FEAR BREAKING THE CYCLE Annual Report and Financial Statements Year ended 31 March 2024
FEARFREE CHARrrY LIMITED ANNUAL REPORT AND FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2024 Company Registration Number 03360057 Charity Number 1064764
CONTENTS Pages INTRODUCTION FROM THE CHAIR ............................................................................................................ INTRODUCTION FROM THE CEO ................................................................................................................. TRUSTEES, REPORT: LEGAL AND ADmINISTRAvE INFORMATION .............................................. ABOUT FEARFREE VISION, PURPOSE AND, VALUES TRUSTEES, REPORT OUR SERV]CE OFFER -10 CASE STUDIES ..14 OUR PEOPLE AND OUR ORGANISATION ....................................................................-...........................16 FEARFREE FUNDRAISING ...............................................................................................................................21 ACTIVITY IN 2023-2024 .. . . ........ ..24 STRATEGIC REVIEW 2023/2024 ...................................................................................................................25 REVIEW OF FINANCIAL RESULTS ..26 LIST OF SPECtAL THANKS ..............................................................................................................................33 INDEPENDENT AUDITOR'S REPORT ..........................................................................................................35 STATEMENT OF FINANCIAL ACTIVITIES ...................................................................................................39 BALANCE SHEETS ..40 CASH FLOW STATEMENT . ..41 NOTES TO THE FINANCIAL STATEMENTS .....................................................................-.........................42
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 INTRODUCTION FROM THE CHAIR I was delighted to join FearFree as the new Chair in January 2024.1 have some very big shoes to fill as Ann Cornelius stepped down after nine years of hard work and service. She, like everyone else I have encountered at FearFree, was laser focused on delivering our mission to clients of prevention, awareness, safety, support and empowerment for recovery to end the cycle of domestic abuse and sexual violence. The Annual Report and Accounts provide an excellent overview of FearFree's progress for the year ending 31 st March 2024 under Claire Marshall's leadership. As we move forward, the Board will be focused on working with our new CEO to lead our brilliant team and delivery of our strategy to fulfil our aims. Like most service delivery charities, FearFree is llY dependent upon its people. I have been greatly impressed by the dedication and compassion of all the staff, volunteers and trustees. At every board meeting, we receive and discuss client experiences. We are completely impressed and proud to hear about the experiences of our clients and the individuals and teams supporting them. The impact of the work is made clearer to trustees, and we learn about the time. effort and dedication of staff, volunteers and partners that result in tangible differences to people's lives. These insights also help us with our discussions and decision making as a Board, ensuring the clients voice and experience is uppermost in our minds and actions. l am very proud to be associated with FearFree as it delivers on its vision, mission and objectives working from a position of kindness, receptiveness, openness, expertise, pragmatism and robustness. l offer my heart felt thanks to all our staff, volunteers, partners, contractors and trustees for engaging with and supporting FearFree as it assists clients to recover from and stop the cycle of domestic violence. FearFree provides its services and support primarily through commissioning. Demands for services have increased at the same time local authorities have constrained budgets. This makes for a difficult environment for commissioners and contracted charities who are committed to providing excellent statutory services. FearFree could not have the impact it does without the support of commissioners, partners and contractors, and we are grateful for those relationships. As 2024 comes to a close, our dynamic CEO, Claire Marshall will be leaving FearFree to take on an exciting role. Claire has worked diligently with the Board to focus on the future of FearFree with a specific desire to grow its impact and reach and to take steps for the charity to become more sustainable. This resulted in the implementation of an ambitious forward-looking strategic plan that enables FearFree to focus on its purpose, enables us serve more clients and become more financially resilient. l am delighted to share that we have successfully recruited a new CEO who will be joining us in November to take the reigns from Claire. Maureen Margrie. CGMA FCMA Chair
FEARFREE CHARrrY LIMITED Annual Report and Financial Statements 31 March 2024 INTRODUCTION FROM THE CEO As a charity in the midst of a transformation strategy, FearFree is accustomed to change in recent years, however, this last year 2023124 has seen the biggest changes in its 31 year history as a registered charity- Demand for FearFree's services is as high as ever and meeting that demand has been a constant struggle for our staff and our volunteers, who are as committed as ever to serving the urgent and sometimes desperate needs of our clients. The increasing complexity of clients needs and the strains on the health and social care system, mentsl health partners and of course the criminal justice system has placed a huge responsibility on the charity which has meant difficult conversations with commissioners, who in turn are managing significant budgetary and political constraints. To meet these challenges we are adapting to new ways of working and implementing new systems but the struggle continues and it is only through the ongoing commitment and dedication of our wonderful staff and volunteers that we can support more clients and their families than ever before. And finally Gemma Vinton joins as Head of Services from Wiltshire Police where she served most recently as their VAWG (Violence Against Women and Girls} specialist. The new team have taken on an array of challenges but are approaching the work with dedication and positivity. A key ambition for FearFree is to improve its profile and media and this last year has seen a significant increase in coverage thanks to the skills of new Communications Manager, Sioned Johnstone. Weekly radio, TV, print and social coverage has featured the vast array of FearFree services and client stories. Fundraising may be in its infancy at FearFree buts it's been a bumper year, particularly for grant funding for new services and the extraordinary efforts of our brilliant corporate partners. Stonewood Construction, Michelmores lawyers, have done some incredible fundraising. But Hargreaves Lansdown raised an incredible £128,000 last year and extended the partnership for another six months. This is the biggest corporate partnership in the charities history and we will be forever grateful for the wonderful contribution they have made to our work, as with all our partners. This last year saw the appointment of our new Chair, Maureen Margrie. Maureen has brought her considerable experience of charity and governance to the Board and I'm sure will be a great leader to the Board for this next exciting phase of FearFree's development. This report brings my own tenure at FearFree to a close as I move on to pastures new. It has been an absolute privilege to lead FearFree through the radical transformation that has been undertaken over the almost four years of my time as CEO. Throughout that time, we have achieved many firsts including stsrting the professional fundraising operation, implementing a marketing strategy and team, opening our first store and putting in place a fantastic new leadership team. Everything at FearFree has been done through teamwork and it has been a complete pleasure to work with some of the most dedicated, skilled and passionate people in the charity sector and I'm sure the charity will go on to successfully serve many thousands of clients and it's communities for decades to come. This last year has seen the implementation of two new services. October saw the start of our NHS commissioned Sexual Violence Therapeutic Service in Wiltshire and Swindon and demand for the service was immediate. April saw the launch of TUSE funded by the National Lottery Community Fund. In partnership with wonderful local companies, the service provides coaching and support for people who have experienced abuse to rebuild their confidence through education, training and job opportunities. This fresh start for victims is a vital part of the recovery journey and is inspiring clients and staff alike, seeing clients go on to rebuild their lives, gain their independence and provide for their families and perhaps achieve the dreams they had before abuse and create new plans for the future. This year has seen significant change at leadership level with several new faces joining FearFree. Jo Hatton is our new Head of People, Training and Development joining us from the commercial sector, Jo is relishing the challenge of building a new culture at FearFree and developing staff and volunteers to fulfil their potential. Joining us from a church charity, lan Wakeham is our new Head of Finance and has taken on the challenge of radically upgrading our finance systems to enable the comprehensive financial reporting we now need for our ever-growing charity. Claire Marshall. Chief Executive
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 TRUSTEES, REPORT Legal and Administrative Information Charity Name Charity Registration Incorporation Registered Office FearFree Charity Limited 1064764 Company Limited by Guarantee registered number 3360057 Oak House Epsom Square White Horse Business Park Trowbridge BA14 OXG Our Board of Trustees Chair Maureen Margie Ann Cornelius Clare Fielden Rebecca Ayres Cindy Ervine Adrian Long Nigel Stevens Tim Jackson CGMA. FCMA MCIPD Bsc MA Dipsw LLB (Hons) BSC FCA Our Senior Management Team Chief Executive Officer Head of People, Training and Development Head of Finance Claire A Marshall Jo Hatton Ian Wakeham Head of Services Head of Services Gemma Vinton Frankie Duddridge Lydia Little Jessica Gay Head of Services Head of Fundraising Principal Bankers CAF Bank Limited Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ Auditor Burton Sweet mited The Clock Tower 5 Farleigh Court Old Weston Road Flax Bourton Bristol BS48 1 UR Quote from a rrRS Service User. "Imagine it was a really rough sea and I was struggling to stay above water you were there to throw me a lifeline. I will never forgetyou. I owe so much to you."
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 ABOUT FEARFREE FearFree is breaking the cycle of domestic abuse. sexual violence and stalking through a comprehensive range of services operating across the South West. From awareness and prevention, through safety and support, to empowerment and recovery, we are here to support our clients through every step of their journey, to build a life free from fear. On average, domestic abuse victims experience 50 incidents of abuse before they get effective help- often living in fear for years, as they suffer repeated harassment, coercion, financial control, verbal abuse and physical, sometimes sexual violence. Just one in six sexual violence victims ever seek help. Many victims of abuse don't report their abuser for fear of reprisals, or in the belief that they'll change. They may have low self- esteem, feel helpless, trapped and economically dependent. They may also be be scared that law enforcement and social SeICe5 won't take their situation seriously. With 80% of abusers having suffered an abusive past themselves, it's easy to see how domestic abuse and sexual violence becomes a cyclical pattern of behaviour that ruins lives. Through this holistic approach we can change lives, provide hope for the future and give people the opportunity and skills to flourish in their future relationships. Not just for the short term, not just until the next time. But permanently. Together, we can break the cycle. Our clients, needs are as diverse as they are unique, we are a provider of trauma informed services personalised to each individual. As a well-loved charity, we provide support completely free of charge and for all sexes, backgrounds and beliefs. We work with victims and their children to understand what is happening to them, to help them feel safe and supported and ultimately take control of their lives and eventual recovery. We are also specialists in behaviour change programmes for perpetrators or abusers who are willing to work with us to understand and ultimately change their behaviour for the better. We all know someone who has experienced domestic abuse, sexual violence or stalking but we may not realise it. One in four women have experienced domestic abuse or sexual violence. One in 20 men have experienced sexual violence.
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 VISION. PURPOSE AND VALUES Vision: Working for a future where those trapped in a cycle of domestic abuse, sexual violence and stalking can break free and live a life free from fear. Purpose: We will break the cycle of abuse and sexual violence because we will- Help build public awareness and support to those affected by abuse to recognise the signs and symptoms of unhealthy behaviours and relationships. Give people the confidence to change or leave abusive experiences or relationships behind and help them to find opportu nities to rebuild their lives. Help abusers and survivors recognise the causes and impacts of their behaviour and support them in their efforts to change for the better. Values We are.. Kind (generous of spirit). Receptive (believing, empathetic). Open (welcoming, friendly). Expert (applying deep knowledge and know-how). Pragmatic {practical, solution-focused). Robust (strong, solid, reliable). Quote from a FearFree SeNice User "Thankyou for helping me see there was hope for me and my children."
