REAL DPO LTD
(Limited by Guarantee)
Company Number: 03213172
Charity Number: 1061671
TRUSTEES, ANNUAL REPORT AND AUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Kingston Burrowes Audit Ltd
Statutory Auditors
308 Ewell Road
Surbiton
Surrey
KT6 7AL

Contents
Chair and Trustees, statement..................................................
Introduction by our Senior Management Team (SMT)......................................................
Name, registered Offi￿ and constitution...........................................................................
About Real..........................
Quality of Ourwork..........................................................................................................
Key principles and objectives...................................................................
Public benefit that is provided by the charity..................
1. Real Support (Advocacy and Advi￿ Serv1￿),.............................................................
2. CATCH Real's Hate Crime Advocacy service............................................................. 10
3. Real Homes Housing Campaign.................................................................................11
4. Real's EmploymentWork............................................................................................12
Real Employment Support (RES).......................................................................12
Empowered Employment (Employment for Children and Young People)...........13
5. Equality Impact Assessments (Cornerstone)......................-....
.14
6. Engaging Disabled People in Adult Social Care (EDP)...............................................15
7.Engaging Disabled People Suniey- Learning Disability..............................................18
8. Embedding Disability A¢￿sS Programme Phase 2 (Disability Competency...............18
Positive impact.................................
.18
9. Disability and Wellbeing (Quality of Life).................
.19
10. Inclusive Construction...............................................................................................20
11. Communities Keeping Well.......................................................................................21
12. Work towards future periods.....................................................................................22
13. Significant events afterthe year-end.........................................................................25
14. Administration .
.25
14.1. Trustees.................-..-..-......................................................................................25
14.2. StatutoryAuditors:...............................................................................-..............26
14.3. Bankers............
.26

15. Structure, governan￿ and management.................
.26
16. Management pay...............
.27
17. Risk..............................
..27
17.1. Approach to risk management...........
.27
17.2. Risk analysis.........................
.28
18. Wider economic environment ..
.30
19. Financial information.......
.31
19.1. Share capital..............
.31
19.2. Financial review....................
.31
19.3. Financial reserves policy .
.31
19.4. Statement as to disclosure of information to auditors ..
.32
1 g.5. Directors and Trustees, responsibilities......................
.32
19.6. Methods of preparation of accounts...........
.33

Chair and Trustees, statement
The Board of Trustees presents its annual report and accounts for the year ended 31 March
2025. The Board is satisfied with Real DPO Ltd.'s performance during the year and with the
organisation's position at 31 March 2025.
The past year was one of significant change for Real. Jack Gilbert, who was appointed CEO
in 2023, departed in September 2024. From that point, the organisation was led by the Senior
Management Team (SMT), who demonstrated strong capability in financial management,
project acquisition, and project delivery. Their leadership ensured continuity and stability, and
their collaborative approach was well received by staff. The SMT was supported by HR and
fundraising consultants, as well as by Henry Stone, former Chair of the Board.
Real continues to focus its work in and around the London Borough of Tower Hamlets,
providing advocacy, employment support, advice, co-production, and engagement services
for local people. The organisation works to challenge and remove the barriers created by
society-such as inaccessible environments, discriminatory attitudes, and a lack of
reasonable adjustments-that prevent Disabled people from fully participating in everyday
life. Changes in government and in the fundraising landscape have presented both
challenges and opportunities during the year.
Real supports anyone who identifies as Disabled, Dldeaf, or as having a long-term condition,
in line with the social model of disability. The organisation also shares its expertise with
government bodies, statutory agencies, and businesses to help them better understand and
meet the needs of Disabled and Dldeaf people.
Post-Balance Sheet Event:
Since the end of the reporting period, the Board has appointed Sophie Ede as interim CEO,
who joined the organisation in October 2025 and will serve for six months. The Board
considers this a positive development that will strengthen leadership capacity and support
Real's continued progress.
Introduction by our Senior Management Team (SMT)
In the absence of a CEO, this section has been completed by Real's Senior Management
Team.
During this period, Real continued to deliver ex￿lIent Advocacy and Advice services to
Disabled people in Tower Hamlets and across London, with the service On￿ again achieving
Advice Quality Standards in January 2025. The service was also expanded to include
dedicated hours of Advice and Advocacy specifically for Dldeaf people, including the
opportunity to receive support in British Sign Language. This valuable service demonstrates
the importance of independent. locally delivered support in ensuring that Dldeaf and Disabled
people can access the assistan￿ they need.
Real also built on its strong reputation for outstanding Co-production work, collaborating with
various statutory bodies to improve ac￿ssIbl11ty and ensure that Disabled residents, voices
were heard by key decision-makers.
We completed our first structured campaign on Housing and continued our research project
exploring the quality of life of Disabled people across London.

We also began to strengthen the marketing and delivery of our training packages, generating
income by providing private training to a range of organisations. These training sessions
focus on Disability Awareness and Reasonable Adjustments, supporting businesses and
statutory bodies to better understand and meet the needs of Disabled and Djdeaf people.
Name, registered office and constitution
The full name of the charity is Real DPO Ltd, and is a company limited by guarantee. The
charity is known as Real, which is a working name registered with the Charity Commission.
The charity changed its name from Disability Coalition - Tower Hamlets on 16 August
2012.
Date of Incorporation., 12th June 1996
Date of Registration: 4th April 1997
We are a registered charity (charity registration number 1061671 } and a company limited by
guarantee (company number 3213172)
The Registered Office is Jack Dash House, 2 Lawn House Close, London E14 9YQ
About Real
Real DPO is Tower Hamlets oldest and largest Dldeaf and Disabled People's Organisation.
Our staff and board share lived experien￿ of Disability. As a user-led organisation, founded
on the social model of disability, we recognise the complexity of multiple impairments, of
identities that intersect diverse protected characteristics and the eXperIen￿S of those who
were born with impairments, and those who acquired their impairments through illness, injury
or ageing.
We continue to work towards our Mission and Vision statements and began work to review
our strategy this period. We launched the new strategic objectives at the AGM in May 2025.
Our Vision and Mission
AwDrldwithoutbBirier3wh8re Disablpdand Dldesf
people are Yespected Dn(*ernpowFt(I, andexpErlence
equity.
WeempNerallDldgatand 04$aN8d peopletole8d
their best kn¥es.
* Wepromthe equityand incluslonfor8110198bied
people.
* Wèworktogethertoensureservices m8atallOi$abie(I
P80ple* T)e#d8and r¢¢oÉni3eourdiver5e Iwed
experiences.
Wecombat intersettionaldlscrlmlnthion, prejudictand
i¥norance again* imdiyidv41s, artd challenge 5y6ternic
- IMDer8.
We work to ensu
conditions will h-
others in a way t
focus is generall:
impact of our act
with Inclusion Lo
m health
ble basis with
'eople. Whilst our
to maximising the
we work closely
Tower Hamlets is a multicultural and diverse borough that presents many opportunities and
challenges, including working across language barriers. Some of our staff speak community
languages such as Bengalilsylheti and Somali. There are also many national, cultural, ethnic,

LGBTQ+ andlor faith-based intersecting identities amongst our staff and board. Combined
with the high number of Disabled staff and board members, this means we are uniquely well
placed to effectively work with, support and campaign for Disabled people in all our diversity.
Quality of Our Work
Real is committed to delivering high-quality, rights-based services led by and for Disabled
and Dldeaf people. We hold two recognised quality standards: the Advocacy Quality
Performance Mark (QPM) and the Advice Quality Standard (AQS). These standards
demonstrate our strong governance, effective casework practice, robust safeguarding and
our commitment to continuous improvement.
Advocacy
QPM
advice
quality
standard
Recognising quality
in independent advocacy
A key part of maintaining quality across our services is our approach to learning and
reflection. Staff undertake regular peer shadowing, where colleagues observe each other's
practi￿ and exchange constructive feedback. This helps ensure consistency, strengthens
skills and supports a culture of openness and shared learning. Staff also participate in
frequent training and upskilling, both internally and with external organisations, ensuring
our work remains current, evIden￿-baSed and responsive to the needs of the communities
we serve.
During the QPM assessment in April 2024, the assessor highlighted several areas of strong
practi￿ within Real:
"The commitment andpassion of the Real advocacy team and senior management is very
clear.. Real is run by and for Disabled people, Real has excellent lived experience
leadership practice and members of the Board have used the advocacy setvices."
"Real has an excellent approach to equality and diversity, evidenced in their recently
reviewed Vision and Mission statements which explicitly 'promote intersectional equity and
inclusion for all Disabled people,. Real offers opportunities for people who use seNices to
become involved in group advocacy, consultations, campaigns and service development
and clearly champions the voices of Disabled people."
"Real works to empowerpeople to self-advocate through the provision of workshops run in
community venues, for example on Rights to Infom7ation, nin in response to feedback from
people who use seryices."
"Support for advocates was positive, ft>stering good morale, with praise for open,
transparent and compassionate staff management practices. Leaming was highly valued
across the organisation."

