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2022-03-31-accounts

ANNUAL REPORT & ACCOUNTS

APRIL 2021 – MARCH 2022

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SPENCER CONTACT ANNUAL REPORT & ACCOUNTS

Contents Welcome __________ 2 Our Mission, Vision and Ethos _______ 3 Mission _________ 3 Constitution and Objectives _______ 3 Ethos __________ 3 Public Benefit _________ 5 Provision of Furniture to People in Need _____ 5 Prayer _________ 5 Voluntary Work _________ 6 Environment ________ 6 Collaboration __________ 6 Board of Trustees, Staff Members & Volunteers _____ 7 Governance _________ 7 Board of Trustees ________ 7 Staff Members _________ 7 Regular Volunteers ________ 7 Sale Volunteers ________ 7 Chairman’s Report ________ 8 General Manager’s Report _______ 9 Key Statistics 2021/22 ________ 11 Acknowledgements __________ 14 Fundraising _________ 15 Treasurer’s Report for Year Ending 31[st] March 2022 _____ 17 Accounts 2021/22 ________ 18

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Welcome

Thank you for taking the time to read Spencer Contact’s Annual Report for 2021/22. Since 1999 Spencer Contact has been providing the residents of Northampton with good quality second hand (sometimes new) furniture and household items in order to show Christian care and concern to people in need living in our community. There is a great need in the town of Northampton and we have grown significantly over the years to continue meeting that need. We own a large warehouse on Gladstone Close, have a fully committed team of 7 staff and our objective every day remains the same, to help others, whoever they are, whatever their circumstances, in their time of need.

Imagine living in a house with your family and whilst you are thankful for the roof over your heads you don’t have the means to obtain the items of furniture you need to make that house comfortable, more than that, to make that house a home. For many, thankfully, this will never become a reality, but for some, even in this last year, circumstances have changed suddenly and

they have found themselves reaching out for help. That help may be in the form of chairs and a table to sit at, beds to sleep in, wardrobes and drawers to store belongings, items which so many take for granted everyday but to be given them in a time of need makes such a positive difference to the lives of those who receive them.

Following the difficulties that the pandemic presented, this year has been one of striving to return to ‘normality’. For some, the terrible effects of the pandemic will remain with them for all time, for others the ‘after effects’ like loss of employment, financial hardship, relationship breakdowns came soon after the virus had receded. This impacted on the demand for the service we provide and we have done all that we can to keep up with the need by trying to ensure that deliveries of items are fulfilled as quickly as possible.

Why do we do it? To show something of the love of God to individuals in this town. Somebody once said ‘we come representing a giving God and therefore we must come giving’. We trust that by doing what we do there will be those who will appreciate that they are not forgotten but are loved and valued, not only by us but by the God we serve.

Enjoy reading through the report. We trust you will find it both interesting and informative and that it will give you a sense of the desire that the staff, trustees and volunteers have to make a difference for good in the lives of people living in this town. If you would like to know more or tour our premises then please do not hesitate to contact the General Manager, Steve, at steve@spencercontact.com.

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Our Mission, Vision and Ethos

MISSION

Our mission is to show Christian love to the community in Northampton by freely providing furniture to any person in need, regardless of the cause of their hardship. This is the core of the charity, upon which all our aims and objectives have been built and it has not changed since its founding. Our vision statement is ‘Christian care and concern for the community’.

CONSTITUTION AND OBJECTIVES

The charity exists under a constitution adopted on 4th March 1998 and amended on 7th November 2001.

The stated objectives in the constitution are:

ETHOS

Spencer Contact is characterised by its energetic demonstration of Christian care and concern for those whom we serve outside the organisation in action, word and prayer, and to reflect this Christian care and concern in our relationships with one another.

The motivation for our mission comes from Christ’s care, concern and compassion that is evident in the Bible and is therefore rooted in our faith in Christ. This faith produces a distinctive heart attitude of love, as we respond to the love God showed for us, which we seek to express and portray with the following core values:

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These values and behaviours are intrinsically linked to our success and fulfilment of our mission. Therefore, the attitude and motivation of our staff and voluntary workers and the way our mission is achieved are as important as the mission itself.

