local horse yard, going to the Denbigh and Flint show. LH has also had a lot more contact with her family this year, going to family parties and visiting over Christmas. DR is ¢oping well with wearing his new spectacles, and it is believed that it has made a positive difference for him. HH moved into his new home in June 23 and has settled really well. He volunteers al Gwrych Castle ￿lce week, loves going on long walks locally and using the gym and pool in Llandudno. PJ has a passion for trains and has been supported lo lake some trips on them. Some of these have included travelling to Chester, Llandudno, Flint and is planning the next journey to Holyhead to see the ferries. LD has grown in confidence with her daily living skills and can be left alone to prepare her food, tidy up whilst remaining safe. She has completed a Work Programme and is currently exploring additional vocational Options. To enable her to gain more experience in her pursuit of Reception Work she has been given a place at Hwb Cyfle. OB has demonstrated a wllingness to develop her independence and manage her behaviour. This has enabled her lo maintain her placement at Hwb Cyfle where she attends 4 limes a week. She has educated herself on Healthy Eating options and this has been a remarkable continuation supporting her Health and Well Being. CS has been continuing to meet her health and fitness goals, becoming fitter and slronger year by year. She can now complete up to 40 lengths of a swimming pool. She rewarded herself earlier in the year with a Spa Day complete with afternoon lea. VD enjoyed a holiday al Talacre in May, she stayed in a lovely lodge and enjoyed some trips out from there. Over the last 12 months TT has progressed with her financial management, she is now, with minimal support able lo priorilise funds for bills and essential oulgoings. TT has built on the relationship with staff and will seek out support when she needs it as appose to staff having to instigate communication and support. MO has settled well into his flat. He's achieved so much, including a Rally Driving experience wlh The Slig, goes on Ramblers walks unsupported and completed Conwy Mind 5K. At his requesl, he now goes to colle¢t his Saturday takeaway unsupported. JE enjoys attending activities with Conwy Connect. recently involved in the drumming sessions. He joined a group who expenenced Paddle Boarding on Llyn Padarn. JE has made significant changes at home, that motivales him to do tasks on his own initiative. CH had a great time on Holiday at Blackpool wth Voel Coaches. She really enjoyed the experien￿ and even got up and sang with the entertainment. MH had expressed his wsh to live in a bungalow. In recent months he has been exploring a move to a bungalow in Garden City which has been successful and will be moving to live with two other tenants.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 DH'S confidence has returned following an injury. He now uses his wheelchair when in his car and appears to enjoy being in the back 2nd able lo look out of all the wndows. MD celebraled her 70th Birthday. She had a fantastic Cost8 Coffee themed cake, and family, friends and staff that used to support her years ago all came along lo join her in her celebrations 2nd make il a very special day. PF'S independence has increased, and no longer relies on staff for shopping as she will make her way to town herself. She also independently arranged to go to a Pantomime by herself. and another show at Venue Cymru. She has chosen herself a new sofa and blinds for her flat. Having started working on the farm in Rhuallt in 1992, RG retired In February. He experienced different farm lasks including feeding the fam animals, planting, and picking the fruit and vegetables and general maintenance work. As a leaving gift he received a plant tub, and rhubarb to enjoy his retirement. SR has been supported with her diagnosis of dementia and changes to her health by her support leam who know her well. 11 has been a difficult 12 months for SR, but she has been encouraged and supported by staff to help with the sensory crafts that were made for the Garden Gompetilion, leading to another win this year. MW enjoys visiting the local Barbers and the positive inleraclion he has there. These weekly visits have had a positive impact physically as well as his general wellbeing. He enjoyed a holiday to Blackpool as he enjoys the various activities on offer. IS moved into her new home in July 2023 from residential college and has settled into independent living well. IS started an inlemship al Rhyl College which has led lo her placement al Glan Clwyd Hospital League of Friends which she attends 3 days a week. IS completed travel training with her support stsff on the bus and is now able lo gel to and from her V￿rk independently. Having finished college last year, CG has started going to Picasso art club and 8occia and has weekly work experience at a local café which is going really well. CG has increased her verbal ¢ommuniGation with those who support her. JL may wish to move area to be closer lo his family and has been able to speak up about whal he may want to do in the future. He is engaging with Ihose involved in his life lo determine what his lulure support might look like. AW has been lo look and sample a holiday venue for later on in the year. She has been for a taster day at Popty and are hoping she can start Ihere shortly. AW continues lo do a range of activities such a5 finger painting, potting plants and flower arranging. DR is now volunteering as a Robin in the local community hospital. DR helps with drinks and chatting with patients. DR still has his love of music and continues to attend lols of concerts including Madness. Prodigy, Chemical Brothers to name a fewl LM is now ￿nfident to stay home alone for longer. LM has been busy with the planning of her wedding. She has enjoyed various stays away including a holiday with family. OD has progressed his work at Iceland Food Factory in Deeside and has experienced various Placements including Gardening Projects wlhin the community. He has enjoyed holidays in Ireland with family. He is currently being supported to explore housing options as part of the preparations for planning his wedding and has been looking at various venues., CC now volunteers in a local Charity Shop one afternoon a week. His independence has increased as he now will prepare and cook his own evening meal without staff support on occasion. and also uses the bus more regularly to visit his mum. A great outcome for CC is that he was able lo overcome one of his fears and attend an evening funclion. TC look great pride in entering the Garden Competition this year. She is accessing her community more often, and in particular attending her medical appointments which is extremely positive.

