## 

||Page|
|---|---|
|Reference and Administrative<br>Details|1 to 2|
|Trustees'<br>Report|3to 18|
|Independent<br>Examiner's<br>Report||
|Statement<br>ofFinancial Activities|18|
|Balance Sheet|19to 20|
|Cash Flow Statement|21|
|Notes to the Cash Flow Statement|22|
|Notes to the Financial Statements|23 to 33|
|Detailed Statement<br>of Financial Activities|34 to 35|





## 

## 

|||||||||
|---|---|---|---|---|---|---|---|
|TRUSTEES||Mr T Sumpster<br>(Chair)||||||
|||Mr A M Mackintosh|(Vice|Chair)||||
|||Dr<br>I EMacdonald|(Hon Secretary)|||||
|||Mr M P Beaven (Hon Treasurer||||until 8 July 2021)(resigned|8 July 2021)|
|||Mr P Rouse (Hon|Treasurer||from 8 July 2021)|||
|||Dr S E Baldeweg||||||
|||Dr A M Brooke (appointed||21 January 2021)||||
|||Ms D LCooper (appointed|||8 July 2021)|||
|||Ms A Deleligne (appointed|||8 July 2021)|||
|||Mrs H Frazer||||||
|||Mr A H Matty||||||
|||DrJ Nowell Price||||||
|||Ms J A Phillips<br>(appointed||21 January 2021)||||
|||Dr SSinha (appointed<br>21||January 2021)||||
|||Mrs C EThatcher||||||
|||Mrs J V RWest (resigned||2 July||2020)||
|COMPANY SECRETARY||Dr I E Macdonald||||||
|REGISTERED|OFFICE|86 Coiston Street||||||
|||Bristol||||||
|||8815BB||||||
|REGISTERED|COMPANY NUMBER|0325358¹(England<br>and Wales)||||||
|REGISTERED|CHARITY NUMBER|1058968||||||
|INDEPENDENT|EXAMINER|TCA (Shrewsbury)|LLP|||||
|||Third Floor, 21 St|Mary's|Street||||
|||Shrewsbury||||||
|||SY1 1ED||||||
|SOLICITORS||TLT LLP||||||
|||One Redcliffe Street||||||
|||Bristol||||||
|||BS16TP||||||





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|Chief Executive Officer|Menai Owen Jones|
|---|---|
|Head ofPafient and Family Services|Pat McBride|
|Head ofFundralsing|Jay Sheppard|
|IT & Systems Manager|Martin Coakson|
|Office &Finance Manager|Gabrielle Welland|
|Endocrine Specialist<br>Nurse|Pauline<br>Whittingham|
|Events &Volunteers<br>Manager|Sian Pitman|
|Patient and Family Services Coordinator|Sammy Harbut|
|Assistant<br>Administrator|James Charlick|
|Senior Foundation<br>Administrator|Miranda<br>Payne|





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## 

|||FOR TH|E YEA|R ENDED 30JU|NE 2021|||
|---|---|---|---|---|---|---|---|
|||||||2021|2020|
|||||Unrestricted|Restricted|Total funds|Total funds|
|||||fund|funds|||
||||Notes|6|F|5||
|INCOMING RESOURCES||||||||
|Incoming resources from|generated|||||||
|funds||||||||
|Voluntary<br>income||||337,632|46,863|384,495|391,273|
|Activities for generating<br>funds||||50,363||50,363|42,276|
|Investment<br>income||||1,253||1,253|1,877|
|incoming<br>resources from <br>activities|charitable|||||||
|General||||25,128|56,643|81,771|92,971|
|Total incoming<br>resources||||414,376|103,506|517,882|528,397|
|RESOURCES EXPENDED||||||||
|Costs ofgenerating<br>funds||||||||
|Costs ofgenerating<br>voluntary||income|6|82,242|460|82,702|91,136|
|Fundraising<br>trading: cost ofgoods sold and||||||||
|other costs|||7|24,026||24,026|19,367|
|Charitable<br>activities|||8|||||
|General||||224,988|76,626|301,614|336,086|
|1'otal resources expended||||331,256|77,086|408,342|446,589|
|NET INCONIING<br>RESOURCES BEFORE||||||||
|TRANSFERS||||83,120|26,420|109,540|81,808|
|Gross transfers<br>between|funds||19|~459)|459|||
|Net incoming/(outgoing)|resources|||82,661|26,879|109,540|81,808|
|RECONCILIATION<br>OF FUNDS||||||||
|Total funds brought<br>forward||||354,372|32,720|387,092|305,284|
|TOTAL FUNDS CARRIED|FORWARD|||437,033|59,599|496,632|387,092|





