Greenwich Citizens Advice BU￿auX Lirnited
(a company limited by guarantee)
Financial Statements
For the year ended 31 March 2021
Company No. 3346379 (England and Wales)
Charity No. 1064404

Greenwich Citizens Advice Bureaux Limited
Index to the Financial Statements
For the year ended 31 March 2021
Contents
Report of the Trustee Board
Refe￿ntt arKJ administrative details
li
Independent auditorfs report
12
Statement of financial attivities
15
Balance sheet
16
Statement of cash flows
17
Notes to the financial ststemenis
18
Previous reportiry wiod information

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
Report of the Trustee Board
The Trustees present their Report and the Financial Statements for the year ended 31
March 2021.
The legal and administrative infomiation set out on page 11 fomis part of this Report.
The Financial Statements comply with statutory requirements, the Memorandum and
Articles of Association and the Statement of Recommended Practice
Accounting and
Reporting by Charities.
OBJECTIVES AND ACTIVITIES
Our vision Everyone will be able to access free advice to find a way forward.
Our mission
To provide the advice people need for the problems they face
To improve the policies and practices that affect people's lives
Our values
Valuing diversity
Independent and impartial advice
Confidentiality
Free advice
Working with integrity
Challenging discrimination
Promoting equality
Collaboration and partnership work
Accessible high quality advice
Our objectives
Objective [l]To improve people's quality of life by providing effective high quality
information, advice and casework services to people in the Borough of Greenwich, and
seafarers and their dependents in the UK.
Objective [2] To create Social Value for the community of local people and for seafarers
and their dependents in the UK. This includes working with volunteers, training and
support, partnership working, campaigning and influencing work and through our role as
part of the national Citizens Advice Service.

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
Activities
-Advice Services
Provide high quality advice services which make a real difference to our clients.
Welfare benefits and tax credits advice
Debt advice and financial capability training
other advice areas
-social Value
Training and support for volunteers and people on wort placements
Cornmunity engagement and local partnerships
Campaigning and influencing work
STRUCTURE, GOVERNANCE AND MANAGEMENT
Greenwich Citizens Advice Bureaux Ltd (GCAB) is a registered charity and a company
limited by guarantee, governed by its Memorandum and Articles of A￿ocIation. The
Trustee Board is responsible for its govemance and the Chief Executive for its
management. The Trustee Board may comprise up to twelve members. A quorum is
three members. Trustees are normally recruited through advertising or following a
recommendation. Any suitable candidate is interviewed by the Chair of the Board and the
Chief Executive. If they are considered suitable, references will be tsken up. After that
they will attend a Board meeting, after which the Board decide whether to appoint them.
Once appointed, a Trustee will be trained over a period of approxirnately six months. This
will include spending time with the Chair, the Treasurer and the Chief Executive, reading a
number of documents that are fundamental to an undersLinding of GCAB, going on any
relevant courses, being shown the offices, meeting the staff and sitting in on advice
sessions. There is a thorough induction process in place.
The Trustee Board currently meets six times a year. Meetings are attended by the Chief
Executive, a minute-taker and a staff representative. Various reports and papers are
discussed. These are principally prepared by the Chief Executive, but may be prepared by
others, including the Chair and the Treasurer. Decisions on any relevant issue are made
by the Board. Ad hoc Board meetings may be convened as required. The AGM takes place
before the November Trustee Board meeting annually.
The Trustee Board are responsible for setting pay for key management personnel. Pay for
key management personnel will always be discussed and agreed during the confidential
section of Trustee Board meetings without any staff present. The Board take into account
a range of benchmarks and criteria when setting pay, including the Job Description and
role, NJC payscales and salaries for equivalent posts in London.
statement on public benefit
The section below covering the achievements and performar￿e of the charity sets out the
activities carried out for public benefit. The Trustees confirm that they have complied with
the duty in section 17 of the Charities Act 2011 to have due regard to public benefit

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
guidance published by the Commission in determining the activities undertaken by the
charity.
In the interest of transparency the Trustees make the following obseNations on the two
key principles of public benefit.
Principle I: there must be an identifiable benefit or benefits
It must be clear what the benefits are - these are set out below.
The benefits must be related to the aims - the Trustees review the activities of the
charity against its aims on an ongoing basis and are satisfied that all attivities
continue to be related to the aims.
Benefits must be balanced against any detiiment or harni
detriment or harm have been identified.
no specific issues of
Principle 2: benefit must be to the public or a section of the public
The beneficiaries must be appropriate to the aims
the beneficiaries are people
from the Royal Borough of Greenwich and surrounding areas and seafarers and
their dependants in the UK.
Where the benefit is to a section of the public, the opportunity to benefit must not
be unreasonably restricted by geographical or other restrirtions; or by the ability to
pay any fees charged.
People in poverty must not be excluded from the opportunity to benefit
charity's services are provided free to beneficiaries.
the
Any private benefits must be incidental
a number of private benefits do
necessarily arise from the activities of the charity. In particular, the charity finds it
essential to employ and remunerate staff. These private benefits are, however,
incidental as they are a necessary by-product of carrying out the charity's aims.
ACHIEVEMENTS AND PERFORMANCE IN THE YEAR 2020-21
In the year 2020-21 GCA8 provided high quality advice services to people in the Royal
Borough of Greenwich and to seafarers and their families across the United Kingdom.
GCAB advice services benefit the local community and seafarers and their dependents in
many ways including tackling poverty, reducing debti preventing homelessness, promoting
equality and challenging discrimination.
In 2020-21 GCAB delivered advice to 5,000 unique clients {this is individual people who
are counted once only during the year no matter how many times they came for advice)
and dealt with 18,400 issues. £11 million in financial outcomes was identified for our
clients. This figure includes debt write-offs, benefit and tax credit entitiement (calculated

