COMPANY REGISTRATION NUMBER: 03449624 CHARITY REGISTRATION NUMBER: 1066911 Involve Kent Limited Company Limited by Guarantee Financial Statements 31 March 2024 Involve Kent Limited Company Limited by Guarantee Financial Statements Year ended 31 March 2024 Page Trustees, annual report (incorporating the director's report) Independent auditorfs report to the members Statement of financial activities (including income and expenditure account) Statement of financial position Statement of cash flows 21 25 26 27 Notes to the financial statements 28 Involve Kent Limited Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) Year ended 31 March 2024 The trustees, who are also the directors for the purposes of company law, present their report and the financial statements of the charity for the year ended 31 March 2024 . Chair's report I would like to slart by acknowledging the arnazing achievements of Involve this year, during increasingly uncerlain times for the voluntary sector Involve's innovative, evidence based. community partnership and values led approach has shone through and the organisation has continued to support even more people. On behalf of the entire Board of Trustees I would like lo thank the dedicaled slaff and volunteers who have worked tirelessly and in partnership with both communities, the health and social care sectors and other funders to expand, develop and sustain the organigation's impactful work. Over the last year we have seen Involve continue to reach more people in new and creative ways which are centered on the needs of those we support The mobilisation of the Dynamic Support Advocate service and the Kent wide Short Breaks project has extended our offer to young people providing high quality intensive support, co-produced groups, aclivities and peer support across Kent. Our work with carers has also grown and dèvéloped this year. The co-production of the 'Caring and Me, cours8s is a testamenl to the Eommunity partnership approach that Involve has developed. This year over 1100 previously unknown carers were identified through the work of the team, enabling them to access statutory assessment and support for the first time. The Board are acutely aware of the amazing contribution unpaid carers make to both the people they care for and our wider society and supporting those who dedicate their lives to caring for others is of ritical importance to the work Involve does. This year we have also seen primary care further recognise Ihe importance of using social prescribing to address the holistlc needs of their patlents. A total of 92 % of Prlm8ry Care Networks h8ve re-contracted Involve to provide navigators and link workers and we are committed lo working with these partners to further support addressing health inequalities and system pressures. We also now have social prescribing services in hospitals supporting discharge as well as in community settings directly addressing the rool causes of inequalities. We are proud to be one of the largest providers of Soclal Prescribing Llnk Workers In the country and as leaders in this sector we are committed lo contributing to helping to shape local and national policy in this area. This year Ihe Board took the decision to change the Articles of Association of Involve Kent in order that we can expand our support to communltles outslde of Kent and Medway. I would also like to mention in my report just a few other highlights from the year. Firstly, our award-winning engagement work to explore maternity based health inequalities is an area of work that the Board are particularly proud of. We hope to develop our engagemenl work and amplify the voices of our communities to policy makers more and more in the coming years. I would also like to acknowledge our Community Navigation and Actively Involved services which make a real difference to the lives of the over 55s (plus under 55s with long-lerm health ¢onditionsl. These services address the epidemic of loneliness in our communities and support people to live independently for longer. Despite uncertainty of the continualion of funding for a number of services, staff have continued to demonstrate the highest levels of professionalism and unwavering dedication for which the Board are hugely grateful. This year Involve also developed its partnership work and, as well as subcontracting over 48 VCSE organisations, we now also lead the West Kent Health and Care Voluntary Sector Alliance, worf(ing with other organisations who deliver vital services to SUPFXlrt the important role the sector plays in the health and soaal care market. As wè movè into thè new financial year wa are délighted to appoint Gary Wells as our néw Chief Exécutiva Officer. Gary will over thè coming year work with th9 Board lo further shape Involve's stratagy to continuè to gvolvg and reach even more people. Thank you for taking the time to read this yearfs annual report. I hope you will see the true impact Involve continues to have across Kent and I look forward to seeing this extend over the coming year. Richard LeiTrster Reference and administrative details Registered charity name Charity rogistration number Company registration number Prlnclpal offlce and reglstered 30 Turkey Court office Turkey Mill Ashford Road Maidstone Kent ME14 5PP Involve Kent Limited 1066911 03449624 The trustees J F P Bennett A D Fairhurst D R Simmons R Hewett C R F Hickson R Holweger R Le1￿$ter, Chair D M O'Donoghue J M Benson S Hathaway-Batt JMFenn (Appointed 18 January 2024> (Appointed 18 January 2024) (Appointed 18 January 2024> Auditor Burgess Hodgson LLP Chartered accountants & statutory auditor Camburgh House 27 New Dover Road Canterbury Kent CT13DN Bankers Metro Bank PLC One Southampton Row London WC1B SHA Structure, governance and management CEO Throughout this year. Involve has continued to innovate. expand and develop its work in partnership with communities throughout Kent and Medway, reaching more individuals with personalised support than at any time before. In the last year loneliness remained high in our communities with 500/0 of the people Involve supporled initially reporling that they always or often feel lonely, in comparison to 7,/0 as a nalional average . In addition, 19/ reported that they feel lonely some of the time, meaning a staggering 69 % of Involwe's community experienced loneliness andlor isolation, which we know has a significant impact on menlal and physical health, cognitive health, vulnerability and life expeclancy. Involve tackle3 loneline3s by working with all clients in a person-¢entered way, exploring their interests, hobbies and passions and Ihen helping them to connect to their communities. This enabled people to build long-term connections and lasting peer support networks. This year, I had the privilege of experiencing people of all age groups coming together lo form new communities, whether through shared experiences, conditions, passions or interests, and I have been struck by the immense power and impact of something as simple as connecting people. In this year communilies across Kent continued to face the challenge of high inflation, with prices of essential goods and services continuing to increase. In this period, Involve supported 490/0 of our clients with managing their household finances. In a stark increase from the previous year, 10°/0 of the people we supported reported that they had gone without food or heating due to a lack of money. Our staff worked hard across all services to address the impact of relative poverty on communities, health, wellbeing. education, mental health and access to services. To support our communities, we worked closer than ever with food banks, schools, individual grant giving trusts, energy providers, councils, and specialist voluntary Sector partners to ensur8 adults and children have access to secure housing, food and energy. At Involve we are acutely aware of growing social and health inequalities which are exacerbated by access to services, opportunities and support. We worked closely with NHS Kent and Medway to explore both th8 barriers to service access and opporiunily and champion community involvemenl as an approach to narrowing health inequalitie5. Our award-winning innovative work with communities to explore the complex reasons why women from black ethnic backgrounds are four times more likely to die during pregnancy or up to six weeks after childbirth compared to white women is 8 Stsrk reminder of the inequalities that remain in our systems. Involve b81ieves that the voluntary sector has an important role to play in both challenging and addressing health inequalities, including through better community engagement, gaining insight and understanding into the barriers facing communities and then influencing change, including through collaborative work with system leaders. This year, l am especially proud of the way in which Involve end its communities have collaborated and innovated. Our Hospital Technology project explored using new technology to support people being discharged from hospital, with great success. Our Personal Health Budgets pilot led the way in demonstrating the impact of giving families choice and resource to support improvements in young people's health and wellbeing. Our residential trips with young people helpg.d build new communities and our development of green social prescribing h21ped build connections around nature and community spaces which Saw residents take ownership of their local shared space. In addition, our Community Navigation programme provided intensive support to some of the most vulnerable members of our community, ensuring they can live independently for longer. Thi3 year, we developed and diversified our offer for children, carers and older people. putting on TrproduGed activities and groups through both our Links! and Connectl programmes for young people, and our Aclively Involved project for older people. At the end of this year, we extended our Connect! offer by winning a Kenl wide Short Breaks contract. We are also now able to support neurodiverse young people more intensively through winning the Dynamic Support Advocates Contract across Kent. Our work supporting 5.934 unpaid carers helped us to identify over 1,100 previously