## 

||BALANCE SHEET<br>AT 30JUNE 2021|||
|---|---|---|---|
|||2021|2020|
||Not|2||
||es|||
|FIXEDASSETS||||
|Tangible assets||241|748|
|CURREN'f ASSETS||||
|Debtors|15|31,607|12,124|
|Cash at bank||~483 236|~382924|
|||514,843|395,048|
|CREDITORS||||
|Amounts<br>falling due within one year|16|(18,452)|(8,704)|
|NET CURRENT ASSETS||496,391|386,344|
|TOTAL ASSETSLESSCURRENT||||
|LIABILITIES||496,632|387,092|
|NETASSETS||496,632|387,092|
|FUNDS|19|||
|Unrestricted<br>funds||437,033|354,372|
|Restricted<br>funds||59,599|32,720|
|TOTAL FUNDS||496,632|387,092|





## 




## 

||FOR THE Y|EAR ENDED 30J|UNE 2021||
|---|---|---|---|---|
|||Notes|2021|2020<br>f|
|Net cash inflow from operating|activities|1|100,312|88,469|
|Increase<br>in cash in the period|||100,312|88469|
|Reconciliation<br>ofnet cash flow|to||||
|movement<br>in net debt|||||
|Increase<br>in cash<br>in the period|||100,312|88,469|
|Change<br>in net debt resulting<br>from|cash flows||100,312|88,469|
|Movement<br>in net debt in the period|||100,312|88,469|
|Net debt at 1 July|||382,924|294,455|
|Net debt at 30June|||483,236|382,924|





## 

## 

||||||||2021|2020|
|---|---|---|---|---|---|---|---|---|
||||||||5|F|
||Net incoming|resources|||||109,540|81,808|
||Depreciation|charges|||||507|508|
||(Increase)/decrease||in debtors||||(19,483)|16,567|
||Increase/(decrease)||in creditors||||9,748|~10,414)|
||Net cash inflow from operating||||activities||100,312|88,469|
|2.|ANALYSIS OF CHANGES|||IN NET FUNDS|||||
|||||||At 1.7.20|Cash flow|At 30.6.21|
||||||||5|5|
||Net cash||||||||
||Cash at bank|||||382,924|100,312|483,236|
||Total|||||382,924|100,312|483,236|





## 



## 

## 

## 

## 

## 

|||||2021|2020|
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total|Total|
|||funds<br>f|funds|funds|funds<br>F|
|Donations||227,279|4,738|232,017|264,998|
|Gift aid||30,072||30,072|36,194|
|Legacies||33,232|42,125|75,357|35,661|
|Membership||46,468||46,468|38,200|
|Sundry|income|581||581|16,220|
|||337,632|46,863|384,495|391,273|



## 

## 

## 

||||||||||2021||2020|
|---|---|---|---|---|---|---|---|---|---|---|---|
|||||||Unrestricted||Restricted|Total||Total|
||||||||funds|funds|funds||funds|
||||||||||f||f|
|Lottery &|raffle||proceeds|||35,561|||35,561||30,436|
|Merchandise||proceeds||||14,802|||14,802||11,840|
|||||||50,363|||50,363||42,276|
|Activities|for|generating||funds|in the|prior year|included|f42,276 of unrestricted||income|and<br>n|
|restrticted|income.|||||||||||
|INVESTMENT|||INCOME|||||||||
||||||||||2021||2020|
|||||||Unrestricted||Restricted|Total||Total|
||||||||funds<br>f|funds<br>f|funds<br>f||funds<br>f|
|Bank interest||receivable|||||1,253||1,253||1,877|





