##
##
|Opening statement
from the Chair and Chief Executive|Opening statement
from the Chair and Chief Executive||
|---|---|---|
|Vision, mission, values|||
|Our Services|||
|Public Benefit|||
|Our Board ofTrustees||10|
|Our Senior Management
Team||10|
|Our Staff|||
|Our Volunteers|||
|Activity
in 2020-21||13|
|Looking forward||13|
|Financial review|||
|Governance||16|
|Trustees responsibilities||21|
|Independent
auditor's|report|22|
|Consolidated
statement|offinancial activities|25|
|Balance sheets||26|
|Consolidated
statement|ofcash flows and notes tothe cash flow|27|
|statement|||
|Notes tothe accounts||28|
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|Our Board ofTrustees||Ann Cornelius|BScEcon (Hons), CIHCM|(Chair)|(Chair)|
|---|---|---|---|---|---|
|||Annette Foster|BA Hons
(Vice Chair)|||
|||Stephen Foster|BScPhD FCA (Treasurer)|||
|||Harriet
Kemp||||
|||Rebecca Ayres|BScMA DipSW|||
|||Cindy Ervine|LL.B(Hons)|||
|||Peter Leach||||
|||Steve Offord|BA(hons) Econ/Soc (appointed||29July 2020)|
|||Alison Craddock|(retired 21October 2020)|||
|ur Senior Management|Team|||||
|Chief Executive||Claire A Marshall|MA, MCloF, MloD (appointed||1st March 2021)|
|Head ofService||Rachel Wetton|BA (Hons) PGC Soc|||
|HR Manager
Finance Manager||Janet Carpenter
Fiona Lawley|MAAT
MAAT
ACCA (appointed|8'"March 2021)||
|Executive Director||Fran Lewis|MBE FRSA FCMI (retired|31*'March 2021)||
|Head ofService||Chrissy Stower|(resigned 11'"February|2021)||
|Business Development|Manager|Jacqui Orchard|CertED MIPD MlnstF (resigned||25'" May 2021)|
|Principal|Bankers|CAF Bank|Limited|
|---|---|---|---|
|||Kings Hill|Avenue|
|||Kings Hill||
|||West Mailing||
|||Kent ME194JQ||
|Auditor||Fawcetts|LLP|
|||Windover|House|
|||St Ann Street||
|||Salisbury|SP12DR|
##
##
##
##
|||Volunteering|hours|and training||
|---|---|---|---|---|---|
|Buddy Scheme Referrals||131||||
|Service User Supports||87||||
|Number ofactive volunteers||Buddy Scheme:||27 +7completing|induction|
|||Communications:||2||
|Volunteer
hours —Buddy|Scheme|1871||||
|Support||||||
|Total hours meetings
and training||||||
|Supervision||243||||
|(estimate, not yet recorded-|will do|||||
|so moving forwards)||||||
|Communications
volunteers||121.5||||
|Total Volunteer
Hours||2599.5 x|E11.50 =E29,894|||
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|Area of risk:|Governance -the activities ofthe charity|Governance -the activities ofthe charity|||||
|---|---|---|---|---|---|---|
|Threat:|Contract risk||||||
|Ownership:|SMT
Review:
Annual
(Sep2021)||||||
|Risk factors|~|Financial instability
in Local Authorities
could lead to cuts|in contracting.||||
||~|The premature
end ofmajor contracts can put the viability|of|central functions at iisk.|||
||~|Challenges
in delivery could lead to repayment
ofmonies.|||||
|Risk|~|Contracts contain an appropriate
notice period for reduction ofthe service.|||||
|mitigation:|~|Project budgets contain sufficient funds to cover termination||ofcontracts.||7.5|
||~|Having resources to manage and monitor delivery.|||||
|Key
success|~|The charity minimises
financial
risk through
effective contract||terms.|||
|indicators:|||||||
