Charity Registration No. 1067888
Company Registration No. 03491237 {England and Wales)
PIONEERING CARE PARTNERSHIP
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021

PIONEERING CARE PARTNERSHIP
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
C Briggs
D Cockburn
B Davidson
M Mohan
B Wilson
V Kolur
Dame D Smith
H Brewster
B Knemtt
Secretary
C Gaskarth
Charity number
1067888
Company number
03491237
Reglstered Address
Ploneering Care Centre
Carers Way
Newton Ayclrffe
County Durham
DL5 4SF
Auditor
Haines Watts North East Audit LLP
17 Queens Lane
Newcastle upon Tyne
NE1 1RN
Sollcltors
Hewitis Solicitors
207 Newgate Street
Blshop Auckland
County Durham
DL14 7EL

PIONEERING CARE PARTNERSHIP
CONTENTS
Page
Trustees, report
Indepe￿Ient auditoWs report
21-23
Statement of financial acllvities
24-25
Bafance sheet
26
Slatement of cash flows
27
Notes lo the financial slalements
28-H

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
The Trustees submit their report and the audited accounts for the year ended 31 March 2021. They confirrr
that the report and accounts comply with current statutory requirements and the charity's memorandum ana
articles. and also Ihe requir8ments of the Statement of Recommended Practice - Accounting and Reportin£
by Charities.
Structure, Govemance and Management
Governing Document
The Pioneering Car8 Partnership IPCPI is a company limited by guarantee established on 7, January 1998
nd
and a registered charity (registered 2 Feb 1998). The company was eslablished under a Memorandum
of Association, which establishes the objecls and powers of the charitable company and is governed under
its Articles of Association. In the event of the company being wound up members are required to contribute
an amount of £1 on the wnding up of the organisation.
Governance Review
Over the pasl two years the Board of Trustees have taken the opportunity to reflecl and refresh the content
of PCP'S governing doGum8nts using the Good Governance Cod8 as a benchmark and through considering
existing and emerging structures it was agreed that the most appropriate governing arrangements for the
organisation is to remain a charitable company, limited by guarantees. Trustees have spent time redefining
the charitable purpose and consulting with voting members-, with the aim of finalising arrangements in 2020,
however the COVID-19 pandemic has disrupted the timescales. In Quarter 4 of 2020-21 PCP sought to
appoint legal expertise and the governance review will now be complele by September 2021.
Recruitment and Appointment of Trustees
The charity Trustees are 8lso Company Directors for the purposes of company law. As a charity, under the
requirements of the Memorandum and Articles of Association, at the annual general meeting one third of the
trustees who are subject to retirement by rotation, or the number nearest to one third, shall retire. If the
Vacancies are not filled, the reliring trustees, if willing, can be deemed to have been re-appointed.
The Articles of Association state that the Company shall use all reasonable endeavours to ensure that not
less than 25 /0 of the Trustees from time to time shall be service us8rs, 63 % of the Board of Trustees can be
considered lo be service user representatives in 2020-21. PCP continues to refresh the Board lo ensure a
suitable mix of busin8ss skills. legal, charity leadership and accountancy and there are also a number of
Irustees who are disabled people, Older people. carers, previous-carers or service users, thereby ensuring
that the organisation is governed by representatives of those it seeks lo serve.
Annually, PCP reviews Trustees skills and aspirations through 8 review with the Chair and Chief Executive
and an anonymous survey. During 2020-21 the following were also reviewed: Scheme of Delegation and the
Register or Interests (both of which are revlewed bi-annually at Board), succession plans and the Business
Continuity plan. Trustees also completed the Automatic Disqualification Declaration, again this is an annual
process.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Truslee Induction and Training
There were no new Trustees recruited during 2020-21 and given it was a very unusual yBar, with the COVID-
19 pandemic lasting the full 12 months Trustee training was limited. However onlin8 opporlunilies were
provided for trustees in relation to Safeguarding, LGBTQl+ Awareness, Equality, Diversity and Inclusion
training.
The Chief Executive took responsibility for ensurlng Trustees were appraised of the situatlon with regard to
COVI D-19 and Trustee meetings were held on a monthly basis and guidance updateslbriefings were regularly
received. Trustee attendance was 1 OOQ/o demonstrating commitment, dedication to support the organisalion
throughout the most difficult situation and their ongoing understanding of the importance of maintainlng
knowledge and adhering to good governance.
Newer Irustees also benefited from ongoing mentoring lo ensure they could fully participate in discussion and
decision making processes alongside more experienced colleagues. PCP'S Chair remains a memb8r of the
Association of Chairs, the Chief Executive is a member ofACEVO {Associalion of Chief Executive ofvoluntary
Organisations} and the Chartered Institute of ManageTnent. Furthermore PCP NCVO (National Council of
Voluntary Organisations) ublises articles and resources to assist to provlde informative and timely updates
around best practice and governance.
Training opportunities were limlted during 2020-21 however self-directed learning was encouraged, articles
and webinar details shared and structured sessions were provided on the topics of equality, diversity and
Incluslon and transgender awareness.
Further professional development and networking opportunities will be provided in 2021-22.
The Structure of the Organisation
The Board of Trustees are elected by the membership. The Board can have up to 12 members and have
responsibility for strategic direction and pollcy ensuring PCP meets its legal requirements. The Board of
Trustees meets quarterly and their work is supported by a robust sub group structure.
Throughout 2020-21 eight board meetings were held, this was an increase on the previous year in recognition
of the need to provide additional governance support durfng the pandemic. Written board reports were
received which provided details of trustee duties and obligations, ensuring full compliance. The board report
structure continues to be based on the Charity Governance Code, this assists PCP trustees not only to embed
the principles of sound governance but also to maintain a clear focus on the organisation's mission and
objects. In 2020-21 reports included specific infomiation regarding Safeguarding as a key governance priority
along wth board diversity.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
During 2020-21 the Board approved a number of documents to support good governance including..
Business Development Sub Committee Terms of Reference
Finance and Investmenl Sub Committee Terms of Reference
PCP Fundraising Strategy
PCP Investment Policy
PCP ReseNes Policy
PCP Health and Safety Policy Statement
PCP Equality and Diversity Policy Statement
PCP Environmental Policy and Policy Statement
The Board also reviewed the organisation's Risk Register, Scheme of Delegation and Register of Interesls.
During 2020-21 the Sub Committee Structure was stood down temporarily 2nd all relevant items were
overseen by the full Board of Trustees. Ordinarily PCP sub committees are..
1. Busines5 Development Sub Committee
lo furlher PCP'S objects, ensuring that projects and
servlces meet the organisational mission and aims and considering new opportunities.
2. Finance and Investment Sub Committee - to enhance Ihe stewardship of tha organisation's financial
arrangements and ensure prudence, and ethical inveslment principles.
3. Compliance and Best Practice Sub Committee
to ensure PCP is run in a way that is legal,
responsible and effective whilst also considering continuous improvement and striving for excellence.
Business Development and Finance and Investment Sub Committees recommenced in November 2020. 8
full review of the terms of reference was conducted along with key policies. During 2021-22 a review of the
aims of Ihe Compliance and Best Practice Sub Committee will be complele.
The Board of Trustees delegate the responsibly of the running of the organisation to the Chief Executive,
whilst remaining fully accountable. PCP'S Chlef Executive has been in post for over eight years and during
this time has ensured that systems and processes lo govern the charity are robust, regularly reviewed and in
line with best practice. PCP'S Chief Executive is experienced and effectively oversees the organisation,
including leading successfully through the challenge of the pandemic in a very different environment.
The organisalion continues to thrive. Since 2013 income has increas8d by over 165 %, the number and range
of project5 and seNices have evolved and the need to 8nsure appropriate leadership capacity grown. During
2020-21 th8 role of Executive Lead was introduced into the organisation with two existing leaders moving into
these fundamenlal roles to directly support the Chief Executive. Additionally in 2021-22 an operations
manager wll be appointed to enhance and improve overall governance arrangements.
Leadership ig not restricted to the Chief Executive and senior leaders, it is dispersed across the organisation
and leadership atlribules are encouraged throughout PCP. The success and abilily for PCP to work towards
the mission of. "Health, Wellbeing and Learning for All" relies on a full team, cross-organisational 8pproach.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Chief Executive Pay
Transparency is the first principle of good pay and is crucial if the voluntary sector is to relain publSc trust
and PCP takes its obligations seriously and to this end PCP prides itself on the efficient use of resources and
ensures that pay rates are proportionate. PCP does not pay higher salaries than are necessary andlor
reasonable whilst valuing the importance of talented and experienced staff lo the fulfilment of the CharIt￿S
public benefit objectives. The procedure for sgtting PCP'S Chief ExecutlV8 pay is robust,. periodically the
Board appoints a task group of Trustees lo consider the external environment and organisational
performance to assess appropriate remuneration levels. This process includes taking independent advice
and reviewng trends and benchmarks in the sector in addition to reviewng organisation-wide impacts, outputs
and financial perfomiance.
Volunteers
The organisation has a successful volunteer re¢ruitmenl and support strategy. How8ver as a direct
consequence of the COVID-19 pandemic and the national and local restrictions, volunteering opportunities
have b8en incredibly limited during 2020-21. Unfortunately initially all volunteering, wth the exception of time
dedicated by PCP Trustees. ceased in March 2020 as a result of the government's measures to control the
COVID-19 outbreak.
Lattedy some volunteering opportunities returned. particularly in outdoor activities such as the Community
Garden, telephone and virtual support services such as Befriending and 'user voice, projects including local
Healthwatch.
During 2020-21 PCP has maintained an average of 255 active volunteers who gave 6,502 hours supporting
the projects and activities run by the organisation during the year. Using the real living wage as a benchmark,
this is an in-kind equivalent of £61,769. Many of the volunteers have been seNice users themselves in the
past and have progressed on to supporting the delivery of activities.
Volunteering remains at the heart of whal PCP is about and during 2020-21 we will work to re-engage and
support volunteers, in line with relevant guidance.
Rlsk Management
The Chief Executive leads a process with the Senior Management Team (SMT) and the Board of Trustees
to conduct a bi-annual review of the risks which the organisalion is exposed through assessing every area
of the organisation's activity, covering the environment, governance and management. operational issues,
financial and compliance risks and each of the organisation's activities to meet the objectives. In 2019-20
PCP implemented a process to rate and rank the organisational risk register, the rating against each risk is
based on identifying the potential impact and likelihood.
PCP'S Health and Safety Policy is reviewed annually along with the fire risk assessmenl and other
organisational. building and activity risk assessments. PCP is compliant with CHAS the Contractors Health
and Safety Assessment Scheme, this was renewed in December 2020.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
A f ull Business Continuity Plan was implemented in 2018 with different aspects tested periodically, during
2019-20 a test was undertaken of the 'Payroll' section. In March 2020 the 'health pandemic, section of the
Business Conlinuity Plan was activated as a result of the COVID-19 global pandemic. PCP was well-prepared,
the Chief Executive led on the effective close down of the Pioneering Care Centre and all office locations
across the North East. Throughout 2020-21 central communication and staff support has b8en consistent,
tim81y and w811-r8C8ived. At every stage PCP has interpreted the government guidelines, ensured compliance
with legislation and adhered to all national measures. Additionally PCP has closely monitored and responded
to the local and regional position. Feedback from both staff and commissioners continues to be positive.
Staff remained designated as home-workers for the whole of 2020-21 with the exception of those who were
unable to work from home., in this instance PCP util ised the Job Retention Scheme.
Across PCP staff teams managed remarkably well and quickly adjusted to home working. The vast majority
of support for dients and beneficiaries in 2020-21 was provided remotely via telephone and video
conferencing. Despite closure of offices, there continued to be no significant disruption to financial processes,
payroll or other key management support functions.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Aims, objectives and activities:
PCP has grown lo become a leading third sectororganisation worklng acrossthe North East, whose charitable
aims continue to focus on health improvement and reducing health inequalities through building capacity in
disadvantaged communities. PCP continues to thrive and delivering services from eight siles. A planned
expansion into Redcar and Middlesbrough remains on hold.
PCP continues to employ an average of 100 people. In 2020-21 staff stability was 820/0 which Is the same as
2019-20 and a marked increase from 75010 in the previous year {2018-191. To achieve this level of stability is
extremely good given the short term nature of projects and services PCP delivers.
PCP has a focus on working ￿th people who are disadvantaged across a population of over 1.2m people.
PCP operates in the following areas=
Area
ounty
Sunderland
Population
ur
am
75,506
138,4
191,610
5,177
,947
es
roug
Stockton-on-Tees
edcar
eve
and
TOTAL
'usual population figures from ONS
PCP'S mission is 'Health, Wellbeing and Learning for All.
The aimlpurpose is: "To improve the health. wellbeing and quality of lite of local people disadvantaged
through caring responsibilities, disability. age or ill health and reduce inequalltles in health.
The long term outcomes Ihe PCP is seeking for dSsadvantaged people In order to achieve our aim are:
To promote independenc8, choice & control
To improve lifestyle
To increase knowledge & skills
To improve physical health
To improve confidence, self-esteem & well-being
To improve economic well-being
To build community capacity
To improve access to setvices for disadvantaged communities & groups
To promote social inclusion

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Prlncipal Actlvlties
The Pioneerlng Care Cenlre
PCP manages a fully accessible purpose built healthy living cenlre, the Pion88ring Care Centre in County
Durham, providing services at a local. sub-regional and regional level.
The Pioneering Care Centre closed its doors to the general public as a result of the pandemic in March 2020
and remained closed for the vast majority of 2020-21. The Chief Executive and one caretaker facilitated
access for key health and social care services until a skeleton staff team was brought back in August 2020.
However due to local restrictions the Centre was not able to re-open as planned.
To support Ihe local COVID-19 effort part of the building was allocated lo the GP PradicelPrimary Care
Network to enable COVID-19 testing and Ireatment. In August 2020 it was decided to extend the space
leased to the Practice and in November PCP supported the implementation of the Vaccination Centre.
Appointments for podialry, speech and language and adult mental health servlces continued, Furthermore
Tees, Esk and Wear Valley took additional space to offer mental health and wellbeing appointments for
children and young people. House of Eden Day Nursery operated for part of the year following the 'bubble'
system.
From January 2021 il was anticipated that PCP Centre-based activlties would be able to recommence.
however due to local restrictions this was noi possible.
Usually PCP runs the followng services and activities from the Pioneering Care Centre..
Health and wellbeing activities
A fully accessible hydrotherapy pool
Natural Therapy Suite
Conference, meeting, room hire facilities and hospitality services
A community coffee shop
Employability support services
Community courses and adult learning opportunities
Lifestyle and exercise classes and activities
Health Trainer and Health Trainer Champion support services
Community garden and allotments
The Centre also houses seNices delivered by other partners as follows..
Jubilee Medical Practice
The Village Pharmacy
NHS clinics
NHS Mental Health Services
House of Eden Children's Nursery
Great Aycliffe & Middridge Area Action Partnership IGAMPI
Improving Access to Psychological Therapies {IAPT) SeNices

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
PCP provides a number of projects across County Durham working in collaboration with a range of other
volunlary or statutory organisation's. These have been delivered virtually durlng 2020-21 and include:
County Durham Wellbeing for Life
Joining the Dots {cancer supporti
Cancer Awareness
5 local Healthwatch contracts
Counly Durham, Sunderland, Stocklon-on-Tees, Redcar &
Cleveland and Middlesbrough (known locally as 'South Tees Healthwatchl
Stockton Independent Complaints Advocacy Service
ESF Building Better Opportunities Health and Financial Support (County Durham and Tees
Valley)
Stockton Service Navigation Project (Social Prescribing);
Options Day se￿iCe
Mental Health and Bef riending services
Workplace Health Support
New projects or seNice for 2020-21 include:
SafeHavenlH8ppiness Hubs
Stockton COVID-19 Community Champion Programme
County Durham COVID-19 Resilience Team
Peer Support and Befriending Research
Primrose Lodge Events Worker
Frail Elderly Link Worker
PCP is recognised for its expertise in health and wellbeing. PCP'S Chief Executive plays a key role in
developing community adult mental health wellbeing services across County Durham and beyond chairing
the Resilient Communities Group a sub-committee of the Mental Health Strategic Partnership Board.
The COVID-19 impact on delivery is included in the 'Trustee Report on the 'lmplications of COVID-19
measures, section on page 17 to 19.
For further information please refer to PCP'S Annual Report which can be found on the website..
-uk.net

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
A¢hievem6nts and perfom)ance
PCP Strategic Plan
In June 2019 PCP'S Board of Truslees approved a n8w 5-year Strategic Plan. This informs the future direction
of the charity, feeds into the Chief Executive's objectives. supports the operational deliv6ry and management
of PCP and 15 reviewed annually by the Board. This annual assessment helps to determine where the
organisation's energy and resources should focus for the coming year.
PCP'S Strategic Plan is designed as a cross-cutting document to direct organisational focus, enable
continuous development and lo instill confidence in PCP'S governance arrangements as a charity and
company limited by guarantee. The Strategic Plan covers 10 main areas..
PCP Mission and Purpose
Health, Wellbeing and Leaming for All - targeting support
Governance
Leadership
Core Values
Finance
Quality, Human Resources & Volunteering
Marketing, Communications & Engagement
Digilal Strategy
10. Environmental Management
COVID-19 has not halted progress against PCP'S Strategic Plan and in some areas the pandemic is expected
to result in short t8rm positive outcomes, such as reduction in PCP'S carbon footprint through reduced travel,
photocopying etc, agile working. embracing digital communications both internally and externally and
importantly continued support for beneficiaries is able to be suslain8d Ihrough outreach teams and projects.
However trustees recognise Ihat COVID-19 recovery will take time and the short-term gains may be
outweighed by longer term difficulties in developing new projects and services. In 2020-21 the Board agreed
to extend the lifespan of the Strategic Plan, this now runs until 2026 to allow lime to work towards the ambitions
outlined for each area,
Monitoring & Evaluation
In 2020-21 PCP maintained the approach to apply a model of evaluation called 'lmpacl Mapping, developed
by the New Economics Foundation (NEF). This is based on a'theory of change, m8thodology and assist PCP
to link our mission. objectives and activities with what happens because of them. This is the eighth year of
successfully using this model to monitor performance, consequently the organisation is usually able to use
previous data to benchmark performance and undertake trend analysis. 2020-21 has been a year like no
other and unfortunately it cannot be compared against pervious results.
Different monitoring and evaluation tools were explored during 2019-20 and it had been anticipated that the
model may change in 2020-21, however this has been delayed as a result of COVID-19.
The followng section highlights some of the key achievements for the year 2020-21:

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Further information can be found al the organisalion's website
This year's headlines
A round up of what's I￿PPened4
GP prattice at the
Pioneoring Care
Centre befomes a
Va￿l￿atiOn centre
PCP launch new
befriendyngsETvice
PCP win Garden
Award
I Il'l,,
Waterbabie5 cIHjtir￿e
to Use hydrotherapy
Thi5 Girl, Can and POW
virtuafse55iQnS
launrh
OptiDn5 return tDthe
PiorbèeriThE Care
Centre
New COV11￿19
Stotkton-On-Tees
lommunity
Charnpions go IivE
PcPlaunch￿thé
County DurFbam
COMD-ig Rexlpnre
Team
Dayof RefleitEO
across PCP to
rernember those
irnpacted by Cl)VJ D_fg
10