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 TRUSTEES, REPORT Our purposes and activities Public benefit Our charity's purposes are set out in the objects contsined in the company's Articles of Association. The main objects include.. In shaping our objectives for the year and planning our activities, the trustees have considered the Charity Commission's guidar)ce on public benefit, including the Support adults and children who are experiencing or have guidance 'public benefit- runni ng a charity. Ou r main experienced domestic abuse, sexual violence and stslking. objectives for the year continued to be promoting healthy relationships. preventing family crises and relieving the The aims of our charity are to work with victims and needs of those affected. The strategies we use to meet perpetrators of domestic abuse, sexual violence and stalking these objectives include: and provide support to the families of those affected and work to encourage healthy relationships. Our aims fully Providing a range of services that promote healthy reflect the purposes that the charity was set up to further. relationships and prevent family crisis. We review our aims, objectives and activities each year. Focusing on encouraging healthy relationships, and the This review looks at what we achieved and the outcomes impact on family, friends and the wider community. of our work in the previous 12 months and assesses the Applying national standards of service delivery. success of each key activity and the benefits they have brought to those groups of people we are established to Working in partnership with other agencies to ensure help. The review also helps us ensure our aims, objectives the widest range of services is available to best match and activities remained focused on our stated purposes. the needs of the community. We have referred to the guidance contained in the Charity Promoting awareness of healthy relationships, to reduce Commission's general guidance on public benefit when the likelihood of young people engaging in harmful reviewing our aims and objectives and in planning our futu behaviour. activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives they Our main activities and the groups we aim to help are described below. Our main charitable activities consist of have set. To enhance this review we produce an Equality the services we provide and are demonstrably undertaken Monitoring Report showing demographic and biographical purely for public benefit. details of the team and service users. Putting these strategies into action we have four major areas of activity which are.- domestic abuse outreach work,. support for children and young people affected by domestic abuse,. programmes for perpetrators to help them change their abusive behaviour; and mentoring/ befriending services to help people move on. Our services described below focus very much on the safety of those affected by domestic abuse. Quote from a FearFree SeNice User -Its been an amazing experience. I came here with no hope of coming out with anything. Within the first session I was shocked how much l opened up and shared whatI did. I would recommend this course to everyone that wants to change the way they see things. Ihave changed myself andI will continue to change.
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 OUR SERVICE OFFER Domestic abuse and stalking services: FearFree offer domestic abuse services across Wiltshire and Devon, providing support to victims / survivors and children and young people imparted by abuse. (erthe last financial year, the services again saw ongoing high referral numbers, and an increased complexity in case presentation, requiring us to adapt our practice to meet demand. Across our victim domestic abuse senrices, FearFree received a total of 10,564 referrals in the year. Whilst referral numbers across the service look like they have decreased from the previous year, it is important to rememberthat in the year priorwe had an additional ISVA service that added to these referral numbers and therefore a direct comparison is not possible. Referral numbers for our domestic abuse and stalking services have increased this year. This year saw the introduction of a new service, with Wiltshire and Swindon Sexual Violence Therapeutic Service (WSSV), this On went live mid-year and therefore we anticipate numbers to increase over the coming year. We are delighted to see an increase in the referrals for those who have hamied, an increase of 360/0. However, we acknowledge that the gap belmeen virtim referrals and behaviour change referrals remains significant and it continues to be a strategic priority for our sence to increase referrals within this area. GEMMA VINTON Head of Services FRANiaE DUDDIUDGE Head of Services FearFree are proud to offer domestic abuse, sexual violence and stalking support services across the South 4 West. We recognise that whilst all three forms of abuse have distinct characteristics and risks, they remain intrinsically interlinked. Statistics demonstrate that approximately 50% of sexual violence is domestic in natu (committed by someone that the victim has [or had] an intimate or familial relationship with) and stalking behaviour remains a highly significant risk for domestic homicide. Research tells Lrs that stalking had been a factor in approximately 940/0 of domestic homicides. FearFree therefore offers a truly unique service through our expertise in all three forms of abuse. LYDIA LrrrLE Head of Services Our dedicated, skilled and passionate teams provide trauma informed services, designed to meet the individual needs of each service user. This means support can look different for each individual - and may involve group work, one-to-one support or a brief intervention. Whilst the domestic abuse services across Wiltshire and Devon are funded different, they offer broadly similar services- incorporating triage and referral services, high risk intervention, and support for children and young people. The primary aim for the support is to reduce risk and increase safety, enabling individuals to live a life free from fear. To ensure each individual receives the right support for them, we complete a DASH (Domestic Abuse, Stslking and Harassment} Risk Assessment with each adult victim/ suNivor at the eadiest opportunity. This enables us to greater understand their needs and ensure we put in a place a tailored safety plan for each person. In line with national best practice, the DASH is continually monitored throughout SUPF)orL and we are delighted thattypically we see a reduction in risk as cases progress through our provisions. FearFree are strong believers in a whole family approach to addSSing domestic abuse and therefore we additionally offer support to young people affected by domestic abuse in their own intimate relationships and to children impacted by abuse in theirfamily homes. Our ethos is to offer an inclusive and trauma-infonned service to anyone who needs it. We are proud to work with Mctims, survivors, perpetrators, and children / young people impacted by abuse, with the aim of breaking the cycle of abuse. We will work with virtims and survivors regardless of when the abuse occurred, or whether it was ported to the police. We continue to re(eive positive feedback from clients such as.. -Ihave felt let down by a lot of supportl've reached out for in the past, but not FearFree. I feelyou've understood my story. The organisation and delivery of support fmm the organisation has been unfaultable. I've felt heardandheld by everyone fve spoken to.- FearFree are strong advocates for multi-agency practice. and we are proud to work in a multi- agenfraMeWOrk. recognising that safeguarding is everyone's responsibility. We work closely with statutory and voluntary partners across the South West and are grate1 for their insights and support. Our service receives regular feedback from professional partners highlighting our strong working relationships. 10
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 This support is tailored to the individual child- utilising creative and play based activities to engage children and young people. For example, our stsff have used Minecraft characters to help children understand how to manage anger. The pictures below relates feelings of anger to being armour-less in the computer game Minecraft expressing that when you are feeling angry you need tools to help you calm down and feel better, including the tool 'block breathing= clinic and the wider Criminal Justice Process. We know that victims who have an ISAC typically receive a better outcome at Court. We also have an ISAC post in Wiltshire for victims of domestic abuse related stalking which enables us to increase our specialist support across the county and develop new working relationships with the police to tackle this important issue. One client expressed.. -1 could not have coped withoutyour kindness. empathy. and expertise. You have got me through one of the toughestyears of my life. there have been times where ljust wanted to give up, I felt that I had nothing more to give, butyou would always help me focus on what mattered and to feel brave enough to nse again. You women are miracle workers1~ MINECRAFT MINECRAFT MINECRAFT BloGk Br••thln• The Interpersonal Trauma Response Service The Interpersonal Trauma Response Service (R5) launched in April 2023 as a result of FearFree's very successful pilot programme using the IRIS model. RS involves partnerships beeen the Clinical Commissioning Group (CCGI, public health and domestic violence and abuse (DVAl/sexual violence ISV) services as well as between Devon County Council and Torbay Unitary Authority. The model consists of a specialist DVA and SV training, support and referral programme for general practices. ITRS provides in-house training for general practice teams (clinicians and administrative staff) and a named practitioner to whom patients could be referred to for support and be seen face-to-face in surgeries if needed. Our Rs team offer support to adult victims / survivors of any gender, and additionally can support children over the age of five who have been affected by DVA as well as adult who are concerned about their own abusive behaviours. Additionally, we receive ongoing and consistent positive parent feedback such as-. "M's mentor was absolutely amazing. She now understands how to deal with her worries and how to cope with feeling anxious- We continue to manage and deliver the Devon commissioned domestic abuse and sexual violence services, on behalf of Devon County Council, operating under the banner of the LEESAR Partnership (the LEESAR Partnership includes subcontracting arrangements with specialist organisations providing court IDVAS and therapeutic recovery for domestic abuse). Our Devon service additionally includes a Health IDVA and Mental Health IDVAs- specialist workers integrated with Devon Partnership Trust and the Royal Devon and Exeter Hospitsl. We are hugely proud of the specialist work completed by these staff and the impact it has had on particularly complex cases. In Wiltshire, alongside our domestic abuse support, we additionally provide accommodation services. FearFree were commissioned to deliver these services, known collectively as the Phoenix Service, partnering with Greensquare Accord and Salisbury Refuge. The Phoenix Service supports men and women, children and families at all risk levels across Wiltshire and adult and child victims of sexual abuse across Wiltshire and Swindon. ougotme through the hardest times in mylife andnow Isee Inth like nevwbefore andeven able to feelanger. Thankyou forallyou did forme. l 11 never forgetyou. Training has been completed at GP surgeries across every council district in Devon, Plymouth and Tothy. tTRS have successfulty delivered training to 1,316 GP surgery staff this year, which has resulted in 712 adult survivor/victims referrals, 118 children and young person referrals and 27 adults requesting support with their own abusive behaviours (April 2023 - June 2024). Our trainings have been very well received with GPS providing feeding back like.. -Phenomenal - every single clinician, healthcare professional and staff member at a hospital or GP prarti.ce should undergo this session - it is eye- opening, infom?ative and very construrtive. I felt I had a good understanding of DVSA and how to manage patients and15till learnt a great deal from this fantastic team and seminar." Our Wiltshire service is Leading Lights accredited in recognition of its delivery of exceptional domestic abuse services. Leading Lights is the national standard for best practice in this settor. FearFree are proud to have been at the forefront of deliveri ng stalking services for a number of years, including the Gloucestershire Independent Stalking Advocacy Caseworkers IISACS) providing a key link between the victim, police, a multi-agency stalking