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
over one year) and lump sums, and charitable grants. 400 cases of homelessness were
prevented.
As a member of the National Citizens Advice Service for England and Wales, GCAB must
comply with the Citizens Advice Performance Quality Framework which includes
continuous checking of quality of advice, a 'People SuNey", an annual "Leadership
Survey" monitoring of client satisfaction and an audit every three years. GCAB has met
all required standards and provides high quality advice services.
The services delivered in The Royal Borough of Greenwich include generalist and debt
advice services for people living in the Borough and the Citizens Advice Universal Credit
Help to Claim service. During 2020-21 all seNices were provided remotely, primariliy by
telephone, due to the pandemic.
GCAB is funded by the Royal Borough of Greenwich to provide an unrestricted debt service
to people in the borough. This seNice was delivered in partnership with Meridian Money
Advice until l March 2021, when due to the closure of Meridian Money Advice, GCAB
took over the full delivery of the seNice. GCAB is also funded by the Royal Borough of
Greenwich to provide a debt advice service with the aim of preventing homelessness.
GCAB has a contract with We are Digital to provide debt and money management services
to L&Q tenants through the "Pound Advice" projett. Debt advice is also delivered to
University of Greenwich Students, through a projert funded by the University which is now
in its third year.
GCAB also received funding from The Mercers. Company to provide advice as part of The
Clockhouse Hub, a collaborative project which provides food, advice and support to people
in the Woolwich Dockyard area.
In 2020, GCAB received funding from the Big Lottery for a six month generalist advice
service to SUPPOrt people during the pandemic. GCAB also received funding from Citizens
Advice for equipment to help us work from home, as well as two Government support
grants.
GCAB is part of the national Citizens Advice's Universal Credit Help to aaim project. This 15
funded by the DWP via a contract with Citizens Admce. GCAB receTves funding to provide
support to new Universal Credit claimants to help them with the process of claiming
Universal Credit up to the point of first payment. The service is nomially delivered face-to-
face, mainly at the Woolwich Job Centre, as well as by phone and webchat, however
during the Covid-19 pandemic, all seNices have been deivered by phone and webchat
only.
GCAB runs the The Seafarers, Advice & Infomiation Line {SAIL). This service was Set up
specifically with the needs of seafarers in mind and is accessible from anywhere in the UK
and by people who are at sea. It is principally a telephone advi￿ line, although letter and
e-mail advice are also given.

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
SAIL advisers provide an in-depth casework seNice for active and retired merchant
seafarers, fishers, Royal Navy, Royal Marines and their families. SAIL also provides second
tier support on advice issues to other maritime agencies.
SAIL is funded by Seafarers Hospital Society, Seafarers UK and Greenwich Hospital and
GCAB very much appreciates their support. Additional funding for a new adviser was
agreed in summer of 2020 and the Fishing Specialist Caseworker has been made
permanent.
All at GCAB greatly appreciate the continued financial support of the Royal Borough of
Greenwich, the Seafarers Hospital Society, Seafarers UK, Greenwich Hospital, Peabodyi
We are Digital/L&Q, University of Greenwich, The Mercers, Companyi Citizens Advice,
DWP, Big Lottery and all of our other funders and supporters.
GCAB continues to progress positively and we shall try to meet the needs of seafarers and
their dependents and all those in Greenwich who require advice from us. Our aim is to
seek appropriate funding to maintain and develop our service over the coming year.
Plans for Future Periods
The GCAB Strategic Plan for 2021 2024 sets out in full the charity's plans for the future
including our aims and key objectives for the period, together with activities planned to
achieve them. The GCAB Strategic Plan is reviewed annually.
The GCAB Strategic Plan states our mission, objertives and artimlies as set out above.
In 2021-22 we will prioritise developing all advice services to meet demand for advice,
which we anticpate will be great in the wake of the Covid-19 crisis. This will include
developing the University of Greenwich advice service with the aim of securing
continuation funding. seeking additional funding to expand SAIL and services in
Greenwich; as well as developing the Help to Claim service.
The implications of Covid-19 for the charity
When preparing the GCAB trustees. annual report, trustees have considered the following:
The virus control measures have affected the charity's activities in the following
ways:
th
All staff have been working from home since 19 March 2020. GCAB has
continued to provide advice services by telephone, email and webchat but
face to face advice has been suspended (a limited number of SAIL staff have
returned to the office as of April 2021).
Telephone advice seNices within Greenwich have been expanded during the
pandemic and we have helped the same number of beneficiaries as in 2019-
20. We are preparing to recommence outreach services from July 2021, but
a retum to the Woolwich office is unlikely Ltntil eady 2022 due to renovation
works on the building.

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
SAIL is primarily a telephone advice service and so there has been minimal
disruption due to working from home
GCAB has been able to provide advice on critical Covid-19 related issues,
including employment, debt, relation5hipi housing and benefitsluniversal
Credit advice
Volunteer training has continued as we are able to access online trainingi
and support is provided by the Volunteer Development Co-ordinator. The
first cohort of volunteer trainee advisers are now starting on the advice rota.
The Trustees have considered the impact on the charity's ability to fijndraise. We
have been successful in securing some additional funding as a result of the crisis,
and the CEO will work to identify and secure any new funding that is available.
Citizens Advice and Royal Borough of Greenwich are providing useful funding
updates.
The trustees have considered how the outbreak of the virus has affected staff,
volunteers and beneficiaries and the implications for the charity's operations and
activities for the coming year. In particular, the trustees anticipate that demand for
advice is likely to increase significantly in the wake of the Covid-19 crisis,
particularly in the areas of debt, benefits and employment advice.
The trustees have considered how the financial and operational effects of the virus
and the control measures relating to the virus affected the principal risks and
uncertainties facing the charity during the reporting period and concluded that it is
especially important to monitor finances careftjlly and be ready to make any
changes necessary as the situation develops.
FINANCIAL REVIEW
Risk Assessment
The Trustees keep all major risks to the organisation under ￿vIeW. We have a formal risk
assessment process in place, the outcomes of which are ￿ported to the Trustees and
appropriate action taken.
A risk assessment is undertaken annually using the national Citizens Advice service
template. This covers the following categories in detail:
Finance
Governance
Management
Service Delivery
Social policy (Research and Campaigning)
Stakeholder relationships
Engagement with the wider service
tr/systems

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
Premises
Information Assurance
The risk assessment includes:
Identification of risks in each of the categories listed above
Assessment of gross risk
A ststement to show the controls in place to mitigate the risk
Assessment of net risk after mitigation
Action to be taken to decrease the risk.
The risk assessment agreed at the Trustee Board meeting of 17 May 2021 showed a red
rating for Covid-19 and other areas of concern which were rdted yellow and amber. The
risk a55essment will be reviewed at each Board meeting under confidential business, until
we return to greenllow ratings in all areas.
Reserves Policy
Reserves are held to help the charity operate effectively. The GCAB Trustee Board keep5
the reserves policy and the level of reseNes held under review. The Trustee Board
monitors the level of reserves held throughout the year as part of the normal monitoring
and budgetary reporting processes. There is also an annual review of the reserves policy.
When reviewing and monitoring the reseNes policy the GCAB Trustee Board ensure that
they..
identify when reserves are drawn on so that they understand the reasons and can
consider the corrective action, if any, that needs to be taken,.
identify when reseNe levels rise significantly above target so that they understand
the reasons and can consider corrective action, if any, that needs to be taken;
identify where the reserves level is below target, consider whether this is due to
short-term circumstance or longer temi reasons which might trigger a broader
review of finances and reserves;
regard the ongoing review of the reseNes level, target and policy as part of
managing the charity;
ensure the reserves policy continues to be relevant as the charity develops or
changes its strategy and activities;
review the statement on reseryes in the twstees. annual report where there have
been significant changes in the reseryes policy or level of reseNes held.

