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|||Pages:|
|---|---|---|
|Report ofthe Board ofTrustees|||
|Reference and administrative|information|1|
|Structure,<br>governance<br>and management<br>Objectives<br>and activities||23-6|
|Achievement<br>and performance<br>Financial<br>review||78-9|
|Independent<br>auditor's<br>report||10 - 12|
|Statement<br>offinancial<br>activities||13|
|Balance sheet||14|
|Statement<br>ofcash flows||15|
|Notes to the financial<br>statements||16-24|





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||||||Unrestricted|Designated|Restricted|2021|2020|
|---|---|---|---|---|---|---|---|---|---|
|||||Notes|Funds<br>f.|Funds<br>F|Funds|Totalf|Totalf|
|Income||||||||||
|Donations<br>and||legacies||2|8,438|||8,438|69,016|
|Charitable<br>activities||||3|106,875||671,311|778,186|553,474|
|Other trading|activities|||4|57,406|||57,406|26,079|
|Investments||||5|953|||953|529|
|Total|||||173,672||671,311|844,983|649,098|
|Expenditure||||||||||
|Raising funds<br>Charitable<br>activities||||6<br>7|2,146<br>73,952||593,188|2,146<br>667,140|8,868<br>548,089|
|Total|||||76,098||593,188|669,286|556,957|
|Net income|/(expenditure)||for the|||||||
|year||||11|97,574||78,123|175,697|92,141|
|Transfer between<br>funds||||||||||
|Net movement||in funds||16|97,574||78,123|175,697|92,141|
|Total funds as||at 1 April 2020||16|241,797|106,932|123,938|472,667|380,526|
|Total funds|at|31 March 2021||16|f339,371|f106,932|f202,061|f648,364|f472,667|





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|||||||2021|2020|
|---|---|---|---|---|---|---|---|
||||||Notes||f|
|Current assets||||||||
|Debtors|||||13|26,816|119,372|
|Cash at bank||and|in|hand||700,173|418,578|
|||||||726,989|537,950|
|Creditors: Amounts||||falling due||||
|within one||year|||14|78,625|65,283|
|Net assets|||||15|f648,364|f472,667|
|Funds||||||||
|Unrestricted|- General||||16|339,371|241,797|
||- Designated||||16|106,932|106,932|
|Restricted|||||16|202,061|123,938|
|Total funds|||||16|f648,364|f472,667|






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|||||||Note|2021|2020|
|---|---|---|---|---|---|---|---|---|
||||||||F|6|
|Net cash provided<br>by/(used||in)|operating|activities||20|280,642|8,685|
|Cash flows from investing||activities|||||||
|Interest received|||||||953|529|
|Increase/(decrease)<br>in cash and|||cash equivalents||in the year||281,595|9,214|
|Cash and cash equivalents|at the||beginning|ofthe year|||418,578|409,364|
|Total cash and cash equivalents|||at the end ofthe||year||F700,173|E418,578|
|Analysis ofcash and cash||equivalents|||||||
|Cash at bank and in hand|||||||6700,173|6418,578|





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|2.|DONATIONS|AND|LEGACIES|Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|---|---|---|
|||||funds<br>f|funds<br>6|2021|2020<br>6|
||Donations|||5,638||5,638|7,281|
||Legacies|||2,800||2,800|61,735|
|||||F8,438|ENII|68,438|f69,016|





