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2024-03-31-accounts

RI.GIS'I'bRED COMI)ANY NUMIITr:II: 03453149 (Lngland and Wales) RF.GISI'Lllb.D CIIAIII'I'Y NUMBER: 1071 J32 Report of the I'rustees and Unaudited P inancial Statements for the Year Endcd 31 March 2024 for Impact Family Serviccs i-rii Barnes Limited Chartcred Accountants 3-5 Grange 'l"e￿ace Stockton Road 8underland Tync & Wear $112 7DG

Impatt Tramily Service5 Contents of the Trinancial Statements for the Ycar Endcd 31 March 2024 Pagc Rcport of the'frustecs Independent Examiner's Rcport Statement of Fxnaneial Activities io Statemcnt of Tr inancial Position Not¢s to the b inancial Statements l2 to 22 Detailed Statcmcnt of Fin2ncial Activitics 23 to 25

Impact b'amily Scrviccs Report of thc'frustees for the Year Endcd 31 March 2024 The trllstees who are also directors of the charily foi. the purposes of the Companies Act 2006, present their report with the financial slatements of ihc charily for thc year ended 31 March 2024. The trustccs havc adopted the provisions of Accounting and Ilcporting by Charities: Stalcmcnl of Rccominei)ded Practice applicable to chai-ities preparing their accounts in accordance with thc Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019). OBJECTIVLS AND AC'I'IVII'IES Objcctivcs and aims Our Vision is 'To enable all children and fait)ilics lo have opportunities to make the most of their life chances, help children speak out and adults take action,. We believe that strong and well-functioniTJg Familics play a crucial role in achieving our visiot). Our Mission is 'When you nurture a family, you strengthen a Community,. Our objectives SUPPOrt our work towards achieving our mission. Our objectives are.. a) To provide bespoke children's services and specialist domestic violet)ce and abuse services. b) To provide voluntary programmes to support men to change their behaviour when they have behaved abusivcly in their intimatc relationships with women. c) To promote and encourage contact between Children and their families through the provision of facilities known as "Child Contact Centres d) To provide advTce and assistance through m¢diation lo couples whose relationships have broken down. to promote s¢ttlement of disputes or potential disputes belwcen such couples With rcgard to any inatters associated with the break-up of the relationship and more particularly but withoul prejudice lo Ihe generality of the foregoing: i) Disputes relating to acccss to and custody of children and other matters affecting the welfare of any child. li) Disputes relating to financial matters. Public benefit The trustecs have referred to the guidancc contained in thc Charily Commission's general guidance on public benefit when reviewino the aims and objectives lind in plpLnning future. I"he charitable objective5 ar¢ also sct out in order to provide a clear and demonslrable public bencfil. ASI our charildble aclivilics focus on reducing thc harm caused to thosc affected by Domestic Abuse and Separation. By providing these aclivitics they further our Charitable purpose for the public benefit. The Charity reviews ils aims. objectiVC5, and activilies each year and updates both the strategic developTncnt and operational delivery plans to reflect the decisions taken. I"he rcview considers the achievements and outcomes of the work over the previous 12 IT]onths. It evaluatcs the Success of each key activity and the benefits broughi to the communities we serve. It also considers baiTicrs, challenges and failures experienced to ensure our services are effective and fit for purpose. In addition, it helps us ensure our airn, objcctivcs and activitie5 remain focussed on our purpose. The Charity has referred to the Charily Commission's guidance on Public Benefit when reviewing our aims and objectives. and in planning our fulure activitie5. In particular, the Trustees consider how planned activities will contribute to the Charity's aims and objectives. Page I

mP2Ct Family Services Rcport of the I'rustees for thc Year Ended 31 March 2024 ACIIIEVLMEN'I. AND I'ERFORMANCE South Tyneside still has some of the worst dornestic violence and separation rates in the UK. The North East is a region that continues to feel some of the harshcst impacls uf auslerity through cuts to local authority funding, and the energy and cost-of-living crises. We work with families and individuals froni every socioeconornic background and see higher referral rates from areas with high levels of social deprivation. We continue to deliver programmes of support that keep families and individuals safe and achieve self-directed outcomes based on expressed needs and wishes of those who use our scrvice5. In addition, we have opened a new children's space allowing us to bring all of our services together in one place. As a result of gencrous 3-year funding from The CJarfield Weslon l-,oundation we startcd a new, out of hours victim support service. This has since becn expanded due to receiving a significanl 3-year grant from Hcnry Smith Charity to supplement the Garfield Weston support. With funding frorn The Sir James Knott Trust, we successfully piloted the delivcry of healthy rclationships workshops to students in local sehools and colleges. "ri)e sessions aim lo tacklc misogynistic behavioui's and beliefs, as well as raising awareness of the different types of domestic abusc and what a h¢althy relationship looks like. During the year, we wcre delighted to agree to an exten)al evaluation of our Safe Hands programme, which is funded via the Noithumbria Police and Crime Cornmission. The evaluiltion is beino undcrtaken by Lancaster University and will a150 considcr our work with parents as part orihe programme. Wc were delighted to have staff traincd on delivering Adverse Childhood Experiences (ACES) programmes and as a result, introduced ACES programmes for adults and young people. I"hesc programmes havc superb, positive impact5 on participants. and we are thrilled that our programmes will bc cvaluated by Sunderland University during 2024. "I came along to A crg scared and confuscd. This gi'oup ha.y inade me learn lo c'ry/laugh overLome my demons. look ai lifL) in a more posilive inind sel. Aina?ing group Ihal inade ine tsinile" In September 2023 we held our AGM at One 'l-rinity Green in South Shields. Wc wclcomed service users, partners fuDders and wider stakeholders to Share wilh ihem our rcccnt achievcmcnts and future pldns, and we were incredibly proud and humbled to have 5cvcral adult and young clicnts bravcly lalk of their experiences and how, with our help, they have changed their lives. Thc charily has oncc again been re-accredited by thc Cyber F5sential Scheme a govemment-backed scheme that ertifies that the Charity adequately protects its data fTom common onlinc threat5. In summary, in the year to 31 March 2024, lrnpact family Service5 has: Supported 403 survivors of Domestic Abuse with one-to-one support, from 606 referrals. Dclivered group programmcs to 145 survivors of domestic abuse. Held 900 drop-in scssions with survivor5 of domestic abusc. Supported 36 farnilics (47 children and 72 parcnts) with supcrvisedlsupported child contact sessions. Supported 98 children expcriencing domcstic abuse or conllict. Supported 37 young people experiencing abuse Delivered healthy relationship workshops to 500 student5 in local schools and colleges. Victim Support Services The Domestic Abuse team provide support and guidancc to womcn and men who are living wilh or have experienced dorneslic abuse via our Options service. Oui. focus is on increasing the safcly and welfare of victims of dornestic violence and any children and on cmpowerino ihem to rnakc positive chantscs in their lives. rollowing a needs and risk assessment, we work with Ihe service user to develop an individual support plan, covering topics such as safely, legal issues, health, parenting, self-esteemlconfidencc, and employmentleducation. The service 15 delivered ono-to-one and through group work, which includes Frecdom PrograrnTn¢, DA ToolkiL 14ope 2 Recovery, You and Me, Mum and Adver5c Childhood Expericnces (ACFS). Pagc 2

