CENTREPOINT OUTREACH ,CENTrE.POINTR ANNUAL REPORT ' 2022 - 2023 centrepoint.outreach centrepointoutreach 7 01205 360900 www.centrepoint-outreach.com Company Reg 3204952 .. Registered Charity 1056296 Q Belmont House, 15 Red Lion Street Boston PE216PZ ## **Chairman’s Report for the year ended 31[st] March 2023** This is my second term as chairman and again it makes one feel incredibly privileged to be leading a charity which strives so hard for the homeless and vulnerable people in Boston and the surrounding area. It is also very humbling to witness the actual work carried out by our staff and volunteers, which at times can be very challenging. It has been a pleasure to take over from our previous chairman Peter Lawson who has done a sterling job over the past 6 years, including steering the charity through the challenges presented by the Covid epidemic. I believe we have come out stronger through continuing to adapt our services to help meet the ever-changing needs of our clients, being their voice and maintaining a consistent non-judgmental approach. During the year we were delighted to welcome a whole new team in the drop in, Tom Page as lead project worker and Emma Dransfield-Harness and Mark Plummer as part-time project workers, together developing a new positive team. Finances continue to be an ongoing challenge, however, as previous years we seem to be in a position where our income just about, but only just, matches our expenditure. This year we managed a small surplus from starting the year with a budget showing a £72,000 deficit. Undoubtedly the hard work of our CEO, the staff, volunteers and trustees who promote the positive work of our organisation at every opportunity has helped to develop successful income sources. Our charity shop also plays a vital role in this, promoting the work of Centrepoint Outreach and creating an income to support our core costs. The trading environment has and will continue to be very challenging, and we must thank our Shop manager, deputy and all the shop volunteers who try so hard to maximise sales through attractive window and shop floor displays and giving customers a warm welcome. It is the generosity of our funders and donors both large and small which enables us to maintain consistency and helps to ensure that we are able to continue to deliver our services to people in need. We reported at our last AGM that we had received an extremely generous donation from two donors. This was kindly provided to enable us to develop our premises, to help us operate as we would wish to meet our clients’ needs. Understanding that the redevelopment is a relatively long-term project the trustees have made steady progress; architectural plans have been drawn up, discussions have taken place on dividing the project into different phases and additional funding options have been explored. It is without question the commitment and dedication of all those involved in the running of Centrepoint Outreach that make it the success that it is. I would therefore like to take this opportunity to thank the Trustees for their ongoing support, the commitment of all the staff, the volunteers who without whom we could not function and a special thanks must go to our CEO, Liz Hopkins, who works tirelessly on our behalf, goes above and beyond while constantly promoting the charity and keeping its profile in front of the public. Richard Locke-Wheaton Chairman ## **Chief Executive Officer’s Report for the year ended 31[st] March 2023** ## **Introduction** This report covers the financial year 2022-23 which was the first year since the pandemic that we were able to provide our full range of services for the whole year. Whilst reflecting on the year, I realised that some things will probably never return to how they were pre-pandemic. For example, we now attend far fewer meetings in person, with the vast majority now being held online. One thing that has sadly not changed is the large number of individuals requiring support as a result of homelessness, mental health issues or just due to having fallen through the gaps in the system. We continued to do our best to support these individuals both through our drop in sessions and our activity sessions and have seen some very positive outcomes which are outlined in this report. ## **Our services** ## **Drop In Support and Advice Sessions** During the year we continued to provide drop in sessions 6 mornings a week at our premises in Red Lion Street, Boston. The primary purpose of the drop in sessions is to meet clients’ basic needs and, whilst anyone in need can attend, they are mainly targeted at individuals who are homeless or at risk of homelessness. During the year we reintroduced the provision of a daily hot snack for all visitors to the drop in. We had provided food support in different ways during the pandemic but felt that it was necessary to reintroduce the daily hot snack when the number of people sleeping rough started to increase. **----- Start of picture text -----**
3,500
Drop-In Visits Food Provided
3,000
2,500
2,000
1,500
1,000
500
0
20-21 H1 20-21 H2 21-22 H1 21-22 H2 22-23 H1 22-23 H2
