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|||||Page|
|---|---|---|---|---|
|Trustees'<br>annual<br>report (incorporating|the|director's|report)||
|Independent<br>auditor's<br>report to the members|||||
|Statement offinancial<br>activities (including||income and|||
|expenditure<br>account)||||12|
|Statement<br>offinancial<br>position||||13|
|Statement ofcash flows||||14|
|Notes to the financial statements||||15|





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|Reference||and administrative|and administrative|details|||||||
|---|---|---|---|---|---|---|---|---|---|---|
|Registered||charity name||Improving|Lives||Plymouth||||
|Charity registration|||number|1066776|||||||
|Company||registration|number|02610208|||||||
|Principal|office and Head||||||||||
|Quarters||||Ernest English House|||||||
|||||Buckwell Street|||||||
|||||Plymouth|||||||
|||||PL1 2DA|||||||
|||||Mannamead||Wellbeing||Hub|||
|||||156Mannamead|||Road||||
|||||Hartley|||||||
|||||Plymouth|||||||
|||||Devon|||||||
|||||PL3 5QL|||||||
|The trustees|||||||||||
|||||SKeaty|||||||
|||||ELatham|||||||
|||||T Lea|||||||
|||||JPrichard|||||||
|||||ESteed|||||||
|||||SWaite|||||(Appointed|25July 2022)|
|||||SRodgers|||||(Resigned|5September 2022)|
|CEO 8 Company secretary||||Robert Smith|||||||
|Auditor||||Westcotts|(SW)||LLP||||
|||||Chartered|accountants|||&statutory|auditor||
|||||Plym House|||||||
|||||3Longbridge||Road|||||
|||||Marsh<br>Mills|||||||
|||||Plymouth|||||||
|||||PL6 8LT|||||||
|Bankers||||Handelsbanken|||Pic||||
|||||Ground<br>Floor, Salt Quay House|||||||
|||||4 Norther|East Quay||||||
|||||Sutton Harbour|||||||
|||||Plymouth|||||||
|||||PL4 OBN|||||||





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||||||2023||2022|
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|||
|||||funds|funds|Total funds|Total funds|
||||Note|E|E||8|
|Income and endowments||||||||
|Donations<br>and legacies<br>Charitable<br>activities|||6<br>7|9,766<br>1,702,193|1,322<br>577,923|11,088<br>2,280,116|21,381<br>1,702,516|
|Investment<br>income|||8|9,955||9,955|10,849|
|Total income||||1,721,914|579,245|2,301,159|1,734,746|
|Expenditure||||||||
|Expenditure<br>on raising funds:||||||||
|Costs ofraising donations||and||||||
|legacies|||9|146|17,520|17,866|24,108|
|Expenditure<br>on charitable|activities||10,11|1,553,840|561,725|2,115,565|1,572,016|
|Total expenditure||||1,553,986|579,245|2,133,231|1,596,124|
|Net losses/(gains)<br>on investments|||13|15,295||15,295|(19,083)|
|Net income and net movement||in|funds|152,633||152,633|157,705|
|Reconciliation offunds||||||||
|Total funds brought forward||||1,298,803|7,591|1,306,394|1,148,689|
|Total funds carried forward||||1,451,436|7,591|1,459,027|1,306,394|





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|31 March 2023|||||||
|---|---|---|---|---|---|---|
||||||2023|2022|
|||||Note|a|E'|
|Fixed assets|||||||
|Tangible fixed assets||||18|841,113|859,485|
|Investments||||19|367,027|380,647|
||||||1,208,140|1,240,132|
|Current assets|||||||
|Stocks||||20|3,333|3,813|
|Debtors||||21|227,797|68,298|
|Cash at bank and in|hand||||634,455|453,374|
||||||865,585|525,485|
|Creditors: amounts|falling||due within one year|22|568,031|399,223|
|Net current assets|||||297,554|126,262|
|Total assets less current|||liabilities||1,505,694|1,366,394|
|Creditors: amounts|falling||due after more than one year|23|46,667|80,000|
|Net assets|||||1,459,027|1,306,394|
|Funds ofthe charity|||||||
|Restricted funds|||||7,591|7,591|
|Unrestricted<br>funds:|||||||
|Revaluation<br>reserve||||||67,386|
|Designated<br>funds|||||587,027|200,000|
|Other unrestricted||funds|||884,409|1,031,417|
|Total unrestricted<br>funds|||||1,451,436|1,298,803|
|Total charity funds||||25|1,459,027|1,306,394|





