EnField
ageuK
Annual Report
2020 / 2021
Age Concern Enfleld
Operating as Age UK Enfield
A Company Lirnited by Guarantee
Trustees, Report and Flnanclal Statements
For the year ended 31 March 2021
Company Reglstration Number 3352062 (En8land and Wales)
Charity Registration Number 1063696 (England and Wales)

REFERENCE AND ADMINISTRATIVE INFORMATION
Company re8lstration number
3352062 IEngland and Wales)
Charlty realstratlon number
1063696 IEngland and Wales)
Governlnl document
Articles of A55OCiation
Trustees
Elaine Adkin
Rasheed Sadegh-zadeh (resigned 08112120201
Andy Pallikarou (resigned 09111120201
Enver Kannur
Beryl De Souza
Rasheeda All-selvaratnarn (resigned 31103120211
Maria AranJo (resigned 28104120211
Jacqueline Wood Iresi8ned 06101120211
Sandra Klrwan
Andreea Nadina Hausmann Ireslgned 16102120211
Nicola5 Wan Thoun8 Kee Mew (appointed 26105120211
Anne Smol (appointed 26105120211
Company secretary
Kaya Taylor
Re&lstered office
Age Concem Enfield
John Jack50n Library
35 Agricola Place
Bush Hlll Park
Enfield
ENI IDW
Independenl audttors
Knox Cropper LLP
Chartered Accountants
65 Leadenhall Street
London
EC3A 2AD
Bankers
Barclays Bank PIC
259 High Street
Ponders End
Enfield
EN3 4DS

CONTENTS
Page
Chalrs, Introductlon
Trustees, report
2-12
Independent auditorfs report
13-15
Statement of flnanclal activities
16
Balance sheet
17
Statements of Cash Flows
18
Notes to the financial statements
19-34
Acknowledgement
35

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
Chalrs. Introductlon
Reflectin8 on thi5 Past year brings a range of mixed emotions. The impact that the pandemic has had on
everyone in the community has been immense, with so many struggling, and sadly many people grieving the
Ios5 of loved ones. Older people have of course been hit partlcularly hard, with many shielding and unable to
access their normal sources of help and support, we saw many of our client5 5ufferinB with loneline55, 1501ation,
and deterioiating health and wellbeing.
However we also look back on the year with an enormou5 sense of pride. A8e UK Enfield staff and volunteers
pulled together to deliver an outstanding level of service, adapting quickly and Creatively to ever-chan8ing
circumstances. We worked with LB Enfield to provide hot meals to those unable to get ovt, we collected
prescrlptions, conducted wellbeing phone calls and visits, shopped for people, provided home based exercise
packs to keep people fit and active, 35 well as accompanying online video exercise cla55es, all backed up with
di8ltal projects to ensure that older people are no longer left behind in the 'digital divide..
We have also seen some changes within the organisatlon. 8en Ingber started as Chief Executive Offlcer In April
2020 just before lockdown, overseeing much of the covld response services. Durlng the financSal year, we 5ald
goodbye to some much appreciated members of the Board of Trustees.. Andy Pallikarou Joined in 2016,
becomin8 Chair of the 8oard the following year, leading with integrity and ins18ht, Using her specialism as a
solicltor to help develop our services wlth the Interest of our cllents at the heart of everythin8 she dld. Rasheed
Sadegh-zadeh left havln8 served his maxSmum of 9 years on the board, we are incredibly grateful for his
518nificant contrlbutlon to AUKE durin8 this time. lacqui Wood has been a trustee since 2016, having dedlcated
many years to AUKE as a volunteer before this, and wlll be sorely missed by staff, volunteers and clients.
The board has wlden the sklll set amongst our trustees by the appointment of three new board members,
While there have been slgnlficant flnanclal challenges, we have worked hard to find and create fundin8
opportunitles. As a result, we hove been able to strengthen our reserve5, which wlll be essential for our future
success. We are dedicated to leading the organlsotlon into the next year in as stron8 a position as possible,
ready to meet the challenges of the comln8 year and beyond.
Finally, we would Ilke to express our sincere thank5 to our wonderful team of staff and volunteers, who, along
wlth our partnerships with LB Enfield, the CCG, and many orBanisation5 acr055 the tommunlty, have continued
to make a real and tanglble difference to the older people that we support.
Sandro Kirwon & Elolne Adkln
Co-cholrs, Boord of Trustees

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT
FOR THE YEAR ENDED 31 MARCH 2021
Charlrfs mlsslon and purpose
The trustees present thelr report and flnanclal statements of the charity for the year ended 31 March 2021.
The trustees have complied with the duty to have due regard to guidance issued by the Charity Commission
nd have adopted the Statement of Recommended Practlce ISORP FRS 102 second edition), which was
effective from I january 2019.
Our purpose
The charlV5 objects I'the objects'l are specifically restricted to promoting the following purposes for the
beneflt of the publlc and older people In and around the London Borough of Enfield (the 'area of beneflt'l
re8ardles5 of ethnlc origin. gender, marital status, disability, sexual orlentatlon or religious belief..
l. Preventin8 or relievlng the poverty of older people
2. Advancing education for older people
Preventing or relieving 51ckness, dlsease or sufferlng In older people (whether emotional, mental or
physicall
4. Promotlng equality and diverslty In relation to older people
5. A55i5tin8 older people in need by reason of ill health, di5ablllty, financlal hardshlp, Social exclusion or
other disadvantage
6. Such other charitable purposes for the benefit of older people as the board may from tlme to time
decide, the outcome of this being the promotion of wellbein8 of older people.
Structure, Governance and Management
Governlng document
The organisation is a charitable company limSted by guarantee, Incorporated on 14 April 1997 and reElStered
as a charity on 30 July 1997. The charitable company formed in 1997 took on the a55ets and liabilities of a
prevlous unincorporated charlty- The company wa5 established under a Memorandum of Association whlch
defined the objects and powers of the charitable company. It Is governed under its Articles of Association. In
the event of the company being wound up members are required to contribute an amount not exceedin8 £1.
Publlc Beneflt
The Trustees confirm that they referred to the 8uidance contained in the Charlty Commlssion's general
Euidance on public benefit when reviewln8 the Charitys aims and objectives. They consider that the activities
carried out, summarised in the Achievement & Performance section of this report below, provide benefit to
the communitv.

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Actlvltles & Achlevements
Age UK Enfield seNices are organised In two categorles: Prevention and Wellbelng Services. and Care and
Support Services. As an or8anisation we have worked hard to ensure there are clear pathways and referral
routes across our services, streamlining to ensure a smooth experience for our clients. We have been
Improving our recordlng, reporting and monitoring to ensure we can evidence the work that we have been
doing.
We have adapted to new ways of working, improvlng our technology to better enable home working, belng
flexlble and takin8 innovative and creative approaches to the ever-changlng guldelines.
Preventlon and WellbelnB Servlce5
Fa115 prevention
Memory service
Frailty servlces
Ican
Planning for later life
Information and Advlce
Veterans, project
Fit for life
Care and Support Servlces
Home care
Day care
Home from Hospital
Covld response servlces Ilncluding hot mea15, prescrlptlon collection, shopping and morel
0i8ltal connections project