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||||||/con|td. ..||||
|---|---|---|---|---|---|---|---|---|---|
|3.|INCOME FROM CHARITABLE|||||Unrestricted|Restricted|Total|Total|
||ACTIVITIES /cont'd|||||fundsf|funds<br>6|2021<br>6|2020<br>6|
||Wandsworth<br>Council|||||||||
||-Better at Home||||||||40,994|
||- Emergency<br>Fund|||||10,000||10,000|10,000|
||- Infection Control<br>Fund|||||11,101||11,101||
||- Be-a-Friend||||||1,116|1,116|49,219|
||- Befriending<br>Plus||||||26,250|26,250||
||- Shopping||||||||34,813|
||- Roehampton<br>Community||Shed||||||5,000|
||- Crimes against Older People||||||5,000|5,000|5,000|
||- Digipals||||||3,645|3,645|6,419|
||- Out and About||||||9,766|9,766||
||- Independent<br>Shopper||||||9,258|9,258||
||- Other|||||13,133||13,133||
||Wandsworth<br>Clinical Commissioning||||Group|||||
||- Out and About||||||2,370|2,370|7,109|
||-Walking<br>Netball||||||||1,376|
||- Active/LGBTQ<br>Chats||||||2,350|2,350||
||Battersea Healthcare<br>Community|||Interest||||||
||Company|||||||||
||-Better at home||||||341,329|341,329|248,622|
||The Henry Smith Charity||||||40,000|40,000|26,667|
||Age UK|||||||||
||- Information<br>and advice||||||||12167|
||-Active/LGBTQ<br>Chats||||||10,232|10,232||
||- Warm Home Programme||||||15,802|15,802||
||-Other|||||47,797||47,797|15,200|
||City Bridge Trust|||||||||
||- Information<br>and Advice||||||46,583|46,583|43,000|
||Armed Forces Covenant|Fund Trust||||||||
||- Information<br>and Advice||||||18,116|18,116||
||I ondon<br>Community<br>Foundation|||||5,980|65,812|71,792||
||Wimbledon<br>Foundation|||||5,000|5,000|10,000|5,000|
||Morrisons<br>Foundation|||||||||
||- Out and About||||||||10,174|
||Postcode Community<br>Trust|||||11,544|1,560|13,104|4,368|
||National<br>Lottery Community||Fund|||||||
||Roehampton<br>Community|Shed|||||||9,998|
||-Active/LGBTQ<br>Chats||||||13,972|13,972||
||- COVID Shopping||||||13,972|13,972||
||London<br>8 Quadrant<br>Housing Trust|||||||||
||COVID Shoppmg||||||10,000|10,000||
||Battersea Power Station|Foundation||||||||
||- COVID 19Response||||||5,000|5,000||
||Roehampton<br>Parish Trust|||||||||
||- COVID 19Response||||||5,000|5,000||
||Anthony<br>&Pat Charitable|Foundation|||||2,000|2,000||
||Big Locals SW1'I —COVID||19Response||||4,205|4,205||
||London Community<br>Fund|||||||||
||- COVID 19Response||||||5,000|5,000||
||Other income|||||2,320|7,973|10,293|18,348|
|||||||6106,875|6671,311|6778,186|6553,474|





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|4.|OTHER|TRADING ACTIVITIES|TRADING ACTIVITIES|TRADING ACTIVITIES|Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|---|---|---|---|
||||||funds<br>f|funds<br>f|2021<br>f|2020f|
||Trading|Commission||—Age UK London|||||
||Trading||Ltd||2,066||2,066|3,796|
||Fundraising||Activities||55,340||55,340|22,283|
||||||f57,406|fNil|f57406|F26,079|



|5.|INVESTMENT INCOME|Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|---|
|||funds|funds|2021|2020|
||Bank interest|F953|FNil|F953|F529|



|6.|COST OF RAISING FUNDS|Direct|Support|Total|Total|
|---|---|---|---|---|---|
|||costs<br>f|costs<br>f|2021|2020|
||Salaries|1,300||1,300|7,680|
||Staff expenses|||||
||Materials|796||796|1,084|
||Subscription|50||50|50|
|||f2,146|fNil|f2 146|F8,868|



||All ofthe f8,868 expend<br>for support costs.|iture<br>recognised|in 2020 was char|ged to unrestr|icted<br>funds a|nd all were|
|---|---|---|---|---|---|---|
|7.|EXPENDITURE ON||Direct|Support|Total|Total|
||CHARITABLE ACTIVITIES||costs|costs|2021|2020|
||Provision<br>of information,|advice and|||||
||practical support to older|people|||||
||(Notes 889)||f589,275|f'77,865|f667,140|F548,089|





