REGISTERED COMPANY NUMBEIL. 3341148 IEngl¥Dd and Wales)
REGISTERED CHARrrY NUMBEK. IIA61839
UD*udiknl F￿#￿1￿1 Statatt¢nts
for the Yar EDded 31 March 2023
ror
CyDgor *r Bts￿h certd1gu￿ Ctiize
AdviLT Brnu
AshmolE and Co.
Williamston HO￿Se
7 Goat Street
Haverfordwe5t
Pembrokedtire
SA61 IPX

Cywr #r Bopeth Cer¢thgioD CitTU
CoDtents of the FiDaD¢lAI St*tements
for the Y¢ar E￿ded 31 Mar¢h 2023
Referettce *nd AdmiDtstratiYe Det*1
Report ofthe
2 to 10
Ittd¢￿d¢tht Etsm}De￿$ Rewrt
li
StatemeDt of Fi¥aDcial Athltie8
12
B8ian¢e Sheet
13 kn 14
Cash Flow Statsment
15
Notrs to the Casb Statement
16
Notss to the Finstteknl Ststements
17 to 29
D¢tsSled Ststerleut ofFTnamdal AelivltsL4
30 to 31

Cykgor ar Citkne
Advice Bureau
for the Yt#r Ettded 31 MArtk 21123
P Hinge
D M Jam&8
C Davies
J wall￿ (r￿1￿1 24.423)
S P Strdtton
tk O Olusanya 24.10.22)
J SayLZ (restgnryj 27 10.22)
C P￿ry (Tesiwj 8323)
COMPANY SECRETARY
REG]STERED OFFICE
Napier Str
Cardigan
ce￿aIg10￿
SA43 ISD
3341148 (Fll8￿ Waks)
NUMBER
REGTSTERED CHARrrY NUMBER 1061839
INDEPENDENT EXAMINER
Ashmole arnl Co.
Williamston H(K
7 GoAt Street
Haverfordw
Pembrokeshijr
SA61 IPX
BANKERS
PO Box 250
Sk¢lmersdak
WN8 6wr
Nationwide Building kniety
Nationwid¢ HIM
Piper5 Way
Swinthjn
SN38 INW
Pwl

CynEor ar Bot*th CeTedlgloD CItiz£
Advitt Burna
Re￿rt of tbe Trustffs
for tbe Year Ended 31 MaTeb 2023
The Tnths. who ar¢ also the DI￿r$ for puryw of th¢ Companies Act 20(￿. tt*ir ar￿U81 fEP)rt with the
financiol staternents of the Ch&ity' for the year eNled 31 &t March 2023. The w0vi#￿onS of Accounting and Reporting by
Ch￿Ille5.. Statement of Recommended Practic¢ (SORP) applicable to ¢harili&8 preparing their ¥counts in accwdance with
th¢ charitieg SORP (FRS IW2) have been thyted in pre￿rIng the attached fiDan¢1￿ ￿ateM￿.
ORIEcfivES AND A￿1VITIEs
Objectlvts #nd aims
Public benefit & charitable t)bjeds
The eh&ritYs Qbjtt￿ &s set out in the objects contsined tn COmpa￿S Memor&¥Jum of Associatio]4 are to promote any
charttabk Purpose for the F£nefit of the whole community of Wat¢5 (Tr area of t*nefit") th¢ public b¢nefiL by the
advanwnent of education, thc pro￿10￿ al￿ w¢5ervation of IKalth and th¢ reliefof wjvty, sickness and dists*ss.
The ch&rty$ objects are {￿fin￿ &4 abov¢. Ow#itns are fooffjwj on:
Providing the thice pyle t)e&l forthe pmblems they fxe
Improving th¢ policies 8Dd practices that off￿t w*pl¢'s lives
Our Service provKles frK tndependenL Confid￿rtIal 8TKI ￿n￿tial thi¢e to evwon¢ on thetr rtghts and r&4PCtnsibilities. We
value dÈversity, prornok equality and challenge discrmination.
Th0￿ the area of b¢n¢frt tefers to the whole c(xnmunty of Wale& the l(nl office f￿e$ its a¢ttvities in c￿ed18•0
North P¢mbrokeshire and summmding 8t￿.
Eosurlng ourwork dtliv¢rJ 4)llr *iws
We revi¢w our obj#*ives 8nd ￿ti￿tIeS each yw as of our Busill￿ PI8Ttning cycle. The arLnual review examines
a¢hievements and outcom4 and i<kntifies client pr¢s5wes in tem]s of dem8nd and unmet n￿d. We us¢ our aims to define
the parameters of our development wioritie&
of our work
(hw main obj#tives for th¢ Y￿ have been develq>ing our serviL¥ so that it meas the ne& of tk clients we are tying to
support particulaxly in the contextofthe escalating CO&￿.11¥Ing crisi8.
Key activiti￿ have included..
Continuing to delivw effe(ttve remote servÉc¢s- via phiTrne, email and vido).
Introducing new remote channels of thic¢. s￿ificalfy via WhatsApp. Mewger and Text. and rebJrning to
in.person aptx>intrMents tn conjw]ction with partners organisations at str&egic l(utions xros$ the ¢OUEty.
CoT]tinualty reviewin& and r￿dIng ways of impn)vE￿ the quaity ofthe athce we deliver to all our clients.
Increasing ourpatknership work to str*)¢n our aece55ibility to vulnerable people comrnunities. and ¢0
stttngtI￿n our strategic POSili￿ amongst14xa] service provid¢r5 and the widu ￿vice cornmunity.
Ensuring w¢ have a d¢pth of exwtise in key ar￿ of client demand- spxificalty. welfare benefits, debt and
Investing an targ¢te& COTnmunity level advice Se￿10￿¥ to JY&h new ¢liaJt8mups and m8Tkd ow servi¢e5
iwond our ¢stsblished ¢lienL
HOW OUR ACr1v￿[&s DELIVER PUBLIC BENEF
Our activities and who we ty to help are desusbed below. All our clwitabIe activiti&8 focw on providing the advice
ople need for the problenL% th¢y face s￿1 are ￿dertaken wifiizlty to provide public benefiL The knard of trustee5 hav¢
had due re8ard to the Ch8rtiy Commissi(m guidance Im public benefft and hav¢ complieAI with the duty in sKtion 4 of the
ch￿ltieS Act 2011.
P4e2