unknown carers. Through Carers, Forums we provided information and support to carers whilst intensively listening to them, allowing us to adapt services to better meet need, including developing and running a co-produced training programme 'Caring and Me,. Our social prescribing work in prirnary care was renewed with 92 % of Primary Care Networks offering repeat contracts to Involve to provide Social Prescribing Link Workers and Children's Health and Wellbeing Navigators, a testamènt to thé amazing work of our staff in GP surgériés. We now have social prascribing in sècondary carè through our hospital social prescribing programme as well as having link work8rs in the community diractly addressing health inequalities. Our role as the biggest provider of of social prescribing in the country continues and we continue to influence both local and national policy in this area. In Ihis year the staff leam at Involve supported 26,655 people through over 35,000 face-lo-face contacts and over 133,000 telephone calls. I would like to recognise the hard work and dedication of the entire team of staff and volunteers. who with support from the Board make our work possible. In addilion, I would like to pay tribute to our 48 delivery partners on the Actively Involved programme who ensure specialist and diverse support and 8Ctivitles are available to our communities. As we head into more uncertain times for both Involv8 and its communities, with further public and voluntary sector funding challenges looming on the horizon, we do so with immense optimism, Involve has a strong community partnership approach, we work with people as individuals, we use and develop evidence-based approaches, w8 are adaptable and innovalive and we are a system leader in measuring real impact and system usage saving. We rernain resolute in this approach and l am determined that together we we will ensure that people in the community recelve the supporl they need, In the way they need li and at the tlme they need It. l am privileged to lead the organisation forward as its new permanent CEO. G3ry Wglls Objectives and activities Our Vision Healthy, connected people and communities. Our Mission Promoting Choice Connecting People Challenging Inequality Our Servlces Supporting Unpaid Carers Social Prescribing {all age groups) Supporting Older People Supporting Children and Families Supporting Young People Facilitating Groups and Activities Community Engagement Supporting other VCSE OrgansiatiOn5 Transport Data and Impact At Involve we are committed to measuring the impact of the work we do with individuals and communities in the most academically robust way possible. We do this by both collecting and analysing the stories of the people we support, and by asking people a Series of questions before we slart working with them and then again 12 weeks lat8r. This mix of qualitatlV8 and quanlitatlvg data enables us lo link our support lo improved outcomes for the people we work with. In addition, we collect dala on on demographics to ensure that we are Inclusive, accessible and that our work is effective with all social groups. Belween April 2023 and March 2024. Involve supported 26,655 people. 68,2 % of clients reported having a disability or lony-lerm health condition, 60.20/D identified as female, 23.5010 were carers. The age range varied with 51.9 % being over 60 years old, 25.1 /0 between 25-60 years old and 19.8 /0 under 25 years old. In addition, 7.7 /0 of the people we supported We￿ from non-white Britlsh backgrounds. Our primary aim is to support people as individuals in the mosl person-centric way possible. We use a 'what matters to me, approach, meanlng that Improvement can be varled, Individual and hard to tangibly me8sure and compare. To provide robust impact evaluation, we measure wider impact indicators including health, wellbeing, loneliness, physical activity levels and resilience to problems. By measuring these indicators with large numbers of people we can measure and impartially demonstrate Ihe impact of of our work. To measure wellbeing, we use the Office of National Statistics (ONS) wellbeing tool. This is an objective measure that allows us to baseline our datasets against national ONS population data. On average our clients scored 5.46 out of 10 on happiness, life salisfaclion and worthwhileness; the national average for these is 7.7. The national average for anxiety is 2.93 and our clients average 4.95. This demonstrates that we are reaching the rlght people in our communities - people feeling low, dissalisfied with life and anxious. Our data shows significant improvements in wellbeing, health and problem solving, with average scores increasing by 23.20/., 13ty/o and 18.680/0, respectively. Clients saw an average decrease in anxiety of 23.30/.. For those who increased their physical activity, there was an increase of 74 minutes per week per person. These increases in scores show Involve services have a positive impact on the people we worf( with. Designing our own impact tools gives us the flexibility to respond to current events, challenges, or topical issues. The cost-of-living crisis continued to be a concern for many of our clients and those in our communities. In 2022 we introduced new questions into our monitoring and continued to use these through 23124. In this reporting year we found that 48.5 % needed financial inclusion support, and 10.1 % had to go without food or healing due to a lack of money, 18.80/y said they were often worried about money. Only 23.30/0 said they never worry about money. At Involve we strive to collect meaningful data that truly reflects the value of our services. Adapling our tools to include lopical themes is just oné of the ways we can innovatè. As we mové fomard, we will be sééking new ways to collèct, analyse and explor8 our data, making us a laader in crealing an 8videnGo base for Ihg Sector. Strategic report The following sections for achievements and performance and financial review form the strategic report of the charity. Achievements and perfomiance Our Work and Delivery- Jane Thomas Director of Services l am incredibly proud that our dedicated staff teams supported 23,318 adults (5,934 of whom were caring unpaid for a family member or friend) and 3,517 children during April 2023 to March 2024. Our outreach approach into communities and areas of deprivation and our ever-growing integration in health and social care settings has enabled us to support more people than ever before. This of course has also come with some challenges for us. More safeouarding issues being identified varying from self-neglect to identifying adults at risk from abuse from others. We work closely with Social Services and Kent Police to report Ihose issues where appropriate and continue to work alongside people and their families to try and build trusting relationships, to offer support as needed and reduce the risks they may be facing. We identify and support more adults and ¢hildren living in poverty, including food, energy poverty and unsuitable housing. We witness the impact that this has on their health and wellbeing, and this drives our commitment further to reduce inequalities. We work closely with foodbanks, energy providers. councils. and voluntary sector partners to ensure adults and children have acc8SS to food, can heat their homes and have access lo housing. Some of our staff recently completed Money Guidance training and are now putting that knowledge into practice In the communities of Kent. Our collaborative approach to personalised care with people. our professional curiosity. our engagement approach of ensuring we engage in the way people want us to, and a strong focus on "what malters to me" has enabled us to build relationships with people who may distrust statutory services or have not engaged with other services previously. Our staff take time to listen, and work with and alongside people. Focusing initially on what is already strong in their lives and how this can be built on, their interests, abilities, networks if any, rather than making any deficit the initial focus. Supported to have choice and control over their lives and what they may need to live a good life. Helping them to set their own goals and support needed. We continue to advocate for and support Carers (thos8 caring unpaid for a family member or friend) 8nsuring th8ir voice8 are heard at our forums or supporting them to engage at NHS and KCC consultations ensuring their views around future services are heard. We also held an event at our Head Office which was broadcast to KCC staff assisting the practice development team at KCC, involving Social Services and carers who had accessed our $8rvices who gave their views on their experiences to upskill KCC prsclitioners. We are delighted that our work with children and young people has been able to be expanded further throughoul Kent during 2024 and we are excited to see the results of more innovative. coproduced activities for children and young people who are neuro-divergent enabling them to have fun, improve their wellbeing and find their tribe, while their parents or carers have a break. We continue to build excellent relationships with Commissioners, funders and those who use our services and work with them collaboratively and innovatively to ensure we continue to excel at providing high qualily services with positive outcomes for people, their families, carers, and children who Sccess them at the best financial value for our funders. Our Services Community Navigation Funded by KCC. this service enables people 55 and over or with complex health to connect to services and have supporl to improve their health and wellbeing, including their home environment. This manages demand on NHS and social care, Our Navigators support people with.. Assessment and identificalion of community equipment and assistive technology needs. Help and advice including entitlements, making referrals and form filling. Enabling people to identify services within their local community and where appropriate, facilitate purchasing of seNices, such as care al home to meet goals and short- and long-lerm needs. A¢¢e¥s to health and social Gare systems (st8tulory and non-3tatutory) where needed and no