"Real is committed to addressing systemic issues, with campaigns led by Disabled people,
for example around housing issues and rights to reasonable adjustments."
Key principles and objectives
We adhere to the following principles:
We want to help our members:
have the same life chan￿S as everyone else
access their rights, including human rights
overcome discrimination
live independently..
. Independently means living with any support they need, where they choose, how
they want, with the money to do it.
We want to be..
accessible
perS0n-￿ntred
friendly and supportive
empowering
professional
We want the organisation to have an excellent reputation.. to be trusted by Disabled
people and their families, and have good bNO-way communications" and to be a key
player in the London Borough of Tower Hamlets and more widely in (North East) London.
We aim to be an excellent employer, offering a supportive and accessible work environment
for a diverse staff and volunteer team.
Public benefit that is provided by the charity
In fonming our mission, objectives and the principles underlying them, the Trustees have
given due regard to the Charity Commission's published guidance on public benefit.
Real provided the following services in furtherance of its charitable objectives..
Real Support (Advocacy and Advice service)
Real's Hate Crime Advocacy Service
Real's Housing Campaign
Real Employment Support
Employment for Children and Young People
Equality Impact Assessments (Cornerstone)
Engaging Disabled People in Health and Social Care
Embedding Disability Access Programme Phase 2 (Disability Competency
Programme)
Disability and Wellbeing (Quality of Life)
Inclusive Construction

Communities Keeping Well
1. Real Support (Advocacy and Advice Service)
Real Support brought together all of Real's Advocacy and Advice activity into one accessible
and person-centred service for d/Deaf and Disabled people in Tower Hamlets. Our advocates
and advisers used their own lived experience of disability to provide meaningful, practical
and effective support that enabled people to make informed choices, challenge
discrimination, and navigate complex systems. This holistic approach ensured that each
person received tailored information, advocacy or guidan￿ based on their specific
circumStan￿S and aspirations.
We were particularly pleased that during this period Real Support expanded its reach at
grassroots level. As part of the Tower Hamlets Connect consortium, our advocates and
advisers delivered appointment-based support directly within GP practices in PCN5. These
were Harley Grove Medical Centre, Tredegar Practice, Ruston Street Clinic and Grove Road
Surgery. Providing the service in trusted community health settings allowed more Disabled
residents to aC￿sS early help and social welfare support through a simple and familiar route.
We also strengthened our inclusion offer for Dldeaf residents by introducing dedicated British
Sign Language appointments and integrating SignLive interpretation. This ensured that
D/deaf people were able to communicate directly with us in their preferred language,
widening aC￿sS across the borough.
Across all components of Real Support, the Servi￿ was delivered independently, in line with
the Advocacy Charter, and with a consistent focus on empowerment, equality and user-led
practice.
Impact
Real Support provided a wide range of advocacy and advice to Disabled people with physical,
sensory and neuro-impairments, as well as older people and young people in transition. The
seniice supported individuals with social care, housing, benefits, health, education,
employment, public transport and broader quality of life issues.
Across the reporting period, Real Support worked with 255 clients often on multiple issues..
137 clients supported through Tower Hamlets Connect
100 clients supported through the All Inclusive Project
18 clients supported through the Disability Law servi￿ partnership
In total, Real Support assisted 255 Disabled people. Many individuals presented with multiple
and complex needs. The aC￿Ssible, reassuring and independence-focused nature of the
service was repeatedly highlighted in feedback.
Feedback

We consistently received positive feedback from clients who valued the clarity of
explanations, the independence of the service, and the empathetic way advocates and
advisers worked with them.
90 % of participants reported increased independence and an enhanced quality of life.
90 % reported a clearer understanding of how to access essential support and funding.
Such as for carers, assistance which enabled holidays or respite that would have
otherwise been unattainable.
Furthermore, 80 % highlighted the value of help with external communications,
particularly with ServI￿S like Motability and grants application.
Real
Dis*bl8d p8opJ&
leadlng
R•al chang•
Increased independence and an improved quality of life
90 %
Clearer understanding of how to access essential support & funding:
1fr111111 90 %
Greater confidence in external communlcations and grant applications
Mlttfrllhfr 80 /.
www.real.or8.uk
hello@)real.org.uk
020 7001 2170
Case study 1
TW is a young adult with multiple disabilities including significant visual and hearing
impairments and mobility challenges. She had limited access to healthcare and education
earlier in life due to neglect. Referred by her GP'S social prescriber, TW was supported by a
Real Adviser who carried out a holistic assessment, assisted with PIP and LCWRA
applications, facilitated re-referrals to medical specialists and connected her with
employment support. TW secured an enhanced PIP award, gained better access to
healthcare, and became more confident in managing her care planning.

Case study 2
RB was a single mother caring for three Disabled children with complex health needs. She
experienced severe financial hardship and housing insecurity. An adviser supported her to
apply for a Discretionary Housing Payment as well as the Resident Support Scheme for
essential white goods. These interventions redU￿d stress, improved living conditions and
helped her maintain a stable home environment. RB described the experience as emotionally
positive and said she finally had room to breathe.
Case study 3
A client facing a Section Twenty One eviction notice was supported to understand that their
rent arrears were caused by missing Universal Credit housing payments. The adviser helped
the client contact the landlord, set up a repayment plan and submit a Discretionary Housing
Payment application. The client was also linked to food banks and the Resident Support
Scheme. This stabilised the situation and prevented escalation.
Case study 4
A parent seeking more suitable housing for a Disabled child was unsure how to apply for
medical priority and how to challenge a decision if refused. An adviser arranged a legal clinic
appointment with a specialist and explored additional support including grants, travel support
and referrals to relevant organisations.
Client reflections on Real Support included:
'You listened and supported me throughout"
'Thank you dearly foryour help and compassion."
Funding
Although Real Support functioned as a single integrated service for Disabled people, it was
funded by several complementary streams. Advocacy and Advice delivered within the Tower
Hamlets Connect consortium was funded by the London Borough of Tower Hamlets and
managed by Age UK East London as the lead partner. The All Inclusive Project was funded
by the Mayor's Grant and enabled in-depth holistic support for Disabled residents who
needed tailored, person-centred intervention. The Disability Law Service partnership was
funded by Propel and jointly shaped and resOUr￿d with Disability Law Seniice to expand
access to free legal advice, particularly in welfare benefits and housing matters.
2. CATCH Real's Hate Crime Advocacy service
Alongside Real Support, Real also supported Disabled people who had experienced hate
crime through its role in the pan-London Communities Against Hate partnership, funded by
MOPAC. Real primarily supported victims of hate crime in Tower Hamlets, although support
extended to other boroughs when needed. The service provided emotional support, practical
help with rights and options, assistan￿ with police reporting, links to housing and
counselling, and participation in multi-agency case management where appropriate.
10

Real supported 42 people during the reporting period.
Case study
A Disabled man experienced sustained verbal abuse from a housemate. Despite repeated
complaints, the landlord failed to act. The client had complex mental and physical health
needs and the situation was unsafe. A safeguarding alert was raised and cOn￿rnS were
reported to the landlord and local authority. The adviser advocated for the client's right to
safe accommodation, documented incidents, liaised with multiple professionals, explored
housing altematives and provided emotional support. The client was later detained under the
Mental Health Act for treatment and the case was transferred appropriately to a hospital
advocate. The case emphasised the importance of safeguarding, multi-agency collaboration
and timely intervention.
3. Real Homes Housing Campaign
From November 2023 to October 2024, Real delivered the Real Homes housing campaign
within the Engagement and Co-production team. The project was funded by Trust for London
following the division of the Strengthening Voices, Realising Rights partnership into its
individual DPO members.
The project aimed to upskill DPO staff and Co-production members in housing rights and
campaigning, and to ensure that housing issues affecting Disabled people received greater
attention from housing associations, the local authority and wider stakeholders. Real
suc￿SsfUllY achieved these aims.
Real staff and Co-production members surdeyed local Disabled residents about their housing
experiences and identified fire safety and Personalised Emergency Evacuation Plans
(PEEPS) in social housing as the campaign focus. These issues were consistently raised as
central to safety, Independen￿ and equal access to housing seniices. The campaign
reached a wide audience including Real members, Tower Hamlets Disabled residents, MPS,
councillors, housing organisations, social housing providers, unions and the London Fire
Brigade.
Strong engagement
22 Real members expressed interest in joining the Co-production group, with 13
becoming regular members.
14 Co-production sessions were delivered in person, online or hybrid.
Members strengthened their knowledge of housing rights, campaigning and fire
safety legislation through shared learning from Real staff, external workshops,
sessions from other DPOS such as Inclusion London, and hands-on involvement in
campaign planning and outreach.
Co-production members reported increased Confiden￿ in campaigning, and one
member stated they now felt ready to lead their own campaign.
Staff also developed greater Confiden￿ and knowledge in campaigning and housing
rights through collaboration with sector experts and partners.
Stakeholder engagement and awareness raising
11