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Prevention and Wellbeing Services
Falls prevention
Our falls prevention seNice provides a range of information, exerclse and actlvity se$5ions for people who have
fallen or are at risk of fallin8. During lockdown5 we quickly adjusted to online activities including Tai Chi and
Seated Yoga, as well as dlstributing a Tai Chi Falls prevention pack for those who aren't online. Our telephone
befriending service assisted with wellbeing phonecalls to check in on how clients were doing. During
lockdowns, 358 people attended our weekly onllne 5e551ons. While referrals from Barnet, Enfield and Haringev
Mental Health Trust IBEHTI fell a5 staff were seconded to other roles, we had an increase In the number of
people self-referring.
Memory Service
Our Memory club is a weekly social group which offers people with memory problems and their carers a
chance to meet other people, hear talks from professionals in the field, and access information and support.
Memory care navigators support people from point of diagno515, ensuring thelr journey to access services is
as seamless as possible.
During lockdown, the memory club was quickly moved onllne vla zoom, supporting around 35 people per
month, and we developed a hybrid offer of support including hand dellverin8 40 activity packs each month,
as well as telephone befriending. 273 newly dlagnosed people beneflted from our navl8ators' support.
Frailty service
Our Frailty servlce assists people to acce55 a health, mobility and medlcatlons revlew and memory screening
lif appropriatel, to create a plan of wishes and preferences for future care, and access services that can help
people to avoid hospital and remain Independent.
As clinics were suspended, referrals from these areas fell and we weren't able to continue In-person services,
so we adapted to offer online activlties alon8 Wlth our Digital Champions who a55iSt people new to
technology With one-to-one support. Online Activities offered up to 12 sessions per week of creatlve
activitles. Craft-along, Three Generations, Social Singing, Giggle Box, 8ook Club, Poetry, and History. In the
peak of lockdown 132 people a month benefited from connecting to others online.
ican
Ican uses a hollstlc approach to improve the health and wellbeing of vulnerable adults of all ages, supporting
them to live healthily and independerbtly in the community.
During periods of lockdown, the servlce rapidly transformed to offer telephone asse55ment5 and telephone
wellbeinE checks, online activitie5, doorstep visits and three different activity packs that were delivered to
our clients. Despite losing our community presence, referrals ir)to the Service remained steady and we
supported people who needed urgent help with hot mea15, 8rants, benefits, housing issues, and more. The
team planned activities that could safely be carried out within guidelines, so were ready to return to in
person activities as soon as they were able. The Stroke café facilitated by Attend became weekly due to
increased demand, and our target of 420 referrals was almost doubled. We exceeded targets in all areas,
including 601 attendees at groups.

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2021
Planning for Later life / End of life
For people over 50 and their carers, our free Planning for Later Life awarene55 sessions cover a range of topics
including.. making a will, power of attorney, advanced statements I decisions. and bereavement servlces. We
also offer l-l Indlvldually tailored support for people with life-limlting conditions. During lockdowns, we
continued offering awareness sessions via zoom, and offered information packs, and the opportunity for
further discussion and support a5 required. People on our enhanced l-l service were helped through regular
phone calls and emotlonal support, worklng together to develop solution5 to Issues they were facing. We
continue to work closely with partner organisations including North London Hospice, Adult Social Care, and
Occupatlonal Therapy, as well as Age UK Enfield 5ervlces. 190 people attended zoom awareness sesslon5, and
42 people were sUPPOrted on the enhanced l-l programme.
Veterans, Project
Funded by the Armed Forces Covenant Fund, this six month project supported Veterans livin8 in Enfield. We
conduct a benefit5 check to ensure that they are receivin8 all the benefits they are entitled to, offer a home
exerclse pack, provide other information that mlght be useful, and put them In touch with other veterans or
military organisations that can offer support includin8 the Royal LeBion, 55AFA The Aimed Forces Charity, and
the Mlnlstry of Defence to apply for medals. 60 beneflt ¢he¢ks were completed resultlng In securlng benefits
•quatln8 to approxlmately £191,570.72, wlth a total of 81 referrals,
Fit for Life
Flt for Life Is a Series of exercise and fitness classes for people over 50. Classes take a place at a range of
communlty venues across the borou8h, as well as walks of varyln8 lengths in local parks.
During the pandemlc all classes moved online. The team set up a YouTube channel with a range of exercise
classes, which athleved over 9,000 views. This wa5 used in conjunction with the 2000 Home Exerclse booklets
and reslstance bands that were circulated to older people In the borough, enabling them to stay fit and actlve
within their homes.
Fit for Life classes resumed as soon as it was safe to do so, and are now offering a programme of 19 classes
Ind walks In the communlty, a5 well a5 two zoom classes per week. We also run the Ground Works Cyclin8
prolect. teachin8 cyclin8 in locol parks, whlch has been extremely popular, hittin8 their l year targets within 2
weeks,

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Information and Advice
Our Information and advice service offers advice, information and support on a varSety of Issues affectinB
older people. This can include applications for benefits or houslng, blue badge application5, advice on money
or debt, funeral plans, care choices, employment and pensions. tax 155ues, referrals to Social services and
occupational therapy, and much more.
Demand for our seNices increased during the pandemic. We continued to support Dur existing clients via
telephone and video calls, as well as helping many new cllents and many concerned family members who
weren't able to V15it and asSlSt their loved ones.
Care and Support Services
Day care
The Parker Centre Is a specialist dementla day care centre in Edmonton. Cllents over 50 who have early to late
sta8e dementia, attend for the day and take part in a range of actlvltles Includin8 reminiscence session5, chalr
based exercise. arts and crafts, and many other activities
We provide a nutrltlOU5, freshly cooked meal as
well as refreshments throu8hout the day. When we had to close the centre durSn8 lockdowns, we quickly re-
organised to provide help at home for some of our more vulnerable members. Throughout thls time we have
been focussed on supportlng our clients and families, knowlng that the uncertainly can be partlcularly
challen8ln8 for people wlth dementia, and difficult for famille5 and carers who rely on the resplte that the
centre provldes. We supported 64 day centre clients, and their families.
Home care
Our home care seNlce offers a range of services Withln peoples homes, with the alm of enablln8 them to
continue livlng Independently. Th55 could Include- orBanisin8 Stlmulatlng activities, personal care, a5515tance
with medication, accompanyin8 people to appointment5, organising 5hoppin8. and a broad ran8e of
household tasks. Ourillg lockdown5, many people were shlelding so we reassessed how we could continue to
support our clients,. In some cases this meant contlnulng to support them In their home5 Iwlth full PPEI, in
others it was telephone or online support. We remained in contact wlth cllents and thelr famllles, and
continued to check on how they were doin8. Durin8 this year, we Supported 88 clients and their famllles.

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Home from H05Pital
Home from h05Pital provldes 5UPPOrt over a three week period after discharge from hospital. This is a critical
period in people's recovery, whère the assistance wlth everyday tasks including shopping, light housework and
food preparatlon can ensure clients are able to rest and recover with some support. It Is also an opportunity
to asse55 if there are any other services that might be of benefit, including occupational therapy, adult social
care, Information and Advice, and more. 29 people were supported to return safely home from hospltal,
Digital connections
Digital Connections aimed to address digital exclusion amonBSt older people, particularly older people with
dementia and their carers. Staff facllltated older people using tablets to explore the internet,. people who had
never been onllne before were able to access a wlde range of resources and actlvities, includlng vSdeo clip5,
reminiscence and historical research, online games, hobbies and news. 38 older people benefitted from this
project, with 98% saying they got what they wanted from the sessions, and 88% sald thewé like to use a tablet
again.
Covid-19 response services
A5 500n as lockdown hit, we worked wlth our partners and LB Enfield to provlde a serles of emergency response
services. Th15 Included delivering hot meals to vulnerable older people, collecting prescrlptlons. and doin8
shopping for people who were shleldinB. We were regularly checkin8 In on cllents via telephone, providin8
information and advice, and befrienéin8 where appropriate. We recruited a team of volLAnteers to help support
these services, along wlth staff who had any spare capaclty. During this time, 200 people had hot mea15
dellvered dally• 132 people had prescrlptlons collected and dellvered and we supported others with a range
of servlces such as shoppln8 and regular ca115. We also changed the way we worked across the oigrnisation,
with both the offlce and the Parker Day centre closed to the public and belng used a5 resource hubs for the
Covid response services. Many staff members worked from home and continue to do so.
Delivering dlfferently provided the organisation with the opportunity to Identify changes to the IT systems to
better support online service delivery and home working. We upgraded our IT infrastrurture, replacing or
upgrading laptops and mobile phones as well as improving some of the 5Y5tems we use, to ensure that home
working is as efficient as Possible,
We sought expert advice which resulted in improved use of existing IT systems, freein8 UP staff time and
creating more efficient communlcatlons between AUKE and clients and their families, a5 well a5 between
departments.