CARTREF NI LTD TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 JH enjoyed his first holiday abroad lo Salou for many years and was a positive experien¢e. JH learnt a new skill and was able to sland up on his paddleboard by the end of the session. As AP loves dogs, staff sourced a dog rescue centre that AP now goes to every Friday, she loves to watch the dogs being walked and enjoys having lunch in the café there. LG'S confidence has continued to grow over the last 12 months and she is now confident walking around her home without her walker. LG still attends Popiy 3 days a week and enjoys attending the Eirianfa Singing Social for some karaoke with friends once a month. LG enjoyed helping with the garden competition using a sensory .theme this year. LG enjoyed helping with the crafts and celebrating another winl LJ has settled back lo going to day services 4 days a week after they had been reduced during Covid. He's enjoyed some great activities including visiting Knowsley Safari Park, the circus, and Cartref Ni events. SG continues to attend Hwb Cyfie and now travels in his own vehicle rather than the Special Transport Minibus. He enjoyed a holiday lo Blackpool so much he is already looking lo go back. He keeps in regular ¢ontacl with family and enjoys outings with them periodically who are delighted with his development since moving into his new home. DC moved house in June 2023 and now lives in a bungalow in Colwyn Bay, enjoying walks to Rhos on Sea and visiting mum and dad at their house for coffee. JB has developed so much since moving into her now home. She has gained independence and lakes pride In keeping her room lidy, preparing her own lunch for Hwb Cyfle and doing various jobs around her bungalow. She has attended the theatre with the highlight being the ballet lo see Swan Lake, been to a family wedding and thoroughly enjoyed a trip to Llandudno. She keeps a diary each day io record her experiences. PL continues to enjoy his regular activities such as busy buddies, but has also accessed a new music session in Sholton once a week. He's also enjoyed some day trips to the Llyn Peninsula and attending the cinema. AO celebrated his 40th birthday with his family and friends and went away overnight to Blackpool. He started attending Tai-chi classes again which he really enjoys. As well as attending Hwb Cyfle ￿lee weekly, DL has participated in weekly music sessions and enjoyed the singing and dancing. This was an online session and Is now exploring a community session which she has enjoyed to dale. Those that know AJ well 'are delighted with his enhanced speech. Staff obseNed that AJ enjoyed drawingl colounng and now accesses on a regular basis to support his involvement and wellbeing. His car is important lo him and he enjoys shopping in his community where he is well known and takes pride in paying for his items and interacts with the shoppers and customers alike. MF has been involved in ac¢essing different activities this year, and include Outside Lives. Music, Eldas and Hwb Cyfle which are sessions that support his wellbeing. He has recently acquired a new electric car. Having explored various Options il was decided this type of car would be beneficial in meeting all of hls travel needs and support his ¢ost of living. MH completed a sponsored golf charity event and raised several hundred pounds for Children In Need. MH continues to have a full weekly schedule and enjoys these activities. RK went to 8lackpool in November and joined in wlh activities with gateway club, going to the zoo and fancy- dress party. He also raised over £700 for Gateway by completing a walking Ghallenge and was awarded a trophy shield for his hard work. GD has remained well and has enjoyed lots of visits to the zoo, theatre tips and visits lo Betws y Coed and Llanberis to see the trains. Taking a ride on one at Llanberis which he enjoyed.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 JD stsrted a new work placement as a kitchen porter al a local hotel. He went on a 'Lads' holiday in Benidomi for a week which he thoroughly enjoyed. MA expressed she wanted to try paddle boarding and she achieved this in July 2023. MA loved this experience, and the invite was extended to others at Cartref Ni who joined in the day out. MA has been attending Use Your Loaf Bakery and has enjoyed the sessions learning to make different baked goods. SC has continued to enjoy her work opportunities and has also started an extra day wth Popty. SC has enjoyed trips to the theatre lo walch Abba and the Christmas and Easter Pantomimes. SC enjoys events that happen in her local community such as fairs and craft events. TW achieved high standards in his work programme which he has now completed. He has recently started work at a Residential Care Home 3 times a week where he supports the kitchen staff. He has continued with his Keep Fit and Martial Arts where he remains a valued member of the Deeside Club. He has a new electric car and takes great pride ensuring this is charged appropriately. JW developed independen¢e to access her local community using public Iransport whilst living in her new home before she moved back ￿th family. ET has continued her progress wth domestic tasks within her home. She enjoyed a stay away al Haven Holiday Park as refurbishment was undertaken within her home. She visits her mother regularly and has enjoyed attending the theatre at various times in the year. KC has tried plenty of new experiences in the past year. Her most recent was sitting in the flight simulator to gauge if she would enjoy going on holiday abroad. She was also part of the studio audience for Comic Relief 2024. KC also loves Heart Radio and went to visit the sludio and mel the presenters. AT really enjoyed her first cruise and exploring Ihe Mediterranean. She especially enjoyed the food and entertainment. She made good friends whilst on the ship, especially wth all of the entertainment team. SG has grown in confidence which is great to see. She has started attending Gateway on a Thursday evening, which she enjoys. SG went away for a holiday to Blackpool which is something she likes to do each year. GW was able to secure some funding that enables him to go horse riding once a month, which is something he loves doing. GW continues lo attend lols of family events including a family wedding, going on holiday to London and meals out for birthdays. FR has gone from strength lo strength with her circuit training Glasses and now asks staff lo sit away from the group, as she has developed friendships and relationships there. FR has been attending Fun Club which she enjoys. HW celebrated his 60th birthday wth a meal with friends and family. Due to increased hours of support he is able to access his community daily. attending more events and activities, such as Summer event, Halloween and also the Christmas party. AW continues to enjoy living in his own flat and managing his day to day life independenlly. AW attends Popty 2 days a week and local social events. AW enjoyed going to festivals with his family this past year, especially Leeds festival! NJ enjoyed a holiday to Blackpool. and is indeed planning again for April. She has received her new car and takes great pnde in Ihe aptly named Tinker Bell. She has laken an interest in choosing healthy options for her meals. She has enjoyed visits to the theatre and is well known within her community. DJ continues to enjoy maintaining areas within the communal gardens at his home during the summer months. Over the las1 12 months DJ has had some challenges in life bul has been able to maintain a good relationship with staff and other professionals and continues to live independently.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Through LE'S drama group, she participated in a wonderful performance of Alice in Wonderland. She has enjoyed a stay away in Pwllheli whilst work refurbishment was undertaken within her home. LE gol a new Gar which she enjoyed choosing. SB moved into his new home in September 2023. Since then he has started work with Meifod and The Farm which he loves. SB enjoys helping around his home and helping the staff wtth the weekly shopping. SB also attends Use Your Loaf Bakery every Wednesday where he is developing his baking skills. During the summer months R8 went cycling every Wednesday evening at his local country park. Due to the sad passing of MR'S mum he has been supported by staff who recognise the importance of maintaining regular contact with his dad. MR took his dad to Anglesey to visit ¢lose family there. IR has started a litter picking hub in Colwyn Bay through Keep Wales Tidy and helps clear the litter at Eirias Park once a week. A WhatsApp group is being developed and IR is one of the admin for the group. CE has started using the bus regularty, attending Mens Shedz and also volunteering al Colwyn Bay Mountain Zoo. He also went lo see Sammi Brookes who was at a local venue. SM is in improved heallh.and having a positive effect on him doing a variety of different things. SM has a new Mini and has enjoyed Iravelling lo Conwy and Llandudno to go to lunch out and to his favourile shop. Achlevemènt$ and performance Financially Cartref Ni continues to be in a strong position as described in the Audited Accounts. From a service perspective the people we support continued to experience a wide range of activities as described elsewhere in the report. We were assessed and rated by the Social Care Regulator "Care Inspectorate Wales" (CIWI. The assessment look the form of reviewing documentation in the office and al the houses where we support, discussions with people we support and their families, staff. and managers, along with extemal bodie5. The report was very positive and under"The Regulation and Inspection of Social Care (Wales) Act" IRISCA) we are inspected and rated on three themes.. Wellbeing, Care and Support and Leadership and Management and that we were given the rating of 'EXCELLENT' in all three categories. This is a very significant achievement. The inspector commented that she found that Person Cenlred Support was embedded throughout the whole organisation and that in order lo gain an excellent rating we demonstrated that we "go above and beyond" the expected requlrements. We are pleased that our staff have all been recognised for the fantastic work that they do. Also, in 2023124 Cartref Ni were awarded the 'Progress for Providers, award. This was a programme run by Flintshire County Council where we were assessed by Local Authority staff looking al evidence of how we are embedding person centred tools within the support we provide wilhin Flintshire. We are pleased to report that we have received a bronze and silver award and was presented with the certificate at an Awards Ceremony h05ted by Flintshire in October 2023. We were pleased to be able to in¢rease our staff benefits on offer to staff in 2023. 2023124 saw the first staff conference sin¢e 2019 due to COVID, with nearly all staff attending one of the days. This was highly successful with ex¢ellent feedback. A major IT project was undertaken to move data into a cloud environment. This has given significant gain in several ways for example in terms of ease of access. A garden competilion was run again in the summer of 2023, where many people took part. Everyone who entered made such an effort to improve their garden it was again difficult to choose the winners.