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
FINANCIAL REVIEW
During 2020-21 PCP planned lo utilise reserves for a number of prole¢ls in support of the organisallon's
charitable objectives. Additional income has been secured for projects and services in 2020-21. this is 11 /0
less than the budgeted income for the year 320/0 ahead of 2019-20. Furthermore, the efflclent delivery of
projects and services and the organisation's Prudent approach saw expenditure 23Yo less than budgeted.
This resulted in an end of year surplus position.
The full results and company's financial position al the end of the year are shown in the attached financial
slatemenls.
Activltles generatlng funds
Activities generating funds for the organisalion Include the Kitchen Garden, Room Hire, Therapy Suite and
the Hydrotherapy Pool wlthin the Pioneering Care Centre, all Df which have remained closed during 2020-21.
Some elements of these seNices are usually subsidised by the charity in line with supporting the
organi5alion's mission ol health. wellbeing and learning for all and to enable people from disadvantaged
communities lo access services.
The organisalion also sublets the Pioneering Care Centre to a number of Tenants wlthln the building and
charges rent and service charges for the approprlale allocated floor space. Tenants included.. The Village
Pharmacy,. Jubilee Medical Group-, Durham County Council.. Tees, Esk & WeaT Valley NHS Trust,. House of
Eden Children's Nursery, NHS Properly Services and private counselling praclllioners. During 2019-20 PCP
worked with tenants to agree long- lemi lease arrangements and leases were in the process of being drawn
up by PCP'S solicitors in March 2020. This was pul on hold due to COVID-19.
Trustees recognise their legal obligation lo obtain and conslder a written report from a suitably
qualified suryeyor before any disposal such as a lease is granted out of a charity's land. in addition to their
responsibility lo achieve the best rent possible. Trustees have appointed an independent Chartered Surveyor
to provide a marksl rent valuation report to be used as an indication of the value in accordance with the
Charities Act Market Rent and S119 of the Charities Act 2011. This report will be considered in 2021-22 and
lease arrangements finalised thereafter.
Investmènt Policy
PCP'S investment portfolio is managed by Ralhbone Inveslmenl Management Ltd. The portfollo Is a
combination of dlfferenl asset types and weightings lo lake into account both long term Investment behaviours
and shorter term prevailing market conditions. The investment objective aims to preserve the capital
investment Sn real lems whilst providing the opportunity for some growth in capital and income and therefore
PCP opted for a medium risk tolerancè for the fund.
11

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
The investment portfolio performed strongly during the financial year ending 31 M8rch 2021, posting a gain
of 19.1 %. Following the collapse in stock rnarkets during Ihe final quarter of the previous year as the Pandemic
look hold, the significant amounl of economic and monetary support provided by Govemments and Central
Banks worldwide enabled a swift and sustained recovery in value. The first day of the financial year
represented the low point for the period and the PCP portfolio took full part in the recovery, such thal by 31
March 2021 it stood at a record high since inception of the investment strategy. Whilst the short-term outlook
remained cautious during 2020121 amid uncertainly for the easing of lockdowns and the effectiveness of
vaccination programmes, Ihe long-term investment objectives rernained in place., lo preserve value in real
terms whilst providing the opportunity for some growth in capital and income. As such, the portfolio remained
invested Ihroughout which resulted in 8 Posltive outcome for perfomance during the year.
In line with the organisallon's Investment Policy, monies are also invested in a 7-year Fixed Bond Account
with Secure Trust Bank. In March 2021 PCP opted lo withdraw these funds following th8 decision of Secure
Trust Bank to no longer offer this type of account.
Additionally PCP holds a 35 day resetve account and an instant access custom acGount. for which the currenl
interest return on these accounts is signlficantly low due to the present economic climate.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Reserves, Policy
PCP'S Reserves, Policy ensures that Trustees, the Chief Executive and senior staff, act in the interests of
their charity and its beneficiaries at all times. This Policy protects and safeguards organisational asse1&
assists Trustees to act with reasonable care and skill, and ensures that PCP is accountable.
The Reserves, Policy aims lo aid PCP'S strategic planning. budgeting and risk management processes. PCP
reserves provide a cushion for planned or unplanned future needs safeguarding the organisation from
unexpected events, losses of income and large unbudgeled expenses. The ReseNes' Policy also aims to
assist with the management of cash flow, provide working capital for day-to-day operations and aid decision
making when considering investing in new ways of working.
The Policy and associated procedures sets out that PCP will aim to maintain r8serves of a minimum of 6
month5 and maximum of 14 months core and centre operating costs. Where the reserves position exceeds
this level the Board will then identify if resources are available to utilise to further PCP'S charitable aims.
The organisational ReseNes' Policy is reviewed on an annual basis by the Finance and Investment Sub
Committee and full Board of Trustees. This was reviewed during 2020-21.
The Board of Trustees have stated Ihat 'reserves' in Ihis instance apply to general reseNes, which is part of
Ihe income funds that are freely available for general use.
The charity has adopted a computational approach to justifying its reserves. This Reserves, Policy helps
to ensure that the charity can meet ils financial obligations to core and centre slaff salary and operating
osts. Other factors which are beginning to affect the organisation is that some funding streams have
payments in arrears, therefore the organisation needs to have monies available to cushion this effect and
ensure operational liquidily.
At 31 March 2021 the charity held free reserves of £1,026,440 which equates to 13 months core and centre
running costs.
PCP Board of Trustees acknowledge and undersland that as the COVID-19 pandemic unfolds and the
organisation's income generating activities have ceased there may be th8 need to use a proportion of the
reseNes to support core and centre functions in 2020-21. The Board takes regular reports from the Chief
Executive to closely monitor and assess the situation and ensure that appropriate and timely action is taken
where required. This ongoing situation will be evaluated regularly by PCP.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Quality
Qualily is at heart of whal PCP does and is vitally important lo ensure we fulfil our mission. continue to meet
the needs of local people and communities, slrive for improvemenl and ultimately make a difference or positive
impact. PCP achieved the Environmental Quality Standard ISO 14001 and ISO 9001 the international
standard that SP8cifies requirements for a qualily management system. Both have been successfully
reassessed during the year with the Environmenlal award being full racertified.
During 2020-21 PCP was also re-assessed against the Investors in People Standard. Investors in People have
accredited more Ihan 50,000 organisalions, underpinning each of the 9 standards is a maturity model. This sets
out the criteria of accreditation, from Bronze, Silver and Gold levels. Each level progresses from Developing to
High Perforrning. PCP was delighted to have continued to progress significanuy wth its employment practices and
was awarded GOLD in October 2020.
The Assessor said..
You are an example of a charity which has continued toembrace proven principles ofhigh
performance management.
There is a clear plan for the future based around delivering the mission and purpose of the charity.
Your ambition is supported by fomial planning processes and clear and concise impact plans for all areas
thin the charity, with effective governance from the board.
As leaders, you clearly articulated a desire to build on the successes you have experienced sinc8 the last
review 8nd this is recognised across the board.
You and your people clearly described the approaches designed to deliver success, all of which focused on
doing the right things and examples even durtng the Pandemic supported this.
Combine this desire with extensive reporting and evaluation activity and an open leadership style, and you
have the recipe for success.
More importanuy, employees feel the charity remains a great place to work. Your people provided many
examples to confimi this bellef which was underpinned by a feeling of Irust, transparency and empowerment.
As a result of your hard work, you now have a loyal workforce who take pride in Iheir work, who feel
trusted. empowered and inVo￿ed in delivering success.
People are proud to be an employee of the charity and proud to be delivering support for the community.
Pioneering Care Partnership is a great company to work for.
PCP Staff feedback included-
"At PCP we have a savings club, we get wellbeing support such as a 30 minute wellbeing br8ak, which has been
increased to 60 minutes, we have a cycle to wort( scheme, although I dony cycle and the best thing is we get loads
of praise, even from our Chief Exec. They treat you as a real person here and appreci8te the work you do."
The charity ￿lebrateS events- for example we held a 20th Birthday celebration for PCP, they have A wards. th8y
have events like Christn7as and Halloween and provide long service awards..
'In 6 years I have been promoted three times and always get thanks and praise in my job- thgy have maintained
a commitm817t to my development and supported me in my role."

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
-The best thing about working here is thal it's a really nice place and I feel valued for the work I do, helping people
in the community and helping peopl8 who are vulnerable."
"During the Pandgmic we have received regular update emails from the CEO about Gu￿ent andfutur8 Issu8S- this
gave m8 confidence and made me feel likg th8 values are ￿al."
Furthermore PCP continues to sustain the following Standards such as..
Investors in People Status
Better Health at Work Continuing ExcellencelAmbassador Status
CHAS the Contractors Health and Safety Assessment Scheme
ISO 9001 Quality Standard
ISO 14001 Environmenlal Management System
Time to Change Pledge
Carer Pledge
PCP were awarded the County Durham Volunteering Kitemark which is awarded to organisations who
demonstrate how their volunteering programmes endeavour to overcome barriers to volunteering,
recognising the value of recruiting and retaining volunt8ers. The Kite Mark is valid for two years, PCP will
be reassessed in 2021.
The achievement of these standards puts PCP in a strong position in the competitive tendering market in
addition to demonstrating our commitment lo quality for our customers, clients, staff and volunteers.
Key financial performance indicators12020-21)
2020-21
2019-20
19.72..1
7.1'.1
1.071.'1
0.54:1
2018-19
7.1'.1
0.58'.1
2017-18
6.8'.1
0.63:1
20
6.08-.1
015-16
4.6'.1
Liquidity ratio
Average ReseNes '. Expenditure
(Other Charitable funds)
De
tors Days
Labour Turnover
Labour Stability Index {V.}
Absence l /0)
Staff participation in trainlng
And development l % }
0.66'.1
0.61'.1
77
23.8/,
82./.
35 days
25.1 /,
8210
26 days
32.9'/0
750/.
2.6°1.
54 days
25.9/0
89%
2.9/.
58 days
52 days
27.7/.
81/4
3.4 /.
91¥.
2.7 /0
95/,
75/0
The organisation prides itself on being supportive to staff and we have a number of initiatives in place
through our Work Life Balance policy and procedures and our return to work processes. The latest information
published by the Office of National Statistics IONS) estimate Ihat the UK sickness absence rate has fallen to
1.80/0 in 2020. According to the ONS the coronavirus {COVID-191 pandemic has affecled the sickness absence
data in a number of ways. while the virus may have led to additional sickness absence, measures such as
fudoughing, social distancing, shielding and increased homeworking appear to have helped reduce other causes
of absence.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
PCP'S absence ligures are ordinarily consistently lower than the UK average however during 2020-21 we
have had one instance of long-term absence which has affected PCP'S rate. Had this not occurred the PCP'S
absence rate would have been 1 % . Organisationally PCP continues to strive to ensure we support our teams
effectively and feedback has been overwhelmingly positive in relation to the measures in place. Staff
particularly like the 2 hours paid wellbeing time provided throughout 2020-21.
PCP'S Labour Market stabilily has alw8ys fluctuated due to the nature of the oharitable business. short term
contracts and externally funded projects and services, however it has been consistently high for the past 2
years. PCP works to sustain this through a number of support inteNentions and our strong track fecord of
sustaining projects and interventions across the North East.
The organisation's liquidily ratio is high, as a result of project and service expenditure being dramatically
reduced due to COVID-19. Followng the COVID-19 pandemic. across the country, and indeed internationally,
businesses from all sectors will be starting to consider and plan for a very differenl future. PCP has benefited
from the assistance of the Job Retention Scheme, however PCP is not Immune to the long-term financial
impact of reduced seNices and therefore reduced Income, particularly in relation lo the Pioneering Care
Centre. During 2020-21 a significant amount of work was undertaken to review the position an d sou rce
new income streams. As the Country progressed throughout the pandemic and into recovery
PC P wi I I contin u e to eff ectively plan and take any necessary action to safeguard the organisalion.
Future Prlorltles and Developments:
PCP priorities for 2021-22 will inevitably focus on COVID-19 recovery. These will be closely aligned lo PCP'S
Strategic Plan and include..
1. Robust financial management
Clear financial projections for 2021-22 and 2022-23 with COVID-19 scenario planning
considerations developed on 'real time, data and forecasting principles.
b. Financial review of the Pioneering Care Centre including tenancies and setvice delivery to
understand and mitigate risks in relation to COVID-19
Development of a full Financial Strategy
2. COVID-19 recovery and minimise impact and rlsk for 2021.22 any beyond
Continue to critically review Ihe organisational slructure, specifically with regard lo Pioneering Care
Centre based seNices.
b. Position future seNices to support communities wilh post-COVID-19 needs.
Syslematically consider learning points from COVID-19
d. Implement new working practices, embedding agile methods, considering opportunities for
hybrid models and talent man8gernent strategies across the organisation.
3. Contlnue with the Hydrotherapy Pool Renovatlon and other building works to sustain and
Improve the Pioneering Care Centre.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
TRUSTEE REPORT ON THE IMPLICATIONS OF COVID-19 MEASURES
Throughoutthe global COVID-19 pandemic PCP Trust88s have provided oversight and support to enable th8
Chief Executive to lead and guide the organisation, navigating changeable restrictions and balancing with
local measures whilst ensuring the safety of staff, volunteers and clients, During this period of rapid change
PCP has ensured the organisational approach was robust, considered, timely, well-planned and effectively
communicated.
PCP'S approach included:
Governance - monthly trustee meetings were scheduled, these continued to be held during 2020-21,
in addition support was provided through 1-2-1 discussions with the Chair. In addition to full Board the
Business Development Sub Commlttee and Finance and Investment Sub Committee re-commenced
and a Centre Development Task Group was established to focus on building work and Hydrotherapy
Pool renovation.
Preparation
PCP'S Business Continuity Plan was reviewed and the actions relating to pandemic
considered. ICT infrastruclure continued lo be developed with Ihe ongoing purchase of hardware and
the move to Office 365. Training and support was provided lo all staff and during 2021-22 bitesize
learning will continue to be offered.
Communication
regular updates and briefings are provided to staff, volunteers, tenants and
beneficiaries across all areas of PCP. As central government updated measures standard notifications,
poslers and displays ensure consistency of approach. Staff and volunteer contact details (personal
emaS1 addresses) remain fully up-to-date and Iherefore communication has been straighttorward
throughout the pandemic. Feedback from staff has been overwhelmingly positive with staff reporting that
they fell engaged, supported and updated.
Working from home - the majority of PCP'S staff have been supported to work from home. Wellbeing
is central to our approach to supporti ng teams and we have encouraged full flexibility to enable those
who have caring or other responsibililies to have a healthy work life balance.
Closure of publlc buildings
as a result of the announcement on 20 March 2020 the Pioneering
Care Centre closed on Saturday 21, March 2020. Business Continuily Plans supported the process
therefore the closure was executed effectively, likewise the re-opening has been managed well. This
Is an ongoinglphased process and subjed to change.
Charity Financial Asslstance - PCP has utilised the HMRC Job Retention Scheme and continues to
do so on a very limited basis. Also PCP received a small business grant and lenants are mainly statutory
bodies and therefore have continued to pay rent. PCP delivers a day service for adults with learning
and physical disabilities and sustainability payments have been received in 2020-21 from Durham
County Council IDCC) for this service. This range of support and income has assisted with the financial
stability of the Pioneering Care Centre and isin line with the government's ambition to not destabilise
the charitable sector.
Staff Financial Support- Financlal hardship was a concern therefore PCP committed to pay those who
were Yurloughed'lpart of the HMRC Job Retention Scheme 100°A of their salary. PCP immedialely
instigated working from home allowances to ensure that staff who incurred additional costs were
supported financially, this is ongoing.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Support for Communities - 811 of PCP'S projects continued to operale across the North East, this
accounts for approximalely 60 % of the organisation's work. Whilst the Pioneering Care Centre was
closed and therefore all of PCP'S services ceased the charity supported communities virtually. PCP
also provided additional space to the NHS free of charge to establish a local COVID-19 Testing and
Treatment area. Tees Esk and Wear Valley took additional space to provide mental health support to
children and young people., recognising the Pioneering Care Centre is a COVID Secure Environment.
Impact on Fundraising- during the pandemic PCP has continued to seek new opportunities and secure
new funding to expand and deliver services. During 2020-21 PCP secured funding lo provide direct
support to people affected by COVID-19 as well as a range of mental health and wellbeing related
projects.
COVID-19 Secure: During 2020-21 PCP sustained ils work on all area risk assessments, relating to
COVID-19, office locations, outside activities. lone working, etc. and has appropriate measures in place
as set out in government guidance. Confidence in PCP'S ability lo manage the risk is high across all
staff teams and tenants are comfortable with Ihe approach taken.
COVID-19 FINANCIAL SUSTAINABILTY IMPACT
PCP Trustees agreed lo postpone the AGM in 2020 to allow time to assess the Ilnancial situation and provide
going concern assurance- however this is not required in 2021 and the AGM will be held in July as scheduled.
Due to Ihe foresight and work of the leadership team the organisalion is in a very strong position with a range
of new projects and seNices. These have been developed as a direct result of PCP'S repulatian. Irack record
and networks.
The Chief Executive maintains strong communication wth the Board to ensure trustees are f ully appraised
of the financial situation, any liabilities or risks and any opportunities. PCP is in a strong position but is not
complacent. Following the COVID-19 pandemic, PCP is not immune to the long-term impact and Ihere is a
need to maintain an agile business model. PCP Trustees are confident that the organisation is a going concern
as a result of Ihe following=
New projects and services
Strong strategic relationship and nelworks
Healthy level of reserves
2020-21 end of year position
2021-22 budget projections
PCP prolects ar8 sustained, effective and efficienl.
Improved Management Account reporting
thls has been refined during 2020-21 to improve
understanding
Liquidity ratio
Assessment of liabilities - some areas of operation are considered to be low-level liabilities, these small
departments and individual action plans are developed to mitigate any risk.
Investment performance PCP'S investment portfolio value increase in 2020-21. Trustees are aware
that this may fluctuate and PCP does not foresee the need to draw on this in the medium term.
Development opportunities- PCP continues to work on new initiatives and the polenlial to extend existing
contracts.

PIONEERING CARE PARTNERSHIP
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Operational conslderations the Pioneering Care Centre is reopening incrementally. Project and office
staff will continue to work from home for the foreseeable future and some areas may not return to full
operation for a significant period of time, this has been factored into projections.
Staff satisfaction is high
staff turnover Is low, our skilled, effective and experienced workforce are
flexible and happy with how PCP has responded to the pandemic.
PCP'S mission is Health, Wellbeing and Learning for All, and the organisation is central in supporting the
COVID-19 response and recovery in communitie5. Given the significant impact the pandemic could have
had on the charity PCP is in a strong financial and strategic position. It has sustained delivery where possible
throughout 2020-21, taken a creative approach lo developing new projects and supported innovation in
partnership with stalutory and volunlary sector providers. The Board of Trustees are satisfied that there are
no significant risks, financial or otherwise, or any material uncertainties related to events or conditions that
cast significant doubt on the charity's ability to continue as a going concern.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
STATEMENT OF TRUSTEES RESPONSIBILITIES
The Trustees (who are also the Directors of The Pioneering Care Partnership for the purposes of company lawl
are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable
law and Unil8d Kingdom Generally Accepted Accounting Practice.
Company law requires the trustees to prepare financial statements for each financial year, which give a true and
fairview of the state of affairs of the charitable company and of the incoming resources and application of resources,
including the income and expenditure, of the charitable cornpany for that period. In preparing those financial
stalements, the trustees are required to
select suitable accounting policies and then apply them consistently.
ObSe￿e the methods and principles in the Charity SORP;
makejudgements and estimates that are reasonable and prudent-
state whether applicable UK Accounting Standards have been followed, subject to any material departures
dlsclosed and explained in the financial statements. and
prepare th8 financial statements on the going concern basis unless it is inappropriate to presume that the
charitable company will continue in buslness.
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy al
any time the financial position of the charitable company and lo enable them to ensure that Ihe financial stalemenls
comply wth the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable
company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditors are unaware- and
the Trustees have taken all steps Ihat they ought to have taken to make themselves aware of any relevant
audit informalSon and to establish that the auditors are aware of thal information.
AUDITORS
The auditors. Haines Watts, will be proposed for re-appointment at the forthcoming Annual General Meeting.
SIGNED ON BEHALF OF THE BOARD OF TRUSTEES:
Barry Knevitt - Chairperson
Dated

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
Opinion
We have audited the financial statements of Pioneering Care Partnership Ilhe 'charilll for the year ended 31 March
2021 which comprise the statement of finanGI81 activities, the balance sheet, the statement of cash flows and the
notes to the financial slatements, induding significant accounting policies. The financial reporting framework that has
been applied in their preparation is applicable law and United Kingdom Accounting Standards. including FRS 102
The Financial Reporting Standard applicable in the UK and Republic of Ireland {Uniled Kingdom Generally Accepted
Accounting Pradice).
In our opinion. the finanaal statements..
give a true and fair view of the state of the charitable companvs affairs as al 31 March 2021 and of ils incomiNJ
sources and application of resources, for the year then ended-
have been properly prepared in accordarrE with United Kingdom Generally Accepted Accounting Pracb'ce. and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for oplnlon
We conducted our audit in accordance with International Standards on Audtting (UK} {ISAs IUKII and applicable law.
Our responsibilities under those standards are further described in the Auditorfs responsibilities for the aLKlit of the
financial stslements section of our report. We are independent of the charity in accordance with the ethical
requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard.
and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the
audit evidence we have obtainecs is sufficient and appropriate lo provide a basis for our opinion.
Conclusions relatlng to going Goncern
In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting
in the preparation of the financial slalemenls is appropriate.
Based on the work we have performed. we have not idenlrfied any material uncertainties relating lo events or
conditions that, individually or collectively, may cast signrficant doubt on the charity's ability to continue as a going
concern for a period of at least twelve months from when the financial statements are aulhorised for issue.
Our responsibilities arKI the responsibilities of the trustees with respect lo going concern are described in the relevant
sections of this report.
However. not all future events or condrf(K)ns c8n be predicted. The COVID-19 viral pandemic is one of the most
significant economic events for the UK with unprecedented levels of uncertainty of outcomes. 11 is therefore difficult
lo evaluate all of the potential implications on the charitable company's activities, customers. suppliers and wider
economy. The trustees, view on the impact of COVID-19 is disclosed on within the trustees report on page 17 and
within the aGcounling policies.
Other Information
The other infomialion comprises the information included in the annual report other than the financial statements and
our audilorfs report Ihereon. The trustees are responsible for the other information contained within the annual report.
Our opinion on the financial statements does not cover the other information and, except lo the extent otherwise
explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to
read the other information and, in doing so, consider whether the other iriformation is materially inconsislenl with the
financial statements or our knowledge obtained in the course of the audit, or otherwise appears lo be materially
misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to
determine whether this gives rise to a material misstatement in the financial slalemenls themseSves. If. based on the
work we have performed, we conclude that there is a material misstatement of this other information, we are required
to report that fact.
We have nothing lo report in this regard.

