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2021-03-31-accounts

Charity numb•r- 1069906 Company number.. 03294424 AGE UK NORTHAMPTONSHIRE (Limited by Guarantee) AND ITS SUBSIDIARY UNDERTAKING FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING CONTENTS Page R¢ference and Admlnlstratfv• D•talls of th• Charlty. bts Trusta•s and Advlsèrn Trustè••' Report 2-15 Ind•p8nd•nt Audttorfs Report on the Flnanclal Statements 16-16 Con¥olldated Statoment of FlnancEal ActS¥Stlg8 19-20 Consolldat8d Balan¢• Sh••t 21 Charity Balance Sh8•t Consolldatod Statam¢nt of Ca¥h Flo 23 Notes to th• Flnanclal St*tsmtrnts 24-43

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING REFERENCE AND ADMINISTFiATIVE DETAILS OF THE CHARrrY. ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2021 Trustges Anne Agnes G(x)dman (￿tIred 18 November 20201 Judith Rctjinson {retired 18 NovemLw 20201 Julka Faulkner Peter Ntham Lee Penelope ma￿)￿ Iretired 18 November 20201 Robert William W¢)Jtton Paul Robert 8erb"n Andrew Grahan Re•s Ann Battom John Corbi5hley Kewn Rhydderch Williams Charfty rnglstered number 1059995 Prlnclpal offic• The William And Patricia Venton Centre Yth Road Northampton NNI 5QJ Chlef axecutlv• offlcer Christcyher Duff Indgp•nd¢nt audiior MHA macInly￿ Hud$¢)n Chartered Accountants Peterbridge H¢)use Tne Lakes Northampton NN4 7HB Bank•rs Bank ol S¢¢lland PLC Edinburgh Sollcltor8 Wiknn BrcAvn8 The Manor House 12 Market Squwe Higham Ferrers Northampknshire NN10 8BT Page 1

AGE UK NORTHAMPTONSHIRE ANO ITS sU&￿DIARy UNDERTAKING TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2021 The Twstees Ivtho a￿ directors for thg purrx)s8s of ihe Companies Act) present the report of the charitablo npany and its subspjiaries (Age UK Northamptonshire Trading Limited 8nd The Venton 2000 Settlemenll. tcgeth&r Ath thè fin8neaal statements f￿ Ihe year end&J 31 March 2021. The financial statements comply wth the ChaTrties Act 2011. the Companie5 Act 2006. the Memorandum and Artides of Assock4tion, and Accounling and Reporting by Charities.. Statement of Recommendad Pracb'ce applicable to Charities preparing their accounts in accordance wth the Financial Reporbng Standard appI￿able in the UK and the Republic of Ireland IFRS 1021 (the Charits SORP IFRS10211. No director had any bel￿fIcial interest In the chèrrtable comw)y or its subs￿1￿. Obl•etlv•s and actlvltlos Poll¢l•s and objectfves In ccofdance wth its ￿￿orandUm and Articl8s of As￿latIOn the Charrtab￿ ecmp8nYs principal a¢tiMts'es are lo prom¢)tg the wellbeing of older in kter lrfe in Northamptonshire by helping to make life fulfilling and enjoyable, lo broaden ihe range of choice and opportunrties open lo ¢Jlder pwle and to make th&r view5 known. SeNi¢es are avaiL4ble lo all older people 8¢ross NMhampton$hiro. There has been no change in the mission or objéctives sinGe the last annual repoTL The Tnjstees ¢onfim thal they have referred to the guidance coniained in the Charity Commission's Public Benefit Guidance when reviewng the chantabte compan￿5 aims and objects'ves and in planning lulure activities. Age UK Northamplonshire ￿re$ for c4der p￿. We h them to make thè of lrfe and to have a secure and dignified old age. Age UK Northarnptonshire will.. Prowde 8 wider range ol senri¢es. products an¢J cpportunities lo larggr numbers of older people. B& dependable and adaptable, buskiess like but compasswjnate. Older people wll still rwnise us 0$ an ind8pendgnt charity, part of their communty and the organi881ion that they can depend on, more than any other, to treat Ihem like a human being. The Chority promdes a range of SeN￿e8 lo improve the qualty of older peoples lives, promote independence and prevent them falling into fraitty, poverty and isolation. We are r￿niSed as the foremost 10¢81 chanty lor older people in the County and an org8Trisation that oldw people can depend on lo treat them with dignty and resFecL Services available are.. Responsive adwce and infomiation. This indudes general erftjuiiies. our thce and inl¢m*ion, monoy management, sKJnposting to other servw and our benefits advKe. High qualrty NHS funded services. This includes our Extra Hel) al the End of knfe. Hospital Discharge, Collaborative Care, support serwces for patients in Kèttenng and Northampton General HoS￿laIS and other work funded by the NHS and GP pract￿, in partKuLar. our wial prescribing link workers for four Personajised Care NeN%ths in Ihe Norlh of the Cwnty. Popular chaTged for swvs. This includes our Day Care centres Iwellbeingl and associated transport. Domestic Care. Foclcare, Resprte sth.ng Sèrvices. H3nd￿nan and Gardening Setmces logether wlh a range of otner wEiiDeing support aciiwties. InciuUirvJ a¢Mies ana iuncn c￿￿S. Page 2

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Objective5 and activitie5 Icontinuedl c(￿n￿lItIve traded products. This indudÈs natkjnaty prttrid&l in#uTxnces-. trxvel, hause. together with Dther Commercial￿ competitive suppthl products., stairltfts, hearing a￿s. funèral plans. and lottery. It also includes local￿ agreéd ref8rrals to suppliws on ¥ vany of se￿e$, inthding hearing t&stS 8rKI power of 8ttornèy. Wa also have a r8nge of ctynmunity fundiNJ suppjrt admties in order to raisé unreslrfded Income for tha Charity. This includes wr work lo raise w)lunt3ry inc(xne. incjuding business devek¥)ment. fundraising aclivilies, kgacies. donatu)s and our retal activilies Ihiough OLbr high street sws. Trust•ts ackntswl￿￿ thè irnport8nc• of the whole Age UK Northompton8hiro tsam, staff and volunle¢rs, to tho 5u¢cgssful ddivery of our Sem￿$, incI￿￿1n9 fundraisiNJ support. Achlevem8nts and p•rforman¢• Ov•rall This last year has been extremety detriment￿ fcv the ￿lIb$ing of many cJer people. There has t￿n crisis, enforced isolation. fear and restr￿lon. ¢Jtynin81ed by Covi&19 parKlembc risks. There has also been 8 tragic loss of life, particularfy frcNn those in homes. Age UK Northamptonshiro's WQtk to $upport our clients has been st1¥p￿ and $18rted 8nd halft faced a great deal of uncertainty 8ThJ di$rupl)n. The Cowd-19 cri¥$ hrt in late March 2020. All our Day Care and Transwt provs¢on was suspended and our 7 cenlres were closed. Our dt)meslt Care and support in Il hcAne was also suspended t￿ether with our footcare. qardening and 'sitting' resprte care $erwces. Our 8 retail shops also closed. Our hospital based BerV￿e5 were inrtk91ty very busy but then quickty r&Juced as the numbers d dder patients in hospiial reduced markedly. Age UK Northamplonshire Ic¢ussed on maintaining as m8ny of its serM¢es ag it could. We maintained our NHS contracted services Ihroughoul the whok ol the finanaal year. Atthough some charged for services were lor¢ed to cloBe durino the earty lockdown6. most have been open and available throuohout the ¥e8r. Day centre pwsion was reinstated, albert in smaller centres and wrth f￿r ¢I￿ntS from O¢t¢)ber 2020. The Charity al80 introduced a Tange of emergerw 8eThKe8, up antj Nnning Irryn Ihg first lockdowns and gV8ilable for 811 older people whether they eKsb"ng clients. During the yoar we provided,, 9,226 welfare ¢alls 1,659 befr￿ndIng calfs 6.723 hot meals 2,103 sh¢pping trips 234 medication presCript￿￿S and Over 1,400 other positive inleryenlion The headquarters premises at 31 Billing Ro&J was sold in Octcl)er 2020 and the headquarters of Age UK Northamplonshire moved to The William and Patricia Venton Centre. The Charrty was in negots'ation on alternative office premises but these were stopped in favour of the Venton Centre. The main reason was the need to change the fomiat of Day Centre prowsion order to keep cl￿ntS sale as a response to the Cothd-19 challenges. The Venton Centre is rw tK)th office aCtcffiM￿1alion toyether with a ￿uced prowsK)n of new Day Services. Overall, the move alkthtd the Charity lo maintain cyjr key Day Centre services whi151 reduuno the costs of overheads. Page 3

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Achlevements and performance (Continu￿ The Board of TrustéÈs rèmained ex)nslant throughoLJt 2020r21. The work of the Board of Trustees has been dominated by the fesponse lo the Cowd-19 crisis. The Board of Trustee and Committee meetirngs have moved 'on-line'. Internal director. senu manager and Siaff Assemblies have also been held 'on-Iine'. All the staff of Aoe UK Northamptonshir8 wem abl• to I￿rk rem<ly as the crisis developed and new w8y8 Df working wèrè develcped. The total number ol active client ￿COUnt$ for Age UK Northamptonshire ￿1￿Ced very slightly Irorn 15,678 al the start of April 2020 to 15.451 by the end of March 2021. This Ir￿uded 2,745 new client accounts14,313 in 20191201. The main reason lor the large dfop in new clients was the discontinuation of the Northampton General Hosprtal Service8 due to th• Cowt19 pandemr. Most other services saw a sm811 reduction in thè numbars of n6w clients although our Exlra Help at the End of Life saw an increase 278 in 2019r20 10 332 in 2020r21. The seivice wrth Ihe SIr￿geSt numbers of dKnts were Advice and InfomiatK>n11.091 new clients), Kettering General Hoswtal11,C69 new d￿nIs) and our Hospifal Distharge and C￿mUnity T8am1857 new clients) and r COV￿ ernergency services at 804 new individual ¢lients during the Y￿r. 11 is also posilNe lo note that our serwces are accessed frryn across the County. with 8 Spregd of clianl PO8leedes rnfiecting the cenlres of popul81iM and 8180 m￿8 rur81 are88 and w118ge8. lrnityyP••d• 2QQO i?oo iooo ithlrn 500 WII ￿tr2 WIJ W14 AP16 WI? W 11149 l#Q9 Hlll¢ XIIII IIM12 ANI3 1#114 1*115 111?6 IIN17 NNi• oilitr The ehlrts below shcm the ethn￿rtY gender of our elients ift the ￿r. These record6 indicate th8t èthnieity, Whe￿ declared, does match the profile of Ihe c4der population fr(xn which ¢)ur clients are drawn. In the UK, accordin9 to Northamplonshire's Joint Slralegic Needs Analy3is. ihe populat￿ of non-white older people over age £S is 2.8 percent. The gender ba￿nce of clients continues to be very similar to the previous year wrth a hvJh&r proportion d known fèmalè clK8nts. The totals ￿n9 f8mal8. 33% male and 18% not statod. (P￿aSe note that these percentsges haw be¢n rounded up.) 27% 64% Page 4