## 

## 

## 

|||||||||||||2021||2020|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|||||||||||||f|||
|Grants||||||||||||80,733|91,333||
|Publications||||||||||||1,038||1,638|
|||||||||||||81,771|92,971||
|Income<br>from|charitable||||activities|||in the|prior|year<br>included|f24,938 of|unrestricted|income<br>and||
|668,033ofrestricted||||income.|||||||||||
|COSTS OF GENERATING||||||VOLUNTARY|||INCOME||||||
|||||||||||||2021||2020|
||||||||||Unrestricted<br>Restricted|||Total||Total|
|||||||||||funds|funds|funds||funds|
|||||||||||F|6|6||f|
|Staff costs||||||||||65,484||65,484|63,893||
|Event costs||||||||||7,429|442|7,871|14,147||
|Online giving|fees|||||||||4,817||4,817||5,309|
|Printing,<br>postage||&||promotion|||costs|||2,764|18|2,782||3,864|
|Other staff costs||||||||||884||884||3,167|
|Other fundraising|||costs|||||||864||864||756|
|||||||||||82,242|460|82702|91,136||
|Included<br>in costs|||of|generating|||voluntary||income|in the prior|year were 691,136of unrestricted|||funds|
|and no restricted||funds.|||||||||||||
|FUNDRAISING||TRADING:||||COST OF GOODS SOLD AND OTHER COSTS|||||||||
|||||||||||||2021||2020|
||||||||||Unrestricted<br>Restricted|||Total||Total|
|||||||||||funds|funds|funds||funds|
|||||||||||F|F|6||6|
|Purchases||||||||||24,026||24,026||19,367|





## 

## 

## 

||Support||
|---|---|---|
|Direct costs|costs|Totals|
|(See note 9)|(See note||
||10)||
|F|||
|138,109|163,505|301,614|



## 

## 

|DIRECT C|O|STS|OF CHARITABLE ACTIVITIES||||
|---|---|---|---|---|---|---|
||||||2021|2020|
||||||F||
|Staff costs|||||120,567|117,076|
|Stafftraining|||||119|358|
|Accommodation,|||travel & subsistence|||1,792|
|Publication|costs||||15,451|14,548|
|Text service||costs||||180|
|Other staff costs||||||240|
|Local support||group costs (prior year)||||5,600|
|Local support||group costs|||1,972|6,896|
||||||138,109|146,690|
|SUPPORT|COSTS||||||
|||||General<br>f|Governance|Totals<br>f|
|General||||139,722|23,783|163,505|





## 

## 

## 

|General|||||||
|---|---|---|---|---|---|---|
||||||2021<br>f|2020|
|Wages|||||58,567|56,412|
|Social security|||||4,005|3,858|
|Pensions|||||2,756|2,727|
|Rent payable<br>under operating|||leases||13,019|11,289|
|Insurance|||||3,982|4,197|
|Telephone,<br>photocopier,||postage||&office supplies|14,965|15,557|
|Sundries|||||1,437|770|
|Bank charges|||||1,864|2,243|
|Website &online|||||4,611|4,875|
|LAPPS commission||||||1,251|
|LSG costs||||||825|
|Data protection<br>and IT security|||||5,844|5,787|
|Software licences|&expenses||||11,155|9,784|
|Equipment|||||299|887|
|IT upgrade||||||20,241|
|Professional fees|||||402|167|
|Cleaning<br>&consumables||||||481|
|Finance 8 HR consultancy|||||9,879|13,899|
|Other contractors|||||2,520|1,172|
|Recruitment<br>expenses|||||838|360|
|Training<br>8,welfare|||||217|1,290|
|Accommodation,|travel &subsistence||||246|3,755|
|Membership<br>subscriptions|||||2,609|2,012|
|Depreciation<br>oftangible||fixed assets|||507|508|
||||||139,722|164,347|
|Governance|||||||
||||||2021|2020|
||||||5||
|Wages|||||19,319|21,638|
|Social security|||||1,639||
|Pensions|||||959||
|Independent<br>Examination||fees|||1,668|1,620|
|Other governance|costs||||198|1,299|
|Trustee expenses|reimbursed|||||492|
||||||23,783|25,049|





