OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2024-03-31-accounts

CROSSROADS BRAINTREE & CHELMSFORD Limited

(A company limited by guarantee)

Report and Financial Statements for the year ended 31 March 2024

Company Registration Number: 3257547

Charity Registration Number: 1059393

1

|CROSSROADS fF|
Braintree
® Chelmsford|| |---|---| |Contents|Page| |Legal and Administrative Information|3| |Report of the Management Committee|4| |Financial Summary|12|

2

Crossroads Braintree and Chelmsford Limited

Legal and Administrative Information:

Charity Name Crossroads Braintree and Chelmsford Limited Company Registration Number: 3257547 Charity Registration Number: 1059393

Registered Office/Business address: 8 Park Farm

Witham Road Black Notley Braintree Essex CM77 8LQ

Trustees:

Jennifer McFaull Chair Matthew Barker Vice-Chair (Until 12[th] July 2024) Stephen Tate Treasurer Malcolm Richardson Vice-Chair ( From 12[th] July 2024) Daniel Miller (Resigned 15th January 2024) Oluwafolakemi Biyi (Resigned 23rd May 2024) Andrea Bennett (Appointed 15th March 2024) Wendy Dove (Appointed 15th March 2024) Irene Guppy (Appointed 15th March 2024)

Company Secretary: Stephen Tate

Finance and Business Development Manager: Dannielle Perry Independent Examiner: Carol Green FCCA (Peyton Tyler Mears) Banker: Virgin Money

3

Report of the Trustees for the year ended 31 March 2024

The Management Committee presents its directors’ report and audited financial statements for the year ended 31 March 2024

Aims and Objectives

Purposes and Aims

Our charity’s purposes as set out in the objects contained in the company’s memorandum of association are to relieve the stresses experienced by carers and beneficiaries. The aims of our charity are to provide a break for people who are caring for family members full-time to enable them to put themselves first for a short period. Our aims fully reflect the purposes that the charity was set up to further.

Ensuring our work delivers our aims

We review our aims, objectives and activities each year. This review looks at what we achieved and the outcomes of our work in the previous 12 months. The review looks at the success of each key activity and the benefits they have brought to those groups of people we are set up to help. The review also helps us ensure our aim, objectives and activities remained focused on our stated purposes. We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our aim and objectives and in planning our future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives they have set.

The focus of our work

Our principal objective is currently to continue developing the service and we are still trying to build the client numbers by advertising in local magazines and social media platforms. We are aiming to reach out to carers in the Braintree Chelmsford and Maldon areas, employing more staff when needed to accommodate this

How our activities deliver public benefit

Our main activities and who we try to help are described below. All our charitable activities focus on providing relief for carers and the cared for enabling them to continue living at home and reduce the need for public resources. and are undertaken to provide public benefit.

Who used and benefited from our services?

Our objects and funding limit the services we provide to those resident in the Braintree District and Chelmsford. The 2021 Census estimated number of unpaid carers across the UK at 5.7 million, whereas research by Carers UK in 2022, put this number at 10.6 million. Applying those numbers to the population of the Braintree District and Chelmsford, suggest that the number of unpaid carers in this area could be between 28,000 and 51,000. The

4

census data indicated that 59% of unpaid carers are women. More women provide high intensity care at ages when they would expect to be in paid work, than men. People aged 46-65 were the largest age group to become unpaid carers. In 2023-24, 86 customers used the Charity’s core sitting service and in March 2024, 61% of carers were female. 63% of carers were caring for a partner, 9% for children and 28% for a parent, sibling or adult child. The average age of those being cared for, excluding children was 79. The Day Centre operated on two days per week with an average of 9 attendees per session on Wednesdays and 11 on Fridays. All relevant forms including risk assessments, accident forms and volunteer forms are maintained.

Other Achievements and Performance

We have come away from face-to-face training and switched to e-learning instead. We use the training room upstairs where the computer is set up and if a support worker hasn’t got access to a computer, laptop or smart phone, they can come into the office and use the facilities provided. We managed to secure some funding for several new tablets for training purposes, so most support workers can complete their training at home.

This has saved the organisation a lot of money as we save on the cost for the trainer, paying the staff a whole day’s money and we don’t lose out on cancelling the clients because the support workers can do the training when convenient. The training is about an hour at a time. We have covered Safeguarding, Medication Practice, Equality, Diversity and Inclusion and Oral Care, another mandatory training was introduced Oliver McGowan (Autism) Some support workers have requested individual training comprising of Parkinson’s, Dementia, Diabetes and Mental Health. We have recently added Personal Care to the list for staff to complete annually. Practical training of Moving and Assisting (including hoist) was completed at a trainer’s venue on 8[th] February 2024.