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES, REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 A¢hlov•monts and ￿rfornan￿ Icontinuedl •IKCwbe•n15.4 tj 10.4%) FltststAtrd¢S2 Othvr O&cklO ?XI othr Ethn • Othw 10 7W P4k5t4ni M.4%1 & A%wr4 (O V41 %¥he EU cthn11.SXI It￿￿11416 Whe 110 7 WhtsGyMyot Tr￿￿¢1 I￿1￿ Cilttst Getsder 49% 33% H•alth and S¥f•ty The accident report for ye8r Aprll 2020 to March 2021 Is enckrysed bekm. W• M¢ord 4then people f811 ill while Ihoy are wth y$ durin9 the day, ¥thon they are takgn to hospital or vknen th8y Suffer any othèr fom of in¢id8nt or accident. These are reported to Trustees. The inchlenl Icg shryws only one Incident. We are pleased that the number of $griou$ in¢idenls and RIDDOR re￿Iab￿ incklents is very low ow the course ol the financial year. Wg ar• pl••s•d th•t th• w• h•d no known ￿#¥¢ wh•r• any elk•nt* hav• eontr#et•d Covid 19 whil$t •t our services. 06 Aw P) %fJw Iq I,. Page 5

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEOI FOR THE YEAR ENDED 31 PaARCH 2021 Achievements and perforniance Icontinuedl Informatlon and Advice Many of the people who appro8¢hed Age UK Nc¥lhampionshire for a variety of services will have been referrad to onè of our trained 8dvisar5. Our Adwsors provKle good qualty, targeted adwce essential to the well-being of older p80ple. Our Infomialion and Adwce seNice continued to fu￿11 the requirements and stsndards of the national Information and Advice Quality Pr¢gr8mme IIAQPI. based on 8n assessment of our advice files, referral processing. telephonè line and all aspeLts of our pr￿dures. We will hold the ni¢nal Informatic￿ and Adtricé Qualrty PrC￿r￿Me IIAQPI standard unts"l its potentsal renewal in February 2022. We arè pleased to eonfim thal our &dvice and infomaticffi serwces continued throuohoul the whole of last finanual yeaT. It largèty moved on lo be a tekphone seivice, in particuLqr. during tha earty part of the pandem￿. Our adwser team supported 1.404 clients during the year11.475 in 2019r201 including 1,091 new elients11,114 in 20191201. The wort( of ¢)ur advice and Information adwsers induded.. 2,288 Benefit enquiries responded lo12.978 In 20191201 787 Attendance Alkjwance claims submi¢ted11,176 in 2019QO} 143 cliènts idèntrfvdd as eligible lo claim Pension Cr&Jrt1191 in 2019￿01. 43 elvjibie for Hcw$ing 88n8frt 154 in 2019r201, 111 fry Counul Tax R&Juth"on1146 in 2019r2018nd 11 carers dKJiblo lo daim Carer s All¢wance115 in 2019r201 Our work cffj assisting benefrt claims 1$ a maALY source of inccme for indmduah and for the County over811. £2.348,526 in benefits were cEgimed 8uc¢essluty for Cl￿nts {£3.092.275 in 20191201. The Money Management helped 55 ¢lwts. of 28 ￿re new., supporting clients wrth managing their bills, collecting ￿$h and dealing cases of financA81 abuse. The semce was disrupted during the earfy part of the year bul was maintained from ju￿ 2020 for thr¢￿Oh0Ut ihe rgmaindar of the year. Our S•rvlc88 for thg NHS Age UK Northamplonshire h8s an rnportant rolo to addrgss S￿la1 care needs and. in part￿Ul8r, lo support people in their home and lo r8<lu¢e avothble hosprtal admissons. The support we give to ok4er people most 8t risk helps thern lo regain independence and redu￿ the need fly them to sèe their GP or to go into res￿ential care. Our seNres lor the NHS ¢￿￿inued throuohout the crisis and last year althouoh thero was some disruption, ¢han9es in Morking pract￿eS to adjust to hosprtal and partner requiornents and for keeping clients safe. Our Hospital Dis¢harge and C￿MUnty Team supported 1.104 pe4)le thr￿h Ihwr challenges during the year. This is a reduction on the 1,638 clients supwled lasl year. Our End of Lrfe Service provths care lo people in the last weeks of their lrfe 8nd enables thern to remain at home with their k)ved ones. The service is funded by the NHS and contracted wth private healthcare provider, Marie Curie. During the year 916 referrals ￿Te made to ihe service., 668 unique individuals. 312 of the 668 unique indiwduals were accepted 146.7%). In 2019120 the figu￿ were 263 of 553 unique individuals. 238 178°Al of the 303 people who left our care were able to die in their own home. In 2019120 tt was 178, of 259 people, who were able lo die in their home. Other discharged pabents We￿ transferred to other agencies, 8dmrtted to hospital or hospice and 12 wènt on to not requirè ongoing support. During 2020121 we conlinued our w)rf¢ vith Ke#￿I￿g Gener81 Hosprfal. The COnt￿t we have wth the h05Pital is to provide 358.5 support hour5 per week. spre&J across Acudent & Emergency. Discharge Lounge and four wards. The delivery of this conlract was curtailed due to Cow¢19 and there was a lot less interventions for patients in the wards wrth the fr￿u$ ￿1n￿ on discharoe. Our staff in the hosprtal supported 1,069 nèw clients Ipalientsl during the year {1,014 in 2019r201 and a total of 1,172 pat￿niS(l.C63 in 2019QOI. With the receding of the Covid-19 concems so the service has grovm again. It has been added to and complemented by a call back Service for all discharge pabents which is part fvnded by Ihe National Health Services England INHSEI. Total calls made from vthen the ser￿e was establish&J on the 14th Juty 2020 to the 31st March 2021 were.. 2.452 Initial calls and 1,169 Follow up calJ5. Page 6

AGE UK NORTHAMPTONSHIRE AND ITS SU8SItW¢Y UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Achlevements and perforniance Icontinuedl Our Staff in Acc•Jent and Emergerw seNces at Northampton General Hospital We￿ curtailed in their work due to Covid-19 prctedures. This also affected our integrated suP￿rt in the wds and for discharge Wh￿ was also slopp8d. Th8 sèrmcè was reinstated during the year. During thé sear, Supwted by our fvnders and partners, the GP federation 3Sixty Care Partnership, our Collatrorative Care Team 584 new clients (737 in 2019r201 and a total client base of 90511.048 in 20191201 who were al risk of b&'ng admrtted to hosprtal. Supportlvé Pald for S•NIc•8 Age UK Northamptonshire provides a Hwe Care seNce for older pecple in Northamptonshire. offering help with domestic tasks including general hOLssew￿k. laundry. 5h¢)pping. ironing and Ghanging beds. Other servicès within ltte home include. Foottsre or Tosnail cutting. our Carets Register and Sitting Service and a Handyperson and Gardening support scheme. Those sor￿$ we $toFped during the first imposed lockdown but then re.instated as soon as government guidance all)￿d and new safety pr(¢oduw$ had b&•n pul into place for clients and staff. Last year, the Domestic Cleaning service supported 1.02911.053 in 2019r20} okler people and 382 {430 in 2019QOI peoDle started the serM¢e for the firsl time. 821149 in 2019r201 peoplejoin8d our Carers Register last year. 591118 in 20191201 caiers used our geTw¢e for respite at home, 20164 irt 2019r201 for the first lime. 2181397 in 20191201 people approxhed cyjr Handwerson and gardening seNces for the flrsl lime this year. 3501720 in 20191201 pecple in lolal used the service. The Fool¢are SeNi¢e ￿￿tered 1401185 in 2019r201 clwiis bringiThJ the total registered lo 594 1694 in 2019r201. There were soven Age UK NOrthWnpt￿5h1re Day Centres Ne across th8 County in 2019r20. All the cenlres closed in March 2020 given the Cowd -19 crisis. The cenlres have been a very eff8CtNe way to mtrel new people, prevenl social isolation and offer much needed resprte ¢arers. Covid-19 caused a fundamental shift in the expectations fol client salety. The numbers thal were alknwed to gather Ir)Jelher and be supported in a Day Care settinq were severelv reslricled. The decision was taken to open Day Care in a phased approach from Seplernber 2020, in three sMal￿r ¢entres al first, including the Willsam and Patricia Venton Cenlre, the Baptist Church Rooms. Rockingham Road. Kettering and Wetton Village Hall, Wetton. The numbers of clients have grown as client confidence has increased and the numbw of c&ntros is also bèing expanded, albeit wlhin vary light social distsncing constraints. It has proven ￿lfr￿Utt Eo SUPkKVt our many dementia clients as prevK)usly. An innovation during the year was the establishment of a Day Care at Home seM¢e, deS￿ned to be flexible lo individual client need. 11 shoukj be noted that we are grateful to the County Council for their continued funding for thé cèntres throughout the crisis. Th& centres wtre able to support 83 new Cl￿nts1218 in 20291201 and 360 indiwdu81 clionts who wulady attended thè Cèntres vthen they were ￿en during the year1575 in 20191201. Tha ￿uS of the Lifetime team is to prevent b)neliness and IsolalK￿ in communTbes by malntaining and 6UPPOrting the many activity and social groups which they have Set up throughoul Ihe County. Unfortunately. the majorty of Qur Club and group actiiriikgs have been suspended since March last year. Our nom)al cornmunity rooms and spa￿S ￿re nol available for use. We wefe. hvwever. able to use the Pastures Centre, which is run by the community, for Tai Chi which returned towards the end cl Juty and wth good p8rttiP8tion until second ckdown. The Art Club. retumed at the beginning of September and was also well supported. We promoted and ran outdcor actiwties walking gr￿jp$ in Kettering and Walking Befriending in Northarnplon. The Walking Befriending programme, with volunteer hek). has gr(A¥n sKjnifiCanl￿. Northampton Community Sheds has been suspended dunno Ihe vthcle of Last year. Page 7

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDEO 31 MARCH 2021 Achievements and perforniance {continuedl Traded Products Total income on our insurance and related produ¢ts w8$ £82.974 {£142.345 in 20191201. The key differencas from thè previous year were that Aae UK NDrth8mptonshire was no longer an agent for thé insurance products offered by Ag8Co (Age UK insurance svbsKliaryl. WhiL8t there was an insurance comt>ensatior¢ scheme in place that helped maintain income, there was also a decline in the inccme from the other prJduds and sermces.. funeral plans, St￿￿￿S, personal alams in which Agè UK Northamptonshirè wère allowed to trade. Income from the Age UK nationally provKled lottèry continued this year although il is due to and in 2021122 since there are no dear plans for the Age UK Brand partnw$ to $harè in th& in¢cm¥ in futurè. Th8 income in 2020r21 has trAtstered by the ￿Ing up of a number of k¢al $eMce providers including.. he8ring tests, new and used mobility products and wills and lasting pcwer of attomey. The success or Othe￿Se ol these new locally assured pr(xlucls is not yel proven but rt is hoped Ihal wth the easing of restrictions and the ol cOnf￿enCe then sales and income w¢ll gTOW. Incomè G•n•r4tlon and Fundr4l$ing Twslees, are, once again, most grateful lo dl VA￿ Support the of Age UK Northamptonshire. esp￿101￿ by giving generously throuah donations and leoacies. fundraising on our behalf and our charity shc95. Every single pound donated or left lor us in a win or legacy makes an Imp￿￿nI positive contribution lo our financial suslainabilty. The folkhwng don8tion8 are highlighted.. Constance Traws Trust. £50.Crf)O Venton Trust. £85,000 Margaret Giffen Charitable Trust £3.ofMJ Broadway Cottages. £8.950 Elaine Bor￿tt Chartsble Trust £200 E.A. Timson Charitable Trust £200 Kettering RJtary Club £3.000 Martineua £2.500 We are most grateful lo all Ilwse Fndmduals arml groups V&ts) raised money for us during the year. These acts of kindness are very imF#Ntsnt to our t41ty lo support CJT essential servi￿. The fdlowng fundr8i$ing aclivitios are also highlighted. B&M Towcesler, £1.500. £2,500 which was raised by the First BUrtC￿ Latimer St￿lIng Group. Waitrose Comrnunity Matters Kingslhorw Igr¢en token scheme) don*od £333. They also donated boxes of mince pEs for clients at Christmas. Waitrose Community Matters W(Ksttc¥) Igreen token schwnel donaled £333. They have also support8d u$ with a raffl8 prizé to raise money for ihè Vanton oLrtSh￿ arna. Ilasonic Lodge St Giles Coty donated £100.00. o Ma Cookies fundraiw raised £35.50. Northampton Quakers donated £280.CQ. The Big Knitters continue to support us this year and ￿ have r￿￿ed the first p￿Thent for th8 Big Knit of £625.00. AbbeY[￿Id School in Northampton continsje to wrrte letters to cwjr clients. our clEnts have loved recelving these and have vrritten back to the students. Abbeyfield Schoo] donated £1.215. Keltering Huxloe Inner wheel group put on a wrtual balloon race £100. Those businesses that kind￿ hold collecb.on acknlets for us. includino.. Ro&Ye Post Off¢e and Smiths Fami Shop. We are also very grateful for the 52 direct d￿al￿5 we r￿e￿j Trnging from £12 to £500 in thanks for rnany semces, not least Our￿)rk to support those at the end of life. Page 8