## 

## 

## 

|2021<br>f|2020<br>F|
|---|---|
|507|508|



## 

## 

## 

## 

|STAFF COS|TS|||||||
|---|---|---|---|---|---|---|---|
|||||||2021<br>8|2020<br>f|
|Wages and salaries||||||244,433|246,264|
|Social security costs||||||17,333|11,446|
|Other pension|costs|||||11,530|7,894|
|||||||273,296|265,604|
|The average|monthly|number|ofemployees|during|the year was as follows:|||
|||||||2021|2020|
|Core activities||||||8|10|



## 

## 

|TANGIBLE FIXEDASSETS|||||
|---|---|---|---|---|
||Fixtures and|Computer|||
||fittings|equipment|Totals||
|||F|F||
|COST|||||
|At 1 July 2020 and 30June 2021|47,309|1,522|48,831||
|DEPRECIATION|||||
|At 1 July 2020|47,309|774|48,083||
|Charge for year||507||507|
|At 30June 2021|47,309|1,281|48,590||
|NET BOOK VALUE|||||
|At 30June 2021||241||241|
|At 30June 2020||748||748|





## 

## 

|15.|DEBTORS: AMOUNT|S<br>F|ALLING DUE WITHIN ONE YEAR|||
|---|---|---|---|---|---|
|||||2021<br>F|2020<br>f|
||Other debtors|||1,191|9,915|
||Prepayments<br>and accrued||income|30,416|2,209|
|||||31,607|12,124|
|16.|CREDITORS: AMOUNTS||FALLING DUE WITHIN ONE YEAR|||
|||||2021<br>f|2020|
||Trade creditors|||3,235|1,748|
||Social security and other taxes|||7,439|3,398|
||Other creditors|||3,420|3,180|
||Accruals and deferred|income||4,358|378|
|||||18,452|8,704|



## 

|The following<br>operating<br>lease payments<br>are committe|d<br>to be paid within one year:||
|---|---|---|
||Other operating|leases|
||2021<br>f|2020<br>f|
|Expiring:|||
|Within one year|1,513|1,771|
|Between one and five years|1,297|2,810|
||2,810|4,581|



|ANALY|SIS OF NET ASSETS|BETWEEN FUNDS||||
|---|---|---|---|---|---|
|||||2021|2020|
|||Unrestricted|Restricted|Total funds|Total funds|
|||fund|funds|||
|Fixed assets||241||241|748|
|Current <br>Current|assets<br>liabilities|455,244<br>~18,452)|59,599|514,843<br>/18,452)|395,048<br>~8,704)|
|||437,033|59,599|496,632|387,092|





## 

## 

|||||Net|Transfers||
|---|---|---|---|---|---|---|
|||||movement<br>in|between||
||||At 1.7.20|funds|funds|At 30.6.21|
||||5||f|F|
|Unrestricted<br>funds|||||||
|General<br>fund|||354,372|83,120|(459)|437,033|
|Restricted funds|||||||
|Endocrine<br>Nurse|helpline||11,437|(11,060)||377|
|Patient<br>Info Helpline|||9,342|(904)||8,438|
|Publications|||2,249|3,413||5,662|
|Volunteer<br>Training|||9,692|(6,695)||2,997|
|Virtual Conference|2021|||(459)|459||
|Legacy- Solent & IOW||Support|Group|5,925||5,925|
|Legacy —Publications||||5,000||5,000|
|Legacy —Nurse<br>helpline||||31,200||31,200|
||||32,720|26,420|459|59,599|
|TOTAL FUNDS|||387,092|109,540||496,632|
|Net movement<br>in|funds,|included|in the above are as follows:||||
|||||Incoming|Resources|Movement<br>in|
|||||resources<br>8|expended|funds<br>f|
|Unrestricted<br>funds|||||||
|General fund||||414,376|(331,256)|83,120|
|Restricted funds|||||||
|Endocrine<br>Nurse|helpline|||4,681|(15,741)|(11,060)|
|Patient Info Helpline||||47,894|(48,798)|(904)|
|Publications||||12,500|(9,087)|3,413|
|Volunteer<br>Training||||(6,695)||(6,695)|
|Virtual Conference|2021|||3,001|(3,460)|(459)|
|Legacy —Solent & IOW||Support|Group|5,925||5,925|
|Legacy —Publications||||5,000||5,000|
|Legacy- Nurse<br>helpline||||31,200||31,200|
|||||103,506|(77,086)|26,420|
|TOTAL FUNDS||||517,882|~408 342)|109,540|





