Company registration number.. 3414027 Charity registration number.. 1064715 Salcare Ltd (A company limiied by guarantee) Annual Report alld Financial Statements for the Year Ended 31 March 2023 CoJnniut]ity Accounting Plus Units l & 2 North West 41 Talbot Street NGI 5GL Salcare Ltd Contents Reference and Administrative Details Trustees, Report 2to14 Independent Examiner's Report Statement of Finat]cial Activities 16to 17 Balance Sheet Notes to the Financial Statements 19to28 Salcare Ltd Refer¢n¢¢ and Administrative D¢tails Trustees JaTnie Bird Tony Blockley Simon Reed Paul Jones Senior Management Team Jacqueline Bell, Director of Services Elizabeth Niigent Don Davis Odette Andre Charity Registration Number 1064715 Company Regi5tratioN Number i414027 Registered O￿lee 59 Ray Street Heanor Derbyshire DE75 7GF IndepeThdent Exajniner John O'Brien. employee of Community Accounting Plus Units l & ? North West 41 Talboi Sireet Noitingham NGI 5GL Page I Salcare Ltd Trust¢¢s' Report The trustees. who are directors for the purposes of company law, present the aiinual report together with the financial 5tatement5 of the charitable cotnpany for the year ended 31 March 2023. Trustees and officers The trnstees and officers serving during the year and sin¢e the year end were as follom's.. Trustees.. Kathryi) Godfrey Iregigned l July 202il Shelley Scott (resigned l January 20231 Fiona Pearson {resigt]ed l July 2023) Jamie Bird Tony Blockley (appointed l April 20221 Simon Reed (appointed l January 202)) Paul Jones (appOin￿d l January 2023) Structure* governance and rnanagement Naiure ofgoverning documenl The charity is a company limited by guarantee and registered charity. li is operated under the rules of its memorandum and articles of association dated 0410811997 and most recently amended 2510112018. It has no share capital and the liability of each member in the event of winding-up is limited to £1. Recruilmenl &ppoiRlmeKI ofiru.s/ee.s Potential trustees are interviewed followin¥ a Trustee Skills Analysis,. vacaiicie5 are advertised through local public & voluntary sector netThOTk5 aiid through our membership. Two vacancies are designated for Usei Involvement places. Work to develop this pro¥ramTne is planned for 2022. Objectives and activities Objects uim5 To provide the relief of persons resident in the borough of Amber Valley (and the adjoining areas) who are in conditions of need, hardship and distress. particularly by the provision of lumiiure, other household iieins, and food and provisions which are calculated to relieve their needs: hardship or distress. Page 2 Salcare Ltd Trust¢¢s' Report Objectives, 51Tulegies andurtivilies Fainily Support Wrap-around fainily 5UPPOrt services for fainilies experiencing domestic abuse, including independent advocacv, family 5UPPOrt & therapj for victill15 in Amber Valley & sU￿ou￿din¥5 areas, including.. Specialist doinestic violence (DV) support for won)en with children, children & young people, older people. LGBT+ victin)s and Inale victims; Art Therapy seivice for children & young people who have experienced DV in the home; McKenzie Friend service providing support for families facing Family Court. Practical Support Providing practical assistance to families, including food. fumiture packages, information, and signposting to welfare services. Community Hub Community café & shop. offering good value. nutritious food & company to local families and older people. MISSION Oiir constitutional PUTP05e is to provide relief to residents Amber Valley land adjoining areas) who are need due to hardship and distress. particularly by the provision of ￿rniture packages, food and counselling & advice and 511PPOrt. Thanks to our supporters, volunteer5. Trustees, 5tdff teams and funde[5 & dtsnor5. SalLare has grown to support Tnore people than ever durin¥ unpreLedented iited due to the pandemiL and it5 itnpact. Our Purpose To help create safer & stronger communities where people who are moving away from hardship or abuse, feel empowered to build a new fuiure. We do this ihrough the provision of practical & emotiL)nal support for Ihe whole family. Our Impact As part of oiir commitinent to putting the people we serve front and centre of our work we are doingF more to easure our impact oil their lives, including developing our procedures to inea511re what we do, how niuch we do and how well we do it. We do this by.. gathering timely feedback on the quality of our work and the outcomes our clients see a5 a result. salely gatheiing & sharing our clients, stories, with their permission. to