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
Opinions on other matters prescribed by the Companies Act 2006
In our opSnlon, based on the work undertaken in the course of our audit..
the information given in the trustees. report, which includes the directors, report prepared for th& purposes of
company law, for the financial year for which the financial statements are prepared is consistent with the
financial statements,. and
the directors, report included within the trustees, report has been prepared in accordance wi(h applicabl8 legal
requirements.
Matters on whlch we are required to report by exception
In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit.
we have not Identified material misstalemenls in the directors. report included within the trustees, report.
We have nothing to report in respect of Ihe following matters in relation lo which the Companies Act 2006 requires us
to report to you if, in our opinion..
adequate accounting records have not been kept, or returns adequate for our audit have not been received
from branches not visited by us., or
the financial statements are not in agreement with the accounting records and ￿tUrns,. or
ertain disclosures of trustees, remuneration specified by law are not made- or
we have not received all the information and exp18nations we require for our audit. or
the tru$lees were not enlilled lo prepare the linancial slalemenls in accordance with the small ¢ompanies regitne
and take advantage of the small companies, exemptions in preparing the trustees, report and from the
requirement to prepare a strategic report.
Responsibilities of trustees
As explained more fully in the slalemenl of trustees, responsibilities. the trustees, who are also the directors of the
charity for the purpose of company law, 8re responsible for the preparation of the financial statements and for being
satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to
enable the preparation of financlal statements that are free from material misstalemenl, whether due to fraud or error.
In preparing the financial slalements, the trustees are responsible for assessing the charity's ability to continue as a
going concern, disclosing, as applicable, matters related lo going concern and using the going concern basis of
accounting unless the trustees either intend lo liquidate the charitable company or lo cease operations, or have no
realistlc alternative but lo do so.
Auditor's responsibl11￿e$ for the audit of the financlal statements
Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from
material misslalement, whether due lo fraud or error, and to issue an audilorfs report that ineludes our opinion.
Reasonable assurance is a high level of assurance bul is not a guarantee that an audit conducted in accordance with
ISAS IUKI will always detect a material misslalemenl when it exists. Misstatements can arise from fraud or error and
are considered material If, individually or in the aggregate, they could reasonably be expected lo influence the
economic deGisions of users taken on the basis of these financial statements.
Irregularities, including fraLkl. are instances of non-compliance wilh18ws and regulations. We deslgn procedures in
line with our responsibilities, outlined above, to delecl material misslatemenls in respect of irregularities, including
fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
We obtained an understanding of the legal and regulatory framework applicable lo both the Company itself and the
industry in which il operates. We identified areas of laws and regu181ions that could reasonably be expected to have
a material effect on the financial statements from our sector experience and through discussion with the diredors and
other management. The most significant were identified as the Companies Act 2006, UK GA4P IFRS102} and
relevant lax legislation. We considered the extent of compliance with those taws and regulations as part of our
procedures on the related financial statements. Our audit procedures included..
confirming with the directors and management whether they have ary knowledge or suspicion of fraud;
obtaining an understanding of the internal controls estsblished lo mitigate risks related to fraud or non-
compliance with laws and regulations.,
Confirmation received direct from banks to verify balance as on the last day of the aGcounting year-
Reviewed appropriateness of allocation of restricted funds-
Reviewing minutes of meetings of those charged with governance.
Our audit did not identify any key audit matter8 relating to the detection of irregularitie5 including fraud. However,
despite the audit being planned and conducted in accordance with ISAS (UK) there remains an unavoidable risk that
material misstatements in the financial slalements may nol be detected owing to inherent limitations of the audit, and
that by their very nature, any such instances of fraud or irregularity likely involve collusion, forgery, intentional
misrepresentations. or the override of internal controls.
A further description of our responsibilities is avai18ble on the Financial Reporbng Council's website at..
https'.Ilwww.frc.org.uklauditorsresponsibililies. This des¢ription forms part of our auditor's report.
Use of our rgport
This report is made solely to the charitable companys members. as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we might stale to the charitable company's
members those matters we are required lo slate to them in an auditors, report and for no other purpose. To the fullest
extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and
the charitable companls members as a body, for our audit work, for this report, or for the opinions we have fomed.
Gillian Benjamin ACA {Senior Statutory Audltor>
for and on behalf of Haines Watts North East Audit LLP
Chartered Ac¢ountants
statutory Auditor
17 Queens Lane
Newcastle upon Tyne
NE1 1RN

PIONEERING CARE PARTNERSHIP
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Current financlal year
Unrestrleted Unrestricted Restricted
funds
funds
funds
general designated
2021
2021
Total
Total
2021
2021
2020
Notes
Income frorn.
Donations
Charitable activities
other trading activities
Investments
283,799
1.768,887
284,302
28,104
4,843
5,537
1,593,233
294,179
3,362,120
288,126
28,104
18,999
2,459,729
499,401
14,753
3,824
Total Income
2.365,092
8.667
1,598,770
3.972.529
2,992,882
Ex
enditure on:
Raising funds
40,956
40,956
109.622
Charitable a¢livities
1,909,772
542.486
2,452,258
2,495,690
Total resour¢g$ expended
1,950,728
542,486
2,493,214
2,605,312
Net gainsl{Ioss8sI on investmenls
13
44.130
44,130
{14.3611
Net incoming resources beft>re
transfers
458,494
8.667
1,056,284 1,523,445
373,209
Gross transfers between funds
1261.139)
211,092
50,047
Net income for the yearl
Net movement in funds
197.355
219,759
1.106,331
1,523,445
373,209
Fund balances at 1 April 2020
1.232,653
210,922
493,070 1,936.645
1,563,436
Fund balances at 31 March 2021
1.430,008
430,681
1.599.401
3,460.090
1,936,645
The statement of financial aclivilies inclwjes all gaing and losses recognised in the year.
All income and expenditure derive from continuing activities.
The statement of financial activities also Complies with the requirements for an income and expenditure account under
the CompaniesAcl 2006.

PIONEERING CARE PARTNERSHIP
STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Prior financial year
Unrestricted Rastrieted
funds
funds
2020
2020
Total
2020
Notes
Income from:
Donations
Charitable activities
Other trading activtties
Investments
11,429
1.826.963
499.401
14,753
7,570
632,766
18,999
2,459,729
499,401
14,753
Total income
2,352.546
640,336 2,992.882
Ex
enditure on:
Raising funds
109,622
109,622
Charitable activities
2.180,525
315,165 2.495,690
Tot21 resources expended
2,290,147
315,165 2,605,312
Nel gainslllossesl on investments
13
(14,361)
(14,361)
Net incomlng resources before transfers
48,038
325,171
373,209
Gross transfers between funds
(36,3441
36,344
Net Income for the yearl
Net movement in funds
11,694
361,515
373.209
Fund balances at 1 April 2019
1,431,881
131,555
1,563,436
Fund balances at 31 March 2020
1,443,575
493,070
1.936,645
The statement of financial activities includes all gains and losses recognised in the year.
All income and expendlture derive from continuing acts'vities.
The statement of financial activities also complies wlth the requirements foran income and expenditure account under
the Companies Act 2006.

PIONEERING CARE PARTNERSHIP
BALANCE SHEET
ASA T31 MARCH 2021
2021
2020
Notes
Flxed assets
Tangible 8ssels
Investments
14
15
115,207
288,360
131,030
494,853
403,567
625,883
Current assets
Debtors
Investments
Cash al bank and in hand
16
17
1.391.791
250,923
1,576.704
273,179
1.252.966
3,219,418
1,526,145
Creditors: amounts falling due within
one year
18
{162,895}
(215,383)
Net current assets
3,056,523
1,310.762
Total assets less current liabilities
3.460,090
1.936.645
Income funds
Reslricled fundg
Unrestricted funds
Designated funds
General unreslricled funds
21
1,599,401
493,070
22
430,681
1,430.008
210,922
1,232,653
1,860,689
1,443,575
3,460,090
1,936,645
The financial statements were approved by the Trustees on .......... ..............
H Brewster
Trustee
B Knevitt
Trustee
Company Registralion No. 03491237

PIONEERING CARE PARTNERSHIP
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Not•s
Cash flows from operating activities
Cash generated from operations
26
306.784
429,815
Investing activities
Purchase of tangible fixed assets
Purchase of investments
Proceeds on disposal of investments
Investment income re￿iVed
110,8501
184.2811
83,981
28,104
133.663)
148.3471
46,705
14,753
Net cash ggnarated froml{used in}
Investing activities
16,954
120,552}
Net cash used In flnancing aGtivities
Net Increase in cash and cash equivalents
323,738
409,263
Cash a￿1 cash equival8nls at beginning of year
1,252,966
843.703
Cash and cash equivalents at end of year
1.576,704
1,252.966

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting pollcles
Charity informatlon
Pioneering Care Partnership is a Company Limited by Guarantee registered in England and Wales. Every
member of the company undertakes to contribute to the assets if the company is wound up while helshe is a
member or within one year of ceasing lo be 8 member, such amount as may be required not exceeding £1.
The address of the registered office is given in the legal and administration information page.
1.1 Accounting conventlon
The financial statements have been prepared in accordance with the charity's governing document. the
Companies Act 2006 and 'Accounting and Reporting by Charities.. Statement of Recommended Practice
applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland {FRS 1021 leffeclive 1 January 20191" The charity is a Public Benefit Enlily
as defined by FRS 102.
The financial *atements are prepared in sterling, which is the functional currency of th8 charity. Monetary
amounts in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the hislorScal cost ConVent￿)n. modrfied to I￿r￿de the
revaluation of freehold properties and lo include investment propertles and certain financial instruments al fair
value. The principal accounting policies adopted are set out below.
1.2 Going concern
The financial slalemenls have been prepared on a going concern basis. The Trustees (Company Directors for
the purpose of Company lawl have reviewed and considered relevant infomialion, including the annual budget
in making their assessment. In particular, in response lo the COVID-19 pandemic. the Trustees have tested
their projections to take into account the impart on their business of possible scenarios brought on by the Impact
of COVID-19, alongside the measures that they can take to miligale the impact. Based on these assessments,
given the measures that coukj and will be undertaken to miligale the current adverse condltions, the current
resoLJrces available and new projects already confirmed for 2021-22 the Trustees have concluded that they
can continue to adopt the going concern basis in preparing the annual report and accounts.
1.3 Charltable funds
Unrestricted funds are available for use at the discretion of the trustees in fUrt￿ranCe of their ¢harilable
objectives.
Designated funds ¢ompfise unrestricted funds that have been set aside by the trustees for particular purposes.
The aim and use of each designated fu￿1 is set out in the notes to the financial statements.
Reslricled funds are subject lo specrfic conditions by donors as to how thBy may be used. The purposes and
uses of the restricted funds are set out in the notes to the fin8n¢ial slalements.
1.4 Income
Income is recognised when the charity is legally enlilled to h after any perfomance conditions have been mel.
the amounts can be me2sured reliably, and il is probable that Ir￿Me will be received.
Cash donations are recognised on receipt. Other donations are recognised once the charity has been not￿ted
of the donation, unless performance eondilions require deferral of the amount. Income lax recoverable in
relation to donations received under Grft Aid or deeds of covenant is recognised al the time of th8 donation.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Accounting policies
Income from char(tab5e activities includes income re￿iVed under contract or where entitlement tts grant funding
is subject lo specific performance conditions and is recognised as earned. Grant income included in this
category provides funding lo support performance activities and is recognised where there is entiuement,
certainty of recelpl and the amount can be measured with reasonable certainty. Income received lo deliver
services over a specrfic period covering more than one financial year is accounted for over the specific period.,
related expenditure is accounted when incwred.
Interest receivable on funds held on deposit is inctuded when r8ceivable and the amount can be measured
reliably by the charity, thls Is normally upon nolificalion of the interest paid or payable by the bank.
1.5 Expenditurg
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation commilling the
charity to that expenditure, il Is probable that a transfer of economic benefits will be required in settlement and
the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and
has been classified under headings that aggregate all cost related to the category. Where costs cannot be
directly attributed lo particular headings they have been allocated to aGtivities on a basis consislenl with the
use of resources.
The charity is partially exempt for VAT and input VAT not recoverable is charged to management and
adminislralion costs.
Support costs are those that assist the work of the charity but do not directly represent charitable activities and
include office costs, governance costs, and administrative payroll costs. They are incurred directly in support
of expenditure on the objects of the charity.
1.6 Tangiblg fixed assets
Tangible fixed assets are initially measured at Gost and subsequently measured at ¢ost or valuation, net of
depreciation and any impaimienl losses.
Depreciation is recognised so as to write off the cost or valuation of assets less thelr residual values over their
useful lives on the following bases:
Improvements to property
Hydrotherapy pool
Hydrotherapy Pool
6¥0 on cosl
25 /0 on cost
25 /0 on cost
The gain or loss arising on the disposal of an asset is determined as the drfference be￿een the sale proceeds
and the carying value of the asset, and is recognised in nel incomel{expenditurel for the year.
Fixed assets costing less than £1,500 are not capilalised.
1.7 Fixèd asset investments
Fixed asset investments are inilialty measured at transaction Pri￿ excluding transaction costs, and are
subsequently measured al fair value at each reporting date. Changes in fair value are recognised in net
incomel{expenditure) for the year. TransaCt￿n costs are expensed as incurred.
1.8 Impairment of tlxed asset5
Al each reporting end date, the charity reviews the carrying amounts of ils tsngible assets to determine whether
there is any indication that those assets have suffered an impaiment loss. If any such indication exists, the
racov8rable amount of the asset is estimated in order to determine the extent of the impairment loss lif any).

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
A¢counting policles
1.9 Cash and cash equivalents
Cash and cash equivalents include cash in hand, deposits held al call with banks, other short-lerm liquid
investments with original maturities of three months or less, and bank overdrafts. Bank ovordrafts are shown
thin borrowings in current liabilities.
1.10 Financial Snstruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments.
Basic financial instruments are initially recognised al transaction value and subsequerrtly measured al their
settlement value with the exception of bank loans which are subsequently measured at amortised cost using
th8 effective interest method.
1.11 Taxation
The charity is an exempt charity within the meaning of schedule 3 of the Charities Act 2017 and is considered
to pass the testes set out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of
a oharitable company for UK corporation lax purposes.
1.12 Employee beneflts
The cost of any unused holiday enlillement is recognised in the period in which the employee's services are
received.
Termination benefrts are recognised immediately as an expense when the charity Is demonstrably committed
to terminate tho employment of an employee or to provide termination benefbts.
1.13 Retirement beneflts
The charity operates a delined contribution pension scheme. Payments to defined contribution retirement
benefit schemes are charged as an expense as they fall due.
Crltical accounting estimates and judgements
In the application of the charity's ac¢ounting policies. the trustees are required to make judgements, eslimales
and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other
sources. The estimates and associated assumptions are based on historical experience and other factors that
ar8 considered lo be relevant. Actual results may differfrom these estimates.
The eslim8tes arKI underlying assumptions are reviewed on an ongoing basis. Revisions to accounting
estimates are recognised in the period in which the estimate is revised where the revision affects only that
period, or in the period of the revision and future periods where Ihe revision affects both current and future
periods.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Donations
Total
Total
2021
2020
Donations and gifts
Job retention scheme
66,461
227,718
10,243
8,756
294,179
18.999
Charitable activities
2021
2020
Contracts
Grants
2.030,651
1.331.469
2,037,218
422,511
3.362.120 2,459,729
Analysis by fund
Unreslricled funds- general
Restricted fu￿lS
1,768,887 1,826,963
1,593,233
632.766
3,362,120 2.459,729

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
other trading activities
Unrestricted Unrestricted Unrestricted Unrestricted
funds
funds
funds
funds
general designated
general
general
2021
2021
2021
2020
Hydropool takings
Rents and service charges
Fees and room hire
Therapy income
Classes and courses
Coffee shop
Fundralsing
Other
720
245.587
12,963
370
720
245,587
16,787
370
53,088
231,902
60,555
31,159
8.827
67,329
28,617
17.924
3.824
24.453
209
24,453
209
Other trading 8Ctivilies
284,302
3,824
288,126
499,401
Investments
Unrestricted Unrestricted
funds
funds
general
general
2021
2020
Investment income
Interest receivable
3.300
24.804
4,642
10,111
28.104
14,753

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Raising funds
Unrestricted Unrestricted
funds
funds
general
general
2021
2020
Tradin
costs
Direct Delivery Costs
Staff costs
Hydropool costs
9,948
27.282
726
37,231
69,388
Tradlng costs
37.956
106.622
Investment mana
emerrt
3.000
3,000
40,956
109,622

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Charitsble activities
2021
2020
Staff costs
Depreciation and impairment
Room Hire
Travel and Subsistence
Activity Expenditure
Partner Payments
Direct costs
Office costs
Training
Rent and rates
Marketing
Legal and professional
Hydropool maintenance
Bank charges
Irrecoverable VAT
Miscellaneous
1,854,758 1,765,585
26,673
19,769
{4731
25,108
14.099
69,391
104,266
44,430
15,158
39,740
1,225
2,085
184,298
202,361
11,626
58.435
90.180
83,071
33,918
44,027
39,184
41.379
1,722
3,198
29,009
47
4,117
48.718
2.408.888 2,448,216
Share of support costs (see note 9}
Share of governance costs Isee note 9)
37,920
5.450
40.953
6,521
2,452,258 2,495,690
Analysis by fund
Unreslricled funds - general
Restricted funds
1,909,772 2,180,525
542,486
315,165
2,452,258 2,495,690

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Support costs
Support Governance
costs
costs
2021 Support costs Governance
cos15
2020
Staff costs
Room hire
Office costs
Travel costs
Training
36,436
63
1.421
36,436
63
1,421
35.503
941
1.563
2,282
664
35,503
941
1.563
3,353
664
1,071
Audit fees
5,450
5,450
5.450
5,450
37,920
5,450
43,370
40,953
6.521
47,474
Analysed bel￿een
Charitable activities
37,920
5,450
43,370
40,953
6,521
47,474
10 Net movement in funds
2021
2020
Net movement in funds is stsled after chargingllcredilingl
Fees payable to the companvs auditor for the audit of the company's financial
statements
Depreciation of owned tangible fixed assets
5.450
26,673
5,450
19.773
11 Trustgas
The Iruslees were not paid or received any other benefits from employment in the year (2020 - £nlll.
No trustees received reimbursement of expenses during the year12020 - three trustees received £1,547)-
No Iruslee received payment for profession81 or other serv￿8 supplied lo the charity {2020 - £nill.
12 Employegs
The average monthly number of employees during the year was..
2021
Number
2020
Number
Chief executive
Senior management
Quality, HR and finan¢e
Admin & support
other project staff, etc
10
10
75
73
Total
98
101

