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2024-03-31-accounts

• CARERS TRUST SUTTON CARERS CENTRE CHARITY COMPANY (A company limited by guarantee) REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS For the year ended 31 st March 2024 Charity no: 1062302 Company no: 3353573

SUTTON CARERS CENTRE CHARITY COMPANY CONTENTS OF THE FINANCIAL STATEMENTS st for the year ended 31 March 2024 Page Report of the Trustees 1to15 Report of the Independent Auditors 16to18 statement of Financial Activities 19 Balance Sheet 20 Cash Flow Statement 21 Notes to the Financial Statements 22to31

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31 March 2024 The Trustees, who are also Directors of the Charity for the purposes of the Companies Act 2006. present their report with the financial statements of the Charity for the year ended 3151 March 2024. The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordan￿ with the Financial Reporting Standard Applicable in the UK and Republic of Ireland, issued in October 2019. and the Companies Act 2006. REFERENCE AND ADMINISTRATIVE INFORMATION Charity Name: Charity registration Number: Sutton Carers Centre 1062302 Company registration number: 3353573 (England & Wales) Registered Office and Operational Address: St Benhill House 1 Floor 12-14 Benhill Avenue, Sutton, Surrey SM14DA Trustees: Harsha Ganatra Dr. Shade Ajayi-obe Andrew Mccreddie Dr Lindsay Woodhead Alana Cri5Ci Bissy Thomas Patrick Hopkinson Sally Brearley Anne Dharmpaul Chair (to January 29th 2024) Chair (frorn January 29 2024) Treasurer {to July 22" 2024) Trustee and Treasurer (appointed July 31st 2024) Trustee (to January 29° 2024> Trustee Trustee Trustee Trustee Advlsors: Sarah Samee (to January 29th 2025) th Nadia Dhunna (to January 29 , 2025) Alf Matthews Don Brims Harsha Ganatra (from January 29th 2025) Company Secretsry: Rachael MacLeod Chief Executive and Company Secretary Audltors: Kingston Burrowes Audit Ltd 308 Ewell Road, Surbiton, Surrey, United Kingdom, Iff6 7AL Bankers: Barclays Bank Ltd, 43 High St, Sutton SM1 1 DR CCLA Investment Management Ltd, COIF Charity Funds, 80 Cheapside, London EC2V 6DZ Network Partner of, and quality assured by, Carers T￿st (fomed by the merger of the legacy organisations Princess Royal frust for care￿ and Crossroads Care), a national charity connecting and supporting independent Carers, organisations across the UK. Registered address: Carers Trust, 32-36 Loman Street, London SE1 OEH, Charity No. 1145181 (England & Wales) I SC042870 (Scotland). Registered as a company limited by guarantee in England and Wales No. 7697170.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 Structure, Governance and Management Governing Document Sutton Carers Centre (SCC) is a charitable company limited by guarantee, formed in 1994 and registered as a charity in 1997. The organisation was initiated in 1992 and was one of the first Princess Royal Trust for Carers Centres in the country. The company was established under a Memorandum which established the objects and powers of the charitable company and is governed under its Articles of Association. These were updated mainly to reflect changes in charity law a few years ago and continue to be regularly reviewed. In the event of the company being wound up, its members are required to contribute an amount not exceeding £1. Trustees As of 31 st March 2023, the Board comprised five Trustees and four Advisers. We actively recruited new Trustees as part of our succession planning, ensuring a balanced mix of skills and lived experience to guide our work. Atthe time of writing the report in 2024-2025, we stand at six Trustees, with a new Chair, Treasurer and a mixture of Trustees and Advisors, both new and old, all very experienced and knowledgeable, able also to draw upon their lived experience of caring. We sincerely thank our outgoing Trustees- ourformer Chair Harsha Ganatra, former TreasurerAndy Mccreddie, and former Trustee Alana Crisci - and our outgoing Advisors, Sarah Samee and Nadia Dhunna - all of whom had served the charity with dedication for several years. We welcome our new Chair, Dr Shade Ajayi-ode, new Treasurer Dr Lindsay Woodhead, Sally Brearley and Anne Dharmpaul, as well as Don Brims as Advisor alongside Alf Matthews and former Chair Harsha Ganatra. All TrusteeslDirectors serve as volunteers, many balancing this role alongside work or caring responsibilities. Trustee induction and training occur year-round in both formal and informal settings. We regularly assess the Board's skill set, considering organisational challenges and opportunities, while embracing the advantages of a diverse membership. Importantly, we remain Carer-led throughout. Trustees are elected by members at the AGM, stepping down on a rotational basis. with the option to stand for re-election. Our Trustees and Advisers bring a wealth of professional experience in areas such as adult and children health, social care and community seniices. safeguarding, finance, fundraising, project and business management, as well as personal caregiving experien￿ in Sutton. As we look to recruit another two Trustees, we will be looking to recruit people with additional Communications, Quality Assurance or HR experience. The Management Board meets at least five times annually, in addition to the AGM. Trustees receive regular reports from the Chief Executive on strategic and govemance matters requiring their attention or decision, alongside detailed financial updates from the RIO (Risk, Information and Opportuntties) Committee. We also review the Risk Register, service reports, including contract performance, and receive updates from the Service Managers, Service Development Lead, Centre Co-ordinator, and Board and Business Support Manager on matters such as funding bids, HR, health and safety, quality assuran￿, and infrastructure. Safeguarding updates are provided at each meeting by the CEO, and we review complaints. GDPR issues, and celebrate successes. The role of Board and Business Support Manager was introduced in May 2023 to offer dedicated infrastructure support to Trustees and Advisers, and to enhance recruitment and training pro￿sses. We now have a shared, online platform, providing Board members with timely access to Management Board papers, monitoring reports, business documents, newsletters, account5, and administrative documents, in line with the Centre's environmental policy. This has improved capacity across the Board.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 Organisatlonal structure Day-to-day management of the charitable company is delegated to the CEO, who operates within the policies and target outcomes agreed by the Management Board. Despite challenges in funding and project streams, all services run concurrently to ensure a seamless Carer pathway, tailored to individual needs and desired outcomes. We take an integrated, 'matrix' approach, working across all ages and health and social care issues. This is guided by a 'Whole-Family and Think Family, philosophy. ensuring the best possible support for Carers and those they care for. Core teams The core teams comprise of.. Adult Carers Information and Advice Servlce- This service provides income maximisation for whole families, alongside universal, light-touch, and adVan￿d casework support for Carers, hospitsl and primary care outreach (in particular prevention and discharge support). Adult Carers Preventative Support Service Includes Carer Wellbeing Navigation services, Talking therapies, End-of-Life care via Sutton's Palliative Care Co-ordination Hub, dementia and mental health-specific support, and targeted support for Carers with higher needs due to their caring role, wellbeing needs, or risk. Young Carers Service - Offers targeted advice, information, and support, with a focus on young people aged 8-18 (as well as a smaller focus up to age 25 if indicated) and their families. This service ensures Young Carers reach their potential, are protected from inappropriate caring responsibilities, and receive support in school settings. Central Services Provides organisational infrastructure SUPF)Ort. including communications, quality assurance, and resource management, as well as managing the Centre and our engagement within the wider community. We also offer comprehensive training and consultancy to help other organisations improve their practices in identifying and supporting Carers and their families. Each team delivers essential advice, information, emotional and practical support, while ensuring that all Carers and their families have access to: Breaks from their caring roles Training to support them in their caring roles Benefits and income advice, to overcome the financial inequalities that can come with caring Psychological and complementary therapies to maintain and promote better health and wellbeing for Carers and their families Opportunities to contribute their expertise to local and national policy and service development.

