## 

|||Page|
|---|---|---|
|Report ofthe Trustees||3-14|
|Independent<br>Auditors|Report|15 - 19|
|Statement of Financial|Activities|20 —21|
|Balance Sheet|||
|Cash Flow 8 notes||23-24|
|Notes to the Financial|Statements|25-38|





## 



## 

## 



|For Carers Trust Heart of England|For Carers Trust Heart of England|our culture<br>is about the way in which|our culture<br>is about the way in which|our culture<br>is about the way in which|we|act all the time,|act all the time,|in the|
|---|---|---|---|---|---|---|---|---|
|execution ofour work and particularly|||in times ofcrisis or critical demand,||how|we manage|pressure||
|and respond|to the various challenges||such as|those that we have highlighted||in our strategic||plan|
|and especially|in how we treat each|other, users ofour services and partners.|||||||
||We Are (Our Qualities)|||We Value (Our Values)|||||
||Solution focussed|||Commitment|||||
||Collaborative|||Openness<br>8 Transparency|||||
||Strengths<br>based|||Integrity|||||
||Innovative|||Access 8 Equality|||||
||Compassionate<br>(empathy||in action)|Quality 8 Improvement|||||



## 



## 

## 

|Adult Carers Information<br>ad|vi|ce and|sup|por|t|||
|---|---|---|---|---|---|---|---|
|||||||2022-23|2021-22|
|One to one contact with Carers||||||14,453|14,126|
|Carers su<br>orted one to one||||||4,372|3,912|
|Carers attendin<br>one ofour<br>rou||activities||||927|1475|
|Carers attendin<br>rou<br>activities||||||214||
|Carers Assessments<br>corn<br>leted||||||300|293|
|Young Carers Support||||||||
|||||||2022-23|2021-22|
|New Youn<br>Carers identified||||||233|243|
|Active<br>oun<br>carers re istered||||||2,419|1,673|
|Contacts with re istered carers|throu<br>h||rou|activities||1,308|1,765|
|Regulated<br>Care||||||||
|||||||2022-23|2021-22|
|Homecare<br>hours delivered||||||33,344|69,112|
|Customers<br>su<br>orted||||||222|231|
|Emergency<br>Planning||||||||
|||||||2022-23|2021-22|
|Emer enc<br>lans now re istered||with us||||4,625|3,662|
|CRESScarers re istered<br>in the|last 12 months|||||962|775|
|Emer enc<br>care hours delivered||||||2,458|3,219|
|Special Projects||||||||
|||||||2022-23|2021-22|
|Dementia<br>Support - Customers|supported.|||||61|66|
|Customers<br>remainin<br>in their own||home||||43|51|
|Carers Training<br>—Carers received||specific|training.|||122|129|
|Number<br>of trainin<br>sessions||||||159|211|
|Payments<br>-Total payments<br>made.||||||f28,457|271,409|
|Number<br>ofcarers receivin<br>a ments||||||100|227|
|Stars Children's<br>Club - Numbers|attendin|||||261|162|
|Makin<br>Carers Count - Number|of new carers|||su|orted|||
|Carers Respite Services||||||||
|Individual<br>carers a ed 19and over attendin||||rou|s|225|255|





## 

## 

## 



## 

## 

## 

## 

## 



## 

## 

## 


## 



## 

## 

## 

## 



## 

## 

## 



## 

## 

## 

## 

|Reference|and Admi|and Admi|nistrative<br>l3etails||||
|---|---|---|---|---|---|---|
|Registered|Company||Number:<br>03206963(England|and Wales)|||
|Registered|Charity|Number:<br>1057024|||||
|Registered|Office:||6 Queen Victoria Road, Coventry<br>W Midlands<br>CV1 3JH||||
|Auditors|||LDP Luckmans.<br>Chartered|Accountants,<br>Business 8 Taxation Advisors.|||
||||1110Elliot Court, Coventry|Business Park,|Herald Avenue,|Coventry|
||||CV5 6UB||||
|Banks|||Barclays Bank Plc, 25 High Street, Coventry||CV1 3JH||
||||Cambridge<br>and Counties|Bank, Charnwood|Court, 58 New|Walk,|
||||Leicester LE1 6TE||||
|Investment|House||CCLA, Senator House, 85 Queen Victoria Street, London,|||EC4V 4ET.|
|Solicitors|||Nexa Law Limited, We Work, 5'" Floor, 10York Road, London SE1||||
||||7ND.||||





## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 



## 

## 



## 



## 

## 



## 

|||Unrestricted|Restricted|2023|2022|
|---|---|---|---|---|---|
|||Funds|Funds|total|restated|
||Notes||||F|
|Income and Endowments||||||
|Donations<br>and Legacies||47,145|27,349|74,494|34,895|
|Charitable<br>activites||1,920,615|647,576|2,568,191|3,082,644|
|Other Trading<br>activities||90|0|90|100|
|Investment<br>Income||15,874|0|15,874|235|
|Other income||12,570|510|13,080|20,607|
|Total||1,996,294|675,435|2,671,729|3,138,481|
|Expenditure||||||
|Raising Funds||46,143|0|46,143|27,941|
|Charitable<br>activities - Direct costs||1,250,305|434,600|1,684,905|2,178,207|
|Charitable<br>activities<br>- Support costs||577,605|127,287|704,892|967,188|
|Governance<br>Activities<br>- support Costs||5,740|0|5,740|7,770|
|Total||1,879,793|561,887|2,441,680|3,181,106|
|Other Recognised<br>gains - Investments||49,288||49,288||
|Net Income/(expenditure)||165,789|113,548|279,337|(42,625)|
|Transfer between<br>funds|19|79,468|(79,468)|0|0|
|||245,257|34,080|279,337|(42,625)|
|Funds as at 31 March 2022||2,411,090|100,924|2,512,014|2,554,639|
|Funds as at 31 March 2023||2,656,347|135,004|2,791,351|2,512,014|





## 

## 

|||||Unrestricted|Restricted|2022|
|---|---|---|---|---|---|---|
|||||restated|restated|restated|
|||||Funds|Funds|total|
||||Notes||||
|Income and Endowments|||||||
|Donations<br>and Legacies||||33,314|1,581|34,895|
|Charitable<br>activities||||2,526,030|556,614|3,082,644|
|Other trading<br>activities||||100|0|100|
|Investment<br>Income||||235|0|235|
|Other income||||14,082|6,525|20,607|
|Total||||2,573,761|564,720|3,138,481|
|Expenditure|||||||
|Raising Funds||||27,941|0|27,941|
|Charitable<br>activities -||Direct costs||1,720,878|457,329|2,178,207|
|Charitable<br>activities|-Support costs|||865,711|101,477|967,188|
|Governance<br>Activities||-support Costs||7,770|0|7,770|
|Total||||2,622,300|558,806|3,181,106|
|Net Income/(expenditure)||||(48,539)|5,914|(42,625)|
|Transfer between<br>funds|||19|5,914|(5,914)||
|||||(42,625)||(42,625)|
|Funds as at 31 March||2021||2,453,715|100,924|2,554,639|
|Funds as at 31 March||2022||2,411,090|100,924|2,512,014|





## 

## 

|||IFor year end|ed 31 March 2|023||
|---|---|---|---|---|---|
|||||2023|2022|
||||||Restated|
||||Notes||F|
|Fixed assets||||||
|Tangible assets|||13|445,498|450,207|
|investments|||14|1,549,289||
|||||1,994,787|450,207|
|Current Assets||||||
|Debtors|||15|120,128|266,396|
|Cash at bank and|in hand|||1,188,003|2,493,649|
|||||'i,308,131|2,760,045|
|Creditors: amount|falling due|within one year|16|(511,567)|(698,238)|
|Net Current Assets|less current|Liabilities||796,564|2,061,807|
|Net Assets||||2,791,351|2,512,014|
|Funds ofthe Charity||||||
|Unrestricted<br>Funds||||||
|-general<br>funds|||19|2,399,708|1,982,922|
|- designated<br>funds|||19|256,639|428,168|
|Restricted funds||||135,004|100,924|
|Total Funds||||2,791,351|2,512,014|





||||||||2,023|2,022|
|---|---|---|---|---|---|---|---|---|
|||||||||Restated|
|||||||notes|||
|Cashf low|from operating|activities|||||187,501|(56,776)|
|Cash flow from inveting||activities|||||||
|Dividends|and interest from||investments||||15,873|236|
|Proceeds|from sale of Equipment||||||100||
|Purchase|of ITequipment||||||(9,120)|(11,307)|
|Purchase|of investments||||||1,500,000||
|Net cash|flow from investing<br>activities||||||1,493,147|11,071|
|cash flow|from financing||activities||||||
|Net increse/(decrease<br>in cash and cash equivalents|||||||(1,305,646)|(67,847)|
|Cash and|cash equivalents||at beginning|of reporting||period|2,493,649|2,561,496|
|Cash and|cash equivalents||at end of reporting||period||1,188,003|2,493,649|