“A new commandment I give unto you, That you love one another, as I have loved you, that you also love one another.” John 13:34

Jesus replied, "‘Love the Lord your God with all your heart and with all your soul and with all your mind.’ This is the first and greatest commandment. And the second is like unto it: 'Love your neighbour as yourself.' On these two commandments hang all the law and the prophets." Matthew 22:37-40

As this attitude and motivation come only from a relationship with Christ, it becomes a genuine occupational requirement that most of the positions within Spencer Contact to be filled by committed Christians. Roles that have significant leadership, or that are central to fulfilling our aims and purposes, or developing and maintaining our Christian ethos, will

always be held by committed Christians. It is also essential that these attitudes and behaviours continue, and so we expect our staff to act in good faith and with loyalty to that relational ethos and to evangelical Christian standards of behaviour.

Notwithstanding this, the organisation is committed to diversity amongst its staff and volunteers and will not discriminate on any other grounds that

are unrelated to our ethos. We believe that defining our occupational requirements does not restrict, but actually enhances, our commitment to diversity.

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Public Benefit

Spencer Contact carries out a range of activities in following its charitable aims. The trustees believe that the activities summarised below provide benefit to the people of the town of Northampton and outlying villages.

PROVISION OF FURNITURE TO PEOPLE IN NEED

Spencer Contact provides good quality furniture and household items to those in need in Northampton and the surrounding villages. Those who use our service are often going through periods of crisis and are made aware of our service by housing associations, local homeless charities, women’s refuges and Social Services. We are usually the last link in the chain to those moving into a new

property; helping to furnish their new homes. We seek to meet the needs of anyone who requires our service, and this is on a strictly nonprejudicial, first-come, first-served basis.

All the furniture we provide is generously donated to us by members of the public and occasionally from local companies. It is then checked, cleaned and restored

as necessary so that it is delivered in excellent condition. This is important as we want the items to last. It also shows those we help that they are valued and not just receiving cast offs from other people. It is wonderful to see the difference to our customers a few basic items makes; items which most people take for granted. We do not sell the furniture we provide but do charge a small delivery fee, which covers approximately 10% of our annual running costs.

Demand for the items we provide remained high during 2021/22 and we were able to meet 68% of requests for help we received. This figure was on par with the previous year. The number of deliveries and collections significantly increased as ‘normality’ returned following the pandemic. Bedroom furniture is always in most demand and the one item that we struggle to collect enough of is good quality mattresses (as we only collect ones that are not stained) to meet the needs of the people requesting our assistance. However, we often have a surplus of items such as wall units, sideboards, dining tables and large sofas. This is due to these not being priority items for our customers and they are often too big for the smaller flats and homes to which we deliver. When we have too many of these in stock, we have to turn down offers of these items, allowing us time to collect the items in higher demand.

PRAYER

During the course of our work, we receive requests for prayer. These requests are upheld at our morning devotions at the beginning of each day and our weekly prayer meeting, which

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is open to all members of staff, trustees, voluntary workers and supporters. We use this time to take all our work in prayer to the Almighty God who holds everything in His hands.

VOLUNTARY WORK

The work of the charity creates many opportunities for voluntary work; helping with our delivery and collection team, repairing and restoring furniture, fundraising, cleaning, sorting and administration work. Our volunteers come from a variety of backgrounds; from those who are seeking work experience, to those who have learning difficulties, to the retired who are seeking to use their free time for good. We also have a team of regular volunteers who help us run the stalls at our sales, which are usually held three times a year, although this year all sales had to be cancelled. Voluntary opportunities are open to everyone and anyone interested is encouraged to apply.

