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2023-03-31-accounts

Company no. 03377199 Charity no. 1063226

The Carers Centre (Bristol & South Gloucestershire) Report and Audited Financial Statements

31 March 2023

The Carers Centre (Bristol & South Gloucestershire)

Reference and administrative details

Reference and administrative details Reference and administrative details
For theyear ended 31 March 2023
Company number 03377199
Charity number 1063226
Registered office and The Vassall Centre
operational address Gill Avenue
Bristol
BS16 2QQ
Status The Carers Centre (Bristol and South Gloucestershire) is known locally as
Carers Support Centre (CSC).
Trustees Trustees, who are also directors under company law, who served during
the year and up to the date of this report were as follows:
Mary Whittington Chair
Andy Bell Treasurer (Deceased 6 September 2023)
Jennifer Cheshire
Graham Hunt (Appointed 15 September 2023)
Sian Jones
Jamie Lavis (Resigned 1 September 2022)
Pearl Raymond
Jennifer Tomkinson
Louise Winn
Company secretary Tim Poole
Chief Executive Officer The Trustees delegate the day-to-day leadership and management of the
organisation to the Chief Executive Officer, Mr Tim Poole.
Bankers Virgin Money
5 Northgate Street
Gloucester
GL1 2AH
Auditors Godfrey Wilson Limited
Chartered accountants and statutory auditors
5th Floor Mariner House
62 Prince Street
Bristol
BS1 4QD

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

The trustees present their report along with the financial statements of the charity for the year ended 31 March 2023.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the Memorandum and Articles of Association and the Statement of Recommended Practice - Accounting and Reporting by Charities (effective from January 2019).

Governance and Management

Governing document

The Carers Centre (Bristol and South Gloucestershire) is a registered charity and a company limited by guarantee and is governed by its Articles and the Companies Act 1985, 2006 and the Charities Act 2006, 2011. It is known locally as Carers Support Centre (CSC) and is a network partner of Carers Trust. Whilst benefiting from access to resources and support through this membership, it retains full autonomy over local policy, governance and procedures.

Risk review

All identified risks are allocated to the relevant subcommittee of the board to monitor. The Board of Trustees delegates the evaluation of risks to the relevant subcommittees, which meet quarterly to review and update the risk register. Major risks and/or new or increasing risks are reviewed by the full board quarterly.

Internal risks are minimised by the implementation of effective internal control procedures, which ensure both appropriate authorisation of all transactions and consistent quality of delivery for all operational aspects of the charity. These procedures are periodically reviewed for their continuing effectiveness.

The risk register was updated throughout the year and is a standing item for discussion at all Subcommittee meetings, namely:

All subcommittees have terms of reference which are reviewed annually and usually report back to the Board of Trustees before any decisions are taken.

Organisational structure

The CEO is responsible for the day-to-day running of the organisation and line manages a Senior Management Team and Policy and Engagement Lead. The CEO will take decisions on a day-to-day basis and refer to the chair of Trustees when appropriate.

A board of Trustees, who are also the company directors, are legally responsible for the organisation and governance of CSC.

A joint Trustee board and senior management team strategic plan is produced annually with quarterly update reports provided to Trustees.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Appointment of Trustees

At each Annual General Meeting one-third of the Trustees who are subject to retirement by rotation shall retire. The Trustees to retire by rotation are those who have been longest in office since their last appointment or reappointment. A retiring member is eligible for re-election.

The Charitable Company can from time to time by ordinary resolution increase or reduce the number of Trustees and determine in what rotation such increased or reduced numbers shall go out of office. The board of Trustees shall have the power at any time to appoint any person to be a Trustee against determined criteria to provide a balanced board skill set including carers with lived experience. The Charitable Company may, by ordinary resolution, of which special notice has been given, remove any Trustee.

During the last twelve months one trustee appointment to the board has been made. In September 2023, Graham Hunt was appointed as a Trustee. Graham joins with significant charity trustee board experience supporting carers and cared for as well as having had a successful career in business. Graham is also a management accountant.

During the financial year, Jamie Lavis resigned as a Trustee in September 2022 due to his increasing work commitments.

Sadly, in September 2023, Andy Bell passed away. Andy had been long associated with Carers Support Centre as well as other local charities. He supported the financial management of the charity in his role of Treasurer for a number of years, a role which he performed with great commitment. Andy will be sorely missed by his fellow trustees, staff, carers, friends and family.

Trustee induction and training

A skills audit and review of Trustee board meetings takes place annually. The outcomes of this are reviewed and used to inform future recruitment, training and development.

Trustees will have an annual review meeting with the Chair of Trustees, where performance and individual training and development needs are discussed. All Trustees are also invited to attend ‘snapshot’ training sessions, as and when appropriate. Trustees are encouraged to choose a specific work area to take a lead on and liaise with the specific Senior Manager, provide feedback on activity to the board of Trustees and raise any issues and developments, as appropriate.

The Board are currently in the process of implementing a renewed Board Performance Review process.

Networks and partnerships

CSC works in partnership both strategically and operationally with all sectors across Bristol and South Gloucestershire to raise carer awareness, increase identification and provision of support services.

CSC is a network partner of Carers Trust and can access the support from Carers Trust Network Support Manager for any governance support, advice and training. The Chair and CEO can attend quarterly regional meetings to keep abreast of developments within Carers Trust and to network with CEOs and Trustees from other organisations across the South West. Carers Trust also holds an annual National Conference, which an allocated Trustee, along with the CEO, can attend, where there are specific workshops related to governance and networking opportunities.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Pay and remuneration

The organisation has a remuneration policy. Levels of remuneration are recommended by the CEO and considered by both the Personnel Subcommittee, to determine fairness etc. and the Finance Subcommittee, to consider affordability. A joint recommendation is then put to the full Board for a decision to be made.

This process is also used to:

Vision, Mission, Objectives and Activities

On the back of a recommendation from the Organisational Review, we undertook a review of our organisational Strategy, Mission and Values. This involved working with Trustees, staff, and carers and resulted in a new strategy being signed off, summary below:

Our vision:

‘A better life for carers of all ages where they are recognised, valued and supported in their caring role and empowered to fulfil their own aspirations.’

Our mission:

Our values:

We will be led by carers’ needs involving them in service planning and development and encouraging other organisations to do the same;

We will constantly review and refine our services, developing and sharing good practice;

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Underpinning our strategy are our key strategic aims:

1. Achieving carer outcomes – supporting and empowering carers to achieve a better quality of life, through provision of a wide range of responsive services. We will:

2. Extending our reach – identifying carers not in contact with support services to make them aware of Carers Support Centre and what we offer. We will:

3. Influential voice – promoting co-production of our services and governance and those of other organisations, through a strong, independent voice for carers. We will:

4. Sustainability – being a well-run charity attracting funders, commissioners, volunteers and supporters. We will:

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

5. Equality, diversity & inclusion – embedding equalities across the organisation, removing barriers to accessing our services. We will:

6. Employer of choice – striving to be the charity people choose to work and volunteer for, prioritising learning, where they can make a difference alongside having a good work/life balance.

