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2025-03-31-accounts

Company registration number: 03374001 Charity registration number: 1062852

TaxAid UK

(A company limited by guarantee) Annual Report and Financial Statements for the Year Ended 31 March 2025

Thompson Jenner LLP Statutory Auditors 1 Colleton Crescent Exeter Devon EX2 4DG

TaxAid UK

Contents

Reference and Administrative Details 1
Chair's Report 2
Trustees' Report 3 to 8
Independent Auditor's Report 9 to 12
Statement of Financial Activities 13
Balance Sheet 14
Statement of Cash Flows 15
Notes to the Financial Statements 16 to 31

TaxAid UK

Reference and Administrative Details Chair Kevin Nicholson Trustees Kevin Nicholson Jonathan Peacock KC Nicholas Edwards Matthew Ellis Nicholas Pheasey, (Appointed on 01/05/2025) Anna Mollett, (Appointed on 01/07/2025) Angela Cullimore-Todd, (Appointed on 01/07/2025) Craig Muir, (Appointed on 01/07/2025) Joanna Wakeman, (Appointed on 01/07/2025) John Whitehead, (Appointed on 01/07/2025) Gary Jones, (Appointed on 01/07/2025) Chief Executive Officer Valerie Boggs Charity Registration Number 1062852 Company Registration Number 03374001 Registered Office 30 Monck Street London SW1P 2AP Auditor Thompson Jenner LLP Statutory Auditors 1 Colleton Crescent Exeter Devon EX2 4DG Bankers CAF Bank Limited Kings Hill West Malling Kent ME19 4TA

Page 1

TaxAid UK Chair's Report for the Year Ended 31 March 2025 This has been a big year for the Charity. The staff and volunteers. led by our CEO Valerie Boggs and her senior leadership tearn has continued ￿ help thousands of people in greatest need who are Struggling with i&x: helping them unlangle the problem and alleviate their distress. And we have also been developing our plans for the future: with simple the aim of having even more irnpact and helping more people. In June 2025. TaxAid merged with Tax Help for Older People to create the UK 5 largest ￿ advice charity, which together lasl year supported more than 18.000 people and secured over £1.2m in debi relief and refunds. This combination recognises Ihe change in needs of our beneficiaries- M'here the lines b¢N'een employment and relirement are bIll￿ed. bul the the challenges the)" face are the same.. de31ing with a complex and increasingly digilal lax 5ySt¢m alongside wider societal challenges such as debt. hornelessness, and mental and other health issues. The merger, which w¢ worked on during the first 6 months of ?025 has created a stronger charity with greater reach and which benefits from ihe efficiencies of operaiing as one unified Board. l am delighied to welcome the seven new trustees who provide a wide range of experience and skTlls to help us face the future. I would also like ￿ thank the reliring t￿Slee$. and in particular Stephen Banyard. ￿'hO was my predecessor as Chair. and had been a trustee for many years. Stephen 5tay5 connected with the Charity by working with Nlatt Ellis to develop a new Amb&ssadors programme lo increase our supw)rt across the tsx profession. We have made progress on developing our future strategy to suppon more people. Whil¢ we will continue to provide 5UPPOrt through our telephone hotline we recognise the challenges crealed by Making Digiial and the need io offer help in the diff¢reDt ways that our beneficiaries want io interact with us. T￿Aid has seen a 580/0 increase in people seeking help over the p￿t three yeaTS. with demand expected to surge further as NITD rolls oul. Thal means invesling in new technolog)" and online tcKtrls and working with other charities to train them to help a wider group of benefjciaries. Il'hich is wh). we need lo grow our income through a new fundrdising straiegv. l am delighied that we continue to receive financial and other SUp￿rt from acros5 the profession: including HNIRC. Deloitte. ETr., KPMG. P￿.c.. BDO. RSNI. Blick Rothenberg and other organisaiions such &5 The Chartered Institute of Taxation. Ihe Worshipful Company of T&¥ Advisers and City Bridge Foundation. alongside the rn￿Y individuals who give donations and their tirne. Without this supp)rt the CharÉty would nol exist. l am excited by the year ahead. with a newly rnerged Charity. a new brdnd. a new strategy, and new supporters. I hope that YOU Can join us. The need h&s never bttn greater. The strategic report was approved by the t￿Slee5 of the charity on ...... d signed on its behalf by.. Kevin Nicholson Chair and trustee TaxAi Page 2

TaxAid

Trustees’ Report

The trustees, who are directors for the purpose of company law, present the annual report together with the financial statements and auditor’s report of the charitable company for the year ended 31 March 2025. Reference and administrative information set out on page 1 forms part of this report. The charity is a company limited by guarantee and a registered charity, its governing documents are its articles of association.

The charity’s formal objectives are:

Public benefit and how our activities deliver it

We have a duty to report on our organisation’s public benefit under S.4 of the Charities Act 2011. We are confident that we meet those public benefit requirements having taken into consideration the Charity Commission guidance.

For those in greatest need and struggling with tax we help untangle the problem and alleviate their distress.