# 



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|Year ended 31 March|202|3||||
|---|---|---|---|---|---|
|||||2023|2022|
||||||6|
|Cash flows from operating|activities|||||
|Net income||||152,633|157,705|
|Adjustments<br>for:||||||
|Depreciation<br>oftangible fixed assets||||18,372|19,714|
|Net losses/(gains)<br>on investments||||15,295|(19,083)|
|Income from investments||||(9,955)|(10,849)|
|Interest payable and similar charges||||5,728|3,234|
|Chengesin:||||||
|Stocks||||480|(3,813)|
|Investment<br>cash||||(5,951)|(2,211)|
|Trade and other debtors||||(159,499)|(60,719)|
|Trade and other creditors||||168,808|124,150|
|Cash generated<br>from operations||||185,911|211,898|
|Interest paid||||(5,728)|(3,234)|
|Net cash from operating<br>activities||||180,183|208,664|
|Cash flows from investing|activities|||||
|Dividends,<br>interest and rents|from investments|||9,955|10,849|
|Purchase oftangible assets|||||(1,378)|
|Purchases ofother investments||||(46,291)|(45,162)|
|Proceeds from sale ofother|investments|||50,567|47,373|
|Net cash (used in)/from<br>investing||activities||14,231|11,682|
|Cash flows from financing|activities|||||
|Proceeds from borrowings||||(13,333)|(13,334)|
|Net cash (used in)/from<br>financing||activities||(13,333)|(13,334)|
|Net increase in cash and cash||equivalents||181,081|207,012|
|Cash and cash equivalents|at beginning||ofyear|453,374|246,362|
|Cash and cash equivalents|at end ofyear|||634,455|453,374|





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|<br>of members<br>Donations|<br>is limited tof1<br>and legacies|.|||||||||
|---|---|---|---|---|---|---|---|---|---|---|
||||||Unrestricted||Restricted||Total|Funds|
||||||Funds|||Funds||2023|
|Donations|||||||||||
|Donations|||||9,766|||1,322||11,088|
||||||9,766|||1,322||11,088|
||||||Unrestricted||Restricted||Total|Funds|
||||||Funds|||Funds||2022|
|Donations|||||||||||
|Donations|||||11,381|||||11,381|
|Legacies|||||||||||
|Legacy|||||10,000|||||10,000|
||||||21,381|||||21,381|
|Charitable|income by activity||||||||||
||||||Disability||||||
||||||and long|||Plymouth||Total|
|||||Information|term health|Caring|for|Veterans|and|Funds|
|||Core||and advice|conditions|carers||Family|Hub|2023|
|||f||f|f|f|||||
|Rent Income||68,529|||||||30|68,559|
|Grants and|Contracts|212,509||471,566|668,896|561,932||237,110||2,152,013|
|Other Income|||440|39,155|847|9,431|||9,671|59,544|
|||281,478||510,721|669,743|571,363||246,811||2,280,116|
||||||Disability||||||
||||||and long|||Plymouth||Total|
|||||Information|term health|Caring|for|Veterans and||Funds|
|||Coref||and advice|conditions<br>f|carers<br>f||Family|Hub<br>f|2022<br>f|
|Rent Income||48,123||||||||48,123|
|Personal Budget Services|||||11,254|||||11,254|
|Sale ofGoods|||||3,584|||||3,584|
|Grants and|Contracts|38,826||293,442|445,021|603,229||247,153||1,627,671|
|Other Income|||88|464|6,599|4,733||||11,884|



## 



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## 

|||||Unrestricted|Restricted|Total Funds|
|---|---|---|---|---|---|---|
|||||Funds|Funds|2023|
|||||F||E|
||Rent Income|||68,529|30|68,559|
||Personal Budget Services||||||
||Sale ofGoods||||||
||Grants and Contracts|||1,583,792|568,221|2,152,013|
||Other Income|||49,872|9,672|59,544|
|||||1,702,193|577,923|2,280,116|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2022|
|||||E|E|E|
||Rent Income|||48,123||48,123|
||Personal Budget Services|||11,254||11,254|
||Sale ofGoods|||3,584||3,584|
||Grants and Contracts|||1,158,909|468,762|1,627,671|
||Other Income|||11,884||11,884|
|||||1,233,754|468,762|1,702,516|
|8.|Investment<br>income||||||
||||Unrestricted|Total Funds|Unrestricted|Total Funds|
||||Funds|2023<br>f|Funds<br>E|2022<br>E|
||Income from listed investments||9,955|9,955|10,849|10,849|
|9.|Costs ofraising donations|and legacies|||||
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2023|
|||||E|E|E|
||Costs ofraising funds|||146|17,520|17,666|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2022|
|||||E|E|E|
||Costs ofraising funds|||14,014|10,094|24,108|