Charitable objects

CSC’s objects, as set out in the governing article are:

To support adult and young (children) carers residing in Bristol and South Gloucestershire who are, or were, carrying out a caring role for persons who are disabled, elderly or ill, by the provision of practical help, advice, assistance, service, advocacy and support.

By working to the objects as detailed above the Charity satisfies the public benefit requirement, as detailed in the Charities Act 2011 by providing practical and emotional support to carers and former carers in need, thereby improving their health, well-being and overall quality of life. Further evidence on public benefit can be found throughout this report and in the organisation’s annual review.

We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our aim and objectives and in planning our future activities. The Trustees consider how planned activities will contribute to the aims and objectives they have set.

CSC aims to provide information and support for carers, raise awareness of carers’ issues and involve carers in the planning and provision of services to meet their needs.

Our aim is to improve the emotional, social, financial and practical situation of the individual carers we support, and to work towards better support for, and understanding of, carers generally within the area of Bristol and South Gloucestershire.

Principles for achieving objectives

CSC seeks to achieve its aims and outcomes through the following principles:

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Significant activities

The significant activities undertaken in furtherance of these objectives are:

Achievements and Performance

Here at Carers Support Centre, we are driven by one simple goal:

“A better life for carers of all ages”.

What a ‘better life’ looks like is different for every carer. For some it’s feeling less lonely and isolated, for others it could be being financially better off, having better access to support for themselves and their loved one, or it’s simply the comfort of knowing there is someone there for them in their time of need. For young carers it’s often being able to enjoy a childhood or succeed at school. Everything we do is driven by the individual needs of carers across Bristol and South Gloucestershire.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

The Census 2021 results suggesting a reduction in the number of unpaid carers are not reflected in our day-to-day experience. Like most support services, be they voluntary or statutory, we are seeing an increase in demand across the board.

This is not just reflected by the numbers but also, worryingly, in the complexity of the caring responsibilities and the impact that has on carers’ health, wellbeing and personal aspirations. Overlaying all of this has been the cost-of-living crisis which has seen carers disproportionately affected, increasing their vulnerability and that of those they care for.

The support we provide has never been needed more, but we can’t do it alone. We are grateful for the collaborations we have with many other voluntary sector organisations and with our statutory partners.

CSC has successfully navigated a couple of challenging years which have been significantly disrupted by having to tender for all of our core contracts. Having secured the South Gloucestershire contracts this year, along with the Bristol contracts last year, the organisation is in a relatively stable place, albeit still facing financial challenges.

Following is a brief snapshot of some of our key achievements.

Adult carers

In 2022/23, 2,338 carers turned to us for help for the first time taking the total number of carers registered with us to 15,921 .

▪ CarersLine

Our confidential telephone information and advice line for carers.

Carers Support Centre is available to answer any questions or listen to any concerns. We make time for everyone who contacts us. Our conversations help us to understand the difficulties that carers face. CarersLine supported 3,246 carers either by phone or online.

▪ Carers assessments

▪ One-to-one support

Based on Carers Assessments, our Carers Support Officers worked with 805 carers identifying and providing solutions for their individual and family needs.

▪ Carers support groups

During the year, 479 carers were supported through our network of community and online based support groups.

▪ Carers emergency card

Peace of mind for carers in the knowledge that should they have accident or be taken seriously ill, carrying this card will ensure the person they care for will be kept safe.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

During the year we issued 763 new Emergency Cards, bringing the total registered to 6,540 ensuring continuity of support should an adult carer have an accident or be taken seriously ill. If a carer has an accident/emergency or is taken seriously ill, then the card can be used to alert a 24hour emergency call centre that the person they care for needs help.

▪ Wellbeing service

Giving carers regular telephone support and guidance through befriending, mentoring and counselling.

We commissioned an external evaluation of our Wellbeing Service in 2022 to review the achievements of our National Lottery Community Fund award. It found the pandemic has ‘changed the landscape of the need for wellbeing support’ amongst carers, the service has developed strong pathways both internally and externally and provides a value for money intervention.

The external evaluation found:

We provided professional counsellors to give carers a safe, independent and confidential space to talk about their concerns, feel listened to and respected and understood.

We provided approximately 550 hours free counselling to 86 carers. Our impact measurement throughout their time with us showed that as a result of the counselling:

▪ Befriending and mentoring

Matching carers with trained volunteers who provide conversation, companionship and emotional support, helping carers to cope with the sense of loneliness and isolation that many feel as a result of their caring role.

Linking up carers with a trained mentor who has experienced a similar caring situation. The mentor shares their own experience and helps the carer to understand what support is available.

We provided befriending or mentoring to 100 carers. Cares regularly tell us that having that contact with others, often people who have experienced being or are a carer is a lifeline.

▪ West of England Works project

Employment and skills support for unpaid carers.

West of England Works aims to support young people and adults who face multiple and complex barriers to securing sustainable employment and training.

38 carers successfully completed the programme, moving from being economically inactive to being in training/education, active job searching and employment.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Sadly, the funding for this project came to an end at the end of the year and the service was wound down.

▪ Walk and Talk

Following a fundraising success, we’ve been delighted to offer this new service to carers, initially for two years, to run 23 Walk and Talk groups.

Through consultation with carers, we found out that they would welcome a walking service. Of the over 200 respondents, 78% welcomed the idea of walking with other carers.

Building on this, and the success of two pilot walks, Walk and Talk was developed with the triple aims of:

The new service is proving very successful. As well as addressing isolation and lack of physical activity we are seeing over 55% of groups continuing once the programme of walks has ended, providing ongoing sustainable and mutual support to carers within their community.

▪ Carers break service

Regular volunteer sitters in South Gloucestershire giving carers a break.

This service for carers is provided by volunteers, all of whom are trained, supported and managed by us. It enables carers to take a 2/3-hour break on a regular basis – usually weekly or fortnightly.

Our volunteers undertook 360 sits with the cared for person to give their carers a break, totalling 755 hours.

▪ Training and workshops

Addressing the needs of carers through quality, professional training.

We provide courses to help carers manage on a day-to-day basis, particularly through our core programmes, Caring with Confidence, and Understanding and Caring for Dementia.

In addition we delivered workshops in First Aid, Mindfulness, Adapting & Recovering and Stress Management.

▪ Carers liaison service

Support for carers through GP practices and in hospital.

▪ Hospital support

We provide help, support and advice to carers from the point of admission to discharge as a carer and/or as a patient.

The service supported 578 carers as well as providing Carer’s Surgeries and information stands.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

▪ GP support

A dedicated team which works with GP practices to help identify and support carers.

We have continued working with over 50 GP practices across Bristol and South Gloucestershire. As a result of our development work and close working relationships with GP practices, they have referred 891 carers to us for support.

As part of our GP Award Scheme, we assessed 18 surgeries awarding 14 Gold and 4 Silver awards.

Young carers

We work with young people in helping them to feel positive about being a young carer, feel less isolated, reduce inappropriate care, enable them to plan for their future and seek support when they need. We do this through individual and family support, activities, groups and outings.

In the last year:

Overall, 602 young carers are registered with us and receiving support, an increase of 22% .

