2025-03-31-accounts

REGISTERED COM?ANY f4UMBER: 03341148 IEng]alld and WAleg) REGISTEREJ) CHAIUTY NUMBEIL. 1061839 Report of the Trustees and Un•udlted Flnaucial StiteJDents for the Year Ended 31 MAr¢h 2025 for Cyngor ar Bop•th CeredlgloD Clttz¢n4 Advice Burea A5hmolc and Co. WilliBmston House 7 Go* Str￿¢ Haverfordwest Pembrokeshire SA61 IPX

Cyogor 8r Bopeth Ceredlglon Clliieni Advlce Contents of the Fln8ndg1 Statements forthe Year Knded JI Mareh 2025 Ref¢ren¢¢ AndAdmlntstratlve Details Report of the Trnste 2 to 11 Independent Examither'8 Rtport 12 stAtemeMt of FinAntiAI Attiyides 13 BAl*n¢e Sheet 14 to 15 Cfish Flow Statsment 16 Notu lo the C8Jh Flow Ststanent 17 Not￿ to thE FInAncl￿ Statements 18 to 29 Detxiled St#temeAt of FIn#neI￿ Act1￿¢1¢8 30 to 31

Cyngor arBopeth Ceredlglon Citizetts Adv1¢¢ Bureau R¢ferenc¢ and Admlnlstr#tfve Detall8 for (he Year Ended 31 Mareh 202S TRUSTEES P Hin8¢ (r¢siBned 9.8.24) D M James C Davies S P Strattc S cl￿dbOUrne (re$i8ned 24.4.24) RHa￿lf0rd (appoill¢¢d 33.25) COMPANY SECRETARY REGisfERKD OFFICE l Upp¢r (huuTrd Floore￿ddYl￿ Pontfa¢n Road Lampeter Ceredigion SA48 7BN REGISTERED COMPANY NUMBER 03341148 (England and Wales) REGISTERED c￿Ty IYUMBKR 1001839 INDEPENX)ENT EXAMINER Asbmole and Co. Williamston Howe 7 Goat Stre¢t Hav¢rfordwey¢ Pembrokeshire SA6L IPX BItNKERS Th¢ Co.opeTaiive PO Box 250 Sk¢ltnendal¢ WN8 6wr Nationwide Building Society Nationwide Huu Pipers WAY Swindo SN38 INW Pag¢ I

Cyngor ar Boptth CeredlgloD C&ttzett$ AdvEee Buré• Report of the Tyustees f•r the Ytir E￿ded 31 M8r<h 2025 Th¢ Trust¢e4 who also the Duectors for th¢ pu￿05¢ of th¢ cOmpaDi￿ A¢t 2006. p￿¥¢￿1 ¢h¢ir aDnual report with the fi1hallcj￿ statements of the Charity for the year eoded 31st March 2025. The provisions of Aeeouttting attd Reporting by Ch8r5ties.' Statement of Recomnlended Practi¢¢ (SORP) appli¢•ble to ¢hariti¢5 prep8ring their ac¢owits in accordance with the cb#iities SORP ￿Ps 102) have been adopt￿ in preparing th¢ atta¢h¢d fin4tJcial slatements. ORJECTIVES AfiD A￿1VITIEs Objectfves and •(mi Publi¢ beAefAt & Cbaritsble objeets The chaThW$ objects, as set out irt the obj¢¢ts Lx7nt4iD¢d in the CvyDpally's MemorauduED of Association, are to promote any charrtable pillpose for the beLefit of tho whol¢ ¢ommuMity of Wale3 ("the area of beDBfJt') th6 pthlic bellEfsL by thc advoneMKIt of edwati0￿ theprotc¢tion pt¢s¢fvuiots of h¢&lth ottd the rolief of poverty. si¢kn¢8s a￿1 th'5tr¢88. The charity's objects are defined as above. Our ain)s aT¢focus¢d on: Providing the advicc peopk nc*d for tJLe problems they face Improvitig thcpoiicles and pra￿l¢c$ that affect people's lives Our service provides fr¢e. independenL confidential impartial &dvice to eY¢ryone on their iigbts aDd rO￿onSIbIlitieS. We value diversity, pmnLOte equality and challcDEC disCrAmi￿tio￿l Though the Are& of benefit refers to the whol¢ ¢on)mvnity of Wal¢4 the lo¢al offl¢¢ focuEe3 its activiti¢¥ on the county of Ceredigion and sllrrounding areas. li also contributes to d¢liv¢ring regional arnd nationBI 5¢rvi¢es wh¢re the benefici8ries include people Bnd cotnmllDities in Ceredigion. PaB¢ 2

Cyogor IT Bopetb Ceredlglon Cltizens Advtee Buream Report ttf the Trll$tees ror the Yeor Ended 31 Mreh 2025 EDsuriD£ our work deJlv¢rs our ths We revi¢w our obje¢tive5 and artiviti¢s each year as p￿t of our Busines5 Planning ¢y¢le. Th¢ 4llnual review examines ath]￿¢￿¢nts ADd outcomcs. and identifL¢5 ¥erYic¢ pressurcs iti ¢¢Tms of Client d¢nwJiL d¢mographic4 and wid communffity need. Wr w¢ our Aill]S to focus aur developm¢nt prioritie8. Foeu8 of our iYort( Our main obje¢tive8 for th¢ yar hav¢ be¢n to raise our local profil¢, extending our wmmwjity reach through a mor ctive presence at local tyw￿. proa¢tiVC social m¢di3 Me￿ging9 refreshed moTk¢ting aNI re8ular involvement o p•rtnetship n¢(works of local ￿viCeS and polTCy m4k¢r5: This ￿eter visibility 4J)d pres¢nce ¢nsuras w¢ are more readily kDown and aK¢ssible to thos¢ who need u$, Ind espKially those who need us the n20St cnsur¢ clients can a¢¢ess the expertise they need to secure their rights- e&pe¢iglly vulnerable peopl¢ increases tht rallge ofchannel8 of advi¢e lo better medw]n¢J&ble eli¢ni need3 particular]y in th¢ ￿ext orth¢ ongoing cost-of-livin8 preswe8. Key Activities have included.. Rrt¢iving and wsponding b) cliuTrt ewuiri¢B throuth a range of ￿￿e18- pljooe. enllil, IVbatsApp> Fac¢book m¢ss¢tw¢r, text and post Qrowin8 our w¢¢k]y drop-in s¢8sioni at COtDmunity venu¢8 in AberyshsThrtb (St Paub Me¢hodis¢ Centr¢). Cordigan (Kitsory St M8tys Old School Hall) and Lamp¢ter (F4ll￿s Church). Contimiing i)w offe¥ of In-pe￿ll appoInt￿nts on & fortni￿)tlY all￿Or monthly bL%l8 ill Borth Comnjwiity C¢utre. CaD]fan C¢ntrE Latspcter 4lld Penpare&u Hv/o. R¢¢rniting ond ¢rninin8 now volunteers to SUPPOrt th¢ ¢¢)rntllunitydrop-iD servlce& Ru)￿l￿g mDnthly. in-p¢rson wllaboration and trainin8 days for all paid staff to maintaitt ski118 and e]w Dnectivity across th¢ hon*-b•s￿ teAm. Investing in communications capacity withio the or￿nIsatIon to incr¢8se ow soci81 m¢dia AQtivity and en8agemenL and &srablishins a rolliD8 progratDm¢ of community ¢v¢nts at which ro maTk¢( our scrvKes. Mainlainiog our specialist cas¢worko s¢rvic¢s it) key are48 of di¢nt d¢maDd- ￿}￿lfICallY, welfare b￿¢fits, d¢bt attd energy. Se¢urin8 new thdin8 to continue ourproa¢tiv¢ ener8y 4ilvic¢ seryices. Close workn￿ with10¢41 Citi￿n& Advic¢ coll¢agues ￿￿oSS W&l¢s md in th¢ Mid and W¢5t Wal¢$ region to ureW¢lsh QovernllL¢nVs re¢omniw7oned Single Advic¢ Fund 21n5-2028. Page 3