AGE UK NORTHAMPTONSHIRE AND ITS SUBSItXARY UNDERTAKING TRUSTEES, REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 A¢hl¢vèmènts and ￿rfornianC• {contlnuedl We also a¢knth￿e￿ge the 25 funding raistng initwtwes Ihat utilised IArgin hAoney and the fundrAising initiatwes that utilised Just Giving. There were 81$0 18 indiwdual donatvjns through paypal. We w8r8 alsa in roceipt 0fts•￿ important legacw. in particutar. The Dadd estate, £3,229 The Robert Clement estate. £3.300 These donations and ￿gaC￿$ have made a realty posthe drfferènce to our finances in %120r21. We are most grateful lor all those who have ￿ us a legacy in thèir wll. Please notè that it is essential that Ag$ UK Northamptonshife I￿r full n8mel is $pe¢ified 8$ the benef8¢tor. Our retail division delivered a positive perfomiance desprte the dfftuh year and the closures. Turnover of donatéd goods was do•m to £180,921 for 2020r21 I£485,3￿ for 2019r201. The dmsion achieved a profit in the year of £71,268 lor 2020r21 Ilncluding the supp￿1 in the fom of grants frcfft local councils11£85,881 for 2019r201. Gift Aid income from Ihe shops was £4.471 1£19.$38 f￿ 2019r201 and inccme from new goods was £2.893 for 2020r211£20,374 in 20191201. All $I￿p5 had to close on the 23 M8r¢h 2020. The re ¢)penod again in three phases from 6 Juty, from la Auoust and from 28 September. There were subslantial reStr￿tionS ￿ cu51orner numbers and additional work to ensure adherence lo accepted sale pr￿ts"Ce. All sh¢)ps ¢ltssed again on the 5 Novembor and ffjopened on tho 30 November. The third thk¢Jty¥n for all ¥hcfJ$ wa$ frrn the 31 DeLember through lo the 10 April 2021. Wldor Influ•nc• 11 has been drfficurt. gi￿ the C￿# Ic¢kdtyM) reStr￿t￿)n8 fc ryder issues. like ¢wnpavJns and rerjresgnlatit on older people issues lo be taken loNard. Age UK Nothamptonshire has supported the campaign to "Save free TV I￿enCeS lor over 75's by featUTlThJ the campaign and the petrtion on our websrte Ihomèpagel and on our secial media platlorms. We have 8150 SUPPOrted the "Make socol care f8irf' campavjn and Age U￿5 dwnand$ for the g)vemmenl lo fulfil their promise to PL¢blish thè orean paper on S￿al care. Around 16 Age UK Northamptonshire volunteers have been suwjorting the NHS al Northampt￿shIre'S NHS Covid-19 Vaccination Centra at M¢JJlton Park in Northampton ￿nce Monday 1 February. We are cLJvering artemale weeks, wkir4J as Patients and CaTer Liaison. seven da￿ 8 10am to 3pm. Age UK Northamptonshire had given over 2C() hours of free supput lo the NHS CoMd-19 vaccinatKJn programme by the end of the financkryl year and exFects to ¢arry wwding hèlp for as bng as rt is noodod. Staff and Voluntws Trustees would like to thank the ￿nderful team of staff and volunteers Vrt￿ have sleadfa5tly worked through the pandemic and vtho have w)rked above and beyond the usual exp*tstions throughout the last year. There wefe 140 salaried full and part time staf[ wth AgÈ UK Northamptonshire on 31 March 2021. There ￿re also 20 casual workers and 1(N) home help workers. Staff turnover {salariedl was just over 32QA for the year wrth 20 salaried new starter5. casual new starters. 16. leavers 51. The majority of leavers was dve to restructure wrthin the Day Care team and the cessation of our contract at Northampton General H05Pltal. Our D8y C8re Te8m has gone through 8 major restr(￿ture as a resum of the pandemic. A totsl of 13 members of staff were given notu of redundancy wth Ihe majority being voluntsry. Th058 at risk of redundancy served their notice wth the last mernber of stsff lewng the organisation in November 2020. 12 members ol the Day Care team We￿ placed of fudough during I(￿kd(￿m. due to lack of work of shielding. Furfough was Trot required during the second lockdown given that we were able lo resurne our services. Page 9

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Achlevements and perforniance Icontinuedl A total of 194 sal8rie<l, ¢a$ual and Dc￿eSt￿ Care Mthers ere ￿ on furlough during the first k)ckdown and 44 during thts second Ic¢kdovm. All staff have been brought back frc4n furfough. with the exceplKJn of staff. There were 214 confimied 4dunteers at 31 Mard) 2021. Over the reLruit8d 48. During the year, 45 volunteers stOPP8d vdunleÈrino with Lts. mwn reasons for beirKJ In%ti￿ were.. Poor health Finding employment or employTnenl commilmenls The shop or sèrvicè cam• lo an Covid and daiaba$e clèansing Looklng Forward to 2021r22 Looking foTh¥ard to next financlal year, 2021r22, we have set o deficit budget. Thi8 re¢egni$es the ongoln9 reduction ol aclmty duè to the Cowd -19 crisis and the likelihcth 8t bme of writing that sl8lulory funding will be r8duced or curtailed. nur vAriniJ8 initiatiVAS And pmjp.rt8 in rp.Lplinn In #4wiAI r)rpvJihino h￿. Arhi•v#J rp.%iJlls It)r nur patients and dienls and we are confident that we wll buikj on Ihal str¢ng Ir8di r8cord. especial￿ in relation to our ColLaboralive Cafe and Hospital Oischar9e Contracts. We were very pleased to win the contracts for two 8reas oul ol four for the county of Northampton5hI￿ for the prowsw ol scLial prescribing Se￿￿8$ for Spring (Bridges Asset Managem￿1). This wll be launched in Ihe eaty part of the financial year 2021r22. W8 8r8 plAApJ tts thnfimi IhAt our ttJntrArt with Kèttér¥w G)èral He￿Ortal to provide discharge and other support serwces has been certinued for mosl o12021r22. We %4111 hoy to build on that more generally. Age UK Northamptonshiro 1$ pleased to b& an active partiapant in the planning groups established to integrate health and 80cial care 8CtMty across cLwnty- knry•￿ as Inteorated Care across Northamplonshire liCANI. Day Care Services and Transport Services have been more drfi¢uJt to delNer given the S￿la1 di$tBncing rules and safety precautions but ￿ are bLtikJing new services around smaller centres succe5sful￿ and this wlll continua in 2021122. We wll also be extending our face-to-face indiwdual support for day care clients in their ovm homes, 8$ confidence in our client group grows gwi the relaxab.on ofthe Covid precautions. The numbers of clients aitendiThJ our Lrfetim8 actmties also ce￿Ilnu&S to grow, and we expect that lo increase Markedly as communty ho11$ cyen again. We expect our trading a¢bvrtie$ to grcw this year as the confidence ol cuslcmers grows. We will promote 811 of our commis5vJn based servKes ¢0 seek lo fill Ihe gap ￿ by the wthdrawal of the Ageco insuranco and loitery funding over the iwo prev)us years. I retail shops recpenwj in April folkAM"ng the easing of kK*drrwn restnth"ons, although the Far Cotton Shop has ceased trading. We are hopeful that there will be opportunities lo cpen a new shop in this sear coming and to pursue new Opportunit￿S, induding. house clearance. tumiluTe and inlemel Sales. We will continue lo maintain our efforts to reduce our overhead c05t5 and incrèase our efftciency, including investrnent in our inlomialion technology infrastructure and the running costs of our faGilib"es. We need lo make a major Inve5trnent In the refurbishment of ¢xJr Williarn and Path"iia Venton Centre in order to make il better suited for the use of offices whilst combined wth Day Centre use. Our staff team is growing and we will also need to find additional offKe both within the Centre and etsewhere in lh8 County. The whole staff and volunteer team have leamed a kA fri￿ thi5 drfficull year. We believe we are now a stronger organisati<)n, Capab￿ of managing in a crisis. worfKing effecti￿￿ during a I￿J¢dOwn and keeping our dienls safe and supported. We are detemine(J to invest in our matheting, promotion and trading skills in order to be able to r￿h and attract more cuslrynefs for our traded pi(Klucts and more GIEnts for our senric£s, generally. Page10