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
12 Employees
Employment costs
2021
2020
Wages and salaries
Social security costs
Other pension costs
1,720,032
123,280
75,164
1,698,451
117.479
54,546
1,918.476
1,870,476
The number of employees whose annual remuneration was £60,000 or more
were..
2021
Number
2020
Number
£60,000 - £70,000
The key management personnel include the Chief Executive. Executive Leads and Project and People
Managers. The lolal employee benefits of the key management personnel of the charity were £263,916 {2020
£266.0071.
13 Net galnslllossesl on investments
Unrestricted Unrestricted
funds
funds
ggngral
general
2021
2020
Gainlllossl on sale of investments
44,130
{14,3611

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
14 Tangible flxed assets
Improvements Hydrotherapy
to property
pool
Fixtures,
fitting &
equlpment
Ttstsl
Cost
At 1 April 2020
Additions
Disposals
209.511
41,829
198,092
10,850
14,771)
449.432
10.850
14.7711
At 31 March 2021
209,511
41,829
204,171
455,511
Depreciation and impairment
At 1 April 2020
Depreciation charged in the year
Eliminated in respect of disposals
108,190
12.571
41,829
168,383
14.102
(4,771 }
318,402
26,673
{4.771)
At 31 March 2021
120,761
41,829
177,714
340,304
Carrying amount
At 31 March 2021
88,750
26.457
115,207
At 31 March 2020
101,320
17
6,259
131,030
All fixed assets are for direct charitable use.
Durlng the year ended 31 March 2011 an extension to the Pioneering Care Centre was completed. The
extension was developed by County Durham Gouncil under a partnership agreement with PCP and was funded
by the Community Assets Programme via The Big Lottery. As part of this partnership agreement, on completion
of the building. Durham County Council adjusted the terms of the lease of the Pioneering Care Centre to PCP
to a long term leasehold of 125 years. starting in April 2010. al a peppercorn rent.
Leasehold property improvements capitalised after the extension of the lease will be appraised on an individual
projed basis and will be depreciated according to the charity's assessment of their useful economic life.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
15 Flxed asset investments
Listed
Unlisted
investments investments
Cash in
portfolio
Total
Cost or valuation
Al 1 April 2020
Additions
Unrealised (loss} I gain
Cash held
Disposals
212.575
84,281
44,130
250,923
31,355
494,853
84.281
44,130
{266,569}
168,3351
1250.923)
115,646)
{68.335)
At 31 March 2021
272.651
15,709
288,360
Carrylng amount
At 31 March 2021
272,651
15,709
288.360
At 31 March 2020
212,575
250,923
31,355
494,853
Equity investments Ihal are traded on a quoted market are held al fair value delemiined by reference lo the
quoted price for identical assets in an active market at th& balance sheet date.
16 Debtors
2021
2020
Amounts falling due wlthin one ygar:
Trade debtors
Other debtors
Prepayments and accrued income
1.268,150
390
123.251
184,700
88.479
1.391,791
273,179
17 Current asset investments
2021
2020
Unlisted investments
250,923
The charity holds a secured bond which has been invested for 7 years al an interest rale fixed at 3.13YD per
annum. Due lo changes with the Trust the funds are held with this is due lo mature al 31 March 2021.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
18 Credltors: amounts falling due within one year
2021
2020
Not95
Other taxation and social security
Deferred income
Trade credttors
Other creditors
Accruals and deferred income
64,347
17,413
47,623
100
33,412
69,742
79.729
45,821
100
19,991
19
162,895
215,383
19 Deferred Income
2021
2020
Other deferred income
17,413
79,729
20 Flnancial instruments
2021
2020
Carrying amount of financial assets
Instrumenls measured at fair value through profrt or loss
523,574
212,575

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
21 Restricted funds
The income funds of the charity include restricted funds comprising the followlng unexpended balantss of
donations and grants held on trust for specifio purposes..
Current year
Movernent in funds
Balance at
1 April 2020
In¢oming
re$our¢*5
Resources
expended
Transfer5
Balance at
31 March 2021
Hydrotherapy Pool
BBO Road
BBO SFrv
Growing our Community (formally
Dementia Friendly Gardening Grant)
Together 21
Healthwatch England Secondmenl
COVID-19 Resilience Hub (Durham)
Befriending Research Project
RCG Mapping Grant
Safe Haven
Options
Heallhwatch CIC
Sport England - This Girl Can
Young Adutts Support Cafe
RGC Befriending Research Project
80,098
80.098
138.711
38,246
(146,8891
139,986)
8,178
3,079
1,339
5.213
1,320
45.201
30,000
1.001.000
206,000
(563}
162,263)
{22.8931
{15,8891
563
37.062
6,533
20.000
7,107
985,111
206,000
196.039
38,748
3,590
18,233
7,703
7,256
21,644
346,041
39.909
1119,161)
1104,716}
(30,841)
103,555
3.590
18,730
14971
19501
13,5361
125,143}
8,653
7,860
14,634
2,932
32.153
493.070 1,598,770
1542,4861
150,0471 1,599,401
Prlor yaar
Movement In funds
Incomlng
Resourc¢$
re$our¢es
6xpended
Balancè 01
1 Aprll 2019
Transfers
Balan¢¢ at
l April 2020
Hydrotherapy Pool
BBO Road
BBO SFTV
Growing our Community {formally
Dementia Friendly Gardening Grant)
Together 21
RCG Mappirg Grant
Safe Haven
Heallhwatch CIC
74,993
5,080
168.666
45,086
25
{173,1801
142,0241
80,098
4.514
17
3.079
7.322
24,999
10,251
15,951
350,000
45,302
113,263)
171,877)
{3,959}
{5,393}
15,4941
903
30,927
5,213
346.041
39,909
18,730
24,224
131,555
640.336
(315,165)
36,344
493,070

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
21 Restricted funds
Hydrotherapy pool renovation fund is the amount sel aside for the planned replacement of the Hydrotherapy
pool in the Pioneering Care Cenlre.
Building Better Opportunities - Reaching Out Across Durham (ROAD) supports disadvantaged individuals in
Durham aged 25+ who are furthest away from employment and experiencing significant barriers. ROAD is
funded by the Big Lottery Fund and the European Social Fund, hosted by Groundwork NE & Cumbria and
involves several partner organisations. PCP leads the health and wellbeing aspect and contributions to fina￿181
and digital inclusion work.
Building Better Opportunities- Slep Forward Tees Valley ISFTV) support local people lo overcome the complex
reasons preventing them from finding work. These barriers could include physical or merrt81 ill health, a lack of
self-confidence, a gap in skills. a conviction or an addiction. Step Forward Tees Valley is joint funded by the
Big Lottery Fund and the European Social Fund. as part of their investment in local projects that tackle the root
causes of povety and promote social inclusion. PCP delivers health and wellbeing support in Darfington,
Redcar & Cleveland and Middlesbrough.
Dementia friendly gardening grant was received from Durham County Council in the year to support the
Dementia Friendly Café.
Together 21 support children young people with Down Syndrome and their families in the Durham and Teesside
area.
RCG Mapping Grant- PCP secured resource to support the development of information plarforms for Children
and Young People and Adults lo support the work of County Durham's Mental Health Partnership and the
Resilient Communities Group. This grant was awarded to enable scoping, testing and development prior to
launching a platform (website) for use by local people. This work was due to fully commence al the end of
2019-20 but was delayed due lo COVID-19.
Saf8 Haven - as part of a national NHS Transformation pilot PCP has been commissioned to develop 'Safe
Havans, across the communities of County Durham and Darlinglon. This work was due lo commence at the
end of 2019-20 bul was delayed due to COVID-19.
Heallhwalch CIC relates to furvjs transferred to PCP during 2016 followng the closure of the organlsation.
Heallhwalch England Secondmenl - expertise of a Healthwalch Project Lead to support the development of
national governance templates, policies and procedures. This was a lime-limit assignment.
PCP secured funding for COVID 19 Resilience Hub to help provide access to timely and local support for
COVID-19 specific mental health and emotional wellbeiro needs within County Durham.
The Befriending Research Project helps support in the response lo community mental health needs and develop
new systems for delivery of community support services.
Options is a member led day Serv￿ providing support for adults wlth a range of learning and physical
disabilities.
This Girl Can funding was received to support a programme of physical activity sessions Ihal will encour8ge
women to participate in a relaxed, informal environment with 8n emphasis on positivity, encouragement and
support.
PCP provide a safe space for the Young Adults Support Café and a dedicated worker to deltver the sessions.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
22 Designated funds
The income funds of the charity include the following designated funds which have been set aside out of
unrestricted funds by the trustees for specific purposes..
Current year
Movement In funds
InGoming
Resource$
ource5
expended
Balanc8 at
1 April 2020
Transfers
Balance at
31 March 2021
Hydropool
Project Fund
157.241
53,681
8,667
220.476
19,384)
386,384
44.297
210,922
8.667
211,092
430.681
Prfor year
Movement in funds
Incomlng
RÈsources
resources
expended
Balan¢e at
1 Aprll 2019
Transfer$
Balance at
31 Mar¢h 2020
Hydropool
Project Fund
150,000
7,241
157.241
53.681
53,681
150,000
7,241
53,681
210,922
Hydropool needs to be replaced. A fundraising campaign will commence lo part raise the funds. Trustees have
set aside some reserves to support the overall replacement c05ts.
Projeots- This underspend relates lo project delivery during 2019120, for example County Durham Healthwatch.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
23 Analysis of net assets between funds
Current year
Unrestricted Designated Restricted
funds
funds
funds
2021
2021
2021
Total
2021
Fund balances at 31 March 2021 are represented
by=
Tangible assets
Investments
Current assetsllliabilities)
115,207
288,360
1,026,441
115.207
288,360
3,056,523
430,681
1,599,401
1,430,008
430,681
1,599,401
3,460.090
Prior year
Unrestricted Designated Restrlcted
funds
funds
funds
2020
2020
2020
Total
2020
Fund balances al 31 March 2020 are represented
by..
Tangible assets
Investments
Current assetg(liabilities)
131,030
494,853
606,770
131,030
494,853
1.310,762
210.922
493,070
1,232,653
210,922
493,070
1.936,645
24 Operating lease commitments
Al the reporting end date the charity had outstanding commitments for future minimum lease payments under
mn-cancell8ble operating leases, which fall due as follows-.
2021
2020
Within one year
Befjween two and five years
In over five years
6,257
147
19,715
6,403
110
6,513
26.228

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
25 Related party transactions
There were no disclos8ble related party transactions during the year12020 - none}.
Remuneration of key management personnel
The remuneration of key management personnel is as follows.
2021
2020
Aggregate compensatDn
263,916
266,007
26 Cash generated from operations
2021
2020
Surplus for the year
1,523.445
373,209
Adjustments for..
Investment income recognised in slalemenl of financial activities
(Gainllloss on disposal of Investments
Depreciation and impaimienl of tangible fixed assets
(28,1041
144,1301
26,673
114,7531
14,361
19,772
Movements in working capital..
{Increase}Idecrease in debtors
Increasel(decrease} in creditors
(Decreaseyincrease in provisions
(Decreaseyincrease in deferred income
11,118,612}
9,828
16,027
126,9701
11 (YJI
48,269
162,3161
Cash generated from operations
306.784
429.815
27 Analysis of changes in net funds
The charf(y had no debt during the year.

Charity Registration No. 1067888
Company Registration No. 03491237 {England and Wales)
PIONEERING CARE PARTNERSHIP
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021

PIONEERING CARE PARTNERSHIP
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
C Briggs
D Cockburn
B Davidson
M Mohan
B Wilson
V Kolur
Dame D Smith
H Brewster
B Knemtt
Secretary
C Gaskarth
Charity number
1067888
Company number
03491237
Reglstered Address
Ploneering Care Centre
Carers Way
Newton Ayclrffe
County Durham
DL5 4SF
Auditor
Haines Watts North East Audit LLP
17 Queens Lane
Newcastle upon Tyne
NE1 1RN
Sollcltors
Hewitis Solicitors
207 Newgate Street
Blshop Auckland
County Durham
DL14 7EL

PIONEERING CARE PARTNERSHIP
CONTENTS
Page
Trustees, report
Indepe￿Ient auditoWs report
21-23
Statement of financial acllvities
24-25
Bafance sheet
26
Slatement of cash flows
27
Notes lo the financial slalements
28-H

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
The Trustees submit their report and the audited accounts for the year ended 31 March 2021. They confirrr
that the report and accounts comply with current statutory requirements and the charity's memorandum ana
articles. and also Ihe requir8ments of the Statement of Recommended Practice - Accounting and Reportin£
by Charities.
Structure, Govemance and Management
Governing Document
The Pioneering Car8 Partnership IPCPI is a company limited by guarantee established on 7, January 1998
nd
and a registered charity (registered 2 Feb 1998). The company was eslablished under a Memorandum
of Association, which establishes the objecls and powers of the charitable company and is governed under
its Articles of Association. In the event of the company being wound up members are required to contribute
an amount of £1 on the wnding up of the organisation.
Governance Review
Over the pasl two years the Board of Trustees have taken the opportunity to reflecl and refresh the content
of PCP'S governing doGum8nts using the Good Governance Cod8 as a benchmark and through considering
existing and emerging structures it was agreed that the most appropriate governing arrangements for the
organisation is to remain a charitable company, limited by guarantees. Trustees have spent time redefining
the charitable purpose and consulting with voting members-, with the aim of finalising arrangements in 2020,
however the COVID-19 pandemic has disrupted the timescales. In Quarter 4 of 2020-21 PCP sought to
appoint legal expertise and the governance review will now be complele by September 2021.
Recruitment and Appointment of Trustees
The charity Trustees are 8lso Company Directors for the purposes of company law. As a charity, under the
requirements of the Memorandum and Articles of Association, at the annual general meeting one third of the
trustees who are subject to retirement by rotation, or the number nearest to one third, shall retire. If the
Vacancies are not filled, the reliring trustees, if willing, can be deemed to have been re-appointed.
The Articles of Association state that the Company shall use all reasonable endeavours to ensure that not
less than 25 /0 of the Trustees from time to time shall be service us8rs, 63 % of the Board of Trustees can be
considered lo be service user representatives in 2020-21. PCP continues to refresh the Board lo ensure a
suitable mix of busin8ss skills. legal, charity leadership and accountancy and there are also a number of
Irustees who are disabled people, Older people. carers, previous-carers or service users, thereby ensuring
that the organisation is governed by representatives of those it seeks lo serve.
Annually, PCP reviews Trustees skills and aspirations through 8 review with the Chair and Chief Executive
and an anonymous survey. During 2020-21 the following were also reviewed: Scheme of Delegation and the
Register or Interests (both of which are revlewed bi-annually at Board), succession plans and the Business
Continuity plan. Trustees also completed the Automatic Disqualification Declaration, again this is an annual
process.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Truslee Induction and Training
There were no new Trustees recruited during 2020-21 and given it was a very unusual yBar, with the COVID-
19 pandemic lasting the full 12 months Trustee training was limited. However onlin8 opporlunilies were
provided for trustees in relation to Safeguarding, LGBTQl+ Awareness, Equality, Diversity and Inclusion
training.
The Chief Executive took responsibility for ensurlng Trustees were appraised of the situatlon with regard to
COVI D-19 and Trustee meetings were held on a monthly basis and guidance updateslbriefings were regularly
received. Trustee attendance was 1 OOQ/o demonstrating commitment, dedication to support the organisalion
throughout the most difficult situation and their ongoing understanding of the importance of maintainlng
knowledge and adhering to good governance.
Newer Irustees also benefited from ongoing mentoring lo ensure they could fully participate in discussion and
decision making processes alongside more experienced colleagues. PCP'S Chair remains a memb8r of the
Association of Chairs, the Chief Executive is a member ofACEVO {Associalion of Chief Executive ofvoluntary
Organisations} and the Chartered Institute of ManageTnent. Furthermore PCP NCVO (National Council of
Voluntary Organisations) ublises articles and resources to assist to provlde informative and timely updates
around best practice and governance.
Training opportunities were limlted during 2020-21 however self-directed learning was encouraged, articles
and webinar details shared and structured sessions were provided on the topics of equality, diversity and
Incluslon and transgender awareness.
Further professional development and networking opportunities will be provided in 2021-22.
The Structure of the Organisation
The Board of Trustees are elected by the membership. The Board can have up to 12 members and have
responsibility for strategic direction and pollcy ensuring PCP meets its legal requirements. The Board of
Trustees meets quarterly and their work is supported by a robust sub group structure.
Throughout 2020-21 eight board meetings were held, this was an increase on the previous year in recognition
of the need to provide additional governance support durfng the pandemic. Written board reports were
received which provided details of trustee duties and obligations, ensuring full compliance. The board report
structure continues to be based on the Charity Governance Code, this assists PCP trustees not only to embed
the principles of sound governance but also to maintain a clear focus on the organisation's mission and
objects. In 2020-21 reports included specific infomiation regarding Safeguarding as a key governance priority
along wth board diversity.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
During 2020-21 the Board approved a number of documents to support good governance including..
Business Development Sub Committee Terms of Reference
Finance and Investmenl Sub Committee Terms of Reference
PCP Fundraising Strategy
PCP Investment Policy
PCP ReseNes Policy
PCP Health and Safety Policy Statement
PCP Equality and Diversity Policy Statement
PCP Environmental Policy and Policy Statement
The Board also reviewed the organisation's Risk Register, Scheme of Delegation and Register of Interesls.
During 2020-21 the Sub Committee Structure was stood down temporarily 2nd all relevant items were
overseen by the full Board of Trustees. Ordinarily PCP sub committees are..
1. Busines5 Development Sub Committee
lo furlher PCP'S objects, ensuring that projects and
servlces meet the organisational mission and aims and considering new opportunities.
2. Finance and Investment Sub Committee - to enhance Ihe stewardship of tha organisation's financial
arrangements and ensure prudence, and ethical inveslment principles.
3. Compliance and Best Practice Sub Committee
to ensure PCP is run in a way that is legal,
responsible and effective whilst also considering continuous improvement and striving for excellence.
Business Development and Finance and Investment Sub Committees recommenced in November 2020. 8
full review of the terms of reference was conducted along with key policies. During 2021-22 a review of the
aims of Ihe Compliance and Best Practice Sub Committee will be complele.
The Board of Trustees delegate the responsibly of the running of the organisation to the Chief Executive,
whilst remaining fully accountable. PCP'S Chlef Executive has been in post for over eight years and during
this time has ensured that systems and processes lo govern the charity are robust, regularly reviewed and in
line with best practice. PCP'S Chief Executive is experienced and effectively oversees the organisation,
including leading successfully through the challenge of the pandemic in a very different environment.
The organisalion continues to thrive. Since 2013 income has increas8d by over 165 %, the number and range
of project5 and seNices have evolved and the need to 8nsure appropriate leadership capacity grown. During
2020-21 th8 role of Executive Lead was introduced into the organisation with two existing leaders moving into
these fundamenlal roles to directly support the Chief Executive. Additionally in 2021-22 an operations
manager wll be appointed to enhance and improve overall governance arrangements.
Leadership ig not restricted to the Chief Executive and senior leaders, it is dispersed across the organisation
and leadership atlribules are encouraged throughout PCP. The success and abilily for PCP to work towards
the mission of. "Health, Wellbeing and Learning for All" relies on a full team, cross-organisational 8pproach.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Chief Executive Pay
Transparency is the first principle of good pay and is crucial if the voluntary sector is to relain publSc trust
and PCP takes its obligations seriously and to this end PCP prides itself on the efficient use of resources and
ensures that pay rates are proportionate. PCP does not pay higher salaries than are necessary andlor
reasonable whilst valuing the importance of talented and experienced staff lo the fulfilment of the CharIt￿S
public benefit objectives. The procedure for sgtting PCP'S Chief ExecutlV8 pay is robust,. periodically the
Board appoints a task group of Trustees lo consider the external environment and organisational
performance to assess appropriate remuneration levels. This process includes taking independent advice
and reviewng trends and benchmarks in the sector in addition to reviewng organisation-wide impacts, outputs
and financial perfomiance.
Volunteers
The organisation has a successful volunteer re¢ruitmenl and support strategy. How8ver as a direct
consequence of the COVID-19 pandemic and the national and local restrictions, volunteering opportunities
have b8en incredibly limited during 2020-21. Unfortunately initially all volunteering, wth the exception of time
dedicated by PCP Trustees. ceased in March 2020 as a result of the government's measures to control the
COVID-19 outbreak.
Lattedy some volunteering opportunities returned. particularly in outdoor activities such as the Community
Garden, telephone and virtual support services such as Befriending and 'user voice, projects including local
Healthwatch.
During 2020-21 PCP has maintained an average of 255 active volunteers who gave 6,502 hours supporting
the projects and activities run by the organisation during the year. Using the real living wage as a benchmark,
this is an in-kind equivalent of £61,769. Many of the volunteers have been seNice users themselves in the
past and have progressed on to supporting the delivery of activities.
Volunteering remains at the heart of whal PCP is about and during 2020-21 we will work to re-engage and
support volunteers, in line with relevant guidance.
Rlsk Management
The Chief Executive leads a process with the Senior Management Team (SMT) and the Board of Trustees
to conduct a bi-annual review of the risks which the organisalion is exposed through assessing every area
of the organisation's activity, covering the environment, governance and management. operational issues,
financial and compliance risks and each of the organisation's activities to meet the objectives. In 2019-20
PCP implemented a process to rate and rank the organisational risk register, the rating against each risk is
based on identifying the potential impact and likelihood.
PCP'S Health and Safety Policy is reviewed annually along with the fire risk assessmenl and other
organisational. building and activity risk assessments. PCP is compliant with CHAS the Contractors Health
and Safety Assessment Scheme, this was renewed in December 2020.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
A f ull Business Continuity Plan was implemented in 2018 with different aspects tested periodically, during
2019-20 a test was undertaken of the 'Payroll' section. In March 2020 the 'health pandemic, section of the
Business Conlinuity Plan was activated as a result of the COVID-19 global pandemic. PCP was well-prepared,
the Chief Executive led on the effective close down of the Pioneering Care Centre and all office locations
across the North East. Throughout 2020-21 central communication and staff support has b8en consistent,
tim81y and w811-r8C8ived. At every stage PCP has interpreted the government guidelines, ensured compliance
with legislation and adhered to all national measures. Additionally PCP has closely monitored and responded
to the local and regional position. Feedback from both staff and commissioners continues to be positive.
Staff remained designated as home-workers for the whole of 2020-21 with the exception of those who were
unable to work from home., in this instance PCP util ised the Job Retention Scheme.
Across PCP staff teams managed remarkably well and quickly adjusted to home working. The vast majority
of support for dients and beneficiaries in 2020-21 was provided remotely via telephone and video
conferencing. Despite closure of offices, there continued to be no significant disruption to financial processes,
payroll or other key management support functions.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Aims, objectives and activities:
PCP has grown lo become a leading third sectororganisation worklng acrossthe North East, whose charitable
aims continue to focus on health improvement and reducing health inequalities through building capacity in
disadvantaged communities. PCP continues to thrive and delivering services from eight siles. A planned
expansion into Redcar and Middlesbrough remains on hold.
PCP continues to employ an average of 100 people. In 2020-21 staff stability was 820/0 which Is the same as
2019-20 and a marked increase from 75010 in the previous year {2018-191. To achieve this level of stability is
extremely good given the short term nature of projects and services PCP delivers.
PCP has a focus on working ￿th people who are disadvantaged across a population of over 1.2m people.
PCP operates in the following areas=
Area
ounty
Sunderland
Population
ur
am
75,506
138,4
191,610
5,177
,947
es
roug
Stockton-on-Tees
edcar
eve
and
TOTAL
'usual population figures from ONS
PCP'S mission is 'Health, Wellbeing and Learning for All.
The aimlpurpose is: "To improve the health. wellbeing and quality of lite of local people disadvantaged
through caring responsibilities, disability. age or ill health and reduce inequalltles in health.
The long term outcomes Ihe PCP is seeking for dSsadvantaged people In order to achieve our aim are:
To promote independenc8, choice & control
To improve lifestyle
To increase knowledge & skills
To improve physical health
To improve confidence, self-esteem & well-being
To improve economic well-being
To build community capacity
To improve access to setvices for disadvantaged communities & groups
To promote social inclusion