Cyllgor Ar Bopeth C¢rediglon Cltizeny Advke Burea Report of the Tr￿te for the Ended 31 M*rch 2025 OBJECTIVES AND AcrIvrriES HOW OUR ACTtVlTIES DELIV£R PUBLIC BLNEFIT Our main activities and who w¢ try to hdp are dtsttib¢d below. All our charitable &ctivtii¢s focus on pn)viding th¢ advice people ne&1 for th¢ probl¢rN they fA¢e and are undertaken spc¢ifi¢aSly to provide public benefiL The Eoard of trustees tmve bad dlle rcB8rd to th¢ CTrwity CoJnmi5110D guid￿l￿ ¢)J) public be￿fIt attd have ¢omp]icd with the duty t section 4 of the ChaFitseS A¢t 2011. AClllEVEMENfs AND PERFORMANCK Advice and l￿f0MlatiOn Seryices The n￿lti areas of ¢haritable activity llte: the provision of gen¢TpI advic¢ alld information aervie the prowisioll of SP￿la￿l$t fjdvi¢e usewoik Servi￿ In the debt arxl welfart b¢n¢fit$ categwies olBo¢iAI welfgre l&w Throughout the year we have conlinucd to offer Advice and ittfornydtion in the following ways.. Providing generalist advice with accrss to specialist Bdvi¢¢ avd cas¢work %ervi¢cs by telephon￿ emaij and oth¢r digital channels- through out lo¢alplk)De numb¢r, local ernail olld local WbatslApp, M¢5seng¢r3Thd text service, and via our p8rti¢ipation in natiowl setvice5 includillg AdviceLink Cyn)n4 Cl2itnlTrTh&ts Yours and naiioll81 Citizens Advic¢ knrk queue, Bmngcments. Dcltyering 5p¢oialist ¢AEework 8¢fViC¢S to dietitswith c¢mpl¢xryuir¢D]cnts inw¢Ehre bettefit& debt and energy. MaitstaininB In￿È￿o￿ appoinurt¢nts at ¢ollllllunity venue8 Tun by partThcr organi3atiOtsS arourtd t1￿ Coullty for those etiet)ts wlLose n¢eds ￿e such that phoncldigital a(fvic¢ is not apwopriate. Providing Bppointments Yia phon¢ and di8it81 thlt ¢nable clieTJts to tackl¢ complex issues andlorprogrt5$th¢ir case witb their &dviser or casew0rk￿- and, in litte with the clienvs nctds. eMablin8 3-w&y ca115 tt> f8¢ilithte th¢ involvemgDt of a third paty (likc a support worker, ¢threr Dr xllterpreter) Enablin8 docllmcAt drops vii succn ¢apthr¢ (in digitJl wointsnents), WhatsApp itwag¢ capture, 2nd owttew PO Box postAI address. D¢)ivering appointments. adviee and Infom￿￿0￿3¢8$L¢)fjs frofftmultiple v¢nues across the ¢outtty incllldtll8 in cornLrtunity, health, and fatnily, leisur¢ otsd w¢llb¢in8 ￿tres, as w¢ll as lo￿], local pArtn¢r$' otfic¢s and Ev￿Lts, arLd ex)JMmunity Shows and futivgls. F4Be 4

Cyngor ar Bopeth CeredlgloD Cltlztni Advi¢¢ Buteau Report of th¢ Trustees ror the Ye*r Ended 31 Mareh 2025 Contrlbutlon •f VolwiteerB Fald Stsff The thariws w￿¢$3 relies oll the conuniiment and ￿pertIse of paid and voluu¢eers. The tn￿1¢¢ board aod mBna8¢nicnt te4m If¢0￿1]5￿ th¢ tremelldous C0Dtn￿UIi0ts nthde by th¢ cbaritys Yolullt¢rr5 in advising the pub]ic aud sw?portu)g tho 5Crvi￿. Throughoul 2024r25. tbe s¢rvtce allploycd 19 paid staff (16.4 FTES) ¥md Support￿ up to 14 volunteers over the y (￿Ch contributin¥ all average of 4 hoursper week over an avernge of45 ea¢h). Our Yo￿￿tteN have contribllted 2520 hour5 (2023124.. 2.160 hours., 2022123.. 2.160 hour8. 2021n2.. 1,774 hours). 'fhis tnay be expr¢s5ed as an annualised value of £25.95612023124.. £22,248" 2022f23'. £22.248' 2020121.. £33,372). Beyond their monetbry vallle. Voluntegrs bring m&Dy skills to th¢ ￿vice. for ¢%8mpl¢ having Iife and WOTk expeLience in many vaT2ed areas and roles. and very often the rxpwi¢nce gailled 88 a volun￿er ILelps individ￿ry[S gain or r¢tUTn ty thll employm¢llL Cer¢digion Citizens Advice has reviewed our approoch to Attracting and keeping volunteers, and thc polici¢s that uJh1￿1n our sllpF￿. W¢ arc gr&teful to ￿ndIng from th¢ Natiottal Lottory Con￿UnItiaY Fund and Ceredigion County Council'$ trK Sh9r¢d Pro8p¢rty Fund for enabling us to coThiinu¢ iuvcsling Ill and b<n¢fitingfrcm our vobjntoers. Who UBed benefited from our services? Durltig the w)orting ye8r 2.920 gli¢nts12023124.. 3.171: 2022123: 1752: 2021f22.. 2,520) benefitsd from the seLvi¢es of Citiz¢n8 Advitt C¢T¢digion g¢n¢rRting 13.329 separate issues {2023124: 13.810,. 2023124.. 13,830; 2021r22'. 15,882). There wer a thrther 388 'qui¢k issue, clienis (2023r24.. 670: 2022Q3.. 896. 202It22.. 460), wbo w¢r¢ provided with sdf-h¢lp infornjation, or signposted to othera8¢rt¢ies for help. Noiwith8tanding th¢ slight fall in the number of oTiertts advi90d followiD8 a stCAdy ri8¢ in recent y¢ars. ¢]i¢nt demand r¢m?ins high and th¢ Gomplexity of pe4)ple'5 cifcuTZ15tULces reflocted iti tht th￿l￿pIC issues on which each clirRtre¢¢ive¥ advÉcL. Our hDltslic gcnerdi5t advicB model contiThues to en5ur¢ we c4n offcr both b￿adth and d¢pth of adYi¢¢ - fron) welfaK benefits to housing th debt to cmploynTht to relationthip to energy nwiy mor¢. Pag¢ 5

Cymgor ar Bopeth Cerediglon Citlzeu¥ Advlce Burea Reportof the Trustees for th¥ Year Ended 31 M¥Tth 2025 Whllst we advise people on any i&ue that tbey rnay face. our moit COD)m¢)o ¢uquiry areas year itti ycar OUL i¥ w¢lf&re benefits which eontiLue to make up 37Y• 12023124.. 37Y•,' 2022123.. 38•/0' 2021122- 44Q/o) of the issue5 wbith w¢ advis¢ clients. Persottal Independcnce Payztlent remains, as it h&s in previolls years, tho top issue 8dvA8ed ¢)n in ben¢fit¥. followed by gett¢r&l eligÉbility cnqtiin'e&. EMplO￿n￿t and Support Allow3nee gnd Limited Capability for Work In totsl the $¢r¥ic¢ n¢gotta¢¢d OD OV￿ £400.000 worth of debt (2023f24: £176,9231: 2022123: £123,800. 2021122.. £382,064), Testheduling or reducing th¢ debts to make peopl￿ lives more su5taiDabl< Included in that figure is £278.121 of debts written off12022124.. £152.717). These increases refi¢ct tbe I￿paCI of Gov¢mnKntpolicies tbat allow greater wpport for houscholdsunder fillancial pressure8. The service g¢n¢rated a totsl of £1,686.140 (2023124: £1.865.029: 2022123,. £1,28,434; 2021122.. £1.184.77) ill ¢ortfmed additional income foT clients d¢monsttating the substantial impa¢t of our irm¢ maximisotion odvice on hous¢hold in¢om¢8 alld th¢.widcr local e¢onomy. Inve4tm¢Nt A¢tivbtie8 Ib¢ bureau holds 561 ordiDary 25p shares In GILxoSmithKlill¢ and volued at £6550 (2024: 9,585, 2023: £8.017) on fairvalue basis as at 31st March 2025. F*¢tor8 Affeethig tho A¢bl¢v¢m¢nt of ObJ¢dlYeJ Maintsitting sufficient fimding to ￿ntinue d¢livering the service r￿llaInS a conunual ehAllengc. Financial ￿sta10ab11lty is # CDrc focus and inwm¢ gen¢aT¢tiott an ottgoing activity. We continue to tnnovate and in tern￿ of the potential Cor our seryic¢ developmuli achieve optimgl ¢fficictt¢y in tern￿ of our running eoth knd rnAk¢ tke most of ait the fi￿ding opporttmities ay￿18b]e to UL Above alL w¢ fo￿LS¢d QD ellswring the Conttiwity of a getviee that g￿ll1￿Cly m¢ets ¢lirnts' nccds. The tost-of-Iivin8 LYiSiS has become an enduring r¢ality for ￿allY of our ¢liet)ts, placitsg additson81 danaDds on our servÈce. The 8UPPOrt networks that wer¢ provtously in placc fot pcople are changing and we ore 8ske41 h) offcr suppoft that faE]s outsid¢ the re￿it of direet advice. Vlkn¢ pyl¢ ar¢ vulu¢rabl¢, Lt is essential tb￿ we offer 5￿P9ft in PtrAOJI-ccntr¢d way. P8ge 6