ENVIRONMENT

Our work as a furniture reuse charity has great environmental benefits. Furniture, which often otherwise would be sent to landfill, is donated to us to be reused elsewhere. We usually aim to redistribute approximately 100 tonnes of furniture per year through our main work of helping those in need. Items which we do not supply to people in this way, we sell to raise extra money for our work, which again extends the life of the items. We have a small workshop where we are able to carry out repairs to many of the broken or tired items we collect. We also recycle items and earn extra income by selling scrap metal, textiles and books over the course of this year. All other waste items are sorted before being disposed of, allowing us to send wood, glass, crockery and waste electrical items for recycling. In our work, we are sometimes offered various white goods. If we are collecting other furniture, we pick them up, PAT test them and sell them at price which is affordable to those in need. This again helps the environment by preventing items going to landfill, but it also serves as some extra income to help towards the operational costs of the charity. Thanks must go to West Northamptonshire Council who provide us, as a registered charity, a permit to use their waste transfer sites free of charge to recycle and dispose of items we cannot reuse.

COLLABORATION

We aim to assist other charitable organisations who work within our local community for our mutual benefit. We have provided storage space within our warehouse for Good News for Everyone and Northamptonshire Association for the Blind for some years. We have Voluntary Impact Northampton (VIN) storing their buses in our car park, Northampton Community Sheds (“NCS”) and World Mandate Ministries operating from our premises.

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Board of Trustees, Staff Members & Volunteers

GOVERNANCE

The charity is managed on a day-to-day basis by a full-time, paid General Manager and is overseen by an executive committee of trustees. There are currently eight trustees, with three trustees holding the honorary offices of Chairman, Secretary and Treasurer. None of the trustees receive any pay for the work that they carry out. Members of the committee are elected at the Annual General Meeting, and each member serves a maximum of three years before they need to seek re-election. Trustees are elected from the membership of the charity, which is open to everyone.

BOARD OF TRUSTEES

Honorary Chairman Honorary Secretary Honorary Treasurer Trustee Trustee Trustee Trustee Trustee

Pete Burditt Richard Barrett Phil Stiles Sam Baxter Steve Pollock Eric Lightfoot Sonja Lightfoot John Phillips

STAFF MEMBERS

General Manager Administrator (Part Time) Administrator (Part Time) Administrator Warehouse/Delivery Person Warehouse/Delivery Person Warehouse

Steve Scarsbrook Esther Scarsbrook Sharon Smith Ruth Magombo Kim Bon Cheong Martin Nelson Gary McDonnell

There are no ‘higher paid’ employees and none of the Trustees claimed any expenses during the year.

REGULAR VOLUNTEERS

Grace Boulter Pete Burditt Liz Jarvis John Green Marion Green Eric Lightfoot Sonja Lightfoot Crawford Lindsay Phil Stiles David Kinuthia Stewart Townsend Tiffany Carter John Phillips Heather Burditt Kathryn Sandall Edwina Cutler Karen Davitt

OTHER VOLUNTEERS

Brenda Barton Richard Barrett Sam Baxter Ben Hollands Sue Burditt Richard Smith Pete Lightfoot Sin Wei Lau Judith Burditt James Scarsbrook Claire Nelson Nathan Scarsbrook Andy White Ruth Burditt Faith Smith William Clarke Grace Smith Harry Hearsum Rosie Smith Lydia Hearsum Northampton Deb Hackett Martin Page Steve Hackett Community Sheds

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Chairman’s Report

The year started with a gradual easing of Coronavirus restrictions and a slow return to working as we'd done before the pandemic. The focus was on remaining safe but trying to catch up on lost ground in meeting the needs of our clients who Spencer Contact exists to support.

We have used the experience gained during the pandemic to look at our methods and tweak or change the way we do things. Old plans and methods have had to be revised out of necessity but we've sought to continually improve and have seen some successes. On behalf of the Trustees and Staff I would like to express our appreciation to all who have supported our work in this year. From the Trusts who consistently make grants to assist us to the individuals who give small but meaningful donations. Then there are the individuals and businesses who supply us with furniture and other items that we can pass on to those in need of help.

The Trustees recognise that we are also able to use our excellent premises to benefit other organisations and charities so we have a few tenants who find our facilities suit them in what they do and the rent they pay helps with our running costs.

We also have good relations with our Local Authority who have used our services to support homeless clients when they are provided with accommodation.

We aim to be there for people who are unable to afford basic furniture for their home whether it be moving into an empty house, a single mother needing a bed for her child or a vulnerable family coming out of a hostel into temporary or permanent accommodation.