|Area ofrisk:|Governance -the activities ofthe charity||||||
|Threat:|Funding||||||
|Ownership:|Board/SMT
Review
Annual|||(Se|2021)||
|Risk factors|~|Local authodity
contracts are reduced.|||||
||~|Grant funding
bodies reduce their funding.|||||
||~|Insufficient
funds are raised due to unsuccessful
bids.|||||
||~|Overreliance
on contract fun din
and restricted voluntary|income.||||
|Risk|~|A scaled up fundraising
strategy needs to be in place and reviewed|||annually||
|mitigation:|~|All proposed
ro ects com
I
with the charity's ob'ects and have agreed outcomes|||||
|Key
success|~|Existing services remain active; new services are created, piloted and launched.|||||
|indicators:|~|New funds continue to be raised tosupport our work.|||||
||~|Services continue to comply with the charity's objects and|strategy.||||
||~|The Board and SMThave the tools to monitor pro ress.|||||
##
##
|Aiee,qf risk;||Sta(fissues|Sta(fissues|||
|---|---|---|---|---|---|
|Threat:||O|'nlsationa('Stru'cture|||
|'h
d||4||||
|Ownership:||SMT
Review:
Annually
(Sep 2021)||||
|Risk factors||~|Structure
is inadequate todeal with the demands
made on|the service.||
|||~|Key personnel
are absent for length
eriods.|||
|Risk||~|Regularly
review the Organlsational
Structure toensure it remains appropriate.|||
|mitigation:||~|Use service reviews and staff appraisals to analyse capacity.|||
|||~|Ensure all staff have clear lob Descriptions
and work plans.|||
|||~|Review ofcurrent structure for pandemic
and review longer|term.||
|Key
success||~|Resources are deployed effectively and efficiently.|||
|indicators:||||||
|Area
frjsk;
Thrgktt|i|p|etautiohgry
fanrghg. ;; .,
bermttackoi
he )T:jtam'6
' cff'drfa(0|||
|e oo.|||mp|||
|Ownership:||SMT
Review:
Annually
(Sep2021)||||
|Risk factors||~|ITsystem / website
/ database becomes inaccessible, outdated||or unavailable.|
|||~|Staffare unable toaccess case notes or other records.|||
|Risk||~|Use specialist contractors for ICTsystems where no skills exist in-house.|||
|mitigation:||~|Maintain
rolling programme
to monitor and update website.|||
|||~|Ensure ICTsystems remain effective through
a programme|ofu|dates.|
|Key
success||~|ICTsystems maintained to a high standard.|||
|Indicators:||~|Public have access to up-to-date
and accurate information|about the charity.||
|||~|All users have adequate
training and support to use the systems.|||
|||~|Staff have timely and secure access to correct data.|||
##
##
##
##
##
##
##
##
##
##
##
##
##
|Income and expenditure||Unrestricted|Restricted|2021
Total|2020
Total|
|---|---|---|---|---|---|
|INCOME AND ENDOWMENTS FROM:|Note|E|E|E||
|Donations and legacies|3|36,408||36,408|42,962|
|Charitable
activities|4|2,899,339|234,948|3,134,287|2,379,352|
|Investment
income|5|9,370||9,370|8,868|
|Other income|6|40,922||40,922|23,472|
|Total income||2,986,039|234,948|3,220,987|2,454,654|
|EXPENDITURE ON:||||||
|Raising funds||||||
|Charitable
activities|7|2,965,801|226,446|3,192,247|2,564,197|
|Total expenditure||2,965,801|226,446|3,192,247|2,564,197|
|NET INCOME/(EXPENDITURE)||20,238|8,502|28,740|(109,543)|
|Transfers between
funds|19|||||
|NET MOVEMENT
IN FUNDS||20,238|8,502|28,740|(109,543)|