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31$t March 2024 People Staffing levels have remained stable, with around 12 full-time and 7 part-time core staff across services. We regularly review roles in response to financial challenges and the increasing complexity of Carers, needs, ensuring staff are skilled and well-supported. The Board of Trustees sets the remuneration of key management personnel, considering the charity's financial position and industry benchmarks. We are expanding the roles of our. mostly voluntary, Infomiation Workers to increase outreach both in person and online, requiring additional training. Increasing volunteer numbers is a key strategic goal. In addition to core staff, we host two Psychological Therapists from the Mental Health Trust and SeniorAdvisors in benefits and debtfrom CitizensAdvice Sutton. We outsource accountancy, payroll, and some HR functions, and contract sessional workers for clinical supervision and training. Currently, all staff and volunteers are current or former Carers. with professional qualifications in areas such as teaching, social work, or psychology. The team is predominantly female, but increasingly diverse in terms of age, heritage, and background, with many living within five miles of the Centre. Volunteers remain crucial to our success, supporting every aspect of our work. Between 40 and 50 volunteers contribute over 100 hours weekly, covering roles such as Trustees, Therapists, Receptionists, Administration, Activity organisers, and Fundraisers. Their contribution, valued at approximately £110,000 annually, is vital to our local impact. At the time of writing, however, our volunteer numbers have dropped significantly as the Cost of Living and public sector crisis continues to bite. This has meant people returning to paid work, and our Carers who often volunteered to 'give back., get a break from caring and rebuild skills, find they no longer have the time. We continue to actively recruit and support volunteers through our induction and training systems, aligned with the volunteer management quality mark. We also recognise their commitment during Volunteers, Week and through other appreciation efforts. Our Aims and Objectives We offer support to any unpaid Carer who lives, works or studies in the London Borough of Sutton (or where relevant, the surrounding areas if the person for whom they care is receiving services in Sutton) without distinction as to age. gender, disability, sexual orientation, faith or belief. ethnicity or caring responsibilities. We value the increasing diversity of our communities and do our utmost to remove or overcome barriers to accessing our services. In line with national policy definitions, we define a 'Carer' as someone who, unpaid, cares for and supports a family member or friend, someone who needs this help due to illness, disability, mental ill-health or substance misuse issues. Purposes, Aims and Values Our Charty's purpose is defined and based on those set out in the Memorandum and Articles of Association. Sutton Carers Centre's vision is of communities in which every Carer is recognised and respected as an individual and can get the support they need and the ongoing assurance that they are not alone.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 SCC'S mission is to support Carers to improve their health, well-being and quality of life by: Reaching out to every carer living in the Borough of Sutton Helping each carer to understand their rights and get their voice heard. and Working with and for each carer, respecting and responding to their individual skills. experience and choices Our values infomi our work, to achieve our vision. reflecting not just WHAT we do, but HOW we do it. They are: Respect: for Carers and their individual views and skills. for staff and volunteer5 and forthose th whom we work in partnership. Sensitivity: valuing difference and contributions from all, working together as a creative, harmonious team. Delivery: committed to quality support and making change happen in a planned, professional and appropriate manner How Carers Benefit from Our Services Our charity supports unpaid Carers living, working or studying in Sutton, with seniices focused on three key groups: Adult Carers (including older, parent. working, and 'sandwich' Carers) Young Carers (including sibling Carers) Carers supporting those with mental health, dementia, substance misuse issues, or end-of- life care (both young and adult Carers) We provide advi￿, infonnation, advocacy, and bio-psycho-social therapeutic services, in-person and online, expanding our reach while remaining mindful of digital exclusion. Centrally located in Sutton for accessibility, we also offer outreach services in local centres, especially in northern Sutton wards where many Carers face economic and social challenges. Increasingly, our services are delivered in community settings like schools and healthcare facilities. Our services have evolved to support families with more complex needs, particularly since the Covid pandemic, which highlighted the challenges Carers face, including long-term physical andlor mental health needs and inequalities among minoritised communities. We aim to help Carers maintain Independen￿ while offering support when needed. Our approach ranges from 'light-touch' assistan￿ to more intensive interventions, ensuring ongoing connection and social support for Carer wellbeing. Carers receive information through induction packs. newsletters and bulletins, and can access help in crisis or as needed via phone, email, online or in person. We also assist Carers to aC￿sS formal Carer's NeedsAssessments from the Local Authority.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31s¢ March 2024 Carers benefit from advice on income maximisation, psychological therapies, and participation in social. learning, and training activities. Support intensifies during crises, and we Gontinue to develop staff and volunteertraining to better address Carers, needs. Our approach includes assessing needs, planning support, and measuring the impact to ensure positive outcomes for Carers and their families. We strive to reflect Sutton's diverse community in our Carer support, though male Carers, Young Adult Carers, and LGBTQ+ Carers remain under-represented, influencing our outreach efforts. We have increased support for ethnic minority Carers, Parent Carer groups, and special interest groups like Carers of people with dementia and continue to develop grass-roots initiatives such as Carer-led meditation groups. How the wider community benefits from our seNices Strategic Partnerships and Collaboratlon Sutton Carers Centre (SCC) works strategically in partnership with various organisations, focusing on the following: National and Local Policies- SCC aligns its work with key health and social care legislation and policies, including the Care Act 2014, Children and Families Act 2014, and the Health and Care Act 2022. Despite financial challenges, SCC addresses increasing needs and complexity. Integrated Care System: The CEO is a key member of the South West London Integrated Care System and Sutton 'Pla￿, Partnership Board, working to influence policy, reduce hospital dependence, and address health inequalities. Increasingly, we are working across the whole-system through our particularly strong network of SW London Carers Centres. Carer Engagement.. SCC ensures Carers, voices are heard by engaging with health and social care partners, especially in relation to strategic decisions and services, including Covid vaccination efforts. Leadership and Collaboration.. The CEO and senior staff participate in the Sutton Systems Leadership Group and various health and social care boards. Voluntary Sector Collaboration.. SCC works with local, regional, and national voluntary organisations. including Carers Trust, to identify and support Carers, share best practices, snd influence policy. SCC is part of the 'Together for Sutton, consortium, enhancing third- sector collaboration and delivery, and is a member of Communrty Action Sutton and Sutton Healthwatch. Young Carers: SCC and our Young Carer Ambassadors collaborate with schools and healthcare providers to improve the identification and support of Young Carers in Sutton. Voluntary Sector Networks.. In addition to being a Carers Trust Network Partner, SCC is affiliated with Carers UK, NCVO, and ACEVO, gaining best practice advice. quality assurance, and training opportunities. This collaborative approach strengthens SCC'S ability to support Carers in Sutton and influence local and national Carer-related policy.