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|Expenditu||e<br>on ch|aritable activities<br>by fund ty|pe|||
|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds<br>5|Funds<br>6|2023<br>f|
|Core||||8,055||8,055|
|Information||and Advice||340,977||340,977|
|Disability|and Long||Term Health Conditions|448,550||448,550|
|Caring for||Carers||325,600|323,848|649,448|
|Plymouth||Veterans|and Family Hub||183,506|183,506|
|Supportcosts||||430,658|54,371|485,029|
|||||1,553,840|561,725|2,115,565|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2022|
|||||E|6||
|Information||and Advice||201,831||201,831|
|Disability|and Long||Term Health Conditions|297,205|7,250|304,455|
|Caring for||Carers||260,617|233,359|493,976|
|Plymouth||Veterans|and Family Hub|22,773|145,963|168,736|
|Supportcosts||||319,252|83,766|403,018|
|||||1,101,678|470,338|1,572,016|



## 

||||Activities||||
|---|---|---|---|---|---|---|
||||undertaken||Total funds|Total fund|
||||directly <br>E|Support costs<br>f|2023<br>6|2022<br>F|
|General|||8,055|101,576|109,631|8,616|
|Information||and Advice|340,977|89,745|430,722|313,280|
|Disability|and Long Term Health||||||
|Conditions|||448,550|126,259|574,809|449,040|
|Caring for|Carers||649,448|74,300|723,748|542,458|
|Plymouth|Veterans and Family Hub||183,506|43,665|227,171|252,502|
|Governance||costs||49,484|49,484|6,120|
||||1,630,536|485,029|2,115,565|1,572,016|





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## 

|12.|Analysis ofs||upport costs|||||
|---|---|---|---|---|---|---|---|
||||||General|Total 2023|Total 2022|
|||||||5||
||Premises||||100,139|100,139|57,739|
||General office||||98,550|98,550|115,968|
||Human resources||||212,756|212,756|199,953|
||Finance costs||||5,728|5,728|3,234|
||Governance costs||||49,484|49,484|6,120|
||Travel training||and volunteers||||290|
||Depreciation||||18,372|18,372|19,714|
||||||485,029|485,029|403,018|
|13.|Net (losses)/gains<br>on investments|||||||
|||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||Funds|2023|Funds|2022|
||Gains/(losses)||on listed investments|(15,295)|(15,295)|19,083|19,083|
|14.|Net income|||||||
||Net income is||stated after charging/(crediting):|||||
|||||||2023|2022|
|||||||6|6|
||Depreciation|oftangible fixed assets||||18,372|19,714|
||Gains/(losses)||on listed investments|||(15,295)|19,083|
||Auditors<br>Remuneration|||||7,800|6,120|
|15.|Auditors<br>remuneration|||||||
|||||||2023|2022|
|||||||6||
||Fees payable||for the audit ofthe financial|statements||7,800|6,120|





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## 


|The average head|The average head|The average head|count ofemployees|during the year was|67(2022:55)|The average|number|of|
|---|---|---|---|---|---|---|---|---|
|full-time|equivalent||employees<br>during|the year is analysed|as follows:||||
||||||2023||2022||
||||||FTE.|No.|FTE.||
|Information||and Advice|||11|12||8|
|Disability|and Long||Term Health Conditions||19|16||11|
|Caring for||Carers|||g|10||8|
|Plymouth||Veterans|&Family hub||4|7||6|
|Support|||||8|10||8|
||||||52|55||41|



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|Tangible fixed assets|||||
|---|---|---|---|---|
|||Long|||
||Freehold|leasehold|Fixtures and||
||property|property|fittings|Total|
|||5||5|
|Cost|||||
|At 1 April 2022 and 31 March 2023|650,333|352,291|148,678|1,151,302|
|Depreciation|||||
|At 1 April 2022||174,728|117,089|291,817|
|Charge for the year||8,864|9,508|18,372|
|At 31March 2023||183,592|126,597|310,189|
|Carrying<br>amount|||||
|At 31March 2023|650,333|168,699|22,081|841,113|
|At 31 March 2022|650,333|177,563|31,589|859,485|



## 

|Investments||
|---|---|
||Other|
||investments|
||5|
|Cost or valuation||
|At 1 April 2022|380,647|
|Additions|46,291|
|Disposals|(50,567)|
|Fair value movements|(15,295)|
|Other movements|5,951|
|At 31 March 2023|367,027|
|Impairment||
|At 1 April 2022 and 31 March 2023||
|Carrying<br>amount||
|At 31 March 2023|367,027|
|At 31 March 2022|380,647|





