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WE RISE BY LIFTING OTHERS. 2024 ANNUAL REPORT **For website Scan the code** el info@hotlinemeals.org.uk Q London N16 5SA12e Manor Road eae 



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Hunger is not a problem. It is an obscenity. How wonderful it is that nobody need wait a single moment before starting to improve the world. – Anne Frank 

**Hot Line Meals Annual Report 2024** 

**02** 



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## **Contents** 

|**Contents**||
|---|---|
|ABOUT HOT LINE MEALS|4|
|MISSION & VISION|6|
|PROGRAMS|7|
|HOT LINE MEALS SERVICE: BUILDING A NEW KITCHEN FACILITY|10|
|THE CRITICAL NEED FOR A NEW KITCHEN FACILITY|11|
|SERVICES|12|
|NUMBERS|13|
|CASE STUDY|14|
|FEEDBACK|15|
|GALLERY|`16|




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## **About Hot line Meals** 

Hot Line Meals began as a group of committed volunteers who united with a shared mission: to prepare and deliver kosher, nutritious meals to those in need. Their efforts targeted individuals experiencing poverty or facing challenges due to age, illness, or disability, who were unable to cook for themselves. Initially operating informally from private homes, it quickly became clear that there was a significant demand for such a 

service. In response, Hot Line Meals Service (London) was established as a officially registered charity in 1997. Shortly after, we secured funding from the Bridge House Trust, allowing us to renovate a local property and transform it into a purpose-built commercial kitchen. As the demand for our services grew, so did our capacity. Today, we prepare and deliver 150 freshly cooked meals daily to homes across the community. 




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- “This is the smallest space I have seen, with the biggest impact” - Caroline Woodley, Mayor of Hackney 



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## **MISSION & VISION** 

## **MISSION** 

## **VISION** 

DELIVER HOT, KOSHER, AND ENSURE NO ONE GOES NUTRITIOUS MEAL HUNGRY OR WITHOUT ~~=~~ SUPPORT FOSTER CONNECTION AND PROMOTE WELL-BEING EXPAND TO MEET DIVERSE a NEEDS ENSURE INCLUSIVITY >[ee] PROVIDE MEALS AND COMPANIONSHIP IN HARDSHIP PRIORITISE EMOTIONAL AND PHYSICAL WELL-BEING ~~a~~ ee EMPOWER INDEPENDENCE THROUGH CARE CREATE A NETWORK OF SUPPORT ——=i 

BUILD A FUTURE WHERE NO ONE IS FORGOTTEN 



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## **PROGRAMS** 

**FOOD AID** 

Hot Line Meals delivers over 150 kosher meals each day to individuals and families who are unable to meals prepare themselves due to limitations caused by temporary or long-term illness. This includes the elderly, those on low incomes, individuals with special needs or mobility impairments, parents facing mental health challenges, and those recovering from serious illness, surgery, hospitalisation, or childbirth. We collaborate closely with local welfare organisations such as Bikur Cholim D’Satmar, North London Bikur Cholim, and Ezer Leyoldos, who refer individuals in need of our services. In addition, we receive selfreferrals as well as referrals from concerned neighbors and friends. Hot Line Meals is regulated by the Hackney Food Rating Association and has proudly achieved a Level 5 rating. 

**INCREASED VOLUNTEERING OPPORTUNITY** 

We have successfully provided comprehensive training to over 150 volunteers and community members, equipping them with Level 2 certification in food hygiene, Level 3 expertise in managing food allergens, and essential first aid skills. This initiative has not only enhanced their skill sets but also significantly improved their employability. Our project holds a Level 4 manager management qualification in catering, ensuring the effective and professional oversight of our operations. Additionally, our organisation has been awarded a prestigious Level 5 Food Hygiene rating, reflecting our unwavering commitment to the highest standards of food safety. 