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Prlncipal Actlvlties
The Pioneerlng Care Cenlre
PCP manages a fully accessible purpose built healthy living cenlre, the Pion88ring Care Centre in County
Durham, providing services at a local. sub-regional and regional level.
The Pioneering Care Centre closed its doors to the general public as a result of the pandemic in March 2020
and remained closed for the vast majority of 2020-21. The Chief Executive and one caretaker facilitated
access for key health and social care services until a skeleton staff team was brought back in August 2020.
However due to local restrictions the Centre was not able to re-open as planned.
To support Ihe local COVID-19 effort part of the building was allocated lo the GP PradicelPrimary Care
Network to enable COVID-19 testing and Ireatment. In August 2020 it was decided to extend the space
leased to the Practice and in November PCP supported the implementation of the Vaccination Centre.
Appointments for podialry, speech and language and adult mental health servlces continued, Furthermore
Tees, Esk and Wear Valley took additional space to offer mental health and wellbeing appointments for
children and young people. House of Eden Day Nursery operated for part of the year following the 'bubble'
system.
From January 2021 il was anticipated that PCP Centre-based activlties would be able to recommence.
however due to local restrictions this was noi possible.
Usually PCP runs the followng services and activities from the Pioneering Care Centre..
Health and wellbeing activities
A fully accessible hydrotherapy pool
Natural Therapy Suite
Conference, meeting, room hire facilities and hospitality services
A community coffee shop
Employability support services
Community courses and adult learning opportunities
Lifestyle and exercise classes and activities
Health Trainer and Health Trainer Champion support services
Community garden and allotments
The Centre also houses seNices delivered by other partners as follows..
Jubilee Medical Practice
The Village Pharmacy
NHS clinics
NHS Mental Health Services
House of Eden Children's Nursery
Great Aycliffe & Middridge Area Action Partnership IGAMPI
Improving Access to Psychological Therapies {IAPT) SeNices

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
PCP provides a number of projects across County Durham working in collaboration with a range of other
volunlary or statutory organisation's. These have been delivered virtually durlng 2020-21 and include:
County Durham Wellbeing for Life
Joining the Dots {cancer supporti
Cancer Awareness
5 local Healthwatch contracts
Counly Durham, Sunderland, Stocklon-on-Tees, Redcar &
Cleveland and Middlesbrough (known locally as 'South Tees Healthwatchl
Stockton Independent Complaints Advocacy Service
ESF Building Better Opportunities Health and Financial Support (County Durham and Tees
Valley)
Stockton Service Navigation Project (Social Prescribing);
Options Day se￿iCe
Mental Health and Bef riending services
Workplace Health Support
New projects or seNice for 2020-21 include:
SafeHavenlH8ppiness Hubs
Stockton COVID-19 Community Champion Programme
County Durham COVID-19 Resilience Team
Peer Support and Befriending Research
Primrose Lodge Events Worker
Frail Elderly Link Worker
PCP is recognised for its expertise in health and wellbeing. PCP'S Chief Executive plays a key role in
developing community adult mental health wellbeing services across County Durham and beyond chairing
the Resilient Communities Group a sub-committee of the Mental Health Strategic Partnership Board.
The COVID-19 impact on delivery is included in the 'Trustee Report on the 'lmplications of COVID-19
measures, section on page 17 to 19.
For further information please refer to PCP'S Annual Report which can be found on the website..
-uk.net

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
A¢hievem6nts and perfom)ance
PCP Strategic Plan
In June 2019 PCP'S Board of Truslees approved a n8w 5-year Strategic Plan. This informs the future direction
of the charity, feeds into the Chief Executive's objectives. supports the operational deliv6ry and management
of PCP and 15 reviewed annually by the Board. This annual assessment helps to determine where the
organisation's energy and resources should focus for the coming year.
PCP'S Strategic Plan is designed as a cross-cutting document to direct organisational focus, enable
continuous development and lo instill confidence in PCP'S governance arrangements as a charity and
company limited by guarantee. The Strategic Plan covers 10 main areas..
PCP Mission and Purpose
Health, Wellbeing and Leaming for All - targeting support
Governance
Leadership
Core Values
Finance
Quality, Human Resources & Volunteering
Marketing, Communications & Engagement
Digilal Strategy
10. Environmental Management
COVID-19 has not halted progress against PCP'S Strategic Plan and in some areas the pandemic is expected
to result in short t8rm positive outcomes, such as reduction in PCP'S carbon footprint through reduced travel,
photocopying etc, agile working. embracing digital communications both internally and externally and
importantly continued support for beneficiaries is able to be suslain8d Ihrough outreach teams and projects.
However trustees recognise Ihat COVID-19 recovery will take time and the short-term gains may be
outweighed by longer term difficulties in developing new projects and services. In 2020-21 the Board agreed
to extend the lifespan of the Strategic Plan, this now runs until 2026 to allow lime to work towards the ambitions
outlined for each area,
Monitoring & Evaluation
In 2020-21 PCP maintained the approach to apply a model of evaluation called 'lmpacl Mapping, developed
by the New Economics Foundation (NEF). This is based on a'theory of change, m8thodology and assist PCP
to link our mission. objectives and activities with what happens because of them. This is the eighth year of
successfully using this model to monitor performance, consequently the organisation is usually able to use
previous data to benchmark performance and undertake trend analysis. 2020-21 has been a year like no
other and unfortunately it cannot be compared against pervious results.
Different monitoring and evaluation tools were explored during 2019-20 and it had been anticipated that the
model may change in 2020-21, however this has been delayed as a result of COVID-19.
The followng section highlights some of the key achievements for the year 2020-21:

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Further information can be found al the organisalion's website
This year's headlines
A round up of what's I￿PPened4
GP prattice at the
Pioneoring Care
Centre befomes a
Va￿l￿atiOn centre
PCP launch new
befriendyngsETvice
PCP win Garden
Award
I Il'l,,
Waterbabie5 cIHjtir￿e
to Use hydrotherapy
Thi5 Girl, Can and POW
virtuafse55iQnS
launrh
OptiDn5 return tDthe
PiorbèeriThE Care
Centre
New COV11￿19
Stotkton-On-Tees
lommunity
Charnpions go IivE
PcPlaunch￿thé
County DurFbam
COMD-ig Rexlpnre
Team
Dayof RefleitEO
across PCP to
rernember those
irnpacted by Cl)VJ D_fg
10

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
FINANCIAL REVIEW
During 2020-21 PCP planned lo utilise reserves for a number of prole¢ls in support of the organisallon's
charitable objectives. Additional income has been secured for projects and services in 2020-21. this is 11 /0
less than the budgeted income for the year 320/0 ahead of 2019-20. Furthermore, the efflclent delivery of
projects and services and the organisation's Prudent approach saw expenditure 23Yo less than budgeted.
This resulted in an end of year surplus position.
The full results and company's financial position al the end of the year are shown in the attached financial
slatemenls.
Activltles generatlng funds
Activities generating funds for the organisalion Include the Kitchen Garden, Room Hire, Therapy Suite and
the Hydrotherapy Pool wlthin the Pioneering Care Centre, all Df which have remained closed during 2020-21.
Some elements of these seNices are usually subsidised by the charity in line with supporting the
organi5alion's mission ol health. wellbeing and learning for all and to enable people from disadvantaged
communities lo access services.
The organisalion also sublets the Pioneering Care Centre to a number of Tenants wlthln the building and
charges rent and service charges for the approprlale allocated floor space. Tenants included.. The Village
Pharmacy,. Jubilee Medical Group-, Durham County Council.. Tees, Esk & WeaT Valley NHS Trust,. House of
Eden Children's Nursery, NHS Properly Services and private counselling praclllioners. During 2019-20 PCP
worked with tenants to agree long- lemi lease arrangements and leases were in the process of being drawn
up by PCP'S solicitors in March 2020. This was pul on hold due to COVID-19.
Trustees recognise their legal obligation lo obtain and conslder a written report from a suitably
qualified suryeyor before any disposal such as a lease is granted out of a charity's land. in addition to their
responsibility lo achieve the best rent possible. Trustees have appointed an independent Chartered Surveyor
to provide a marksl rent valuation report to be used as an indication of the value in accordance with the
Charities Act Market Rent and S119 of the Charities Act 2011. This report will be considered in 2021-22 and
lease arrangements finalised thereafter.
Investmènt Policy
PCP'S investment portfolio is managed by Ralhbone Inveslmenl Management Ltd. The portfollo Is a
combination of dlfferenl asset types and weightings lo lake into account both long term Investment behaviours
and shorter term prevailing market conditions. The investment objective aims to preserve the capital
investment Sn real lems whilst providing the opportunity for some growth in capital and income and therefore
PCP opted for a medium risk tolerancè for the fund.
11

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
The investment portfolio performed strongly during the financial year ending 31 M8rch 2021, posting a gain
of 19.1 %. Following the collapse in stock rnarkets during Ihe final quarter of the previous year as the Pandemic
look hold, the significant amounl of economic and monetary support provided by Govemments and Central
Banks worldwide enabled a swift and sustained recovery in value. The first day of the financial year
represented the low point for the period and the PCP portfolio took full part in the recovery, such thal by 31
March 2021 it stood at a record high since inception of the investment strategy. Whilst the short-term outlook
remained cautious during 2020121 amid uncertainly for the easing of lockdowns and the effectiveness of
vaccination programmes, Ihe long-term investment objectives rernained in place., lo preserve value in real
terms whilst providing the opportunity for some growth in capital and income. As such, the portfolio remained
invested Ihroughout which resulted in 8 Posltive outcome for perfomance during the year.
In line with the organisallon's Investment Policy, monies are also invested in a 7-year Fixed Bond Account
with Secure Trust Bank. In March 2021 PCP opted lo withdraw these funds following th8 decision of Secure
Trust Bank to no longer offer this type of account.
Additionally PCP holds a 35 day resetve account and an instant access custom acGount. for which the currenl
interest return on these accounts is signlficantly low due to the present economic climate.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Reserves, Policy
PCP'S Reserves, Policy ensures that Trustees, the Chief Executive and senior staff, act in the interests of
their charity and its beneficiaries at all times. This Policy protects and safeguards organisational asse1&
assists Trustees to act with reasonable care and skill, and ensures that PCP is accountable.
The Reserves, Policy aims lo aid PCP'S strategic planning. budgeting and risk management processes. PCP
reserves provide a cushion for planned or unplanned future needs safeguarding the organisation from
unexpected events, losses of income and large unbudgeled expenses. The ReseNes' Policy also aims to
assist with the management of cash flow, provide working capital for day-to-day operations and aid decision
making when considering investing in new ways of working.
The Policy and associated procedures sets out that PCP will aim to maintain r8serves of a minimum of 6
month5 and maximum of 14 months core and centre operating costs. Where the reserves position exceeds
this level the Board will then identify if resources are available to utilise to further PCP'S charitable aims.
The organisational ReseNes' Policy is reviewed on an annual basis by the Finance and Investment Sub
Committee and full Board of Trustees. This was reviewed during 2020-21.
The Board of Trustees have stated Ihat 'reserves' in Ihis instance apply to general reseNes, which is part of
Ihe income funds that are freely available for general use.
The charity has adopted a computational approach to justifying its reserves. This Reserves, Policy helps
to ensure that the charity can meet ils financial obligations to core and centre slaff salary and operating
osts. Other factors which are beginning to affect the organisation is that some funding streams have
payments in arrears, therefore the organisation needs to have monies available to cushion this effect and
ensure operational liquidily.
At 31 March 2021 the charity held free reserves of £1,026,440 which equates to 13 months core and centre
running costs.
PCP Board of Trustees acknowledge and undersland that as the COVID-19 pandemic unfolds and the
organisation's income generating activities have ceased there may be th8 need to use a proportion of the
reseNes to support core and centre functions in 2020-21. The Board takes regular reports from the Chief
Executive to closely monitor and assess the situation and ensure that appropriate and timely action is taken
where required. This ongoing situation will be evaluated regularly by PCP.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Quality
Qualily is at heart of whal PCP does and is vitally important lo ensure we fulfil our mission. continue to meet
the needs of local people and communities, slrive for improvemenl and ultimately make a difference or positive
impact. PCP achieved the Environmental Quality Standard ISO 14001 and ISO 9001 the international
standard that SP8cifies requirements for a qualily management system. Both have been successfully
reassessed during the year with the Environmenlal award being full racertified.
During 2020-21 PCP was also re-assessed against the Investors in People Standard. Investors in People have
accredited more Ihan 50,000 organisalions, underpinning each of the 9 standards is a maturity model. This sets
out the criteria of accreditation, from Bronze, Silver and Gold levels. Each level progresses from Developing to
High Perforrning. PCP was delighted to have continued to progress significanuy wth its employment practices and
was awarded GOLD in October 2020.
The Assessor said..
You are an example of a charity which has continued toembrace proven principles ofhigh
performance management.
There is a clear plan for the future based around delivering the mission and purpose of the charity.
Your ambition is supported by fomial planning processes and clear and concise impact plans for all areas
thin the charity, with effective governance from the board.
As leaders, you clearly articulated a desire to build on the successes you have experienced sinc8 the last
review 8nd this is recognised across the board.
You and your people clearly described the approaches designed to deliver success, all of which focused on
doing the right things and examples even durtng the Pandemic supported this.
Combine this desire with extensive reporting and evaluation activity and an open leadership style, and you
have the recipe for success.
More importanuy, employees feel the charity remains a great place to work. Your people provided many
examples to confimi this bellef which was underpinned by a feeling of Irust, transparency and empowerment.
As a result of your hard work, you now have a loyal workforce who take pride in Iheir work, who feel
trusted. empowered and inVo￿ed in delivering success.
People are proud to be an employee of the charity and proud to be delivering support for the community.
Pioneering Care Partnership is a great company to work for.
PCP Staff feedback included-
"At PCP we have a savings club, we get wellbeing support such as a 30 minute wellbeing br8ak, which has been
increased to 60 minutes, we have a cycle to wort( scheme, although I dony cycle and the best thing is we get loads
of praise, even from our Chief Exec. They treat you as a real person here and appreci8te the work you do."
The charity ￿lebrateS events- for example we held a 20th Birthday celebration for PCP, they have A wards. th8y
have events like Christn7as and Halloween and provide long service awards..
'In 6 years I have been promoted three times and always get thanks and praise in my job- thgy have maintained
a commitm817t to my development and supported me in my role."