Staff observations (unannounced) which were introduced recently to keep up with performance management to maintain a high-quality standard, are continuing, these are welcomed by support staff and clients.

Unfortunately, the Children with Disabilities (CWD) service ended in September 2023 as ECC have changed the way they are supporting CWD. Clubs and groups will be offered instead.

We review our charges annually and because the national minimum wage had gone up again, we needed to recoup some of these costs by increasing the prices for the sitting service and the Day Centre. Despite this increase our charges are significantly below the sector norm in our area.

Questionnaires to clients were sent out to confirm whether: we are providing the support that is needed, they are happy with the level of support, they have any suggestions, our Support Workers are reliable, caring and respectful. We received most of the questionnaires back and all were positive with lovely comments. Staff appraisals are up-to-date and are being carried out regularly. DBS checks and renewals are all up-to-date and Trustees have been checked as well.

5

We have started our journey into digital working by using a cloud-based database that stores client care notes, records contacts against client records, and links to calendar-based action points. We can provide ‘real time’ information recording about the care and support people need and receive, it will help us be more aware when people’s needs change, and respond to them more quickly. The information can be shared quickly, safely and accurately.

We have changed payroll providers because they are more efficient and provide electronic wage slips which supports our vision operating digitally. We have also changed the phone line so that it’s digital.

We have been fairly successful in securing funding from numerous Trusts and Foundations, we have also had support from both Essex County and Braintree District Councils. Surplus funds are invested either in a notice account or fixed for one or two years, taking advantage of interest rates at their highest level for a decade. Further details are included below under “investment Policy”.

Staffing levels have remained appropriate to the demand for services, as at 31[st] March 2024, the staff comprised a Finance and Business Development Manager (Business Manager), Care Coordinator, Office Administrator, 15 Support Workers and a Day Centre Team Leader with a team of assistants.

Financial Review

Although Crossroads originally budgeted for a small surplus of £1,150 for the year, another challenging year resulted in a deficit of around £3,600 at the year end. The core service customer base again reduced and was affected by the revised funding policy of the County Council which saw a number of customers lose some or all of their funding and resulted in many of them reducing the number of hours they could pay for. Although representations have been made to the County Council about the long term cost of this short term saving, this is expected to remain a challenge for the new year, all of which is frustrating as we know that the demand for our services is there. The Day Centre, however, recorded record attendance levels, although again, they continued to fluctuate over the year. The lower customer base overall, meant that expenditure on employees was again lower than budgeted. The difficulty in recruiting new staff remains, although Trustees continued to offer pay rates above the minimum wage. Fund raising is becoming more difficult as everyone faces up to the cost of living crisis, but another strong year of fund raising minimised the deficit and meant that the financial reserves stood at around £177,000 at 31st March with £90,000 of this in a designated reserve and the remaining £87,000 unrestricted.

Principal Funding Sources

The principal funding sources for the charity are our chargeable activities, the main one of which is our core sitting service paid either privately by our customers or via County Council. Day centre charges are fully paid by the customers and there is also a Non Residential contract with Essex County Council.

6

As noted above, fund raising remains critical to the charity and how successful we are can make the difference between surplus and deficit. This is mainly by way of awards from funding bodies or local companies and is supplemented by donations from companies or individuals. The final source of income is interest on our investments. Although small in comparison, careful management of the balances in accordance with our investment policy maxims the return while minimising the risk.

Investment Policy

Aside from retaining a prudent amount in the bank account to cover day to day cashflow, surplus funds are invested with registered financial institutions to produce the best financial return within an acceptable level of risk. The charity is risk averse and only invests in funds covered by the Financial Services Compensation Scheme (FSCS) and only up to the FSCS limit of £85,000 with any one institution. At the year end, the Charity held £170,000 across numerous accounts with four banks which included a mix of current account, instant access saver account, notice account and a number of one or two year fixed rate deposits, with interest rates on the savings accounts ranging from 3.3% to 5.2%. Due to interest received in January, the total with Cambridge & Counties (C&C) exceeded the £85,000 FSCS protection limit, so notice was given to reduce the 95 day account balance. United Trust and C&C consistently offered the highest rates for business/charity accounts. Although United Trust had a 40 day notice account at 3.75% we decided that an online instant access account with Saffron BS offering 3.3% better met our needs as the instant access would enable us to reduce the current account balance which earns no interest.