Cywrar Bowb C¢Trdigion Ciliyt
Advitt BwT¢au
Report of ¢be Truste
for the Y￿r Ended 31 Marcb 2023
STRATEGIC REPORT
Acbievewenl and perfonllam
ACHIEVEMENTS AND PERFORMANCE
Advice and Infomiation Services
The Tnain areas of charitable &tivtyare.'
the provision of 8en¢ral advic¢ and inforniation services
the provision of advice and c4w¥ork on enew ]￿U&% and proj￿ and awar￿&&$ L¥rnpai8ns to tackle fuel pov
Throughoutthe yearw¢ have continued to offer Advice aTrJ Infonnation in the following ways..
Providing generalist advi¢¢ with acew to S￿1￿1]# advKe and casework servi¢es by telepho￿ email and oth
digital channe￿- through our l¢xal phone n￿ll￿r. lo￿1 email and lo(al WhatsApp, Messenger and text servi
and via our particip8tÈon in nai0T￿ servicts in¢lwJing A¢fvi¢¥Link Cymn4 Clamj Wbats Yours 8tMI national
Citizens Advice ￿Ork qu•Je' aTrangements
Debt and energy. Delivering srttialist ￿eW0￿ services to clients with complex wuirements in welfare benefits
R¢intmducd in.Fason appointsnents ai o)mmunity venues nm by path or8anis*ions around the eouDty for
those clients whose needs are such that PIKK￿digrtal ajvice is not apwopriate
Pmviding app)intments via phone digttsi that enable cli￿ts to ta￿e ￿MpleX tssues andlor progtE&S th¢ir case
with their adviser or caseworker- in line with the CIt￿r$ ne￿. a]ablin8 >way calb to facjlitate the
involvement of a thinl paty (like a SUKVQrt workcr. cw or interpretrr)
Bnabling doct]ment drops via screen i•Jre (in di8itsl appjintineots). WhatsApp im88¢ (tyure. and retsining our
postal address on x'r￿j]real0n, whil* the office has been closed.
Delivered appctinthients and advice se&sions fmm almiist 20 dt"fferent venues Missthe county includtiw a weekly
series of 'AdviceTo Go, drop ui sessions to eX￿d our reach acr0&5 the cow and Feople and
organisations knew how to conw us in need of'c¢)stryof-hving' supporL
Run aw*ene&s ratsing events fo womote our energy ￿vt¢¢ $￿ViceS and ensure p￿le have a¢L¥ss to general
information to help th¢m improveth¢warnttb aTMI efficieno of th¢ir homes
Cotttributlon of v0￿￿￿eT# Paid Staff
Th¢ charity'g success could not have b¢¢n achiev￿ without the hard work and dedicatK)n of volunteus and stsff. The ttustee
board aTtd senior managemeth team i￿0￿15¢ the tremenikws contrl)uti¢)n made by the charitgs Vol￿tteerS iD advtsittg the
public and thinisterErJgthe seryrce.
IALe ¢0 the chang¢d sffvice deliv￿ In￿e￿ i¥￿t to safeguard the he4hh of ts publlc and the Staff and volurte¢r team&
it has taken time to build LV the nwnbets of volunteeES able to ￿ supported to deliyer advtce from home, and theEr
¢onthbution has made a huge differen￿ to ￿1¢ in n*1 of free and (￿fid￿titi1 adYiK often at tim&% of gr￿ distress.
We are wtieularty gratefjjl to those volunteers who have Stay￿ with dtroughout the ￿demiC and who Continued to
support our w(Yk remotety.
Thr(kughout 2022r23, the servic¢ employ￿ between 15 aThJ 23 ￿ld w￿kerS (13 . 20.3 FfEs) 8nd swwl up to 12
volunteers over the year (each ¢onthbuting an 8vernge of4 hours per week overan average of 45 weeks each).
Our volunteers haye contributsj 2.160 hows in 202V23 {2￿21122. 1.774 houts" 2020r21.. 3240). This may b¢ expTe58ed as
an annu￿19ed value of £22248 (2021r22.. £18275). However. their value is inadeqtsatety expressed in mot]et8ry temis.
Volunteer5 bring many skills to the *rvice. for example havi￿ life and work eX[￿l¢n¢t in many Vari￿ areas and roles. at]d
very often experience gain￿ as 8 Volunt￿ he￿ Tndividua]s gain or rEturn to full eMployin￿L
Ceredigion Citt7ths Advice reviewed ¢)ur appr£￿ to atr&*ing and keeping v0hm￿. It Is oiir llrt¢ntion to consistently
invest Èn incr¢asing atxl developing their cth]tribution to our service5. rnoniti)rtn8 ¢)ur apprwh to trainin& alwj pn>viding an
acce&sibl¢ and welcoming organi5atll￿ offering a rdnge of Tewarding volun*eriDg Oppo￿nitt¢s.
Page 3

Cywr ar ￿}PEth Cer￿5g10￿ atv
Adviee BoYe*
for the Year EDd¢d 31 M*rch 2023
Who and beDefiW from 0￿r ¥¢rvfiw.
tkning the reP￿1￿g year 2,752 client (2021r22: 2520, 2ry21Y21: 2209) Tr¢nefited fri)m the servEc¢s of CitizEns Advice
Cer&Aigion generating 13.830 separate issues (2￿21[22.. 15.8K2, 2020r21: 13.943). This ye4r-on-ye4r Encrease in the mirnber
of eli¢nts reflects the growing need for our s¢rvM. Every client brings a complexty of iwes and. thr¢)ugh i)ur holistic and
g¢t]eraiist advice m¢xiel. we ate able to provide a breadth of ￿1vIce - from b&81¢ income to hoUs￿n8 to anploymettt to
relationship to consumer and rnany more.
Ther¢ wer¢ a fiJrth¢t 896 'qui¢k tssue, cli¢nts ((2021rr2: 460. 2019f20.. 2Y2X wffe signpostyl offered s¢lf-help
]nfOrn￿tIon ¢)r refrnj to ¢xher agerties.
Whilst we advise people ¢)n any issue that they may kn. our M[￿ C1xnmc￿ enqutry arca year ity year OUL is welfare benefits
and tajt eredits which makes up 380/• (2021122.. 44/4 2020ni: 5(Wh) of the i&sues we have supported clients on. Persona]
Independence PaiThent (PIP) ￿M2]n% &8 it h&% Èn previous y¢ar& the top isgje ￿vISed on ID I￿efitS followed by 8en¢rai
eligibility enquiries. Employment and Support Alk)W3n￿ IFSA) tyl Council ReduetiC4L
In tota] th¢ service neg￿lated on £123.8(KJ woffh of debt {2021r22.. £382.064, 2020f21.. £295223). restheduling or reducing
the debts to make peoples, Itves more sustainthle. Includ￿ in that fig￿e ÉS £107,953 of debts WTitren off. This 5ignifieantly
reduced figure on pr¢vAous years refiects th¢ imw of Government mtawr&8 to suppxt households under fJnancit]
pre&sures aTtd to limit cr&litor NTrwetstQ PW5u¢ rerwent% aTrJ r￿uctiOnS fuThled debt Cww0￿ S￿¥￿￿.
The service generated 4 totsl of £128.434 (2021f22.' £1.184.877. 2020121.. £1.703,151) in ¢x)nfirmed &JditÉonal In￿Me for
¢lient4 primarity through our itKome tnaxiMisati￿ ¢rRrgy and welfare benefits advic¢.
lTrvestme4t Attivtttes
Th¢ bureau holds 561 ordinary 25p shares IJJ GlaxOSmithKli￿ and valued at £8.017 (2021r22: £9241, 2021.. £7226) on
fair value basis ls at 31st MaTch 2023.
FactopJ Affeetlne the Achievement rlf Objeetlv¢¥
Maintaining Suff￿1¢nt fijnding to continue delivertng the setvic¢ remains A e(mtinua] dI￿lenge. We &¢ making swe that we
inve￿ in fvndraising a￿j continu¢ to diversify our 8ppro¥h to ensure we at¢ delIv￿rn8 the most Ca4t-effective s¢rvice w¢
PMIS5ibly ean amd making the most of Op￿rt￿]i￿e5 avai]able to us. This tsnl aiY)ut simp]y ¢￿tIng costs. It i$ about delivering
a service that8enuinety meets cltetits, needs whiL*oprting &8 wst effectivety as possibl¢.
Th¢ complexity of the issu¢s that clierts kin& and additiona] Ch￿￿Ses that clients are ewiencing, place
addittonai demand$ on the seTvi¢e. Th¢ support networks th* were pr¢vious]y in place for ￿p1¢ a￿ changing and we are
ask￿ to offer support that falls Outside the mnit of dir¢4t adYic¢. Wh#e wl¢ are vuinerdbl4 it is ewts"a] that we offer
$iipp(*t in a wson-c¢ntred way a￿1 ￿11$1 w. this can be r¢9)urce intensiv
Page 4

