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|Trustees||||M Neale Chair||||||
|---|---|---|---|---|---|---|---|---|---|
|||||H A Rashid Vice|Chair|||||
|||||P Sutton Treasurer||||||
|||||K Dale||||||
|||||A BMckenzie||||||
|||||N A Nicholls||||||
|||||D Olney||||||
|||||U Ali (appointed|8/5/22)|||||
|||||F Begum (appointed|||13/8/22)|||
|||||G Daswani (appointed|||2/7/22)|||
|||||T Khan (resigned|21/6/22)|||||
|||||P Blanking (resigned|||11/5/23)|||
|Registered|office|||15 New Bedford|Road|||||
|||||Luton||||||
|||||Bedfordshire||||||
|||||LU1 1SA||||||
|Registered|company||number|03466059 (England||and||Wales)||
|Registered|charity|number||1068411||||||
|Auditors||||Menzies<br>LLP||||||
|||||Chartered<br>Accountants||||and Statutory|Auditors|
|||||Richmond<br>House||||||
|||||Walkern<br>Road||||||
|||||Stevenage||||||
|||||Hertfordshire||||||
|||||SG13QP||||||
|Key management||personnel||SSimeon (Chief|Executive)|||||
|||||jJenkins (Head ofQuality &Advice)||||||
|||||LScanlan (Head|ofDebt|||and Personnel)||
|Bankers||||National<br>Westminster|||Bank|||
|||||31George Street||||||
|||||Luton||||||
|||||LU1 2YN||||||
|||||United<br>Trust Bank Limited||||||
|||||One Ropemaker|Street|||||
|||||London||||||
|||||EC2Y 9AW||||||





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|||||||2023|2022|
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|Total|
|||||funds|funds|funds|funds|
||||Notes|f|f|f|f|
|INCOME AND ENDOWMENTS||FROM||||||
|Charitable<br>activities|||3|40,100|552,745|592,845|977,653|
|Investment<br>income|||4|3,544||3,544|2,232|
|Other income||||39,212||39,212|22,416|
|Total||||82,856|552,745|635,601|1,002,301|
|EXPENDITURE ON||||||||
|Charitable<br>activities||||||||
|Support costs||||31,653|138,505|170,158|181,851|
|Grants to service partners||||24,215|31,067|55,282|185,027|
|Direct costs||||4,064|423,958|428,022|632,883|
|Total||||59,932|593,530|653,462|999,761|
|NET INCOME/(EXPENDITURE)||||22,924|(40,785)|(17,861)|2,540|
|RECONCILIATION<br>OF FUNDS||||||||
|Total funds brought|forward|||528,487|90,158|618,645|616,105|
|TOTAL FUNDS CARRIED FORWARD||||661.411|46,576|600,784|618,645|





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|ACTIVITIES||||||||
|---|---|---|---|---|---|---|---|
|||||||2023|2022|
|||||||E|E|
|Net (expenditure)/income|||for the reporting|period (as per the||||
|Statement offinancial activities)||||||(17,861)|2,540|
|Adjustments<br>for:||||||||
|Depreciation<br>charges|||||||2,308|
|Interest received||||||(3,544)|(2,232)|
|Decrease in debtors||||||1,421|13,655|
|(Decrease)/increase|in creditors|||||(42,144)|41,646|
|Net cash (used in)/provided|||by operations|||(62,128)|57,917|
|ANALYSIS OF CHANGES||IN|NET FUNDS|||||
||||||At 1.4.22|Cash flow|At 31.3.23|
||||||f|E|E|
|Net cash||||||||
|Cash at bank and in hand|||||655,353|(58,584)|596,769|
||||||655,353|(58,584)|596,769|
|Total|||||655,353|(58,584)|596,769|



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|||||Support|
|---|---|---|---|---|
|||||costs|
|||||f|
|Support costs||||170,158|
|Support costs, included||in the above, are as follows:|||
||||2023|2022|
||||Support|Total|
||||costs|activities|
||||f|E|
|Rent|||66,769|54,839|
|Premises expenses|||43,142|43,494|
|Staff expenses|||6,650|7,449|
|Communications|||7,992|10,105|
|Printing|||5,342|7,014|
|Auditor's fees|||5,500|5,500|
|Legal and professional|||5,693|3,647|
|Other administration|||5,319|2,577|
|Other support|costs||23,139|44,191|
|Bank charges|||612|727|
|Depreciation|oftangible|fixed assets||2,308|
||||170,158|181,851|



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||||2023|2022|
|---|---|---|---|---|
||||E|E|
|Depreciation<br>-owned||assets||2,308|
|Other operating<br>leases|||66,769|54,839|
|Auditors|remuneration||5,500|5,500|
|Auditors|remuneration|- non audit fees|1.333||
|Pension|costs||22,715|29,205|





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|COMPARATIVES<br>FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES<br>FOR THE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES<br>FOR THE STATEMENT OF FINANCIAL ACTIVITIES||||
|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|
||||funds|funds|funds|
||||E|E|f|
|INCOME AND ENDOWMENTS||FROM||||
|Charitable<br>activities|||10,343|967,310|977,653|
|Investment<br>income|||2,232||2 232|
|Otherincome|||22,416||22,416|
|Total|||34,991|967,310|1,002,301|
|EXPENDITURE ON||||||
|Charitable<br>activities||||||
|Support costs|||22,632|159,219|181,851|
|Grants to service partners||||185,027|185,027|
|Direct costs|||6,398|626,485|632,883|
|Total|||29,030|970,731|999,761|
|NET INCOME/(EXPENDITURE)|||5,961|(3,421)|2,540|
|RECONCILIATION<br>OF FUNDS||||||
|Total funds brought|forward||522,526|93,579|616,105|
|TOTAL FUNDS CARRIED FORWARD|||528,487|90,158|618,645|