## 

## 

|RECONCILIATION<br>OF NET (E<br>OPERATING ACTIVITIES|XPENDIT|URE)/INCOME<br>TO|NET CASH FLOW|FROM|
|---|---|---|---|---|
||||2,023|2,022|
|||||Restated|
|Net income/expenditure<br>for the|reporting|period as per the|||
|statement<br>offinancial<br>activities|||279,337|(42,625)|
|adjustments<br>for|||||
|depreciation<br>charges|||13,468|11,885|
|(gains)/ losses on investments|||(49,287)||
|(gains)/losses<br>on fixed assets|||0|44,076|
|dividends<br>interest from investments|||(15,874)|(235)|
|loss/(profit)<br>on sale of fixed assets|||262|13,538|
|(increase)/decrease<br>in debtors|||146,267|(82,597)|
|increase/(decrease)<br>in creditors|||(186,672)|(818)|
|Net cash provided<br>by operating|activities||187,501|(56,776)|



## 

|2. A|NALYSIS OF CASH AND CASH EQUI|VALENTS||
|---|---|---|---|
|||2023|2022|
||||Restated|
|Cash|at bank and inhand|1,188,003|2,493,649|
|Total|cash and cash equivalents|1,188,003|2,493,649|





## 

## 

## 



## 

## 

## 



## 

## 

## 

## 



## 

## 

## 

## 


## 




## 

## 

|||||2023|2022|
|---|---|---|---|---|---|
|||Unrestricted|Restricted||Restated|
|||Funds|Funds|Total Funds|Total Funds|
||||F|||
|Deposit account interest||4,521||4,521|235|
|Investment|dividends|11,353||11,353|0|
|||15,874||15,874|235|



## 

||||||2023|2022|
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Restated|
||||F||||
|Local|Authority|contracts|429,046|0|429,046|971,591|
|Other|contracts||111,112|0|111,112|163,436|
|Grants|||1,380,457|647,576|2,028,033|1,947,617|
||||1,920,615|647,576|2,568,191|3,082,644|



|Grant Provider|||||
|---|---|---|---|---|
|Big Lottery - Young|||||
|Carers||74,560|74,560|43,578|
|Children<br>in Need||32,714|32,7'I 4|76,640|
|Carers Trust|0|52,032|52,032|35,319|
|Local Authority|1,380,457|483,942|1,864,399|1,763,136|
|Coventry<br>General|||||
|Charities||0|0|25,000|
|Other grants||4,328|4,328|3,944|
||1,380,457|647,576|2,028,033|'il,947,617|





## 

|||||||2023|2022|
|---|---|---|---|---|---|---|---|
||||||||Restated|
|||||Unrestricted|Restricted|Total|Totai|
|||||Funds|Funds|Funds|Funds|
|Raising donations|and|legacies||||||
|Staff costs||||28,589||28,589|170|
|Carers grant equipment||and|support|||0|5,960|
|Support costs for fundraising|||activities|17,554||17,554|21,811|
|||||46,143||46,143|27,941|



## 

|CHARITABLE A|CTIVITIES|- DIRECT COST|S|||
|---|---|---|---|---|---|
|||2023|2023|2023|2022|
|||Unrestricted|Restricted|Total|Restated|
|Staff Costs||1,191,407|308,706|1,500,113|1,915,322|
|Travel||40,275|9,632|49,907|28,808|
|Activity Costs||6,518|42,197|48,715|68,969|
|Grants to Carers|||69,078|69,078|90,690|
|Training costs||4,014|2,075|6,089|8,159|
|Depreciation||8,091|2,912|11,003|8,533|
|Protective equipment||0|0|0|112|
|Loss on disposal of|Assets|0|0|0|13,538|
|Loss on revaluation|ofAssets|0|0|0|44,076|
|||1,250,305|434,600|1,684,905|2,178,207|





## 

## 

|||||2023|2022|
|---|---|---|---|---|---|
||||||Restated|
|||Unrestricted|Restricted|Total|Total|
||||c|F||
|Staff Costs||384,179|0|384,179|598,235|
|Travel||4,887|0|4,887|0|
|Agency staff||0|0|0|35,903|
|Training||19,959|13,404|33,363|907|
|Premises costs||4,032|9,990|14,022|70,908|
|Insurance||20,900|59|20,959|27,725|
|Utilities||3,588|7,831|11,419|13,253|
|Telephones||20,129|9,881|30,010|37,095|
|Postage and stationary||3,526||3,526|4,633|
|PR||4,470|27,613|32,083|13,498|
|ITcosts||43,789|23,147|66,936|59,402|
|Recruitment||10,281|10,400|20,681|41,608|
|Other expenses||18,699|8,407|27,106|16,182|
|Repairs and renewals||2,030|10,422|12,452|5,034|
|Carers grants||0|0|0|3,019|
|Bad debt provision||75|17|92|68|
|Legal and professional|costs|37,061|6,116|43,177|39,718|
|||577,605|127,287|704,892|967,188|



