Reg&8tered C(wnpany Numbér. 02627909 {Engl8nd & Wths) Rogistsred Charity No: 1065835 BARNET CITIZENS ADVICE BUREAU (A charitable company limited by guarantee) TRUSTEES, REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 BARNET CITIZENS ADVICE BUREAU CONTENTS Pa Legal and admlnlsltatwe detsils Trustees, rBPOrt lincorporaling rep￿) 3-10 Indep9￿jenl Audilorfs rewrt 12-14 Statemènt d Fin8rrAal AclNities 15 Balance Sheet 16 Cash Flow Statement 17 Analysls of Net Debt 18 Notes lo the finarrial stat￿ants 19-33 BARNET CITIZENS ADVICE BUREAU LEGAL AND ADMINISTRATIVE DETAILS COMPANY NUMBER 02627￿9 (England & Waesl CHARITY NUMBER 1065835 G•n•ral Informatlon The aclivllies ol Barnet Citizens A(fvice Bureau are ￿ried oul by an organi*lion th8t is both a Registered Chacity {no.' 10658351 and a company limited by guarantee (No. 02627WI. Both the charity and the company are formally registered as Bamet Citizens A(fviGe Bureau. Cttizens Advice Bamells 81so part of the national Citizens Advice service through its membership cl The National Awcialion of Cilizens Advice Burè8UX. The trustees ofthe charityare 81s0 th8 members of the Lx¥np8ny limit￿j by gLtarantee and underthe provi&ons of the Companies Aot 2006 are liable lo contribui8 a sum not exceedirKJ £1 each Ihg event of the wnding up of the Company, they are cc45ectively referred lo as Ihe Trustees throughcyjl thi5 report. ThB organisatiori's wvemance rules are sel out in thè Msmorandum and Arbdes of As%o¢latton of the company limited by gua¥anlee which reftects the thice cl the CharÉty C(xnmissi¢>n and conforms lo thè membershlp requirements of Qtizens Athice. Trustees act collactwely Ss the Board of cthIer￿ Adv5(* Bamet and awme overall responslbillty for the straleglc development and finall￿￿ F￿allag￿nent of the organisation. in line with Charity Cc¥nmis5ion recommended pract1￿. The governa1￿ provid8 for a Board of 4 and 21 persons. bul the curr8nt Trustees have detsrmined that a number between 10 arKI 13 provides an optimal 5iLe for its work while allowng for ord¢dy sJCces￿0n rAanning. Trustees serve in a voluntary unrgmunerated capacity and ar8 appointed for terms of three years, if willing they can bè redected forsubsequgril18rmswth no lthnil. Trustees are nonmally eleded by the Annual Genefal Meeting. I￿1 th8 constitution allows the BoaTd lo cTropl trustees pn)viding their numbgr does not ex￿ed one-tturd ofthe total. The Board's pr8th.ce is to use ¢o-r)ption for appointrienls madè between Annual General Meetings and for w-OPt8d tnL8tees to stand foT dection al the next Annual General Meeting follow¢ng their appoinfrnenl. AGc(KdiNJy, all current Trusteès arn elected members of the Board. Th8 Trustees serving during th8 year and since Ihe ye*-er￿ as fdlows. Valerie Harrison Ben Ingber Keri Landau Kimberty Oro Tasmin Shuker IresSgnèd 271031231 Th¢)mas Smith (resigned 17101123) Ellis Mandelstam {appolnlad.' 271Q3123} Rosie Shepherd (appointed.. 271031231 Tracey Baldwn (Wice-chair, resigned.. 09KK1221 Claro Lubin (resigned: 14106r221 Maria Pelnga-wallaco Iresiyned.. 22108r22} The organSsatSon's HR policies are fdlowed for r￿￿trnenI and inductlon of tntslees and recrultrnent is by open selection through press adverb%ng and othgr media. The Board regularfy Co￿ld&r suecèssion planning rovlews the skllls and exFeri6n¢> it needs against those of existing tnlstees In rxder to idenlrfy gaps that can be filled by future re(¥uitsnenL BARNET CITIZENS ADVICE BUREAU LEGAL AND ADMINISTRATIVE DETAILS (contrnued) Current TrustO05 PLJS8ess an effective MSX of skins encompassÉng professionalism in Pe￿￿)ne1. Change Managornenl. Accixjntancy, and Education. sC￿e mownbers crxnbine thdr prOfeS￿onal backgrounds with extensive experience ofvoluntary ￿￿k. Company Secretary is appointed by Trustees and may be a m6Jllber ol staff. The term ol the appointment is forTruslees to dethd6 practi￿ is lorthis to be at thefiTSt mèéting of the Board follEiwng è8¢h AGM when othor appoinlmerits are detemiin8d by Trustees. CHIEF OFRCER Danid B COMPANY SECRETARY Danid Banford REGISTERED OFFICE 41>44 Churth End London NW44JT AUDITORS Pri￿ Bailey LLP 24 Cmd Bond Street W1S 4AP BANKERS HSBC Bank rlc Coventy District sery￿e Cenlre . Hary Westem Road Binley Coventry CV3 2TQ BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) Introductlon Cllizers AdYic8 Bamel {CABI exists lo help peoe WIK) live. th or study in th8 London Borwh of Bamet lo resofvethoir [￿￿eMS. We do this through providing freo. confidenlial, impartia and independent advi￿. Inlormation and assistance. We are hère lor everyone. whatever their advbC6 nwls. 20L123 was another year dominaled by external pressures - wth I￿gh inflation and rapid rises in the cost of living, our a(fvice Wds needed rn0￿ than ever and wa saw many hundr8ds of people contacting us for the first time in their live& We havè continued lo focus on meeting the needs of ￿Jr vdunteers. staff. and above all. the people we help. delivellng (x) our slrategic wiortties of tr￿r¥j accessible, sustainable. and supporting our Kwle. Our Work Our core work is delivered through lh8 Cix))muntty Advice SeNice (CASX fLir¥Jed by London Borough of Ba￿￿t and prwured by ccfflpelilive tender. This service provides gerwal inffxmalion and advlc8 to people WFK) INe, work or study in the Borough, and Is availa1￿e through atl rthannds- tdephone. face lo fa¢x and emad. Wè ContinU￿j to be part of Ihe p8n-London t￿eph￿ adviceline seNice. Blo￿￿￿& Citizens Arfvice in 7 other London Boroughs. vh¥ch brrmwjhl the signifThnt b8n8fit ol Freephone number for peO￿e lo usè lo cmtact us. as well as a volcemail fa£Hlity. Wo also benef1t from shared eX￿rtiSe ￿nOng other Q"b"zens Advice offic8s arKI are able to share best pra¢tiC8. We conlinued lo ddiv8r. as V+pII as gxparthd. the Help lo Qaim WV1￿ which assists people needing to clawn Ulliversal Credit. Tlys is a telephone and webchal service. offering an inilid ber￿fIts check lo see if twjle vnild be bèttèr off on UnNersal CTpdil (which for most is an In-￿Tk benefill, and ongolng SUPFrt)rt until the fi￿t payment is r8ceived. 