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT (CONTIP4UEDI
FOR THE YEAR ENDED 31 MARCH 2021
The Board of Trustees
In accordance wlth the Articles of A550clatlon, the Company has a Board. Under the requirements of the
Articles of the Company. the members of the Board are elected to serve for a period of three years from the
date of their election and are eligible for re-election to seNice for a maximum of nine years. The member5 of
the Board are the Compan￿$ Dlrectors for the purpose of company law and Trustees of the Charity for the
purposes of charity law.
In accordance wlth the Articles, the Board con515t5 of a minimum of five trustees and a maximum of
fifteen, to be elected by the members at a General Meeting or appointed to flll a casual vacancy or co-
opted.
The Honorary Officers Ico-chalrs, or Chalr and Vlce Chair, Treasurer and Honorary Secretary) are
appointed by the Board from amongst the trustee5 In accordance with the Articles.
Up to two representatives of the Statutory Health Authority and the Local Authorlty are entitled to
attend Board meetings as observer5.
The Board meets approximately every two months to revlew and a8ree major areas of policy and the 5trateglc
directlon of the Charity.
The Board has two formal sub-committees to which certain mana8ement responslbllltles have been dele8ated.
The Board from tlme to time also form5 worklng 8roup5 which conslst of a comblnatlon of staff and trustees
e.g. Risk Management, Fundraising, Parker Centre. These workin8 8roups have a very specific remlt and report
to the Board.
Members of the Board who served durln8 the flnancial year were as follows..
Dlrector l Trustee
Appolntment
Date
Reslgnatlon
Date
Elaine Adkin
0811212020
Rasheed Sade8h-Zadeh
Andy Palllkarou
0810612011
0811212020
| 0911112020
2510512016
Enver Kannur
2810812015
Beryl De Souza
2410212017
Rasheeda Ali-selvaratnam
2410212017
3110312021
Maria Aranjo
2911112016
2810412021
Jacqueline Wood
2911112016
0611112020
Sandra Kirwan
2911112016
Nicolas Wan Thoung Kee Mew
2610512021
Anne Smol
2610512021
Andreea Nadina Hausmann
1411212017
1610212021

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEE5 REPORT (COD￿INvED1
FOR THE YEAR ENDED 31 MARCH 2021
Governance
The Board ensures that the composition and the breadth of experience are sufflclent for it to discharge its
responsibilities. To these ends the Board regularly reviews its composition and where necessary identifies
suitable people to Strengthen its skills and experience.
Indurtion
Prospective trustees are invited to meet the Co-chairs, and the Chief Executlve for Informal Intervlews. At these
Interview5 the duties and responslbllltles of trustees, and the amount of commltment to the organi5ation
required are fully discussed and suitable literature 15 provided to them. If the prospective trustee is approved
by the Co-chairs they are invited to attend a number of Board meetings, before a flnal decision is made by the
IndivSdual and the Board. Alternatively potentlal new trustees can be elected by the members at a general
meeting.
Tralnlng
Each joining trustee 15 furn15hed with a number of documents whlch are listed below and Include the
responsibilities and dutles of honorary oiTicers and trustees.
Guidance on the nomlnation of Honorary Officers and Tru5tee5/Dlrectors,'
An Information pack on Roles and Responsibilltles,.
Role description for Trustee;
Role descriptlon5 for each of the Honorary Offlcers,.
Changes in charlty law and compliance with company regulatlons are notifled to the trustee5 at their
regular meetlngs;
The latest Annual Report.
In addition the Charlty operate5 Internal training and an annual trustee tralnlng dav.
Flnanclal Revlew
Total incomin8 resources Increased to £1,335,83212020: £1,332,947) for the year and expenditure amounted
to £1,224,55412020.' £1,264,306) re5ultinB in a net surplus of £111,279. There was an actuarial I'below the
Ilne"11055 on the pension deflclt of £2,000. The pension deficit is wlth national Age UK and the final salary
scheme was closed to staff several year5 aBO. Age UK Enfield 15 contributin8 over £43,1XJO per annum to
duce the deficit. See also Note 12.
We also transferred £37,550 from Restrlcted fund5 to Unrestricted funds a5 explained in Note 14,
Signlflcant Contracts
The Charity has significant contractual relationships with the London Borough of Enfield Social Services and
Enfield Clinical Commissioning Group which provide the majority of the Charity's funding. Funding income of
£575,758 were received in the year ended 31 March 2021 to support the provision of services for older
people during a challenging year.

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
Reserves Pollcy
A5 of 31 March 2021 the charlty held free reserves of £430,943. Free reserves are unrestricted general funds
not tied up in flxed assets, restricted or designated funds.
Free reserves are held to ensure the continuity of core to older people, glven the relative untertainty of
future project funding and to protect the long term vlablllty of the Charity. The medium term financlal
strategy re8ard5 at least three months reserves as the minimum required to cover income volatility and short
term worklng capital requlrements. Although we are within our reserves policy, and In Ilght of the Covid-19
pandemic the trustee5 have considered the current reserve5 pollcy and Still feel that it should be increased In
the future, The organisation has identified new source5 of funding to provide a range of emergency response
servlce5 to older people in Enfield
In the Ilght of ￿gUlar flnancial reviews and the Annual Accounts the trustees believe the or8anisation to be
viable and Is operatln8 Wlthin our reserves policy
Investment Pollcv
Funds not Immediately requlred by the charity for its charitable actlvitie5 are invested In short term interest
yielding bank deFX)Sit accounts at the prevallin8 market rates of Interest.
Rlsk Management
The Board regularly reviews the risks to the or8ansation, ensurln8 robust systems and procedures are in
place to mana8e these risks.
Inabilit to
enerate sufficient income to meet our ob'ectives and dellver our services
We have taken a number of steps to diversify our income, includin8 continulng to invest in a part-time
Development Manager to secure Income from a wlde range of sources. We review all relevant opportunities
to 8enerate income that will further our objectives and monitor our expenditure closely. We are aware of the
challenges ahead in a p05t-COVID world and are developing our 5trate8y accordingly.
Insufficient reserves to withstand a downturn in activit
We have improved our reserves position over the course of the financial year and Intend to ensure we
maintain a level of reserves con515tent with our ReseThes Policy, but thi5 remain5 a challenge in the current
operating environment. We closely monltor our income and expenditure, and plan to grow our unrestricted
income over the coming period. The Reseryes Policy will be reviewed in 2022.
Insecurit of
remlses arran
ements
We are worklng closely with Enfield Council to è8ree future arrangement5 for premises from which to dellver
our services.
io