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Recovery and Empowerment Empowerment and recovery are crucial components in supporting survivors of domestic abuse. Restoring control following domestic abuse, often involwng patterns of power and control, helps survivors to regain a sense of control over their lives. Abuse can often erode a survivor's self-esteem, and empowerment focused support reminds clients of their strengths and capabilities, building belief in their ability to live independently and safely. This aspect of our work shifts the focus from merely surviving to thriving, allowing survivors to rebuild their lives on their own terms. Our groups receive extremely positive feedback: Y was hesitant at first but found the course helpful. the facilitators were really5UPPOrtive and understanding.- -Excellent expenence and very supportive group. I founda lot of value in each session and it will help me in the future for sure." -melanie, the facilitator, is absolutely fantasticl There are not enough 5tar5 on the Scale to rate herknowledge andrespectfulappmach towards otherpeople.- As strong advocates for the importance of peer support and in recognition of the additional resources, skills and knowledge that volunteers can offer, FearFree are delighted to offer a volunteer befriending service across Wiltshire and Devon. As part of the recovery and empowerment programme at FearFree, we run group courses, a befriending service and are proud to have launched our 'education, training and employment service,, Rebuilding Independence Through Support and Empowerment IRISEI. FearFree recognises that when a client has survived an abusive relationship or dedicated time to making changes to their own behaviour, the thought of their future can be overwhelming. Our RISE programme offers in person group sessions and 1-2-1 support to help impacted individuals develop skills and confidence to make a fresh start through the most appropriate education, training, and employment opportunities for them. This is a brand new service which launched towards the end of the year, that we are looking forward to seeing flourish (much like its clientsl) in the near future. We are proud to have continued to develop our group work All of our volunteers are provided with comprehensive provision over the last year, and now run the established training and support, includi ng supervision. FearFree group programmes for victims and survivors". are particularly proud that many of our volunteers have Rediscovering You - a psychoeducational group for standard lived experience, and a significant number are previous risk clients to help to identify and develop self-care needs service users. and understand barriers, triggers and how to feel more in control of emotions and choices. Our befrienders offer a listening ear, typically through weekly or fortnightly phone calls. Once a relationship has been developed, the sessions gradually shift focus to look at goal setting and moving forward. Our mentoring service is designed to empower individuals and help them move forward in their recovery journey- and is often used as a 'transition' service from the intensive support of an IDVA for example. towards closure. his support has helped me draw a line under last yearand all the court activity with my ex and now I'm able to move on.- Domestic Abuse Perpetrator Work We continue to advocate for the importance of perpetrator interventions and recognise that breaking the cycle requires us to work with everyone impacted by domestic abuse. Our innovative and trauma-informed perpetrator services, offer a range of interventions, including.. Integrated Offender Management (IOM) model services, for high-risk perpetrators. A 25 week extended Domestic Violence Perpetrator Programme {DVPP) for men who have been abusive in a heterosexual relationship. One to one behaviour change support- offering inclusive and accessible services for men and women, alongside younger perpetrators. An eight weel perpetrator programme for low-medium risk perpetrators called Choosing Positive Relationships {CPR). Situational violence in relationships one-to-one support. Empowering You - a group that creates a safe and informed space where anyone impacted by domestic abuse can come togetherto empower individuals to grow and explore their personal understanding of abuse. Service users who completed Empowering You commented: -ljust wanted to thankyou both once again for a fantastic course. J appreciate all that I've leamt and know it will help immensely for my future in such a positive way. "Thankyou and thankyou again forsuch an incredible and eye-opening experience. lalso rn71fy want to do the other courses you mentioned.- Journey to Heal - a psychoeducational group for stsndard to medium risk clients who have experienced sexual violence. with a focus on supporting individuals to understand what has happened to them, the impact of trauma on the brain and empower them to develop coping strategies to manage trauma symptoms. 12
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 Additionally, this year, saw the launch of our new Forces FearFree are proud to offer a range of therapeutic Intervention Program IFIP}, a service offering support interventions, including counselling, psychoeducational adapted to the nuances and complexities of families of support group support, peer support through befriending, serving military personnel and veterans that live or work in art therapy, non-directed play therapy for children. All Wiltshire. The 25-week course consists of group sessions interventions are tailored to the individual needs of the and 1-2-1 support delivered by specialist advisors, with client and can be face-to-face, virtual or by telephone. partners, children and all affected others having access to support. This service offers service personnel and veterans Adult counselling tends to last around 12 weeks, with a the opportunity to change abusive behaviour. focus on safety and stabilisation, creating a secure base and restoring control over trauma reactions, as well as FearFree recognise that approximately 80% of perpetrators reflection and mindfulness, validation of existing coping of domestic abuse witnessed abuse as children, and that skills, processing traumatic experiences, restori ng reality whilst we never excuse abuse, we seek to understand it and challenging distorted perceptions, grieving losses, and support people to make changes in recognition of its reconnecting to oneself, others and the world, and restoring importance in breaking the cycle of abuse. Our passionate autonomy. FearFree also look at post-traumatic growth staff provide education, awareness, and practical techniques planning via onward support networks and signposting. and strategies to help people change their behaviour. One of our clients who was in our Journey to Heal group Following completion of any of our perpetrator programme commented: interventions, completers are invited to join a Relapse Prevention Group {RPGI. Our facilitated groups provide -I found the course thomugh. very helpful and it gave ongoing peer support and challenge, to help perpetrators me a sense of self and reminded me that I needed to maintain the changes they have made. Participants are look after myself. So much. in fart. I have quit myjob given the opportunity to discuss challenges they have and changed careers to 5UPPOrt my mental health." experienced and practice using the tools and techniques Ynever lIsed howgoodit was to talk to and with they have been taught. other women who undetstand everything I have and As part of our commitment to a whole family approach to wa5 feeling. being able to late made feel less isolated. addressing domestic abuse, all Behaviour Change Services Iju5t Wish there was gmups locally that women could additionally offer integrated partner support. The victim, and go to continue this support outside of the course.- any new partner or relevant family member, are provided Children and young people (aged five and above) will risk focused support to ensure their safety and help measure have a safe and consistent space via counselling to talk the impact of our Behaviour Change Services. through and overcome their experiences. The sessions FearFree are proud to run perpetrator services across are child-centred, age appropriate and focused on the Wiltshire, Devon and Gloucestershire and continue to run needs of the child or young person, including play based our specialist DVPP in Wiltshire. and creative art. Counselling can take place at schools/ children's centres {if appropriate} or in counselling rooms. We look forward to offering EMDR counselling as the service develops. Support is available to both adults and children / young people from one of our Sexual Violence Therapeutic Advisors (SVTA) who provide tailored therapeutic support, distinct from counselling. Psychoeducational in nature, the support primarily focuses on safety and stabilisation, helping clients to move forward in their recovery journey. Sexual Violence Services As part of the Devon LEESAR partnership, we subcontract sexual violence recovery with a local specialist organisation. The Wiltshire & Swindon Sexual Violence (WSSV) Therapeutic Service provides tailored trauma-informed and victim-centred therapeutic support for victims and survivors of sexual violence, regardless of when the abuse occurred or whether it was reported to the police. The Future Support is available to anyone aged five and over, living in Wiltshire and Swindon. Where children under five have FearFree continue to explore every possible opportunity been the victim, support is provided to parents and carers. to provide support to those impacted by domestic abuse, sexual violence and stalking, recognising that breaking The service is distinct from the SARC and the ISVA Service the cycle of abuse in a complete and whole family and is focused on supporting victims and survivors to approach is the only way to address the root causes manage their trauma symptoms and move forwards in and have the significant impact needed to tackle these their recoveryjourney. pervasive issues. 13
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 CASE STUDIES RISE case study: Maryam The next goal on the action plan was to start gaining Maryam had experienced sexual assault as a child. She practical experience in the field through volunteering. is now in her late teens and had reached out to her local Working together, Maryam and her coach found an GP for support. Her GP referred her to FearFree's Young organisation that offered volunteering options and we Person's Interpersonal Trauma Practitioner. contacted them to ask about placements. Maryam was invited to interview for a volunteer role. We helped When Maryam met with our Young Person's Practitioner, her prepare for the interview by helping her decide she told her that she was unhappy with her career and felt on an appropriate outfit, looking at transport options like she was wasting her life. The Practitioner identified that and practicing interview questions and answers. The she would benefit from two levels of support. Our Rs volunteering role was offered to Maryam, and we team would support Maryam's health and wellbeing and worked with the organisation and Maryam to look at her our RISE service would help her to address her career goals. availability and plan her schedule. Maryam met with her FUSE coach and in their first sessions Once Maryam had started her new course and was they worked to understand her short-and long-term career volunteering, we moved onto her next goal which goals. She expressed a desire to work with people and they was to find a new job. Her Coach linked in with a worked together to create an action plan of short-term local employability provider who is helping to source goals to help her achieve this. These goals include doing a opportunities for her. To help her secure a new role further education course and volunteering in the sector. we have worked with Maryam to develop her CV. We The cost of the course was a barrier for Maryam. We empowered Maryam to use AI software to help her rewrite contarted the college and identified a bursary that she her CV which has had a positive impact on her confidence could apply for. We worked with Maryam to complete an and self- esteem. We will continue working with Maryam application which was successful. We then provided financial until all the goals on her action plan have been completed. support to help Maryam buy suitable clothes for college. Quote a from a FearFree Service User "Over the last 30years, I've had a lot of counselling and therapies, butyour support has been by far the best I have ever received." 14
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 Housing IDVA case study/issues Sometimes with temporary accommodation and Devon home choice bandings, you have to provide so much evidence for there being domestic abuse, or you are not considered a priority. It is often hard to prove domestic abuse because of the nature of it being behind closed Clients who feel trapped in privately owned houses with doors and not always being physical. perpetrators that they are wanting to leave or divorce, Blanket policies on domestic abuse can be really because they could lose their rights to the property restrictive with our clients, sometimes leaving them with should they leave and have nowhere to live with few choices to keep themselves safe. The policies and their children. This is exacerbated by financial abuse, laws around housing and a client's rights when fleeing where names are put on or taken off of tenancies or abuse can be so complex and difficult to understand mortgages without the consent of the victim. Leaving that there are people who choose not to leave due to them with fewer options to leave and leaving the this and remain in a place where they feel at risk. perpetrator further in control of the situation. It would be great to have a specialist working with us who In some cases, if a client wants to leave, they may not be understands the law, the impact of domestic abuse on able to access temporary accommodation as they may housing and a client's rights, so that we can increase our not be entitled to benefits due to their share in the marital knowledge and give the best support we can to our clients home. They are often prevented from accessing these and advocate for them in complex systems, in order to shares by the perpetrator sabotaging viewings, delaying help them to move forwards in the safest way possible. court processes, and refusing sales of their house. I am finding that the more I work with clients around housing support, the more complex cases are getting. Some of the situations I come across are- l*, 15
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 OUR PEOPLE AND OUR ORGANISATION We are thrilled to see the impact that our employees and volunteers have on the work that we do and our clients. People remain at the heart of our mission as we grow and change as an organisation. In 2023 / 2024 we have employed an average of 146 staff which is an increase of 42% since 2022 and 6.5% since 2023. We were also supported by over 50 volunteers. JO HAThON We believe that people are engaged when they are happy in an organisation, therefore Head of People. Training giving our employees, volunteers, and support staff the best working experience and and Development making our charity a great place to work is at the forefront of our minds and efforts. Paid staff Volunteers Full time Part time Total Average staff and volunteer numbers over 2023124 Leadership and Trustees Services and Education Fundraising and Marketing Support Services 57 72 129 33 69 77 146 54 Quote from a FearFree Service User "I have felt down by a lot of support I've ached out for in the past but not FearFree. I feelyou've understood my story and delivery of support from the organisation has been unfaultable. I've felt heard and held by everyone I've spoken to."