|RECONCILIATION
OF FUNDS:||||||
|Total funds brought forward||481,742|54,626|536,368|645,911|
|TOTAL FUNDS CARRIED FORWARD||501,980|63,128|565,108|536,368|
##
##
||||2021|2020|
|---|---|---|---|---|
|||Note|f|E|
|Fixed assets|||||
|Tangible fixed assets||13|10,704|18,832|
|Current assets|||||
|Debtors||14|413,637|416,881|
|Cash at bank and in|hand||880,411|521,197|
|Total current assets|||1,294,048|938,078|
|Liabilities|||||
|Creditors: Amounts|due within one year|15|(731,858)|(412,756)|
|Net current assets|||562,190|525,322|
|Total assets less current|liabilities||572,894|544,154|
|Provisions for liabilities||17|(7,786)|(7,786)|
|NET ASSETS|||565,108|536,368|
|Funds|||||
|Restricted income funds||19|63,128|54,626|
|Unrestricted
funds||20|501,980|481,742|
|TOTAL CHARITY FUNDS|||565,108|536,368|
##
##
##
||||||||2021|2020|
|---|---|---|---|---|---|---|---|---|
|||||||Notes|E|E|
|CASH FLOWS FROM OPERATING ACTIVITIES:|||||||||
|Net cash (used in)/provided
by operating|||activities|||a|352,583|(216,350)|
|Cash flows from investing activities:|||||||||
||Purchase oftangible fixed assets
Interest received||||||(2,739)|(9,869)|
||||||||9,370|8,868|
|Net cash (used in)/provided
by investing||activities|||||6,631|(1,001)|
|CHANGE IN CASH AND CASH EQUIVALENTS FOR THE YEAR|||||||359,214|(217,351)|
|Cash and cash equivalents
brought
forward||||||I&|521,197|738,548|
|CASH AND CASH EQUIVALENTS CARRIED||FORWARD|||||||
|AT|31MARCH||||||||
||||||||886,
1|61.63|
|a)|Reconciliation ofnet income/(expenditure)||||to net cash flow|from operating|activities||
||||||||2021|2020|
||Net (expenditure)/income
for the year||as|per|the||E|E|
||Statement of Financial Activities||||||28,740|(109,543)|
||Adjusted for:||||||||
||Depreciation
Investment
income||||||10,867|11,224|
||(Increase)/decrease
in debtors
Increase/(decrease)
in creditors
(Decrease)/increase
in provisions||||||(9,370)
3,244
319,102|(8,868)
(118,187)
23,404
(14,380)|
||Net cash (used in)/provided
by operating|||activities|||352,583|(216,350)|
|b)|Analysis ofcash and cash equivalents||||||||
||||||||2021|2020|
||||||||E|E|
||Cash at bank and in hand||||||880,411|521,197|
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|||||2020|
|---|---|---|---|---|
|||Unrestricted|Restricted|Total|
|||E|E|E|
|INCOME AND ENDOWMENTS|FROM:||||
|Donations
and legacies||42,962||42,962|
|Charitable
activities||2,125,663|253,689|2,379,352|
|Investment
Income||8,868||8,868|
|Other income||23,472||23,472|
|Total income||2,200,965|253,689|2,454,654|
|EXPENDITURE ON:|||||
|Raising funds|||||
|Charitable
activities||2,314,076|250,121|2,564,197|
|Total expenditure||2,314,076|250,121|2,564,197|
|NET INCOME/(EXPENDITURE)||(113,111)|3,568|(109,543)|
|Transfers between funds||22,705|(22,705)||
|NET MOVEMENT
IN FUNDS||(90,406)|(19,137)|(109,543)|
|RECONCILIATION
OF FUNDS:|||||
|Total funds brought forward||572,148|73,762|645,910|
|TOTAL FUNDS CARRIED FORWARD||481,742|54,625|536,367|
##
##
|||Fo|rthe year ended 31|March 2021|||
|---|---|---|---|---|---|---|
|3.|Donations|and legacies|||Total|Total|
||||Unrestricted|Restricted|2021|2020|
||||E|E|E|E|
||Donations|and gifts|36,408||36,408|42,962|