AGE UK NORTHAMPTONSHIRE AND ITS sUBSI￿ARy UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Achievements and perfom)ance Icontlnuedl FSnanclal revlew Ov8NI8w The Year Ending 31 March 2021 has been a fin7cialty ch￿Ien91n9 year for the Charity. Total income of £3,367.307 was below the previous year12019r2020- £3,%3.2091. Expenses were Icwer than the prewous ￿ar at £3,512,5451201912020, £4,016,289). This has ￿Sutted in an operating def￿1t of £145,23812019QO deficit - £53.0801 before revaluations. over￿[. there vms a surplu$ of £93,058 lor ths financial year 2020121 after revalualion8.12019120 the surplu5 wa5 £29,977). 118hould be not￿ that the pwfomance in 2020121 aff￿￿￿ signrfic8ntty by thè unpacl of Covid-19. The impact of the pandemic ané the a$s￿l8ted k¢kdowns meant th81 services ware disrupted and many clients decidèd that they did not want to a¢¢ess seThths. There was an additional burden lo ensuro th81 safe working pra¢lice in relation lo CovhY-19 was pul in place across al serv￿85. Government guidance was followed. This led, overall. to a r￿U¢knon In the number of la¢e-It>face meetings and reduced ¢lienl parti¢ipion generally lor our ongoing Servi￿$. The Charity also implemented a range of emergency services that delivered a huge amount of support to existing and clnts ovef the earty lockdwi penc#J. Resorves pollcy The reserves policy of the charitabb ccynpany is based ￿ hwng frge reswves * a ￿1 SLrfiaent io provKle in excess of three months cover in the event of delays in receipt of unresth.cled gran15 or accrued legacies. Th8 86umption 18 that contractual income wll b8 honourod. A8 at 31 March 2021, thi6 oqu8t• to in o>teooa bf £862.102 The definition of free reseryes for these purposes excjudes fixed assets and restricted inwslments so represents net Current assets on all lunds and cffj this basts there is suffKienl funds at the balance Sheet date 31 March 2021 of ¥omg £601,560.. Inv•stm•nt pollcy Age UK NorthamptonshiTe's Constitut￿n pmides it th vnrestrided pmrs to invest. Its Inveslments are managed al the discretion ol fund managers appointed by Ihe Board of Trustees. The fund managars are Rsthbone In￿strnent Mana9em8nl. Trustees requi¥e fund managèrs to maintain a b8Lgnee of investrnenls beiween equities. in a range of markets, and gitts or cash4ike pr￿ju￿$. Fund rnan8ge￿ must be rnindlul of the Trustees ethical concerns particularly in respecl of the impacl of those investmenls on the Iwes of old¥r poople. RSsk Manag8ment The risk maNa￿ment fram&th, rts content and scoring. is and upd8tèd each quarter for oversight by the Finance and Resourc8s Commthee and by the Board of Trustees. This risk register also fms an active P8rt of Senior Manager meetings. Risks are identthed and priorrtised based upon the likelihtxjd ol occurrence and the severity of the impact. Items of high risk awe giwen immediatè attènticn. Measures to aliminate or mitigate the risks are then togelher with prcyosed aclKJns. The risk management framevKJrk updated to bè fit for purK)se the 2021r22 financial year, especial in the light of the additional financial and c¥)erational challenges that remain in relation to CoM¢$19. The risks 8o organised under the six main objective5 of the strateg￿ plan. Page 11

AGE UK NORTHAMPTONSHIRE AND ITS SU8SItXARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Pay Policy for Senior stsff and Remuneratson The Sènior Managers are the sènior management petsonnel in charye of direcling and controlling, running and operating the Charity on a daY-tL￿￿Y basis. The pay of Senior Managers has been reviewed against thè ma￿<etplaCe for Age UK executwes and other charitable organisations of a simiLar Sy￿ in 2019120. In light of rna￿&t Infomiation, the sènior managèr pay was r￿eW￿ and thanges in financial year 2020121. Age UK Northamplonshire is committed lo the fair remun8raticM) of ts PaKI stsff and wthin the scope of its resources and as lar as possib￿, to set pay al a 1 vhich will attract and retain talented 8nd committ people for the benefit of c4der Feople in Northamptonshire. A Job Evaluation scheme is in pl8¢e to ensure fairn6ss in the distribution of pay. The level ol pay is set by Tnjstees each year having regard to the available re￿￿reaS and comparablè Jèvels of pay else%thero. There has ba8n a general uplift in pay for staff #nd ¢a$ual workers, including thos8 eligible for the National Limro Wage, at Age UK Northamplonshire during the year. StructureD governance and manBgem•nt Gov•mlng Oocum•nt Agè UK Northamptonshire was established for charrt8ble purFLKes and B constituted as 8 ¢ompany limited by guarantee (No. 329442419ovemed by its Memcwandum and Articles of Asscciation. Ils goveming instrument 58 ils Memorandurn and Arti¢l8s ol Assockation dated 22 October 2012. 11 is r&Jislered 35 a ¢harily ￿th the Charity Commission. An￿e over the 8ge of 18 ¢an be a Membw of th& ¢￿panY and there are currently 57 members. of wh(n agrees lo ￿ntribUte £1 in the event of the Company winding up. Conn¥¢t•d Charltles Age UK Northamplonshire is a signatory lo a Brand Partnrf Agreement. including 8 18rge nurnber of Age UK cot)ne¢ted charits, referred to as Brand Partners, ￿rkIng around the UK. The charitable company and its subsidiary (Age UK Northamptonshire Trading Limrtèdl hold I￿nseS lo use the Age UK namo and 1090 for an unlirniled period so long as meet the conditions of use in tems of standards and procedures within the Brand Partner Agreement. Age UK Northamptonsh1￿ is a m￿nbel of Age England AsscLk91ion. The charitable ¢ompanl6 subsidiary undertakiNJ. Age UK Northamptonshire Tradin9 Limited. acts as an agent ¢0 sell insurance aThJ other products for okler Indmju￿S behaff of Ageco Iprewusly Age UK Ent8fpTises Limiledl. The Venton 2000 Settl￿ent 15 a linkejj charty to Age UK North8mpltffjshire Ih8t was established lor th8 promotion of the relief of dderty pwSe. It 1S 8ccounted for as part of Age UK Northamptonshire. Appolntm•n( Induction and Trnlrtlng of Trust••s The Trustees arè members of the company and are, therefore. guarantors in the sum of £1 each. The Truste@s who sefftd during the year are sel tyjl on page 1. The Trustees have the pw to appoint addiii'onal trustees. subject lo approval by the members at the next Annual General Meeting. Only members of the company a elvJible to become Trustees. The Trusteès operate 8$ an ExacLrtNe Committee I'The Board of Trustees"I for the charitable company. Thèy are resFonsible for the govemance of the charitab￿ company and for the pr0*7sion of business and financial administration. The Trustees are supported by the ChEf ExecutThfft and oiher senior staff. The Tru51ees constitute the Commttee. Page 12

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Structure. governance and management Icontinuedl The Committee consigts ol no ￿$$ than thrèe pÈople. thich indudes". 8 Chairpersc¥) elected by members at the Annual General Meeting and other Honorary Officers as the h8rit8ble company may delenninè, è18Cted by the Board frc¥n amongst its members. Honorary Officèrs hold office from their election until the conclusion ol the Annual General Meeting except for the Chairperson who hoids offi¢e lor Ihrte years. ¥￿th a prwso that maximum continuous terms of office $h811 not, save in the circumstances Contain￿ in Ihe Regulations of the Charity. exce&J nine yèars. not more than nine membern of the charilatle ccrfnpany elect&J by the members 8¢ the Annual General Meeting, s￿h persons shall sil the Committee for a perKJ of up to three years with one third retirino each year. wlh a proviso that their maximum continuous lems of office shall not. save in th& cir¢umstan¢e$ ¢ontain8d in the Regulats￿s, exceed nine years. CO&OPted members. The Commrttee may C￿￿1 members oflhe charitsbk company to the Committee vnlil the conclu5K)n of the folk)wing Annual Ganwal Meeting. The number of co-cpted members on the Committee may not exceed one third of the porsons undar calagori&s lil and lill above. Members of thè company appoint the Trustees. Nevfy ete¢ied Truslees attend meetings wlh the Chig1 ExecutNe and key members of staff to observe the provis￿ ol $eryi¢es lo older people. They are 81sc provided with rnaterials inc1￿11n9 an outline of their rcle which they are invited to discuss. Tha appointment is Confirmed by the comp￿t￿n ol a Kwnalised itVJu¢l￿ progiamme. Trustees are expeciad to ongage wth one or more areas of the OryJanisatK￿,S th In detsil 8s volunl8er6. On a regular basis, Trustees meet vmth other members of staff. volunteers 8nd users of senrices lo update Ihelr knowledge 8nd di8¢USS the organisalion's impa¢t on cJer p￿1. Truste88 8&8ess th&'r ski118 and compelgnces bc4h indmdualty and colleCtNe￿ as a Board. Ncrf)e of the Truslees receive remyr￿allon or dher bfjnefft for their ￿￿th the Ch8rity. Any p)tenlial conflict ol interest bett4￿n the Trustee and the Chanty mu51 be dis¢5)￿ to th• lull Boanl of Trustees. In Ihe current year there were no potential eonflicts of interest reported. Organisatlonal Siructure and Manaqement The Board of Trustees meets a minimum of four limès eath year and there are two commillees.. Finance and Resource5 cornmrttee and Serytts committee. which al$0 meet four knmes a year. These meetings receiv8 reports from the Chief Exe¢utNe. The Finance and Resources committee proposes the annual budget, monitors financial performance including investments, assets, risk management, and consid8rs matters relating lo income generation and personnel management. Tho Services ccmmiitee monrtors the quality of services lo oldèr people, considws older peoples vithys ab(￿ Se￿￿ and their c>wn needs and discusses appropriate service devèlopment. Finance and Resources and Services committees meet be¢ween meètings ol the Board of Trustees. The Chief Exe¢utNe 8ttend$ meeb"ng$ of am committees other Senior M8nag¢rs atten(tirrtJ as requi￿￿. The Board of Trustees operat8$ 8 sch￿8 of authoritative del&Jation. The operional management i delegated lo the Chief Executive and the Sen￿r Manager5. The Chief Executive is Christopher Duff and the Sènior Managers are Sue Watts. Director of Business Devel￿)ment and Heather Whymen( Director of Finance. The Board of Trustees maintsins 8 rci)ust govematKe fvamemrjrk to monitor. review and ensyre complignce with requlalory and best practice standards established by IcrAI cunmissbwers Nene CCG, Northamptonshire County Counul, the Clinical Quality Commission and Age UK. Page 13

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKIMG TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Acknowledgements Trustees app￿I￿te the work of everybody cLy)nected vAth Age UK Northamptonshire and ts serwces for oldar people and who help lo enhance rts standiTrJ in our communty. vknether staff or volvnteers. Trustees aCkn￿￿edge, in particular, the ¢￿tribUtIOn of Anne Gc4)dman for her support and commitment to Ag¢ UK Northamptonshire over many years, L￿erty as President. She sadly passed away in February 2Q21. She is sorely missed by Age UK NOrthaMp￿Shlre and by many others. Anne had long been associated wlh Age Ccfficem through her involvement as Chairman of S¢xial SeN¢es wth Northamptonshire County Council, then as Trustee and. shortly thereafter, Chaimian of Age Concern Northamptonshire. Anne played a leading part in the merger of Age Concem Northamptonshire and Age Concern Northampton and was elected Pre5hlent in July 1997. Anne's other great pride and joy was the 8etling up of The Willk8m and Patricia Venton Centre. Anna re¢8iv8d an MBE for her vKJrk in the au8en'$ birthday honours list in 1998. h8wng also been a Deputy Lieutenant of Northamptonshire as ￿11 as wded ￿ honorary MA by Uni￿r￿ty COl￿e Northampt¢)n in 2002. Statement of Trust••8' r•sponslblllt5es The Trustees are responsible lor preparing the Trustees, Report and the financial 5talemenls in aC￿rdanCe with appIl￿ble W and United Kingdom Accounting Stsndards (United KingJom Generally Accepted A¢counting PTacticel. Th• law sp￿ICable lo chanties in ErvJl8nd & Wakn r￿ul￿S the Trustees lo prepare financkg1818lamenls I each financial year wh￿h give a true and fair of the state of affair5 of the charity and the Charity and of their incoming resources and appI￿at11)n of reswrces. including thoir in¢￿ and expenditure, fcf that period. In praparirrfJ these financial ststements. the TnJslee8 are wuired lo.. select suitable accounting polties ènd then apply them wisislenlly. observe the methods and principle5 of the Charrtie5 SORP IFRS 1021.. make judgments and ￿l￿nting estimales that are reason8bSe and prn￿ent'. stale whether ap￿Kable UK Accovnling Standards IFRS 1021 have been fo￿￿d, subject to any material departures disclosed and explained in financral statemenls.. prepare the financ￿1 $18temenls on the wng con¢em basis unless il is in8ppropriate to prosume that the charrty wll conts'nue in business. The Trustees are reSFonSib￿ for keepirrtJ 8dequale ￿CountIng records that are sufficient to show and explain the tharity and Ihe Charitys transactions and disclose wlh reasonab￿ accuracy at any time the financial position of the th8rily and the Charity and enab￿ them to ensure th81 the finanGial staternents comply with the Charities Act 2011. the Charity IAccounts and Reportsl Regulations 2008 and the prow5ion5 01 the Trust deed. They are also responsible for safeguarding the assèts of the charity and the Charity and hence for taking reasonab￿ steps lor Ihg pr9Verth￿ and deteLtKJn of fraud and other i￿￿Ulati11es. Page 14