11 conlinwl lo see heavy demand as the parKfemic up8nded thejob market, wlh 51gnilicanl numb8rs of people being f￿Ced into lowaid work or out of work altogether. An important and growing ar8a of wr bwrk is complex casewrtrrK Whilè the CAS is focused on general advlce. our crthw proi8cts aim lo fill the gap wh8rè Legal Aid is rvjt available but vA*re the most Y￿nera￿e peWe n8ed suprKJrt to understand thèir rights and to access justi￿. This adds a great d8al of value lo our general arfvice service as we are ablè to offer a hdistic par￿age of support lo ourclients. Much of our Y￿rk in this area ￿￿Uld have been available Und￿ L￿81 Aid a decade ago, but due to continued cuts to this provision. we have stepped in to do which wwld historically only have been carried out by solicitors. Our ¥bY)Tk in this sphere has led us lo bB awarded 'Centre of ExceElence' stalus by the Lond￿ Legal Supw)rt TrLESt, and il is vital in a Borough Ilk& Barnel wherts access ID COIn￿eX legal is in very sl)ort ￿PFly. Macmillan can￿ Support continu￿1 tr)fund us to YJPKM)rt peorle affected by can¢¢rin BatneL Enfield and H8ringey. We Cdarry (Mrt weware benefits casew)rk. making daim5 for benefits and applying for ad(thtiwal support to help p8Dpie meet the gxtta Costs 8xparienced by canrAr palients. Trustfor LorvJon contlnued to fund our4)ecialist ￿plOyment Ilugation and immigration casework project, helping p￿pIe regularise their Immigration status, challenge unfair dlsmissal. discrimination and non-paym8nl otwages. We have used this project lo build our widér organisational eXpe￿se in ernployment arKI immigration law, and a￿ able to offer rewarding vc4unteering and profe￿￿al d8veloKxnenl opp¢Jrtunitsos as a rosult. BARNET CITIZENS ADVICE BUREAU TRUSTEES. REPORT IINCORPORATING DIRECTORS, REPORT) (continued) Henry Smith Ch*tty conlinu¢d to furbj our vital %*lf8fy be￿rits and debt cas8work. These are areas ol ￿ere we have seen rapidly increasing demand. as well as increa&rE c(¥nF4e￿ty, and ljis funding means that we can continug to meet Ihose needs. Vve awarded funding from the Greater Lmdon Authty as part of a pan-London partllership to ddiver ycialisl debl thi¢e 8s part of the Cost ￿ Living crisis across North London, as well a5'Athir8 FErstAtd' ￿lch istafgeled training tofrontjine partnws, giving Ihern the lods need to identify adv￿ needs aThl bgsl support LondO￿8S6 fuThJs represented stgnificanl percentages ol overall ino)mè as fdows.. Mècmillan Cancor". 13%12022..11%1 Trust for London: 6%12022.. cl￿zenS Advice 3f%12022.'18%) Homè Office 4% {2022:15%) Henry Smith 5%12022..0%} Although there vrds planned investment in increased capadty. CAB continued to monitor and control wsts 8ffedNely. in line the incre8s6 in incLxne. ExpendSlure in the finanual Y￿ar endlng 31st March 2023 has increase(I 10 £1.293.491 compared with £1.038,158 in Ihe prev¥Jus year. 01 the costs in the year. 79%12022: 76%) relat8 to our peopte and include Ihe costs of recruiting, rew8rding and devdopiro our paid staff and training and supporbng (yjr vdunle8rs. ManagemBnl and trustees regularly wew Ihe allocation of UK)rk among staff and volunteers to identify ways of improving both service qualty and cost officiency. In other areas. our finance and athiinistrntive staff keep a (lo￿ conircl of Our free rv6eTves target is set al 18 weeks of operating expenditure. As wr reseTves ar¢ above the miThmum level sel Inthislarget. trustees have agreed In prinuple lo invest funds for further developnent of our sery1￿. R￿erVeS Poli¢y and Deslgnated Funds staff Fund A fund lo ensure that CAB is atrAe to u)vor contracted payments lo staff suBh as unfunded salary thanges. reduThlancy. provison of locurn malemlty cover. and the costs of any disciFlinary andlor grEe¥an￿ woced¢Jres which may arise. ITIPr8mlses FuThJ A fund lo provide for thè o)sl rA r￿￿ating to new premises al Ih? expxry or termination of the Cuffent lease. and for the cost of m8lor repairs and maintenance {I￿lUdIr0 rr upgr* costs) for fh8 n8xt &5 years SeNice Oevelopynent Fund A fund to allow CAB lo dev811rf) new PTojects or areas of ¥%￿rk, and to w)ducl feasilxlity studies on su¢h .projects. Furyls have L￿n deslgnated lo fur¥J additional sijpervision, c(AnmUr￿CatiOIIs arKI marketing SUPFKJrt. business development. training sup5XWt and office administralion. Nthich allow CAB to m￿t its tsblectves. Restrtcted reserves Funds are restricted by Ihe dor￿ or lunder and can[￿t be used for the generat purwises of CAB. Th￿r existence. and the wms of morw therein. do not ImtAy that there has been an underspend but m8y result from a variety circumstances indudiThJ timiro d￿r￿8￿CeS belween CAB'S financial year and the funding year of the project Con￿Med. BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) (continued) STRUCTURE. GOVERNANCE AND MANAGEMEKr Govemance CilizBns Advice Bamet is a member of Citizens Aifvice (the r)aliortal a&8oaation of Citizens Advice organisab"ons) vthich, via its Memtmship Scheme. provides a framewrxk that oversees all charita￿e athitses that ale d￿￿ered to seNice users. Citizens Advi¢e sets defined quality standards for advice and information servi¢85. financial and infomialion management and inte￿V￿Y revie￿ members, organisalional p8rformance to ensure these standards are mel. The Board of TTusl8es ha5 overdl re5ponsibilty for the strategic deVelO￿￿nent and finan(¥al manag8menl of the (Kganisalion. in lÉne wlh Charity Commission recommended practl¢o. Trustees are commTtted to creatin9 an indusNe w￿rkpla￿. lo partiapation by staff and vdunteeTS in the devel(ynenl of the service and provide opportunilie5 this through thè business planning prcKe5s and ￿ formulatton of service priorities 8rKf objectNes. The B08rd meets atleast fourbmes a year arwj in 20Z2123 il mat on five cMxa5ion5. The Board delegatgs certain staff and HR matters lo the Pe￿e and Culture CLYnmiite8, vknile financial serutiny. ri&k management and d8vd(ynenl cl finanoal FK)IFCy and procedu￿8 are dèlegated to the FIrnar￿ Commiit8e. The minutès and recommendations of all cofflJnittees are presented and revie*Ed atfull Board meetings. The BDard dolegalss day to day ￿￿)nsibility to the Chief Officer who is requirod to allend Board mèetings and TetK)rt on operationa and financAal matters. The Board Seeks to &nstJre thal Trustees are broadly representative of thè local comrnu￿ty 8nd have the n￿Ssary skills and almlilies lo onsu￿ govemance. Trustees are recruited fdl(AMng Citizens Advice guidance Ihrwgh a(IvertÈsiro in Ic and national media as well as canvassing I￿al Voluntary Commu¥Mty Sector organisations. with a fo￿$ on recnjiting Ih(6e 7hlth skills identtfied as desirabl6 through regular Board skills audits. Suitable candidates aro Intervie%￿ by a panel ￿ Trusteès and are invited lo altend al least one Ineeting of the Boatd before tr￿.￿g fornaly q)pointe(l. New Ttustees arè provided *fjth a comprehensSvo Ind￿[￿)￿. induding obgeNalion of service delivery. an(1 F¥ovwJed wth relevant g0vem8n￿ documentation. Board members are also @ncouraged lo partiapate in rdevant governan* training and confgien¢%s provid￿￿ by Citizens Athic8 and other tK)die& All Tnjstees give their time tredy Bnd no TTUStee recawj remunuation In the year. Details of Tr4Jsl89s ex￿n￿e5 and relat￿ party transacbon5 are disclos8d in the notes lo the accounts. Organlsatlonal Manag¥ment The ExecuUveTeam consists of thè Cliefoffiw, D8Tiel Banford, the Head ofsorvi 8nd Quality, Charten? M8rks, the Bustness Develowent Manager, Louise Broadbenl. and Includgj Finance Manager. Crush {resigned Pthwember 20221. The Key Managemènt Personnel alw included S8y8ed Rahman and N*tya Bali (Project Managers). The CNef Officer meets regularly with the Ch8ir fcy and to plan the work c the Board. The Chief Off￿r arml EKeculNe Tèawn are respOr￿1bIe for puttiro into èffect BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) (continued) th8 strategies aTKJ obl8th8s of the Board as exprwed in the Business Plan. The Clief Officerworks closgly Mlh staff. vduntwsarml