||2020total||36,408
42,962||36,408
42,962|42,962|
##
|Charitable|activities|||||
|---|---|---|---|---|---|
|||||Total|Total|
|||Unrestdcted|Restricted|2021|2020|
|||E|E|E|E|
|Government|grants|2,899,339|234,948|3,134,287|2,379,352|
|2020total||2,899,339
2,125,663|234,948
253,689|3,134,287
2,379,352|2,379,352|
||20for more|information
and|to the amount
and sourc|e ofthese grants.|||
|---|---|---|---|---|---|---|
||Investment|income|||Total|Total|
||||Unrestricted|Restricted|2021|2020|
||||E|E|E|E|
||Interest receivable||9,370||9,370|8,868|
||2020total||9,370
8,868||9,370
8,868|8.868|
|6.|Other income||||Total|Total|
||||Unrestricted|Restricted|2021|2020|
||||E|E|E|E|
||Reimbursements||||||
||Other income
Transfers
Training||16,480
24,442||16,480
24,442|20,352
3,120|
||2020total||40,922
23,472||40,922
23,472|23,472|
##
##
||Fo|rthe year ende|d 31March 2|021|||
|---|---|---|---|---|---|---|
|7. Expenditure||Staff|Other|Support|Total|Total|
|||costs|direct costs|costs|2021|2020|
|||E|E|E|E|E|
|Raising funds|||||||
|Fundraising
agents|||||||
|Charitable
activities|||||||
|Staff salaries and wages (note 9)||2,146,807|||2,146,807|1,773,336|
|Training||45,071|||45,071|39,459|
|Supervision/consultancy||23,030|||23,030|11,189|
|Recruitment||19,283|||19,283|5,787|
|Contracted
services|||524,003||524,003|372,217|
|Project costs|||73,813||73,813|48,598|
|Staff expenses &travel costs|||35,310||35,310|82,995|
|Volunteer expenses|&travel costs||23,400||23,400|1,380|
|Telephone|||45,289||45,289|40,195|
|Rent, rates and utilities||||95,937|95,937|73,284|
|Office costs||||11,572|11,572|17,804|
|ICT||||86,031|86,031|66,111|
|Insurance||||10,074|10,074|5,282|
|Memberships||||3,510|3,510|3,481|
|Audit and accountancy||||23,500|23,500|11,241|
|Legal and professional||||2,400|2,400||
|Trustee expenses||||110|110|542|
|Bank charges and interest||||69|69|72|
|Personal protective|equipment|||12,171|12,171||
|Depreciation||||10,867|10,867|11,224|
|||2,234,191|701,815|256,241|3,192,247|2,564,197|
|||2,234,191|701,815|256,241|3,192,247|2,564,197|
|TOTAL 2020||1,829,77J|545,385|289,042|2,564,197||
|8. Net income/(expenditure)|||||Total|Total|
||||||2021|2020|
|This is stated after charging:|||||E|E|
|Depreciation|||||10,867|11,224|
|Operating
leases|||||46,567|40,225|
|Auditors'
remuneration:|||||||
|- audit|||||5,525|4,600|
|- non-audit|||||||
##
##
||||Forthe yea|r ended|31March 2021|||
|---|---|---|---|---|---|---|---|
|Staff costs|and numbers|||||2021|2020|
|||||||6|6|
|Salaries and
Employer's
Employer's|wages
national
pension|insurance
and contributions
contributions||||1,929,806
155,652
61,349|1,600,663
122,016
50,657|
|||||||2,146,807|1,773,336|
|The average|number|ofpeople|employed,|including|part-time staff:|2021|2020|
|||||||No.|No.|
|||||||95|79|
##
##
##
##
##
|13.|Tangible fixed asse|ts|||
|---|---|---|---|---|
||||Fixtures 8||
||||fittings|Total|
|||||6|
||Cost||||
||At1April 2020||114,934|114,934|
||Additions||2,739|2,739|
||Disposals||||
||At 31March 2021||117,673|117,673|
||Depreciation||||
||At 1Ap nil 2020||96,102|96,102|
||Charge for the year||10,867|10,867|
||Eliminated
on disposals||||