improve the services they get from us, and other agei)cies. as well as part of our campaigning work. Page 3 Salcare Ltd Trust¢¢s' Report Developing a5 a Charity Trustee5 have worked hard to ensure we have a clear strategy going fotivard Setting out how we achieve our vision to end doniestic violence & abuse and in Heanor and the 511tToundinbF areas of Ainber Valley & Erewa5h and ensure safe families and strong coinmunities through community support addressing food & fuel poverty, isolatioii and loneliness. We envisage a life where people live in resilient, caring and safe cominunities. You'll hear more about oiir work below in the Service Reports, each written by the service leads who make up our Management team. They desciibe how their teains worked to delivei against our Trustees three service priorities for 22123. Service Priorities l. As the communities we support come out of lockdown and its consequences, do more to address food & fuel poverry 2. Increase our work with older people. as an important hub of any family & community, to create services that welcome them and respond to their needs 3. Work with more young people, including development of our services to address the rise we're seeing of adolescent perpetrators who have experienced DV A Organi5ational Priorities To achieve the Trustees goals, we ventured to develop our capability and capacity as a charity, iiicluding.. l. Further defiiiin¥ our PUTP05e to create a clear vision. Through consultation with oiir service u5eTS, our partner5, the local comTnunity aiid our volunteer5 and paid staff team Trustee5 developed a 5-year framework setting out our straiegy to achieve greater sustainability. We'll be working through the Lloyds Enhaiice Programme to continue to improve our Iinancial systems and to undertake a Govemance Review. 111 2023 we ill put niore meat on the bone ol. the framework to produce a detail. costed business plan. including a leasibiliiy study to refurbish our centre building. 2. Developing our people by investing in statl. and volunteer training & development. with 7 team members {paid and volunteers staffj achieving level 3 or above qualifications. We improved our volunteer programme through the work of the Communiry Hub Development Officer. and all volunteers are now inducted. Because we've adapted 10 the times and iniroduced hybrid, flexible working, the teams have worked hard to develop their digital and If capability, ensuring a more elTicienL flexible customer service. 3. Building our fundraising strategy. including our capital fundraising programme. to diversify our income generation to secure the renovation of our building was ￿ndamental Ihis year. We've engaged a great architect, with miich community space experience, consulted on our plans. OveTh,helmiiig positive feedback from clients, partners and the wider community helped us secure firni progress in our negoiiations with the lottery and the Community Ownership Fund to fulld the renovations. 4. Our Build Better Governance plan focused on finishing the Llo}'ds Enhance project to improve our financial & or¥anisational risk systems. We've invested in our data capabilities including how we measure in)pact. New outcoines, developed through Llient & custoiner feedback, partner engagen)ent and tean) consultation. will help us measure oiir iinpact. We've inoved over to a cloud-based system and transfortned our systems fron) referral to feedback digitally. Some initial issues moving to a fully cloud based systems, outiveighed the benefits of better data collection and analysis. We made some inroads to develop lived experience voices on our Board and throughout oui service delivery. Four volunteers have join two of our teams through our service delivery pathway. More dedicaied work is siill needed to fully integrate services users, voices in everything we do. including at TrUS￿e level. where we now have one Service User representative. Page 4 Salcare Ltd Trust¢¢s' Report Service Delivery Reports Our Family Support Service Wrap-around family support Se￿ice5 for familie5 experiencing Domestic Abuse, including independent advocacy, coiirt support, & art therapy, and perpetrator education. Year on year. for the last three years: the need for our Domestic Abuse services increased. with referrals incieasing to 821. The cases we're seeing are even more complex. with nearly 90 /0 of our clients reporting poor mental health. Over 501D ol. those told us that uncertainty over income impacts their wellbeing. Soine 40 /0 of those told us they experienced a weekly choice between food or