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|Staff salaries<br>including<br>payroll costs|Staff salaries<br>including<br>payroll costs|
|---|---|
|Volunteer<br>training<br>and expenses||
|Staff training<br>and expenses||
|Consultancy<br>costs||
|Redundancy<br>costs||
|Premises<br>and related costs||
|Printing,<br>postage and stationery||
|Office equipment<br>maintenance|and furniture|
|Telephone<br>and fax||
|COVID Emergency<br>fund||
|Handy person materials||
|Other direct costs||



|Total|Total|
|---|---|
|2021|2020|
|E|6|
|432,730|359,050|
|1,144|939|
|3,066|4,714|
|1,405|272|
|1,237||
|39,132|42,844|
|4,765|4,907|
|23,400|12,000|
|6,053|4,298|
|17,278|6,197|
|31,505|20,791|
|27,560|6,933|
|f589,275|6462,945|



## 

||||||
|---|---|---|---|---|
|ANALYSIS OF SUPPORT COS||TS|Total|Total|
||||2021|2020|
||||6|6|
|Staff salaries|including<br>payroll costs||47,621|61,611|
|Staff training|and expenses||24|376|
|Other costs|||516|2,164|
|Premises<br>and|related costs||9,206|10,201|
|Governance<br>costs (see note 10)|||6,172|6,476|
|Printing,<br>postage and stationery|||1,285|961|
|Office equipment,<br>maintenance||and furniture|11,801|2,497|
|Telephone<br>and fax|||1,240|858|
||||677,865|685,144|
|GOVERNANCE<br>COSTS|||2021|2020|
|||||6|
|Audit fees|||3,240|3,528|
|AGM|||700|873|
|Insurance|||2,232|2,075|
||||f6,172|F6,476|
|NET INCOME FOR THE YEAR|||2021|2020|
|This is stated|after charging:||||
|Audit fees|||63,240|E3,528|
|Operating|lease rentals||641,619|641,619|



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||FOR THE|YEAR ENDED 31 MARCH 2021<br>/contd. ..|||
|---|---|---|---|---|
|STAFF COSTS|||2021f|2020|
|Wages and salaries|||427,698|379,667|
|Social security costs|||33,164|28,684|
|Pension costs|||19,578|17,190|
|Payroll administration|||1,212|2,800|
||||6481,652|f428,341|
|The average number|of employees|during the year was as follows:|||
|Particulars<br>ofemployees:|||2021|2020|
||||No.|No.|
|Chief Executive|||1.00|1.00|
|Administrative<br>staff|||0.50|0,50|
|Charitable<br>activities|||10.30|10.25|
||||11.80|11.75|



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||and employer's|pension|costs.|costs.|||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
||No employee|received|total||employee|benefits||(excluding|employer|pension|costs) of more<br>than||
||660,000during|the financial||years 2021||and|2020.||||||
|13.|DEBTORS||||||||||2021|2020|
||||||||||||f|E|
||Grants and directly charged|||services|||||||22,140|104,230|
||Prepayments<br>and sundry||debtors||||||||4,676|15,142|
|||||||||||f26,816||f119,372|
|14.|CREDITORS:||||||||||||
||Amounts<br>falling|due within one|||year||||||2021|2020|
||||||||||||8|F|
||Other creditors|and accruals|||||||||15,637|24,406|
||PAYE/Pensions||||||||||3,249|2,173|
||Deferred<br>income||||||||||59,739|38,704|
|||||||||||678,625||665,283|
||Deferred income represents|||grants received|||in advance for 2021/22.||||||
||Deferred<br>income analysis||||||||||2021|2020|
||||||||||||E||
||As at 1 April 2020||||||||||38,704|51,716|
||Additions<br>during|the year|||||||||59,739|38,704|
||Amounts<br>released to income||||||||||(38,704)|(51,716)|
||As at 31 March|2021||||||||E59,739||F38,704|