extemal stakehokjets to ensure effe¢tw& Implementation of the Business Plan. The Ttuslees have In Fsace arrdngements for setting thè pay arKI remuner8tion of the ExècutweTeam. Remuneration lor all staff is reviewl annually. by tho Board's People and Culture Commiilee and as part of the annual budget Sètb￿ proces& Exiernal benChMathr￿ is carried out every Ihree years and inflallf￿ary Increases are (y)nsidered annualty. Any increase S￿11 be made regard to afft¥dablltty for the charity. RISK MANAGEMEP The Board carriès out an annual risk aSSes￿&nI and the ￿ganIsatIOn upjates ils risk register on an orooing basis throughout the year. The register is reviewed quartedy by tho Flnance C(xnmitt8& and the Chief OtfKer prasents a report w emerging risks to 88ch meeting of the Trustee& The Board has a&sessed the m4or risks lo which the ¢hallty is exws8d. and these are detailed belowwilh a gJmmary crf rAans for marwging this risk. A significant r￿JU￿10￿ orloss of fundiThJ LB B8rn&L The Exewl'vB Team maintalrys a d05e rèlalionship Cound officers, indudlng quarterfy rneelings to review expected outputs and OLrtCOTnes of Ihe services funded by LBB and to agree revisions lo plan$ acC￿dingly. This infomalion is also reviewed by twstees al e#th Board meeling. We 8PWiftted a Business Devèlopment Manager to further strengthen our fLtndraising ability and lo reduce th8 impact of contract￿$ in loca authority furKSng ¢aused by ongoing financial pressures. Insuffici8nt new irv>Jne g￿￿rated to WPFXXt seNice delN8ry. The Exe￿I￿va Team %%ths to identify and 8￿Y for new sources of inwne to enable the organisation lo m68t ils stratsg'¢ priotities aTvJ sUPPgrt service deliv and the trustees recewe 8 raport on thg number of applications made and their outcome at eaGh meebr4J. ExperKltiure is dosdy mormlored. and plans developed to reduce m8nagement and overhead costs. Loss of k¢y personnel and recxuitment 8nd retention ¢Aslaff We have poiiaes arKI prw8sses in to and ￿aIn suitable staff and v￿￿nt￿6rs. We ensure trainiThJ are in place a[￿ revised an￿L￿lly. Staff and vdunteers. annual feedback is rep￿ted to Trustees and wè striva to increas8 engagèment and satisfaction Staff and vdunteers. During 2022123 we eng￿ed a team of consultants to hdp us with ourorganisational devetopmenl and to inform priorfties aroU￿j staff *￿Ibeing and support. PUBUC BENEFrr The Trustees have paid due reg8Td to the Chartty CrThTnisslon's guidan￿ on publlc benefit in deciding the activities undertaken by the organisation during the year. The Trustè8s are satisfied that the inforwnation p￿￿K[ed in the report and accounts meets the puNic benefit r9W>rting Tequirements and are In line wlh our d)arit8ble aims and objective& Citizens Athice Barrrfs man aCIN￿eS are deS￿bed in the 'our work, section of this report. BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) (continued) FUNDRAISING Fundraising Ststement 162a of the Ch￿itiO$ A¢1 2011 requlres charitF8S to make a statement regarding fuThJraslng adrviiles. Barnet Citr£ens Athl￿ BU￿8￿ understands tts duty to protect the public, illduding vulnèrable people. fr(xn unreasonatAy intrusive or persistent furKlraising approaches and LJrKJue pressure to donate. The tharrty does not use any inttsrnal fundraisers or exlemal agenaos for either telepFK)ne or f8cè4frface (amp8igns and received no fundraising complaints during the year12022= none). The trustees monllor fundralsing activities on a regular basis. PLANS FOR THE FUTURE In 2022123 w9 h￿rked Mlhin the strategi¢ objectives speofied in our Buslness and Development Plan. The plan set out the aims and PLJrposes of tho organisation nlexl in which we work. We have thr￿ main objèc￿VeS. We wil be acCeS￿bIg We will be SLJslainable We will support 8nd dwdop our twle These havè remain￿ relevanl and conlinue to be w. We have largely come throijgh the disfuption of Cov¢d- 19, thy lo find oursdves in a pronouncad economic dobsnturn and protracted at)d painful o)sl of livirvJ crisis. whlch affects our clients, our staff and our vdunteers. This has dre8dy started to dTive up demand on iyjr services, 50 rem&ning accessible is a key part of our fulijre development. We have shifted wr fr￿￿9 lo partnership working. and joÉning c¥Jr advice io already exisling itwuatives. We know that need lo get our advice lo bthere people need it. ratherthan Vditiro [￿thern lo cune to us. and this is a vit4 p8rt of c(xnmunity outreach stralgJy. We h8v8 already suc¢ts55fully explored new wjrces of funding, and will continue this, along￿de maknng a concertèd to raise our wLlic pYofile and investigalg indivwJual corpM)rate giving, to fUrt￿r support future sustainability. Our partnership working wll continue, 8nd we wll IcM* lo share we￿reeS without ¢ompromistng on quality, bringing skills and expertise to the widèr sects, enabling c￿￿munity uroups arKI incre￿r0 th9Sr confidence in 8(fvice grving. W9 wll continue to support our staff and vc4unteers - ￿ Mll *Yxk to impjemenl 8nd live our organisational values. crtfer dwetopmenl OPKX)rtunilies and rpwarding Ca￿￿r palhsfor our people. while making sure that thwr ￿lIbeIng is effectively supported. We have restructured our ExecyJlNB Tealn lo includ8 a Head of People and Central Services role for the first time, to focus on devdoping aTKI iM￿￿en￿ng our peoKAe sltategy. retaining training high quality staff and volunleOEB 8nd developing them for the future. This %%ill ensure continued resilien￿ as an organisation and that we continue lo providè high4Juafity thice, infomiation and cas@￿￿rk lo all Barnel dants well into Ihe future. 10 BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) (contlnued) TRUSTEES, RESPONSIBIUTIES STATEMEF The lrtJst8as Ivtho are also dlrèciors of Bamet Cilizens Athl￿ Bureau fcff the purposes of company law) are resFKsnsitrAe for preparing the Tnjstees. Report and Ihe financid stslements in 8¢lJNd8nce aKvlicable law and United lQngdom Accounting standards Iuniled ￿ngdtsM ￿eTaIlY AcceptÈd Ac￿￿tIr￿j Pra(*cel. Cornpany law r8quires the TrLtst88S to prepare finarKaal statements f(Y e￿h flnancAaE year. Under that law Ihe TTLtstees have to prepare the financial statemen15 IWI acGordance with United Kingdom Gwèrally Acc*pteJJ Accounling Pradice (Unitèd Kingdom Acciyjnling Stsndards and applicatrAe law). UTKler Company law the TTuslees must approve thefinarri81 statements unles5 they are satisfied that they give a true and fair vièw of the state of affars of the charitaNe company and d the incoming rex)ur¢es and applicali¢)n of resource5. i￿￿￿dIrtg irmme and expeThliture, ￿ the charitatAe CC￿panY for that Feri(xl. In preparirvJ tFwe financial statemènts, the direclors are required to.. select gjitable a(mintiTrJ polkias and ther) apply th￿ consistently., sèrv8 the melhlxts and prinaples in thg Charities SORP FRS102 {20191', rnake judgements and èstimates that are Ipasonable and prudont., slate whether applicablè UK Accounting Stsndards have been fdlowed. subject lo any material departures dis¢losed and explalned in Ihe linaE￿Id statemen prepare