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2025-03-31-accounts

Company number: 03175855 Charity Number: 1058340

Ordinary Lifestyles

Report and financial statements For the year ended 31[st] March 2025

Ordinary Lifestyles

Reference and administrative information

for the year ended 31 March 2025

Company number 03175855

Charity number 1058340

Registered office and operational address

Ivy Mill Business Centre, Crown Street, Failsworth, Manchester, M35 9BG

Trustees

Trustees, who are also directors under company law, who served during the year and up to the date of this report were as follows:

Joyce Beard

Maggie Dickinson Elayne Rushton Sukhbir Singh Om Aggarwal Robert Sprott Ella Blackwell Jill Robinson Amelia Sprott resigned 22nd May 2025 Stephen Hanlon appointed 22nd May 2025

Secretary Vikki Morgan

Key management

personnel

Clodagh McGurrin CEO/Registered Manager Jemma Cowburn Training Manager Kathy McIver Services Manager Vikki Morgan Finance and Administration Manager Nic Murphy Services Manager Stacey Royle Services Manager Iyabode Okunola-Adeleke Registered Manager Hayley Robinson Quality and Compliance Manager (appointed 9th June 2025)

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Ordinary Lifestyles

Reference and administrative information

for the year ended 31 March 2025

Bankers

Barclays Bank plc (2 accounts)

Manchester City Office Branch, PO Box 357, 51 Mosely Street, Manchester, M60 2AU Santander (Manchester) 130 Market Street, Piccadilly Gardens, Manchester, M60 1AY Co-operative Business Direct, PO Box 250, Skelmersdale, WN8 6WT

Auditors Jennifer Daniel, Slade & Cooper Limited Beehive Mill, Jersey Street, Manchester, M4 6JG

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

The Board of Trustees present their report and the audited financial statements for the year ended 31[st] March 2025. Included within the Trustees report is the directors’ report as required by company law.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

Objectives and activities

Ordinary Lifestyle’s broad objective is to provide supported living services for adults with learning difficulties, acquired brain/head injuries and/or physical disabilities (including young people in transition from children’s services), to enable them to lead valued and independent lives in their own homes and to be part of a local community of their choice, irrespective of their disability. People who receive a support service from Ordinary Lifestyles may also have physical and sensory impairment; they may also have behavioural support needs and/or mental ill health.

The organisation is established for exclusively charitable purposes and for public benefit. The communities Ordinary Lifestyles presently provides services for are within Manchester and Trafford. Ordinary Lifestyles is a ‘family-led’ organisation in that families are involved by inviting them to serve on the Board of Trustees and by participating in the development of the individual services which are set up for the adults with disabilities. It is not a ‘self-help’ group, and services are not specific to members of certain families. The facilities of the charity are available to all adults with a learning/physical disability based upon need and the organisation’s ability to meet those needs. The charity operates a Selection Policy with the object that those who will derive most benefit from the charity are all potential beneficiaries. A Trustee may receive a benefit from the charity in the capacity of a beneficiary.

In this report the Trustees have reviewed the aims, objectives and activities of the charity. In examining the achievements and outcomes during the period under review, the Trustees confirm the success of each key activity and the benefits the charity has brought to those people it is set up to help. The review also helps the Trustees to ensure the charity’s work remains focused on its stated purposes.

Our aim is to continue to provide services to adults with learning difficulties which are reflective of relevant quality standards.

The organisation will assist adults with disabilities to seek and organise their funding to meet their assessed needs, to find appropriate housing in their local area and provide paid staff who will support individuals according to their personal needs and wishes. We will aim to ensure that the people we support:

As a family-involved organisation we respect the step towards independence taken by each individual who wishes to move into their own home and we also respect their continuing relationship with their family. Our role is to support the person with disabilities and their parents as all concerned take on an altered set of responsibilities. We work with each individual and those who know them best, in order to identify where they wish to live, who they wish to live with and what sort of support they require from

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

their staff. We aim to build services around the individual which are flexible and capable of changing over time as people’s lives change.

As well as the continued provision of our traditional 24 hour services Ordinary Lifestyles will provide sessional support to individuals. Services are funded by the local authority, NHS or private funding streams. We also facilitate community social activity groups which are universally open to everyone interested in taking part.