Reserves Policy

The Management Committee has examined the charity’s requirements for reserves in light of the main risks to the organisation. It has established a policy whereby some of the unrestricted funds not committed or invested in tangible fixed assets held by the charity should be designated to cover at least 3 months of the annual expenditure plus any contractual commitment such as the remaining length of the office lease. Budgeted expenditure for 2024/25 is £250,000 and the designated fund at March 2024 stood at £90,000 leaving £87,000 of the reserves totally uncommitted but able to cover a further 3 months of expenditure. The reserves are needed to meet the working capital requirements of the charity and the Management Committee are confident that at this level they would be able to continue the current activities of the charity in the event of a significant drop in funding.

Plans for Future Periods

The charity plans continuing the activities outlined above in the forthcoming years subject to satisfactory funding arrangements. It would like to expand the number of hours provided by the core sitting service to at least the level operated before covid restrictions. It faces two difficulties in trying to achieve this. The first is attracting additional staff, without whom the service can’t be provided. Despite substantial salary increases in each of the last three years, going beyond the minimum wage, recruitment remains a problem. New customers are

7

also required, just to stand still, as a number are lost each year. Although some of this is natural due to the age and health of some of our customers, it has been exacerbated by the reduction in direct funding from Social Services, meaning that some customers who have previously benefitted from the sitting service have either withdrawn altogether or reduced their hours as they no longer consider it affordable. This is frustrating and the charity has made representations to the County Council that such funding cuts in the short term will lead to bigger financial pressures in the future.

Structure, Governance and Management

Governing Document

Crossroads Braintree & Chelmsford is a registered charity and a company limited by guarantee. It was established in 1978 under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association. It was incorporated on 1[st] October 1996 under the name Crossroads Care Braintree District & Chelmsford, with a revised Memorandum and Articles adopted by Trustees following an extension of the area of operation. The company changed to the current name in May 2017 following its disaffiliation from Carers Trust and further revisions to the Memorandum and Articles were agreed at the AGMs in 2017 and 2021.

Although the company operated independently, the merger between The Princess Royal Trust and Crossroads Care in 2012 formed the Carers Trust and Crossroads Care Braintree District & Chelmsford became network partners of the Carers Trust, to become the leading carers charity in the area. Its mission has been to supplement and complement statutory authorities and voluntary organisations with similar objectives of carer support. Following a detailed analysis of its own costs and in particular the value for money that membership of the Carers Trust provided, the trustees decided in April 2017 to terminate that membership as at 31 March 2017. Although this led to the removal of “Care” from the company name, its mission remains unchanged and care remains the main priority.

Recruitment and Appointment of Management Committee

The directors of the company are also charity trustees for the purposes of charity law and under the company’s Articles are known as members of the Management Committee. Under the requirements of the Memorandum and Articles of Association the members of the Management Committee are appointed at the Annual General Meeting with the positions of Chair, Vice-chair, Treasurer and Company Secretary being elected from amongst them.. All members of the Management Committee come from various professional backgrounds of relevance to the charity and give their time voluntarily receiving no benefits from the charity. Any expenses reclaimed from the charity are set out in note 14 to the accounts.

At the start of the year, the Management Committee consisted of 6 Trustees assisted by the Business Manager. One Trustee stood down in January 2024 and another resigned in May 2024. Three new Trustees were appointed on 15[th] March 2024, although two of them decided it was the not right role for them and resigned in June 2024 leaving 5 Trustees. Trustee Meetings are held bi-monthly to receive reports from the Finance and Business

8

Development Manager and the Care Coordinator. The Financial Report is delivered by the Treasurer for regular monitoring, with full explanatory notes on bank balances, assets and investments.

Trustees have a responsibility for familiarising themselves with the Policies and Procedures as reviewed regularly and updated by Bettal on an annual basis, ensuring that managers customise documents, communicate amendments and organise training as appropriate. Due consideration is given to all aspects of Health & Safety, Commitment to Quality and Equal Opportunity, as well as recommendations for training and the risk assessment review at each meeting. In addition to monitoring the information received, trustees volunteer to support variously in the office, at area meetings and organised activities.

Trustee Induction and Training

Although the Articles of Association allow for up to 12 Trustees, the charity has more typically operated with between 4 and 8 in recent years. It is constantly looking to attract additional Trustees, advertising online and in local community magazines. Interested parties are invited to visit the Charity’s office to meet the Chair and or other trustees as well as the Business Manager, to find out more about the charity, discuss what interests them and what they have to offer the charity. They will be invited to attend one or two Trustee meetings as an observer before existing Trustees vote on a motion to appoint them.

New Trustees receive an induction pack that includes:

A Question & Answer pack has also been prepared drawing information from the various Charity Commission publications signposted through the Commission’s guide “the Essential Trustee” as a follow up to these sessions. This is distributed to all new trustees along with the Memorandum and Articles and the latest financial statements. Feedback from new trustees about their induction has been very positive.