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
-The best thing about working here is thal it's a really nice place and I feel valued for the work I do, helping people
in the community and helping peopl8 who are vulnerable."
"During the Pandgmic we have received regular update emails from the CEO about Gu￿ent andfutur8 Issu8S- this
gave m8 confidence and made me feel likg th8 values are ￿al."
Furthermore PCP continues to sustain the following Standards such as..
Investors in People Status
Better Health at Work Continuing ExcellencelAmbassador Status
CHAS the Contractors Health and Safety Assessment Scheme
ISO 9001 Quality Standard
ISO 14001 Environmenlal Management System
Time to Change Pledge
Carer Pledge
PCP were awarded the County Durham Volunteering Kitemark which is awarded to organisations who
demonstrate how their volunteering programmes endeavour to overcome barriers to volunteering,
recognising the value of recruiting and retaining volunt8ers. The Kite Mark is valid for two years, PCP will
be reassessed in 2021.
The achievement of these standards puts PCP in a strong position in the competitive tendering market in
addition to demonstrating our commitment lo quality for our customers, clients, staff and volunteers.
Key financial performance indicators12020-21)
2020-21
2019-20
19.72..1
7.1'.1
1.071.'1
0.54:1
2018-19
7.1'.1
0.58'.1
2017-18
6.8'.1
0.63:1
20
6.08-.1
015-16
4.6'.1
Liquidity ratio
Average ReseNes '. Expenditure
(Other Charitable funds)
De
tors Days
Labour Turnover
Labour Stability Index {V.}
Absence l /0)
Staff participation in trainlng
And development l % }
0.66'.1
0.61'.1
77
23.8/,
82./.
35 days
25.1 /,
8210
26 days
32.9'/0
750/.
2.6°1.
54 days
25.9/0
89%
2.9/.
58 days
52 days
27.7/.
81/4
3.4 /.
91¥.
2.7 /0
95/,
75/0
The organisation prides itself on being supportive to staff and we have a number of initiatives in place
through our Work Life Balance policy and procedures and our return to work processes. The latest information
published by the Office of National Statistics IONS) estimate Ihat the UK sickness absence rate has fallen to
1.80/0 in 2020. According to the ONS the coronavirus {COVID-191 pandemic has affecled the sickness absence
data in a number of ways. while the virus may have led to additional sickness absence, measures such as
fudoughing, social distancing, shielding and increased homeworking appear to have helped reduce other causes
of absence.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
PCP'S absence ligures are ordinarily consistently lower than the UK average however during 2020-21 we
have had one instance of long-term absence which has affected PCP'S rate. Had this not occurred the PCP'S
absence rate would have been 1 % . Organisationally PCP continues to strive to ensure we support our teams
effectively and feedback has been overwhelmingly positive in relation to the measures in place. Staff
particularly like the 2 hours paid wellbeing time provided throughout 2020-21.
PCP'S Labour Market stabilily has alw8ys fluctuated due to the nature of the oharitable business. short term
contracts and externally funded projects and services, however it has been consistently high for the past 2
years. PCP works to sustain this through a number of support inteNentions and our strong track fecord of
sustaining projects and interventions across the North East.
The organisation's liquidily ratio is high, as a result of project and service expenditure being dramatically
reduced due to COVID-19. Followng the COVID-19 pandemic. across the country, and indeed internationally,
businesses from all sectors will be starting to consider and plan for a very differenl future. PCP has benefited
from the assistance of the Job Retention Scheme, however PCP is not Immune to the long-term financial
impact of reduced seNices and therefore reduced Income, particularly in relation lo the Pioneering Care
Centre. During 2020-21 a significant amount of work was undertaken to review the position an d sou rce
new income streams. As the Country progressed throughout the pandemic and into recovery
PC P wi I I contin u e to eff ectively plan and take any necessary action to safeguard the organisalion.
Future Prlorltles and Developments:
PCP priorities for 2021-22 will inevitably focus on COVID-19 recovery. These will be closely aligned lo PCP'S
Strategic Plan and include..
1. Robust financial management
Clear financial projections for 2021-22 and 2022-23 with COVID-19 scenario planning
considerations developed on 'real time, data and forecasting principles.
b. Financial review of the Pioneering Care Centre including tenancies and setvice delivery to
understand and mitigate risks in relation to COVID-19
Development of a full Financial Strategy
2. COVID-19 recovery and minimise impact and rlsk for 2021.22 any beyond
Continue to critically review Ihe organisational slructure, specifically with regard lo Pioneering Care
Centre based seNices.
b. Position future seNices to support communities wilh post-COVID-19 needs.
Syslematically consider learning points from COVID-19
d. Implement new working practices, embedding agile methods, considering opportunities for
hybrid models and talent man8gernent strategies across the organisation.
3. Contlnue with the Hydrotherapy Pool Renovatlon and other building works to sustain and
Improve the Pioneering Care Centre.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
TRUSTEE REPORT ON THE IMPLICATIONS OF COVID-19 MEASURES
Throughoutthe global COVID-19 pandemic PCP Trust88s have provided oversight and support to enable th8
Chief Executive to lead and guide the organisation, navigating changeable restrictions and balancing with
local measures whilst ensuring the safety of staff, volunteers and clients, During this period of rapid change
PCP has ensured the organisational approach was robust, considered, timely, well-planned and effectively
communicated.
PCP'S approach included:
Governance - monthly trustee meetings were scheduled, these continued to be held during 2020-21,
in addition support was provided through 1-2-1 discussions with the Chair. In addition to full Board the
Business Development Sub Commlttee and Finance and Investment Sub Committee re-commenced
and a Centre Development Task Group was established to focus on building work and Hydrotherapy
Pool renovation.
Preparation
PCP'S Business Continuity Plan was reviewed and the actions relating to pandemic
considered. ICT infrastruclure continued lo be developed with Ihe ongoing purchase of hardware and
the move to Office 365. Training and support was provided lo all staff and during 2021-22 bitesize
learning will continue to be offered.
Communication
regular updates and briefings are provided to staff, volunteers, tenants and
beneficiaries across all areas of PCP. As central government updated measures standard notifications,
poslers and displays ensure consistency of approach. Staff and volunteer contact details (personal
emaS1 addresses) remain fully up-to-date and Iherefore communication has been straighttorward
throughout the pandemic. Feedback from staff has been overwhelmingly positive with staff reporting that
they fell engaged, supported and updated.
Working from home - the majority of PCP'S staff have been supported to work from home. Wellbeing
is central to our approach to supporti ng teams and we have encouraged full flexibility to enable those
who have caring or other responsibililies to have a healthy work life balance.
Closure of publlc buildings
as a result of the announcement on 20 March 2020 the Pioneering
Care Centre closed on Saturday 21, March 2020. Business Continuily Plans supported the process
therefore the closure was executed effectively, likewise the re-opening has been managed well. This
Is an ongoinglphased process and subjed to change.
Charity Financial Asslstance - PCP has utilised the HMRC Job Retention Scheme and continues to
do so on a very limited basis. Also PCP received a small business grant and lenants are mainly statutory
bodies and therefore have continued to pay rent. PCP delivers a day service for adults with learning
and physical disabilities and sustainability payments have been received in 2020-21 from Durham
County Council IDCC) for this service. This range of support and income has assisted with the financial
stability of the Pioneering Care Centre and isin line with the government's ambition to not destabilise
the charitable sector.
Staff Financial Support- Financlal hardship was a concern therefore PCP committed to pay those who
were Yurloughed'lpart of the HMRC Job Retention Scheme 100°A of their salary. PCP immedialely
instigated working from home allowances to ensure that staff who incurred additional costs were
supported financially, this is ongoing.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Support for Communities - 811 of PCP'S projects continued to operale across the North East, this
accounts for approximalely 60 % of the organisation's work. Whilst the Pioneering Care Centre was
closed and therefore all of PCP'S services ceased the charity supported communities virtually. PCP
also provided additional space to the NHS free of charge to establish a local COVID-19 Testing and
Treatment area. Tees Esk and Wear Valley took additional space to provide mental health support to
children and young people., recognising the Pioneering Care Centre is a COVID Secure Environment.
Impact on Fundraising- during the pandemic PCP has continued to seek new opportunities and secure
new funding to expand and deliver services. During 2020-21 PCP secured funding lo provide direct
support to people affected by COVID-19 as well as a range of mental health and wellbeing related
projects.
COVID-19 Secure: During 2020-21 PCP sustained ils work on all area risk assessments, relating to
COVID-19, office locations, outside activities. lone working, etc. and has appropriate measures in place
as set out in government guidance. Confidence in PCP'S ability lo manage the risk is high across all
staff teams and tenants are comfortable with Ihe approach taken.
COVID-19 FINANCIAL SUSTAINABILTY IMPACT
PCP Trustees agreed lo postpone the AGM in 2020 to allow time to assess the Ilnancial situation and provide
going concern assurance- however this is not required in 2021 and the AGM will be held in July as scheduled.
Due to Ihe foresight and work of the leadership team the organisalion is in a very strong position with a range
of new projects and seNices. These have been developed as a direct result of PCP'S repulatian. Irack record
and networks.
The Chief Executive maintains strong communication wth the Board to ensure trustees are f ully appraised
of the financial situation, any liabilities or risks and any opportunities. PCP is in a strong position but is not
complacent. Following the COVID-19 pandemic, PCP is not immune to the long-term impact and Ihere is a
need to maintain an agile business model. PCP Trustees are confident that the organisation is a going concern
as a result of Ihe following=
New projects and services
Strong strategic relationship and nelworks
Healthy level of reserves
2020-21 end of year position
2021-22 budget projections
PCP prolects ar8 sustained, effective and efficienl.
Improved Management Account reporting
thls has been refined during 2020-21 to improve
understanding
Liquidity ratio
Assessment of liabilities - some areas of operation are considered to be low-level liabilities, these small
departments and individual action plans are developed to mitigate any risk.
Investment performance PCP'S investment portfolio value increase in 2020-21. Trustees are aware
that this may fluctuate and PCP does not foresee the need to draw on this in the medium term.
Development opportunities- PCP continues to work on new initiatives and the polenlial to extend existing
contracts.

PIONEERING CARE PARTNERSHIP
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Operational conslderations the Pioneering Care Centre is reopening incrementally. Project and office
staff will continue to work from home for the foreseeable future and some areas may not return to full
operation for a significant period of time, this has been factored into projections.
Staff satisfaction is high
staff turnover Is low, our skilled, effective and experienced workforce are
flexible and happy with how PCP has responded to the pandemic.
PCP'S mission is Health, Wellbeing and Learning for All, and the organisation is central in supporting the
COVID-19 response and recovery in communitie5. Given the significant impact the pandemic could have
had on the charity PCP is in a strong financial and strategic position. It has sustained delivery where possible
throughout 2020-21, taken a creative approach lo developing new projects and supported innovation in
partnership with stalutory and volunlary sector providers. The Board of Trustees are satisfied that there are
no significant risks, financial or otherwise, or any material uncertainties related to events or conditions that
cast significant doubt on the charity's ability to continue as a going concern.

PIONEERING CARE PARTNERSHIP
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2021
STATEMENT OF TRUSTEES RESPONSIBILITIES
The Trustees (who are also the Directors of The Pioneering Care Partnership for the purposes of company lawl
are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable
law and Unil8d Kingdom Generally Accepted Accounting Practice.
Company law requires the trustees to prepare financial statements for each financial year, which give a true and
fairview of the state of affairs of the charitable company and of the incoming resources and application of resources,
including the income and expenditure, of the charitable cornpany for that period. In preparing those financial
stalements, the trustees are required to
select suitable accounting policies and then apply them consistently.
ObSe￿e the methods and principles in the Charity SORP;
makejudgements and estimates that are reasonable and prudent-
state whether applicable UK Accounting Standards have been followed, subject to any material departures
dlsclosed and explained in the financial statements. and
prepare th8 financial statements on the going concern basis unless it is inappropriate to presume that the
charitable company will continue in buslness.
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy al
any time the financial position of the charitable company and lo enable them to ensure that Ihe financial stalemenls
comply wth the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable
company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditors are unaware- and
the Trustees have taken all steps Ihat they ought to have taken to make themselves aware of any relevant
audit informalSon and to establish that the auditors are aware of thal information.
AUDITORS
The auditors. Haines Watts, will be proposed for re-appointment at the forthcoming Annual General Meeting.
SIGNED ON BEHALF OF THE BOARD OF TRUSTEES:
Barry Knevitt - Chairperson
Dated

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
Opinion
We have audited the financial statements of Pioneering Care Partnership Ilhe 'charilll for the year ended 31 March
2021 which comprise the statement of finanGI81 activities, the balance sheet, the statement of cash flows and the
notes to the financial slatements, induding significant accounting policies. The financial reporting framework that has
been applied in their preparation is applicable law and United Kingdom Accounting Standards. including FRS 102
The Financial Reporting Standard applicable in the UK and Republic of Ireland {Uniled Kingdom Generally Accepted
Accounting Pradice).
In our opinion. the finanaal statements..
give a true and fair view of the state of the charitable companvs affairs as al 31 March 2021 and of ils incomiNJ
sources and application of resources, for the year then ended-
have been properly prepared in accordarrE with United Kingdom Generally Accepted Accounting Pracb'ce. and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for oplnlon
We conducted our audit in accordance with International Standards on Audtting (UK} {ISAs IUKII and applicable law.
Our responsibilities under those standards are further described in the Auditorfs responsibilities for the aLKlit of the
financial stslements section of our report. We are independent of the charity in accordance with the ethical
requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard.
and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the
audit evidence we have obtainecs is sufficient and appropriate lo provide a basis for our opinion.
Conclusions relatlng to going Goncern
In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting
in the preparation of the financial slalemenls is appropriate.
Based on the work we have performed. we have not idenlrfied any material uncertainties relating lo events or
conditions that, individually or collectively, may cast signrficant doubt on the charity's ability to continue as a going
concern for a period of at least twelve months from when the financial statements are aulhorised for issue.
Our responsibilities arKI the responsibilities of the trustees with respect lo going concern are described in the relevant
sections of this report.
However. not all future events or condrf(K)ns c8n be predicted. The COVID-19 viral pandemic is one of the most
significant economic events for the UK with unprecedented levels of uncertainty of outcomes. 11 is therefore difficult
lo evaluate all of the potential implications on the charitable company's activities, customers. suppliers and wider
economy. The trustees, view on the impact of COVID-19 is disclosed on within the trustees report on page 17 and
within the aGcounling policies.
Other Information
The other infomialion comprises the information included in the annual report other than the financial statements and
our audilorfs report Ihereon. The trustees are responsible for the other information contained within the annual report.
Our opinion on the financial statements does not cover the other information and, except lo the extent otherwise
explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to
read the other information and, in doing so, consider whether the other iriformation is materially inconsislenl with the
financial statements or our knowledge obtained in the course of the audit, or otherwise appears lo be materially
misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to
determine whether this gives rise to a material misstatement in the financial slalemenls themseSves. If. based on the
work we have performed, we conclude that there is a material misstatement of this other information, we are required
to report that fact.
We have nothing lo report in this regard.

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
Opinions on other matters prescribed by the Companies Act 2006
In our opSnlon, based on the work undertaken in the course of our audit..
the information given in the trustees. report, which includes the directors, report prepared for th& purposes of
company law, for the financial year for which the financial statements are prepared is consistent with the
financial statements,. and
the directors, report included within the trustees, report has been prepared in accordance wi(h applicabl8 legal
requirements.
Matters on whlch we are required to report by exception
In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit.
we have not Identified material misstalemenls in the directors. report included within the trustees, report.
We have nothing to report in respect of Ihe following matters in relation lo which the Companies Act 2006 requires us
to report to you if, in our opinion..
adequate accounting records have not been kept, or returns adequate for our audit have not been received
from branches not visited by us., or
the financial statements are not in agreement with the accounting records and ￿tUrns,. or
ertain disclosures of trustees, remuneration specified by law are not made- or
we have not received all the information and exp18nations we require for our audit. or
the tru$lees were not enlilled lo prepare the linancial slalemenls in accordance with the small ¢ompanies regitne
and take advantage of the small companies, exemptions in preparing the trustees, report and from the
requirement to prepare a strategic report.
Responsibilities of trustees
As explained more fully in the slalemenl of trustees, responsibilities. the trustees, who are also the directors of the
charity for the purpose of company law, 8re responsible for the preparation of the financial statements and for being
satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to
enable the preparation of financlal statements that are free from material misstalemenl, whether due to fraud or error.
In preparing the financial slalements, the trustees are responsible for assessing the charity's ability to continue as a
going concern, disclosing, as applicable, matters related lo going concern and using the going concern basis of
accounting unless the trustees either intend lo liquidate the charitable company or lo cease operations, or have no
realistlc alternative but lo do so.
Auditor's responsibl11￿e$ for the audit of the financlal statements
Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from
material misslalement, whether due lo fraud or error, and to issue an audilorfs report that ineludes our opinion.
Reasonable assurance is a high level of assurance bul is not a guarantee that an audit conducted in accordance with
ISAS IUKI will always detect a material misslalemenl when it exists. Misstatements can arise from fraud or error and
are considered material If, individually or in the aggregate, they could reasonably be expected lo influence the
economic deGisions of users taken on the basis of these financial statements.
Irregularities, including fraLkl. are instances of non-compliance wilh18ws and regulations. We deslgn procedures in
line with our responsibilities, outlined above, to delecl material misslatemenls in respect of irregularities, including
fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

PIONEERING CARE PARTNERSHIP
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF PIONEERING CARE PARTNERSHIP
We obtained an understanding of the legal and regulatory framework applicable lo both the Company itself and the
industry in which il operates. We identified areas of laws and regu181ions that could reasonably be expected to have
a material effect on the financial statements from our sector experience and through discussion with the diredors and
other management. The most significant were identified as the Companies Act 2006, UK GA4P IFRS102} and
relevant lax legislation. We considered the extent of compliance with those taws and regulations as part of our
procedures on the related financial statements. Our audit procedures included..
confirming with the directors and management whether they have ary knowledge or suspicion of fraud;
obtaining an understanding of the internal controls estsblished lo mitigate risks related to fraud or non-
compliance with laws and regulations.,
Confirmation received direct from banks to verify balance as on the last day of the aGcounting year-
Reviewed appropriateness of allocation of restricted funds-
Reviewing minutes of meetings of those charged with governance.
Our audit did not identify any key audit matter8 relating to the detection of irregularitie5 including fraud. However,
despite the audit being planned and conducted in accordance with ISAS (UK) there remains an unavoidable risk that
material misstatements in the financial slalements may nol be detected owing to inherent limitations of the audit, and
that by their very nature, any such instances of fraud or irregularity likely involve collusion, forgery, intentional
misrepresentations. or the override of internal controls.
A further description of our responsibilities is avai18ble on the Financial Reporbng Council's website at..
https'.Ilwww.frc.org.uklauditorsresponsibililies. This des¢ription forms part of our auditor's report.
Use of our rgport
This report is made solely to the charitable companys members. as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we might stale to the charitable company's
members those matters we are required lo slate to them in an auditors, report and for no other purpose. To the fullest
extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and
the charitable companls members as a body, for our audit work, for this report, or for the opinions we have fomed.
Gillian Benjamin ACA {Senior Statutory Audltor>
for and on behalf of Haines Watts North East Audit LLP
Chartered Ac¢ountants
statutory Auditor
17 Queens Lane
Newcastle upon Tyne
NE1 1RN

PIONEERING CARE PARTNERSHIP
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Current financlal year
Unrestrleted Unrestricted Restricted
funds
funds
funds
general designated
2021
2021
Total
Total
2021
2021
2020
Notes
Income frorn.
Donations
Charitable activities
other trading activities
Investments
283,799
1.768,887
284,302
28,104
4,843
5,537
1,593,233
294,179
3,362,120
288,126
28,104
18,999
2,459,729
499,401
14,753
3,824
Total Income
2.365,092
8.667
1,598,770
3.972.529
2,992,882
Ex
enditure on:
Raising funds
40,956
40,956
109.622
Charitable a¢livities
1,909,772
542.486
2,452,258
2,495,690
Total resour¢g$ expended
1,950,728
542,486
2,493,214
2,605,312
Net gainsl{Ioss8sI on investmenls
13
44.130
44,130
{14.3611
Net incoming resources beft>re
transfers
458,494
8.667
1,056,284 1,523,445
373,209
Gross transfers between funds
1261.139)
211,092
50,047
Net income for the yearl
Net movement in funds
197.355
219,759
1.106,331
1,523,445
373,209
Fund balances at 1 April 2020
1.232,653
210,922
493,070 1,936.645
1,563,436
Fund balances at 31 March 2021
1.430,008
430,681
1.599.401
3,460.090
1,936,645
The statement of financial aclivilies inclwjes all gaing and losses recognised in the year.
All income and expenditure derive from continuing activities.
The statement of financial activities also Complies with the requirements for an income and expenditure account under
the CompaniesAcl 2006.

PIONEERING CARE PARTNERSHIP
STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2021
Prior financial year
Unrestricted Rastrieted
funds
funds
2020
2020
Total
2020
Notes
Income from:
Donations
Charitable activities
Other trading activtties
Investments
11,429
1.826.963
499.401
14,753
7,570
632,766
18,999
2,459,729
499,401
14,753
Total income
2,352.546
640,336 2,992.882
Ex
enditure on:
Raising funds
109,622
109,622
Charitable activities
2.180,525
315,165 2.495,690
Tot21 resources expended
2,290,147
315,165 2,605,312
Nel gainslllossesl on investments
13
(14,361)
(14,361)
Net incomlng resources before transfers
48,038
325,171
373,209
Gross transfers between funds
(36,3441
36,344
Net Income for the yearl
Net movement in funds
11,694
361,515
373.209
Fund balances at 1 April 2019
1,431,881
131,555
1,563,436
Fund balances at 31 March 2020
1,443,575
493,070
1.936,645
The statement of financial activities includes all gains and losses recognised in the year.
All income and expendlture derive from continuing acts'vities.
The statement of financial activities also complies wlth the requirements foran income and expenditure account under
the Companies Act 2006.