Young carers in schools

Run in partnership with Carers Trust and The Children’s Society, the Young Carers in Schools (YCiS) programme aims to increase identification of young carers, improve outcomes and provides awards for participating schools.

Starting with a baseline review of what a school is already doing for young carers, with the help of a dedicated development officer, the programme helps schools in supplying better support for young carers.

The number of young carers referred to us from schools was 143 , up 22% on the previous year. We were pleased to see 47 schools referring young carers to us for the very first time.

Young carers respite activities

▪ We provide a varied respite programme of day trips, residentials, groups, physical and creative activities.

All our activities are free to young carers, including transport and admissions. Activities not only give young carers some fun and a break from caring, but they also increase resilience and confidence, create lasting friendships and peer support.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

We provided 737 breaks, enjoyed by 270 young carers.

Currently, 18 young carers are active members of YCV.

As part of their work, YCV members plan and deliver workshops to professionals working with children and young people.

Carers engagement & involvement

Support for carers to get their voices heard, so they can influence health and social care provision and the services of Carers Support Centre.

Carers voice and policy lobbying

As well as our role as advocates for carers, we enable carers to be heard by local policy makers to influence the development of services.

We do this by:

One event, our Carer’s Rights Day event in November, focused on the impact of the cost-of-living crisis on carers. Eighty carers, local policy makers and professionals attended. The event was part of our work to support carers in lobbying councils to identify and support those carers significantly affected by this crisis. The result of this work was that South Gloucestershire Council now identifies carers presenting at their One Stop Shop advice centres and has ringfenced money for those carers most affected by the cost-of-living crisis.

We also supported carers to take part in focus groups and partnership meetings aimed at improving the local implementation of the new hospital discharge process. Together with carers we made sure that they were involved in this improvement process. One of the main results was that NHS staff developed clear information for carers who might be eligible for the one-off discharge grant - the grant is for household tasks or other support needed when caring for someone who is being discharged to home.

In collaboration with Your Park Bristol and Bath, we engaged carers in workshops about making parks accessible and inclusive for carers and the people they care for. This has led to the development of a pilot tool to enable carers and disabled people to audit their local parks.

In June, we submitted written and oral evidence to the South Gloucestershire Council Support for Carers Task and Finish Group. Our main recommendations for improving identification, support and information for carers were well received and included in the action plan for South Gloucestershire Carers’ Strategy.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Contribution by volunteers

Our volunteers are an invaluable asset to Carers Support Centre, selflessly dedicating their time, energy, and skills to help others without expecting anything in return.

Like unpaid carers, the work of volunteers can often go unrecognised, but their impact is immeasurable, and we certainly wouldn’t be able to do our work so well without the support of volunteers.

During the year, we received support from 75 volunteers, 23% of whom were carers or former carers, giving up 1,481 hours of support.

To us it’s very important that volunteering is not just one way, every opportunity should be mutually beneficial. That’s why we invest time in matching volunteers carefully to relevant opportunities that not only meet the needs of the charity but also those of the volunteers themselves. These vary from one volunteer to another, but just some of the benefits volunteers tell us they reap include:

Working in this way, volunteering becomes much more enjoyable, fulfilling and sustainable.

Ordinarily, CSC offers many volunteering opportunities, such as:

A recent survey of our volunteers reported that 100% of them would recommend volunteering for CSC.

News for Carers

Keeping carers updated and connected through our website, regular eNewsletters and our three times a year printed publication, Carers News.

During the year:

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Fundraising

The key drivers for Carers Support Centre to improve our fundraising performance are:

There will be a clear understanding from the Board and SMT about the priorities for fundraising every year. A prioritised list of ‘projects’ will be agreed which will inform the targeting of our fundraising activity. That said, we will also take advantage of ad hoc opportunities that may arise with the availability of new funding programmes.

During the year we have been successful with several funding bids. The most successful area of our fundraising is Charitable Trusts. This is not surprising as within the application process we have the opportunity to explain the need, what we do to meet that need and the impact of our support. This is harder to do when raising funds from the public at large who often respond to an emotive cause with a standout image.

We would like to thank the following for their support:

Alpkit Foundation; In Memoriam Of William Hancock Fund;
Bristol Brunel Lions Club; Moira Lodge of Honour;
Bristol Breakfast Rotary Club; Leonard Laity Stoate Charitable Trust;
Bristol Charities; Osborne Clarke;
Bristol City Council Youth Pucklechurch WI;
Sector Support Fund; Project Dragonfly;
Bristol City Council - Your Holiday Rotary Club of Bristol;
Hub Summer Programme; Royal Edward Lodge;
Bristol Community Health; South Gloucestershire Council - Area Wide
Bristol Masonic Benevolent Institution; Grant and Holiday Activities and Food
Bristol Phoenix Choir; Programme;
Carers Trust; Sir Jules Thorn Charitable Trust;
Chatterton Lodge; St James's Place Charitable Foundation;
Clifton Down Probus Club; Stone King Foundation;
Co-op Local Community Fund; Sunrise Foundation;
D'Oyly Carte Charitable Trust; The Clifford Charity Oxford;
Frome Valley Lodge; The Fulmer Charitable Trust;
Fulmer Charitable Trust; The Nisbet Trust;
Garfield Weston Foundation; The Thompson Charitable Trust;
Henry Nicholas Associates; Thornbury Rotary Club;
John James Foundation; Waitrose; and
John Lewis Community Matters Warburton's Families Matter.
Scheme;

We would also like to thank the many individuals who have donated individually, both one off and regular payments.

In addition, we would like to recognise our core funders, Bristol City Council, South Gloucestershire Council and BNSSG Clinical Commissioning Group, not only for their funding but also their collaboration and support.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Financial Review

Reserves

The organisation produces its budgets using a full cost recovery model whereby the overheads and running costs are allocated across all the organisation’s budget headings and income sources.

CSC has developed a ‘winding up costs’ calculator, which is reviewed annually. We are therefore able to assess more accurately the cost of closing the charity in the event of a significant reduction in funding, which would cause the organisation to cease operating.

Given that our main funders are required to give us 3 months’ notice of Service Level Agreement termination, there is no need to hold additional running costs for a period in reserves. The revised reserves policy is therefore that only the amount needed to cease operating be held as a free reserve.

As of 31st March 2023, the winding up costs are estimated at £218K, hence this is more than covered by our current free reserves balance of £256,523. As of 30th September 2023, the winding up costs are estimated at £230K.

Free Reserves Bfwd 1
April 2022		 1 April – 31 March
2023		 Cfwd 31 March 2023
Surplus
(Loss)		 Surplus (Loss)
Inclusive of Fund
Transfer		 Surplus (Loss)
General Reserves 429,807 23,704 453,511
Less FA (Investment +
tangible assets)		 210,537 -13,549 196,988
Total Free Reserves 219,270 37,253 256,523

Principal funding sources

Local Authority (Bristol City and South Gloucestershire Councils) and Clinical Commissioning Group (Bristol, North Somerset and South Gloucestershire) annual funding of £963,990 continues to account for the majority of our total annual income of £1,257,361 to deliver support services to carers of all ages.