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 Recruiting the best talent in the South West Looking after our employees. wellbeing We know that we already have a great array of talent at FearFree. Our employees are experts in what they do, and we want to continue bringing great tslent into our growing charity. We understand that when it comes to recruitment we have to stay on top of our game in the current, competitive job market. We continuously look for new platforms and ways of advertising our jobs. We also introduced a vacancy review process where we monitor our active vacancies and proactively look for solutions to delays i n the recruitment process. Such solutions involve headhunting through our recruitment partners or advertising our roles through new recruitment media. This year we also introduced new ways of sourcing talent and tools that will help us achieve our recruitment goals. One of those tools is a Linkedln recruiters license that opened the door for more targeted recruitment. We can now connect with and interview candidates that apply for our roles through one of the most popular professional networks. We are also able to target new talent that have not yet heard about our fantastic charity. To give ourselves some space for innovation and keep up with the newest recruitment trends, we are bringing a HR Advisor on board who will act as the main point of contact for all hiring managers and work with the Head of People, Training & Development on new, improved recruitment strategy. They will also provide guidance to our manager and training on recruitment related topics. We care about our employees, wellbeing. Their happiness and success continue to be one of our main priorities. In addition to a generous holiday entitlement of 28 days per year, increasing with employees. length of service, we offer flexibility around working hours to employees that need it due to changing personal circumstances. It's important for us to support them and minimise any pressure that they may be under. In our charity, most flexible working requests are considered favourably and are responded to promptly. In addition, all employees and volunteers have access to our Employee Assistance Programme counselling helpline, and our HR team and managers make an active effort to remind them that this benefit is available to them. The EAP trained counsellors are free for calls 2417, 365 days per year at no cost to our staff or volunteers. We understand that all employers should foster a compassionate culture and empower their people to take steps to proactively manage their health. We as an employer, also have a role to play in helping staff with long-term health conditions getting the best support at FearFree for their health. We work with an occupational health provider to ensure that every employee with a long-term condition receives appropriate support underpinned by advice from trained medical occupational health clinicians. We make accommodations following those referrals, put wellbeing plans in place and support employees through regular contact with them from their line managers and HR. Quote from a Profe55ional Partner "FearFree as an organisation provide outstanding support to individuals involved in Domestic Abuse, and we feel very lucky to have them supporting us in the area. Having a dedicated militaryIDVA role which provides continuity is priceless in our transient community." 17
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Giving our employees an opportunity to learn and develop Compensation and retention We understand that there is a direct link between higher pay and higher employee retention rates. Retaining and motivating employees is imperative to FearFree's sustainability and success. One of the activities that we undertake at FearFree to support employee retention efforts are annual salary review. We undertook such a review this year in conjunction with a comprehensive salary market research in the charity sector. After a careful review of our budgets and recognising how important it is to offer competitive salaries to new and current members of staff, we increased our salary levels by 4Yo. This increase alongside our continuous commitment to Real Living Wage brought our salaries in line with current market rates. We understand from research produced by Towards Maturity supported by the CIPD that the ability for organisations to successfully evolve is determined by the capability of their staff. Transformation of any organisation is linked to the transformation of individuals and will only take place if learning is at its core. We recognise that our charity is growing and evolving and that we need to be proactive in our efforts to ensure successful transformation of our talent. We understand that clarity on our employees. skills and competencies is imperative for our organisation to flourish. FearFree employees need to know what their path to success at FearFree looks like. For that reason, we created a competency matrix for our service teams. The new competencies will open discussions between managers and employees about their professional development at FearFree. They will also provide clarity on pay progression for our staff. In addition to that following one of our bi-yearly staff away days and discussions with employees, we recognised that many members of staff are looking for further development. To support professional development conversations between managers and employees, we introduced a professional development plan review process. This process gives employees an opportunity to track their own progression and feel in charge of their own success at our charity- We know that our managers play a key role in the development of our employees and in their success at FearFree. Our aim is to give managers the right tools to help our employees succeed in their roles. To help facilitate that during and post the onboarding period we trained our managers on setting smart goals. The smart goals provide focus and helped many of our employees successfully complete their probation periods. We are always on a lookout for the right training opportunities and courses for our organisation and listen to employees, feedback. We introduced a new shorter, less laborious version of one of our mandatory training courses (health and safety) based on feedback from new starters and our neurodiverse employees. Any training completed by our employees needs to be effective, user friendly, inclusive to all and should not feel like a chore. We want for all our new starters to have a positive onboarding experience. Volunteers at FearFree Volunteers continue making a significant and essential contribution to the work of FearFree. In the past year over 54 volunteers in a range of roles, including as part of our Befriender Service, events and core functions e.g. administration. We were preparing this year for an increase to this number due to our new charity retail strategy and pending new volunteering strategy that will be led by our new HR Advisor. To lay the foundations for growth, a significant amount of work has begun in development of a new volunteer platform, Salesforce, to improve the volunteer onboarding experience and manage volunteer data across FearFree. We also introduced non-service staff training for volunteers. This will provide them with essential knowledge about our services and equip them with skills needed to best support our organisation. Quote from a FearFree Volunteer "To be a cheerleader and say, Great well done, thats fantastic can have a big affert on someone who isn't used to hearing how great they are."
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 Our plans for 2024/25 - putting our people first We have great plans for 2024/25. To ensure that people at FearFree are treated fairly during any recruitment process, and have a great experience from day one, we will review our recruitment and interview processes. We are also going to work with the FearFree marketing team to enhance promotion of our employer brand through social media. Our pay and reward levels will help attract the best talent in the sector and continue our efforts to make FearFree a charity of candidates, choice. To bring more volunteers on board to meet service demands we will introduce a new volunteering strategy, to give our current and future volunteers the opportunity to feel part of our organisation. We will introduce a volunteer recruitment processes, work with our marketing department on volunteer recruitment campaigns, and enhance our volunteer training package. Our aim is to focus on Equity, Diversity and Inclusion through enhancing employees, knowledge through training about EDI and reviewing current policies. We will introduce a wellbeing committee to gain employees, perspective on the wellbeing support that we currently offer at FearFree. We will listen to their suggestions and work with them to create a strong wellbeing strategy. FEARF www.fearfree.org.uk 00@Fear FEAR FREE BREAKING THE CYCLE 19
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Quote from a FearFree Service User "This is a charity close to our hearts. Me and my children fled domestic abuse. We experienced first- hand hoNI much of a difference the support and care of FearFree made to our healingjourney. Words cannot describe how extremely hard and tough those first months were. As a family we have set ourselves a goal thisyear to raise money and awareness for FearFree whilst having fun as a family." 20
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 FEARFREE FUNDRAISING Reflecting on a year of growth and impact: 2023/2024 Corporate partnerships and community engagement Beyond grants, our team worked tirelessly to support our corporate partners and deliver meaningful impact. We continued our interactive Lunch and Learn series, both in person and online, helping businesses understand abuse and how to support colleagues, friends, and loved ones. These sessions have been crucial in breaking down stigmas and educating the public on the multifaceted challenges our clients face, including housing, mental health, and financial issues. As we reflect on 2023/2024, we are proud to share that it marked our first full year of fundraising after over 30 JESSICA GAY Head of Fundraising years of operation. Despite being a small team-just two, expanding to three in July 2023 we are thrilled with the successes, learnings, and growth we've achieved this year. Our valued corporate partner, Michelmores, remarked on the impact of our knowledge sessions= -FearFree"s knowledge sessions have amied us with a thomugh awareness of the charity s work and the importance of supporting FearFree. We never know who might need their suppoit so it.s crucial to enable them to continue their vital services.- Grants and trusts successes One of our major achievements came from our Grants and Trusts efforts. In an environment where grant funders are facing immense pressure due to reduced funds and increased applications, we were able to secure several six-figure bids to launch game-changing services for those we support. This success is a testament to the passion and fortitude of our frontline workers, a deep understanding of our clients, needs and of the gaps in nationwide service provision. Among these successful bids is our new RISE programme, funded by The National Lottery Community Fund. Launched in April 2024, RISE is designed to support children {aged 15 and above) and adults impacted by abuse in accessing meaningful education, employment, and training. This programme will also see us partner with businesses and educational institutes to provide cnjcial back-to-work training and educational skills. What makes RtSE particularly special is the accompanying evaluation study funded by The National Lottery Community Fund. This study will allow us to gather data over the next three years to demonstrate the transfomiative power of education, training, and employment for those who have been impacted by abuse. Our goal is to share these findings nationally, convincing partners and charities across the country of the importance of breaking the cycle of abuse through such interventions. We also celebrated an extended partnership with Hargreaves Lansdown, which began as a 12 month collaboration and was extended to 18 months due to the fruitful outcomes for both parties. Here's what Hargreaves Lansdown had to say about our partnership.. Case Study: Hargreaves Lansdown Yn March 2023. the HL Foundation embarkedon a meaningfulpartnership with FearFree. focusedon breaknng the cycle of domestic abuse. sexual violence. andstalking across the South West. This collaboration drnen by a shared vision of creating safer communitses has sUIted in substantsal financialsupport and innovative infra5tnKTrl enhancements forFearFree. Financial contributions and impact Between March and December 2023, the HL foundation donated over £128,000 to FearFree, with further support anticipated. This funding has been instrumental in scaling FearFree's work, enabling them to make a transformative difference in countless lives. Quote from a FearFree Setvice User "At the start I felt lost and I didn't know what was going on inside my head. Now I feel empowered and have so much more clarity. It W35 $0 great to be heard, be seen, and have my feelings validated." 21
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Quote from a FearFree SeNice User '[ could not have coped withoutyour kindness, empathy, and expertise. You have got me through one of the toughest years of my life, there have been times where ljust wanted to give up. I felt that I had nothing more to give, butyou would always help me focus on what mattered and to feel brave enough to nse againl" 22