We support people before retirement or the self employed of all ages who are in financial poverty, including that created by debt and those experiencing other hardships or disadvantages. Many have mental or physical health problems.

We provide a tailored response to all those in need, by our helpline, one to one appointments, by email, information provided on our website and in guidance booklets. But in addition to giving clarity and practical help to as many people as possible we shine a light on the issues faced to raise awareness and generate support.

We work closely with partners in the voluntary and community sector through an outreach programme to increase referrals to our service. We provide training to our partners about tax to reach more people.

By working through multiple channels we enable our clients to help themselves and give them the tools and capability to have ownership of and manage their tax in the future.

We believe therefore that we meet the public benefit requirements through our client led tailored service and outreach programme.

Objectives, activities and impact

Our objective as a charity is to help people in poverty understand their tax better and to empower them to be able to manage their tax themselves. We are led by the needs of our clients, including our partners in the third sector.

We reduce poverty by supporting people to pay the right amount of tax. We campaign to make the tax system fairer, working with HMRC to do so.

And we are human, we see the reality for those that we help, so we know what is right.

We help our clients

We give professional tax advice, it’s that simple, no strings. Advice to people like Tom.

Tom was referred to TaxAid by Citizens Advice in October 2024. He had a long history of mental health problems that started with a difficult family childhood. Tom battled addiction for a number of years. His mental health declined significantly during lock down and he was receiving support from mental health services when he called us.

Tom had worked as a plasterer and paid tax through the Construction Industry Scheme but as his mental health deteriorated he didn’t manage to file tax returns. And in the 18 months before Tom got in touch, he was unable to work because of his health and his only source of support was the receipt of benefits.

Page 3

When Tom was referred to us he was about to be made homeless, owing £6,000 in credit card debt, £6,000 in rent and £4,500 to HMRC. He had no savings. Tom’s situation was desperate.

One of TaxAid’s volunteers helped Tom complete the four missing tax returns. When these were processed the net tax position was a refund of £3,500. But he had been charged penalties, and without an appeal against these the full refund would be retained by HMRC in part payment of the penalties.

The volunteer made an appeal against the penalties that had been charged for these missing returns and the appeal was successful.

The result:

In 2024/25 we helped 6,000 people, of which 74% were complex queries, like Toms’s and 26% simple queries.

Most of our help is provided by taking calls on our helpline. This operates 9am-5pm Monday – Friday. The help we provide is to those in financial poverty and those with additional vulnerabilities. Callers to the helpline were connected on average 72.6% of the time. We supported clients with a wide range of tax issues, with SelfAssessment being by far the most the most common issue raised but PAYE, tax debt, and ‘failure to notify’ were also significant.

1,292 beneficiaries told us that they had vulnerabilities, many having multiple problems. Of these, mental health problems affected 42% and physical health issues, 26%. Homelessness, bereavement and broken relationships were some of the other vulnerabilities reported to us and with other issues made up the remaining 32% of all the vulnerabilities people told us about.

We work with our third sector partners

In addition to calls received directly on our helpline and emails in our inbox, we receive calls from our third sector partners and we provide them with the support they need to help their clients and increase the reach of our expertise.

In 2024/25 we directly emailed over 600 individuals working in the advice sector with targeted advice about self assessment in January and PAYE tax codes in March.

We didn’t stop there, we continued to work in partnership with Voluntary and Community Sector (VCS) organisations in a number of ways, seeking to improve how we can support our partners. Following feedback we developed a pilot training programme, working with LITRG (Low Incomes Tax Reform Group) and the Money Advice Trust and delivered training on ‘Side Hustles and their Tax Implications’. The presentation was attended by 85 people online and viewed a further 100 times subsequently.

We are supported by our volunteers

Tom was supported by one of over 100 volunteers. These volunteers participate in both our individual and corporate volunteering programmes. Volunteer advisers took 700 appointments in 2024/25. We completed a review of our volunteers’ skills and engagement in 2024 and as a result client matching has become more effective leading to better outcomes for beneficiaries and volunteers.

Page 4

We support our volunteers through newsletters, training sessions and bespoke one to one support. An assessment of open rates for our thrice-yearly volunteer newsletter showed an average open rate of 52.74%, exceeding industry benchmarks for internal newsletter engagement. Whilst encouraging, the newsletter often includes essential updates directly relevant to volunteers' roles, and it became clear that a significantly higher open rate was needed to ensure key information wasn’t being missed. In response we revised the communications schedule, separating technical updates from general content. Our new newsletter format achieves an increased average open rate of 71.1%. As a result, our tax technical communications are now more directed and accessible to volunteers, ensuring that they are better able to support any emerging tax issues our beneficiaries are facing as well as being on top of administrative or technical changes. And the general newsletter focuses on informative charity news, recognising volunteer contributions, and strengthening community connection and volunteer engagement.

We advocate for our clients

We’re working to make tax less taxing and speak out for a fairer tax system. To achieve this Senior TaxAid staff participate regularly in HMRC forums, working groups and consultations.