the financial stalwngnts the gcrfng ¢>)n¢orn basis unless it is inapprotxiate to presume that Ihe clHilaLle cc¥npany will continue in 0wr8b￿. The trustees are respmsible keeyng adequate ac(xwJntsng records that are suffici8nt tts show and explain the charilablg cixmpany's Iran58¢tions Bnd disclase with reasonable accuracy at any time the financia p￿tiL￿ of the charitable company and enable them to 8fts￿re that the financial statemènts mmply wth the Companies Act 2006. They are also respon￿blO f￿ saleguarding the assets of the charitable company and hgnco for taknng TeasonaNe steps for tho pwention and d8t8Ction of fraud and other irregulaTities. The Trustees are responsible fff the mantenance and integrity trf the c(Kporate arsd rinan(ial infomiation included on charitable ccffipany's b%gbsite. Legislation in the United King(fotn gOv￿ning thè prepafalion and dissemination cl finanual stalements may drfferfrom legislation in othwjurisdiction In so far as thè tnjstees are aware.. there is no relevant audit infomiation of charftable cC￿panY'S auditor Is unawdre., Ihe trustees have takèn all steps that they ought to h8Vg taken lo make Ihemsefves aware of any relevant audit infoimation and to esiablish that Ihe aL¥Jilor is aware of that infomiabon. BARNET CITIZENS ADVICE BUREAU TRUSTEES, REPORT (INCORPORATING DIRECTORS, REPORT) (continued) SMALL COMPANY EXEMPTIONS This rewrt has been prepared laklng a¢fvantage cl tho small oJnpaniès' exernplion s8ctk)n 41SA of the Companies Acl 2￿. Thi$ re￿t was approv￿1 8nd authorised for IS￿ by thè Trustees aThJ signwj on its behalf Valorle Harrison (Chalr) 211, 123 12 INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF BARNET CITIZENS ADVICE BUREAU Opinion We have audited th8 financial statements crf Bamet Citizen's Adv￿ Bureau It￿ 'charita￿e company,) for the year ended 31 March 2023 which ¢omprtse the stat￿￿t crf Finan￿31 Activtlies incorwjrating the Income and Expenditure account, th8 Balan￿ Sheet, the &at￿nent of Cash Ftows aTKI the related notes lo the financial stalemenls, indudiThJ significant o¢¢ounling policiès. The finan￿8[ rOp￿ting framessork that has been applled in Ihgir preparatson is appli12￿e law and Untied KiTrJdcffi Accounting Stsndards, including Financial Reporting Standard 102 The Finanual Reporting SlandÉrdapplicabl8 in Ihe UKandRepubllc of Ireland {United Kingdom G8nar8lly Accept￿1 Accounting Pracli(*l. In our oixnion the flnancÉal statements: glvè B true and fair View of the state of the charitabtg u)mpany's affairs as at 31 March 2023, and of ils inc(ming resources and apFAication d res4)urces. indudiru its inc￿Tre and exFwditure. lorthe year then ended., have been prr4xrfy prepwfjd in accordanc£ Unibj Ggnerally kn8pled Accounting Practi￿. and have been prepared in accordanco wilh the requirem8nts of the Companles Act 20￿. 8a515 for opinton Wè eonducled our aud51 in accordan￿ InleTnational Standards on Audlllng IUKI {ISAs IUKII and aprAicable law. Our responsibilllies uThler I￿se blandards are further d￿ribed in the Audltorfs responsibilitigs for tha atjdit of Ihe financial siatements ￿tiOn of rewyt. We are indepeiKlgnt of Ihe charitakle company In accordance wth the ethicJ requirements that arg rdevanl to our audit of the finanoal statements in the UK. indudlng the FRC'S Ethical Standard. and we have fu￿l￿d our other ethical rgspw%bilities in acGordance with Ihese requiremat)ts. We bdieve that the audil evidm ￿ have obtpined is sufficient and appropriata to provide a basis for our opinion. Condus5ons rèlatlng to gotng ￿nC&M In auditing the financial slalern9nls. we havecondLkl&d thatthe trustees. use ot th& Concern bass of aGcounling in the praparalion of the finanaal statwn$nts is appropriate. Based on the work we have performed. we have noi it*nlrfied any uncertaintiès ralatlng lo events or conditions Ihal. individually or c(Alectively. may cast signtficaftt doubt on the charitable company's ability lo conlinue as a going conrEmfor a of at least morrths frtmn ￿en the financial statements are aulhorisgd for issue. Our rèsponsibilities and the responsbilittes of thetrusteesvth r8St*d to g(xng (x)ncem are de%rib8d in the relevant sectsons of this report. other infom)atlon The other infomalion comprises the infom8tion induded in the tnjstees, annu31 T￿ort. clherthan the financial statements and our audit(￿S re￿rt thereon. The trustees are re5w)nsible for the other information contained wlhin the annual report. Our opirNon cm the finan(aal statements does not cover the other inlomatt'on and, except lo thg extent olhoTh%ise explic411y stat&1 in our rep(rt do not express any form of assurance conclusion Ihereon. Our responsibility 1$ to read Ihe other information 8nd, in doing x). Consid￿ ￿ether fhe other infomation Is materially inconsistent wth the finaniyal statements ty our kr￿Aedge obtain8d in the course the audit or otherwse appears lo be materially misstale(l. If ￿ idenlify yjch material inconslstencies or apparent malerfal misslatgments, we are required lo de19mine sthether this gives rise to a material misstalemenl in thg financbal stalemenls themselves. If, basad on the wk we have performed. we condude that th6fp& is a mal8ri85 mlsstatement Df this other infijmation. are required lo report that fact. We have nothing lo report in tNs regard. 13 INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF BARNET CITIZENS ADVICE BUREAU Opinlons on othèr m•ttèrs prescrlbed hy the C¢)mpanles Act 2006 In our opinion. based the wi)rk undertaken in ￿ (xxjrse of the auditr. the infomalion given in tru51ees' retx)rt (In￿r￿M)r￿ng the directors, report) for the flnanrAal year for which th8 finan(yal stat￿8￿ts are prepared is co￿15￿nt wlh ts financial stat8m8nts; and the directors, report included knithin the trijslees. reFrfKI h8s been wepared in accordance wlh applicat￿&legal reqLArements. Matters on vthlch we aro rnqUIr￿ to report by exceptlon In the light d thè kno￿edge and understanding ol the tharitabfe (*¥npany and rts environment obtained In Ihe coursg of the audiL w hgve ￿t identrfied material misslatements in lh& dIrectc￿. ror We havo rnot￿ng trj rewrt in respect ￿ th8 fdI￿an9 matters in relati￿ to sthich the CompanFe5 Act 2006 requires us to rewrt lo y￿j rf, in our opirxon= adequate ac(￿unIng r8cor(Is have not been kepL or ￿turnS adequate for our a￿lIt have not be8n received frrxn br8nthes not visited by us.. or the financi* stat8ments are not in agreemenl *ith the accounting re(x)rds relums: or certain disclosures of dlre¢tors' iemuneration specified by law are not made" or we have not re(rived all the infrxmation arKI exFlanati(x)s we requi￿ for OUT audit" c the Trustees were not gnbled to prepare the financial slalements in accord8nee wlh the sman companies, regltlle and take adv8nlage d the smafl companies. exempuons in preparing the dirèdoTS' report and fr(m the rw*jlr￿en1 lo preparÈ a strategic rBPJrt. Responslbilities of trustses As explalned more fully in the trustees, respongbilities s18temenL the trust￿ {vtho Aré also the dlroctors of tha charilatle