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
In this way the Trustees are aware of the build up of excess reserves or of reserves being
unexpectedly or rapidly depleted.
The GCAB Trustee Board has approved a reseNes policy which is based on the findings of
the organisational risk assessment, as set out below.
Unrestricted reserves
The trustees believe that the organisation should hold financial reseNes in order to ensure
that the charity can continue to operate and meet the needs of clients in the event of
unforeseen and potentially financially damaging circumstances arising.
The trustees consider that it would be prudent to aim to set aside an amount equivalent to
two n70nths' operatsng expenditure or £IOO,000, whichever is the greater. This /eve/ of
reserves is deemed to be an achievable target.
Designated reserves
In addition, unrestricted funds have been designated for the following purposes:
Contrartual commitment reserve - a resewe to ensure that the organisation is able to
cover contracted payments to staff such as redundanry, provision of locum matemity
cover and the costs of any disciplinary and/or gnevance pmcedures which may anse. At
least£20 000 is agreedas a target.
Development reserve
a reserye to allow the organisafyon to undertake the
developtnent of new pmjects and areas of and to conduct full feasibility studies on
the adyisability ofsuch prop0&71s. At least £5,000 recommended,
Re5trirted reserves
These funds are restricted by the donor or funder and cannot be used for the general
purposes of the organisation. Their existence, and the sums of money therein, do not
imply that there has been an underspend but may result from a variety of circumstances
including timing differences between the bureau's financial year and the funding year of
the project concerned.
Financial Position and Available Funds
The statement of financial activities shows a total deficit for the year of £88,660 (2020: a
surplus of £222,642), which is largely the result of the spending down of restricted funds
received in advance as well as an increase in the pension deficit liability of £50,400.
Reserves at 31 March 2021 were £161,066 (2020: £161,373) of unrestricted reserves and
£105,360 (2020: £195,713) of restricted funds required to finance ongoing restricted
funded programmes and activities. Included in restricted funds are grants paid in advance
for ongoing projects.

Greenwich Citizens Advice Bureaux Limited
For the year ended 31 March 2021
TRUSTEES. RESPONSIBILITIES IN RELATION TO THE FINANCIAL STATEMENTS
The Trustees are required by company law to prepare Financial Statements for each
financial year which give a true and fair view of the state of affairs of the charity and of its
financial position at the end of that year. In prepartng those Financial Ststements the
Trustees are required to:
select suitable accounting policies and then apply thern consistentlyi
make judgements and estimates that are reasonable and prudent.
State whether the policies adopted are in accordance with the Companies Act
2006 and with applicable accounting standards and statements of recommended
practice, subject to any material departures disdosed and explained in the
Financial Statements.
prepare the Financial Statements on the going concern basis unless it is
inappropriate to assume that the charity will continue in operation.
The Trustees are responsible for keeping proper accounting records which disclose with
reasonable accuracy at any time the financial position of the charity and enable them to
ensure that the Financial Statements comply with the Companies Act 2006. They are also
responsible for safeguarding the assets of the charity and hence for taking reasonable
steps for the prevention and detection of fraud and other irregularities
10

Greenwich Citizens Advlce Bureaux LEmlted
For the year ended 31 Martli 2021
REFERENCE AND ADMXNXSTRATXVE DETAILS
TYu5tees
The lollowiny served as company dlrectors aThJ charity trustees durir¥J Ihe year:
AppolAted
Reslgned
Marla Parpou
Tliomas Qulnn
andi Van Graa
Robert Craig
Mlnaxl Desa
Rachel Dunn
Mlcliele Howe
Kathor5Tro Websier
Olivor StcctAe
Kemi Madumere
Marine Afidre
Cralg Marsden
Chair
Vice Chair
Treasurer
19.03.2014
14.03.2016
14.01.2008
09.07.2018
I5.01.2￿7
12.03.2018
27.01.2014
14.09.2020
14.09.2020
14.09.2020
17.05.2021
17.05.2021
22.03.2021
22.03.2021
25.01.2021
All members of Ihe Trustee 8oanJ are mernbews of the company and guaranlee to
contrlbute to its assets In the ev•tt of It i*lng M)und up such &M￿nts as may be
required rK)l ex￿OIn9 £1.
The Tfustees have I￿et￿la1 Interest In the company ar￿ are not remuneiated.
Auditors
Goldwins were appolnted as auditoJs al the AGM in Novemter 2020.
Bankers
Unity Oank
Approval
Thls rewirt ha5 ￿en prepared In accordan￿ wlh the &trateM￿t ol Recommended
Pr3dlce - Accwnting and ReJ70rting by tharit￿5 and In accorthnce wth the spedal
provlslons ol Part 15 of the Companles Act ielaUThJ to small en￿le&
ee Board on 12 ju￿ 2021 aThl ￿gned on Its td)all
Approved by
Marla Parpou
Chalr

Indèplndent audlttsrs, rèport to the mèmbers of Greenwich Citlzens Advicè Bureaux Limited
Opinion
Vve have audited the financial slalements of Greenwich Citizens Advre Bureaux Limited lor the year
ended 31 March 2021 which comprise Ihe Statement of Financial Activities. the Balance Sheet,
slatement of cash flows and Ihe relaled notes. The finanual reptrling Iiamework that has been
applied in their preparation is applicable law and United Kingdom Accounting Standards. Induding
Financial Reporting Slandaril 102.. The Finanual Reporting Standard applicable in the UK and
Republic of Ireland Iunrted Kingdom Geneially Accepled Accounling Practice).
Opinion on financial $tstements
In our opinion the financial statements..
give a true and lair wew of the stale of Ihe chaiilable company's affairs as at 31 March 2021
and ol 115 Inwme and expenditure foi the year then ended".
have been property prepared in a(xordance with United KiThJdom Generally Accepted
Accounting Practice., and
have been prepared in accordance with the requirements of It￿ Companies Act 2006.
Basis for opinion
We conducted our audEI in accordance with 1nlemab.onal Standards ￿ Audits"ng IUKI IISAS IUKII and
applicable law. Our responsibilities under those standards are furfher described in the Audiloi's
re5ponsibililies for the audit of the finan¢ial statements section of our report. We are independent of the
Charity in accordan￿ wilh the ethical requirements Ihal ale relevar¢t lo our audit ol the financial
statements in the UK. induding the FRC'S Elhul Standard and we have fulfilled our other ethical
responsibilities in accoidance with these requiremenls. We believe that the audit evidènce we havè
oblained is sufficient an(1 appropriale lo provide a basis IOT our opinion.
Conclusions relating to going concem
In auditing the financial statements. we have conduded thal the trustees, use of thè going ¢on¢ern
basis ol accountin9 in the preparalitsn ol the finanual statemen15 is apwopriate.
Based on the work we have performed. we have not identrfied any malwial un￿rtainlieS relating lo
events or conditions that, indiwdually or collectively. may cast significant doubl on the charity's ability lo
continue as a going concein lot a period of al least Iwelve monlhs Iiom when the financial statetnenls
are aulhorised for issue.
Our responsibilities and the responsibilities of the directors with respe(I to going concem are described
in the relevanl sections of this ￿pOrt.
Other information
The trustees are responsible for the other infomialion. The other information comprises the
information included in the annual report other than the financial stalements and our auditor's report
Ihereon. Our opinion on the finanual statements does not cover the othei information and. except to
the extent otherwise eXpli￿lIY sialed tn our report. we do not expre55 any form of assuran
conclusion thereon.
In conneclion with our audil of the finanual statements, our resFx)nsibility is lo lead the othei
information and. in doing so. consider whether the other infoimalton 15 materially in¢onsi51enl with the
financial statements or our knowledge obtained in Ihe audit or othe￿ise appears lo be materially
misstated. If we idenlify such maleiial inconsistencies or appaient matwial misstalemenls, we are
required to deleimine whether the¥e is a malerial misstatement in the finanual slatemenls or a
maleiial misslalemenl of the other information. 11. based on the work we h3ve performed. we conclude
that there is a material misstatement of this other hnformaliorh. we are wuHed lo report thal fact.
We have nothing to report in this regard.
12