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 All our activities focus on supporting Sutton's Carers to achieve the following outcomes: a) The five outcomes of the last National Carers Strategy 2010 and linked to the national Action Plan: Carers are: Recognised and supported as expert care partners. Enjoying a life outside caring. Not financially disadvantaged. Mentally and physically well and treated with dignity. Children will be thriving and protected from inappropriate caring roles. b) Carers can balance their caring roles and maintain their desired quality of life whilst: Maintaining that role and still enjoying good health and well-being and a life of their own, one that is free from financial hardship. Having access to work. leisure and social activity. How OurActivities Deliver Public Benefit In forming the charity's objectives and activities, the Trustees confirm that they have had regard to the Charity Commission's guidance on public benefit. Some key achievements and plans for the future Despite what the latest census says, our evidence suggests that the numbers of Carers has grown, demands and needs have become more complex, and Carer wellbeing is negatively impacted by public service challenges and failures and feelings of isolation. When recognised and well-supported. however, Carers tell us that the rewards of caring can be great, and we see how looking after each other is a key component of a strong community. This opinion is shared by many in the field. In response, below we list some of our key achievements and future work plans. For more inforrnation, please see our website: www.suttoncarerscentre.or which also contains newsletters and blogs,. much information and many pictures can also be found in our Twitter feed @suttoncarers, Sutton Carers Centre Facebook page, YouTube and Instagram. We also are happy to share more detailed, anonymised monitoring information and case studies upon request - be it for funders, interested partners, the media, or Carers themselves. We also were proud to have resumed our publicAnnual Review event for Carers and other colleagues last year, and produced an information-packed associated document regarding our impact,. this can be found here.. htt s.'Ilwww.suttoncarerS￿ntre.0r l osUannual-review-2022-2023. In 2024, we will replace this with our first-ever Sutton Carers Conference, in partnership with London Borough of Sutton, and a new section on our website which will highlight what we done and the impact we have made. The ambitious Conference will also be the launch of the engagement and consultation for the new Sutton Carers Strategy, much-needed. We aim to provide leadership, practical support and our knowledge and expertise around co-production to make this Strategy truly meaningful for Carers and their families as well as colleagues across the system. We also will be a system leader in the development of the new Dementia Strategy for Sutton.

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 315t March 2024 Other Key highlights." Despite extreme pressures, we again balan￿d our books, met our increased financial reserves target, diversified our funding further, and increased our service offer to Carers by approximately 250/0 across the last few years. We supported over 10,000 Carers, with approaching 2000 receiving the most intensive support, with the average number of interventions per Carer increasing by 113. All specific service output and outcome targets were achieved or exceeded and within budget. These are monitored and reported quarterly to our various funders as part of the regular performance management systems to provide proper accountability for the use of public funds. The financial management systems support this process. We are proud to report again that our large sample of Carers demonstrated marked improvement for Carers in many areas of their wellbeing and general life with our academically-validated outcome measures. These show that we have the most impact in the areas of mental and emotional health, financial health, relationships, confidence and self- esteem, reducing risk and increasing social connectedness. This is true for Carers of all ages, irrespective of caring roles. We also have shown greater levels of improvements year on year, across the last 3 years in our Young Carers in Schools programme, for example, although there had been some decrease for certain cohorts, e.g. teenage boys, which we will be attended to in 2023124. We have increased the number of Carers from minoritised communities and groups receiving support through changes in our recruitment, targeting and Servi￿ offer. We increased the number of staff who bring positive, lived experience of mental health issues as well as caring. Future plans Looking back at last year's plans, we are pleased that we achieved or progressed most of them, many reported above or via our website. Our main risks remain: a) Financial, therefore we have prudently made savings. spent carefully yet well, and increased our reserve, raisning and designating funds to help bridge these difficult times, also to ensure we are a 'going concem, for at least the next three years b) Service Quality in the face of such volume, complexity and demand and the related pressures this also places on the wellbeing of our lived experienced staff and volunteers c) Accommodation, as we face the threat, and also the opportunity of moving to new premises. we have planned well over the years for this possibility by designating funds to help us move as ne￿Ssary.

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 Financial revlew The message still has not changed: the costs of the Covid Pandemic, decades of austerity and BREXIT has meant that Government funding for social care and Carers has been limited. Despite these financial challenges, Sutton Carers Centre has worked hard to bring together all available resources to deliver services for Carers. LocaSly, as part of the social care and health integration agenda, we are also seeing encouraging signs that people and partners in the 'Place' of Sutton may be coming together to overcome some of these challenges in uniquely local and inspiring ways. Working across the system is key - and seeing Carers as partners in that system alongside paid professionals, is equally key. We are pleased to have secured 5 - 7 years funding (now entering year 3) for many of our core projects via the 'Together for Sutton, partnership and to have increased our support of Carers with mental health needs and Carers caring for people with mental health needs via the Communty Mental Health Transformation partnership with other VCS partners and South West London and St George's Mental Health NHS Trust. We also are pleased to have provided increased support for End of Lrfe Carers, more Income Maximisation for families, and increased support to Young Carers. especially at points of transition and in schools. We also now have a dedicated, small team trying to better support Adult and Young Carers when a family member or friend is being discharged from hospital. Our seNice offer increased by approximately 250/0 across the last three years whilst we have been able to replenish our reduced general fund to reach the necessary 3 months, financial reserve, now be￿een 5 and 6 months given the particular challenges we face with some funding steams finishing and the end of our lease at Benhill House (premises we also have outgrown). Risks due to reductions in the overall amount of money for services being commissioned are now very clear. Equally, an increasing focus (long apparent in the NHS) on crisis or near crisis point interventions- to the detriment of a proper balan￿ with spending on preventative measures and the longer-term gains they can bring - poses a considerable threatto the welfare of the majority of Carers. Our specialist support services and skilled information and advice should be well placed not only to help those in crisis but also prevent families from reaching that crisis point in the first place. Our services also strengthen family and community life, adding much social and public benefit. Incoming resources, resources expended and se￿ice8 Income was lower and expenditure was slightly lowerthan the previous year (2022123}, income being £730,120 (vs £749,169) mainly due to some income being received in advance" expenditure on services and support to Carers, however, increased to £740,883 (from £668,996). The largest income source continued to be the London Borough of Sutton (although the funding base has diversified). The overall total deficit for all funds is £10,763, and this is broken down into indtvidual funds.. Unrestricted funds: income was £416,052 vs expenditure £333,295 with the surplus at end of year being £82,757. This a better out-turn than expected with the budgeted deficit set for 2023124 of £52,586. The increase in surplus was due to a part-time post on hold, consultancy income generated, and a cost-of-living grant received frorn the National Lottery for Communities. The Board of Trustees agreed to transfer £75k to designated funds and £6.7k to restricted funds to balance overspends in some funding received. Designated funds: the Board of Trustees agreed to the transfer to £75k from unrestricted to designated funds of £30k to increase the provision for refurbishment of the building, a condition of our lease, and to help us if we have to move," we also set aside funds of £45k for anticipated need to 'Bridge the Gap, in salaries (as one funding stream ends and we await outcomes of funding bids submitted).

