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2025-03-31-accounts

AN•twOFk*artn•rol • * CARERS TRUST SUTTON CARERS CENTRE CHARITY COMPANY (A company limited by guarantee) REPORT OF THE TRUSTEESAND FINANCIAL STATEMENTS For the year ended 31st March 2025 Charity no: 1062302 Company no: 3353573

SUTTON CARERS CENTRE CHARITY COMPANY CONTENTS OF THE FINANCIAL STATEMENTS for the year ended 31st March 2025 Page Report of the Trustees 1 to16 Report of the IndependentAuditors 17to19 Statement of Financial Activities 20 Balan￿ Sheet 21 Cash Flow Statement 22 Notes to the Financial Statements 23to32

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31°, March 2025 The Trustees, who are also Directors of the Charity for the purposes of the Companies Act 2006, present their report with the financial statements of the Charity for the year ended 31st March 2025. The financial statements have been prepared in accordan￿ with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard Applicable in the UK and Republic of Ireland, issued in October 2019, and the Companies Act 2006. REFERENCE AND ADMINISTRATIVE INFORMATION Charity Name: Charity registration Number: Sutton Carers Centre 1062302 3353573 (England & Wales} Company registration number: Registered Office and Operational Address: 1st Floor, Sutton Gate 1 Carshalton Road Sutton, Surrey SM14LE Trustees: Dr. Shade Ajayi-obe Dr Alan Lindsay Woodhead Bissy Thomas Patrick Hopkinson Sally Brearley Anne Dharmpaul Chair and Trustee Treasurer and Trustee Trustee Trustee Trustee Trustee Advisors= Alf Matthews Don Brims Harsha Ganatra Company Secretary: Rachael MaGLeod Chief Executive and Company Secretary Auditors: Kingston Burrowes Audit Ltd 308 Ewell Road, Surbiton, Surrey, United Kingdom, KT6 7AL Barclays Bank Ltd, 43 High St, Sutton SM1 1 DR Bankers: CCL4 Investment Management Ltd, COIF Charity Funds. 80 Cheapside, London EC2V 6DZ Network Partner of, and quality assured by, Carers Trust (fomied by the merger of the legacy organisations Princess Royal Trust for Carers and Crossroads Care), a national charity connecting and supporting independent Carers, organisations across the UK. Registered address.. Carers Trust, 32-36 Loman Street, London SE1 OEH, Charity No. 1145181 (England & Wales) I SC042870 (Scotland). Registered as a company limited by guarantee in England and Wales No. 7697170.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Structure, Governance and Management Governing Document Sutton Carers Centre (SCC) is a charitable company limited by guarantee, formed in 1994 and registered as a charity in 1997. The organisation was initiated in 1992 and was one of the first Princess Royal Trust for Carers Centres in the country. The company was established under a Memorandum which established the objects and powers of the charitable company and is governed under its Articles of Association. These were updated mainly to reflect changes in charity law a few years ago and continue to be regularly reviewed. In the event of the company being wound up, its members are required to contribute an amount not exceeding £1. Trustees 2024-2025 was a year of progress and collaboration for Sutton Carers Centre. We have continued to deliver on our mission while strengthening governan￿ and operational practices. The trustees have provided strategic leadership and notably, the introduction of the Staff and Trustee Forum has improved communication and fostered a shared sense of purpose across the organisation. As of 31st March 2025, the Board comprised six Trustees and three Advisers. Dr Shade Ojayi-obe has been leading the Board of Trustees as Chair since 29th January 2025 (appointed as a Trustee in July 2024). Dr (Alan) Lindsay Woodhead was appointed as Treasurer on the 2, October 2024, following his appointment as Trustee in July 2024. Trustees are appointed in accordance with the charity's governing doGument, elected by members at the AGM, stepping down on a rotational basis, with the option to stand for re-election. Trustees have lived experience of caring, serve as volunteers, many balancing this role alongside paid work as well as caring responsibilities. New trustees receive a comprehensive in.duction, includina a.n overview of our mission. policies, a.nd. legal responsibilities. Ongoing training in both formal and informal settings is provided to ensure trustees remain informed about governance best practices as well as operations. Trustees are responsible for ensuring compliance with charity law, policies and pr0￿dUreS. and provide financial oversight. They play a key role in approving budgets, monitoring risk, and guiding the organisation's long-term strategy to ensure activities align with our charitable objectives. We regularly assess the Board's skill set, considering organisational challenges and opportunities, while embracing the advantages of a diverse membership. Importantly, we remain Carer-led throughout. Our Trustees and Advisers bring a wealth of professional experien￿ in areas such as adult and children health, social care and community services, safeguarding, finance, fundraising, project and business management, as well as personal caregiving experience in Sutton. As we look to recruit another two Trustees, we will be looking to recruit people with additional Communications, Quality Assurance or HR experience. The board is committed to diversity and inclusion and continues to review its composition to ensure a broad range of skills, experiences, and perspectives. This approach supports robust decision-making and reflects our commitment to equality and equity. The Management Board meets at least five times annually, in addition to the AGM, informed by the working 'RIO' (Risk, Information and Opportunities) Committee that meets monthly or bi-monthly depending on the business cycle of the charity. Trustees receive regular reports from the Chief Executive on strategiG and governan￿ matters requiring their attention or decision, alongside detailed financial updates from the RIO Committee. We also review the Risk Register, Service Manager reports including contract perfomiance, as well as updates on funding, HR, health and safety, quality assurance, and infrastructure. Safeguarding updates also are provided at each meeting by the CEO, and we review complaints, GDPR issues, and celebrate successes.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Trustees meet with staff at least three times a year for a newly-introduced Staff and Trustee Forum. This initiative provides a structured opportunity for staff and trustees to meet regularly, share updates, and discuss key priorities. The Forum strengthens communication and collaboration across the organisation, ensuring that Trustees have a deeper understanding of operational challenges and successes, while staff gain insight into strategic decision-making. By meeting consistently, we foster transparency, build stronger relationships, and create a shared sense of purpose, which ultimately supports better governance and more informed decision-making. Teams also present their work formally on rotation On￿ a year at full Board meetings, also an opportunity for rich discussions and increased understanding. Looking ahead, Trustees will focus on additional Board member recruttment, enhancing governance and quality assurance, supporting the refresh and delivery of our strategic plan, and continuing to strengthen engagement with staff, Carers, partners and wider stakeholders. Organisational structure Day-to-day management of the charitable company is delegated to the CEO, who operates within the policies and target outcomes agreed by the Management Board. Despite challenges in funding and project streams, all ServI￿S run concurrently to ensure a seamless Carer pathway, tailored to individual needs and desired outcomes. We take an integrated, 'matrix' approach, working across all ages and health and social care issues. This is guided by a 'Whole-Family' and 'Think Family, philosophy, ensuring the best possible support for Carers and the people they care for. Core teams The core teams comprise of: Adult Carers Infnvmation apd AAvica Qarvice- This servi￿& provides incoma ￿.￿vI￿le￿+10 for whole families, alongside universal, light-touch, and advanced casework support for Carers, hospital and primary care outreach (in particular prevention and discharge support). Adult Carers Preventstive Support Service Includes Carer Wellbeing Navigation services, Talking therapies, End-of-Life care via Sutton's Palliative Care Co-ordination Hub. dementia and mental health-specific support, and targeted support for Carers with higher needs due to their caring role, wellbeing needs, or risk. Young Carers Service - Offers targeted advi￿, information, and support, with a focus on young people aged 8-18 (as well as a smaller focus up to age 25 if indicated) and their families. This Servi￿ ensures Young Carers reach their potential, are protected from inappropriate caring responsibilities, and receive support in School settings. Central Services Provides organisational infrastructure support, including communications, quality assuran￿, HR, fundraising and resource oversight, as well as managing the Centre and our engagement within the wider community. We also offer comprehensive training and consultancy to help other organisations improve their practices in identifying and supporting Carers and their families.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Each team delivers essential advi￿, information, emotional and practical support, while ensuring that all Carers and their families have access to: Breaks from their caring roles Training to support them in their caring roles Benefits and income advice, to overcome the financial inequalities that can come with caring Psychological and complementary therapies to maintain and promote better health and wellbeing for Carers and their families Opportunities to contribute their expertise to local and national policy and service development. People Staffing levels have remained stable, with around 12 full-time and 7 part-time core staff across services. We regularly review roles in response to financial challenges and the increasing complexity of Carers, needs, ensuring staff are Skilled and well-supported. The Board of Trustees sets the remuneration of personnel, considering the charity's financial position and industry benchmarks. We are expanding the roles of our mostly voluntary Information Workers to increase outreach both in person and online, requiring additional training. Increasing volunteer numbers is a key strategic goal. In addition to core staff, we host up to two Psychological Therapists from the Mental Health Trust and SeniorAdvisors in benefits and debt from CitizensAdvice Sutton. We outsource accountancy, payroll, and sorrie AR function5, and contract Sessional WoiAéib iuw additloiiai GIllilGdl supervision and training. Currently, all staff and volunteers are current or former Carers, with professional qualifications in areas such as teaching, social work. and psychology. The team is predominantly female, but increasingly diverse in terms of age, heritage, and background, with many living locally within five miles of the Centre. Volunteers remain crucial to our success, supporting every aspect of our work. 25 - 30 volunteers contribute around 65 hours weekly. covering roles such as Trustees, Therapists, Re￿ptiOnIsts, Administration, Activity organisers, and Fundraisers. Their contribution, valued at least £45,000 annually, is vital to our local impact. We desperately need more volunteer support but recruiting volunteers has become even more challenging as the Cost of Living and public sector crisis continues to bite. Many Carers want to volunteer to give back, take a break, andlor reconnect - but growing caring duties and work commitments mean they simply don't have the time or energy. We continue to actively recruit and support volunteers through our induction and training systems, aligned with the volunteer management quality mark. We also recognise their commitment during Volunteers, Week and through other appreciation efforts.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Our Aims and Objectives We offer support to any unpaid Carer who lives, cares, works or studies in the London Borough of Sutton (or where relevant, the surrounding areas if the person for whom they care is receiving services in Sutton) without distinction as to age, gender, disability, sexual orientation, faith or belief, ethnicity or caring responsibilities. We value the increasing diversity of our communities and do our utmost to remove or overcome barriers to accessing our servI￿s. In line with national policy definitions, we define a 'Carer' as someone who, unpaid, cares for and supports a family member or friend, someone who needs this help due to illness, disability, mental ill-health or substance misuse issues. Purposes, Aims and Values Our Charity's purpose is defined and based on those set out in the Memorandum and Articles of Association. Sutton Carers Centre's vision is of communities in which every Carer is recognised and respected as an individual and can get the support they need and the ongoing assurance that they are not alone. SCC'S mission is to support Carers to improve their health, well-being and quality of life by.. Reaching out to every Garer living in the Borough of Sutton Helping each carer to understand their rights and get their voice heard" and Working with and for each carer. respecting and responding to their individual skills, e¥nAriAnnA and cb.OlCA Our values inform our work, to achieve our vision, reflecting not just WHAT we do, but HOW we do it. They are: Respect: for Carers and their individual views and skills, for staff and volunteers and for those with whom we work in partnership. Sensitivity: valuing difference and contributions from all, working together as a creative, harmonious team. Delivery.. committed to quality support and making change happen in a planned, professional and appropriate manner How Carers Benefit from Our Services Our charity services focuses on three key groups: Adult Carers (including older, parent, working, and 'sandwiGh' Carers) Young Carers (including sibling Carers) Carers supporting people with mental health, dementia, substance misuse issues, or end-of-life care (both young and adult Carers)

