REGISTERED COMPANY NUMBER: 03328459 (England and Wales) REGISTERED CHARITY NUMBER: 1061417
NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES AND
FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021
NORTHAMPTONSHIRE CARERS
CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021
| Page | |
|---|---|
| Reference and Administrative Details | 1 |
| Report of the Trustees | 2 to 19 |
| Report of the Independent Auditors | 20 to 22 |
| Statement of Financial Activities | 23 |
| Statement of Financial Position | 24 to 25 |
| Statement of Cash Flows | 26 |
| Notes to the Statement of Cash Flows | 27 |
| Notes to the Financial Statements | 28 to 42 |
| Detailed Statement of Financial Activities | 43 to 44 |
| List of funders | 45 |
NORTHAMPTONSHIRE CARERS
REFERENCE AND ADMINISTRATIVE DETAILS FOR THE YEAR ENDED 31 MARCH 2021
| TRUSTEES | Mrs A Goodman (deceased 15/2/21) |
|---|---|
| Miss N Lovell | |
| P Douglas | |
| Dr P Inns | |
| Miss N Scott | |
| Miss R Hawkins (resigned 11/8/21) | |
| Mrs E Yates | |
| Mrs S G Jones | |
| Mr C Best | |
| S Fitzsimmons (appointed 21/7/20) (resigned 16/3/21) | |
| Mrs J Hilton (appointed 16/1/21) | |
| G Brogden (appointed 28/4/21) | |
| R Velji Shah (appointed 18/5/21) | |
| P Stiling (appointed 18/5/21) (resigned 14/9/21) | |
| REGISTERED OFFICE | The Anne Goodman Centre for Carers |
| 123 Midland Road | |
| Wellingborough | |
| Northamptonshire | |
| NN8 1LU | |
| REGISTERED COMPANY | 03328459 (England and Wales) |
| NUMBER | |
| REGISTERED CHARITY | 1061417 |
| NUMBER | |
| AUDITORS | DNG Dove Naish LLP, Statutory Auditor |
| Eagle House | |
| 28 Billing Road | |
| Northampton | |
| Northamptonshire | |
| NN1 5AJ | |
| BANKERS | Barclays Bank Plc |
| 267 Wellingborough Road | |
| Northampton | |
| NN1 5DN | |
| CHIEF EXECUTIVE OFFICER | Mark Major |
Page 1
NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
INTRODUCTION
There is of course only one place to start and that is of course the Pandemic and its effects on so many people. Our heartfelt condolences and thoughts go out to all those who lost loved ones during this time. We also have seen the effects on Carers during this period and marvel at the way they have coped during incredibly stressful and difficult times. We are also very proud of our staff and their amazing work and efforts during this period especially the facts that all staff worked throughout the whole period, services were redesigned and delivered in different ways and new approaches taken and valuable things delivered. We sadly saw more people in crisis and increased our provision around the Carers Support Line, welfare calls, befriending and peer support. A revelation for us has been the use of online groups and activities and forums to stay connected which was a fantastic help during those long months. We will learn from this and have it as part of our offer going forward as well as looking forward to the return of more and more face-to-face work and activities. I would especially like at this point to highlight a couple of things, one is the outstanding commitment and bravery of our Regulated Care Team who continued to deliver vital care to people even at the height of the pandemic and also to the fantastic work of staff and kindness of funders and companies in the sourcing of products and goods that went into well over a thousand wellbeing and food parcel boxes for Carers and those they look after. I would also like to thank our Staff and Volunteers who have been supporting the mass vaccination delivery in Northamptonshire and are part of the astounding numbers of vaccines delivered in Northamptonshire.
You will see by the statistics below just how busy things have been and how much has been done across different areas such as Carer Support, Young Carers Services, Groups and Activities, Dementia Support, our Lottery work, the Carers Support Line and Carers Assessments. We also really appreciate the feedback from Carers on the difference that this has made to them.
We were also delighted during the year to receive two awards. Firstly, a Rose of Northamptonshire Award for our Young Carers Service and secondly a highly commended commendation at the Health Service Journal Awards for our Partnership work with NHFT in supporting working Carers. The Organisation was also very proud to achieve the Trusted Charity quality Mark at Level 2.
As well as the wonderful work of our Staff, Volunteers and Peer Supporters I would also like to thank our Trustee Board for their diligence, commitment, and good governance in this most challenging of years. The Organisation also had to deal with a very significant flooding in August. It literally was a case of it never rains but it pours this year! Huge thanks to Chris Best and Sue Denton for their wonderful efforts along with others in getting us back to normal.
We start the new year in great heart having secured new monies to provide new services for Carers and those they look after. Amongst this new work, will be working as a Key Partner Organisation around the Integrated Care across Northamptonshire (known as ICAN) for Frailty and Dementia and we are one of the local delivery Partners for the SPRING model of Social Prescribing and a new National Lottery project to further support Carers as well as other new funding for Young Carers work. We know Carers will need us more than ever going forwards and we are determined to do all we can to help them and those they look after.
Thank you to our funders be they the previous County Council, the new Unitary Councils, the local Clinical Commissioning Group, The National Lottery or Children in Need or Spirit of 2012, and local organisations also like the Community Foundation, and local Rotary Clubs as well as people who have made individual donations. Your support, flexibility and help has been hugely appreciated in this year above all years.
OBJECTIVES AND ACTIVITIES Objectives and aims
Northamptonshire Carers is committed to providing a comprehensive support service to Carers and Young Carers living in Northamptonshire. We recognise their contribution to society, and all our activities are directed at supporting and empowering Carers in improving their quality life. The range of services offered shows our commitment to delivering public benefit.
Our Organisation is Carer-led, and our developments will be a response to Carers' needs.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
OBJECTIVES AND ACTIVITIES Significant activities
In closing I would like to highlight a few achievements and highlights of the last year, and to look forward to delivering on our new NNC and CCG contracts.
-
The work of the Carers Support Line and the increases in Carers supported and the numbers of Carers Assessments
-
The numbers of Direct Payments for Carers
-
Award winning work supporting Carers and people with COPD
-
Our work within the acute hospitals
-
Our National Lottery funded Connecting Communities work
-
The success of Peer Support
-
The work of the Dementia Care Advisory Service
-
The Age Well locality service for over 65`s in Wellingborough
-
The numbers of Carers' breaks delivered including our sitting service
-
The work of the Overnight Care Service
-
The work of the Daytime Care Service
-
The continued success of our Young Carers Service
-
Our strong partnership work with other voluntary sector Organisations
-
The ever-increasing usage of our website and social media
-
Our work with employers and continued work with Primary and secondary Care.
-
Witnessing first-hand some of the ways in which Carers have been able to come together, be recognised for what they do and enjoy time out, such as Carers Choir/Carers Support Groups/Cafes/Breaks.
The Young Carers Service is especially indebted to the support of Children in Need, Carers Trust, and several Rotary Groups who have both funded and volunteered their time in providing a diverse programme of events throughout the year. We thank all of those who have given their assistance, no matter how great or small. The Young Carers Service is not just about a team of workers, it is about the care and commitment of others as shown.
Be assured that we will continue to work hard to identify and support those in a caring role and raise awareness of what they do and provide the best set of services possible as we move forward.
I would like to close by also saying that this last year also saw the passing of our founder and former Chairman and President Anne Goodman. Quite simply, without Anne we would not exist as an Organisation or be able to do all that we do. She was quite simply magnificent in all that she did for us, and we will miss her hugely. However, if there was ever a life to celebrate it was Anne's and to that end, we will be renaming our newly refurbished offices as the Anne Goodman Centre for Carers and we hope to see many of you there this year.
Wishing you and yours all the very best.