CARTREF NI LTD TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 We have continued to give opportunities for staff to enhance their qualifications and achieve the relevant Awards. ' All Wales Induction Framework Programme - 18 Core qualification at Level 2 Level 2 Health & Social Care Diploma - Level 3 Health & Social Care Diploma Level 4 Preparing for Leadership & Management in Health & Social Care Diploma = The board would like to pass on our thanks lo all staff for their part in the achievements of Cartref Ni. uali Cartref Ni strives to provide hlgh quality services lo the people it supports, and we use a variety of routes to measure our success or not. These include regular individual and house meetings with the people we support to provide opportunities for them to communicate their feelings and wishes on the support they receive. Quality monitoring visits have continued being carried out by the Chief Executive, Head of Operations, Quality and Compliance Manager as well as a number ofTrustees. The Quality Assurance Manager has continued with Quality Reviews and audit visits were undertaken and the development of action plans where required were put in place. Topics are chosen to discuss in team meetings on a monthly basis lo enhance knowledge on subject areas and further embed good practice and recognize areas for development. Team meetings are also attended by our Quality Assurance Manager on occasion, as part of our assurance process The family quality survey has provided excellent feedback, enabling us to continue to develop best practice, and will be continued. The staff satisfaction survey is an ongoing feature of our quality assurance framework, offering staff members a voice in service improvement and the reviewng and development of policy. Throughout this year we have been pleased al the levels of positive feedback in relation to the way we have continued to provide services from a range of stakeholders including CIW, the families of the people we support, as well as the commissioners from each of the respective local authorities. bul most importantly we have received positive feedback on many occasions from several individuals that we support. A Quality Assurance report and a 6 month interim report vRre produced, pulling together information from a range of sources providing evidence on the quality of seNices provided. The new Annual Report required for registration with Care Inspectorate Wales was completed for the first lime. Cartref Ni continued to implement an operational management system called Care Control to enable enhanced recording of care and support information. Our supervision and appraisal policy was reviewed and updated along wth the documentation used. This enables a consistent approach across staff and rnanagers and included an improvement on being able to measure progress. supe￿is1on forms ensured that there was an emphasis on reflective practice. Fundraising Activities No fundraising activities have taken place in the year as Cartref Ni provides domiciliary care to generate in¢ome to meet its objectives.