PIONEERING CARE PARTNERSHIP
BALANCE SHEET
ASA T31 MARCH 2021
2021
2020
Notes
Flxed assets
Tangible 8ssels
Investments
14
15
115,207
288,360
131,030
494,853
403,567
625,883
Current assets
Debtors
Investments
Cash al bank and in hand
16
17
1.391.791
250,923
1,576.704
273,179
1.252.966
3,219,418
1,526,145
Creditors: amounts falling due within
one year
18
{162,895}
(215,383)
Net current assets
3,056,523
1,310.762
Total assets less current liabilities
3.460,090
1.936.645
Income funds
Reslricled fundg
Unrestricted funds
Designated funds
General unreslricled funds
21
1,599,401
493,070
22
430,681
1,430.008
210,922
1,232,653
1,860,689
1,443,575
3,460,090
1,936,645
The financial statements were approved by the Trustees on .......... ..............
H Brewster
Trustee
B Knevitt
Trustee
Company Registralion No. 03491237

PIONEERING CARE PARTNERSHIP
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Not•s
Cash flows from operating activities
Cash generated from operations
26
306.784
429,815
Investing activities
Purchase of tangible fixed assets
Purchase of investments
Proceeds on disposal of investments
Investment income re￿iVed
110,8501
184.2811
83,981
28,104
133.663)
148.3471
46,705
14,753
Net cash ggnarated froml{used in}
Investing activities
16,954
120,552}
Net cash used In flnancing aGtivities
Net Increase in cash and cash equivalents
323,738
409,263
Cash a￿1 cash equival8nls at beginning of year
1,252,966
843.703
Cash and cash equivalents at end of year
1.576,704
1,252.966

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accounting pollcles
Charity informatlon
Pioneering Care Partnership is a Company Limited by Guarantee registered in England and Wales. Every
member of the company undertakes to contribute to the assets if the company is wound up while helshe is a
member or within one year of ceasing lo be 8 member, such amount as may be required not exceeding £1.
The address of the registered office is given in the legal and administration information page.
1.1 Accounting conventlon
The financial statements have been prepared in accordance with the charity's governing document. the
Companies Act 2006 and 'Accounting and Reporting by Charities.. Statement of Recommended Practice
applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland {FRS 1021 leffeclive 1 January 20191" The charity is a Public Benefit Enlily
as defined by FRS 102.
The financial *atements are prepared in sterling, which is the functional currency of th8 charity. Monetary
amounts in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the hislorScal cost ConVent￿)n. modrfied to I￿r￿de the
revaluation of freehold properties and lo include investment propertles and certain financial instruments al fair
value. The principal accounting policies adopted are set out below.
1.2 Going concern
The financial slalemenls have been prepared on a going concern basis. The Trustees (Company Directors for
the purpose of Company lawl have reviewed and considered relevant infomialion, including the annual budget
in making their assessment. In particular, in response lo the COVID-19 pandemic. the Trustees have tested
their projections to take into account the impart on their business of possible scenarios brought on by the Impact
of COVID-19, alongside the measures that they can take to miligale the impact. Based on these assessments,
given the measures that coukj and will be undertaken to miligale the current adverse condltions, the current
resoLJrces available and new projects already confirmed for 2021-22 the Trustees have concluded that they
can continue to adopt the going concern basis in preparing the annual report and accounts.
1.3 Charltable funds
Unrestricted funds are available for use at the discretion of the trustees in fUrt￿ranCe of their ¢harilable
objectives.
Designated funds ¢ompfise unrestricted funds that have been set aside by the trustees for particular purposes.
The aim and use of each designated fu￿1 is set out in the notes to the financial statements.
Reslricled funds are subject lo specrfic conditions by donors as to how thBy may be used. The purposes and
uses of the restricted funds are set out in the notes to the fin8n¢ial slalements.
1.4 Income
Income is recognised when the charity is legally enlilled to h after any perfomance conditions have been mel.
the amounts can be me2sured reliably, and il is probable that Ir￿Me will be received.
Cash donations are recognised on receipt. Other donations are recognised once the charity has been not￿ted
of the donation, unless performance eondilions require deferral of the amount. Income lax recoverable in
relation to donations received under Grft Aid or deeds of covenant is recognised al the time of th8 donation.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Accounting policies
Income from char(tab5e activities includes income re￿iVed under contract or where entitlement tts grant funding
is subject lo specific performance conditions and is recognised as earned. Grant income included in this
category provides funding lo support performance activities and is recognised where there is entiuement,
certainty of recelpl and the amount can be measured with reasonable certainty. Income received lo deliver
services over a specrfic period covering more than one financial year is accounted for over the specific period.,
related expenditure is accounted when incwred.
Interest receivable on funds held on deposit is inctuded when r8ceivable and the amount can be measured
reliably by the charity, thls Is normally upon nolificalion of the interest paid or payable by the bank.
1.5 Expenditurg
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation commilling the
charity to that expenditure, il Is probable that a transfer of economic benefits will be required in settlement and
the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and
has been classified under headings that aggregate all cost related to the category. Where costs cannot be
directly attributed lo particular headings they have been allocated to aGtivities on a basis consislenl with the
use of resources.
The charity is partially exempt for VAT and input VAT not recoverable is charged to management and
adminislralion costs.
Support costs are those that assist the work of the charity but do not directly represent charitable activities and
include office costs, governance costs, and administrative payroll costs. They are incurred directly in support
of expenditure on the objects of the charity.
1.6 Tangiblg fixed assets
Tangible fixed assets are initially measured at Gost and subsequently measured at ¢ost or valuation, net of
depreciation and any impaimienl losses.
Depreciation is recognised so as to write off the cost or valuation of assets less thelr residual values over their
useful lives on the following bases:
Improvements to property
Hydrotherapy pool
Hydrotherapy Pool
6¥0 on cosl
25 /0 on cost
25 /0 on cost
The gain or loss arising on the disposal of an asset is determined as the drfference be￿een the sale proceeds
and the carying value of the asset, and is recognised in nel incomel{expenditurel for the year.
Fixed assets costing less than £1,500 are not capilalised.
1.7 Fixèd asset investments
Fixed asset investments are inilialty measured at transaction Pri￿ excluding transaction costs, and are
subsequently measured al fair value at each reporting date. Changes in fair value are recognised in net
incomel{expenditure) for the year. TransaCt￿n costs are expensed as incurred.
1.8 Impairment of tlxed asset5
Al each reporting end date, the charity reviews the carrying amounts of ils tsngible assets to determine whether
there is any indication that those assets have suffered an impaiment loss. If any such indication exists, the
racov8rable amount of the asset is estimated in order to determine the extent of the impairment loss lif any).

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
A¢counting policles
1.9 Cash and cash equivalents
Cash and cash equivalents include cash in hand, deposits held al call with banks, other short-lerm liquid
investments with original maturities of three months or less, and bank overdrafts. Bank ovordrafts are shown
thin borrowings in current liabilities.
1.10 Financial Snstruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments.
Basic financial instruments are initially recognised al transaction value and subsequerrtly measured al their
settlement value with the exception of bank loans which are subsequently measured at amortised cost using
th8 effective interest method.
1.11 Taxation
The charity is an exempt charity within the meaning of schedule 3 of the Charities Act 2017 and is considered
to pass the testes set out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of
a oharitable company for UK corporation lax purposes.
1.12 Employee beneflts
The cost of any unused holiday enlillement is recognised in the period in which the employee's services are
received.
Termination benefrts are recognised immediately as an expense when the charity Is demonstrably committed
to terminate tho employment of an employee or to provide termination benefbts.
1.13 Retirement beneflts
The charity operates a delined contribution pension scheme. Payments to defined contribution retirement
benefit schemes are charged as an expense as they fall due.
Crltical accounting estimates and judgements
In the application of the charity's ac¢ounting policies. the trustees are required to make judgements, eslimales
and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other
sources. The estimates and associated assumptions are based on historical experience and other factors that
ar8 considered lo be relevant. Actual results may differfrom these estimates.
The eslim8tes arKI underlying assumptions are reviewed on an ongoing basis. Revisions to accounting
estimates are recognised in the period in which the estimate is revised where the revision affects only that
period, or in the period of the revision and future periods where Ihe revision affects both current and future
periods.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Donations
Total
Total
2021
2020
Donations and gifts
Job retention scheme
66,461
227,718
10,243
8,756
294,179
18.999
Charitable activities
2021
2020
Contracts
Grants
2.030,651
1.331.469
2,037,218
422,511
3.362.120 2,459,729
Analysis by fund
Unreslricled funds- general
Restricted fu￿lS
1,768,887 1,826,963
1,593,233
632.766
3,362,120 2.459,729

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
other trading activities
Unrestricted Unrestricted Unrestricted Unrestricted
funds
funds
funds
funds
general designated
general
general
2021
2021
2021
2020
Hydropool takings
Rents and service charges
Fees and room hire
Therapy income
Classes and courses
Coffee shop
Fundralsing
Other
720
245.587
12,963
370
720
245,587
16,787
370
53,088
231,902
60,555
31,159
8.827
67,329
28,617
17.924
3.824
24.453
209
24,453
209
Other trading 8Ctivilies
284,302
3,824
288,126
499,401
Investments
Unrestricted Unrestricted
funds
funds
general
general
2021
2020
Investment income
Interest receivable
3.300
24.804
4,642
10,111
28.104
14,753

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Raising funds
Unrestricted Unrestricted
funds
funds
general
general
2021
2020
Tradin
costs
Direct Delivery Costs
Staff costs
Hydropool costs
9,948
27.282
726
37,231
69,388
Tradlng costs
37.956
106.622
Investment mana
emerrt
3.000
3,000
40,956
109,622

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Charitsble activities
2021
2020
Staff costs
Depreciation and impairment
Room Hire
Travel and Subsistence
Activity Expenditure
Partner Payments
Direct costs
Office costs
Training
Rent and rates
Marketing
Legal and professional
Hydropool maintenance
Bank charges
Irrecoverable VAT
Miscellaneous
1,854,758 1,765,585
26,673
19,769
{4731
25,108
14.099
69,391
104,266
44,430
15,158
39,740
1,225
2,085
184,298
202,361
11,626
58.435
90.180
83,071
33,918
44,027
39,184
41.379
1,722
3,198
29,009
47
4,117
48.718
2.408.888 2,448,216
Share of support costs (see note 9}
Share of governance costs Isee note 9)
37,920
5.450
40.953
6,521
2,452,258 2,495,690
Analysis by fund
Unreslricled funds - general
Restricted funds
1,909,772 2,180,525
542,486
315,165
2,452,258 2,495,690

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Support costs
Support Governance
costs
costs
2021 Support costs Governance
cos15
2020
Staff costs
Room hire
Office costs
Travel costs
Training
36,436
63
1.421
36,436
63
1,421
35.503
941
1.563
2,282
664
35,503
941
1.563
3,353
664
1,071
Audit fees
5,450
5,450
5.450
5,450
37,920
5,450
43,370
40,953
6.521
47,474
Analysed bel￿een
Charitable activities
37,920
5,450
43,370
40,953
6,521
47,474
10 Net movement in funds
2021
2020
Net movement in funds is stsled after chargingllcredilingl
Fees payable to the companvs auditor for the audit of the company's financial
statements
Depreciation of owned tangible fixed assets
5.450
26,673
5,450
19.773
11 Trustgas
The Iruslees were not paid or received any other benefits from employment in the year (2020 - £nlll.
No trustees received reimbursement of expenses during the year12020 - three trustees received £1,547)-
No Iruslee received payment for profession81 or other serv￿8 supplied lo the charity {2020 - £nill.
12 Employegs
The average monthly number of employees during the year was..
2021
Number
2020
Number
Chief executive
Senior management
Quality, HR and finan¢e
Admin & support
other project staff, etc
10
10
75
73
Total
98
101

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
12 Employees
Employment costs
2021
2020
Wages and salaries
Social security costs
Other pension costs
1,720,032
123,280
75,164
1,698,451
117.479
54,546
1,918.476
1,870,476
The number of employees whose annual remuneration was £60,000 or more
were..
2021
Number
2020
Number
£60,000 - £70,000
The key management personnel include the Chief Executive. Executive Leads and Project and People
Managers. The lolal employee benefits of the key management personnel of the charity were £263,916 {2020
£266.0071.
13 Net galnslllossesl on investments
Unrestricted Unrestricted
funds
funds
ggngral
general
2021
2020
Gainlllossl on sale of investments
44,130
{14,3611

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
14 Tangible flxed assets
Improvements Hydrotherapy
to property
pool
Fixtures,
fitting &
equlpment
Ttstsl
Cost
At 1 April 2020
Additions
Disposals
209.511
41,829
198,092
10,850
14,771)
449.432
10.850
14.7711
At 31 March 2021
209,511
41,829
204,171
455,511
Depreciation and impairment
At 1 April 2020
Depreciation charged in the year
Eliminated in respect of disposals
108,190
12.571
41,829
168,383
14.102
(4,771 }
318,402
26,673
{4.771)
At 31 March 2021
120,761
41,829
177,714
340,304
Carrying amount
At 31 March 2021
88,750
26.457
115,207
At 31 March 2020
101,320
17
6,259
131,030
All fixed assets are for direct charitable use.
Durlng the year ended 31 March 2011 an extension to the Pioneering Care Centre was completed. The
extension was developed by County Durham Gouncil under a partnership agreement with PCP and was funded
by the Community Assets Programme via The Big Lottery. As part of this partnership agreement, on completion
of the building. Durham County Council adjusted the terms of the lease of the Pioneering Care Centre to PCP
to a long term leasehold of 125 years. starting in April 2010. al a peppercorn rent.
Leasehold property improvements capitalised after the extension of the lease will be appraised on an individual
projed basis and will be depreciated according to the charity's assessment of their useful economic life.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
15 Flxed asset investments
Listed
Unlisted
investments investments
Cash in
portfolio
Total
Cost or valuation
Al 1 April 2020
Additions
Unrealised (loss} I gain
Cash held
Disposals
212.575
84,281
44,130
250,923
31,355
494,853
84.281
44,130
{266,569}
168,3351
1250.923)
115,646)
{68.335)
At 31 March 2021
272.651
15,709
288,360
Carrylng amount
At 31 March 2021
272,651
15,709
288.360
At 31 March 2020
212,575
250,923
31,355
494,853
Equity investments Ihal are traded on a quoted market are held al fair value delemiined by reference lo the
quoted price for identical assets in an active market at th& balance sheet date.
16 Debtors
2021
2020
Amounts falling due wlthin one ygar:
Trade debtors
Other debtors
Prepayments and accrued income
1.268,150
390
123.251
184,700
88.479
1.391,791
273,179
17 Current asset investments
2021
2020
Unlisted investments
250,923
The charity holds a secured bond which has been invested for 7 years al an interest rale fixed at 3.13YD per
annum. Due lo changes with the Trust the funds are held with this is due lo mature al 31 March 2021.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
18 Credltors: amounts falling due within one year
2021
2020
Not95
Other taxation and social security
Deferred income
Trade credttors
Other creditors
Accruals and deferred income
64,347
17,413
47,623
100
33,412
69,742
79.729
45,821
100
19,991
19
162,895
215,383
19 Deferred Income
2021
2020
Other deferred income
17,413
79,729
20 Flnancial instruments
2021
2020
Carrying amount of financial assets
Instrumenls measured at fair value through profrt or loss
523,574
212,575

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
21 Restricted funds
The income funds of the charity include restricted funds comprising the followlng unexpended balantss of
donations and grants held on trust for specifio purposes..
Current year
Movernent in funds
Balance at
1 April 2020
In¢oming
re$our¢*5
Resources
expended
Transfer5
Balance at
31 March 2021
Hydrotherapy Pool
BBO Road
BBO SFrv
Growing our Community (formally
Dementia Friendly Gardening Grant)
Together 21
Healthwatch England Secondmenl
COVID-19 Resilience Hub (Durham)
Befriending Research Project
RCG Mapping Grant
Safe Haven
Options
Heallhwatch CIC
Sport England - This Girl Can
Young Adutts Support Cafe
RGC Befriending Research Project
80,098
80.098
138.711
38,246
(146,8891
139,986)
8,178
3,079
1,339
5.213
1,320
45.201
30,000
1.001.000
206,000
(563}
162,263)
{22.8931
{15,8891
563
37.062
6,533
20.000
7,107
985,111
206,000
196.039
38,748
3,590
18,233
7,703
7,256
21,644
346,041
39.909
1119,161)
1104,716}
(30,841)
103,555
3.590
18,730
14971
19501
13,5361
125,143}
8,653
7,860
14,634
2,932
32.153
493.070 1,598,770
1542,4861
150,0471 1,599,401
Prlor yaar
Movement In funds
Incomlng
Resourc¢$
re$our¢es
6xpended
Balancè 01
1 Aprll 2019
Transfers
Balan¢¢ at
l April 2020
Hydrotherapy Pool
BBO Road
BBO SFTV
Growing our Community {formally
Dementia Friendly Gardening Grant)
Together 21
RCG Mappirg Grant
Safe Haven
Heallhwatch CIC
74,993
5,080
168.666
45,086
25
{173,1801
142,0241
80,098
4.514
17
3.079
7.322
24,999
10,251
15,951
350,000
45,302
113,263)
171,877)
{3,959}
{5,393}
15,4941
903
30,927
5,213
346.041
39,909
18,730
24,224
131,555
640.336
(315,165)
36,344
493,070

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
21 Restricted funds
Hydrotherapy pool renovation fund is the amount sel aside for the planned replacement of the Hydrotherapy
pool in the Pioneering Care Cenlre.
Building Better Opportunities - Reaching Out Across Durham (ROAD) supports disadvantaged individuals in
Durham aged 25+ who are furthest away from employment and experiencing significant barriers. ROAD is
funded by the Big Lottery Fund and the European Social Fund, hosted by Groundwork NE & Cumbria and
involves several partner organisations. PCP leads the health and wellbeing aspect and contributions to fina￿181
and digital inclusion work.
Building Better Opportunities- Slep Forward Tees Valley ISFTV) support local people lo overcome the complex
reasons preventing them from finding work. These barriers could include physical or merrt81 ill health, a lack of
self-confidence, a gap in skills. a conviction or an addiction. Step Forward Tees Valley is joint funded by the
Big Lottery Fund and the European Social Fund. as part of their investment in local projects that tackle the root
causes of povety and promote social inclusion. PCP delivers health and wellbeing support in Darfington,
Redcar & Cleveland and Middlesbrough.
Dementia friendly gardening grant was received from Durham County Council in the year to support the
Dementia Friendly Café.
Together 21 support children young people with Down Syndrome and their families in the Durham and Teesside
area.
RCG Mapping Grant- PCP secured resource to support the development of information plarforms for Children
and Young People and Adults lo support the work of County Durham's Mental Health Partnership and the
Resilient Communities Group. This grant was awarded to enable scoping, testing and development prior to
launching a platform (website) for use by local people. This work was due to fully commence al the end of
2019-20 but was delayed due lo COVID-19.
Saf8 Haven - as part of a national NHS Transformation pilot PCP has been commissioned to develop 'Safe
Havans, across the communities of County Durham and Darlinglon. This work was due lo commence at the
end of 2019-20 bul was delayed due to COVID-19.
Heallhwalch CIC relates to furvjs transferred to PCP during 2016 followng the closure of the organlsation.
Heallhwalch England Secondmenl - expertise of a Healthwalch Project Lead to support the development of
national governance templates, policies and procedures. This was a lime-limit assignment.
PCP secured funding for COVID 19 Resilience Hub to help provide access to timely and local support for
COVID-19 specific mental health and emotional wellbeiro needs within County Durham.
The Befriending Research Project helps support in the response lo community mental health needs and develop
new systems for delivery of community support services.
Options is a member led day Serv￿ providing support for adults wlth a range of learning and physical
disabilities.
This Girl Can funding was received to support a programme of physical activity sessions Ihal will encour8ge
women to participate in a relaxed, informal environment with 8n emphasis on positivity, encouragement and
support.
PCP provide a safe space for the Young Adults Support Café and a dedicated worker to deltver the sessions.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
22 Designated funds
The income funds of the charity include the following designated funds which have been set aside out of
unrestricted funds by the trustees for specific purposes..
Current year
Movement In funds
InGoming
Resource$
ource5
expended
Balanc8 at
1 April 2020
Transfers
Balance at
31 March 2021
Hydropool
Project Fund
157.241
53,681
8,667
220.476
19,384)
386,384
44.297
210,922
8.667
211,092
430.681
Prfor year
Movement in funds
Incomlng
RÈsources
resources
expended
Balan¢e at
1 Aprll 2019
Transfer$
Balance at
31 Mar¢h 2020
Hydropool
Project Fund
150,000
7,241
157.241
53.681
53,681
150,000
7,241
53,681
210,922
Hydropool needs to be replaced. A fundraising campaign will commence lo part raise the funds. Trustees have
set aside some reserves to support the overall replacement c05ts.
Projeots- This underspend relates lo project delivery during 2019120, for example County Durham Healthwatch.