Sally Jones Chairman
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
ACHIEVEMENTS AND PEFFORMANCE Charitable Activities
THE YEAR IN NUMBERS Achievements and Performance
| Carers Registered | 14,560 (an increase of 15%) |
|---|---|
| New Carers Registered | 4,785 |
| Ethnic Minority Carers | 9% |
| Groups/Activities/On-line Sessions Attendance | |
| Carers Support Groups/Dementia Groups | 2341 |
| Choir | 808 |
| Dementia Choir | 623 |
| Carers Cafes | 830 |
| Breathing Space | 795 |
| Carers Music Fund | 1564 |
| Planned Breaks Provision | 7135 |
| Wellbeing Boxes/Food Parcels Sourced, packed, and delivered to Carers |
Over 1000 delivered | |
|---|---|---|
| Support Calls/Contacts/Sessions | |
| Peer Support | 1355 |
| Befriending | 1137 |
| Breathing Space | 247 |
| Social Media | |
| Facebook Friends | 3018 (increase of 13%) |
| Twitter Followers | 1726 (increase of 13%) |
| Website Usage | |
| Visitors to Website | 22,497 (increase of 8%) |
| Page Views | 91,754 (increase of 4%) |
| Welfare Rights Generated Income | £124,670 (Increase of 81%) |
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
| Carers Key Statistics | |
| Carer Contacts | 55,684 |
| Carers Assessments | 3216 |
| Emailed Newsletters | 73,999 |
| Carer Friendly Employers | 6 |
| Investors in GP Surgeries | 67 |
| Young Carers Service | |
| Numbers registered | 1093 (including Young Adult Carers) |
| Support/Contacts | 26,132 |
| New Referrals | 236 |
| Waiting List | 27 for initial assessment |
| Social Media | Instagram – 1,044 followers Facebook–1,214 followers |
| Activities/Groups | 588 |
| Support Planning | 780 units = 588 units plus 192 Covid-19 reviews for families we already support |
| Ethnicity | 14% |
Carers Supported 2020/21 by District
----- Start of picture text -----
0%
2% 9%
12%
8%
8%
10%
17%
34%
----- End of picture text -----
----- Start of picture text -----
Corby
Daventry
East Northamptonshire
Kettering
Northampton
South Northamptonshire
Wellingborough
Other Area
Not listed
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
----- Start of picture text -----
Carers By Gender 2020/21
Female Male Trasgender Not listed
----- End of picture text -----
Cared-for People by Main Disability, 2020/21
----- Start of picture text -----
0% Dementia
0% 14% 20%
1% Learning Disability
Mental Health Support
Neurodevelopmental Disorder
12%
Physical Disability
40% Sensory Impairment
13%
Social Isolation
Substance Misuse
Not listed
0%
----- End of picture text -----*
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
| Direct | Direct | Payment | Payment | Payment | Items Purchased | Items Purchased | Items Purchased | Items Purchased | 2020/21 | 2020/21 | ||||||||||||
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
Outcomes and Impacts 2020
Carers told us the following in relation to the difference services and support from Northamptonshire Carers had made to them during the pandemic year. This information was collected through online surveys throughout 2020 and provides a summary of Carers experience of the service .
Carers say that they are listened to and given good information and guidance by Northamptonshire Carers Team
91% of Carers rated Northamptonshire Carers Workers as very helpful or helpful
96% said that they had been listened to
91% said that they were provided with helpful information and advice
Carers told us: -
‘They were able to see when I was really struggling and give me more support.’
‘It’s nice to speak to someone who understands, they listen to me…especially in a time like this when it’s just me, my Mum and four walls.’
‘Staff always seem to go out of their way to help, always get back to you when they say they will and keep you informed.’
‘They have always listened with patience and kindness. Without their help I do not know how I would have coped.’
‘Very experienced and knowledgeable staff have helped with understanding various systems and how to navigate. It would have been difficult without their support.’
Carers mental health and wellbeing is sustained through the contribution of Northamptonshire Carers services and support
86% of Carers told us that their wellbeing had been maintained or improved
- 75% reported that their quality of life had been maintained or improved
----- Start of picture text -----
67% reported that the support they had received reduced the risk of ‘Carer breakdown’
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
Carers told us: -
‘As soon as I contacted…there was a palpable welcoming, can-do atmosphere (worker name) brought real hope that we can move forward and have a quality of life again, for the first time in several years.’
‘It didn’t really matter what I asked or just talked they helped and continue to do so. I was completely broken. I am now well on the way to being repaired. Fantastic help.’
‘I think that the phone support was essential to my coping, and I don’t know what I would have done without it.’
Northamptonshire Carers adapting and providing support during the pandemic. Keeping in regular contact with Carers and enabling them to feel connected
Carers told us: -
‘Due to the situation we are in with Covid 19, it has been helpful having (worker name) ring me every week to see how my home situation is and how I am coping on difficult days. I also benefitted by joining several Zoom Groups.’
‘All the online activities have been so helpful and enjoyable giving structure to my week.’
‘Provided useful information, who I could contact if my situation got worse and who could provide help if I could not care…in an emergency. Various Zoom sessions have been provided to give us contact during lockdown such as choir, exercise, chats, and song writing. They have all help to improve my and (cared for) wellbeing.’
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
Day service Report January 2021 to 31[st] June 2021
One of the areas that the Charity has been able to provide is additional support to Carers and those they look after, has been around Daytime Regulated Carer breaks and we thought it would be interesting to include progress in this years’ annual report.
The Daytime Service started in January 2021 with one member of staff increasing to 2 in February. The figures are a reflected of this time only.
The service was a direct response to Carers needs during the Covid-19 Pandemic where Day Service and other support service had been cancelled such as sitting services and outings, gym memberships and groups and cafes.
The service provides 2 hours of support per week for 6 weeks free of charge and can be extended with support of a donation suggested at £10.00 per hour. This does not cover the full cost to deliver the service which would be around the £20.00 mark.
-
72 Referral for the service have been received and 66 have been assessed.
-
There are currently 37 Active Carers/Cared for people receiving services.
-
We have delivered 378 hours of direct care giving. This does not include the time spent for inductions and staff paperwork.
-
We have had cancellations for a variety of reasons including staff sickness, annual leave, and car breakdowns there are usually re booked for alternative dates but are for 22 visits.
-
We have had 65 cancellations by Carers for appointments or feeling unwell (Not covid related) and of these approx. 75% are rebooked.
-
We have had requests to extend the service from 12 of the Carers supported beyond the 6 weeks.
-
Incomes received form donation has been £1370.00 up to 29.06.21.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
----- Start of picture text -----
Data for Day service
400
350
300
250
200
150
100
50
0
Referrals Hours deliverred Cancellations
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The cancellations appear high, but this indicates that with only two staff cover is more difficult especially if staff are working towards capacity. If staff numbers increase, then this will reduce proportionally.
Regulated Care delivery 01.04.20 to 31.03.21
(Jan2020 to Jan 2021)
Number of referrals per month:
----- Start of picture text -----
Referrals
180
160
140
120
100
80
60
40
20
0
NGH KGH CRT/ICT O
----- End of picture text -----
We have had a total of 485 referrals in this 12-month period completed. A further 102 have either been refused as not appropriate or cancelled. The numbers of referrals against delivery are very similar. This is due to the way referrals are taken and capacity is informed daily. During the past 12 months this has changed and there is a clear dip of referral in March when the Covid-19 Pandemic first brought the changes within the NHS and the country into lockdown. This slowly recovered with the additional pressures on Carers needing services that they were unable to access, and referrals switched to include more hospital preventions. The chart below shows the steady increase into prevention of hospital admissions from KGH and NGH to CRT/ICT and other contacts such as GP’s, community nurses and partners.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
----- Start of picture text -----
Referral by site
60
50
40
30
20
10
0
Ap Ma Ju Ju Au Se Oc No De Ja Fe Mar
NGH KGH CRT/ICT O
----- End of picture text -----
NGH and KGH are the two acute hospitals, ICT/CRT when a referral comes via either of these partners is because a patient has just recently been or is due to be discharged from one of the acute hospitals. The referrals in this area have changed due to recent changes in the referral responsibilities. CRT would organise and arrange the services and now the hospitals ae doing so.