External inspection

The latest CQC inspection in February 2018 rated us as good. There is now a greater emphasis upon the provider to make available evidence to CQC as part of the Direct Monitoring Approach (DMA) on compliance with the HSCA 2008.

Providers have to collect and evaluate evidence to prove compliance rather than relying upon CQC onsite inspections. This new approach to compliance monitoring places the burden of compliance upon providers for enhanced monitoring of their service prior to CQC onsite inspection.

9

We have filed our report each year and so far, no concerns have been expressed, therefore we haven’t needed an inspection to date. The live reporting system proposed by the CQC will mean that Providers will have to provide real time data on the quality of the service they provide.

Crossroads Braintree and Chelmsford send an annual quality monitoring questionnaire to all its clients as well as having face to face reviews with each client on an individual basis. This is a great way of making sure we are still fulfilling our high standard of care and allows us to make changes if necessary.

Processes and Related Parties

The Management Committee of Trustees assisted by the Business Manager meet bimonthly and are responsible for the strategic direction and policy of the charity With the guidance and expertise of the Secretary/Treasurer, Trustees formally adopt the budget, monitor financial reports and approve the audited accounts before they are presented to the AGM. There are regular discussions between the Treasurer and the Business Manager, with the Chair available for urgent decisions.

The Business Manager is responsible for ensuring that the charity delivers the services specified and that key performance indicators are met. She has responsibility for the day to day operational management of the service, individual supervision of the staff team and also ensuring that the team continue to develop their skills and working practices in line with good practice. The Care Coordinator supervises the Care Support Workers and the Day Centre Manager is assisted by a team of staff and volunteers to run the Day Centre.

Staff meetings are held regularly and messaging systems are in place. Between them, the Care Coordinator and the Business Manager, coordinate the flow of information and promotional activity. We have participated in a few information days and networking events. We have maintained good partnerships with community 360, community agents, Alzheimer’s and Parkinson’s societies, working well with adult social care. The Business Manager has secured the necessary funding from a mix of formal grant applications and donations for general and specific uses.

Risk Management

The Management Committee has conducted a review of the major risks to which the charity is exposed. A risk register has been established and is updated at least annually. Where appropriate, systems or procedures have been established to mitigate the risks the charity faces. Internal control risks are minimised by the implementation of procedures for authorisation of all transactions and projects. Procedures are in place to ensure compliance with health and safety of staff, volunteers, clients and visitors to the centre. These procedures are periodically reviewed to ensure that they continue to meet the needs of the charity.

10

Responsibilities of the Management Committee

Company law requires the Management Committee to prepare financial statements for each financial year which give a true and fair view of the state of the affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources, including income and expenditure, for the financial year. In preparing those financial statements, the management committee should follow best practice and:

The Management Committee is responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 1985. The Management Committee is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Members of the Management Committee

Members of the Management Committee, who are directors for the purpose of company law and trustees for the purpose of charity law, who served during the year and up to the date of this report are set out on page 3. In accordance with company law, as the company’s directors, we certify that:

Auditors

Peyton Tyler Mears were re-appointed as the charitable company’s Independent Examiners in 2021 for a period of 10 years, but subject to an annual review. The financial statements include their statement that they have come across no matters to which attention should be drawn to give a proper understanding of the accounts. The full financial statements are attached as an appendix to this report and a summary of the financial position is shown below. This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities (issued in March 2005) and in accordance with the special provisions of Part VII of the Companies Act 1985 relating to small entities. Approved by the Management Committee on 22 January 2025 and signed on its behalf by:

Jenni McFaul (Chair)

11

Financial Summary 2023/24

2023/24 2023/24 2022/23
Incoming resources from generated funds Incoming resources from generated funds
Voluntary income £ 2,129 £1,566
Income from charitable trading (charges) £206,720 £174,848
Grants and Funding Grants and Funding £ 28,519 £ 43,543
Investment income Investment income £ 5,280 £ 2,350
Total £242,648 £222,307
Cost of Generating Funds:
Staffing costs Staffing costs £190,014 £157,036
Office costs £ 23,386 £ 24,519
Other expenses £ 32,880 £ 31,359
Total Total £246,280 £212,914
Surplus/(Deficit) for the Year (£ 3,632) £ 9,393

None of the Trustees receive remuneration.

