|Report ofthe Trustees||1|to|4|
|---|---|---|---|---|
|Independent<br>Examiner's|Report||||
|Statement of Financial|Activities||||
|Balance Sheet|||||
|Cash Flow Statement|||||
|Notes to the Cash Flow|Statement||||
|Notes to the Financial Statements||10|to|18|
|Detailed Statement of Financial Activities|||19||





## 



## 

## 

## 

## 

## 

## 

## 

## 



|Registered office||||
|---|---|---|---|
|14 Prince ofWales Road||||
|Norwich||||
|NR1 1LB||||
|Trustees||||
|Mr Benedict Keane|Chair|||
|Ms Vanessa Morton|Vice-Chair|||
|Mr David Butler|Hon Treasurer|||
|Ms Sarah Blunden||||
|Mr John Ceybird|- resigned|30/04/21||
|Mr Christopher<br>Cordingly||||
|Ms Sally Davenport||||
|Dr Annie Grant|—resigned|16/04/20||
|Ms Naomi<br>Newell|—appointed|29/09/21||
|Mr Michael Pendred||||
|Mrs Margaret<br>Sparrow|- resigned|01/03/21||
|Mr Paul Steward||||
|Mr Robert Tiffen||||
|Company<br>Secretary||||
|Mr David Butler|- appointed|26/05/21||
|Independent<br>Examiner||||
|Aston Shaw Ltd||||
|The Union<br>Building||||
|51-59Rose Lane||||
|Norwich||||
|Norfolk||||
|NR1 1BY||||
|Bankers||||
|Lloyds Bank pic||||
|Gentlemans<br>Walk||||
|Norwich||||
|NR2 1LZ<br>Approved<br>by order ofthe bo|rd of trustees|on ..+~.. .|~t<br>. .~~~..... and signed on its behalf by:|
|Mr Da<br>i<br>I<br>—Trustee||||





## 



||||||||31/3/21|31/3/20|
|---|---|---|---|---|---|---|---|---|
||||||Unrestricted|Restncted|Total|Total|
|||||Notes|fund<br>f|funds<br>f|funds<br>f|fundsf|
|INCOME AND ENDOWMENTS|||FROM||||||
|Donations<br>and legacies||||2|167,004|642,450|809,454|561,348|
|Investment<br>income|||||105||105|445|
|Total|||||167,109|642,450|809,559|561,793|
|EXPENDITURE ON|||||||||
|Raising funds|||||8,523|75|8,598|9,921|
|Charitable<br>activities|||||99,060|587,060|686,120|556,260|
|Governance costs||||||5,126|5,126|5,415|
|Total|||||107,583|592,261|699,844|571,596|
|NET INCOME/(EXPENDITURE)|||||59,526|50,189|109,715|(9,803)|
|Transfers<br>between||funds||14|~685|685|||
|Net movement<br>in funds|||||58,841|50,874|109,715|(9,803)|
|RECONCILIATION|OF FUNDS||||||||
|Total funds brought||forward|||184,672|5,329|190,001|199,804|
|TOTAL FUNDS CARRIED FORWARD|||||243,513|56,203|299,716|190,001|





|Balance Sheet<br>31stMarch 2021||||||
|---|---|---|---|---|---|
|||||31/3/21|31/3/20|
|||Unrestricted|Restricted|Total|Total|
|||fund|funds|funds|funds|
||Notes|6|F|6|6|
|FIXEDASSETS||||||
|Tangible assets|11|2,516|36,100|38,616|5,584|
|CURRENT ASSETS||||||
|Debtors|12|22,393|46,243|68,636|20,274|
|Cash at bank and in hand||288,657|110,288|398,945|267,761|
|||311,050|156,531|467,581|288,035|
|CREDITORS||||||
|Amounts<br>falling due within one year|13|(70,053)|(136,428)|(206,481)|(103,618)|
|NET CURRENT ASSETS||240,997|20,103|261,100|184,417|
|TOTAL ASSETS LESSCURRENT|LIABILITIES|243,513|56,203|299,716|190,001|
|NET ASSETS||243,513|56,203|299,716|190,001|
|FUNDS|14|||||
|Unrestricted<br>funds||||243,513|184,672|
|Restricted funds||||56,203|5,329|
|TOTAL FUNDS||||299,716|190,001|






|||||31/3/21|31/3/20|
|---|---|---|---|---|---|
||||Notes|6||
|Cash flows from operating<br>activities<br>Cash generated<br>from operations|||1|181,287|~5,444)|
|Net cash provided<br>by/(used||in) operating|activities|181,287|~5,444)|
|Cash flows from investing||activities||||
|Purchase oftangible<br>fixed assets||||(50,208)|(10,292)|
|Interest received||||105|445|
|Net cash used<br>in investing|activities|||~50, 103)|~9,847)|
|Change<br>in cash and cash||equivalents|in|||
|the reporting<br>period||||131,184|(15,291)|
|Cash and cash equivalents||at the||||
|beginning<br>ofthe reporting||period||267,761|283,052|
|Cash and cash equivalents||at the end|of|||
|the reporting<br>period||||398,945|267,761|