Others – these can be form GP’s, EMAS, Other voluntary sector providers or professionals. As you can see this has markedly increased over the period and this is due to the adder needs with other service being shut down due to covid 19, Family carer referral have increased dramatically because other breaks and day services have been cancelled and carers unable to continue to manage their care of loved one due to exhaustion and their own health needs. Comprehensively the greatest needs are dementia where loved ones do not sleep at night and a carer is unable to manage daytime care and overnight. This includes those discharges form hospital.
Numbers of nights of delivery :
We have had available in this period 1,820 nights based on 1[st] April 2020 to 31[st] March 2021. In such a difficult time and with the levels of isolation required for possible contacts we had a total loss in this period of 292 nights. With overtime and shift swaps we still managed to deliver 1,528. This is equal to 18,336 hours of direct care giving. The average service delivery over the 12 months per patient is 3.35 nights. The greatest number of nights lost was within the first three months from initial lock down when hospitals discharges slowed down and the public, Carers and families were more afraid of having someone visit than needing support, until the panic eased and need became greater. Services began to level out and understand what was possible within Covid guidance.
Covid 19 impacts:
Over this period, we have had 292 nights lost or substituted for covering staff in isolation and only one member of staff with a positive test return this has resulted in a very low loss of service right at the beginning of the lock down in March.
Getting correct PPE at the start was concern not fitting into the health sector and social care not as high up in the order of need eventually charitable goods filled the gaps especially for masks. Swabs have been our more recent concern as we have not had any from the portal at any time. Concern not being able to access system without escalating despite complaints and of course the cost of additional PPE. Patients discharged with a negative test to be contacted the following day to say a positive result had been returned. Staff have been exemplary in their attitude to their roles despite initial fears and concerns. Working with the team having weekly meetings now relaxed to monthly have provided reassurance. Providing PPE and allowing them to use more than required because of the 12 hours without a break has proved invaluable to make staff feel safer together. The team is now at 10 staff and all but 1 have had both Vaccines.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
12-month period: Jan 2020 to Dec 2020
To provide real and transparent feedback we have dip sampled a number of patients each month on the therapeutic values of the service and whether this is of value to patients and their families. Of the 447 patients’ referrals completed and delivered 48 have been sampled over the 12month period
The questions asked:
-
Did the service meet your needs and expectations?
-
Have you returned to hospital since your discharge?
-
What tasks were you supported with?
-
Do you have a family carer?
-
Is your carer registered with Northamptonshire Carers?
-
Do you feel more in control of your own health needs?
All have reported their satisfaction (Appendix 1) with the service using words such as ‘Professional’, ‘above and beyond’, ‘caring’, ‘punctual’, and ‘provided information’.
Unpaid family carers
65 Carers have been identified in this period.
----- Start of picture text -----
Carers Statistical Data
Did the overnight service identify you as a Carer?
If you are a Carer have you received a Carers assessment?
Did the service meet the needs of the Carer?
0 10 20 30 40 50 60 70
No Yes
----- End of picture text -----
Many referrals received have clearly identified no family Carer is involved despite a family contact being available. This could be that they only recognise themselves as next of kin not a Carer. In many instances on assessment, we found a family carer was involved and as such they have accessed wrap around service from Northamptonshire Carers.
Of the 447 patients’ referrals we found that of those patients and their families 65 were carers which is 14.54%. Of those referred access to a wide range of service has been offered as per annex 2 below. Many of those services have been maintained by alternative resources since Covid -19 last March. Groups, cafes, and wellbeing all by zoom meetings including the carers Choirs. Cares Support line has increased capacity to support carers in these difficult times. The sitting service had been halted but a Regulated Care arm in the daytime and befriending put in place to compensate for carers who are struggling to manage.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
Services delivered for all referrals:
The chart identifies the main tasks required at all calls in the sample group
Appendix 1 Verbal Feedback responses:
-
1 “Great service professional staff”
-
3 “They were lovely staff and went above and beyond”
-
4 “Fantastic service”
-
5 “Thank you for your support I hope to be able to stay at home now”
-
6 “Good service”
-
7 “Marian was such a lovely lady lovely to be able to chat to someone too”
-
8 “Yes I felt so much better when they were here”
-
9 “The two ladies were great, and it was like having a friend about the house”
-
10 “Really good idea I felt much better after a few nights good sleep”
-
12 “Wonderful service and lovely staff so polite and helpful”
-
13 “Fab service thank you”
-
14 “staff were professional and helpful”
-
15 “What a change bright and cheerful Alfred was happy. Lovely to chat to”
-
16 “Great staff and service arrived right on time and introduced himself”
-
17 “Really good service, as a carer I couldn’t have asked for more. Slept so well”
-
18 “Great”
-
19 “I don’t know where we would have been without Donna and Louisa such lovely ladies and knew what they were doing Thank you”
-
20 “Lovely staff so helpful”
21 “Great service”
-
22 “I have had to ask for extra nights as my husband is awake all the time and now social services are helping to sort things out for me”
-
23 “I feel so much better now I’m home”
-
24 “can’t thank you enough”
-
25 “Thank you for your help”
-
26” Hazel is a lovely lady helped me settle back home again feel really safe now”
-
27 “really good service”
-
28 “Great”
-
29 “I have used the service before. Just as good the second time around”
-
30 “So good to be in my own home and I hope to stay here”
-
31 “I was tired when I got home, and they settled me in, and I slept so well”
-
32 “Good service thanks”
-
33 “Lovely staff, caring and professional and gave me lots of information”
-
34 “Great service and lovely staff”
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
- 35 “Staff know so much, and I was provided with information for other services to help me”
36 “Thank you for your help”
-
37 “I would have had to stay in hospital if they hadn’t helped me”
-
38 “Thank you for all your help I really appreciated it”
39 “I would have been home sooner if this damned Covid hadn’t got me”
-
40 “didn’t want to stay in hospital you get sick there”
-
41 “Thank you”
-
42 “Thanks to Nelson he is so professional, and I just felt safe with him there “
43 “I was really nervous about mum coming home and how I was going to manage but they got her settled and it’s not too bad. They gave my details as a carer, and I have been able to get support. Thank you so much” 44 “Thank you”
45” Great service”
- 46 “Can’t remember their name but lovely lady”
47 “really grateful thank you”
48 “let’s see how I get on”
FINANCIAL REVIEW
Financial position
Details of the charity's activities are given in the trustees report above and in the financial statements which follow.
In the year ended 31 March 2021 the charity made a surplus of £387,199 in relation to gross income of £2,849,150 (2020: £69,111, surplus on gross income of £2,533,585). Income had increased by 12.5% in 2021/21 compared to 8.9% in 2019/20. This is a substantial increase in the level of surplus and is continuing the positive trend for surpluses commenced last year. Even more impressive, this has been achieved against the background of COVID-19 plus (if that wasn't enough) a catastrophic flood to our main building in September 2020.
The keys to our very successful financial performance in 2020-21 are due to a number of aspects: 1) We finally paid off our Charity Bank loan in September 2020 out of cash reserves, while retaining our three month operational reserve. We had been preparing to make this payment in February but had deferred the repayment when the COVID crisis hit in order to ensure we had substantial cash reserves in the event that the COVID crisis caused a financial problem for the organisation.
