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2025-12-31-accounts

Charity Registration No. 1067673 (England and Wales) Charity Registration No. SC039866 (Scotland) Company Registration No. 03469653 (England and Wales)

ABILITYNET (A COMPANY LIMITED BY GUARANTEE) ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST DECEMBER

2025

Contents

ABILITYNET (A COMPANY LIMITED BY GUARANTEE) ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST DECEMBER 2025 1

BILITYNET (A COMPANY LIMITED BY GUARANTEE) ANNUAL REPORT AND
NANCIAL STATEMENTS FOR THE YEAR ENDED 31ST DECEMBER 2025 1		 BILITYNET (A COMPANY LIMITED BY GUARANTEE) ANNUAL REPORT AND
NANCIAL STATEMENTS FOR THE YEAR ENDED 31ST DECEMBER 2025 1
Contents ............................................................................................................. 2
1. Legal and administrative information ...................................................... 4
2. Trustees Report for the year ended 31stDecember 2025 ...................... 6
3. Reference and administrative information .............................................. 6
3.1 Related parties ..................................................................................................................7
3.2 Governing document ......................................................................................................7
3.3 Trustee recruitment, appointment, training, and induction ..........................7
3.4 Management ......................................................................................................................7
3.5 Audit & Remuneration Committees .........................................................................8
3.6 Diversity and equality....................................................................................................8
3.7 Safeguarding ......................................................................................................................9
3.8 How our objectives deliver public benefit. ...........................................................9
4. Objectives and Activities .......................................................................... 9
4.1 How do we help? ........................................................................................................... 10
5. Charitable services ................................................................................ 10
5.1 Person centred support ............................................................................................. 11
5.2 Access to 1000s of online tips, tricks and adaptations.................................. 11
5.3 Powerful partnerships ............................................................................................... 12
5.4 Scotland impact ............................................................................................................. 12
5.5 TechShare Pro ................................................................................................................ 13
5.6 Public benefit ................................................................................................................. 13
6. Commercial Services ............................................................................. 14
6.1 2025 Operational Overview & Impact ................................................................. 14
6.2 Service delivery ............................................................................................................. 14
6.3 Market growth and regulatory complexity ........................................................ 14
6.4 Innovation and technology adoption ................................................................... 14
7. Plans for the future ................................................................................ 15
8. Review of financial position ................................................................... 16
9. Fundraising compliance – disclosure .................................................... 16
10. Reserves policy – disclosure ................................................................. 16
11. Investment principles – disclosure ........................................................ 17
12. Risk factors ............................................................................................ 18
13. Going Concern ....................................................................................... 18
14. Disclosure of information to the auditor ................................................ 18
15. Auditor .................................................................................................... 18
16. Statement of Trustees Responsibilities ................................................. 20
17. Independent Auditors Report to the members and trustees of AbilityNet21
17.1
Opinion ......................................................................................................................... 21
17.2
Basis for Opinion ...................................................................................................... 21
17.3
Conclusions relating to going concern ............................................................ 21
17.4
Other information .................................................................................................... 22
17.5
Opinions on other matters prescribed by the Companies Act 2006 ... 22
17.6
Matters on which we are required to report by exception ..................... 22
17.7
Responsibilities of trustees .................................................................................. 23
17.8
Auditor's responsibilities for the audit of the financial statements .... 23
17.9
Explanation as to what extent the audit was considered capable of detecting
irregularities, including fraud............................................................................................... 24
17.10
Use of our report ...................................................................................................... 25
18.
Statement of financial activities ............................................................. 27
Statement of financial activities for the year ended December-2024 ............ 28
19.
Balance sheet ........................................................................................ 29
20.
Cash flows .............................................................................................. 30
21.
Notes to the financial statements .......................................................... 31

ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

1. Legal and administrative information

Trustees A Brooks — Chairman (Resigned 7th February 2026) O Purcell (elected to Chairman 8[th] February 2026) A Orsi (elected to Vice-chair 8[th] February 2026) M Evason K Kanodia (Resigned 30 April 2025) C Josey (Appointed on 30 July 2025) G Pedlingham (Resigned 6th February 2026) N Rumsey D Silverstone L Smyth (Appointed on 30 July 2025) S Woodhams IBM UK Ltd (S Warwick) The Worshipful Company of Information Technologists (M Gurney Patron Martha Lane Fox, Baroness of Soho CBE President David Livermore OBE Vice President Roger Jefcoate CBE DL Chief Executive Amy Low Secretary Kim Bridges (Appointed on 7th November 2026) Fiona Watson (Resigned 6th November 2025) Charity number England and Wales 1067673 Scotland SC039866 Company number 03469653

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

Legal and administrative information continued

Principal address Suite 33 Pure Offices
Plato Close
Leamington Spa
Warwickshire
CV34 6WE
Registered office Suite 33 Pure Offices
Plato Close
Leamington Spa
Warwickshire
CV34 6WE
Auditor 9 Appold Street
London
England
EC2A 2AP
Bankers Coutts & Co
440 The Strand
London
WC2R 0QS
CCLA Investment Management Limited
Senator House
85 Queen Victoria Street
London EC4V 4ET
Nationwide Building Society
Kings Park Road
Moulton Park
Northampton NN3 6NW

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

  1. Trustees Report for the year ended 31[st] December 2025

The Trustees present their report and financial statements for the year ended 31 December 2025. The Trustees report includes the directors’ report required under company law.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity’s Memorandum and Articles of Association, applicable law and United Kingdom Accounting Standards including Statement of Recommended Practice (FRS 102), “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)”.

  1. Reference and administrative information

The charity is a company limited by guarantee registered in England and Wales under the number 03469653 at Companies House.

The charity is also registered with the Charity Commission in England and Wales under number 1067673 and with the Office of the Scottish Charity Regulator under number SC039866.