|For|The Year Ended 31st|March 2021|March 2021|March 2021|March 2021||||
|---|---|---|---|---|---|---|---|---|
|1.|RECONCILIATION|OF NET INCOME/(EXPENDITURE)||||TO NET CASH|FLOW FROM OPERATING||
||ACTIVITIES||||||||
||||||||31/3/21|31/3/20|
||||||||F|f|
||Net income/(expenditure)||for the reporting||period (as|per the|||
||Statement of Financial||Activities)||||109,715|(9,803)|
||Adjustments<br>for:||||||||
||Depreciation<br>charges||||||17,176|5,592|
||Interest received||||||(105)|(445)|
||(Increase)/decrease|in debtors|||||(48,362)|86,374|
||Increase/(decrease)|in creditors|||||102,863|~87,162|
||Net cash provided|by/(used||in) operations|||181,287|~5,444)|



## 

## 

|ANALYSIS OF CHANGES<br>IN NET FUNDS||||
|---|---|---|---|
||At 1.4.20|Cash flow|At 31.3.21|
|||8|f|
|Net cash||||
|Cash at bank and in hand|267,761|131,184|398,945|
||267,761|131,184|398,945|
|Total|267,761|131,184|398,945|





## 

## 



## 

## 

## 

|e Year Ended 31st March 2021|e Year Ended 31st March 2021||||
|---|---|---|---|---|
|DONATIONS<br>AND LEGACIES|||||
||||31/3/21<br>6|31/3/20<br>f|
|Donations|||8,901|15,740|
|Grants|||800,553|545,608|
||||809,454|561,348|
|Grants received,<br>included|in the|above, are as follows:|||
||||31/3/21<br>6|31/3/20<br>f|
|Norwich<br>Consolidated<br>Charities|||72,780|103,710|
|Money Advice and Pensions Service|||67,930|52,063|
|Broadland<br>District Council|||5,000|5,000|
|University<br>ofEast Anglia|||50,000|50,000|
|Norwich<br>City Council - Housing||Mediation|5,000|5,000|
|Cromer Town Council|||1,500|1,500|
|Office ofthe Police 8 Crime Commissioner|||29,016||
|Norwich<br>City Council<br>—Consortium|||46,360|46,360|
|Norfolk County Council -|NCAN||58,074|32,779|
|Norwich<br>City Council - NCAN|||3,750|3,750|
|Paul Bassham Trust||||2,000|
|Access ToJustice Foundation|||82,475||
|Lady Hind Trust|||1,000||
|Shelroy Trust||||5,000|
|Mid-Norfolk<br>Citizens Advice|||4,040|4,160|
|A BCharitable<br>Trust|||15,000|15,000|
|Geoffrey Watling Trust||||10,000|
|Shaw Trust|||9,072|10,573|
|The Legal Education<br>Foundation|||39,712|11,124|
|Mancroft Advice Project|||5,750|5,306|
|Henry Smith Foundation|||19,700|25,794|
|Septagon<br>Charity|||70,000|30,000|
|Leeway|||43,293|103,096|
|Migrant<br>Helpline||||1,000|
|Good Things Foundation|||875|1,250|
|The Charity of Lilian Armitage||||10,000|
|Age UK Norfolk||||750|
|Public Health<br>—Suicide Prevention|||19,610|9,725|
|Norfolk Assistance Scheme|||8,970|100|
|Police and Crime Commissioner||for Norfolk||568|
|Home Office|||34,546||
|The Tudor Trust|||30,000||
|Norfolk Community<br>Foundation|||42,420||
|People's Postcode Trust|||18,027||
|The Children's<br>Society|||16,653||
||||800,553|545,608|
|INVESTMENT INCOME|||||
||||31/3/21|31/3/20|
||||f|6|
|Deposit account interest|||105|445|