heating. All these issues iinpacted the ivhole family's lives, in those families with children. Salcare Escape- our Domestic Abuse Service Our IDVAIISVA team supports high, medium and low. risk victims of domestic abuse, of all genders. ethnicities and backgrounds for those living in Amber Valley and Erewash. All clients undergo risk assessments to assess safety and develop individualized safery and siipport plans. they specialise in providing holistic wrap around support 10 the family. This tskes place in several ways, such as 1-2-1 support, attending the move on group. freedom programme, face to face and online practicall emotiongl support. The ISVA team support victims who have experiences of sexual abuse and rape. They have specialist training to enable thetn to iiork with client5 who are reporting sexiial offences to the police: allowin¥ tliem to be 5UPPOrted if the case ¥ets taken forward to CPS. They are able to 5llPPOrt clients throu¥h the court system explainin¥ court procedures and offering i￿partial advice and infotmation to clients. We support victims still living with the partner. supwrting them with a planned departure. working with housing to get a iiew house. wellare rights to get beneliis in place, working with social workers, health visitors and doctors to get help with help niatters. including mental health. We work very closelj with education to help ensure the children have a smooth transition into new schools. However. w'e're also seeing more Victims who leel they cannot leave Domestic Abuse as they are financially depended on the partner. Many Victims doii't report to police. but they do often share what's happening with iieighbours. family & friends but they doii't kno￿. hom, or ￿hat 10 report, or to who. Furthermore. we continue to see barriers to survivors reporting, particularly sexual violence, and getting the right kind of ongoing support. How".ever, our M¢Kenzie Friend Service does not face the same kind of resistance as those that are referred to dome%tic ahu%e servi¢e%. Clients nccding McKenzie Friend support often have been %erved ci)urt pgpers or faced iio choice but to st￿£ paper5. EnbFagemeiit M'ith client5 varies Si￿lficant]Y dependii)gF oil individual need5 at the time. those with upcoming hearingF5 or deadlines are prioritised. Clients can be apprehensive initially to share infoTmation, until biiildinbF a relatioiiship wliere they feel safe to share. We 5UPPOrted 314 clients iTnpacted by don)estic abuse, providing practical and emotioiial support throubTh the legal system. Mostly iii fainilv court .here the client has not been able to obtain legFal aid or insufficient tiTne to wait for lebFal aid decision which can take up to 30 weeks. Supporting clieiits throiigh the wliole process froin papenvork, coiirt liaison to ensure special measures to Inulti-a¥ency collaboratioii to iedu¢e risk and increase saletN' for survivors. Duiing support our clients often disclose inftsmjatitsn wl)ich leads tts onwaids relertals and signposting on to other services. Legal support and informatioii for clients is provided for both criminal and civil, alongside support reporting crimes ai)d latei attendii)g court. Page 5 Salcare Ltd Trust¢¢s' Report Our McKenzie Friend client5 had to deal with other barriers ho￿.£ver. including.. Excessive time scales for court hearingF5, clients reinaiii open on books for 501ne time which can lead to dependency on the service and increasing burden of case numbers for the worker. Increase in adjouTninents due to lack of judicial availability since Nov'22. Rise in the issue ol. parental alienatitsn or children being weaponized against survivors of domestic abuse, which we ve started to baseline as part of oiir iinpact review in readiness of fonnal accreditation. Lack of awareness or complicitly froin agencies regaiding an awareness around the issues of domestic abuse. Domestic abuse Ininimized. abuse the victim has suftered viewed as a sepaiate issue to the risk to the child. Material ii)creases in children being placed ivith perpetratoi, which again we've begui) to baseline to map any issue&.trends. Survivors, mental health or coping mechanisms such as alcohol and drug abuse often develop or exacerbate when in an abusive relationship, later used against them in proceedings and viewed in isolation rather than consequence of the abuse suffered, with a lack of understanding of trauma impact, leading to clients reporting feeling furrher perpetrated. Value driven siipport around victim choice We've created a space offering non-judgmentsl. empatlietic. confidential, and