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 Technological advancements Community support Understanding the importance of efficient operations, the H L Foundation also invested in technological advancements for FearFree, setting up a new SharePoint intranet facility. This centralised system has streamlined collaboration, allowing their staff to focus more on delivering essential support services. We want to extend our deepest thanks to our growing community of supporters. Whether through personal events, our stydive, or running events, your support has been invaluable. While we have come a long way, our mission continues, and we can only achieve it with your continued supporL Together, we can ensure that adults, children, and families break ffft from abuse and rebuild their lives-not just temporarily, but permanently. Thank You Transformative outcomes Our partnership with FearFree has led to- Empowerment and Safety: Thousands of victims have received support to rebuild their lives, free from fear. Sustained Recovery. Tailored services have helped victims not just survive but thrive. Community Awareness and Prevention: Increased education efforts are creating informed communities that can identify and prevent abuse. The partnership between the HL Foundation and FearFree showcases the significant difference that strategic financial support and technological innovation can make in empowering a charity to achieve its mission. -Ourpartnership has been one of collalx>ration which has bmught hope. safety. and empowerment to thousands. underscoring our commitment to fostering lasting posltive change in our communities.- The HL Foundation has submitted our partnership for the Best Charity Partnership of the Year at the MoneyAge Awards 2024. We've been incredibly fortunate to receive support from businesses of all sizes, including our local partners like Octavian and Oakridge Recruitment who participated in our sports-themed sweepstake. We're also grateful to partners like The Works and Zurich Community TnJ< who donated hand creams for our recovery work with survivors and creative resources, books, and toys for the children and young people we support. Every contribution, big or small, has made a significant impact on the lives of those we help, and we couldn't do it without the generosity of all our partners. Quote from a FearFree Service User "You have been one of the only people I can trust and have been there for me throughout this." 23
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 ACTIVITY IN 2023-2024 Whilst referral numbers across the service look like they have decreased, it is important to remember that in the year prior we had an additional Independent Sexual Violence Advisors (ISVA) service that added to these referral numbers and therefore a direct comparison is not possible. Therefore, with 10,564 referrals for victims this year, a decrease of 744, it is evident that referral numbers for our domestic abuse and stalking services have increased this year. This year saw the introduction of a new service, with Wiltshire and Swindon Sexual Violence Therapeutic Service (WSSV}, this only went live mid-year and therefore we anticipate numbers to increase over the coming year. We are delighted to see an increase in the referrals for those who have harmed, an increase of 36 /0. However, we acknowledge that the gap between victim referrals and behaviour change referrals remains significant and it continues to be a strategic priority for our service to increase referrals within this area. Victim referrals (including CYP) 24 Behaviour Change Referra15 57 Service DAPP Total referrals 81 Devon 5,722 113 5,835 25 FIP 10 ISAC 139 N/A 18 139 ITRS 602 620 PRG Wiltshire wssv 211 275 3,614 510 3,488 510 126 N/A N/A RISE N/A' N/A 11,099 Total across FearFree 'This is a new service and figures are not yet available. Referrals by year 2022 13,384 308 2023 11,152 393 2024 10,425 535 Services Behaviour Change Stalking 187 156 139 Please note: The figures presented are not directly comparable, as the size and scope of service contracts has changed over the years. Quote from a FearFree Behaviour Change Service User "Ihave been treated kindly and with nojudgement at all. The course has helped me to handle pressure and use my timeout plan when I feel low. Its been life changing, IM so grateful for the support." 24
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 STRATEGIC REVIEW 2023/2024 As the charity entered year two of its four year strategic plan, progress has been made on the charity's primary aims.. Offer a quality and comprehensive personalised service to our clients. Improving access to our services and organisation. Supporting our people to flourish. Achieve sustainability through investing in the full spectrum of commercial and voluntary income streams. Build awareness of abuse and help educate our sector, colleagues, partners and public. Develop an accessible brand that speaks to clients, partners and public about abuse. What progress has been made is 2023/24 against primary objectives: Objectives for 2024/25: Service quality Continue to expand our service portfolio for clients through fighting for new contracts in the South West. The brand has been further developed this last year, enhanced by extensive media coverage, enabling FearFree to become the voice of the South West, reaching greater audiences than ever before. We extended our service offer with three new contracts, ranging from therapeutic support for sexual violence victims, a new service for military abuse support and a new grant funded service to support clients in recovery, supporting them into training, education and employment. The website, HR and finance systems are being upgraded this year rather than last due to single person dependency challenges in those departments. The commitment to our people continues with a modest pay award for some employees but it is the largest ever for FearFree. In addition, we are dedicated to flexible working with hybrid working and 5UPPOrting an increasingly diverse workforce to give their best. Reach Implement Single Point of Access to streamline access and triage of services. Sustainability Fully implement our trading strategy with the opening of our first stores. Influence Further develop digital footprint to increase awareness of abuse issues and access. Quote from a Quote from FearFree SeNice User "Phenomenal- everysingle clinician, healthcare professional and staff memberat a hospltal or GPpractice should undergo this session - it is eye-opening, informative and very construrtive. IfeltIhad a good understanding of domestic abuse and sexual violence and how to manage patients andlstill learnt a great deal from this fantastic team and seminar. 25
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 REVIEW OF FINANCIAL RESULTS Fundraising The Charity is registered with the fundraising regulator. Under the fundraising code of practice legislation, the Our principle funding sources following approach is taken by the Charity,. come from local authorities and The Charity does not utilise any external agencies or other statutory bodies such commercial participators to conduct fundraising activities as the Police Commissioners or act on the Charities behalf. to fijlfil the statutory contract our work to support adults and children who are experiencing or have experienced domestic abuse, sexual violence and stalking. This also includes work programmes to facilitate behaviour change in perpetrators. Throughout the year, we have focused on a number of fundraising activities and other grants in order to be less reliant on statutory contract nding. The total income grew during the year from from £4.4m Irevisedl to £4.5m, and increase of £26k, an increase in 0.6/012023.. 26.61°A, revised). A detailed analysis of income is shown in the Statements of Financial Activity {SoFAI on notes 2 and 3 of the financial statements. During the course of this year there has been no failures to adhere to fundraising standards or complaints received regarding fundraising activities. All funds raised are for the sole use of FearFree charity in delivering its charitable benefit. We may allocate the funds to a specific project or piece of work with the agreement of the donor. Unsolicited donations or small donations with no restricted purpose will be allocated to our general funds. IAN WAKEHAM Head of Finance Accreditation FearFree charity has maintained national recognition for the quality of its governance, management and service delivery. Accreditation includes- Cyber Essentials Plus, Data Security Protection Toolkit, Safe Lives - Leading Lights, Respect Perpetrator Programme Standard, NCVO Investing in Volunteers and Lime Culture Male ISVA Sexual Violence accreditation. We are also Living Wage Employers and an Accredited Disability Confident employer. Total spending on charitable activities was £4.5m (2023= £4.3m). Overall, expenditure exceeded income resulting in a deficit of £8k (2023.. £133k, restated). The amount spent on salaries and staff costs including NI and pension was £3.1 m {2023= £3.1 m} an increase on the previous year of £58k. Staff costs are 70% (2023= 71%) of the organisation's charitable spend. Further analysis of charitable expenditure showing the operational activities undertaken by FearFree charity are given in the SOFA and in notes 4 to 8 of the financial statements. Investment power and policy Investments are made in accordance with the charity's Articles of Association and Investment Policy. Having considered the available options the Trustees decided to invest in commercial common investments funds (high interest bank accounts and short term deposit accounts). The Trustees consider the overall return on investments and deposits to be disappointing. Income for the year of £4.5m included £0.7m of restricted funds (2023.. £4.4m, £0.8m). Of the £715k of funds retained at the year end, £565k were restricted and none were designated12023.' Total £723k, restricted £426k, non ReseNes policy and going concern designated). Reserves are needed to cover unforeseen costs like Further analysis of restricted and unrestrirted funds is redundancy payments should a service not be funded shown in the SOFA and notes 15 and 17 of the financial or temporary funding of services while new funds are statements. Income and expenditure are managed through sought and to cover unplanned emergencies and other stringent financial controls. Income has continued to grow unforeseen expenditure. The trustees consider the ideal with new contracts and contract variations. As such, we level of reserves to be £250k, and review this on a regular hold an appropriate amount of deferred income which is basis. The charity held free. reserves of £79k, on 31 March used to generate a small amount in interest. Movements 202412003.. £196k restated). The board continues to review are shown in note 15 of the financial statements. approved budgets to work towards the free reserves policy noting we would temporarily fall below the reserve policy to allow investment for future growth and sustainability. The board established controls and mitigation measures 26
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 to replenish these reserves in a timely manner back to our policy level. These include a combination of close monitoring of reserve and cash positions, cost control measures and additional income streams. their appointment is ratified by the Board of Trustees. Pre-appointment vetting checks are conducted agairlst the Disqualified Directors Register and the Individual Insolvency Register, plus a vetting process is carried out. "Free reserves unrestricted reserves, less the net book New trustees are provided with a comprehensive value of any fixed assets. induction including,- details of the management structure, financial performance and the constitution and governance framework for the charity. Trustees are expected to undertake statutory and mandatory training, Board development training and encouraged to attend internal and external events and spend time with staff delivering front line services. The charity's trustees are also directors of the company for the purposes of company law. Trustee indemnity insurance is provided for the benefit of the trustees. Structure, governance and management Governing Document The organisation is a charitable company limited by guarantee, incorporated on 25 April 1997 and registered as a charity on 9 October 1997, having previously been registered as the Single Parent Family Association in 1993. The company was established under a Memorandum of Association that established the objects and powers of the charitable company and is governed under its Articles of Association. The memorandum and Articles of Association were reviewed in 2013 and redrawn to conform to the Charity Commission template. The Trustees undertook a review of the charity's Objects and recommended a minor amendment, which was approved in January 2017. The Articles and constitution were reviewed and have been submitted to the Charity Commission in August 2023 under the charity's new name FearFree. Board Effectiveness The Board of Trustees review its own effectiveness through an annual review in accordance with the Charity Commission Governance Code. The Board also undertakes development reviews at annual Board away days and the Chair conducts annual reviews with each individual trustee. Trustee Remuneration None of our trustees receive remuneration or other benefit from their work with the charity. Any connection between a trustee or executive leader of the charity, with a production company, contracted actor, performer or exhibitor must be disclosed to the full Board of Trustees in the same way as any other contractual relationship with a related party. In the current year no such related party transactions were reported. The Board of Trustees, and the Executive Leadership Team comprise the key management personnel of the charity in charge of directing and controlling, running and operating the charity on a day-to-day basis. Details of trustees, expenses and related party transactions are disclosed in the accounts. Appointment of Trustees Trustees are appointed by the members at the Annual General Meeting of the charity- Under the Articles, Trustees who have completed their term of office must retire at the Annual General Meeting unless an extension is agreed by the full Board of Trustees. Potential new trustees are identified from a variety of sources including external recruitment personal recommendations by members or the current trustees. Selection for appointment is based solely on the contribution it is believed the individual is likely to make to the development and delivery of the charity's objectives. The Board embraces diversity in its broadest sense, believing that a wide range of experience, background, perspective, skills and knowledge combine to contribute towards a high performing, effective Board, which is better able to support and direct the charity. In addition, the Board ensure a proportion of Trustees have lived experience of domestic abuse, sexual violence and stalking to provide context to Board decision making and best represent the views of service users. Prospective trustees are interviewed by a panel which includes the Chair and Chief Executive Officer before Corporate Governance and Internal Control The charity is governed by the Board of Trustees which is responsible for establishing appropriate corporate governance and internal control. This is achieved by the Board establishing strategic, f i nancial and governance plans, setting policies, agreeing the operations plan and monitoring progress against the same. The Board meets regularly throughout the year. Overall responsibility for the day to day management of the organisation is delegated by the Board to the Chief Executive Officer. 27