Impact Tramily Service5 Ilcport of the 'frustees for the Year Ended 31 March 2024 Impact Family Services delivers an IDVA (Independent Domestic Violence Advisor) service to victims of domestic abuse in South I"yneside. We support clients at the specialist domestic violence courts in South 'Trneside, working closely with colleagues in the Police and criminal justice agencies. The teams work collaboratively with other specialist organisations to help victims reduce the potential for hann. During the year. Impact Family Services have supported hundreds of victims of domestic violence and abuse to increase their safety, reduce the risks they are facing and in turn improve the qualily of their lives. Our monthly monitoring is shown below.. 2023124 Engaged Standard Self referral li Month fteferrals Female Male High Medium WB BAMM Pregnant April May JLJne 58 26 25 15 22 25 35 37 46 32 55 65 35 39 35 li li 30 46 30 28 22 July Aug Sept Oct Nov 57 56 47 32 18 li 16 15 14 14 78 60 59 45 35 42 43 34 38 16 12 13 23 io 43 34 40 17 ID 12 15 15 12 22 Dec 22 18 19 24 16 16 Jan Feb March 38 29 30 25 28 22 io 15 29 12 25 29 29 29 27 13 io 67% 84 87.50% 93% 77 92% 43% 28 33% 35% 27 32% 22% 29 35% 97% 83 99% Jan- Mar 96 56 67% rrom January 2024 we no longer pi-ovided the slatutory DA support for South lyncside Council. As a result, we experienccd a drop in refcrrals, howcvci. our engagement rate increased. While the annual engagement rate for 202J124 slood at 67 %, cngagemeni from January to March 2024 increased to 87.5D/o and this tr¢nd has continued through the first quarter of 2024125. Results of our client support survey show: 96 % felt supported at ihe poinl of crisis. 80.90/0 of those acc¢ssing support while going through the criminal justice system rated it as Excellent. 93. 8 /0 Stated they were more likely to report fulure incidenls to thc police. Almost 99 % of re5pondcnts fcli safcr as il I'esuli of being supported by our service. 95.80/0 Felt more confident after receiving sUPPOrt. 92.3 % felt their mental health and wellbeing has improved. 97% felt better equipped to leave the perpetratorlmaintain separation. 88.J /0 felt less guilty or ashamed since involvement with services. "I havefeli so much bellEI- knowing I have u point of Co￿laC1 whenevgr Ifeel vulnerable or afraid" "Jmpac¢'s supporl each week gives me slrengih io Lonlip7ue. Wiihoui ihis servic'e I have no one lo lislen lo me" "I love coming lo group ap7d have made a lovely sel olfrieplds. Being inale and enlering a group which wasfilled with women was hard bul unlyfor aboui 30 seconds, I wa.s immEdialely accepled. This gave me confidence" "I ct7n honLysily say ihal allending linpaGI and ihefriends I have niade a5 a rL>suli haJ saved iiiy life. I have learned a lul dboiil myselffoi. Ihc beller and iinproving n7y kp70wledg¥ oJ'DomLJtic Abuse and as.soL'ialed iopiL3. 13ul ino31 oj'all I h(7ve learned ihai J'm nol a badpei'Jon and Can inake a new lifcfur mysell'and IPFY daughier. li wasn '1 myfauli, and il will gel beller. 'The suppori J hove rec'eived helped me lo prepare lo leave and deal wilh ihe consequences. of doing so, I do nol believe I would have had ihe sli'ength and courage fo leave wiihoutyour 5upporl. rhe suppori I have receivedsince Page 3

leaving lu go through ihe c'oui'ls syslem includingfor Lhild arrangemen13 has been aM￿l￿g. I don'l ihink J would have 'oped very well wiihoul your siipporl. Young People This year we recruited a new Young Person's Domestic Abuse Advocate. As well as supporting young people aged 12-18years, who have experienced domestic abuse. our YPDAA also delivered hcdlthy relationships workshops in local schools. As a result of these sessions, more young people recognised and disclosed they were victims of abuse and were tlierefore referred to oui. service for support. During the year wc supported 37 yuung peoplc wilh onc-lo-one support and reached 500 young people through our education programme. Safe Hands Our Safe l-lands programme is aimed at children aged 5-12 years who have expcrienced or witnessed domestic abusc of severe familial conflict at home. We also cngage with parents as part of the support process. This year we worked with 98 children. Child Contact Centre Impact farniSy Serviccs provides a range of child-centred conlact activities, dclivered by our trained and exp¢rienced staff team. We support children to re-establish key relationships and help them lo better understand their situation. This work aims to minimise the impacts of separation and conflict on childrcn. Our Contact Cenlres are accredited by the National Association of Child Contact Centres. demonstrating the high quality of services provided, including the Services, safety. In October we opened a children's room next door to our main officc from which wc now operate all our children's serviccs including our Child CoDtilCt Centre in South "l yncside. l.Iaving our own venue means wc can cxpand our services to support more families, and we have built this into our plans for 2024125. During the year, i6 families were supported with superviscd or supported child contact arrangements. Perpetrator Behgviour Changc Programme Impact Family Servicc's prevention servicc has historically worked with men, who are abusive or controlling loward5 thcir partners, by offering a range of interventions includino awareness raising sessions and full behaviour change programmes. During ihis year we complctcd our pilot of an innovative virtual programme to complement perpetrators services in South Tyncside, Step Up 4 Change. -l-hc evaluation showed ihat the prooramTnc achieved som¢ positive outcomes relating to all iittendecs. whether this was a positive outcome for the men, having engaged in behaviour change. or a positive outcome because it kept cx-partners lind children updated, helping them to be safcr. Both are of the upmost importance, and both are key reasons why dornestic abuse perpetrator programmes (DAPP) should be considered an important part of service provision for familie5 where domestic abu5c has taken place. We fecl virtual dclivery, if done with great Care, could be a viable and valuable part of a wider DAPP scrvice offer. Our Staff and Voluntccrs The quality and effectiveness of our services is significantly influenced by the attitude and competence of the staff we employ. This year we have invesled heavily in the devclopmcnt and wellbeing of our staff members. ensuring we continue to provide the highesl. quality of 5UPPOrt' for those who need our services. In recognition of the value we place upon the incredible work of our slaff members, wc have reviewed our salary levels acros5 the organi5ation. A ncw, discretionary, perfonnance-related pay frarnework, with incrernental pay bands, was introduced in April 2023, providing a Iransparent salary offcr to help rclain and alti-acl talent. The framework can bc rurther supplemented by discretionary cosl-of-living pay awai'ds approved by the ITUStees. Catherinc Marchant bccame our permiincnt CF.0 on 1st April 2024. Wilh her wealth of experience and her Sound leadership we have continued to driv¢ the developinent and improvcrnent of our operations and our services. During the year. we were delighied to announcc Therese Liddlc as our new Chair, following the decision by our previous Chair, Neil Brddbury to relinquish the rolc due to work commitmcnt5 and thc need required for the chariiy in the coming years. Page 3