Trustees

The Trustees, who are also directors for the purpose of company law, who served during the year and up to the date of signature of the financial statements, were:

None of the Trustees has any beneficial interest in the company. All the Trustees are members of the company and guarantee to contribute £1 in the event of a winding up.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT

FOR THE YEAR ENDED 31ST DECEMBER 2025

Chief Executive who served during the year: A Low

3.1 Related parties

There were no related party transactions in the year.

3.2 Governing document

The organisation is a charitable company limited by guarantee, incorporated in the UK, and registered as a charity in England and Wales as well as in Scotland. The company was established under a Memorandum of Association, which created the objects and powers of the charitable company and is governed by its Articles of Association.

3.3 Trustee recruitment, appointment, training, and induction

AbilityNet currently has ten Trustees, who are also directors under company law; there are two Corporate Trustees, being IBM (UK) Ltd and The Information Technologists’ Company (WCIT) which each appoint a representative to the Board.

Other Trustees are selected for a range of skills to support the existing or emerging needs of AbilityNet. When a vacancy occurs, potential candidates are interviewed by a panel of Trustees.

Suitable individuals are briefed by the Chairman and Chief Executive before being proposed for appointment to the Board of Trustees. New Trustees receive a full briefing, including an induction pack containing the Memorandum and Articles, a copy of relevant policies with a glossary of terms and copies of minutes of previous meetings.

3.4 Management

Key management personnel comprise the Trustees and the senior management team.

The Chief Executive Officer is responsible for the charity’s overall day-to-day management reporting to the Board. Key strategic decisions are taken to the Board for approval and where appropriate a sub-committee is formed to consider anything that requires additional input or that needs resolution.

The Board of Trustees (Directors) is responsible for the overall strategic direction and sound financial practices within the charity. The Trustees hold Board meetings on a quarterly basis; they also receive a Monthly Business Update from the Chief Executive which includes management accounts, a report on progress to date and any notable events in the coming period.

The Chairman, as the representative of the Board, also maintains regular contact with the Chief Executive and, as necessary, secures agreement from the Board for urgent action, unless already empowered by the Board to make the necessary decision.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

Senior Managers are invited to Board meetings to provide briefings on different aspects of the charity’s work. The Trustees provide advice and support to senior managers whenever appropriate, so that their expertise and insights can be used to benefit the charity.

The senior management team who served during the year were:

3.5 Audit & Remuneration Committees

The Audit Committee considers the financial conduct of the organisation and related risks. In addition, current plans and actions are discussed and considered, including emerging and existing financial, economic, and operational risks to the charity and the evaluation of their impact and likelihood. The committee decides if and how to include these on the charity’s Risk Register. Actions are agreed where necessary and progress monitored on a regular basis.

This committee is made up of four experienced Trustees and is attended by AbilityNet’s Finance Director and Chief Executive. During 2025 this was chaired by O Purcell and met twice. One of which was with the external Auditors to review and recommend approval of the annual report and financial statements. It reports to the Board of Trustees at the next available board meeting.

3.6 Diversity and equality

AbilityNet seeks to provide an inclusive environment and encourage equal opportunities for its employees. We aim to deal with internal and external stakeholders and members of the public free from bias in an open and accessible way.

To further this aim, AbilityNet provides training to its employees (mandatory) and Trustees on Diversity and Equality to add to the cultural awareness and understanding of this subject throughout the organisation.

The Board of Trustees agree the context and strategic direction in this area, approving policies which underpin this across the charity. These are designed to inform and educate employees in our obligations under relevant legislation (e.g. Equality Act 2010) and to encourage an open and inclusive culture throughout the charity.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

3.7 Safeguarding

AbilityNet is committed to enabling a safe and rewarding environment for its employees and volunteers. Our Safeguarding policy is designed to ensure everyone is treated fairly and respectfully. We also have a whistle-blowing policy so that people can raise any concerns they have in confidence.

Several of our employees and volunteers carry out roles that may mean they encounter people who are considered to be vulnerable. We carry out regular criminal record checks for employees and volunteers engaged in such roles.

We review the information in our Safeguarding policy every two years to ensure it is current and in line with best practice. We aim to provide our staff and volunteers with the most up-to-date knowledge and understanding, using guidance from the Government and the Charity Commission, adapting our approach accordingly.

3.8 How our objectives deliver public benefit.

We have referred to the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities.

The Trustees have thought carefully about how planned activities will contribute to the aims and objectives they have set.

AbilityNet’s work benefits a wide range of organisations, including the voluntary sector, public and commercial organisations, and individuals across the United Kingdom and elsewhere.

Our main objectives and activities are described in more detail below:

  1. Objectives and Activities

AbilityNet’s vision is “a digital world accessible to all”. We work towards this vision by supporting disabled and older people to leverage technology to achieve their full potential at work, in education and in day-to-day life.

Our ambition is to improve lives by recommending and demonstrating technology to act as an enabler for our key audiences.

AbilityNet is known for the extent of its services, deep expertise, and insights, and for supporting a wide range of needs. Our staff and volunteers are experts who care; although our principal focus is the UK, our influence is global.

As more services move online, the potential for social and economic disadvantage increases for people struggling to access or use technology. We remain the only UK charity reaching out to support this pan-disability group. We support people in

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

building their confidence and capability to navigate the digital world and ensuring the technology they use, or wish to use, is accessible, usable, and inclusive.

4.1 How do we help?

We approach this in four ways:

The main areas we aim to influence are:

Throughout 2025, AbilityNet continued its mission to delete the digital divide by delivering free, practical, and life changing support to disabled and older people across the UK.

Through our national helpline, online resources, home visits, remote support, digital skills training, webinars, accessible technology guidance, community

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

partnerships, and volunteer-driven assistance, we provided practical, personalised help to thousands of people every day.