Although the majority of our services are provided in Manchester we also provide services in Trafford, all of which are available equally to all people with learning disabilities (and sometimes more complex needs) and their families across the two authorities. In future we hope to open our perimeters to offer services incorporating people in the whole of the Greater Manchester area as well. We operate an Equal Opportunities policy and a Selection Policy, which means that our services are available on the basis of need and our ability to meet those needs. No one is excluded because of background, race, faith, gender, sexuality or ability to pay.

We deliver these services by maintaining each person’s own chosen team of support workers so that there can be strong relationships and a high level of understanding of the person’s support needs. We try to build up a network of bank workers who know the individuals’ so that there will be continuity of support without relying on agency support. The services are developed around the individuals rather than having to fit into the structure of the organisation.

Ordinary Lifestyles has clear strategies and direction. We keep abreast of current trends and opportunities. We regularly review our effectiveness through internal and external monitoring meetings and inspections. We set clear priorities relevant to our purpose and mission. There is a very strong sense of values underpinning all our work, led by families and very committed management personnel. All of the services and activities fit together well into the strategy. We regularly review our written plans, updating our Business Plan, to ensure that our objectives are realistic, achievable and are specific to what the organisation and the individuals we support want to achieve. Our financial planning is set in line with these priorities.

Structure, governance and management

Governing document

The charity is a company limited by guarantee (number 03175855) and was first registered on 20th March 1996. It was registered as a charity on 30th September 1996 (number 1058340). Its governing document is by way of Memorandum and Articles of Association which was last updated in July 2012.

None of the Trustees has any beneficial interest in the company. All Trustees are members of the company which entitles them to voting rights only. The Trustees guarantee to contribute £1 to the charity’s assets in the event of wind up.

Ordinary Lifestyles currently discharges its objectives through the regulated provision of Supported Living Services within the provisions of The Social Care Act 2014. The independent regulatory body responsible for inspection of our services is The Care Quality Commission.

There are regular Board meetings to review and govern the business. We have a Governance checklist and a number of guidance documents including a Trustee’s Handbook, which are used to ensure that the Board discharges their responsibilities well. The Management Team report and account to the Board concerning the agreed Business Plan and strategic direction of the organisation. The reports typically illustrate what is working well, what Ordinary Lifestyles needs to do to improve and alerts the Trustees

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

to any potential risk, advising how such risks can be managed. Overall, the reporting structure monitors progress of the Business Plan and ensures that we remain true to our values and beliefs.

Recruitment and appointment of Trustees

New Trustees are appointed or reappointed by the existing Trustees. Trustees of the charity are also Company Directors for the purposes of company law and are also ‘members’ of the company. All Trustees are unpaid and offer their time on a voluntary basis. Expenses are paid and are set out in note 9 to the accounts.

It is the organisation’s view that parents and people with learning disabilities have valuable and pertinent knowledge about the proposed activities of the charity and as such, their contribution as Trustees is important. It is not proposed that the entire Board of Trustees is made up of parents or people with disabilities, but it is felt important that there is at least some representation. Any conflicts of interest are clearly prohibited by the Companies Act and further enhanced by Article 11.1.3 of our Articles of Association. A Trustee must withdraw from decision-making where a conflict of interest may arise.

There is a process of application that includes taking references, undertaking background checks such as Disclosure Barring Service (DBS), attending/observing relevant information seeking/giving and Board meetings. The applicant receives all relevant information about the organisation, Trustee Role Description, Guidance on Trustee responsibilities and Trustee National Occupational Standards and Code of Conduct. This is further supported with verbal information from the Chair of Trustees and experienced Trustees, as well as from the Management Team.

The Board, who will all meet the prospective Trustee prior to their appointment, then discuss the applicant’s suitability. The Trustees will then vote to appoint or not, at the next Board meeting.

Trustees are chosen for their variety of skills, capability and depth of experience needed for effective governance combined with their values, philosophy and passion for the charity’s objects.

Induction and training of Trustees:

We have reviewed our recruitment process and procedures, induction and training and Handbook for Trustees.

All new Trustees receive basic induction into their roles and responsibilities. We have an induction pack and check list. The main documents used for induction purposes are Ordinary Lifestyles Roles and Responsibilities of Trustees and Officers, our Trustees Role Descriptions, publications about good governance and information from the Charities Commission and other networks. The checklist takes the new Trustee through a familiarisation process with all the areas of the companies’ operations. We are aware that expansion, along with changes and proliferation of new legislation and funder’s requirements, has all made the job of the Trustee more complex and demanding. We are continually seeking more indepth training incorporating all areas of our operations including such topics as new developments, legislation and employment issues.