Expenditure has supported achievement of the budget through the employment of staff and maintenance of premises and office functions, the provision and dissemination of information, and the provision of groups, events, breaks and young people’s activities. There has been some expenditure through small budgets to meet the needs of individual carers.

Investment policy

Our aims are to:

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

Investments

The charity has £150,000 (cost) on investment which is managed by St James Place Wealth Management, the performance of which is detailed in the accounts. The board regularly reviews the performance of the fund through the Finance Subcommittee.

Funds

The Charity regularly reviews its funds and has transferred balances from inactive or redundant budgets to projects where the service has been continued. Where funds are restricted and there is no continuation, we have contacted the funder to discuss the possibility of alternate ways of using the underspend or whether it should be paid back.

Restricted, unrestricted and designated funds

We are reporting a £67,681 deficit for the financial year ending 31 March 2023.

Future financial position

Like most charities, it is challenging to predict the future financial position of the charity with any great certainty, we remain concerned about the current economic and political environment that we are working in. The impact of the cost-of-living crisis is hitting CSC as well as the carers we support.

During the year we had to competitively tender for the South Gloucestershire carer services contracts. Despite the competition, we were successful in all three tenders. The tenders were for:

Having secured our core Bristol contracts in the previous financial year, we now have some stability over the next 2 to 4 years. We Our core funding position is shown below:

Carers Support Centre, Bristol & South Gloucestershire - Core Funding Streams

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Funders/Services Annual Valu e 2021 2022 2023 2024 2025 2026 20 27 2028
Bristol City Council £133,500
Young Carer Support
Young Carer Assessments
Bristol City Council £185,500
Adult Carer Suport
Bristol City Council £22,275
Parent Carer Support
BNSSG CCG £185,155
Bristol Carers Health Project
South Gloucestershire C.C. £101,100
Young Care Support
Young Carer Assessments
South Gloucestershire C.C. £241,908
Adult Carer Support
South Gloucestershire C.C. £54,900
S. Glos Carers Health Project
NHS Southampton £75,000
Walk & Talk, supporting carers in primary care
Community Lottery £98,000
Welllbeing Service
Big Lottery/ESF £124,707
Building Better Opportunities
Supporting carers into employment
and training
Raising awareness with businesses
Con firmed funding
Pot ential E xtensi ons within current contra ct

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

We have also been informed that Bristol City Council will activate one of the 12-month extensions to our Young Carers Contract which will take it to 31 May 2025.

The Trustees regularly consider the impact of these issues on the charity’s current and future position and continue to monitor it closely.

The charity holds unrestricted, general reserves of £453,511 and designated reserves which can be drawn down if necessary. The Trustees consider that the charity has sufficient unrestricted reserves and cashflow to continue operating as a going concern for a period of at least 12 months from the date on which these financial statements are approved. For this reason, the accounts have been produced on an ongoing concern basis.

Plans for future periods

As we move forward, we are working more at a local community level, developing relationships with trusted community groups, raising the awareness of carers and their needs and, through that, increasing the level of support available for carers in their local community.

Our plans for 2023/24 include:

Statement of responsibilities of the trustees

The trustees (who are also directors of the charity for the purposes of company law) are responsible for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charity and of the income and expenditure of the charity for that period. In preparing those financial statements the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and which enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

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The Carers Centre (Bristol & South Gloucestershire)

Report of the trustees

For the year ended 31 March 2023

In so far as the trustees are aware:

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Members of the charity guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of winding up. The trustees are members of the charity but this entitles them only to voting rights. The trustees have no beneficial interest in the charity.

Auditors

Godfrey Wilson Limited were re-appointed as auditors to the charitable company during the year and have expressed their willingness to continue in that capacity.

Approved by the trustees on 14 November 2023 and signed on their behalf by

Mary Whittington - Chair

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Independent auditors' report

To the members of

The Carers Centre (Bristol & South Gloucestershire)

Opinion

We have audited the financial statements of The Carers Centre (Bristol & South Gloucestershire) (the 'charity') for the year ended 31 March 2023 which comprise the statement of financial activities, the balance sheet, statement of cash flows and the related notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

19

Independent auditors' report

To the members of

The Carers Centre (Bristol & South Gloucestershire)

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of the trustees

As explained more fully in the trustees’ responsibilities statement set out in the trustees’ report, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

20

Independent auditors' report

To the members of

The Carers Centre (Bristol & South Gloucestershire)

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The procedures we carried out and the extent to which they are capable of detecting irregularities, including fraud, are detailed below:

(1) We obtained an understanding of the legal and regulatory framework that the charity operates in, and assessed the risk of non-compliance with applicable laws and regulations. Throughout the audit, we remained alert to possible indications of non-compliance.

(2) We reviewed the charity’s policies and procedures in relation to:

(3) We inspected the minutes of trustee meetings.

(4) We enquired about any non-routine communication with regulators and reviewed any reports made to them.

(5) We reviewed the financial statement disclosures and assessed their compliance with applicable laws and regulations.

(6) We performed analytical procedures to identify any unusual or unexpected transactions or balances that may indicate a risk of material fraud or error.

(7) We assessed the risk of fraud through management override of controls and carried out procedures to address this risk. Our procedures included:

▪Testing the appropriateness of journal entries;

▪Assessing judgements and accounting estimates for potential bias;

▪Testing transactions that are unusual or outside the normal course of business.

21

Independent auditors' report

To the members of

The Carers Centre (Bristol & South Gloucestershire)

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. Irregularities that arise due to fraud can be even harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charityʼs members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charityʼs members those matters we are required to state to them in an auditorʼs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charityʼs members as a body, for our audit work, for this report, or for the opinions we have formed.

Date: 15 November 2023

Rob Wilson FCA (Senior Statutory Auditor)

For and on behalf of:

GODFREY WILSON LIMITED

Chartered accountants and statutory auditors 5th Floor Mariner House 62 Prince Street Bristol BS1 4QD

22

The Carers Centre (Bristol & South Gloucestershire)

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2023

Restricted
Note
£
Income from:
Donations and legacies
4
19,494
Charitable activities:
5
Adult carers
904,285
Young carers
272,027
Other trading activities
6
-
Investments
-
Other
443
Total income
1,196,249
Expenditure on:
Raising funds
-
Charitable activities:
Adult carers
979,143
Young carers
316,822
Total expenditure
7
1,295,965
Net gains on investments
12
-
Net income / (expenditure)
(99,716)
Transfers between funds
(99,226)
Net movement in funds
8
(198,942)
Reconciliation of funds:
Total funds brought forward
468,081
Total funds carried forward
269,139		 Unrestricted
£
46,996
-
-
3,125
10,949
42
61,112
8,561
12,497
3,458
24,516
(4,561)
32,035
99,226
131,261
517,635
648,896		 2023
Total
£
66,490
904,285
272,027
3,125
10,949
485
1,257,361
8,561
991,640
320,280
1,320,481
(4,561)
(67,681)
-
(67,681)
985,716
918,035		 2022
Total
£
26,922
1,141,403
260,612
14,266
557
2,272
1,446,032
8,571
950,036
324,732
1,283,339
10,374
173,067
-
173,067
812,649
985,716

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in note 17 to the accounts.