Opinion on other matter prescribed by the Companies Act 2006
In our opinion, based on the work underlaken in the course of the audrt..
the inforrn8lion given in the tsustÈes' report lincorporaling the directors, report) foi the finan￿31
year for which the Iirhancial slalemenls ale prepared is consistènt with the financial
statemenls., and
the trusteès, report lincorporaling the directors. report) have been prepared in accordance with
applicable legal iequiiemenl5.
Matt¢rs on whlch we are required to report by exception
In Ihe light of the knowledge arhd undeislanding ol the Charity and its enwronmenl obtained in the
course of the audit. we have not idenlilied material misstalemenls in the Trustees, Annual Report.
We have nothing lo report in respecl of the following mallers where the Companies Act 2006 requires
us lo report to you il. in oui tspinion".
adequate accoiunling records have not been kept or returns Jlequale foi our audit have not
been received from branches not visited by us.. or
the ffinancial slalements ale not in agreement with the accounts.ng records and retums,. or
rtain disclosures ol trustees. remuneration speThfied by law afe not made.. or
we have not received all the infoimatron and explanations we require lor our audrt.
Responsibilitiès of th8 trnstèès
As explained more lully in the Tiuslees. Responsibilities Slatement, the Iruslees {who are also the
directors of the charitable company foi the purpose5 01 company lawl ale iesptsnsible for the
preparation ol the financial statements and for being satisfied that they gwe a true and faTr view and
for such internal control as they delefmine is r)ecessary to enable the pieparalion of financial
slalÈments that are free from material misslalemenl. whether due lo Ifaud oi error.
In preparing the financial slalemenls. the Iluslees are rè5pon5ible loi assessing the Charity's ability lo
continue as a going concern. disclosing. as applscable. rnatlers related lo going concern and using the
going concern basis ol accounling unless the Irustees either intend lo IKiuhlale the Charity or lo cease
opeTalions. or have no realistic ￿te￿natiVe but to do so.
Our r•sptsnsibllitiès for th• audlt of the financial statements
Our obje¢lives are to obtain reasonable assurance about whether the financial slalements as a whole
are free from material rnisslalemenl. whelhei due lo fraud or eTtor. and to Issue an audiloT'S report that
indudes our opinion. Reasonable assurance is a high level of assurance, bul 15 not a guarantee Ihal
an audit conducted in accordance wilh ISAS IUKI will a￿ayS detect a material misslatemeiil when it
exists. Mis51atement5 can arise IFOtn Iiaud 01 error and are considered material if, individually or in the
aggregate, they could reasonably be expected to inlluencè the economi¢ decisions ol useis taken on
the basis of these financial statements.
Irregularities. including IFaud, are instances ol non-compliance with I￿S and regulations. We design
procedures in line with our responsibilities. outlined above. to delecl material misslatemenls in respe¢t
of irregularities, induding fraud. The extent to which our procedures are capable ol delecling
irregularities, including fraud are sel out bebw.
13

In identifying and assessing risks of malefial missialemenl in resped of itregularilies. including fraud
8nd non-compliance with laws and regulations. our prowluies inclvde¢J the following..
We enquiied ol management. which induded obtaining and reviewirhg 5UPPOrting
documentation. concerning Ihe charity's poliaes and prO￿d￿reS relating to the internal
controls established lo miligale risks related lo Iiaud or non-compliance with laws and
regulations.
We inspected the minutes of meelings of those charged with governan¢e.
We reviewed Ihe financial stalemenl disclosures and lested these to supporting
documentation lo assess compliance with applThble laws and regulations.
In addressing the risk of fraud through managernent override of conlrols. we lesled Ihe
appropriateness ol jouinal entries and olhei adjustments, assessed whether the judgements
made in making accounting eslimales are indicative ol a potential bias and tested significant
transactions that are unusual 01 Ihose outside the normal coutse ol busitbess.
Because of the inherent limitations of an audit. there is a risk Ihal we will nol delecl all irregularities,
including those leading lo a material misstalemenl in the financial slalements or non-compliance with
regulalion. The risk is also greater iegardin9 iriegularilies occurring due lo fraud rather Ihan eiror. as
fraud involve5 intentional wncealment. forgery. collusion. omission or mis￿preSentation.
A further description of our responsibilities for Ihe audit of Ihe finanrial statements is located on the
Financial Reporting Counal's website at." Iwww.frc.org.uklaudilorsresponsibilitiesl. This description
forms part ol our auiSitorfs report.
Use of our report
This report is made solely to the charitable company's members, as a body. in accordance with
Chapter 3 of Part 16 Of the Companres Act 21HJ6. Our audil woth has been undertaken so that we
might slatè lo the tharily's mernbers those mallers we afe required lo slate to Ihern in an audilorfs
report and for no other purpose. To the fullest extent permitted by law. we do not accept or assume
responsibility to anyone other than Ihe charity and the tharily's members as a body, for our audit work,
for this report. or lor the opinions we have formed.
10 August 2021
Anthony Epton ISer7ior Ststutory Auditor)
for and on behalf of
Goldwins Limited
Stalulory Auditor
Charteied AGcounlanls
75 Maygrove Road
West Hampslead
London NW6 2EG
14