Impact Tramily Services Report of the I'rllstees for thc Ycar knded 31 March 2024 In addition, we currently have 4 volunteers who support our work in in South Tyneside. We aim to provide the best voluntcering opportunities and high-quality support for those who voluntcer with u5. We provide a supervisor, who provides them with a clcai. role, explaining what is expected and when they are needed to volunteer. They are oiven an induclion to their role and any relevant training required is provided. IFS values the involvement of local people as volunteers in aclivilies that enhance the expcriencc of those who use our services. Without volunteers, we wouldn't be able to deliver the outstandino services that we do today. We are extremely PToud of the cxpertise, commitmenl, resilience and passion of each of the 13 members of staff we employ, and we fully recognisc that the continucd success of what we do is a testament to their hard work and their sense of responsibility to the communities we cxist lo serve. Compliments, concerns and complaints We genuinely want to hear feedback. compliments help us to do more of what works. concerns and complaints help us improve. Impact Family Services aims to give a good experience, most of the time we do this but unfortunately sometimes we don't get it righi. If anyone accessing our service feel that's the case, we encourage them to tell us straight away or as soon as they can. We operate a thre¢-stagc process, after which, if we slill haven't found a resolution to the problem, ther¢ arc various options extcrnal lo Impact larnily Servi¢cs that can be pursued. During this reporting period IFS has not received and complaints. We know that raising a concern can be difficult, IFS have a robust policy and procedure in placc, and we ensure ihose accessing our services and other member5 of the public that they have the SUPPOrt to feedback to us and are protected from behaviour in the course of, or in connection with, raising a complaint. Partnership Work lrnpact Family Services is committed to ihc principle of partnership working to rnaximise the cffectiveness of our own services and ensure Ihe best Possible oulcomes for our clients. We remain keen lo work with and learn from other organi5ations in all areas in which we work. We continue to dcvelop strong link5 at practilioner and Strategic levels to ensure we can offer the best scrvice to client5. Page 4

Impact ￿arni]y Services Report Of the Tru5tccs for the Year Lnded 31 March 2024 INANCIAI. RLVIEW Principle sources of funding We have diversified our income streams, successfully applying for grant funding and new contracts, thereby reducing our reliance on one or two commissioned contracts. During the year, the following funding providers provided essential funding to the chaTity- CAFCASS Police Crime Commissioners OfFice South Tyneside Council Lloyds Bank fouiidation The Sir James Knott Trust The Ballinger Charitable Trust Garfield Weston foundation LGA foundation Bei'nicia Foundation The 1989 Willan Charitable Tru5l at the Community foundation Northumberland. Tyne & Wear. We would like to give thanks to the individuals who have made personal donations to the charity over this year whose contributions allow us to make essential purchases for our services. Reserve5 policy The policy of the trustees is to ensure the general reserve is sufficient to cover a minimum of 3 months up to a maximum of six months running cost which is ¢slimated to be £210,000. The rescrvcs policy is reviewed annually and amended by the Irustccs if ncccssary. The trustCC5 hav¢ the power to invcsl in such asscts Ihcy see fit. The unrestricted reserves of the charily amounl to £238.521 (2023: £218,211) at the year end. The trustees have restructured thc budgets for the coming year and believe that ihis is sufficient to rneet the running costs of the Charity. We want to Strengthen the reserves to make thc charity more resilient to uncxpected devclopment. The amount of funds which are restricted and nol available for general purposes of ihe charity at the end of the reporting period is £14,96J (2023.. £53,694). This gives total funds the charity holds ai ihc end of th¢ reporting period of £253,214 (202).. £271.905). Page 5