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|ANALYSIS OF NET|AS|SETS B|ETWEE|N FUNDS|||||
|---|---|---|---|---|---|---|---|---|
||||||Unrestricted|Designated|Restricted|Total|
|2021|||||Funds|Funds<br>F.|Funds<br>F|Fundsf|
|Current assets|||||339,697|106,932|280,360|726,989|
|Current<br>liabilities|||||(326)||(78,299)|(78,625)|
|Net assets at 31 March 2021|||||f339,371|F106,932|f202,061|f648,364|
|Comparative<br>information||for the|previous|financial|year is as|follows:|||
||||||Unrestricted|Designated|Restricted|Total|
|2020|||||Fundsf|Funds|Funds<br>F|Fundsf|
|Current assets|||||263,606|106,956|167,388|537,950|
|Current<br>liabilities|||||(21,809)|(24)|(43,450)|(65,283)|
|Net assets at 31 March||2020|||f241,797|f106,932|F123,938|f472,667|
|MOVEMENT<br>IN FUNDS|||||||||
||||At 1 April||Income|Expenditure|Transfers|At 31 March|
|2021<br>Restricted funds:|||2020<br>F|||||2021f|
|Be-a-Friend|||11,205||||(11,205)||
|Shopping|||(11,445)||||11,445||
|Information<br>and Advice|||16,250||134,241|97,450||53,041|
|Out and About|||2,992||12,136|14,446||682|
|Cold weather||||9,278||||9,278|
|Walking<br>Netball||||406||||406|
|Digipals||||5,226|16,551|24,742||(2,965)|
|Crimes against Older People||||(621)|5,000|5,127||(748)|
|Roehampton<br>Community||Shed|18,157|||4,085||14,072|
|Better at home|||72,490||347,839|307,112|(240)|112,977|
|Befriending<br>Plus|||||26,250|19,701||6,549|
|COVID 19Response|||||46,815|46,099||7'I6|
|Active/LGBTQ<br>Chats|||||27,554|20,690||6,864|
|COVID Shopping/Independent|||||||||
|Shopper|||||33,230|28,608||4,622|
|Foot Clinic||||||3,098||(3,098)|
|Volunteer<br>management|||||21,695|22,030||(335)|
|Total restricted funds|||123,938||67'I,311|593,188||202,061|
|Unrestricted<br>funds:|||||||||
|General funds|||241,797||173,672|76,098||339,371|
|Designated<br>Funds:|||||||||
|Sustainability<br>fund|||93,067|||||93,067|
|Marketing||||3,865||||3,865|
|Premises<br>and offices|||10,000|||||10,000|
|Total unrestricted|funds||348,729||173,672|76,098||446,303|
|Total funds|||f472,667||f844,983|f669,286|fNil|F648,364|



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||||2021|2020|
|---|---|---|---|---|
||||Land and|Land and|
||||Buildings|Buildings|
||||F||
|Within|one|year|38,000|38,000|
|Within|one|to five years|12,667|50,667|
||||850,667|F88,667|



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|20.|RECONCILIATION|OF NET MOVEMENT|OF NET MOVEMENT|IN FUNDS TO NET CASH FLOW FROM|IN FUNDS TO NET CASH FLOW FROM|OPERATING|
|---|---|---|---|---|---|---|
||ACTIVITIES||||||
||||||2021f|2020<br>6|
||Net movement<br>in funds||||175,697|92,141|
||Interest receivable||||(953)|(529)|
||(Increase)/decrease|in debtors|||92,556|(84,148)|
||Increase/(decrease)|in creditors|||13,342|1,221|
||Net cash provided|by/(used<br>in) operating|activities||f280,642|E8,685|