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 Restricted funds income was £314,068 vs expenditure £407,588,. deficit at end of year was £86,839, plus brought forward from previous year 2022123, total fund balance carried forward to 2024125 being £36,387, In the previous year funding was received in advance £76.2k, and this has been spent and no further funding received in advance for 2024125. This includes funding received in advance from Co-op Foundation £43.7k. Balance of funds re￿iVed in advance in previous year was £43.5k. A further £36k is general carry fO￿ard on existing funding streams to following year. Volunteers and students continued to offer their support and input, some of whom were qualified professionals or in advanced stages of training, thus helping to maintain services despite the reduced funds. Our experienced paid staff also worked to find new and more efficient ways to serve the same volume of Carers within existing resources, even when Carers, lives are becoming more complex, especially with the ongoing impact of repeated lockdowns due to the COVID 19 pandemic and further impacted by the Cost-of-Living crisis. 2023124 ended with a very much better than expected result due to our funding successes despite an extremely difficult financial environment, with the General Fund standing at an increased level of £326,204 (2022123: £250,218). We were confident going into 2024-25, but anticipate that 2025-26 will be a more difficult year, also with changes in government and related policies. Funds that are'Restricted' are often given by donors to 'top-up' core funding for e.g. Carers, activities and breaks which provide much needed time out for both Young and Adutt Carers but are not deemed appropriate to be funded by public bodies. They are valued greatly by Carers and their families, supporting their health and wellbeing. monies going directly and visibly to benefit Carers. Reserves Policy This policy relates to the level of reserves appropriate for Sutton Carers Centre. Each year the Finance and Funding Committee examines SCC'S reserves in the light of the risks facing the organisation bearing in mind the Charity Commission's guidance. We recommended to the Management Board who agreed that our reserves policy remain the same. We re-affirmed that we needed to aim to build up Unrestricted Fund reserves equal to 3 months budgeted total spending for the following financial year- and this was achieved in the previous year- as above, the Trustees aimed for a higher amount up to, but no more than 6 months. 2023124 exceeded this minimum with £326,204 (an increase on last year's figure of £250,218) held as unrestricted funds (c41 % of budgeted expenditure £787,445>. With the 2024125 budgeted expenditure at £799,843, a 3 months. reserve would equal £199,960, so we are at c5 months, exceeding our current minimum target for 2024125 (vs 2022123 3.8 months) but not exceeding our maximum. Trustees feel that this level of spend. and reserve was appropriate given the ongoing pressures of COVID-19 and Cost-of-Living crisis, which affects Carers as well as the organisation; they also felt that this level strategically managed risk in the coming year. SCC remains vigilant in the current economic climate. In the short-term, the Management Board also considers what might be done in terms of curtailing activities should the circumstances arise. Scenario-planning is imbedded in our Strategic Planning cycle and Risk Register, accordingly. 10

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31°, March 2024 Investment Policy Aside from retaining a prudent amount in reserves each year, most of our funds are spent in the short-term on delivering our objectives, so we have little to invest long-term. All fund balances are held in bank current and deposit accounts or as cash so are immediately available. In common with many others in the charity sector, we invest such funds as we do have longer-term in the Charity Office Investment Funds (COIF), and our Virgin Deposit account. Further details regarding the restricted funds are listed below: ri Clrcle Club & Kit Kat Club Balance £150 This fund resulted from a private donation several years ago and £600 monies were paid in from the forrner Kit Kat Club. The Circle and Kit Kat Clubs provided a social outlet for Carers, the people they care for and other family members. In consultation with members of the group, the Club was incorporated into the mainstream activities of the Centre. It is now used to fund or subsidise Carers, social activities, outings and courses, e.g. a restaurant outing. money for transport and so on. There was 'O' spend during the year. Carers. Transport Fund Balance £498 This fund enabled us to offer and fund transport for Carers who have difficulty accessing public transport or have emergency transport needs. It enables Carers to attend events organised by the Centre and so be fully included, as well as participate in consultation, engagement and other agencies, events. Skills & Learninglcarers Relief Funds Balance £2.453 Carers Centres can apply to Carers Trust and Sutton Nursing Association on behalf of Carers to access nationally and local held funds that help improve Carer quality of life. All monies are paid to the Centre and then allocated to Carers. Balance bl￿d from previous year £3,715,. during the year. another £4,533 was obtained for Carers and £5,795 spent, balance cl￿d to next year. Workforce Development Programme Balance £10,000 SCC was awarded £10k in 2022123 from London Borough of Sutton. It has been agreed that funding be c￿d to next year 2024125 to run a Workforce Development Programme in conjunction with Service leads once the Council was ready. Dementia Carers Peer Support Programme Balance £0 SCC received £16,467 from London Borough of Sutton to provide support to Carers of someone living with dementia, following the expiry of the previous contract, funded by LBS and held by Age UK Sutton as lead. All the 16,467 was spent during the year. Winter PressureslBetter Care Fund Balance £0 SCC received a non-recurrent £32,482 from London Borough of Sutton on behalf of Health and Social Care to provide increased support to Carers being discharged from hospital or caring for someone being discharged from hospital. All the £32,482 was spent during the year. Suicide Prevention Balance £0 SCC received £5,000 from London Borough of Sutton in 2022123 to provide workshops and related activity for Carers affected by suicidal risk as well as the wellbeing of staff and volunteers supporting them. Balance bl￿d from previous year £3,500 which was spent during the year. 11