Our free programmes span everything from essential in person, deep impact, oneto-one support and confidence-building training, to online support and guidance used by hundreds of thousands of users. Together, these integrated services ensure that people can stay safe, connected and independent in a rapidly changing digital world.

5.1 Person centred support

Our national help line remained a vital first point of contact, 20,000 help line calls were answered last year, 50% more than the previous year.

“The support I received is greater than any praise I can give. I’m lost for words. At long last my mind is not in a muddle.” Daisy, Free Services Client

The AbilityNet Tech Volunteer programme empowers disabled and older people by providing essential support at home and remotely. More than 500 volunteers contributed their time and expertise, resolving almost 5,000 tech related queries in 2025, from choosing the right device to troubleshooting issues and providing hands-on digital skills training.

Volunteers rated their experience of participating in the programme 8.4/10, with 93% saying the experience is meaningful. This strong feedback highlights their satisfaction, especially with the programme’s flexibility and quality support. Volunteers feel a genuine sense of purpose, knowing their efforts help bridge the digital divide.

“Volunteering with AbilityNet has been truly rewarding. The support and resources are excellent, and I value the flexibility that helps me contribute in a way that fits around my life.”

5.2 Access to 1000s of online tips, tricks and adaptations

AbilityNet’s website attracted nearly one million visitors seeking reliable, accessible information.

Our free factsheets, giving advice on how technology supports a wide range of conditions, were downloaded 78,000 times.

“I have vision loss and had no idea that this kind of assistance was available! Fantastic! Thanks, I will try it. Super easy instructions in an easily legible font written in very simple language. Thanks again.” Factsheet user

My Computer My Way, our flagship accessibility guide, supported people with 680,000 sessions helping users customise accessibility features on computers, tablets, and smartphones to remove barriers to using their devices.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

Our events programme continued to grow, offering free public webinars and professional accessibility training. In 2025, more than 7,000 people took part in sessions covering digital skills, digital accessibility, inclusive design, and disability-related topics.

“This is the first time I've attended one of your webinars. I've found it very useful. I intend to attend all your webinars in the future. I regret not knowing about your existence earlier. Thank you for making me a little less apprehensive of being part of the huge digital divide that I acutely feel part of as I'm 70 years old and not a Digital Native. Thank you for giving me this opportunity to learn more.” Webinar attendee

“Brilliant session with understandable content - will be very useful to me in my work.” Free accessibility training attendee

5.3 Powerful partnerships

By forming partnerships, we were able to broaden our influence and deepen our impact. Our work with BT Group advanced us to Phase 3 of the national digital skills programme, and since joining forces, we've conducted over 13,000 training sessions across the length and breadth of the United Kingdom. Social value support tied to fibre rollout initiatives also grew, helping us reach an additional 16 locations throughout the UK.

“Since 2023, BT Group’s partnership with AbilityNet has enabled older adults and those who are digitally excluded across the UK to develop the skills and confidence necessary to access the online world. Our collaboration is fueled by AbilityNet’s expertise and enthusiasm, which supports our Connect for Good mission as well as social value targets in many public sector contracts.” Amy Caton, Senior Programme Manager, Social Impact, BT Group

Thanks to these initiatives and other community-funded projects, we enhanced our reach locally by providing 10,000 digital skills training interventions through both group workshops and one to one sessions.

“Technology is changing fast, these sessions are very valuable for those of us who have retired and have no other ways to update our knowledge.” Emma, Digital Skills Session Attendee

5.4 Scotland impact

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

most in need. By harnessing our expertise and working collaboratively with organisations and communities, we will open more digital doors and empower even more individuals to thrive in an increasingly digital world.

5.5 TechShare Pro

Now in its 9th year our annual TechShare Pro conference is our flagship community event and took place over three days in London in November 2025. This sold-out event was our biggest gathering yet, with over 400 in-person attendees and 1500 online registrants.

The event was supported by Microsoft, HSBC, Google, Barclays, Meta, Amazon and many other sponsors as well as partners such as the International Association of Accessibility Professionals (IAAP) which AbilityNet leads in the UK.

A mix of panels, forums and workshop featured 90 speakers from all sectors and many different parts of the world. Topics included AI and Accessibility, Neurodiversity, Customer Experience, brands, advertising and Accessibility leadership.

All the content is shared for free after the event and continues to be used by people from accessibility, digital inclusion and other experts.

5.6 Public benefit

Our estimate of the public benefit value of our free services delivered in 2025 under our measures is is £2,5mn versus £2,25m in 2024 (11% up year on year). Full details of our work are covered in our Impact Report, which is available for download on our website.

Highlights include:

Read the full report at AbilityNet's Impact Report 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

6. Commercial Services

6.1 2025 Operational Overview & Impact

During 2025, we successfully partnered with over 200 organisations across the public, private and third sectors. Our primary focus remained on translating broad accessibility objectives into tangible measurable improvements in both customer and colleague experiences. By providing robust strategic and operational support, we enabled our clients to benchmark effectively and significantly mature their digital accessibility programmes.

6.2 Service delivery

To facilitate this ongoing progress, we delivered a suite of solutions encompassing strategic consultancy, rigorous testing and manual auditing, inclusive user research, and digital platform accreditation. Additionally, our learning and development services continued to support organisations and individuals in embedding essential digital accessibility skills. Throughout the year, client engagement highlighted a sustained demand for overarching programme strategy, flexible testing models aligned with modern release cycles, international user research, role-specific training, and formal accreditation.

6.3 Market growth and regulatory complexity

The digital accessibility market experienced continued expansion in 2025, heavily driven by evolving legal and regulatory frameworks. The enforcement of the European Accessibility Act (EAA) in mid-2025 introduced significant compliance imperatives for organisations trading within the EU. We successfully positioned ourselves as a key facilitator during this transition. Through establishing readiness frameworks, published guidance, and expert advisory, we enabled clients to navigate regulatory uncertainty with confidence and take decisive, compliant action.