Organisational structure

The Trustees are responsible for the overall management and control of the company. At the regular Board meetings the Trustees agree broad strategies and areas of activity for the charity including finance

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Trustees’ annual report

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and risk management, policy and performance. The day-to-day operation and administration is managed by the paid management personnel, who regularly report their work to the Trustees.

The charity operates within a framework of policies for strategic development and quality assurance. These policies cover areas of our activities such as Financial Control, Equal Opportunities, Health and Safety, Quality Assurance and Personnel. During the year, a number of these policies have been reviewed and updated to ensure that they meet the requirements of new legislation, the ‘outcomes’ set out in the Essential Standards of Quality and Safety and also the requirements of our funders. Quality assurance is a major area of work and is ongoing.

As well as the Management Team, the charity currently employs 16 teams of Support Workers to give 24-hour support to 26 people and 206.5 hours support to other people with disabilities living in their own homes across Manchester and Trafford to enable them to continue to maintain their homes, their health and a range of activities in their communities. The company employs approximately 86 permanent staff and 30 casual bank workers.

Team Leaders, in consultation with the individuals, their families and other interested parties oversee the day-to-day organisation of these services. The CEO, Registered Manager, Training Manager, Finance and Administration Manager, Service Managers and Quality and Compliance Manager are office based and they monitor and lead the work of the teams. A full-time Administration and Finance Officer supports them. The voluntary Board of Trustees has ultimate responsibility for the organisation as a whole. Of the nine Trustees, three are family members of three individuals we support, another previously received support and now lives more independently and two were former employees.

Remuneration Policy

Ordinary Lifestyles has a written Remuneration Policy for key management personnel which states that benchmarking is carried out to establish parity of Ordinary Lifestyles senior staff with the salaries of similar organisations within the sector, of similar size and which are similarly run. Salaries will normally increase with average earnings. Adjustments to salaries can be made for carrying out additional responsibilities.

In addition to the internal decision-making, monitoring and review described above, the organisation is subject to external monitoring from various sources:

Wider networks include attending Independent Provider consultation meetings facilitated by MCC and Trafford Adult Social Care Services and attendance at Registered Manager/Deputy Manager meetings facilitated by Skills for Care.

Achievements and performance

In reviewing our activities and planning for the future, the Trustees have referred to the guidance contained in the Charity Commission’s general guidance and confirm that we have complied with the duty in section 17 of the Charities Act 2011 to have due regard to the requirement to further our charities

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

purposes for public benefit. We have reviewed the Strategic Action Plan (SAP) to measure progress and also the major organisational risks.

Work continued throughout the year towards achieving the actions identified in our 2022-2025 Strategic Action Plan. This was updated on a quarterly basis with a red, amber, green (RAG) rating system being used to show how well we were performing in relation to the targets set. The period covered by this SAP has now ended and plans are underway to establish content for a new plan. Preparations are underway to consult and engage stakeholders to acquire feedback/input in order to direct the future of the organisation which will then be encompassed into a working document.

The Sub Committee established last year, made up of the CEO and Trustees, has continued to meet to focus on the restructure of the Management Team. A succession plan has been developed and changes to roles and responsibilities have been identified with a new Quality and Compliance Manager post being created and successfully appointed to in June 2025, a Deputy Manager promoted to Services Manager and the transition of a Registered Manager to Training Manager. The Management Team continue to meet regularly to plan and develop their work and to provide the Trustees with robust quarterly management reports.

We have continued our rolling programme of staff training throughout the year. This comprises the mandatory requirements for care sector workers, as well as topics relevant to particular individuals we support, and other training we feel will be of benefit to our staff. This year we welcomed external training on Autism (from Trafford Autism Coordinator and experts with lived experience from United Response), Visual Awareness Training (from RNIB) and Supporting Distressed Behaviour, Dysphagia, Nutrition and Dementia training (all from Abuka). We have also had the opportunity to access training provided by the NHS on Oral Health and End of Life. We continued to use the services of Gill Arnett for all our Moving and Handling training and consultancy needs. First Aid sessions have been delivered by Raquel RileyMcKenzie. Mel Ibbitson provided another Top Teams session. Pathways have delivered 4 sessions of Oliver McGowan mandatory tier 2 training. Alison Matthews (SALT) has been working intensively with a team around a specific individuals communication needs. Additionally a team attended a three day programme of Physical Intervention training which was delivered by Positive Response. We have also been focusing on Nourish training to try to make the best use of the system and ensure that we have a reliable method of capturing and recording information.