The commitment of our staff and volunteers is a pleasure to observe and as we began to work without restrictions, we were able to overcome day to day problems and achieve something like normality.

Everyone who helps us, in whatever way, is effectively a partner with us in this work.

Finally, the charity is run with a Christian ethos which underpins all that we do and adds a distinctiveness to our work. We believe our God knows the scale of the need before we do and has the answers. It's fair to say that our faith has been tested at times, especially through the pandemic but God has never failed us yet and there is still so much for us to do.

Pete Burditt

(Chair)

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General Manager’s Report

This year has been about recovery and adjustment after the pandemic. My heart and prayers continue to go out to those who lost loved ones and the resulting pain that remains. During the pandemic, Spencer Contact, like thousands of other small charities across Great Britain, had to change the way we could help people, cancel fundraising events, furlough staff and focus our attention on ‘getting through the year’. Looking back now they were dark days but I’m thankful to God for His protection and provision through them. The after effects of the pandemic, like loss of employment, financial hardship and relationship breakdowns, have meant an increased demand on the service we provide of helping people in need with the provision of furniture and household items. On a positive note, the period of reduced activity through the pandemic allowed us to re-assess our working practices and make necessary adjustments to enable us to deal with the increased need in the town.

One thing that often strikes me in Northampton is the massive contrast between those that have everything they need and more in their homes and those that literally have nothing; in the course of a day working out on the van both types of homes can be visited. It reconfirms to me the need that there is for Spencer Contact to help redistribute items of necessary furniture that one customer has finished with to the customer who is in desperate need and, as a further benefit, to keep those items from going to landfill.

Northampton remains a town in need and sometimes the ‘need’ on our own doorstep can be overlooked by many. Families are living in poverty, struggling to ‘make ends meet’ and with the rising costs in living this is something that we

are going to see more and more of over time. Also, people’s circumstances can change very suddenly and unexpectedly; a loss of stable employment, ill health (physical or mental), the breakdown of a relationship, or the loss of a loved one that others were dependent upon, are just some of the circumstances which leave people unable to cope and in need of some help.

It has been a privilege to be involved in this work for another year. To be able to reach out to people in this community, not to judge them, but just to do what we can to help them with the provision of furniture and necessary household items and in doing so to show something of the love of God to them in a practical and meaningful way.

The statistics show that a sense of ‘normality’ has returned over this year with more than double the number of people helped compared with 2020/21 and over twice as many households visited, whether to collect furniture from those who have finished with it or deliver it to those in need. The demand continues to grow and I’m thankful to God for those that make this work possible and tirelessly support it. For those that give of their finances

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to fund the work; trustees of funds, churches, individuals, local schools and parents. Also, people contact us every day to give things that might then be used to help others. Often these are items which could be sold to make a profit for the individual but thankfully there are many in the town of Northampton that choose to forego that personal gain in order to see someone helped. There are also those that give of their time to assist with the work, on a weekly basis, cleaning furniture and household items that have been donated, testing the safety of electrical items, sorting through items that have been collected or dropped in at our warehouse, collating ancillary packs to go out to customers, or assisting with the running of our sale events. If it wasn’t for each of these

groups doing their part then Spencer Contact would not be able to carry out the work that we do in reaching out to those in need in this community.

The team that work at Spencer Contact continue to go above and beyond and I can’t fault them for their effort and commitment. Each of us understands the importance of the fact that the furniture and items being given away to people in the town should be of a high standard. Whilst the furniture is second hand, the staff all try and ensure that we have done all that can be done to repair and clean items before they are ready to be reused or sold in our sales. Please continue to pray for the seven staff, that their skills and abilities will be used for the positive good of others.

It’s always good to remind us and others ‘Why we do what we do’. The Lord Jesus lived on this earth for 33 years and met people, many of whom, whether through physical illness, mental anguish or grief due to loss, had no one else that they could turn to for help. He did not judge, he always had time for those that came to him and he changed their lives for the better. What a wonderful Saviour! As Christians, what amazing motivation!

Steve Scarsbrook (General Manager)

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Key Statistics 2021/22

Figures in brackets show the total since we began operations in January 1999.