6.4 Innovation and technology adoption

As Artificial Intelligence and automation became increasingly prominent in industry discussion and client engagements, our approach focused on delivering pragmatic, tailored advisory. We guided clients in balancing the efficiencies of automated testing with the necessity of expert manual auditing and diverse user research as the definitive measures of quality.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

By actively monitoring emerging AI-assisted tools and the wider vendor landscape, we ensured our clients were equipped to navigate these new technologies and scale their accessibility programmes efficiently, underpinned by robust governance and specialist validation.

7. Plans for the future

The charity delivered record levels of public benefit and evidenced positive outcomes and significant impact for its charitable, commercial and community audiences during 2025 and we are exceptionally proud of the positive impact we have created.

We recognise however, that with the rapid pace of the digitisation of society and the opportunities and threats for disabled and digital excluded people in an AI-first world, our mission to ensure the needs of the widest audience are considered so that no-one is left behind has never been more vital. Uniquely placed at the intersection of innovation, policy and frontline delivery, we will use our influence, knowledge and proven delivery models to make meaningful progress in closing the digital divide.

Our ethos has ever been to achieve more through collaboration with partners small and large across the nation. Digital accessibility and disability inclusion are shared social and business imperatives and need to be solved together. During 2026 we will further grow this network and promote our proven ‘turnkey’ solution to digital exclusion to strategic partners and policy makers, inviting them to support us in scaling to meet the growing need for our support.

With the right partners and funding models we are optimistic that we can engage and support many more people that stand to gain so much from digital participation to safely and comfortably make the most of the digital world. We will work closely with relevant government departments to ensure that disabled and older people are at the heart of digital decision making and relevant regulation and legislation.

We will continue to work with a wide range of organisations as their strategic and technical accessibility and inclusion partners, ensuring they are developing digital experiences that are accessible and inclusive by design. Our user research practice, our database of disabled and older participants and our unique reach into digitally excluded populations means we are well placed to support the safe and ethical development of AI powered customer experiences.

The inherent biases that large language models (LLMs) have absorbed reflect the biases that exist in society. We will amplify the voice of lived experience and demand focus amongst innovators to design with inclusivity as a core consideration. As part of this, we will encourage and support organisations to actively recruit deaf, disabled and neurodivergent tech talent into their organisations. Until the teams creating digital

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT

FOR THE YEAR ENDED 31ST DECEMBER 2025

experiences reflect the audiences they serve, accessibility and inclusion risk remaining an afterthought.

  1. Review of financial position

The Summary of the year ended 31 December 2025 is as follows:

A surplus recorded of £212,654 (2024 loss recorded of £182,192) after depreciation costs.

At the Balance Sheet date the Charity’s total funds amounted to £1,714,230 (2024: £1,451,570) Free Reserves amounted to £1,557,826 (2024: £1,405,319).

  1. Fundraising compliance – disclosure

AbilityNet recognises that the generosity of our donors and partners is a critical constituent of our funding which enables us to carry out our charitable activities. We will continue to seek a diverse range of sources of income for our charitable activities.

Whilst our aim is to maximise our income, we recognise that on rare occasions we may consider refusing a donation or other involvement with a sponsor or a particular activity. In such an instance we will act with utmost integrity; we will respect any matters of legitimate confidentiality and, in conducting all discussions and conveying the decision, will aim to respect the dignity of the prospective donor and/or partner.

We had no occasions in 2025 to refuse any donations.

We seek to adhere to the highest standards of fundraising practice. Our fundraising activities comply with the standards in the Code of Fundraising Practice.

We have received no complaints about our fundraising this year. We also pay close attention to the changing regulatory environment to ensure that we remain compliant with best practice and that any fundraising is transparent, honest, and non-intrusive.

We did not directly approach the public in our fundraising activities or employ professional fundraising agencies. Most fundraising activities were planned and delivered in-house.

  1. Reserves policy – disclosure

The charity’s ambition in the medium to longer term is to provide five months’ cover of the charity’s day-to-day average running costs.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

Our free reserves (being Unrestricted Reserves excluding Fixed Assets) as of 31 December 2025 stood at £1,557,826 versus £1,405,319 prior year, providing x 3.9 months’ cover of an average of our last 3 month’s operating costs, versus 4.0 months from the year before.

The Board remains committed to strengthening our reserves and working towards attaining the objective set in the policy.

  1. Investment principles – disclosure

If the longer-term outlook for the Charity looks secure, funds of more than six months’ expenditure, may be invested in suitable funds or invested in projects to increase the Charity’s impact to its beneficiaries.

At the time of writing, AbilityNet has little experience of investment management, therefore, our policy will be general in this regard. Should trustees wish to take any investment decisions beyond the cash-based approach described here, our current policy is:

All investment decisions for investing funds above six months’ expenditure (as defined above) are to be taken by the Trustees after obtaining appropriate advice and instructing the Chief Executive and Finance Director accordingly.

The Charity’s current aim is that the maximum allowed reserve level should not exceed twelve months with guidance to not exceed more than nine months expenditure before an agreed course of action has been approved.

In summary

Above 12 months, the Board must either review this policy or act to cap reserves at this level.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT FOR THE YEAR ENDED 31ST DECEMBER 2025

12. Risk factors

The Trustees and Management keep the risks to which the charity is exposed under review and have established monitoring processes to understand and mitigate those risks. Strategic and shorter-term plans are reviewed on a regular basis.

The Trustees previously identified that a key risk is the concentration of commercial income, that is contract backed, from a small number of sources. Working with the Management team we continue to make progress to diversify the customer base and grow alternative sources of income through developing and delivering new services into the accessibility arena. The continued growth of Fundraising project income has helped to mitigate this risk and the charitable services team are continuing to work to diversify the customer base in this area to further reduce risk.

Risk Management is an integral part of the management process and is underpinned by timely reporting and regular Senior Leadership meetings. Mitigation of risk is actively monitored with regular reporting at Board and Finance Committee meetings.