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_Figure 1: Drop In Visits and Food Provided, 2020-2023_ 1 The graph in _Figure 1_ shows how both the number of visits to the drop in and the provision of food (including hot snacks and food parcels) has changed over the past three years. At the start of the pandemic, we closed our drop in centre which is why no visits are shown for the period 2020-21. Since 2021 the number of drop in visits steadily increased as our services reopened. During the pandemic the majority of the support we provided involved the provision of food, hence the high figure for food related support in 2020-21. This fell right back last year and has increased again in 2022-23 due to the reintroduction of daily hot snacks in the drop in. ## **Homelessness in Boston** **----- Start of picture text -----**
177
136
130
112
91
18-19 19-20 20-21 21-22 22-23
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_Figure 2: Individual Homeless Presentations by Year_ During the pandemic the ‘Everyone In’ initiative virtually ended rough sleeping overnight with anyone known to be rough sleeping being offered accommodation in a local hotel. The hotel continued to be used to provide short-term temporary accommodation until 31[st] March 2022 but on or around that date the remaining occupants in the hotel were asked to leave. Although several people had moved to alternative accommodation during the pandemic, unfortunately some of those leaving the hotel at the end of March 2022 returned to the streets. This led to an increase in the number of people presenting to us as homeless. For example, in April 2022 we received visits from 48 people who were either rough sleeping, sofa surfing or in temporary accommodation, more than double the 23 people who had presented in April 2021. During 2022-23 homeless numbers reached a height of 55 in September 2022 **46 42** and then decreased before ending the year with 47 people presenting as homeless in March 2023. **----- Start of picture text -----**
46
42
20
17
2 3
<20 20-29 30-39 40-49 50-59 60+
Figure 3: Homeless Presentations by Age, 2022-23
**----- End of picture text -----**
Over the course of the year a total of 130 individuals presented to us as homeless which was an increase of 16% from the previous year. Please see graph at _Figure 2_ . As can be seen from the graph at _Figure 3_ the highest number of presentations fell within the 40 49 age range. 2 The majority of the people presenting as homeless were EU nationals, continuing a trend we had spotted at the end of last year. The pie chart below gives breakdown of those individuals by nationality. **----- Start of picture text -----**
Others, 11
Latvian, 18 Polish, 41
Lithuanian,
22
British, 38
**----- End of picture text -----**
_Figure 5: Homeless Presentations by Nationality, 2022-23_ A concerning trend we noticed was the increasing number of EU nationals who had been in the UK for several years but who had not applied for Settled Status. Although it was possible to submit a late application, in some cases when clients tried to do this, they realised that their passport had expired. Without Settled Status they could no longer work legally and without the necessary funds could not afford to travel to their embassy (which involved a trip to London or Manchester) to obtain a new one. They therefore found themselves in a Catch 22 situation. Boston Borough Council was able to support some clients to obtain new passports and Settled Status but, at the time, there was no specific funding to enable everyone in need to be supported. When support was provided, however, it enabled people to move on (see Iryna’s case study later on page 10 of this report). **----- Start of picture text -----**
2018-19 2019-20 2020-21 2021-22 2022-23
15 21 13 15
22%
% % % %
85 79 87 85
78%
% % % %
Male Female
**----- End of picture text -----**
_Figure 4: Homeless Presentations by Gender, 2018-19 to 2022-23_ As in previous years the majority of people presenting to us as homeless were men. See figure 5 above. 3 ## **Support provided for people who were homeless** Individuals who were rough sleeping could book a slot to use our shower facility and we continued to wash the clothing of those people taking showers and provided replacement clothing in appropriate cases. In addition to these services we also offered a phone charging service and allowed clients to use our address as a care of address for official mail. During the year many of the homeless individuals we supported did manage to obtain accommodation. It is difficult for us to keep records of the number of clients accommodated as we often do not know when this happens – we simply do not see them anymore. However, over the year we are aware that 14 of the people we supported were accommodated. We also know that as well as UK nationals, an increasing number of foreign nationals secured accommodation. This became possible when individuals were granted Settled Status as they could then apply for Universal Credit which, in many cases also included the housing element. **----- Start of picture text -----**
1,067 Showers were
taken by 104
individuals.
Clothes washed on
774 occasions for
93 individuals.
Phones charged on
794 occasions for 95
individuals.
Clothes provided
on 747 occasions
for 118 individuals.