The Balance Sheet as at 31 March 2024 shows total funds of £177,062. These comprise:

2023/24 2022/23
Bank balances £ 34,060 £ 42,906
Short and medium term investments £137,268 £125,153
Other net assets £ 5,734 12,635
£ 177,062 £ 180,694

Reserves:

The trustees have agreed that a designated reserve be set aside as a contingency against redundancy, equivalent to three months operating expenditure plus the unexpired portion of the office lease. At 31 March 2024, the reserves were:

2023/24 2022/23
Designated Reserve £ 90,000 £ 90,000
Restricted Reserves £ - £ 3,500
Unrestricted Reserves £ 87,062 £ 87,194
£177,062 £180,694

12

COMPANY REGISTRATION NUMBER: 3257547 CHARITY REGISTRATION NUMBER: 1059393

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Financial Statements

For the Year Ended

31st March 2024

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report)

Year Ended 31st March 2024

The trustees, who are also the directors for the purposes of company law, present their report and the unaudited financial statements of the charity for the year ended 31st March 2024.

Reference and Administrative Details

Registered charity name Crossroads Braintree and Chelmsford Ltd Charity registration number 1059393 Company registration number 3257547 Principal office and registered 8 Park Farm office Witham Road Black Notley Braintree Essex CM7 8LQ The Trustees Stephen Tate Malcolm Richardson Daniel Miller (Retired 15th January 2024) Jennifer McFaull Chair Oluwafolakemi Biyi (Retired 23rd May 2024) Matthew Barker (Served from 15th March 2024 Andrea Bennett to 4th June 2024) Wendy Dove (Appointed 15th March 2024) (Served from 15th March 2024 Irene Guppy to 3rd June 2024) Company Secretary Stephen Tate Independent Examiner Carol Green FCCA

- 1 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year Ended 31st March 2024

Structure, Governance and Management

Legal Status

The Company is a registered charity and is limited by guarantee. A special resolution was passed on 28th April 2017 changing the name of the company from Crossroads Care Braintree District and Chelmsford to Crossroads Braintree and Chelmsford Ltd.

Organisation and Financial Controls

The Charity is administered and controlled by a board of Trustees, who are also the Directors of the company. The Directors also maintain strict financial controls in order to make the most efficient use of both the funding received and from charges received.

Investment Powers and Restrictions

The Directors have the power to make investments and have invested surplus funds in fixed term bonds of up to two years or on deposit at the bank.

Objectives and Activities

The Charity's objective is to relieve stress on the carers of sick relatives by offering respite services and intends to continue providing this service in the future.

Achievements and Performance

Our principal objective is currently to continue developing the service and we are still trying to build the client numbers by advertising in local magazines. We are aiming to reach out to carers in the Braintree and Chelmsford areas, employing more staff when needed to accommodate this.

Results

The results for the year, and the charity's financial position at the end of the year are shown in the attached financial statements.

Risk Management

The board of directors take account of risks that the Charity may be exposed to when making any major decisions.

- 2 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year Ended 31st March 2024

Financial Review

Although Crossroads originally budgeted for a small surplus of £1,150 for the year, another challenging year resulted in a deficit of around £3,600 at the year end. The core service customer base again reduced and was affected by the revised funding policy of the County Council which saw a number of customers lose some or all of their funding and resulted in many of them reducing the number of hours they could pay for. Although representations have been made to the County Council about the long term cost of this short term saving, this is expected to remain a challenge for the new year, all of which is frustrating as we know that the demand for our services is there. The Day Centre, however, recorded record attendance levels, although again, they continued to fluctuate over the year. The lower customer base overall, meant that expenditure on employees was again lower than budgeted. The difficulty in recruiting new staff remains, although Trustees continued to offer pay rates above the minimum wage. Fund raising is becoming more difficult as everyone faces up to the cost of living crisis, but another strong year of fund raising minimised the deficit and meant that the financial reserves stood at around £177,000 at 31st March with £90,000 of this in a designated reserve and the remaining £87,000 unrestricted.

Small Company Provisions

This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies exemption.

The trustees' annual report was approved on 12th July 2024 and signed on behalf of the board of trustees by:

J McFaull Chair

- 3 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Independent Examiner's Report to the Trustees of Crossroads Braintree and Chelmsford Ltd

Year Ended 31st March 2024

I report to the trustees on my examination of the financial statements of Crossroads Braintree and Chelmsford Ltd ('the charity') for the year ended 31st March 2024.

Responsibilities and Basis of Report

As the trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006 ('the 2006 Act’).