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Financial review Cartref Ni continues lo offer competitive tems and conditions of employment for its staff together wth extensive training and development opportunities. The financial pressures that are being applied to local authorities are continuing. The local aLslhonties that fund most of the support we provide are constantly seeking efficiencies from us as providers not only in the charges we make lo them. bul also in the amount of support hours being provided lo individuals. They are seeking out ways of meeting the needs of individuals in what they see as more effi¢ient and lower cost ways. This drive for cost reduction is likely to continue from Central government for at least the next few years. In addition, the requirement for all staff within the social care sector to now be paid the Real Living Wage will continue to have a financial impact over the coming years. Despite this, Cartref Ni's financial position remains strong and our financial outtum for the year was positive as detailed in the Annual Accounts. After making appropriate enquiries, Ihe twstees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue lo adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the AGcounting Policies. Reserves are needed lo enable Cartref Ni to continue to operate in the event of fluctuations in levels of income or expenditure arising from the loss of projects or other events. These could include for example short-term delays in funding or unexpected business interruptions. In addition, the Iruslees note that the significant staffing issues in the social care sector may require us to make further strategic investments in the terms and conditions of our staff within the coming years. In this context, the trustees consider that the appropriate range of free reserves to be £1,574,761 £2,549,524. Al the year-end Cartref Ni held free reserves of £1,581,908 on unrestricted funds after allowing for those resources designated for the Flxed Asset Fund and the Lesley Gurney Key Outcomes Fund, the details of which are given in note 16 to the accounts. This is equivalent lo four months running costs. This level is within the define range and the position will continue to be reviewed on an ongoing basis to ensure that levels held remain appropriate. Invest owers and Poli The trustees, having regards to the liquidity requirements of operating the charity, have kept available fvnds in interest-bearing deposit accounts.

CARTREF NI LTD TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Risk Management Cartref Ni has a system of operational risk management for people we support and stsffing issues. Al a strategic level the position is the same as in previous years. The Trustees have considered the risks to which the charity might be exposed. In general terms it is acknowledged that there will be an ongoing requirement for quality Domiciliary Care Providers in North Wales. However, in the current economic climate Local Authority finances are under severe scrutiny and their ability lo pay for a quality service is under constant review. Cartref Ni will continue lo work in partnership with Local Authorities to see if efficiencies Can be identified without compromising on quality. From a contractual perspective Conwy and Denbighshire Local Authorities were both starting retendering processes, but these were deferred due to Covid-19. However, they have both indicated that they expect these lo resume in the near future. We continue to plan to respond to these if and when they are restarted. Taking all Ihese factors into a¢¢ount the Trustees have developed an appropriate resetves policy. Cartref Ni is adamant that despite the risk of losing work, high standards musl be maintained, staff musl be offered the best possible terms and Conditions of employment including comprehensive training and development opportunities. It is hoped that Cartref Ni's excellent repulalion for providing high quality social care will see it through these economi¢ally challenging times. Its strategy of focusin9 on achieving and evidencing outcomes for individuals should help ensure ils continued success. Plans for future periods The main focus for the Charity is to maintain and improve the highest quality of seNices for the people we currently support and to continue to provide the besl terms and conditions for staff. Recfultment is difficult for all social care seryices, and we will continue to try existing and new methods to re¢ruit. There are no specific plans to expand the Charity, but we will continue to look al ways lo enhance the lives of the people we support. Structure, governance and management The Gharily Is a company limited by guarantee and is govemed by a memorandum and articles of a$8ociation. The trustees, who are also the directors for the purpose of company law, and served during the year and up to the date of signature of the financial statements were.. Mrs P Bochenski (Chair) Mrs A Brebner Mrs J Brown Mr G Coales Mrs V Hawker Mr M Roberts Twstees are appointed by nominalion of other trustees. The procedures for appointing new twslees, including any restrictions on trusteeship, such as maximum number or restrictions are set out in the articles of association. None of the twstees has any beneficial interest in the company. All of the trustees are members of the company and guarantee to ¢ontribute £1 in the event of a winding up. The organisational structure The Board of Trustees that meets four times a year, governs the organisation. Any additional meetings are put in pla￿ as required. Strategic decisions are made at these meetings and operational issues are reported on. Details on the number of Trustees required to be quorate are in the articles of association. 10-

CARTREF NI LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Trustee Induction and Training Trustees are encouraged to visit the individuals the Charity supports and ils employees, to gain a belter understanding of the work we do. The CEO provides a quarterly report on key issues and developments and the Trustees provide strategic guidance. always ensuring that the work undertaken or proposed is in line wth the objectives of the Charity. All new Trustees are mentored by a more experienced member of the Board and have opportunities to meet staff and supported individuals either in supported living settings or at a variety of Cartref Ni social functions held throughout the year. Pay Policy for Senior Staff The trustees consider the key management personnel of the company in charge of dire¢ling, controlling. running and operating the Charity on a day to day basis, comprise the board of Iruslees, who are also directors for the purposes of company law, and the senior management team. All tnJstees give their time freely and no trustee received remuneration in Ihe year. The pay of the senior staff is reviewed each year as part of the company.annual staff remuneration review. Auditor Harold Smith were appointed as auditor to the company. The trustees, report was approved by the Board of Trustees. Mr$ P Bo¢henski Trustee Date.. 11

CARTREF NI LTD STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 23 MARCH 2024 The trustees, who are also the directors of Cartref Ni Ltd for the purpose of company law, are responsible for prepanng the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company Law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the slate of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year. In preparing these financial statements, Ihe trustees are required lo.. select suitable accounting policies and then apply them consistenlly., obseNe the methods and principles in the Charilles SORP., make judgements and estimates that are reasonable and prudent., and prepare the financial statements on the goin9 concern basis unless il is Inappropriale to presume that the charity will continue in operation. The trustees are responsible for keeping adequate accountlng records that disclose with reasonable accuracy at any time the financial position of the charity and enable them lo ensure that the financial Statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 12-