13. Going Concern

The Trustees are satisfied that the return to surplus in 2025 and budgeted surplus into 2026 ensures the Charity is in a strong financial position. This is kept under regular review with Senior Management. The Trustees continue to be satisfied that the Charity’s efforts to expand activities in its chargeable services, given the anticipated impact of further cultural and regulatory changes for corporate customers in the coming years continue to place the Charity on a firm financial footing.

Accordingly, at the time of approving the financial statements, the Trustees are content that the company has adequate resources, to continue in operation for the foreseeable future. Thus, the Trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

14. Disclosure of information to the auditor

Each of the Trustees (Directors) has confirmed that there is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditors are aware of such information.

15. Auditor

The Board Finance Committee has responsibility for monitoring the independence and objectivity of the external auditor and the effectiveness of the Audit process and fixing its renumeration. The auditor, Moore Kingston Smith LLP, is deemed to be reappointed under section 487(2) of the Companies Act 2006. Notwithstanding this in

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE), TRUSTEE’S REPORT

FOR THE YEAR ENDED 31ST DECEMBER 2025

line with FRC guidance and good governance the committee has resolved to undertake a review of the current arrangements.

On behalf of the board of Trustees

Owen Purcell

Chairman

Date: 29[th] April 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) STATEMENT OF TRUSTEES SPONSIBILITIES FOR THE YEAR ENDED 31ST DECEMBER 2025

  1. Statement of Trustees Responsibilities

The trustees, who are also the directors of AbilityNet for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company Law requires the Board to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.

In preparing these financial statements, the Board are required to:

The Board are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005 and the Charities Accounts (Scotland) Regulations 2006 (as amended). They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

17. Independent Auditors Report to the members and trustees of AbilityNet

17.1 Opinion

We have audited the financial statements of AbilityNet (the 'charity') for the year ended 31 December 2025 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and the notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

• give a true and fair view of the state of the charitable company's affairs as at 31 December 2025 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended.

• have been prepared in accordance with the requirements of the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005 and regulation 8 of the Charities Accounts (Scotland) Regulations 2006 (as amended).

17.2 Basis for Opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable, law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion

17.3 Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

17.4 Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The Board are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we

identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard

17.5 Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

• the information given in the trustees' report, which includes the directors' report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and

• the directors' report included within the trustees' report has been prepared in accordance with applicable legal requirements.

17.6 Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the directors' report included within the trustees' report

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and the Charities Accounts (Scotland) Regulations 2006 (as amended) require us to report to you if, in our opinion:

• adequate and proper accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

• the financial statements are not in agreement with the accounting records and returns; or

• the Board were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies' exemptions in preparing the trustees' report and from the requirement to prepare a strategic report.

17.7 Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 13, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

17.8 Auditor's responsibilities for the audit of the financial statements

We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with the Acts and relevant regulations made or having effect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

As part of an audit in accordance with ISAs (UK) we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

• Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

• Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purposes of expressing an opinion on the effectiveness of the charitable company’s internal control.#

• Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the trustees. Conclude on the appropriateness of the trustees’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charitable company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the charitable company to cease to continue as a going concern.

• Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

17.9 Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud

The objectives of our audit in respect of fraud, are; to identify and assess the risks of material misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses to those assessed risks; and to respond appropriately to instances of fraud or suspected fraud identified during the audit. However, the primary responsibility for the

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

prevention and detection of fraud rests with both management and those charged with governance of the charitable company.

Our approach was as follows:

• We obtained an understanding of the legal and regulatory requirements applicable to the company and considered that the most significant are the Companies Act 2006, the Charities Act 2011, UK financial reporting standards as issued by the Financial Reporting Council and UK taxation legislation.

• We obtained an understanding of how the charitable company complies with these requirements by discussions with management and those charged with governance.

• We assessed the risk of material misstatement of the financial statements, including the risk of material misstatement due to fraud and how it might occur, by holding discussions with management and those charged with governance.

• We inquired of management and those charged with governance as to any known instances of non-compliance or suspected non-compliance with laws and regulations.

Based on this understanding, we designed specific appropriate audit procedures to identify instances of non-compliance with laws and regulations. This included making enquiries of management and those charged with governance and obtaining additional corroborative evidence as required.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

17.10 Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and to the regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charitable company's members and trustees those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company, the charitable company's members as a body, and the charitable company's trustees as a body, for our audit work, for this report, or for the opinions we have formed

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) INDEPENDENT AUDITORS REPORT TO MEMBERS AND TRUSTEE FOR THE YEAR ENDED 31ST DECEMBER 2025

Luke Holt (Senior Statutory Auditor)

for and on behalf of Moore Kingston Smith LLP, Statutory Auditor

9 Appold Street London Date: 23/6/2026 England EC2A 2AP

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST DECEMBER 2025

18. Statement of financial activities

Current Financial year
Note
Income from:
Donations and legacies
3
Charitable activities
4
Investments
5
Total income
Expenditure on:
Charitable activities
IT Solutions for disabled people
6
Total expenditure
6
Net income / (expenditure) for
the year
Transfers between funds
Fund balances at 1 January
2025
Fund balances at 31 December
2025

Unrestricted
£
343,734
4,546,459
74,420		 Restricted
£
20,524
-
-		 2025
Total
£
364,258
4,546,459
74,420		 2024
Total
£
581,242
3,671,738
79,602
4,332,582
4,514,674
4,514,674
(182,092)
-
1,633,662
1,451,570
4,964,613 20,524 4,985,137
4,692,488 29,989 4,722,477
4,692,488 29,989 4,722,477
272,125 (9,465) 262,660
-
1,434,556 17,014 1,451,570
1,706,681 7,549 1,714,230