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WHO WE HELPED

Individuals Helped

----- Start of picture text -----
2021-2022 Since Founding
PENSIONERS (AGES 65 & 17
OVER) 574
432
ADULTS
7,877
89
YOUNG ADULTS (18-25)
2,403
465
CHILDREN
8,251
Total for financial year 2021-2022: 1,003 Total since founding: 19,105
Family Groups Helped
Multi-
Shared Occupancy
Generational
Multi-Generational Shared Occupancy 65, 1% Other
Family 11, 3% Family 328, 4%
Other 202, 3%
16, 5%
0, 0%
Single Adults Two Parent
Two Parent
97, 30% Family Single Adults
Family
1280, 17% 2,697, 35%
61, 19% Total: Total:
324 7,616
Single Parent
Single Parent Family Family
112, 35% 2,389, 31%
Two Adults
Two Adults 655, 9%
27, 8%
2021-2022 Since Founding
previously; ‘Multi-Generational Family’ and ‘Shared Occupancy’.
Two categories have been added in 2015/2016 that we did not record
----- End of picture text -----

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CUSTOMER SATISFACTION SURVEY RESULTS

From our 2021/22 customer satisfaction survey, we found that:

COMMENTS

The following comments come from customers writing on the survey about the difference our service had made to their lives:

----- Start of picture text -----
“I am beyond grateful for everything you have
provided for me and my young son. I'm not
sure what I'd do without you. Ruth and the
team, you are amazing!”
“All the team were so great in assisting,
humble and respectful. They also have time to
listen and problem solve. God bless you all.
Thank you.”
“Very friendly, hardworking delivery workers,
without whom I would've been unable to get
furniture for my room.”
“Very happy with the service and delivery.
Pleasing and polite delivery personnel. Really
appreciate the help.”
----- End of picture text -----

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Acknowledgements

We express our grateful thanks to those charitable trusts and organisations that have made a financial or material contribution to the work of Spencer Contact, including the following:

Grace Charitable Trust Sabina Sutherland Charitable Trust
The P and C Hickinbotham Charitable Trust The P & F W Family Charitable Trust
The Marsh Christian Trust The HDH Wills 1965 Charitable Trust
The Gordon Trust The Page Fund
The Maud Elkington Charitable Trust The SMB Charitable Trust
The 29th May 1961 Charitable Trust The Pettit Charity
The Eric Stanton (Northampton) Trust The Wyvill Charitable Trust
The Northampton Municipal Church Charity The Hearth Foundation
The Souter Charitable Trust Sir John Sumner's Trust
The Barleycorn Trust Viscountess Blakenham's Charitable Trust
The Thomas and Rosemary Greenhalgh
Charitable Trust
Gay and Peter Hartley's Hillards Charitable
Trust
Steyn Charitable Trust The Elaine Barratt Charitable Trust
Northants Community Aid May Hearnshaw Charitable Trust
Garfield Weston Foundation The Beatrice Laing Trust
The Dorcas Trust Kingsthorpe Manor And Town Charity
The Benham Charitable Settlement The Constance Travis Charitable Trust
The Dennis Alan Yardy Charitable Trust Reynard Way Church

We also give our heartfelt thanks to those supporters, both organisations and individuals, that are not listed here.

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Fundraising

Spencer Contact, as with every other charity in the UK, faces the continuous challenge of raising money in order to fund the work that we look to do. For many years, because of the kindness of those that give financially towards this work, we have been able to keep our delivery charges at a relatively low level. The customer pays between £25 and £55 for their delivery of furniture and this is calculated on the number of items that are being delivered. If we are furnishing an entire home then the most a customer would be expected to pay is £55. We found that where a financial sacrifice is made by the customer (even if relatively small) they tend to value more the items that they receive. The delivery charges taken each year cover less than 10% of our overall operational costs.