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 We provide advice, information, advocacy, and bio-psycho-social therapeutic services, in-person and online, expanding our reach while remaining mindful of digital exclusion. Centrally located in Sutton for accessibility, we also offer outreach ServI￿S in local centres, especially in northern Sutton wards where many Carers face economic and social challenges. Increasingly, our services are delivered in community settings like schools and healthcare facilities. Our services have evolved to support families with more complex needs, particularly since the Covid pandemic, which highlighted the challenges Carers face, including long-term physical andlor mental health needs and inequalities among minoritised communities. We aim to help Carers maintain independence while offering support when needed. Our approach ranges from 'light-touch' assistan￿ to more intensive inteNentions, ensuring ongoing connection and social support for Carer wellbeing. Carers re￿1ve information through induction packs, newsletters and bulletins. and can access help in crisis or as needed via phone, email, online or in person. We also assist Carers to aGGess fomial Carer's NeedsAssessments from the Local Authority. Carers benefit from advice on income maximisation, psychological therapies, and participation in social, learning, and training activities. Support intensifies during crises, and we continue to develop staff and volunteer training to better address Carers, needs. Our approach includes assessing needs, planning support, and measuring the impact to ensure positive outcomes for Carers and their families. We strive to reflect Sutton's diverse community in our Carer support. In response to male Carers, Young Adult Carers, and LGBTQ+ Carers being under-represented in our services, we have introduced new peer support initiatives for these groups. We also increased support for Carers from the global majority, Parent Carer groups, and special interest groups like Carers of people with dementia and continue to develop grass-roots initiatives such as Carer-led meditation groups. How the wider community benèfits from our services Strategic Partnerships and Collaboration Sutton Carers Centre {SCC) works strategically in partnership with various organisations, focusing on the following.. National and Local Policies: SCC aligns its work with key health and social care legislation and policies, including the Care Act 2014, Children and Families Act 2014, and the Health and Care Act 2022. Despite financial challenges, SCC addresses increasing needs and complexity. Carer Engagement: SCC ensures Carers, voices are heard by engaging with health and social Gare partners, especially in relation to strategic decisions and services, including delivery of Sutton's new multi-agency Carers Strategy. This includes Young Carers, where our Young Carer Ambassadors collaborate with schools, health and social care to improve the identification and support of Young Carers in Sutton. Leadership and Collaboration across Health and Social Care: The CEO is a key member of the South West London Integrated Care System and Sutton 'Pla￿, Partnership Board. working to Influen￿ policy, reduce hospital dependence. and address health inequalities. Increasingly, we are working across the whole-system through our particularly strong network of SW London Carers Centres.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31°, March 2025 Voluntary Sector Collaboration: SCC works with local, regional, and national voluntary organisations, including Carers Trust, to identify and support Carers, share best practices, and influence policy. SCC is part of the 'Together for Sutton, consortium, enhancing third- sector collaboration and delivery, and is a member of Community Action Sutton and Sutton Healthwatch. Voluntary Sector Networks: In addition to being a Carers Trust Networ1( Partner, SCC is affiliated with Carers UK, NCVO, and ACEVO, gaining best practice advice, quality assurance, and training opportunities. This collaborative approach strengthens SCC'S ability to support Carers in Sutton and influence local and national Carer-related policy. All our activities focus on supporting Sutton's Carers to achieve the following outcomes: a) The five outcomes of the last National Carers Strategy 2010 and linked to the national Action Plan: Carers are.. Recognised and supported as expert care partners. Enjoying a life outside caring. Not financially disadvantaged. Mentally and physically well and treated with dignity. Children will be thriving and protected from inappropriate caring roles. b) Carers can balan￿ their caring roles and maintain their desired quality of life whilst= Maintaining that role and still enjoying good health and well-being and a life of their own, one trjai 15 Tiee Trom financial hardship. Having access to work, leisure and social activity. How OurActivities Deliver Public Benefit In forming the charity's objectives and activities, the Trustees confimi that they have had regard to the Charity Commission's guidance on public benefit. Some key achievements and plans for the future Despite what the latest census says, our evidence suggests that the numbers of Carers has grown, demands and needs have become more complex, and Carer wellbeing is negatively impacted by public service challenges and failures and feelings of isolation. When recognised and well-supported, however, Carers tell us that the rewards of caring can be great, and we see how looking after each other is a key component of a strong community. This opinion is shared by many in the field. On the cusp of the end of this reporting year, there were two major accomplishments in response to these challenges and opportunities: the completion of the new, multi-agency Carers Strategy for Sutton the decision to re-locate our Centre to bigger and better town-centre premises.