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST DECEMBER 2024

Statement of financial activities

Prior Financial year
Note
Income from:
Donations and legacies
3
Charitable activities
4
Investments
5
Total income
Expenditure on:
Charitable activities
6
IT Solutions for disabled people
Total expenditure
6
Net income / (expenditure) before
net gains / (losses) on investments
Net gains / (losses) on investments
Net income for the year
Transfers between funds
Net movement in funds
Fund balances at 1 January 2024
Fund balances at 31 December 2024		 Unrestricted
Restricted
2024
Total
£
£
£
534,336
46,907
581,242
3,671,738
-
3,671,738
79,602
-
79,602
4,285,675
46,907
4,332,582
4,481,766
32,908
4,514,674
4,481,766
32,908
4,514,674
(196,090)
13,998
(182,092)
-
-
-
(196,090)
13,998
(182,092)
-
(196,090)
13,998
(182,092)
1,630,646
3,016
1,633,662
1,434,556
17,014
1,451,570

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31ST DECEMBER 2025

19. Balance sheet

Note
Fixed assets:
Tangible assets
11
Current assets:
Debtors
12
Cash at bank and in hand
Creditors: amounts falling
due within one year
13
Net current assets
Total assets less current
liabilities
The funds of the charity:
15
Restricted income funds
Unrestricted income funds:
Total charity funds		 £
700,550
3,726,196		 2025
£
148,850

£


625,950
2,746,295		 2024
£
29,237
148,850


1,565,380		 29,237


1,422,333
4,426,746
(2,861,366)		 3,372,245
(1,949,911)




1,714,230 1,451,570
7,549
1,706,681		 17,014
1,434,556
1,714,230 1,451,570

The financial statements were approved by the trustees on dated 29 April 2026 and signed on their behalf by:

Owen Purcell Chairman

Company Registration Number: 03469653

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) STATEMENT OF CASH FLOWS AS AT 31ST DECEMBER 2025

20. Cash flows

Notes
Cash flows from operating
activities
Cash (absorbed by)/generated from
operations
18
Cash flows from Investing
activities
Purchase of tangible fixed assets
Proceeds on disposal of
tangible fixed assets
Investment income received
Net cash generated from/(used
in) investing activities
Cash flows from Financing
activities
Payment of obligations under
finance leases
Net cash generated from/(used
in) Financing activities
Net (decrease)/increase in
cash and cash equivalents
Cash and cash equivalents at
beginning of year
Cash and cash equivalents at
end of year
(145,257)
223
74,420
(145,257)
223
74,420		 2025
£
1,058,917
(11,096)
366
79,602		 2024
£
(120,868)



68,872

-
(8,403) (70,614)
-
(8,403)
979,900
2,746,295		 (51,996)
2,798,291
3,726,196 2,746,295

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

  1. Notes to the financial statements

1 Accounting policies

Charity information

AbilityNet is a private company limited by guarantee incorporated in England and Wales. The principal address is Microsoft Campus, Thames Valley Park, Reading, RG6 1WG, United Kingdom.

1.1 Accounting convention

The financial statements have been prepared in accordance with the charity's Memorandum and Articles of Association, the Companies Act 2006, the Charities and Trustee Investment (Scotland) Act 2005, the Charities Accounts (Scotland) Regulations 2006 (as amended) and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)". The charity is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest GB pound sterling.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

1.2 Going concern

The Trustees are satisfied that the restructuring and cost mitigation actions enacted in respect of changing market conditions, have significantly reduced costs. This is kept under regular review with Senior Management. Additionally, the Trustees are satisfied that the Charity’s efforts to expand activities in its chargeable services, given the anticipated impact of further cultural and regulatory changes for corporate customers in the coming years, including the EAA, will in the medium term, place the Charity on a firm financial footing.

Accordingly, at the time of approving the financial statements, the Trustees are content that the company has adequate resources, to continue in operation for the foreseeable future. Thus, the Trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

1.3 Charitable funds

Unrestricted funds are available to spend on activities that further any of the purposes of the Charity.

Restricted funds are donations which the donor has specified are to be solely used for particular areas of the Charity's work or for specific projects being undertaken by the Charity.

1.4 Incoming resources

All incoming resources are included in the statement of financial activities when the Charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Voluntary resources are included in the statement of financial activities when the Charity is entitled to the income and the amount can be quantified with reasonable accuracy.

The value of services provided by volunteers has not been included in these financial statements.

Intangible income (such as rent-free accommodation) is included where a third party is bearing the cost of supplying the resources and the resources can be valued with reasonable accuracy.

Investment income is included when receivable.

Incoming resources from charitable trading activities are accounted for when earned.

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity; this is normally upon notification of the interest paid or payable by the Bank.

1.5 Resources expended

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably.

Expenditure on charitable activities includes the costs of the delivery of its activities and services for its beneficiaries.

All support costs are allocated to the one charitable activity of IT solutions for disabled people.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

1.6 Tangible fixed assets

Tangible fixed assets are stated at cost less depreciation. Depreciation is provided at rates calculated to write off the cost less estimated residual value of each asset over its expected useful life, as below.

A full year's charge is not accounted for in the year of acquisition. Instead, the depreciation charge is time apportioned based on the month of purchase of the tangible fixed asset.

Assessment assets On a straight line basis over their estimated life of 1-3 years.

Office equipment On a straight line basis over their estimated life of 1-4 years

Leased On a straight line basis over their estimated life of 1-4 Assets(computer years equipment)

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in net income/(expenditure) for the year.

1.7 Cash and cash equivalents

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

1.8 Financial instruments

The charity has elected to apply the provisions of Section 11 Basic Financial Instruments' and Section 12Other Financial Instruments Issues' of FRS 102 to all of its financial instruments.

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. These financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

1.9 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received.

Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

1.10 Leases

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessees. All other leases are classified as operating leases.