2) The COVID crisis and lockdown did not cause us major financial issues. Our income (apart from donations, which is now a minor part of our income streams) was not severely affected since the services provided adapted to deal with lockdown, and our costs were actually improved by the shift to working from home. All credit is due to the extraordinary willingness and ability to adapt of our people to keep helping carers despite social isolation and all the negatives that the crisis threw at them - their amazing drive to keep helping carers is a highlight of this most unusual year.
3) Just as lockdown eased (for the first time) we were hit by a flash flood which inundated the building at 123 Midland Road. This caused substantial damage not just from the force of the water but also water damage to fixtures and fittings. A protracted period of wrangling with our insurers, who were about as far from customer friendly as you can get, then followed. An extremely stressful period of months arguing with insurers was at least rewarded by a good payout - we then managed the contracts for the rebuilding work ourselves rather than letting our insurers manage it, with the result that our rebuilding has not only enhanced the building and for less than the amount the insurers paid out, but also undertaken various other elements including boiler replacement and rewiring work that will reduce some of our maintenance costs in the next few years. It should be noted that one of the reasons for the high cash surplus at the end of the year was due to Northamptonshire Carers having received the insurance monies but at the end of the financial year had not spent the monies on the refurbishment work (which occurred during financial year 2021-22).
4) Tribute should also be paid to the teams who have achieved an increasingly diverse number of different income streams, whether donations, grants or contracts. This diversity is a prime reason why we were not hit badly (in financial terms) by the COVID crisis compared to other charities reliant on donations or high street trading, which dried up during lockdown.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
Finally, while it is a superb achievement that the organisation continues to grow and flourish with new income streams, new contracts and expanding services to carers, our challenge for the next few years is to maintain that momentum without compromising the quality of what we deliver. To make this happen, our costs will need to rise, not just for the direct delivery of services but also in the support areas which are essential to make all this happen. For the next few years, our challenges will be to ensure that the organisation remains stable and viable, so it is likely that this year's large surplus will not be repeated. Our goals are to: o Continue our growth in services to carers
o Continue to actively and successfully manage our costs
o Maintain at least three months of operational reserves
o Continue to deliver a more modest surplus each year.
At 31 March 2021 the charity has reserves of £933,918 of which £149,021 is held on restricted funds, and £287,257 represents the book value of the charity's freehold office in Wellingborough.
Reserves policy
The Trustees policy is to create and maintain a level of free (i.e. readily realisable) reserves sufficient to allow the organisation to operate for a minimum of three months without income. This level was achieved, even allowing for the repayment of the Charity Bank loan, during the year and will continue to be kept under review and recalculated when necessary.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
STRUCTURE, GOVERNANCE AND MANAGEMENT Governing document
The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.
Charity constitution
Northamptonshire Carers is a Registered Charity and a Company Limited by Guarantee and has both a Memorandum of Association and Articles of Association.
In preparing this report and accounts the trustees have had regard to the guidance issued by the Charity Commission.
Recruitment and appointment of new trustees
The Charity follows the process around Trustee Recruitment in the following way:-
a) Annual skills knowledge and experience mapping of current Trustee Board against organisational and strategic need. This both highlights strength based positions but also flags up any gaps. This would then lead into a potential recruitment process for Trustees. This would take one of two forms. Either the Charity would identify the need for a topic specialist around a certain area or there would be a general recruitment process with the vacancy being advertised via internal and external networks.
b) There is then a formal process of application and interviews by members of the Board.
c) On most occasions, a newly appointed Trustee will join the Board on an ongoing basis (subject of course to the election rules). However, the constitution of the Charity does also allow for a Trustee to be appointed for a set period of time around a particular specialism or need for the organisation.
d) The Charity follows good practice guidance around Trustee recruitment and induction from the Charity Commission.
Organisational Structure
The number of trustees shall be up to 12, at least 9 of who shall be elected from the membership of the Charity, 3 of who may be co-opted by the remaining trustees. At least 7 of the trustees shall be or have been Carers. If the number is less than 12, then numbers shall be reduced in proportion.
The Organisation is fortunate in the membership and skills of the board with Trustees that not only have personal experience of the Caring role but also experience and qualifications related to, Health and Social Care, Education, Primary Care, Communications, the legal profession and business.
Decision making
The major funders may nominate up to 3 trustees, but these shall be non-voting members. The trustees are responsible for the appointment of Honorary Officers. Our objectives are secured through delegation of dayto-day activity to the Director and his staff. These objectives are elaborated on in the ensuing paragraphs of this report.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
STRUCTURE, GOVERNANCE AND MANAGEMENT Induction and training of new trustees
An induction is prepared and delivered when a Trustee commences their role.
This includes background on the organisation and its services, the role of the volunteer, a list of all staff members and volunteers, an overview of the organisation structure and Management, copies of all the relevant policies including the Volunteer Policy, essential procedures, details of on-going training and reviews and other information as appropriate to the volunteer role.
There is a trial period of 3 months to give the organisation and the volunteer time to discover if they are suited to each other. A review is made midway through the trial period and also at the end. However, at any time the Organisation and the Volunteer may terminate the agreement, preferably by mutual consent.
Key management remuneration
All organisational roles including Management ones are set within NJC scales as published and used by the Statutory and Voluntary Sector. Occasionally, a role or piece of work may have a performance related pay element to it.
Risk assessment
The committee does not believe there are any substantial risks beyond those liabilities disclosed in its Annual Report and Accounts. However, the programme of public sector spending cuts and resultant reductions in statutory funding to third sector organisations will continue to impact on the third sector, Carers and service users, both from the point of view of our delivery of services and also in increasing the need for those services. COVID-19 and the continuing programmes of social isolation does pose a risk for the future, but our experience to date suggests that COVID is not substantially threatening our financial position, and the excellent work by all staff in adapting and responding to the changing social landscape is minimising and managing the operational risk posed by COVID.
CHIEF EXECUTIVE OFFICER
Mark Major
STATEMENT OF TRUSTEES' RESPONSIBILITIES
The trustees (who are also the directors of Northamptonshire Carers for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to
-
select suitable accounting policies and then apply them consistently;
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observe the methods and principles in the Charity SORP;
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make judgements and estimates that are reasonable and prudent;
-
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.
The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In so far as the trustees are aware:
-
there is no relevant audit information of which the charitable company's auditors are unaware; and
-
the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.
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NORTHAMPTONSHIRE CARERS
REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021
AUDITORS
The auditors, DNG Dove Naish LLP, Statutory Auditor, will be proposed for re-appointment at the forthcoming Annual General Meeting.
Approved by order of the Board of Trustees on 19[th] October 2021 and signed on its behalf by:
.................................................................
Mrs S G Jones - Trustee
Page 19
REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES OF NORTHAMPTONSHIRE CARERS
Opinion
We have audited the financial statements of Northamptonshire Carers (the 'charitable company') for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Statement of Financial Position, the Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements:
-
give a true and fair view of the state of the charitable company's affairs as at 31 March 2021 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
-
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
Other information
The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.
Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.
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REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES OF NORTHAMPTONSHIRE CARERS
Matters on which we are required to report by exception
We have nothing to report in respect of the following matters where the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:
-
the information given in the Report of the Trustees is inconsistent in any material respect with the financial statements; or
-
the charitable company has not kept adequate accounting records; or
-
the financial statements are not in agreement with the accounting records and returns; or
-
we have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
Our responsibilities for the audit of the financial statements
We have been appointed as auditors under Section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
We considered the opportunities and incentives that may exist within the charity for fraud and identified the greatest potential for fraud in the following areas: timing of recognition of income, posting of unusual journals along with complex transactions and manipulating the Charity's key performance indicators to meet targets. We discussed these risks with client management, designed audit procedures to test the timing of income, tested a sample of journals to confirm they were appropriate and reviewed areas of judgement for indicators of management bias to address these risks.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.