Cyogor ar Bowh CeredigloD
Advice Bur¢a
Re￿rt of tbe Trns(ee
for the Year Ended 31 March 21n3
STRATEGIC REPORT
Finatrcial revlew
The availability of fuTrJin8 in the charity sector remains dIffi￿h due to the tryne-limitrd and short-terni nature of fvnding
¢y¢le$. The clwity is focused on provkling added value to its fvnders frorn a base of sO￿d financial Ma￿￿ernent and
gostsring that ow services remain rel¢vdnt to the 5tt*w"c objeL#ives of stskelJoldo3 at I￿] and nationa] level.
Flnattcial R¢vieTV
In the r¢portin8 peric¥l the chrity had a deficit of (£93.4071 (Slupl￿ 2021122.. £27,173. 2020r21.. £111,830) from a totat
in￿rne of £480,729 (2021r22'. £641,398, 2020r21. £626,77318ThJ expend￿re of £572.912 Q021r22.. £616240, 2020lll..
13,662) and a d￿re￿ in share N'alues of £1224 2021f22.. £2.015, 2020f21 (£1281)). At the year end the
charitys to￿ fynds stand at £400,462 {2tr21r22: £493,869. 2020121. £466,696) of whTrch £351,077 (2021/22: £397,390,
2020r21.' £386,725) És UnR9trjrt￿ and £49J85 (2021r22: £96,479, 2020r21. £79.971) is re5trictoJ.
R￿rVeS Policy
The Charity is required to en8ure that fre¢ monies are available ITh each financial to meet any reawnable Forts¢eable
contingency. The Tnth Board tLK>k all neeessay re&s(*￿b]e steps to ¢￿Ure that it would Th)t be po&8ible for th¢ c¢ssation
of one or more fjJThJing streams to present so serious a ch￿]enge to the of the organisation that it could not b¢
managed and ¢onttnue to provide a bes¢ value 8dYio service within the availab
In T¢vi¢winB th¢ potefftiai costs tIMt could arise should a significarrt r>luLtion in income Ix incurr&l the TTUStee5 d¢terniined
that Yree, reseryes should ￿ maintained equ￿ to 6 months nornjaf opetating expenditi￿e which equates to £290,462. The
organisation's free r&8erves (Gene￿ and tntstee d&sigDated) net of Fixd Assets amount to £290.462 &8 at 31st March 2023
(2021122.. £329.065, 2020f21: £312,K29).
PriDeiple Funding Sources
The to￿ income fortheyear of £480.T29 r¢prewts a n# de￿ of£lflJ.669 fx)miwed to 2tr21r22 {£641,398).
Pn)Jett spe¢lfle fvndittg was grntefulty retaved fro#J=
Welth Govemment via Citiz￿$ Advice's Advicelink project for dd)i t*n¢fits other 4￿C]￿•st advice and gthttalist
advice, including phone advice and contnl>utJng to the nationai delivery of WeLth Governm¢nVs designated ineome
m&ximisation telephone lin4 Claim Whavs Ytsu￿ 4Ttd B&si¢ Income PiloL"
Cer￿lIgion County CO￿11 and the Warm Homes FwKi Citizens Advi4 British G&8 Energy Trust and the Moond8nc¢
Found8cion. and the Energy Savings Tyu#s Ew Ralrtss S¢hem< all of which ljave ¢Ontributed to our various seryi¢es
¢ornbat fuel pov¢rty and pr￿ote o]ergy effici¢ncy;
Pernbn)keshire Couty co￿￿11 loc￿ town eommunty c{xu￿11$ for their support for our Ic*aL 8¢ne]xlist advi¢e
services-
C¢roAigion County Councif$ Cynnal y Cardi scheme which fill￿ed our wintetA¢fvÉce To Go session
Funds in Defi£it
No ￿Trds wtte in deficit at the ba]an¢e shert tkfi¢its rwtrict•J met Crtrt of unrestri(thJ re4ery&8 (se¢ note
16).
Investment Polky
Page 5

Cywrar Bowb Cetedigion ￿11¥￿$
Advtc¢ Buruu
Rep&rt ofthe Trnsltes
rDr the Ye*r E￿ded 31 Marrb 21n3
STRATEGIC REPORT
As required in its MemoTaTKlum parwaph 4.17. in fjjrthwatxe of Èts obje04 a￿] for no other purw)ses, the Charity h&$ the
power to invest any Surp1￿ monies TNrt immediatety tequtt&J for its purrAM in tr u[￿] such investment4 securities or
prop¢rty as may be thought fi( subjea Devertheless to such ¢onditiotLS swh C￿sents &8 may for the iirne b¢ing be
tmw)s¢d orrequired by 13W.
Deslgna¢¢d
The d¢signated funds rEpr¢s¢nt rnoni¢s sd aside to meet F￿t￿l fubjre costs. In the opiDion of the tsustees.
given the wrrent wlomic climate aDd difficulty r4isin8 fund& t￿ (xffitinues b) k signific￿t risk of ckisure and loss of
nding.
Golng Concent
After making furthtt 4yropriate enquiri4 the Tru#¢es h&v¢ a re&onable exp￿tIcKl the company h&s adequate
resoutres to contÈnue in operattonal existence for the foreseeable futsFre. Fc* this reaw they ¢(￿tinUe to ￿￿pt the going
conc￿￿ b&sis in preparing the fJll4n¢ial gatanent
F￿rUR￿ PLANS
The Bowd is cixnmitted to assuring the firture of the I￿1$all0￿ mallttaining its ￿￿Ètion &8 a key servtce in Ceredigion and
North Pembrok¢shio and strengthenirtg its capacty and delivery m(Kkl acce&sibilty and avaitability to everyone
who needs &lvice.
We move into 2022ll3 having alre*Jy wepred wndwolk lo our new 3-ye4r Busin￿ p￿ and with our sights set on
new funding opry)rtwiitie8 from charitable and public sowces. Additionalty, Citizens AdviK our national E&)dy. has
announced the availabtlity of £1 IEn via CoM￿ti￿Ve bidding rounds for locat Citt"7£ns Advice. We not only plan io secuTe
new fiEnding but will also invest in key reldti(xthips with our ne[ghtX)￿ CitiZ￿S Advice in Mid & we￿ Wales as we
prepare for Webh Governmfflvs recommissioning ofthe Single Advt(% Fund in 2024.
We will continue to strengd*n ryjr oper*ing m(xkl, fornialismg our remote working arrangements so that staff and
volunteers have the resources and support they Deed to deliv￿ high quality S¢TYiCts. 2nd efftb￿ding new project
management proced1￿ whieh will form the vit#l d¢livay founkn to the divusified fimding m(Klel that will secur¢ our
financial futtwe in the P￿-cOV1d ¢h¥iiies worl
Above all. we will retain our focu8 on our ben¢ficrdries - extending our reth into communities acrw the ar￿ bujlding and
Strengthening our re[￿lOnShIpS with swtsw or8anisation4 making improvern¢nts driven by out quality &ss¢ssmenr and
feedback prO￿sse￿ at)J ensuring cliarts can not only re4ch us in the ways most suited to them but also g& the quality
advi￿ and inf¢xmation they need to tra￿%fornI their eircunkn.
STRUCTURE, GOVERNANCE AND hlANAGEMENr
Governing document
The Charity i8 conttolled by its governtDg doojmw a &ed of trtLs4 aThJ CA)Ejstit￿ a liniteAI company, limited by
guarantee, as defined by the Companies Act 20(￿. The (knty commenced opeMi(xTrs in 1984, tnco]M)rated in 1997. and 1$
gov¢mgd by its Memorandum aTKI Afticla8 of A&8ociati(M).
The Chartty is a rnember of Ciiizens Advice. th¢ opoxting name of the NatIOn￿ Association of Citi7En$ Advice Bureau
which provide5 a framework for st8ryJards of advice aThJ Casework managanent * well &5 monitoring progress against these
Stsndards. Op¢ratrng p)li¢tes are Indep￿￿1￿￿]Y delernlit￿d by th¢ Board of D[￿r$ on an annual basis to ￿lfIl its
¢harttabl¢ objects and comply with the nationa] manbetsbip reqUIrtm￿rt￿