We don’t stop here. We listen. During the year we introduced a new feedback survey to gain better understanding of the people we support, the impact of our services and how we can best serve those we support. Although our data set is currently too small to provide any significant findings, it is an important new means through which we can listen to our beneficiaries and ensure that our service is meeting their needs and that our feedback to HMRC is precise.

We make a difference

Through our support for vulnerable and low-income taxpayers, we reduced our clients’ tax liability by £706,813. This outcome both relieves poverty but also the stress that such liability brings. Our work ensures that people are paying the right amount of tax, and so sometimes the outcome of our work is an increased tax liability, which in 2024-25 was £41,871. For those people who turn to us support, whose debt remains after we have investigated and appealed, we provide clear signposting to appropriate debt agencies so that they receive the right support to manage their debt (something that we are not qualified to do).

We are looking ahead

We are taking steps towards the future, including the recruitment of a Director of Service Delivery to implement our new beneficiary strategy. The implementation of the new strategy will see the digitisation of the delivery of our services meeting the needs of our clients and VCS partners.

Our steps towards the future are bold. We know from Government data that from April 2026, 780,000 people with business or property income over £50,000 will be required to join Making Tax Digital for Income Tax Self Assessment (MTD for ITSA), with a further 970,000 joining from April 2027. We are working towards delivering tailored services so that no-one is left to navigate these changes alone.

Our clients know we are on their side

‘I just want to thank everyone who had a hand in helping to complete my paperwork, the calls, actually listening to me and not just rushing me off the phone. The level of communication was just wonderful and very helpful.

‘I truly appreciate your kind way and your commitment to making sure I didn’t have this stress hanging over my head. Thank you all so much.’

‘The support that I had received was out of my expectations; I was lost I didn’t know what to do before getting in touch with Tax Aid service. In addition, tax aid support helped me with my all problems and solved it professionally.’

‘Really glad this service exists. Saved me mentally.’

‘Hello, I want to thank you for your help, you are a team of professionals who are very easy to work with, kind and respectful. I recommend anyone to turn to you with confidence. Thank you very much’

Page 5

Financial review

Summary of position

The statement of Financial Activities for the year on page 13 shows a surplus of income over expenditure in the year of £111,493 (2023/24 – surplus £98,055). Income increased by around £104,000 which was largely offset by an increase in expenditure of around £91,000 (both figures exclude gifts in kind).

Income

Income in the year ended 31 March 2025 (excluding donated services and facilities) amounted to £903,762, an increase of 13% over the previous year.

As reported last year, we were successful in being awarded a grant from HMRC for a further three-year period, running to 31 March 2027. This amounts to £470,000 pa. In 2024-25 we benefited from an extra payment of £22,768.

There was a notable increase in support from professional firms and corporates in the year.

The total income from each source is shown below.

==> picture [309 x 192] intentionally omitted <==

----- Start of picture text -----
Income Sources
15%
HMRC
Professional associations
40%
Trusts & Foundations
21%
Bridge the Gap & other
Corporates
Donated services
16%
4%
4%
----- End of picture text -----

Expenditure

Expenditure in the year ended 31 March 2025 (excluding donated services and facilities) amounted to £792,270, an increase of 13% over the previous year.

Staff costs increased, reflecting the need to pay higher salaries in the light of inflation and in line with our status as a Real Living Wage employer.

Expenditure also included some one-off costs associated with the merger with Tax Help for Older People that took place on 30 June 2025.

Reserves policy

Our policy is to hold sufficient free reserves to enable the charity to respond to significant opportunities, absorb financial setbacks, and provide time to adjust to new circumstances or a changing environment as necessary. Taking into account the risks relating to the sustainability of funding, we consider that an appropriate level of free reserves is one that provides a cushion equivalent to three to six months’ operating expenditure.

Page 6

The free reserves at 31 March 2025 were £350,751 which is just over five months’ expected expenditure for the current year. However, note the impact of merger covered below.

The trustees have earmarked a portion of the unrestricted funds to cover the potential costs of redundancy costs and payments in lieu of notice in the event that operations had to cease. This designated fund totalled £202,403 at the year end.

Impact of merger

After this financial period, on 30 June 2025, the charity acquired the assets, liabilities and operations of Tax Volunteers (trading as Tax Help for Older People) which was a sister charity that held similar charitable objectives.

The impact of this on TaxAid is that its annual income and expenditure are expected to grow by at least 70%. Its reserves will similarly be bolstered by a donation from Tax Volunteers as part of the merger.

Taking these factors into account, we estimate that the free reserves of the charity post-merger will be equivalent to around four months’ expected annual expenditure.

Risk

The risks are managed by the periodic monitoring of the risk register which identifies the key risks and plans their mitigation.

The primary risk facing the charity is financial instability created by the uncertainty around medium- to long-term funding. This arises from receiving substantial funding from one source, HMRC, but this is mitigated by diversifying income streams.

Our financial management procedures include the preparation of an annual budget and forecast with quarterly reporting against budget provided to the Board.

The trustees have given consideration to the major risks to which the charity is exposed and satisfied themselves that systems or procedures are established in order to manage those risks.

Structure, governance and management

The charity is managed by the Board of Trustees which meets quarterly.