23

The Carers Centre (Bristol & South Gloucestershire)

Balance sheet

As at 31 March 2023

Note
Fixed assets
Tangible assets
11
Investments
12
Current assets
Debtors
13
Cash at bank and in hand
Liabilities
Creditors: amounts falling due within 1 year
14
Net current assets
Net assets
16
Funds
17
Restricted funds
Unrestricted funds:
Designated funds
General funds
Total charity funds		 78,376
704,561
782,937
61,890		 2023
£
9,823
187,165
196,988
721,047
918,035
269,139
195,385
453,511
918,035		 2022
£
18,811
191,726
210,537
40,817
905,729
946,546
171,367
775,179
985,716
468,081
87,828
429,807
985,716

These accounts have been prepared in accordance with the special provisions applicable to companies subject to the small companies' regime.

Approved by the trustees on 14 November 2023 and signed on their behalf by

Mary Whittington - Chair

24

The Carers Centre (Bristol & South Gloucestershire)

Statement of cash flows

For the year ended 31 March 2023

Cash used in operating activities:
Net movement in funds
Adjustments for:
Depreciation charge
Depreciation on disposals
Losses / (gains) on investments
Interest from investments
(Increase) / decrease in debtors
(Decrease) / increase in creditors
Net cash (used in) / provided by operating activities
Cash flows from investing activities:
Interest from investments
Purchase of tangible fixed assets
Fixed asset disposals
Net cash provided by / (used in) investing activities
(Decrease) / increase in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year		 2023
£
(67,681)
11,841
-
4,561
(10,949)
(37,559)
(109,477)
(209,264)
10,949
(2,853)
-
8,096
(201,168)
905,729
704,561		 2022
£
173,067
12,343
(810)
(10,374)
(557)
24,202
81,919
279,790
557
(9,333)
1,945
(6,831)
272,959
632,770
905,729

25

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

1. Accounting policies

a) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities in preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

The Carers Centre (Bristol & South Gloucestershire) meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.

b) Going concern basis of accounting

The accounts have been prepared on the assumption that the charity is able to continue as a going concern, which the trustees consider appropriate having regard to the current level of unrestricted reserves. The charity has unrestricted net current assets of £451,908 and a cash balance of £704,561 at the balance sheet date. The charity has also had substantial contract income extended for at least 12 months from the balance sheet date. The trustees therefore consider that the charity is a going concern for a period of at least 12 months from the date on which these financial statements are approved.

c) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item of income have been met, it is probable that the income will be received and the amount can be measured reliably.

When donors specify that donations given to the charity must be used in future accounting period, the income is deferred until those periods. When donors impose conditions which have to be fulfilled before the charity becomes entitled to use such income, the income is deferred until the pre-conditions are met.

Income from the government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Income received in advance of contract delivery is deferred until criteria for income recognition are met.

d) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity: this is normally upon notification of the interest paid or payable by the bank.

26

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

1. Accounting policies (continued)

e) Funds accounting

f) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably.

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

g) Allocation of support and governance costs

asis of staff time spent on each area, as follows:
2023 2022
Raising funds 0.0% 0.0%
Adult carers 76.9% 72.4%
Young carers 23.1% 27.6%

h) Tangible fixed assets

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as

Computer and office equipment 3 years straight line Fixtures and fittings 5 years straight line

Items are capitalised when their purchase price exceeds £1,000.

i) Listed investments

Investments in quoted shares, traded bonds and similar investments are measured initially at cost and subsequently at their market value. The statement of financial activities includes the net gains and losses arising on revaluations and disposals throughout the year.

j) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

k) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

27

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

1. Accounting policies (continued)

l) Creditors

Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due.

m) Financial instruments

The charitable company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently recognised at amortised cost using the effective interest

n) Pension costs

The charitable company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the charitable company in an independently administered fund. Pension costs charged in the financial statements represent the contributions payable by the charity during the year. The charity has no liability under the scheme other than for the payment of those contributions.

o) Accounting estimates and key judgements

In the application of the charity's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.

The key sources of estimation uncertainty that have a significant effect on the amounts recognised in the financial statements are depreciation (as described in note 1(h)) and listed investments (as described in note 1(i)).

28

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

2. Prior period comparatives: Statement of financial activities

Income from:
Donations and legacies
Charitable activities
Adult carers
Young carers
Other trading activities
Investments
Other
Total income
Expenditure on:
Raising funds
Charitable activities:
Adult carers
Young carers
Total expenditure
Net gains on investments
Net income / (expenditure)
Transfers between funds
Net movement in funds		 Restricted
£
£
19,294
7,628
1,141,403
-
260,612
-
-
14,266
-
557
2,159
113
1,423,468
22,564
-
8,571
919,061
30,975
316,866
7,866
1,235,927
47,412
-
10,374
187,541
(14,474)
51,704
(51,704)
239,245
(66,178)
Unrestricted		 2022
Total
£
26,922
1,141,403
260,612
14,266
557
2,272
1,446,032
8,571
950,036
324,732
1,283,339
10,374
173,067
-
173,067

29

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

3. Government grants

The charity receives the following funding from local authorities in respect of the delivery of support for young and adult carers. There were no unfulfilled conditions or contingencies attaching to these grants in the current or prior period.

attaching to these grants in the current or prior period.
Bristol City Council
South Gloucestershire Council		 2023
Total
£
534,112
429,878
963,990		 2022
Total
£
589,305
404,096
993,401

Income from government grants was fully restricted in the current year and prior year.

4. Income from donations and legacies

Income from donations and legacies
Donations
Gift aid
Total income from donations and legacies
Prior period comparatives
Donations
Gift aid
Total income from donations and legacies		 Restricted Unrestricted
£
£
18,196
44,672
1,298
2,324
19,494
46,996
Restricted Unrestricted
£
£
17,390
6,407
1,904
1,221
19,294
7,628		 2023
Total
£
62,868
3,622
66,490
2022
Total
£
23,797
3,125
26,922

30

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

5. Income from charitable activities

Adult Carers:
Bristol City Council
South Gloucestershire Council
Big Lottery Wellbeing Fund
Building Better Opportunities
Quartet Community Foundation
Southern Brooks Community Partnership
Your Park
Age UK
Young Carers:
Bristol City Council
South Gloucestershire Council
John James Foundation
Nisbet Trust
Bristol Charities
Carers Trust
YCDT
Total income from charitable activities		 Restricted Unrestricted
£
£
391,654
-
326,008
-
100,357
-
56,637
-
18,807
-
6,000
-
2,450
-
2,372
-
904,285
-
142,457
-
103,870
-
10,000
-
10,000
-
5,000
-
500
-
200
-
272,027
-
1,176,312
-		 2023
Total
£
391,654
326,008
100,357
56,637
18,807
6,000
2,450
2,372
904,285
142,457
103,870
10,000
10,000
5,000
500
200
272,027
1,176,312