Greenwlch Citlzens Advice Bureaux Limited
Statement of Financial Activities (incorporating an income and expendilure accounl}
For thè yèar èndèd 31 March 2021
2021
Total
Funds
2020
Total
Funds
Unrestricted
Funds
Restricted
Funds
Income from
Oonalioris
Charitable activities
Bureaux services
Debt advice serVI￿S
Seafarers advice & information line
Service development
Other
6,985
5,000
66.640
508,888
107,000
321.560
S13,888
173,640
321,S60
8,182
11,334
475.903
285.718
536,194
8,182
11.334
Total in¢orn
91.156
937.448
1,028,604
1.304.800
ExpendStura on
Charitable aclivilies
ureaux services
Debt advice servicès
Seafarers advice & infomiation line
7.479
32.396
6.385
479.462
114.797
426.345
486,941
147,193
432,730
448.131
240.873
393.154
Total expenditure
46,260
1,020,604
1,066.864
1.082.158
Net lexpenditur8}lincome for the year
before transfers
44.896
183.1561
138,2601
222.642
Transfer Between Funds
15
7.197
17.197)
Net {gxpenditurellincome b8for8 olhgr
recognised gainslllossesl
52.093
190.3531
138,2601
222.642
Aciuaiial 98ins I Ilosses} on defined
benefit pension schemes
50.400
50.400
Net movements in funds
1,693
{90.3531
188,6601
222,642
Réconclllatlon of funds
Total funds brought forward
161.373
195.713
357.086
134.444
Total funds carried fotward
163,066
105,360
268,426
357.086
The Statement of FinanrAal Activities includes all gains and losses T￿09n1$ed in the year. All incoming
resources and resources expended derive from continuing ath"irities.
15

Greenwlch Cilizvns Advice Bureaux Liiiiileil
Balaiice She8t
As at 31 March 2021
2021
2020
Note5
Fixed a55ets
Tangible assets
10
1,680
Cur¥ent a55ets
Debtors
Cash 81 bank •nd in hand
63.878
390.410
53.980
496.733
454.26$
550.713
Credilors.. amounts lalling due wlhin Or￿ year 12
P4,507
Net currant assets
412.426
456.2
Net a55ets ex¢luding pension liablllty
412N26
457,886
Defined benefit pension scheme liability
144,OLIOI
100,eOO
Total iiet a550ts
268.426
357.086
The funds ol the charity
Restricted lund5
Unreslricled funds..
Designated funds
General funds
Pension defiut fund
15
195.713
25,000
282.066
1144,000
26,680
235.493
100,8001
Total funds
268,426
357,086
These finanual statements have been wepare(l in a(£ordance wlh the provisitns applitAble to companies
subject to the small ¢¢)mpanies' regime vrill4n Part 15 of the Companie5 Act 20(b. In the opinion of the
trustees, the Company is entitled lo these exen4Jtsons as a sman conwany.
The finanaal slatwnents were approved by Ihe Board of Trusleesott 12 J￿. 2021 and &gned on Iheir behalf
by..
Cindi Van Graan
Treasu￿r
C4mpany Registration No.3346379
The aitached ncies form part of the finanual slal¥l)ents.
16

Greenwich Cit12ens Advice Bureaux Limited
Statement of cash flows
For thè yaar •ndèd 31 March 2021
Note
2021
2020
Net cash provided by I lused inl operating
activities
16
106,323
268,356
Change in cash and cash aqulvalents in the year
{106.3231
268,356
Cash and cash equivalents at Ihe beginning of Ihe year
496,733
228.377
Cash and cash èquivalènts at thg end of the year
17
390,410
49S,733
17

Greenwich Citizens Advice Bureaux Limiled
Notes to the Financial Statements
For the year gnded 31 March 2021
l Accounting policie$
a Basis of Preparation of financial statements
The financial statements have been prepared in accordance with Accountin9 and Reporting by
Charilies". Statement of Recommended Practice applicable to charities preparing their acctsunts in
accordance with the Finanaal Reporting Standard applicable in the UK and Republic of Ireland IFRS
102- effective 1 January 20151- Ichariiies SORP FRS 1021 and the Companies Aci 2006.
The charitable company meets the defIn￿"9n of a publi¢ benefit entity under FRS 102. Asse15 and
liabilitses are initially rectsgnised at historical cost 01 transacbon value unless otherwise statèd in the
relevant accounting policy or note.
b Gorng concern
The Iruslees consider that there a￿ no material uncertainlies ab￿t the Charitable company's ability to
continue as a going concern. In reaching U)at condusion, the trustees have considered the impact of
the COVID -19 pandemic on future aclivities and cash Ilows. There has been a significant change to
service delivery in the rnove from face lo face work with dienls lo other methods of provision of
advi￿ service5. bul any additional expenditufe as a ie5uIt ol thi5 has been covered by funders.
Funding is secured and the trustees are confident that it wll not be affected by the pandemic.
c Income
Income is recognised when the charty has entitlemenl to the funds, any performance conditions
attached to the income have been met. it is probable that the noyne will be received and that the
amount can be measured ieliably.
Income from government and other grants. whether'capilal. grants or 'revenue' grants, is recognised
when the charity has enlillement to the fvnds. any performance o)ndrtions attached to the grants have
been mel, it is probable that the income will be received and the amount can be measured reliably
nd is not deferred. Income TeceivÈd in advance for the prowsion ol speafied Sèmee Trs deferred unb"I
the criteria lor income recognition a￿ met.
d Donations of gifts, s•rvlces and facllltles
Donated professional services and donaled faulities are recognised as income when the d)arity has
control over the item or received the service. any conditions assoaaled with the donation have been
met, the receipt ol economic benefit from the use by the thanty of the ilem is probable and that
economic benefit can be measured reliabty. In accordance V￿th the Charities SQRP IFRS 1021.
volunteer lime is not recognised so rèfer to the Irustees, annual report for mofe inlomiation about their
contribution.
On receipt, donaled gifts, professional services and donated tsdities are recognised on the basis of
the value of the gift to the charity vthich is the amount the thaity would have been wlling to pay to
obtain services or farylilies of equivalent econornic benefit on the open market." a corresponding
amount is then recognised in expendituie in the period ol receipt
e Interest receivable
Interest on funds held on dep05il 15 induded wher7 re¢eivakAe and the amount can be measured
reliably by the charity. this is normally upon notification of the intefÈSt paid or payable by the bank.
18