**----- End of picture text -----**
## **Household Support Fund** We were pleased to once again partner with Boston Borough Council to distribute Tesco vouchers and vouchers to purchase boots under the Household Support Fund. The food vouchers were passed on to 13 individuals and families who were struggling to make ends meet and 10 homeless clients were supported to purchase boots. At the start of 2023 we received a further tranche of monies from the Household Support Fund to make up winter warmer packs which were distributed to 46 homeless clients. ## **Other support provided** Our van made **118** trips to collect **367** items of furniture We made **42** trips to deliver **91** items to formerly homeless individuals. Other donated items were sold in our shop We are very grateful for all the items of furniture which were donated to us during the year. We noticed that as household incomes were squeezed people tended to hold onto their furniture for longer but, nevertheless, we received many quality items which we were either able to pass onto people moving into accommodation following a period of homelessness or sell in our charity shop. 4 ## **Partnership working** When looking back over clients’ journeys it is apparent that the best outcomes are usually achieved when several partner agencies are involved. The part we play through our drop in sessions is to support clients when they are at their lowest point by helping to meet their basic needs as well as providing emotional support. We signpost clients to organisations who are able to give more in-depth support and we greatly value the relationships we have with all our partner agencies. Over the year we made 660 referrals to partner agencies and a breakdown of this figure is shown in the illustration to the right. In the section below we mention just some of the partner agencies we work with. ## **Rough Sleeping Intervention (RSI) Team** The highest number of referrals was made in connection with rough sleeping and during the year we continued to work closely with Boston Borough Council’s RSI team. Unfortunately, members of the Team were not able to attend our drop in sessions in person after August 2022 as the only meeting room we had available was not suitable for their requirements, but nevertheless we were able to make referrals by email and we were in almost daily contact with the Team. **----- Start of picture text -----**
8%
13%
1%
13%
2%
16%
44%
3%
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Employment Support Advice, Money and Benefits EU Settled Status Healthcare Housing Rough Sleeping Police and Probation Others _Figure 6: Referrals to Partner Agencies 2022-23_ When someone who is rough sleeping first presents to us looking for help with finding accommodation we obtain as much information as possible to enable us to make a referral to the RSI Team. This includes details of their sleeping location to enable the Team to find them whilst on outreach. The challenge is that many individuals are either not willing to disclose where they are sleeping, or they are not there when the team visit, which can result in them not being found for some time. In cases where clients are initially reluctant to provide the necessary information, we continue to encourage them to do so and find that eventually they often do become willing to cooperate when they realise that this is a necessary first step to receiving the support they need. As in previous years we worked with the RSI Team in connection with the annual rough sleeping count/estimate by making sure they had up to date sleeping locations of all individuals known to be rough sleeping (who were willing to provide that information) on the day before the count. The count/estimate is an annual exercise which the government asks all local authorities to conduct to provide a snapshot of the number of people in their area 5 who are rough sleeping on one night of the year. It is acknowledged that the exercise does not produce an accurate figure but merely provides an indication of the extent of rough sleeping throughout the country. In 2022 the number of people found rough sleeping in the Boston area was 5, one less than the previous year, which was certainly not reflective of the numbers we were seeing in the drop in. ## **Boston Neighbourhood Team and Multi-Disciplinary Team (MDT) Meetings** At the start of the year we were pleased to be invited to take part in the weekly Multi- Disciplinary Team (MDT) meetings organised by Boston Neighbourhood Team. During the following months we were able to raise individuals who were falling through the net and not receiving the health support they needed. We were also on occasion able to assist other agencies in respect of individuals they had raised. We were grateful to members of the Neighbourhood Team for attending our drop in at various points throughout the year to support clients with their health needs including the delivery of flu jabs. We also attended a networking event held by the Neighbourhood Team and Boston Primary Care network at the Gliderdrome in Boston. It was such a wellattended event which provided a perfect opportunity to meet with partner agencies that we resolved to have a stand ourselves at next year’s event. ## **HepC Team** Members of the HepC Team held testing sessions at our premises on 3 occasions during the year, carrying out 26 tests in total. ## **Provision of housing support to clients of Boston Foodbank** We were delighted to be included as part of a successful funding application by the Trussell Trust to provide housing-related support to clients of Boston Foodbank. Emma Dransfield-Harness took on the role of providing this support for 8 hours a week, supported by Mark Plummer as and when required. After a slow start we began to receive regular referrals and were able to support clients to join the housing register for social housing, obtain accommodation, make claims for the housing element of Universal Credit and pursue issues relating to the condition of rented properties. ## **Lincolnshire Homeless Partnership** During the year we welcomed the opportunity to take part in Lincolnshire Homeless Partnership meetings. The group was established as part of the new Lincolnshire Homelessness Strategy and, as well as attending the main meetings, we also took part in a sub-group which looked at how to protect the most vulnerable individuals. 