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent Examiner's Statement

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act; or

  2. the financial statements do not accord with those records; or

  3. the financial statements do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair' view which is not a matter considered as part of an independent examination; or

  4. the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

- 4 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Independent Examiner's Report to the Trustees of Crossroads Braintree and Chelmsford Ltd (continued)

Year Ended 31st March 2024

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Carol Green FCCA Independent Examiner

Peyton Tyler Mears Middleborough House 16 Middleborough Colchester CO1 1QT

- 5 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Statement of Financial Activities (including income and expenditure account)

Year Ended 31st March 2024

2024 2023
Unrestricted Restricted
funds funds Total funds Total funds
Note £ £ £ £
Income and endowments
Donations and legacies 5 18,049 12,599 30,648 45,109
Charitable activities 6 206,721 206,720 174,848
Investment income 7 5,280 5,280 2,350
-------------------------------------- --------------------------------- -------------------------------------- --------------------------------------
Total income 230,050 12,599 242,648 222,307
====================================== ================================= ====================================== ======================================
Expenditure
Expenditure on charitable activities 8,9 230,182 16,099 246,280 212,914
-------------------------------------- --------------------------------- -------------------------------------- --------------------------------------
Total expenditure 230,182 16,099 246,280 212,914
====================================== ================================= ====================================== ======================================
-------------------------------------- --------------------------------- -------------------------------------- --------------------------------------
Net (expenditure)/income and net
movement in funds (132) (3,500) (3,632) 9,393
====================================== ================================= ====================================== ======================================
Reconciliation of funds
Total funds brought forward 177,194 3,500 180,694 171,301
-------------------------------------- --------------------------------- -------------------------------------- --------------------------------------
Total funds carried forward 177,062 177,062 180,694
====================================== ================================= ====================================== ======================================

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The notes on pages 9 to 18 form part of these financial statements.

- 6 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Statement of Financial Position

31st March 2024

2024 2023
Note £ £ £
Fixed Assets
Tangible fixed assets 15 1,454 2,201
Current Assets
Debtors 16 19,428 17,841
Investments 17 137,268 125,153
Cash at bank and in hand 34,060 42,906
-------------------------------------- --------------------------------------
190,756 185,900
Creditors: amounts falling due within one year 18 15,148 7,407
-------------------------------------- --------------------------------------
Net Current Assets 175,608 178,493
-------------------------------------- --------------------------------------
Total Assets Less Current Liabilities 177,062 180,694
-------------------------------------- --------------------------------------
Net Assets 177,062 180,694
====================================== ======================================
Funds of the Charity
Restricted funds 3,500
Unrestricted funds 177,062 177,194
-------------------------------------- --------------------------------------
Total charity funds 21 177,062 180,694
====================================== ======================================

For the year ending 31st March 2024 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors' responsibilities:

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime.

The statement of financial position continues on the following page. The notes on pages 9 to 18 form part of these financial statements.

- 7 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Statement of Financial Position (continued)

31st March 2024

These financial statements were approved by the board of trustees and authorised for issue on 12th July 2024, and are signed on behalf of the board by:

J McFaull Chair

The notes on pages 9 to 18 form part of these financial statements.

- 8 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements

Year Ended 31st March 2024

1. General Information

The charity is a public benefit entity and a private company limited by guarantee, registered in England and Wales and a registered charity in England and Wales. The address of the registered office is 8 Park Farm, Witham Road, Black Notley, Braintree, Essex, CM7 8LQ.

2. Statement of Compliance

These financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland', the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP (FRS 102)) and the Companies Act 2006.

3. Accounting Policies

Basis of Preparation

The financial statements have been prepared on the historical cost basis.

Going Concern

There are no material uncertainties about the charity's ability to continue.

Judgements and Key Sources of Estimation Uncertainty

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Fund Accounting

Unrestricted funds are available for use at the discretion of the trustees to further any of the charity's purposes.

Designated funds are unrestricted funds earmarked by the trustees for particular future project or commitment.

Restricted funds are subjected to restrictions on their expenditure declared by the donor or through the terms of an appeal, and fall into one of two sub-classes: restricted income funds or endowment funds.

- 9 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

3. Accounting Policies (continued)

Incoming Resources

All incoming resources are included in the statement of financial activities when entitlement has passed to the charity; it is probable that the economic benefits associated with the transaction will flow to the charity and the amount can be reliably measured. The following specific policies are applied to particular categories of income:

Resources Expended

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates:

All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifiable and consistent basis.

- 10 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

3. Accounting Policies (continued)

Tangible Assets

Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses. Any tangible assets carried at revalued amounts are recorded at the fair value at the date of revaluation less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

An increase in the carrying amount of an asset as a result of a revaluation, is recognised in other recognised gains and losses, unless it reverses a charge for impairment that has previously been recognised as expenditure within the statement of financial activities. A decrease in the carrying amount of an asset as a result of revaluation, is recognised in other recognised gains and losses, except to which it offsets any previous revaluation gain, in which case the loss is shown within other recognised gains and losses on the statement of financial activities.

Depreciation

Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows:

Impairment of Fixed Assets

A review for indicators of impairment is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date.

Financial Instruments

A financial asset or a financial liability is recognised only when the entity becomes a party to the contractual provisions of the instrument.