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 To begin the development of the much-needed Strategy, we held our first-ever Sutton Carers Conferen￿, in partnership with London Borough of Sutton. This arnbitious day and evening Conference brought Carers of all ages, paid professionals and other supporters together as equals for the first time, and launched the engagement and consultation for the Strategy. As the Strategy has now been launched, the challenge will be how to make the delivery impactFul. By co-chairing the Board, we will continue to provide leadership, practical support, and our knowledge and expertise around co-production to make this Strategy truly meaningful for Carers and their families as well as colleagues across the system. Relatedly, we also have been a system leader in the development and delivery of the new Dementia Strategy for Sutton. After over three happy decades at Benhill House, we out-grew our Centre space and took advantage of the end of lease to secure new, larger premises in Sutton Gate at the top of the High Street with no rise in overall outgoings. This helped us maintain a central, easily-accessible, and affordable space for Carers and their families, as well as space for increased partner activity and service development. Although the transition was challenging, especially on a limited budget, we set the scene for the actual move in April 2025. We were grateful for the amazing support we received from companies and the wider community to make this a reality. We also are exctted for the opportunities this move presents and look forward to reporting next year on the difference this has made for Carers. other Key highlights.. Despite extreme pressures, we again balanced our books, met our financial reserves target, diversified our funding further, and increased our seniice offer to Carers by approximately 25 % across the last few years. We supported over 11,000 Carers. with approximately 2200 receiving the most intensive support (another c10% increase), with the average number of interventions per Carer increasing by 113. All specific service output and outcome targets were achieved or exceeded and within budget. These are monitored and reported quarterly to our various funders as part of the regular performance management systems to provide proper accountability for the use of public funds. The financial management systems support this process. We are proud to report again that our large sample of Carers demonstrated marked improvement in many areas of their wellbeing and general life with our academically-validated outcome measures. In addition to improving the ability to care safely, these again show that we have the most impact in the areas of mental and emotional health, financial health, relationships, confidence and self-esteem, reducing risk and increasing social connectedness. This is true for Carers of all ages, irrespective of caring roles. We also have shown greater levels of improvements year on year, across the last 3 years in our Young Carers in Schools programme, for example. increasing outcomes for certain cohorts, e.g. teenage boys, a group experiencing particular inequalities in previous years. We have inGreased the number of Carers from minoritised Gommunities and groups receiving support through changes in our recruitment, targeting and service offer. We maintained staff who bring positive, lived experience of mental health issues as well as caring, now being completely staffed as well as led by people who are care-experienced.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Future plans Looking back at last year's plans, we are pleased that we achieved or progressed most of them, many reported above or via our website. At the time of writing, we are launching a new 'lmpact' section on our website to replace the former Annual Review document, an online resource which will highlight, on an ongoing basis, what we have done and the impact we have made. We aim to make this section as informative and appealing to Carers as well as potential funders. For more information, please see our website.. www.suttoncarerscentre.or The website also contains newsletters and blogs, plus more information and many pictures can also be found in our Twitter feed @suttoncarers, Sutton Carers Centre Facebook page, YouTube and Instagram. We also are happy to share more detailed, anonymised monitoring information and case studies upon request - be it for funders, interested partners, the media, or Carers themselves. This year, we also will be: refreshing our Centre Strategies development and fundraising renewing our Carers Trust Quality Markers building our data and Al capabilities restructuring our staffing and Servi￿ teams to build capacity, maintain retention, as well as provide additional opportunities to valued staff to progress their careers in the charity. with a focus on organisational resilience, service Our main risks remain" Financial, therefore we have prudently made savings, spent carefully yet well, and increased our reserve, raising and designating funds to help bridge these difficult times, also to ensure we are a 'going Concern, for at least the next three years. We will need to develop an even more robust fundraising strategy as fiscal constraints become more acute. ServiGe Quality in the face of such volume, complexity and demand, as well as the related pressures this places on the wellbeing of our lived eXperIen￿d staff and volunteers We are pleased that as we overcame the threat, and capitalised upon the opportunity of moving to new premises, the Accommodation risks have been minimised.