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
23 Analysis of net assets between funds
Current year
Unrestricted Designated Restricted
funds
funds
funds
2021
2021
2021
Total
2021
Fund balances at 31 March 2021 are represented
by=
Tangible assets
Investments
Current assetsllliabilities)
115,207
288,360
1,026,441
115.207
288,360
3,056,523
430,681
1,599,401
1,430,008
430,681
1,599,401
3,460.090
Prior year
Unrestricted Designated Restrlcted
funds
funds
funds
2020
2020
2020
Total
2020
Fund balances al 31 March 2020 are represented
by..
Tangible assets
Investments
Current assetg(liabilities)
131,030
494,853
606,770
131,030
494,853
1.310,762
210.922
493,070
1,232,653
210,922
493,070
1.936,645
24 Operating lease commitments
Al the reporting end date the charity had outstanding commitments for future minimum lease payments under
mn-cancell8ble operating leases, which fall due as follows-.
2021
2020
Within one year
Befjween two and five years
In over five years
6,257
147
19,715
6,403
110
6,513
26.228

PIONEERING CARE PARTNERSHIP
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
25 Related party transactions
There were no disclos8ble related party transactions during the year12020 - none}.
Remuneration of key management personnel
The remuneration of key management personnel is as follows.
2021
2020
Aggregate compensatDn
263,916
266,007
26 Cash generated from operations
2021
2020
Surplus for the year
1,523.445
373,209
Adjustments for..
Investment income recognised in slalemenl of financial activities
(Gainllloss on disposal of Investments
Depreciation and impaimienl of tangible fixed assets
(28,1041
144,1301
26,673
114,7531
14,361
19,772
Movements in working capital..
{Increase}Idecrease in debtors
Increasel(decrease} in creditors
(Decreaseyincrease in provisions
(Decreaseyincrease in deferred income
11,118,612}
9,828
16,027
126,9701
11 (YJI
48,269
162,3161
Cash generated from operations
306.784
429.815
27 Analysis of changes in net funds
The charf(y had no debt during the year.



## **Pioneering Care Partnership** 

Report to the Trustees following the audit of the financial statements for the year ended 31 March 2021 






The Trustees Pioneering Care Partnership Carer’s Way Newton Aycliffe DL5 4SF 15 July 2021 Dear Trustees 

## **Audit for the year ended 31 March 2021** 

Following the completion of our audit fieldwork on the financial statements of Pioneering Care Partnership for the year ended 31 March 2021 we have the pleasure of submitting our Report to Management, setting out the most significant matters which have come to our attention during our audit and of which we believe you need to be aware of when considering the financial statements. The matters included in this report have been discussed with management of Pioneering Care Partnership during the audit and at our closing meeting on 30 June 2021. 

We would like to express our appreciation for the assistance provided to us by the finance team and other staff at the charity during the audit. 

## **Use of this report** 

The procedures that we carry out are designed to provide us with reasonable assurance that the financial statements, taken as a whole, are free of material misstatement. They are not designed to disclose all errors or weaknesses in controls that exist and we report only on those that we have discovered during the course of our work. This report has been prepared for the Trustees’ information only and is not intended to include every matter that may have come to our attention. We accept no responsibility for any reliance that might be placed on it for any purpose by third parties, to whom it should not be shown without our prior written consent. 

Yours sincerely 

## **Haines Watts** 

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## **Pioneering Care Partnership Contents** 


**Page** 4-5 Audit overview 6-7 Significant matters arising from the audit 8 System and control weaknesses Appendices 9-11 Developments in the sector 12-13 Letter of representation 

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## **Pioneering Care Partnership Audit Overview** 

## **Audit scope and approach** 

Our audit work has been undertaken for the purpose of forming our audit opinion on the financial statements of Pioneering Care Partnership prepared by management with the oversight of the trustees and has been carried out in accordance with International Standards on Auditing (UK) (ISAs). 

Our work combined substantive procedures, involving on a test basis direct verification of transactions and balances (including obtaining confirmations from third parties where we consider it necessary), with a review of your financial systems and controls where we considered relevant to our audit. No limitations were placed on our work. 


This report refers only to material matters we have identified during the course of the audit of the financial statements of Pioneering Care Partnership for the year ended 31 March 2021 and which, in our professional opinion, are of sufficient importance to merit your attention. These matters are included within subsequent sections to this report. 

You should note that our evaluation of the systems of control at Pioneering Care Partnership was carried out for the purpose of our audit and it is not intended to be a comprehensive review of systems and processes. 

## **Communicating significant findings from out audit** 

We are required by the ISAs to communicate with the trustees as “those charged with governance” various matters from our audit including: 

- our views about significant qualitative aspects of the charity’s accounting practices, including accounting policies, accounting estimates and financial statement disclosures; 

- significant difficulties, if any, encountered during the audit; 

- any significant matters arising during the audit and written representations we are requesting; 

- circumstances that affect the form and content out our audit report, if any; and 

- any other significant matters brought to our attention during the audit. 

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## **Pioneering Care Partnership Audit Overview** 

## **Materiality and identified misstatement** 

For the purpose of the audit we calculated materiality for the year ended 31 March 2021 to be £44,300 with performance materiality being £35,000. 

To assist you in fulfilling your governance responsibilities, which include maintaining oversight of the financial reporting process and the effectiveness of the system of internal control, we include, as part of Appendix B, a list of misstatements that were detected during the course of the audit. The adjustments processed within the financial statements have been agreed with the Chief Executive, Carol Gaskarth. There are no items that remain unadjusted which exceed the clearly trivial limit, which was set at £1,000. 


## **Financial statements** 

The trustees of Pioneering Care Partnership are responsible for the preparation of the financial statements on a going concern basis (unless this basis is not appropriate). The trustees are also responsible for ensuring that the financial statements give a true and fair view, that the process your management go through to arrive at the necessary judgements is appropriate and that any disclosure on going concern is appropriately made within the financial statements. 

## **Audit opinion** 

We have provided an unqualified audit opinion on the financial statements of Pioneering Care Partnership for the year ended 31 March 2021. 

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## **Pioneering Care Partnership Significant matters arising from the audit** 


We reported in our Planning Communication Letter (dated 11 May 2021) a number of areas we identified as having specific audit risk, we have commented below on the work undertaken in these areas as well as any other additional key risks, judgements or other matters in relation to the financial statements of Pioneering Care Partnership identified during the course of the audit. 

|audit.|||
|---|---|---|
|**MATTER IDENTIFIED**|**AUDIT IMPACT**|**RESPONSE**|
|Revenue recognition<br>In accordance with the ISAs completeness of<br>income and cut-off is always considered a<br>significant risk.|The financial statement may contain material<br>misstatement as a result of inconsistent<br>recognition with accounting policies.|A sample of grant and contract income was agreed back to documentation.<br>Walkthroughs were performed on each income stream, along with transactional testing.<br>Income is reviewed around the year end to ensure recorded in the appropriate period.|
|Management override - The ISA’s state that this<br>is always deemed to be high risk for an audit.|The financial statements may contain material<br>misstatements as a result of fraud or error<br>due to management override of controls.|Walkthroughs were performed on all material areas of the financial statements to<br>ensure that key controls in place are followed.<br>A sample of journals were reviewed and agreed to further documentation.|



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## **Pioneering Care Partnership Significant matters arising from the audit** 


|**MATTER IDENTIFIED**|**AUDIT IMPACT**|**RESPONSE**|
|---|---|---|
|**ISA 540 – Accounting estimates**<br>Introduces the requirement to assess inherent<br>and control risk when assessing the risk of<br>material misstatement.|This increases the documentation and review<br>of higher risk areas, along with increased<br>disclosure in the financial statements.|We identified support cost allocation as a key accounting estimate highlighted in our<br>planning communication letter.<br>We reviewed the assumptions in place for support cost allocations.|
|**ISA 570 – Going concern**<br>There is now a specific requirement to obtain<br>sufficient appropriate audit evidence regarding,<br>and conclude on, whether a material<br>uncertainty related to going concern exists.|This is likely increase the level of challenge<br>around the directors’ assessment of the going<br>concern and the information provided.|We undertook a review of managements assessment of going concern, including stress<br>testing budgets provided to us.<br>We gained an understanding and documented the impact COVID-19 has had on the<br>charity in the year and have discussed any future risks facing the charity. These risks are<br>included within the going concern assessment made.<br>The entityremains agoingconcern for theyear ended 31 March 2021.|
|**ISA 240 – Auditors Responsibility relating to**<br>**Fraud**<br>An Auditor is responsible for obtaining<br>reasonable assurance that the financial<br>statements taken as a whole are free from<br>material misstatement, whether caused by<br>fraud or error.|The auditor's report shall explain to what<br>extent the audit was considered capable of<br>detecting irregularities, including fraud. This<br>explanation shall be specific to the<br>circumstances of the charity and work<br>undertaken during the audit.|We discussed with management and no issues were brought to our attention, this is also<br>included in our management representation letter.<br>We obtained external confirmation of bank balances at the period and noted no<br>differences.<br>We obtained external confirmation of creditor balances with creditors outstanding at the<br>year end.|



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## **Pioneering Care Partnership Systems and controls issues** 


We have set out below certain potential improvements to the charity’s processes and controls which we noted during our audit work. 

In order to provide you with a clear picture of the significance of the issued raised, we have graded the issues by significance/priority. 

|**AUDIT FINDINGS**|**RECOMMENDATIONS**|**PRIORITY**|**MANAGEMENT RESPONSE**|
|---|---|---|---|
|There was no detailed documentation available for the<br>Tees Esk & Wear Valley NHS Trust grant|We recommend all grants have filed<br>documentation to ensure appropriate restrictions<br>are identified and monitored|||
|Risk Register does not include COVID-19 as a specific<br>risk to the organisation|COVID-19 and the impact on the charity should be<br>identified as a risk and monitored closely by the<br>trustees and management|||



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## **Pioneering Care Partnership Appendix A – Developments in the sector** 


## **Charity Commission publications** 

The Charity Commission has a number of publications offering guidance; the following have been updated over the last year: 

- Coronavirus (Covid-19) guidance for the charity sector (March 2020) 

## **Charity governance, finance and resilience – 15 questions trustees should ask** 

CC3 – The essential trustees set out six key duties for a charity trustee. Focusing on three of these duties The Commission has designed 15 questions to get trustees to consider the charity’s solvency, resilience and quality of governance. 

- Filing charity annual returns during the coronavirus pandemic (March 2020) 

- Coronavirus: what to report and how (March 2020) – since updated as noted below 

- Preparing a charity annual return (March 2020) 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_ data/file/569550/15_questions_trustees_should_ask.pdf 

- Charity Commissionwhistleblowing privacy notice (January 2020) 

- Reporting a serious incident in your charity when it involves a partner (December 2019) 

- Change your charity’s structure (November 2019) 

- Preventing charity cyber crime: insights and action (October 2019) 

- Protect your charity from fraud and cyber crime (October 2019) 

## **Filing charity annualreturns during the coronavirus pandemic** 

The Charity Commission identifies that the charity sector faces a number of challenges during the recent pandemic but will also play a vital role to their beneficiaries, therefore they want to assure charities that their approach during this period of uncertainty will be as supportive as possible. 

- CC23 - Exempt charities (August 2019) 

- CC31 - Independent examination of charity accounts: guidance for trustees (August 2019) 

- How to report a serious incident in your charity (June 2019) 

As a result charities which are due to file their annual return imminently but feel that they cannot do so can request an extension. This would need to be done by calling The Charity Commissionon 0300 066 9197. 

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## **Pioneering Care Partnership Appendix A – Developments in the sector** 


## **Charities Commission guidance regarding Covid-19** 

The Charity Commission has published guidance for the charity sector in respect of difficulties they may be facing due to the Coronavirus (COVID-19) pandemic. For some charities, this may be an increase in demand for others a grim financial impact. 

https://www.gov.uk/government/news/coronavirus-covid-19-guidance-for-the-charitysector 

The Charity Commission guidance highlights the following key areas for charities to consider: 

- Financial support for those charities no longer able to operate due to COVID-19 to enable charities to pay wages is available in the same way that it is to businesses. 

- Reserves held by the charity can be spent to help cope with the charity’s financial position; however trustees will still need to consider the short, medium and longer term priorities. 

- Funds that have been designated for particular projects by the trustees can be undesignated and used for other purposes. 

- Restricted and permanently endowed funds (where the donor has specified that the funds must be used for a particular purpose) should only be considered after other options such as the use of reserves are not possible. There may be ways under the Charities Act 2006 or the terms of the original gift to amend or release the restrictions on these funds; but you should seek professional advice if you are considering this option and that the Charity Commission will be as helpful as possible where its consent is needed. 

- If necessary to postpone or cancel an AGM or other critical meetings. This is acceptable given the circumstances but you should record this. 

- Check your governing document if you are planning to hold meetings by video or teleconferencing. Some governing documents will include a provision allowing this, others will not. You should ensure that you demonstrate good governance if you decide to proceed with meetings in this way. 

- Charities are reminded to ensure that volunteers and staff are protected and it is recommended that charities refer to the Charity Commission safeguarding guidance. 

- The Charity SORP accounting standards has issued updated guidance. The guidance considers the implications for the trustees’ annual report, going concern and the alternative basis to going concern when preparing accounts under the SORP. 

10 




## **Pioneering Care Partnership Appendix A – Developments in the sector** 


## **SORP – Second Edition** 

In October 2019, the second edition Charities SORP FRS (102) was released. This edition of the SORP consolidates the changes made by SORP Updates Bulletins 1 and 2 into one document, along with changes in Accounting Standards and legislation subsequent to the first edition. 

A copy of the updated SORP can be found at the following address; 

https://www.charitysorp.org/media/647945/charities-sorp-frs102-2019a.pdf 

Information Sheet 4 will only be of relevance to those charities that participate in multiemployer defined benefit schemes, in relation to a recent amendment to FRS102. The amendments are applicable from 1 January 2020, although early adoption is permitted. The information sheet provides some detailed guidance to those charities participating in multiemployer defined benefit plans where the current treatment of the plan is that of a defined contribution plan in the absence of detailed information for the specific charity. Where sufficient information becomes available to account for the plan as a defined benefit scheme, there will be a transition from one basis of accounting to the other; the information sheet explains the accounting requirements and associated disclosures required. 

## **Further SORP updates** 

There are a further two update Bulletin updates which are not yet reflected in the SORP, these include; 

- Information Sheet 3 

- Information Sheet 4 

Information sheet 3 will be of relevance to charitable companies and addresses the implications of The Companies (Miscellaneous Reporting) Regulations 2018. The new regulations require charitable companies to include additional content on governance issues in their annual report from 1 January 2019. These changes only apply to large charitable companies. 

## **Future developments of the SORP** 

In 2019, new plans were announced that changes the way the SORP would be developed in the future. This included changes to the governance of the SORP making committee with a view to making the SORP more relevant to the needs of the charitable sector following criticism that charity accounts were becoming increasingly complex and difficult to prepare and comprehend. In February, new members were appointed to the new look SORP committee so it’s expected we will here more over the coming months. 

11 




## **Pioneering Care Partnership Appendix B – Letter of representation** 

Haines Watts 17 Queens Lane Newcastle upon Tyne NE1 1RN 

Dear Sirs 

The following representations are made on the basis of enquiries of management and staff with relevant knowledge and experience such as we consider necessary in connection with your audit of the charitable company’s financial statements for the year ended 31 March 2021. These enquiries have included inspection of supporting documentation where appropriate and are sufficient to satisfy ourselves that we can make each of the following representations. All representations are made to the best of our knowledge and belief. 

## **General** 

1. We have fulfilled our responsibilities as directors as set out in the terms of your engagement letter dated 7 August 2018 under the Companies Act 2006 for preparing financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), for being satisfied that they give a true and fair view and for making accurate representations to you. 


2. All the transactions undertaken by the charitable company have been properly reflected and recorded in the accounting records. 

3. All the accounting records have been made available to you for the purpose of your audit. We have provided you with unrestricted access to all appropriate persons within the charitable company, and with all other records and related information requested, including minutes of all management and trustee meetings and correspondence with The Charity Commission. 

4. The financial statements are free of material misstatements, including omissions. 

5. The effects of uncorrected misstatements (as set out in the appendix to this letter) are immaterial both individually and in total. 

## **Internal control and fraud** 

6. We acknowledge our responsibility for the design, implementation and maintenance of internal control systems to prevent and detect fraud and error. We have disclosed to you the results of our risk assessment that the financial statements may be misstated as a result of fraud. 

7. We have disclosed to you all instances of known or suspected fraud affecting the entity involving management, employees who have a significant role in internal control or others that could have a material effect on the financial statements. 

8. We have also disclosed to you all information in relation to allegations of fraud or suspected fraud affecting the entity’s financial statements communicated by current or former employees, analysts, regulators or others. 

12 




## **Pioneering Care Partnership Appendix B – Letter of representation** 

## **Assets and liabilities** 

9. The charitable company has satisfactory title to all assets and there are no liens or encumbrances on the charitable company’s assets, except for those that are disclosed in the notes to the financial statements 

10. All actual liabilities, contingent liabilities and guarantees given to third parties have been recorded or disclosed as appropriate. 

11. We have no plans or intentions that may materially alter the carrying value and where relevant the fair value measurements or classification of assets and liabilities reflected in the financial statements. 

## **Accounting estimates** 

12. Significant assumptions used by us in making accounting estimates, including those measured at fair value, are reasonable. 

## **Loans and arrangements** 

13. The charitable company has not granted any advances or credits to, or made guarantees on behalf of, directors other than those disclosed in the financial statements. 


## **Legal claims** 

14. We have disclosed to you all claims in connection with litigation that have been, or are expected to be, received and such matters, as appropriate, have been properly accounted for, and disclosed in, the financial statements. 

## **Laws and regulations** 

15. We have disclosed to you all known instances of non-compliance or suspected noncompliance with laws and regulations whose effects should be considered when preparing the financial statements. 

## **Related parties** 

16. Related party relationships and transactions have been appropriately accounted for and disclosed in the financial statements. We have disclosed to you all relevant information concerning such relationships and transactions and are not aware of any other matters which require disclosure in order to comply with legislative and accounting standards requirements. 

## **Subsequent events** 

17. All events subsequent to the date of the financial statements which require adjustment or disclosure have been properly accounted for and disclosed. 

13 




## **Pioneering Care Partnership Appendix B – Letter of representation** 

## **Going concern** 

18. We have considered the impact of Covid-19 on the going concern of the charitable company and have made appropriate disclosures within the financial statements. 

19. We believe that the charitable company’s financial statements should be prepared on a going concern basis on the grounds that current and future sources of funding or support will be more than adequate for the charitable company’s needs. We have considered a period of twelve months from the date of approval of the financial statements. We believe that no further disclosures relating to the charitable company’s ability to continue as a going concern need to be made in the financial statements. 


We acknowledge our legal responsibilities regarding disclosure of information to you as auditors and confirm that so far as we are aware, there is no relevant audit information needed by you in connection with preparing your audit report of which you are unaware. 

Each director has taken all the steps that they ought to have taken as a director in order to make them aware of any relevant audit information and to establish that you are aware of that information. 

Yours faithfully 

## **Grants and donations** 

20. All grants, donations and other income, the receipt of which is subject to specific terms or conditions, have been notified to you. There have been no breaches of terms or conditions in the application of such income. 

21. The restricted grants and donations are included within the financial statements. 

.............................................................................................................................. 

Signed on behalf of the board of directors 

Date 

14 




## **Pioneering Care Partnership Appendix B – Letter of representation** 



**----- Start of picture text -----**<br>
Summary of adjustments and unadjusted errors<br>Dr  Cr  Adj?  Adjusted  Unadjusted<br>Surplus per management accounts  1,462,396<br>1 VAT Creditor 5,874  5,874<br>Turnover  5,874<br>Being difference on VAT turnover<br>reconciliation N<br>2 Investment 44,430<br>Investment income 3,300  3,300<br>Investment manager costs 3,000  (3,000)<br>Gain on investment 44,130  44,130<br>Being recognition of investment movement in the period Y -<br>3 Accured income  16,619<br>Bank interest 16,619  16,619<br>Being the debit balances on the creditors<br>ledger Y<br>1,523,445  5,874<br>**----- End of picture text -----**<br>


15