## 



## 

## 

|||||Page|
|---|---|---|---|---|
|Legal and administrative|details|||1-2|
|Trustees'<br>report (incorporating||directors'|report)|3-12|
|independent<br>Auditor's|report|||13-16|
|Statement of Financial|Activities||||
|Balance Sheet|||||
|Cash Flow Statement|||||
|Analysis ofNet Oebt||||20|
|Notes tothe financial statements||||21-34|





## 

## 

## 

## 



## 

## 



## 

## 

## 



## 

## 



## 

## 

## 



## 

## 



## 

## 



## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

## 



## 

## 



## 

## 



## 

## 



## 

## 

||||||2021|2021||2020|
|---|---|---|---|---|---|---|---|---|
|||||Unrestricted|||||
||||Note|General|Designated|Restricted|Total|Total|
|||||funds|funds|funds|funds|funds|
|INCOME|||||||||
|Donations<br>and legacies|||3|13,918|||13,918|19,614|
|Charitable<br>activities|||4|523,259||611,268|1,134,527|1,249,654|
|Investments|||5|420|||420|1,295|
|Total income||||537,597||611,268|1,148,865|1,270,563|
|EXPENDITURE|||||||||
|Charitable<br>activities||||372,463|108,969|630,110|1,111,542|1,111,735|
|Total expenditure|||6|372,463|108,969|630,110|1,111,542|1,111,735|
|Transfer between|funds|||(249,846)|248,433|1,413|||
|(EXPENDITURE)/INCOME||BEING|||||||
|NET MOVEMENT|IN FUNDS||15/16|(84,712)|139,464|(17,429)|37,323|158,828|
|RECONCILIATION|OF FUNDS||||||||
|Total funds brought|forward|||352,679|211,800|155,472|719,951|561,123|
|TOTAL FUNDS CARRIED||FORWARD||267,967|351,264|138,043|757,274|719,951|





## 

## 

||||2021||2020|
|---|---|---|---|---|---|
||Notes|||||
|RXEDASSETS||||||
|Tangible fixed assets|12||53,442||55,627|
|CURRENT ASSETS||||||
|Debtors<br>Cash at bank and in hand|13|140,721<br>670,516||40B,475<br>354,888||
|TOTAL CURRENT ASSETS||811,237||761,363||
|LIABILITIES||||||
|Creditors: amounts<br>falling||||||
|due within one year|14|(107,405)||(97,039)||
|NET CURRENT ASSETS|||703,832||664,324|
|TOTAL ASSETS LESSCURRENT||||||
|LIABILITIES|||757,274||719,951|
|Restricted income funds<br>Unrestricted<br>funds|15||'i38,043||155,472|
|Designated<br>funds<br>General funds|16<br>16||351,264<br>2B7,967||211,800<br>352,679|
|Total Unrestricted<br>Funds|||619,231||5B4,479|
|TOTAL FUNDS|||757,274||719,951|





## 

## 

||||Notes|2021|2020|
|---|---|---|---|---|---|
|||||R|R|
|Reconciliation<br>ofnet income to net cash flow||||||
|from operating<br>activities:||||||
|Net income for the reporting|period|||||
|(as per the Statement ofFinancial Activities)||||37,323|158,828|
|Adjustments<br>for:||||||
|Depreciation<br>charges|||12|16,288|14,061|
|Dividends,<br>interest and rents|from Investments|||(420)|(1,295)|
|Decrease l (increase)<br>in debtors||||265,'754|(249,168)|
|Increase<br>in creditors||||10,366|15,112|
|Net cash provided<br>by / (used ln) operating||activities:||329,311|(62,462)|
|Cash flows from investing|activities:|||||
|Dividends,<br>interests<br>and rents from investments||||420|1,295|
|Purchases offixed assets|||12|('f4,104)|(12,159)|
|Net cash (used ln) investing|activities:|||(13,884)|(10,864)|
|Change<br>In cash and cash equivaients<br>in||||||
|the reporting<br>period||||315,628|(73,326)|
|Cash and cash equivalents<br>at the beginning<br>ofthe reporting<br>period||||354,888|428,214|
|Cash and cash equivalents|at the end ofthe|||||
|reporting<br>period:||||670,516|354,888|