Page 21
REPORT OF THE INDEPENDENT AUDITORS TO THE TRUSTEES OF NORTHAMPTONSHIRE CARERS
Use of our report
This report is made solely to the charitable company's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company's trustees those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's trustees as a body, for our audit work, for this report, or for the opinions we have formed.
DNG Dove Naish LLP, Statutory Auditor Eligible to act as an auditor in terms of Section 1212 of the Companies Act 2006 Eagle House 28 Billing Road Northampton Northamptonshire NN1 5AJ
Date: 4 November 2021
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NORTHAMPTONSHIRE CARERS
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021
| Notes INCOME AND ENDOWMENTS FROM Donations and legacies 2 Charitable activities 4 Charitable activities Investment income 3 Other income Total EXPENDITURE ON Raising funds 5 Charitable activities 6 Charitable activities Total NET INCOME Transfers between funds 18 Net movement in funds RECONCILIATION OF FUNDS Total funds brought forward TOTAL FUNDS CARRIED FORWARD |
Unrestricted funds £ 87,600 2,158,376 1,486 163,203 2,410,665 577 2,030,897 2,030,897 379,191 4,585 383,776 401,121 784,397 |
Restricted funds £ - 438,485 - - 438,485 - 430,477 430,477 8,008 (4,585) 3,423 145,598 149,021 |
2021 Total funds £ 87,600 2,596,861 1,486 163,203 2,849,150 577 2,461,374 2,461,951 387,199 - 387,199 546,719 933,918 |
2020 Total funds £ 90,690 2,438,364 4,531 - |
|---|---|---|---|---|
| 2,533,585 86 2,464,388 |
||||
| 2,464,474 | ||||
| 69,111 - |
||||
| 69,111 477,608 |
||||
| 546,719 |
The notes form part of these financial statements
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NORTHAMPTONSHIRE CARERS
STATEMENT OF FINANCIAL POSITION 31 MARCH 2021
| Notes FIXED ASSETS Tangible assets 13 CURRENT ASSETS Debtors 14 Cash at bank CREDITORS Amounts falling due within one year 15 NET CURRENT ASSETS TOTAL ASSETS LESS CURRENT LIABILITIES NET ASSETS FUNDS 18 Unrestricted funds Restricted funds TOTAL FUNDS |
Unrestricted funds £ 379,642 92,484 481,192 573,676 (168,421) 405,255 784,897 784,897 |
Restricted funds £ 1,983 - 147,661 147,661 (623) 147,038 149,021 149,021 |
2021 Total funds £ 381,625 92,484 628,853 721,337 (169,044) 552,293 933,918 933,918 784,897 149,021 933,918 |
2020 Total funds £ 377,827 16,851 478,520 495,371 (326,479) 168,892 546,719 546,719 401,121 145,598 546,719 |
|---|---|---|---|---|
The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.
The members have not deposited notice, pursuant to Section 476 of the Companies Act 2006 requiring an audit of these financial statements.
The trustees acknowledge their responsibilities for
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(a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and
-
(b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.
These financial statements have been audited under the requirements of Section 145 of the Charities Act 2011.
The notes form part of these financial statements
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NORTHAMPTONSHIRE CARERS
STATEMENT OF FINANCIAL POSITION - continued 31 MARCH 2021
These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.
The financial statements were approved by the Board of Trustees and authorised for issue on 19[th] October 2021 and were signed on its behalf by:
............................................. S G Jones - Trustee
The notes form part of these financial statements
Page 25
NORTHAMPTONSHIRE CARERS
STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021
| Notes Cash flows from operating activities Cash generated from operations 1 Interest paid Net cash provided by operating activities Cash flows from investing activities Purchase of tangible fixed assets Sale of tangible fixed assets Interest received Net cash used in investing activities Cash flows from financing activities Loan repayments in year Net cash used in financing activities Change in cash and cash equivalents in the reporting period Cash and cash equivalents at the beginning of the reporting period 2 Cash and cash equivalents at the end of the reporting period 2 |
2021 £ 346,633 (2,969) 343,664 (25,920) 821 336 (24,763) (140,505) (140,505) 178,396 450,457 628,853 |
2020 £ 158,575 (6,462) 152,113 (21,428) 15,500 686 (5,242) (4,912) (4,912) 141,959 308,498 450,457 |
|---|---|---|
The notes form part of these financial statements
Page 26
NORTHAMPTONSHIRE CARERS
NOTES TO THE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021
| 1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES 2021 £ Net income for the reporting period (as per the Statement of Financial Activities) 387,199 Adjustments for: Depreciation charges 21,318 Profit on disposal of fixed assets (17) Interest received (336) Interest paid 2,969 (Increase)/decrease in debtors (75,633) Increase/(decrease) in creditors 11,133 Net cash provided by operations 346,633 2. ANALYSIS OF CASH AND CASH EQUIVALENTS 2021 £ Notice deposits (less than 3 months) 628,853 Overdrafts included in bank loans and overdrafts falling due within one year - Total cash and cash equivalents 628,853 3. ANALYSIS OF CHANGES IN NET FUNDS |
2020 £ 69,111 17,707 - (686) 6,462 66,761 (780) 158,575 2020 £ 478,520 (28,063) 450,457 |
|---|---|
| At 1/4/20 | Cash flow | At 31/3/21 | |
|---|---|---|---|
| £ | £ | £ | |
| Net cash | |||
| Cash at bank | 478,520 | 150,333 | 628,853 |
| Bank overdraft | (28,063) | 28,063 | - |
| 450,457 | 178,396 | 628,853 | |
| Debt | |||
| Debts falling due within 1 year | (140,505) | 140,505 | - |
| (140,505) | 140,505 | - | |
| Total | 309,952 | 318,901 | 628,853 |
The notes form part of these financial statements
Page 27
NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021
1. ACCOUNTING POLICIES
Statutory information
Northamptonshire Carers is a charitable company , limited by guarantee, registered in England and Wales. The charity's registered number and registered office can be found on the Company information page.
Basis of preparing the financial statements
The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.
The presentation currency for the financial statements is the Pound Sterling (£).
Significant Judgements and Estimates
The preparation of financial statements requires the use of certain critical accounting estimates. It also requires management to exercise its judgement in the process of applying the company accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the financial statements are disclosed within the individual accounting policies below.
Going concern
At the time of approving the accounts, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the Trustees continue to adopt the going concern basis of accounting in preparing the accounts.
Income
All income, including government grants, is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.
Expenditure
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.
Allocation and apportionment of costs
The greater part of payroll costs are allocated specifically to the projects or funding streams on which the employees work. Similarly, where possible, overheads are specifically allocated. Remaining payroll, administrative and core costs are then apportioned on an estimated percentage basis related to the overall time input or expected cost of separate projects or funding streams.
Tangible fixed assets
Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.
Freehold property - 2% on cost Holiday Lodges - 10% on cost Computer equipment - 25% on reducing balance
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
1. ACCOUNTING POLICIES - continued
Tangible fixed assets
Fixed assets are stated at cost less accumulated depreciation and accumulated impairment losses. Where parts of an item of property, plant and equipment have different useful lives, they are accounted for as separate items of property, plant and equipment.