community alternative. Working closely with teams and organisations to make referrals. Actively Involved Funded by KCC, this service supports people aged 55 and over {or under with complex health) living in Wesl and North Kent to access peer groups, activities. exercise. and information. To reduce loneliness, increase independence, reduce risk of deterioration. frailty, and the need for reliance on formal services. It is strongly focused on mainlaining social and physical independence and supporting people to access their community. The seNlce is not time limited,. it Is designed to support Ihelr fluctuating needs to prevent crlsis and reduce demand on social care and NHS. There are currently two strands to the service. people with a level of Care andlor support needs are supported by our Involve staff., they have a personalised supportl action plan which assesses their mobility, anxiety, care and support needs and their interests, and activities and support is tailored around these. Our Activity Coordinators support people by creating with them local coffee mornings, lunch clubs and other peer groups where people may have common interests. People wilh lower levels of need are supported by a ne￿Ork of our 46 voluntary sector partners who are contracted to provide 8 diverse menu of local 8Ctivities, such as social groups, art, nature, leisure, and exercise. Thèse regular social évents encouragè social connection and a sense of community. Where it is possible peoplè are encouraged to be physically active, access their communities and build relationships, all of which contribute to healthy living. 8,446 people supported during April 2023 to March 2024 920/0 Wlth a long-term health condition or disability. SoGial Prescribing Many things affect our health and wellbeing and cannot be treated by doctors or medicine alone. 80 /0 of our health is attributed to social factors, for example our housing, income, education, and our behaviours including our diet, how much we exercise, drink alcohol or if we smoke. Social prescribing provides non-medical support by Connecting people to services and activities to address these challenges, and other unmet needs. The aim is to support people to address their needs holistically, using a person-centered approach that focuses on "what matters to me. Giving individuals a greater sense of control over their health and wellbeing. Involve continues to lead across Kent with social prescribing development Working closely with Primary Care Networks. the NHS and now acute care enabling GPS, nurses, and other medical staff to refer people to a Link Worker to help them access non-medical support lo improve their health and wellbeing. Social Prèscribing from GP Surgeries Our Link Vvorkers are based in over 60 GP surgeries across Kent. The service has diversified to include Health Coaches and Link Workers with specialisms, such as mental health, cancer, and pallialive care. GP Link Workers typically support patients for up to 3 months. This may include home visits and accompanying people to introduce them to services and activities. We work with many other communlty groups, partners and charltles promotlng thelr servlces dlrectly and helplng them to accept referrals for people with health issues to take part. We are also embedded within the new Integrated Neighbourhood leams in Kent and have been an essential member testing new multi-disciplinary team approaches to care and support for patients. 5,131 people supported Life satisfaction increased by 310/0 Social Prescribing in the Community Funded by NHS Kent and Medway, we have worked innovatively and collaboratively with Commissioners to ensure this work is focused on those mosl at risk of health inequalities in West Kent. Taking social prescribing directly into communities experiencing housing insecurity, poverty, mental health illness, disability, language, or cultural barriers. Our 5 Link Workers lake an outreach approach visiting food banks, advice centre3, working with councils, secondary care, and global majority groups and religious venues. We have been able to support people experiencing the most adversity and inequalilies. The support is given over a 3-to-6-monlh period. Practical support is offered by applying for grants for people to purch8se food, bedding, cooking equipment or pay energy bills. Support to register with a GP andlor dentist and access housing and benefits. Helping You Home Helping you Home is funded by Maidstone Borough Council and delivered in partnership with Maidstone Hospltal. Coming home after a stay in hospital can be a challenging time for people and their families. Their circumstances may have changed, and they may now need adaptations or changes made to theli home swiftly lo aid a safe discharge home. It could also be that their home was a factor in their admission. The service is practical and works with people in Maidstone to ensure their homes are made safer and more accessible for them. This can also help to prevent future hospital admissions. We carry out a Home Safety Check prior to hospital discharge, help with moving furniture such as moving a bed into the living room, where a person needs downstairs living space or fit a key safe to ensure care workers can access the property to provide the support a person needs if they cannot answer their door safely. The service provided supports the person's quality of life and reassures family members or carers of their safety on discharge. Postural Stablllty Our Postural Stability programme can help those who have had a fall, or those who are limiting what they do because they are worried about falling, to feel steadier on their feet and more confident to get around on their own. Specialist exercise classes are offered in community venues acros5 North and West Kenl by our qualified instructors who guide the class through gentle and progressive exercises each week to build strength and improve balance. Everyone is encouraged to progress at a pace that is comfortable for them and, when they feel confident, they learn techniques to get up from the floor safely should they have a fall. Afler the exercises there is always time to chat over a cup of tea or coffee, and there is is opportunity for speakers to come along and talk with the group about staying fit and well and keeping safe at home. Thls year, referral numbers and demand for postural stablllty has agaln grown. To meet the rlslng demand, we recruited and trained an additional Level 4 Postural Stability Instructor and increased our team of volunteers who generously give their time every week to support the PSIS. We ran six 36-week programmes and piloted Iwo further 52-week 'rolling' programmes. 146 people joined a programme this year, with 261 clients supported in total, including those who continued classes that began in 202212023. 76./0 of those who started the programme completed the full 36-week programme. 820/0 of those who completed the programme reported that they maintained or improved their confidence levels around mobility from their first assessmenl. 89,/0 of those who completed the programme maintained or improved their functional fitness test scor8s from their first assessment. Transport Our Community Transport Service provides accessible, affordable, and reliable transport for people living in Maidstone and Malling who cannot manage on public transport because of their age, frailty, disability, or injury. Journeys can be to anywhere in the UK and are not restricted to medical appointments. Our service enables people to go shopping, attend social groups and activities, or simply visit friends and family independently. Our Transport Coordinator, Tracey, is supported by a team of incredible volunteers which has increased this year to 40 regular drivers and 4 office support volunteers. The drivers use their own cars or, if they have the appropriate licence, can drive either of our minibuses to take larger groups to organised activities. such as group coffee mornings, exercise classes or our Actively Involved outings. Demand for community transport remains high, 20 enquiries each day on average, wilh new clients registering for our service every week. This year our volunteer driwers supporled 850 clienls and made 7882 journeys. These Journeys include the minibus trips with up to 10 passengers and, whenever possible, passengers will share journpys in the driver's own vehicle too, which enables us to help more people and kpeps cost.8 as low as possible for each passenger, whilst supporting our commitment to working in an environmentally friendly way. We would not be able to provide this service without our wonderful team of volunteers and we continuously receive letters and emails from clients and their relatives to express their thanks and tell us what great ambassadors our volunteers aro for Involve. In December, we were pleased that so many of our volunteers were able to join at the Bowlplex and for lunch afterwards at the Thai Orchid to celebrate their contribution to Involve and the difference they make to so many people. Green Spaces In April 2023, we launched our Green Spaces, green social prescribing project in partnership with Maidstone Borough CounGiI, With a strong focus on wellbeing, the project supports Maidstone residents to get involved in gardening activities in the town centre green spaces to help keep Ihem feel connected to their community. All volunteering sessions are led by our qualified and eXperIen￿d gardener who is always on hand to share helpful advice and tips. 28 volunteers joined us to take part in regular volunteering events during the year. 100'/0 of volunteers said they enjoyed taking part and that it increased their sense of wellbeing and feeling connected In the communlty. A total of 87 supported volunteering sessions took place at regular sessions at Maidstone Community Support Centre Cornmunity Garden, Brenchley Gardens, Trinity House, The Millenium Amphitheatre and Rose Garden, and Maidstone Museurn. The town centre planters at Week Street were refreshed with new plants twice by our wellbeing group at MCSC. Carers (those caring unpaid for a family member or friend) In the 2021 census 158,512 unpaid carers were identified a￿osS Kent and Medway. At Involve we are funded by Kent County Council in the areas of Maidstone, Tonbridge and Malling, Tunbridge Wells and Sevenoaks (excluding Swanley) to provide assessment and support to any carers 16 and over who are providing unpaid care to an adult family mernber or friend who due to physical or mental illness, age related difficulties, or an addiction cannot manage without th8ir support. This involves completing carer's needs assessments on behalf of KCC social care and developing support plans with carers to meet their eligible needs, assisting with hospital discharges, ensuring access to correct information and entitlements, access to training, breaks from caring, emotional support and much more. We also provided Carers with short breaks from thgir caring role wh8re their health was being impacted using health funding in innovative and personalised ways to improve a Carerfs health and avoid Carer breakdown,, 306 Carers received a short break from Involve's brokered ne￿Ork of 34 providers. 