compally for the purposes of company law) are restwsible for th8 preparation of the financ481 statements and for being ￿lI￿led that they bvve a true and fair vw, for such Inlomal o)ntrol as the Iruslees determine is neGe5sary lo enable the preparation of finanaa stalewnenls that are free from material misstalemenl, whether due to fraud or error. In preparing the fin8no1818tat￿ents, the trustees are reswnsible for asses&no the charitsble company's ability to conlbnue as a going eoncem, disdowng, as ap￿11?1￿e, matters rel818d to going concem 8nd using tha going concern basis of accounting unless the tmstees eilher inlwKI lo hquidat8 the charitatAe (xmpany or to cease op8rats"ons. or have no realist￿ altemative but to do so. Audltorfs responslbllltles lor the audit of the fin¥cial statements Our objectNes are lo obt8in reasonable assuran￿ about whether thè fifianc4￿ statements as a whole are free from materia mÉsslalemertt. whether due lo fraLKI ￿ error. and to issJ8 an audilorfs report that includes our otxnlon. Reasonable assurance is a high lèvd of assurance. bul is mt a guaranlee that an audit ¢onducled In accordance wlh ISAS IUKI wll alvrdys dgtect a materia misslatem8nl when tt exists. Misslatem&nls can arise from fraud 01 error and are considered material if, indivKJu8lly or in Ihe aggregate, they could reasonably be expgctsd lo infiuence the ecorKYnic de(x&r)ns of users taken on th8 b8*s of Ihese finanoal statements. Irregularities. indu(Sng fra￿1. are instances of w-CA)mp4ianc8 lakns and regulations. We design procedures In Ilne Mlh our resrM)nsibilitie4 outllned above. lo detect malerial misstalernents in respect of irregularities. including fraud. The 8pecAfic prorEdures for thts engagement and the exl6nt lo whith these are capable of deteCur￿ Irregularitses. indudiro fraud are (letailed bd¢w. Wè gained an understanding of the legal 8nd regulalory frame1%￿rk 3pplrca￿e io the charita￿e company and the sector In which it operates and ￿nsidered Ihe risk of the Ch￿ilable wmpany not complying with the applicabl8 laws and regulalions Fncluding fraud.. In parl'cular those thal cwld have a matèrial impact on the ftnanu81 statements, indurfing finarria reporting. In relation to thB operations of fhe ¢harilabte ¢(￿panY this induded ecxnpl1an￿ with the Charib8s Act 2011 arKf Compani8s Act 20L￿. 14 INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF BARNET CITIZENS ADVICE BUREAU The risks were discussed with thè audit team and we reM￿ned alort to any indications of non-compllance IhroLJghout the audlt. We Carri￿1 out specrfic wctedures to addTess the rlsks IdentÈfied. Theso induded the fdlowing.. Review Df legal fees itKurred", Reviewing minutes d Truste8 Board me8tiry5: AgregiThJ the financial slat￿ent thsdosvres to underlying SUPPDrting dcKuTnontation: Enquiring of manag4nent including those charged witrt governance" Revlwng key accounting p)liaes and 8sbmates Managemènt ovenide: To address the risk of management override d controls, carried out lgstlng of jOLrmal $nlries and othgr adjustment for appropriateness. W• also assessed martagement bias in relation to the accounting poliaes adopted atMI in determlnlng sI￿￿1Cant acwnung estimates. Because of the Inherent limitations of an audit. there is a risk th8t ￿11 ￿1 detect ￿1 Irregularities. induding those lèading to a malorial misstateFnont in the finan(Yal stalements or non-cornpliance wllh regulation. This risk increases th& more that c(¥ntliance wlh 8 law or regulation is removed IrLYWt the events and tr8ns8¢tions reflected in the finandal stalemenls, as we will les8 likely lo becorno aware ot instanfjes of non.crxnpliance. The risk is also greater regafding irregularities occurrirvJ due lo fraud rathgr than error, as fraud invdves Intentional conog8lmenL forgery, (%Alu%on. omi￿On or misreprwntation. A lurther descripti¢)n of our reSpwsIk￿1ltieS is 8wlaUe on the Flnandal ReportsThJ Cour￿l'S website at: w.frc.o .uklOur-WorklAudiVA dit-an¢>aSSurar￿￿l tandards-and- uidèncelslandards-an uidance-for uditorslALMlilors- sibilities-f -audilors-r onsikn.lities-for-audiLas This descripllon foms part of our audilc)unts are shown on pages 2044 and form part of finanrAal st81emenls. 18 BARNET CITIZENS ADVICE BUREAU ANALYSIS OF NET DEBT FOR THE YEAR ENDED 31 MARCH 2023 At 1 April 2022 Cath lknvs M31 March 2023 Cash at bank in hand 560,364 (73.7371 486,627 560,364 (73.737) 486,627 Th8 notes lo the accounts are Sho￿ on pages 2044 and fomi part (* the8e financial siatemen 19 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 Accounting polldes Th8 principa accounting poliue5 a(k)pted, I￿eMentS and key sources of e5tirnatlc￿ urtrrtainly In tho preparation of Ihe finan¢ial statements are as fdlcfiMs= Basis of preparatlon The financial statements have Ixen pre￿red in accordan￿ v￿th AcLY)unling and R@Ptyllng by Charities: Slalement of RecommerKled Practice 8pplicable to charilies preparing their accounts In accordance wlh Ihe Financtd Rèwrting Standard applicat40 in the UK and Republic of Irèland IFRS 1021 (updated 1 Jarwary 2019} - (Chatities SORP IFRS 1021). th8 Financial Reporting Stsndard applicaNe in the UK and ReNJNic of Irdand IFRS 1021 and the Companies Acl 2006. 8aTnel Citizens A(fvice Burea￿ mé8ls the definilion of a publlc t￿nefit entity under FRS 102. Assetsand liabilitiès are initially recognised at hlslori¢al costorlrdnsaction value unlessotherwise stsled in the relevant accounting w)Ilcy notels). The fin￿da1 stalem&nts are presented In Slerllng i£}. bl Legal status of thè Chartty The charity is a privatè company limited by guarantsg ar¥J has no share c&pltal. In the event of the charity b￿ng wound up. the liability in iesF*d of the guarant88 1$ lilnited to £1 per membor of the charity. As at 31 March 2023 there were 9 membgrs12Q)Z2.' 9). charfty was incorporated Ylhin E￿land and Wale& a￿1 the wislered wjdrpss is40- 44 Chur(* End. London. NW4 4JT. Going concern The financia statemenls have been prepared on a going cDn¢ern basis whlch forecasts that the charity wll have adequate resources to ¢￿tinUe in opEralional exislen¢B for a p￿70d Df at least 12 months from the dats of finanLial repcKL A forecast has be￿ ￿epa￿d fiK a pertod irf more than 12 months flom the date of 8ppmv81 of these financial statements. The f¢xecast indi(ates thaL whllst lakiro into a¢wunt rea80nable )wnsidos, suffiLaentlunds are eX￿led to b8 gÈnerated wlhin Ihe d)arity so as lo meet liabilities a5 they fall due. As part of their review th6 Bo8id of Iws1￿ have addltlonally consdered the IM￿lCationS of the Cur￿n1 coronav1rL￿ Pandemic g￿ThJ c(￿￿e￿ assLFmption. &￿0m1C impact on the charity dl￿ lo the Coronavirus Pandemic is ￿bject to unprecedented levels of unc6rtainty Mlh the full rang¢ of possble effects unkno1￿. Sensilfvtty analyses have be&n aptAied lo Iheforecasts lo assess a range of potential impa¢isfrom the Coronavirus Pandomic. In the analyses, a varioly of assumpkn'ons modelled ￿1th Va￿ng degrees of impact and duration. Whdsl there is evidence ￿ negative effeds on income arKI cash flows. the resulting Sen￿tised forecasts cfjnlinue lo support tha golng eon¢ern assumptÈon and tho Bo8rd of Iruslees are confident they can lake suffiriènt mitig8ting 8clion to ensure that aval￿￿e funds will be suffici8nl for the charity's needs. 