## 

## 

## 

|Comparatives|fo|r moveme|nt<br>in fun|ds|||||
|---|---|---|---|---|---|---|---|---|
|||||||Net|Transfers||
||||||movement<br>in||between||
||||||At 1.7.19|funds|funds|At 30.6.20|
||||||6|E||f|
|Unrestricted|Funds||||||||
|General fund|||||285,181|57,499|11,692|354,372|
|Restricted Funds|||||||||
|Endocrine<br>Nurse||helpline|||10,095|1,342||11,437|
|Issy Appeal|||||1,829|10|(1,839)||
|ITAppeal|||||8,179|1,674|(9,853)||
|Patient<br>Info Helpline||||||9,342||9,342|
|Publications||||||2,249||2,249|
|Volunteer<br>Training||||||9,692||9,692|
||||||20,103|24,309|(11,692)|32,720|
|TOTAL FUNDS|||||305,284|81,808||387,092|
|Comparative|net movement||in funds,|included|in the above|are as follows:|||
|||||||Incoming|Resources|Movement<br>in|
|||||||resources<br>f|expended|funds|
|Unrestricted|funds||||||||
|General<br>fund||||||441,423|(383,924)|57,499|
|Restricted funds|||||||||
|Endocrine<br>Nurse||helpline||||17,026|(15,684)|1,342|
|Issy Appeal||||||10||10|
|ITAppeal||||||21,915|(20,241)|1,674|
|Patient<br>Info Helpline||||||31,081|(21,739)|9,342|
|Publications||||||7,250|(5,001)|2,249|
|Volunteer<br>Training||||||9,692||9,692|
|||||||86,974|(62,665)|24,309|
|TOTAL FUNDS||||||528,397|~446,589)|81,808|





## 

## 

## 

|A current year 12|months<br>and prior year 1|2 months<br>combi|ned<br>position<br>is a|s follows:||
|---|---|---|---|---|---|
||||Net|Transfers||
||||movement<br>in|between||
|||At 1.7,19|funds|funds|At 30.6.21|
|||6||6||
|Unrestricted<br>funds||||||
|General<br>fund||285,181|140,619|11,233|437,033|
|Restricted funds||||||
|Endocrine<br>Nurse|helpline|10,095|(9,718)||377|
|Issy Appeal||1,829|10|(1,839)||
|ITAppeal||8,179|1,674|(9,853)||
|Patient<br>Info Helpline|||8,438||8,438|
|Publications|||5,662||5,662|
|Volunteer<br>Training|||2,997||2,997|
|Virtual Conference|2021||(459)|||
|Legacy —Solent & IOW Support Group|||5,925||5,925|
|Legacy —Publications|||5,000||5,000|
|Legacy- Nurse helpline|||31,200||31,200|
|||20,103|50,729|~11,233)|59,599|
|TOTAL FUNDS||305,284|191,438||496,632|



|||Incoming|Resources|Movement<br>in|
|---|---|---|---|---|
|||resources|expended|funds|
|||8|F|F|
|Unrestricted<br>funds|||||
|General fund||851,076|(710,457)|140,619|
|Restricted funds|||||
|Endocrine<br>Nurse|helpline|21,707|(31,425)|(9,718)|
|Issy Appeal||10||10|
|ITAppeal||21,915|(20,241)|1,674|
|Patient<br>Info Helpline||78,975|(70,537)|8,438|
|Publications||19,750|(14,088)|5,662|
|Volunteer<br>Training||2,997||2,997|
|Virtual Conference 2021||3,001|(3,460)|(459)|
|Legacy —Solent|8 IOW Support Group|5,925||5,925|
|Legacy —Publications||5,000||5,000|
|Legacy —Nurse|helpline|31,200||31,200|
|||190,480|~439,751)|50,729|
|TOTAL FUNDS||1,041,550|~8502~0)|191348|