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES or the year ended 31st March 2024 Uplift Wellbeing Navigator Balance (£1,059) SCC received £41,097 by SWLStG MH NHS Trust to fund and employ specialist Carers, Wellbeing Navigator posts (1.2 FTE) as part of the 'Uplift' Service. A defi'cit bl￿d from 2022123 (£1,188) and £40,969 was spent during the year, resulting in an overspend clfwd to next year of £1,059. Sutton Carers Partnership Support Lead Balance £0 SCC was awarded £50,000 a one-year development grant in 20221823 from SWLISutton CCG as a strategic partner to assess the maturity of the integrated Health System in meeting its obligations towards Carers and making recommendations for developmental improvements. BIfiNd from 2022123 £7,498 which was spent during the year. Development of Carers, Manual Balance £297 This manual was commissioned by the then Primary Care Trust a few years ago and is an information resource specifically for those Carers looking after people with mental health issues. The balan￿ is retained to pay for any future inserts, updates and the expenses involved in storing and distributing the manual. Lloyd's Bank Foundation Balance £14,707 SCC was awarded £15,000 in 2016117 to research, develop and pilot a menu of chargeable seniices which meets the needs of Carers whilst generating sustainable income for the charity. This was to involve the recruitment of new posts, research. consultstive event￿meetingS and to develop an operational plan to launch and run new services. Recruitment costs of £293 have been spent in advance, in readiness for recruitment, although this fund is currently under review with the funder, given the pandemic. cost of living crisis and SCC'S changed priorities with plans to spend the money fully in 202415. BBC Children In Need Balance £4,698 SCC was awarded a three-year grant to offer capacity-building support to schools as well as a range of support services for Young Carers in schools. These included training, one-to- one support, group activities and advocacy. Young Carers benefited through improved aspirations. increased engagement with education and better family relationships. Balance bfvd from previous year 2022123 was £5,145. The original project was for 3 years ending June 2021. SCC was awarded a new three-year grant for 3 years beginning September 2021. Funding received for the 3 year (project beginning September 2023 was £39,837 and total spend £40,284. Peer Support Balance £663 SCC was awarded £1,400 funding from Carers Trust. This enabled SCC to increase access for Young Adult Carers through the introduction of peer support groups. Balance bl￿d 2022123 £729; £1,466 spent during the year and balance to next year. Iwill Peer Support Balance £0 SCC was awarded £43,697 for the final year of a 3-year grant from the Co-op Foundation for Young Carers in schools for peer- to-peer support, and to improve wellbeing. All the £43,697 was spent during the year. In addition, SCC was awarded an additional £3,278 towards cost-of-living costs which was also spent during the year. City Bridge 'Bridging Divides, Balance £0 SCC was awarded £41,467 from City Bridge in partnership with the lead, Citizens Advice Sutton. This enabled SCC to provide a dedicated worker to offer Carers support, also enabling Citizens Advice Sutton and Sutton Carers Centre to continue working together, providing Carers and their families with impartial, free, expert and comprehensive information, advice and support on welfare benefits and other income maximisation. service navigation, and caring issues. Spend during the year was £43,624 resulting in an overspend of £2,157 which SCC has covered from unrestricted reserves. 12

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES st or the year ended 31 March 2024 Mentsl Health Transformatlon - Welfare Benefits Balance £0 SCC was awarded £43,594 via lead partner Citizens Advice Sutton to provide Mental Health Carers and their families, welfare benefits and related income maximisation and opportunities advice, information and support, All the £43,594 was spent during the year. End of Life Care Balance £0 SCC was awarded £32,846 for End of Life Care Se￿iceS from Sutton CCG, as was, via Epsom & St Heller Hospitals NHS Trust, Sutton Health and Care. This enabled SCC to provide a part-time, dedicated worker as part of the Palliative Care Co-ordination Hub to support Carers with a family member facing end of life. Deficit b￿d from 2022123 (£781), spend for the year £43,624 resulting n an overspend of £4,523. SCC has covered from unrestricted reserves. Young Carers General Activities Balance £1,288 SCC was awarded £1,250 in 2019120, £750 in 2021122 and £300 in 2022123 from Jack Petchey Foundation towards Young Carers, Activities. Balance bl￿d from 2022123 was £2,062. Spend for the year £1,074, balance clfwd to next year. Young Carers Summer Activities Balance £76 SCC was awarded £500 from Jack Petchey in 2020 towards Young Carers Activities in the summer. Balance bl￿d from 2022123 £75. No spend during the year, balance clfiNd to next year. Leader Award Grant Balance £1.366 SCC was awarded £1,279 from Jack Petchey in the year towards Young Carers. Balance bl￿d from 2022123 £339.. Spend for the year was £252. Balance to be spent beginning 2024125. Mental Health Transformation - Peer Support Balance £0 SCC was awarded a funding from SWLStG Mental Health NHS Trust of £86,520 in the year, to help develop an improved Carer identification and service delivery pathway, and to recruit staff to deliver Carer peer support functions to families connected to Recovery Support Teams in Sutton. All the £86,520 was spent during the year. Winter Engagement Fund Balance £0 SCC was awarded £500 from SWL ICS to help community members know how to get preventative andlor community-based health support, to reduce the pressure on acute services, This was spent during the year. 7 Stars Foundation Balance £1,251 SCC was awarded £1,251 towards a new laptop for young carers in clubs that are held at SCC offi￿. This was re￿iVed at the end of the year and clfwd to be spend at the beginning of 2024125. Total Restricted Funds £36 387 13

surroN CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES or the year ended 31st March 2024 Provision for Refurbishment Balance £60,000 This fund was established by the Management Board initially to set aside funding on an annual basis for the re-decorating and re-instatement costs required under the terms of the current lease as well as other general refurbishment of the Centre and its resources. This year, funds were spent on ICT equipment in view of new digital priorities that emerged during the COVID-19 pandemic as well as aging equipment. Balan￿ blfwd from 2022123 was £30,000 with 'O' spend during the year. Positively, the lease with the landlords, fellow charity Aid to the Church in Need, UK was renewed at a fixed fee for 7 years in 2018119 but that is nearing the end of its life, expiring in 2025. Considering the upcoming lease re-negotiations, the Board of Trustees agreed to designate a further £30k from unrestricted funds to the provision of refurbishment of our rented 1 St Floor of their building and prepare for the costs of a move, also given we have outgrown our presmises. Cost of Living Increases Balance £30,000 This fund was agreed by the Management Board and set-up in 2022123 to cover anticipated Cost-of- Living increases, including inflationary pay increases for staff. No spend during the year and clfwd to 2024125. Bridging the Gap Balance £45,000 This fund was strategically agreed by the Management Board to mitigate the risk that may occur with gaps in funding streams- this fund will help to bridge that gap, i.e. during the periods SCC is awaiting outcomes of funding bids when previous funding has come to an end. Total Designated Funds £135 000 14