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Financial review Funding for health and social care, and Carers in particular, remains limited. Despite these financial challenges, Sutton Carers Centre has worked hard to bring together all available resources to deliver services for Carers. Locally, as part of the social care and health integration agenda, we are also seeing encouraging signs that people and partners in the 'Pla￿, of Sutton may be coming together to overcome some of these challenges in uniquely local and inspiring ways. Working across the system is key- and seeing Carers as partners in that system alongside paid professionals, is equally key. We are pleased we secured 5 - 7 years funding (currently in 2025 year 4) for many of our core projects via the 'Together for Sutton, partnership. We also have increased our support to Carers with dementia, as well as Carers caring for people with mental health needs via the Community Mental Health Transformation partnership with other VCS partners and South West London and St George's Mental Health NHS Trust. We additionally have provided increased support for End of Life Carers, more Income Maximisation for families, and more support to Young Carers, especially at points of transition and in schools. We also now have a dedicated, small team trying to better support Adult and Young Carers when a family member or friend is being discharged from hospital. Our service offer increased by approximately 25 % across the last four years whilst we have been able to replenish our reduced general fund to reach the necessary 3 months, financial reserve, which grew to between 5 and 6 months given the particular challenges we face with some funding steams finishing and the end of our lease at Benhill House {premises we also had outgrown). Risks due to reductions in the overall amount of money for ServI￿S being commissioned are now very clear. Equally, an increasing focus (long apparent in the NHS) on crisis or near Grisis point interventions - to the detriment of a proper balance with spending on preventative measures and the longer-term gains they can bring - poses a considerable threat to the welfare of the majority of Carers. Our SP¢Gidilbi 3UVFJOrt services arid 3itiiled iniDmiation and advice sar ould be well placèd not oriiy" io help those in crisis but also prevent families from reaching that crisis point in the first place. Our ServI￿S also strengthen family and community life, adding much social and public benefit. Incoming reSoUr￿s, resources expended and services The financial outturn was considered balanced, reflecting the Board's strategic planning, including the use of designated funds to bridge salary gaps and support the relocation to new premises. For 2024125, the accounts show a deficit before transfers of £32,300 in unrestricted funds (including designated), less transfers of £17,847, resulting in an overall deficit of £50,147. In anticipation, £65,830 of designated fund expenditure had strategically been set aside in 2023124 for funding gaps, Cost of living increases and premises. After transfers, core unrestricted funds achieved a surplus of £16,171 against a budgeted deficit of £16,024 - an excellent result given the challenging financial environment. Income remained broadly consistent with the previous year at £732,714 {2023124.' £730,120), while expenditure increased to £805,497 (2023124.. £740,883), reflecting additional investment in services and support for Carers. As above, the £65,830 designated fund spend enabled us to sustain services for vulnerable unpaid young and adult Carers during a period of heightened need and funding gaps, and also covered relocation costs. 10

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Restricted funds closed the year at £13,753, retained for their intended purpose of supporting Carers in Sutton. The General Fund decreased but remained at a prudent level of £276,055 (2023124: £326,204), ensuring financial resilience. We were confident going into 2024-25 but anticipate that 2025-26 will be a more difficult year, the year beyond that even more challenging, also with changes in government and related policies. The largest income Sour￿ continued to be the London Borough of Sutton (although the funding base has diversified). Volunteers and students continued to offer their support and input, some of whom were qualified professionals or in advanced stages of training, thus helping to maintain services despite funding pressures. Our experienced paid staff also worked to find new and more efficient ways to serve an increased volume of Carers within existing resources, even when Carers. lives are becoming more complex. ReseNes Policy This policy relates to the level of reserves appropriate for Sutton Carers Centre. Each year the RIO Committee examines SCC'S reserves in the light of the risks facing the organisation bearing in mind the Charity Commission's guidan￿. We recommended to the Management Board who agreed that our reserves policy remain the same. We re-affirmed our need to hold Unrestricted Fund reserves equal to a minimum of 3 months budgeted total spending for the following financial year- and this was achieved in the previous year 2023124; as above, the Trustees aimed for a higher amount up to, but not more than 6 months. 2024125 saw a planned reduction in reserves with £276,055 (a decrease on last year's figure of £326.204). With the 2025126 budgeted expenditure at £845,450, a 3 months, reserve would equal £211,362, so we are just under c4 months, which meets our current minimum target for 2024125 (vs 2023124 5 months). Trustees felt that this level of spend, and reserve, was appropriate given the ongoing pressures which affect Carers as well as the organisation,. they also felt that this level strategically managed risk in the coming year. SCC remains vigilant in the current economic climate. In the short-term, the Management Board also considered what might be done in terms of curtailing activities should the circumstances arise. Scenario-planning is imbedded in our Strategic Planning cycle and Risk Register, accordingly. Investment Policy Aside from retaining a prudent arnount in reseNes each year, most of our funds are spent in the short-term on delivering our objectives, so we have little to invest long-temi. All fund balan￿S are held in bank current and deposit accounts or as cash so are imrnediately available. In common with many others in the chartty sector, we invest such funds as we do have longer-temi in the Charity Office Investment Funds (COIF), and our Virgin Deposit account. Further details regarding the restricted funds are listed below: 11

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 ricted F Circle Club & Kit Kat Club Balance £150 This fund resulted from a private donation several years ago and £600 monies were paid in from the former Kit Kat Club. The Circle and Kit Kat Clubs provided a social outlet for Carers, the people they care for and other family members. In consultation with members of the group, the Club was incorporated into the mainstream activities of the Centre. It is now used to fund or subsidise Carers, social activities, outings and courses, e.g. a restaurant outing, money for transport and so on. There was 'O' spend during the year. Carers, Transport Fund Balance £311 This fund enabled us to offer and fund transport for Carers who have difficulty accessing public transport or have emergency transport needs. It enables Carers to attend events organised by the Centre and so be fully included, as well as participate in consultation, engagement and other agencies, events. Balance bfvd from previous year £498 and £187 was spent during the year. Skills & Learninglcarers Relief Funds Balance £3,514 Carers Centres can apply to Carers Trust and Sutton Nursing Association on behalf of Carers to access nationally and locally held funds that help improve Carer quality of lrfe. All monies are paid to the Centre and then allocated to Carers. Balance blfiNd from previous year £2,453., during the year, another £8,153 was obtained for Carers and £7,092 spent, balan￿ cl￿d to next year. Workforce Development Programme Balance £6,000 SCC was awarded £1 Ok in 2022123 from London Borough of Sutton to run a Workforce Development Programme in conjunction with Seniice leads once the Council was ready. Balance blftvd from previous year £10,000 and £4,000 spent, balance clfwd to next year. Dementia Carers Peer Support Programme Balance £0 SCC received £19,500 from London Borough of Sutton to provide support to Carers of someone living with dementia, following the expiry of the previous Contract, funded by LBS and held by Age UK Sutton as lead. All the £19,500 was spent during the year. Cost of Living Food Support Balance £0 SCC received £500 from London Borough of Sutton vis Community AGtion Sutton to provide support to Carers in need of food due to Cost of Living crisis. All the £500 was spent during the year. Neighbourhood Grant Fund Balance £0 SCC received £2,050 from London Borough of Sutton towards the Carers Conference held at LBS offices. All the £2,050 was spent during the year. Winter PressuresJBetter Care Fund Balance £0 SCC received £48,100 from London Borough of Sutton on behalf of Health and Social Care to provide increased support to Carers being discharged from hospital or caring for someone being discharged from hospital. All the £46,100 was spent during the year. Uplift Wellbeing Navigator Balance £0 SCC re￿iVed £42,700 from SWLStG MH NHS Trust to fund and employ specialist Carers, Wellbeing Navigator posts (1.2 FTE) as part of the 'Uplift' (now Talking Therapies) SeNice. A deficit blfwd from 2023124 (£1,059) and £51,091 was spent during the year, resulting in an overspend of £9,452, which was transferred from unrestricted reserves. 12