CARTREF NI LTD INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF CARTREF NI LTD Opinion We have audited the financial slalements of Cartref Ni Lld (the 'charity') for the year ended 23 March 2024 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards. including Financial Reporting Slandard 102 The Financial Reporting Slandard applicable in the UK and Republic of Ireland {United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements.. give a Irue and fair view of the stale of the charitable company's affairs as at 23 March 2024 and of its in¢oming resources and applicalion of resources, for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Pra¢lice' and have been prepared in accordance with the requirements of the CompaniesAct 2006. Basis for oplnion We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditorfs responsibililies for the audil ol th8 linancial stal8ments section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to OLJr au(Jil of the financial slalements in the UK, including the FRC'S Elhic31 Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe thal the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going con¢em In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed. we have not identified any material uncertainties relating lo events or conditions that, individually or collectively, may cast significant doubt on the charity's ability lo continue as a going concern for a penod of at least ￿e1ve months from when the financial slalements are aulhorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant se¢lions of this report. Other information The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. Our responsibility is lo read the other information and, in doing so, consider whether the other information is materially. inconsistent with the financial statements or our knowledge obtained in the course of the audit, or Othe￿Ise appears lo be materially misstated. If we identify such material in¢onsistencies or apparent material misstalemenls, we are required to determine whether this gives rise to a material misslalemenl in the financial statements themselves. If. based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fad. We have nothing to report in this regard. 13-

CARTREF NI LTD INDEPENDENT AUDITOR'S REPORT {CONTINUED) TO THE TRUSTEES OF CARTREF NI LTD Matters on which we are required to report by exception We have nothing lo report in respect of the following matters in relation to vthich the Charities (Accounts and Reports) Regulations 2008 require us to report lo you. if, in our opinion.. the information given in the financial statements is inconsistent in any material respect with the Iruslees, report. or sufficienl accounting records have not been kept,, or the financial slalements are not in agreement with the accounting records; or we have not received all the information and explanations we require for our audit. Responsibilitles of trustees As explained more fully in the statement of trustees, responsibilities. the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal Control as the Iruslees determine is necessary to enable Ihe preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity's abilily to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees eithèr intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the flnanclal statements We have been appointed as auditor under secliorb 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder. Our objectives are to obtain reasonable assurance about wttether the financial statements as a whole are free from material misstatement, whether due lo fraud or error, and to issue an audilorfs report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material misslalement when il exists. Misstatements can arise from fraud or error and are considered material if. individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. The extent to which our procedures are capable of delecling irregularities, including fraud, is detailed below. A further description of our responsibilities is available on the Financial Reporting Council's website at.. httPS'.11 www.frc.org.uklaudilor$responsibililies. This description forms part of our auditor's report. Use of our report This report is made solely to the Charity's trustees, as a body, in accordance with part 4 of the Charities {Accounls and Reports) Regulations 2008. Our audit work has been undertaken so that we might slate lo the charity's trustees those matters we are required to slate to them in an auditors, report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility lo anyone other Ihan the chanty and the charity's trustees as a body, for our audit work, for this report, or for the opinions we have formed. Simon Murray-williams BA FCA (Senior Statutory Auditor) for and on behalf of Harold Smith LTr Chartered Accountants statutory Auditor Unit 32, Llys Edmund Prys St Asaph Business Park St Asaph LL17 OJA 14-

CARTREF NI LTD INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF CARTREF NI LTD Harold Smith is eligible for appointment as auditor of the charity by virtue of its eligibility for appointment as auditor of a company under section 1212 of the Companies Act 2006. 15-

CARTREF NI LTD STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 23 MARCH 2024 Unrestricted Restrictèd Total funds Unrestricted Rèstricted funds funds funds funds 2024 2024 2023 2023 Total 2024 2023 Notes Grants Receivable Charitable activities Investment income 4,607 4.607 178 5,140.009 4,555,993 36,694 4,390 297,174 297,352 4,555.993 4.390 5,140,009 36,694 Total income 5,176,703 4,607 5,181,310 4,560,561 297,174 4,857.735 enditure Analysis of support costs 5,098,828 4,607 5,103,435 4,396,651 297,174 4,693.825 Total charitable expendituro 5,098,828 4,607 5,103,435 4,396,651 297,174 4,693,825 Net income for the yearl Net movement in funds 77,875 77,875 163,910 163,910 Total funds brought forward 2,052,827 2.052,827 1.888,917 1,888,917 Total funds carried fop•iard 2,130,702 2,130.702 2,052,827 2,052,827 The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. 16-

CARTREF NI LTD BALANCE SHEET AS AT 23 MARCH 2024 2024 2023 Notes Fixed assets Tangible assets 11 468,867 450.930 Current assets Debtors Cash al bank and in hand 12 389,903 2,088,565 317,951 1,953,862 2,478,468 2,271,813 Creditors: amounts falling due within one year 13 {814,714) (668,466) Net current assets 1,663,754 1,603,347 Total assets less current liabilitles 2.132,621 2,054,277 Provlslons for liabllltles 14 (1,9191 (1,4501 Net assets 2.130,702 2,052,827 Income funds Designated funds General unrestricted fvnds 16 548,794 1,581,908 528,432 1,524,395 2,130,702 2,052,827 .2,130,702 2,052,827 17-

CARTREF NI LTD BALANCE SHEET (CONTINUED) ASAT23 MARCH 2024 The company is entitled lo the exempiion from the audit requirement contained in section 477 of the Companies Act 2006, for the year ended 23 March 2024, although an audit has been carried out under section 144 of the Charities Act 2011. The directors acknovAedge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of financial statements. The members have not required the company to obtain an audit of its financial statements under the requirements ofthe Companies Act 2006, for the year in queslion in accordance with se¢lion 476. These financial slalemenls have been prepared in accordance with the provisions applicable to companies subject lo the small companies regime. The financial statements were approved by the Trustees on Mrs P Bochenski Trustee Company registration number 02591631 18-