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Charity Governance Responsibility for the governance structure of the organisation is split between the Board of Trustees, four committees and the Executive Leadership Team. The make-up and responsibilities of these committees are described below. Trustees are encouraged to attend meetings of any of these committees and working groups where appropriate to their roles and interests. Review matters affecting staff performance or satisfaction and make recommendations as to remedial actions. Ensure new organisational development strategies and interventions are well planned and support the development of a positive organisational culture. Use monitoring systems to evaluate progress and regular agreed intervals and recommend actions. Board of Trustees The Board holds a quarterly reporting meeting and specific meetings to review and develop strategy, for Govemance and Board development and holds responsibility for reviewing organisational and service effectiveness. The main duties of the Board of Trustees are. Remuneration Committee This committee is responsible for ensuring that the remuneration arrangements support the strategic aims of the organisation. The committee has the same membership as the People Committee and meets once or twice a year. The main responsibilities of the Committee are to.. Formulate and monitor the organisation's Remuneration Policy. Review the organisation's salary banding process, related remuneration and reward packages against agreed independent market benchmarking tools and ensure FearFree salary and reward packages are equitable, fair and remain competitive. Approve the annual cost of living salary increase for all staff considering rates of inflation and known social care, charity sector and commercial benchmarking in the given year. Determine the remuneration and reward package of the Chief Executive Officer. Ensure that the organisational strategy is delivered. Have overall responsibility for the service elements of the organisational strategy, agree priorities and monitor progress against key quality indicators. Review primary reports, escalations and risks escalated from the Board sub committees. Receive assurance that all FearFree services are performing effectively. Executive Leadership Team The Executive Leadership Team IELT) is responsible for deliveri ng the strategic plan and the operations plan, keeping the board fully informed of risk and opportunities that may affect the organisation. ELT meets monthly and is chaired by the Chief Executive Officer. Finance and Income Generation Committee The Finance and Income Generation Committee is responsible for close monitoring of the financial viability of the charity and its assets, establishing f i nancial policies, overseeing the financial audit and providing assurance to the Board of Trustees the charity has adequate and compliant financial controls. It also receives and monitors reports on income generating functions of the charity. The committee meets six times a year and on other occasions as required to deal with specific matters raised by the Board. People Committee This committee is responsible for governance of human resources including reg ulation and compliance, the charities staffing structure and policies, volunteering strategies and trustee selection and development. The committee meets four times a year with additional meetings as required by the Board. The main duties of the Committee are to: Maintain a strong awareness of the latest employment legislation and ensure the organisations policies reflect contemporary practice and manage organisational risk. Quote from a professional partner. '[ think we need a direct line to each other," I wouldn't have been able to work this case withoutyou, the multi-agency work has been vital." 28
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 The main duties of the Committee are to: Recommend the Reserves Policy and other relevant financial policies to the Board of Trustees and reviewing the use of reserves. Recommend approval of the financial plan and ensure budget achievement is realistic and proportionate to investment. Review the quarterly forecast to ensure projections are reasonable and fall within the trustees reserves policy. Maintain a strong awareness of the latest legislation and practices affecting or related to income generation and report to the Committee. Identify areas of risk and/or development opportunity and agree monitoring mechanisms. Utilise monitoring systems to evaluate progress against the Income Generation Strategy at regular agreed intervals and recommend actions to mitigate risk as appropriate. Risk and Audit Committee This committee meets four times a year and is responsible for oversight of regulation and compliance, the charity's risk management, health and safety, estates and environment, quality and audit management. The main duties of the Committee are to: Maintain a strong awareness of the latest legislation and practices affecting or related to our work, environment and workforce and report to the Board of Trustees. Identify areas of risk and/or development and age priorities and monitoring mechanisms. Utilise monitoring systems to evaluate progress and regular agreed intervals and recommend actions to mitigate risk as appropriate. Quote from a FearFree SeNice User '[ was made to feel li'ke a person notjust a number on a list. I would like to thankyou for allyou did. I was treated with kindness and respect." 29
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Risk Management FearFree has a comprehensive structure of controls to co-ordinate and manage risk within the organisation. This consists of lines of accountability through which issues of risk can be debated and the effectiveness of the organisations risk management arrangements assured. The Chief Executive Officer, Executive Leadership Team and trustees use a risk register to regularly assess the risks and uncertainties that the charity is exposed to which helps the Executive Leadership Team to identify, monitor, record, and manage risk on an operational and strategic basis. The risk register is a live document that is regularly reviewed and updated by the Chief Executive Officer and Executive Leadership Team. All risks have a owner from the Executive Leadership Team who report on their areas of responsibility to the Risk and Audit Committee at quarterly intervals. Significant risks are escalated to the trustees for review. Sub-committees of the Board of Trustees have delegated responsibility to keep those risks specific to them under review and escalate to the Board where necessary. The following risks have been identified as the most prominent factors facing the charity during the course of 2023124. RISK ONE RISK TWO RISK THREE Risk of loss of service contracts either through tender processes or poor performance. Service capacity challenges due to overwhelming referrals and or staff recruitment challenges. Voluntary income not meeting growth expectations. MlGATIoN Whilst contract tenders are by nature competitive and unpredictable, each opportunity is assessed for its strategic fit, its contribution or draw on core infrastructure and its potential to serve the local population effectively and cost effectiveness. FearFree work closely with local commissioners to assess and maintain service effectiveness and to best understand how to serve the needs of the local population and partners. MrtlGATION FearFree work closely with commissioners and partners to ensure referrals are appropriate and manageable and continually try to innovate and create new ways to support large volumes of clients whilst maintaining quality service delivery. FearFree has a new recruitment strategy and enhanced benefits and wellbeing initiatives in order to recruit and retain the best staff despite sector recruitment challenges. MITIGATION FearFree is at the very beginning of its income growth journey and therefore all new income is hard to predirt. Thus, all budget projections are very conservative, investment is modest and new streams are being added to the portfolio gradually each year. Governance oversight is provided by the Finance and Income Generation Committee. 30
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2023 Statement of trustees. responsibilities The trustees (who are also directors of FearFree Charity Limited for the purposes of company law) are responsible for preparing the Trustees, Report {incorporating the strategic report and directors, report) and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to- Select suitable accounting policies and then apply them consistently,. Observe the methods and principles in the Charities SORP,. Make judgments and accounting estimates that are reasonable and prudent; State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements,. and Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware: There is no relevant audit information of which the charitable company's auditors are unaware,. and The trustees have taken all steps that they ought to make themselves aware of that information. On behalf of the Board Maureen Margrie Date 20 November 2024 31
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 'Twri, 32
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 List of special thanks Commissioners and Grant Funders Wiltshire Council Wiltshire Office of the Police and Crime Commissioner Wiltshire Probation Gloucestershire County Council Gloucestershire Office of the Police and Crime Commissioner Armed Forces Covenant Fund Trust The National Lottery Community Fund NHS Bath and North East Somerset Swindon & Wiltshire Integrated Care Board Interpersonal Trauma & Violence Team, Safeguarding Directorate, Devon Integrated Care Board Devon County Council Victim Support Devon & Cornwall Royal Devon and Exeter Hospital Safeguarding Team Nationwide Community Grants University of Bristol Devon Partnership NHS Trust All at the Church of England Fundraising B&Q Foundation Battens Solicitors Bradford on Avon Co-op Chippenham Town Council Clear Vision Accountancy Crossing Pathways project, funded by the Home Office Devizes Town Council Exeter Chiefs Foundation Exeter Masons Excalibur Communications Gibbons Family Foundation Goughs Solicitors Hargreaves Lansdown Hot Pod Yoga Jamieson- Bystock Trust Melksham Without Parish Council Michelmores National Grid Nationwide Foundation NHS England Southwest, Workforce Training and Education Fund North Devon Councillor Grants Operation Christmas Hamper Pen Carrie Persimmon Charitable Trust Salisbury Soroptimists Spin Dance Fitness St Edmunds and St Mary Major Charity St James Trust Stonewood Group Tesco The Armed Forces Covenant Fund Trust The National Lottery Community Fund The Works Trowbridge Council University of Exeter Wadworths Waitrose Warminster Town Council Westbury United Reformed Church Wiltshire Community Foundation Wiltshire Council HSF4 Fund Zurich Community Trust Our Ambassadors Ariana Watling Sarah Jepson 33
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 34
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 INDEPENDENT AUDITORS REPORT TO THE MEMBERS OF FEARFREE CHARITY LIMITED Opinion Conclusions relating to going concern We have audited the financial statements of FearFree Charity Limited (the "Charity") for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a Summary of significant accounti ng policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102- The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements= Give a true and fair view of the state of the Charitys affairs as at 31 March 2024 and of its income and expenditure for the year then ended,. Have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice- Have been prepared in accordance with the requirements of the Companies Act 2006. In auditing the financial statements, we have concluded that the d1ctOrS, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report. Other information The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Basis for opinion We conducted out audit in accordance with intemational Standards in Auditing (UK) USAS {UK)) and applicable law. Our responsibilities under those standards are fijrther described in the Auditor's responsibilities for the audit of the financial statements section of our report We are independent of the Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If based, on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report the fact. We have nothing to report in this regard. 35