Gr6ènwich Cit12ens Advice Bureaux Limited
Notes to the Financial Statements
For the year ended 31 March 2021
1 Accounting policies Icontinuedl
f Fund accounting
Unrestricted funds are available to spend on activities that further any of the purposes of charity.
Designated funds are unrestricted funds of ihe charily which the tfustees have deaded at their
disGrelion to sel aside lo use for a speryfic purpose. Restricted funds are donations which the donor
has speufied are to be solely used for partiGular areas of the charity's work or for speafic projects
being undertaken by the chartty.
g Expenditure and irrecovorablè VAT
Expenditurè is recognised once there is a legal or conslruclive obligation to make a payment to a third
party, it is probable that seltlement will be required and the amount of the oNigalion can be measured
reliably. Expenditure is classified undei Ihe following activity headings".
Cost5 of raising funds comprise of trading costs and the costs incurred by the charitable company
in inducing third parties to make voluntary contfibLrtion5 10 rt. as wdl as the cost of any activities
with a fundraising purpose.
Expenditure on charitable aciivities In￿L￿$ the costs of delivering services and other activities
undertaken lo further the purposes ol the charity and theii assoaated support costs. W)eie costs
cannot be diredly attributed. they have l)een allocated to athities on a basis consislent with their
use of resources.
Premise5 costs by desk space as follows..
Bureaux services
78.8%
Money advice services
20.6%
Governance
0.3%
Support cosls
0.5%
Other costs of administralion are allocated on a per capita basis as follows".
Bureaux services
47.0%
Money advice services
10.0%
Seafarers, advice & infom)ation line
42.5%
Governance
0.2%
SuptKTrrt costs
0.4%
Other expendrture represents those items not falling intts any other heading_
h Allocation of support costs
Support costs are those functions that asSlSt the WO￿ of the charity bul do not directly undertake
charitable activities. Support costs comprise the salary and ovÈrt*ad costs tsf the central function.
Governance costs are the costs associaled wilh the govemance arrangements of the charity. These
costs are asso(yated with conslitulional and slaiutory iequirements and include any costs associated
with the strategic management ol the charity's ath"vib"es.
Support and governance costs are re-allocated to eath of the aixivib.es on the following basis whith is
an estimate, based on staff time, ol the amount attributable to èath activty
Bureaux services
Money advice services
Seafarers. advice & inlofmation14ne
Service development
47.3%
11.8Q
40.9Q
0.0%
19

Greenwich Citizens Advice BU￿aUX Limited
Notes to thè Financial Statements
For the year ended 31 March 2021
1 Accounting policies Icontinuedl
l Operatlng lèasès
Rental charges 8re charged orh a slraighl line basis over the letm of the lease.
Tanglbla fixed assèts
Items of equipment are capitali5ed where the purthase price eX￿ed5 £1.000. Depreaation 15 provided
at rates calculated to write down the cost of each asset to rts estimated residual value over ils
expected useful life. The depreaation rates in use are as follows..
Computer and Offi￿ equipment
Fixtures and fittin9S
33% straighl line basis
33% straight line basis
k Dobtors
Trade and other debtors are recognised at Ihe setuemenl amount due after any trade discount offered.
Prepayments a￿ valued at the amount prepaid.
I Cash at bank and In hand
Cash at bank and cash in hand indudes cash and short twm highty liquid investments with a short
maturity of three months or less from the date of acquisition or opening of the deposit or similar
account.
Creditors and provisions
Creditors and prowsions are recognrsed where the tharty has a prèsent obligation resulting from a
past event that will probably result in the transfer ol funds to 3 ihird party and the amtsunl due tts sellle
the obligation can be measured or estimaled reliably. Creditofs and provisions are normally
recognised at their settlement amount aftei allowing for any trade discounts due.
n Financial instruments
The charity only has financial assels and finaKial liabilities ol 3 knnd that qualify as basic financial
instrumenls. Basic financial inslrumenls are initially recognised at tlansaction value and subsequently
measured al their settlement value with the exceplion of bank I￿S vthith ale subsequently measured
at amortssed cost using the effective interest method.
o Pension funds
The tharitable company operated a defined contribution schen* **thich wass a funded schemè and
the assets were held externally of the charity. The company contributed 5.1 % of gross pay to the
scheme for anyone who transferred from the prewous stheme. Stakeholder pension arrangements
were also in place for employees not in the NACAB sthèmè.
From July 2016. the charitable company replaced these pension schemes wth an auto enrolment
pension scheme offered to all employees to which Ihey make C￿ntribU￿.0nS unless they choose lo opt
out. The pension cost charge represents contributions payable by the charitable company lo the
scheme. The charitable company has no liability under the stheme other than for the payment of
those Conlribulions.
20

Greenwich Citizens Advice Bureaux Limited
Notes to the Financial Statements
For th& year ènded 31 March 2021
2 Incom• from donation¥
2021
Total
2020
Total
Unie8tri¢ted
Restricted
Interrnediale labour market IRB Greenwlch)
Donations
8,960
25
Totsl income from donations 2021
6,985
Total income from donations 2020
6.985
3 Income from charitable activities
2021
Total
2020
Total
UnrÈstri¢t¢
Restricted
Bureaux seryices
Bureaux staff & running ￿51$ IRB Greenwth)
Help lo Claim IcitAI
Covid-19 support (Big Lottery)
Outieach work (Clockhousel
Fees
200,000
283.875
25,013
200,000
283,875
25,013
5,000
200.000
270,708
5,000
5,000
195
Total bureau services 2021
5.000
S08,888
513,888
475.903
Total bureau services 2020
5,195
470,708
Debt advice services
Greenwich money advice service IRB Greenwich)
OUt￿&Ch money admce senfice IRB Greenwich)
Outreach Money advice service (Mosaic Homes)
Debt advice seNice (University of Greenwthl
Capitalise (Toynbee Hall)
Fees
40,000
63,000
4.000
40,000
63.000
4,000
48,525
40,000
63,000
3,000
48.525
117,874
13,319
48.525
18.115
18,115
Total debt advice services 2021
66,640
107,000
173,640
285.718
Total debt advice services 2020
61,844
223.874
Seafarers. advice & information linè
Seafarers Hospital Society
Greenwich Hospital
Seafarers UK
Fishrnongers Company
135,520
40.683
145,357
135,520
40,683
145.357
299.156
119,025
107.513
10,500
Total seafaTers' advice & information line 2021
321,S60
321.560
536,194
Total seafarers. adw¢e & informalion line 2020
536,194
21

Greenwich Citizens Advice Bureaux Limited
Notes to the Financial Statements
For the yaar ended 31 March 2021
3 Income from charitable activities Icontinuedl
2021
Total
2020
Total
Unrestricted
R¢$tii¢t¢d
Service development
Equipment grant ICitAI
8.182
8,182
Total service development 2021
8,182
8.182
Totsl service development 2020
Total income from charitabl• activltl•s 2021
79.822
937.448 1.017.270 1.297,815
Total income from charrtable activities 2020
67.039
1.230.776
4 Other income
2021
Total
2020
Total
Unrestricted
Restricted
Additonal Restrictions Grant supporting
Greenwich businesses through Covid-19 IRB
11,334
11.334
Total other income 2021
11.334
11.334
Total other income 2020
22