Impact P amily ServiLes Report of thc Tru5tces for the Year Ended 31 March 2024 FINANCIAL Rli VILW Scrvices provided by Impaci family Services remain vital to scrvicc users and our local communities. Howcver, obiaining funding for the ¢hariiy'S work conlinues to be challenging. The charily's main funding sourccs are commissioned work and grants. The charity or any petson acting on behalf of the charity have not been subject lo an undertaking to be bound by any voluntary scheme for regulating fund-raising, or any voluntary standard of fund-raising, in respect of activities on behalf of the charity, The austcrity mcasures of thc prcvious years have led to reduetions in funding to local authorities. social care and the juslicc system. As a result, funding for commissioned services has reduced, leading to lowcr and in some cascs negative margins for such work. Correspondingly, competition for grani funding is considerable. Within this environment, Impact family Services continue lo successfully navigate ihe fine line between protecting the interests of service users. by continuing to offer vilal services wiihin our communities, whilst protecling the charity's financial integrity by ensuring that any service orrered is financially viable. I"he charily now has a more focused range of service5 that are financially and operationally feasible. In January 2023 our contract with South Tyneside Council ended and the service was laken in-house rather than tendered, as had been suggested and expected. The contract was of Significant financial value to the charity and adds to the income tseneration challcnges. Atsainsl this background. we are pleascd that we have been able to relain fundin for corc services and have bcen awarded additional grant funding to expand some of our services and strcngthen our reserves. On the other hand. 50rne grant and comTnissioned funding ended in thc currcnt year where continudtion was not an option and alternative funding wa5 nol readily available. This has led io a decrcase in total income from £464.631 in 2023 to £42J,475 in the current rinancial year, and an increasc in expenses from £433,244 in 2023 to £442,166. 'lThis resulted in a net deficit of £18,691 (202J.' net income of £31,387). Trustees and managers continue to review and regularly monilor progress againsl the slrategic, operational and financial plans through Trustee mectings, Senior Managemcnt meetings and finance mectings. FUTURE PI.ANS Our Trustees are commitled in continuing to invc5t time in strategic development. Wc will continue to focus on gcnci-ating unrcsti'icted incomc to allow the charily to remain agile in responding to the nceds of ihosc we serve in an even grcatcr climatc of uncertainty and incrcased deinand. The cnd of thc contract froTn South Tynesidc Council l¢d to a significant strategic rcview of the charity. l.ooking ahead. we will continue tu work wilh currenl and pvlcnlidl ncw partncrs in dcvcloping agile and innoviltivc solutions to complex problems. We will continue to explor¢ and dcvclop new serviccs cnsui'ing that those who usc and purchase our service5 havc excellent experience5 01 our work. A key development for thc chariiy in ihc early part of 2024125 is thc introduction of a new Communily Interest Company, Connected Families CIC. Our Child Contdct Centre will transfer to aiid operate within the CIC. The move will allow us to expand our Child Contact service beyond the geography of South Tyneside to meet a gap in provision ¢icross the North East region. The CIC will also allow us to develop new mon¢tl5¢d services for famiSies, and other auencies working with farnilies. The Charity will continue to support residcnts of South Tyneside and will focus on the following areas: Strcngthen organisational infraslructurc and systems Developrnent of new parinership responses and approaches Develop and expand ilie l'each of our specialist scrvices within South Tyneside. Impi'ove the cornmunication and markeling our offer lo all stakeholdcrs Explore sustainable income slreams. Page 6

Impaet bamily Services Rcport of thc Trustees for the Year Ended 31 March 2024 STRUCTURE, GOVkRNANCL AND MANAGF.MENT Governing document The charily is controll¢d by ils govcrning docuinent, a deed of trust, and con5titute5 a limited cornpany, limited by guarantee, as dcfined by the Conipanies Act 2006. The charity has had a qualifying third-party indemnily provision for the benefit of all directors in force throughout the financial year. Rccruitment and appointment of new Irustees Trustecs/directors are appointed from people who have a specific intcrcst in thc opcration of the Charity and its activities and are elected by the existing members. 11."S havc rccruited 2 additional Irustees during this reporting period. Organisation21 structure The Charity is run undcr the mana(rement of the Chief Executive Officer on a day to day operational basi5, with specially Irained workers dealing with the individual service users andlor farnilies. The trustees oversee the strategic developments. Induction and training of new trustees As an introduction, new trustees are providcd with dctails of thc services provided, copies of the minutes of recent meeting5, the latest accounts and a copy of the publication 'Responsibililies of Charity I"rustees issued by the Charily Commission. Pay Poliey for Scnior Staff I'he board, who uivc their time freely and no trustees received remuneration in the year. have considered who the Key Managcment Personnel (KMP) of the charitable company are. as noted in the Reference and Administration section. Together with the board, thcsc KMP are those in charge of directing and conlrollints runnints and operatinu the activities of the charitable company on a day-tv-day basis. Th¢ pay of ihc KMP is rcviewed aTJnually. The tru5tee'5 benchmark against pay levels of othcr charitics and similar orgdnisations wilhin the sector and the reuion. Pay levels are set using infomialion together with budget and forccast informalion. Ilb.FF,RTr;NCTr. ANI) ADMINISTRA1'1VF DEI'AII.S Jlcgi5tcrcd Company number 03453149 (En.land and Wales) Rcgistcred Charity number 1071132 Ilegistered office Unli 122 South Shields Business Works 14enry Robson Way South Shields Tyne & Wear NE33 IRF Trustces J Heckels Vice Chair s r Lincoln U Reichard (Resigned 28109123) M Christianson D Harker Treasurer (Joined 28109123) T Liddle Chair l Farrar L Davidson N Bradbury A Whalley (Joined 28109123) Pagc 7

Impact Family Service5 Report of the I'rustees for the Ycar Ended 31 M2rch 2024 RLFERENCE AND ADMINISTRATIVb DLTAILS Independcnt Examincr TTR Barnes Limited Chartered Accountants 3-5 Grange Terrace Stockton Road Sunderland Tyne & Wear SR2 7DG Bankers Lloyds TSB Bank plc PO Box 45 l-.awcelt Street Sunderliind I'yne and Wear SRI ISF Chief Executive Officer Catherine Marchant I'his report has been prepared in accordance with th¢ special provision5 of Part 15 of the Companies Act 2006 relating to small companies. Approvcd by order of the board of Irustee5 on . 2 & ep..t.........l... and signed on its behalf by: T Liddle - Trustcc Fage 8