einotional 5UPPOrt to survivors. This involves infonning them on their rights, resources and legal processes involving reporting domestic abuse and sexLial violence, helping them make informed choices. We accompany Survivo￿ to medical examiiiations, police interviews, court proceedin¥5 and meetin¥s with 5UPPOrt agencies to lielp them feel tnore comfortable and siipported throu¥hout this proce55 - we are the place that 5tOP5 Vlctiins fallin¥ throuuh the cracks, with oiigoin¥ loiig-tenn support that wraps around thein until they no loiiger need u5 and feel confident to move on. Our work in the Freedom Prograinme helps clients assess and moiiitor risk of hami from domestic abuse in their. and their lamily relationships, w'ith us. We support them through a weekly programme to explore their experiences and feelings aboui their relationships. When oiir clients begiii to feel read). to move on from th¢ Freedom Programme, projert ￿ndIng has enabled us to do more work around promoting self-care, building confidence to set healthy boundarics, gnd create a po%itive %pace to work on developing their 0￿1 wellbein& including yoga, reiki, outdoor retreats and voluiiteering opportunities. The Move On Group provides g space for clients to understand themselve% as an individual oiitside of an abusive relationship. We ei)gFaiTe oiir clients in persoiialised activities, includingF Tneditatioii to create a peaceful atmosphere encoiirag7ingF our clients to feel groiiiided and re(Tulate their iniier thougFhts and feelingFs. The move on uFroup is aimed at bTiving our clients the tools to create self-improvement iii a holistic way by working on limitiiig beliefs, confidence building and goal Setting. This is achieved using arts and crafts to encourage 5elf-expTe5sion. Page 6 Salcare Ltd Trust¢¢s' Report Working with children in families Providing advice, advocacy and 5UPPOrt to children, young people, and their fainilies, allow5 parent victiTns to engage because they know M'e are also supporting their children if they need it. Our Children & Young People IDVA, works i+ith thein to assess and monitor risk ol. hann fron) doinestic abuse in their family relationships. Acting as a single wint of contact for young victims through one to one and Group work, gives children and young people not only the tiine and spate to explore their experiences and feelings: but also offer practical inlormation. education and tools to build healthy rather than unheAlthy relatitsnships. Proinoting self-care, confidence. healthy boundaries. and positive w'ellbeing - to promote long teim safety is also key 10 this work. Sessions often take place at schools. during ihe school day. working very closely with partners in education & the school io deliver weekly or bi-weekly sessions in a safe and confidential space. at a time that works for the child. The children and youllg people's independent domestic violence advi50r (C&YP IDVA) within Salcare aims to provide emotional and practical siipport for children and young people who have been exposed to or have had experience of doine5tic abuse. This looks different for each client and so the approach is very client led and focused on how best to support that iiidividual. The support rnns for approximatelN' 10 weeks, and sessions are an hour long either once a week or bi-wetkly. The siipport provides a safe space for clients to talk about their experiences and have soineone listen and provide a siipport network or advice ￿..here needed. Topics which usiially arise include biiilding self-esteem, healthy relationships, dealin£ with big feelings such as anxiety and anger, and safety planiiin¥ for those who may still be at risk diie to domestic abuse. Sessions typically rllii witliin 5chools/colleges 50 that familyi evenin¥ tiine is iiot int£￿uPted. liowever w'here this is not P055ible for example if a child is hoTne schooled or ha5 been suspended- the session5 can be ruli withiii the family home. Over the lasi year the C&YP IDVA ￿aM has supported 74 clients. This has been made possible by building rapport with local schools within the Amber Valley and Erewash area. A total of 27 schools have been supportive in hosting sessions. Communication between services. and with parents is crucial when wanting to support clients in a holistic way. Liaising with other services who ￿'ork M'ith and support the child or yL)ung person to share relevant infomiation is important, for example by attending mlllti agency meetings. Building good relation5hip5 aiid rapport witli schools help5 avoid the previously