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ov
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J(ÉJCfF-

Gr6ènwich Citizens Advice Bureaux Limited
Note5 to the Financial Statements
For the year ended 31 March 2021
6 Net {expenditurellincome for the y•ar beforè transfers
This is stated after chargingllcrediling}'.
2021
2020
Depreciation
Operating leasè rentals-
Equipment
Auditorfs remuneration lexduding VATI
Audit lees
Under awrual in PTior year
1.680
1,680
1,200
1.680
3,083
25
2.975
Analysis of staff costs, trustee remuneration and expenses, aThl thè cost of kèy mana9èment
pelsonnel
Staff costs weie as follows..
2021
2020
Salaries and wage
Social security costs
Employerfs contribution to defined contribution pension scheme5
814,332
61.414
16.853
823,222
70,301
17,059
892,599
910.582
No employee eaTned grealer Ihan £60,000 during the yeai {2020". ill).
The total employee benefits including employer National Insurance and pension contributions ol the key
management personnel We￿ £150,94412020". £142.2641.
The charity trustees were not paid or reeeivèd any other benefits from employment with ihe charity in the
year12020.' £nill neither were they reimbursed expenses during the year12020". £nill. No charity trustee
ieceived payment for professional or othei services supplied to the th8rity12020." £nill.
8 Staff numbers
The average number of employees (head count based on number of slafl employed} dLJrirTrg the year was
28.312020 30.51.
The average number of employees Ifull b.me equivalentl during the yearwas as follows..
2021
No
2020
BU￿auX services
Money advi￿ services
Seafarers, Advi￿ and Information Line
Support and govemance
12.3
11.5
10.5
26.2
26.8
24

Greenwich Citizens Advice Bureaux Limited
Notes to tho Financial Stat8m8nt5
For the year gnded 31 March 2021
9 faxation
G￿enWiCh Citizens Advice Bureaux Ltd is exempt from trx)rp(xatiM tax liability as all its income is
charitable and is applied for chariiable purposes.
10 Tangible fixed assets
Compuler &
offite
equipment
Fixtu￿¥ &
fittings
Total
Cost
At 1 April 2020
Additions in yeaf
10,407
2,678
13.085
At 31 Marth 2021
10,407
2,678
13.085
Depreciation
Al 1 April 2020
Charge for year
8,727
1.680
2,878
11.405
1,660
At 31 March 2021
10.407
2.678
13,085
Net book value
At 31 March 2021
Al 31 March 2020
1.680
1.680
All of the above assets are used for charitable purposes.
11 Debtors
2021
2020
Trade debttrrs
Other debtors
Prepaymenls
50,906
6,940
6,032
50,350
36
3,594
63.878
53,980
12 Creditors= amounts falling due wiihin on8 year
2021
2020
Trade creditors
Taxation & soryal security
Accruals
Other ¢redilors
15.010
18,308
7,376
1,168
84,319
5,206
4,982
41,862
94,507
25

Grèènwich Citizen5 Advi¢e Bureaux Limited
Notes to the Financial Statements
For the year ended 31 March 2021
13 Pension scheme
Greenwich Citizens Advice Bureaux Limited participated in the National Asswalion ol Citizens Advicè
Bureaux Pension and Assurance Plan {1991} which wa5 a defined benefit scheme. It operated in the UK
and was closed on 31 March 2008. mts￿ than one empk)ye¥ pa[h.￿pated in the scheme and Greenwich
Citizens Advice Bureaux Lin￿led is unable lo identify its share ol the underlying assets and liabilits'es in the
Scheme.
In accordance with the sd)edule of contributions in forre over the 2021122 accounting year, the
contributions lo the Plan lor the year ending 31 March 2022 are expected lo be £2,579.000. which
includes £2,279,000 lowards the defiat and £300,000 as an allowance for administration expenses and all
scheme levie5.
The Plan is a registered scheme un¢Jei UK legislation. The Plan is subject to the scheme funding
requirements outlined in UK legislation. The Plan is govemed by the Plan's Trust Deed and Rules dated 4
Ap￿1 2011. The Trustee 15 responsible for the operation and the govemance of the Plan, induding making
deasions regarding the Plan's funding investment strategy (although they a￿ reqUI￿d lo consult the
Principal Employer).
A full actuarial valuation ol the Plan was carried out as at 31 March 2021 by a qualified independent
aetuary. based upon membership data as at 31 March 2019. alk)wing lor assumed membership
movements over the period fiom this date. as well as any actual transfers cut or trivial commuiations over
the period.
The most recent lormal actuarial valuation of ihe Plan was as at 31 March 2019 and ievealed a funding
deficit of É68.501,000. In the recovery plan agreed following Ihe valuation. the Piinapal Employer and
other partiapating employers agreed tts pay defial reduth.on conlnbulior7s of £2.279,000 per annum with
Ihe view to eliminating the defiat by 31 March 2037.
The liabilities Of thè Plan are based on the current value of expeded benefit payment cashflows to
members of the Plan over the next 60 or more yeaTS. The average duration of the liabilities is
apwoximalely 16 years.
14 Analysis of net assets be￿en lunds
Unr¢$tricted
funds
De$ignatsd Restricted
funds
funds
Total
funds
Fund balanees al 31 Mar¢h 2021 are represenled by
Cu￿ent assets
Current liabilities
Defined benefit pension asset I Ili3bilrtyl
311.668
129,6021
144.000
25.000
117,620
112.2601
454.288
141.8621
144,000
Total net assets at 31 March 2Q21
138,066
25.000
105.360
268.426
26