Cyugor Ceredigion Cltiz¢ns
Advice Bureg
Report of the Trnstees
for the Year Ended 31 Mareh 20L3
STRucfuRE, GOVERNANCE AND MANAGEMENr
RecrnlttD¢llt #nd appointment of new trustees
The Charity is governed by a BO￿ of Tn￿es. have beld office durit)8 year a￿ lis￿1 above. The Arti¢les
of Association provide for a minimum of three attd a m8ximum of fifteen tr￿st
Trust￿ aff ele¢ted to the Bo¥d for 4 thRtryear Irri￿1 •Thl are app)int￿l by a rex)lutt(￿ of its members at an AGM.
Try]St￿5 retiring after a three-year peri(Kl of appOintin￿t may electsd and 8MKJinted by a ￿S0]utiOn of the Board's
members at an AGM. The Bo*d has p)wets ￿ cw who shall ￿lre at the following AGM and rn*y (Trffer
themselves for ￿￿electIOn. c(￿pted trustees m￿Stn￿eXceed onethird of the totsl nwnber 0ftr￿te¢5.
Citi7£ns Adytce appoints arepresettsive who may attend the B￿d ag a non.votingmernb¢T.
Th¢ Board is SUP[￿￿ by two Su￿)mMItt￿ CLJvering Futhjing and Fin&￿. and ReFA)urces and Policy re5pective]y.
The tru#ees who have serve4J during year alt lis*d alKTrve. None of the h&5 ben¢fi¢ia] iDteT¢St in the
company. All of the tn￿ aTe memb¢rs ofth¢ c¢xDwry aTrdguaranteeto contritMJte £1 in the eventof a winding up.
The organisation owns an office base in Cardigan but all staff have wotkgj remotety since March 2020. the start of the
CoYid-19 pandernic wblic hvdlth restrirtions. Th¢ Bowd Commission￿ a stn*turnl survey of the propety in February 2022
to inforni a wider review of its fijture. In June 2022. in virw of the Signifi￿llt changes to the organisation's sery1￿ delivery.
operation5 and athnini5trative need5, the Board to rnaTk¢t the promy for sale and tske • to optimise its valve in
line with the trustee's obligations UTder th¢ at&ities kn 2011 by seekin8 pkning *Jvice from the locas authority.
Orgalllsatlonal StnJe￿￿e
Cered58ion Citizens Advice is a m¢mbv of Citi￿$ Advi• the cyu&ing rAn¢ of the Natic*)al A&80cla￿n of Citizens
Advice Bur¢ay4 whith w)vid¢s a fram¢work for stsndards of advice and r&s¢work Malla￿ well a5 ]noniti)rin8
progr¢ss against th¢se standards. Operating policies are independent]y detemin)e4 a￿] Subj￿ to annual review, by the
Board of Tr￿thes in line with tts ¢harirabl¢ objects aThJ national manbership compltarKe.
The CEO has appointed by the tr￿Steal to mawe the day. t(W operdttons of the ¢harty. She leads an experienced
am of paid stsff and volunteers who are key to the servi¢es offered by the charity. D￿ls7O[￿ are made by the Tn￿e Board
in line with the Busine&4 Develo[￿ent Plan Wh￿ isr¢V1¢w￿ annually.
In June 2022. the B08rd commissioned an C￿￿1S8￿0[￿t in tinticitthn of a finan¢ial s1mmtf￿[ within the year
And longer.tern) uncertainty. The CEO oveT$8W a con5uJtstion Fr¢xess aTMI the rduction of the staff te￿￿ from 23 to 16
within the ye￿.
Since Swember 2021 t?￿ CEO has worked ￿ a se￿10r te8m c1)mw￿lA¥ the (4>erdtÈons M8nag¢r and 4
Supervisory Staff to c￿ordInate delivery of the clwtys Servi￿ #nd day4frd8y oper*ions. lfv ￿50 review project
d¢liv¢ry progress against fimder reqUireM￿ts and Busine&8 Plan prioritie& the a￿ltys financi￿ positi¢)n and any other
issues referred to them by the Tmstee Boart Regular staff and volunteer Med]n￿ and a monthly Newsletter. ensure
ornmunications across the wI￿le orgdnisation.

Cyngor ar Bts￿t￿ C¢redlgioD Citizen%
Advice Bureau
Repfrrt of tbe Trustee
ror the Y¢*r Ended 31 Mareh 2023
STRUCTURE. COVERNANCE AND MANAGEMEiYr
Induction and training of Tr¢w trustee5
New trustees are briefed on their leg81 obligations as spectfied in the Charity Comrnission guidance and the M¢morandum
and Articles of AssociatioT4 th¢ commtttee and de¢isioR-making p￿￿eSSeS. the business plan and tvent financial
perforn)ance of the Charity. Trnstees are Tequir¢d to undertake some mandatory t￿nIng in line with the organisation's qualty
assuraRce requirements. They are also encouragea to attend other external training events where these wtll facilitate the
uttdersthnding of th¢ir rol¢ and to m¢et otherTrustee&
Trustees m2intsin contact with staff artd volunt¢¢rs via the CEO'S reports to the Bo&d (alld its Su￿GroUpS) aTrJ invitin8
pr¢senui¢Ms frorn staff to Éhetr meeting5. TTUStees work¢d a]ongside paid staff and volunteers at the whole organisation
Business Platming Day which was held in March 2022 to prepare the next 3-yeaT Business Plan.
There is an Annual General Meeting, which involves the staff team. th]st¢e member4 and other stakeholders.
Page 8

Cy4gor •r Bowh CeredighbN ￿lle￿I
Advltt B￿reall
Report Of th¢ Trnst¢es
for th¢ Ye*r Ended 31 M8nb 2023
STRucfuRE, GOVERNANCE AND hlANAGEMENr
Risk wan&geme4t
The tri¢tees undertake an 8rtnual reVE￿ of the major rtsks to which the Bureau is exKMrf irE partiutlar those relat￿ to the
OPeNions and finances of the bureau. Th¢ R￿(￿[￿ and Policy ovets¢es and amaTrds the risk register, which is a
standing it￿n on its agend4 and weives regular W&es from the CEO. Tnwees are satis￿ th8t syst¢ms are in pl￿ to
identify ffjd mitigate th08¢ ex￿sU￿ to themaior risks.
Key rnks and Uneertainti¢s
Duritig the 202￿3 finan¢iaJ year. the 0￿￿10nd] changts brought on by the COVID Emndernic r¢strictions conttnued to
have an ampact on the deliyery of seTYiC&8 aThJ remaina a hI￿risk fxtor. Howevu, th¢ pandemi¢'s legacy assuming
greater clarity aDd Si￿1ficance, in Iwrticujar the ￿luc¢d availabiltty of grant fiJndin8 aThJ 8reater financial iincertainty a¢ross
th¢ charity sector a8 a whole. The twstees have hwl to C￿sIdera￿d be mmdful of the risk f*tors forthe chan"ty.
FlnaDee- knsuffieient incothe the year .' securing funding has ￿WayS been a ￿riouS ehallenge to
maintatning ow5erviee& This has been m&sked recentyears by the Compa￿1ve￿ ready availability of one.off
gr￿)tr dwing the COVllk19 fwtdemio These hav e ended and othergrant Streams have come to their end resulting
in a significant drop in thi$ye&s fjJndin8. This is a dMlkn8¢ ft* cl*riti¢5 acrL)ts Cetedigton sprtifically and the
charity sector a whole.
Fln4Dce- Insu￿1Cle￿I iDcome ltt the kbD8tr ¢¢rni . The cha)g¢s masked by the COV￿19 grants have a
ndemined the organisation's baseline finall¢￿1 po sitiorj, priority twsiness obj￿tiveS and W1￿11]ty of achi¢vtng
longer terni, mor¢ sthstainable funding solution& kn atrx>￿ this is a chaileDge forcharities acro&s Cer￿lIS1on
Specifi￿llY and the ehan.ty s££tor &$ a whok.
Operntions- fauure to deliver 04 hDdkng commItmett￿ KPb aDd pn)jeets . the organtsati(m oversees
muhiple fijnda iTr¢ome stream$. Fach has tts OW￿ unique fundu Jrquirement s and key ptsforn)anLY indicatots.
These may include any or all of servi¢e deltvery &trvitse4 clieni num￿￿5 . Staff employment anwor volunteer
involvement et¢. Mawing and coordinatmg thes¢ mLtht"ple projects and filnd ¢rrequiremwts within a single
organisation is incre&%ingty Compl￿ and significanL
Operations- Cap￿￿ty of st*ff ind volunteers to ddivtrservicts . paid stsff and volunteers will ¢OTttinue to
operate from home and. in line with the oomplex fi]ndin& work acros $ different roles and proj&t& The
cost-of.living crisi8 has rt4ulted in n¢w PTcwJr￿ on local hou*h ohtsand communitie4 pla¢ing ¢)n our
s¢rvic¢s. These require a different approach to managemeni and SU￿ TViSi(Ki to maintstn motivation. engagement
and produ¢tivity, safeguard qU￿lty standards aThJ manage expthtio ns. Motivate4 prc%Jui*J"ve siaff and committ
voli]nteers are fijndaM¢nf￿ to delivtring servicffj meeting futKlttr equiremths and ensuring ow qua]ity &8surance
and reputational Stsndards.
Tru8tee5' and strJtegies for managlthg these riik
Flnanee- IDsuffieieTrt iucorne within the year: the TntstKs have this riqk in the ¢lNrtext of the
longer-t¢m) risk (below). During this y¢&. it t&8ked the new ￿0 with uThJertakin8 and Impl￿￿entIng an
organisationai T¢Strnctin< drawing on re5¢rves to achieve a flexibl¢ CO￿ orgallisatK)n￿ Structure at r￿uCed
cost whilst Still retsintng capactty for grow(h
FiDane¢- lrysuffifient ineorne Sn tke k•nger tenD . the Th￿tteS have prioritised the need to div¢Tsify the
organisation¥ fi]nding basis. They have intrryjuced mechanisrns for understsnding the￿ long-lerm
finan¢es which are reviewed tn quarterly Finance a nd FuThJing Su￿Group meeting5 and teporL8 to the Board.
They have embarked on a sllbstant1￿ review of thei r Busine&% Plan through which to arti￿late th¢
longer-temi dixection for the Charity and sTrecifi¢ fjJTrJraising s*ie
Operntions- f¥ilur¢ to d¢llver tsn fvDdillg comJnitM¢V￿ KPIS and proittts: the TnL5tees approved &
new organisational Struc￿ which clartfies line alld pr9j￿t managetn¢ntr ¢s￿￿$1b111t1e￿ and operdtional
arrangements which facilitate a ¢(Fordinated approach to FToied managon¢n L Ih CEO reports to the
Trustees on delivery &ro&8 the Board and on any to sU￿SfiE1 deliv ffy, in anti¢ip8tyJ incom¢
and/orwity requir¢meE￿ and fitnderr¢Iationships.
Page 9