## 

||||||At 1 April||At 31 March|
|---|---|---|---|---|---|---|---|
||||||2020|Cash flows|2021|
||||||||E|
|Cash|at|bank|in|hand|354,888|315,628|670,516|
||||||354,888|315,628|670,516|





## 

## 



## 

## 

## 

## 

## 



## 

## 

## 

## 



## 

## 

## 

## 

## 

## 


## 

## 

||||2021|2020|
|---|---|---|---|---|
|Local Government|contracts:||R||
|Community<br>Advice|Service||476,821|351,821|
|Specialist Information,||Advice and Advocacy||244,302|
||||476,821|596,123|
|Grants Received:|||||
|Generalist<br>Advice|||77,920|2,403|
|Advice —Welfare Benefits|||261,645|317,474|
|Financial<br>Capability|||11,200|64,557|
|Specialist Employment||and Immigration|245,547|206,655|
|Other Services|||61,394|62,442|
||||657,706|653,531|
|Total Charitable<br>Acfivities|||'I,134,527|1,249,654|





## 

## 

## 

## 

## 


## 

## 

|||||Support|2021|
|---|---|---|---|---|---|
||||Direct|Costs|Total|
||||Costs|(note 7)|Costs|
||||R|||
|Generalist|Advice||336,029|76,983|413,012|
|Advice Services - Welfare Benefits|||177,242|72,226|249,468|
|Financial|Capability||34,272|5,058|39,330|
|Specialist|information,|Advice and Advocacy service|32,845|57,156|90,001|
|Specialist|Employment|and immigration|194,076|33,769|227,845|
|Other services|||20,620|71,266|91,886|
||||795,084|316,458|1,111,542|
|||||Support|2020|
||||Direct|Costs|Total|
||||Costs|(note 7)|Costs|
|Generalist|Advice||218,646|87,303|305,949|
|Advice Services - Weifare Benefits|||202,875|85,202|288,077|
|Financial|Capability||68,311|21,193|89,504|
|Specialist|information,|Advice and Advocacy service|129,779|64,472|194,251|
|Specialist|Employment|and Immigration|184,375|23,469|207,844|
|Other services|||1,744|24,366|26,110|
||||805,730|306,005|1,111,735|





## 

## 

|7|Analysis||ofSupport|Costs|||||
|---|---|---|---|---|---|---|---|---|
|||||||Admin and|||
||||||Staff|Premises|Governance|Total 2021|
||||||Costs|Costs|Costs|Costs|
||Generalist||Advice||38,837|31,218|6,928|76,983|
||Advice Services - Welfare Benefits||||35,049|35,050|2.127|72,226|
||Financial||Capability||2,483|2,424|151|5,058|
||Specialist||Information,||||||
||Advice and Advocacy|||Service|31,609|24,589|958|57,156|
||Specialist||Employment|and Immigration|16,897|16,080||33,769|
||Other||||4'I,404|27,720|2,142|71,266|
||Total||||166,279|137,081|13,098|316,458|
|||||||Admln and|||
||||||Staff|Premises|Governance|Total 2020|
||||||Costs|Costs|Costs|Costs|
|||||||R|||
||Generalist||Advice||43,754|35,170|8,380|87,304|
||Advice Services - Welfare Benefits||||41,346|41,346|2,509|85,201|
||Financial|Capability|||10,370|10,191|632|21 ~ 'i 93|
||Specialist||Information,||||||
||Advice and Advocacy|||Service|35,610|27,703|1,159|64,472|
||Specialist||Employment|and immigration|11,664|11,100|705|23,469|
||Other||||14,156|9,478|732|24,366|
||Total||||156,900|134,988|14,117|306,005|





## 

## 

|8|Governance|Costs|||||
|---|---|---|---|---|---|---|
||||||2021|2020|
||||||K||
||Legal and professional||fees||3,015|4,725|
||Auditor's<br>remuneration||||8,480|7,650|
||Accountancy|and taxation services|||864|1,172|
||Trustees'<br>meeting costs||||739|570|
||||||13,098|14,'l17|
|9|Analysis<br>ofstaff costs and key management|||personnel|||
||||||2021|2020|
||Wages and salaries||||695,281|637,793|
||Social security|costs|||59,459|53,489|
||Pension costs||||13,137|11,500|
||||||767,877|702,782|