We reviewed our contract with Flourish (formerly Grey Matter) and are currently using this for new starters and those who struggle to attend face to face training due to other commitments. Flourish are also providing Lead to Succeed training to three employees in order to potentially develop them into Team Leader roles.

A number of staff enrolled onto the level 3 diploma for Lead Adult Care Worker provided by Partnership Training Ltd. Rada Kemp from Workplace Legal delivered some HR training to the Management team around managing disciplinary and grievance investigations.

We have continued to reward our employees for particular achievements and successes in line with our Reward and Recognition Policy. We also acknowledged the long service of two employees who reached their 10 year milestone.

Other achievements during the period under review have included:

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

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Ordinary Lifestyles

Trustees’ annual report

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Plans for the future

The Trustees intend to continue the current strategy of maintaining and developing our presence and good reputation as a trusted provider of high-quality services and support for families at a competitive price with the needs of the individuals’ remaining paramount. We will do this by maintaining an environment where everybody’s energy and creativity is focused on getting better lives for people where they are part of a wider network of friends, neighbours and family.

We will continue to plan our funding requirements for long term security. We view it as a priority to identify advocacy and any other support for people in danger of losing or encountering funding cuts whilst remaining aware of our duty to the taxpayers.

We do not envisage expansion on a grand scale, as we believe remaining relatively small sits well with our values, we have however seen an increase in referrals and expressions of interest from families on account of our positive reputation. We will review our policy of not tendering for services, although we believe that individuals and their families should have a choice of provider, due to the local authority policies we recognise this may be necessary.

Other ideas which we have agreed to work on in future are listed below:

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

Financial review

With the exception of investment income all other income received in 2024/25 was applied to supporting the organisation’s main activity, being the provision of support living services for adults with learning disabilities, acquired head injuries and/or physical disabilities. Income was received from the following sources in the period reported on:

The Statement of Financial Activities for the year ended 31[st] March 2025 shows that the total reserves of the charity at the end of the year was £1,034,728 of which £2,577 is restricted. Trustees have designated reserves of £188,000 which includes provisions for the continuation of social inclusion activities, a contingency for potential voids and continued investment in our community allotment initiative. It is anticipated that the funds designated for the majority of the above purposes will be realised on a monthly basis throughout the financial year.

In comparison to the previous financial year there was an increase in both income, of approximately 17.48%, and expenditure of approximately 20.44%. The increase in income is a combination of inflationary increases in funding received for services provided as well as the acquisition of new services. A review of salaries paid to support staff took place during the year and a decision was taken to increase salaries in order to both be competitive with other industries as well as to recognise the continued hard work and commitment demonstrated; this was a contributing factor to the increase in expenditure when compared with previous years – again as well as being reflective of the acquisition of new services and the associated expenditure.

The organisation reported a minor deficit of £1,624 in the year reported on. This was contributed to by the review of salaries and two amounts of performance related payments to staff and is minimal when taking into account the level of reserves held by the organisation. This reduces the reserves from £1,036,532 to £1,034,728 – a reduction of 0.16%. Trustees remain satisfied that the level of reserves maintained meets the requirements of our Reserves Policy in relation to four months’ operating costs.

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

The financial performance of the organisation continues to be monitored closely by the Finance and Administration Manager who then reports quarterly to the Board of Trustees.

Risk Management

The Trustees regularly review the risks to which the charity is exposed, in particular those related to the operations and finance of the charity and ensure that, as far as possible, systems are in place to mitigate our exposure to those risks. The Trustees agreed the Organisational Risk Management Plan and Business Continuity Policy and Procedures in November 2024.

The Management Team, who report directly to the board of Trustees, review major risks on a day-to-day basis. The key controls used by the charity include formal agendas and minutes for all Board meetings, clear authorisation/approval limits/levels for management, comprehensive strategic planning, budgeting, management reporting and accounting and written policies and procedures.

Ordinary Lifestyles manages risks by employing suitably qualified and experienced staff at each level in the charity. This is enhanced by providing appropriate training and supporting continual professional development. In addition, the development, review and implementation of policies and procedures, regular risk assessment, monitoring of key areas and having a contingency/continuity plan to cope with the possible impact of the main organisational risks.

Risks to recruitment and retention of staff within the sector are ever present. Although at Ordinary Lifestyles, for now, we do have a ‘low turnover.’ The main reasons for this are that we have a culture which encourages staff to build close supportive relationships with both the person they support and management personnel and therefore they report a high degree of commitment to their role and to the organisation.