SUTTON CARERS CENTRE CHARITY COMPANY REPORT OF THE TRUSTEES for the year ended 31st March 2024 The Trustees (who are also the directors of Sutton Carers, Centre for the purpose of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Generally Accepted Accounting Practice. Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources, including income and expenditure, for the financial year. In preparing these financial statements, the trustees are required to.. select suitable accounting policies and apply them consistently. observe the methods and principles in the charity SORP.'2019 (FRS 102). • make judgements and estimates that are reasonable and prudent., state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements., prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will not continue in operation. The trustees are responsible for maintaining proper accounting records which disclose wrth reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware: there is no relevant audit information of which the charitable company's auditor is unaware. and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. Audtiors Kingston Burrows Accountants have indicated their willingness to accept appointment as auditors of the charity for this next term and a resolution proposing their reappointment will be put to the members at the Annual General Meeting. We look forward to this new relationship. We give sin￿re thanks to our previous firm 'Myrusers Smith,, which has now merged with Kingston Boroughs. In particular, we thank Stephen Jones who has supported us with skill and kindness for decades. We wish him well in his retirement. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. Approved by the TrLJStees and signed on their behalf: ai LIO..IL Dr Lindsay Woodhead TrusteelDirector and Treasurer Date 31 January 2025 Sutton Carers Centre Charity Company Benhill House 1st Floor 12-14 Benhill Avenue Sutton. Surrey, SM14DA 15

I ndependent Auditor's Report to the Members of: SUTTON CARERS CENTRE CHARITY COMPANY Opinion We have audited the financial statements of Sutton Carers Centre Charity Company (the 'charitable company,) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, Balance Sheet, Statement of Cash Flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, inGluding Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements- give a true and fair view of the state of the Gharitable Gompany's affairs as at 31 March 2024, and of its incoming resources and application of resources, including its income and expenditure. for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice" and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Audtting (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordan￿ with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the fi'nancial statements, we have concluded that the trustees. use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going con￿rn for a period of at least ￿e1ve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other information The other information comprises the infomation included in the trustees report, other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the trustees report. Our opinion on the financial statements does not cover the other information and, ex￿pt to the extent othe￿iSe explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to detemine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 16

Independent Auditor's Report to the Members of: SUTTON CARERS CENTRE CHARITY COMPANY Opinlons on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the trustees, report (incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements., and the directors, report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us., or the financial statements are not in agreement with the accounting records and returns" or certain disclosures of directors, remuneration specified by law are not made. or we have not received all the infomiation and explanations we require for our audit; or the trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement to prepare a strategic report. Responsibilities of trustees As explained more fully in the trustees, responsibilities statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assuran￿ about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not 8 guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material misstatemenÉ when it exists. Misstatements can arise from fraud orerror and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 17

Independent Auditor's Report to the Members of: SUTTON CARERS CENTRE CHARITY COMPANY Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line wtth our responsibilities, outlined above, to detect material misstatements in respect of irregularities. including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.. Enquiry of management and those charged with governance about actual and potential litigation or claims and the identrfication of non-compliance with laws and regulations. Reviewing minutes of meetings of those charged with governance. Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations. Auditing the risk of management override of controls, including testing journal entries and other adjustments for appropriateness; assessing whether the judgements made in making accounting estimates are indicative of a potential bias-, and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. Professional scepticism in course of the audit and with audit sampling in material audit areas. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements. as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities is available on the Financial Reporting Council's website at.. www.frc.or .uklauditorsres onsibilities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charrfcable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest exient permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Kevin Fisher FCA (Senior Statutory Auditor) For and on behalf of Kingston Burrowes Audtt Ltd statutory Auditors 308 Ewell Road, Surbiton, Surrey. United Kingdom, KT6 7AL 31 January 2025 18

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) STATEMENT OF FINANCIALACTIVITIES (incorporating Income and Expenditure Account) for the year ended 31$t March 2024 Total Funds 2024 Total Funds 2023 Unrestricted Restricted Funds Funds Notes Income Donations and legacies Charitable activities Investment income Other income 11,714 400,235 1,068 3,035 11,714 714,303 1,068 3,035 6,029 733,825 310 9,005 314,068 Total 416.052 314,068 730.120 749,169 Expenditure Raising funds Charitable activities 22,291 311,004 22,291 718,592 12,638 656.358 407,588 Totsl 333,295 407,588 740.883 668,996 Net (expenditure>lincome for the year 82,757 193,520) (10.763} 80,173 Transfers bel￿een funds 17 (6,681) 6,681 Net movement in Funds 76.076 186,839) (10,763) 80,173 Total funds as at 1 April 2023 17 250,128 123,226 373,354 293,181 Total funds as at 31 March 2024 17 £326,204 £36,387 £362,591 £373,354 All income and expenditure derive from continuing activities. The Statement of Financial Activities includes all recognised gains and losses. The notes form part of these financial statements 19

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) BALANCE SHEET as at 31st March 2024 Notes 2024 2023 Current assets: Debtors Cash and Bank: Current Account COIF DepositAccount Virgin Deposit Account Cash in hand 13 201,324 181,136 178,206 32 41,911 707 206,581 31 41.470 167 422,180 429,385 Liabilities: Creditors: amounts falling due within one year 14 59,589 56,031 Net assets 16 £362,591 £373.354 Funds: Unrestricted Designated (Unrestricted) Restricted 17 17 17 191,204 135,000 36,387 190,128 60,000 123,226 17 £362,591 £373,354 These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to Small Companies. The financial statements were approved by the Management Committee on 31 January 2025 and were signed on its behalf by". Dr Lindsay Woodhead TrusteelDirector and Treasurer The notes form part of these financial statements 20

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) CASH FLOW STATEMENT for the year ended 31st March 2024 Notes 2024 2023 Cash flows from operating activities Net movement in funds per statement of financial activities Adjustments for.. I nterest re￿1vable in creditors (10,763) 80,173 (1,068) (20,188) 3,558 (310) 45,722 (18,854) Net cash (used in)/provided by operating activities (28,461) 106,731 Cash flows from investing activities I nterest received 1,068 310 Net cash provided by investing activities 1,068 310 Change in cash at bank in the year (27,393) 107,041 Cash at bank brought fO￿ard 248,249 141,208 Cash at bank carried forward £220,856 £248,249 The notes form part of these financial statements 21

SUThON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31$t March 2024 1. Accounting policies General information and basis of preparation Sutton Carers Centre Charity Company is a private company (No. 03353573), limited by guarantee, registered in England and Wales. In the event of the charÉty being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered Offi￿ is given in the Reference and Administrative Information on page 1. The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice. The financial statements are prepared on the going concern basis and under the historical cost convention. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated. Income recognition Items of income are recognised in the financial statements when all of the following crtteria are met.. The charity has entitlement to the funds; any performance conditions have been met or are fully within the control of the charity. there is sufficient certainty that receipt of the income is considered probable,. and the amount can be measured reliably. Expenditure recognition Expenditure is recognised once there is a legal or constructtve obligation to make payment to a third party, it is probable that settlement will be required and the amount can be measured reliably. Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also includes indirect costs, including governance costs that do not relate to a specific activty but are necessary to support those activities. Support costs are apportioned to each activity on the basis of staff time. 22