Basic financial instruments are initially recognised at the amount receivable or payable including any related transaction costs, unless the arrangement constitutes a financing transaction, where it is recognised at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.

- 11 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

3. Accounting Policies (continued)

Defined Contribution Plans

Contributions to defined contribution plans are recognised as an expense in the period in which the related service is provided. Prepaid contributions are recognised as an asset to the extent that the prepayment will lead to a reduction in future payments or a cash refund.

When contributions are not expected to be settled wholly within 12 months of the end of the reporting date in which the employees render the related service, the liability is measured on a discounted present value basis. The unwinding of the discount is recognised as an expense in the period in which it arises.

4. Limited by Guarantee

The company is limited by guarantee.

5. Donations and Legacies

Unrestricted Restricted
Total Funds
Funds Funds 2024
£ £ £
Donations
Donations and fundraising 2,129 2,129
Grants
Charitable grants received (see notes) 15,920 12,599 28,519
--------------------------------- --------------------------------- ---------------------------------
18,049 12,599 30,648
================================= ================================= =================================
Unrestricted Restricted
Total Funds
Funds Funds 2023
£ £ £
Donations
Donations and fundraising 1,566 1,566
Grants
Charitable grants received (see notes) 20,273 23,270 43,543
--------------------------------- --------------------------------- ---------------------------------
21,839 23,270 45,109
================================= ================================= =================================

- 12 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

6. Charitable Activities

Unrestricted
Total Funds
Unrestricted Total Funds
Funds 2024 Funds 2023
£ £ £ £
Charges 206,721 206,720 174,848 174,848
====================================== ====================================== ====================================== ======================================

7. Investment Income

Unrestricted
Total Funds
Unrestricted
Total Funds
Funds 2024 Funds 2023
£ £ £ £
Bank interest receivable 5,280 5,280 2,350 2,350
=========================== =========================== =========================== ===========================
Expenditure on Charitable Activities by Fund Type
Unrestricted Restricted
Total Funds
Funds Funds 2024
£ £ £
Care services 173,916 16,099 190,014
Support costs 56,266 56,266
-------------------------------------- --------------------------------- --------------------------------------
230,182 16,099 246,280
====================================== ================================= ======================================
Unrestricted Restricted
Total Funds
Funds Funds 2023
£ £ £
Care services 134,266 22,770 157,036
Support costs 55,878 55,878
-------------------------------------- --------------------------------- --------------------------------------
190,144 22,770 212,914
====================================== ================================= ======================================

8. Expenditure on Charitable Activities by Fund Type

9. Expenditure on Charitable Activities by Activity Type

Activities
undertaken Support Total funds Total fund
directly costs 2024 2023
£ £ £ £
Care services 190,014 56,266 246,280 212,914
====================================== ================================= ====================================== ======================================

- 13 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

10. Analysis of Support Costs

Care
Services Total 2024 Total 2023
£ £ £
Premises 14,177 14,177 13,800
Communications and IT 1,248 1,248 1,533
General office 575 575 1,432
Day Centre 13,587 13,587 11,096
CQC regulation fee 673 673 565
Training 1,447 1,447 1,271
Stationery 1,899 1,899 3,140
Insurance 1,836 1,836 1,757
Sundry expenses 2,204 2,204 1,586
Accountancy and Examiner fees 1,865 1,865 1,946
Travel expenses 14,994 14,994 16,049
Affiliation fees & Subscriptions 1,014 1,014 954
Depreciation 747 747 749
--------------------------------- --------------------------------- ---------------------------------
56,266 56,266 55,878
================================= ================================= =================================
11. Net (Expenditure)/Income
Net (expenditure)/income is stated after charging/(crediting):
2024 2023
£ £
Depreciation of tangible fixed assets 747 749
================ ================
12. Independent Examination Fees
2024 2023
£ £
Fees payable to the independent examiner for:
Independent examination of the financial statements 888 840
================ ================
13. Staff Costs
The total staff costs and employee benefits for the reporting period are analysed as follows:
2024 2023
£ £
Wages and salaries 187,932 178,459
Employer contributions to pension plans 2,082 1,347
-------------------------------------- --------------------------------------
190,014 179,806
====================================== ======================================

- 14 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

13. Staff Costs (continued)

The average head count of employees during the year was 19 (2023: 18).

No employee received employee benefits of more than £60,000 during the year (2023: Nil).