Ordinary Lifestyles invests in a consultant to provide advice and guidance about systems, procedures and insurance protection for any employment and health and safety concerns. The Charity has comprehensive insurance to cover a range of potential risks such as Trustee and Officers Professional Indemnity.

The Board of Trustees is satisfied that the major risks have been identified and are adequately mitigated where necessary. It is recognised that systems and internal controls can only provide reasonable but not absolute assurance that major risks have been adequately managed.

During the year reported on we uncovered a financial safeguarding incident which was investigated and reported to all relevant parties (including local authority, police and Charity Commission). This led us to further review and strengthen existing measures and implement others in order to prevent a repeat occurrence.

Reporting Serious Incidents – declaration to Annual Report (Statement)

Ordinary Lifestyles Trustees believe they have taken all reasonable steps to assess and manage risks associated with the activities of the Charity, beneficiaries, work and reputation. In this regard the Trustees declare that there are no serious incidents or other matters relating to the Charity concerning the previous financial year which have not already been brought to the attention of The Charity’s Commission.

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

Reserves policy

The Trustees have reviewed the charity’s requirements for reserves with regard to the main risks to the organisation and have concluded that the present level of £1,034,728 is sufficient in relation to the present size of its operations should there be any drop in funding until contingency plans could be made. Of the £1,034,728 available Trustees have designated reserves of £188,000 which includes provisions for the continuation of social inclusion activities, a contingency for potential voids and continued investment in our community allotment initiative. It is anticipated that the funds designated for the majority of above purposes will be realised on a monthly basis throughout the financial year. The balance represents in excess of 4 months running costs and a level of reserves that the Trustees consider necessary to provide for:

General operating costs:

Asset purchase and improvement e.g.:

Statement of responsibilities of the trustees

The Management Committee (who are also directors of Ordinary Lifestyles for the purposes of company law) are responsible for preparing the management committee’s annual report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the management committee to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the management committee are required to:

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Ordinary Lifestyles

Trustees’ annual report

for the year ended 31 March 2025

The Management Committee are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the management committee are aware:

The management committee are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Auditors

Slade & Cooper Ltd were re-appointed as the charitable company's auditors during the year and have expressed their willingness to continue in that capacity.

This report has been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime of the Companies Act 2006.

The management committee’ annual report has been approved by the management committee on date and signed on their behalf by

The annual report has been approved by the management committee on 20[th] November 2025 and signed on their behalf by

Name: Maggie Dickinson

Title: Chairperson

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Independent auditors’ report

to the members of Ordinary Lifestyles

Opinion

We have audited the financial statements of Ordinary Lifestyles (the ‘charitable company’) for the year ended 31 March 2024, which comprise the Statement of Financial Activities (including the income and expenditure account), the Balance Sheet, the Statement of Cash Flows and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

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Independent auditors’ report

to the members of Ordinary Lifestyles

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 12, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below:

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Independent auditors’ report

to the members of Ordinary Lifestyles

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Chinwe Jennifer Daniel FCCA DChA Senior Statutory Auditor for and on behalf of Slade & Cooper Limited Statutory Auditors Beehive Mill Jersey Street Manchester M4 6JG Date: 21[st] November 2025

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Ordinary Lifestyles Statement of Financial Activities (including Income and Expenditure account) for the year ended 31 March 2025 Unrestricted funds Restricted funds Total funds 2025 Total funds 2024 Note Income from: Donations and legacies 200 200 278 Cha ritable activities: 3,078,604 250,162 3,328,766 2,832,439 Investments 2,992 2,992 3,362 Total income 3,081,796 250,162 3,331,958 2,836,079 Expenditure on: Cha ritable activities: 3,085,997 247,585 3,333,582 2,767,811 Total expenditure 3,085,997 247,585 3,333,582 2,767,811 Net income/{expenditure) before net gains/ (losses) on investments (4,201) 2,577 (1,624) 68,268 Net income/{expenditure) for the year (4,201) 2,577 (1,624) 68,268 Transfer between funds Net movement in funds for the year (4,201) 2,577 (1,624) 68,268 Reconciliation of funds Total funds brought forward 1,036,352 1,036,352 968,084 Total funds carried forward 1,032,151 2,577 1,034,728 1,036,352 The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. Prior year SOFA is shown on the last page. 17