Staff and Co-production members attended 8 events, including the Tower Hamlets
Housing Research event, Mayoral hustings and Housing and Health sessions with
SOAS and Medact.
Real organised or attended 42 meetings, including 7 council meetings, 4
government consultations, 3 housing association meetings and 18 meetings with
local and national housing organisations.
Real consistently raised awareness of the lack of strong fire safety protections for
Disabled people in social housing.
MP Apsana Begum made a dedicated visit to Real's office to discuss the campaign's
findings, hear directly from Disabled residents and explore how she could support
efforts to strengthen fire safety protections.
Campaign visibility grew through social media, with councillors and external housing
organisations sharing our content and generating over 4,000 views on X.
A Real staff member published an article in Inside Housing outlining the need for
more robust fire safety legislation.
The campaign also reached MP Rushanara Ali, who in September 2024 announced
the introduction of residential PEEPs-an encouraging step forward for Disabled
residents.
Contribution to Real's strategic objectives
In addition to the project aims, the project also met some of Real's strategic objectives. Co-
production members were able to express their views in our co-production sessions and
participate in their communities by taking part in the outreach aspect of the project. The
project also impacted attitudinal change around disability with the projects connections with
external housing organisations who were able to learn from the data gathered. In this way,
Real were also able to advocate for better access to ServI￿S within housing associations.
Conclusion
The Real Homes campaign suc￿SsfUllY upskilled staff and Co-production members,
increased attention to housing issues affecting Disabled people and strengthened
engagement across the housing sector. It generated meaningful influence locally and
nationally, reinforced the leadership of Disabled people and contributed to positive shifts in
understanding, awareness and practi￿.
4. Real's Employment Work
In the area of employment, Real delivered two complementary projects this year: Real
Employment Support (RES) and Empowered Employment. Together, they focus on both
sides of the employment journey-supporting Disabled and Dldeaf people directly, and
equipping professionals to create more accessible, disability-aware employment pathways.
This dual approach ensures that as Disabled and D/deaf people gain skills, Confiden￿ and
knowledge, employment servi￿8 and employers also become better informed, more
inclusive and more responsive to their needs.
4.1. Real Employment Support (RES)
The Real Employment Support (RES} project aims to enhance the inclusivity and
effectiveness of Employment Support Services for Disabled and Dldeaf people by upskilling
12

Job Centre Plus staff and other employment professionals. The project only began recently,
and early activity has focused on building a strong foundation for future delivery.
To reach Disabled and Dldeaf people who may benefit from support, Real ran an extensive
outreach campaign across recruiter fairs, universities, Disability societies and Linkedln. This
approach SUGcessfully identified a diverse group of clients, including Disabled and D/deaf
students preparing to enter the workforce, jobseekers encountering barriers and people
navigating issues around reasonable adjustments, confidence and understanding of their
rights. Through this outreach, we identified 18 clients and have so far delivered workshops
to 8 people.
These early workshops helped Real understand the kinds of challenges Disabled and Dldeaf
jobseekers face and what knowledge gaps exist within employment services. This insight will
directly inform the training we will deliver to Job Centre Plus next year, using Real's expertise
in Disability Awareness and Reasonable Adjustments. The training will support employment
professionals to give better advice, recognise reasonably adjusted opportunities and help
Disabled and Dldeaf jobseekers access work on an equal basis.
As the project develops, we expect RES to contribute to Disabled and Dldeaf people having
increased income, improved standard of living and greater independen￿, while also
supporting attitudinal change within Employment Support Services.
4.2. Empowered Employment {Employment for Children and Young People)
Following our suc￿Ssful Care Technology collaboration as part of last years 'Engaging
Disabled People in Health and Social Care, work with PA Consultancy we were offered the
Chan￿ to support their Social Value work. Empowered Employment provided CV, interview
and employment-readiness workshops for Dldeaf and Disabled young people aged 16-25.
Funded by the Department for Education as part of their Social Value programme, the project
reached 17 young people nationally through in-person workshops in Manchester and
London, an online workshop and 1.1 support via email and video call.
The workshops helped young people build confidence, learn to advocate for their reasonable
adjustments, improve their Cvs and interview techniques, identify skills needed for future
careers and develop interpersonal skills that support workplace interactions. Activities such
as creating career collages, practising interview answers and exploring reasonable
adjustments enabled young people to understand their strengths and feel more prepared for
employment.
Participants described the in-person workshops as "very good,. with many saying they left
feeling more confident. One young person said they loved receiving advice about handling
complicated interview questions. Another said, "It's good that I can ask for the things I need,"
after learning how to request reasonable adjustments. Several young people said the tasks
were Yun,, and that they would like similar workshops regularly so they could meet other
Disabled and D/deaf young people facing similar challenges. One participant particularly
appreciated the relaxed drop-in format, saying it made them feel less anxious about taking
part.
The online workshop supported 11 young people and involved guided CV development, skills
identification and group mock interviews. These activities helped participants grow more
confident in communicating their strengths and interacting with others. One participant said
they felt "better about going to interviews" and that there was "nothing to worry about."
Another shared, "I've never had an inteniiew, but I'm confident about it now." Others
described the session as meaningful and appreciated the opportunity to speak openly about
their concerns.
13

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This is a word cloud that shows the most common words in the workshop feedback: Skills,
Interviews, Adjustments, Confident and Support.
Several young people requested further inter￿IeW-f0cUSed sessions and 1."1 support,
showing enthusiasm for continued learning.
The project met all aims. Young people left feeling more confident, better prepared for
employment, more able to advocate for their needs and better connected to their peers. The
work also contributed to Real's strategic objectives by enabling young people to express their
views, participate more fully in their communities and aC￿sS servI￿S and activities that meet
their needs both in and outside of work.
5. Equality Impact Assessments (Cornerstone)
The Tower Hamlets Cornerstone Project is a partnership between Tower Hamlets Council
for Voluntary servi￿ (THCVS) the infrastructure organisation supporting the voluntary
sector in London Borough of Tower Hamlets and six community groups and organisations
including Real.
This two-year project, funded by The National Lottery, aims to influence more inclusive
decision-making across public sector agencies in Tower Hamlets. The project aims to create
a model for voluntary sector partnership for public sector bodies wanting to work with local
communities to address inequalities within policy making services in Tower Hamlets.
The project aims to achieve this by creating a partnership that brings together community
organisations led by and representing people across the diversity of lived experiences in
Tower Hamlets by partners working together, and with public sector bodies, to create a good
practice guide and resour￿ for carrying out Equality Impact Assessments (EqlAs) across
the borough.
As part of the project Real has recruited two volunteer panel members with lived experience
of Disability who will represent Disabled voices on the residents panel. These residents will
be upskilled in Equality and Diversity, Intersectionality and Equality Impact Assessments.
The project has selected the upcoming Violence Against Women and Girls (VAWG) Strategy
to be the EQIA that the panel contributes to.
14

Following this, the panel will create and Best Practice Guide to EQIAS and host a learning
event for statutory partners which will be reported on in next years report.
6. Engaging Disabled People in Adult Social Care (EDP)
This commission asked Real to gather service user views on what is working well and what
is not within Tower Hamlets Adult Social Care's current Co-production practi￿, and to
identify what needs to happen next to strengthen Co-production. The focus was on Disabled
and Dldeaf people's eXperIen￿S of individual Co-production during the Adult Social Care
assessment and support planning pro￿sS. The findings will inform both the Tower Hamlets
Adult Social Care Co-production Strategy and the practitioner Co-production toolkit.
Participants had a wide range of experience with Adult Social Care, from as little as 3 months
to more than 25 years, with some people having used services throughout their lives. We
conducted one-to-one interviews with 17 people and held a focus group with 8 participants.
What people valued
Many participants were positive about their social workers, noting that they were kind,
committed and tried to understand and help them. People said they felt listened to and that
their needs and wishes were taken seriously. Positive feedback also related to the range of
care available, including transport, carer respite and day servI￿s. and appreciation for
support during financial assessments for care contributions. Some people highlighted the
importance of family involvement in assessments. Participants valued being able to take part
in community life and said that a well-resourced care package enabled them to do so.
Receiving care at home, rather than in institutional settings, was also seen as a key benefit.
What needs to improve
Participants also described feeling overlooked or disempowered due to limited involvement
in decision-making, inconsistent communication and wider systemic power imbalances.
People shared concerns about unclear communication channels, high staff turnover and
delayed responses that disrupted their access to other sep4ices. They stressed the need for
a more person-centred approach that respects their preferences, offers accessible
communication and provides regular check-ins. Some people with learning disabilities said
professionals sometimes addressed their families instead of them directly, and autistic
participants reported a lack of adjustments such as quiet spa￿s. Overall, participants
emphasised the need for greater transparency, consistency and genuine involvement to build
trust and improve their experience of Adult Social Care.
This project supported Disabled and Dldeaf people to express their views and to be better
able to access services.
Equality, Diversity and Inclusion information
Table 3.. Age of partlGipants
25-34
35-44
44-54
15

55-64
75-84
85+
Table 4.. Ethnicity of participants
Asian or Asian British: Bangladeshi
52.380/0
Asian or Asian British: Pakistani
Asian or Asian British: Vietnamese
Black or Black British: African
Black or Black British: Caribbean
Mixed.. White and Black Caribbean
White British
Table 5.. Impairment type of participants
Learning Disability
Long standing illness
9.520/0
Mental Health condition
4.76 %
Physical impairments
Visual impaimient
Prefer not to say
Table 6.. Marital status of participants
Married
Single
Widowed
Prefer not to say
Table 7.. Religion of participants
16

Christian
Muslim
52%
No religion
Prefer not to say
Table 8.. Sexual Orientation of participants
Asexual
Heterosexual
Prefer not to say
Table 9.. Gender of participants
Man
47.62%
Women
Prefer not to say
Table 10." Caring and GhildGare responsibilities
Yes
Prefer not to say
Table 11.. Which service do they belong to
Community Learning Disability
Service
Hospital social work teams
10%
Localitylneighbourhood teams
38%
Mental Health Team
17