The warehouse, offices and vans are all owned outright by Spencer Contact which means that we do not have to make mortgage or rental payments each month. We had 6 purpose built offices, together with a staff room and toilets built upstairs to allow us to make good use of what was before ‘wasted space’ and these are rented out primarily to another charity and an office furniture business. We have a boardroom which comfortably seats 12 and is available by buisnesses to hire (please see the photo below). We also rent parts of our car park for another charity to store their community busses. All the monies raised from this goes towards funding the work of Spencer Contact.

We are thankful to God for those that give of their finances to help fund this work; trustees of funds, churches, individuals and parents of school children. Without all of their support we would not be able to continue helping the residents of Northampton who find themselves in times of need.

Our fundraising initiative ‘Sleep on the Floor so others don’t have to’ where we invite primary school age children to raise sponsorship from family and friends by giving up their own bed for one night and sleeping on their floor had to take a back seat through the pandemic with schools being shut for months but we are thankful to say that interest in participating in this event is returning as a sense of ‘normality’ returns. The money

raised through this event enables us to continue providing beds and household furniture to those in the town who do not have these basic items.

We are also approaching secondary schools asking them to participate in ‘non-uniform days’ or ‘wearing blue for Spencer Contact’ events in order to raise awareness and funds.

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SALES

Prior to the pandemic we held regular sales in our warehouse where we would sell ‘non-essential household items’ together with smaller specific sales (children and baby items, clothes, bikes, bric-a-brac sales) throughout the year. Prices are kept low to ensure that nobody in the town feels excluded from being able to purchase items.

We had to cancel all sales during 2021/22 as it would not have been sensible to have a large crowd of people together in the warehouse. These cancellations had significant financial implications as the funds raised from these events go directly towards supporting the work of Spencer Contact and makes it possible for the work in this town to continue.

We plan to hold our first sale again in May 2022 and then every November and May thereafter together with smaller specific sales in our warehouse. Your support at these events would be greatly appreciated.

We do what we can to raise our own funds to support the work that we do and are developing our fundraising strategies to try and become more self-sufficient and less reliant on income from external sources like Trust Funds. We are pleased to see that currently there is almost a 50:50 split between income generated by our own fundraising and income kindly donated from external funders. Thank you once again to all those who have and continue to financially support this work and in doing so make a positive difference to the lives of those in need in Northampton.

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Treasurer’s Report for Year Ending 31[st] March 2022

The Covid risk has fallen significantly in the UK, but this has coincided with the war in Ukraine, which has caused volatility in commodity prices and increased pressure on supply chains.

The rate of inflation has increased with household spending power and living standards being seriously squeezed.

Growth in the British economy has slowed down.

INCOME RESOURCES

Looking at the details on page 2 of the accounts under “Income Resources”, you will see that some of our income streams have increased compared to the previous financial year e.g., sale of goods, delivery charges, and rental and storage income. These figures reflect the income received from our own fund-raising activities.

RESOURCES EXPENDED

Although our overall expenditure compared to the previous financial year has increased, this has been mainly due to the rise in inflation.

On page 4 under “Current Assets” you will see our financial position at the end of this financial year.

SUMMARY

These accounts show that despite the effect the rise in inflation has had on our activities, we have still been able to maintain our day-to-day operations. We praise and thank our Lord for his continued provision. We will continue to make every effort to budget prudently in order to maintain a viable trading position for the future.

Phil Stiles

(Treasurer)

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SPENCER CONTACT ANNUAL REPORT & ACCOUNTS 18