## 

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## 

## 

## 

## 



## 

||||||2021|2020|
|---|---|---|---|---|---|---|
||||||6|6|
|INCOMING RESOURCES|||||||
|Voluntary<br>income|||||||
|Donations|||||232,017|264,998|
|Gift aid|||||30,072|36,194|
|Legacies|||||75,357|35,661|
|Membership|||||46,468|38,200|
|Sundry income|||||581|16,220|
||||||384495|391273|
|Activities for generating||funds|||||
|Lottery & raffle proceeds|||||35,561|30,436|
|Merchandise<br>proceeds|||||14,802|11,840|
||||||50363|42 276|
|Investment<br>income|||||||
|Bank interest receivable|||||1,253|1,877|
|Incoming<br>resources|from|charitable<br>activities|||||
|Grants|||||80,733|91,333|
|Publications|||||1,038|1 638|
||||||81,771|92,971|
|Total incoming<br>resources|||||517,882|528,397|
|RESOURCES EXPENDED|||||||
|Costs ofgenerating|voluntary||income||||
|Wages|||||58,054|56,608|
|Social security|||||4,695|4,548|
|Pensions|||||2,735|2,737|
|Event costs|||||7,871|14,147|
|Online<br>giving fees|||||4,817|5,309|
|Printing,<br>postage<br>& promotion costs|||||2,782|3,864|
|Other staff costs|||||884|3,167|
|Other fundraising<br>costs|||||864|756|
||||||82 702|91 136|
|Fundraising<br>trading:|cost ofgoods sold and other|||costs|||
|Merchandise<br>costs|||||7,304|3,185|
|Lottery &raffle costs|||||16,722|16,182|
||||||24 026|19367|
|Charitable<br>activities|||||||
|Wages|||||108,493|105,021|
|Social security|||||6,994|6,898|
|Carried forward|||||115,487|111,919|
|This page|does|not form part ofthe statutory||financial statements|||





## 

|||||FOR THE YEAR ENDED 30JUN|E 2021||
|---|---|---|---|---|---|---|
||||||2021|2020|
|||||||6|
|Charitable<br>activities|||||||
|Brought forward<br>Pensions|||||115,487<br>5,080|111,919<br>5,157|
|Staff training|||||119|358|
|Accommodation,<br>travel &subsistence||||||1,792|
|Publication<br>costs|||||15,451|14,548|
|Text service costs||||||180|
|Other staff costs||||||240|
|Local support<br>group|costs||(pdior|year)||5,600|
|Local support<br>group|costs||||1,972|6,896|
||||||138 109|146690|
|Support costs|||||||
|Other|||||||
|Wages|||||58,567|56,412|
|Social security|||||4,005|3,858|
|Pensions|||||2,756|2,727|
|Rent payable<br>under operating||||leases|13,019|11,289|
|Insurance|||||3,982|4,197|
|Telephone,<br>photocopier,|||postage 8 office supplies||14,965|15,557|
|Sundries|||||1,437|770|
|Bank charges|||||1,864|2,243|
|Website<br>& online|||||4,611|4,875|
|LAPPS commission||||||1,251|
|LSGcosts||||||825|
|Data protection<br>and ITsecurity|||||5,844|5,787|
|Software licences|&expenses||||11,155|9,784|
|Equipment|||||299|887|
|IT upgrade||||||20,241|
|Professional fees|||||402|167|
|Cleaning<br>&consumables||||||481|
|Finance 8 HR consultancy|||||9,879|13,899|
|Other contractors|||||2,520|1,172|
|Recruitment<br>expenses|||||838|360|
|Training<br>&welfare|||||217|1,290|
|Accommodation,<br>travel 8|||subsistence||246|3,755|
|Membership<br>subscriptions|||||2,609|2,012|
|Depreciation<br>oftangible||fixed||assets|507|508|
||||||139722|164347|
|Governance|||||||
|Wages<br>Social security<br>Pensions|||||19,319<br>1,639<br>959|19,086<br>1,598<br>954|
|Independent<br>Examination|||fees||1,668|1,620|
|Other governance|costs||||198|1,299|
|Trustee expenses|reimbursed|||||492|
||||||23,783|25,049|
|Total resources expended|||||408,342|446,589|
|Net income|||||109,540|81,808|