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## **PROGRAMS** 

whe= sete. **BEFRIENDING** ok **BUDDIES** 

fee isc **FILLING THE VOID** 

The visits from our caring volunteers help alleviate the social isolation faced by many of our elderly clients. This personal interaction provides significant social and welfare benefits, ensuring that our users are well and capable of unpacking and enjoying their meals. By promoting their health, well-being, and independence, we empower older individuals to stay in their homes for as long as possible. These visits serve as a source of light, transforming their otherwise routine days into moments of connection and companionship. 

Hot Line Meals is here with a project to help young people and their families going through a crisis. Working in partnership with the BBC Children in Need, the aim of this project is to improve the lives of disadvantaged children and young people by providing essential items, such as washing machines, air fryers, strollers, beds, cupboards, and much more. By providing their basic needs, we enhance their physical and emotional wellbeing, reducing parental stress as well as childhood worries, thus improving their quality of life. 


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FOOD VOUCHERS<br>**----- End of picture text -----**<br>


Hot Line Meals provides essential support to families experiencing unexpected financial difficulties during the ongoing Cost of Living Crisis. Through our initiative, we distribute food vouchers to vulnerable households, enabling them to obtain vital provisions such as fish, meat, and groceries. To date, we have assisted over 800 families grappling with financial instability, with an average of eight children per household. Our cash-first approach empowers these disadvantaged families to purchase their own food, helping them maintain their dignity and respect during challenging times. 



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## **PROGRAMS** _ 

**LUNCH CLUB** 

Hot Line Meals collaborates with Schonfeld Square to operate a dynamic Lunch Club, designed to enhance the lives of its residents through a range of engaging activities. 

## **Our Lunch Club provides:** 

- Affordable, nutritious two-course meals that promote health and wellness. 

- Health and wellbeing sessions aimed at fostering overall wellness. 

- Movement and fitness classes to encourage physical activity and vitality. 

- activities such as 

- Enriching singing classes to stimulate creativity and social interaction. Local outings, walks, and trips to the seaside for enjoyable community bonding experiences. Comprehensive advice and support services to address various needs and concerns. Cookery and Nutrition classes 


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TRAINING<br>**----- End of picture text -----**<br>


We have successfully run a new project aimed at assisting 24 disadvantaged young individuals aged 15 to 25 within our local community. This innovative initiative provided these young participants with hands-on training in the preparation, cooking, packaging, and delivery of our hot, nutritious meals. Through this project, they acquired essential knowledge of basic food hygiene principles, including potential hazards, hygiene practices, and necessary controls. Additionally, they gained insights into food safety management systems, equipping them with valuable skills for future opportunities in the culinary field. We are now focusing on training all our volunteers in Food Handling and Safety, Allergens, and First Aid. 



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## **Hot Line Meals Service: Building a New Kitchen Facility** 

To address the surging demand for meal services in Hackney and Haringey, we propose the construction of a new, purpose-built kitchen tailored to meet the evolving needs of our community. This state-of-the-art facility will enable us to significantly scale our operations, enhancing our capacity to prepare and deliver fresh, nutritious meals to those in need. By expanding our infrastructure, we will not only be able to serve an additional 150 meals daily, increasing our annual output by 54,000 meals, but also improve the overall efficiency and consistency of our service delivery. 

The new kitchen will feature modern equipment and an optimised workflow, allowing us to reduce meal preparation time while maintaining the highest standards of food safety and quality. Additionally, it will enable us to diversify our menu offerings to include culturally appropriate and dietary-specific meals, further addressing the unique needs of the diverse populations in Hackney and Haringey. 

Beyond increasing capacity, this expansion will strengthen our impact on the community by creating opportunities for new initiatives. These include meal programs for children from low-income families, enhanced volunteer training programs with Ofqual-accredited certifications, and partnerships with local organisations to address food insecurity holistically. By improving our operational capabilities and deepening community connections, the new kitchen will serve as a cornerstone for sustainable growth and expanded outreach, helping us create a lasting impact in the fight against food poverty and malnutrition. 