Grè$nwich Citizens Advt¢e 8ur¢aux Limited
Notes to the Financial Statements
For the year ended 31 March 2021
15 Movements in funds
At 1 April Income and Expondilur8
2020
gains
and losses
At 31 March
2021
Tran$fer5
Restrict8d funds
R8 Greenwich. Bureaux services
CitA Help to Claim
Big Lollery. COV￿ 5UPPOrt
RB Greenvrtch. Debt adviee seMce$
RB Greenwch oulreach debt advic8
services
Mosaic Family Homes.. Charfton
Tr13ngle debt Service
19,607
200,000
283.875
25.013
40.000
{182.7171
{282,1411
114,6051
147.6541
15.4631
11.7341
31,427
10,408
1,701
9.355
10.703
63,000
163,1431
10.560
4.000
14.0001
Seafarers, Hospilal SocietylGreenvAth
HospilallSeal8rets UK.. Seafarers.
A¢Jvi¢e & Information Line
135.382
304.851
{388.162)
(6,2951
4S.776
Sealarers. Hospital SOc￿ty1SeèfarerS
UK.. Fishing speeialist easeworker
20,666
16,709
38,182}
6.295
5.488
Total restrictèd funds
195.713
937.448
1,020.604
7,1971
105,360
Unrèstrictèd funds
Designated Funds
Contractual commitment
Development
Depreoalion Fund
20.0(10
5.000
1,680
26.680
20.000
5,000
1.680
11.6801
25,000
General funds
Pension defiot fund
235,493
1100.8001
91,156
144.5801
50.400
131
7,200
282,066
144,000
Total unrestricted funds
161.373
91,156
96.660
7,197
163,066
Total funds
357.086
1.028,604
1.117.264}
268,426
Transfers between funds
Transfers are made from the general fund to cover deficiis on restrKled projects.
Transfers are also made from restricted proJe¢ts to the general fvnd to reflecl their contribution to the
defined benefit pension scheme liability..
A transfer has been made befvleen SAIL and the Fishing specialist funds. It was agreed by the funders to
use sorne of SAIL'S underspend to enable the Fishing spea￿l$t proJeGI lo be extended for 3 monihs.
Purposès of rtstrictèd fund$
L8 Greenwich.. BureaLtx servi￿$
and debt servi￿5
The core services of Greenwth Citizens Advice Bureau, fvnded by
the Royal Borough of GreenwKth 1£303.000).
Citizens Advice.. Help to Claim
The grant was for the runniry and staffing costs of the Univèrsal
Cieilit Help lo Claim servicè.
27

GT9enwich Citizens Advice Bureaux Limited
Notes to the Financial Statements
For tho year ended 31 March 2021
Purpos•s of restricted funds lcontinuedl
Big Lotlery.. Covid support
A giant was awarded via the Coronavirvs Community Support Fund
to enable the organisation to IncAease the capacity to provide advice
to local people during the paNJemic. The carried forward ftlnds will
be useil in ihe monlhs ofthe new finanaal year.
Seafarers, Hospital Stscietyl
The three funders joinlly wovide funds for the provi510n of a
Greenwich Hospilall Seafarers UK.. telephone advice line for the relief ol seafarers and their families
Seafarers, Advice & Information
who are in need. The funds carned forward represent 3 months ol
Line
their share of the 2021 grant paid in advance by Seafarers UK plus
an underspend of the whole granl, which will be used in the year
followng the year under rewew.
Seafarers, Hospital
Societylseafarers UK". Fishing
spec4alist caseworker
Funds have been provided to cover the cost of a specialist fishing
casewotker to to provide extra sUPPOrt for fishers and to raise
awareness of the service am¢)rvJst the fishing industry.
Purposes of designated funds
Contractual commitments
A ￿SerVe lo ensuie that the organisation is able to covei wnlracted
payments to staff suth a5 redundanry. provision of locum matemity
cover, and the costs of any disci￿l￿ary andlor grievance procedures
which may arise.
Development
Funds to allow the organisat￿n to undertake the development of
new projects and areas ol work and to conduct full feasibility studies
on the advisability of such prcyosals.
Depreciation fund
For the dep￿atron of capilaI5ed assets. The balance ol the fund
is equal lo the nel book value ol tangible fixed assets.
28

Greenwich Citizens Advlce Burèaux Limlttrd
Notes to the Financial Statem8nts
For the year ended 31 March 2021
16 Reconciliation of net income I (expenditure) to net cash flow ffom operating activities
2021
2020
Net in¢ome for the reporting period
las per the statement of financial actlvltlès)
Depreciation
Ilncreasel in debtors
IDecreaseifincrease in ueilitors
188.6601
1,680
19,8981
9,445
222.642
1,680
130.8901
74,924
Nel cash provided by I (used inl operating activities
106,3231
268.356
17 Analysis of cash and cash equivalents
2021
2020
Cash al bank and in hand
390,410
498.733
390,410
496,733
18 Operating lease commltments
Total future minimum lease paymenls under non-cancellable operating leases are as follows..
Equipment
2021
2020
Less than 1 year
1 5 years
480
720
480
1,200
1,200
1.680
19 Legal Status of the charity
The charity is a company limited by guarantee and has no share ¢xpilal. Each Member is liable lo
conlribule a sum not exceeding £1 in the evenl of the charity being wound up.
20 Related party transactlons
There are no related paty transactions lo disdose for 2021 12020.. ￿ne1.
29

Groenwich Citiz•ns Advice Bureaux Limited
Notes to the Financial Ststements
For the year ended 31 March 2021
21 Previous reporting period information
21 a Analysis of net assets befvleen funds of previous reporting p•riod
Unrestricted Designated Restricted
funds
fund5
Total
fuiids
Fund balances al 31 March 2020 are represented by
Tangible fixed assets
Current assets
Current liabilities
Defined benefit pension asset / Iliat￿litY)
1,680
25.000
1.680
550,713
194,5071
100.800
252.434
116.9411
100,800
273.279
177,5661
Total not assets at 31 March 2020
134.693
26,680
195,713
357,086
21 b Details of movements in funds during the previous reporting ptriod
Incoming
Outgoing
Tosources resources &
& gains
Fosses
At 1 April
2019
At31
Mar¢h 2020
Transfers
Restricted funds
RB Greenwith." Bu￿auX servi¢e$
CitA Help to Cla
RB Greenwch.. Debt ad¥i(* seNi(*s
RB GreeTrwch oulrea¢h debt advi
seryices
200.000
270.708
40,000
1178,0651
1267,9111
130.5371
12,3281
12,7971
11081
19,607
9.355
63,000
{51.837)
14601
10.703
Peabody Tw5t." Charfton Ttiangk debt
service
Toyllbee Hall. Capilalise
Sealarer$' Hospitsl Sotyetyl GreenTrMch
Hospilall SeafaTer5 UK." Seafaters, Advi
& Information Lin8
3.000
117,874
13,0001
{116,6511
11,2231
11.254
477,694
{353,5661
135,382
SÈafarers VK." FL8hing spetsali51 ¢asewotker
Fishmongers Company." Fishing reseatch
¥ilern
48,000
{27.3341
20,666
10.500
10.500
Totsl restrlcted funds
11,254 1,230.776
1,039,401
6,916
19S.713
Unrestricted funds
De&gnèt6d Funds
Contractual comrnilment
Development
Oeprecialion Fund
20,000
5.000
3.360
28,360
20.000
5,000
1,680
26,680
1,680
11.680}
General funds
Pension deficit fund
94.830
74,024
(41.077)
107.716
100,800
235,493
100,800
Total unrèstrictad funds
123,190
74,024
42,757
6,916
161,373
Total funds
134,444 1.304,800
1,082,158
3S7.086