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING TRUSTEES. REPORT ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Dl$¢lo$ur¢ of infomiation to auditor Each of the persons who arè Trustees at the time vAn this Trustees, Report is approved has confimed that.. so far as that Trustee is a4vare, there is no relevant audrt information of vknid) th¢ ¢hantsble group's auditor ts un8W8re, 8nd that Trustee has tsken all the steps that ought to have been taken as a Tru51ee In order lo be aware of any ￿levant audit infomation and to eslablish thal the charrtable group's auditor is aware ol that Informati￿. Audttor The auditor. MHA Maclnlyre Hvd50n, has indKe their willingness to ￿tin(l6 in office. The designated Trustees ￿11 prcpose a motion reappointing the auditor at a meeting of the Trustee6. Approved by order of the membws of the board of Trustees and signed on tt￿1r behalf by. Julla Faulkner Chair of Twste88 Date. 61 I Ll Page 15

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING Oplnlon We have audited the financial statements of Age UK Northamplonshire and its Subsidiary Undertaking Ilhe 'parenl charrty'l and its subsidiaries (the 'group'l for the year ended 31 March 2021 which comprise the Consolidated Slalemenl of Finanual Ath'vilies. the Consolidated 8alan¢e Sheet. the Charity Balance Sheet. the Consolidated Statement of Cash Flows and the related notes. including a summary of significant a￿oUnting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland. IUnTted Kingdom Generally Accepted Accounting Practice). The financial statements have been prepared in accordance wth Accounting and Reporting by Charits'es preparing their accounts in accordance with the FinancAal Reportsng Stsndards applicable in the UK and Republic of Ireland IFRS 1021 in preference lo the Aecounling and Reporting by Charities.. Slalemenl of Recommende(J Practice issued on 1 April 2005 which is ￿lerred lo in the extant regulations but has been withdrawn. This ha$ been done in order for the accounts to provide a true and fair view in accordance with the Generally Accepted Accounting Practice effective for repO￿n9 periods beginning on or after 1 January 2015. In our opinion the financial ststements.. give a true and fair view of the slate of the charitys and of the parent charity's affairs as at 31 March 2021 and of the ¢hanly's incoming resources and applicatson of resources, induding ils income and expenditure for the year then ended., have been property prepared in accordance United Kingdom Generally Accepted Accounting Practice". and have been prepared in accordance with the requirements of the Charities Ad 2011. 8asl$ for oplnlon We conducted our audit in accordance with Intemational Standards on Auditing {UKI IISAS IUKII and applicable law. Our responsibilities under those standards are fvrther described in the Auditorfs re5ponsibilitie5 for the audit of the financial stalernen15 se¢tion of our Teport. We awe independent of the charity in accordance with the ethical requirements that a￿ relevant lo our audrt of the financial stslements in the United Kingdom, including the Financial Reporting Council's Ethical Stsndard. and we have fvlfilled our other elhi¢al ￿spOnSibl1￿1es in accordance with these requirements. We believe that the audrt evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclu$lon$ relaUng to going concem In auditing the financial stslements. have concluded that the Trustees. use of the going concem basi5 of accounting in the preparation of the financial stslemenls is appropriate. Based on the work we have performed, have not identffied any material uncertainties relating lo events or conditions that, Individually OT collectively, may cast significant doubl on the charity's or the parent charity's ability to ¢tsnb"nue as a going con¢em for a period of at leasl twelve months from when the financial statements are authorised for issue. Our respon3ibilities and the responsibilities of the Twstee5 respect to going concern are described in the relevant sections of this report. Page 16

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING ICONTINUEDI Other Infomiatlon The Trustees are responsible for the other infonnation. The other information comprises the information included in the Annual Report, other than the finanrjal slalemenls and our Auditorfs Report thereon. Our opinion on the financial stslements does not cover the other infomiation and we do not express any form of assurance conclusion Ihereon. In connedion with our audrt of the financial slatemenls. our reS￿nSibilIty is to read the other infomiation and, in doing so. consider vthelher the other inlormalion is materially in¢onsislenl wth the financial statements or our knowledge obtained in the audit or otherwse appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we condude that there Is a material misslatemenl of this other Information, we are required to report that fact. We have nothing to report in this regard. Mattors on whlch wo aro roqulred to report by •x¢eptlon We have nothing lo report in resped of the following matters vthere the charib.es (Accounts and Reportsl Regulations 2008 requires us lo report to you if. In our opinion.. the inforTnalion given in the Trustees. Report is inconsistent in any material respect wlh the financial stslements". or the parent Charity has not kept sufficient accounting records,. or the parent Charity financial statements are not in agreement wlh the accounting records and relums., or we have not received all the infomiatson and explanations we require for our audit. R•sponsibiliti•$ of tru#ts•8 As explained more fulty in the Trustees. Responsibilities Statement, the Trustees are responsible for the preparation of the finanaal statements which give a true and fair view, and for such intemal control as the Trustees determine is necessary lo enable the preparation of financial statemen15 that are free from material misslalemenl, whether due lo fraud or error. In preparing the financial statements, the Trustees are responsible for assessing the charity's and the parent charity's ability to continue as a going concern, disclosing, as applicable, matter5 related to going concern and Using the going concern basis of accounting unless the Trustees erther intend to liquidate the charty or the parent charity or lo cease operabons, or have no ￿all$ll¢ alternat￿e but to do so. Page 17

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING ICONTINUEDI Audltofs r•sponslbllltl•$ for th• audlt of th• financlal statsm•nts We have been appointed as auditor under section 151 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect the￿￿nder. Our objectives are to obtain reasonable assurance about vthether the financial statements as a whole are free from material misslatemenl, whether due to fraud or e￿01, and to issue an Auditor's Report that includes our opinion. Reasonable assurance is a high level of assurance. bLrt is not a guarantee that 8n audit conducted In accordance vAth ISAS IUKI wll atways detect a material misslatemenl vh)en il exists. Misslatemenls can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. A fvrther description of our responsibilities for the au(Jit of the financial statements ig located on the Financial Reporti'ng Council's web$rte al.. www.f This description forms part of our Audilorfs Report. Uso of our report This report is made solely lo the charity's trustees. as a body, in accordance with Part 4 of the Charities IA¢counls and Report51 Regulations 2008. Our audrt work has been undertaken so that we might stsle lo the charity's trustees those matters we afe required to slate lo them in an Audilorfs Report and for no other purpose. To the lullesl extent permitted by law. we do not accept or assume responsibility lo anyone other than the charity and rt$ Iruslees, as a bo(ly, for our audit work, for this report, or for the opinions we have formed. Rebecca Hughes BSclHons} FCCA (Senior Statutory Audrtorl for and on behalf of MHA Maclntyre Hudson Chartered Accounlanls Slalulory Auditors Peterbridge House The Lakes Northampton NN4 7HB Dale.. 15 October 2021 MHA Maclntyre Hudson are eligible to ad as audit￿$ in tems of section 1212 of the Companies Ad 2006. Page 18

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING CONSOLIDATED STATEmETr￿ OF FINANCIAL ACTMTIES FOR THE YEAR ENDED 31 MARCH 2021 Endovmient fvnds 2021 Re5triGted Unrnstrlcted funds funds 2021 2021 Total fund$ 2021 Totsl fund8 2020 Not• Income and endowments from: Donations and legacies Income frc¥n charitsble aciivltl&s and trading income Investment income other incL%ne 117.435 117,435 345.839 50,000 2.875.108 787 312.975 2.925,108 11.789 312,975 3.570,164 47,206 11.002 ratal Income and gndowments Exp¢ndltuM on: Raising funds Charitable actmties 11.002 50,000 3,306.305 3.367,307 3.963,209 3¥J.OiO 3.078.917 383,628 3,128,917 599,673 3.416,618 Total •xp•ndlttrr• 3,462.$45 3,512,545 4.Q16,289 Net Incomel lèxpenditurel before net galn51llos$esl on Inv•stm*nts 11,002 (156,2401 1145,2381 153,0801 Npt oAin8llln8qM) on investments 225.411 12W5 238,296 {113,7331 Net Incomellexpendtturg 236,413 (143.3551 93,058 1166.8131 Transfers bets￿n funds Net movement in funds beforè othér r8cognlsed gains Oth&r racognised galns: Gains on revaluation ol fixed assets 16 {163.3881 163,388 73.025 20,033 93,058 1166,813) 198.790 Net movement in funds 73,025 20,033 93,058 29,977 Page 19

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIOIARY UNDERTAKING CONSOLIDATED STATEMENT OF FINANCIAL ACTnimEs ICONTINUEDI FOR THE YEAR ENDED 31 MARCH 2021 Endowmènt lunds 2021 R•Str1¢t￿ Unrestricted funds fvnds 2021 2021 Total funds 2021 Total funds 2020 Noto Reconclllatlon of funds.. Total funds broLtght forwar¢J Not movement in funds 1,868.228 2,259.$94 4,127,822 4,097.84S 73.025 20.033 93,058 29.977 Total funds carrled lonward 1.941.253 2,279.627 4,220,880 4,127,822 The notes on wes 24 to 43 fomi port of these financial slaiwnents. Page 20

AGE UK NORTHAMPTONSHIRE AND ITS SUBSJDIARY UNDERTAKING CONSOLIDATED BALANCE SHEET AS AT 31 MARCH 2021 2021 2020 Notè Flx8d assets TangiTrAè assets Investments 11 1.342.208 2.28S.743 2.398.338 1,047,447 12 3.627.961 3.445.785 Current assets Stocks 13 14 5.771 216,703 656,044 5.915 377.980 643,302 Debt￿9 Cash at bank and in hand 878.S18 1.027,197 Credilor5.' amunls 1811ing due wilhin one year 15 1285.5891 1244,1601 N•t Currant a8s•ts 592,929 783,037 Total ass•ts Iwi curr•nl IlabSlltl•s 4.220,880 4,228,822 1101.0001 Defined benefit pensi¢)n xheme Iwbilty Total net assets 4.220,880 4,127.822 Charfty funds Endowment lunds Unreslricted funds 16 16 1,941,253 2.279.627 1.8tilJ,22ti 2,259,594 Total fund$ 4,220.880 4.127,822 The fin8n¢ial ststements *re 4proNd and authcwise4J for issue by the Twsteo6 and signed on their behalf by.. Julia Faulkner Chair of Trustees Ann Battom Tre8SU Date.. L I lol ioLI The t)otCS 4)tr) pagc-. 24 to 43 fom) part of Ihes¢ financial etateménts. Page 21