14. Trustee Remuneration and Expenses

No remuneration or other benefits from employment with the charity or a related entity were received by the trustees;

15. Tangible Fixed Assets

Office
equipment Computers Total
£ £ £
Cost
At 1 April 2023 and 31 March 2024 3,954 3,832 7,786
=========================== =========================== ===========================
Depreciation
At 1 April 2023 3,765 1,820 5,585
Charge for the year 19 728 747
--------------------------- --------------------------- ---------------------------
At 31 March 2024 3,784 2,548 6,332
=========================== =========================== ===========================
Carrying amount
At 31 March 2024 170 1,284 1,454
=========================== =========================== ===========================
At 31 March 2023 189 2,012 2,201
=========================== =========================== ===========================
16. Debtors
2024 2023
£ £
Trade debtors 18,181 17,143
Prepayments and accrued income 1,247 698
--------------------------------- ---------------------------------
19,428 17,841
================================= =================================
17. Investments
2024 2023
£ £
Investment in Bonds 137,268 125,153
====================================== ======================================

The investment is in the form of deposits with United Trust, Cambs & Counties and Saffron Building Society.

- 15 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

18. Creditors: amounts falling due within one year

2024 2023
£ £
Accruals and deferred income 15,148 7,407
================================= ===========================

19. Pensions and Other Post Retirement Benefits

Defined contribution plans

The amount recognised in income or expenditure as an expense in relation to defined contribution plans was £2,082 (2023: £1,347).

20. Grants

Grants received:

Grants received:
2024 2023
Albert Hunt 3,000 2,000
Charles S French 5,000
Colchester Catalyst 800 3,000
Community Fund 4,920
EALC 500
ECC 4,500 1,775
ECC - ASCDF 3,075
ECF 5,000 17,273
Edward Gostling Foundation 5,000
Essex Care Associates 600
FSI Trust 2,000
Groundwork 250 1,000
Hedley FDN 1,000
Home Instead 690
Magic Little Grants 500
McCarthy & Stone 750
Mr & Mrs Mount Trust 5,000
Stansted Airport 449
Tudwick Foundation 3,000
Walter Farthing (Trust) Ltd 980
28519 43543

- 16 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

21. Analysis of Charitable Funds

Unrestricted funds

Unrestricted funds
At
At 31 March 2
1 April 2023 Income Expenditure Transfers 024
£ £ £ £ £
General funds 87,194 230,050 (230,182) 87,062
Designated Fund 90,000 90,000
-------------------------------------- -------------------------------------- -------------------------------------- ---------------- --------------------------------------
177,194 230,050 (230,182) 177,062
====================================== ====================================== ====================================== ================ ======================================
At
At 31 March 20
1 April 2022 Income Expenditure Transfers 23
£ £ £ £ £
General funds 88,301 199,037 (190,144) (10,000) 87,194
Designated Fund 80,000 10,000 90,000
-------------------------------------- -------------------------------------- -------------------------------------- --------------------------------- --------------------------------------
168,301 199,037 (190,144) 177,194
====================================== ====================================== ====================================== ================================= ======================================

The designated fund was established as a contingency against the potential loss of future funding.

- 17 -

Crossroads Braintree and Chelmsford Ltd

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year Ended 31st March 2024

21. Analysis of Charitable Funds (continued)

Restricted funds

Restricted funds
At
At 31 March 2
1 April 2023 Income Expenditure Transfers 024
£ £ £ £ £
ECF (Dulverton Trust
Fund) 5,000 (5,000)
ECC (Retention grant) 4,500 (4,500)
ECF 3,500 (3,500)
Various other 3,099 (3,099)
--------------------------- --------------------------------- --------------------------------- ---------------- ----------------
3,500 12,599 (16,099)
=========================== ================================= ================================= ================ ================
At
At 31 March 20
1 April 2022 Income Expenditure Transfers 23
£ £ £ £ £
ECF (Dulverton Trust
Fund)
ECC (Retention grant)
ECF 3,000 11,000 (10,500) 3,500
Various other 12,270 (12,270)
--------------------------- --------------------------------- --------------------------------- ---------------- ---------------------------
3,000 23,270 (22,770) 3,500
=========================== ================================= ================================= ================ ===========================

22. Analysis of Net Assets Between Funds

Unrestricted Restricted
Total Funds
Funds Funds 2024
£ £ £
Tangible fixed assets 1,454 1,454
Current assets 190,756 190,756
Creditors less than 1 year (15,148) (15,148)
-------------------------------------- ---------------- --------------------------------------
Net assets 177,062 177,062
====================================== ================ ======================================
Unrestricted Restricted
Total Funds
Funds Funds 2023
£ £ £
Tangible fixed assets 2,201 2,201
Current assets 182,400 3,500 185,900
Creditors less than 1 year (7,407) (7,407)
-------------------------------------- --------------------------- --------------------------------------
Net assets 177,194 3,500 180,694
====================================== =========================== ======================================

- 18 -