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## **The Critical Need for a New Kitchen Facility** 

Hot Line Meals Service has long been a cornerstone of support for vulnerable individuals in Hackney and Haringey, delivering up to 150 fresh, nutritious meals daily to those who need them most. However, the growing demand for our services has pushed our current kitchen facilities to their absolute limit. Without a larger, modernised kitchen, our ability to continue providing this essential support and to expand to meet the increasing needs of our community is at risk. 

## _**Why We Need This Kitchen:**_ 

With our new kitchen, we will be able to reach more people in need and expand our programs to provide even greater support to our community. One of the biggest changes will be our ability to increase meal production. Right now, we prepare 150 fresh, nutritious meals daily, but with improved facilities, we can expand our delivery service to reach even more elderly, disabled, and low-income individuals who rely on us for their daily sustenance. We are also excited to grow our community meal programs, including our lunch club partnership with Schonfeld Square Care Home. A larger kitchen means we can serve more people in a warm, welcoming environment where they can enjoy a hot meal while connecting with others, reducing the loneliness so many of them experience. Another key focus will be training and education. With the extra space, we will expand our Ofqualaccredited food hygiene and allergen management training for our volunteers and local unemployed individuals. This will not only improve food safety but also give people valuable skills and qualifications to help them find work in the food industry. Our programs for children and families will also benefit from this expansion. We will be able to provide more meals through our Holiday Hunger initiative, ensuring children from low-income families have access to nutritious food during school breaks. Our Warm Meals, Warm Hearts project, which provides hot meals and social interaction for young people, will also grow to reach more families struggling to put food on the table. For our elderly and frail clients, we will strengthen our Buddy & Befriending program, which pairs them with volunteers who not only deliver meals but also provide companionship and a friendly face at the door. With more kitchen capacity, we can support even more isolated individuals who need this vital service. Additionally, we plan to introduce a new food rescue initiative, allowing us to collect surplus food from supermarkets and suppliers, reducing waste while redirecting it to families in crisis. Our ability to respond to emergencies will also improve, ensuring we can quickly provide meals to those facing unexpected hardship. 



## Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 ~~|~~ **SERVICES** 

**NUTRITIOUS FRESHLY COOKED MEALS** 

**FINANCIAL SUPPORT** 

**FOOD SAFETY HANDLING TRAINING** 

**EMOTIONAL ADVICE & SUPPORT REFERRALS** 


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## **NUMBERS** 

**375 Elderly people** 

**200** Dedicated volunteers 

**26,400** Disadvantaged children 

**58,900** Meals delivered 



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**C A S E  S T U D Y  1 : A  N e w  L e a s e  o n L i f e :  M r s .  J a c o b s ' J o u r n e y  t o W e l l - b e i n g** 

Mrs. Jacobs, an 82-year-old widow, faced considerable difficulties after a fall left her with limited mobility and an extended recovery period. Living alone, without close family support, she found it increasingly challenging to manage daily tasks, particularly meal preparation, which became unmanageable due to her physical limitations. Her isolation and concerns about maintaining proper nutrition intensified. After being referred to Hot Line Meals, Mrs. Jacobs began receiving freshly prepared, nutritious kosher meals delivered to her home. This service not only ensured she had access to balanced, hot meals each day but also provided essential social interaction, as volunteers routinely checked on her welfare. The regular meal deliveries significantly improved her physical health, offering consistent nourishment, and alleviated her concerns, allowing her to retain her independence. Moreover, the visits from volunteers helped mitigate feelings of loneliness, enhancing her overall quality of life and well-being. 

Family Greenberg, consisting of two parents and six children, experienced severe financial strain after Mr. Greenberg lost his job due to the economic downturn. With their primary source of income gone, the family struggled to afford necessities, and providing nutritious meals became increasingly difficult. Mrs. Greenberg, already managing the demands of caring for their young children, found it overwhelming to stretch their limited resources to cover food expenses. Upon referral to Hot Line Meals, the family began receiving regular deliveries of kosher, nutritious meals, easing the financial burden and ensuring that the children had access to healthy food. This support not only 

improved the family’s overall well-being by alleviating food insecurity but also allowed them to focus on regaining stability without the constant worry of where their next meal would come from. The consistent provision of meals restored a sense of normalcy and dignity, enabling the Greenberg family to navigate their challenges with renewed hope and resilience. 