The directors of the charitable company are its trustees for the purposes of charity law. The names of the trustees who were in office during the year are listed on page 1. All members of the Trustee Board gave their time voluntarily and received no benefits from the charity.

The total number of trustees must not be less than three and no more than ten. New trustees are identified with the necessary specialist expertise and appropriate charitable, commercial, tax and legal experience to enrich the standing Board and are given induction and training by the current post holders. Trustees shall retire by rotation in accordance with the provisions of the Memorandum and Articles of association. Any person so retiring shall be eligible for reappointment as a trustee.

Day-to-day management is delegated to our Chief Executive who is supported by the Senior Management Team whose responsibility is to work to the strategic plan which contains business, financial and service objectives.

Remuneration for key management is set with reference to market rates for similar roles and responsibilities in the charitable sector, taking account of geographical differences.

During the reporting period TaxAid continued to work closely with Tax Help for Older People, sharing a joint management team and back office services. After the end of the reporting period on 30 June 2025, TaxAid merged with Tax Volunteers, which traded under the name Tax Help for Older People, both trading names were retained in an interim period until a new brand core and visual identity were developed and the merged charity settled on a single trading name, TaxAid.

Page 7

Disclosure of information to auditor Each trustee has taken the required steps to make themselves aware of any relevant audit information and to establish thal the charity. s auditor is aware of ihai infomaiion. The trustees confimi that there is no relevant infornialion that ihey know of and of which they know the audiior is Una￿are. Stglement of Trustees. Res onsibilities The trustees (who are also the directors of TaxAid UK for the purwses of company law) are responsible for preparing the irnsiees. report and ihe financial siai¢ments in accordance with the applicable la￿ and United Kingdom Accounting Sthndards (Lniled Kingdom Generally .4ecepted .4ccouniing Praciice. including FRS 102 "The Financial Reporting Stsndard applicable in the Uk and Republic of Ireland" Company law requtres the t￿Stee5 to prepare financial 5talements for each financtal year. Under company law the trusiees must noi approve the financial stsiements unless the!, are satisfied thai Ihey give a true and fair view of the state of affairs of the chariiable company and of its incoming resources and application of resources, including its income and expenditure. for that Frriod. In preparing these financial statements. the trullees are required to: Select suitable accounting ￿liCIeS and apply them consisiently- observe the methods and principles in the Charities SORP; make judgements and eslim3tes that are reasonable 8nd prudent: state wheiher applicable accounting standards: comprising FRS 102 have been followed. subject to any material departures disclosed and explained in the financial slatements; and prepare the financial statements on ihe going concern basis unless it is inappropriate to presume that the charitsble company will continue in business. The trustees are responsible for keeping proper accounling records thal can disclose wilh reasonable accurac￿ at any lime ihe financial position of Ihe charitable cornpany and enable them to eftsure that the financial slalements comply wilh the Companies Act 2006. The￿. are also resryTrnsible for safeguarding Ihe assels of the charitable ompany and h¢n¢¢ for takins reasonable sieps for the prtvcntion and dctcction of fraud and other irregularittes. The truslees are reswinsible for the rnaintenance and integrity of the corpornte and financial inforniation included on the charilable company's website. Legislation governing the preparation and disseminalion of financial stalemenls ma). differ from legislation in other jurisdictions. The annual rep)rt w&$ approved b￿. the trustees of the charity on ... . and signed on its behalf by.. Kevin Nicholson (Chairl Page 8

TaxAid UK

Independent Auditor's Report to the Members of TaxAid UK

Opinion

We have audited the financial statements of TaxAid UK (the 'charity') for the year ended 31 March 2025, which comprise the Statement of Financial Activities, Balance Sheet, Statement of Cash Flows, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting Standards, comprising Charities SORP - FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and applicable law (United Kingdom Generally Accepted Accounting Practice).

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Page 9

TaxAid UK

Independent Auditor's Report to the Members of TaxAid UK

Opinion on other matter prescribed by the Companies Act 2006

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Chair's Report and the Trustees' Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities (set out on page 8), the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Page 10

TaxAid UK

Independent Auditor's Report to the Members of TaxAid UK

As part of an audit in accordance with ISAs (UK), we exercise professional judgement and maintain professional scepticism throughout the audit.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

The extent to which the audit was considered capable of detecting irregularities including fraud

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

We assessed the susceptibility of the charity’s financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

To address the risk of fraud through management bias and override of controls, we:

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

Page 11

TaxAid UK Independent Auditor's Report to the Members of TaxAid UK There are inherent lirnitations in our audii procedures described alKI￿.¢. The more remo¥ed that laws and regulations are from financial trdnsaciions. the less likely it is ihai we ￿1)Uld become aware of non-compliance. Auditing standards also limit the audit procedures required lo identify non-compliance with laws and regulations to enquiry. of the directors and other management and the inspection of regulatory and legal cO￿eSpondenCe. if Material misstatements that arise due io fraud can be harder to detect than those that arise from error as they may involve deliberate concealmenl or collusion. A further desLripiion of our responsibilities 15 available on the Financial Reporting Council's website at: vw.frc.org.uklauditorsresponsibilities. This descripiion fomis part of our auditor's rewirt. L'se of our report This report is made solely lo the charilable compan) S trustees. as a body. in accordance with Chapter 3 of Part 16 of the Companies .4ct 2006. Our audit work has been undertaken so thal we might slale to the charity's trustees those matters we are required io slate lo them in an auditor s report and for no other purpose. To the fullest extenl pernitted bv law. we do nol accept or assume responsibility to anyone other than the charitable company and ils trusiees as a IM)dy, for our audit work. for this rerKTrrt. or for the opinions we have fornied. er LLP Mr David Tucker (Senior Statutory Auditor) For and on behalf of Thompson Jenner LLP, Sthtuiory Audilor Colleton Crescent Exeter Ikvon EX) 4DG Page 12

TaxAid UK

Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses)

2025
Note
Income and Endowments from:
Donations and legacies
3
Charitable activities
4
Investment income
5
Total Income
Expenditure on:
Charitable activities
6
Total Expenditure
Net income/(expenditure)
Transfers between funds
Net movement in funds
Reconciliation of funds
Total funds brought forward
Total funds carried forward
18
2024
Note
Income and Endowments from:
Donations and legacies
3
Charitable activities
4
Investment income
5
Total Income
Expenditure on:
Charitable activities
6
Total Expenditure
Net income
Net movement in funds
Reconciliation of funds
Total funds brought forward
Total funds carried forward
18
Unrestricted
£
317,055
323,157
13,189
653,401
(529,937)
(529,937)
123,464
538
124,002
429,277
553,279
Unrestricted
£
266,079
281,668
445
548,192
(450,137)
(450,137)
98,055
98,055
331,222
429,277
Restricted
£
50,750
522,768
-
573,518
(585,489)
(585,489)
(11,971)
(538)
(12,509)
13,259
750
Restricted
£
48,000
484,847
-
532,847
(532,847)
(532,847)
-
-
13,259
13,259
Total
2025
£
367,805
845,925
13,189
1,226,919
(1,115,426)
(1,115,426)
111,493
-
111,493
442,536
554,029
Total
2024
£
314,079
766,515
445
1,081,039
(982,984)
(982,984)
98,055
98,055
344,481
442,536

All of the charity's activities derive from continuing operations during the above two periods.

The notes on pages 16 to 31 form an integral part of these financial statements. Page 13

TaxAid UK (Registration number: 03374001) Balance Sheet as at 31 March 2025 2025 2024 Fixed gsstts Tangible assets 12 1?5 707 1?5 707 Current assets Debtors Cash at bank and in hand ?8.411 646.865 116,050 417,888 14 675.?76 533,938 Creditors: Amounts falling due within one year 15 {121.3721 {92,109) Net Current assets 553.904 441,829 et •ssels 554,029 442.536 Fund5 of the chgrity: Restricted 750 13.259 Unrestrieted income funds Unresiricted 553.279 429,277 Total fund5 18 554.029 442,536 The financial statements on pages 13 to 31 were approved by the tn￿lees. and authorised for issue on Kevin Nicholson Chair and trustee The notes on page5 16 to 31 fonn an integral part of these financial statements. Pag¢ 14

TaxAid UK

Statement of Cash Flows for the Year Ended 31 March 2025

Note
Cash flows from operating activities
Net cash income
Adjustments to cash flows from non-cash items
Depreciation
Investment income
5
Working capital adjustments
Decrease in debtors
13
Increase/(decrease) in creditors
15
Net cash flows from operating activities
Cash flows from investing activities
Interest receivable and similar income
5
Net increase in cash and cash equivalents
Cash and cash equivalents at 1 April
Cash and cash equivalents at 31 March
2025
£
111,493
582
(13,189)
98,886
87,639
29,263
215,788
13,189
228,977
417,888
646,865
2024
£
98,055
874
(445)
98,484
105,525
(36,817)
167,192
445
167,637
250,251
417,888

All of the cash flows are derived from continuing operations during the above two periods.

The notes on pages 16 to 31 form an integral part of these financial statements. Page 15

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

1 Charity status

The charity is a charity limited by guarantee and consequently does not have share capital. Each of the members is liable to contribute an amount not exceeding £1 towards the assets of the charity in the event of liquidation. The charity is incorporated in England and Wales and its registered office is 30 Monck Street, London, SW1P 2AP.

2 Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)) (effective 1 January 2019) – (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Basis of preparation

TaxAid UK meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

Going concern

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern nor any significant areas of uncertainty that affect the carrying value of assets held by the charity.

Income and endowments

Income from government and other grants, whether capital grants or revenue grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Income recognised in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

Donations and legacies

Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of performance by the charity before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period.

Grants receivable

Grants are recognised when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is recognised as a liability and included on the balance sheet as deferred income to be released.

Page 16

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

Donated services and facilities

Donated professional services and donated facilities are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised so refer to the trustees' annual report for more information about their contribution.