31

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

5.
Income from charitable activities (continued)
Prior period comparatives
Adult Carers:
Bristol City Council
South Gloucestershire Council
BNSSG CCG (Bristol)
NHS Southhampton Walk & Talk
Big Lottery Wellbeing Fund
Building Better Opportunities
BNSSG CCG (South Glos)
Quartet Community Foundation
Carers Trust
Southern Brooks Community Partnership
Young Carers:
Bristol City Council
South Gloucestershire Council
Bristol Charities
Quartet Community Foundation
Doyly Carte Charitable Trust
Brother Jonathon Trust
Carers Trust
Warburtons Community Fund
Alpkit Foundation
Total income from charitable activities
6.
Income from other trading activities
100+ club lottery
Book Sales
Management fees and recharges
Total income from other trading activities		 Restricted Unrestricted
£
£
267,110
-
250,570
-
187,026
-
149,659
-
105,817
-
101,077
-
49,100
-
18,807
-
8,237
-
4,000
-
1,141,403
-
135,169
-
104,426
-
9,857
-
4,030
-
4,000
-
1,800
-
750
-
400
-
180
-
260,612
-
1,402,015
-
2023
Total
£
3,122
3
-
3,125		 2022
Total
£
267,110
250,570
187,026
149,659
105,817
101,077
49,100
18,807
8,237
4,000
1,141,403
135,169
104,426
9,857
4,030
4,000
1,800
750
400
180
260,612
1,402,015
2022
Total
£
3,461
36
10,769
14,266

Income from other trading activities was fully unrestricted in the current and prior years.

32

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

the year ended 31 March 2023
Total expenditure
Wages and salaries (note 9)
Carers activities
Premises costs
Office costs
Publicity and printing
Other staff costs
Travel and subsistence
Legal and professional fees
Fundraising expenses
Subscriptions and publications
Audit
Depreciation
Volunteer expenses
Trustees expenses
Sundries
Bank charges
Sub-total
Allocation of support and governance costs
Total expenditure		 £
6,832
-
-
5
-
-
-
-
1,635
-
-
-
-
-
-
-
8,472
89
8,561
Raising funds		 £
651,187
15,042
4,724
12,355
20,659
5,705
4,771
-
1,110
348
-
9,375
3,805
-
-
-
729,081
262,559
991,640
Adult carers		 £
193,429
37,252
548
3,939
-
1,293
2,894
-
-
1,109
-
997
168
-
-
-
241,629
78,651
320,280
Young carers		 £
245,978
-
39,632
26,037
3,370
4,823
750
6,678
-
6,024
5,520
1,469
26
175
455
362
341,299
(341,299)
-
Support and
governance
costs		 £
1,097,426
52,294
44,904
42,336
24,029
11,821
8,415
6,678
2,745
7,481
5,520
11,841
3,999
175
455
362
2023 Total
1,320,481
-
1,320,481

7. Total expenditure

Total governance costs were £5,695 (2022: £4,264)

33

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

7.
Total expenditure (continued)
Wages and salaries (note 9)
Carers activities
Premises costs
Office costs
Publicity and printing
Other staff costs
Travel and subsistence
Legal and professional fees
Fundraising expenses
Subscriptions and publications
Audit
Depreciation
Volunteer expenses
Trustees expenses
Sundries
Bank charges
Sub-total
Allocation of support and governance costs
Total expenditure
Prior period comparatives		 £
6,684
-
-
-
-
-
-
-
1,783
-
-
-
-
-
-
-
8,467
104
8,571
Raising funds		 £
628,346
6,323
4,724
10,854
22,188
7,947
3,656
-
792
422
-
9,080
-
-
-
-
694,332
255,704
950,036
Adult carers		 £
203,817
16,321
562
2,625
-
691
1,891
-
-
182
-
1,435
-
-
-
-
227,524
97,208
324,732
Young carers		 £
244,930
-
39,679
22,473
3,538
3,152
40
26,393
-
5,607
4,200
1,828
277
64
561
274
353,016
(353,016)
-
Support and
governance
costs		 £
1,083,777
22,644
44,965
35,952
25,726
11,790
5,587
26,393
2,575
6,211
4,200
12,343
277
64
561
274
2022 Total
1,283,339
-
1,283,339

34

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

8. Net movement in funds

This is stated after charging:
Depreciation
Operating lease rentals
Trustees' remuneration
Trustees' expenses
Auditors' remuneration:
Audit (excluding VAT)		 2023
£
11,841
41,906
Nil
175
4,600		 2022
£
12,343
41,906
Nil
277
3,500

During the year, trustee expenses relate to DBS checks and training costs for two trustees (2022: DBS checks and conference attendance costs for four trustees).

9. Staff costs and numbers Staff costs were as follows:

Salaries and wages
Social security costs
Pension costs
Agency and self employed staff		 2023
2022
£
£
946,843
945,333
69,023
64,059
39,821
38,353
41,739
36,032
1,097,426
1,083,777

One employee earned between £60,000 and £70,000 during the year (2022: one).

The key senior management staff of the group comprise the Chief Executive Officer, the Young Carer Service Manager, Finance Manager, Adult Services Delivery Manager, Business Manager and the Marketing and Communications Manager. The total employee benefits of the key senior management personnel of the group were £202,102 (2022: £182,011).

Average head count 2023
No.
53		 2022
No.
57

10. Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

35

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

11. Tangible fixed assets

Cost
At 1 April 2022
Additions in year
Disposals
At 31 March 2023
Depreciation
At 1 April 2022
Charge for the year
Depreciation on disposals
At 31 March 2023
Net book value
At 31 March 2023
At 31 March 2022
12.
Market value at 1 April 2022
Unrealised gains
Market value at 31 March 2023
13. Debtors
Trade debtors
Other debtors
Prepayments
Accrued income
Investments		 £
£
1,332
40,059
-
2,853
-
-
1,332
42,912
488
22,092
266
11,575
-
-
754
33,667
578
9,245
844
17,967
2023
£
£
191,726
191,726
(4,561)
(4,561)
187,165
187,165
2023
£
39,048
399
12,523
26,406
78,376
Computer and
office
equipment
Fixtures and
fittings
Listed
investments		 Total
£
41,391
2,853
-
44,244
22,580
11,841
-
34,421
9,823
18,811
2022
£
181,352
10,374
191,726
2022
£
5,145
491
10,018
25,163
40,817

36

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

14. Creditors : amounts due within 1 year

Creditors : amounts due within 1 year
Trade creditors
Other creditors
Social security and pension costs
Accruals
Deferred income (note 15)		 2023
£
9,761
3,382
16,423
32,324
-
61,890		 2022
£
16,005
2,785
14,821
26,523
111,233
171,367
15. Deferred income
At 1 April 2022
Deferred during the year
Released during the year
At 31 March 2023		 2023
£
111,233
-
(111,233)
-		 2022
£
23,710
111,233
(23,710)
111,233

Deferred income relates to contract delivery invoiced in advance.