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 Opinions on other matters prescribed In preparing the financial statements, the trustees are by the Companies Act 2006 responsible for assessing the Charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either i ntend to liquidate the Charity or to cease operations, or have no realistic alternative but to do so. In our opinion, based on the work undertaken in the course of the audit.. The information given in the trustees. report {incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements,- and Auditor's responsibilities for the audit of the financial statements The directors. report has been prepared in accordance with applicable law requirements. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS {UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Matters on which we are required to report by exception In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion- Adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us,- The financial statements are not in agreement with the accounting records and returns- Certain disclosures of trustees, remuneiation specified by law are not made,. or We have not obtained all the infonnation and explanations necessary for the purposes of our audit- or The trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement to prepare a strategic report. Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows- We identified the laws and regulations applicable to the charity through discussions with those charged with governance and other management, and from our knowledge and experience of the sector,. We focused on specific laws and regulations which we considered may have a direct material effect on the financial statements of the operations of the company, including the Companies Act 2006, taxation legislation and data protection, anti-bribery, employment, pensions. environmental and health and safety legislation- and We assessed the extent of compliance with the laws and regulations identified above through making enquiries of management, inspecting legal correspondence and remaining alert during the audit for any indications of non-compliance. Our audit procedures in relation to fraud included but were not limited to= Responsibilities of trustees As explained more fully in the trustees. responsibilities statement, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. Making enquiries of those charged with governance 36
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 and other management as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud- Discussing amongst the engagement team the risks of fraud,. Use of our report This report is made solely to the Charity's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Charity's members those matters we are required to state in them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Charity's members as a body, for our audit work, for this report, or for the opinions we have formed. Gaining an understanding of the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations- Testing journal entries to identify unusual transactions,. Assessing whether judgements and assumptions made in determining the accounting estimates set out in the accounting policies were indicative of potential bias- and Investigating the rationale behind significant or unusual transactions. There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any. Material misstatements that arise due to fraud can be harder to detert than those that arise from error as they may involve deliberate concealment or collusion. Joshua Kingston ACA (Senior Statutory Auditor) For and on behalf of Burton Sweet Limited Statutory Auditor The Clock Tower 5 Farleigh Court Old Weston Road Flax Bourton Bristol BS48 IUR 20 November 2024 A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's web51te at www.fr dit. This description forms part of our auditor's report 37
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 38
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 STATEMENT OF FINANCIAL ACTIVITIES (INCLUDES INCOME AND EXPENDITURE ACCOUNT) YEAR ENDED 31 MARCH 2024 Total Funds 2023 Unrestricted Funds Restricted Funds Total Funds 2024 Note (Restated) Income from: Donations and grants Charitable activities Investments 221,744 3,546,551 10.058 563,391 117,164 785,135 3,663,715 10,058 645,656 3,779,730 7,360 Total income 3,778,353 680,555 4,458,908 4,432,746 Expenditure on= Raising funds Charitable activities 114,690 3,835.860 114,690 4,351,901 2,993 4,297,041 516,041 Total expenditure 3,950,550 516,041 4,466,591 4,300,034 Net income/ (expenditure) {172,19n 164,514 {7,683) 132,712 Transfers between funds 15 25.182 (25.182) Net movement in funds (147,015) 139,332 (7,683) 132,712 Total funds at the start of the year (as previously stated) 364.943 60,458 425,401 590,439 Prior year adjustment 22 {67,555} 365.305 297,750 Total funds at start of year {restated) 15 297.388 425,763 723,151 590,439 Total funds at end of year 15 150,373 565,095 715,468 723,151 The charity has no recognised gains or losses other than the results for the year as set out above. All of the activities of the charity are classed as continuing. See note 16 for fund-accounting comparative f Igures. The notes on pages 42 to 53 form part of these linancial statements. 39
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 BALANCE SHEET AS AT 31 MARCH 2024 Company number: 03360057 2024 2023 Note Fixed a55ets Intangible assets Tangible assets 41,490 29,532 71,022 41,220 60,613 101,833 10 Current assets Debtors Cash at bank and in hand Short-term investments 11 819,700 275,396 88,273 1,183,369 947,888 64,584 137,895 1,150,367 Liabilities Creditors.. amounts falling due within one year 12 {518,923) (509,0491 Net current assets 664,446 641,318 Provisions for liabilities 13 120,000) {20,0001 Net assets 715,468 723,151 Funds Restricted funds Unrestricted funds 17 565,095 150,373 715,468 425,763 297,388 723,151 17 These financial statements have been prepared in accordance with the special provision for small companies under Part 15 of the Companies Act 2006 and with the Financial Reporting Standard 102 (FRSI 02}. The financial statements were approved by the Trustees on 20 November 2024 and are signed on their behalf.. Maureen Margrie. Chair of the Board of Trustees The notes on pages 42 to 53 form part of these financial statements. 40
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 CASHFLOW STATEMENT YEAR ENDED 31 MARCH 2024 2023 2024 Note 20 (Restated) 1822,154) Net cash (outf low)/inflow from operating activities 161,932 Non-operational cash flows: Payments for intangible fixed assets Payments for tangible fixed assets Investment income (10,800) (43,200) 128,482) 7,360 164,322) 10,058 (7421 Net cash (outflow)/inflow for the year 21 161,190 1886,476) Cashflow Restrictions Charity law prohibits the use of net cash inflows of any endowed or other restricted fund to offset net cash outflows on any fund outside its own objects, except on special authority- In practice, this restriction has not had any effect on cash flows for the year. The notes on pages 42 to 53 form part of these financial statements. 41
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS 1 Accounting policies Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charity and include the audit fees and costs linked to the strategic management of the charity. Governance costs are included within support costs. BASIS OF PREPARATION The financial statements have been prepared in accordance with the historical cost convention lexcept where otherwise stated in the accounting policy note) and in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their account5 in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, and the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), and the Companies Act 2006. FearFree Charity meets the definition of a public entity under FRS102. ALLOCATION AND APPORTIONMENT COSTS Certain expenditure is directly attributable to specific activities and this has been included in those cost categories. Other costs, which are attributable to more than one category, are apportioned across cost categories on the basis of an assessment of workload carried out from time to time. Overhead support costs have been apportioned between charitable activities on a basis consistent with the use of resources. The trustees have considered all available information to assess the going concern status of the charity- Particular attention has been paid to the reserves and cash position of the charity along with regular monitoring of the financial reports, budgets and future forecasting. The trustees consider that there are no material uncertainties afferting the ability of the charity to continue as a going concern. PENSION The charity contributes to defined contribution pension schemes. Contributions payable to the charity's pension schemes are charged to the Statement of Financial Activities in the period to which they relate. INTANGIBLE FIXED ASSETS INCOME Amortisation is provided on intangible assets so as to write off the cost less any estimated residual value, over their useful life as follows.. Income from donations is included income when these are receivable, except as follows= When donors specify that donations given to the charity must be used in future accounting periods, the income is deferred until those periods,- ll. When donors impose conditions which have to be fulfilled before the charity becomes entitled to use such income, the income is deferred until the pre-condition have been met. Amortisation is provided on the following basis.. Website development straight line over five years TANGIBLE FtXED ASSETS Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible asset into its intended working condition should be included in the measurement cost. Capital items with purchase price of more than £1,000 are included within fixed assets. Income from contracts for the supply of services is recognised with the delivery of the contracted service. This is classif led as u nrestricted funds unless there is a contractual requirement for it to be spent on a particular purpose and returned if unspent in which case it may be regarded as restricted. Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives- EXPENDITURE Expend iture is recognised on an accruals basis in the period in which it is incurred. Expenditure includes attributable VAT which cannot be recovered. Depreciation is provided on the following basis.. Fixtures and fittings - straight line over five years Computer equipment- straight line over three years Raising funds expenditure include those costs incurred in seeking voluntary contributions costs of goods sold and other costs which include the costs of running a participating in fundraising events and collections and cost of goods purchased for resale. DEBTORS Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 42
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 1 Accounting policies (continued) of the time value of money is material, the provision is based on the present value of those amounts, discounted and the pre-tsx discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised within interest payable and similar charges. CASH AT BANK AND IN HAND Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. FUND ACCOUNTING Unrestricted funds can be used in accordance with the chaiitable objects at the discretion of the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Designated funds form part of unrestricted ftjnds and have been identified as being for particular purposes by the trustees. They are not restricted and can be transferred to general funds at any time at the discretion of the trustees. CREDITORS Creditors and provisions are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable of a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Creditors are recognised at the amount that the charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide. Provisions are measured at the best estimate of the Further explanation of the nature and purpose of each amounts required to settle the obligation. Where the effect fund is included in note 15 of the financial statements. 2 Income from: donations and grants Unrestricted Funds Restricted Funds Total Funds 2024 Corporate fundraising Community fundraising Grants and Trusts Individual giving Gift Aid Other 147,164 39,239 6,035 7,827 2,877 18,602 147,164 39,239 569,426 7,827 2,877 18,602 563,391 221,744 563,391 785,135 Prior year comparatives Unrestricted Funds Restricted Funds Total Funds 2023 (Restated) (Restated) 7,880 13,004 617,091 6,107 606 Corporate fundraising Community fundraising Grants and Trusts Individual giving Gift Aid Other 7,880 13,004 268,469 6,107 606 348,622 968 968 297,034 348,622 645,656 The charity benefits greatly from the involvement and enthusiastic support of its many volunteers, details of which are given in our annual report. In accordance with FRS102 and the Charities SORP IFR5102), the economic contribution of general volunteers is not recognised in the accounts. 43
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 3 Income from: charitable activities Unrestricted Funds Restricted Funds Total Funds 2024 Public sector funding - core service delivery 3,546,551 117,164 3,663,715 3,546,551 117,164 3,663,715 Prior year comparatives Unrestricted Funds Restricted Funds Total Funds 2023 (Restated) 3,602,986 (Restated) 176,744 Public sector funding - core service delivery 3,779,730 3,602,986 176,744 3,779,730 Income from public sector funding comprises of performance related grants and service level agreements made by local authorities to fund the charity's activities. 4 Expenditure on: raising funds 2024 2023 Fundraising costs Staff and volunteer costs 8,561 106,129 2,993 114,690 2,993 5 Expenditure on: charitable activities Activities undertaken directly Support costs (Note 6) Total 2024 Provision of contracted services 3,641,460 710,441 4,351,901 3,641,460 710,441 4,351,901 Prior year comparatives Activitie5 undertaken directly Support Costs (Note 5) Total 2023 Provision of contracted services 3,718,549 578,492 4,297,041 3,718,549 578,492 4,297,041