469 Carers also received brokered services to support Ihem when they or the person they care for were discharged from hospital. 5934 carers supported 780/0 reported a long-term health condition or disability of their own Communlty Support for Carers Training We were excited to start our new Caring and Me courses, developed with feedback from carers about what they needed. The courses take place either face to face or online with an evening option for working carers or those who find daytime difficult. They are facilitsted by our Engagement and Training Coordinator Ni¢. The 6 weeks of sessions cover.. Sharing ideas (getting to know each other and practical steps) Navigating wellness (ways to look after yourselo Navigating finances (looking at benefits, grants, and budgets) Navigating support (emergency planning and support services) Navigating difficult days (coping with stress and having tender conversations)- Round up (socia1 opportunity and time to rèflect on thé course} At tha end of tha courses the carars have also built connections and paer support, and many hava continuad to meet up and stay in touch. We have also been pleased to offer anticipatory grief workshops and are looking forward to our partnership with NRS Healthcare to offer manual handling training to carers. Forums Our quarterly Carer Forums have proved increasingly popular. Ensuring carers have their voices heard with an array of interesting speakers and working alongside KCC and the NHS to ensure carers can feed into future strategy and planning of services. They are also a great social event, and many people make new connections with the other carers there loo. Hospital Discharge We work in partnership with Maidstone and Tunbridge Wells Hospital Trust to idenlify and support carers. During April 2023 to March 2024, we identified and supported 1065 carers with information, advice, emotional support and of Iheir righl to a carer's needs assessment via Involve. Of those 469 received practical brokered support from our hospital discharge fvjnding, this included a variety of night sits to enable them to sleep, sit calls to enable Ihem to rest or go out, help with shopping, domestic and or laundry. Young Adult Carers We were pleased to wèlcome a new team member Chelsea who has focuséd on working with Young Adull Carers aged between 16 to 25. A proactive approach of outreach work with colleges, youth services and young carer organisation5 has resulted in more young people being identified and supported through transltion in their caring role. They meet at our face-to-face groups, and we have been able to provide some activities and events throughout the year for thern to have a break, meet others in a caring role and have fun. 121 support is available and aGcess to a carer's needs assessment from age 18. Hospltal Soclal Prescrlblng Our latest social prescribing service is In partnership wlth Maidstone and Tunbridge Wells Hospital Trust working onsite with hospital staff to support patients being discharged from hospital with any non-medical social needs and to reduce unnecessary attendance at A&E or unplanned hospital admittance in the future. Support is provided for up to 6 weeks from discharge by a Link Worker and includes practical support and a focus on 'what matters to me" Patients referred hav8 often been v8ry vulnerable and, although medically optimized. not able to deal with tasks themselves. A signposling and referral approach alone does not work when people are isolated and newly discharged. Staff have home visited and worked alongside discharged patients 121 intensively to support them with: Accessing food including picking up from food banks, medication, charging or helping them switch electricity and gas. Digital inclusion - helping access laptops and intemet, supporting them to purchase items needed online and seuing up home shopping for them or direct debits to access better rates for utilities. Purchasing beds, clothing, and other household items. Setting up care and support at home where identified a self-funder for care or needing support with cleaning or laundry. Complèting benéfit, housing, and any fomis that they strugglé with, Supporting them wilh telephone calls and emails to access appropriate support. Referring them to services and activities and supporting them lo access them as needed. 520 patients supported during April 2023 to March 2024 Anxiety decreased by 40 /0 and life satisfaction increased by 250/0 after pra¢ti¢al support from a Link Worker Hospltal Technology We were also excited to be a part of a pilot project funded by Kent County Council up until April 2024 and in partnership with Maidstone and Tunbridge Wells Hospital Trust testing the use of technology for people on discharge from hospital. The aim of the project was to: Enable more timely discharge from hospital and prevent readmission into hospital- Enable people lo live as independently as possible and reduce social isolation- Promote the use of assistive technology a person may already have in their home and prescrlbe lechnology that may assist them to be more Independent and soclally connected - Encourage people to feel confident with the use of technology and reduce digital exclusion We were also able to purchase a stock of equipment that could be quickly given to the person after meeting with them to identify their needs. This varied from LED strip lighting for stairs to hydration cups to avoid dehydration and Echo Shows. Connactl Innovate - Develop - Grow In 2021-2022 Conn&ct! developed an innovative service for neurodiveig8nt children and young people which led to 2 further years delivering the Connect! service to autistic 11-18-year-olds as a Kent County Council Short Breaks offer in Maidstone and Tonbridge & Malling districts. Demand grew through 23-24 and Connect! continued to be a highly popular service reaching full capacity with 254 children and young people joining the programme, Our new Youth Programme Coordinator Penny provides a creative and dynamic prograrnme of activities. Penny's engagement enabled Amelia Kury to step into the role of Children's Project Manager where she further developed our plans for innovation and growth in our Children's Services. We provided a wide variety of fun activities that focus on: Having fun Creating connections Building confiden￿, resilience and well-being Giving parentslcarers a break Meeting others to share experiences Total hours delivered 302 Number of activities 116 Evaluation showed that young people's wellbeing increased by an average of 23 % and sense of being connected to théir pèers by 24Q/o Free 2 Be Ma Funding from Shaw Trust enabled us to create Free 2 Be Me, addressing a need within the neurodivergent Community to have a non-judgmental, safe space explore LGBTQ+ We held 8 'Free 2 Be Me, sessions at the Involve Hub in The Mall, Maidstone. 6 young people attended regularly. Young people were aged 17-18 and 5 Identlfy as translnon-blnary. Thanks lo fvjnding from Wards Barnados fund and a free of charge residential stay gifted by Lower Grange Fami, we offered 2 residential trips in October 2023 & March 2024 . 29 young people enjoyed a wide range of fun challenges and activities over 3 nights. This was a first for Involve 8nd a first for the young people, most of whom had never stayed away from home before. They overcame many anxieties Developed their independence Made friends and memories Discovered a sense of belonging Gave their parents a break! Dynamic Support Advocates In July 2023 Involve were awarded the contr8Ct for the Dynamic Supporl Advocates service by Kent County Council. An acknowledgement of Involve's experience and expertise working with and advocating for neurodiverse children, young people and Iheir famili8s. Also, our knowledge and insight around providing personalised support in comp18X C88es requiring a flexible, holistic approach. We are delighted to have 5 experienced Advocates and a lead Advocate who also all have lived experience, working to support the children, young people and their families. The Dynamic Support Service supports 10-25-year-olds who.. Have a confirmed diagnosis of learning disability andlor autism, or are on the pathway for an autism assessment - Have experienced that the local offer of seNices and support cannot currently meet their needs- Are open to social caTe as well as children and young people's mental health serviGe. And are: Al risk of admisslon into a specialist mental health f2cility At risk of 52-week placement breakdown, or At risk of detention in the criminal justice system with forensic involvement The Dynamic Support Advocates range of support includes.. Building trusting relationships especially where children, young people and their families feel let down by services Flexible home andlor community-based vi31ts with children, young people and Iheir families Co-producing personalised action plans to support goals, aspirations and wishes to be achieved Advocating for children, young people and families lo ensure their voices are heard across the system Accessing funding, training and strategies to support the child or young person's action plan - A trusted, key worker role that ensures the Child or young person remains at the centre of their care In 