On receipt, donated gifts, professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services, professional qualified tax personnel or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

Donations of gifts, services and facilities include seconded employees, IT software and office space. Seconded staff's services are provided free of charge to the charity and the cost of their salary is incurred by a third party. IT software and office space are included at their estimate market value when donated.

Investment income

Bank interest is recognised once the interest has been received

Expenditure

All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to that category. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent with the use of resources, with central staff costs allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use. Other support costs are allocated based on the spread of staff costs.

All resources expended are inclusive of irrecoverable VAT.

Raising funds

These are costs incurred in attracting voluntary income, the management of investments and those incurred in trading activities that raise funds.

Charitable activities

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Support costs

Resources expended are allocated to the particular activity where the cost relates directly to that activity. However, the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function, is apportioned on the following basis which are an estimate, based on staff time, of the amount attributable to each activity.

Where information about the aims, objectives and projects of the charity is provided to potential beneficiaries, the costs associated with this publicity are allocated to charitable expenditure.

Where such information about the aims, objectives and projects of the charity is also provided to potential donors, activity costs are apportioned between fundraising and charitable activities on the basis of the personnel involved with each activity.

Page 17

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

Advice services 75%
Tax education 9%
Cost of raising funds 10%
Governance costs 6%

Governance costs

These include the costs attributable to the charity’s compliance with constitutional and statutory requirements, including audit, strategic management and trustees' meetings and reimbursed expenses.

Government grants

Government grants are recognised based on the accrual model and are measured at the fair value of the asset received or receivable. Grants are classified as relating either to revenue or to assets. Grants relating to revenue are recognised in income over the period in which the related costs are recognised. Grants relating to assets are recognised over the expected useful life of the asset. Where part of a grant relating to an asset is deferred, it is recognised as deferred income.

Taxation

The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

Tangible fixed assets

Individual fixed assets costing £500 or more are initially recorded at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

Depreciation and amortisation

Depreciation is provided on tangible fixed assets so as to write off the cost or valuation, less any estimated residual value, over their expected useful economic life as follows:

Asset class Depreciation method and rate
Computer equipment 3 years straight line

Trade debtors

Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business.

Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method, less provision for impairment. A provision for the impairment of trade debtors is established when there is objective evidence that the charity will not be able to collect all amounts due according to the original terms of the receivables.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.

Page 18

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

Trade creditors

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if the charity does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, they are presented as non-current liabilities.

Trade creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective interest method.

Fund structure

Unrestricted income funds are general funds that are available for use at the trustees' discretion in furtherance of the objectives of the charity.

Designated funds are unrestricted funds set aside for specific purposes at the discretion of the trustees.

Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose.

Pensions and other post retirement obligations

The charity operates a defined contribution pension scheme which is a pension plan under which fixed contributions are paid into a pension fund and the charity has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.

Contributions to defined contribution plans are recognised in the Statement of Financial Activities when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.

Financial instruments

Classification

Financial assets and financial liabilities are recognised when the charity becomes a party to the contractual provisions of the instrument.

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the charity after deducting all of its liabilities.

Page 19

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

Recognition and measurement

All financial assets and liabilities are initially measured at transaction price (including transaction costs), except for those financial assets classified as at fair value through profit or loss, which are initially measured at fair value (which is normally the transaction price excluding transaction costs), unless the arrangement constitutes a financing transaction. If an arrangement constitutes a financing transaction, the financial asset or financial liability is measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.

Financial assets and liabilities are only offset in the statement of financial position when, and only when there exists a legally enforceable right to set off the recognised amounts and the charity intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously.

Financial assets are derecognised when and only when a) the contractual rights to the cash flows from the financial asset expire or are settled, b) the charity transfers to another party substantially all of the risks and rewards of ownership of the financial asset, or c) the charity, despite having retained some, but not all, significant risks and rewards of ownership, has transferred control of the asset to another party.

Financial liabilities are derecognised only when the obligation specified in the contract is discharged, cancelled or expires.

Page 20

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

3 Income from donations and legacies

Donations and legacies:
Donations from professional
firms and supporters
Other donations
Unrestricted
General
£
239,000
78,055
317,055
Restricted
£
-
50,750
50,750
Total
2025
£
239,000
128,805
367,805
Total
2024
£
164,000
150,079
314,079

Of the total income from donations and legacies in 2024, £266,079 was unrestricted and £48,000 was restricted.

Summary of donations from professional firms and supporters

Deloitte
EY
KPMG
PWC
Fujitsu
Blick Rothenberg
RSM UK
Tax Advisers Charitable Trust (The Worshipful Company of Tax Advisers)
2025
£
50,000
50,000
50,000
50,000
20,000
10,000
3,000
6,000
239,000
2024
£
50,000
20,000
50,000
30,000
-
10,000
-
4,000
164,000

Other donations includes 50% of the following amounts greater than £3,000 from organisations received through Bridge The Gap. This is a joint initiative set up by TaxAid UK and its sister charity Tax Help For Older People, whereby amounts received are split equally between the two charities.