16. Analysis of net assets between funds

Tangible fixed assets
Non-current investments
Current assets
Current liabilities
Net assets at 31 March 2023
Prior period comparatives
Tangible fixed assets
Non-current investments
Current assets
Current liabilities
Net assets at 31 March 2022		 £
-
-
269,139
-
269,139
£
-
-
579,314
(111,233)
468,081
Restricted
funds
Restricted
funds		 £
-
-
195,385
-
195,385
£
-
-
87,828
-
87,828
Designated
funds
Designated
funds		 General
funds
£
9,823
187,165
318,413
(61,890)
453,511
General
funds
£
18,811
191,726
279,404
(60,134)
429,807		 Total
funds
£
9,823
187,165
782,937
(61,890)
918,035
Total
funds
£
18,811
191,726
946,546
(171,367)
985,716

37

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds

Restricted funds
Age UK Support
Asset Fund
BCYPS Parent Carer
Bristol City Council Core
Bristol CCG
Bristol Tel. Counselling Service
Carers in Paid Employment
Carers Health Strategic work
Covid-19
Covid-19 Core
Covid R & S Quartet
Digital Project BCH
GP Practice Film
NHS Southampton Walk and Talk
Rausing Charity Survival Fund
South Glos Core
South Glos HSF
South Glos Wellbeing Training
Training (Carers)
Transformation fund
Wellbeing Fund
West of England Works
VCSE Participation funding
YAC Walk & Talk
YC Activity Grants
YC Bristol
YC Donations
YC Donations (Bristol)
YC Donations (South Glos)
YC South Glos Council Core
YC Swimming
YC 13 Up Group
Your Park
Total restricted funds		 At 1 April
2022
£
-
782
7,813
51,571
27,764
1,518
4,104
22,514
8,078
45,560
4,707
18,807
1,445
149,659
711
-
-
292
3,787
4,839
17,587
14,434
-
2,516
31,115
-
32,233
4,762
4,276
-
5,696
1,511
-
468,081		 Income
£
2,372
-
22,020
204,523
-
-
-
229,354
-
-
-
18,807
-
48
-
242,771
20,000
4,000
-
-
100,406
56,637
2,000
-
37,015
133,492
17,734
-
1,000
101,100
-
520
2,450
1,196,249		 £
£
£
(2,372)
-
-
(515)
-
267
(23,903)
(5,930)
-
(180,669)
(55,345)
20,080
-
(27,764)
-
-
-
1,518
-
(4,104)
-
(207,525)
(23,065)
21,278
(4,853)
-
3,225
(30,115)
(15,445)
-
(3,355)
-
1,352
(7,682)
-
29,932
-
-
1,445
(55,561)
-
94,146
(431)
-
280
(255,851)
13,080
-
(6,063)
-
13,937
(4,322)
30
-
(2,839)
-
948
(366)
-
4,473
(110,113)
-
7,880
(78,589)
7,518
-
(2,000)
-
(2,516)
-
(33,235)
(11,403)
23,492
(140,725)
7,233
-
(29,740)
13,919
34,146
(599)
-
4,163
(3,155)
-
2,121
(105,666)
4,566
-
(1,002)
-
4,694
(2,269)
-
(238)
(2,450)
-
-
(1,295,965)
(99,226)
269,139
Transfers &
gains /
losses
At 31 March
2023
Expenditure

38

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued)

Designated funds:
100+ Club Lottery
Carers Contingency Reserve
Investment Reserve
Young Carers Zone
Trustee Designated Reserves
Website
Total designated funds
General funds
Total unrestricted funds
Total funds
Unrestricted funds
Carers Support and Development
Reserve		 At 1 April
2022
£
16,936
1,326
38,121
465
5,620
25,360
-
87,828
429,807
517,635
985,716		 Income
£
3,125
-
-
-
-
-
-
3,125
57,987
61,112
1,257,361		 £
£
(5,515)
-
(1,400)
1,500
(6,832)
-
(465)
-
(7,298)
1,678
-
99,574
(1,810)
25,000
(23,320)
127,752
(1,196)
(33,087)
(24,516)
94,665
(1,320,481)
(4,561)
Expenditure
Transfers &
gains /
losses		 At 31
March
2023
£
14,546
1,426
31,289
-
-
124,934
23,190
195,385
453,511
648,896
918,035

Purposes of restricted funds Age UK Support

Funding to cover the cost of staff time spent on developing the Support Hub Approach.

Asset Fund

Funding towards the purchase of 2 staff bikes (one electric) and associated equipment.

BCYPS Parent Carer

Providing information, advocacy and advice to Parent Carers in Bristol.

Bristol City Council Core

Statutory funding to provide practical and emotional support services to adult carers.

Bristol CCG

To provide one to one support and Carers Groups.

Bristol Tel. Counselling Service

Service developed from the BAB Telephone Counselling pilot project to provide a counselling service to carers over 50 in Bristol.

Carers in Paid Employment

To work with employers to identify and support carers in the workplace.

39

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued) Purposes of restricted funds (continued) Carers Health Strategic work

To support NHS Bristol embed the carers agenda across primary and acute care.

Covid R & S Quartet

Funding received for additional IT and communications resources over 12 months. This will help CSC offer flexible homeworking in the future, with appropriate IT support, streamline our working practices through increased digitalisation, provide and refine service alternatives for those carers who prefer to access services remotely and/or at a time that’s convenient to them – because they cannot leave the person they care for and support staff with digital comms expertise to promote services, raise awareness of carers’ needs and provide a voice for carers.

Digital Project BCH Two year funding for the digital transformation of processes and internal infrastructure to achieve a step change in the organisation's sustainability and performance supporting the health and well-being of carers. GP Practice Film Funding received to produce a film to be used in GP Practices and a wider awareness campaign to reach out and identify carers, raise awareness of who a carer is and outline our support services. NHS Southampton Walk and Talk Two year funding to run 6 x weekly walk and talk sessions for adult carers in green spaces across Bristol and South Glos to help improve carers health and wellbeing and to reduce isolation. The funding also covers some community development work by the Project Manager to increase the number of carers from under represented communities who are identified and supported by us and primary care.

Rausing Charity Survival Fund Funding received to contribute towards administration costs for Young Carers activities and Adult Carers training and activities. Also includes funding for five laptops to assist with home working. South Glos Core Statutory funding to provide practical and emotional support services to adult carers.

40

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued) Purposes of restricted funds (continued) South Glos HSF

Household support funding to provide financial assistance to carers in South Gloucestershire, who are struggling to afford essential items such as energy, water bills, food and clothing.

South Glos Wellbeing Training

Funding received to deliver training courses to SG Adult Carers.

Training (Carers) Funding received to deliver various training courses and workshops for Adult Bristol Carers. Transformation fund Specific funding to transform the delivery of our one to one support to older carers in Bristol. Wellbeing Fund A 5 year project to support carers to maintain their health and wellbeing and build resilience through telephone based counselling, befriending and mentoring. West of England Works A three year project to support carers back into employment, training or education. VCSE Participation funding Funding received to cover the cost of staff time to be involved in strategic conversation and co-production in South Gloucestershire. YAC Walk & Talk Funding to deliver Walk-and-talk sessions for young adult carers with the aim to help reduce the negative impact of COVID-19 and the widening of the inequalities in sport and physical activity. YC Activity Grants Grants from various sources specifically given to enable young carers to participate in a diverse range of activities and groups. This gives the young carers an opportunity to meet other young carers for a break from their caring responsibilities, have fun and gain new skills. YC Bristol Statutory funding to provide practical and emotional support services to young carers. YC Donations Donations from various sources specifically given for the benefit of young carers. Transfers have been made to Young Carers South Gloucestershire to cover deficits on those projects.