## 

||2021|2020|
|---|---|---|
|Managers|6||
|Other|26|27|
||32|31|





## 

## 

## 

|Net income|||
|---|---|---|
||2021|2020|
|||R|
|Net income is stated after charging:|||
|Depreciation|16,288|14,061|
|Auditor's<br>remuneration'.|||
|-for audit services<br>-for accountancy<br>and taxation services|8,480<br>864|7,650<br>1,172|
|Operating<br>lease rentals|38,770|38,983|



## 

## 

|Tangible<br>Fixed Assets|||||
|---|---|---|---|---|
||||Fixtures,||
||Leasehold|Computer|Fittings and||
||Improvements<br>R|Equipment|Equipmentf|Total|
|COST|||||
|At 1 April 2020<br>Additions|90,588<br>2,214|173,530<br>10,426|81,205<br>1,464|345,323<br>14,104|
|As at 31 March 2021|92,802|'l83,956|82,669|359,427|
|DEPRECIAT1ON|||||
|At 1 April 2020<br>Charge for year|62,672<br>8,431|157,747<br>4,070|69,277<br>3,788|289,696<br>16,288|
|As at 31 March 2021|71,103|161,8'l7|73,065|305,985|
|NET BOOK VALUE|||||
|As at 31 March 2021|21,699|22,139|9,604|53,442|
|As at 31 March 2020|27,916|15,783|11,928|55,627|





## 

## 

|13|Debtors|||||||
|---|---|---|---|---|---|---|---|
|||||||2021|2020|
|||||||K||
||Trade Debtors|||||140,721|397,675|
||Prepayments<br>and|||Accrued Income|||8,800|
|||||||140,721|406,475|
|14|Creditors: Amounts<br>Falling Due Within One Year|||||||
|||||||2021|2020|
||Trade Creditors|||||18,589|15,169|
||Taxation||and Social Security|||15,422|14,782|
||Accruals||and Deferred Income|||66,053|60,048|
||Other Creditors|||||7,341|7,040|
|||||||107,405|97,039|
|14a|Deferred||Income|||||
|||||||2021|2020|
|||||||R||
||Deferred||income|1|April|11,000||
||Amount||(released)||in year|(11,000)||
||Amount|deferred||in year||14,145|11,000|
|||||||14,145|11,000|





## 

## 

|15|Restricted funds|||||||||
|---|---|---|---|---|---|---|---|---|---|
||||||As 1 April||||At 31 March|
||||||2020|Income<br>R|Expenditure<br>R|Transfers<br>f|202'I|
||Macmilian<br>Cancer||Research||37,625|'i08,037|(122,741)||22,921|
||Access to Justice||||42,965||(42,965)|||
||Access to Justice|Specialist||||||||
||Advice Scheme|||||54,000|(30,458)||23,542|
||Access to Justice|CJF||||5,200|(4,200)||1,000|
||Citizens Advice Energy Best Deal||||15,398|5,700|(12,319)||8,779|
||Trust for London||||3,785|45,745|(49,530)|||
||Talisman<br>Account||||1,722||(86)||1,636|
||Home Office|||||145,801|(142,885)||2,916|
||Eastern European||Project|||15,467|(15,467)|||
||Sara Young Legacy||||8,800||||8,800|
||Big Energy Savings|||Network|1,000|5,500|(7,913)|1,413||
||Smart Energy||||156||||156|
||Broadband<br>Grant||||1,000||||1,000|
||Thames Water||||10,932||(8,982)||1,950|
||Covid Response|||||3'l,483|(31,483)|||
||London Borough of|||Barnet Winter||||||
||Grant|||||5,000|('i,200)||3,800|
||Good Foundation|Trust: Census||||||||
||Fund|||||21,334|(21,334)|||
||Help to Claim||||19,883|153,608|(126,727)||46,764|
||Covid Equipment|Fund||||11,659|(11,659)|||
||Other Restricted<br>Funds||||12,206|2,734|(161)||14,779|
||TOTAL||||155,472|611,268|(630,110)|1,413|138,043|