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## **FEEDBACK** 

## **- Sarah M.** 

_**"I can't express how grateful I am for Hot Line Meals. As a single mother recovering from surgery, I struggled to provide nutritious meals for my kids. Hot Line Meals not only delivered delicious kosher meals but also brought warmth and care into our home. It was a lifeline during a tough time."**_ 

## **- Emily H.** 

_**"After a major surgery, I couldn't leave my home, let alone cook for myself. Hot Line Meals made my recovery so much easier. The meals were not only nutritious but also delicious. They helped me stay connected with my family during a challenging time. Thank you for your incredible support!"**_ 

## **- Jessica R.** 

_**"Hot Line Meals has been a blessing for our family. My elderly father, who lives alone, was often malnourished and isolated. Since we connected with Hot Line Meals, his health has improved, and he's found a renewed sense of purpose through the friendly volunteers who visit him. Thank you for making such a difference!"**_ 

**- David S.** 

_**"Hot Line Meals is a true community treasure. They've been there for me when I needed help with meals during my illness. The warmth and kindness of the volunteers who deliver the meals are as nourishing as the food itself. I am forever grateful."**_ 



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## **GALLERY** 

Volunteers preparing nutritious meals in the kitchen with care. 

Smiling volunteers ready to distribute meals with warmth and kindness. 

A team effort— packing meal trays to serve the community. 

Training our team of volunteers in level 2 food hygiene. 

Site visit with team members and the Mayor of Hackney, ensuring progress and impact. 

Dedicated kitchen staff preparing warm, comforting meals in bulk. 



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## **GALLERY** 

A meaningful discussion over a shared meal, strengthening bonds. 

Volunteers enthusiastically preparing meals for distribution. 

A beautifully prepared meal, ready to be served with love. 

Team members collaborating to ensure smooth meal service. 

Training our young people in level 2 food hygiene to improve employment and volunteering 

Dedicated staff working together to pack nutritious meal. 



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**REGISTERED CHARITY NUMBER: 1066575** 

## **HOT LINE MEALS SERVICE (LONDON)** 

**REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2024** 

Sugarwhite Meyer HS Ltd First Floor 94 Stamford Hill London N16 6XS 



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## **HOT LINE MEALS SERVICE (LONDON)** 

## **CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2024** 

||**Page**|
|---|---|
|**Reference and Administrative Details**|1|
|**Report of the Trustees**|2 to 3|
|**Independent Examiner's Report**|4|
|**Statement of Financial Activities**|5|
|**Statement of Financial Position**|6|
|**Statement of Cash Flows**|7|
|**Notes to the Statement of Cash Flows**|8|
|**Notes to the Financial Statements**|9 to 14|





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## **HOT LINE MEALS SERVICE (LONDON) REFERENCE AND ADMINISTRATIVE DETAILS FOR THE YEAR ENDED 30 JUNE 2024** 

## **TRUSTEES** 

Mrs E Brinner Mrs R Just Mrs M Rothbart Mrs S Mossberg (appointed 1.1.24) 

## **PRINCIPAL ADDRESS** 

59 Wellington Avenue London N15 6AX 

## **REGISTERED CHARITY** 1066575 **NUMBER** 

## **INDEPENDENT EXAMINER** 

Sugarwhite Meyer HS Ltd First Floor 94 Stamford Hill London N16 6XS 

Page 1 



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## **HOT LINE MEALS SERVICE (LONDON)** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 30 JUNE 2024** 

The trustees present their report with the financial statements of the charity for the year ended 30 June 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019). 

## **REFERENCE AND ADMINISTRATIVE INFORMATION** 

The information is shown on page 1 of the financial statements and forms part of this report. 