41

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued) Purposes of restricted funds (continued) YC South Glos Council Core

Statutory funding to provide practical and emotional support services to young carers.

YC Swimming

To provide young carers with access to swimming lessons.

YC 13 Up Group Funding received to run groups for South Gloucester teenage young carers. The young carers meet monthly at a local youth centre/church and it gives them a chance to meet other young carers for a break from their caring responsibilities. The young carers have great fun and gain many new skills whilst taking part in a wide range of activities. Your Park Funding received to cover the cost of staff time whilst collaborating on the project Parks4All. The project commits to ensuring equal access to nature for disabled people and unpaid carers. Purposes of designated funds 100+ Club Lottery Income from the organisations lottery to provide support to carers. Carers Contingency Reserve Accumulated funds to support specific carer needs which cannot be funded in the short term from other available resources. Investment Reserve Funds set aside by the trustees in anticipation of future, as yet unspecified, projects based approximately on the interest earned each year on bank balances held. Young Carers Zone Capital project to provide a dedicated space for young carers and young adult carers. Trustee Designated Reserves Funds set aside by the trustees to cover the cost of retendering and the one off recognition payment to staff in the year. Carers Support and Development Reserve Funds set aside by trustees to be allocated for specific new project development work and/or to provide interim support for existing work, which may be at risk, whilst awaiting the outcome of continuation funding decisions and to cover the costs of any subsequent employer statutory responsibilities.

42

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued) Purposes of designated funds (continued) Website

Funds set aside by trustees to cover the cost of redesigning and developing a new website to be launched in 2024.

Transfers Bristol City Council

As part of a review of our funds, the Board considered the historical surpluses in our work for Bristol CC. With there not being any provision to repay any surplus funds the board took the view that these should be transferred to designated funds to enable them to be used for the benefit of carers.

Young Carers

Contributions towards the salary costs of the YC Activity Co-ordinator were transferred from individual YC activity funds to Young Carers Donations, where the salary costs were allocated.

Website

The board agreed a transfer of funds to the designated fund: Website. This is to cover the cost of redesigning and developing a new website to be launched in 2024.

43

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

Movements in funds (continued)
Prior period comparatives
Restricted funds
Asset Fund
BCYPS Parent Carer
Bristol City Council Core
Bristol CCG
Bristol Tel. Counselling Service
Carers in Paid Employment
Carers Health Strategic work
Covid-19
Covid-19 Core
Covid R & S Quartet
CT Death Café Project
Digital Project BCH
GP Practice Film
NHS Southampton Walk and Talk
Rausing Charity Survival Fund
South Glos Core
South Glos Wellbeing Training
Training (Carers)
Transformation fund
Wellbeing Fund
West of England Works
YAC Walk & Talk
YC Activity Grants
YC Bristol
YC Donations
YC Donations (Bristol)
YC Donations (South Glos)
YC in Education
YC South Glos Council Core
YC Swimming
YC 13 Up Group
Total restricted funds		 £
395
10,355
40,572
27,696
1,522
5,604
14,764
4,622
-
9,800
377
-
4,319
-
2,138
-
391
693
4,900
18,567
5,751
5,267
20,042
-
31,549
4,672
5,097
-
-
6,261
3,482
228,836
At 1 April
2021		 Income
£
764
20,579
168,538
22,026
-
-
214,100
8,662
78,043
-
(377)
18,807
-
149,659
-
243,484
4,000
8,614
-
105,817
101,077
-
26,015
133,497
16,164
173
2,426
300
101,100
-
-
1,423,468		 £
£
£
(377)
-
782
(23,121)
-
7,813
(157,539)
-
51,571
(21,958)
-
27,764
(1,504)
1,500
1,518
-
(1,500)
4,104
(206,350)
-
22,514
(5,206)
8,078
(32,483)
-
45,560
(5,093)
-
4,707
-
-
-
-
-
18,807
(2,874)
-
1,445
-
-
149,659
(1,427)
-
711
(253,685)
10,201
-
(4,099)
-
292
(5,520)
-
3,787
(61)
-
4,839
(106,797)
-
17,587
(92,394)
-
14,434
(2,751)
-
2,516
(14,933)
(9)
31,115
(156,439)
22,942
-
(15,971)
491
32,233
(101)
18
4,762
(3,247)
-
4,276
(5,220)
4,920
-
(114,241)
13,141
-
(565)
-
5,696
(1,971)
-
1,511
(1,235,927)
51,704
468,081
At 31 March
2022
Expenditure
Transfers &
gains /
losses

44

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

17. Movements in funds (continued) Prior period comparatives (continued)

Designated funds:
100+ Club Lottery
Carers Contingency Reserve
Investment Reserve
Young Carers Zone
Trustee Designated Reserves
Total designated funds
General funds
Total unrestricted funds
Total funds
Unrestricted funds
Carers Support and Development
Reserve		 £
15,268
1,476
44,805
1,027
-
76,564
139,140
444,673
583,813
812,649
At 1 April
2021		 Income
£
3,461
-
-
-
-
-
3,461
19,103
22,564
1,446,032		 £
£
£
(1,793)
-
16,936
(150)
-
1,326
(6,684)
-
38,121
(562)
-
465
(26,526)
32,146
5,620
-
(51,204)
25,360
(35,715)
(19,058)
87,828
(11,697)
(22,272)
429,807
(47,412)
(41,330)
517,635
(1,283,339)
10,374
985,716
Transfers &
gains /
losses
Expenditure
At 31 March
2022		 £
£
£
(1,793)
-
16,936
(150)
-
1,326
(6,684)
-
38,121
(562)
-
465
(26,526)
32,146
5,620
-
(51,204)
25,360
(35,715)
(19,058)
87,828
(11,697)
(22,272)
429,807
(47,412)
(41,330)
517,635
(1,283,339)
10,374
985,716
Transfers &
gains /
losses
Expenditure
At 31 March
2022
87,828
429,807
517,635
985,716

18. Financial instruments at fair value

Financial instruments at fair value
2023 2022
£ £
Financial assets measured at fair value 187,165 191,726

Financial assets measured at fair value comprise listed investments.

19. Operating lease commitments

The charity had operating leases at the year end with total future minimum lease payments as follows:

Amount falling due:
Within 1 year
Within 1 - 5 years		 2023
£
19,460
2,455
21,915		 2021
£
38,195
28,097
66,292

45

The Carers Centre (Bristol & South Gloucestershire)

Notes to the financial statements

For the year ended 31 March 2023

20. Related party transactions

Andrew Bell was also a trustee of Southern Brooks Community Partnerships. In the year ending 31 March 2023, the charity received £6,000 from Southern Brooks Community Partnerships (2022: £4,000) for delivery of the South Glos Wellbeing Training project. There were no amounts outstanding at the year end (2022: £nil).

The trustees are not aware of any other related party transactions in the current or prior year.

46