ople, whereby amounts received are split equally between the two charities.
2025 2024
£ £
Chartered Institute of Taxation (CPD Events) 26,546 26,171
Proskauer Rose 10,000 5,000
London Legal Support 7,203 -
Tax Advisers Charitable Trust (The Worshipful Company of Tax Advisers) - 4,000
Kathleen Beryl Sleigh Charitable Trust - 10,000
Freshfields - 9,998
BDO - 7,755

Page 21

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

4 Income from charitable activities

Advice services
HM Revenue & Customs
Donations of gifts, services and facilities
Tax education
Chartered Institute of Taxation
Income from charitable activities 2025
Income from charitable activities 2024
5
Investment income
Interest receivable and similar income;
Interest receivable on bank deposits
Unrestricted
funds
General
£
-
323,157
323,157
-
-
323,157
281,668
Restricted
funds
£
492,768
-
492,768
30,000
30,000
522,768
484,847
Unrestricted
funds
General
£
13,189
Total
2025
£
492,768
323,157
815,925
30,000
30,000
845,925
766,515
Total
2025
£
13,189
Total
2024
£
454,847
281,668
736,515
30,000
30,000
766,515
Total
2024
£
445

Page 22

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

6 Expenditure on charitable activities

Staff costs
Gifts in kind
Premises and other costs
Website, ICT and equipment costs
Legal, insurance and professional
Communication and travel
Other costs
Support costs
Governance costs
Total expenditure 2025
Total expenditure 2024
Cost of
raising funds
£
39,988
-
3,726
2,905
2,650
321
-
49,590
31,453
5,376
86,419
72,091
Advice
services
£
286,473
323,157
26,694
20,812
18,983
2,303
-
678,422
235,898
38,613
952,933
859,387
Education
£
34,575
-
3,222
2,512
2,290
278
-
42,877
28,308
4,888
76,073
51,506
Governance
costs
£
24,196
-
2,254
1,758
1,603
194
-
30,005
18,872
(48,877)
-
-
Support costs
£
251,515
-
23,436
18,275
16,667
2,023
2,615
314,531
(314,531)
-
-
-
2025
£
636,748
323,157
59,332
46,263
42,193
5,119
2,615
1,115,426
-
-
1,115,426
982,984
2024
£
590,763
281,668
55,629
35,869
14,253
4,135
667
982,984
-
-
982,984

£529,937 (2024:£450,137 ) of above expenditure was attributable to unrestricted funds and £585,489 (2024: £532,847) to restricted funds.

Page 23

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

7 Net incoming/outgoing resources

Net incoming resources for the year include:

Operating leases - other assets
Audit fees
Depreciation of fixed assets
2025
£
(36,000)
(7,500)
(582)
2024
£
(36,000)
(6,300)
(874)

8 Trustees remuneration and expenses

No trustees, nor any persons connected with any trustee, has received any remuneration from the charity during the year.

No trustees have received any reimbursed expenses from the charity during the year.

9 Staff costs

The aggregate payroll costs were as follows:

Staff costs during the year were:
Wages and salaries
Social security costs
Pension costs
Other staff costs
2025
£
552,862
47,228
9,220
27,438
636,748
2024
£
514,396
46,991
8,914
20,462
590,763

The monthly average number of persons (including senior management team) employed by the charity during the year was 17 (2024 - 19).

The monthly average number of persons (including senior management team) employed by the charity during the year expressed as full time equivalents was as follows:

Raising funds
Advice services
Tax education
Support
Governance
2025
No
0.63
4.51
0.55
3.96
0.38
10.03
2024
No
0.62
4.53
0.40
3.94
0.40
9.88

No employee received emoluments of more than £60,000 during the year.

The total employee benefits of the key management personnel of the charity were £46,212 (2024 - £44,562).

Page 24

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

10 Auditors' remuneration

10 Auditors' remuneration
Audit of the financial statements
Other fees to auditors
All other non-audit services
2025
£
7,500
-
2024
£
6,300
3,432

11 Taxation

The charity is a registered charity and is therefore exempt from taxation.

12 Tangible fixed assets

Cost
At 1 April 2024
At 31 March 2025
Depreciation
At 1 April 2024
Charge for the year
At 31 March 2025
Net book value
At 31 March 2025
At 31 March 2024
Computer
equipment
£
3,542
3,542
2,835
582
3,417
125
707
Total
£
3,542
3,542
2,835
582
3,417
125
707

Page 25

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

13 Debtors

Trade debtors
Prepayments and accrued income
Other debtors
14 Cash and cash equivalents
Cash on hand
Cash at bank
15 Creditors: amounts falling due within one year
Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income
Deferred income at 1 April 2024
Resources deferred in the period
Amounts released from previous periods
Deferred income at year end
2025
£
1,231
27,180
-
28,411
2025
£
-
646,865
646,865
2025
£
50,570
27,651
28,151
15,000
121,372
2025
£
7,500
-
-
7,500
2024
£
60,621
41,676
13,753
116,050
2024
£
333
417,555
417,888
2024
£
2,698
21,318
46,964
21,129
92,109
2024
£
7,500
-
-
7,500

Page 26

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

16 Obligations under leases and hire purchase contracts

Operating lease commitments

Total future minimum lease payments under non-cancellable operating leases are as follows:

Land and buildings
Within one year
17 Pension and other schemes
Defined contribution pension scheme
2025
£
9,000
2024
£
9,000

The charity operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the charity to the scheme and amounted to £9,220 (2024 - £8,914).