Cyngor ar Bopeth C¢r¢dlEiOD Chiz¢n$ Advlce Bureau Report of the Trustee$ for th¢ YeAr Ended 31 M4rch 2025 FINANCIAL REVIEW The availability of fiu)diti8 in the charity 8¢Ctor relllaslls dlfficult due to the time-llmitcd and sknrt- terni nafur¢ of fi￿djn8 cycle& Th¢ &ward of the Single Advice Fund for t￿￿¢¢ ye￿. with the potentsal for a ￿rth¢r thrr¢ if fi￿der requir¢mcnts Rte meL is a real stabilisillg factor in the coming three ycAts. Th¢ charity is eomitt¢d to add¢d value all its thnd¢rs from a base of sound fU￿A¢181 JJanag¢Jnent and ¢n8￿]ng servLCCS remaiD rel￿90t to gur strategi stakehold¢rs and party¢rs at10¢41 and Dational lev¢l. FlnaneJAI Review tbe lei￿rti￿g per10￿ the G￿lty bad a deficit of £7.379 (Surplus £110,612 2023f24, Deficit2022f23.' (93.407)) from total income of £649.120 (2023124.. £729,435 202Q3 £480,729) and exp¢nditure of £653.464 (2023ll4: £620.692, 2022123 £571912) llad an d¢crease shar¢ vajues of £3.035 (luc￿a8¢ 2023tt4'. £1,568.56, Decrease 2022r23: £1224). At yw eud the charit￿$ total fijnds stand a £503.695 {2023124.. £511.074. 202V23 £400,462) of wbi¢h £376.835 (2023124 £356J03, 2tr22123.. £351,077) is ullrestri¢kd &nd £126.860 (2023124 £154,571, 2022123.. £49,385) is T¢Stri¢¢ed. Restry￿ Polley Tr Charity li required to ensure tEMt free nLonies ar¢ availabl¢ in fillan¢ial ypar lo meet reasottable foreseeAblc contingency. Th¢ ￿￿te¢ Board took au newsary r¢asonthle Steps to ensurc that it would not be wssible for the cessatiott of oue or more fvnding str¢auu ty presLTrt SO 8ttiou$ a cho]l¢nge to th¢ fvture of the organisation that it could llot be man4ged and contillue to pzovide a be8tvaiue advlce 8¢rvi¢e ￿thitt th¢ ￿SourCeS avgilablc. tn r¢vicwtllg th¢ ￿tenti￿ ¢o*s that could ari8e $h¢)uld a SI￿lf1¢￿t r¢duction its incorne IneuTred the TTUSte¢5 d#ermined that 'fred resetves should b¢ maintained t4￿1 fr) 6 months n¢)rn]al operatitig cxpendilure which equates to £325,850. The OTganisatitill'$ free rry¢rves (Gcnual and tnL8tee dcsigLgt¢d) M¢t of FiK¢d Asqets am¢)uDt to £331.979 31stMgrch 2025 (2023n4 £300,367, 2022tt3.. £282.445). Prlnclple Fundlng Soureel The totsl income for the yw of £649.120 reprayents a n¢t decrease of £80J15 c¥)rnPOTe4f to 2023ll4 (£248.706 incr¢aso). FroSect speeific fulldttig w85 g￿ttfi￿Y rvdved from: Welsh GovernmerJL via its Singie Advitr Fund 8rant to Cilizetts Advice'$ Advicelink projeci funds geTheT81isi social weif8re advic¢ and 8￿claI18t C￿S￿ork s¢rYices oll welfare brn¢ftts and debt We ￿ntribUts to natsollul delivery of W¢lth Gov6rnmcnV$ designat¢d income th￿lM￿ation telcphon¢ lin¢. CIAIM What'¥ Yours. 8nd tbe Basic Income Pilot to support￿￿ lea Our fundin8 cA)Jne8 a combinatiou of UK (3ovErnmenL C¢reai8ion Courtty Council, citiZw￿ Advice (with fimds from the energy tndu5try), th¢ Etjergy Savings Th￿t (Energy Redr¢55 Scheme). the Natiottal Lottery Communities Moondance Foundation and C¢redigion As8ociatlOL of Voluntary Organisatioos gtants. Wc Are lll80 grat¢fjJl to Pembrokcshire County CowL¢iI ond local town couttcils for tb¢tr support fw our local, generalist a￿lee sttvices. Funth In Deficlt lio funds w￿¢ in d¢ficii 41 ¢he balaore sheet. D¢fi¢its r¢stricted ar¢ mEt ou¢ of ￿restr1¢f¢d rE￿r¥e$ (see note 16). Investment Pollcy A8 required in its mwn0rand￿x para8rapb 4.17. in turtkerance of its obj¢¢W gmd for llo oth¢x purp05e4 the Charity has tho power to invest any surplu5 monie5 not immediately required for it5 Purpos￿ ill or wn such invc5tsn¢nts, s¢¢urities or prop¢ty as may bo thou8hi fiL Jubj¢¢t n¢vertbeks8 to 8u¢h Conditions and such cotJ6ents as May for the time bEin8 bc imposed or [￿wired by law. DesAgDAted Fundi Pag¢ 7

Cyngw ST Bopetb Cer¢dl8lon Cltizells Adrf¢e BuY¢a Report of the Tru￿¢08 for the Y¢Ar EndeAI 31 Mir¢b 202S Th¢ desi8nated fiwds rcpr¢s¢Dt mottios set aBid¢ ¢0 meet pOte￿tIal futtwc redundancy costs, up th¢ orgotiisatioti'$ rr infrastructure, main￿lning the buitding. puttillg iti place a ¢ommuni¢ation Jtrdtegy as w¢ll as unrestrict¢d fLx¢d as$ets. IL the opinion of th¢ tnistees, given the wrrettt ￿￿￿OrnI¢ climits diffL¢ulty raisin8 fund5, thtye ccnftnue8 to be si8nifjwit risk of closllre and loss of hjttding. Gotng C4Jnee After nuking fiwther appropriate etlqUiTiH. the Trusrees havc a re8sonAble vAp¢ctwlon that the company ha& adeipiate sour¢cs to CDntinue in op¢tatioThal existence for the fottsce&ble futwe. For this r¢ason. thcy continue to adopt the going concern basis ID pr¢paring the fittsncitil st&tement& FUTURE PLANS The Board is committed to 8sSUtlng the fvtur@ of the orgauisation, DJa5lltainin8 its position a8 s kry serviee Ati C4redigion 8nd North Pembrokeshir¢, and 8trength¢ning its capacity and delivery model to ensure ac¢wsibi]ity &Dd availability to ev¢ryon¢ who nec￿ advie¢. We contynue to deliver our 3-y¢8r Busine53 Plan 2024-27, and ¢onkpleted our leadership &%g¢smeDt Proc￿ for Citiz￿15 Advice Recogtiisiag Excellenc4 to secur¢ tbe Adviee Qua]ity StandBr& This endotses th¢ quality of our goV￿an¢& opetational and delivery standards. Out National Lottery Funded project, Yma Nawr, allowed us to opejj oui doors to r￿e-to-race dropin ¢li¢Jts irt Aberyswth, Csrdigan Jnd L&mp¢ter, and UK Shared Prosp¢rity FU￿11•8 whith uttderpiti5 Qur llew organisatio￿l engagem¢Jt work eDabl¢d us to in¢r¢axe OUT profiie-rAising, ittforn)otioD and pertneTship work 2cross the county. We d¢ep¢ned our relationship wifhin the Citi7As Ad￿¢¢ network act055 Walas, gmd eSp¢eI￿LY with our regional neigbb(Tllrs. Carrllartbenshi￿ Pembrokeshire Powys Citiz￿$ Adviv, whith consolidated the work required for the $u¢¢essfvJ bidq io We]sh GoverDmcllVs recommissioning of the Single AdYi¢¢ Futtd durin8 the yesr. It ha9 be£ts extrandy re#ssuriry8 to ¢nd this year in tbc knowledge of that ￿￿ifL¢3nt contriblltlOA to our ￿rVIC¢S for the coming 3 Y¢￿s. We Nill ¢ontinue to strengtben our operatinB model. forn￿181￿8 our Tmote working arr&ng¢rnents fjo that st&ff and v01ullt￿ h8Ye the T450urces ood support they need to d¢liY¢r bigh quality setvices, and ¢mbcddirtg new proj￿1 man2&ement procedw¢5 which WAII forn th¢ vital delivery foundations to the diversified fundingmod¢l thLtwill s¢¢ure financial ￿tllre. Abovc all, w¢ will rotaiD our focus on our ben¢ficisti¢s- extwding re￿ iato communities a(t05s the ar¢4, building end strength¢nin8 our re]Atiooships with partner or8anis&tiOll8. m8kin8 improv¢rAents driven by our q￿lity &8$essmept and feedback pro¢&8Se9, and ¢Dsuring that clients Cau Dot only t¢ach the way8 most suit¢d to them but also get ib¢ qtwlity advic¢ and infonllation they tte¢d to tra￿£0[M their ¢iTCllmgtatt¢es. STRucfuRE. GOVKRNANCE A14D hW4AGBMLNT Goverrting doeumettt The Charity is colltrolled by its goycrning dowmenL a deed of tm8L &nd cofjstitut￿ 8 limikd compw limithd by guarBnle¢, as defLAed by the Companies Act 20Q6. The Ch4rity comrn¢tt¢ed Ope￿i¢)n8 ip 1984. in¢oryoTated in l997, and is gov¢rned by its Memorandum otsd Arti¢l¢8 of Associxtion. Th¢ Cl)arity is a member oe Citi£ens Advic¢, tb¢ operating n8me of the National A8sociatson of Citi7Kn8 Advice Bureaux, Mtsi¢h provides a fram¢w¢rk for stdtthrds of ￿vice and Casework manaEement as w¢ll as D￿nitOri11s progre55 a881t￿t thesc standards. Oporatittg policies are ind¢pendcoily detemiined by the Board of Dir¢ctor8 on an stwwl b￿1$ to fillfil its clwitsble objects and comply with tbe DatioThAI membership rquirem¢nts.