SUThON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1082302) NOTES TO THE FINANCIAL STATEMENTS st for the year ended 31 March 2024 1. Accountlng policie5 (Contd) Fund accounting Unrestricted general funds are freely available for use in furtherance of the objects of the charity and which have not been designated for particular purposes. Designated funds are unrestricted funds set aside by the trustees for particular purposes. Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose. Leases Operating lease rentals are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Pensions The charity operates a defined contribution pension scheme. Contributions payable under the scheme are charged the Statement of Financial Activities in the year to which they relate. Debtors and Creditors Debtors and creditors with no stated interest rate and which are receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure. DONATIONS AND LEGACIES Unrestricted Restricted Funds Funds Total 2024 Total 2023 Donations Legacies 11,714 11,714 6,029 £11,714 £11,714 £6,029 All of the £6.029 recognised in 2023 was unrestricted funds. 23

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2024 INCOME FROM CHARITABLE ACTIVITIES Unrestricted Restricted Funds Funds Total 2024 Total 2023 AduEt CarersAdvice, Information and Support (ALPS) via Citizen'sAdvice, Sutton Adult Carers Preventative Support Service, Sutton Together London Borough of Sutton (People (Directorate)).. Young Carers Support London Borough of Sutton- Together for Sutton via CAS London Borough of Sutton - Dementia Programme London Borough of Sutton - Winter Pressures London Borough of Sutton- Suicide Prevention SWLStG Mental Health NHS Trust- Carers Wellbeing Navigator SWLStG Mental Health NHS Trust (Uplift Rental) SWLStG Mental Health NHS Trust (IAPTIPTIPC) SVVLStG MH NHS Trust- Communty Transfomiation BBC Children in Need City Bridge- Bridging Divides via CAB SWLStG MH NHS Trust - Transformation for Welfare Benefits via Citizen's Advice Sutton Co-op Foundation- #iWIll Young Carers Skills and Learninglcarers Breaks and Relief Epsom & St Heller Hospital Trust- End of Life Care Jack Petchey Young Carers Jack Petchey- LeaderAward Grant LBS via Age UK Sutton- Dementia Programme National Lottery - Cost of Living Fund SWL ICS Winter Engagement Fund Rotary Club of Cheam 7 Stars Foundation 27,500 50,000 16,875 320,880 320,880 231,962 16,467 18,467 3,532 35,000 5,000 41,097 41.097 40,699 8,750 8,750 8,750 15,000 15,000 15,000 86,520 39,837 41,466 86,520 39,837 41,466 80,000 49,581 43,228 43,594 3,278 43,594 3,278 38,396 43,697 4,533 4,533 5.859 32,846 32,846 28,846 300 600 1,279 1,279 9,000 55,605 55,605 500 1,400 1,251 500 1,400 1,251 £400,235 £314.068 £714,303 £733,825 Of the £733,825 recognised in 2023, £350,087 was unrestricted and £383,738 was restricted funds. 24

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2024 INVESTMENT INCOME Unrestricted Funds Restricted Funds Total 2024 Totsl 2023 Bank interest £1,068 £Nil £1,068 £310 All of the £310 recognised in 2023 was unrestricted funds. 5. COST OF RAISING FUNDS Direct Costs Support Costs Total 2024 Total 2023 Staff costs Fundraising support Printing and publicity 16,656 4,083 1,552 16,656 4,083 1,552 10,115 1,555 968 £22,291 £Nil £22,291 £12,638 All of the £12,638 expenditure recognised in 2023 was charged to unrestricted funds. 6. EXPENDITURE ON CHARITABLE ACTIVITIES Direct Costs Support Costs Total 2024 Total 2023 Carers advice, infomation and support Adult carers services Young carers services Mental health services 102,371 126,356 124,363 223,687 25,540 42,659 25,841 47,775 127.911 169,015 150,204 271,462 93,937 169,267 137,466 255,688 £576,777 £141,815 £718,592 £656,358 Of the £656,358 expenditure recognised in 2023, £273,380 was charged to unrestricted funds and £382,978 was charged to restricted funds. 25

SUTTON CARERS CENTRE CHARITh COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS 8t for the year ended 31 March 2024 7. ANALYSIS OF DIRECT COSTS Raising Funds Charitable Activities Total 2024 Total 2023 Staff costs Rent, service charge and business rates Recruitment expenses Outsourced fundraisinglfinancial services Staff expenses Staff traininglwellbeinglmentoring Stationery Telephones Volunteers training Volunteers expenses Counselling service IT softwarelequipment Carers breaks and activities Newsletterlprintinglpublicity 16,656 533,494 4,837 1.141 550,150 4,837 1,141 481,410 2,623 4,083 14,633 1,076 7,364 18,716 1,076 7,364 5,544 1,188 5.036 191 191 30 263 725 18,505 14.321 1.473 375 375 20 13,642 20 13,642 1,552 1,552 £22,291 £576.777 £599,068 £531,118 . ANALYSIS OF SUPPORT COSTS Raising Funds Charitable Activities Total 2024 Total 2023 Staff costs Rent, service charge and business rates Cleaning, waste disposal and alarm Insurance Office furniture, equipment and refurbishment Computer software and maintenan Newsletterlprintinglpublicity Photocopier costs stationery Postage Telephones Subscriptions Outsourced payroll costs Outsourced financial services Consultancy fees Meeting expenses (Management Board) Audit FeelLegal ExplAGM Costs Governance costs (see Note 9) Bank charges 27,227 44,884 4,689 2.030 27,227 44,884 4,689 2,030 18,745 50,481 4,509 1.850 320 11,645 579 1,942 800 1,186 9,756 8,665 2,614 6,711 12,113 785 320 11,645 579 1,942 800 1,186 9,756 8,665 2.614 6,711 12,113 785 125 8,884 985 985 1,075 1,027 7,662 3,309 2,103 10,346 9,631 253 5,720 149 5,720 149 4,116 139 £Nil £141,815 £141,815 £125,240 26