in5UtJnountsble batTiers of da)'_tO-day bureaucracy but a150 helps with data sharing so that the child or )'ouiig person can be supported Inore holistically. We've also recognised the need to slowly build t1115t and rapport with the client, allowing thein to leel comfortable to exploie their experiences at their owi) pace. This cai) take longer for some clients ai)d so they may need more than 10 sessions, and our commitment to being flexible enables this. By joining up and working even more closely alongside both the IDVA and Art Therapy services within Salcare. These services are oftei) the source of referrals for new clients and working alongside each other allows the whole famil), to be supported in Inore holistic ways as well. Our average qualiy)w rating stsnds at 4.88 out of 5. Working with Adoleseent (C&YP) perpetrators Hoine Office funding eiiabled us to iiuinber of intervention sessions with 131 C&YP which continiied with sonie additional funding until Au(Tust. Provision contiiiued both during school hour5 {1 I sessions) & outside of school {22 sessions}. All participating schools shared the consensus that the value of participatioii iii these gTOUPS Outweighed any short period of absence.. short tinie Ios5 for a long-temi gain is how it was universally described. Sadly, funding ended however we leaTnt a great deal about this cohort and what they needed. All had beeii victims of domestic abuse in at home, most notably the level of flexibility. required both in and outside 5es5ioiis. Feedback (froni participants, their faniilies and involved a¥encies), told u5 that oui approached 'orked.. Page 7 Salcare Ltd Trust¢¢s' Report Participants 'Absolutely amazing, 5how5 you how to respect people and control yoiirself, 'Everyone was respectful and listened to each other and that everyone could listen to each other" and interestin& better than if just done all talking, made ine pay attention inore and leaTn more" Schools & Agencies 'Creative. friendly, flexible" 'Helpful" Very good" Parents & Carer feedback 'Understanding'- 'for him to understand what resect is and boundaries and ways io manage his temper and yes they were met" 'He's loved IL and enjoys all his time there" We foiind it to be a great asset to lltilise a combination of bio, social, psycho education and creative expressive techniques. It created a i¥'ide variety of mediums to teach and share infom]ation. It also increased engagement and involvement with the activities and topics that were being explored. We foiind some young people had difficulty verbalising their experiences or emotion5 but felt safer and more capable of doing this throiigh role play, movement and art making. Due to participants being more able to engage with the ses5ioiI content they are then more likely to iinderstand and ditwest the Subject matter with better chances of reinembering what had been discussed. Thi5 also ineant that they ivere Inoie likely to renieniber the techniques taught about how to manage own behaviour and anger. We utilised techiiiques such a5 expressive movement, roleplay, Inusical iiistrumeiits, ppropriate videos and art Inakiiig to e115ure that ￿.¢ covered a vaTiety Of different learnin¥ styles to give participant5 the best opportunitie5 to engage iii the 5es5lOIIS. As part L)f the group, we give panicipants the opportunity 10 go fL)rward and access our art therapy service after completing the group, we M'anted to offer further specialist support should young people wish to engage in this. This has been met with positive responses from group members, their parents and refers. This can also be found to be reflective of their experiences and their willingness to move forward, gain fiirther support and education as well as a recL)gnition thai they-re needing further intsrvention. The interdctions that came from this cohort were increa%ingly positive, boundaries and expectations were set for the £roiip from the begiiining, and we Coiild revisit these where it was neces%gry. This also had the benefit of giving young people po%itive interactions with workers able to support them. We foiind a lot of group members might not have had positive relatii)nships with professioT]als or organisatiolls %uch gs s¢hool or the police biit by working through some of this, by giving them the opportunity to work with prartitioners is a safe, respect￿7 and boiiiidaried H."ay. Our intention was to iniprove the iiiteractions they will oil to have in the fu￿re whilst also allowing thein to feel able to work with other agencies and overall. we found we achieved this. Art Therapy