Cyngor ar ljopeth Ceredigion Citizens Adyice ilureau Rcport of the Trustee5 for the Ytar Endtd 31 Mareh 2025 STRucfuRE, GOVERNANCE AND MANAGEMENT Recruitment and appointment of new trustees The Charity is goven)ed by a Board of Trustees. Trustees who have held office during the Ye￿ are listed above. Th¢ Articles of Asso¢iation provide for a minimum of ihree and a maximum of fifteen trustees. Trustees are elected to the Board foT a thr¢¢-year ￿riod and ure appoin*d by a resolution of its rnembers at an AGM. Trustees retiring after a tI￿ee-year period of appointment rnay b¢ re- elected and iipwinted by a resolution of the Board's ¢mbers at an AGM. The Board has powers to co-opt members who shall retire at the following AGM and offer themselves for re-election. C(popied tn￿leeS must not exceed one third of the total number of trustees. Cit12ens Advice appoints a representative who may attend the Board as a non-voling rncmbcr. The Board is supported by nvo sulFcommittees, Covering Funding and Finance, and Resource5 and Policy respecliyely. The trustecs who have served during the year are listed above. None of thc trust¢es has any beneficial interest in the company. All of the knjstees are members of the company and guarantee ts) contribute £1 in the event of & winding up. 'l-h¢ organisation owns an officc b&sc in Cardigan but all staff havc work¢d remotcly since March 2020, the start of th¢ Covid-19 pandemic public health resknction5. The Board conm)issioned a structural survcy of th¢ property in February 2022 to inforni a wid¢r r¢vicw of its future. In June 2022, in vi¢w of the significant changes to the organisation's service d¢liv¢ry, operations and administrative need& the Board agreed to market the property for sale and take steps to optimise its value in line by seeking planning advice from ihe local auihority. Organi5ational structure Ceredigion Citizens Advice is a member of Citizens Advice, the operating name of the National Association of Citizens Advice Bureaux, which provides a framework for standards of advice and casework management as well as monitoring progress against these 5landards. Operating polici¢s Ilre independently deterrnined, and subject to annual review, by the Board of'l rust¢es in line with its charitable obj¢cts and national m¢mb¢rship compliance. The CEO has been appointed by the trns¢¢¢s to manag¢ th¢ day- to-day operations of the charity. She l¢ads an exp¢rien¢ed team of paid staff and volunleers who are key to the 5¢rvi¢es offered by the d￿rIry. Decisions are made by the Trustee Board in line wilh ihe Business Development Plan which 15 r¢vi¢w¢d annually. Since September 2022, th¢ CEO h&5 work¢d with d senior management team comprising the Operations Manager and 4 Supervisory staff to co-ordinate delivery of the charitys 5¢rvi¢¢5 and day-tv-day vperations. They also review project delivery progress against funder requirements and Business Plan priorities, the Chdrity's fin8n¢ial position and any oiher l55ues referred tu them by the Trustee Board. Regul4tr siaif and volunteer meeiings ensure communication5 acros5 th¢ whole organisation. Board m¢cting ag¢ndas and a contCTnporaTreous note of the meeting are shared with the staff team on MS Teams. Induction and training of new t￿Ste¢S New trustees are briefed on their legal obligations as specified in the Charity Commsssion guidance and in the Meinorandum and Articles of Association, the sub-groups and dc¢i8ion-making processes, thc business plan and financial p¢rfotm2n¢e of the ¢hority. Tru5te¢s are required to undertakc some mandarory training in line with the organisation'.s qualiry assurance and data protection requirements. They are also encouraged to attend other extcrnal Iraining events where these will faciliiate (he undcr8thnding of their role. TNstees maintain CODtact with staff and voluntecr5 via the CEO'S rcports to the Board (at)d its SulhGroups) and receiving presentstions from staff io their m¢eting5. Tru5tces WOTk alongside paid staff and volunteers at ivhole organisation business planning days which are generally held at thc start of thc financial year to review and prO￿eSS pects of the 3-year Busirtess Plan. Page 9

Cyngor ar Bopeth Ceredigion Citizens Advice Bureau Report ofthe Trustee5 (or the Year Ended 31 March 2025 STRUCTURE, GOVERP4ANCE AND MANAGEMENT Risk mAnagement 'I'he trumees maintain a fornial Risks Regiyter and keep under review any changes in the major risks to which the organisation 15 exposed, in particular ihose related to its services and finances. The ReSoUr￿S und Policy sub-group oversees and amcnd5 the risk register, which is a standing itcm on its agcnd4 and receives regular risk-a5sessed update5 from the CF.0. Trustecs aTC satlsfied that syst¢ms are in place to identify and mitigatc ihose exposures to th¢ major risks. Key risk5 and Uncertainties During the 2024125 financial year, the charity has scttlcd into a new op¢rational model of multiple advicc channels. Advice is now delivered via phone, email, WhatsApp, text and, with the support of ttje National Lottery Cornmunity Fund, at weekly. in-person drop-in advice sessions in Abery5tKwh, Cardigan and Lampeter. In-person appointmcnts are also available at cornmunity centres in BorLh, Lampeter and Penparcau. Elowevcr, there werc significani r¢duciions in long lerni funding source5 for energy advice.. funding via the Wann Homes Fund ended and Citizcns Advi¢¢ Pllblished its new Energy Strategy which conftrmed reductions in the fvnding available to local advitc services. There was fiuther uncertainty caused by Welsh Government's recomrn155ioning of the Single Advice Fund (SAF) for 2025-2028. the charity's largest funding stream. Notwithstanding the success in securing the SAF for the coming thr¢¢ years, the trusiees regard financial uncertainty a5 the outstsnding risk factor for the ¢harity. Finan¢e_ Insllffielent Income wlthln the year.. securing funding coniinues to be a serious challenge to rinancing our 5eTvi¢es, as it has for many years. Notwithstanding a balanced budget, dtfferent fijnders have paymeni processes and iernis. Many require the ¢harity to fi￿d services up front, only paying in arrears and following clearance uf a detailed ￿an[S claim or invoicing pro¢¢ss. Others retain a percentage of the grant until the project 15 colnplete. This can pise a particular challenge for the organisation's ¢&$]￿OW which requires sufficient income on a regular basis to meet the ]nonthly salaries bill. FinANee- Insufficient incomc in the longer tcrm Th¢ charity has reserves but is eniirely reliant on lime-limiled pr(Trject fvnds. Fcw extcnd beyond 2 years so that its long tertn fiuan¢ial sustainability relies upon securing and delivering multiple oveTlapping. tirne-defined projects that ¢ombin¢ to d¢liver its priority objectives. This nece5Sitates a coThslant pr￿¢S5 of project innovation and fundraising to safeguard it5 futur¢. 'rhis is a challenge for charities across the advice Se￿or e%pecially, and third secior as a whole. Operation$- failure to deliver on funding eommitrncnts KP15 and Projects :thc urganisation oversees multiple funded projects. FAch has its own, unique ￿nder requirements and key perforniance indicator5. These may include any or all of service dcliycry activities, client numbers, staff employment andlor volunteer involvement etc. Managing and coordinating these mulriple proj¢¢ts and ￿n<￿T requirements with a small busincss support resource is it)ereasingly complex but vital to its sustainability. Operations- ¢ipa¢ity of stgff and voluntttrs to deliver serviees . paid staff and vol￿te¢r5 operate from home, perforniing flexible roles to meet the requircmcnts of multiple projects. This requires a different approach to rnanagetnent and supervision to maintain motivation. engagemcnt and productivity, safeguard quality standards and manag¢ expectation5. Motivated, productive staff and committed voluntccrs are fundamental to delivering services, meeting funder requirements and ensuring our quality aSSurn￿e and reputational standards. ¢al need- growing demgnd from Ioc81 people and partners '. tht cost.of-living pressures on local households and communities places PTessuT¢S on our local services which require managing alongside our commitment to delivering Wales-national services. Local organisations also look to us for client referrals. traInin￿InfOrmation support and potential strategic or delivery partner5. Whilst local expectations of our services are hEgh, this needs constant careful management to ensure we are able to meet the rising demands and requests whilst Slill operating wÈthin the r￿Lie ¢on51rdints of the fijnded services and staff we have available. Trustees. plans And strategles for manfielng the$¢ ri$k& Fin&nTe- Insufficient income within the year . the TNstees have seen this risk in the context of the longer-temi risk (below). The CEO'S quarterly reports to the Finance and Fundingy Sub.Group including Mandgement ALcvunlS. dttsiling income 41nd ¢xpenditure vf every individual proj¢ct, hi¥hls¥hting any fiDancial Tisk5, and Lashflow. Page 10