## 

|||||2023|2022|
|---|---|---|---|---|---|
||||||Restated|
|||Unrestricted|Restricted|total|Total|
|Auditors|Remuneration|5,100||5,100|7,770|
|Training|from Auditors|540||540|0|
|Trustees|meeting costs|100||100|0|
|||5,740||5,740|7,770|





## 

## 

|Net inco|me/(expenditure)|is stated after charging:|||
|---|---|---|---|---|
||||2023|2022|
|||||Restated|
|Auditors|Remunerations||5,100|7,770|
|Depreciation<br>-Owned Assets|||13,469|11,886|
|Deficit on|Disposal/impairment|of Fixed Assets|263|57,616|



## 

## 

|STAFF COSTS|||
|---|---|---|
||2023|2022|
|||Restated|
|||Pr|
|Wages and Salaries|1,717,289|2,270,512|
|Social Security Costs|145,983|166,226|
|Other Pension Costs|49,608|76,989|
||1,912,880|2„513,727|



## 

|||2023||2022|
|---|---|---|---|---|
|Chief Executive Officer|||1|1|
|Practical|support services||51|90|
|Young/adult<br>carer information|||29|33|
|Central|Management<br>support||2||
|Finance|and administration||7|8|
||||90||





## 

## 

||Freehold|Improvements|Fixtures Fittings|2023|2022|
|---|---|---|---|---|---|
||Property|to Leasehold|8 Equipment|Total|Restated|
|||Property|||Total|
|||F||||
|COST||||||
|1st April 2022|350,000|103,023|38,307|491,330|604,250|
|Additions<br>Disposals/impairment<br>31st March 2023|350,000|103,023|9,120<br>~(3,069 <br>44,358|9,120<br> ~3,069<br>497,381|11,309<br>124,227<br>491,332|
|DEPRECIATION||||||
|1st April 2022||21,472|19,651|41,123|95,848|
|Charge for year<br>Disposal/impairment<br>31st March 2023||4,922<br>26,394|8,546<br>(2,708)<br>25,489|13,468<br>~(2,706<br>51,883|11,886<br>(66,611)<br>41,123|
|NET BOOK VALUE||||||
|31st March 2023|350,000|76,629|18,869|445,498|450,209|
|31st March 2022|350,000|81,551|18,656|450,207|508,402|



## 

||||2023|
|---|---|---|---|
|Market value at 1 April|||0|
|Additions|||1,500,000|
|Disposals|||0|
||||1,500,000|
|Unrealised|gains/losses|on investments|49,289|
|Closing value at 31 March|||1,549,289|





## 

|DEBTORS|||||
|---|---|---|---|---|
||||2023|2022|
|||||Restated|
|Trade Debtors|||15,506|106,968|
|Other Debtors|||80,000|151,184|
|Prepayments|||24,622|8,244|
||||120,128|266,396|
|CREDITORS:|AMOUNTS|FALLING DUE|WITHIN ONE YEAR||
||||2023|2022|
|||||Restated|
|Trade Creditors|and provisions||241,588|86,455|
|Accruals|||166,904|162,756|
|Other Creditors|||1,824|10,182|
|Deferred<br>income|(see below)||101,251|438,845|
||||511,567|698,238|



## 

## 

||||2023|2022|
|---|---|---|---|---|
|||||Restated|
||||F||
|As at 1st April|2022||438,845|408,394|
|Amounts<br>received||in the year|1,805,985|1,976,250|
|Income utilised|in|the year|(2,143,579)|(1,945,799)|
|31st March 2023|||101,251|438,845|



## 

|Minimum<br>lease payments<br>under non-cancella|ble<br>operating<br>leases fall due as|follows.|
|---|---|---|
||2023|2022|
|||Restated|
|Within one year|8,237|12,344|
|Between one and five years|13,223|60,423|
|in more than five years|0|127,500|
|||200,267|