Indepcndent Examincr's Report to the'l'rustCC5 of Imp2Ct F amily Scrviees Independent examincr's report to the trustee5 of ImpJct ￿2￿]lY Services ('the Company,) I report to the charity trustee5 on my examination of the accounts of ihe Company for the year ended 31 March 2024. Rcsponsibilities and basis of report As the charily's trustees of the Company (and also its directors for ihc purposes of company law) you are responsible for the preparation of the accounts in accordancc wilh the requircmcnts of the Companies Act 2006 ('the 2006 Act,). Having satisfied myself that the accounts of thc Company are not rcquired io be audited under Part 16 of the 2006 Act and are cligible for indcpendent examination, I reporL in respect of iny cxarnination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 201 l ACV). In carryiiig out my examination I have followed the Directions given by thc Charity Commission under Scction 145(5) (b) of the 201 l Act. Indcpendent examincr's statement Since your charity's gross incomc exceeded £250,000 your examiner must b¢ a member of a listed body. I can confsrm that l am qualified to undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales, which 15 one of the listed bodies. I have completed my exarnination. I confirm thal no matter5 have come to my attention in connection with the examination giving mc cause lo believe: accounting records werc not kept in rcspcct of thc Company as required by Section 386 of the 2006 Act. or the accounts do not accord wilh those records. or the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a Irue and fair view which is not a matter considered as part of an independent examination. or the accounls havc not been prepared in accordance with thc methods and principles of the Statement of Recominended Practice for accountiiio and reporting by charities (applicable to charilics preparing their accounts in accordanc¢ with the financial Reporting Standard applicable in the UK and Republic of Ireland (rRS 102)). I have no concerns and have come acros5 no other matters in Connection with the examination to which attention should be drawn in this report in order lo enable a proper understanding of the accounts to be rcached. D.c David Cook rrR Barnes Limited Chartcred Accountanls 3-5 Grange Terrace Stockton Road Sunderland Tyne & Wear SR2 7DG Date.. Page 9

Impact llamily Serviccs Statement of F inancial Activitxes (Incorporating 2n Income and Expenditure Account) for the Year bnded 31 March 2024 2024 Total funds 2023 Total funds Unrestricted funds Rcsti-icted funds Notes INCOME ANJ) bNDOWMTr.N'rs Tr ROM Donations, legacies and grants 187,637 220,628 408,265 374.472 Charitable activities Family Support 3,163 3,163 88,358 Investment income Other income 10,497 1,550 10,497 1,550 552 1,249 Total 202,847 220,628 423,475 464,631 LXPENDI'I'URL ON Raising funds 14,964 14,964 1,656 Charitable activities Family Support Options Emcrgency fund 161.026 3.484 262,692 423,718 3,484 429.209 Total 179474 262,692 442,166 433 244 NL1' INCOME/(EXPENR)ITURE) Transfcrs bctw¢en funds (42.064) 3,333 (18,691) 31,387 12 Nct movement in funds 20,040 (38,731) (18,691) 31,387 RECONCILIATION OF FUNDS Total funds brought foi'ward 218,211 53,694 271.905 240,518 i'o'rAL FUNDS CARIIIFD bORWARI) 238.251 14,963 253,214 271905 The notes form part of these financial statement5 Page 10

Impact Tramily Scrvices Statcmcnt of b inancial Position 31 March 2024 2024 "rotal funds 2023 Total funds Unrestricted funds Restricted funds Note5 FIXED ASSE'rs Tangible asset5 666 1.695 2,361 4,714 CURRENT ASSLI'S Debtors Cash at bank io 18.270 2J2,651 298 18,568 246,334 21,798 288,267 250,921 13,981 264,902 310,065 CREDITORS Amount5 falling due within one year (lJ,JJ6) (713) (14.049) (42,874) NEI, CURRLNT ASSETS 237,585 13,268 250,853 267,191 'I'OTAL ASSETS LESS CURRENT LIABILITIES 238,251 14,963 253.214 271,905 NET ASSLTS 2J8,251 25J,214 271,905 I¢UNDS Unrestricted funds Restricted funds 12 238,251 14.963 218,211 TOTAI, FUNDS 25J,214 271,905 The charitable company is cntitlcd to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2024. lThe members have not required the company to obtain an iiudit of ils financial statements for the year ended 31 March 2024 in accordance with Section 476 of the Companie5 Act 2006. The trustees acknowledge their responsibilities for (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and preparing financial statements which give a true and fair view of the state of affair5 of the charitable company a5 at the end of each financial year and of its surplus or deficil for ¢ach financial year in accordance with the requirements of Sections 394 and J95 and which otherwise comply with the requirements of the Companies Act 2006 relating to fsnancial statcmcnts. so far as applicable to the charilable company. (b) These financial statemcnts have been prepared in accordance with the provisions applicable to charitable COTnpanies subject to the small companies regimc. The financial Statements were approved by the Board of Trustee5 and authorised for issue on and were signed on its behalf by.. T Liddle - Trustee The note5 form part of these financial statements Page 11

lrnpact b'amily Services Notes to thc li inancial Statements for the Year Ended 31 March 2024 ACCOUNTING POLICIES Basis of preparing the financial statements I'he financial statements of the charitablc company, which is a public bcnefit entily under FRS 102, have been prepared in accordance with the Charities SOIIP (I-, RS 102) 'Accounting and Reportincr by Charities.. Siatement of Recommended Practi¢c applicable to charitics prcparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of ireland (FRS 102) (effective l January 2019),, Financial Reporting Standard 102 'The financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companics Act 2006. "fhc financial statemcnts have been prepared under the historical cost convention. The charity is also a private limited company by guarantee, without shar¢ capital, using the 'Limited' exemption. incorporated in the UK. 'I'he financi411 sLdteinLiits have been prcparcd on ihc going concern basis, which assurnes the Charity will conlinue in operational exislence for lh¢ forcsee<iblc future, which the truslecs consider to be appropriate. Income Income is recognised in the Stateinenl of financial Activities once the charity has entitlement to the fund and it is probable that the income will be received and the amount can be mcasured rcliably. Income from government and other grants, whether 'capital' or 'revenue' grants, are recognised when the charily has entitlement to thc funds, any perform(Ince conditions attachcd io the grants have been met, it is probable that the income will be received and the amounl can be measured reliably and is Dot deferred. Interest receivable on fund5 held on deposit is includcd when receivable and the amount can be measured reliably by the charity. thi5 is normally upon notification of Ihe interest paid or payable by the bank Lxpcnditure Liabilitie5 are recognised as exp¢nditure as soon as th¢r¢ is a legal or construclive obljoation committing the chariiy lo that expenditurc, it is probablc ihat a Iran.%fer of cconomic benefils will bc rcquired in settlemenl and the amount of the obligation cali be measured reliably. Expenditure is accounted for on an accruals basis and has been classificd under headings that aggregate all cost related to the catcgory. Where costs cannot be directly altributed to particular headings ihey have bccn allocated to activities on a basis consistent with the use of resources. Grants offered 5ubjecl to conditions which have not bccn mct al the year end date are noted as a commitment but not accrued as expcnditurc. Charitable activities Expendilure on charitable ¢i¢tivitics includes granl5 payable to individuals and expenses incurred by the charily, analysed between the activities it undertakes (see note 5 for details). Governance costs Governance costs include the general running costs of the charily. These costs provide the governance infrastructurc to allow the charity to operatc and to generale the infomiation required for public accountability (see note 7 for further details). Allocation and apportionment of support cosl's Support costs are those functions that assist the work of thc charily but do not directly undertake charitable activities. Suppori costs include office costs, fsnance, personnel, payroll and governance costs which support the Charily's programmes and dclivilies. These costs have been allocated belween the cost of raising funds and charitabl¢ activitie5. The basis on which support C05t5 have bcen allocated arc set out in note 7. Tangiblc fixed assct5 Tangible fixcd asscts are measur¢d at C05t less accumulated depreciation. Depreciation is provided at the following <innual rate5 in order lo wrile off each assct over ils estirnalcd useful life. Computer Equiprnent 25 % Slraight line Page 12 continued...