llldependent Exb)llitt&B Report ¢0 the Trustsej of Cyngor ar Bopeth C¢r¢digion Cltlzenj Advlc¢ Burea IDd¢p¢nd¢nt examiner's reP￿rt to the truitets of Cyngor Bopeth Ceredigion Citlx¢M Advlce BureAu {'the Compatyy.) l Teport to th¢ cbariw tnLqtees on my examin&tion of the iceoullts of th¢ Cvmpany f¢x the Y￿ ended 31 Ma￿h 2025. Re$ponsibiliti¢s and basts of report As the charitys tri￿$ of the Comparty (Ind also its dlre¢kn8 foy the purp08ea of conwany law) YOU r¢8poDsibk for the prep8rntioll otthe aeeouttts in accordance with the teqllirernents of the Cotnpatiies Ac¢ 2006 ('the 2006 Act?. H8ving sati8fi¢d my8¢lf that th¢ xeounts of the Company ate t￿t r4uir¢d to bc wdikd wider P&rt 16 otthe 2￿6 A d are eliEible for itLdepeLd¢Dt exaEELinatM)n, I report in res￿ of thy ¢xaTnithation ofyour charitvs A￿0￿￿ts os Carried out Under SxtioD 145 of thc Cbarities Act 2011 (the 2011 Aefj. In c#tryiQ8 Out my exan)inatiory I have followed the Direction5 givcll by tb¢ Charity Commission under S￿￿0￿ 14515) Ib) of the 2011 ACL Ind¢pend¢nt exAmiller'i ststrment Since your ¢h8ritys gro$$ income exceedcd £250,000 your examiner must bc a m¢rnber of a listed body. l Can ¢onfirm that l qualified to undertake the examination becau8e I ￿ a of th¢ A880Ciation of Chartered Certifie Aecoulltattts. which 1$ oné of th6 listed bodie& L hav¢ ￿MPl¢ted my examiEatiQD. l aMJfinll tltHt no matt¢rn havc com¢ to my &ttcntioTh in conneciion with the xatnination giving me c8use to believe: 4CCOUDtiDg rccords w￿¢ Aot kept in rwect ofthe CompAny 45 Tequirrd by 8ection 386 of the 2006 A¢ or the accc*unts do not accord with thost t¢cords,' or the ￿e0￿ts do not Cotnply with the accounting requirements of Sedion 396 of th¢ 2006 A¢t othcr then any requirtmen¢ that the arcDunts 8ive a Itt￿ ond fair vicw whidi i8 not A matitt wnBid¢red Es part of ÈA iTrdepevdet)t ex8minatioD' or the accounts hAvc not been prepared iti accordance with th¢ methods and principles of the Stttemettt of Recommended P￿(1¢¢ for acc(MJllting and r¢p)rting by cl18riti￿ {applicAble to d￿ritieS prepsring their accowirs in accordance with the FinancTal R¢pottios St&ndard appil￿ble in the UK and R¢public of Ereland IFRS 102)). I havetto ¢oncerrts and bave eome acro&s no oth2r maitffs io Conne￿lOn with the exzmin&ttoD to whi¢h all￿tion should ba drawn in tht¥ report in otd¢r ts) enabl¢ a properunderstW￿lUg of thc accounts to b¢ ru¢h¢d, Mr D.M.T dAB.A {Hon . F.C.CA TheAssociation of Charter¢dCertÈfied Aecountsttts Athmole at)d Co. Williamston Hous¢ 7 Goat Street Havcrfotdwest Pernbrokeshire SA61 IPX Pagc 12

Cywr ar Bopeth Cer¢dlglon Cl¢lzollB Advlee Bllreau Report of the Truit¢es for Iho Year Ellded 31 Marth 2025 srRucfuR4 GoifERNANCE AND MANAGEMENT Fillance- lu$uffA¢leMt in tbe longer terTh: the Tniste¢$h4v¢ prioritised th¢ ry¢ed to divttsi(y the orgaDisation's fvndins basis. The CEO PTovid¢B the Board with qUArterly updateB of a 3-ycar projecti¢)n of the d￿rity$ finances, and 4Dy r¢cOnU￿13StonIti8 QpPOrtt￿IttcA. Operatlons- fallure to d¢Uver on fyndlng COm￿rIt￿ents, KPIS and proJ¢ct$." Th¢ CEO provmles a quarterly r¢port to the Th￿￿¢$ on deliv¢ry 8¢ross fundcd seryi¢e8 and on ttny Tl8k$ to su¢(*ssful dclivcry. changes ￿li¢1Pated illCem¢ 8lldlor capacity requinn¢llts, #md fvud¢r rel#tiollship$. OperAtlons- capadty &fstAff and voluntserB to dellver 8ervleeJ: the organisation has commi¢t¢d to retsining its volunteer and bas secured Inv¢stors in Volunteers ￿er¢d)￿tion. Th¢ 13usin¢ss Plan commits to being aP￿gresSive employer to ¢nsure stsff development alld iot¢ntioTL. InitiatiV¢5 itiBluth.. monthly in-p¢r$vn m¢¢tiug8 which support staff commutiicltions Bnd moral¢,' ¢ommullity drop-ins &s ub, tg support volunteers., a new stBff w¢llb¢tng survey and action plan to strcnBth¢n areas of weakTess' llrw tleziblv working policy,. ongoing mernb¢r8hip of ths Living Wasc Foundation. Lo¢•1 need- growlng demand from local people and parthers: w¢ have widcned the various ID which Cli￿(5 can re￿h UB and increased our local presence atcommuttitynetworks and ¢vcnts. We provide t2lk8 to loc&1 gtuups and Prioritised ovrsocial media to iDCTease tbe digital availability of our ¢ostrof-living resou￿¢8. We are a key colltribulor to th¢ lo¢ai Public SrtViCCs Bliard￿ T￿k1]n8P0yerty Sub.Oroupi exploring opportW)iU65 to collaborate attd ￿dValue to oth¢rlocal Scryjc￿. 2710712016 Approv4yJ by order of the Ix)8rd of on'..........,.......,,.,...............-...... andsi8ned on its bchalf by.. Steve Strat¢0￿ IJ S P Stratton- Trnstee , 2026 10..39..38 GMT+11 Pa￿11

Cyngoy ar Bop¢th Ceredigion CRtkens Adv1¢¢ Buruu Stat¢m¢nt of Flnanti21 A¢t1￿1]eS for the Year ￿nded 31 Mar¢h 2025 31.3.25 Total 31.3.24 I'otal Unr¢stri¢trd tjds Rostrictcd Note5 INCOME AND ENDOWMENfs FROM DollatioDs atLd legaci 9.985 9,985 ChaTltabk ictlvhles Charitable activities 559.681 559.681 687,648 Investment income Oiber income 3,068 3,068 76.386 3.827 30.516 559,681 649 120 EXPENDITVRE ON Ch4rliable actlvllles Charitabl¢ ￿tivItIe Support Costs Gov¢rnan 45.273 10,122 380 341679 244282 387.952 254.404 354.401 255.563 Totsl 597 689 653.464 620,392 Net g4%ll81(losses) on iJvcstments 3.03 NETINCOMEI(EXPENDJTUBE) 30,629 (38,008) (7J79) 110.612 Tran51ers between fuDd& 16 N¢t moyementth fMnd$ 20.332 (27,71 l) 17J79) 110.612 RECONCILIATION OF FUNDS Totsl fjjnds brougbi fonvard 35&503 154.571 511.074 4(K).462 TOTAL Iiuf4DS CARRIED FORWARD 376 835 503 695 Thc not￿ fotm part gf th¢s¢ r]rLan¢ial statem¢nt$ Pa8¢ 13

Cyngor #r Bopeth C¢r¢digivM Cltlzells Advlr¢ Byre8u B#laTh¢e Sheot 31 fvIar¢h 2025 31.3.25 Totsl 31.3.24 Toral Unr¢5tri¢tsd Restrirted Notg$ FtXKD ASSETS T8ngible assets Inv¢stments 44.856 44,856 46.650 12 51,406 51,406 56236 CURRENT ASSETS D¢btor& Cash at bomk 13 78,552 267,649 74.Q19 151571 347359 215.623 369316 346.201 154,329 500.530 584,939 CREDITORS Anjouttts fallinB thie within One yL*r 14 {20,772) {27,469) (48241) {130.101) 325 429 452 289 454 838 TOTAL ASSETS LESS CUIUiKNT LtABtLITIEI S 376,835 126,860 503.695 . 511,074 NET ASSETS 376.835 503 695 511074 16 Unr¢stii¢ted fvnds Restrict¢d ￿lld 376,835 356,503 154571 TOTAL FUNDS 503 695 511074 The ch￿ttab￿ company i¥ entided kn QXUYLPtiOll from audit WLder S¢etion 477 of th8 Companies A¢# 2006 for the year ended 31 2025. The membus hav¢ not required th¢ company to obtain 8n 8udit of its financial stat¢menL% for the ythr ended 31 March 20￿ in accordance with Seciion 476 of the Compallies Act 2006. The ttu$tees a￿(￿ow]edge their responsibilities for (a) ettsJJriDg th&t th¢ charitsbl¢ compBny kew accountitlB r￿ordS that wrjpty with Sections 386 and 387 of tbe Comp8nie5 Act 2006 and prcparing financial 8tstemettts whieh give & trne attd fair view of the grats of Affll￿ of the eljarltable COmP8tsyAS 2t the ¢nd of ¢ach finADcial year ond of its surplus or deficii for each fiLanei81 Ye￿ irt Rccord8nce with the requiTem¢Thts of Sections 394 and 395 and which otherwise c¢)mpSy with th¢ requirements of the Compani¢s Act 21M)6 relatttig to financial statements. so far as applicable to the charttsble company. (b) Th¢ twtes fomi part of thes¢ financial stsiem¢nts Page 14 ConliDu￿...