## 

|18.ANALYSIS OF NET ASSETS BETWEEN FUNDS|18.ANALYSIS OF NET ASSETS BETWEEN FUNDS|18.ANALYSIS OF NET ASSETS BETWEEN FUNDS|18.ANALYSIS OF NET ASSETS BETWEEN FUNDS|||||
|---|---|---|---|---|---|---|---|
|||Unrestricted<br>Restricted||||Total|Total|
|||Funds||Funds||2023|2022|
||||||||Restated|
|||||F||||
|Fixed Assets||1,994,787|||1,994,787||450,207|
|Current Assets||1,070,156||237,975|1,308,131||2,760,045|
|Current<br>Liabilities||408,595||102,972|~511,567||698,238|
|||2,656,348||135,003|2,791,351||2,512,014|
|19.RESTATED MOVEMENT||IN FUNDS||||||
|||Unrestricted||Designated||Restricted|Total|
|||Reserves||Reserves||Reserves|Reserves|
|Balance as at 1.4.2021 before restatement|||118,864|432,638||1,443,837|1,995,339|
|Release of deferred|income||436,830||0|100,924|537,754|
|Movement<br>between|reserves||1,443,837||0|(1,443,837)|0|
|Period<br>1 adjustment|relating|to 20-21|21,546||0||21,546|
|Restated balance at 1.4.2021|||2,021,077|432,638||100,924|2,554,639|
|Surplus/(Loss)<br>for the year|||(48,539)||0|5,914|(42,625)|
|Movement<br>between|reserves||10,384|4,470||5,914|0|
|Balance as at 1.4.2022|||1„982,922|428,168||100,924|2,512,014|
|Release of deferred|income||304,897||0|(1,279)|303,618|
|Surplus/(Loss)<br>for the year|||(139,108)||0|114,827|(24,281)|
|Movement<br>between|reserves||250,997|(171,529)||(79,468)|0|
|Closing balance as at 31.3.2023|||2,399,708|256,639||135„004|2,791,351|





## 

|||2023|2022|
|---|---|---|---|
|PCT||100,924|'i00,924|
|Enhanced||29,103|0|
|Hardship|fund|4,977|0|
|||135,004|100,924|



|The designated|The designated|reserve|reserve|is made up of|||
|---|---|---|---|---|---|---|
||||||2023|2022|
|Sale and|purchase||of premises costs||120,000|120,000|
|Personnel|fund||||0|200,000|
|Equipment|fund||||0|50,000|
|Costs relating<br>to||exit of Penny Collard Centre|||100,000|56,000|
|Funding<br>for a trust|||and grants officer||35,000|0|
|Custodian|funds||||1,639|2,168|
||||||256,639|428,168|





## 

||||||Restated|||Transfer||
|---|---|---|---|---|---|---|---|---|---|
||||||Balance as|||between|Balance as|
||||||at 1.4.2022|Income|Expenditure|Funds|at 31.3.2023|
|Unrestricted||Funds||||||||
|General<br>Funds|||||1,982,922|1,996,294|1,830,505|250,997|2,399,708|
|Designated||premises|Fund||120,000|0|0|0|120,000|
|Designated||personnel|Fund||200,000|0|0|(200,000)|0|
|Designated||Equipment|Fund||50,000|0|0|(50,000)|0|
|Designated|Penny Collard Centre|||Fund|56,000|0|0|44,000|100,000|
|Designated||Trust and|Grants|Fund|0|0|0|35,000|35,000|
|Designated||Custodian|Fund||2,168|0|0|(529)|1,639|
||||||2,411,090|1,996,294|1,830,505|79,468|2,656,347|
|Restricted|Funds|||||||||
|Restricted|Funds||||100,924|675,435|561,887|(79,468)|135,004|
|Total Funds|||||2,512,014|2,671,729|2,392,392|0|2,791,351|



## 

## 

||||||Restated|||Transfer|Balance as|
|---|---|---|---|---|---|---|---|---|---|
||||||Balance as|||between|at|
||||||at 1.4.2021|Income|Expenditure|Funds|31.3.2022|
||||||F|||F||
|Unrestricted||Funds||||||||
|General<br>Funds|||||2,021,077|2,573,211|2,621,750|10,384|1,982,922|
|Designated||Premises|Fund||120,000|0|0|0|120,000|
|Designated||Personnel|Fund||200,000|0|0|0|200,000|
|Designated||Equipment|Fund||50,000|0|0|0|50,000|
|Desingated|Penny Collard Centre Fund||||56,000|0|0|0|56,000|
|Designated||Trust and|Grants|Fund|0|0|0|0|0|
|Designated||Custodian|Fund||6,638|0|0|(4,470)|2,168|
||||||2,453,715|2,573,211|2,621,750|5,914|2,411,090|
|Restricted|Funds|||||||||
|Restricted|Funds||||100,924|564,720|558,806|(5,914)|100,924|
|Total Funds|||||2,554,639|3,137,931|3,180,556|0|2,512,014|





## 

## 

## 