Assets held under finance leases are recognised as assets at the lower of the fair value of the assets at the date of inception and the present value of the minimum lease payments. The related liability is included in the balance sheet as a finance lease obligation. Lease payments are treated as consisting of capital and interest elements. The interest is charged to net income/(expenditure) for the year so as to produce a constant periodic rate of interest on the remaining balance of the liability.

1.11 Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered and provision for bad and doubtful debts.

Prepayments are valued at the amount prepaid net of any trade discounts due.

1.12 Creditors and provisions

Creditors and provisions are recognised where the Charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

1.13 Foreign exchange

Transactions denominated in foreign currencies are recorded at the rate ruling at the date of the transaction.

Monetary assets and liabilities denominated in foreign currencies are translated into sterling at the rates of exchange ruling at the balance sheet date. All differences are included in net incoming resources

2 Critical accounting estimates and judgements

In the application of the charity's accounting policies, the Board are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

There were no critical accounting estimates.

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

3 Voluntary Income

Donations
and gifts
Intangible
income		 Unrestricted
funds

2025
£

17,398
326,336
343,734		 Restricted
funds
2025
£
20,524
-
20,524		 Total
2025
£
37,922
326,336
364,258		 Unrestricted
funds

2024
£
198,833
335,503
534,336		 Restricted
funds
2024
£
46,907
-
46,907		 Total
2024
£
245,739
335,503
581,242

Intangible income comprises primarily free office facilities, software and services as well as equipment.

Intangible Income

Microsoft
Google
Ads
Free
software
and
hardware
Venue &
Catering		 50,000
77,883
198,453
-
326,336		 -
-
-
-
-		 50,000

77,883

198,453

-
326,336		 50,000
92,108
193,395
-
335,503		 -
-
-
-
-		 50,000
92,108
193,395
-
335,503

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

4 Charitable activities
4 Charitable activities
Fees from services provided
Event income		 IT solutions
for disabled
people
2025
£
4,193,682
352,777
4,546,459		 IT solutions
for disabled
people
2024
£
3,435,518
236,220
3,671,738

Event income includes TechShare Pro for £352,777 (2024: £236,220).

5 Investments

Interest receivable Unrestricted
funds
2025
74,420		 Unrestricted
funds
2024
79,602

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

6 Charitable activities

Staff and subcontractor costs
Depreciation and impairment
Equipment and direct project costs
Staff development and recruitment
Professional membership
Rent and rates
Telephone
Motor expenses
Travel and subsistence
Printing and postage
Office facilities and services
Connectivity costs
Miscellaneous expenses
Advertising and PR
Insurance
Consultancy
Irrecoverable VAT
Event costs
Share of support costs (see note7)
Share of governance costs (see note7)
Analysis by fund
Unrestricted funds
Restricted funds
 2025
£
2,946,214
5,460
256,643
10,064
4,946
31,416
1,444
52,325
44,729
9,018
79,565
49,791
11,028
114,198
1,059
76,019
5,994
181,603
3,881,516
815,811
25,150
4,722,477
4,692,488
29,989
4,722,477		 2024
£
2,778,560
26,111
221,052
3,606
2,410
108,696
3,443
35,764
27,376
5,442
59,058
75,073
7,904
126,389
-
65,396
4,281
129,215
3,679,774
809,552
25,348
4,514,674
4,481,766
32,908
4,514,674

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

7 Support costs
Subcontractor
costs
Depreciation
Staff
development
and
recruitment
Insurance
Bank charges
Netsuite
charges
Irrecoverable
VAT
Legal and
professional
fees
Connectivity
costs
Other support
costs
Audit and
accountancy
Analysed
between

Charitable
activities		 Support
costs
£
528,092
18,988
23,983
27,486
2,561
49,400
2,354
9,707
75,699
77,541
-
815,811
815,811		 Governance
£
-
-
-
-
-
-
-
-
-
-
25,150
25,150
25,150		 2025
£
528,092

18,988
23,983
27,486
2,561
49,400
2,354
9,707
75,699
77,541
25,150
840,961
840,961		 Support
costs
£
556,563
19,666
4,460
23,529
2,205
43,215
9728
1,891
74,892
73,404
-
809,552
809,552		 Governance
£
-
-
-
-
-
-
-
-
-
-
25,348
25,348
25,348		 2024
£
556,563
19,666
4,460
23,529
2,205
43,215
9,728
1,891
74,892
73,404
25,348
834,900
834,900

The Charity identifies all costs associated with its support and governance functions and allocates them entirely to the one charitable activity of IT solutions for disabled people.

Audit and accountancy includes audit fees of £21,250 (2024: £21,250), £2,250 (2024: £2,750) in respect of assistance with the preparation of the financial statements. This includes £1,550 (2024:£ 0)in respect of the preparation and submission of the tax return. Fees were paid to HW Fisher for the provision of payroll services of £7,318 (2024 : £7,318).

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

8 Board

None of the Board (or any persons connected with them) received any remuneration during the year, and no trustee claimed expenses during the current or prior year.

9 Pension and other post-retirement benefit commitments

The Charity operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the Charity in an independently administered fund. The pension cost charge represents contributions payable by the charity to the fund.

Contributions payable by the company for the year were £146,087 (2024: £155,644).

The expense has been allocated to unrestricted expenditure on the same basis as wages and salaries.

10 Employees

The average monthly number of employees during the year was:

IT solutions for disabled people
Support staff
Total		 2025
Number
63
8
71		 2024
Number
64
8
72
Employment and subcontractor costs

Wages and salaries
Social security costs
Other pension costs
Subcontractor costs		 2025
£
2,656,374
299,418
146,087
3,101,879
360,131
3,462,010		 2024
£
2,711,589
259,606
155,644
3,126,840
202,628
3,329,468

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

10 Employees (Continued)

The key management personnel of the Charity comprise the senior management team as detailed in the trustees' annual report.

Subcontractor costs are shown separately in note 10.