## **OBJECTIVES AND ACTIVITIES** 

## **Objectives and aims** 

The objects are provision of relief for persons who are housebound, or temporarily for other reasons, unable to provide meals for themselves, by providing kosher meals for such persons. 

The trustees confirm that they have given due regard the Charity Commission's guidance on public benefit. 

## **ACHIEVEMENT AND PERFORMANCE** 

## **Charitable activities** 

The trustees are satisfied with the results of the year. Income rose by about 25% and expenditure by about 14%. There was a surplus for the year 

## **FINANCIAL REVIEW** 

## **Reserves policy** 

The trustees do not seek to maintain reserves, other than to ensure that they can continue the activities of the charity. Reserves at the year end were £196,081 (2023 - £183,299) of which 7,152 (2023- £30,826) are restricted 

## **FUTURE PLANS** 

The charity plans to continue its activities for the foreseeable future subject to satisfactory income. 

## **STRUCTURE, GOVERNANCE AND MANAGEMENT** 

## **Charity constitution** 

The charity is governed by  a constitution dated 5 August 1997 as amended on 27 October 1997 

## **Recruitment and appointment of new trustees** 

The power to appoint new trustees is vested in the board. It is not the intention of the trustees to appoint any new trustees. Should the situation change in the future, the trustees will apply suitable recruitment induction and training procedures. 

## **Risk management** 

The trustees have reviewed the major risks to which the charity is exposed and confirm that they have established systems to mitigate them. 

## **STATEMENT OF TRUSTEES' RESPONSIBILITIES** 

The trustees are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) including Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland". 

Page 2 



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## **HOT LINE MEALS SERVICE (LONDON)** 

## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 30 JUNE 2024** 

## **STATEMENT OF TRUSTEES' RESPONSIBILITIES - continued** 

The law applicable to charities in England and Wales, the Charities Act 2011, Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charity for that period. In preparing those financial statements, the trustees are required to 

- select suitable accounting policies and then apply them consistently; 

- observe the methods and principles in the Charity SORP; 

- make judgements and estimates that are reasonable and prudent; 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

Approved by order of the board of trustees on 20 March 2025 and signed on its behalf by: 

Mrs E Brinner - Trustee 

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## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF HOT LINE MEALS SERVICE (LONDON)** 

## **Independent examiner's report to the trustees of Hot Line Meals Service (London)** 

I report to the charity trustees on my examination of the accounts of Hot Line Meals Service (London) (the Trust) for the year ended 30 June 2024. 

## **Responsibilities and basis of report** 

As the charity trustees of the Trust you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('the Act'). 

I report in respect of my examination of the Trust's accounts carried out under Section 145 of the Act and in carrying out my examination I have followed all applicable Directions given by the Charity Commission under Section 145(5)(b) of the Act. 

## **Independent examiner's statement** 

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

1. accounting records were not kept in respect of the Trust as required by Section 130 of the Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

E Meyer FCA BSc 

Sugarwhite Meyer HS Ltd First Floor 94 Stamford Hill London N16 6XS 

20 March 2025 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 30 JUNE 2024** 

|**Unrestricted**<br>**fund**<br>**Notes**<br>**£**<br>**INCOME AND ENDOWMENTS FROM**<br>Donations and legacies<br>313,389<br>**EXPENDITURE ON**<br>Raising funds<br>2<br>1,375<br>**Charitable activities**<br>3<br>Provision of meals to the needy<br>240,080<br>Support<br>35,478<br>**Total**<br>276,933<br>**NET INCOME/(EXPENDITURE)**<br>36,456<br>**RECONCILIATION OF FUNDS**<br>Total funds brought forward<br>152,473<br>**TOTAL FUNDS CARRIED FORWARD**<br>188,929|**Restricted**<br>**funds**<br>**£**<br>221,182<br>-<br>244,856<br>-<br>244,856<br>(23,674)<br>30,826<br>7,152|**2024**<br>**Total**<br>**funds**<br>**£**<br>534,571<br>1,375<br>484,936<br>35,478<br>521,789<br>12,782<br>183,299<br>196,081|**2023**<br>**Total**<br>**funds**<br>**£**<br>604,307|
|---|---|---|---|
||||24,892<br>487,217<br>16,648|
||||528,757|
||||75,550<br>107,749|
||||183,299|