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Mental Health Transformation - Welfare Benefits Balance £0 SCC was awarded £43.594 via lead partner Citizens Advi￿ Sutton to provide Mental Health Carers and their families. welfare benefits and related income maximisation and opportunities advi￿, information and support. All the £43.594 was spent during the year. Development of Carers, Manual Balance £297 This manual was commissioned by the then Primary Care Trust a few years ago and is an information resource specifically for those Carers looking after people with mental health issues. The balan￿ is retained to pay for any future inserts, updates and the expenses involved in storing and distributing the manual. This fund will be fully spent in the coming year on related, now digital work. Lloyd's Bank Foundation Balance £0 SCC was awarded £15,000 in 2016117 to research, and as viable, develop and pilot a menu of chargeable services which meets the needs of Carers whilst generating sustainable income for the charity. Balan￿ bfvd from previous year was £14,707 and all was spent during the year. BBC Children in Need Balance £0 SCC was awarded a three-year grant to offer capacity-building support to schools as well as a range of support services for Young Carers in schools. These included training. one-to- one support, group activities and advocacy. Young Carers benefited through improved aspirations, increased engagement with education and better family relationships. Balance b￿d from previous year 2023124 was £4,698. The original project was for 3 years ending June 2021. SCC was awarded a new three-year grant for 3 years beginning September 2021. Final funding received for 1st quarter of 2024125 was £9,994. Expenditure ex￿eded funds bl￿d & received by £1,588, this has been transferred from unrestricted reserves. Time for Me! Balance £0 SCC was awarded a one-off grant of £8,000 from Carers Trust to provide Peer Support, Ambassador worKsnops, activities ana support to Young and Young Adult Carers. All the £8,000 was spent in ihe year. City Bridge 'Bridging Divides, Balance £0 SCC was awarded £43,190 from City Bridge in partnership with the lead, Citizens Advice Sutton. This enabled SCC to provide a dedicated worker to offer Carers support, also enabling Citizens Advice Sutton and Sutton Carers Centre to continue working together, providing Carers and their families with impartial. free, expert and comprehensive information, advice and support on welfare benefits and other income maximisation, service navigation, and caring issues. Spend during the year was £44,192 resulting in an overspend of £1,002 which SCC has transferred from unrestricted reserves. End of Life Care Balance £0 SCC was awarded £32,846 for End of Life Care services from Epsom & St Heller Hospitals NHS Trust, Sutton Health and Care. SCC employs a part-time, dedicated worker as part of the Palliative Care Co-ordination Hub to support Carers with a family member facing end of life. Spend for the year £36,691 resulting in an overspend of £3,845. SCC has transferred from unrestricted reserves. HPV Vacinne Awareness Balance £0 SCC was awarded £230 to give advice and guidan￿ to Young Carers (12-13 yr olds) on receiving the HPV vaccine. All the £230 was spent in the year. Balance £0 13

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Young Carers General Activities Balance £903 SCC was awarded £1,250 in 2019120, £750 in 2021122, £300 in 2022123 and £300 in 2023124 from Jack Petchey Foundation towards Young Carers, Activities. Balance blfwd from 2023124 was £1,288. Spend for the year £685, balan￿ clfiNd to next year. Young Carers Summer Activities Balance £75 SCC was awarded £500 from Jack Petchey in 2020 towards Young Carers Activities in the summer. Balance bl￿d from 2023124 £75. No spend during the year, balance clfwd to next year. Leader Award Grant Balance £1,966 SCC was awarded £600 from Jack Petchey in the year towards Young Carers. Balance bl￿d from 2023124 £1,366. Balan￿ to be spent beginning 2025126. Mental Health Transfonnation - Peer Support Balance £0 SCC was awarded funding from SWLStG Mental Health NHS Trust of £89,894 in the year, to deliver an improved Carer identification and service delivery pathway, and to recruit staff to deliver Carer peer support functions to families connected to Recovery Support Teams in Sutton. All the £89,894 was spent during the year. Winter Engagement Balance £0 SCC was awarded £500 from SWL ICS, NHS South West London via Croydon Voluntary Action for SCC to take part in an initiative to help Carers stay healthy and well in winter. SCC attended winter champion online training covering subjects like winter vaccination programmes and other ongoing healthcare projects, winter healthcare messaging. and other materials to say well in winter. All the £500 was spent in the year. Peer Support Balance £536 SCC was awarded £1,208 funding from The Rotary Club of Cheam. This enabled SCC to increase a￿￿eSS fvr Young Adult Carers through the introdu=ti-- yeer sJpport ylVL4yS. Bal-ny bffivd 2023124 £663. £1,355 spent during the year and balance clfwd to next year. 7 Stars Foundation Balance £0 SCC was awarded £1,251 towards a new laptop for young carers in clubs that are held at SCC office. This was re￿iVed at the end of the year 2022123 and all the £1,251 was spent in the year. Total Restricted Funds £13753 14

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 Provision for Refurbishment Balance £59,510 This fund was established by the Management Board initially to set aside funding on an annual basis for the re-decorating and re-instatement costs required under the terms of the current lease as well as other general refurbishment of the Centre and its reSoUr￿s. This year, funds were spent on ICT equipment in view of new digital priorities as well as aging equipment. Balance bl￿d from 2023124 was £60,000 with £490 spend during the year. SCC was given notice by landlords, fellow charity Aid to the Church in Need, of termination of lease during 2024125, resulting in an office move scheduled for 2025126. Cost of Living Increases Balance £9.170 This fund of £30,000 was strategically agreed by the Management Board and set-up in 2022123 to cover anticipated Cost-of-Living increases, including inflationary pay increases for staff. Cost of Living increases were awarded during the year and £20.830 was spent. Balance to next year. Bridging the Gap Salaries Balance £0 This fund of £45,000 was strategically agreed by the Management Board and set-up in 2022123 to mitigate the risk that may occur with gaps in funding streams" this fund bridged the gap during the period SCC was awaiting outcornes of funding bids when previous funding had come to an end. All the £45,000 was spent in the year, mainly for Young Carers Services. Total Designated Funds £68 680 15