7.Engaging Disabled People Survey - Learning Disability
Real was commissioned by Tower Hamlets Council to engage with the Learning Disabled
community and support people to complete a survey about local authority services.
We completed 37 surveys with Learning Disabled clients, ensuring that people who might
otherwise be excluded were supported to share their views. Without this involvement, many
would not have had their voices heard.
This project helped Disabled people to express their views and access services.
8. Embedding Disability Access Programme Phase 2 (Disability
Competency
Real received funding from Public Health to continue the Embedding Disability Access
Programme {EDAP) and to develop a new Disability Competency Toolkit (DCT). This phase
of the programme aimed to co4esign practical strategies with Disabled people to improve
access to healthcare services. It was delivered across three Primary Care Networks (PCNS
6, 8 and 1) in Tower Hamlets and was structured into five phases: Training (based on real-
life experience), Action Planning and Access Audits, Implementation, Review and Sustaining
Change.
The programme was designed to improve healthcare accessibility and foster a more inclusive
environment for Disabled and Dldeaf patients. We delivered 18 training modules: 8 face-to-
face sessions and 10 online sessions. Participants received a comprehensive learning pack
containing a Best Practice Guide, an Accessible Communication Guide, a flowchart of the
programme process, Disability Competency Programme training slides and the Disability
Competency Toolkit. The toolkit acted as a self-assessment tool for surgeries and provided
useful references to strengthen knowledge and Confiden￿ around disability.
In total, 526 people directly benefitted from the programme.
We also contributed to a promotional video that was shown on 27 February 2025 at the
Disability Competency Programme: Sharing Good Practice event hosted by Real. The
video helped raise awareness of the programme and demonstrated its practical outcomes.
The event supported shared learning and encouraged collaboration around implementing
reasonable adjustments across North East London.
Positive impact
The programme led to significant and sustained improvements across surgeries.
Reasonable adjustments implemented included:
low desks for wheelchair users
colour-contrasted seating
re￿ptIOn staff guiding patients into the waiting area
quiet waiting areas
tablets for BSL interpretation at reception
one-to-one discussions with patients to gather feedback
18

accommodating guide dogs
adding sound to automatic doors
Clear communication, patien￿ and proactive problem-solving were identified as essential to
providing equitable healthcare. The programme also encouraged a "can-do" attitude among
staff, fostering compassion, inclusion and greater disability confidence.
Feedback from participants highlighted the transformative impact of the programme:
"It was very valuable to participate in this audit phase."
"I leamt so much,. I'm now more aware of the bamers people face.
"Great to have people with lived experience delivering the training."
"The Programme made me more aware of Disabled people's requirements and to take
these into consideration when providing healthcare. I realised people had prejudices, and
the training improved their understanding around Disabled people's access needs, which
was a very positive outcome."
These changes have been essential in enabling Disabled and Dldeaf people to aC￿sS
services, facilities and activities that meet their needs. The programme has also contributed
to improved attitudes around disability, supporting Real's strategic objectives.
9. Disability and Wellbeing (Quality of Life)
Real entered the second year of our Research project measuring the Quality of Life of
Disabled people across London. To carry out the research, we are using a standardised
interview tool called the Personal Outcomes Scale, which was recently approved by the
World Health Organisation as a research tool. Real's Head of Programmes has existing
expertise, having interviewed over 500 people using the Personal Outcomes Scale in her
previous work, and being a Master Trainer.
This year we began our training programme, training 5 staff as interviewers and 2 as trainers.
We also recruited and trained 12 volunteer interviewers who are also Disabled people. All
training was co-delivered with at least one local Disabled person who was able to give
feedback on the interview process and interviewers skills.
As part of volunteer recruitment, we trialed using the paid version of Linkedln to try to reach
a new audience. This was Suc￿sSfUl, and we recruited volunteers with a variety of age
ranges, ethnicities and impairments including local language speakers and BSL users. Of
the 12 volunteers, 10 were not known to Real prior to this project.
We also continued to market the opportunity to take part in inteniiews" advertising on social
media, flyering in the community and promoting at local events, however we did not receive
the interest we had hoped for.
We started to collect feedback from people who declined to take part and held a focus
group with a mix of people who had been inteniiewed, as well as those who declined. We
identified key factors contributing to people not participating:
The tool is not widely recognised enough for people to feel that the report alone is
incentive enough to take part
19

Disabled people are feeling 'consultation fatigue, from being asked to provide their
lived experience to many projects
Real's project was competing with University Research and projects run by larger
organisations who could offer a voucher incentive for taking part.
We have adapted our approach and continue to use our existing networks to reach out to
potential participants, including running information sessions about the tool with partner
organisations. We are confident that although our overall dataset will be smaller than
anticipated it will still be rich, useful information.
10. Inclusive Construction
This short-term project was delivered in co-production with Transport for London (TfL} and
Tower Hamlets Council as part of a wider ongoing programme. Real was invited to participate
because partners recognised that, demographically, Disabled people had been
underrepresented in the project to date, Real's strong track record in community-based
accessibility audits, along with our role as a pan-disability organisation, positioned us well to
provide a diverse group of volunteers with a wide range of lived experience and impairments.
Following an initial meeting with the co-production partners, the project scope and action
plan were agreed. The key elements included:
Recruiting a small group of local Disabled people with diverse impairment
backgrounds
Organising and delivering a training session to refresh and adapt participants,
auditing skills
Conducting a local walkabout session to assess nearby construction work
Reviewing findings and producing a summary of issues and recommended actions
After a short pause over the Christmas period, a further audit took place at a construction
site in Bromley-by-Bow. One of the volunteer auditors lived on the estate, which provided
valuable insight into how residents experience disruption from ongoing construction works.
This enabled the group to identify a different set of challenges linked to living near-or
within-buildings undergoing extensive refurbishment.
Volunteer Stakeholders
The group consisted of around twelve volunteers representing a wide range of impairment
groups, including mobility, sensory, mental health, and long-term health conditions.
Although many volunteers had not met one another before, a strong sense of cohesion
quickly developed. Their enthusiasm and commitment were evident throughout the project.
Importantly, this work attracted several new volunteers who had not previously engaged with
Real's Engagement Team-something we view as a very positive development for
broadening our reach and strengthening community involvement.
20

Outcomes
Staff and volunteer stakeholders were able to apply their existing knowledge and
transferable skills, while also developing new ones.
Our co-production partners are now actively exploring further opportunities for Real
to support similar work.
Volunteer engagement remained high, with many participants continuing to be
involved or expressing interest in other Real projects.
Several volunteers have progressed into training to become professional Access
Auditors, opening up new development and employment opportunities.
Based partly on the Suc￿sS of this project, we were nominated for a construction
industry award. Although we did not win, being shortlisted reflects the strong impact
of the work in a highly competitive field.
11. Communities Keeping Well
Real was funded by Public Health to support their Communities Keeping Well team to
improve their engagement with dlDeaf and Disabled residents. Real was tasked to deliver
training to develop the Locality Delivery teams, knowledge and skills to maximise the
effectiveness of communication with dlDeaf and Disabled residents during outreach work
and the likelihood that residents will choose to and be able to participate in programme events
and activities.
Real delivered:
lx 4 hour face to face training
1 x 2 hour face to face training
1 x 2 hour online training
Events self-assessment
Events checklist
Short slide deck
Participants reported that through the training they:
gained a basic understanding of different types of apparent and non-apparent
disabilities
learned how to tailor short outreach conversations to communicate more effectively
with people with different types of disability
became able to brief volunteers on the basic dos and don'ts of effective
communication with Disabled and Dldeaf people
21

developed a basic understanding of the statutory requirements for making
reasonable adjustments
learned how to plan inclusive events
gained clarity on the limits of their own knowledge and where to seek further
guidance
We trained 40 people in total. Participants said the training helped them think more deeply
about communication, inclusivity and how to meet access needs in a holistic way. It
supported them to have conversations they had previously been unsure or anxious about by
equipping them with the language and confidence to engage meaningfully. They also
reported feeling better prepared to plan inclusive events. The training highlighted the demand
for continued learning, as only so much can be covered in a half-day session.
Feedback included:
"The overall training was interesting and infonnative. What I found most useful was the
unpicking of terminology and how to effectively plan inclusive events.,
"Very informative and engaging. Good amount of time to have group discussions to think
outside the box."
"Excellent session.
This project helps ensure Disabled and Dldeaf people are more able to access services,
facilities and activities that meet their needs, by ensuring they are included in how activities
are planned and delivered and have an equal say. The project also supports attitudinal
change around disability through increased awareness and confidence among participants.
12. Work towards future periods
We have had a team working to build Real a new website, with the aim of it being modern,
user friendly, and aC￿Ssible. We hope to launch this towards the end of 2025.
Real launched its new strategy in May 2025 (which was created during this reporting year)
and will now focus on three new Strategic Priorities with Objectives and Key Results:
Priority 1: Provide high quality services that reach and empower a diverse range of
Dldeaf and Disabled people
Objective 1.1 . Reach more people and expand our impact. Specifically, increase the
number of people using our sepdices by 15 % .
We aim to achieve this by launching targeted campaigns to engage the following people;
Local language speakers, young people aged 18-30, D/deaf individuals.
We also hope to expand our servi￿8 into at least one new London Borough.
22

Objective 1.2: Use social media more effectively to grow engagement and reach.
Specifically, increase social media followers by 10 % in the next twelve months.
We aim to achieve this by posting at least three times per week across all plafforms. We
will also trial one new social media platform (TikTok or Bluesky) in an attempt to reach
more people.
Objective 1.3: Invest in our staff to enhance skills, professional development and
inclusivity.
We aim to achieve this by..
Developing and implementing a clear staff development pathway, ensuring at least
600/0 of staff engage in professional development opportunities.
Deliver training on the Cultural Model of Dldeafness and the Social Model of
Disability to 1000/0 of staff within the first six months of this strategy.
Integrate the two intentions (above) into organisational policy and practice, ensuring
they are reflected in service delivery and staff engagement.
Objective 1.4: Champion best practice across all services.
Key Results:
1. Maintain Advi￿ Quality Standards and Quality Practice Mark accreditations.
2. Review our communication strategy to ensure it follows best practice for accessible
communications.
Priority 2: Provide a stronger. more financially resilient organisation
Objective 2.1: Diversify our funding streams to ensure financial sustainability and
growth.
Key Results:
1. Secure 20 % increase in grant and trust funding by the start of the financial year,
2027.
2. Launch and market our training programme catalogue, generating revenue from at
least five local businesses.
3. Develop and implement a corporate fundraising programme, securing at least one
corporate partnerships by the end of the first year.
Objective 2.2: Improve our governance by increasing trustee diversity and
engagement.
Key Results:
1. Increase the number of active trustees to a minimum of five people.
23