The notes form part of these financial statements 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **STATEMENT OF FINANCIAL POSITION 30 JUNE 2024** 

|||**2024**|**2023**|
|---|---|---|---|
||**Notes**|**£**|**£**|
|**FIXED ASSETS**||||
|Tangible assets|7|19,260|22,660|
|**CURRENT ASSETS**||||
|Debtors|8|86,792|75,978|
|Cash at bank||112,931|138,882|
|||199,723|214,860|
|**CREDITORS**||||
|Amounts falling due within one year|9|(21,357)|(50,379)|
|**NET CURRENT ASSETS**||178,366|164,481|
|**TOTAL ASSETS LESS CURRENT**||||
|**LIABILITIES**||197,626|187,141|
|**CREDITORS**||||
|Amounts falling due after more than one year|10|(1,545)|(3,842)|
|**NET ASSETS**||196,081|183,299|
|**FUNDS**|12|||
|Unrestricted funds||188,929|152,473|
|Restricted funds||7,152|30,826|
|**TOTAL FUNDS**||196,081|183,299|



The financial statements were approved by the Board of Trustees and authorised for issue on 20 March 2025 and were signed on its behalf by: 

Mrs E Brinner - Trustee 

The notes form part of these financial statements 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2024** 

|**Notes**<br>**Cash flows from operating activities**<br>Cash generated from operations<br>1<br>Interest paid<br>Net cash (used in)/provided by operating activities<br>**Cash flows from investing activities**<br>Purchase of tangible fixed assets<br>Net cash provided by/(used in) investing activities<br>**Change in cash and cash equivalents**<br>**in the reporting period**<br>**Cash and cash equivalents at the**<br>**beginning of the reporting period**<br>**Cash and cash equivalents at the end**<br>**of the reporting period**|**2024**<br>**£**<br>(24,982)<br>(969)<br>(25,951)<br>-<br>-<br>(25,951)<br>138,882<br>112,931|**2023**<br>**£**<br>123,082<br>(1,142)<br>121,940<br>(3,000)<br>(3,000)<br>118,940<br>19,942<br>138,882|
|---|---|---|



The notes form part of these financial statements 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2024** 

|**1.**|**RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM**|**OPERATING ACTIVITIES**|**OPERATING ACTIVITIES**|
|---|---|---|---|
|||**2024**|**2023**|
|||**£**|**£**|
||**Net income for the reporting period (as per the Statement of**|||
||**Financial Activities)**|12,782|75,550|
||**Adjustments for:**|||
||Depreciation charges|3,400|4,000|
||Interest paid|969|1,142|
||(Increase)/decrease in debtors|(10,814)|37,251|
||(Decrease)/increase in creditors|(31,319)|5,139|
||**Net cash (used in)/provided by operations**|(24,982)|123,082|



## **2. ANALYSIS OF CHANGES IN NET FUNDS** 

||**At 1.7.23**|**Cash flow**|**At 30.6.24**|
|---|---|---|---|
||**£**|**£**|**£**|
|**Net cash**||||
|Cash at bank|138,882|(25,951)|112,931|
||138,882|(25,951)|112,931|
|**Total**|138,882|(25,951)|112,931|



The notes form part of these financial statements 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2024** 

## **1. ACCOUNTING POLICIES** 

## **Basis of preparing the financial statements** 

The financial statements of the charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Charities Act 2011. The financial statements have been prepared under the historical cost convention. 

## **Income** 

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. 

## **Expenditure** 

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. 

## **Tangible fixed assets** 

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. 

Fixtures and fittings 

- 15% on reducing balance 

## **Taxation** 

The charity is exempt from tax on its charitable activities. 