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING CHARITY BALANCE SHEET AS AT 31 MARCH 2021 2021 2020 Notè Flxad ass¢ts Tangible assets Investments 1,342,208 2.285,745 2,398,338 1,047,449 12 3,627,953 3,445,787 CuTr8nt as$•ts Debtors Cash 8t bank and in hand 14 232,260 647,961 3,917 587,249 880,221 984,166 Creditors.. amounts falling due ¥￿h1n one year 15 1278,6611 1239,9401 Not ouvront 601,660 744,2•6 Total assèts less current Ilab115tles 4.229.513 4.19J,013 I101,0(￿) Defined bgnefft pension scheme liJilty Tulal n#t I¥￿1￿ 4,229.J13 4,009,013 Charlty funds Endowment lunijs Unrestricted funds 16 16 1.941,263 2,288.260 1,868,228 2,220.785 Total funds 4,229,513 4,089.013 The financial ststements appfov&l and authorwd for issue by the Trustees and $KJnad on thair behalf by.. Julia Faulkner Chair of Trustees Ann Battom Treasurer Date.. LJ lol 61101kn The notes on pages 24 to 43 fomi part of these financial statements. As pemitted by s408 Companies Act 20C6. the company ha5 not presented ts ovm irKome and expenditure statements and relaled Thjtes. The companys surplus for the year was £101.691 12020. deficit of £8.8321 Page 22

AGE UK NORThAMPTONSHIRE AND IT8 SUBSIDIARY UNDERTAKING Ct)NSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Ca$h flows from operatln9 activltl88 Net cash used in ope¥ating ￿t￿tses 94,531 14,3791 Cash flows from Investlng adlvttles Dimdands, interests an¢J rents from inveslments Purchase ol tsngible fixed assets Proceeds from sale of investments Purchase ol investments Sale ol tangible fixed asset$ 11,789 IS,3831 272,121 11.272,1211 911.806 47.206 134.4561 91.747 {41,8821 15,631 N•t cash (used Inyprovlded by Investlng actlvltl 181.7891 78,246 Change In cash and cash equlvahnts In tho year Cash and cash oquivalents at tho beginning of the year 12.742 643,302 73.867 569.435 Cash and cash •qulv8￿nts at the •nd of the year 656.044 643,302 The noles on pages 24 10 43 ftym part of Ihese finar￿la1 statwnents Page23

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FIMANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting pollclas 1.1 Ba818 of pr•paration of financial statsmoTr)ts The financial statements have been prepared to give a Irue and fairf view and have departed frtrn the Charit￿ (Accounts and Reports) Regulations 2008 onty to tha axtent raquir8d lo provid8 a Irua and fairf Mew. This departure has invdved Idlwng the Chanties SORP IFRS 1021 published on 16 July 2014 rather than the Accounting and Rewling by Charities." Statement of Recommended Praetice affective from 1 April 2005 which has since b88n withdrawn. Th& fin8n¢ial staternenls ha￿ been prepa￿￿ under the historical cost convention wrth items r8cogntS8d at cost or tranSaCt￿n value unles8 OtheThw8a 8tatad in the relevant not88 lo thèsè ac￿￿nts. The financial statements have been prepared in actr)Tdanc8 with the Ststemenl ol Recommended Practice.. Accounting and Reporting by Charity'es preparing their accounts in cordarTrc8 the Financial Rèporting Standard appI￿abLe in the UK and Rèpublt ol Iraland IFRS 1021 issued on 16 July 2014 and Financial ReF)rting Sian¢Jard applicoblg in the United Kingdom and Republt of IrelarKI IFRS 102} and chariti￿ A¢t 2011. A9e UK Northamplonshire and its SubsKliary Undertaklng conslttutes a public benofit entty a$ defined by FRS 102. The $￿ement offinanckal athmtses (SOFA) and BalabKe shoet CC￿￿￿1data the financial statemenlg of the charity its subsYk?ry undertaking. The resutts of the subsJiry are con8oIK48tad on a line by line basis. No separate SOFA has been pre8ented for the charity ah)ne as pemitted by P8fagraph 397 of the SORP. Tha Twslees h8ve c(Msidered b￿1get8 atKI forec98ts aTra are satisfied thal preparing Ihe finan¢i81 slatements on a going concem basis is appropriate. 1.2 Golng ¢on¢em The finawal statemenly h8¥ been prepa￿d on a wng concem basis. The Tru$lee8 have conskdered rebvant infomation. including Ihe annual budget, fore¢ast future cash flows and the impaet of subsequent events in making their assessment_ The COMD-19 pandemic and the onsuing 8con(nic shvldown has had 8 spjnthcanl impact on ¢he companls oper8lions wlh charity shops being forced to close. day centres b￿ThJ shul and domestic wsits being halted. In response lo the COVID-19 pandem￿. the Trustees have perf<xmed a robust analysis of forecast future tash 11(ws taking into a¢¢ounl the potential IMp￿t on the business of possible future scenarios arising from the impaci of COMD-19. This an3￿1$ also consmlèrs the effectiveness of availab￿ measures to assist in mitigating thè imp Based on these assessments and having regard to Ihe resources available lo the enlily, the Trustees havè concluded that lh#￿ is ￿ material uncertainty and that they can continue lo adopt the going concem basis in preparing the annual report and accojnts. Page 24

AGE UK NORTHAMPTONSHIRE AND ITS SU8SIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accountlng pollcles {¢ontlnu•dl 1.3 Income l inccrne is rwni5ed once the CW has entiUem&rt to the inccrfne, ii is prob8ble that the income wll be rKeiveil and thè amount of Ir￿￿e recewatAe can be measured relrably. The recognition ol income from kgacies is dependent establishing entidement, the prci)ability of receipt and the abilty to estimate wth sulfirJent accuracy ihè amount receNable. Evidence of entitlement to a ￿gacY exists when the Charity has suffi¢iertt ewdence thal a gift has been left to them Ithrough krt0￿edQe of the existence of a valid will and the dèath of the benefactor) and the executor is satisfied that the property in question wll not be required to satisfy claims in the estate. Receipt of 8 legacy must be recognised when it is probab￿ that rt wll be received and the fair valu8 of the amount receivabb. vhich wll generalty ￿ th¥ exkwt8d cash amount lo be distributed lo the Charty. can be reliabty measured. For legac￿. entidemenl is laken a5 the earlier of the dat¥ on which ￿ther.. the charity Is aware that Pfobale has been granled. the estste has been finalis&J and notilution has been made by the execulorlsl lo Ihe Trust thal a distribution WH be made. orbthèn a distribution is received from the estate. Receipt of a lega¢y. in whde or in part. is onty considered PTob8ble when the amount can be measured reliabty and the chanty has been noIrf￿d of the exe¢u¢ofs Intention to make a dislribulKIn. Where legxies have been notthed lo the charity, or the Charity is aware ol the grantsng of probate. and the cnteria fcrf income re¢o3nibc￿ have not been mel. then the leg8¢y is treated as a conting&nl asset and di8¢losed rf material. Donat￿ servws or facilitk85 are recognised vknen the d)arity has eontrol over the rtèm. any ¢onditions associated ¥wth the dDTrated rtem have t)een met. Ine receipt of econcmic benetrt trom the Use of the charity of the item is probable and that economic benefrt Can ba measured reliably. In ac¢ordance wth the Charrties SORP IFRS 1021, the general volunteer time of the Friends is not recognised and refer 10 the Trusiees, rekN)rt lei more information about thèir ￿ntribUtiOn. On rw2ipl. donated profe8sk)nal serviceg and faclities are recogni8￿ on the b8sls of the value Of the gift to the Gharity which Is the amouni li would have been wling ¢0 pay to oDtain serviees or 18¢ilities of equNaknl eccffjomic benefit on the Op￿ marf(eL" a corresponding amount is then recognised in expendrture in the peri¢>J of receipt. IncThne tax re￿er￿)le in r￿at￿n lo don8tw$ rece￿￿ uThJer Gift Aid ￿ deeds of covenant ' recognised 81 the time of the donat￿n. Income lax recoverable in relation to inwstment income 15 Ter￿gniSe<l al the time the investment income is receivaljle. 1.4 Expenditure Expenditure is recoJnised once there is a *al or CL￿strUctive obllgat10TI to transfer economlc bènefit to 8 third party, it is probable that a transfer of economic benefrts will be wuired in settlement and the amount of the oblvJation can be measured rèliably. Expenditure is classified by aciivty. The costs ol each activity are made up of the to￿1 of direct costs and shared costs, including support costs in￿￿ in undertaking each activity. Direct costs attribuiable to a single activty are allocated directty to that aclivty. Shared costs which conlribule lo more than one actiwty ano support costs wnicn are ￿ aurts)uWle io a single acti￿(Y are wponioned beTh¥een those aclwrties on a basi5 Gonsistent V￿th the use of resource5. Central staff cosis are allocated on the basis of time spent, and depreckation charges alkxated on the portk)n of the a55et'S Use. Page 25

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATÉMENTS FOR THE YEAR ENDED 31 MARCH 2021 Accounting pollcles (Contlnu￿> 1.4 Expendituye Icontlnu•dl Fundraising ￿$t$ are those incur￿￿ in seekiThJ voluntary contrtrjutions and do not include the costs of disseminating inlomiatKJn in support of the Charitsble activities. Support C051s are Ihw costs incurred diwlly in support of expenditure on the objects of the Charity and include project managemenl carTie4J out al He*Jquartws. Costs of generatsng funds are costs incurr&J in attrxting voluntsry in¢¢yne, 8nd those in¢urr8d In trading ￿tl￿t￿S that raise funds. Charitable actiwtw and GovemarKe costs 8re Costs incurred on the charivs operations, including support costs and costs fetating to the goveman¢e of the charity 8PWtioned to charitable activities. l.S Gov¢mment grants Govemmenl grants relating to tangible fixed assets are treated as deferred income and released to the Consolklaled Slalement of Financial Ac1M't￿6 over the expected useful lives of thè 85sel8 ncerned. Other grants art cr&Jit￿ to the ConsdklatwJ Ststement of Financial ktimt￿$ as the related expenditure is incurred. Job retentlon schwn• Paymants r￿eNed ¥ie a￿OUn￿ for when eondib.ons to entthmnt have been mel. 1.6 Tanglbl• fl¥ed asuts and d•pre¢latlon A review for impairment ol a fixed asset is caffled out rfevents ry change$ in ¢ircumstances indicate Ihal the carrwng value of any fixed asset may not be recoverable. Shortfa115 between the carrying value of fixed assets and iheir recoverable amounts a￿ re¢¢gnised as impaiments. Impairment bsses are wctsjnised in th8 Ststemenl of finarKial act1Mt￿. lan91b￿ fixed assets are Inrtialty reccgnised at ¢osl. After re¢ognits"on. under the Cost model, tangible fixed assets are measured 81 eost kns accumulated depreciation and any accurnulaled impairment losses. costs incurred to britvj a tangible fixed asset into its intended working cotvjnion str￿1￿ be i￿lud￿l In the measurement of cosl. Depre￿al￿)n is charged so as to allcth2te the cost of tsngIb￿ fiM&J assets less their residual valuo over Iheir estimated usefvl Iwes. using Ihe straight4ine method. DepwalKJn is Prowded on Ihe folknmng bases". Freehold propety Motorvehides Fixtures and frtiings Office equipment 50 years straight line - 6 years sfTaKJht line - 5 years stravJht line 3 years strauht line 1.7 Investmènts Fixed asset investments a￿ a form of financpl instnjmenl and are initially recognised al their Iran5aaion cosi and SQDseoueniiy measure(J at t8ir value at the Balance bheet date, ￿n￿sS the valuè Gannot be measured relkibty In vthich case il is measured al cost Fess impaiment. Investment gains and k)sses, whether realtsed or unrealk%e(I, are Corn￿"ned and presented as 'GainsllLos5es} on investments, in the Consdidated Stat￿Tren1 of Fina￿la1 Acbwtses. Page 26