||At 31March 2021||106,969|106,969|
||Net book value||||
||At 31March 2021||10,704|10,704|
||At 31March 2020||18,832|18,832|
|14.|Debtors||2021|2020|
||||E|E|
||Other debtors||379,729|377,426|
||Prepayments
and accrued income||33,908|39,445|
||||413,637|416,871|
|15.|Creditors: amounts|due within one year|2021|2020|
||||6|6|
||Trade creditors||22,137|22,576|
||Other taxation and social security||52,781|31,509|
||Deferred income lnote 16)||602,870|342,670|
||Other creditors||16,166|8,659|
||Accruals||37,904|7,342|
||||731,858|412,756|
##
##
##
|Deferredi|||
|---|---|---|
|ncome|2021|2020|
||6|6|
|Total deferred income at 1April
Amount received
in year
Amount credited tothe Statement of Financial Activities|342,670
598,001
(337,801)|301,741
337,801
(296,872)|
|Total deferred
income at31March|602,870|342,670|
##
##
|Proisionsfliilii|||
|---|---|---|
|v or abtes|2021|2020|
||f|f|
|Dilapidations|7,786|7,786|
||7,786|7,786|
##
|As at March the charity had total future
minim
leases are as follows:|um
lease payments
under non-cancellab|le
operating|
|---|---|---|
||2021|2020|
||f||
|Less than 1year
Between 2 and 5years
In 5years or more|43,225
130,900|43,225
151,900
22,225|
||174,125|217,350|
##
##
##
|||Balance at|Incoming|Outgoing|Transfers|Balance at|
|---|---|---|---|---|---|---|
|||1.04.20
f|resources
f|resources
f|to/(from)
f|31.03.21
f|
|Restricted funds:|||||||
|Bristol|||||||
|University|of Bristol (Bristol|10,883|45,180|(48562)||7,501|
|Devon|||||||
|Standing Together Against|||||||
|Domestic Abuse||4,640|36,226|(29,635)||11,231|
|Glouchester|||||||
|OPCC Gloucestershire||7,493|36,000|(32,566)||10,927|
|Wiltshire|||||||
|Chippenham|Borough Lands||96|(96)|||
|Community|First|(11)|41,048|(44,537)||(3,500)|
|The Noel Buxton Trust||3,845||||3,845|
|University of Bristol (Wiltshire|||||||
|Project)||27,776|76,398|(71,050)||33,124|
|||54,626|234,948|(226,446)||63,128|
##
##
##
|||Balance at|Incoming|Outgoing|Transfers|Transfers|Balance at|
|---|---|---|---|---|---|---|---|
|||1.04.20
f|resources
f|resources|to/(from)
f||31.03.21
f|
|Unrestricted
funds:||||||||
|Designated
funds:||||||||
|Devon County Council -main||||||||
|contract||33,862|740,062|(764,291)|||9,633|
|Devon County Council||6,824|278,522|(219,740)|||65,607|
|North
Devon Council||10,672|54,929|(41,060)|||24,541|
|Devon Schools Engagement||14,917|35,000|(29,022)|||20,895|
|Devon Misceganous
Income||1,946|34,262|(6,628)|||29,580|
|Devon Council Covid|Funding||139,243|(152,038)|12,796|||
|Devon Covid 19Funding|||47,703|(49,138)|1,435|||
|NDADA
Department
of Health|and||10,000|(3,355)|||6,645|
|Social Care Health and||||||||
|Wellbeing||||(125)||125||
|Devon Training Sales||4,157|||(4,157)|||
|Devon Crisis Fund||3,009|3,136|(2,247)|||3,898|
|Devon Council Family|Work||20,000|(1,700)|||18,300|
|Wiltshire
Community
Foundation
Gloucestershire
County Council||13,197|4,870
116,015|(109,367)|||4,870
19,845|
|Gloucestershire
Crisis|Fund|260|500|(69)|||691|
|Wiltshire
Council - main contract||49,470|919,213|(961,336)|1,500||8,847|
|Wiltshire
Development||25,724|15,000|(25,401)|||15,323|
|Wiltshire
misc income||1,500|||(1,500)|||
|Wiltshire