## 

## 

## 

||||As 1 April||||At 31 March|
|---|---|---|---|---|---|---|---|
||||2019|income|Expenditure|Transfers|2020|
|||||K|R||R|
|Macmillan<br>Cancer Research|||21,952|'f49,098|(133,425)||37,625|
|Access to Justice||||57,287|(14,322)||42,965|
|Citizens Advice Energy Best||Deal|7,598|26,453|(18,653)||15,398|
|Trust for London|||530|42,500|(39,245)||3,785|
|Talisman<br>Account|||2,339||(617)||1,722|
|Sara Young Legacy|||8,800||||8,800|
|Grange<br>Big|||4,230|2,403|(6,633)|||
|Big Energy Savings|Network|||6,000|(5,000)||1,000|
|Smart Energy|||156||||156|
|Broadband<br>Grant|||1,000||||1,000|
|Thames Water|||2,361|32,'i 04|(23,533)||10,932|
|Help to Claim|||6,159|168,376|(154,652)||19,883|
|Harrow Council||||5,155|(5,155)|||
|Horne Office||||164,155|(166,799)|2,644||
|Other Restricted Funds|||12,206||||12,206|
|TOTAL|||67,331|653,531|(568,034)|2,644|155,472|





## 

## 

## 

||||Balance as||||Balance as|
|---|---|---|---|---|---|---|---|
||||at 1 April||||at 31 INarch|
|Designated<br>funds|||2020|income<br>f|Expenditure<br>R|Transfers|2021<br>R|
|Staff Fund|||18,969||('I8,969)|42,187|42,187|
|IT/Premises<br>Fund|||37,772|||50,000|87,772|
|Service Development||Fund|155,059||(90,000)|156,246|221,305|
|Total designated|funds||211,800||(108,969)|248,433|351,264|
|General funds|||352,679|537,597|(372,463)|(249,846)|267,967|
|TOTAL UNRESTRICTED|||564,479|537597|(461,4,32)|(1,413)|619,231|





## 

## 

|||||Balance as||||Balance as|
|---|---|---|---|---|---|---|---|---|
|||||at 1 April||||at 31 March|
|||||2019|Income|Expenditure|Transfers|2020|
||||||R||E||
|Designated|funds||||||||
|Staff Fund||||46,088||(27,119)||18,969|
|IT/Premises|Fund|||38,338||(10,566)|10,000|37,772|
|Service Development|||Fund|117,126||(52,067)|90,000|155,059|
|Total designated||funds||201,552||(89,572)|100,000|211,800|
|General funds||||292,240|617,032|(453,949)|(102,644)|352,679|
|TOTAL UNRESTRICTED||||493,792|617,032|(543,521)|(2,644)|564,479|





## 

## 

## 

## 

|Net ass|ets by fund|||||
|---|---|---|---|---|---|
|||General|Designated|Restricted|Total funds|
|||funds|funds|funds|2021|
|Tangible|fixed assets|53,442|||53,442|
|Current|assets|307,785|351,264|152,188|811,237|
|Creditors|falling due in less than one year|(93,260)||(14,145)|(107,405)|
|||267,967|351,264|138,043|757,274|
|||General|Oesignated|Restricted|Total funds|
|||funds|funds|funds|2020|
||||R|||
|Tangible|fixed assets|50,442||5,185|55,627|
|Current assets||388,276|21'i,800|161,287|761,363|
|Creditors|falling due in less than one year|(86,039)||(11,000)|(97,039)|
|||352,679|211,800|155,472|719,951|



## 

## 

|Commitments<br>under operating|leases|leases||||
|---|---|---|---|---|---|
||Land and Buildings|||Other||
||2021|2020|2021||2020|
|||R||||
|Within one year<br>Two to Five years|34,920<br>30,420|36,420<br>65,340|213||2,563|
|Greater than Five Years||||||
|Total|65,340|101,760|213||2,563|