Impact bamily Scrviccs Notes to thc Tr inancial Statements - continucd for thc Year Lndcd 31 March 2024 ACCOUNTING POLICIES - continued I'angiblc fixed assets Fixwres & Fittings 25D/o Straighi line Taxation The charity is exernpt from corporalion tax on ils charitabl¢ aclivitics. bund accounting Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustee5. Restricted funds can only be used for particular restricted purposes within the objects of the charity- Restrictions arise when specified by the donor or when funds are raiscd for particular restricted purposes. Further explanation of the nature dnd purpose of each fund is included in the notes to the financial statements. Transfers from restricted fund5 to unrestricted funds, to cover salaries and running costs, will only occur where the funding agreements allow and with the approval of thc "frustees. Flire purchase and leasing commitments Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Pension cDsts and other post-retiremcnt benefits The charitablc company operates a dcfined contributlOD pension scheme. Contributions payable to the charitable company's pension scheme are charged to thc Siatemenl of E-'inancial Activities in the period to which they relatc. Cash at bank and in hand Cash at bank and ¢ash in hand includes cash and short term highly liquid investments which are instantly accessible from the opening of the deposil or similar account. Creditors and provisions Creditors dnd provisions are recotsniscd wher¢ the charily has a present oblitsalion resulting fron] a past event Ihat will probably result in the transfer of funds to a third paity and ihc arnount due to 5eiile the obligation can be measured or estimated reliably. Cr¢ditors <ind pi-ovisions are nonnally recogniscd at ther¢ settlement amount aftei- allowing foi- any di5counls due. 'inaneial instrumcnts 1-hc Charily only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement valuc. INVESTMENT INCOM 2024 2023 Deposit account interc5t 10,497 552 Page 13 continued...

Impact barnily Serviccs Notes to the b inancial Statements - continued for the Year Endcd 31 March 2024 OTI4ER INCOM14 2024 2023 Siudent placement Xmas Raffle Compcnsation 1.400 150 1,080 159 10 1,550 1,249 NEI. INCOME/(Tr XPTr.NDII'Ullb) Net incomc/(expenditure) is stated after charging/(crediting)'. 2024 2023 Depreciation - owned assets 2.264 TRUSTFES, REMUNERAI'ION AND BENETrII'S There were no trustees, remuneration or other benefits for the year ended 31 March 2024 nor for the year ended J l March 2023. During the year the Chief F.xecutive Officer received £49,800 in consultancy fe¢s (2023.. £44,700) Trllstees, expenses There were no trustees, expenses paid for the year ended 31 March 2024 nor for Ihe year ended J l March 2023. STA Tr F CO.SI'S The averagc monthly numb¢r of employees during the year was as follows-. 2024 2023 Admin istral'ive rinance Support 12 15 15 No employees received emoluments in excess of £60,000. Thc key management personnel of thc charity comprise the trustees and the Chief Executive Officer. The total employee retnuneration of the key management personnel of the charity were £nil (2023.. £nil). Page 14 continued...

Impact Tramily Serviccs Notes to Ihe Financi21 Statcmcnts - continued for the Ycar Ended 31 Mxrch 2024 COMPARAI'IVLS FOR I'IIE s'fATLMTr.NT OF b INANCIAI. ACTIVITIES Unrestricted funds Reslricted funds Total funds INCOME AND ENDOWMENTS bROM Donations, legacies and grants 130.479 243,993 374.472 Charitable activitie5 Family Support 1,283 87,075 88,358 Investment incomc Other incoine 552 1,249 552 1.249 Total 133 563 331.068 464,631 EXPENDITURE ON Raising funds 1,656 1,656 Ch2ritablc activities l.'amily Support Options Emergency fund 109,943 319,266 429,209 'rotal I lJ,978 319266 4J3,244 NET INCOME Transfers bctwccn funds 19,585 140,555 11,802 140 555) 31,387 Net mov¢ment in funds 160,140 (128,753) 31,387 RECONCILIATION OF FUNDS Total funds broughi forward 58,070 182,448 240,518 i'o'rAL P UNDS CARRITr D TrORWARD 218,2lO 53,695 271,905 AUDIT, INDEPEIYDEN'f EXAMINAI'ION AND OTHFR b INANCIAL SERVICES FEES During the year the following fees were paid to Tl"R Barne5 Limited (the Charity's Independent Examiners).. 2024 2023 Payroll charges Independent examiner fee 1,240 1.184 6,480 Page 15 continued...

Impact Tramily Services Notes to the Financial Statcments - continued for the Ycar Ended 31 March 2024 TANGIBLE FIXb D ASSETS Fixtures and fittings Computer equipment Totals COST At l April 2023 and 31 March 2024 284 9,163 9,447 DEPRECIAI'ION At l April 2023 Chargc for year 95 71 4,638 4,733 At 31 March 2024 166 7.086 NL'I, BOOK VAI.UF At 31 March 2024 118 2,243 2,361 At 31 March 2023 189 4.714 io. DEBTORS: AMOUNTS FALLING DUE WI'I'IIIN ONE YEAR 2024 2023 Trade debtors Other debtors Prepaymcnls 4,237 1,692 12,639 10,444 686 10,668 18,568 21,798 CREDITORS: AMOUNI'S liALLING DUL WITIIIN ONE YTr;AR 2024 2023 Trade creditors Other creditors Accruals and deferred income 6,243 36 7,770 8,510 10,032 24,332 14.049 Pagc 16 continued..