Advtce Brnu
Re￿rt ofthe Trnstr
frJrth¢ Ye4r Ended 31 March 2023
STRUCTURE, GOVERNANCE Af¥D MANAGEMENT
O￿TadO[l$- cap4eity of5tsff attd voluknt¢ers to deliver serviets: The orw)isation h&8 commTtteil to
arniÉJ8 its volunteertw including Wing a¢ttedttation to Inv￿r$ in Vomllteets. and Prioritising slaff
¢apacity to Incr￿ tts volunteLY llUMb￿. The Tnjstee Bo&rd is c omtnttrl to being a progrtssive employer.
The organisation is a membtr of the Living Wage Foutthtion an(L &% Fért of the organisation resknjcture,
revised remuneration to improve consisterjcy with ccmpatabk •fvi¢e or8anisation% and improved the basic
Tems and CondÈtions of ¢mployment for all gaff.
Report of the tnLStee4 1nc0ryx)￿ing a strategic r¢p(xL 8pproved by (*d¢r of the tK)ard of truw as the company director
Pa8¢ 10

Indep￿de•¢ E￿mIne￿$ Report to the Trnstt¢J of
Cyngor ar &JFeth CeredigioD citi￿
Advi￿ Bure*R
Independent examinerfs report to the trust¢48 of Cymgor •r BoWb CeredlgloD atrttns Advlee Burea￿ Cth¢
Compaffjy,)
I report to the tharity Inkn on my eXan]￿ ofthe ￿)Unts ofthe Compary forthe 31 Ma￿h 2023.
R04p￿￿bE1I￿￿S #nd bas￿ of re￿rt
As the Charitys trustees of the Company (and also ts d]r￿tI￿S for the pU4￿S of compny law) you ar¢ reswjnsibk for the
prtparation of thE aCC4)u￿ in a¢c(thiee with tl* r¢quiron¢4Jts ofthe Cornpani# Ath 2(M)6 Cthe 20(NS Arf).
Having 5*isfied rnyself that the aLwunts of the Comp#ny we not to be a￿lIty1 ￿der kn 16 of th¢ 2006 Act 8nd
are eligible for indePe￿Ient examinatio￿ I rewvt in resped of my examination of your chan.tys ac￿UE1ts as earried out
under Se￿10n 145 of the Charities Act 2011 (Ihe 2011 W. In nly examination I have foltowal the Directions
given by the Ch2Tty Commi&8ton under s￿tiOn 145(5) (b) of th¢ 2011 ACL
Independetst examIn¢￿5 stat¢meDt
Sinte your dwitys gTOSS tE]come ex¢eedcd £250,(HX) your ¢xaminu must ￿ a of a list¢d Ix)dy. I can ￿)fiTh that i
am qualified to undertake the examination l*cause i •n a memttt of the Asxtiation of ￿8fte[￿l Certtfied Ac¢ounlant%
which i5 one ofthe li*ed b(#li¢s.
I httve complet￿ my ￿minati￿L I confitm that Do matter5 have come to my attenti￿ in Conti￿110n with the examination
giving me cause t(> believe..
ounting wtr¢ ncrt kept in r&iwt ofthe Company a8 Tcquired by S￿10￿ 386 oflhe 21x16 A¢ or
the accounts th) not accord with those re¢ord& or
the a¢coLmts do nol comply with accounting tequirernents of Section 396 of the 2006 Act othe¥ than any
uirement that the accowits give a tNe fair Ytew which is not a matter consider¢d as part of an indepeNlent
e￿aminatIOn. or
the accounts have not been prewoj in with th¢ mettKKts and prin¢iples of the Statement of
R&ommended Practice for accounting and reporting by ¢]wities {appli(xble to charities prq)aring their accounts in
ac￿rdanCe with the FI[￿¢18] Rwting Stan(knl applthle in the UK and Rwblic of Ireland (FRS 1021).
I haye no ¢oncerns and have com¢ across no othw matters in ￿nnecti￿ with the examination to wh￿h attentlOD should be
drawn irj this re[￿rt in orderto enable a proper Undert￿lA8 of the ¥countsto ￿ rEach￿.
Mr D.M.TGould B.A (HoNk F.C.CA
Ashmole and Co.
Williamslon H¢yJse
7 Goat Stre¢1
Haverfor¢Jw45t
Pembrokeshi
SA61 IPX
Pagell

Advice Bwrt8U
rtht Year Etsded 31 Marth 21123
31.323
31.322
Total
nds
INCOME AND ENDOWMENTS FROM
Donatio￿5 and le8aci£s
16.705
16.705
5.636
Charitable #fttvities
Charitable activities
463214
463214
632,523
124
Other income
124
163
3,076
Totsl
463214
480,729
641 J98
EXPENDFfuRE ON
Cbaritsbk activits¢8
Charttable activities
Support Costs
GoYernarKe
38,380
12.834
307.198
211.623
345,578
224,457
2.877
421,572
191,849
2,819
Total
51,425
521.487
571912
616,240
Net gaiwl(10sses) on inv¢sth]e¥)ts
{1224)
(1224)
2,015
NET INCOMEI(EXPENDITURE)
Tr8n5ferg betw¢¢D
(35.134)
{11.179)
(58273)
11.179
(93.407)
27,173
16
Flet movement lth funds
(46J13)
(47.094)
(93,407)
27,173
RECONCILIATION OF FUNtA8
T(thl funds bnxtght fon¥anl
397J90
96.4?9
493,869
466.696
TOTAL FUNDS CARRIED FORWARD
351,077
49.385
400,462
493.869
Page 12

Cyngor ar Cer¢d¢ioD Citixe
Adylct Burea
B*lanLY Sheet
31 M4rtb 2023
31323
31.3.22
Total
fund4
FIXED ASSETS
Tangible assets
Inv¢stsn¢nts
(rfJ.615
8.017
12
.615
8.017
68,325
9241
68.632
68.632
CURREPIT ￿ETs
Debto
Ca8h at trAnk
77.566
13
9.834
289J84
10&071
42.648
I17,￿5
332232
33,314
483,206
299.418
150.719
450,137
CREDifoRS
Amounts falling due within one year
516,520
14
{1(973)
(IOlJ34)
(118J07}
(1￿2]7)
NET CURREIYT WETS
282,445
49J85
331.830
416.303
TOTAL ASSETS CURRENr
LIABILfTIES
351.077
49,385
400.462
493.869
NET ASSETS
351.IY77
49J85
400.462
493.869
Unrestrtcted fjjnds
Restricted filnds
16
351.077
49.385
397,390
96,479
TOTAL FUNDS
400,462
493,869
The charitable company is entttled to ¢xemFtioD from a￿111 under Secti(m 477 of ts Conw￿1&% Act 2006 for the yeor
31 March 2023.
The members have not required the c(fnpany to otrtain an audit of its firniciaj st&en)LiTrts for the year ended 31 March 2023
in accordance with s￿tion 476 ofthe Comwi&5 Act 2￿6.
The trustees acknowledge their rEsw>nsil)iliti&% for
(a)
ensuring th* the charilable company keep$ Ttcord5 tha¢ c(ynpty with Sedion$ 386 and 387 of the
Companies Act 20(h5 and
preparing financial stat¢ments whith &Yve a true 8nd fair view of the state of aff4ifs of th¢ charitable company as at
the end of each financial year and of its Surp1￿ fft deficit for exh financial y¢ar in accordance with the requirements
of Sections 394 and 395 and which otherwise comply with the rtquirements of the Companies Act 2006 relatujg to
financial so fara8 8kyliobl¢ to the Ch￿l￿ble ¢¥)m￿lY.
Ib)
Page 13
continued...