## 

||Raising donation|s<br>a|nd le|g|acies|||
|---|---|---|---|---|---|---|---|
|||||||31/3/21|31/3/20|
|||||||f||
||Staff costs|||||6,697|9,205|
||Fundraising<br>and|project development||||1,901|716|
|||||||8,598|9,921|
||CHARITABLE ACTIVITIES|||||||
||Expenditure<br>on|charitable|||activities|||
|||||||31/3/21|31/3/20|
|||||||f|f|
||Staff costs|||||506,672|421,059|
||Pension|||||21,503|18,998|
||Subcontract|||||12,348|15,322|
||Insurance<br>and subscriptions|||||5,401|6,021|
||Telephone,<br>postage,||printing||and stationery|9,276|10,707|
||Sundries|||||3,343|10|
||Advertising<br>and publicity|||||2,340|2,339|
||Staff training<br>and|expenses||||2,318|5,430|
||Volunteer<br>training|and expenses||||298|1,432|
||Rent, Rates and|room hire||||32,082|33,533|
||IT support<br>and computer consumables|||||29,442|22,664|
||NCAN referral system||costs|||26,830||
||Journals<br>and books|||||897|1,010|
||Statutory<br>registration||fees|||35|13|
||Equipment<br>repairs and renewals|||||3,147|629|
||Interpreters|||||6,154|3,431|
||Payroll costs|||||2,099|1,641|
||Professional fees||||||360|
||Client disbursements|||||2,780|4,696|
||Bank charges|||||129|61|
||Storage|||||1,850|1,312|
||Depreciation|||||17,176|5,592|
|||||||686,120|556,260|
|6.|SUPPORT COSTS|||||||
||||||||Governance|
||||||||costs|
||Governance<br>costs||||||5,126|
||Support costs, included|||in the above, are as follows:||||
||Governance|costs||||||
|||||||31/3/21|31/3/20|
|||||||Governance|Total|
|||||||costs|activities|
|||||||5||
||Accountancy|costs||||3,250|3,930|
||Quality Advice Standard||||Audit costs|1,876||
||Annual<br>Report and AGM||||||1,485|
|||||||5,126|5,415|





## 

|||31/3/21|31/3/20|
|---|---|---|---|
|||f|f|
|Accountancy|costs|3,250|3,930|
|Audit Costs||1,876||
|Depreciation|-owned assets|17,176|5,592|



## 

## 

## 

## 

## 

## 

|STAFF COS|TS||||||
|---|---|---|---|---|---|---|
||||||31/3/21|31/3/20|
||||||f|f|
|Wages and salaries|||||513,369|430,264|
|Other pension|costs||||21,503|18,998|
||||||534,872|449,262|
|The average|monthly|number ofemployees||during the year was as follows:|||
||||||31/3/21|31/3/20|
|Administration|||||7|7|
|Employed<br>on|projects||||17|13|
||||||24|20|
|No employees|received emoluments||in excess of660,000.||||
|COMPARATIVES FOR THE STATEMENT||||OF FINANCIAL ACTIVITIES (YEAR|ENDED 31ST||
|MARCH 2020)|||||||



|MARCH|2020)||||||
|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|
|||||fund|funds|funds|
|||||6|6|E|
|INCOME|AND ENDOWMENTS||FROM||||
|Donations|and legacies|||171,226|390,122|561,348|
|Investment|income|||445||445|
|Total||||171,671|390,122|561,793|
|EXPENDITURE ON|||||||
|Raising funds and charitable||activities||161,563|404,618|566,181|
|Charitable|activities||||||
|Governance<br>costs||||1,517|3,898|5,415|
|Total||||163,080|408,516|571,596|
|NET INCOME/(EXPENDITURE)||||8,591|(18,394)|(9,803)|





|10.|COMPARATIVES|FOR|FOR|THE STATEMENT OF FINANCIAL ACTIVITIES - continued|THE STATEMENT OF FINANCIAL ACTIVITIES - continued|THE STATEMENT OF FINANCIAL ACTIVITIES - continued|||
|---|---|---|---|---|---|---|---|---|
|||||||Unrestricted|Restricted|Total|
|||||||fund<br>E|funds<br>f|fundsf|
||RECONCILIATION|OF||FUNDS|||||
||Total funds brought||forward|||176,081|23,723|199,804|
||TOTAL FUNDS CARRIED||||FORWARD|184,672|5,329|190,001|
|11.|TANGIBLE FIXED|ASSETS|||||||
|||||||Improvements|||
|||||||to|||
|||||||property|Equipment|Totals<br>f|
||COST||||||||
||At 1st April 2020||||||58,400|58,400|
||Additions|||||32,685|17,523|50,208|
||At 31st March 2021|||||32,685|75,923|108,608|
||DEPRECIATION||||||||
||At 1st April 2020||||||52,816|52,816|
||Charge for year|||||3,269|13,907|17,176|
||At 31st March 2021|||||3,269|66,723|69,992|
||NET BOOK VALUE||||||||
||At 31st March 2021|||||29,416|9,200|38,616|
||At 31st March 2020||||||5,584|5,584|
|12.|DEBTORS: AMOUNTS|||FALLING DUE WITHIN ONE YEAR|||||
||||||||31/3/21|31/3/20|
||||||||E|f|
||Trade debtors||||||66,064|18,482|
||Prepayments||||||2,572|1,792|
||||||||68,636|20,274|
|13.|CREDITORS: AMOUNTS||||FALLING DUE WITHIN ONE YEAR||||
||||||||31/3/21|31/3/20|
||||||||f|E|
||Deferred<br>income||||||103,307|80,370|
||Creditors and accruals||||||103,175|23,248|
||||||||206,482|103,618|