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS IN PEN We report on the accounts of the Charlty for th¢ period ended 31 March 2022 whl¢h arè Set out on pages 2 to 7. lie51)ectlve reSp(￿sIbIlItIeS of trustee5 and examlner As the chafft￿$ trusfees you are responslble for the preparab.on of the accounts: you consider that rhe audlt requlremem of sectlon l H(2) of the Charltles Att 2011 (the Art) does not apply and that an independent examination is needed. It Ss our re5ponslbillty to state. on the basls of procedures spedfied In the Genernl Directions given by the Charlty Cornrnlssloners under sectlon 145(5)(b} of the Aci, whether partlcular maners have come to our attentlon and to examlno the accounts undor SÈction 145 of the 2011 Act. Basls of Independent examlnerfs report Our examlnatlon was carrled out In accordance wEth thè general Direttions glven by the charl￿e5 Commlsslon. An examlnatlon Includes a revrew of the accounilng records kept by The charny and a comparlson of the accounts presented wlth those records. Ir also Includes consideration of any unusual items or disc105ure5 In the accounts. and Seeking explanatlons from you as tmst••S Conterning any such matters. The prgEedure3 undertaken do not provide all the evldence that would be requlred In an audlt. and consequently we do not express an audit opinion on the view gfven by the account5. Our report Is limited to those matters set out in the statement below. Independent oxamlnèes stat•m•nt In connettlon wlth our examlnatlon. no mattel has come to our attentlob): (i) which glves us reasonable cause to belle¥e that In any mat•rlal resp4Ct the follt)wing requlrement5 have not been met to keep accounting records in accordance with sectkjn 130 of the Act: and b) to prepare accounts whlch a(￿rd wtth the accountlng record5 and to comply wlth thè accounttng ryulrements of the A(4 or (2) to whlch. In our op1n1¢￿. attentlon should be dr4wn In ¢xder to enable a proper understandlng of the ac¢ount$ to be reached. The Ollls PartTrershlp Umlted Nelson House, 2 Namiiton Terrace, Leamlngton spa, WaThvlckshlre. CV32 4LY 2022 19

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS F FINANCIAL A 022 Unre5Erlaed Restrlcred funds funds Total 2022 Totsl 2021 unrestrirted donation5 Resrriaed donatlons Local government grants Inland Revenue Yefunds Fundraislng events Sale of goods Delivery charges Rental and storage income Commission 79.068 79.068 94.886 5,150 6,000 767 2.730 642 197 33.403 12.742 27,655 29 2.730 642 197 33.403 11.280 12.74Z 5.549 27.655 25.760 29 218 156.466 156.466 149.610 Dire aritable nditu Wages arbd natlonal insurance Staff penslon Tralning Protertive clothlng Insurance Water, gas and elertriclty charges Telephone Prlntlng. Posta￿ and stationery Premises costs. repair5 and gmall tools Motor and Iravel expenses Fundraisln9 expenses Profe551onal fees Depr￿latIOn {Profit)Iloss on disposal of assets Sundry expenses l)onatlons kqatress and other stock purchases V•lunteeF cxpev15e5 128.649 2,403 390 364 4.321 7,870 2,032 836 5.099 6.615 2,065 192 30.391 128 833 1,750 487 791 128.649 126,844 2.403 2.357 390 364 129 4.321 4.074 7,870 5.420 2.032 1.351 836 713 5.099 3.932 8.347 5.105 2,065 620 192 141 30.391 32,702 128 209 833 592 1,750 3.300 4B7 791 1.732 fj3 195.216 1.732 19G.948 187.552 20

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS Unrestrltted Restrlrted funds funds Total 2022 Total 2021 lon of the Char Accountancy.. Independent Examination Subscrlptlons Software and coMp￿er cosr5 944 1.585 486 3.015 944 1,585 486 3.015 830 676 405 1.851 198.231 199963 189403 OTHE Coronaviru5 Job retenilon scheme 37,354 -41,765 -1.732 -43.497 -2.439 BR 1,431.904 1.73Z 1.433.636 1.436.075 Rl 31 1,390.139 0 1.390,139 1 ,433.636 21

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS NCER IN NCIA smo 31.3.2022 Unrestritted Restricted funds fund5 31.3.2021 1,362,679 1.362.679 .392.807 Prepayments and other debtors Deposit account Santand Current account CO-OP Paypal account Cash In hand 3.831 8.260 19.576 3,831 8.260 19.5T6 5,314 2.486 35.636 23 23 Ji PAYE & NI Other credirors and acmials 2,112 2.712 2.118 4,230 1.271 1,341 27.460 27,460 40.629 1.390.139 0 1,390.139 1.433.636 Represented by. 1.390.139 1,431.904 1.732 I,3￿,739 1,433,636 l approve the above accounts on behalf of the irustees. . P Burdltt. Hon. Chaimian Date of meeting: .... I confirm that I have made available all the relevant records and informatlon for the preparatlon of these ac£ount P Stiles. Hon. Treasurer 22