CyAgor*r certdAgtO￿ CltrL¢
Adviee B￿rea
Bal*nce Sbeet- co4limlled
31 M•rth 2023
and were $ign¢d on its bebalfby.
rs. Trustee
PHÉ
Mtes fomi part of thes¢ 6naDcial stateM￿ts
Pa8¢ 14

Cyngor ar BoMh Ceredlgion Citizens
Advice Bureau
C8sh Flow Statement
for the Year Ended 31 March 21123
Notes
31.323
31.3.22
C&sh flows from operating a¢tivi¢ies
Ca8h genernted from operations
(251.208)
c&sh (used in)Iprovided by OFtying activities
215.956
(251208)
215,956
Cash flows from investing at￿VitA¢S
Purehase of tangible fixed ￿Sets
Purch￿ of fix¢d asset investments
Sale of fL%ed asset invesknients
Int¢rest re¢eived
(5.014)
(2,015)
2,015
163
(1224)
124
Net cash used in investing activities
(I,11)o)
(4.851)
Ch&ngt ID cash and eash eqUA￿lent$ ID the
Teporting period
Cash aDd eash equiv*kDts at the
of tbe r¢poTttDg ￿rIOd
(252.308)
211,105
483206
C4sh alld e8$h equivalents at tbe of tlte
r¢portAng period
272.101
230,898
483206
]Ik notes form part of these financial statements
Page 15

Cyngor•r Bowk Cernli¥tin atr4ens
Advie¢ Bureau
Note¥ to tlje Cash Fk•w St*tsrnent
r th¢ Year Ended 31 M*r¢h 2023
RECONCILIATION OF NET IEXPENDmiREYINCOME TO c￿sH VIDW FROM OPERATING
31.323
31.3.22
Net (expeDditure)fincotll¢ for the Ye￿rtthg pernd (•s Ststement
ofFln#Dclal Aetivitits)
Adjustments for.
Depr￿10t]0￿ ¢harges
Loss¢sl{gaTn) on investmeDts
Interest receiv
(In¢reas¢yde¢re&se ITr debto
(DecAwyincrease in credit(MS
(93.407)
27,173
7.710
1448
(124)
(84,591)
(83244)
10,784
Q,015)
(163)
122.569
57,608
Net C49h {uged inyprovRd¢d by oper•¢iobi
Q51208)
215,956
ANALYSIS OF CASH AND CASH EQUIVALENrs
31.323
31.3.22
Notice deposits (less than 3 months)
Overdrati% included in bat]k108ns a￿1 overdrafts falling within oneyear
Total eash and cth equivalents
331232
(101,334)
483.206
230,898
483206
AIYALYSIS OF CHANGLS IN NET FUIYDS
At 1.422
Cash flow
At 31.3.23
Net c4sh
Cash at bank
483206
(150.974)
(101,334)
332232
{101.334)
483206
1252J08)
230,898
483206
1252J08)
230.898
¥be notrs fcm part of these fitw)¢ial aatements
Page 16

Cyngor #r Bopeth C¢redtgion Citb£os
Advice Bureau
Noles ts+ the ￿a￿tI#l Ststements
for the Year Ellded 31 Mareh 2023
ACCOUNTING POLIC]ES
B4sls of preparfng the fiJaD¢ial $tstemtnts
The financia] statements of the charitable company. which is a publi¢ ben¢fit entity under FRS 102. Imve been
prep*ed in accordance with the Charities SORP IFRS 102) 'Accounting and Reportin8 by Charities.. Statement of
Recommended Practice applicable to charitie$ preparing their accounts in accordance with the Financial Reporting
Standard applicable in the UK and Republic of Ireland (FRS 102) {eff¢ctive l January 2019),, Financial Reporting
Standprd 102 The Financi￿ Reporting Standard applicable in th¢ UK and Republic of Ireland, and the Companies
Act 2006. The fIn￿￿7a1 statements have be¢n prepared under the historical wst eonvention, with the ex¢eption of
investhients which are in¢ludeil at Tnat*et value, as modified by th¢ revatuation of e¢rtaill assets.
Incorne
All incorne 1$ recognised in the Statement of Financial Activities once the ¢h8xity h&% entitlem￿t lo the ￿rtd8, it 15
probable that the tn¢ome will be received and the amount can be rneaSUr￿ tEliabty.
Expendlture
Liabilities are ￿COgnIsed &$ expendityre as soon as there 1$ a leg41 or ¢onstr]cttYe obligation ¢ommttting the charity
to that expendithre, it is probable that a transfer of econornic Eenefits will k requittd in settlement and the amtsunt
of the obligation can be measured reliably. Expendittlre is ￿¢0￿￿ted for on an ace￿a]S basis and h&5 been cl&8sified
nder headings th&t aggregate all cost related to the category. Where ¢osts cannot be dar￿tlY attrsbutsd to parttcular
headiEW they have been atlocated to activities on a basis conststent with the use of resource$.
TgDgible fixed asyet$
Dep￿I*l0n is proviikd atthe followÈng annual rates in order to write off each asset over its estima￿1 useful life.
Freehold property
Fixtures & equipment
330A on c<)st and 25°h on red￿]ng balance
TaxAtlon
The charity is exempt from COTpofdtion tsx on tts charitable activities.
Fund ae£ounting
Unresthcted funds can
in accordance with the charitable L4)jectives at the discreiion of the truste¢s.
Restricted fvnds can only be used for particular ￿$triC￿d purw>s¢s within the obje¢ts of the charity. Restrietiotjs
8rise when sp¢cified by th¢ dotjor orwhen fijnds are raised for particular restrs¢ted purpos¢s.
Further explanation of the
e and pu￿9se of ¢ach fund 58 included in the notes to the financi￿ statement&
Hlr¢ purchase 8Dd commitm¢nts
Rentsls paid under operatin
th¢ peti[￿ of the lease.
]￿eS ar¢ charged to the Statsment of Financia] Activities i)n a Straight line basis over
P4ge 17
conlinued...

Cyngor*r Bowh Cer*loM aliz¢
Advice Bure•
Note5 to the Stst¢ments. CO￿11￿￿e￿
for the Year E•d￿l 31 Mayeb 2011
IK)NATIONS AND LEGACIES
31.323
DoDatiotts
31.3.22
5,011
11.694
1.105
4,531
16.705
5,636
Grants ￿e1V￿. included in the are as follow3..
313.23
Cer&Jigion County Council
P¢mbrokeshire County Council
Citizens Advice VaTi0th5
Other gT&rts
31.3.22
1,166
4.061
24.010
(17.543)
4.061
470
11,694
4.531
31.323
31.322
124
163
INCOME FROM CHARITABLE ACTIVMFS
31J23
31.322
LTh￿ItabIe &tivtties
463214
631523
Grants rec*iv&L in¢luda in the aiM)v4 are as folbws:
31.313
Cer+xli8ion C(W Council
Grdnts Oth
CttizEns Advic
Energy Savings TrrLSt
British G&8
WCVA
31.322
120262
257,814
83,925
1213
62.190
168.197
64,453
47,014
80.549
82,658
38.819
88,643
Energy Savings Trust
CA VCO
463214
632523
P88¢ 18
continued...

Cyngor gr Bopeth Cerediglon c11r￿
Advio Burea
Not¢8 to tbe Trlnanti41 Ststements- fontinued
for the Year EBded 31 March 2023
CHARITABLE ACTivrrIES COSTS
Supp)rt
costs (see
note 6)
Dir¢ct
Cosos
Totais
ilable activities
Support Costs
GovemÈnce
345.578
345,578
224,457
2.877
224,457
2,877
345,578
227.334
572.912
SUPPORT COSTS
Goveman¢e
Costs
Management
Totals
Support Costs
224,454
224,457
2,877
2J77
224,454
2,880
227,334
NET INCOMEIIEXPEN9ITURE)
NEf in¢omel(expenditurt)'for the year
2023
2022
This 15 Stat¢d after dwgin8'.
Depreciation
Au<bt Service&
AuditoPs remunerdtio
Other Ae¢ountan¢y services from the examiE]er
Citizen$ Advice for 12 months of Financial Management Support
TRUSTEES, REMUNER4TION AND BENEF115
7,710
10,784
2,808
2,340
54
Ther¢ w¢re no trustees, r¢muneMion or other I￿¢fits for the year ended 31 Mareh 2023 llor for the year ended
31 March 2022.
TThste¢s' expen*$
Ther¢ were no Éwste¢s' ¢xpenses paid for the yw et]d&l 31 March 2023 nor for the ye8r ended 31 Marth 2022.
Page 19
continued...