CARTREF NI LTD -STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 23 MARCH 2024 2024 2023 Notes Cash flovjs from operating activities Cash generated from operations 18 132,935 565,149 Investing actlvities Purchase of tangible fixed assets Investment Income received 134,9261 36,694 (7,163) 4.390 Net cash generated froml{used inl investing actlvities 1,768 (2,7731 Net cash used in flnancing activities Net In¢rea8e In cash and ¢a8h equivalents 134,703 562,376 Cash and cash equivalents at beginning of year 1,953.882 1,391,486 Cash and cash equivalents at end of year 2,088,565 1,953,862 19-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 23 MARCH 2024 AGcounting pollGles Charity information Cartref Ni Ltd is a public benefit entity and a private company limited by guarantee incorporated in England and Wales. The registered office is Goleufan, 27 Chester Street, StAsaph, Denbighshire, LL17 ORE. 1.1 Accounting convention The financial statements have been prepared in accordance with the charity's Igoverning documenll, the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland. ('FRS 102°) and the Charities SORP "Accounting and Reporting by Charities.. Slatemenl of Recornmended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). The charity is a Public Benefit Entity as defined by FRS 102. The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £. The financial slalements have been prepared under the histori¢al cost convention, Imodified to include the revaluation of freehold properties and lo include investment properties and certain financial instruments at fair valuel. The principal accounting policies adopted are set out below. 1.2 Going concem Al the time of approving the financial statements, the trustees have a reasonable expectation thal the charity has adequate resources lo continue in operational existence for the foreseeable future. Thus the trustees continue lo adopt the going concem basis of accounting in preparing the financial statements. 1.3 Charitable funds Unrestricted funds are available for use at the discretion of the Iruslees in furtherance of Iheir charitable obieclives. Designated funds are unrestricted funds earmarked by the trustees for a particular future project or commitment. Restricted funds are subjected to reslriclions on their expenditure declared by the donor or through the tems of an appeal, and fall into one of sub-classes.. reslricled income funds or endowment funds. 1.4 Income Income is recognised when the charity is legally entitled lo it after any performance conditions have been met, the amounls can be measured reliably, and it is probable that income will be received. Cash donations are recognised on receipl. Other donations are recognised once the charity has been notified of the donation. unless performance conditions require deferral of the amount. Income tax recoverable in relation lo donations received under Gift Aid or deeds of covenant is recognised at the time of the donation. Legacies are recognised on receipt or otherwise if the charity has been notified of an impending dislribulion, the amount is known, and receipt is expected. If the arnount is not known. the legacy is treated as a contingent asset. Income from contra¢ts for the supply of services is recognised wilh the delivery of the contracted service. This is classified as unrestricted funds unless there is a contractual requiremenl for it to be spent on particular purpose and returned if unspent, in which case il may be regarded as restricted. -20-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Accounting policies (Continued) 1.5 Expenditure Expenditure is recognised On￿ there is a legal or conslruclive obligation to transfer economic benefit lo a third party, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable lo a single activity are allocated directly lo that activity. Shared costs which contribute to more than one aclivily and support costs which are not attributable lo a single activity are apportioned be￿een those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges are allocated on the portion of the asset's use. 1.6 Tangible fixed assets Tangible fixed assets are initially measured at cost and subsequently measured al cost or valuation, net of depreciation and any impairment losses. Depreciation is recognised so as to write off the cost or valuation of assets less their resldual values over thelr useful lives on the following bases.. Freehold property Fixtures and fittings Equipment 20h straight line 250/0 Straight line 200kn to 25 % straight line The gain or loss arising on the disposal of an asset is delermined as the difference be￿een the sale proceeds and the carrying value of the asset, and is recognised in the slalemenl of financial activities. 1.7 Impalmient of fixed assets Al each reporting end date, Ihe charity reviews the carying amounts of ils tangible assets to detem)ine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists. the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss lif any). 1.8 Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three month$ or less, and bank overdrafts. Bank overdrafts are shown within borrowngs in current liabilities. 1.9 Financlal Instruments The charity has elected to apply the provisions of Section 11 '8asic Financial Instruments, and Section 12 'Other Financial Instruments Issues, of FRS 102 to all of its financial instrument5. Financial instruments are recognised in the charity's balance sheet when the charity becomes paty io the contractual provisions of the irbstrument. Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable nght to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously. 21