The total employee benefits including pension contributions and employers National Insurance costs of key management personnel was £677,360 (2024: £571,656). The highest paid member of the senior management team received benefits of £123,982 (2024: £109,814).

Redundancy costs for the year amounted to £8,397 (2024: £7,306)

The number of employees whose annual remuneration was £60,000 or more were:

2025 2024
Number Number
£60,000 to £69,999 2 1
£70,000 to £79,999 1 1
£80,000 to £89,999 1 2
£90,000 to £99,999 - 1
£100,000 to £109,999 1 -

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

11 Tangible fixed assets

Cost
At 1 January 2025
Additions
Disposals
At 31 December 2024
Depreciation and
impairment
At 1 January 2025
Depreciation charged in
the year
Eliminated in respect of
disposals
At 31 December 2025
Carrying amount
At 31 December 2025
At 31 December 2024


12 Debtors
Amounts falling due within one
Trade debtors
Other debtors
Prepayments and accrued
income		 Leased
assets
(Computer
equipment)
£
-
142,781
-
142,781
-
5,949
-
5,949
136,832
-
year:		 Assessment
assets
£
101,508
-
(81,652)
19,856
96,692
4,815
(81,651)
19,856
-
4,817
2025
£
463,189
644
236,717
700,550		 Office
equipment
£
132,377
2,476
(9,822)
125,031
107,956
13,684
(8,627)
113,013
12,018
24,420
2024
£
451,265
26,565
148,120
625,950		 Total
£
233,885
145,257
(91,474)
287,668
204,648
24,448
(90,278)
138,818
148,850
29,237

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025


13 Creditors: amounts falling due
within one year
Other taxation and social security
Trade creditors
Other creditors
Accruals and deferred income
14
Deferred income
Balance as at 1 January 2025
Amount released to income
Amount deferred in the year
Balance as at 31 December 2025		 2025
£
293,069
96,718
42,665
2,428,914
2,861,366
2025
£
1,601,119
(1,601,119)
2,220,240
2,220,240		 2024
£
191,822
23,986
45,335
1,688,768
1,949,911
2024
£
1,263,230
(1,263,230)
1,601,119
1,601,119

Deferred income consists of service agreements invoiced in advance of the service being provided. Deferred income forms part of accruals and deferred income in note 13 above.

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

15 Restricted Funds

The income funds of the charity include restricted funds comprising the following movements on donations and grants given on trust for specific purposes:

WCIT
Other
small
project
s
Kids
Driving
Digital
Inclusi
on		 Balan
ce at
1
Janua
ry
2024
£
2,516
500
-
3,016		 Movement in funds
Incomin
g
resourc
es
Resourc
es
expende
d
£
£
-
(1,540)
46,907
(31,368)
-
-
46,907
(32,908)
 Balan
ce at 1
Janua
ry
2025
£
976
16,038
-
17,014		 Movement in funds
Incomin
g
resourc
es
Resourc
es
expende
d
£
£
-
-
7,272
(16,737)
13,252
(13,252)
20,524
(29,989)		 Balance
at 31
Decemb
er 2025
£
976
6,573
-
7,549

Kids Driving Digital Inclusion - Driving Digital Inclusion project designed to support beneficiaries of the Digital Services Consortium (DSC) to have their access needs met when receiving support with devices, connectivity and digital inclusion.

Restricted Grants from WCIT were for use to help fund tech demo days.

Other small projects includes funding received in the year for AbilityNet's IT Can Help service which enables the provision of free IT support to older people and people with disabilities of any age and for the provision of volunteers in the Birmingham area.

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

16 Analysis of net assets between funds

Unrestricted
funds
Restricted
funds
Total
2025
2025
2025
£
£
£
Fund
balances at
31st
December
2025 are
represented
by :
Tangible
assets
148,850
148,850
Current
assets/
(liabilities)
1,557,831
7,5491,565,380
1,706,681
7,549 1,714,230		 Unrestricted
funds
Restricted
funds
Total
2025
2025
2025
£
£
£
Fund
balances at
31st
December
2025 are
represented
by :
Tangible
assets
148,850
148,850
Current
assets/
(liabilities)
1,557,831
7,5491,565,380
1,706,681
7,549 1,714,230		 Unrestricted
funds
Restricted
funds
Total
2024
2024
2024
£
£
£
29,237
29,237
1,405,319
17,014 1,422,333
1,706,681
7,549 1,714,230		 1,434,556
17,014 1,451,570

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

17 Related party transactions

There were no disclosable related party transactions during the year (2024 - none).

18 Cash generated from operations
Surplus/(deficit) for the year
Adjustments for:
Investment income recognised in statement of
financial activities
Depreciation of tangible fixed assets
Capital repayments of finance lease assets
Finance cost - leased assets
(Profit)/loss on disposal of tangible fixed assets
Movements in working capital:
Decrease/(increase) in debtors
Increase in creditors
Cash generated from/(absorbed by)		 2025
2024
£
£
262,660
(182,092)
(74,420)
(79,602)
24,448
46,074
7,500
903
972
1,727
(74,600)
(237,313)
911,455
330,338
1,058,917
(120,868)

Annual Report and Financial Statements 2025

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ABILITYNET (A COMPANY LIMITED BY GUARANTEE) NOTES TO FINANCIAL STATEMENTS AS AT 31ST DECEMBER 2025

19 Analysis of changes in net funds

Cash at bank and in
hand
20
Lease Liability
Amounts falling due
within one year
Amounts falling due
after more than one
year
At 31 December 2025		 At 1
January
2025
£
2,746,295
2,746,295
Lease
payments
50,418
92,432
142,850		 Cash flows
£
979,900
979,900
Cash flows
46,067
89,214
135,282		 At 31
December
2025
£
3,726,196
3,726,196
-
Finance
charge
4,350
3,218
7,568

Annual Report and Financial Statements 2025

Page 46 of 46