Ordinary Lifestyles Company number 3175855

Balance sheet as at 31 March 2025

Note
£
£
Fixed assets
Tangible assets
13
1,303
Total fixed assets
1,303
Current assets
Debtors
14
318,152
Cash at bank and in hand
15
972,035
Total current assets
1,290,187
Liabilities
Creditors: amounts falling
due in less than one year
16
(256,762)
Net current assets
1,033,425
Total assets less current liabilities
1,034,728
Net assets
1,034,728
The funds of the charity:
Restricted income funds
17
2,577
Unrestricted income funds
18
1,032,151
Total charity funds
1,034,728
2025		 £
£
1,533
1,533
211,441
1,050,882
1,262,323
(227,504)
1,034,819
1,036,352
1,036,352
-
1,036,352
1,036,352
2024

These accounts are prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of the company.

The notes on pages 20 to 38 form part of these accounts.

Approved by the trustees on 20/11/2025 and signed on their behalf by:

Maggie Dickinson (Chair)

Elayne Rushton (Trustee)

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Ordinary Lifestyles Statement of Cash Flows for the year ending 31 March 2025 Note 2025 2024 Cash provided by/(used in) operating activities 21 (81,839) 216,446 Cash flows from investing activities.. Dividends, interest, and rents from investments Purchase of tangible fixed assets 2,992 3, 362 (I,ioo) Cash provided by/(used in) investing activities 2,992 2,262 Increase/{decrease) in cash and cash equivalents in the year (78,847) 218, 708 Cash and cash equivalents at the beginning of the year 1,050,882 832, 174 Cash and cash equivalents at the end of the year 972,035 1,050,882 19

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 Accounting policies The principal accounting policies adopted, judgments and key sources of estimation uncertainty in the preparation of the financial statements are as follows: a Basis of preparation The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), second edition October 2019 (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006 and UK Generally Accepted Accounting Practice. Ordinary Lifestyles meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note. b Preparation of the accounts on a going concern basis The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. The trustees have made no key judgments which have a significant effect on the accounts. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next reporting period. 20

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) c Income Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably. Income from government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacyi in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor's intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material. Income received in advance of a provision of a specified service is deferred until the criteria for income recognition are met. d Donated services and facilities Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised. refer to the trustees, annual report for more information about their contribution. On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market. a corresponding amount is then recognised in expenditure in the period of receipt. e Interest receivable Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank. 21

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) f Fund accounting Unrestricted funds are available to spend on activities that further any of the purposes of charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity's work or for specific projects being undertaken by the charity. g Expenditure and irrecoverable VAT Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings: Expenditure on charitable activities includes the costs undertaken to further the purposes of the charity and their associated support costs. other expenditure represents those items not falling into any other heading. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. h Allocation of support costs Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs, finance, personnel, payroll and governance costs which support the charity's programmes and activities. Operating leases Operating leases are leases in which the title to the assets, and the risks and rewards of ownership, remain with the lessor. Rental charges are charged on a straight line basis over the term of the lease. j Tangible fixed assets Individual fixed assets costing £1,000 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a reducing balance of 150/0 per annum in all cases. 22

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) k Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. I Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. m Creditors and provisions Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. n Financial instruments The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value nd subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. 23

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) o Pensions Employees of the charity are entitled to join a defined contribution scheme. The charity's contribution is restricted to the contributions disclosed in note 8. There were no outstanding contributions at the year end. Legal status of the charity The charity is a company limited by guarantee registered in England and Wales and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address is disclosed on page l. Income from donations and legacies Current reporting period Unrestricted Restricted Total 2025 Donations 200 200 Total 200 200 Previous reporting period Unrestricted Restricted Total 2024 Donations 278 278 Total 278 278 24

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) Income from charitable activities Current reporting period Unrestricted Restricted Total 2025 Funding Home Support Services Individual Service Fund 3,066,030 3,066,030 250,162 250,162 Total Funding 3,066,030 250,162 3,316,192 Miscellaneous Income Other income 12,574 12,574 Total 3,078,604 250,162 3,328,766 Previous reporting period Unrestricted Restricted Total 2024 Funding Home Support Services Individual Service Fund 2,598,408 2,598,408 227,899 227,899 Total Funding 2,598,408 227,899 2,826,307 Miscellaneous Income Other income 6,132 6,132 Total 2,604,540 227,899 2,832,439 25