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNOERTAKING NOTES TO THE FINANCIAL STATEME1￿s FOR THE YEAR ENDED 31 MARCH 2021 A¢¢ountlng policle5 Icontlnuedl 1￿ Intarest receivable Interest on funds held on deposit is included ¥then receivable and thè amount can be measured rfjliibly by the chanty. thi$ is ncymalty upon notif￿at￿ of Interest paid or payable by the Bank. 1.9 Stocks Stocks 8re valued at the Ifrwer of cost and net rèalisable rdlue after making due allowance for obsolete and sl￿-MOthn9 Stc¢k& Cost indudes 811 dir#t costs and an 8pprcprie proporuon of rixed and vanable overheads. 1.10 Dobtor• Trade and oth•r d•btors are recognised al Ihe setlknent munt after any trade dl8counl offerad. Prepayments are valued at the ￿n￿nI prepoid n8t of any tr&Je di￿OUnt$ dug. 1.11 Cash at bank and In hand Cash at bank and In hand Indudes cash 8nd $r￿-￿rn nighty Ikiuld Invosimenis a snort rnalurily of three months or frun the date of wuisition or cwiry of the deposit Or similar 8ccounl. 1.12 Llabllltles and provlsion¥ Liabi11tie$ are recognised when there ts an coitga1￿ ￿ Ibe Baian¢e Sfi8at aate as a re5ulI of a pasi event, il is probable that a transter of economi¢ benefit wll be required in setdement, and the amounl of tha soitlement ￿ be eslim8ted reliajty. Liabilities are reccsnised * the amount that the Charity anlicipales il will pay to settle the debt or th8 amount it ha$ received as a¢fvanced payments for the g¢)ods or serwces it musl provide. Provisions are measured at the best ests.mate of the amoun15 requlr•J to Sett￿ the obligation. Where the effect of the time value of money is material, Ihe prowsion is based on the presenl value ol those amounts, discounted al the pre4ax discount rale that refi8Cts the risks sp￿lfIC lo the liabilily. The unwnding of thè discount is recognised in the Consolmlaled St8tement of Financial Activities as 8 finance cost. 1.13 Flnanclal Instruments The charity onty ha5 financial assets and finarKial liabiltbes of a kind Ihot qualify as basic financial instruments. Basic financial instwments are Initial￿ reciyjnised al transaction value and subsequently measured at their settlement value Mth the ex¢epb"on ol bank loans which are subsequenlty measured at amortise4Y cost usin9 Ihe el￿￿"Ve inler8St rnethd. 1.14 Pensions The ¢harity operates a defir￿d Contribut￿ PenS￿n scheme and the pension Charge represents the aM￿JnIS payable by the charity to the fu￿1 in resFrt of the year. Page 27

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAI STATFMFNTS FOR THE YEAR ENDED 31 MARCH 2021 Accountlng policie5 Icontinuedl 1.15 Fund a¢¢ounting General funds are unrestricted funds which are avaiL* for use at the dis¢r8tion of the Trustee8 in furtherance of the general 0￿.eCt￿eS of th• charity and vthich have not baen designateil lor othor purpose5. Degignat•d luThJ$ cthnprise un￿Stricted funds that hove been set aside by the Truste￿ for particular pu￿￿$. The awn and use of each d8sKJnated fund is set out in the notes to the financial statements. Restricled funds are fiJnds ¥thi¢h are to be used in 8ecordance vAth spe¢ffi¢ ￿$triCtIonS imposed by donors or whi¢h have been raised by the charty for partthlar purposes. The costs of raising and ¥dminislenng such lund$ are charged against the sr)8cifi¢ lund. The wm ar￿ use of each restricted lund is set out in the notes lo the financk?I statements. Investment income, gains and ￿3$$t9 are a￿ated to the appropriate fund. Endovrnent funds are hekl as witsl. The inr4Jme perat4d th•rthJn 18 lo be usad for spac￿ed purposes laid down by the donor. Incom8 Irom donatlons and legaclas Unrestrfcted funds 2021 Total funds 2021 Totsl funds 2020 Donations Lega¢leg 110,9r 6.529 110,906 6,529 146,943 198,896 117,435 117,435 345,839 Total 2020 345.839 345,839 Page 28

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTFS Tn THF FINANf.IAI .qTATFPAFNT8 FOR THE YEAR ENDED 31 MARCH 2021 Income from charitable activities Incom• from fundraising ovents Restricted Unrestrict fund$ funds 2021 2021 Totsl funds 2021 Total funds 2020 Prow1C￿ of seryices Rent receNable Other income Grant8 and ¢￿t￿tY￿1 incL¥n¢ 427,160 13.682 2.937 2.184.075 477,160 13,682 2,937 2.184,075 1,184,380 9,542 15,243 1,710,471 so.c￿ 2.627.854 2.677,864 2,919,836 Total 2020 2.919,836 Incom• Irom non charltsbl• tradlng 4ctlvltl•8 UnrnstrS¢t funds 2021 Tatal funds 2021 Total lunds 2020 Insurance crynmission ank Inieresi received 82,973 82,973 38 142,345 Fundraising Shop incomo from donat￿ and b(￿ght in yoduct8 428 163.815 428 163,81S 3.274 504.808 247,254 247,254 650.S28 Trt812020 650.528 650,528 Page 29

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL.qTATFIIFNTq FOR THE YEAR ENDED 31 MARCH 2021 Grant & contractual inc(Mne 2021 2020 Northamptonshire NHS Ketteriro Borough Counc Department for Transp￿1 Northampton Borough CounrAI INBCI Age UK A & E Pilot INGHI A & E Pilot IKGHI Marfe Curie Commsortia Social pr•seribing NGH Discharge Prcpct COVID Suppc*1 Lollery Other 432.543 20,000 8.781 30,000 73,940 407,960 20,OQ) 8,580 40,000 94,675 22,842 197,024 496,757 282,924 66,929 52,646 202,922 492.797 307,323 132.683 297,277 100,000 76,649 20,134 2.184,075 1.710,471 Investment In¢om• Endowment Unrestrl¢ttd nds funds 2021 2021 Total funds 2021 Total funds 2020 Listed investments 11.fx12 787 11.789 47,2L% Total 2020 47.206 47.2(6 Other In¢omlng ￿0￿r¢¢9 Unrestricted funds 2021 Total funds 2021 Total funds 2020 Government grants- JRS Income 312.975 312.975 Page 30

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTFS TO THE FINANCIAL STATEUENTS FOR THE YEAR ENDED 31 MARCH 2021 Expenditure on ralslng funds Costs ol ralsln9 voluntsry Incom• Unrestricted funds 2021 Total nds 2021 Total funds 2020 Insuranco wnmi$$i¢)n Shop expenses from don8ted and bwght in products 23,138 360,49J 23,138 360,490 76.928 522,745 383,628 383.628 599.873 Totsl 2020 599,673 599,e73 Analysts of •xp•ndlture on charftable actlvltles Summary by fund ty Restrfcted Unrnstrl¢t•d funds nds 2021 2021 Total fund$ 2021 Total funds 2020 Home eare wthces Aclive agein9 serwces Adyi$(ry servic*s Day care $eMces NHS funded Serv 495,518 41,4 130,420 699.C66 1.712,487 495,518 41,426 180,420 699,066 1.712,487 597,898 60,220 199,648 1,252,840 1.306.010 50,000 3.078,917 3,128,917 3,416.616 Total 2020 eo.000 3.356,616 3,416,616 Page 31

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TOTHE FINANCIAL STATFMFNTS FOR THE YEAR ENDED 31 MARCH 2021 Staff costs Group 2021 Gr￿p 2020 Charity 2021 Charity 2020 Wages and salaries Social securty costs Contribution to defin8(l ￿ntrib￿lOn ￿81)n s¢heme 2,S41.979 121.274 2,690,575 122.337 2,531,942 120,353 2,633.953 122.337 38.169 36,93S 34,440 1699,422 2,847,352 2,688,230 2.790,730 Thè average number of per8￿8 wnpkjyed by the Chorty durirvJ Ihe year was as fdljws.. Group 2021 No. Group 2020 No. mpws 266 298 The number of ￿plOYeeS wlwJs¥ wnpbyee benefits lexdudlng wnpwer pension costs) exceeded £60,000 was.. Group 2021 No. Group 2020 No. In the band £60.C￿l - £70,CQO During the year no12020.' r￿ne) emph)yee partKipat¢J iii Iliv ¢Jvfiii¥d ljviivfil p¥ii>iuii Jiliwii¥. Tlir# k¥y management personnel ofthe Charity cr￿prIse the Trustees, the Managing Difector, Finance Director and Business Devebpment Director. The total employee benefrts of key managernent personnel ol tho ¢h8rrtable group wor¢ £159,10412020." £150.8S2}. 10. Tru81¢40' remunoralbon and •xp•n$•s During the year. no fru51ees rerav&J any remuneration or cther benefits12020- £NILI. During the ye8r ended 31 March 2021. no Tnjstge expenses have been incurred12020- £NILI. Page 32

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEUENTS FOR THE YEAR ENDED 31 MARCH 2021 11. Tangible fixed assets Group Freehold Asséts h•kl pro1￿rtY lor sale Motor Fixtures and vehiclos fittings Total Cost or valuatlon At 1 April 2020 Additions Oisposal8 Transfefs beN¥een dasses 1,696.634 1.186,115 365.467 431.193 3,679,409 5.383 $,383 1119.4101 11,301.6501 11.181.240? 14,8751 {1,0001 4.875 At 31 March 2021 1.701,509 364,467 317.166 1383,142 Dèprnclatlon At 1 April 2020 Chary for the ye8r On disposals Transfers ctass 503.424 28.871 298,615 13.078 1310.5841 11,1091 171,381 80,800 307,661 46,959 178.T151 1,281,071 149,708 1389,8451 1.109 Al 31 March 2021 533.404 231,695 275.835 1,040,934 Net book value At 31 March 2021 q,169,1O5 132,772 41.331 1.342,208 At 31 March 2020 1,193,210 887.5C(I 194,oa6 123.542 2.398,338 Included within freehc4d propety is £510,ofxl relatiThJ to investment properties valuod at matkel value. Tho valuation was prepared by Undew>Jds. Page 33