Cywrar Cerydfv Thiz¢
Advi(¢ BEre4u
Notrx tr¥ th¢ FIn•n¢i￿ St*tth¢nts-
rortht Y¢ar Ended 31 Mar¢b 2023
STAFF casTS
W&ges •d salaries
31J23
31322
478.638
484.729
478,638
484,729
The average motrthty numt*r ofanployeefj durADgthe yearw&s as follo￿".
All Activities
31.323
16
31.3.22
23
No employees received emoluments ID excess ofW,(ts).
I(J. COMPARATIVLS FOR THE sfATEMENTOF FINANCIAL AcrtvmES
Tolal
funds
INCOME AI¥D Ei¥DOWMENTS FROM
Do]Wions le￿]&5
fimds
Chgrftable aethiiti
ch￿￿table acttvtties
5.636
5,636
Investment IT￿rne
Other inme
632,523
632,523
163
1.685
Totsl
163
3,076
lJ91
7,484
633.914
641 J98
EXPENDfTURE ON
Charitable aetivithe4
ch￿Ilable activities
Support Costs
Govemanc
442
421.130
191.849
1819
421.572
191,849
2,819
Totsl
442
615.798
616240
N¢t gains on investments
1015
2,015
NET INCOME
TrAnsfers l*tween
9.057
1.608
18.116
(1,608)
27,173
Net movement14 fu￿d$
RECONCILIA TION OF FUNDS
Total fimd$ brought f¢)rw*d
10,665
16J08
27,173
38AT25
79,971
466,696
Page20

Cywr ￿ &)peti C¢redigh)D (Ilrzett
Advitt
Notr* ¢0 the ￿lD¢1￿ Ststsments- tonttttued
r the Year Ended 31 March 2023
10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL A￿1YrrIEs. toTrtAnued
TOTAL FUNDS CARRIED FORWARD
397,390
96.479
493,869
ii.
TAI¥GIBLE FIXED ASSETS
FrE¢hold
property
& 4uipment
COST
At l April 2022 and 31 March 21123
DEPRECIATIO1¥
At l April 2022
Chw foryear
89,707
160.418
250,125
39,469
1.794
142.331
5,916
181,800
7.710
At 31 M*L* 2023
41263
148247
189.510
NET BOOK VALUE
At31 m￿2023
12.171
60,615
At 31 March 2022
50238
18,087
68,325
J2.
Listed
inv¢siments
MARKET VALUE
At l April 2022
Revaluation5
9,241
(1224)
At 31 Mardt 2023
8,017
NET BOOK VALUE
At 31 M￿h 2023
8.017
At 31 March 2022
9.241
Th￿¢ were no invatment &ssets outsideth¢ U
Cost Orv&h￿l0n at 31 March 2023 is repyewted by..
Listed
tnveth)ents
Valua¢ion in 2023
8.017
Page21

CyHEor*r Bowh Ceredi8iDD a¢izetts
Advice B￿rea
Not¢8 to the Fltt*nci￿ Ststements- coAtl#wed
for th¢ Y￿r Ended 31 M*reh 20LI
13.
DEBTORS: AMOUNTSFALUNG DUE wmiIN ONE YEAR
31.3.23
31.3.22
Other dcbtors
Pr¢r4yments
111.489
6,416
31.826
1.488
117.gM)5
33.314
14.
CREDTTORS: AMOUN
FALLING DUE WITHIN ONE YEAR
31J.23
31.3.22
see nLxe IS)
Other cr&Jitors
Ac¢TU￿5
tkfeffed tn¢ome
Grgnt Clawbacks
101.334
14.41>0
2.573
29227
3.171
6,998
60.821
11&307
100.217
Is.
Amounts showin8 &1 kkn$ and overdr8fts represent 4 tim1￿ differenc£ between when the restricted
•xp¢Thdrtu￿ h&8 '
tu￿ bank loan oroverd
ITMI the re￿ipt of the restri¢*d fiJThlin8 in the (Jwitys iwnk account. Thi8 is not an
me¥¢ty atimin8 diffm¢¢.
continued...

QDgor*r Cery*ion CIttr*L8
Advi&Y Burt8
Notsg tolhe Fill#Dc1￿ Ststements- eontinved
r the Year Ended 31 Marth 21n3
16.
MOVEMENT IN FUN
Tran8f¢rs
movement
in fijnds
At
31.323
At 1.422
URrestri¢t¢d funds
General fund
[ks1￿￿ted fi
247J90
150.(M)O
(35.134)
T2.321
(83.500)
284,577
66,5(Ml
397J90
(35.134)
(11.179)
351,077
Restiiet¢d fullds
Warnier Homes
Advi¢¢lll]k (SAF)
Wamier Wales
BEIS Rernote Working
SÈngle Queue Uplift
Phone & Chat
BGET Itmovation
Western Pow¢r Dist
Warni Wales Cymrn Cy
C05y Ceredigion (ERS)
Energy Savings TTWt Voud*rs
CAVO- ICF
BGET Innovatton BG
Energy Action Plan
Help to claim
WCVA-VSRF
Moondance. Tackling FU￿ Povttty
CC EneJBY Vouchers
Western Pow¢r Energy Redress
Cgnununity Coh&%ion Small Grnnts Scheme
Citizet)s Advhc¢- G)st of Livin8 Grant
8.673
(5.486}
(7.098)
(7.412}
(2.145)
(8J16)
(8,516)
(4.722)
3,187
3,076
10.174
7.412
2.145
8516
8J16
4,722
1,764
67
8.908
6J19
1,5LV)
6,041
26269
1.764
(67)
5254
(14.162)
(1.467)
(1.509)
(6.041)
(iOJ66)
(284)
(1207)
4.182
1998
(2.688)
4,852
15.903
1,439
(4.182)
1998
1688
1,166
15.0(K>
15.0
96,479
(58273)
11,179
49J85
T(yfAL FUNDS
493.869
(93.407)
400.462
Page 23
continued...

Cyw*r Bowh Cerediglw
Advi¢¢ Bure4u
Notes to the Ststements. Cont[￿￿ed
ffi)r the Yev Effjd￿l 31 Mareh 2023
MOVEMENT IN FUNDS_ Collllnued
16.
ttK•v¢ment in includ&1 in the abov¢ area8 follows:
InCoM￿n8
Gains and Movement
losses
in fimds
Unrtstri¢ted
Genetal ￿nd
17515
(51,425)
R¢S￿rthd
Wamier Homes
Advicelink (SAF)
Warnier Wales
BEIS Remote Working
Single Queue Uplift
HMPT Phone & Chat
BGET InnovatEon
Cosy Cer¢digion ￿RS)
Energy Savtngs Trust Vouchtys
CAVO- ICF
BGEf Innovation BG
Enc￿ Action Plan
Help to ¢laim
WCVA-VSRF
MOOt￿anCe. Tackling F￿1 Povety
CC Eller￿ Vouchffl
Western Power Energy Redress
Community Cohesi¢)n SmaEI Grants Sehane
cili7￿S Adviee- Cost of Living Grant
{1224}
(35,134)
80.485
257.814
(85.971)
(264,912)
(7.412)
(2.145)
(8,516)
(8,516)
(4,722)
{45,775)
(2.680)
(1.5(￿)
(6,041)
(37.791)
(284)
(1207)
(37318)
(4.(W)
(2.688)
(5,486)
(7,098)
(7,412)
(2.145)
(8.516)
(8.516)
(4,722)
(14,162)
(1,467)
(I J09}
16.041)
(10,366)
(284)
(1207)
4,182
2.998
(2,688)
1,166
15.0¢
31.613
1213
27.425
41.5th
15.(MX>
463214
(521.487)
TOTAL FUNDS
(58273)
480.729
(572.912)
(1,224)
(93.407)
Page 24
continued...

Cywr ar Ceredlglon Cltrtt
Adviet
Notttq to Ihe Fi￿￿￿¢￿•1 St*temeDts- eonlltt￿ed
rthe Y¢ar Ended 31 March 21123
MOVEMEwf IN FUNDS. eonthiued
Comparatfv# frtyr movem
nt fyDd•
Net
Trmsfers
At1.421
in fiMMLs
At
313.22
Unrestrkted fu•ds
General fund
266,T25
120,IXN)
9,057
(28J92)
30.0(KJ
247,390
150,000
Re&tri¢ted funds
Wam]er Homes
Advicelink (SAF)
Warmer Wales
WCVA Vol Wa]05
BEIS R¢mote W(*king
Single Qu¢ue Uplift
Hmpf Phone & Chat
BGEf InnOv￿lon
Westem Power Dist
Wami Wales Cymru Cy
Cosy Ceredigion (ERS)
Energy Saving$ Trt￿ Voutho5
CAVO- ICF
BGET Innovatton BG
Eller￿ Action Plan
Help to claim
WCVA-VSRF
we#￿￿ Power ETW RethN'
386.T25
9.057
1.608
397,390
5J54
25.470
1317
3J19
(28,843)
5.095
(19)
8,673
3J73
1145
7,412
19
(1.484)
(1,484)
(3.952)
2.145
8.516
8.516
4,722
1.764
67
&908
6,319
1,509
6.041
26269
284
2,646
2,688
lo,¢￿0
8.674
1.764
5,067
8,908
6J19
1.509
6.041
26.269
(5.Ixx))
IlJ59
2,688
(8.913)
79,971
18.116
TOTAL FUNDS
(1,608)
96.479
27,173
493,869
P8ge 25
Corttinu￿...