Contributions totalling £4,340 (2024 - £3,368) were payable to the scheme at the end of the year and are included in creditors.

Page 27

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

18 Funds

Unrestricted funds
General
General
Designated
Capital depreciation
Contingency funds
Total unrestricted funds
Restricted funds
Governance
Advice services
Tax education
Total restricted funds
Total funds
Balance at 1
April 2024
£
248,238
707
180,332
181,039
429,277
1,071
538
11,650
13,259
442,536
Incoming
resources
£
653,401
-
-
-
653,401
-
543,518
30,000
573,518
1,226,919
Resources
expended
£
(529,355)
(582)
-
(582)
(529,937)
(1,071)
(542,768)
(41,650)
(585,489)
(1,115,426)
Transfers
£
(21,533)
-
22,071
22,071
538
-
(538)
-
(538)
-
Balance at
31 March
2025
£
350,751
125
202,403
202,528
553,279
-
750
-
750
554,029

Page 28

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

Unrestricted funds
General
General
Designated
Capital depreciation
Contingency funds
Total unrestricted funds
Restricted
Governance
Advice services
Tax education
Total restricted funds
Total funds
Balance at 1
April 2023
£
329,641
1,581
-
1,581
331,222
1,071
538
11,650
13,259
344,481
Incoming
resources
£
548,192
-
-
-
548,192
-
502,847
30,000
532,847
1,081,039
Resources
expended
£
(449,263)
(874)
-
(874)
(450,137)
-
(502,847)
(30,000)
(532,847)
(982,984)
Transfers
£
(180,332)
-
180,332
180,332
-
-
-
-
-
-
Balance at
31 March
2024
£
248,238
707
180,332
181,039
429,277
1,071
538
11,650
13,259
442,536

The specific purposes for which the funds are to be applied are as follows:

Advice services

This fund represents income which is for delivering the main charitable purpose of TaxAid UK, that of advising low income clients and the generalist voluntary sector on tax matters.

Tax education

This fund represents income provided to improve access to information on tax so that those on low incomes are aware of their rights and responsibilities under the tax system. It is delivered through training, printed material and guides, and the TaxAid UK website.

Capital depreciation fund

This designated fund represents the net book value of assets purchased from unrestricted funds to be depreciated in the future years over the assets useful economic life.

Contingency funds

This designated fund represents the calculated statutory redundancy costs and payment in lieu of notice that would be payable should the charitable company cease to operate.

Page 29

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

19 Analysis of net assets between funds

Tangible fixed assets
Current assets
Current liabilities
Total net assets
Tangible fixed assets
Current assets
Current liabilities
Total net assets
Unrestricted
funds
£
-
472,123
(121,372)
350,751
Unrestricted
funds
£
-
340,347
(92,109)
248,238
Designated
£
125
202,403
-
202,528
Designated
£
707
180,332
-
181,039
Restricted
funds
£
-
750
-
750
Restricted
funds
£
-
13,259
-
13,259
Total funds at
31 March
2025
£
125
675,276
(121,372)
554,029
Total funds at
31 March
2024
£
707
533,938
(92,109)
442,536

20 Analysis of net funds

Cash at bank and in hand
Total
Cash at bank and in hand
Total
At 1 April
2024
£
417,888
417,888
At 1 April
2023
£
250,251
250,251
Financing cash
flows
£
228,977
228,977
Financing cash
flows
£
167,637
167,637
At 31 March
2025
£
646,865
646,865
At 31 March
2024
£
417,888
417,888

Page 30

TaxAid UK

Notes to the Financial Statements for the Year Ended 31 March 2025

21 Related party transactions

Donations were received from KPMG, where Victoria Heard is a partner. The total of these donations amount to £51,150 (2024 - £50,000).

Donations were received from Trustees during the year totalling £1,100 (2024 - £11,200). These donations were shared with Tax Volunteers. No restrictions have been attached to these donations.

TaxAid UK operated the payroll on behalf of Tax Volunteers during the year. Payroll costs for the year and recharged from TaxAid UK to Tax Volunteers totalled £585,441 (2024 - £470,709). No amounts were outstanding at the year end in respect of payroll costs.

During the year, net income totalling £66,858 (2024 - £85,405) was collected by TaxAid UK on behalf of Tax Volunteers. At the year end, the amount due to Tax Volunteers, included in other creditors in the financial statements, was £16,547 (2024 - £15,182). A further £nil (2024 - £21,163) included within other creditors is due to Tax Volunteers in relation to recharged shared costs and £nil (2024 - £19,373) included within debtors is due from Tax Volunteers in relation to recharged shared costs.

22 Non-adjusting events after the financial period

On 30 June 2025, TaxAid UK acquired the assets, liabilities and operations of Tax Volunteers (Charity Number: 1102276) which was a sister charity that held similar charitable objectives.

Page 31