## 

## 

## 

## 

|Deferred income|||
|---|---|---|
|||31/3/21|
|||6|
|At 1st April 2020||80,370|
|Resources deferred<br>Amounts<br>released|during the year<br>to income from previous years|103,307<br>~80,370)|
|At 31st March 2021||103,307|



## 

## 

|MOVEMENT<br>IN FU|ND|S|||||
|---|---|---|---|---|---|---|
|||||Net|Transfers||
|||||movement|between|At|
||||At 1.4.20<br>F|in funds<br>f|funds<br>f|31.3.21<br>f|
|Unrestricted<br>funds|||||||
|General<br>fund|||184,672|59,526|(685)|243,513|
|Restricted funds|||||||
|Debt Service||||2,076||2,076|
|Norfolk Community|Advice Network|||15,894||15,894|
|Welfare Benefits||||2,401||2,401|
|Migrant Workers|||568|1,465||2,033|
|Debt Advice Support|||543|||543|
|Free Legal Advice and||Volunteers||980||980|
|Family Court Support Service|||3,342|(1,060)||2,282|
|Justice First Fellowship|||876|(299)||577|
|Accommodation||||28,732|685|29,417|
||||5,329|50,189|685|56,203|
|TOTAL FUNDS|||190,001|109,715||299,716|
|Net movement<br>in funds,||included|in the above are as follows:||||
|||||Incoming|Resources|Movement|
|||||resources|expended|in funds|
|||||||F|
|Unrestricted<br>funds|||||||
|General<br>fund||||167,109|(107,583)|59,526|
|Restricted<br>funds|||||||
|Debt Service||||115,672|(113,596)|2,076|
|Norfolk Community|Advice Network|||110,730|(94,836)|15,894|
|Migrant Workers||||108,142|(106,676)|1,465|
|Debt Advice Support||||1,630|(1,630)||
|Free Legal Advice and||Volunteers||70,098|(69,118)|980|
|Housing<br>Mediation||||5,000|(5,000)||
|Welfare Benefits||||73,835|(71,434)|2,401|
|Family Court Support Service||||84,307|(85,367)|(1,060)|
|Justice First Fellowship<br>Accommodation||||41,036<br>32,000|(41,335)<br>~3,268)|(299)<br>28,732|
|||||642,450|~592,261|50,189|
|TOTAL FUNDS||||809,559|~699,844)|109,715|





## 

## 

## 


## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

|||||31/3/21|31/3/20|
|---|---|---|---|---|---|
|||||F|8|
|INCOME AND ENDOWMENTS||||||
|Donations<br>and legacies||||||
|Donations||||8,901|15,740|
|Grants||||800,553|545,608|
|||||809,454|561,348|
|Investment<br>income||||||
|Deposit account interest||||105|445|
|Total incoming<br>resources||||809,559|561,793|
|EXPENDITURE||||||
|Raising donations<br>and|legacies, and charita||ble activities|||
|Salaries and social security||||513,369|430,264|
|Pensions||||21,503|18,998|
|Subcontract||||12,348|15,322|
|Insurance<br>and subscriptions||||5,702|6,021|
|Telephone,<br>postage,<br>printing||and stationery||9,276|10,707|
|Sundries||||3,343|10|
|Advertising<br>and publicity||||2,340|2,339|
|Staff training<br>and expenses||||2,318|5,430|
|Volunteer<br>training<br>and expenses||||298|1,432|
|Rent and room hire||||32,082|33,533|
|IT support and computer|consumables|||29,442|22,664|
|Journals<br>and books||||897|1,010|
|Statutory<br>registration<br>fees||||35|13|
|Equipment<br>repairs and renewals||||3,147|629|
|Interpreters||||6,154|3,431|
|Payroll costs||||2,099|1,641|
|Professional fees|||||360|
|Fundraising<br>and project development||||1,600|716|
|Ckent disbursements||||2,780|4,696|
|Bank charges||||129|61|
|Storage||||1,850|1,312|
|NCAN<br>referral system costs||||26,830||
|Depreciation<br>oftangible|fixed|assets||17,176|5,592|
|||||694,718|566,181|
|Support costs||||||
|Governance costs||||||
|Accountancy<br>costs||||3,250|3,930|
|Audit costs||||1,876||
|Annual<br>Report and AGM|||||1,485|
|||||5,126|5,415|
|Total resources expended||||699,844|571,596|
|Net income/(expenditure)||||109,715|~9,803)|