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|20.|Stocks||||||
|---|---|---|---|---|---|---|
||||||2023<br>f|2022<br>f|
||Raw materials||and consumables||3,333|3,813|
|21.|Debtors||||||
||||||2023<br>f|2022|
||Trade debtors||||68,562||
||Prepayments|and accrued income|||158,037|68,298|
||Other debtors||||1,198||
||||||227,797|68,298|
|22.|Creditors: amounts|||falling due within one year|||
||||||2023<br>f|2022|
||Bank loans and||overdraRs||13,333|13,333|
||Trade creditors||||2,957|24,100|
||Accruals and deferred|||income|545,616|318,099|
||Social security||and other taxes|||15,870|
||Other creditors||||955|27,821|
||Carers' Personal<br>Budgets - Held Cash||||5,170||
||||||568,031|399,223|



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|Deferred income||||
|---|---|---|---|
|||2023<br>f|2022|
|At 1 April 2022||300,297|146,759|
|Amount released|to income|(300,297)|(146,759)|
|Amount deferred|in year|511,980|300,297|
|At 31March 2023||511,980|300,297|





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|Unrestricted|funds|||||||
|---|---|---|---|---|---|---|---|
|||At||||Gains and|At|
|||1 Apr 2022|Income|Expenditure|Transfers|losses 31|Mar 2023|
|||6||||||
|General funds||245,265|1,721,914|(1,553,986)|(309,897)||103,296|
|Fixed Asset|Fund|786,152|||(5,039)||781,113|
|Revaluation||||||||
|reserve||67,386|||(67,386)|||
|Designated|Fund-|||||||
|Revenue Reserve||200,000|||||200,000|
|Investment||||||||
|Valuation<br>Fund|||||382,322|(15,295)|367,027|
|||1,298,803|1,721,914|(1,553,986)||(15,295)|1,451,436|
|||At||||Gains and|At|
|||1 Apr 2021|Income|Expenditure|Transfers|losses 31|Mar 2022|
|||F|E|E|8||E|
|General funds||94,229|1,265,984|(1,115,692)|(18,339)|19,083|245,265|
|Fixed Asset|Fund|791,154|||(5,002)||786,152|
|Revaluation||||||||
|reserve||63,306|||4,080||67,386|
|Designated|Fund|||||||
|-Revenue||||||||
|Reserve||200,000|||||200,000|
|||1,148,689|1,265,984|(1,115,692)|(19,261)|19,083|1,298,803|
|Restricted funds||||||||
|||At||||Gains and|At|
|||1 Apr 2022<br>f|Income<br>F|Expenditure<br>8|Transfers|losses 31 <br>E|Mar 2023|
|Carers Fund|||235,694|(235,694)||||
|Plymouth||||||||
|Veterans and||||||||
|Family Hub||7,591|197,384|(197,384)|||7,591|
|Carers Trust|||45,917|(45,917)||||
|PCC - Household||||||||
|Support Fund|||49,500|(49,500)||||
|Royal Navy|and|||||||
|Royal Marines||||||||
|Helping<br>Hands|||50,750|(50,750)||||
|||7,591|579,245|(579,245)|—|—|7,591|





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|Analysis ofnet as|se|ts between funds||||
|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total Funds|
||||Funds|Funds|2023|
||||5|E|6|
|Tangible fixed assets|||841,113||841,113|
|Investments|||367,027||367,027|
|Current assets|||718,099|147,486|865,585|
|Creditors less than|1|year|(428,136)|(139,895)|(568,031)|
|Creditors greater than||1 year|(46,667)||(46,667)|
|Net assets|||1,451,436|7,591|1,459,027|
||||Unrestricted|Restricted|Total Funds|
||||Funds|Funds|2022|
|||||f|f|
|Tangible fixed assets|||859,485||859,485|
|Investments|||380,647||380,647|
|Current assets|||449,923|75,562|525,485|
|Creditors less than|1|year|(331,252)|(67,971)|(399,223)|
|Creditors greater than||1 year|(60,000)||(60,000)|
|Net assets|||1,298,803|7,591|1,306,394|



## 

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|Anal|ysis ofchang|es<br>in net debt||||
|---|---|---|---|---|---|
||||||At|
||||At1 Apr 2022|Cash flows|31 Mar 2023|
||||||8|
|Cash|at bank and|in hand|453,374|181,081|634,455|
|Debt|due within one year||(13,333)||(13,333)|
|Debt|due after one|year|(60,000)|13,333|(46,667)|
||||380,041|194,414|574,455|





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|Operating<br>lea|Operating<br>lea|se commit|ments||||
|---|---|---|---|---|---|---|
|The total future||minimum|lease payments|under non-cancellable|operating leases are as follows:||
||||||2023|2022|
||||||6||
|Not later than||1 year|||6,563|6,703|
|Later than|1 year and not||later than 5years||22,657|7,903|
|Later than|5years||||12,400|12,800|
||||||41,620|27,406|



## 