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charty Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31st March 2024 Unrestricted Restricted Funds Funds 9. GOVERNANCE COSTS Total 2024 Total 2023 Audit fee Legal and professional fees AGM and annual report 3,570 13 2,137 3,570 13 2,137 3,353 763 £5,720 £NII £5,720 £4,116 10. NET (EXPENDITURE)IINCOME 2024 2023 Net (expenditure)lincome for the year is stated after charging: Auditor's remuneration Operating lease rentals £3,570 £34,800 £3,353 £34,800 11. TRUSTEES, REMUNERATION AND EXPENSES The trustees neither received nor waived any remuneration during the year (2023" £Nil). Three trustees (2023: One trustee) were reimbursed travel expenses during the year of £305 (2023.. £29). 12. STAFF COSTS 2024 2023 Wages and Salaries Employer's Nl costs Pension costs {defined contribution scheme) 507,076 45,057 25,244 442,347 37,672 20,136 £577,377 £500,155 Total employee benefits received by key management amounted to £232,853 (2023.. £215,658). Under FRS 102, employee benefits include gross salary, benefits in kind, employee's national insurance and employer's pension costs. One employee received total employee benefits (excluding employer pension costs) of more than £60,000 in the current year (2023.. One). The average number of employees was 18 (2023: 18). both part-time and fvll-time, analysed by function was: 2024 Number 2023 Number Direct charitable activities Management and administration 15 15 q8 18 27

SUTTON CARERS CENTRE CHARif( COMPANY (Registered Charity Number: 1062302) NOTES TO THE FINANCIAL STATEMENTS st for the year ended 31 March 2024 13. DEBTORS 2024 2023 Trade debtors Prepayments 182.085 19,239 158,344 22,792 £201,324 £181,136 14. CREDITORS: Amounts falling due within one year 2024 2023 Trade creditors Accruals and deferred income Social security costs Pension accrual 23,001 19,883 12,969 3,736 28,815 13,439 10.168 3.609 £59,589 £56,031 15. OPERATING LEASE COMMITMENTS 2024 2023 The total future minimum lease payments due under non-cancellable operating leases was as follows: Within one year Two to five years 2,900 34,800 2,900 £2,900 £37,700 16. ANALYSIS OF NET ASSETS BETWEEN FUNDS Unrestricted Unrestricted General Designated Restricted Funds Funds Funds Total 2024 Current assets Current liabilities 250,793 {59.589) 135,000 36,387 422,180 (59,589) Total £191,204 £135,000 £36,387 £362,591 Comparative information for the analysis of net assets between funds in the previous year is as follows: Unrestricted Unrestricted General Designated Restricted Funds Funds Funds Total 2023 Current assets Current liabilities 246,159 (56,031) 60,000 123,226 429,385 (56,031) Totsl £190.128 £60,000 £123,226 £373,354 28

surroN CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31$t March 2024 Balance 1 April 2023 17. MOVEMENT IN FUNDS Balance 31 March 2024 2024 Income Expenditure Transfers Unrestricted Funds: Carers General Fund 190,128 416,052 333,295 (81.681) 191,204 Designated Funds: Provision for Refurbishments Cost of Living Increases Bridging the Gap 30,000 30.000 30,000 60,000 30,000 45,000 45,000 60,000 75,000 135,000 Restricted Funds: Circle Club and Kit Kat Club Carers, Transport Fund Skills and Learninglcarers Relief and Breaks LBS - workfor￿ Development Programme LBS - Dementia Programme LBS - Winter Pressure LBS - Suicide Prevention SWL StG Wellbeing Navigator SWL CCG- Sutton Carers Support Partnership Lead Development of Carers. Manual Lloyds Bank Foundation BBC Children in Need Carers Trust- Peer Support Co-op #iwill City Bridge- Bridging Divides via CAB MH Transformation for Welfare Benefits via CAB Epsom & St Heller Hospitals NHS Trust Jack Petchey- Young Carers Jack Petchey- Young Carers SummerActivities Jack Petchey - Leader Award Grant Sutton VCSE - MH Transformation SWL ICS Winter Engagement Fund 7 Stars Foundation 150 498 150 498 3,715 4,533 5,795 2,453 10,000 10,000 16,466 16,466 32,482 3,500 40,969 32,482 3,500 (1,187} 41,097 {1,05g) 7,498 297 14,707 5,145 729 43,697 7,498 297 14,707 4,698 663 39,837 1,400 3,278 40,284 1,466 46,975 41,467 43,624 2,157 43,594 43.594 (781) 2,362 32,846 36,589 1,074 4,524 1,288 75 339 75 1,366 1,279 8e,520 500 1,251 252 86,520 500 1,251 123,226 314,068 407,588 6,681 36,387 Total Funds £373,354 £730,120 £740,883 £Nil £362,591 The purpose of each restricted fund and transfers is set out in the Trustees, Report. 29

SUThON CARERS CENTRE CHARITY COMPANY (Registered Charity Number.. 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31$t March 2024 17. MOVEMENT IN FUNDS Comparative information for the movement in funds in the previous year is as follows.. Balance 1 April 2022 Balanc6 31 March 2023 2023 Income Expenditure Transfers Unrestricted Funds: Carers General Fund 154,749 365,431 286,018 {44,034) 190,128 Designated Funds: Provision for Refurbishments 15,966 14,034 30,000 30,000 30,000 15,966 44,034 60,000 Restricted Funds: Circle Club and Kit Kat Club Carers, Transport Fund Skills and Learninglcarers Relief and Breaks LBS - Workforce Development Programme LBS - Dementia Programme LBS - Winter Pressure LBS - Suicide Prevention SWL StG Wellbeing Navigator SWL CCG- Sutton Carers Support Partnership Lead Development of Carers, Manual Lloyds Bank Foundation BBC Children in Need BBC Children in Need - IT Equipment Carers Trust- Peer Support Co-op #iWIll City Bridge- Bridging Divides via CAB MH Transformation for Welfare Benefits via CAB Epsom & St Heller Hospitals NHS Trust Age UK Sutton - Dementia Programme Jack Petchey- Young Carers Jack Petchey- Young Carers Summer Activities Jack Petchey - Leader Award Grant Sutton VCSE- MH Transformation 150 1,021 150 498 523 3,642 5,859 5,786 3,715 10,000 10,000 3,532 35,000 5,000 40,699 3,532 2,518 1,500 42,650 32,482 3,500 (1,187) 764 50,000 297 14.707 42,502 7,498 297 14,707 5,145 49,581 44,436 1,000 1.000 729 35,212 729 43,897 43,697 35,212 43,228 43,228 38,396 38,396 28,846 29,627 (781) 2,500 2,062 9,000 300 11,500 2,362 255 127 180 388 80,000 75 339 600 80,000 122,466 383,738 382,978 123,226 Total Funds £171.504 £804,078 £682A01 £Nil £293.181 30

SUTTON CARERS CENTRE CHARITY COMPANY (Registered Charity Number". 1062302) NOTES TO THE FINANCIAL STATEMENTS for the year ended 31" March 2024 18. CONTINGENT ASSETS Total grant fund awarded as at 31 March 2024 but not yet received and recognised as income due to the recognition criteria not being met amounts to £574,826. (2023: £1,429,336) 19. RELATED PARTY TRANSACTIONS There were no transactions with related parties other than set out in Notes 11 and 12 relating to trustees expenses and key management remuneration. 31