Depreciation methods, useful lives and residual values are reviewed at each balance sheet date. The selection of these residual values and estimated lives requires the exercise of judgement. The directors are required to assess whether there is an indication of impairment to the carrying value of assets. In making that assessment, judgements are made in estimating value in use. The directors consider that the individual carrying values of assets are supportable by their value in use.
Taxation
The charity is exempt from corporation tax on its charitable activities.
Fund accounting
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
Pension costs and other post-retirement benefits
The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.
Financial instruments
Cash and cash equivalents in the balance sheet comprise cash at banks and in hand and short term deposits with an original maturity date of three months or less.
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in the SOFA under administrative expenses.
Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the entity after deducting all of its financial liabilities.
Where the contractual obligations of financial instruments are equivalent to a similar debt instrument, those financial instruments are classed as financial liabilities. Financial liabilities are presented as such in the balance sheet. Finance costs and gains or losses relating to financial liabilities are included in the profit and loss account. Finance costs are calculated so as to produce a constant rate of return on the outstanding liability.
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
| 2. DONATIONS AND LEGACIES Donations Gift aid 3. INVESTMENT INCOME Rents received Deposit account interest 4. INCOME FROM CHARITABLE ACTIVITIES Activity Grants and contract income Charitable activities Grants received, included in the above, are as follows: NCC - Delayed Transfer of Care NCC Lot Funding NHS Lot Funding Nene CCG Dementia Care Carers Trust Margaret Giffen Charitable Trust BBC Children in Need Constance Travis Trust Other NCC Age Well Postcode Lottery Big Lottery Fund Commsortia Northamptonshire Community Foundation Spirit of 2012 Northants Police & Crime Commissioner Carers Trust NNC- Young Carers Support John Salmons Legacy Fund Wellingborough County Council Northamptonshire Sport North Northamptonshire Council Northampton General Hospital NCC- Young Carer The Kirby Laing Foundation Northamptonshire County Council- COVID19 Carried forward |
2021 £ 87,406 194 87,600 2021 £ 1,150 336 1,486 2021 £ 2,596,861 2021 £ - 648,900 913,670 417,552 54,013 - 45,448 3,000 - 4,500 1,200 113,046 15,554 8,121 95,994 - - - - 13,283 575 25,000 8,918 120,000 10,000 60,049 2,558,823 |
2020 £ 89,273 1,417 90,690 2020 £ 3,845 686 4,531 2020 £ 2,438,364 2020 £ 630,001 - 629,397 684,550 6,750 35,000 45,788 4,000 11,422 29,500 - 111,971 19,560 7,060 77,111 9,700 11,554 120,000 5,000 - - - - - - - 2,438,364 |
||
|---|---|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
| 4. INCOME FROM CHARITABLE ACTIVITIES - continued Brought forward NHS Trust 3 Helping Hands NHS Northamptonshire Clincial Commissioning Group 5. RAISING FUNDS Raising donations and legacies Sundries 6. CHARITABLE ACTIVITIES COSTS Charitable activities 7. SUPPORT COSTS Management Finance £ £ Charitable activities 252,628 3,479 Support costs, included in the above, are as follows: Management Wages Social security Pensions Rent, rates and water Insurance Light and heat Telephone Postage and stationery Advertising Sundries Office equipment Cleaning Repairs and servicing Carried forward |
Direct Costs £ 2,134,086 Information technology £ 46,773 |
2021 £ 2,558,823 16,538 1,500 20,000 2,596,861 2021 £ 577 Support costs (see note 7) £ 327,288 Governance costs £ 24,408 2021 Charitable activities £ 118,200 9,366 6,676 1,364 12,537 2,914 24,064 18,569 3,675 5,190 2,717 4,122 4,073 213,467 |
2020 £ 2,438,364 - - - 2,438,364 2020 £ 86 Totals £ 2,461,374 Totals £ 327,288 2020 Total activities £ 113,344 8,695 6,399 10,875 8,787 5,585 18,706 23,614 10,686 1,925 1,268 3,485 3,135 216,504 |
|---|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
7. SUPPORT COSTS - continued
Management - continued
| Brought forward Legal fees, bookkeeping etc. Other professional fees HR support Depreciation of tangible and heritage assets Loss on sale of tangible fixed assets Finance Bank charges Bank loan interest Information technology Computer costs and IT support Governance costs Trustees' expenses Auditors' remuneration Auditors' remuneration for non audit work |
2021 Charitable activities £ 213,467 10,241 11,951 3,168 13,818 (17) 252,628 2021 Charitable activities £ 510 2,969 3,479 2021 Charitable activities £ 46,773 2021 Charitable activities £ - 7,560 16,848 24,408 |
2020 Total activities £ 216,504 10,500 1,862 3,168 16,207 - 248,241 2020 Total activities £ 590 6,462 7,052 2020 Total activities £ 29,628 2020 Total activities £ 342 7,200 16,242 23,784 |
|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
8. NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
| Depreciation - owned assets Surplus on disposal of fixed assets 9. AUDITORS' REMUNERATION Fees payable to the charity's auditors for the audit of the charity's financial statements Auditors' remuneration for non audit work |
2021 £ 21,318 (17) 2021 £ 7,560 16,848 |
2020 £ 17,707 - 2020 £ 7,200 16,242 |
|---|---|---|
10. TRUSTEES' REMUNERATION AND BENEFITS
There were no trustees' remuneration or other benefits for the year ended 31 March 2021 nor for the year ended 31 March 2020.
Trustees' expenses
| 2021 £ Trustees' expenses - |
2020 £ 342 |
|---|---|
No expenses were reimbursed to trustees in the financial year (2020:1).
11. STAFF COSTS
| Wages and salaries Social security costs Other pension costs |
2021 £ 1,369,437 97,017 69,116 1,535,570 |
2020 £ 1,135,631 78,095 63,002 1,276,728 |
|---|---|---|
During the year, employees received benefits in kind totalling £5,840 (2020: £3,254).
The average monthly number of employees during the year was as follows:
| Carers support and administration | 2021 75 |
2020 69 |
|---|---|---|
No employees received remuneration in excess of £60,000.
The key management personnel are the trustees and the Chief Executive. The salaries paid to key management personnel in the year amounted to £52,885.