2. Ensure that trustees represent the diverse communities we support, including
Dldeaf, Disabled, and other underrepresented groups.
3. Develop a strong induction programme for trustees that is complete by 1000/0 of
trustees in their first three months.
Objective 2.3: Use our resources more effectively to maximise impact and
sustainability.
Key Results:
1. Conduct a cost-benefit analysis of staff retention and development versus
recruitment, presenting findings and recommendations within 6 months.
2. Increase volunteer engagement by 20 % and create a dedicated role to support
volunteers.
3. Develop and launch a Corporate Social Responsibility {CSR) offer, securing at least
1 corporate partnerships or commitments within year 1 (2025126).
Priority 3- Develop a diverse and engaged membership
Objective 3.1: Strengthen Membership and Engagement
Key Results:
1. Conduct a survey of current members to understand their needs and preferences.
2. Publish a clear ststement on what it means to be a member of Real by July 2025,
as informed by the survey and members at our AGM.
3. Host 4 exclusive members-only events per year, aiming for at least 20 % increase
in attendance per event.
Objective 3.2: Grow and Diversify Real's Membership
Key Results:
1. Increase membership by 20 % annually
2. Run at least 3 membership recruitment campaigns focused on underrepresented
groups. young Disabled people (18-30), local language speakers, and Dldeaf
individuals.
4. Launch an Allies Membership and a Corporate Membership opportunity, securing
at least 5 new corporate members in the first year.
Objective 3.3: Improve Membership Experience and Tracking
Key Results:
1. Implement a peer support initiative, with at least 2 active groups by year-end.
2. Use the CRM more effectively by ensuring 100 % of all members, engagement is
tracked and reported.
24

3. Establish a feedback loop where at least 70 % of attendees provide input on
improving the membership experien￿.
13. Significant events after the year-end
As of October 2025, Alan Drew has stepped into the position of Chair. Previous chair, Gren
Bingham remains on the board. Real also appointed Sophie Ede, as Interim CEO on a
consultancy basis for 6 months. Sophie has experience leading a DDPO and is tasked with
continuing the work to diversify funding and delivering the strategy.
14. Administration
14.1. Trustees
Real currently has 4 trustees and are actively recruiting to reach a minimum of 6.
Name
Position
Date elected
Date resigned
Grenville Rupert
Stanley Bingham
Chair (stepped down
October 2025)
1610212022
Henry William
Stone
0211212015
2111112025
Professor Alan
John Drew
Chair (from October 2025)
2410512023
David Kevin
Burbidge
0110912023
Ismet Aykan
Akkayagil
1010912025
Owais Niaz
0110512024
Jasveer Maan
3110112025
0310212025
The day-to-day management ofthe organisation and its services was delegated to the Senior
Management Team- Head of Finance & Head of Programmes during this period.
Meena Khanom
Ellen Kennedy
Head of Finance
Head of Programmes
25

14.2. ststutory Auditors:
Kingston Burrowes Audit Ltd
308 Ewell Road
Surbiton
KT6 7AL
14.3. Bankers
CAF Bank Ltd
25 King's Hill Avenue
West Malling
Kent
ME19 4JQ
15. Structure, governance and management
Real's legal name is Real DPO Ltd. It is a registered charity and a company limited by
guarantee. Real was previously called "Disability Coalition - Tower Hamlets and changed its
name to Real DPO Ltd on 16 August 2012.
Its governing documents are the Articles of Association which were last reviewed and revised
at the time of the name change. The Articles of Association make referen￿ to a
supplementary document referred to as the Charity Protocol which is reviewed annually by
the board and covers practical issues such as the arrangements for general meetings and
board meetings, the role description and person specifications for trustees and key offi￿rS,
and the trustees, code of conduct and conflicts of interest policies.
The Articles of Association state that Real must have at least 6 trustees. Trustees are elected
at the AGM, serve for a maximum period of 3 years but can be re-elected for a further period
thereafter (if they so wish). The lOngest-Ser￿lng third of trustees retire at each AGM. Trustees
may also be co-opted until the next AGM.
In this period 4 trustees were re-elected at the AGM and 1 (Jasveer Mann) was coopted by
the board - it was agreed that this was the best course of action given that Real has below
minimum trustees and the board felt the candidate had strong skills and lived experien
they could bring to the role.
Newly elected trustees undertake an induction programme that comprises an initial
discussion with the Chair, followed by a half day group session with the Senior Leadership
Team on Trustee's role, duties and responsibilities, organisational policies and procedures,
finance and fvnding, risks, reserves, legal liabilities and contracts and any other issues of
importance to the Board of Trustees, currently and for the immediate future.
Prior to the meeting an induction pack is given to each new Trustee containing the Charity
Commission's 'The Essential Trustee: what you need to know,, the last two sets of Board of
Trustees, papers and minutes, a paper on the social model of disability, last year's annual
report and accounts, the Charity Protocol and the organisation's key policies including the
Equal Opportunities policy.
During 2024-2025, the trustees aimed to meet every eight weeks.
26

16. Management pay
The pay level of the CEO and SMT is determined by the board. A thorough review of pay
levels and benchmarking of salaries was carried out as part of restructuring in 2019.
Thereafter, there have been annual inflationary increases determined by the board and
applied throughout the organisation. To inform the board, a paper would be prepared
referencing the available resources with a range of inflationary measures and their
financial impact.
17. Risk
17.1. Approach to risk management
The trustees have examined major risks to which the organisation was exposed, reviewed
them and put in place systems and prO￿dureS to manage them. During the previous year
the board developed a new approach to identifying and managing risk, creating a risk
register and reviewing it at every other board meeting (so quarterly).
The risk register considers the edits and amendments proposed at the last board meeting
and categorises them into the following 5 areas-
governan
reputation
ServI￿S
finan
HR.
It then orders them, within each section, in order of residual risk, high to low.
27

17.2. Risk analysis
The following table represents the latest analysis of significant residual risks.
RISK
IMPA PROB ACTION
RESIDUAL
RISK
FINANCES:
Risk to
Going
Concern
HIGH
HIGH
Timely progress in several of
the business development
areas can be evidenced, with
several new grant and delivery
opportunities in the near term
pipeline. Business
development and going
con￿rn modelling are in
place. The Board and senior
managers are currently
assessing progress on a
monthly basis. Very
conservative projections for
2024125 indicate positive
contribution to reserves by
year end.
MEDIUM-
HIGH
However, as with any change
in business model, this needs
to be monitored closely until
bedded in, when risk will be
mitigated. Prioritising new
grant opportunities, core
funding and tender
opportunities.
GOVERNANCE:
Risk of
ensuring good
governance....
over
organisation
HIGH
Low
The Board have taken the
following steps: Creating an
audiufinance committee to
enable detailed scrutiny of
finance and risk,. increased the
frequency of Board meetings,
which are now hybrid.,
participating in the Refresh
programme to advance our
strategic planning,. reviewing
the financial, fundraising and
risk reporting
Low
GOVERNANCE:
Risk to board
capacity
HIGH
MEDI
UM
Engaging in active trustee
recruitment including working
with Tower Hamlets Volunteer
Centre promoting diversity of
lived experien￿, skills, and
intersectional identity-
Succession planning. Risk
reduces upon recruitment of 3-4
new members. 1 new trustee
MEDIUM-
HIGH
-HIGH
28

has been vetted by the Board
and co-opted.
RISK
IMPA ,, PR08 ACTION
CT
RESIDUAL
RISK
MANAGEMENT:
Quality of
leadership
HIGH
HIGH
Engaging in active recruitment
of an Interim-CEO who was
appointed in October 2025.
MEDIUM
OPERATIONS:
Risk
HIGH
MEDI
UM
There are several delivery
programmes where Real is a
partner in a consortium lead by
another agency. Real makes
every effort to mobilise in a
timely fashion, but occasionally
delays amongst the
partnership, impacts on our
work.
MEDIUM-
LOW
associated
with delays in
partnership
work
programmes
There are also occasions when
public sector partners, with
whom we are contracted to
work, impose delays. Real
mitigates these risks by
ensuring that this is
documented and where
appropriate reported to the
commissionerlgrant giver, and
by keeping to our own revised
delivery schedule.
OPERATIONS:
HIGH
MEDI
UM
Risk registers for each
programme are being
maintained by Head of
Programmes and monitored at
board meetings. These are
RAG rating every month.
LOW
Specific
delivery delays
REPUTATION
HIGH
LOW
Having a service delivery role in
Tower Hamlets as well as being
a DPO responsible for voicing
Disabled community concerns
could be the source of
reputational risk. This is
mitigated by a) by engaging
with and managing relations
with senior officers and
MEDIUM
Over re￿nt
months, this
has been
implemented
and
currently we
enjoy a very
h level of
29