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 6 Support costs Total Funds 2024 Total Funds 2023 Staff and volunteer costs Office costs Premises costs Finance costs Marketing and advertising Governance costs Loss on disposal of fixed assets Bad debt 263,731 198,340 178,270 388 23,488 47,385 250,118 143,154 140,054 651 7,557 25,269 1,969 9,720 (1,1611 710,441 578,492 7 Net income/ (expenditure) for the year 2024 2023 Auditor fees '. Audit 15,120 2,880 7,410 31,081 10,530 13,515 2,577 {7251 26,868 1,980 Accounts preparation Prior year over/under provision Depreciation Amortisation Trustees, remuneration Reimbursement of Trustees, travel expenses (zero Trustees, 2023= one Trustee) 123 8 Staff costs and numbers The aggregate payroll costs were- 2024 2023 Wages and salaries Social security costs Contribution to defined contribution pension scheme Redundancy costs 2,783,971 231,625 91,403 3,023 2,713,676 228,321 88,371 21,240 3,110,022 3,051,608 The average number of persons employed by the company (headcountl during the year was 134 (2023: 1331. One12023.' One) employee received benefits (excluding employer's national insurance contributions and employer pension costs) of between £80,000- £90,000. The key management personnel of the charity are listed on page 4. The total amount of employee benefits (including employer's national insurance contributions and employer pension contributions) received by key management personnel for their services to the charity was £335,457 {2023.' £272,053) 45
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 9 Intangible fixed assets Website development Total Cost At 1 April 2023 Additions 43,200 10,800 43,200 10,800 At 31 March 2024 54,000 54,000 Amortisation At 1 April 2023 Charge for the year 1,980 10,530 1,980 10,530 At 31 March 2024 12,510 12,510 Net Book Value At 31 March 2024 41,490 41,490 At 31 March 2023 41,220 41,220 10 Tangible fixed assets Fixtures. fittings and equipment Total Cost At 1 April 2023 95,870 95,870 At 31 March 2024 95,870 95,870 Depreciation At 1 April 2023 Charge for the year 35,257 31,081 35,257 31,081 At 31 March 2024 66,338 66,338 Net Book Value At 31 March 2024 29,532 29,532 At 31 March 2023 60,613 60,613 46
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 11 Debtors 2023 2024 {Restated) 594,278 13,517 340,093 Trade debtors Other debtors Prepayments and accrued income 183,353 6,482 629,865 819,700 947,888 12 Creditors 2024 2023 Trade creditors 128,298 55,691 16,924 318,010 148,732 49,502 16,734 294,081 Taxation and social security Other creditors Accruals and deferred income 518,923 509,049 Included above is deferred income from grants and contracts. 2024 2023 Deferred income balance at start of period Amount released to income Amount deferred in the period 227,337 1227,337) 253,872 682,992 (682,9921 227,337 Deferred income balance at end of period 253,872 227,337 13 Provisions for liabilities and charges 2024 2023 Dilapidation of leased buildings 20,000 20,000 20,000 20,000 47
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 14 Operating lease commitments At 31 March 2024 the company had commitments to make future minimum lease payments under non-cancellable operati ng leases as follows.. 2024 2023 Amounts payable: Within one year Within two and five year 56,559 105,975 67,722 190,688 162,534 258,410 15 Movement between funds At 1 April 2023 At 31 March 2024 Income Expenditure Transfers (Restated) Restricted funds Standing Together Against Domestic Abuse OPCC Gloucestershire Community First The Noel Buxton Trust 14.757 18,401 3,788 8,714 337 4,252 10,209 297,750 14,757 118,401) 4,323 (3,062) 5,049 8,714 DHSE Best Start Chippenham Boroughlands Alarms Gloucestershire Military DVPP Programme Gloucestershire Volunteer OPCC Devon Community Fund.. RISE Salisbury NHS Trust Safer Accommodation (2,556) 2,219 4,252 10,390 251,298 6,404 66,057 13761 55,000 5,000 57,766 18,126 1,000 (819) (46,452) (1,096) {242,178) (376) 7,500 308,235 55,000 5,000 59,984 90,000 15,041 Housing IDVA GTU03 IR) GCC PRG GTU04 Glos PRG {R) - CC/OPCC Additional Funding GTU10 (R) - GC PRG Awareness Raising Fund WIL110 IRI MOJ Wiltshire Police Funding {2,218) (62,874) (15,041) (9,000) 67,555 134,472 (139,369) 62,658 425,763 680,555 (516,041) (25,182) 565,095 Unrestricted funds General funds Fixed asset reserve 234,806 62,582 3,778,353 (3,919,469) 131,0811 27,151 (1,969) 120,841 29,532 297,388 3,778,353 (3,950,550) 25,182 150,373 Total funds 723,151 4,458,908 (4,466,591) 715,468 48
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 15 Movement between funds (continued) Prior year comparatives At 1 April 2022 At31 March 2023 Income Expenditure Transfers (Restated) (Restated) {Re5tated) (Restated) (Restated) Restricted funds Standing Together Against Domestic Abuse OPCC Gloucestershire Community First The Noel Buxton Trust DHSE Best Start Chippenham Boroughlands Alarms Gloucestershire 16,672 12,957 36,227 59,222 68,379 (38,142) (53,778) (64,591) 14,757 18,401 3,788 8,714 337 4,252 10,209 297,750 67,555 8,714 240,857 1243,164) 4.252 12,916 297,750 50,872 (2,707) Military DVPP Programme WIL11 O IRI MOJ Wiltshire Police Funding 77,600 (60,917) 122,839 766,223 1463,299) 425,763 Unrestricted funds General funds Fixed asset reserve 406,632 60,968 3,666,523 (3,809,867) (26,868) (28,482) 28,482 234,806 62,582 467,600 3,666,523 (3,836,735) 297,388 Total funds 590,439 4,432,746 (4,300.034) 723,151 FIXED ASSET RESERVE DHSE BEST START The net book value of fixed assets is shown in a separate designated fund. Transfers between this and general funds represent fixed asset additions and disposals. Department of Health and Social Care, Health and Wellbeing Fund to provide the Best Start project in Devon improving access to perinatal services through the provision of community navigators and community champions. STANDING TOGETHER AGAINST DOMESTIC ABUSE Provision of a full time hospital based IDVA at the Royal Devon and Exeter hospital. CHIPPENHAM BOROUGH LANEIS COMMUNITY TRUST Welfare support for individual clients residing within the parish of Chippenham and have done so for two years. OPCC GLOUCESTERSHIRE Employment of one full time Independent Stalking Advocacy Caseworker (ISAC) for Gloucestershire to focus on high risk cases. ALARMS GLOUCESTERSHIRE Funding, provided from the Safer Streets funding, for the provision of personal safety alarms for victims and potential victims of abuse. COMMUNfry FIRST National Lottery funded partnering with Community First to deliver a Building Better Opportunities programme to enable clients to get back into employment or training post recovery. mILARy DVPP PROGRAMME Funded by the Armed Forces Covenant Trust, this is a Behaviour Change programme, focussing on clients who are military or former military personnel. THE NOEL BUXTON TRUST GLOUCESTERSHIRE VOLUNTEER Funded by Gloucester County Council, this grant is for the employment of a part-time Volunteer Co-ordinator. Funding for The Elephant In The Room project for children. 49
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 15 Movement between funds (continued) OPCC DEVON Funded by the Police and Crime Commissioner for Devon and Cornwall through partners Victim Support, this fund supports survivors of domestic abuse and sexual violence. HOUSING IDVA Funded by Nationwide Building Society, this fund enables the recruitment of a trained domestic abuse housing specialist within the Devon area, to ensure victims can access and maintain safe and suitable housing as they rebuild their lives. COMMUNITY FUND: RISE Funded by the National Lottery for the South West region, this a programme which seeks to empower people impacted by domestic abuse into employment education, training or volunteering opportunities. GLOUCESTERSHIRE OPCC Operated through Gloucestershire County Council from Gloucester OfFice of the Police Crime Commission, this fund related to the provision of specialist services for addressing perpetrator behaviour within the country. Transfer between funds of £9,(XiO represents the apportionment of core costs. SALISBURY NHS TRUST Crossing Pathways funding, this fund seeks to provides a Health IDVA within Salisbury NHS trust to support early intervention and improved victim safety, and to raise awareness of domestic abuse across clinical services. GLOUCESTERSHIRE PRG AWARENESS RAISING Funded by Gloucester County Council, this fund relates to increasing awareness of perpetrator behaviours within the county. SAFER ACCOMMODATtON Funded by Devon County Council this fund enables the recruitment of a trained domestic abuse housing special 1st to ensure victims can access and maintain safe and suitable housing as they rebuild their lives. wtLTSHIRE MOJ Funded by Wiltshire Office of Police Crime Commission, but managed via Wiltshire County Council as an extension to their contract, this fund enables the recruitment of a trained domestic abuse specialist to support adults and children within Wiltshire who are abused victims. 16 Prior year fund comparatives for the Statement of Financial Activities Unrestricted Funds Restricted Funds Total Funds 2022 (Restated) (Restated) (Restated) Income from: Donations and grants Charitable activities 56,177 3,602,986 7,360 589,479 176,744 645,656 3,779,730 7,360 Investments Total income 3,666,523 766,223 4,432,746 Expenditure on= Raising funds Charitable activities 2,993 3,833,742 2,993 4,297,041 463,299 Total expenditure 3,836,735 463,299 4,300,034 Net income/ (expenditure) (170,212) 302,924 132,712 Transfers bebmeen funds Net movement between funds (170,212} 302,924 132,712 Total funds at start of year 467.600 122,839 590,439 Total funds at end of year 297,388 425,763 723,151 50
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 17 Analysis of net assets between funds Unrestricted Funds Restricted Funds Total Funds 2024 Intangible fixed assets Tangible fixed assets Other net current assets 41,490 29,532 79,351 41,490 29,532 644,446 565,095 150,373 565,095 715,468 Prior year comparatives Unrestrirted Funds Restricted Funds Total Funds 2023 (Restated) 41,220 60,613 195,555 (Restated) (Restated) 41,220 60,613 621,318 Inta ngible fixed assets Tangible fixed assets Other net current assets 425,763 297,388 425,763 723,151 18 Related party transactions There are no related party transactions in the current or prior year apart from those already disclosed throughout the report. 19 Control The Charity is controlled jointly by the Trustees, there is no controlling party. 20 Reconciliation of net movement in funds to net cash inflow from operating activities 2024 2023 {Re5tated) 132,712 Statement of Financial Activities= Net movement in funds 17,683) Investment income (10,058) (7,3601 1,969 1,980 26,868 (481,5321 12,214 (509,0051 Loss on disposal of fixed assets Amortisation Depreciation Increase / (decrease) in creditors.. current liabilities Increase in provisions for liabilities Decrease / (increase) in debtors 10,530 31,081 9,874 128,188 Net cash inflow / (outflow) from operating activities 161,932 (822,1541 51
FEARFREE CHARttY LIMITED Annual Report and Financial Statements 31 March 2024 21 Analysis of changes in cash during the year 2024 2023 Change Cash at bank and in hand Short-term investments 275,396 88,273 64,584 137,895 210,812 149,622) 363,669 202,479 161,190 2023 2022 Change Cash at bank and in hand Short-term investments 64,584 137,895 741,132 347,823 1676,548) 1209,928) 202,479 1,088,955 1886,476) 22 Prior year restatement The following restatements are required due to errors in the recognition of income and classification of funds. The change in treatment affected three grants and one service contract in the prior year. The impact of the above changes are shown below: Analysis by net assets 2023 2023 Restated amounts previously stated Adjustment Intangible assets Tangible assets Debtors 41,220 60,613 650,138 64,584 137,895 (509,049} (20,000} 41,220 60,613 947,888 64,584 137,895 1509,049) 120,000) 297,750 Cash at bank and in hand Short term deposits Creditors < 1 year Provisions for liabilities Total net assets 425,401 297,750 723,151 Accrued income is the debtor affected. 52
FEARFREE CHARttY LIMED Annual Report and Financial Statements 31 March 2024 22 Prior year restatement (continued) Fund totals at year-end 2023 2023 Restated amounts previously stated 2022 2023 Adjustment Adjustment Restricted funds Unrestricted funds 60,458 364,943 58,040 {58,040) 307,265 19,5151 425,763 297,388 425,401 297,750 723,151 The 2022 adjustment is a 2023 opening balance reclassification of funds. Income and Expenditure 2023 2023 Restated amounts previously stated 2023 Adjustment Income from donations and grants - restricted Income from charitable activities - restricted Income from charitable activities - unrestricted Charitable activity expenditure - restricted Charitable activity expenditure - unrestricted Transfers between funds - restricted Transfers between funds - unrestricted (240,857} (232,533} (3,598,069) 519,606 3,777,435 {41,8751 41,875 (348,622) 55,789 {4,917) {56,307) 56,307 41,875 (41,875) 1589,479) 1176,744) (3,602,986) 463,299 3,833,742 (297,750) 23 Post balance sheet events Funding was awarded to the charity from The National Lottery Fund, restricted towards a post year project that is not able to be recognised as income in the year. The amount awarded was £706,659 for the three year project, to fund The Education and Employment Programme. 53
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