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANf.IAI STATF_IAENTS FOR THE YEAR ENOED 31 MARCH 2021 11. Tangible fixed assats Icontinu•dl Charity Fr••hold As58ts held property for sale Motor Fix¢ur8s and vehicles rittings Total Cost or valuatlon Al 1 April 2020 Additions DispOs￿S Transfers bett￿6ft clas 1,696.634 1,186.115 365,467 431.193 3.679,409 5.383 5,383 {119.4101 11,301,650> 11.181,2401 {4,8751 I1,0￿? 4.875 Al 31 March 2021 1,701.509 364,467 317,166 2,383,142 Depr•clatlon At 1 4)ril 2020 Charge for Ihe year On disposals Transfèrs bewn classes 603.424 28.871 298,616 13,078 1310.S841 {1,1091 171,391 60,800 14861 307,861 46,959 178,T751 1,281,071 149,708 1389,845} 1.109 At 31 Marth 2021 S33.404 2J1,09J 27¥,aJJ 1,040,934 N8t book value Al 31 March 2021 1,168.105 132.T12 41,331 1,342.208 Al 31 March 2020 1.193.210 87.500 194,086 123,542 2,398,338 12. Flx•d a#sot Investments Llsted securities Group and Charity Cost or valuatlon At 1 April 2020 Addrtions Dispos￿5 Revaluati￿# 1,047,447 1,272,121 {272,1211 2311,29 At 31 March 2021 2,285.743 Page 34

AGE UK NORTHAMPTONSHIRE AND ITS SUBSICIARY UNDERTAKING NOTÉS TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 12. Flxed asset investments Icontinuedl I th8 fixed a880t inveBtm8nt6 arè hdd in lh• UK At 31 March 2021 the charitablo ¢(mpany hdd lo￿ of the allott8d share capital of Age UK Northamptonshire Trading Limited {CSS for the financial year ended on that date was a defi¢il of £8.633 (2020- wofil of £38,809). The subsidiary 1$ engaged in the Sa￿ of boughl in goc#Js in charity s￿S and acting as an 4&nt for an insurance brc*er. A sumrnary of the resutts of thg trading subswjiary is set rjjt bebK. ApUK Northamplonshire Trading Limrted 2021 2020 Tumov•r Cost of Sal68 11.R37 1176.fj? Gross profrt Other operating inccffje and costs 6.762 104,709 N•t Ilo841 I wofrt Gift Aid payment lo A￿ UK Northafflplonshire 18.6331 38.809 Rètsined In substyjiary 18,6331 38.809 gtoek# Group 2021 Group 2020 Goods for resal8 5,771 5.915 Page 35

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTE.q Tn TNF FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 14. Debtors Group 2021 Group 2020 Charity 2021 Charity 2020 Due wlthin one y8ar Trade debtors Amounts owed by group undertakings Other d¢b¢ors Prepayments and awued incL¥n• 150,417 246.657 150,417 15,5S7 22,050 44,236 246,657 22,968 1,091 126,201 22.050 44.236 5.122 126.201 216.703 377.980 232,260 396,917 15. Cr•ditors'. Amounts falllng dLte wrthln one year Group 2021 Group 2020 Charity 2021 Charity 2020 Trade cradftor5 Other tsyalion al￿ social 58curity Olh•r cr•ditors Accw818 and deferr&J incom8 68,709 36,123 33,743 105.585 39,808 27,824 14,996 196,034 66,518 36,123 33,713 103,558 32.845 14.•OS 197.109 285.589 244,160 278,661 239,940 Page 36

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTFS Tn THF FINANCIAL STATEPJEKrs FOR THE YEAR ENDED 31 MARCH 2021 16. Statement of funds Statement of funds- current yèar Balanc8 at 31 March 2021 Balance at 1 Aprll 2020 Trnnsfers Galnsl {Lossesl Income Expenditure Inl¢ut Unro¥trt¢t¢d funds D6slgnat¢d funds Capital provision 1tIO,778 409,222 510,fAIO General funds 3•n•rAI Flind* Pens 13.463,54SJ 101.000 1245.8341 12.88S 1.769,627 1101.0001 2,158.816 3.306,305 {3,462.5451 1245,8341 12,886 1.769,627 Total Unre5tncled funds 2,259,594 3.306,305 {3,462.5451 163,388 12,885 2.279,627 Endowment funds Thè Venlon 2000 Settlement 1.868.228 11.002 1163,3881 225,411 1,941,253 Restricied lund$ Serwce Advice Team and D8y Centre Care 50,000 {50.0001 Total of funds 4.127,822 3.367,307 13.512,54S) 238.296 {220,880 Page 37

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 16. Statement of funds (contlnu￿l Endchwnent Fund.. The Venton 2000 sett￿ment was registered as a ¢hanty 28 November 2CX)O. 11 is registered 83 a linked charty of Age UK Northamptonshire. The objective of the charty is the promotion of the relief of eldedy pecs)k in Northamptonshiifj. Thè Chartty hows the freehohy land and buikJiryJs and fixturés and frttings of William and Patricia Venton Day Care Cenlre. along vthh inveslments. The Furnd is invested in fixed assets and investsnonls 4thich art held by thè Trustèès of thè eharitsbl• group on trust for the EndcA¥menl Fund. ReSt￿l￿d Fvnd.. Restr￿ted funds a￿ invested in cash deposits. Where funds are fulty usad to fund tho purchase ol fixad assets, thè balanc£ is tr8nsferr8d to unrestricted funds. Designated FurKI'. The caprtal prowsicA) ￿lateS to the value of cottages in Harpcle vthith are rentod to the glderfy in that cinrty. The fund is represenle4J by frgehokj investment properties. Page 38

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 16. Statement of funds Icontlnuedl Statement of funds- prlor yèar Balance al 31 March 2020 Balance at 1 April 2019 Gainsl {Lossesl Income Eyndrture Unrestrfjcted funds D¢slgnat•d fund$ Capil81 provision 1CQ,778 1C(I.T78 G•n•ral funds Genèral Funds Pension reserve 2,163.312 1101.IKJOI 3,856.003 (3.956,2891 196,790 2,259.818 1101,0001 2.C62.312 3.856.003 {3.956,2891 1￿,790 2.158,816 Total Unr•strlct•d funds 2.163,090 3,856.CQ3 {3,956.289) 198,790 2,259,594 ÈndowmontTuna$ The Venton 2000 Settlement 1,934.755 47.206 {113,7331 1,868.228 Restro¢t￿ funds Serwce Adwr* Team and Day Centre Care {60,CO)I Total of funds 4.097.845 3,￿3.209 {4.016.2891 83.057 4.127,822 Page 39

AGE UK NORTHAMPTONSHIRE AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 17. Summary of funds Summary of funds- curr•nt yéar Balancè at 31 March 2021 Balancé at I Aprll 2020 Transfers G?Insl (Lossos) Incam• Exp•ndltu I￿oUt Designated funds General funds Endowment funds R8Strtt•d funds 100,778 2,1S8,818 409.222 306,305 13,462.5451 1245.8341 510.000 1.769,627 12.88S 1,868,228 11,1112 1163,3881 225.411 1,941,253 lso.oooi 4,127,822 3,367,307 13.S12.5451 238.296 4,220,880 8ummary of funds- prlor y•ar Balance at 31 March 2020 Balance at 1 Apnl 2019 Gainsl (Losses) Ir￿orne Expenditure Designated fvnds General funds Endovmient funds Reslriled funds 1fJJ.778 2.C62,312 1.934,755 100.778 198,790 2.158,816 {113.7331 1,868.228 3.856,003 {3.W,289) 47,2t 60.OCQ 160,000) 4,097,845 3.￿3,209 14.016.289) 83.057 4,127,822 18. Analysls of nèt atsèt8 betwèen furtd# Analysls of nèt assèts bthAèn funds- cuThènt y¢ar Endowment Unrestricted funds ftrnds 2021 2021 Total funds 2021 Tangible fixed ass8ts Fixed asset inveslments Current assets Creditors due Mthin one year 668,395 1,272,858 673.813 1,012,885 878,518 1285,5891 1.342.208 2,285,743 878,518 1285,5891 Total 1,941,253 2,279,627 4,220,880 Page 40

AGE UK NORTHAMPTONSHIRE AND ITS SUBSItXARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 18. Analysls of net assets between funds IcontinLwdl AnalyslB ol n•t a$￿ts b•tw••n fvnds- prior year Endwnent Unrestn'cled fund5 funds 2020 2020 Total funds 2020 Tangibla fix￿1 ass￿$ Fixed asset inveslmenl8 Current assets Creditors due wrthin yoar Provi8i¢ns for liqbilitj'es and charges 820,781 1.047.447 1.577.557 2.398.338 1.047,447 1,027,197 1.027,197 (244,1601 1244,1601 (101,0001 1101,0001 Tot•1 1.868,228 2,259,594 4.127,822 19. R•concSllatlon of n•t mov•mont In fund8 to n•t cash flow from oper•tlng actlvitles Group 2021 Group 2020 Net incomelexpenditure for th• 188 per Stat•mont of FinarKSal ActiMliesl 93,058 116e.8131 Adjustments for: 0¥preciatic￿ charges Galnsl{lossesl on inveslments Diwdends, intefests and rents frryn in￿lments Decrease in stocks Decreasellincreasel in debtors Increas&ldecre85el in (￿rtorS 149,708 {238,2961 111,7891 171,582 63,868 147,21k81 1.909 {89,1571 41,438 161.277 159.5711 Net cash provid•d byl{usad Inl operat5ng actr¥tties 94.531 14,3791 Page 41

AGE UK NORTHAMPTONSHIRE AND Ths SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Analysls of cash and cash equivalents Group 2021 Group 2020 Cash In hand 856.044 843,302 21. Analy$l$ of changes In net dobt At l Aprll 2020 Cash flov At 31 March 2021 Cash at bank and in hand 843.302 12.742 656,044 Pen55on commbim•nts Contributi￿S made by the empbyer lo the defin￿ conlritrwjtic￿ estab115h8d in 200516 have been made at 3%. The ch8ritabl8 group also conlributes to certwn employees, indwidval p￿slon plans. The ￿nSIOn cost ¢harge reyesenls cLJnln"bulions payable by the Charitab￿ group to the fund and am{￿nted ¢0 £36,16912020'. £34.4401. Contributions totalling £nil12020.' nlll were payable lo th8 fund 8t the balan¢e sheet date. Dfrf1n￿ Benefit Scheme On 28 January 2018, Age UK NorthamptOnShl￿ ceased to be an ernpltyer of the North8mplonshire Pension Fund. Under Regulation 64 01 the Local Govemmenl Pansth Schwne Regulations 2013, tha charrty is required lo make an exit pa￿￿ent in accordance the ce$sat￿n valualion prepared by the lund actuary, amounting lo £101.CK)O. During the year a payment of £101,000 was made. The liability al the end of the year is nil. Page 42

AGE UK NORTHAMPTONSHIRE AND rrs SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 23. Operatlng I￿$8 commttm8nts Al 31 March 2021 the charity and Ihe Charty had cc¥nmitm8nts to mae future minimum ￿se payments under non-cancelkble operating ￿SeS a5 Idkwts: Group 2021 Group 2020 Within 1 year Belween l and 5 years Latèrthan 5 yearn 60,300 101,310 7.588 78,849 130,655 175,198 207,504 R•l4t•d paty transactlons The eh8fiTabie group nas taKen aovaniage of the eXem￿lC￿ under ihe FftS102 ityJuLt¥J ¢Ji¥Llv¥ure¥ Tr￿11 disclosing related party tr8n$￿t￿n$ Imih entNies that are part of the Age UK Northampt0t￿hir¢ group. 25. Pamnt Charltsbl• company profit forthe year Tne cnarrtable company has t¥Ken ¥V¥ll¥b￿ ¥x¥rriplkni frL¥ii yiex#iliiiy ilty uwii sta1￿11¥11 ul Financial A¢tiwtie$ in these financk?I statements. The net profrt12020- deficitl of the parent charitable mpany lof the yEar was £101,691 12020." ¢Jef*Jt of £8.8321 age 4J