Cyngor ar Bop¢th Cpr¢dlgion Citizeni Advice Burttdu B￿￿¢¢ Sheet- ￿ntinUed 31 March 2025 Th#e finaueial ststernents b4v¢ be¢n prepar￿ ill ￿￿rda￿t with the provisiojjs applicabl¢ to cbwitable ¢ompaTJi subjwtto the small ￿n)pa￿Les r¢8im¢. The financial s enr8 were approved by th¢ Board of TTUSt¢¢s 8nd aWthori￿1 for iisu¢ on and w¢[¢ sigll¢d on itsbehalf by.. st9ve Stratton IJ , 2026 10.. S P Stsatton. Tr The llo1¢5 for￿ PaTt of the5¢ finaucial Statements Page 15

Cyngor Ar Bopeth Ceredlglou Cltlxens Advlce Bure C#ih Flow Statemetst for the Yesr Ended 31 Mareb 2025 31.325 31J.24 Notss Cash flows from operxtlni Atdvlties Cash generated from OP¢yations 136 Net cash ￿ed in operatiag activities 136 Cash from inv¢$ting #¢tivltiey De¢re￿e in invutments value of fjx¢d ass¢t inv¢slJnents Salè of t3ll8ible fjxed assets Sale of fjxed as8¢t itivestments Interest received 3.036 (1,5691 42,4L4 1,569 3.827 76.030 (3.035) Net cash provided by investing &Liviti ChAllge Ill cash Irtd tAsh equlvalenti itt the reporting pÈriod CAsh and eash tqulvltnts at the begtDtiirtg of the reporti￿£ period 44#22 46.105 230 898 Calh cash equiv•l¢nts *t the ¢lld of the reportiDg p¢rlod 321525 277.(￿3 The notu f4)XDJ part of th￿¢ fmaDci81 stateD￿ts Pagtr 16

Cyngor xr Bopeth Ceredlglon Cltlzen Advlce Bllr¢u Notu to the Cash Flow Ststernent for tbe YeAr Ended 31 March 2025 RECONCILIATtOl¥ OF (EXPEf4DITURKYINCOME TO NET CASH FLOW YROM OPERATING AcrivrriEs 31.325 31.324 T4rt (expeJd51ureyID¢ome for the reportlng petrlod (49 per th¢ StAtsnJent ol Flllxnelal ActlvLtlei) Adjustments for: Depre¢1￿[0￿ ¢hor8e8 Lws&(g8in) on investtneuts Pmfit on disposal of fLxed sGets tnterestr#cived DOE￿as￿l{]n¢￿8e) in debtorn (De¢r¢4s¢yincTV45¢ in weditors (7.379) 110.612 1,794 3,035 (76,030) (3.068) 63.052 15.981 1,794 (1,569) (30,243) (3.827) (97.718) et clsb ud ID Oper4￿On 13 ANALYSIS OF CASH AND CASH EQUIVALENTS 31.3.25 31.3.24 Notice depoyits (less than 3 nwnths) OverdrAfts ittc]E]ded io bank lo&ns and ovwdTats fall7og du¢ within on¢ yeBr 347,959 369,316 Total c4sh and cash equtvalents 321 277 003 ANALYSIS OF CHANGES IN NET FUNDS At 1.424 Cash flow At 31.3.25 Net ¢A5h Cash atbank Ll4ttk overdrafts 369,316 121,3571 347.959 321525 277,(￿3 321 525 Th¢ hnllpan of the5¢ fllwn¢ial st&t¢mw Page 17

cy￿￿t ir Bop¢th Cer¢dlglon Cl¢izens Advice Bureau NotrB to the Flnarncial Stitem¢nts for the Year Ended 31 Mar¢h 2025 ACCOUNTING POLICIES 81$ of preparing the finan¢lal statcmenti The fitt•nciAI st&t¢m¢nts of the charitable comp￿y• which i8 a public benefit entity under FRS 102, have bv prep￿ed ttccordance with the Clwities So1￿ (FRS 102) 'A¢wuDting and ReportiT]g by Cbariti¢s". St#tsm¢nt of ReCo￿ended Prnctice applicabl¢ to char¥ties preparing their accoottti tn accordance with the Fitwici&l Reporting Ststtdard app]i￿ble in the UK &nd R¢pvblie of Itcland (FRS 102) (effecti￿ l Jonuary 2019),, Fltiancial R￿Ortillg Srandard 102 Yhe Finsncial Reporting Sfandllrd applirablf iti th¢ UK ￿ Republic of Ireland, th# Compatii¢s Act 2006. Th¢ financial stat¢llKnW have been prepared undcr thE bi5torAcal o)8t convetttion, with thc excepti¢)n of invrstmts whi¢h ar¢ included at ￿￿[k¢t valu& as rnodified by the rcvaluation gfcertsirL assets. lrttome All income is r¢Co￿LI￿ in the StaLement of FingticI￿ Activiti￿ once the Charity ha¥ entitlement to th¢ fund5, it is probablc that th¢ incgme will be received and th¢ amolnt ix mea5uro4 ￿lIablY. Exp¢ttditure LiBbilitie8 ar¢ rccogn55ed a5 expcnditure as soon a6 thue is 8 I¢Bal or cons1￿Ctive objigation ¢onwJitting the charity to that expenditu￿, it is probabl¢ th&¢ a transf¢r of ecorAomic benefits will b¢ rquir¢d itt sctt]£rncAt and the amount of the obligation e2tt bc mcasurEd reli2bty. Expenditure is accounted for on an aeerna15 b8515 and has b¢en clas5ifi¢d Und￿ h¢adings that aggrcgatc all eo8t rdated to the ￿tegOry. Wiere costs b¢ dir¢¢tly attnThuted to particulaJ hcadings they hAve been allOC￿ed to activities on a basis consi8tent witb the us¢ of Tangible fixed r41sets Dcpretiatioll LS provided at th¢ followin8 arJmMI rales order to WTi¢¢ otTeach ￿￿et ov¢r its e#in]atcd usehl lif Fr¢¢bold propety 2Yo on c05t Tuatio The charity 18 ¢x¢mpt from eory¥oratiorA on its cbaritsble activities. Fulld acco￿￿thi￿ uttrestt1ct￿[ fiwds Can be used in e￿OrdanCe with the thoritable objeetives &tthe dis¢retson of the ttustees. Re8tricted fimd8 ¢an ooIy be used for parfi¢u]ar tt&tricted purposes within the objLxts of the charity. ReStrI￿10￿S arise when swified by the donor or when arc railed for particular restric(ed puryosc Further explanation of the rta￿re and PUTPOSC of each fjjnd iy included in Ib¢ tsot¢8 ti) the finwial statem¢tsts. Hlre pur£hw gnd leasSng ¢ommitm¢nts Rentals paid und¢r operatin8 leas¢s ore ¢bar8ed to tb¢ Statenlettt of Fina￿1#1 Acttvitie5 on a straashi line basis over the pertod of the l¢a5e. Pw18 ¢otttimied...

Cyngor ar Bopeth Ceredlglon Cltjzens Advi￿ Burt#u Notu to th¢ FinAndal St*temellts- CODtinued for the Year Ended 31 Mii¢h 2025 DOFIATIONS AND LEGACIES 31.3.25 31.3.24 DoDatioD5 Grants 1.863 8.122 6.000 9.985 Grnllts Teceive4 inGlud¢d in th¢ abov¢, a5 foUoTh7'. 31.3.25 31.3.24 Pthkeshire County Council Abery81wyih Town Council We8teni Powet Distribution 8,122 l.O(h) 31.3.25 31.3.24 Bank interest received INCOME FROM CHARITABLE ACTIVITIES 31.3.25 31.3.24 Activity Charitablc Activities Qr4Dts 559681 Grants included Ati the abov4 are ey follows.. 31.3.25 31.3.24 C¢r¢di8ion Couuty Council Gr8nts Other Citi7M$ Advi¢¢ Encr8y Savings Trust Nlltional Lottery Community Fut Pembrokeshire Citizen's Advice Bureau Abery51wyth Town Couwil Powry8 Citi7xD's Advi¢¢ Bur¢au CAVO mool￿anCe Scottish knociation of Citizens Advice BU[￿￿X 104.767 250.973 65.995 24,869 50.534 6.720 151.806 266,406 198,965 37.501 5.000 (1,000) 5.784 23.186 5P94 41.479 559.681 687.648 PJg¢ 19 continued...

CyngoT w Bopeth Cerediglon Cltlzeni Advlce Bureu Notes to the Flnanc141 Sttementg- co￿ti￿U¢d for ihÈ Ytr Fffjded 31 Mdreh 2025 CHARrrABLE A￿1VITI￿8 cosr8 Support costs (scc note 6) Dirttt Totals Cknitabl¢ a¢tivities Support Costs Gov¢rnatt¢e 387,952 387,952 254,404 254.404 387952 265 512 SUPPORT COSTS Manag¢rn￿t Totats Support Ci)st¥ Ooven]3ncc 254.404 254,404 265 512 NET INCOMEI(EXPENDITURE) NBT incomej (exP￿dit￿re) for trLe yeor 2025 2024 This is ststed aftcr clwgillg: DEpreGiation Alxovntancy services from tl ¢xamitser Ciiizens Advice for 12 month& of FIna￿ClaI Mallagcmcnt Swjport 1,794 3,4(K) 1,794 3200 4nO TRUSTEES, REMUNKHATiof4 AE4D BENEFITS There w¢r¢ no tNs¢¢es' remunerdtion or oth¢r ￿nefitS for lkn yEar ettded 31 Marth 2025 nor for th¢ yrar eNded 31 M8r¢h 2024. There were no tn*$' wienses pai<1 for the year ended 31 M2T¢h 2015 nor Eor the year ¢nded 31 March 2024. STAFF cogrs 31.3. 31.3.24 Wagm ar¥J $alaries 498 258 489 193 498 489 193 av¢rag¢ montbly nutnber oleJwloyec$ duriyjg the y¢8xwHs w follows: 31.3.25 18 31.324 17 AII Activilie8 Pag¢ 20 Continued...

No employ¢¢8 T¢¢¢iv¢d ¢n￿lUM¢ots ill ¢x¢¢8$ of £60,000. Pag¢ 20 continued...