2023-2024 Dynamic Support Advocates worked with 56 Ghildren, young people and their families to provide advocacy and emotional support and guidance. Chlldren's Health and Wellbelng This is Involve's fourth year providing social prescribing. care navigation and coordination to families via our Children's Health and Wellbeing Navigation service. The Servi￿ offers long-term support, helping families to coordinate referra15 and care, giving information and advice, and acting as a key poinl of contact for the family and their support network. Navigators are based in GP practices and work wilh children from 0-18 (up to 25 with SEND (Special Educational Ne8ds and Disabililyl) and their families and carers where the child has a long-lerm health condition. Neurodivergence {su¢h as autismlADHO) and mental health issues are the primary reason for referr81, reflecting the significant challenges currently faced by the support services for these conditions across Kent and Medway. Navlgators develop a personallsed support plan wlth wlde ranglng actlons. We take the tlme to Ilsten and support families with whal matters most to them. From navigating the slatutory services and diagnostic pathways to recognising the needs of the child to be a child first. we support them to achieve their goals, wishes and desires. This insight enables the service to add value across the system. Navigators advocate as the voice of children and their families. feeding back the challenges and gaps in supporl. The service is represented at the Kent and Medway's Children and Young People social prescribing workforce Community of Practice, neurodiversity transformation programme and tests innovations such as Personal Health Budgets and Primary Care Children's and Young People Mulli-Disciplinary Teams. 64,/9 report an incr8ase in ability to deal with problems 3,464 families supported NHS Personal Health Budgets During Year 2 of the Kent and Medway NHS Personal Health Budget pilot we concluded our project to test and evaluate whether a personalised budget improved the wellbeing of children and young people whilst navigating neurodiversity support and diagnosis pathways. 236 children were supported to receive a Personal Health Budgel based on wh8t matters most to them. Involve's team of Children's Health and Wellbeing Navigators based in GP practices referred families into the pilol reporting that costlfunding was often a barrier to accessing equipment, items, and services for children in the early stages of the support pathway. It was recognised that particularly in the case of neurodiversity, a personalised approach was key to successfully meeting the specific needs of individuals. Working alongside Kent County Council's Dynarnic Support Service the crisis prevention funding was aimed at supporting young people at risk of requiring (Specialist Mental Health Provision) intervenlion or being discharged and supporting their smooth transition back into a community setting. We designed and executed a programmp. that was accessiblp and swift to respond with informed, creative. and innovative solutions. Deliv8ry was based around two funding streams and referral pathways. coordinated, managed, and evaluated by Involve's Children's Project Manager. Early Intervention Funding Sensory items were the most requested items. Funding for hobbies, therapies and sports were also popular. Emolion81 wellbeing increased by 53 % Social wellbeing increased by 420/0 Crisis Intervention Funding Emotional wellbeing increased by 39 % Social wellbeing increased by 33 /. Moving Forwards Involve'5 third year supporting Care Leaver5 funded by Kent and Medway NHS has seen the project go from strength to strength. 110 care experienced young people benefited from our personalised approach and specialist understanding of the barriers and challenges care leavers face. Learning lo budget and keep on lop of bills, managing the challenges of engaging in work, education and independent living while keeping healthy and building friendships and social networks is a challenging experience for any young person. Moving Forwards recognises the particular difficulties care leavers may face and works to overcome them whlle bulldlng resillen￿ to move forward confidently Into thelr future. The ways we support: one-to￿ne approach, taking time to listen to what matters to them most- Creating a personalised, goals based Action Plan Co-producing a Crisis Plan Praciical support with budgeting, accommodation, attending appointments, form filling.- Ensuring GP registration Providing personal budgets to help develop hobbies and interests and achieve aspirations- Creating social opportunities for care leavers to meet thelr peers and develop friendshlps 51,/9 increase in happiness 810/0 of care leavers reported being able to de81 with problems better Activities and Personal Budgets Care leavers attended 12 activities including: Theme parks, zoos, watersports, and a pantomim8. Funding for a variety of int8rests and hobbies was provided to 14 care leavers for gym m8mbership, sports training, 8V8nl tick8ts etc. Supportlng the Voluntary Sector Our partnership programme with over 50 charities and voluntary organisations has strengthened and continued to grow. We proudly work together to provide an extensive choice of accessible and culturally diverse activities and specialisl support services for older people across North and West Kent, Our partnership portfolio of social, exercise, arts, and nature-based opportunities ensure that a wide variety of interesting group activities to suit all interests are locally available, and include arts classes, fishing, specialist exercise classes. craft groups, gardening and horticultural activities, nature walks, singing, theatre activities as wells as many drop-in social groups. A total of £452,753 was secured for our VCS partners, Strengthening Ihe sector and providing resources to support communities. Our Social Prescribing Comrnunity Fund awarded an additional £25,000 to voluntary groups and organisations in West Kent to develop activities and provide volunteer placements. In Spring 2023 we launched the West Kent Health and Care Voluntary Sector Alliance, a forum that brings together the VCSE in West Kent to work more closely wilh health systems. Throughout the year we delivered several online meetings to discuss topical issues, plus additional workshops that focussed on how we can address the barriers to wider system working. Findings from the workshop were developed into a paper which was shared with the West Kent Health and Care Partnership, who supported our recommendations for actions to address these barriers and work closer with the VCSE. NHS Core20PLUS5 Community Connectors The NHS England Core20PLUS5 programme aims to reduce inequalities in underserved and vulnerable communities. Focussing on those in areas of highesl deprivation, and in heallh groups including ethnic minoritie5, those experiencing homelessness and traveller communities, the programme seeks to reduce inequalities in five clinical areas.. serious mental illness (SMI), hypertension, respiratory diseases, maternity and early cancer screening. The￿ are stark inequalities in maternity care in England, with women from black ethniG backgrounds four tirnes more likely to die during pregnancy or up to six weeks after childbirth, and women from Asian ethnic backgrounds are twlce as Ilkely to dle, compared to whlte women. Women Ilvlng In the most deprlved areas contlnue to have the highest maternal mortality rate compared to those living in the least deprived areas and 12°/o of women who died during or up to a year after pregnancy in the UK in 2019-21 had multiple severe disadvantsges IMBRRACE-UK: Saving Lives, Improving Mothers, Care report 20231. In Spring 2023, Involve partnered with Kent and Medway ICB to deliver engagement work in North Kent (Dartford, Gravesham and Swanley) that offered Community Connectors - active members of the community that could collect feedback aboul maternity care and act as a point of informalion for pregnant women and new mothers in Ihe area. The servlce was led by our Engagement Officer who developed meaningful relationships wilh people in the community, including at children's centres, in community venues, at at foodbanks, at mother and baby groups and other key services that might be used. Along with volunteers, our Engagement Officer spoke to over 320 women in North Kent about Iheir experiences with maternity services. Volunteers w8re given information produced by the NWS to share with pregnant women in their communitl8S to ensure that women were accessing services availabl8 to them. This information was also left in places such as foodbanks, where it could be accessed discreetly by those that needed it. The feedback collected was analysed and included in our report that has been shared wlth the Kent 8nd Medway Local Maternity and Neonaial System (LMNS) lo support changes and improvements in the syslem. Volunleers have been invited to join the Maternity and Neonatal Voices Partnership, a forum that brings together service users to ensLJre that their voices are heard in Servi￿ provision. This one-year project was an excellent example of partnership working across systems. We worked closely with the LMNS in addition to the Kent and Medway Engagement Team, ensuring thal findings were shared with relevant stakeholders and that the women we spoke to would have their voices heard, The work was awarded with a Healthwatch Recognition Award for Excellence in Consultation and Engagement. Financial review Treasurer The financial year to 31st March 2024 saw continued prudent management of Involve's financial position. The uncertainties around potential fvnding cuts to some of our core serVi￿S are an ongoing challenge as we must prepare for the impacl to our financial strategy and staff. Until we have more clarity {not now expected until early 2025), we continue to support our Service users and explore every opportunily to secure future funding where possible. Renewal of most of our PCN contracts this year has been a welcome sign and reinfOr￿S the great work that Involve carry out in delivering social prescribing across Kent. The finance team continue lo evolve process and financial