politicians, and acting
professionally. consistently.
transparently and authentically
at all times. b) broadening our
funding base and the reach of
our Influen￿ beyond Tower
Hamlets. c) Presenting and
promoting our ongoing work so
that it has maximum reach and
impact" d) Connecting all our
activity to the change we want
to see in the world (Theory of
Change).
reputational
respect,
precisely
because we
powerfully
advocate
and advise
in
constructive
ways.
Powerful
interventions
on Scrutiny
in relation to
Inclusion in
Leisure
Centres
OFFICE SPACE
HIGH
MEDI
UM
There are continued risks
relating to having a Spa￿ to
operate from. We have
contingency plans in place
should we need to vacate at
short notice.
MEDIUM
All potential spaces are
explored and measured against
a key checklist. any new space
must be fully accessible and
affordable.
18. Wider economic environment
As with all charities, we remain concerned about the ongoing impact of the wider financial
situation facing the UK, and the potential implications this continues to have on our work.
Throughout 2024-25, the UK economy has remained under significant pressure, with
inflationary costs, reduced public spending, and continued fiscal tightening affecting both
individuals and organisations. The resulting austerity measures being applied to many public
sector bodies; including several of our key funders, continue to present risks to our future
income and the sustainability of some of our services.
These measures also have a severe and disproportionate impact on our main constituency.
National data consistently shows that Disabled people are more likely to live in poverty, and
that people living in poverty are more likely to be Disabled. These inequalities are fvrther
exacerbated among certain ethnic groups, such as the Bangladeshi community.
Given the diverse demography of Tower Hamlets, these trends are of particular concern. We
continue to use this evidence to advocate for targeted funding and to encourage funders and
policymakers to address the specific challenges faced by our communities.
30

19. Financial information
19.1. Share capital
Our organisation is a company limited by guarantee and therefore has no share capital.
19.2. Financial review
During the year ended 31 March 2025, Real DPO Ltd achieved a strong financial position,
reporting a total income of £586,351, slightly lower than £606,659 last year. We had a
corresponding total expenditure of £538,458, compared to £624,601 last year, resulting in a
net surplus of £47,893, all on unrestricted funds. This marks a significant improvement
compared to the previous year's deficit of £17,942.
Operational efficiency continues to be a priority, and where possible, we have worked to
contain costs without compromising service delivery or operational quality. Whilst we are
pleased with the increase in the surplus, we will continue to monitor and review our
financial strategy to ensure sustainable growth and stability.
This has meant that our total reserves now stand at £176,701 comprising £17,677
restricted reserves and £159,024 of unrestricted reserves.
The improved financial position provides a stable foundation to continue serving
beneficiaries and pursue opportunities for growth in the coming year.
Building on this year's achievements, the charity aims to:
Expand its reach to more beneficiaries
Strengthen partnerships with funders and community organisations
Continue refining service delivery to ensure high quality and value for money
Trustees are encouraged by the progress made and remain committed to further enhancing
the organisation's impact.
19.3. Financial reserves policy
The Trustees recognise the importance of maintaining adequate reserves to ensure the
charity's financial stability, safeguard against unforeseen risks, and support continuity of
ServI￿S for Disabled and Dldeaf people in Tower Hamlets and beyond.
General reserves are defined as unrestricted funds held by the charity that are not
designated for specific purposes or projects. These funds provide a financial cushion to
cover short-term operational needs, as well as unforeseen circumstances that may arise.
Real aims to maintain unrestricted reserves equivalent to three to six months of core
operating expenditure.
Based on 2024125 annual unrestricted expenditure of £260,343, this equates to a reserves
target range of £65,086 (minimum) to £130,171 (maximum). General reserves of £159,024
at the year-end represented 7.33 months of unrestricted operating costs.
31

This level is considered sufficient to cover potential shortfalls in income, manage
unexpected increases in expenditure, and provide a buffer during periods of transition or
strategic change.
Reserves levels are reviewed quarterly by the Board of Trustees. Any exceptional use of
reserves requires explicit Board approval. If reser￿eS fall below the minimum target, the
Trustees will agree a recovery plan within six months. This plan may include cost controls,
fundraising initiatives, or reallocation of resources to restore reserves to the target level.
This policy will be reviewed annually to ensure it remains appropriate in light of Real's
financial position, risk environment, and strategic priorities
19.4. Statement as to disclosure of information to auditors
The trustees, in their capacity as directors, state that in so far as each of the directors at the
time this report was approved are aware:_
a) There is no relevant audit information of which the auditors are unaware, and
b) The trustees have taken all steps to make themselves aware of any relevant audit
infomation and to establish that the auditors are aware of that infomation.
19.5. Directors and Trustees, responsibilities
The trustees (who are also directors of Real DPO Ltd for the purposes of company law) are
responsible for preparing the Trustees, Annual Report and the financial statements in
accordance with applicable law and United Kingdom Accounting Standards (United Kingdom
Generally AC￿pted Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year.
Under company law the trustees must not approve the financial statements unless they are
satisfied that they give a true and fair view of the state of affairs of the charitable company
and of the incoming resources and application of reSoUr￿s, including the income and
expenditure, of the charitable company for that period.
In preparing these financial statements, the trustees are required to:
select suitable accounting policies and then apply them consistently.
observe the methods and principles in the Charities SORP 2019 (FRS 102);
make judgements and estimates that are reasonable and prudent.
prepare the financial statements on the going concern basis unless it is inappropriate
to presume that the charitable company will continue in operation.
The trustees are responsible for keeping adequate accounting records that disclose with
reasonable accuracy at any time the financial position of the charitable company and enable
them to ensure that the financial statements comply with the Companies Act 2006. They are
also responsible for safeguarding the assets of the charitable company and hen￿ for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
32

In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditor is
unaware; and
the trustees have taken all steps that they ought to have taken to make themselves
aware of any relevant audit information and to establish that the auditor is aware of
that infomiation.
The trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the charitable company's website. Legislation in the United Kingdom
governing the preparation and dissemination of financial statements may differ from
legislation in other jurisdictions.
19.6. Methods of preparation of accounts
These financial statements have been prepared in accordance with the provisions
applicable to companies subject to the small companies, regime.
Approved by the trustees on 16th December 2025 and signed on their behalf by:
Alan Drew
Chair
33

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
REAL DPO LTD
(Limited by Guarantee)
Opinion
We have audited the financial statements of Real DPO Ltd (the 'charitable company.) for
the year ended 31 March 2025 which comprise the Statement of Financial Activities, the
Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a
summary of significant accounting policies. The financial reporting framework that has been
applied in their preparation is applicable law and United Kingdom Accounting Standards,
including Financial Reporting Standard 102 The Financial Reporting Standard applicable in
the UK and Republic of Ireland (United Kingdom Generally AC￿pted Accounting Practi￿).
In our opinion the financial statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March
2025, and of its incoming resources and application of resources, including its income
and expenditure, for the year then ended.
have been properly prepared in accordan￿ with United Kingdom Generally AC￿pted
Accounting Practice" and
have been prepared in accordan￿ with the requirements of the Companies Act
2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS
(UK)) and applicable law. Our responsibilities under those standards are further described
in the Auditor's responsibilities for the audit of the financial statements section of our report.
We are independent of the charitable company in accordance with the ethical requirements
that are relevant to our audit of the financial statements in the UK, including the FRC'S
Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with
these requirements. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going
con￿rn basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant doubt
on the charitable company's ability to continue as a going concern for a period of at least
twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern
are described in the relevant sections of this report.
34

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF,.
REAL DPO LTD
(Limited by Guarantee) / cont
other information
The other information comprises the information included in the trustees, annual report,
other than the financial statements and our auditor's report thereon. The trustees are
responsible for the other information. Our opinion on the financial statements does not
cover the other information and, ex￿pt to the extent otherwise explicitly stated in our report,
we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other infomation and, in doing so, consider whether the
other information is materially inconsistent with the financial statements or our knowledge
obtained in the course of the audit or otherwise appears to be materially misstated. If we
identify such material inconsistencies or apparent material misstatements, we are required
to determine whether this gives rise to a material misstatement in the financial statements
themselves. If, based on the work we have performed, we conclude that there is a material
misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the trustees, report, which includes the directors, report
prepared for the purposes of company law for the financial year for which the financial
statements are prepared is consistent with the financial statements; and
the directors, report included within the trustees, report has been prepared in
accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its
environment obtained in the course of the audit, we have not identified material
misstatements in the directors, report included within the trustees, report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 requires us to report to you if, in our opinion..
adequate accounting records have not been kept, or returns adequate for our audit
have not been re￿iVed from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns.
or
rtain disclosures of directors, remuneration specified by law are not made. or
we have not received all the information and explanations we require for our audit., or
the trustees were not entitled to prepare the financial statements in accordance with
the small companies, regime and take advantage of the small companies, exemptions
in preparing the directors, report and from the requirement to prepare a strategic
report.
35