Impact bamily Serviccs Notc5 to the Financial Statements - continued for the Ye2r Fnded 31 March 2024 12. MOVLMENT IN TrUNDS Net movement in funds Transfers between funds At 3113124 At 114123 Unrestricted funds General Fund Options Emergency fund Trustees Contingency l-, und DVPP Unrestricted Police Control Room 176,182 3,586 30,000 8,443 30,814 3,227 (5,559) 201.437 30,000 (11.300) 631 2,857 218,211 23,372 (3,333) 238.250 Restrictcd funds IDVA Scrviccs Respect Options Relale SPIP DV Worker MOJ Covid Extraordinary Funding LA Childrens Service School's Pilot Out of Hours 7.180 724 18,856 (6,099) 1,081 (724) (18.856) (358) (4,445) (593) (16,589) (J.052) 7.929 942 584 4.974 396 9,419 989 16,526 63 3,052 42.063 TOTAL FUTrIDS 271,905 18,691) 253,214 Net movement in funds, included in the above are a5 follows: Incoming resourccs Rcsource5 cxpended Movement in fund5 Unrcstricted funds General Fund Options Emergency Fund DVPP Unrestricted Police Control Room 193,762 6.711 (i) 2.375 (162,948) (3,484) (11,299) 1,744) 30,814 3,227 (11,300) 631 202,847 (179,475) 23,372 Restricted funds IDVA Services Options Relate SPIP DV Worker MOJ Covid Extraordinary Fundincr LA Childrens Service School's Pilot Out of14ours 60,497 77,717 (66,596) (96,573) (358) (25,444) (593) (59,003) (13,052) 1,072) (6.099) (18,856) 20.999 (4,445) (593) (16,589) (3,052) 7,929 42,414 i 0,000 9,001 220,628 262.691 42 063) TOTAL FUNDS 423,475 442 166 18 691) Page 17 continued...

Impact Farnily ServicLs Notcs to thc Tr inancAal Statement5 continued for the Year Ended 31 March 2024 12. MOVEMEIYT IN bUNDS - continued Comparatives for movement in funds Net movement in funds Transfers between funds At 3 llJ123 At 114122 Unrcstrictcd funds General fund Options Lmei'gency fund Trustees Contingcncy Fund TNL Covid-19 Ilesponse 201J9281 TNL Community Fund via Big Lottery 15,745 1,925 30,000 9,358 1,661 151,079 176,182 30,000 10,400 (10,400) DVPP Unrestricted 8,567 8.443 58,070 19,586 140,555 218,211 Restricted funds IDVA Services Respect Options Big l.ottcry Reaching Communities Relate SPIP DV Worker BIG Sunderland City Council MOJ Covid Lxlraordinary Funding LA Childrens Service Home Office Domestice Abus¢ pC￿etratOr rund (IDVA) CADA Safe Hands DVPP 37,942 17.846 12.160 1,492 3,550 901 10,087 (34,312) (18,023) (3,391) (1,492) (41,822) (1.939) (15,050) 7,180 724 18,856 10.347 5,904 5,454 15,050 7,894 9,419 (6.905) (J.974) 989 16,526 (17,984) 6,666 7,985 (6,666) (7,985) 124 182.448 11,801 140 555) TOTAI. FUNDS 240,518 31,387 271,905 Page 18 continued...

Impact b'amily Services Nolc5 to thc b'inancial Statemenls - continucd for the Year Ended 31 March 2024 12. MOVEMLN'I. IN bUNDS - continued Comparative net movement in funds, included in the above are as follows: Incoming resources Resources expended Mov¢ment in funds Unrestricted funds General fund Options Emergency Fund DVPP Unrestricted 109,972 4,040 19,551 (100.614) (2,379) 10,984) 9.358 1.661 8,567 133,563 (113,977) 19,586 Restricted funds IDVA Serviccs Respect Options Relate SPIP DV Worker MOJ Covid Extraordinary funding LA Childrens Service C.ADA Safe l-lands Contact Centre Services DVPP 75,747 3,371 72,006 87,075 38,156 (72,197) (2,470) (61,919) (76,728) (32,252) (6,906) (50.187) (7.985) (3,500) 3,550 901 10,087 5,904 (6,905) (3.974) (7.985) 46,213 3,500 4,999 331,068 319,267 TOI'AL FUNDS 464.631 433.244) 31.387 Page 19 continued...

Impact ￿2m]lY Services Notc5 to the > inancial Statements - continued for thc Year Ended 31 March 2024 12. MOVEMENT IN Tr UNDS - continued A current year 12 inonths and prior year 12 months combincd position is as follow5.. Transfers between nds movcment in funds At 3113124 At 114122 Unrestricted funds General Fund Options Emergcncy fund Trustees Contingency Fund TNL Covid-19 Responsc 20139281 I'NL Community Fund via Big Loltery 15,745 1,925 30.000 40,172 4.888 145,520 201,437 6,813 30,000 10,400 (10,400) 2,733 DVPP Unrestricted Police Control Room (2,733) 631 58,070 42,958 137,222 238.250 Restricted funds IDVA Services Respect Options Big Lottery Reaching Comrnunities Rclate SPIP DV Worker BIG Sunderland City Council MOJ Covid Exlraordinary funding LA Childrens Servic¢ l-lome Office Dom¢sticc Abuse Perpetrator Fund (IDVA) CADA Safc Elands DVPP School's Pilot Out of Hours 37,942 17,846 12,160 1.492 31,475 5,454 15,050 7.894 38.484 (2,549) 901 (8,769) (34,312) (18,747) (3,)91) (1,492) (40,880) (1,9J9) (15.050) 1,081 9.989 1.459 584 4,974 (7,498) (20,56J ) 396 (17,921) 6,666 7,985 (6,666) (7,985) (124) (3,052) 7.929 124 3,052 7,929 182448 JO,262) 137,222 14,964 1'0TAL TrUNDS 240,518 12,696 253,214 Page 20 continued..