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
| 12. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unrestricted funds £ INCOME AND ENDOWMENTS FROM Donations and legacies 90,689 Charitable activities Charitable activities 2,129,931 Investment income 4,531 Total 2,225,151 EXPENDITURE ON Raising funds 84 Charitable activities Charitable activities 2,220,626 Total 2,220,710 NET INCOME 4,441 Transfers between funds 530 Net movement in funds 4,971 RECONCILIATION OF FUNDS Total funds brought forward 396,152 TOTAL FUNDS CARRIED FORWARD 401,123 |
Restricted funds £ 1 308,433 - 308,434 2 243,762 243,764 64,670 (530) 64,140 81,456 145,596 |
Total funds £ 90,690 2,438,364 4,531 |
|---|---|---|
| 2,533,585 86 2,464,388 |
||
| 2,464,474 | ||
| 69,111 - |
||
| 69,111 477,608 |
||
| 546,719 |
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
| 13. | TANGIBLE FIXED ASSETS | ||||||
|---|---|---|---|---|---|---|---|
| Freehold | Holiday | Computer | |||||
| property | Lodges | equipment | Totals |
||||
| £ | £ | £ | £ | ||||
| COST | |||||||
| At 1 April 2020 | 333,855 | 74,995 | 21,428 | 430,278 | |||
| Additions | - | - | 25,920 | 25,920 | |||
| Disposals | - | - | (821) | (821) | |||
| At 31 March 2021 | 333,855 | 74,995 | 46,527 | 455,377 | |||
| DEPRECIATION | |||||||
| At 1 April 2020 | 39,921 | 9,000 | 3,530 | 52,451 | |||
| Charge for year | 6,677 | 7,500 | 7,141 | 21,318 | |||
| Eliminated on disposal | - | - | (17) | (17) | |||
| At 31 March 2021 | 46,598 | 16,500 | 10,654 | 73,752 | |||
| NET BOOK VALUE | |||||||
| At 31 March 2021 | 287,257 | 58,495 | 35,873 | 381,625 | |||
| At 31 March 2020 | 293,934 | 65,995 | 17,898 | 377,827 | |||
| 14. | DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR | ||||||
| 2021 | 2020 | ||||||
| £ | £ | ||||||
| Trade debtors | 84,963 | 9,033 | |||||
| Other debtors | 471 | 471 | |||||
| Prepayments | 7,050 | 7,347 | |||||
| 92,484 | 16,851 | ||||||
| 15. | CREDITORS: AMOUNTS FALLING DUE WITHIN | ONE YEAR | |||||
| 2021 | 2020 | ||||||
| £ | £ | ||||||
| Bank loans and overdrafts (see note 16) | - | 168,568 | |||||
| Trade creditors | 46,067 | 72,023 | |||||
| Social security and other taxes | 25,990 | 22,958 | |||||
| Other creditors | 8,758 | 8,227 | |||||
| Accruals | 88,229 | 54,703 | |||||
| 169,044 | 326,479 | ||||||
| Deferred income relates to invoicing for | non-government grant service | income early | which is to b | ||||
| carried out in the next financial year. | |||||||
| £ | |||||||
| Balance as at 31 March 2020 | - | ||||||
| Amount released to incoming resources | - | ||||||
| Amount deferred in year | 57,046 | ||||||
| Balance as at 31 March 2021 | 57,046 |
Deferred income relates to invoicing for non-government grant service income early which is to be carried out in the next financial year.
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
16. LOANS
An analysis of the maturity of loans is given below:
| Amounts falling due within one year on demand: Bank overdrafts Bank loans |
2021 £ - - - |
2020 £ 28,063 140,505 168,568 |
|---|---|---|
A technical bank overdraft arises where a fund is in deficit or where the fund comprises mainly noncash assets. This is not indicative of an actual overdraft facility at the bank.
17. LEASING AGREEMENTS
Minimum lease payments under non-cancellable operating leases fall due as follows:
| Within one year Between one and five years |
2021 £ 3,639 - 3,639 |
2020 £ 4,853 3,639 8,492 |
|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS
| Unrestricted funds General fund Property fund Restricted funds Holiday Lodge asset fund National Lottery Children in Need Carers Trust Community Foundation Carers Music Fund Children in Need Sibling support Northants Police & Crime Commissioner Rank Grant John Salmons Legacy Fund Northamptonshire Community Foundation Connecting Carers Services Collaboration Direct Carers Connections Carers Trust- Young Carers Staff Wellbeing Suede Respite Fund NHS Befriending Project Carers Trust Dementia Work TOTAL FUNDS |
At 1/4/20 £ 401,121 - 401,121 49,555 29,656 - 8,297 3,241 38,690 1,552 6,640 2,967 5,000 - - - - - - - - 145,598 546,719 |
Net movement in funds £ 215,988 163,203 379,191 - (1,151) 1,270 (8,297) (3,241) 2,489 (1,552) (6,640) (2,967) (5,000) 2,500 1,361 912 12 2,000 5,000 19,000 2,312 8,008 387,199 |
Transfers between funds £ 4,585 - 4,585 - - - - - - - - - - - (1,361) (912) - - - - (2,312) (4,585) - |
At 31/3/21 £ 621,694 163,203 784,897 49,555 28,505 1,270 - - 41,179 - - - - 2,500 - - 12 2,000 5,000 19,000 - 149,021 933,918 |
|---|---|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS - continued
Net movement in funds, included in the above are as follows:
| Unrestricted funds General fund Property fund Restricted funds National Lottery Children in Need Carers Trust Community Foundation Carers Music Fund Children in Need Sibling support Carers Trust- Carers Grants Age-Well fund Northants Police & Crime Commissioner My Mental Health Rank Grant John Salmons Legacy Fund Wellingborough Council Northamptonshire Sport Northamptonshire Community Foundation Northampton General Hospital Connecting Carers Services Collaboration Thinking Well Direct Carers Connections Carers Trust- Young Carers NCC- Infection Control NHS- Long COVID-19 Staff Wellbeing 3 Helping Hands NHS-HEP Suede Respite Fund NCC- Dementia Pathway NHS Befriending Project Carers Trust Dementia Work TOTAL FUNDS |
Incoming resources £ 2,247,462 163,203 2,410,665 113,046 36,345 3,121 - 93,994 9,103 500 4,500 - 3,250 - - 13,283 575 3,000 8,918 14,977 10,000 9,977 3,000 1,049 16,538 2,000 1,500 20,000 5,000 25,000 19,000 20,809 438,485 2,849,150 |
Resources expended £ (2,031,474) - (2,031,474) (114,197) (35,075) (11,418) (3,241) (91,505) (10,655) (500) (4,500) (6,640) (3,250) (2,967) (5,000) (13,283) (575) (500) (8,918) (13,616) (10,000) (9,065) (2,988) (1,049) (16,538) - (1,500) (20,000) - (25,000) - (18,497) (430,477) (2,461,951) |
Movement in funds £ 215,988 163,203 379,191 (1,151) 1,270 (8,297) (3,241) 2,489 (1,552) - - (6,640) - (2,967) (5,000) - - 2,500 - 1,361 - 912 12 - - 2,000 - - 5,000 - 19,000 2,312 8,008 387,199 |
|---|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS - continued
Comparatives for movement in funds
| Unrestricted funds General fund Fixed asset holiday lodge Young Carers Support Worker Carers Involvement and Engagement Restricted funds Holiday Lodge asset fund National Lottery Carers Trust Community Foundation Carers Music Fund Children in Need Sibling support Northants Police & Crime Commissioner Peer Support Rank Grant John Salmons Legacy Fund TOTAL FUNDS |
At 1/4/19 £ 344,060 15,500 35,000 1,592 396,152 49,555 26,174 2,486 3,241 - - - - - - 81,456 477,608 |
Net movement in funds £ 41,031 - (35,000) (1,592) 4,439 - 3,482 5,811 - 38,690 1,552 6,640 530 2,967 5,000 64,672 69,111 |
Transfers between funds £ 16,030 (15,500) - - 530 - - - - - - - (530) - - (530) - |
At 31/3/20 £ 401,121 - - - 401,121 49,555 29,656 8,297 3,241 38,690 1,552 6,640 - 2,967 5,000 145,598 546,719 |
|---|---|---|---|---|
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS - continued
Comparative net movement in funds, included in the above are as follows:
| Unrestricted funds General fund Young Carers Support Worker Carers Involvement and Engagement Restricted funds National Lottery Children in Need Carers Trust Carers Music Fund Children in Need Sibling support Carers Trust- Carers Grants Age-Well fund Northants Police & Crime Commissioner My Mental Health Peer Support Rank Grant Volunteer Sitting Service John Salmons Legacy Fund TOTAL FUNDS |
Incoming resources £ 2,225,150 - - 2,225,150 111,971 36,345 7,060 77,112 9,443 1,630 29,500 9,700 6,750 6,957 2,967 4,000 5,000 308,435 2,533,585 |
Resources expended £ (2,184,119) (35,000) (1,592) (2,220,711) (108,489) (36,345) (1,249) (38,422) (7,891) (1,630) (29,500) (3,060) (6,750) (6,427) - (4,000) - (243,763) (2,464,474) |
Movement in funds £ 41,031 (35,000) (1,592) 4,439 3,482 - 5,811 38,690 1,552 - - 6,640 - 530 2,967 - 5,000 64,672 69,111 |
|---|---|---|---|
The Fixed Asset Holiday Lodge fund is represented by holiday lodges which were purchased during 2011.