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD
TRUSTEES REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
The Impart of COVID-19 and Plans for Future Perlods
COVID-19 and the associated lockdowns led to a transformation of our charity. We c105ed our face-to-face
services and premises in March 2020 and immediately refocused our activities to meet the rapidly chan8in8
needs of the older people we support, and many more who were not previously in need of our services.
The financial impact of COVIO-19 on the charity was partially mltl8ated by our rapid response to the pandemlc.
We have 8enerated income to expand existlng services and develop new ones, and reduced our costs where
P055ible. We continue to monitor our expendlture closely, wh51e sSmultaneously working hard to generate the
income needed to fund our e55ential services and build our resetves to ensure we are resilient and sustainable
in the uncertain years ahead.
We will be developing a new strategy durln8 the coming year. We will be consulting further with older people
in Enfield, and drawin8 on the expertlse of our Staff, volunteers and partners. to ensure our plans meet the
needs of the diverse community we serve.
Other key areas of focus thls year will be en5urlng a safe retum of cllents to our Day Cent￿, refreshlng our
approach to volunteer co-ordlnatlon, and implementing our new 5ervlce5 Such as a project to SUPPOrt veterans
we are runnlng In partnership wlth Age UK Waltham Forest, and our new Maintenance Cognitive Stimulation
Therapy groups for people livlng with dementia.
We a150 continue to look at new and different ways of workin8. Durin8 the comin8 year, we wlll contlnue to
review and update our infrastructure including IT, telephony and remote working options, and will have
significantly modernlsed In this respect by the end of 2021122.
Goln8 Concern
The fSnancial trend has been positlve wlth increased Income during the reporting period, and a recorded
surplus. Therefore after reviewing the charity's initial forecasts and projections and Its strategy for growth, the
directors have reasonable expectations that the charlty has adequate resources to continue In operational
existence for the foreseeable future. The charlty therefore contlnues to adopt the 8oin8 concern basis In
preparin8 Its financlal statements.
Trustees. responslbllltles In relation to the flnanclal slatements
The trustee5 (who are also the directors of Age Contern Enfield for the purpose5 of company lawl are
responsible for preparing the tru5tee5' annual report and financial statement5 in accordance wlth applicable
law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
li

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
TRUSTEES REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
Company law requlres the trustee5 to prepaie ftnanclal statements for each year vthleh 8ive a true and fair
view of the state t)f affaSrs of the charitable company and of the Income at)d expenditure ltsr that period. In
p￿parIng these 8¢¢ounts. the trustees are requiied to..
select suitable accounting pollcle5 and then apply them consistentlv,.
observe the methcds and prlnciples in the Cttarltles SOIIP,.
make judgements and estimates that are reasonable and prudent,.
stittr whether applicablè UK Accounting Standards have been followed, subject to any materlal
departure d15clased and explalned In the account5,'
prepare the accounts on the goln8 concern basls unless It Is InapproprSate to presume that the
charltable company w511 contlnue in business.
The truste¢5 Ire responslble for keepln8 accurate and up to date accountlng records that dlsclose at any tlme
the flnancial position of the charltable company and enable them to ensure thal the accounts cornply wlth the
Companiès Act 2(JJ6. They ore also re5porisible for safe8uardin8 the •ssets of the chorltable company and
hence for takln8 reasonable steps for the prevention detectk+n of fraud and other Irre8ularltles.
The trustees •re respon51ble lor the malnlenance and Inte8rlty of the corporate and financial Infomiation
Included on the charltable company's webslte. Le8lslatlon In the Unlted Kln8dom 8overnln8 Ihe preparalion
nd d155•mlnation of flnaThcSal statements May dllfer fmrn leglsLation In oiherlur15dicElons.
Statement as to dlst105ure to our audltor5
In 50 far a5 the trustees are aware at the tlme nl 8pprovln8 our trustees, annual report,,
there Is no relevant audll information, beln8 Informatlon needed by the auditor In connectlon wlih
preparlng thelr report, of whlch the charlvs auditor Is unaware.. and
the trustees havln8 made en4ulTie5 of fellow directors and the chaiW5 audltur on steps that th¢v
OU8ht to have individualty tsken, have each taken all steps Ihot helshe is obllged to take as a director
In order to make them5efve5 aware ol Ony relevant audlt Informatlon and to e5tablSsh that the audltor
Is aware ¢Jf that informatlon.
This report has been prepared In accordance ￿th the provlslon5 Sn Part 15 01 thè Companio5 Act 2006
Ippllcable to companies subject to the srno11 companies, ￿61me.
8y order of the Board of Trustees
Elalne Adkln
c￿1r
Sandra Kirwan
Chalr
08 November 2021
12

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
INDEPENDENT AUDITORS. REPORT
TOTHE MEMBER5 OF AGE CONCERN ENFIELD
Oplnlo
We have audited the financial statements of Age Concem Enfleld Ithe 'charitable company'l for the yearended
31 March 2021 which comprise the staternent of AnaThcial actlvlties, the balaiire sheet. the statement of cash
flows and note5 to (he financlal stateinewits, including o surnmary of 518nilicant accountin8 policies. The
liiianclal reportln8 ffamework ihat has been applipd in their preparatSon Ss appllcable law and United Kingdom
Accounting Standards, including Flnancial Reportin8 standard 102 rhe FiFtonci(71 Reporring Standordopplicoble
In the UK and Republic OJ Irelond (United Kln8dom Gpnerally Accepted Accountin8 Practlcel.
In our oplnion, the Ilnancial slaternent5.'
• give a true and lair view of the state of ihe charitable company's affairs as at 31 MaTch 2021 and of it5 income
and eKpenditure for the year then ended;
• have bpEn properly prepared in accordance wlth United KSn8dom Genefally Accepted Atcountlng Practice:
anl
• have been prepared In accordance with the requirement5 of ihe Companies Act 2OJ6,
Basis for oplnlon
We conducted ouraudit Inaccordance wlth Internatlonal Standards on Audltln8 IUKI115As IUKII and appll¢able
law. Our re5ponslbilltles under those standards are further described In the Audltor'5 responslbllities for the
audSt of the flnanclal statements 52Ction of our report. We are Independent of the charltable Company In
•c¢ord8nce wlth the ethlcal requlrements that arp relevant to our audlt of the tlnanclal statements in the UK,
includ5n8 the FRC'S Ethlcal Standaid, and we have lulfillgd our other ethlcal responslbllltle5 in accordallce with
Ihe5e requlrements. We bElieve that thè audlt evidence we have obtained Is sufficlent and appropriate to
provlde a basis for our oplnion.
Conclusloni rel)tln8 to ylng concern
In audltlng the financial statements, we have concluded thit the trustles, use gf the goln8 concern ba515 of
accountln8 in the pfepar•tlon of the flnancl?I statements Is approprl4te.
Based on the work we have perlormed, we have not Identlfled any m8terlal uncertalnties relatlnB to events or
condltlons that, Indlvldually or collectively, may cast slRnlflcant doubt on the charitable company'5 atiiity to
contlnue as a 8oln8 concern for # perlod ol at least twelve months frorn when the flnanLial statements are
authorlsed for is54Je.
Our responsibl1￿leS and the responsibllities of the trustees wlth fe5pect 10 80ing concern are descrlbed In the
relevant 5ectlons of thls report.
Other Inforffl•tlon
The other information compr15es the informltlon included in the annual report, other than ihe financlal
statements and our audltorfs report thereon. The tiustees are responsible for the other Information.
Our opinlon on the flnancial statements does not covei the other Inforrnation and we do not express any form
ol assurance concluslon ihereon.
13