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
REAL DPO LTD
(Limited by Guarantee) I cont
Responsibilities of trustees
As explained more fully in the trustees, responsibilities statement (set out on page 32), the
trustees (who are also the directors of the charitable company for the purposes of company
law) are responsible for the preparation of the financial statements and for being satisfied
that they give a true and fair view, and for such internal control as the trustees determine is
necessary to enable the preparation of financial statements that are free from material
misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the
charitable company's ability to continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going concern basis of accounting unless
the trustees either intend to liquidate the charitable company or to cease operations, or
have no realistic alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements
as a whole, are free from material misstatement, whether due to fraud or error, and to issue
an auditor's report that includes our opinion. Reasonable assurance is a high level of
assurance but, is not a guarantee that an audit conducted in accordan￿ with ISAS (UK) will
always detect a material misstatement when it exists. Misstatements can arise from fraud
or error and are considered material if, individually or in the aggregate, they could
reasonably be expected to influence the economic decisions of users taken on the basis of
these financial statements.
Irregularities, including fraud, are InStan￿S of non-complian￿ with laws and regulations.
We design procedures in line with our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud. The specific procedures for this
engagement and the extent to which these are capable of detecting irregularities, including
fraud is detailed below".
Enquiry of management and those charged with governan￿ about actual and
potential litigation or claims and the identification of non-compliance with laws and
regulations.
Reviewing minutes of meetings of those charged with governance.
Reviewing financial statement disclosures and testing to supporting documentation to
assess Complian￿ with applicable laws and regulations.
Auditing the risk of management override of controls, including testing journal entries
and other adjustments for appropriateness.
Performing analytical prO￿dureS to identify any unusual or unexpected relationships
that may indicate risks of material misstatement due to fraud.
Professional scepticism in course of the audit and with audit sampling in material audit
areas.
Because of the inherent limitations of an audit, there is a risk that we will not detect all
irregularities, including those leading to a material misstatement in the financial statements
or non-complian￿ with regulation. This risk increases the more that compliance with a law
or regulation is removed from the events and transactions reflected in the financial
statements, as we will be less likely to become aware of instances of non-compliance. The
36

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF:
REAL DPO LTD
(Limited by Guarantee)
risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud
involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is
available on the Financial Reporting Council's website at:
www.frc.org.uklauditorsresponsibilities. This description forms part of our auditor's report.
Use of our report
This report is made solely to the charitable company's members, as a body, in accordance
with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken
so that we might state to the charitable company's members those matters we are required
to state to them in an auditor's report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone other than the
charitable company and the charitable company's members as a body, for our audit work,
for this report, or for the opinions we have formed.
Kevin Fisher BA FCA CTA (Senior Statutory Auditor)
For and on behalf of Kingston Burrowes Audit Ltd
Statutory Aud itors
308 Ewell Road
Surbiton
Surrey
KT6 7AL
16th December 2025
37

REAL DPO LTD
STATEMENT OF FINANCIAL ACTIVITIES
(Incorporating I ncome and Expenditure Account)
FOR THE YEAR ENDED 31 MARCH 2025
Notes Unrestricted Restricted
Funds
Funds
Total
2025
Total
2024
Income
Donations and legacies
Charitable activities
Investments
other
308
304,139
4,125
7,812
269,g67
8,120
574,106
4,125
2,231
599,602
4,826
Total
308,572
277,779
586,351
606,859
Expenditure
Raising funds
Charitable activities
7,812
270,303
7,812
530,646
1,687
622.914
260,343
Total
260,343
278,115
538,458
624,601
Net incomel(expenditure)
10
48,229
<336)
47,893
(17,942)
Transfers be￿een funds
16
(1,263)
1,263
Net movement in funds
46,966
927
47,893
{17,942)
Reconciliation of funds
Totsl funds brought forward
16
112.058
16,750
128,808
146,750
Total funds carried forward
16
£159,024
£17,677 £176,701 £128,808
The Statement of Financial Activities includes all recognised gains and losses.
All income and expenditure derive from continuing activities.
The notes fomi part of these Financial Statements.
38

REAL DPO LTD
BALANCE SHEET
AS AT 31 MARCH 2025
Notes
2025
2024
FIXED ASSETS
Tangible fixed assets
13
323
CURRENT ASSETS
Debtors
Cash at bank and in hand
14
120,712
202,457
54,780
288,703
323,169
343,483
LIABILITIES
Creditors.. Amounts falling due
within one year
15
146,468
214,998
NET CURRENT ASSETS
176,701
128,485
TOTAL NET ASSETS
17
£176,701
£128,808
Represented by:
THE FUNDS OF THE CHARITY
Unrestricted Funds
Restricted Funds
16
16
159,024
17,677
112,058
16,750
TOTAL CHARITY FUNDS
16
£176.701
£128,808
These Financial Statements have been prepared in accordance with the special provisions of Part 15 of the
Companies Act 2006 relating to small companies.
Approved by the Board of Trustees on 16th December 2025 and signed on its behalf by..
Alan Drew
Chair
The notes form part of these Financial Statements
39

REAL DPO LTD
CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2025
Notes
2025
2024
Cash flows from operating activities
Net incomel(expenditure) for the reporting period (as per
the Statement of financial activities)
Adjustments for..
Depreciation
Bank interest receivable
{Increase)Idecrease in debtors
Increase l (decrease) in creditors
47,893
(17,942)
13
323
(4,1251
(65,932)
(68,530)
1,930
(4,826>
101,375
(92,948>
Net cash provided byl{used in) operating activities
(90,371)
(12,411)
Cash flows from investing activities
Bank interest received
Purchase of tangible fixed assets
4,125
4,826
Net cash provided byl (used in> Investing activities
4,125
4,826
Change in cash and cash equivalents in the reporting
period
{86,246)
(7,585)
Cash and cash equivalents at the beginning of the
reporting period
288,703
296,288
Cash and cash equivalents at the end of the reporting
period
£202,457
£288,703
2025
2024
Analysis of cash and cash equivalents
Cash at bank and in hand
£202,457
£288,703
The notes form part of these Financial Statements
40

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
1. ACCOUNTING POLICIES
General information and basis of accounting
Real DPO Ltd is a registered charity (no. 1081671} and a private company limited by guarantee (no.
03213172) registered in England and Wales. In the event of the charity being wound up, the liability in
respect of the guarantee is limited to £1 per member of the charity. The registered office is given in the
Reference and Administrative Details in the Trustees, Annual Report.
The charity constitutes a public benefit entity as defined by FRS 102.
The financial statements have been prepared in accordan￿ with Accounting and Reporting by Charities..
Statement of Recommended Practi￿ applicable to charities preparing their accounts in accordance with
the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021 issued in October
2019, the Financial Reporbng Standard applicable in the United Kingdom and Republic of Ireland {FRS
102}, the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice.
The financial statements are prepared on a going concem basis and under the historical cost convention.
The significant accounting policies applied in the preparation of these financial statements are set out
below. These policies have been consistently applied to all years presented unless otheNise ststed.
Income recognition
Items of income are recognised in the financial statements when all of the following criteria are met..
The charity has entitlement to the funds".
any performance conditions have been met or are fully within the control of the charity.,
there is sufficient certainty that le￿ipt of the income is considered probable,. and
the amount can be measured reliably.
Grants and donations are only recognised when the charity has unconditional entitlement to the reSoUr￿s.
In the case of perfomiance-related grants and contracts, the income is only recognised once the related
services have been delivered. Where grants are awarded with specified or implied timeframes the income
is recognised on a straight-line basis over the grant period.
The value of any voluntary help received is not included in the accounts but is described in the Trustees,
Annual Report.
Gifts in kind
Gifts in kind are accounted for at a reasonable estimate of their value to the charity or the amount actually
realised.
Gifts in kind for sale of distribution are included in the accounts as gifts only when sold or distributed by
the charity.
Gifts in kind for use by the charity are included in the SOFA as incoming resources when receivable.
Donated services and facilities
These are only included in incoming resources (with an equivalent amount in resources expended) where
the benefit to the charity is reasonably quantifi'able, measurable and material. The value placed on these
resources is the estimated value of the charity of the service or facility received.
Debtors and creditors receivablelpayable within one year
Debtors and creditors with no stated Interest rate and which are receivable or payable within one year are
recorded at transaction price. Any losses arising from impairment are recognised as expenditure.
41

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
ACCOUNTING POLICIES I cont.
Expenditure recognition
Expenditure is recognised once there is a legal or constructive obligation to make payment to a third party,
it is probable that settlement will be required and the amount can be measured reliably.
Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also
includes indirect costs, including governance costs that do not relate to a specific activity but are necessary
to SUPPOrt those activities. Support costs are apportioned to each activity on the basis of staff time.
Governance costs include the preparation and audit of statutory accounts, trustee meetings and any legal
advice obtained on governance or constitutional matters.
Tangible fixed assets and dep￿CiatIon
Fixed assets costing more than £500 are capitalised and depreciation over their estimated useful life at
the following rates..
Office equipment and furniture
Computer equipment
3 years straight line
2 years straight line
Pensions
The charity operates a defined contribution pension scheme. Contributions payable under the scheme are
charged to the Statement of Financial Activities in the year to which they relate.
Fund accounting
Unrestricted general funds are freely available for use in furtherance ofthe objects of the charity and which
have not been designated for specific purposes.
Designated funds are unrestricted funds set aside by the trustees for specific purposes.
Restricted funds are those funds which can only be used in accordan￿ with specific restrictions imposed
by the donor or which have been raised for a particular purpose.
Leases
Operating lease rentals are recognised on a straight-line basis over the period of the lease term.
Taxation
As a registered charity, the company is exempt from income and corporation tax to the extent that its
income and gains are applicable to charitable purposes only. Value Added Tax is not recoverable by the
company, and is therefore included in the relevant costs in the Statement of Financial Activities.
DONATIONS AND LEGACIES
Unrestricted Restricted
funds
funds
Total
2025
Total
2024
Donations
Grants - ATW
Other grants
51
51
7,812
257
44
1,687
500
7,812
257
£308
£7,812
£8,120
£2,231
Of the £2,231 recognised in 2024, £544 related to unrestricted funds and £1,687 related to restricted funds.
42