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2025 The Trustees (who are also the directors of Sutton Carers, Centre for the purpose of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Generally Accepted Accounting Practi￿. Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources. including income and expenditure, for the financial year. In preparing these financial staternents, the trustees are required to: select suitable accounting policies and apply them consistently; observe the methods and principles in the charity SORP:2019 (FRS 102)" make judgements and estimates that are reasonable and prudent; state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements., prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will not continue in operation. The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware: there is no relevant audit information of which the charitable company's auditor is unaware. and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that infomiation. Auditors Kingston Burrows Accountants have indicated their willingness to accept appointment as auditors of the charity for this next term and a resolution proposing their reappointment will be put to the members at the Annual General Meeting. We look foNiard to this new relationship. We give sincere thanks to our previous firm 'Myrus Smith,, which has now merged with Kingston Boroughs. In particular, we thank Stephen Jones who has supported us with skill and kindness for decades. We wish him well in his retirement. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. Approved by the Trustees and signed on their behalf: L L),,aLJ Dr Alan Lindsay Woodhead TrusteelDirector and Treasurer Date: 24th December 2025 Sutton Carers Centre Charity Company Sutton Gate, 1st Floor 1 Carshalton Road Sutton, SM14LE 16

Independent Auditor's Report to the Members of.. surroN CARERS CENTRE CHARITY COMPANY Opinion We have audited the financial statements of Sutton Carers Centre Charity Company (the 'charitable company,) for the year ended 31 March 2025 which comprise the Statement of Financial Activities, Balance Sheet, Statement of Cash Flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (U nited Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements: give a true and fair view of the state of the charitable company's affairs as at 31 March 2025, and of its incoming resources and application of reSoUr￿s, including its income and expenditure, for the year then ended" have been properly prepared in accordance with United Kingdom Generally Accepted Accounting PraGtice' and have been prepared in accordan￿ with the requirements of the Companies Act 2006. Basis for opinion We conducted our audrt in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditorfs responsibilities for the audit of the financial statements section of our report. We are independent of the charitable Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidents we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going con￿rn basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other information The other information comprises the information included in the trustees report, other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the trustees report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 17

Independent Auditor's Report to the Members of: SUTTON CARERS CENTRE CHARITY COMPANY Opinions on other matters prescribed by the Companies Act 2006 In our opinion. based on the work undertaken in the course of the audit: the information given in the trustees, report {incorporating the directors, report) forthe financial year for which the financial statements are prepared is consistent with the financial statements; and the directors, report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been re￿iVed from branches not visited by us; or the financial statements are not in agreement with the accounting records and returns" or certain disclosures of directors, remuneration specified by law are not made. or we have not re￿iVed all the information and explanations we require for our audit: or the trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors. report and from the requirement to prepare a strategic report. Responsibilities of trustees As explained more fully in the trustees, responsibilities statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such intemal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concem, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assuran￿ about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordan￿ with ISAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 18

IndependentAuditor's Report to the Members of.. SUTTON CARERS CENTRE CHARITY COMPANY Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above. to detect material misstatements in respect of i￿egUlar1ties, including fraud. The extent to which our prO￿dureS are capable of detecting irregularities, including fraud is detailed below.. Enquiry of management and those charged with governance about actual and potential litigation or claims and the identification of non-compliance with laws and regulations. Reviewing minutes of meetings of those charged with governance. Reviewing financial statement disclosures and testing to supporting documentation to assess Complian￿ with applicable laws and regulations. Auditing the risk of management override of controls, including testing journal entries and other adjustments for appropriateness; assessing whether the judgements made in making accounting estimates are indicative of a potential bias" and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. Performing analytical procedures to identify any unusual or unexpected relationships that may indiGate risks of material misstatement due to fraud. Professional s￿ptiCIsM in course of the audit and with audit sampling in material audit areas. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-complian￿. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment. forgery, collusion, omission or misrepresentation. A further description of our responsibilities is available on the Financial Reporting Council's website at: www.frc.or ,uklauditorsres onsibilities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Kevin Fisher FCA (Senior Statutory Auditor) For and on behalf of Kingston Burrowes Audit Ltd Statutory Auditors 308 Ewell Road, Surbiton, Surrey, United Kingdom, KT6 7AL 24th De￿rnber 2025 19

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) STATEMENT OF FINANCIALACTIVITIES (incorporating Income and Expenditure Account) for the year ended 31st March 2025 Total Funds 2025 Total Funds 2024 Unrestricted Restrlcted Funds Funds Notes Income Donations and legacies Charitable activities Investment income Other income 11,819 363,238 1,288 7,013 11,819 712,596 1,288 7,013 11,714 714,303 1,068 3,035 349,358 Total 383,358 349.358 732,716 730,120 Expenditu Raising funds Charitable activities 20,577 395,081 20,577 784,920 22,291 718,592 389,839 Total 415,658 389,839 805,497 740,883 Net (expenditurellincome for the year 10 (32,300) {40,481) {72,781) (10,763) Transfers be￿een funds 17 (17,847) 17,847 Net movement in Funds 150,147) {22,634) {72.781) (10,763) Total funds as at 1 April 2024 17 326,204 36,387 362,591 373,354 Total funds as at 31 March 2025 17 £276.057 £13,753 £289,810 £362,591 All income and expenditure derive from continuing activities. The Statement of Financial Activities includes all recognised gains and losses. The notes form part of these financial statements 20

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) BALANCE SHEET as at 31st March 2025 Notes 2025 2024 Current assets: Debtors Cash and Bank.. Current Account COIF Deposit Account Virgin Deposit Account Cash in hand 13 87,628 201,324 207,096 33 42,493 251 178,206 32 41,911 707 337,501 422,180 Liabilities: Creditors: amounts falling due within one year 14 47,691 59,589 Net assets 16 £289,810 £362,591 Funds: Unrestricted Designated (Unrestricted) Restricted 17 17 17 207,377 68,680 13,753 191,204 135,000 36,387 17 £289,810 £362,591 These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to Small Companies. The financial statements were approved by the Management Committee on 26 November 2025 and were signed on its behalf by.. Dr Alan Lindsay Woodhead TrusteelDirector and Treasurer Date: 24th December 2025 The notes form part of these financial statements 21

surroN CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) CASH FLOW STATEMENT for the year ended 31st March 2025 Notes 2025 2024 Cash flows from operating activities Net movement in funds per statement of financial activities Adjustments for: Interest receivable Decreasel(increase) in debtors (Decrease)lincrease in creditors (72,781) (10,763) (1,288) 113,696 (11,898) (1,068) (20,188) 3,558 Net cash provided by/(used in) operating activities 27,729 (28,461) Cash flows from investing activities Interest re￿iVed 1,288 1,068 Net cash provided by investing activities 1,288 1,068 Change in cash at bank in the year 29,017 (27,393) Cash at bank brought foNiard 220,856 248,249 Cash at bank carried forward £249,873 £220,856 The notes fomi part of these financial statements 22