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
INDEPENDENT AUDITORS, REPORT
TO THE MEMBERS OF AGE CONCERN ENFIELD (contlnued)
Our responslbility 15 to read the other information and, in doing so, consider whether the other information Is
materially incon515tent with the financial statement5 or our knowledge obtained in the audit or otherwise
appears to be materially misstated. If we identify such material inconsistencies or apparent material
mi5Statements, we are required to determlne whetherthis gives rise to a material misstaternent In the financial
statements themselves. If, based on the work we have performed, we conclude that there is a material
misstatement of th15 Other information, we are required to report that fact. We have nothing to report in this
regard.
OplnSons on other matters prescribed by the Companles Art 2006
In our opinion, based on the work undertaken in the course of the audlt:
the information given in the trustees, report, which includes the directors, report prepared for the purposes
of company law, for the flnanclal year for which the financial statements are prepared is consistent with the
financial statements; and
the directors, report included within the trustees, report has been prepared in accordance with applicable
le8al requirements.
Matters on which we are requlred to report by exceptlon
In the li8ht of the knowledge and understanding of the charltable company and Its environment obtained in
the course of the audit, we have not identified material mlsstatements In the dlrectors, report included wSthln
the trustees, report.
We have nothin8 to report in respect of the following matters in relatlon to whlch the Companles Act
2CM)6 requires us to report to you if, in our opinlon:
adequate accountln8 records have not been kept, or returns adequate for our audit have not been received
from branches not visited by us; or
the financial statements are not in agreement wlth the accountin8 records and returns,. or
certain disclosures of trustees, remuneration speclfled by law are not made,. or
we have not received all the information and explanations we require for our audlt; or
the trustees were not entitled to prepare the flnancial statements in accordance with the Small companies
reglme and take advantage of the smoll companie5, exemptions in preparing the trustees, report and from the
requirement to prepare a strateglc report.
Responslbllltles of trustee5
A5 explained more fully in the trustees, responsibilltles statement set out on pages 11 and 12, the trustees
Iwho are also the director5 of the charitable company for the purposes of company lawl are responsible for
the preparatlon of the financial statements and for being satisfied that they give a true and falr view, and for
such Internal contml a5 the trustees determine is necessary to enable the preparatlon of flnancSal statements
thal are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responslble for assesslng the company's ability to
continue as a going concern, disclosin8, as applicable, matters related to 80in8 concern and using the going
concern basis of accounting unle55 the trustees either Intend to liquidate the company or to cease operations,
or have no realistic alternatSve but to do so.
14

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD
INDEPENDE1￿ AUDITORS, REPORT
TO THE MEMBERS OF AGE CONCERN ENFIELD
Audltorfs responslbilltles for the audlt of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free
from material mi55tatement, whether due to fraud or error, and to issue an auditor's report that includes our
oplnlon. Reasonable assurance is a high level of a55uronce, butls not a Buarantee that an audit conducted in
accordance with ISAS IUKI will always detect a material misstatement when it exists. Mlsstatements can arise
from fraud or error and are considered materlal If, Individually or in the aggregate, they could reasonably be
expected to influence the economic decisions of user5 taken on the basis of these financial statements.
Irregularities, includin8 fraué, are instances of non-compliance with law5 and regulations. We design
procedure5 in line with our responsibilities, outlined above, to detect material misstatements in respect of
irre8ularitie5, including fraud. The extent to which our procedure5 are capable of detecting irregularities,
Includlng fraud is detailed below..
The Charltable Company is required to comply with both company law and charity law and, based on
our knowledge of it5 activities, we identifled that the le831 requirement to accurately account tor
restrlcted funds was of key significance.
We gained an understandin8 of how the charltable company complied wlth its le8al and regulatory
framework, including the requirement to properly account for restricted funds, through di5CU5sions
with management and a revlew of the documented pollcies, procedures and controls.
The audit team. which 15 experienced Sn the audit of charStles, consldered the charltable company's
susceptib51ity to material misstatement and how fraud may occur. Our considerations included the risk
of management overrlde.
Our approach was to check that all restricted Income was properly Identlfied and separatety accounted
for and to ensure that only valid and approprlate expenditure was chargeé to restricted funds. Thi5
Included reviewinB iournol adjustments and unusual transactions.
A further description of our re5pon5ibilltles for the audlt of the financial statementsbs located on the Financial
Reportlng Council's webslte at: www.frc.o
audltorsres
onsibllitie
This descrlptlon form5 Part of our
auditorf5 report.
Use ofour report
Thls report Is made solely to the charitable company's members, as a body, In accordance with Chapter 3 of
Part 16 of the Companies Act 2￿6. Our audit work has been undertaken, so that we might state to the
charitable company's members those matter5 we are required to state to them in an auditorfs report and for
no other purpose. To the fullest extent permltted by law, we do not accept or a55ume re5ponsibillty to anyone
other than the charitable company and the charitable company's members as a body, for our èudlt work, for
this report or for the opinions we have formed.
18111121
Simon Goodrldge (Senior Statutory Auditor)
For and on behalf of Knox Cropper LLP, Statutory Auditor and Chartered Accountants
65 Leadenhall Street
London EC3A 2AD
Is

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
STATEMENT OF FINANCIAL ACTIVITIES
INCORPORATING AN INCOME AND EXPENDITURE AccouKr
FOR THE YEAR ENDED 31 MARCH 2021
Rert4tO1
Total
Funds
2011
UnreJtrkt•d
lundi
R•sttlLI
fuNJs
Fufvd
202L
IIKOM114G AP4D ENDOWMENTS FROM:
Oon4iioDi •Thd ￿ltIeS
cha￿¥blE art1￿111•$
Gr•nt5 •nd (ontrècis iecelvablè
46.775
45,775
673,713
415,276
199,710
873.493
415,276
653,72
GJ9.25
oihr tr•thni aÉt1vltl￿'.
Fundrisln
Ih¥eJlTn•nti
33
280
288
88
Toiil ltheom• Ind •ndowm•nii
199,710
I,JJ2,94
EXPEP4DITUAe ON-
Costof rolxlnylunds
Kaljini funds
ChoritoblÉ octlvltl¢s
•né Supporl Servlce5
PrLivoThfion and Wellbeini Servlces
17,3981
17,6551
112.007
1538,2211
1478.5871
1629.6ZII
1587.2761
1715,303
1536,99É
1109,6891
Yu¢•l Mourc•s •xp•nd•d
11,224.5511
11,104,106
N•t lThwrn•ll•xp•ndltMr•
Tr4nsfers betw2en lund5
111,14d
37,550
(J671
137,5501
111,27•
14
N•t Ilftcom*ll•ip•nthur•lbtloi• uthiv
r•M6nts•d4iln5 •nd10sMI
Dlh•i f•co8nlMd iaths •ffjd losi••
AtiuaT1al Ibssl/8aln on pen>knn
scheme
•,J96
111,17•
12
12,OLhJl
12,Q)01
78,0
N•1 m¢w•mqrt Infvnds
R•¢anclllatloA ol lun
Total fund5 brwihi IvpwarLI
iOl,279
404
317,46F
44,364
361,831
r￿•1 fvnds¢•ryhd lon¥•id
461AfjJ
4247
471.110
361M3
The note5 on paues 19 to 34 lorrn in Inteiral yrt of fir4nci•l state￿￿￿t5.
16

AGE CONCERN ENFIELD (OPERATING AS AGE LIK ENFIELDI
BALANCE SHEET
AS AT 31 MARCH 2021
2021
FIXED A5SET5
Ton81￿e •55ets
3,920
$,920
4,547
4,547
URRENT ASSET5
Oebtois
io
78,409
113,636
416,710
82,290
lJ3.491
215.oy
Short tÉrm deposlti
C•sh •1 bdnk and In hind
621755
420,115
Cr•dltoti,' irnDUfti 14llni du•wllhln on•y••r
1147,5651
NET CURRt14T ￿sIT5
1.190
469,104
TOTAI A55ET5 IESSCURRE14TUAOIUTIIS
185,110
37J.611
D•lln•l b•n•fft p•nilon i¢hqm• LI￿tt¥
12
114,WOI
NEV ASSETS
47A.tI•
FUNOS
44B,&63
114,000
329,467
112,fthl1
P¢rtlon r¢Aerve
12
434,861
317,467
D•s*naié< Fund5
Reitrlctedfucts
14
30.oao
4,364
TOTAL FUNDS
14
471,110
notes on w$e5 l9 to 34 form an INe8141 p•rt ofthq$4 Ilnanckl Its￿Me￿Il.
These lihan¢i•l statement5 were approved dfid ju￿rIsed
Ind sliTred on
or tsiui tylhu b￿rd oftlU5W•i ￿ 08 t10￿mb•r 202L
Elllne Adkln
Cocholr
Sand[J￿r4¥¥r+
ÉD¥•r Kannur
Compjnv R¥iistration Numbef. J352062 IEwland and Wiles1
17