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd
INCOME FROM CHARITABLE ACTIVITIES
Unrestricted Restricted
funds
funds
Total
2025
Totsl
2024
Grants and contracts
IAA Hate Crime
Advocacy THC
Engagement- Public Health
Engaging Disabled People
Engaging - Accessible Communications
Engagement- Other
LCF- TCOYL
LCF- Then & Now
Cornerstone Inclusion London
Cornerstone Tower Hamlets
Quality of Life- Propel
DLS - Advice Propel
Inclusive Advice
Trust for London - Housing project
Mental Health Alliance
City Bridge Foundation (Employment)
18,540
79,403
69,667
92,567
18,540
79,403
69,667
92,567
18,270
29,004
33,333
188,042
75,000
11,780
36,453
67,620
7,375
28,064
47,814
13,555
12,500
30,792
40,542
40.542
400
400
117,144
34,341
30,000
43,108
3,020
45,374
117,144
34,341
30,000
43,108
3,020
45,374
£304,139
£269,967
£574,106
£599,602
Of the £599,602 recognised in 2024. £390,868 related to unrestricted funds and £208,734 related to
restricted funds.
INVESTMENT INCOME
Unrestricted Restricted
funds
funds
Total
2025
Total
2024
Bank interest
£4,125
£4,125
£4,826
All of the £4,826 recognised in 2024 related to unrestricted funds.
EXPENDITURE ON RAISING FUNDS
Direct
costs
Support
costs
Total
2025
Total
2024
Costs incurred in seeking ATW grant
£7.812
£Nil
£7,812
£1,687
All of the £7,812 (2024.. £1,687) expenditure recognised in 2025 was charged to restricted funds.
43

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
EXPENDITURE ON CHARITABLE
ACTIVITIES
Direct
Costs
Support
costs
Total
2025
Total
2024
IAA Hate Crime
Advocacy THC
Engagement- Public Health
Engaging Disabled People
Engaging - Accessible Communications
Engagement- Other
LCF- TCOYL
LCF- Then & Now
Core
Cornerstone Inclusion London
Cornerstone Tower Hamlets
LCRF
Quality of Life - Propel
DLS - Advice Propel
Inclusive Advice
Trust for London-Housing project
City Bridge Foundation (Employment)
16,663
61,037
46,959
50,051
836
9,472
13,171
11,096
17,499
70,509
60,130
61,147
17,448
33,879
39,765
190,325
63,407
11,597
38,503
73,913
4,677
7,429
28,908
14,409
41,758
13,334
12,560
31,002
5,635
24,603
30,238
20,820
20,820
5,449
120,167
33,133
29,980
42,513
39,061
5,449
35.109
10,383
11,662
15,210
18,971
85,058
22,750
18,318
27.303
20,090
£374,684
£155,962
£530,646
£622,914
Of the £530,646 {2024. £622,914) expenditure recognised in 2025, £260,343 (2024.. £397,435) was
charged to unrestricted funds and £270,303 (2024.. £225,479) was charged to restricted funds.
ANALYSIS OF DIRECT COSTS
2025
2024
Salaries and pension
Freelance and temporary staff
Staff costs
Volunteers, expenses
External meetings
Membership and subscriptions
Marketing
Project partner costs
Other project costs
IT costs
Postage and stationery
340,279
430,934
8,992
171
345
2,179
159
14,101
14,785
1,454
31
2,551
10
663
2,598
444
41,540
3,063
£382,496
£481,812

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
ANALYSIS OF SUPPORT COSTS
2025
2024
Salaries and pension
Freelance and temporary stsff
Staff costs
Volunteers, expenses
Membership and subscriptions
External meetings and events
IT support and maintenance
Insurance
Rent
Telephone
Office expenses
HR advice
Depreciation
Bank charges
Health and safety
Governance costs (see Note 9)
101,454
10,174
597
75,681
18,043
2,799
463
1,232
16,904
2,659
8,000
2,638
358
6,143
323
60
21,958
2,169
8,000
2,469
531
2,640
1,930
88
4,957
4,500
£155,962
£141,102
GOVERNANCE COSTS
2025
2024
Trustees, expenses (note 12)
Statutory Auditor's remuneration
Filing costs
675
4,247
35
552
3,900
48
£4,957
£4,500
10. NET INCOMEI{EXPENDITURE) FOR THE YEAR
2025
2024
This is stated after charging..
Auditor's remuneration - audit serVi￿S
non-audit services (accountsncy)
£3,575
£672
£323
£8,000
£3,260
£640
£1,930
£8,000
Depreciation
Operating lease rentals
11. STAFF COSTS
2025
2024
Salaries
Social security costs
Pension costs
400,322
31,048
10,363
455,936
38,520
12,159
£441,733
£506,615
No employee re￿iVed employee benefits (excluding employer pension costs) of more than £60,000 in
either year.
The average number of employees based on full-time equivalents was 12.4 (2024: 12.7). The average
monthly number of employees was 16 (2024.. 16).
45

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
Total employee benefits received by key management personnel amounted to £36,484 (2024: £45,937>.
Under FRS102, employee benefits include gross salary, benefits in kind, employerfs national insurance
contributions and employer's pension costs.
12. TRUSTEES, REMUNERATION AND EXPENSES
The trustees received no remuneration during either year. Trustees, insurance of £675 (2024.. £552) was
met by the charity for 5 trustees (2024: 9).
13.
TANGIBLE FIXED ASSETS
Furniture
Fixtures and
Equipment
Computer
and Office
Equipment
Total
Cost".
At 1st April 2024
Additions
Disposals
5,784
67,308
73,092
At 31 March 2025
Depreciation..
At 1 St April 2024
Charge for year
Eliminated on disposal
5,784
66,985
323
72,769
323
At 31 March 2025
67.308
73,092
Net Book Value..
At 31 March 2025
£Nil
£Nil
£Nil
At 31 March 2024
£Nil
£323
£323
46

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
14. DEBTORS
2025
2024
Trade debtors
Accrued income
Prepayments
Other debtors
51,486
63,047
6,179
12,010
27,585
14,585
600
£120,712
£54,780
15. CREDITORS: Amounts falling due within one year
2025
2024
Trade creditors
Social security and other taxes
Accrued expenses
Deferred income
Other creditors
7,576
5,740
54,286
78,620
246
11,791
9,995
50,649
139,765
2,798
£146,468
£214,998
Deferred income of £78,620 (2024.. £139,765) included above relates to grant income received during
the year but relating to a future accounting period.
Deferred Income analysis
2025
2024
Deferred income brought forward
Additions during the year
Amounts released to income
139.765
78,620
(139,765)
206,042
139,765
(206,042)
Deferred income carried forward
£78,620
£139,765
47

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
16. MOVEMENT IN FUNDS
Balance at
1 April
2024
Balance at
31 March
2025
Income
Expenditure
Transfers
Unrestricted funds
General ftjnds
112,058
308,572
260,343
(1,263)
159,024
112,058
308, 572
260,343
(1,263)
159,024
Restrlcted funds
LCRF
ILS- SFC
Quality of Life - Propel
DLS Advice- Propel
Inclusive Advice
Trust for London -
Housing project
ATW
City Bridge Foundation
(Employment)
3,591
6,881
6,057
221
(5,449)
1,858
6,881
3,034
1,429
20
117,144
34,341
30,000
43,108
(120,167)
(33,133>
(29,980)
(42,513}
(595)
7,812
45,374
(7,812)
(39,061)
6,313
16,750
277,779
278,115
1,263
17,677
Total funds
£128,808
£586,351
£538,458
£Nil
£176,701
A description of the above funds can be found in the Trustees, Report.
Comparative information for the movement in funds in the previous financial year is as follows..
Balance at
1 April
2023
Balance at
31 March
2024
Income
Expenditure
Transfers
Unrestricted funds
General funds
113,916
396,238
(397,435)
(661)
112,058
113,916
396,238
{397,435)
(661)
112,058
Restricted funds
LCF- TCOYL
LCRF
LCF- Then & Now
ILS- SFC
Quality of Life- Propel
DLS Advice- Propel
Inclusive Advice
Trust for London-
Housing project
ATW
1,844
18,000
6,109
6,881
36,453
(38,503)
(14,409}
(73,g13)
206
3,591
67,620
184
6,881
6,057
221
47,814
13,555
12,500
30,792
(41,758)
(13,334)
(12,560)
(31,002)
60
210
1,687
(1,687)
32,834
210,421
<227,166)
661
16,750
Total funds
£146,750
£606,659 £ (624,601)
£Nil
£128,808
48

REAL DPO LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
17. NET ASSETS BETWEEN FUNDS
Unrestricted
funds
Restricted
funds
Total
Funds
Fixed assets
Current assets
Current liabilities
305,492
(146,468)
17,677
323,169
(146,468)
As at 31 March 2025
£159,024
£17,677
£176,701
Comparative information for the analysis of net assets between funds in the previous financial year is
as follows-.
Unrestricted
Funds
Restricted
funds
Total
Funds
Fixed assets
Current assets
Current liabilities
323
326,733
(214,998)
323
343,483
(214,998}
16,750
As at 31 March 2024
£112,058
£18,750
£128,808
18. RELATED PARTY TRANSACTIONS
There have been no transactions with related parties during the year ended 31 March 2025 or the
preceding year other than those set out in notes 11 and 12.
19. CONTINGENT ASSETS
Total grant funding awarded as at 31 March 2025 but not yet received and recognised as income due to
the recognition criteria not being met amounts to £105,521 (2024.. £256,367).
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