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 Accounting policies General information and basis of preparation Sutton Carers Centre Charity Company is a private company (No. 03353573), limited by guarantee, registered in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the Reference and Administrative Information on page 1. The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice. The financial statements are prepared on the going concern basis and under the historical cost convention. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated. Income recognition Items of income are recognised in the financial statements when all of the following criteria are met: The charity has entitlement to the funds. any perf0mlan￿ conditions have been met or are fully within the control of the charity. there is sufficient certainty that receipt of the income is considered probable., and the amount can be measured reliably. Expenditure recognition Expenditure is recognised once there is a legal or constructive obligation to make payment to a third party, it is probable that settlement will be required and the amount can be measured reliably. Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also includes indirect costs, including governance costs that do not relate to a specific activity but are necessary to support those activities. Support costs are apportioned to each activity on the basis of staff time. 23

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 315l March 2025 Accounting policies {Contd) Fund accounting Unrestricted general funds are freely available for use in furtheran￿ of the objects of the charity and which have not been designated for particular purposes. Designated funds are unrestricted funds set aside by the trustees for particular purposes. Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose. Leases Operating lease rentals are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Pensions The charity operates a defined contribution pension scheme. Contributions payable under the scheme are charged the Statement of Financial Activities in the year to which they relate. Debtors and Creditors Debtors and creditors with no stated interest rate and which are receivable or payable within one year are recorded at transaction pri￿. Any losses arising from impairment are recognised in expenditure. DONATIONS AND LEGACIES Unrestricted Restricted Funds Funds Totsl 2025 Total 2024 Donations Legacies 6,819 5,000 6.819 5,000 11,714 £11.819 £11,819 £11,714 All of the £11,714 recognised in 2024 was unrestricted funds. 24

SUThON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 INCOME FROM CHARITABLE ACTIVITIES Unrestricted Restricted Funds Funds Total 2025 Total 2024 London Borough of Sutton - Together for Sutton via CAS London Borough of Sutton - Dementia Programme London Borough of Sutton - Winter Pressures London Borough of Sutton- COL Food Support via CAS London Borough of Sutton- Neighbourhood Grant Fund SWLStG Mental Health NHS Trust- Carers Wellbeing Navigator SWLStG Mental Health NHS Trust (Uplift Rental) SVVLStG Mentsl Health NHS Trust (IAPTIPTIPC) SWLStG MH NHS Trust- Community Transformation BBC Children in Need Garers Trust - Time for Me City Bridge- Bridging Divides via CAB SWLStG MH NHS Trust - Transformation for Welfare Benefits via Citizen's Advice Sutton Co-op Foundation - #iwill Young Carers Skills and Learninglcarers Breaks and Relief Epsom & St Heller Hospitsl Trust- End of Life Care HPV Vaccine Awareness Grant via CVA Jack Petchey Young Carers Jack Petchey - LeaderAward Grant National Lottery - Cost of Living Fund SWLAccelerating Reform Fund SWL ICS Winter Engagement Fund Rotsry Club of Cheam 7 Stars Foundation 334,488 334,488 320,880 19,500 19,500 16,467 46,100 46,100 500 500 2,050 2,050 42,699 42,699 41,og7 8,750 8,750 8,750 15,000 15,000 15,000 89,894 9.994 8,000 43.190 89,894 9,994 8,000 43,190 86,520 39,837 41,486 43,594 43,594 43,594 3,278 8,153 8,153 4,533 32,846 230 300 600 32,846 230 300 600 32,846 1,279 55,605 5,000 5,000 500 1.208 500 1,208 500 1,400 1,251 £363,238 £349,358 £712,596 £714,303 Of the £714,303 recognised in 2024, £400,235 was unrestricted funds and £314,068 was restricted funds. 25

SUThON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 4. INVESTMENT INCOME U nrestricted Funds Restricted Funds Total 2025 Total 2024 Bank interest £1,288 £Nil £1,288 £1,068 All of the £1,068 recognised in 2024 was unrestricted funds. 5. COST OF RAISING FUNDS Direct Costs Support Costs Total 2025 Total 2024 Staff costs Fundraising support Printing and publicity 16,999 2,144 1,434 16,999 2,144 1,434 16,656 4,083 1,552 £20,577 £Nil £20,577 £22,291 All of the £22,291 expenditure recognised in 2024 was charged to unrestricted funds. EXPENDITURE ON CHARITABLE ACTIVITIES Direct Costs Support Costs Total 2025 Total 2024 Carèrs advlce, Information and support Adult carers services Young Garers services Mental health services 86,713 154,126 143,550 249,488 31,279 34,851 37,387 47,526 117,992 188,977 180,937 297,014 127,911 169,015 150,204 271,462 £633,877 £151.043 £784,920 £718,592 Of the £718.592 expenditure recognised in 2024, £311,004 was charged to unrestricted funds and £407,588 was charged to restricted funds. 26

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 318t March 2025 7. ANALYSIS OF DIRECT COSTS Raising Funds Charitable Activities Total 2025 Total 2024 Staff costs Rent, service charge and business rates Recruitment expenses Outsourced fundraisinglfinancial services staff expenses Staff trainingjwellbeinglmentoring Stationery Telephones Volunteers expenses IT softwarelequipment Carers breaks and activities Newsletterlprintinglpublicity 16,999 589,467 606,466 550,150 4,837 1,141 1,795 1,795 2,144 10,999 3,956 6,148 13,143 3,956 6,148 18,716 1.076 7,364 1,836 594 5,068 13,715 299 1,836 594 5,068 13,715 1,733 191 375 20 13.642 1,552 1,434 £20.577 £633,877 £654,454 £599,068 8. ANALYSIS OF SUPPORT COSTS Raising Funds Charitable Activities Total 2025 Total 2024 Staff costs Rent, service ftharg<& and huoiyess rates Cleaning, waste disposal and alarm Insurance Office furniture, equipment and refurbishment Computer software and maintenance Newsletterlprintinglpublicity Photocopier costs Stationery Postage Telephones Subscriptions Outsourced payroll costs Outsourced financial seNices Consultancy fees Meeting expenses (Management Board) Audit FeelLegal ExplAGM Costs Governance costs (see Note 9) Bank charges 35,343 49,873 5,114 2,061 35,343 49,873 5,114 2,061 27,227 44,884 4,689 2.030 631 10,105 631 10,105 320 11,645 579 1,942 800 1,186 9,756 8.665 2,614 6,711 12,113 785 1,435 1,550 2,222 9,346 3,368 2,114 8,342 12,272 859 1,435 1,550 2,222 9,346 3,368 2,114 8,342 12,272 859 6,260 148 6,260 148 5,720 149 £Nil £151,043 £151.043 £141,815 27