The Young Carers Support Worker fund is to facilitate and organise groups and activities for young carers.
The Carers Involvement and Engagement fund is to help carers who are taking part in committees, boards, engagement or involvement events and activities to cover expenses.
The National Lottery fund is to establish a network of volunteer Carer Champions across the county who are trained to be a point of contact for carers within local communities. To establish ongoing and one off social activities for carers.
The Children in Need fund is to provide monthly group sessions of fun activities for young carers aged 5 - 15 across Northamptonshire.
The Community Foundation fund is to carry out the Young Carer Ambassador Programme.
The Carers Trust fund is to provide information to older carers of someone with dementia about end of life care. To do so in a group setting with the aim of establishing self-sustaining support groups beyond the life of the grant.
The Carers Music fund is to provide music related activates to female carers.
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NORTHAMPTONSHIRE CARERS
NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS - continued
The Children in Need Sibling Support fund is to provide sibling carers support for young carers aged 5- 18 across Northamptonshire.
The Age-Well fund is to provide services to carers ages over 65.
The Northants Police & Crime Commissioner fund is to raise awareness of crime and fraud with the elderly in Wellingborough.
The My Mental Health fund is to raise awareness through activates for mental health for young and young adult carers aged 5-24.
The Peer support fund is to be used to in line with the peer support project.
The Rank Grant fund is to be used to in line with the work carried out with local GP surgeries.
The John Salmons Legacy fund is to be used to co-ordinate activities specifically designed for elderly carers whilst finding suitable options for the person they care-for so the carer can have a break.
The Volunteer Sitting Service is to be used for the activities of the volunteer Sitting Service.
The Wellingborough Council fund is to be used for short breaks for older carers and personal care component for the cared-for person.
The Northamptonshire Sport fund is to used for running bespoke groups sessions for carers.
The Northamptonshire Community Foundation fund is to used for the carers advocacy project.
The Northamptonshire General Hospital fund is to be used patients discharged from NGH.
The Connecting Carers Services Collaboration fund is to be used in reducing carer social isolation and increase resources to tackle carer loneliness.
The Thinking Well fund is to be used to support people living with Dementia and their carers.
The Direct Carers Connections fund is to be used used for the Direct Carers Connections project.
The Carers Trust- Young Carers fund is to be used on young carers, half for carers aged under 16 and the remaining half for young carers over 16 years old.
The NCC- Infection control grant is to be used on limiting the spread of COVID-19 within the charity.
The NHS-Long COVID 19 fund is to used to support patients who suffer from long COVID.
The Staff Wellbeing fund is to be used to support and maintain the wellbeing of the staff at Northamptonshire Carers.
The 3 Helping Hands fund is to be used for the specific carer support project.
The NHS-HEP fund is to be used to promote the awareness, and ultimately the take-up of Annual Health Checks (AHCs), amongst People with learning disabilities and People from BAME communities who have learning disabilities.
The Suede Respite Fund is to be used to provide music to carers.
The NCC- Dementia Pathway fund is to be used to support the dementia pathway project.
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NORTHAMPTONSHIRE CARERS NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021
18. MOVEMENT IN FUNDS - continued
The NHS Befriending Project fund is to be used for the befriending volunteer project.
The Carers Trust Dementia work fund is to be used for the befriending project.
The Property Fund relates to insurance proceeds to be spent on the repair of the charity's freehold property following flood damage.
Transfers between funds
Transfers between funds have been carried out due to the transfer of administration and management expenses.
19. RELATED PARTY DISCLOSURES
During the year, Nicola Best, who is the wife of Christopher Best, a Trustee of Northamptonshire Carers, received remuneration under employment contract of £14,350 (2020: £14,179) during the year.
During the year, Kirsty Major, who is the wife of CEO Mark Major, received remuneration under employment contract of £13,033 (2020: £9,391) during the year.
Page 42
NORTHAMPTONSHIRE CARERS
DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2021
| INCOME AND ENDOWMENTS Donations and legacies Donations Gift aid Investment income Rents received Deposit account interest Charitable activities Grants and contract income Other income Insurance proceeds Total incoming resources EXPENDITURE Raising donations and legacies Sundries Charitable activities Wages Social security Pensions Carers support costs Holiday lodge costs Business development and bid writing Travel Volunteers' expenses Training & conferences Direct payments Overnight care expenses Freehold property Support costs Management Wages Social security Pensions Carried forward |
2021 £ 87,406 194 87,600 1,150 336 1,486 2,596,861 163,203 2,849,150 577 1,251,500 87,651 62,440 536,167 4,101 34,088 9,003 2,018 3,091 135,479 1,048 7,500 2,134,086 118,200 9,366 6,676 134,242 |
2020 £ 89,273 1,417 90,690 3,845 686 4,531 2,438,364 - 2,533,585 86 1,022,287 69,400 56,603 536,982 14,239 40,322 40,120 12,419 8,264 138,889 214,658 1,500 2,155,683 113,344 8,695 6,399 128,438 |
|---|---|---|
This page does not form part of the statutory financial statements
Page 43
NORTHAMPTONSHIRE CARERS
DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2021
| Management Brought forward Rent, rates and water Insurance Light and heat Telephone Postage and stationery Advertising Sundries Office equipment Cleaning Repairs and servicing Legal fees, bookkeeping etc. Other professional fees HR support Depreciation of tangible and heritage assets Loss on sale of tangible fixed assets Finance Bank charges Bank loan interest Information technology Computer costs and IT support Governance costs Trustees' expenses Auditors' remuneration Auditors' remuneration for non audit work Total resources expended Net income |
2021 £ 134,242 1,364 12,537 2,914 24,064 18,569 3,675 5,190 2,717 4,122 4,073 10,241 11,951 3,168 13,818 (17) 252,628 510 2,969 3,479 46,773 - 7,560 16,848 24,408 2,461,951 387,199 |
2020 £ 128,438 10,875 8,787 5,585 18,706 23,614 10,686 1,925 1,268 3,485 3,135 10,500 1,862 3,168 16,207 - 248,241 590 6,462 7,052 29,628 342 7,200 16,242 23,784 2,464,474 69,111 |
|---|---|---|
This page does not form part of the statutory financial statements
Page 44
NORTHAMPTONSHIRE CARERS
LIST OF FUNDERS FOR THE YEAR ENDED 31 MARCH 2021
3H Helping Hands Wellingborough Airways PCC All Saints Amazon Europe and Amazon Smile BBC Children in Need Benevity Netflix Carers Trust Charitable Giving Colemans Commonwealth Organisation Communities Aid Foundation Co-operative Society Corby Lottery Corby Phoenix Rotary Club Facebook Go Cardless Just Giving Kettering Quakers Local Giving Local Lotto Mothers Union Diocese of Peterborough Moulton School Northampton Lottery Northampton Saints RUFC Northamptonshire Community Aid Foundation Northamptonshire County Council Northamptonshire County Golf Club Northamptonshire NHS Northamptonshire Healthcare Foundation Trust Northwick Trust Otter Stone Limited PCC Weston Favell Rotary Clubs in Northamptonshire Spirit of 2012 Stripe The Big Give The Faraway Children’s Society The Football Association The National Lottery The Suede Foundation Towcester & District Lions Club Charitable Trust Virgin Money Waitrose White Stuff Wilson Foundation
Plus, many more individual donations both cheques and online from sponsors and supporters too numerous to mention individually.
This page does not form part of the statutory financial statements
Page 45