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|||||||2023|2022|
|---|---|---|---|---|---|---|---|
|||||||E|E|
|Within one year||||||44,000|44,000|
|Between one and five||years||||106,333|150,333|
|||||||150,333|194,333|
|MOVEMENT<br>IN FUNDS||||||||
|||||||Net||
|||||||movement|At|
||||||At 1.4.22|in funds|31.3.23|
||||||E|E|E|
|Unrestricted<br>funds||||||||
|General fund|||||458,487|(122,076)|336,411|
|Fundraising<br>Designated|||Fund||30,000|20,000|50,000|
|Restructuring<br>Designated|||Fund||30,000||30,000|
|Building Designated|Fund||||10,000|125,000|135,000|
||||||528,487|22,924|551,411|
|Restricted funds||||||||
|Money Advice Service||—Face||to Face|39,211|(11,396)|27,815|
|The Big Lottery Fund|-|HTC|||1,718|(1,718)||
|Citizens Advice<br>—Help to|||Claim scheme||8,521|(8,521)||
|National<br>Lottery Community||||Fund|799|(799)||
|National<br>Citizens Advice|||||5,234|(5,234)||
|Energy Redress|||||34,675|(34,675)||
|The Steel Charitable|Trust|||||17,358|17,358|
|Energy Advice Programme||||||4,200|4,200|
||||||90,158|(40,785)|49,373|
|TOTAL FUNDS|||||618,645|(17,861)|600,784|



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|||||Net||
|---|---|---|---|---|---|
|||||movement|At|
||||At 1.4.21|in funds|31.3.22|
||||E|f|f|
|Unrestricted<br>funds||||||
|General fund|||450,218|8,269|458,487|
|Fundraising<br>Designated|Fund||30,000||30,000|
|Restructuring<br>Designated|Fund||30,000||30,000|
|Building Designated<br>Fund|||10,000||10,000|
|Fixed Assets Designated|Fund||2,308|(2,308)||
||||522,526|5,961|528,487|
|Restricted funds||||||
|Money Advice Service -|Face|to Face|38,530|681|39,211|
|The Big Lottery Fund - HTC|||7,532|(5,814)|1,718|
|Citizens Advice- Help to|Claim scheme||5,429|3,092|8,521|
|EU Settled Status|||4,437|(4,437)||
|National<br>Lottery Community||Fund|20,001|(19,202)|799|
|Beds and Luton Community||Foundation|12,416|(12,416)||
|National<br>Citizens Advice|||5,234||5,234|
|Energy Redress||||34,675|34,675|
||||93,579|(3,421)|90,158|
|TOTAL FUNDS|||616,105|2,540|618,645|





|19.|PURPOSES OF DESIGNATED|PURPOSES OF DESIGNATED|PURPOSES OF DESIGNATED|FUNDS|
|---|---|---|---|---|
||Fund|||Purpose|
||Unrestricted||funds||
||Fundraising|fund||This is an amount<br>held in reserve to cover the cost ofadditional|
|||||fundraising<br>activities which aim to diversify the funding sources of|
|||||Citizens Advice Luton.|
||Restructuring||fund|This is an amount<br>held in reserve to cover the cost ofpotential|
|||||re-structure<br>ofthe organisation<br>in the event ofcuts to funding/income.|
||Building fund|||This is a fund held for potential<br>dilapidations<br>at the charity's offices.|
||Fixed asset fund|||This fund represents<br>the investment<br>in fixed assets.|
||Restricted funds||||
||Faceto Face|||The grant is received from the Money Advice Service and is restricted to|
|||||provide face toface debt advice.|
||Big Lottery Help Through|||The Help Through<br>Crisis is a project, funded<br>by the Big Lottery Fund, is|
||Crisis (HTC)|||led by Citizens Advice Luton with Luton Food Bank and Luton law Centre|
|||||as its main delivery partners.<br>Luton Borough Council Revenue,<br>Financial|
|||||Assessment<br>and Customer Services teams, together with Luton Rights|
|||||complete the partnership.<br>The project provides<br>a wide range oftimely|
|||||hardship<br>advice and support to residents of Luton who are in crisis.|
||Energy Best|Deal Extra Advice||To help deliver clients advice on energy efficiency.|
||Project||||
||Help to Claim||Scheme|Help to Claim is a new dedicated<br>service from Citizens Advice. It provides|
|||||free, independent<br>and confidential<br>information.<br>The project provides|
|||||setting up recruitment,<br>training<br>and equipment<br>and other direct cost|
|||||incurred<br>with delivering<br>this service. This project will assist with the|
|||||setup ofthe universal<br>support:<br>Help to Claim services which support and|
|||||guide through the initial application<br>of Universal<br>Credit claim, through to|
|||||your first payment.|
||Beds and Luton Community|||Grant funding from BLCFwho administer<br>London Luton Airport Limited's|
||Foundations||(BLCF)|Community<br>Investment<br>Fund. The grant was awarded to the Luton|
|||||Access IAG collaboration<br>for which<br>CAL isthe lead organisation<br>working|
|||||with our partner organisations<br>Luton Irish Forum Luton Law Centre and|
|||||Luton Rights. At the start ofthe year, CAL received the full grant|
|||||payment<br>and distributed<br>the grant payment to partner organisations.|
|||||During the year, this was changed sothat all partner organisations|
|||||directly received the grant payment.<br>The grant allows<br>CALto deliver its|
|||||frontline general advice service tothe citizens ofLuton w'orking<br>with our|
|||||partners to provide clients with a seamless advice journey.|





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