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) Investment income Current reporting period Unrestricted Restricted 2025 Income from bank deposits 2,992 2,992 2,992 2,992 Previous reporting period Unrestricted Restricted 2024 Income from bank deposits 3,362 3,362 3,362 3,362 Analysis of expenditure on charitable activities Current reporting period Total 2025 Total 2024 staff costs Client expenses Governance costs (see note 7) Support costs (see note 7) 3,116,230 34,979 2,581,846 33,352 30,875 29,956 151,498 122,657 3,333,582 2,767,811 2025 2024 Restricted expenditure Unrestricted expenditure 247,585 3,085,997 233,731 2,534,080 3,333,582 2,767,811 26

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) Analysis of governance and support costs Current reporting period Support Governance Total 2025 Running costs Other staff costs Recruitment Training Premises Depreciation Audit and accountancy fees Trustee Expenses Legal and professional 71,779 13,801 10,956 33,406 21,326 230 71,779 13,801 10,956 33,406 21,326 230 7,272 484 23,119 7,272 484 23,119 151,498 30,875 182,373 Previous reporting period Support Governance Total 2024 Running costs Other staff costs Recruitment Training Premises Depreciation Audit and accountancy fees Trustee Expenses Legal and professional 68, 996 10,791 9, 738 12,147 20, 733 252 68, 996 10,791 9, 738 12,147 20,733 252 7,866 528 21,562 7,866 528 21,562 122,657 29,956 152,613 27

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) Net income/(expenditure) for the year This is stated after charging/(crediting): 2025 2024 Depreciation Operating lease rentals: Property Auditor's remuneration audit fees Auditor's remuneration - accountancy fees 230 249 19,387 3,600 2,740 19,387 3,450 2,610 Staff costs staff costs during the year were as follows.. 2025 2024 Wages and salaries Social security costs Pension costs 2,750,504 249,481 116,245 2,288,888 200,658 92,300 3,116,230 2,581,846 No employee has employee benefits in excess of £60,000 (2024: Nil). The average number of staff employed during the period was 113.16 (2024.. 96.75). The average full time equivalent number of staff employed during the period was 72.34 (2024: 69.14). The key management personnel of the charity comprise Chief Executive Officer, Registered Managers, Training Manager, Finance and Administration Manager, Service Managers and Quality and Compliance Manager. The total employee benefits of the key management personnel of the charity were £321,199 (2024.. £232,633). 28

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 10 Trustee remuneration and expenses, and related party transactions Neither the management committee nor any persons connected with them received any remuneration or reimbursed expenses during the year (2024: Nil). One (2024: two) trustees received travel and subsistence expenses during the year of £156 (2024.. £265). Four members of the Management Committee are closely related to a beneficiary of the charity (2024.. four). There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties. No trustee or other person related to the charity had any personal interest in any contratt or transaction entered into by the charityi including guarantees, during the year (2024: nil). 11 Government grants The government grants recognised in the accounts were as follows: 2025 2024 Dorset County Council Manchester City Council Manchester CCG Trafford M BC 105,870 1,519,273 574,747 561,824 55,790 1,345,162 477,895 192,710 2,761,714 2,071,557 There were no unfulfilled conditions and contingencies attaching to the grants. 12 Corporation tax The charity is exempt from tax on income and gains falling within Chapter 3 of Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity. 29

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 13 Fixed assets: tangible assets Total Cost At l April 2024 Additions Disposals 4,775 At 31 March 2025 4,775 Depreciation At l April 2024 Charge for the year Disposals 3,242 230 At 31 March 2025 3,472 Net book value At 31 March 2025 1,303 At 31 Marc17 2024 1,533 30

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 14 Debtors 2025 2024 Trade debtors Other debtors Prepayments and accrued income 287,324 5,350 25,478 186,619 6,234 18,588 318,152 211,441 15 Cash at bank and in hand 2025 2024 Cash at bank and on hand 972,035 1,050,882 972,035 1, 050, 882 16 Creditors: amounts falling due within one year 2025 2024 Trade creditors Other creditors and accruals 10,673 246,089 7,835 219,669 256,762 227,504 31

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 17 Analysis of movements in restricted funds Current reporting period tsaiance ai l April 2024 tjaiance ai 31 March 2025 Income Expenditure Transfers Individual Service Fund 250,162 (247,585) 2,577 Total 250,162 (247,585) 2,577 Previous reporting period saiance ai l April 2023 raiance ar 31 March 2024 Income Expenditure Transfers Individual Service Fund 227,899 (233,731) 5,832 Total 227,899 (233, 731) 5,832 Name of restricted fund Description, nature and purposes of the fund I ndividual Service Fund - this allows an individua I to choose a provider manage thei r personal budget rather tha n the local authority. This provides the individual with choice and control of thei r support without having to manage their monies themselves. 32