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Nurnber.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 315t March 2025 Unrestricted Restricted Funds Funds 9. GOVERNANCE COSTS Totsl 2025 Total 2024 Audit fee Legal and professional fees AGM and annual report 3.840 2,420 3,840 2,420 3,570 13 2,137 £6,260 £Nil £6,260 £5,720 10. NET EXPENDITURE 2025 2024 Net expenditure for the year is stated after charging: Auditor's remuneration Operating lease rentals £3,840 £34,800 £3,570 £34,800 11. TRUSTEES, REMUNERATION AND EXPENSES The trustees neither received nor waived any remuneration during the year (2024: £Nil). Three trustees (2024: Three trustees) were reimbursed travel expenses during the year of £152 (2024., £305). 12. STAFF COSTS 2025 2024 Wages and Salaries Employer's NE Gosts Pension costs (defined contribution scheme) 565,074 49,213 27,522 507,076 45,057 25,244 £641,809 £577,377 Total employee benefits received by key management amounted to £256,686 (2024: £232,853). Under FRS 102, employee benefits include gross salary, benefits in kind, employee's national insurance and employer's pension costs. One employee received total employee benefits (excluding employer national insurance and pension costs) of more than £60,000 in the current year (2024.. One). The average number of ernployees was 18 (2024: 18), both part-time and full-time, analysed by function was: 2025 Number 2024 Number Direct charitable activities Management and administration 15 15 18 18 28

surroN CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 13. DEBTORS 2025 2024 Trade debtors Prepayments 67,969 19,659 182,085 19,239 £87,628 £201,324 14. CREDITORS: Amounts falling due within one year 2025 2024 Trade creditors Accruals and deferred income Social security costs Pension accrual 17,243 14,412 12,484 3,552 23,001 19,883 12,969 3,736 £47,691 £59,589 15. OPERATING LEASE COMMITMENTS 2025 2024 The total future minimum lease payments due under non-cancellable operating leases was as follows: Within one year Two to five years 2,900 34,800 2,900 £2.900 £37,700 16. ANALYSIS OF NET ASSETS BETWEEN FUNDS U nrestricted Unrestricted General Designated Restricted Funds Funds Funds Total 2025 Current assets Current liabilities 255.068 (47,691) 68.680 13,753 337,501 (47,691) Total £207,377 £68,680 £13,753 £289,810 Comparative information for the analysis of net assets between funds in the previous year is as follows= Unrestricted Unrestricted General Designated Restricted Funds Funds Funds Totsl 2024 Current assets Current liabilities 250,793 (59,589) 135,000 36,387 422,180 (59,589) Total £191,204 £135,000 £36,387 £362,591 29

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 315t March 2025 Balance 1 Aprll 2024 17. MOVEMENT IN FUNDS Balance 31 March 2025 2025 Income Expenditure Transfer3 Unrestrlcted Funds: Carers General Fund 19q,204 383,358 415.q68 47,983 207,377 Designated Funds: Provision for Refurbishments Cost of Living Increases Bridging the Gap 60,000 30,000 45,000 490 59,510 9,170 (20,830) (45,000) 135,000 490 (65,830) 68,680 Restricted Funds: Circle Club and Kit Kat Club Carers, Transport Fund Skills and Learninglcarers Relief and Breaks LBS - Workforce Development Programme LBS - Dementia Programme LBS - Winter Pressure LBS - COL Food Support via CAS LBS- Neighbourhood Grant Fund SWL StG Wellbeing Navigator Development of Carers, Manual Lloyds Bank Foundation BBC Children in Need Carers Trust- Peer Support Carers Trust- fime for Me City Bridge - Bridging Divides via CAB MH Transformation for Welfare Benefits via CAB Epsom & St Heller Hospitals NHS Trust Jack Petchey- Young Carers Jack Petchey- Young Carers Summer Activities HPV Vaccine Awareness Grant via CVA Jack Petchey - Leader Award Grant Sutton VCSE- MH Transformation SWL ICS Winter Engagement Fund 7 Stars Foundation 150 498 150 311 187 2,453 8,153 7,091 3,515 10,000 4,000 19,500 46,100 500 4,009 51,094 6.000 19,500 46,100 500 2,050 42,699 1,959 9,454 {1,059) 297 14,707 4,698 663 297 14,707 16,279 1,335 8,000 9,994 1,208 8,000 1,587 536 43,190 44,192 1,002 43,594 43,594 32,846 300 36,691 685 3,845 1,288 903 75 75 230 600 89,894 500 230 1,366 1,966 89.894 500 1.251 1,251 36.387 349,358 389,839 17,847 13,753 Total Funds £362,591 £732,716 £805,497 £Nil £289,810 The purpose of each restricted fund and transfers is set out in the Trustees, Report. 30

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 17. MOVEMENT IN FUNDS Comparative information for the movement in funds in the previous year is as follows: Balance 1 Aprll 2023 Balance 31 March 2024 2024 Income Expenditure Transfers Unrestricted Funds: Carers General Fund 190,128 416,052 333,295 (81,681) 191,204 Designated Funds: Provision for Refurbishments Cost of Living Increases Bridging the Gap 30.000 30,000 30,000 60,000 30,000 45,000 45,000 60,000 75.000 135,000 Restricted Funds: Circle Club and Kit Kat Club Carers, Transport Fund Skills and Learninglcarers Relief and Breaks LBS - WorkforTr Development Programme LBS- Dementia Programme LBS- Winter Pressure LBS- Suicide Prevention SWL StG Wellbeing Navigator S'.¥L CCG - I ca￿rS Support Partnership Lead Development of Carers, Manual Lloyds Bank Foundation BBC Children in N&d Carers Trust- Peer Support Co-op #iWIll City Bridge - Bridging Divides via CAB MH Transformation for Welfare Benefits via CAB Epsom & St Heller Hospitals NHS Trust Jack Petchey- Young Carers Jack Petchey- Young Carers SummerActivities Jack Petchey- Leader Award Grant Sutton VCSE - MH Transformation SWL ICS Winter Engagement Fund 7 Stars Foundation 150 498 150 498 3,715 4,533 5,795 2,453 10,000 10,000 16,466 16,466 32,482 3,500 40,969 32,482 3,500 (1.187) 41,097 (1,059) 7,498 297 14,707 5,145 729 43,697 7,498 297 14,707 4,698 663 39,837 1.400 3,278 40,284 1,466 46,975 41,467 43,624 2,157 43,594 43,594 (781) 2,362 32.846 36,589 1,074 4,524 1,288 75 339 75 1,366 1,279 86,520 500 1,251 252 86.520 500 1,251 123,226 314,068 407,588 6,681 36.387 Total Funds £373,354 £730.120 £740,883 £Nil £362,591 31

surroN CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2025 18. CONTINGENT ASSETS Total grant fund awarded as at 31 March 2025 but not yet received and recognised as income due to the recognition criteria not being met amounts to £776,037. (2024.. £574,826) 19. RELATED PARTY TRANSACTIONS There were no transactions with related parties other than set out in Notes 11 and 12 relating to trustees expenses and key management remuneration. 32