Service Art Therapy is a Creative Psychotherapy used in the treaiment of a variety of presenting issues including mentai health and emotional well-being. The art making process can offer another way to communicate that which is non-verbal and s)wmbolic, thrL)ugh which expression including unconscious feelings, wishes. fears and phantasies central to inner world can be expressed and explored. Art therapy uses concrete external media which allows for an observable, someiimes tangible, sensory item that is both witnessed in its process of creatilin and exploring ihe end product. The made art is not used for diagnostic purposes rather the personal meaning comes from the client through reflection. We are funded by BBC Children in Need and provide a short intervention of a l-hour sessions for 12 weeks. We work with children and young people who have been impacied by Irauma and loss in Derbyshire. We have two art therapy rooms and attend school sites when needed. Page 8 Salcare Ltd Trust¢¢s' Report We inanag5ed to receive another i year3 ￿nd11]g from Children In Need and have provided a5se5sinent and .here appropriate therapy to 67 individiials. Many are siblii)gs within one house. With our trainee5 SUPPOrt we have Th'orked with on average 16.75 client5 every month. Thi5 would Iiot be possible without the work froin our trainee5. We still use asse5sinent strLiCture of vital papetivork and are usinbF either SDQ'S (streii¥ths and difficultie5 questioniiaires) or star outcome {dependent 011 abFe/ developmental agFe). Thi5 15 gathered froin parent, self and sometimes teachers. This is taken at the start and at the end of service engagement. Of these clients they have waited approximately 4-6 monthg from referral for an assessment and to receive theiapv. The Inost impact we have seen In)m this data is in the siipplement to SDQ'S the impact score. Where the Client leaves our service indicated by teacher, parent and self.evaluation fomi as the issues they attended for originally no longer impact. school. home or the individual. The joiimey of art therapy for each client has been unique to their challenges: sirengths and needs. We still use a non-directive approach allowing ￿'hat is needed to be expressed and explored to be in a safe contained way. We hgve provided therapy at 9 different schools with multiple clients sometimes in each school. E&sing access to the setvices and causing less disNption to education. We continiie to contact and build rapport with families and the systems that surround the individual. Often proi'iding sign postin& referrals to Salcare other 5etvices and offering knowledge and support with appropriate Bio-Social-Psychoeducation relevant to their Child or young person in an accessible, relatable way. POr￿ts (ryleted scor P stwt P 12wed(5 P 22 wuk5 Total dlHFculltes EmolkFnal probkn $c Conducl probiTh score H¥peraclSvAyscor8 PeeT probfems score Prosoctol Score 16 31 17 io pact 5cor8 Above is ihe SDQ scores froni an ii)diiiidual showing their joumey wilh us in art therapy. It showed the decline ai week 12 and the reason why we adapt the service for the individual. Often in thernpy ihings do gei worse before they get belter. We call this the Nike lick of a journey. We continued providing 1-2-1 therapy for a negOtia￿d l O more weeks. A teachers feedback for rhis client was that 'lClientl is learning to cope better with big emotions. ITheirl listening and empathy skills have definitely improved., The clieni wrote how therapy had been 'brilliant" and rated us 9.5 out of10. We have learnt this year the need to continue building strong bonds with the systems that siirround the child. As you are never just M'orkingF with the child. This nieaiis that the therapy teani attend TAF Iteain around the families) and CIN (child in need Tneetiiigsl. Chapter5 and discussions Iiave been shared with Social care and Schools around being trauma informed. Upleveling the knowledgFe and ski115 of key workers in the child and young person's life. We're continually developing our parther5hips in Higher Education, both with the Univet5ity of Derby and Shelyield Hallam University, providing robugt Trdil)ee placements for Trainees Arts Psychotherdpist, under the elii)ical supeivisiot) of our fully qualilied Arts Therapist Mat)ager. Page 9 Salcare Ltd Trust¢¢s' Report ManagFing three trainee5 doe5 llot necessaTII}' mean more clients are seen, as siipervision and 5UPPOrting take5 oiir Art Therapies inanagers time aTh'ay froin direct service delivery, 50 we work closely ivith the CHIDVA teain {child and young person Independent