## **Fund accounting** 

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. 

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

## **Going concern** 

There are no material uncertainties about the charity's ability to continue. 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 30 JUNE 2024** 

## **2. RAISING FUNDS** 

## **Raising donations and legacies** 

|Marketing and sales promotion<br>Advertising costs<br>Support costs|**2024**<br>**£**<br>1,007<br>368<br>-<br>1,375|**2023**<br>**£**<br>20,388<br>314<br>4,190|
|---|---|---|
|||24,892|



## **3. CHARITABLE ACTIVITIES COSTS** 

|Provision of meals to the needy<br>Support|**Direct**<br>**Costs**<br>**£**<br>472,781<br>27,843<br>500,624|**Support**<br>**costs (see**<br>**note 4)**<br>**£**<br>12,155<br>7,635<br>19,790|**Totals**<br>**£**<br>484,936<br>35,478|
|---|---|---|---|
||||520,414|



## **4. SUPPORT COSTS** 

|Provision of meals to the<br>needy<br>Support|**Human**<br>**Finance**<br>**resources**<br>**£**<br>**£**<br>-<br>1,913<br>969<br>-<br>969<br>1,913|**Governance**<br>**Other**<br>**costs**<br>**£**<br>**£**<br>10,242<br>-<br>1,471<br>5,195<br>11,713<br>5,195|**Totals**<br>**£**<br>12,155<br>7,635|
|---|---|---|---|
||||19,790|



Support costs, included in the above, are as follows: 

## **Finance** 

|**Finance**|||
|---|---|---|
||**2024**|**2023**|
|||**Total**|
||**Support**|**activities**|
||**£**|**£**|
|Bank interest|969|1,142|
|**Human resources**|||
||**2024**|**2023**|
||**Provision**||
||**of meals**||
||**to the**|**Total**|
||**needy**|**activities**|
||**£**|**£**|
|Training and Staff welfare|1,913|3,515|



Page 10 



Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 30 JUNE 2024** 

## **4. SUPPORT COSTS - continued Other** 

|**Provision**<br>**of meals**<br>**to the**<br>**needy**<br>**£**<br>Postage and stationery<br>10,242<br>Motor and travel costs<br>-<br>10,242<br>**Governance costs**<br>Independent examiner's fee<br>Independent examiner's other fees<br>Legal and professional  fees|**2024**<br>**2023**<br>**Total**<br>**Total**<br>**Support**<br>**activities**<br>**activities**<br>**£**<br>**£**<br>**£**<br>1,471<br>11,713<br>10,054<br>-<br>-<br>6,206<br>1,471<br>11,713<br>16,260<br>**2024**<br>**2023**<br>**Total**<br>**Support**<br>**activities**<br>**£**<br>**£**<br>1,650<br>1,200<br>1,650<br>1,680<br>1,895<br>-<br>5,195<br>2,880|
|---|---|



## **5. TRUSTEES' REMUNERATION AND BENEFITS** 

There were no trustees' remuneration or other benefits for the year ended 30 June 2024 nor for the year ended 30 June 2023. 

## **Trustees' expenses** 

There were no trustees' expenses paid for the year ended 30 June 2024 nor for the year ended 30 June 2023. 

## **6. STAFF COSTS** 

|**STAFF COSTS**|||
|---|---|---|
|Wages and salaries<br>The average monthly number of employees during the year was as follows:<br>Provision of meals<br>Office|**2024**<br>**£**<br>49,705<br>49,705<br>**2024**<br>4<br>3<br>7|**2023**<br>**£**<br>77,402|
|||77,402|
|||**2023**<br>3<br>3<br>6|



No employees received emoluments in excess of £60,000. 