Crisis Fund||3,917|5,545|(9,020)|||442|
|Ministry of Housing
Covid funding|||14,295|(12,505)|||1,790|
|John Akroyd|||5,000|(1,530)|||3,470|
|Other designated
funds:||||||||
|Future development
fund||14,830|||||14,830|
|Contingency
fund||2,313|||||2,313|
|Reserve fund||250,000|||||250,000|
|Unrestricted
general funds||45,144|542,745|(577,230)|(10,199)||460|
|||481,742|2,986,039|(2,965,801)|||501,980|
##
##
##
||||Balance at|Incoming|Outgoing|Transfers|Balance at|
|---|---|---|---|---|---|---|---|
||||1.04.19
f|resources
f|resources
f|to/(from)
f|31.03.20
f|
|Restricted funds:||||||||
|Bristol||||||||
|NHS Bristol CCG|||9,433||(9,433)|||
|University
of Bristol||(Bristol||||||
|project)||||38,697|(27,814)||10,883|
|Devon||||||||
|PCC Devon &Cornwall||||47,500|(47,500)|||
|Standing Together Against||||||||
|Domestic Abuse||||37,500|(32,860)||4,640|
|Gloucester||||||||
|OPCC Gloucestershire|||21,788|21,000|(35,295)||7,493|
|iariltshire||||||||
|Spurgeons
Childrens||Charity 8||||||
|Wiltshire
Community||||||||
|Foundation|||17,220|10,542|(27,762)|||
|Community
First
The Noel Buxton Trust|||(1,228)
3,845|45,803|(44,586)||(11)
3,845|
|The Belgrave Trust
Masonic Charitable
Foundation
Wiltshire
Council Helpdesk|||7,963
14,742|833|(833)|(7,963)
(14,742)||
|University
of Bristol|(Wiltshire|||||||
|Project)||||51,813|(24,037)||27,776|
||||73,763|253,688|(250,120)|(22,705)|54,626|
|Unrestricted
funds:||||||||
|Designated
funds:||||||||
|Devon County Council||- main||||||
|contract|||26,851|800,818|(793,807)||33,862|
|Devon County Council|||29,933|118,565|(141,674)||6,824|
|North Devon Council|||30,322|114,492|(134,142)||10,672|
|Devon Schools Engagement|||514|17,868|(3,465)||14,917|
|Devon Miscellaneous||Income|1,586|4,907|(4,547)||1,946|
|Devon Training Sales|||1,650|3,120|(613)||4,157|
|Devon Crisis Fund|||2,733|1,560|(1,284)||3,009|
|Gloucestershire
County Council|||11,284|109,355|(107,442)||13,197|
|Gloucestershire
Crisis||Fund|349||(89)||260|
|Wiltshire
Council - main contract|||57,992|983,821|(992,343)||49,470|
|Wiltshire
Development|||56,470||(30,746)||25,724|
|Wiltshire
misc income||||3,431|(1,931)||1,500|
|Wiltshire
Crisis Fund|||7,844|879|(4,806)||3,917|
##
|Other designated|funds|||||||
|---|---|---|---|---|---|---|---|
|Future development||fund|57,828||(42,998)||14,830|
|Contingency|fund||42,313|||(40,000)|2,313|
|Reserve fund|||210,000|||40,000|250,000|
|Unrestricted
general funds|||34,479|42,149|(54,189)|22,705|45,144|
||||572,148|2,200,965|(2,314,076)|22,705|481,742|
||||645,911|1,454,656|4 .564.1965||536,368|
##
##
##
|Analysis ofn|et assets between funds|||||
|---|---|---|---|---|---|
||||Net current|||
|||Fixed assets|assets|Provisions|Total|
|||f|f|f|f|
|Restricted funds|||63,128||63,128|
|Unrestricted|funds:|10,704|499,062|(7,786)|501,980|
|Net assets at|the end ofthe year|10,704|562,190|(7,786)|565,108|
|Comparative|analysis ofnet assets between|funds for the|year ended 31March 2020:|||
||||Net current|||
|||Fixed assets|assets|Provisions|Total|
|||f|f|f|f|
|Restricted funds|||54,626||54,626|
|Unrestricted
funds||18,832|470,696|(7,786)|481,742|
|Net assets as|at31March 2020|18,832|525,322|(7,786)|536,368|
##
##