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Accounting policies (Continued) Basic financial assets Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried al amortise¢J cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised. Basic linancial liabilities Basic financial liabilities. including Creditors and bank loans are inilially recognised at transaction price unless the arrangement conslilutes a financing Iransaclion, where the debt instrument is measured al the present value of the future payments discounted at a market rate of interest. Financial liabilities Classified as payable within one year are not amortised. Debt instruments are subsequently Carrled al amortised cost, using the effective interest rate method. Trade creditors are obligations to pay for goods or services thal have been acquired in the ordinary course of operations from suppliers, Amounts payable are classified as current liabilities if payment is due wlhin one year or less.11 not, they are presented as non-current liabilities. Trade Creditors are re¢ognised initially at transaction price and subsequently measured al amortised cost using the effective interest method. Derecognltlon of financial Ilabllltles Financial liabilities are derecognised when the charity's conlraclual obligations expire or are discharged or cancelled. 1.10 Employee benefits The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. Termination benefits are recognised irnmedialely as an expense when the charity is demonstrably committed to terminate the employment of an employee or lo provide termination benefits. 1.11 Retirement benefits The cosl of providing benefits under defined benefit plans is determined separately for each plan using the projected unil credit meihod, and is based on actuarial advice. The change in the net defined benefit liability arising from employee service during the year is recognised as an employee cost. The Cost of plan introduGtions, benefit changes, settlements and curtailments are recognised as incurred. 22-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Accounting policies (Continued) The nel interest element is determined by multiplying the net defined benefit liability by the discount rate, taking into account any changes in the nel defined benefit liability during the period as a result of contribution and benefit payments. The net interest is recognised in incomel(expenditure) for the year. Remeasurement changes comprise actuarial gains and losses, the effect of the asset ceiling and the return on the net defined benefit liability excluding amounts included in nel interest. These are recognised immediately in other recognised gains and105ses in the period in which they occur and are not reclassified to incomel(expendilure) in subsequent periods. The net defined benefit pension asset or liability in the balance sheet comprises the total for each plan of the present value of the defined benefit obligation (using a discount rate based on high quality corporate bonds), less the fair value of plan assets out of which the obligations are to be settled directly. Fair value is based on market price information, and in the case of quoted se¢urilies is the published bid price. The value of a nel pension benefit asset is limited to the amount that may be recovered either through reduced contributions or agreed refunds from the scheme. Critical accountlng estlmates and ludg8ments In Ihe application of the ¢harily's accounting policies, the trustees are required lo make judgernenls, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions lo accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that penod, or in the period of the revision and future periods where the revision affects both current and future periods. Grants Re¢elvable Restrlcted Unrestricted Restricted funds funds funds Total 2024 2023 2023 2023 Donations and gifts Grants receivable 178 178 297,174 4,607 297,174 4,607 178 297,174 297,352 Grants receivable for core activities 252,979 35,802 8,393 252,979 35,802 8,393 Other Other 4,607 4,607 297,174 297,174 23-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Grants Recelyable {Continued) During this year the company received the following Grant assistance as follows.. Other Grants This relales to funding received in respect of staff recruitment and website development. Charitable aGlivities UnrestrictedUnr8Strictod Funds Funds 2024 2023 Income from the provision of domiciliary care 5,140,009 4,555,993 Investment income Unrestricted Unrestricted funds funds 2024 2023 Bank interest receivable 36,694 4,390 -24-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Analysis of Analysis of support support costs costs 2024 2023 Staff costs Depreciation and impairment Provision of domiciliary care Insurance Travel Expenses Consultancy Premises General office Finance costs 339,724 304,441 16,990 16,956 4,613,161 4,260,512 15,235 12,365 9,729 10,202 5,522 5.552 14,621 7,543 79,998 68,189 1,607 1,579 5,096,587 4,687,339 Share of governance costs (see nole 71 6,848 6,486 5,103,435 4,693,825 Analysls by fund Unrestricted funds Restricted funds 5.098,828 4,396,651 4,607 297,174 5.103,435 4,693,825 25-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI FOR THE YEAR ENDED 23 MARCH 2024 Support Costs Support Governanca cost8 2024 Support Govern8nc¢ COStS cost 2023 88818 of •llo¢•tlor* Audit fees Accounl8ney 4.000 2,848 4,000 2,848 4,000 2,486 4,000 Govemance 2,486 Governance 6,848 6,848 6,486 6,486 Analysed belween Chariiable ?clivili¢8 6,848 6,848 6.486 6.486 -26-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 Trustees No trustee received any remuneration or expenses during the year. Employees The average head count of employees cluring the period was 149 (2023.. 142) The 2vera9e number of full- time equivalent employees during the period is analysed as follows: 2024 Number 2023 Numbèr Charity Services Adminislralion Management 142 135. Total 149 142 The number of employees whose annual remuneration was more than £60,000 is as follows-. 2024 Number 2023 Number £80,000 to £89,999 10 Key Management Personnel Key management personnel include all persons that have authonly and responsibility for planning, directing, and controlling the activities of the charitable company. The total compensation paid to key management personnel for services provided lo the charitable ¢ompany was £228,190 {2023. £212,224). -27-

CARTREF NI LTD . NOTES.TO THE FINANCIAL STATEMENTS {CONTINUED)- FOR THE YEAR ENDED 23 MARCH 2024 11 Tangible fixed assets Freehold Fixtures and property fittings Equipment Totsl Cost Al 26 March 2023 Additions Disposals 472,893 20.624 4.477 (761 47,215 30,449 (12,982) 540,732 34,926 (13.0581 At 23 March 2024 472,893 25,025 64,682 562,600 Depreciation and impaiment Al 26 March 2023 Depreciation charged in the year Eliminated in respect of disposals 38,289 7,658 16,577 1,443 (761 34,935 7,889 (12,982) 89,801 16,990 {13,058) At 23 March 2024 45,947 17,944 29,842 93,733 Carrying arnount Al 23 March 2024 426,946 7,081 34,840 468,867 At 25 March 2023 434,804 4,047 12,279 450,930 12 Debtors 2024 2023 Amounts falling due within one year: Trade debtors Other debtors Prepayments and accrued income 378,738 1,752 9,413 309,093 35 8,823 389,903 317,951 13 Creditors: amounts falling due within one year 2024 2023 Social security and other taxes Other creditors Accruals and deferred in¢ome 114,172 357,366 343,176 105,826 316,467 246,173 814,714 668,466 -28-