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Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 30 JUNE 2024** 

## **7. TANGIBLE FIXED ASSETS** 

|**COST**<br>At 1 July 2023 and 30 June 2024<br>**DEPRECIATION**<br>At 1 July 2023<br>Charge for year<br>At 30 June 2024<br>**NET BOOK VALUE**<br>At 30 June 2024<br>At 30 June 2023<br>**8.**<br>**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Other debtors<br>**9.**<br>**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Trade creditors<br>Taxation and social security<br>Other creditors<br>**10.**<br>**CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR**<br>Taxation and social security<br>**11.**<br>**ANALYSIS OF NET ASSETS BETWEEN FUNDS**<br>**Unrestricted**<br>**Restricted**<br>**fund**<br>**funds**<br>**£**<br>**£**<br>Fixed assets<br>19,260<br>-<br>Current assets<br>192,571<br>7,152<br>Current liabilities<br>(21,357)<br>-<br>Long term liabilities<br>(1,545)<br>-<br>188,929<br>7,152|**2024**<br>**£**<br>86,792<br>**2024**<br>**£**<br>16,126<br>-<br>5,231<br>21,357<br> <br>**2024**<br>**£**<br>1,545<br>**2024**<br>**Total**<br>**funds**<br>**£**<br>19,260<br>199,723<br>(21,357)<br>(1,545)<br>196,081|**Fixtures**<br>**and**<br>**fittings**<br>**£**<br>79,041<br>56,381<br>3,400<br>59,781<br>19,260<br>22,660<br>**2023**<br>**£**<br>75,978<br>**2023**<br>**£**<br>41,536<br>805<br>8,038<br>50,379<br>**2023**<br>**£**<br>3,842<br>**2023**<br>**Total**<br>**funds**<br>**£**<br>22,660<br>214,860<br>(50,379)<br>(3,842)<br>183,299|
|---|---|---|



Page 12 



Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 30 JUNE 2024** 

## **12. MOVEMENT IN FUNDS** 

|**Unrestricted funds**<br>General fund<br>**Restricted funds**<br>Restricted fund<br>**TOTAL FUNDS**<br>Net movement in funds, included in the above are as follows:<br>**Unrestricted funds**<br>General fund<br>**Restricted funds**<br>Restricted fund<br>**TOTAL FUNDS**<br>**Comparatives for movement in funds**<br>**Unrestricted funds**<br>General fund<br>**Restricted funds**<br>Restricted fund<br>**TOTAL FUNDS**|**At 1.7.23**<br>**£**<br>152,473<br>30,826<br>183,299<br>**Incoming**<br>**resources**<br>**£**<br>313,389<br>221,182<br>534,571<br>**At 1.7.22**<br>**£**<br>107,749<br>-<br>107,749|**Net**<br>**movement**<br>**At**<br>**in funds**<br>**30.6.24**<br>**£**<br>**£**<br>36,456<br>188,929<br>(23,674)<br>7,152<br>12,782<br>196,081<br>**Resources**<br>**Movement**<br>**expended**<br>**in funds**<br>**£**<br>**£**<br>(276,933)<br>36,456<br>(244,856)<br>(23,674)<br>(521,789)<br>12,782<br>**Net**<br>**movement**<br>**At**<br>**in funds**<br>**30.6.23**<br>**£**<br>**£**<br>44,724<br>152,473<br>30,826<br>30,826<br>75,550<br>183,299|
|---|---|---|



Page 13 



Docusign Envelope ID: E914DB82-46D5-443F-8FDE-538B63502616 

## **HOT LINE MEALS SERVICE (LONDON)** 

## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 30 JUNE 2024** 

## **12. MOVEMENT IN FUNDS - continued** 

Comparative net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>**Restricted funds**<br>Restricted fund<br>**TOTAL FUNDS**|**Incoming**<br>**resources**<br>**£**<br>389,894<br>214,413<br>604,307|**Resources**<br>**Movement**<br>**expended**<br>**in funds**<br>**£**<br>**£**<br>(345,170)<br>44,724<br>(183,587)<br>30,826<br>(528,757)<br>75,550|
|---|---|---|



## **13. RELATED PARTY DISCLOSURES** 

There were no related party transactions for the year ended 30 June 2024. 

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