reporting to allow Trustees clear oversight. This allows for ¢0118borative and Supportive discussion at our regular Finance sub-group and Board meetings. Many thanks to Gary, Jane & Jo for their thorough and dynamic approach during the last year. Duncan Simmons Head of Finance The financial year was one of continued growth, achieving £6 4m income. an increase of 23 /0 on the previous year of £5.2m. With continued careful monitoring of budgets and expenditure, a healthy surplus of £1.17m was generated in the financial year, a 145 % increase on the previous year of £477,000. A signlfic8nt contrlbution to the increase Ss due to the recognitlon of grants aw8rded by KCC, of £480,000 for the Short Breaks work to be delivered over the coming two financial years. A further grant Df £250,000 was awarded in March 2024 to continue Ihe Personal Health Budget work around Crisis prevention. Jo Misiak Trustees, responsibiliti85 Statement The trustees, who are also directors for the purposes of company law, are responsible for preparing the trustees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the charity trustees to prepare financial statements for eaGh year which give a true and fair view of the state of affairs of the Gharitable Gompany and the incoming resources and application of resources, including the incom8 and expenditur8, for that period. In preparing these financial statements, the trustees are required to.. select suitable accounting policies and then apply them consistently; observe the methods and principles in the applicablè Charities SORP,. make judgments and accounting estimates thal are reasonable and prudent., prepare the financial statement5 on the going conGem basis unless it is inappropriate to presume that the charity will continue in business. The Irustees are responsible for keeping adequate accounllng records that are sufflclent to show and expl8in the charlty's transactions and disclose with reasonable accuracy at any tirne the financial position of the charily and enable them to ensure that the financial statements comply with the Companies Act 2Q06. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention 8nd detection of fr8ud and other irregularities, Auditor Each of the persons who is a trustee at the date of approval of this report confirms thal= so far as they are aware, there is no relevant audit information of which the charity's auditor is unaware; and - they have taken all steps that thèy ought to have taken as a trustee to make themselves aware of any relevant audit information and to establish that the charily's auditor is aware of thal information. The trustees, annual report and the strategic report were approved on 23 Seplember 2024 and signed on behalf of the board of trustees by.. R Leicester, Chair Trustee Involve Kent Limited Company Limited by Guarantee Independent Auditor's Report to the Members of Involve Kent Limited Year ended 31 March 2024 Opinion We have audited the financial statements of Involve Kent Limited {Ihe '¢haritY} for the year ended 31 March 2024 which comprise the statement of financial activities (including income and expenditure account), slaternent of financial position, statement of cash flows and the related notes, including a summary of significant accounting policies. The financial reporting framework Ihat has been applied in Iheir preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting PractiGe}. In our opinion the financial statements.. give a true and fair view of the state of the charity's affairs as at 31 March 2024 and of its incoming resources 2nd application of resour￿8, including its income and expenditure, for the year then ended; have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice. have been prepared in accordance with the requirements of the Companies Act 2006, the Charities Act 2011, the Charilies and Trustee Investment {Scotland) Act 2005 and regulation 8 of the Charit18s Accounts (Scotland) Regulalions 2006 (as amended). Basis for opinion We conducted our audit in accordance with Int&mational Stsndards on Auditing (UK) IISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requlrements that are relev8nt to our audlt of the fln8ncl81 statements In the UK, includlng the FRC'S Ethlcal Standard. and we have fulfilled our ather ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Concluslons relating to golng concern In auditing the financial stalements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements IS 8ppropriate. Based on the work we have performed, we have not identified any mat8rial uncertainties r81ating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability lo continue as a going concern for a period of al least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the r818vant séctlons of thls report. Other information The olher information comprises the information included in the annual report, other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information. Our opinion on the financial stalements does nol cover the other information and, except to the extent olherwise explicitly slated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with Ihe financial statements or our knowledge obtained in the audit or otherwise appears to be materially misslated. If we identify such material inconsistencies or apparent material mi55tatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude Ihat there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit- the information given in the trustees, report for the financial year for which the financial statements are prepared is consistent with the financial statements; and the trustees, report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misslatements in the truslees, report. We have nothing to report in respecl of the following matters in relalion to which the Companies Act 2006, the Charities Accounts {Scotlandl Regulations 2006 (as amended) and the Charities Act 2011 requires us to report to you if. in our opinion.. adequate accounling records have not been kepl, or returns adequate for our audit have not been received from branches not visited by us., or the financial statements are not in agreement with the accounting records and returns. or certain disclosures of trustees, remuneration specified by law are not made,. or - we have not received all the infomialion and explanations we require for our audit. Responsibilities of trustees As explained more fully in the trustees, responsibililies statement, the trustees (who are also the directors for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for suGh internal control as the trustees determine is neGessary to enable Ihe preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the flnancial statements, the trustees are responsible for assessing the charity's ability to ccntlnue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so. Auditorfs responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is nol a guarantee Ihat an audit conducted in accordance with ISAS (UK) will always detect a material misstalement when it exists. Misstatements can arise from fraud or error and are Gonsidered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above. to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.. We identify and assess the risks of malerial misstatement of the financial siatements. whether due to fraud or error, and then design and perform audit procedures responsive to those risks, including obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion. In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, we have considered; Ihe nature of the Industry, control envlronment and buslness performance wlth partlcular reference to the Company's rernuneration policies, key drivers for directors, remuneration, bonus levels and performance targets. Throughout the audit testing we are considering the incentives that may exist within th8 organisation for fraud. Key areas include timing of recognising income around the year end, posting of unusual journals and manipulating the Company's performance measures to meet targets. In common with all audits under ISAS (UK), we are also required to perform specific procedures to respond lo the risk of management override. We ensure we have an understanding of the relevant laws and regulations and remain alert to possible non-compliance throughout Ihe audil. Despite proper planning and audit work in accordance with auditlng standards there are inherent limitations and unavoidable risk that we may not detect some irregularities and material misstatem8nts in the financial stalements. We are nol responsible for preventing non-compliance and cannot be expected to detect non-cornpliance with all laws and regulations. As part of an audit in accordance with ISAS {UK), we exercise professional judgment and maintain professional scepticism throughout the audit. We also.. Identify and assess the risks of malerial misst818ment of the financial statements, whether due to fraud or error, d8sign and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basls for our opinion. The rlsk of not detectSng a malerlal misstatement resulting from fraud Is hlgher than for one resulting from error, as fraud may involve collusion, forgery, inlentsonal omissions, misrepresenlations, or the override of internal control. Obtain an understsnding of internal control relevant to the audil in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectivenes5 of the internal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates 8nd related disclosures made by the trustees. Conclude on the appropriateness of the trustees, use of the going concern basis of accounting and, based on the audit evidence obtained, whelher a material uncertainty exists relaled to events or condilions that may casl significant doubt on the charity's ability to continue as a going concern. If we conclude that a malerial uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future events or conditions may cause the charity to cease to continue as a going concern. Evaluate the overall presentation, structure and content of the financial statemenls, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentalion. We communicate with those charged with governan￿ regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deliciencies