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 18 Analysis of movement in unrestricted funds Current reporting period tjaiance ai l April 2024 Asat31 March 2025 Income Expenditure Transfers General fund 843,352 3,075,481 (3,060,652) (14,030) 844,151 Gap funding 20,000 20,000 Continuation of social inclusion activities and volunteers support Investment in Community Allotment Provision for potential/ongoing voids 3,000 6,315 (10,016) 3,701 3,000 20,000 (15,329) 10,329 15,000 150,000 150,000 1,036,352 3,081,796 (3,085,997) 1,032,151 33

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 18 Analysis of movement in unrestricted funds (continued) Previous reporting Balance at period l April 2023 Asat31 March 2024 Income Expenditure Transfers General fund Gap funding Continuation of social inclusion activities and volunteers support Investment in Community Allotment Provision for potential/ongoing voids 773,429 20,000 2,602,477 (2, 508, 604) (23, 950) 843,352 20,000 2,000 5, 703 (8, 979) 4,276 3,000 20,000 (13, 923) 13,923 20,000 150,000 150,000 Investment in the development / upgrade of Ir and telephone systems 2,655 (2, 574) (81) 968, 084 2,608, 180 (2, 534, 080) (5,832) 1, 036, 352 34

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 18 Analysis of movement in unrestricted funds (continued) Name of unrestricted fund Description, nature and purposes of the fund General fund For all other contingencies A buffer for late payments of invoices and a contingency for shortfalls in funding. To continue the delivery of the organisation's workshops throughout the year. Gap funding Continuation of social inclusion activities and volunteers support Investment in Community Allotment To continue to provide and maintain an allotment space for individuals to attend and be involved in the planting/growing and ongoing maintenance of the plot. Provision for potential/ongoing voids Provision for potential/ongoing voids. Investment in the development / upgrade of IT and telephone systems To improve outdated office systems. 35

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 19 Analysis of net assets between funds Current reporting period General fund Designated funds Restricted funds Total Tangible fixed assets Net current assets/(liabilities) 1,303 842,848 1,303 1,033,425 188,000 2,577 Total 844,151 188,000 2,577 1,034,728 Previous reporting period General fund Designated funds Restricted funds Total Tangible fixed assets Net current assets/(liabilities) 1,533 841,819 1,533 1,034,819 193,000 Total 843,352 193,000 1, 036, 352 36

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 20 Operating lease commitments The charity's total future minimum lease payments under non-cancellable operating leases is as Property 2025 2024 Less than one year One to five years 16,156 2,693 2,693 18,849 2,693 21 Reconciliation of net movement in funds to net cash flow f rom operating activities 2025 2024 Net income/(expenditure) for the year Adjustments for: Depreciation charge Dividends, interest and rents from investments Decrease/{increase) in debtors Increase/(decrease) in creditors (1,624) 68,268 230 (2,992) (106,711) 29,258 249 (3,362) 102, 858 48,433 Net cash provided by/(used in) operating (81,839) 216,446 22 Other information Ordinary Lifestyles is a company limited by guarantee and incorporated in England. Its registered office is.. Ivy Mill Business Centre, Crown Street, Manchester M35 9BG 37

Ordinary Lifestyles Notes to the accounts for the year ended 31 March 2025 (continued) 23 Prior year Statement of Financial Activities (including Income and Expenditure account) Unrestricted funds Restricted funds Total funds 2024 Total funds 2023 Income from: Donations and legacies 278 278 151 Cha ritable activities: 2,604,540 227,899 2,832,439 2,284,816 Investments 3,362 3,362 490 Total income 2,608,180 227,899 2,836,079 2,285,457 Expenditure on: Cha ritable activities: 2,534,080 233,731 2,767,811 2,331,502 Total expenditure 2,534,080 233,731 2,767,811 2,331,502 Net income/(expenditure) for the year 74,100 (5,832) 68,268 (46,045) Transfer between funds (5,832) 5,832 Net movement in funds for the year 68,268 68,268 (46,045) Reconciliation of funds Total funds brought forward 968,084 968,084 1,014,129 Total funds carried forward 1,036,352 1,036,352 968,084 The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. 38