CARTREF NI LTD NOTES.TO THE FINANCIAL STATEMENTS-{CONTINUED)" FOR THE YEAR ENDED 23 MARCH 2024 14 Provisions for liabilities 2024 2023 Notes Retirement benefit obligations 15 1,919 1,450 1,919 1,450 1S Retirement benefit schemes The chanty operates a defined contribution pension scheme for all qualifying employees. The assels of the scheme are held separately from those of the charity in an independently administered fund. The charge to profil or loss in respect of defined contribution schemes was £101,483 {2023'. £83,138). -29-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 15 Retirement benefit schemes (Continued) Defined benefit schèmes Cartref Ni Limited became an admitted body to the Clwd Pension Fund local govemment pension scheme, as a result of the transfer of employment contracts lo Cartref Ni under TUPE regulations following a successful tender of several project. The LGPS is a funded benefit scheme, with assets held in separate truslee-adminislered funds. The total contnbutions made for the year ended 23 March 2024 in relation to these members of staff was £19,718 {2023 - £17,808), of which employers contnbutions totalled £14.787 (2023 - £13,545) and employees contributions tolalled £4,930 {2023 - £3,863). The ¢ontribution rates are reviewed annually. During the year, the total amount recognised in income or expenditure as an expense in relation lo defined benefit plans was £14,787 {2023 £13,545). This includes a reversal of the prior year addits'onal contribution of £(1,600) {2023- £400). Cartref Ni Limited expects lo contribute £14,787 to the defined benefit pension scheme in 2025. It was agreed in the transfer agreement with the previous employer that all liabilities to the Clwyd Pension Scheme fund arising in respect of members of staff whose employment had been transferred would remain with the previous employer with the exception of.. Contributions lo the cost of future benefit accrual not exceeding 18.3% of pensionable pay, less the reduction in contributions allowed by any funding surplus. where the actuarial basis of calculation is consistent with the Solvency Funding Target as defined in the Funding Strategy Statement of Clwyd Pension Fund dated march 2017. The capital cost lif any) of the unfunded benefit enhancement upon retirement for reasons of redundancy or business efficiency. Although Cartref Ni Limited remains technically liable to Clwyd Pension Scheme for any liability arising in excess of the amounts detailed above, the transfer agreement stales that Cartref Ni Limited will be indemnified by the previous employer for any liabilities in excess of the agreed amounts. While Ihls could result in a liability arising if the previous employer were to default on the obligation, due to the financial standing of the previous employer, the likelihood of such a liability arising is considered lo be remote. Thus, as Cartref Ni Limited has made contributions during the year of 18.30/0 of pensionable pay and there have not been any reliremenls for reasons of redundancy of business efficiency, under the terms of the Iransfer agreement, Cartref Ni Limited has no further obligation to contribute lo any liability to the Clwyd Pension Scheme in relation to future benefits relating to the staff members in question and therefore, provision lor such liabilities has not been made in these financial slatemenls. A provision has not been made in these financial statements as the fund shows a surplus of £25,000 (2023 deficit £2,000) determined as follows.. 2024 2023 Present value of funded benefit obligations Fair value of plan assets {293,000) 318.000 {277.000) 275.000 25,000 {2,000) -30-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 15 Retirement benefit schemes {Continued) Key assumptions 2024 2023 Discount rate Expected rate of increase of pensions in payment Expected rale of salary increases Inflation assumption 3.85 3.95 Mortality assumplions The assumed life expectations on retirement at age 65 are.. 2024 Years 2023 Years Retiring today Males Females 21.0 23.5 21.4 23.8 Retiring in 20 years Males Females 22.4 25.3 22.9 25.6 The amounts included in the balance sheet arising from the charity's obligations in respect of defined benefit plans are as follows: 2024 2023 Present value of defined benefit obligations 1,919 1,450 Deficit in scheme 1,919 1,450 Movements in the present value of defined benefit obligations.. 2024 Liabilities at 26 March 2023 Other 1,451 468 The defined benefit obligations arise from plans which are wholly or partly funded. Equity instruments Debt instruments Property Cash and cash equivalenls Altematives 44,000 116,000 14,000 16,000 128,000 30,000 104,000 17,000 12,000 112,000 318,000 275,000 31

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI FOR fHE YEAR ENDED 23 MARCH 2024 16 DoslgnHt8d lundB The income fund& ollhe charity include the following designated fund$ whleh have been Sel 88ide out of unre$lricled funds by the trv$tees lor specific purpose$.' Mov8m8nt In funds Ineomlnll R•ouic&s rn•r>ur¢• •xpfrnd&d TrnMl•r• 26 MDrch 2021 •ip•nd•d 26 N•rch 2023 2J M•ich 2014 The Lesley Gurney Key Outc¢me Fund FIXedAs8￿ Fund 76.862 460,722 11,3601 77,502 450,930 3,105 16801 79.927 456,887 19,7921 17,937 539.604 11,3801 19,7921 528,432 3,105 16801 17,937 548,794 Designated Funds.. 81 The Lesley Guerney Key Outcome Fund derives Irom a bequest frtsm • past $ervice user which the tlU$lees h8ve degignaled lo support Cartr?f Ni $ervi¢e user$ lo realise a key outcome Ihal has been identified by the service user lor their represenlalivel or a 5VPPOrt workerlmanagei., discussed and recortled diring a supervision or leam meeting., and incorporated in the person's service delivery plan. Consideration lo awarding grants from Ihis lund lo other vulneiable people in North Wales VAII also be glven on application. bl ThÈ deslgnaled lund for fixed assets represents resources invested in the charily'B tangible fixed assots. The fiJnd is therefor• not readily avallable for Dlh¢r purpo$e$. -32-

CARTREF NI LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 23 MARCH 2024 17 Related party transactions There were no disclosable relaled paty transactions during the year {2023- none). 18 Cash generated from operations 2024 2023 Surplus for the year 77,875 163,910 Adjustments for.. Investment income recognised in statement of finan¢ial activities Depreciation and impairment of tangible fixed assets Difference be￿een pension charge and cash contributions (36,694) 16,990 468 (4,3901 16,956 234 Movements in working capital.. (Increaselldecrease in debtors Increase in creditors (71,952) 146,248 192,424 196,015 Cash generated from operations 132,935 565,149 19 Analysis of changes in net funds The charity had no debt durlng the year. -33-