Cyng•r r Bop¢th Ceredlgion Cltitens Advlct Burea Not￿ to tho Fittaneial Statements- CondD￿d ror the Year E￿ded 31 Mareh 202S io. COMPARATIVES FOR TIIE STATEMENT OF FINANCIAL ACTIVITIES Unr¢stiided Rdirieted (￿dS INCOME AND El+lDOWMENTS FROM Doa&tions aod legacies 7,444 7.444 Clwitble ctlvldES Charltable activiti¢s 687.648 687.648 Im$tsnent incotne 3.827 3,827 30516 Tgtsl 729 435 EXPKNDITURE ON Charitable ictivities awitabl¢ g¢tiviti¢s Support Costs 4242 14.055 854 350.159 241508 354,401 255,503 Totsl 601 Nct gaiL4 OD inveitments 1.569 1.569 NXT INCOME Trartsfers between funds 24.205 86.407 110.612 Net m0Vern￿t irt funds 5.426 105,186 110,612 RECONCILIATIOY OF FUNDS Total brought forwgid 351.077 49.385 4{￿.462 TOTAL FUNDS CARRIED FORWARD 154 11. TANGIBLE FIXED ASSETS Freehold prnpcrty COST At l April 2024 and 31 March 2KJS DEPRECIATION At l Apri] 2024 Cbarge foT y¢41r 43,057 At 31 March 2￿3 44,851 NET BOOK VALUE At 31 March 2025 At31 Mateh 2024 Poge 21

Cyttgor Bopeth Ceredlglon Clttsens Advi¢¢ BurEaD Notei to the FlnEDtlAI Statements- tontin￿ed for the Year EDd¢d 31 Mir¢b 2025 IL FL¥ED ASSET INVESTMENTS List inv¢stm¢nts MAHKET VALUE At l April 2024 R¢valuations 9.586 3.03 Ai 31 March 2025 NET BOOK VALUE At 31 Mar¢h 2025 At31 MBrch 2024 9.586 Th¢r¢ were no invesknet)t assets outside the UL Cost or valuation at 31 M&rch 2025 is rq>r¢sEnted by." Listed inve¥ttncnts Valuation in 2025 13. DEBTOIL8: AMOUNf3 YALLING DUE wmitN ONE YF.AR 31.3.25 31.3.24 Oth¢r d¢btors PT¢PSynrntS 150.047 211.548 152571 215.623 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.325 31.324 BaDk14Jans alld overdrafts (se¢ note 15) Trade creditors Othercreditors 26,434 1,440 11.158 92.313 22,158 12.430 48 130.101 PA8e 22 continued...

Cyngor #r Bopeth Ceredl¥loll Clthen8 Adv£ce BurvAU Not¢9 to the Fln4n¢lai Ststements- eonthiued for the Year Ended 31 M*r¢b 2025 Is. LOANS AwouDts 5bowiug as bgnk lojlls alld overdr&fts r¢pres¢nt a liming difference between when thc restict EXPendity￿ ha$ been incurred and the receipt of th¢ r¢8tri¢t¢d fiwding in th&Charity¥ bank This is not acDJal t)aDk lokn orov¢rdr4f¢ merely a tiElliDg difference. I& MOTrTMENf IN FtJr4D8 Nct ovem¢Dt in fund5 Transfers between Jds At 31.325 At 1.424 Uts¢eBtritted t￿lld$ General fjand 290,003 30,629 {10297) 310.335 356,5C13 30.629 {1029 376,835 Rutrkted fttllds Warmer Hom&8 Advicejittk (SAFI We51trn Power th'st Co$y Cer¢di8ioD IERS) E￿ryy Saving5 Tn￿tVoU¢bCTs Enew Action Plan WCVA-VSRF k100nd￿Ce- Taekling Fu¢1 Poverty CC Energy Vouchers CommuDiiy CohESiOn Snall GrJnts S¢h¢m¢ Welsh GovernmaJt- A￿¢5$ lo Parlners Ciuzells Advice- Ener8y Caseworker citi1￿￿ Adviee- Rural Families C￿¢digI¢mI County Council- CIAN National Lottery- Yma Nawr MOTW Bnd Pryisions S¢rvi¢e- W¢Kbeing citi7.ens Advsce- Carbon MDIIDxide Advi¢¢ Projc¢i Bnergy Sayings TnJBt- Cysyllt Connect Citizeu's Advice- Energy Outt¢a¢h Proj¢¢t Cw¢digion County CouDciI- suppon for CDM'S Cafes S¢ottiyh Power EnergyNelwork Fuel Poverty Service 1995 34,704 (8,103) {1,764) {5.548) (I,ooo) (25,478) (1.439) (1568) (2.998) 36,699 ,103 1.764 5.54S 4.852 43.031 1,439 3,852 17,553 iJ68 2398 1.166 1,313 21,997 29.498 1,371 31599 5,000 11.166) 2.625 (18.312) (30,124) 512 (16.162) 3,938 3,685 626 1,883 16.437 5,000 8.100 964 20,499 8,100 20.499 s.o( 5,000 3.250 154571 10.297 126 860 TOTAL FUNDS Pag¢ 23 ¢ontinued...

Cyngor ar Bopdkn Ceredlglon Cltlze Advice Burea Not￿ to the FIn*nC5￿ StstenJents- eontlnued for the Year Ended 31 Mlrch 2025 16. MOVEMENT IN FUTr4DS. continued Net Anov¢metst in fynds, indud¢d ith th¢ above ar¢ Bs follows.. Incoming Resources ¢xpeLdrAI Gains and loss¢s Movenient iti fiEtsds Unre5tr1eted General fjjnd 89.439 (55.775) (3.Q35) 30,629 R￿trfj¢ted fund Warnier HO￿￿& Advicelink (SAF) Western Power Di4t Cosy Ceredigion (ERS) Er¢w Savings Trust Vou¢hetS Energy Action Plan WCVA-VSRF Nqoondanec- Tk¢kling Fucl PoY¢rty CC En¢w Vou¢h¢TS Q>rnmunity Cohesion Small Graftts sth￿¢ Citizens Advice- Basic Income Pilot S¢h¢me Welsh GoV¢rD￿<llt- Arces5 to Partnets Citizens AdVi￿- Eu¢Tgy Casework Citiz¢w AdVI￿- Rural fajnilies Ctt¢digion Lounty Cowi¢il- CIAN National Lottery- Yma Nawr Cittzens AdYi¢¢- Carbon Mottoxide Advice Project ErKrsy Savings TnJsi- Cysyllt CoDD¢ Citizen's Advi¢e- En¢r8y Outre¥h Proj¢¢t Ceredi8ion County Council- support for ChreV5 Cafcs Scottish Power Energy N¢twork Fu¢1 Poverty s￿¥1 34,839 256,973 (135) (265,076) {1,764) {4,488) {I,000) (46,330) (1,439) (43,047) {2398) 34,704 (&103} (1,764) {5.548) {i.000) {25.478) {1,439) {1.568) (1998) (1.060) 20,852 41,479 (1.1(￿) (1.166) 5,094 6,720 11,544 (5,094) (4.0951 (29.856) {30.124) 169.416) {66.696) 2,625 (18.312) (30.124) 512 (16.162) 69.928 50.534 8,100 25,929 20.499 8.100 964 20.499 {24.965) 5,000 3250 559.681 597 689 TOTAL FUNDS 653 464 .379 Pvlge 24 continu￿...

Cyngor v Bopeth Ceredi¥ioA CStizens Advict Bureall Notes to the Finattciil St#ttthents- eontinued fotr tho Year Ended 31 M8r¢h 2025 16. MOVEMKNT IN FUNDS- ¢oDliJued G)mpxra%iv¢8 for movem¢Dt In fund Ne¢ movement ID fimds Transfer bettv¢cn At 31.3.24 At 1.423 Unre5tr1ct•d tund¥ Get)eral D¢siBoated fund 284,577 24.20S (18.779) 290,003 351.￿n 24205 (18,T19) 356.503 Rcltricted Wanner Hom&% Advicelink (SAF) Westem Power Dist Cosy Cewdigion (ERS) Energy Sttvings Trt￿t Vou¢hers Bntryy Aelion Plan WCVA-VSRF MOOnd￿￿- Tackling Fuel Povety CC Energy Vouchers Community Cohesiort SM￿1 GrarAts S¢h¢m¢ CitiZCJk4 Advice- Q)st of Living Grant W¢]8h Government Winter Capacity Citix¢J)$ AdvAce- Basic Inwme Pilot Scheme W¢lsb Govertuncnt- Access to Partne Citizens Advic¢- Energy CRsewoTk¢r Citize￿9 Advi¢¢- Rutal Families C¢rediBiOtt Couoty Council- CL4N National Lottery- Yma Nawr Money and Pension3 S¢rvic¢- Wcllbeing 3,187 3,076 1,764 (1.1921 (10.887) 1395 7,811 1,764 5,548 4.852 43,031 1,439 18.095) 13,643 4,852 15,903 1,439 27.128 [phone] 2,998 1,166 15,000 1.166 (12291) (li) 12.709) 145 1.314 21,997 29.498 1.371 31599 (14 (i) 1.313 21997 29.498 lJ71 31599 154571 TOTAL FUIWS 110612 511074 P4e 25 ontinued...