in internal conlrol that we identity during our audit. Use of our report This report is made solely to the charity's members, as a body, in accordance with section 144 of the Charities Act 2011 and regulations made under section 154 of thal Act, and Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might slate to the charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charily and the charity's members as a body, for our audit work, for this report: or for the opinions we have formed. Robert Field FCA CTA {Senior Statutory Auditor) For and on behalf of Burgess Hodgson LLP Chartered accountants & statutory auditor Camburgh House 27 New Dover Road Canlerbury Kent CT13DN 23 September 2024 Involve Kent Limited Company Limited by Guarantee Statement of Financial Activities (including income and expenditure account) Year ended 31 March 2024 2024 2023 Unrestricted funds Restricted funds Total funds Total funds Note Income Donations and legacies Charitable activities- Grants and seNice delivery conlracts Investment income 14,195 14,195 35,630 5,274,375 26,458 1.103,513 6,377,888 26,458 5,193,833 3.832 Total Income 5,315,028 1,103,513 6,418,541 5,233,295 Expenditure Expenditure on charitable activities Other expenditure 4,602,546 644,210 5,246,756 4,750,704 5,208 Total expendlture 4,602,546 644,210 5,246,756 4,755,912 Net Income and net movement In funds 712,482 459,303 1,171,785 477,383 Reconciliation of funds Total funds brought forward 1,463,612 582,080 2,045.692 1,568,309 Total funds carried forward 2.176,094 1,041,383 3,217,477 2,045,692 The statement of flnanclal activitles Includes all g8lns and losses recognlsed In the year. All income and expenditure derive from continuing activities. Involve Kent Limited Company Limited by Guarantee Statement of Financial Position 31 March 2024 2024 2023 Note Fixed assets Tangible fixed assets Currenl assets Deblors Cash at bank and in hand 15 11.653 15.538 16 1,135,519 2,537,286 412,095 2,184.051 3,672.805 2,596.146 Creditors: amounts falling due within one year Trade creditors 58,666 342,781 65,534 79,736 355.676 130,580 Other creditors including iaxalion and social security Accruals and deferred income 18 466,981 565,992 Net current assets 3,205,824 2,030,154 Total assets less current liabilities 3,217,477 2,045,692 Net assets 3,217,477 2,045,692 Funds of the charity Restrict8d funds 835,194 2,382.283 582,080 1,463,612 Unrestricted funds Total Gharity funds 21 3,217.477 2,045,692 These financial statements have been prepared in accordance with the provisions applicable to companies subject to the medium companies regime. These financial slatements were approved by the board of trustees and authorised for issue on 23 September 2024 ¢iiid are signed on behalf of the board by.. R Leicester, Chair Trustee Involve Kent Limited Company Limited by Guarantee statement of Cash Flows Year ended 31 March 2024 2024 2023 Cash flows from operating activities Net income 1,171,785 477,383 Adjustments for.. Depreclalion of tangible fi'xed assets Dividends, interest and rents from investments Interest payable and similar charges Loss on disposal of tangible fixed assets Accrued lincome)lexpenses Changes in.. Trade and other debtors Trade and oth6r cr8ditors 3.885 (26,458) 2.554 5,179 (3,832) 1,913 5,208 77,626 (47,867) 1748,928) (25,640) (37,002) 140.590 Cash generaled from operations Interest paid 329,331 (2,554) 667,065 (1,913) Net cash from operating activities 326,7TI 665,152 Cash flows from investing activities Dividends, interest and rents from investments Proceeds from sale of tangible assets 26.458 3,832 5.211 Net cash from investing activities 26,458 9,043 Net Increase In cash and cash equlvalents Cash and cash equlvalents at beglnnlng of year 353,235 2,184,051 674,195 1,509,856 Cash and cash equlvalents at end of year 2,537,286 2,184,051 Involve Kent Limited Company Limited by Guarantee Notes to the Financial Statements Year ended 31 March 2024 1. General information The charity is a public benefit entity and a private company limited by guarantee, registered in England and Wales and a registered charity in England, Wales and Scotland. The address of the registered office is 30 Turkey Court, Turkey Mill, Ashford Road, Maidstone, Kent. ME14 5PP. 2. Statement of compllance These financial stalements have been prepared in compliance with FRS 102. 'The Financial Reporting Standard Spplicable in the UK and the Republic of Ireland., the Statement of Recommended Practice applicable to charilies preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FFiS 1021 (Charities SORP (FRS 102)) and the Companies Act 2006. 3. Accounting policies Basis of preparation The financial statements have been prepared on the historical cost basis, as modified by the revaluation of cerlain rinancial assets and liabilities and inveslment properties measured at fair value Ihrough income or expenditure. The financial staternents are prepared in sterling, which is the functional currency of the entity, Golng concern There are no material uncertainties about the charity's ability to continue. Judgements and key sourc•s of estlmatlon unc•rtalnty The preparation of the financial statements requires management to mak8 judgements, estimates and assumptions that affect the amounts reported. Accounting estimates and assumptions are made conceming the future and, by their nature, will rarely equal the related actual outcome. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances, Incoming resources All incoming resources are included in the statement of financial activities when entitlement has passed to the charity; it is probable that the economic benefits associated with the transaction will flow to the charity and the amount can be reliably measured. The following specific policies are applied to particular categories of income= income from donations or grants is recognised when there is evidence of entitlement to the gift, receipt is probable and its amount can be measured reliably. legacy income is recognised when receipt Is probable and entitlement is established. income from donated goods is measured at the fair value of the goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and services are recognised in the accounts when received if the value can be reliably measured. No amounts are included for the contribution of general volunteers. income from contracts for the supply of services is recognised with the dolivery of the corbtracted service. This is classified as unrestricted funds unless there is a contractual requirement for il lo be spent on a parlicular purpose and relurned if unspent, in which case it may be regarded as restricted. Resources expended Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates.. expenditure on raising funds includes the costs of all fundraising activities, events, non-charitable trading activities, and the sale of donated goods. expenditure on charitable activities includes all costs incurred by a charity in undertaking activities that further its charitable airns for the benefil of its beneficiaries, including those support costs and costs relating to the governance of the charity apportioned to charitable activities. other expenditure includes all expenditure that is neither related to raising funds for the charity nor part of its expenditure on charitable activities. All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifi£ble and consistent basis. Tangible assets Tangiblé assèts are initially r8cordÉd 8t cosl, and subsequently stated 8t cost less any accumulatèd depreciation and impairment losses. Any tsngible assets carried at revalued amounts are recorded at the fair value at the date of revaluation less any subsequent accumulated depreciation and subsequent accumulated impairment losses. An increase in the carrying amount of Sn asset as a result of a revaluation, is recognised in other recognised gains and losses, unless it reverses a charge for impairment that has previously been recognised as expenditure within Ihe statement of financial activities. A decrease in the carrying amount of an asset as a result of revaluation. is recognised in other recognised gains and losses, except to which it offsets any previous revaluation gain, in which case the loss is shown within other recognised galns and losses on the statement of financlal activities. Depreciation Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value. over the useful economic life of thal asset as follows: Motor vehicles 25 % reducing balance basis 15-25 % reducing balan￿ basis and 33.33Yo Straight line basis Equipment Impairment of fixed assets A review for indicators of impairment is carried out at each reporting date. with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset IS impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date. For the purposes of imp8irment testing, when it is not possible to estimate the recoverable amount of an individual asset, an eslimate is made of the reGoverable atnount of the Gash-generating unit to which the assel belongs_ The cash-generating unil is the smallest identifiable group of assets that includes the asset and generates cash inflows that largely independent of the cash inflows from other assets or groups of assets. For impairment testing of goodwill, the goodwill acquired in a business combination is, from the acquisition date, allocated to each of the cash-generating units that are expected to benefit from the synergies of the Gombinalion, irrespeGtive of whether other assets or liabilities of the charity are assigned to those units. Flnanclal Instruments Financial liabilities and equity instrumenls are classified according to the subslance of the contractual arrangements entered Into. Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at tran5aGtion priTr. Any losses arising from impairment are re¢ogni5ed in the profit and loss account in olher administralive expenses. Loans and borrowings are initially recognised at the transaction price Including transaction costs. Subsequently, they are measured at amortised cost using the effective Interest rate method, less impairment. If an arrangement constitutes a finance transaclion it is measured at present value. Defined Contribution plans Contributions to defined contribution plans are recognised as an expens8 in the period in which the related service is provided. Prepaid contributions are recognised as an asset to the extenl that the prepayment will lead to a reduction in future payments or 8 cash refund. When contributions are not expected to be settled wholly within 12 months of the end of the reporting date in which the employees render the related service, the liability is measured on a discounted present value basis. The unwinding of the discount is recognised as an expense in the period in which it arises. 4. Limited by guarantee Involve Kent Limited is a charity registered with the Charity Commission in the United Kingdorn. In the evenl of the Charity being wound up, the liability in respect of the guarantee is limited to £10 per member of the Charity. 5. Donations and legacies Unrestricted Funds Restricted Funds Total Funds 2024 Donations Donations 14,195 14,195 Legacies Legacies 14,195 14,195 Unrestricted Funds Restricted Funds Total Funds 2023 Donatlons Donallons 20,275 529 20,804 Legacies Legacies 14,826 14,826 35,101 529 35,630 6. Charitable a¢tivities - grants and service delivery contracts Unrestricted Funds Restricted Tolal Funds Funds 2024 Income from grants and service delivery contracts 5,274,375 1,103,513 6,377,888 Unrestricted Funds Restricted Funds Totsl Funds 2023 Income from grants and service delivery contracts 4,469,178 724,655 5,193,833 7. Investment income Unrestricted Total Funds Funds 2024 Unrestricted Funds Total Funds 2023 Interest deposits 26,458 26,458 3,832 3,832 8. Expenditure on charitable activities by fund lype Unrestricted Funds Restricted Funds Total Funds 2024 Innovations & Pilots 20,324 20,324 Community Projects Care Leavers SeNice 79.964 287,657 256,265 79,964 287,657 256,265 4,077,282 525.264 Social Prescnbing Children's I nnovation & Pilots Unrestricted 8Ctivilies 4,077,282 525,264 SuptY)rt costs 4,602,546 644,210 5,246,756 Unrestricted Funds Restricted Funds Totsl Funds 2023 Innovations & Pilots Community Projects Care Leavers Service Social Prescribing Children's Innovation & Pilots 42,117 78.811 259,261 77,389 42.117 78.811 259,261 77,389 3,770,721 522,405 Unrestrlcted activities Support costs 3,770,721 522,405 4,293,126 457,578 4,750,704 9. Expenditure on charitable activities by activity type Activities undertaken directly Support costs Total funds 2024 Total fund 2023 Innovatlons & Pilots 20,324 20,324 Community Projects Care Leavers Service Social Prescribing Children's Innovation & Pilots Unrestricted activities 42,117 78,811 259,261 77,389 4,271.044 22.082 79,964 287,657 256,265 4.077,282 79,964 287,657 256,265 4,580,368 22,178 503,086 22,178 Governance costs 4.721,492 525,264 5,246,756 4,750.704 10. Analysis of support costs Supporl costs Total 2024 Total 2023 Staff costs 349,735 35,636 17,830 19,124 6,762 22,178 349,735 35,636 17,830 19,124 6,762 22,178 338,203 43.264 13,709 5,862 11,008 22,082 Premises Communications and IT General office Hutnan resources Governance costs Other support costs 73,999 73,999 88,277 525,264 525,264 522,405 11. Other expenditure Unrestricted Total Funds Funds 2024 Unrestricted Funds Total Funds 2023 Loss on disposal of tangible fixed assets held for charily's own use 5.208 5,208 12. Auditors remuneration 2024 2023 Fees payable for Ihe audit of the financial statements 13,364 15,985 Fees payable to the charity's auditor and its 8ssociates for other seNiTrs'. Other non-audit SeNi￿S 8,814 6,097 13. Staff costs The total staff costs and employee benefits for the reporting period are analysed as follows.. 2024 2023 Wages and salaries Social security costs Employer Gontributions to pension plans 3,581,056 320,853 78,008 3,126,847 292,016 64,427 3,979,917 3,483,290 The average heaij count of employees during the year was 142 (2023.. 1291. The average number of full-time equivalent employees during the year is analysed as follows.. 2024 2023 No. No. Charitable activities 133 117 Governanc8 12 141 129 The number of employees whose remuneration for the year fell withln the fo11owlng bands, were.. 2024 2023 No. No. £60,000 to £69,999 £80,000 to £89,999 14. Trustee remuneration and expenses During the year, no Trustees received any remuneration or olher benefits (2023.. £Nil). During the year, no Trustee expenses have been incurred {2023.. £Nill. 15. Tangible fixed assets Motor vehicles Equipment Total Cost At 1 April 2023 and 31 March 2024 71.106 27,996 99,102 Depreciation At 1 April 2023 Charge for the year 55,568 3,885 27,996 83,564 3,885 At 31 March 2024 59,453 27,996 87,449 Carrylng amount At 31 March 2024 11,653 11,653 At 31 March 2023 15,538 15,538 16. Debtors 2024 2023 Trade debtors 617,306 34,342 483,871 347,619 63,426 1.050 Prepayments and accrued income Other debtors 1,135,519 412,095 For further detail regardlng other debtors, see 21.f. 17. Credltors: amounts falllng due within one year Other creditors comprising of £107,986 (2023.. £135,537) are amounts whlch are belng held on behalf of third parties. 18. Other creditors including taxation and social security falling due within one year 2024 2023 Social securlty and other taxes Other creditors 220,322 122,459 205,434 150,242 342,781 355,676 19. Deferred Income 2024 2023 At 1 April 2023 8,325 20. Pensions and other post retirement benefits The amount recognised in income or expenditure as an expense in relation to defined contribution plans was £78,008 (2023.. £64,428). The defined contribution liability as the the year end is £14.473 (2023.. £14,703) and is allocated lo the unrestricted fund. 21. Analysis of charitable funds Unrestricted funds At 31 March 2024 At 1 April 2023 Income Expenditure Transfers General funds 1,463,612 5,315,D28 (4.602.546) 112,574) 218,763 2,163,520 218,763 Emergency Fund 1,463,612 5,315,D28 (4,602,546) 206,189 2,382,283 At 31 MarGh 2023 At 1 April 2022 Income Expenditure Transfers General funds 1,253.835 4,508,111 (4.298,3341 1,463,612 Emergency Fund 1,253,835 4,508,111 (4,298,334) 1,463,612 Restrlcted funds At 31 March 2024 At 1 April 2023 Income Expenditure Transfers Community Projects Care Leavers Service 177,685 82,344 145,498 (177,685) (16,260) (68,141) (79,964) {287,657) (13,880) 97,477 Social Prescribing Children's Innovation & Pilots Innovations & Pilots Short Breaks- Connect 307,777 176,553 290,886 24,850 480,000 {256,265) (20,324) 55,897 267,071 4,526 480,000 582,080 1,103,513 {644,210) {206,189) 835,194 At 31 March 2023 At 1 April 2022 Income Expenditure Transfers C¢)mmunity Projects Care Leavers Service Social Prescribing Children's Innovation & Pilots 179,395 69,486 65,593 40,408 91,670 339,16e (42,117) (78,811) {259,261 } 177,686 82,345 145,498 253,940 (77,389) 176,551 Innovations & Pilots Short Breaks - Connect 314,474 725,184 {457,578) 582,080 Fund descriptions (a) Community ProjeGtS Funded by a range of restricted grants from local authorities and charities, this programme reaches out to people facing significant social exclusion and inequality and supports them to be an active members of their community, through groups, activities and volunteering. It also includes work to gather feedback and insight on people's experience of rnental health services to improve future service provision. {b) Social Prescribing A restricted grant from NHS Kent and Medway to develop social prescribing in West Kent, including provision of a community Link Worker service and support to other voluntary organisations to build community capacity and resilience. (cl Care Leavers Service A restricted grant from NHS Kent and Medway to pilot a navigation I social prescribing service for people aged 16-24 who have been in care, to improve their mental health and life opportunities. (d) Childrens Innovation and Pilots Fund A restrlcted range of funds from both grant fundlng and local authorlty fundlng to enhance the dlrect work avallable in the local children's services offer. These projects support both children and their families. {e) Innovations & Pilots A restricted range of funds from both local grant funding and local aulhority funding to deliver pilot andlor innovations projects either in new areas of work or to enhance existing areas of work. These projects are to support Adults over 18 years old. {f) Short Breaks- Connect A reslricted grant fund from Kenl County Councll to provlde short breaks to autistic chlldren and young people aged 9 -18 and their parents or carers across K8nt's 12 districts. The short breaks provided are fun activities, trips and groups. and provide parentslcarers with a necessary and valuable break from their caring responsibilities. The total grant amount is £480,000. This grant will be delivered over 24 months to March 2026. 22. Analysi6 of net assets between funds Unrestrlcted Funds Rest￿cted Funds Total Funds 2024 Tangible fixed assets Current assets Creditors less than 1 year 11,653 2,837,611 (466,9811 11,653 3,672,805 1466,981) 835,194 Net assets 2,382,283 835,194 3,217,477 Unrestricted Funds Restricted Funds Total Funds 2023 Tangible fixed assets Current assets Creditors less Ihan 1 year 15,538 2,014,066 (565,992} 15,538 2,596,146 (565,992) 582.080 Net assets 1,463,612 582,080 2,045,692 23. Analysis of changes in net debt At 31 Mar 2024 At 1 Apr 2023 Cash flows Cash at bank and in hand 2,184,051 353,235 2.537,286 24. Operating lease commitments The total future minimum lease payments under non-¢an¢ellable operating leases are as follows.. 2024 2023 Not later than 1 year Laler than 1 year and not later than 5 years 49,221 101,777 30,000 7,810 150,998 37,810 25. Related parties During the year, no amounts (2023.. £4,035) were invoiced by Claire Wells who is the wife of G Wells, Deputy CEO of Involve Kent Limited for freelance HR administration support services. As at the year end, no amounts were outstanding in respect of these transactions {2023: nil). D Simmons, a trustee, is employed at MetroBank, supplier of banking services to the Charity. R Hewett , a trustee, is a Director at NHS Kent and Medway, who provide funding to the Charity. This document was delivered using electronic communications and authenticated in accordance with the registrar's rules relating to electronic fonn, authentication and manner of delivery under section 1072 of the Companies Act 2006.