20 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Accounting pollciès (¢ontinuedl Fund accounting Unreslricled fuTKls are available to SP8nd on actNities that further any of the purpKses of the charity. D￿gnated funds arè ￿reStricted funds of th8 charftywhich the trustees have decided al theirdi%retion to set ￿de to L￿fOr8 spacific rmjrpose. The and purpose of each designated ftsnd is set in the note510 thefinancid stslements. R6slri¢ted fttnds are Barnel cit￿ensAdviCe BuTeau's orfor educational proi8(ts being undertaken by the charity. The cost of rasing and administering such funds 8ie tharged against the VCTficfund. The aim and use of each material de￿nated and restricled fund is Sel out in the notes to the finanoal statemenls. Inv8stm8nl income, gains and losses are alEocated to Ihe 8ppropriate fund. Incomg Income is recognis8d when the charity has enliuanent to the funds. any performance wndilion¥ attaGh¢d trj the ilemls} of in¢(Mno have been meL il is wobable that the irKome wll be recryved and the amount can b8 Mea￿jr￿1 reliably. Where in￿¥￿e has related expwNJiture {8$ wth fvThJraising or contract in(m18). the incom8 related ex￿ndit￿re are rewJri8d gross in the Slatwnenl ¢A Flnarthl Activrfaes. Donations, grants and gifts are recogrnsed b%then r￿1Vable. In the event that a donallon is subject lo fulfilling porfom1ar￿e ¢￿ditionS before the charity is entillgd lo the funds, the in¢omg IS deferred and not re￿nised unti5 it is probablèthatthose conditions will befLÈlfilled in the reporting poriod. IncTrne from Gift lax redams is reccrfJni88d f(Y 8ny th)nations with relevant Gift certrficates re￿nised in incomè for lh8 year. Any amourts of Gbft not received by y88r are ￿counted f[￿ in Énc(Mme and accrued vKom8 debtors. Incomè from government and other grant& sthether 'capitd' grants or 'revenue' grants are recc*Jnised when th8 tharity has enltuement to the fuThls. any performarK8 wnditions attached to the grants have been mel, it is probable that the IrKx¥ne will ￿ rec£ived and the amount can be measured reliably 8nd is ￿t deferred. Income recewed in advance f￿ a futur8 fuwKlrai%ng evenL or for a grant f￿Ned relating to the followng year is deferrÈd unlil Ihe crit￿la 1r￿xrte recognition are met. Bank InlgTest is recognis8d on an accruals ba5i& Expenditure and Value Added Tax xpellditure is recognised once thère is a legal or cl￿81￿￿ti¥8 oNigation to make a payment to a third party, il is Probable that settlwnenl b8 rnquir￿ and the amour)t of the obligation can be me8surÈd rdiably. Al exwKlilure is accJ)unted foT on an accruals basis under Ihe followng headings= Expenditure on charit8￿0 adivib'es has been induded in Ihe relevant COSt categories. Support costs wmprise thos8 COSts which are incurred direc* in gjpport of expenditure on the objects of the charity and I￿aude govetnan¢e costs, finan￿, and offi¢0 costs. Govemance costs are thosa costs incurred in ¢onn8ction wth the (X￿￿￿1#nc& wÈth I￿StitutIOnal and slatulory requirements of the Gharity. Support costs are apportioned on a per Ca￿ta ba￿s, based on the number of staff eTnployed on a particular adivity ￿ere the grant wement or conlracf allow5. 21 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Accountlng polldé$ (contlnuedl gl Volunteers The value of the serylce5 pfovKled by votunteers is rK>t InC￿POrated Into these fin8nrial statement& A further detail of their Contribut￿ is provid&J in thè Trustees repc Fixed assots Fixed asset additions a￿ ca￿t￿ls￿l at less Ihe amount of any speofi¢ gonts received In respect Df the purthase of those a&%el& Dewect8tion 15 provided at rates calculated to write off the cost less rèsidual v8fue (* eath asset over its expected useful life. as fdlows.. h) Leasehold improVem￿ts Corllputer eqLJisJxènl Fixluras, fittings arKS equiFThent 10 years straight lir 5 ygars straight line 10 years siraighl line The nè8d for any irnpaimient of a frxed assgt vKite-down is conside￿d if there is con¢eTn over the carrying value of an as5el aryj is assèssed by c￿Mparing that Carr￿￿ vduè against the value in use or realisatAe value ￿ the asset when apprO￿late. Debtors Trade and other debtors a￿ re￿JrwSed at the setuemenl due after any trade discount offered. Prepayfflenls ￿e vaued at the wnount wepaÉd nel L4 any trade (Iscounts due. Accrued income is inolijded al the best estimats d the amounts receivat48 at thg balance sheet dale. Cash at b￿k and in hand Cash al bank and Ca￿ in hand Indude5 cath arxl short lemi hlghly liqud irNestmonts ￿th a strK)rt rnaturtty (A Ihr8e months or less fron the dale of acqui%tion or ￿nIng the depDsit or simllar a¢¢ount. kl Credltors Creditors are rèwn1￿d vknere the ch8n.ty has a present obligation resulllThJ from a past event that wll probably resull in the transfer ￿ funds tr) a third pariy and the amrAJnl dua lo selile Ihe obligation can be measured LY estimateij reliably. Cre(lilors are normally re(wnised al Ih?ir settlement amounl after allo%%Tng for any trade thscounts due. Flnancial Instruments The charity only has flnancial assets arvj finaniaal li8kn1ibes of a kind tKg1 qualify as baslcfinancial instruments. Baslc finan￿al instruments a￿ iniliaty recowised at transactlon value and subsaquantly measured at th￿[ setuement vatu8. Fixed assets arè recorded al dopreciated historical cost arKI all other assets arKI li8blÉbe5 are re(xNK￿ al cost vthich is th￿r fairvalue. m) P•nslon$ Employees of the charity are entitl￿ to jcrfn a defir￿ ¢￿tribU￿￿ hon8y purchase, s¢h&me. The cosls of the defIT￿ Contrit￿11(￿ are IndiKfed wlhin the 8550clated staff costs arKI Bllocaled therefore to raisFng funds, thalltabje &*vibe& supw)rt arid govemanco costs. Operatlng leases Op8ralirvJ leases are rgwnised over the peri(%1 of￿￿1ch thè lease falls due. Benefi18 rewved and recetvabJ6 8s an In￿lIve to ￿gn an or￿rating lease are recognised on a straight line bags ovw the ￿riod of the le￿. BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 o} Taxatlon The company is (#Msidered to pass the tests set oul in Paragraph 1 SC1￿Ule 6 of the Fin8n¢& Act 2010 8nd ￿refOre il meets Iho definition d a charitaLI8 ¢(rnpany for UK tx)rpor8tion la purKK)ses. Accordingly. the c4)mp8ny is potenlialy exernptfr￿ taxation in respect (* income OT capital galns received wthin categories CoVe￿d by Chapter 3 Part 11 01 thè Corrx)ration Tax Ast 2010 or 256 of the T8X8don d Chargea￿e G&ns Act 1992. to the exl8nt that income or gains are apylled exdU￿vdY Its d)ariiable purrK)ses. Key sources ofludgement and •stlmation uncertalnty No SI￿lficant judgemenls. accounting I%A￿&S ￿ assumptions have been made by managemwl In applyiro the charity's a¢w&nting OKxes. Donatlons and Legacle$ 2023 2022 Donolions 25,584 28.172 Income from donations and leg￿leS was £25.584 {2022- £28,172) of vthich £Nil12022-£16,1071 was