AGE CONCERN ENFIELD IOPERATING AS AGE UK ENFIELD)
Statement of Cash Flows
for the year ending 31 March 2021
Note
2021
2020
Cash u$ed In operatln8 actlvltles:
16.1
Netcosh provlded by operoting urtivities
208,569
153.075
Cash fl¢Nvs from Investln8 actlvltles
Interest income
3,252
3,889
Net ash used In Investlni •ctlvltl•s
3,252
3W9
Increase Idecreas•} In cash •nd
equlvalents In the year
211,821
156,967
Cash and cash equl¥al•nts •t the be8lnnlni of
th• ￿•r
16.2
338,525
181,558
Total cayh and cish •qul¥al•nts at the end of
the year
550.346
338.52S
18

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Accountlng polkles
1.1 Atcounting Conventlon
The financial statements are prepared In accordance wlth the Statement of Recommended Practice.. Accounting and
reportin8 by charilie5 ISORP FR5 102 second editlon- effecllve I january 20191. appllcable accountin8 Standaids and the
Companies Act 2￿6. The financial 5tatement5 are presented In Sterllng 1£).
1.2 Gvlng Concern
18 months on from the first lockdown the SMT and current trustees have worked hard to mltlgate the overall impad of
the COVID-19 pandemic on both it5 income and expentliture and are conflilent about the charlty's vlability Sn the near
future and therefore consider that there are no material ￿n￿rtaintieS about the Charlty's ability to continue as a going
concern.
1.3 Donatlon5
Voluntary income is received by way of donation5, legacie5 and 8ifts and is included In full In the SOFA when recelvable.
The value of servlces provlded by volunleers has not been Included In the accounts.
IA fjrants, Contracts and other Income
Grants and contracts are recognised in full in the SOFA when receivable. Other incoming resources are Included In the
SOFA when recelvable.
1.5 Resour¢es expended
All expenditure is accounted for on an accruals basis and 15 inclusive of VAT. Expendlture has been classlfled und
actlvitle5 which allocate all costs related to the actlvlty Induding the c05t of managin8 and administering the activity.
The cost of managlng and adminlsterinB the actlvlty (support costl Is an Indlrect cost and Is allocated to the acllvlty based
on dlrecl servSce ¢￿t5 Incurred on that activlty.
As a 8rowln8 organlsatlon we have revlewed our prevlou5 Resources cate8orisatlons on the face of the Sofa and Dur notes
and have grouped them under two charltable actlvltles to better reflect the current Structure of our or8anisalion.
Governance cost5 Include those cost5 associated with meetln8 theconstitutlonal and statutory requlrements of the charitv
and Include audlt fees and costs Ilnked to the strate8lc management of the charltv.
1.6 Fund accountln8
Resiricted funds are grant5 and contracts. donations and other incornin8 re50urce5, which are lo be used lor specSfic
purposes as laid down by the donor. EKpendlture whlch meets these criterla Is char8ed to the fund. In the event that
followlnB the completion of the 5peclfic purpose for whlch the funds had been recelved there are lunds femalnln8
unspent, the orlginal donor of the funds 15 contacted. Following discussions with the donorthe fund5 are returned, or with
the donor's consent either retained and transferred lo unlestrlcted funds or used for slmilar purposes on another project.
Unrestricted funds are grants and contract5, donation5 and other incoming resources recelvable for the objects of the
charlty without further speclfSed purpose and are available a5 general funds. Designated funds are unrestricted funds
earmarked by the tru5tee5 for particular purpr)5es.
1.7 FSxed ass￿5
Fixed assets are stated al c05t le55 accumulated depreclatlon. The cost of monor addltions or those costlng below £1,000
are not capitalised.
DepTeclatlon Is provlded at rates calculated to wrlte off the cost of each asseL less ifs esllmated resldual value, over the
useful economic life ol that asset as follows..
Furniture and other equipmen1= 20% reducing balance
19

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
1.8 OperatlnB leases
Rentals payable under operating leases are charged to ihe SOFA as Sncurred over the term of the lease.
1.9 Penslon cosls
The company particlpates In the Age Concern 5ertlon of the Age UK Retlrement Beneflts scheme. whlch Is a multl-
ernployer defined benefit Scheme. The company also operates a deflned contrlbution pension scheme. Both schemes
are accoktnted for in accordance with FRS 102 and descrlbed In more detail In note 12.
Inrimne from donatlons and legacles
Unrestrlcted
funds
Restrlcted
funds
Total
2021
Tot•1
2020
Donatlons and Blft ald donatlons
Le8acles
Trading distributlon donated
Membershlp fèes
35,483
35.483
I,oc
9,548
744
18,124
9,S48
744
7,217
969
46.77S
46.775
26.310
3 Income from <h•rlt•ble actlvltles
Unr•rtrlct•d
fvndi
R•strla•d
furKIs
Tot•1
2021
T¢tsl
zo
UK Government Job Retentlon Scherne
LB ol Enlleld-ICF grant
4e UK-EON
EDA-Informatlon & Advlce Project
TFL and The London Marathon Trust
ome from Hospltal (Alpha Care SFeclallstsl
London Cornmunlty Respons*
Age UK London-special reserve fund
Age UK London-TAM Grant
L8 of Enfleld-VCS Carers Outcorne 2 Ilcanl
NHS- Fa115 Prevention. Demenlla & Frallty
Foot care
Big Lottery Fund- Fk tor Llfe
CAF
Comrnunlty Barnet
The Julla and Han5 Rau5in8Trust
City Bridge Trust
The Armed Forces Covenant Fund Trust
Age UK- Support Setvlces
Age UK Charlty- Emergency response
LB of Enfleld-Covld-19 response
LB of Enfie1d-Covitl-19 vèctination
10.037
10.097
9362
10,037
10,097
9,362
21,840
1,104
4,458
23,692
7.567
5.668
253.675
226,616
21,840
21,840
1.104
4,458
25,OQO
23.692
7.567
5.668
253.675
226,616
266,500
224,787
24,741
63,096
31.737
45.734
31,737
4S,734
13.OQO
81.770
14.367
9,568
24.678
38.031
39.613
13.000
81.770
7.183
10,500
7.184
9,568
24,678
17,263
38.031
39,613
880
673,715
199,780
873A93
653,726
20

AGE CONCERN ENFIELD (OPERATING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
3.1 Cllent and Dlrect care iontrlbutlon5
UnrestrScted
funds
Restrlcted
lunds
r￿al
2021
Total
2020
Cllents and DSrert Care Contributions
415,276
415,276
639,150
415,276
415,276
639,150
3.2 Income earned from other tradl
tl¥ltSes
Unrestrlcted
funds
Restrlcted
lunds
Total
2021
Total
2020
Raffles
Fundralslng
947
11,927
12,874
3.3 Bank and Investment Interest
Unrestrlrted
funds
R¢strl¢ted
funds
Total
2021
Total
2020
288
887
288
887
21