doniestic violence advocates) in the Family Support Team, to provide valuable practical support outside the therapy room. We're introducing new digital outcomes and feedback fornjs to help i+ith service evaluation, having also learned that systems need inforniation to best support individuals who have experienced t)omestic Abuse. This may look like providing creative training sessions provided to schools and ltimilies, alongside than our work with individual clients. Below are some of our feedback received from parents and clients who have received individual therdpy. ' Brilliant and happy, for the quesiion'one ststemeni that sums up how you feel about yourseir Self-report from feedback forni think l am beautiful, kind and a brilliant friend Self-report from feedback fonn, when asked how the C&YP t]ow feels about themselves. 'ISiblingsl are getting along a lot better since attending Salcare... Both listen to each other and care about how the other one fee15. Home life seems to be a lot easier for all three of us, Dad (redacted for names) 121 feedback. Practical Support & Community Hub Offering practical assistance to families, delivering quality food, furniture packages, infomiation, and access to welfare rights services. Foodbank parcels are down from last year to 1267 over the period, mainly due 10 many of our users moving over to the community pantry. Man}. foodbank users are in crisis and use the service temporarily to support an immediate need. Many users have families, so we estimaie the real reach of the prL)ject to be closer to JOOO local people and families. The community panty has been an outstsnding success, launched in July 22 we hav¢ seen membership rise to nearly 300 in the fir%t few months of operation. Customers could access a varied weekly shop for £5, %gving huge amouiits on their hoii%ehold budget and avoiding debt. We delivered over 1400 shap% iii the first 9 moiiths of trading, with an estimated high %treet value of £50,OOa heing accessed by local people in need, Inan}, of whom hav¢ childrcn and families, increasing the reach of the projert to an estimated 4000+ local people with 20 ti)ns of food avoiding landfill. Qutstes fron) pantry users 'The pantry allows us (family of 4) to eaL avoiding me skippii)g meals,. '1 would recon)mend it to everyone, there's go many people in the saine boat as us, the pai)ty reall), helps.. 'The cost of food at the re(Tular supemarkets toda>. is very stressful to try and keep up with. Being able to use the pantry has helped so much so far and enabled me to niake sure my children are provided with more essentials they need. Without it I don't know M,hat I would dol, We're very, grateful for the support of many organisations in funding the increased supply of food thai we have needed to source to support the food poverty projects. Page 10 Salcare Ltd Trust¢¢s' Report We're very grateful for the siipport of man}. orgFanisations in funding the increased Supply of food that we have needed to source to support the food poverty projects. Diiring winter 20221) we provided a WaTyn Hub where people could come, escape the cold and cost of heating their homes and enjoy a free cuppa. and snacks. Nearly 150 local people reg5ularly used the Wann Hub, Inai)y older people and those living in isolation, engaged with their community and many actessed other support services at the same time. We plan to provide this service moving forward. Partnership working has increased with additional service providers using the Centre as outreach provisions. In additioi) to Citizens Advice, i+ho have been providing seivice for over 3 years, ive have been working with Marches Energy Agency to provide essential fuel poverty and debt advice, Safer NeIghl￿rho0d Team, and the NHS Sexual Health project. We've had strong support from a small. but dedicated team of volunteers ivho have been outstanding in their contribution and Clintinuity and without which we would noi be able to provide services to the level we needed. Next Years Priorities Following an analysis of the needs. strength5 & opportunities with each team and full team engatweineiit sessions on our vision, values, outcomes and building plan5, over the suminer. Trustees have developed the charities strategic framework and agreed a new set of priorities to further advance our impact. Fuiidamental to achieving our greatest impact is the need to refurt>ish our community centre, fixin¥ its problertJ5 and makin¥ it 5UStaiiidble for our cominunity to receive service, support and be proud of. Our vision 15 to develop the site, m