attrfbutable to restrlcted funds and £25.584 (2022- £12.0651 was altributaiAe to unrestricted funds. Charltable Activltl•s 2023 2022 la$ rosiated) Local Governm•nt contracts: CommuntyA(fvice SeTvi¢e 347.553 347.552 347.553 347,552 Grants R•¢•lvgd: Generalist Advice Advic8- Welfare Benefits 501.836 314,043 8.45 216,047 114,145 Fin8nryal Capatq5ity Speaalist Employment and ImmKJration Olher Services 120.245 145,990 768,071 652.685 Total Charitable Activities 1.115,624 1,IJOO,237 Th6 Income from charitable aclivities receN￿ £1,115.624 (21r22.' £1,000.237) of which £347,553 was unreslricled (2022: £347,552) and £768.071 was restsicted12022: £652.6851. BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Charltable Activities Icontlnued) Total income of £347.55312022: £347,552) was retsived frcm the London BL¥ough of BameL Th& funds were receNed to deliver the Ccxnmunty Athtce SupFKYI Servi￿. There were no unfulfilled conditions or other conl1n9￿des attac*iro lo grants. Investm•nt Income 2023 2022 Bank interest 3.289 53 Investmenl income (rf £328912022." £53) vra5 attributable lo unr88tricted funds. Analysls of Expondllure Support C05t (note 7) 2023 Total Costs Direct Costs Generalist A(fvice 382.649 368,141 142,829 133.697 525,478 5Q)1,838 Advice SeNices- Wdfare Benefits Financial Capabllty Specialist Infom)aUon, Athtce and Advocacy ￿NIce Spedalist Employment and Immigralion Other services 17t,959 43.937 221.&J6 36.667 7,612 7.612 966,406 327.085 1,293.491 Support Costs (note 71 2022 Total Costs Dlrect Costs Generalist A(fvl(* 189,482 231,178 10.436 126.005 315.487 Advic6 S8rvlces- Wdfare Benefiis 73,041 2.113 304.219 12,549 86,628 217.355 Financial C8pabillty SpecÉalist Information. Advu and Affvocacy service Specialist Employmgnt and ImmNJralton Olher services 86,628 26.418 I￿,937 69.356 32.564 101.920 691.389 346,769 1,038,158 £768,013 {2022.. £S29.094) crfthe above G05ts Mere attiItxJla￿e to re￿r[cled funds ar￿ £525,47812022.. £409.C￿l was atlributable lo unreslricled furKIs. 24 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 alysis of Support Costs Admin and Piomlses Costs staff Costs Govemancè Costs Total 2023 Costs Generalist Athi( 93.755 39,186 142,829 Advice Services- Welfare Beneffts 39.352 83,287 11,058 133,697 Inanaal Capa￿lity St￿claI151 Infomiabon. Advic& and Adv(K￿ SeNIcB 19,803 21.262 2.872 43,937 Spècialist EmployTnert and Immigralion 3.140 482 6,622 Other Total 155.910 146.875 24.300 327,085 Admln and Premlses Costs staff Costs Govgmanco Costs Total 2022 Costs Generalist Advi¢e 64.685 51.995 9,325 126,005 Aijvice Servtcos- Wdtare Ben 35.445 35.445 2.151 73,041 Finanaal Capabilhy 1.037 1.013 2,113 Specialist 1nf0m)ati￿. Advice and Adv(Kacy Service 47.908 37,268 1,452 86,628 Speci￿St Em￿oyMent and Immigrabon 13.130 12.494 794 26,418 Other 18.918 12.667 979 32,564 Total 181.123 150.882 14.764 346.769 Support costs are apw>rUoned on a capita b￿$. based on the of staff em ￿0Yed on 8 partictrtar adivity WI￿re the grdnt agrewM8nt or ccnlrdLt al1¢Y￿S. 25 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (COlfflNUED) FOR THE YEAR ENDED 31 MARCH 2023 Governance Costs 2023 2022 Legal and prtlessional fe95 Auditor's rernuneration 900 3,T59 9,640 864 9.350 Acccwntancy and taxation servtces TnJ8lees' meeting costs ,250 7,800 501 24,30D 14.764 Analysls of costs and key managÈmert personnel 2023 2022 Wages ar￿ salaries Socia sacurwty costs PgrEsion costs 933.016 70.715 19.108 698,141 59,316 13.408 1,022,839 770.865 No Trustees received remunerati￿1 and tsther benefits em￿OyMent dire¢tly or through a related enlity. Trusteas were reimbursed forlravel exwses in the year iotalling Nil {2022.' Nil). Thé total wnount of expenses r￿mburSed to Tnjsiees amounted lo £8.18412022'. £NIL). The averag8 monlhly head (xxmt was 41 (2022.. 321 aThJ analy￿S of the staff employ88s in the year re: 2023 2022 Managèrs other 26 41 32 No em￿0y￿S recewed total ern01￿￿entS of more than thl.(KJ) in the y8ar12022'. no ewnploye85). The key managèment personr￿1 of the charitable company Consists of 5 members {2022'. 61 of thg Barnel Citizens Athi(* Bureau manayemenl team wlM)58 total r8mungrations including employer's pension conlrtbullon5 lotalled £192,89912022.- £248.9LX)I. BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 10 Net In¢ome 2023 2022 Net income is stal&l after chargiThJ". Depreciation Auditorfs remuneratiC￿'. - for audil seNices ~ for accountancy arKI taxatlm seNices Operating lease rentals 21.378 19,339 9,350 6.250 9,640 864 4.258 37.438 11 Penslon wnmltments The charlty operates a defined ￿ntri￿￿J￿on pengon **eme. Pensi(￿ costs for the ￿ri(KI have been charged at £19,108 12022: £13.4081 as oullined aL¥M Al tho period end, £3,231 was owed to thè schene12022: £2,255}. 12 Tanglble FTxod Assets Fixtures. Fittings and Equlpmgnt Leasehold Improvements Computer Equlpment Total COST Al 1 Aprl 2022 Addition5 92,802 2C6,279 4.561 84,178 383,259 4.5e1 As al 31 M8r¢h 2023 92,802 210.840 84.178 387.820 DEPRECIATION Al l April 2022 Charge for ye3r 79.644 8.540 168,674 8.978 325,324 21,377 As al 31 March 2023 88.184 177.652 80.865 346.701 NET BOOK VALUE As at 31 March 2023 4.618 33,188 1313 41,119 As at 31 March 2022 13.158 37,605 7,172 51,935 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (copifiNUED) FOR THE YEAR ENDED 31 MARCH 2023 13 Debtors 2023 2022 {as restated} Trade Debtors 171.360 39,290 fj75.499 37,076 A￿rUe￿ Incom8 aNJ PrepayTnents 210,650 212,575 44 Crod5tors: Amounts Falllng C￿e Wrthln One Year 2023 2022 Trade Credilors 15.802 20.777 96.230 7.003 19,338 15,989 41,943 6,026 Taxalion and So¢Fal Security Accruals and Deferred Ir￿$ other Creditors 139.812 83,298 14a Deferred Income 2023 2022 Deferred income 1 April Amount {released} in year Amount deferr8d in year 14,145 114.1451 70.172 70.172 Income is deferred vthen Teceived in the fi￿nd31 pewi¢yJ bLrt has not been eamed by the of the year. BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 15 R•stricted lund$ As 1 Aprll 2022 At 31 March 2023 Incom8 Expenditure Transfers Macmillan Cancar Research 52.686 148,307 {148.306) 152.687) A¢¢8SS to Justice- Spedaisl Advlce Scheme 23,542 14.672 114.6721 123.542} {1,WO) 13,7431 2,410 Access to Jusuce CJF Citizen8 Advl¢e EneTgy Best Deal Trust for London 3,743 12.4101 68.813 {68.813) Talisman Account 1.336 Hcxne Office 4.018 51,432 (51,432) (4,018) {8,80D) 19371 (1561 Sara Young Lega Big Energy Savings Nets￿rk Smart Energy Broadband Grant 937 156 Thames Water 1,950 11.9501 London Borough of Bametwinter Grant 3.800 Help lo aaim Census 30.621 353.530 {353.530) (30,621) 13,3081 9,538 Innovation Fund 19.538) 6.250 10.778 12.704 LBB Bamet 6,250 10.778 12.761 H￿ry Smith Chipping Barnel Foodbank Amld Clark 56,7tK) 10,385 (56,7001 {10,3281 11.OCrf)) Olhgr Restrfcied FuncL8 9,￿13 BOOST Notting Hill Ganesls BOOST Barnal Homes 13.170 13.170 (13,170) {13.1701 (17,042) (13.237) 11.154) (6,4591 City8ridge RCJ Advice- GLA 17.042 13237 1.154 National cIt￿en5 AdVI￿- Open Door National Citizens Adwce- Olhers TOTAL 165.584 768,071 1768,013) 