Cy4or •r Bowh Cerndi￿n Citkn
Advi¢¢ Bur¢au
Notes ¢0 the fwthDeilll Stateme*ts- Co￿tin￿ed
fi)rth¢ Year Ended 31 Marrh 2ty13
16. MOVEMENT ￿ FUNDS
¢omtillu¢d
Comp4rative net movement
i￿1￿led in the alware as follows:
GaitL4 and
Movement
in fijnds
Unrtstrkted ￿ttd5
Gen¢ra] fund
7.484
(442)
1015
Restricted fwid8
Warniet Homes
Advicelink (SAF)
Warnier Wai¢s
WCVA Vol W￿￿8
Single Queue Uplift
HMFT Phone & CThat
BGET Innovation
Wami Wales Cymru Cynes
Cosy Ceredigttsn ffRS)
Enw Savings Tn￿ Vo
CAVO-ICF
BGEf [tu￿vatIOn BG
Action on Gambltng Prlot
Energy Adion Plan
H¢lp to clxim
WCVA.VSRF
9.057
33536
169,495
20.034
18.(NJ)
(30217)
(198.338)
(14,939)
(18,019)
(1.484)
(1.484)
(4.034)
(77.591)
(19.746)
132JOO)
(87.134)
(20.857)
(2.(KXI)
(1,166)
(34.fJ4)
(71.555)
3.319
Q8.843)
5,095
(19)
(1,484)
(1,484)
(3.952)
5,067
8,908
6,319
1.509
6,041
82.658
28,654
38.819
88,643
26.898
io
27.435
35,018
62.642
26269
284
(8,913)
633.914
(615,798)
TOTAL FUNDS
18,116
641J98
(616240)
1015
27.173
P88¢ 26
Itin￿...

Cyngor ar Bopeth Cerediglon Citb¢n$
Advice Burea
Notes to the FtThan¢ial StstemeDts- contin￿ed
for the y￿r EDded 31 March 2023
eontlnued
MOVEMENT ￿ FUNDS
A current y¢ar 12 months an
prioryear12 months mbined position 1$ as follows".
Net
movement
in funds
Tr4TLsfe]s
behveen
nd
At 1.4.21
At
31.3.23
Unrestrttted funds
General fvnd
Designated fitnd
266,725
I20,￿)0
(26.077)
43,929
(53.500)
284,577
66,500
Reltrlctsd tunds
Warnier Homes
Advicelink (SAF)
Wanner Wales
WCVA Vol Wales
BEIS Remote Working
Stngle Queu¢ Uplift
HMPT Phon¢ & Chat
BGET Innovation
West¢m Power Dist
Watm Wales CYMN Cynes
Cosy Ceredigitsn (ERS)
Energy Savillgs Trust Vouchers
Energy Action PIan
WCVA-VSRF
Moondanc¢- Tackling Fued Povety
CC Energy Vouchers
West¢m Power Energy RedTess
Cotnrnunity Cohesion Small Grants Sch¢me
Citizens Advice- Cost of Livinb Grant
386,725
{26,077)
(9571)
351,077
5.354
25,470
2.317
(2,167)
(35,941)
(2,317)
{19)
(2,145)
(10,000)
(10,(x)o)
(8,674)
3.187
3,076
13,547
2,145
10,000
10,000
8.674
1.764
19
5,067
(5254)
4.852
15.903
(10.120)
4.182
2,998
(2,688)
1,166
15,000
1.764
{5,067)
5254
4.852
15,903
1,439
11,559
(4,182)
2,688
2.998
1,166
15,000
79,971
(40,157)
9,571
TOTAL FUM)S
49.385
466,696
(66234)
400,462
Page 27
continu*J...

CyDgoT *r BDWh Cer¢diglon CRtiu
Advi¢¢ Bur¢a
F4otes to the TrIDan¢ial Ststem¢nts- tomtlllued
for the Y¢4r Ended 31 Mareh 2023
MOvEmE￿r IN FUNDS- ¢onllmued
16.
A current year 12 V prttt Ye￿ 12 months mbined net movfftn#rt in fiuth. tncluded in a￿ve are as
ftsllows..
Gtil￿ and
105S¢S
Movement
in funds
Unrestricted thnds
General fvnd
(51.867)
(26,077)
Restrlcted fuTrdi
Wamier Hom¢3
Advi¢¢link (SAF)
Warnier Wales
WCVA Vol Wales
BEIS Remote W¢xkin8
Su)81¢ Queue Uplift
HMPT Phone & Cb*
BGET Innovation
Warm Wales Cymru Cynes
Cosy C¢redi8ton (ERS)
Energy Savings Tft￿t V
CAVO- ICF
BGET Innovation BG
Action on Gambltng Pil
Energy Action Pian
Help to claim
WCVA-VSRF
Moondonce- Tackling Fue4J
CC En¢r8y Voucl
We*m P¢)wer Ew knj
Comrnunity Coh¢5ion Small
Citiz4ns Advice- C￿t of Li
114.021
427309
20.034
(116,188)
(4632501
(22JS1)
(18,019)
(2,145)
(i 0,(￿}
(10.cw)
(8,756)
{77,591)
(65,521)
{35,180)
(88.643)
(26.898)
(2,IK#))
(3&957)
(33,018)
(71762)
(37,318)
(4,(￿)
Q.688)
(2,167)
(35.941)
{2,317)
(19)
(2,145)
(i 0,000)
(10,000)
(8,674)
5.067
(5,254)
4.852
82.658
267
40.032
88.643
26.898
2.0fy)
IS.￿3
35.018
62,642
41.5
6,998
(10.120)
4,182
2.998
(2.688)
15,(
15.000
1.097.128
(1,137285)
(40.157)
TOTAL FUNDS
1.122,127
(1.189.152)
791
(66234)
Pa8e 28
continu￿...

Cyngor *T ￿ptI￿ Cer*titsB Cltr<¢A4
Advi¢e Bure•
Notrs to the StstetheDts- ¢onllntyed
ror the ye￿ Ende4131 March 2023
17. RELATED PARTY DISCLOSiJRLS
There were no rela¢•J FQty tr￿ti￿5 forth¢￿ 31 March 2023.

4gor ar Prtjprth Cer¢¢bgEon Crtizen5
Advitt B￿rea
stst¢mtm¢ ofTrkn4el*l Aetivillts
for the Y¢4r Ended 31 Martb 2023
31.323
31.322
INCOME AND ENDOWMEIYTS
Donatlous and kg8¢1
Donations
5.011
11.694
1,105
4,531
16.705
5.636
Investme￿t ineome
Bank inter¢st recetved
124
163
Charitable #ct5viti
463214
632.523
Other lttcomt
3.076
Tot41 IntomlDg resourtfs
480,729
641,398
EXPEI¥DITURE
Charltable aettvitles
Direet Costs- Wages
331221
14.357
363,442
58,130
345,578
421,572
Support eosts
M*nagernent
Salaries
Staff & volun*er c¢xts
Office costs
Premises costs
(Xher costs
147.417
5.412
63,512
6.410
,703
121,287
9247
56.(KM
4,644
667
224.454
191.849
GovtrnAnee eosts
Gov¢mance costs
2,880
2,819
571912
616240
Net (eXpenditure￿￿tfjMÈ before 8xiM *Dd
losses
{92.183)
25,158
This page nrrt fomj m of the statlrtory fina￿la1 ststements
Page 30

AthiLY Bure•
D¢(*lled S(4tewen¢ of Fthatrci￿ Acfivi(ie5
rorthe Y￿r Ended 31 March 2017
Realised recogDued K41n$ and lo
Realised gains/(lows) on r￿ed as
31.323
31.3.22
N¢t (txpenditur¢)hneom¢
(1224)
2.015
(93.407)
27,173
Page31