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS PENCER CO 72 OUN 02 The nature of the charl￿5 operatlon5 and prlncipal attivlties are shown on pages 2 to The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accountlng and Reporting by Charltles.. Statement of Recommended Practice appllcable to charltles preparing their accounts in accordan¢e with the Financial Reportlng 5iandard applicable in Ihe UK and Republic of Ireland Issued In October 2019, the Financlal Reporting Standard 4ppllcable in the Unlied Klngdom and Republic of Ireland (FRS 102) 2nd UK Generally Accepted Practice. The finandal statements have been prepared to glve a 'true and falr. view and have departed from the Charities IAccoun15 and Reports) Regulations 2008 only ro the extent requlred to provlde a 'true and falr vlew.. Thls depariure has Involved fo15owing the Accoijnting and Reponlng by Charltles: Statement of Recommended Practlce applicable to charitie5 preparing their account5 in accordance with the Financial Reporting Stsndard appllcable In the UK and Republic of Ireland (FRS 102) issued in Qrtober 2019. The financial statements are prepared on a golng concern basis under the historical cost convention. modlfled to Include certain items at fair value. The financial statement5 are presented in sterling which Is the functional currency of the charity. The signlficant accounting pollcle5 applied In the preparation of these fin2ncl21 statements are set oui below. These policies have been conslstenrly applied to all years presented unle5$ Otherwise stated. 23

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS Gener•1 These account5 have been prepared under the hlstorfic cost conventlon and in accordance wlth applicable accounting standard5 and the Statement of Recommended Prattice on Accounting by Charities. The term 'resources' Indudes funds recekved and paid during the period adjusted for Items whlch are accrued and prepaid at the perlod end. Depredatlon Depre(iatlon 15 provlded ai the folluwlng rates based on the estlmated useful Ilfe of these fixed assets and thelr antldpattd resldual Value: Property Motor vehlcle Equlpment 2% p.a. tstralght line basls) 25% pA. (reducing balance basls) 20% p.a. (reduclng balance basis) Included within freehold propery Is freehold land at a historlcal c¢st value of £285.000. No depreclatlon was pn)vlded on the value of the land. Incomlno Resources: Recognltion of Incornlng Resour These are Included In the Statement of Flnancial A¢tlvitle5 ISOFA) %•then" - the charity becomes entitled to The resources the tru5tee5 are vlrtualty certain they wlll fecel¥e the re50urces- and - the monetary Yalue can be measured wlth suffidont rdlablllty Grants and Donatlons Grants and donatiofts are ènly included in the SOFA when the Charity has uncondlilonal èntitlemerrt tctr the resource5. Investment Income This 15 included in the a((ounts when receivable Expefidl￿re and Uabllltles". Liability 114cognltlon Liabilities are recognlsed as soon as th&ro Ig a lÈgal or constructive obllgation iomrnlttlng the charlty to pay out resoLfjrce5 24

SPENCER CONTACT ANNUAL REPORT & ACCOUNTS co K)T YEAR 3 Fl Land and bulldin Motor vehicles ui Mènt T) C05t ai 1.4.2021 Addittons DIsp05d15 Cost at 31.3.2022 1,431.361 75.423 5.035 1.511.819 391 391 -312 -312 5 114 1 511 898 431 361 Dtpreciaiion at l.4.202 1 Charge for the year Eliminated on disposal Depreclarion at 3J.3.2022 68.736 22.927 47.932 6.872 2.344 119.012 592 30.391 9T.663 149219 Net book value at 3 1.3.2022 1.339.698 20.619 2,362 1.362,679 Net ljook value at 3 1.3.2021 1,362.625 27.491 2.691 1.392.807 Balance at 1.4.2021 8alance at 31.3.Z021 Income ndlture Van fund .732 -1.732 1,732 .732 None of the trustees or management comm￿te members received arry payment for the seryices they pro￿ded durong the ptdod. Durlng the year the charfty received donations from trustees Wtth a total value of £960.00. 25

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SPENCER CONTACT ANNUAL REPORT & ACCOUNTS

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