1120,814) 44,828 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS {cO￿riNUED) FOR THE YEAR ENDED 31 MARCH 2023 1S Restricted fund$ Icontinuodl A$ 1 April 2021 Al 31 March 2022 {as r•stat•dl Incom• ExpendituY• Transfers Macmillan Cancer Research Acce8S to JL￿1¢8 Spe¢ialist Advlce StheJne 22,921 150,520 1120,755) 52.686 23.542 23,542 1.000 Acce&s to Justice CJF Citizens Ad￿￿ EneryJy Bost D881 Trust for LI￿dOn 1.000 8.779 7,200 62.750 112.236) {65.160) {300} {152.1951 3.743 (2,4101 1.336 4.018 Talisman Accounl Homo Office 1916 153,297 Sara Young Legacy Big Ewgy Savings NetbWTk Smart Energy Broadband Grant 8,800 937 1,250 1313) 156 156 1,0(X) 1,950 Thames Water 1,950 London Borough of Bamel Wnter Crant 3,800 30.621 Help to cl￿ Census 46.764 163.524 4.410 57.197 (179.6671 11.102) {66.735) 3.308 (9.5381 6.250 10.778 InnovalÉon Fund LBB 8arnet 6.2 Henry Srnith Chlpping Barnel F(xxlbank Arrv)Id Clark 2B,350 16,938 (17,512) {4.234} 12.704 1.000 Other Restrfctsd FUNJS 14.779 (8.8261 9,903 TOTAL 138.043 6￿.636 1629.095) 165,584 Broadband Grant Ss furhjed by Cibzens Advice to assist bureaus in upJr8ding Ihelr broadband. Thames Water Tiust furKI a debt acfvice and money mentoring s(*em8for peOe In ￿ter arrears. Help to Clawn is furxled by Cl￿zenS A(fvice to pThide arKI sjpport to clients daimlng Universal Credit. BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEfiiENTS (cOl￿1NuED) FOR THE YEAR ENDED 31 AIARCH 2023 The European Séthement Scheme És furthd by the Home offi￿ to d81iver wacti¢al ￿pport to vulnerable EU Citizens arKI their family members arKI lo help make their EU Setttemenl Scheme applicalton. A¢cèss to JLSSti¢e is fLtnding to suppc*t the delivwy of wiafist legal thice in welfar8 benefits, Immigrati[￿ and ￿nplOYMent law. Ma¢millan Welfare Benefits proj8¢t, fUn[￿d by Maunillan CarKer SuppL¥t, ￿1¢h provided speciallst Ifare benefils support lo (sncer palients. CItizensA￿l¢6 Energy Best Extra proj￿￿, funded byCiliz8ns AIfviLX. Yknich provide 8dvkoon redu¢ing energy costs to people In need. Tiuslfor Londrm fund¢d proiecathich SUPFQrts w)ple in nee¢J of legal advice (as8vA)rkforemploymenl and immigration issues. Talisman Accountis afurKI established togjpwt destitute dients in w)ergencycircum$tances Nthereby the fundin9 is not immadialeiy av￿lable. S8ra Young Legacy is a fulld for training 8v8nts forvdunleers. lo be usod cwer the next 4-5 yew& Big Energy Savings Nelbth is funded fmm Citizens Advi¢e to provid& thice to hBlp redu￿ energy costs to clients. Smart Energy is funded by Cibzens Athice to help inform arKI thlse dients on smart energy such as smart meters. Eastern EUro￿n Proiecl exists to prov¥Jg a(fvi￿ SFecfflcAlly to dients fnxn Eastem Europe. COVID R&s￿nSe and COVID EqLSiKm)eni Fund to dglNer equiwneiit and acthvitiès speufically aimed to svppwt C￿MunIty"e$ through th8 COVID19 ¢xisis. Good Foundatirm Trust: Cerws exists to fund costs of galhetiro Census Infomiation during the 2021 ngJ& The InnovalSon Fund was funded by the L(￿d0￿ Bor(wh of Barn8t to be applieil to 4)ecÈalist advice trj enable the charity lo meet ils gbjeclNe5 and aims for stakeholders. Henry Srnith Charity Funded cosls of the weEfare benefits arKI debt casev￿k. Chlpping Barnet Foodbank and Citizen Advke Bamel affj parthering to Increase the broadth of support and advice they can offer s8jv1￿ users by uUli&ThJ prdessional advi￿ sèNices. BOOST- Notbng Hill Gen￿S & Bamel H(Mnes- FUr￿Ing for an Oulre8eh adviser to wxk In Burnt Oak and Grah8me Park ￿OngsIde exisb.ng ccqnrnurtiy servhx. City Bridg8- Funding to SLEPP¥)rt exisling immigrabon athice arHI to Irwn a n8w immigratiorb adviser to OISC levd 3 a¢¢redilatton. 31 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 RCJ Citiz￿S Advice- GLA FundiThJ as part d a LoNkn-wide prvigct to Incre￿ acc￿ to speualisi debt and welfare benefits adv￿￿. National Cllizens Advice- op￿ Door- fU￿ling lo alcw us to rn0￿ opaaty to help clients drop In to our dfices. Transfer beknn funds were undertak$n to update tho desgnations of some lh9 gener81 funds. 16 Unrestrlcted funds Balance as at 1 April 2022 Balance a¥ at 31 March 2023 Income Expenditure Transfers Designated funds Staff Fyn(F 78.298 87.772 (59,0521 35,824 55,080 87.772 ITIPr8mlses Fund SeNÉ¢e Devekjwnent Fund 68.189 (9),￿}) 89.916 68.105 Total deslgnated lunds 234,259 (149.0521 125,750 21Q.957 G¢neral funds 347,7&5 376,426 {376,426) (4,9361 342.799 TOTAL UNRESTRICTED 581,994 376,426 1525,478) 120.814 553,756 Balance as at 1 April 2021 Balance a3 at 31 March 2022 Incomé Expendlturo Transf¢T5 Deslgnatèd funds Staff Fund 42.187 87,772 221,305 118,969} 55.080 78.298 87.772 BB.189 [T￿remiseS Fund Service Devekjpment Fund {gJ.OLM)) {63,116) Total deslgnated funds 351.264 1108,969} 18,036) 234,259 Genaral funds 267.￿7 371.827 I￿.095) 8,0 347,735 TOTAL UNRESTRICTED 619.231 371.827 1409.064) 581,994 32 BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 D8slgnated furKIs: The Staff Fund includes 8 d8signation of £35,83412022- £55,080) tofund an infiationary cost ofiiving increas& of 5.4% to supporl staff with the ojrrenl econotnic dimale. The remairNng balance relales lo a prgvious salary review whl¢h was applied to dign salaries Vlith market rates. The IT1Pr￿[SP$ Fund does not Include a d￿gnal[0￿ this year12022: £NIL). However, th8 balance relates to funds to upgrad8 IT sewer and eql￿￿￿ent £50,0￿ {2022: £50.1YY)l afKI a ￿)ntin￿ncY PTemi59s £37.772 12022.. £37.7721. The Service Development Futml ths r￿1 indude 8 deSi￿atiOn {2022: £NILI. The b8t8nce of £68,106 indudes funds set 8side to cover unfunded posts. 17 Net assots by fund General D•$ignat8d Restricted Total funds funds fuTKIs funds 2023 Tanglblè fixed assets CAJrrent awts 41,119 441.492 {139.812) 41.119 697,277 {139,8121 210.957 44.828 CreditLYs falling due in less than one year 342,799 21D.957 44,828 598,584 Ggnoral Designated Restrfctèd Total funds funds funds funds 2022 Restated Tangible fix8d assets Current a55els 57.935 361.148 57,935 772,939 183.296) 234,259 177,532 111.948) Creditors falling due In less than one ye8r (71.348) 347.735 234,259 165,584 747.578 18 R•latsd party transactions The cimpany pays a premium for professional in(lemnity insurance for ils Trustees whiGh is included within the total insuranc8 Premiurn payable each year. It is r￿t separately identifiable. There were no olhor related party Irans8Ctions {2022'. rrf)ne). BARNET CITIZENS ADVICE BUREAU NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 19 Commitments underoperating l•as•s Land and Bulldlng$ 2023 2022 other 2023 2022 Wthin one yg Two to Fwe years 3.802 .420 448 1,824 Total 3.802 30.420 20 Prlor ygar adjustments The Macmillan cart￿ Research restricted lund as al 31 March 2022 has bts8n reduced by £37,076 due to an overstatement (* incune in the cxjrrent year a￿1 an undeTStalemenl of accrued incc¥ne as at 31 March 2022. This has in¢reaseil the total ftjnds ¢arrTed foTward as at 31 March 2022 to £747,578 from previously slatgd £710.502 and decr8a8ed the total funds Carried forward as at 31 March 2023 10 £598.584.