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTESTOTHE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Net Sncornel lexpendlturel for the year
2021
2020
Net movement in funds is stated after chargin8'.
Depre¢latlon
Auditors, remuneratlon
Operating leases- equlpment
627
7,380
6,711
2.519
7,200
9,469
7 Trustees, remuneratlon and relmbursed expenses
The trustees recelved no remuneratlon nor reimbur5ernent durin8 the year12020.' £nlll
The Cost of trustee Indemnlty Insurance amounted to 1,404,12020'. £1,172)
8 Staff costs and numbers
Tot•1
2021
Total
2020
Salarles and wa8es
Soclal securlty costs
Penslon contributions
Pension Scheme recovery payments
Temporary Staff costs
Staff travel,tralnln&retrultment & payroll
processln8 Costs
798,396
56,001
22,383
21,624
26,033
746,796
54,814
20,878
43,248
78,043
19,274
25,456
943,711
969,235
The average number of full and part-tlme
employees durin8 the year were as follow5:
2021
2020
Care and Support Services
Preventlon and Wellbein8 Services
Management, Finan￿ and Administration
28
12
28
12
45
45
No employees recelved emoluments of more than £60,000 per annum.
Senior Mana8ement Personnel costs amounted to £153k12020-IIOkl.
The Senior Mana8ement team 15 made up of ..
Ben Ingber- Chief Executlve Officer
Venetta Hunt- Head of Care Services
Kaya Taylor- Financial Director
Allson Gordon- Head of Prevention Service5
25

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
TanBlble flxed assets
Furnlture and Equlpment
Cost
At l Aprll 2020
24,070
At 31 March 2021
24,070
Depreclatlon
At l Aprll 2020
Char8e for the year
19,523
627
At 31 March 2021
20,150
Net book value
At 31 March 2021
3,920
At 31 March 2020
4,S47
10 O•btors
2011
2020
Trade debiors
Prepayment
Other debtors
55,529
8,169
14,711
68,774
,196
5.320
78,409
82,29)
26

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
11 Credltors: amounts falllns due wlthln one year
2021
2020
Trade creditors and accruals
Other creditors
Delerred Income
16.823
20,702
110,040
19,408
32.123
147,S65
Sl.531
12 Penslon scheme
The Company partlclpales In the Age Concern 5ectlon of the A8e UK Retlrement 8eneflts scheme, whlch Is a multl-
employer defined benellt schemè. The company also operates a defined contrlbution pension scheme. Further
Informatlon about both schemes Is below'.-
Deflned benefit
The d15closures below are provldetl In respect of the Age Concern Sectlon of the Age UK Retlrernent Beneflis Scheme In
respect ol A8e UK Enfield only I'the Scheme'l, and presented In £OOO's In accordance wlth the actuarlal note provldeil.
The level of benefits provlded by the Scheme depends on a memberfs length of servlce and Ihelr salary at Ihelr date of
leavlng the Scherne. Thls Section of the Scheme closed lo future accrual on 30 November 2008.
A full actuarial valualSon of the Scheme was carrled out as at 31 March 2019 and the results of thls valuatlon have been
pdaled to 31 March 2021 by a qualified independent actuary. The expected employer contributlons for the year endlng
31 March 2022 are £43,000. These contributlons include an allowance fof admlnistratlon expense5 and PPF levles.
The results olthe latest fundlng valuation at 31 March 2019 have been adjusted to the balance Sheet date takln8
account of e¥perien¢e over the period sSnce 31 March 2019, chan8es In market condltlons and differences in the
flnanclal and demo8raphlc assumptlons. The present value ol the defined benefit obligations was measured u5in8 the
Projected UnSt Method.
The prlncipal assumptions used to calculate the liabilities under FRS102 are set out below..
Maln flnanclal assumptlons,.
31 Marth 2021
31 March 2020
%pa
2.80
1.80
NIA
RPI Inflatlon
CPI Inflatlon
Rate of increase in salaries
Pension increases
Rate of increase In payment of pre 2￿6 pensions
Rate of increase In payment of post 2006 pen51ons
Discount rate for Scheme liabilities
3.10
2.30
NIA
3.10
3.Of)
2.50
2.20
2.10
27

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Defirted btneflt IcorTrtlnuedl
Main demo8raphic a55umptlons:
2021
95% of S3P base tables
projected by year of blrth
assumlng future
improvements In Ilne wlth
CMI 2020 core projectlon5
with a long-term rate of
Improvement of 1.0% pa.
2020
S3P base tables prolected bv
vear of blrth assuming future
Improvements in line with
CMI 2019 core projections
with a long-term rate of
Improvement
of 1.0% pa
Mortality
Years
Years
22.1 years la8e 87.11
21.7 years lage 86.71
24.4 years lage 89.41
24.0 years lage 89.01
23.1 years laBe 88.11
22.7 years laÉe 87.71
25.6 years lage 90.61
25.2 years laBe 90.21
Allowance has been made for
Allowance has been made
all members lo exchange 80% for all rnembers to exchange
of the maxlmum cash
80% of the maximum cash
allowance avallable upon
allowance avallable upon
retirement.
retlrement.
Llfe expectancy for male currently aged 65
Llfe expectancy for female currently aged 65
Llfe expectancy at 65 for male currently aged 45
Life expectancy at 65 for female currently aged 45
Cash commutation
S¢heme asset allocatlon:
31 March 1021
£0005
351
229
31 March 2020
£Oth)$
249
209
120
1,097
17
1,692
Equllles
Dlverslfled Growth Fund
Property
GSlts and Bond5
Cash
Total
19.3%
12.5%
0.0%
65.8%
2.4%
IC4J.O%
14.7%
12.4%
7.1%
64.8%
i.o%
ioo.o%
1,199
43
1,822
None of the scheme's assets are Invested in any property or other assets used by the employer.
R•¢on¢lllatlon of lunded status lo balart￿ she¢t.'
31 March 2021
£OOOs
1,822
11,8361
1141
31 March 2020
£OCKIs
1,692
11,7041
1121
Falr value of a5set5
Present value of funded deflned benefii obli8ations
Funded status
Unrecognlsed a95et
Assetllliabilityl recognlsed on the balance sheet
Present value of unfunded defined benefit obllgatlons
1141
1121
28

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Deflned benetTt lcontlnuedl
Deftned contrlbutlo
The assets of the defined contributlon stheme are held separately from those of the company In an independently
adrnlnlstered fund. The pension cost char8e for thi5 Stheme represents contributions payable by the companyto the fund
17%) and amounted to £22,38312020'. £20,878)
Defin•d b•n•llt l¢ontlnuedl
Hlstory of experlence ialns and loss•s:
2021
É'ooo
1,822
11,8361
2020
£'ODO
1,692
11,7041
Present value of scheme Ilabllltles
Falr value of scheme assets
Surplu51 Ideficltl the scheme
1141
1121
Amounts rnco8nls•d In Income stat•m•nt
2021
É'ooo
2020
Operatlng cost..
Current seivice cost
Admlnlstratlon expenses
Past servlces cost lincl.curtsllments1
Settlement cost
Flnancln8 (Qst
Interest on net defined benefit Ilabllllyllassetl
Penslon expense recognised in proflt and loss
io
io
io
Amounts re￿8n1$¢d In Other Compreh•nsS¥e Income IOCII
2021
2020
£'ooo
1311
76
Asset gainslllossesl arislng durlng the year
Liability gainsliosses arising during the year
Change In the effect of the a55ei ceilin8
Total amount recognlsed In OCI
134
11481
1141
45
29