Cyngor ar Bupetb C¢redlgion Citi•i$ Ad)4¢¢ Bur¢au Notos to the FITh4Dclg1 Ststernents- conthiued for the YeAr Ended 31 March 2025 16. MOVEMENT IN FUNDS- conthilled cOmp￿tive Det movementin fuud8, in¢luded iu the above 4re 48 follows: Incoming resources Resources experLded Gaills losxs Mov¢mets¢ UTrr¢•trl¢ted funds G￿rro1 fjJnd 41.787 119.151) ES69 24,205 R¢strlrt¢d fund• Warnier Homes Advicelink {SAF) Cosy C¢r¢digiott (ERS) EnergyAction Plan Moond8ncr- Tackli￿ Fuel Pov¢rty Citixejs Advir¢- C05t of Living Grdllt Welsh Govcrnmcnt Winter Capacity Ciir£ens Advi¢c- Basic Incom¢ Pilot S¢hEm¢ Welth Government- Acce5S to Parttsers Citizens Advice. Energy Casoworkn CilizEn5 Advice- Rural F￿￿111 Ceredigion County Council- CIAN Natiottal Lottery- Yma Nawr Money alld Pettsions Senpice- Wellb¢ing 77.008 262,275 (78.200) (273,162} (8,095) (28.757) (41,648) (12.291) (10.iii) {1,192) {10,887) (8.095) 27,128 {169) {12,2911 (li) 55,885 41.479 10.100 5,7&4 6.563 34.629 53.440 74,798 60,687 5.000 (5.639) (5,249) (12.632) (23.942) (13.427) (28,088) 145 1,314 21.997 29.498 1,371 32.599 687,648 41 TOTAL FUh￿s 729 435 620 392 110612 Page 26 continued..

Cyngor ar Bopeth Ceredlgion Citb£ns Advi¢¢ Burts to Ik¢ FlnAnclol Statemettts- ¢ontitku¢d for the Y¢8T Rnd¢d 31 March 2025 I& MOVEMENf ￿ FUIYDS- eoottsu A CUrr￿t year 12 nionths and prior year 12 combinedpositiiKL is as foHow8.' Net ov¢m¢nt In funds Transfers betw¢¢o fut￿$ At 31,3,25 At 1.423 Uorestrlcted funds (lenrral fuud Dcss8naled ￿Dd 284,577 66,500 54.834 (29.076) 310.335 66 351.077 54.834 {29.076) 376.835 Re8tr1cted fvnds Warmer Hom Advi¢eliAk (SAF) Weat￿n Powcr Dist Cosy Cercdigion {ERS> Energy Savittgs TtU5t Vouchers FnerBy Action P13n WCVA-VSRF Moondance- T&ckliti8 Fmel Poverty CC E￿ergY Vouchets CA)mmunity Cohesion sn￿ll Gr&nts S¢hem¢ Ciiizens AdvAce- C05t of Livitig (Itattt Welsh Governrnent Winter Capacity Citizens Advice- Basic I￿orne Pilot S¢h¢m¢ Welsh Governn￿￿- A¢c¢ss to PArtll¢rs Cititrns AdvECe . Eurrgy Cas¢worker citizet￿ AdvirK- Rural Familic$ Ceredigion cO￿ty Council- CIAN NAtion81 Lottery- Yma Nawr Mon¢y and Pensiors Sezvice- Wellbeing Citizells Advice- Cthon Monoxide Advice Project F￿¢r£Y SAYiti8S Trn$t- Cyryllt ContteL* Ciiizen's Advice- Euergy oUtr￿Ch Projcct CwedigivD cO￿￿ty C(Iwies1- support for Car¢es Caf Stottish Power Energy Ne￿OrkFUC1 Povcty S￿1 3.187 3,076 1,764 33512 (18.990) (1,764) (13.643) (1,000) 1,650 {1,439) {1,737) {2998) 36,699 15,914 13.643 4,852 15903 1.439 3.852 17.553 I,737 1998 1.166 15,000 {1,16S) (12.291) (li) (2,709) 145 3,939 3,6&5 (626) 1.883 16,437 5,0 1145) 11) 3.938 3.685 626 1.883 16.437 s.￿0 8,1(Kl 964 20,499 8,100 964 20.499 S,0(￿• 126 860 TOTAL FUNDS 400 462 103 503 695 Page 27 ¢onliuued..

Cyngor Ar Bopeth C¢redigion Cltl¥e Advlce Burea Notes to tb¢ FItt#Aclal Statern£nts- contlnued for th¢ YeAr Ended 31 MArth 21125 MOVBMIU4T IN FUNDS- con¢lnued A eurrcnt y¢8r 12 month8 priory¢ar 12 months cottthined net moYeth¢nt in funds. i￿l￿ded iti thc above are as follows: Incoming resources R&40urc¢s exp¢rtded Gains alld 10sSCS Mov¢meDt in fullds UJre4tri¢t¢d fundb General fund 131326 174926) (1,466) 54,834 Re￿icted fund$ Warmer Homes Advic¢lillk (SAF) W¢stem Pow¢r Dis¢ Cory Ceredi8hon (Ekis) Ellergy S4Yings TTr￿1 VOUCh￿S En¢rgyA¢tion P18n WCVA-VSRF Moondan¢¢- Tackling Fuel Poverty CC Energy Vou¢hex$ ComTnunity Cohesion Small (knts Scbeme Citiz¢ns A(hti¥x. C03t of LivADg Grallt WelstL GDv¢Ttun¢ntWint¢r Capacity Citizens Advic¢- Basic Income Pilot Sehem¢ W¢ish Government- Access to Parinets CItiZA￿ Advice. Energy C&8eworkcr Citiz￿￿ AdYic¢- Rural Families Ceredigion County Cvuncil- CIAN National Lottery- Y￿a Nawi Money and Pensions Service- Wellb¢in8 Citizen8 Adviec- Carbon Monoxide Advice PrOj￿t Ewgy Savings Trust- Cysyll¢ ConD¢cÉ Citizen's Advi(- Energy Oulreach Proj￿1 C¢redi810rt County Q>uD¢iL- 8UPPOrt for Cares Cafes Scouish Power ED¢rgy N¢twork Fuel Poverty Strrvic¢ 111,847 519,248 (78,335) (538.238} {1.704) (12.583) (1,000) (75,087) 11.439) (84,695) (2,998) 33,512 {18.990} (1,764) 113,043) (1,000) 1,650 (1.439) (1.737) (2.998) 11,060) 76.737 81958 (1.166) {12,291) (io.ii i) (1.166) (12,291) (li) 10.100 ILI.878 13.283 46.173 53.440 144.726 111.221 5.OIK (10.733) (9,344} (42,488) (54,066) (142.843) (94.784) 145 3,939 3,685 (626) 1.883 16,437 s.￿0 8,100 25329 20.499 8,100 964 20.499 (24,965) 5.000 5,000 1247 329 (1198930 48399 TOTAL FUhTIS 73.856 1.46 103233 Pag¢ 28 continucd,..

Cyngor ar Mopeth Ceredlgton Citizells Ad￿Ce Bure•u Noteg to the Flnantlal Statements- eoThtinued for the YeAr Ended31 March 2025 17. RELATED PARTY DISCLOSUIiES Thtre were Lo relatsd paty tranwti0ty8 for theyear ettded 31 March 2Q25. PaB¢ 29

Cyngor ar Bopcth Ctredlglon CIt17XllS AdYic¢ BureAll Detailed Statement of FiRantial Aetiviti for the Yeir Ended 31 March 2025 31.3.25 31.324 INCOh£E AND ENDOWMENTS Donatlons and legaeles Donations 1.863 1,444 9985 7,444 Invethent lTrcome Bunk Inter￿tr¢¢CAVea 3.068 3,827 Ch3rit*ble acllvltl¢s Grants 559.681 687,648 Other 5neome Gairl on sttlc of tsngibl¢ fixe4J assets Miscellaneous 76,030 356 30,243 273 76386 30,516 Tothl InwJlll]zg reBour¢ 649,120 729.433 EXPENDrruRE Chkritybl¢ 4ctlvitles Dir¢ct Costs- Wag¢s Dir￿[ Cosrs 318,134 324,863 29.538 387,952 354.401 Support c¢)sts Sajarics Staff & volunle¢r costs 0￿1¢¢ costs Premises ¢osts Other ¢08ts 180.124 12,204 48,268 13,698 110 164,330 8,532 65,074 17.174 453 254,404 255.563 Coyernanee costs Govtrnancc ¢osts Totsl resoutt￿ ¢xpended 620 Nrt (exptrtdlture)nncotne b¢for¢ g8lD$ and 105 {4,344) 1(19.043 Reolised reeogmi$td 8&lni losses carri￿ forward (15,452) 98.615 This pag¢ do￿ uot fonllpart of th¢ 8ts¢utoryfiuwnGial 51ut¢m¢t Pw30

Cyngor vBopeth Cer¢diglon Clttrxnl Adv1¢¢ Bur¢All Del￿1¢￿ Stst¢in¢At of FinAn¢bl A¢dvltKes for the Year Ended 31 MArth 2025 31.3.25 31.3.24 Reaiid recognlied gRlni And 108ses Bmu8FAt fotward Reali991 gain￿{loS8¢s) ott fixed a$8¢t In￿$tMents IIS,452) 98.615 Net (expendlturoYln¢oJne IL0612 This pago doea ttot foun part of th¢ stathtory financial srateJn¢nts Page31