Impact lamily Scrvices Notes to the l¢ inancial Stalements ~ c()ntinucd for thL YL'ar b.nded 31 March 2024 12. MOVEMENT IN bUNDS- continued A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows- Incomin(r resources Resources expended Movement in funds Unrcstrictcd funds General fund Options Emcrgcncy Fund DVPP Unrestrictcd Police Control Room 30J,734 10,751 19,550 2,375 (263,562) (5,863) (22,283) 1,744) 40,172 4,888 (2,7J3) 631 336,410 (293,452) 42,958 Restrleted funds IDVA Services Respect Options Relate SPIP DV Worker MOJ Covid Extraordinary I",unding LA Childrcns Service CADA Safe l-Iands Contact Centre Services DVPP School's Pilot Out of Hours 136,244 3,371 149.723 87,075 59.155 (138,793) (2,470) (158,492) (77.086) (57,696) (7,499) (109,190) (7,985) (3.500) (5,123) (13,052) 1.072 (2.549) 901 (8,769) 9,989 1,459 (7,498) (20,563) (7,985) 88.627 3.500 4,999 i 0,000 9,001 (124) (3,052) 7,929 551,696 581,958 30,262 TOTAI. FUNDS 888,106 875 410) 12,696 Options Lmcrgcncy Tr und This fund is oeneratcd through fundraising to provide cmergency aid to women fleeing domestic violcncc. Examples would be lo chanue lock5, <1 t(IXi to refuge, r¢Tnoval van and paying for a pet to stay in kennels whilst the family are in a refuge. Trustees Contingency Fund This is a designated fund. assigned by the trustees for potential future expenditure which may or may not be InCu￿ed on costs such as redundancy, rent or in the event of the winding up of the Charity. IDVA This fund is to go towards the supporting victims of domestic violence and abuse. Respect This fund is for the delivery of the MAC prograrn. Options This fund is for ihe provision of ihe Optiuns service to support wornen who are victims of domestic violence and abuse and provides ihein with information and advice on how they can end this cycle. Il¢latc-SPIP Thi5 fund goe5 towards the delivery of Cafcas5 SPIP sessions in partnership with relate. DV Worker This fund is from South Tyneside Council for a DV worker ba5cd within south Tyneside Local Authority Children's Services. Page21 continued..-

Impact bamily Services Notes to the Tr inancial Statements - continued for Ihc Year Ended 31 March 2024 12. MOVEMENI. IN Tr UNDS- continued MOJ extraordinary funding Additional funding ¢ind suppori due to the covid pandemic. DVPP Restricted funding for progression of the DVPP Pilot Schoo15 Restricted funding for progression of the Schools Pilot Scheme Out of E.lours Reslricted fundintt to aid in the support of victims oulside of nomial office working hours LA Children Services The fund is lor the provision of young persons domestic violence support. Transfers between funds Funds have been transfe￿ed from unrestricted fvnding to restricted funding where costs had exceeded income and reserve5 in such funds. 'I'his W<15 approved by the "fruslces. 13. MPLOYFE BENLFIT OBLIGATIONS Defined Contribution Scheme The COTnpany operates a d¢fined contribution pension scheme. The assets of the scheme are held separately from those of the company. The pension cost charges represent contributions payable by th¢ company to the fund. Total cost charge recotrnised in 2024 is £4,545 (2024.. £J,077) 14. RELATED PARI'Y DISCLOSURES There were no related party trdnsactions for the year ended 31 March 2024. Page 22

Impacl bamily Servicc5 Detailed Statemcnt of Tr inancial Activitics for the Year Ended 31 March 2024 2024 2023 INCOME AND ENDOWMENI'S Donations, legacies and grants Gift aid Donations Bentley Small Grants Coalfields Regeneration Bernicia foundation South 'l'yneside Council Tesco Ballinger Trust 14adrians Trusl NACCC Contact Centre Global North Cost of Living Garfield Weston Jarne5 Knott foundation LGA Foundation Lloyds Bank foundation Barbour Foundation Northuinbrian PCC P&G via Community Foundation Respect Vardy Foundation 1989 Willan Charitable T￿st 303 9,017 500 5,000 i 0,000 120,132 360 15,000 8,428 159.375 1,080 1,000 2,500 20,401 3,000 26,920 35,641 9,000 i 0,000 5,000 25,000 i 0.000 27,250 i 0.000 113.517 133,892 2,500 3,371 5,000 408.265 374.472 Investment incomc Deposit account interest 10,497 552 Charitable activities CAFCASS Private Mcdialion Drive Pilot 788 87,075 1,283 2,375 3,163 88,358 Othcr income Siudent placement Xmas Raffle Cornpen5ation 1,400 150 1,080 159 10 1,550 1,249 I'otal incoming resources 423.475 464,631 This page does not form part of the statutory financial statement5 Pagc 23

Impact Family Scrviecs Delailed Stal'ement of Tr inancial Activities for the Year Endcd 31 Mareh 2024 2024 2023 EXPENDITURE Raising donatiolls 2nd legacies Wages Social security Pensions 14,034 890 160 15,084 Other trading activities Bad debts (120) 1,656 Ch2rit2ble activities Wagcs Social securily Pensions Inl¢rim CEO Rent and Rates Insurance Light and heat Telephone Postage and stationery Advertising Sundries Travelling Expenses Training Costs IT Costs Maintenance C05t5 Profcssional Fees Subscriptions '-undraising Costs Direct Project fee5 Recruiirnent costs I'-ixtures aiid fittings Computcr equipment Bank Chargcs and Interesl Grants Payable 238,652 15.104 231,440 13,456 3,077 44,700 15,442 3,528 49,800 19,687 2,525 64 3,878 300 395 2,455 2,809 967 23.709 1,852 11.054 1,215 9,885 9,358 4,100 71 2.282 795 3.484 3,082 532 638 1,660 3,486 11,302 17,266 1,447 10,349 915 5.065 31,112 7.200 71 2,193 293 408,825 410.599 Support costs Govcrnance costs Wiiges Social security Rates and water Insurance Telephonc Postage and sl'ationery Sundries Accountancy and legal fees Carried forward 14,265 517 199 25 39 14,221 464 37 36 76 2.893 18,017 23 6,013 20,806 This page doe5 not forn) part of the statutory financial statements Page 24

Impact b'amily Serviccs Detxiled Stal'ement Of Financial Activitics for the Ycar Lnded 31 March 2024 2024 2023 Governance costs Brought forward Maintenance costs l.egal fees IT Costs 18,017 229 112 l9 20.806 12 171 18,377 20,989 "rotal resources expended 442 166 Nct (expenditure)/income 18,691) 31,387 This page doe5 not forn] part of the statutory financial statements Page 25