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED>
FOR THE YEAR ENDED 31 MARCH 2021
Defined benefit Icontlnuedl
Changesto the present value of the defined beneflt obll8ation durln8 the year
2021
2020
E'oc
1,790
Openlng def*nèd benefit obll8ation IDBOI
Current service cost
Interest expense on D80
Contributions by Scheme member5
Acturlal Igain511105ses on scheme Ilabllltles
Net benefits paid out
Past servlce cost Ilncl.curtailmentsl
Net increase In liabilltie5 from disposalslacqulsltlons
Settlements
C105in8 fair value of Scheme assets
1.704
37
42
1761
1521
1531
1,836
1,704
Ch•n8es to the falrvalue of scheme •ssets durln8 the ye•r
2021
2020
£'cK)o
1,700
41
1311
43
Openlng fair value of kheme assets
Interest Income on Scheme a55e15
Galnlllossl on Scheme assets
Contributions by the employer
Contrlbutlon5 by Scheme member5
Net beneflts pald out
Adminlstratlon costs Incurred
Net Increase In assets from dlsposalslacquisltions
Settlements
Closing fair value of scheme asset5
1,692
37
134
22
1531
iioi
1521
1,822
1,692
A¢tual relurn on Scheme asseti
2021
2020
£.￿0
41
31
io
Interest income on Scheme asset5
Galnlllossl on Scheme assets
Actual return on Scheme assets
37
134
171
30

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
IY Analysls ol net assets b•tw••n funds 2021
Unrestrlcted funds
Restrlcted funds
Total
Funds
Tangible fixed assets
Current assets
Current Ilabllitles
Oefined benefit pension liability
3,920
622,508
1147,5651
114,0001
3.920
628,755
1147,5651
114,0001
6,247
Net 4Mets •t 31 March 2021
464,863
6,247
471,110
Analysls of iroup n•t a55•15 between fund5 20ZO
Unr¢sirl¢ted funds
Rvtrlcl¢d funds
Totol
Funds
Tan8ible flxed assets
Current assets
4,547
376,451
151,5311
112,QJOI
4,547
420,815
ISl,S311
112,frJOI
44,364
Defined benefit penslon Ilabllitv
Nei amets at 31 Mar¢h 2020
317,467
44,364
361,831
31

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTESTOTHE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
14 Statement of funds
Ati
Aprll
2020
At31
March
2021
Income
EMpendSture
Transfers
UnrestfScted funds
General fund
Designated funds
Defined beneflt penslon liablllty
329,467
1,106.052
30,OJO
11,024,206)
37,550
448.863
30,000
112,OC#)I
317,4fj7
12,0001
11,026,206)
114.0001
464,863
1,136,052
37,550
Rertrlcted funds
H8ilthy Uvlng S•rvlw4
Olgltsl Connectlons
Fit for Life
Carers Fitness Group
23,692
58,796
123.6921
158,7961
38,117
6,247
138,1171
6,247
C•re SupportS•r¥lc•i
Communlty support Servlces
Day care Servlces
Covld-19
appeal
The Armed Forces Trust
Informatlon Servlces
48,744
42,673
148,7441
142,7311
58
9,568
16,307
19.6161
116,7681
48
461
Total re￿rIcted fund5
44.364
199,780
1200,3471
137,5501
6,247
Total funds
361031
1,335032
11,226,5531
471,110
The General fund represents the unrestricted funds of the Charity that are not desl8nated for partlcular purp05es.
De51
nated funds..
A deslgnated fund wa5 created to rneet the Ilkely upcomln8 Ilabllltle5 attached to the management and malntenance of
the Parker center once the lease with the local authorlty has been hnallsed.
The C•rers Fltness Group fund5 encoufa8e healthy lifestyles by resplte to carers and enourge them to be
actlve.
rkted funds iransf
The Fit For Life 8ig Lottery fundlng covered the perlod from 2012-2020. Following the completlon of the prolect
funded by the Bl8 Lottery the income and expenditure across the whole period has been reconciled and the
transfer represents a reimbursement of Unrestrlcted funds for restrlcted project expendllure whlch had been
historically charged to Unrestricted Funds
32

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Statement of funds Icomparatlvel
At l Apr51
2019
Income
EKpendlture
Transfers
I pension
xheme
mo¥ernerrt
At 31 M•rch
2020
Unrestrlcted fund$
General fund
Defined benefit ppnsion Ilabilitv
273,920
190,0001
1,245,110
11,184,082)
78.(IXJ
15.4811
329,467
112,0001
183.920
1,245,110
11,106,082)
{58811
317.467
Restfl¢ted funds
25,023
6,247
63,096
150,0021
38,117
6,247
Carers 'fltne55 Group
Care support 50rvlce5
Footcare
24,741
130,2221
5,481
Total restrlcted fund5
31,270
87,837
180,2241
5,481
44,364
Total funds
215,190
1,332,947
11,186,306)
361,831
Unre5tfl¢ted lunds:
The Gener•1 fund represents the unrestrl¢ted funds of the Charlty that are not deslgnated for partlcular purposes.
Re5lrlcted funds:
Healthy Ll¥ln8 Ser¥ke5'.
The Frt for Ul• fund5 encoura8e healthy lifestyles to enable older people to age well.
Care Support Ser¥ke5
The Home from Hospllal fund is to support and assist older people on retum from hospltal.
The Footcare fund is to provide footcare servlce5 for older people.
The Home Support Network fund helps older people Ilve Independently by enablln8 them to access Informatlon,
advlce, support and practical help.
IS Related party
There were no related party transactions durin8 the year or prior year12020'.nill
33

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
NOTESTO THE FINANCIAL STATEMENTS {CONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
16 Statement of Cash Flows
Reconcllation of net income/lexpendlture} to net
16.1 (ash flow from operatlng actlvltles
Current
Year
Prlor Year
Net Incomellexpendlturel for the reportinB period las per
the statement of flnJnclal actlvFtle51
Adjustments for..
Depreclation charBes
Dlvldends. Interest and rents frorn Investments
Ilncreasel/de¢rease In debtor5
Increaselldecreasel In CTedltor5
111,279
68,641
627
13,2521
3.881
96,034
2.519
13,8891
69,245
16,559
Net cosh provlded by lused Inj operatlnq uctlvltles
208,569
153,075
16.2 Analysls of cash and cash equS¥alents
Current
Year
Prlor Year
Cash in hand
Notlce deposlls Iless than 3 months)
426,710
123,636
21S,034
123,491
Total ¢ash and Cash equlvalents
550,346
338,525
17 Impact olCovld-19 Pandemlc
The COVID-19 outbreak Sn early 2020 and the subsequent events ha5 the potentlal to have a long-term Impact on the
harlty's Incomlng fund5 and re50urce5 expended in the comlng years. as well as on the falr value of the charity's assets
and Ilablllties. However, the Trustees havin8 consSdered the rlsks laced by the charity as well as the opportunitie5 for
growth the pandemic offered, are confldent that li has sufficient plans, reserve5 and flexlbllity to ensure that It Can
Continue to expand and dellver Its essentlal services for the foreseeable future.
2020121 wa5 a year that brought In many challenges but a150 offered the charlty the opportunity to Increase Its vlslbllity
In the borough, to work ¢105ety with the local government and local CCG, to better serve and support Its cllents and
thelr familie5.
34

AGE CONCERN ENFIELD (TRADING AS AGE UK ENFIELD)
ACKNOWLEDGEMENT
We would Ilke to thank the following funders for their support during 2020121 that has enabled us to
maintain our valuable well established Se￿Ice5, supported us to adapt those seNices to meet the challenges
of the pandemic and increased client needs a5 well as develop new and innovatlve seNices to meet emerging
needs.
Our funders are:
London Borough of Enfseld
Enfleld Cllnical Commissioning Group
The Julia and Hans Rausing Trust Charity Survival Fund
City Bridge Trust
Arrned Force5 Covenant Fund Trust
Transport for London & The London Marathon Trust
Age UK Natlonal
Awards for All
Natlonal Lottery
Age UK London Speclal Reserve fund
Charity Aid Foundatlon ICAFI Re511ience Fund
London Funders Wave 2- City Bridge Trust
35