6 ## **Our Along With Us Activity Sessions** Our morning drop in sessions are targeted mainly at meeting people’s basic needs. We want to do more than this, however, and our Along With Us activity sessions are part of the process of empowering clients to bring about positive change in their lives. They are designed to **86** people attended support individuals wishing to improve their **281** activity sessions. circumstances by providing opportunities for life skills training and improved wellbeing. The activity sessions followed the same format as last year with six sessions taking place each week. They were aimed at individuals who were homeless, newly accommodated or at risk of homelessness and also people experiencing mental health issues or social isolation. The activities were based around cooking, art and craft, and board games/music. During the course of the year 86 individuals took part in one or more of the activity sessions. “I come here for the company so that I’m not at home by myself. When I’m at home I go back into myself and so it is good for me to be with other people.” _‘Cook Along With Us’ participant_ During the year the activity sessions were led either by volunteers or by, Tom Page, the Lead Project Worker. Tom did a great job enabling the sessions to continue despite the challenges of combining this with his project worker role. However, it demonstrated that ideally we needed a member of staff with specific responsibility for organising and leading the sessions and during the year we were pleased to secure funding to enable us to do this in 202324. We were extremely grateful to receive funding from the Managed Care Network Wave 11 for 2022-23 which covered the room hire charges for using the kitchen at Centenary Church where we held our Cook Along With Us sessions. The funding also provided a contribution to staff costs, new tables for our Create Along and Chill Along sessions and enabled 6 of our members of staff to undertake either Mental Health Awareness or Mental Health First Aid training. We were pleased to be introduced to the Boston Mental Health Partnership Board by a representative of Shine (who managed the Wave 11 funding) as this provided the opportunity to raise awareness of our activities with other agencies which in turn led to more referrals. We regularly posted pictures on Facebook of meals produced at Cook Along sessions and items created at the Create Along sessions. Several of the participants followed us on Facebook and liked or commented on the posts. “I like the fact that the activities do not take place in a massive room as it makes me feel more confident talking about things.” _‘Create Along With Us’ participant_ 7 Although we did not show the faces of participants, they told us that it made them feel good to see pictures of their work. We also received many positive comments from followers of our page which, again, boosted the self-esteem of the participants as well as creating links with the wider community. ## **During the year…** Three participants moved on to volunteering roles with us or elsewhere. One participant moved into paid employment. The Along With Us project brought together participants of different nationalities and backgrounds who were facing a variety of different mental health and other issues, all of whom supported each other through undertaking shared activities. Some of the participants did not speak much English but nevertheless they all found ways to communicate whether through art and craft, cooking or playing games. ## **Benefits of attending ‘Along With Us’ activity sessions…** - Increased confidence. - Improved wellbeing. - Reduced feelings of social isolation. - Opportunity to discuss worries, resulting in signposting to relevant agencies. - Signposting to other groups including Beam Café and Multiply sessions. We were told by participants how much better they felt after attending an activity session. A participant with anxiety issues said that sometimes she did not feel in a good place before she attended a session, but she felt so much more relaxed afterwards. Another participant talked about how she tended to bottle things up but once she had shared problems nothing seemed as bad as she had first thought. One of the participants used to have frequent panic attacks but by getting into a routine of attending the Cook Along sessions they grew in confidence and the number of panic attacks they experienced reduced. As well as reducing social isolation, the other main benefit participants reported was increased confidence. In some cases that came from learning new skills such as how to cook simple, healthy meals and, in other cases, it was from meeting and chatting to new people. We were delighted that during the year 3 participants at the sessions took up volunteering roles either with us or elsewhere and 1 participant took up paid employment. One of the unexpected benefits of the project was how much it benefited some of the volunteers who got involved. For example, a volunteer who led some of our cooking sessions was experiencing physical and mental health issues but leading the cooking sessions helped to improve his self-esteem and gave him something to focus on when going through some difficult times. “If I wasn’t here, I would be at home on my own watching TV or doing word searches. I come here to be in a different environment.” _‘Create Along With Us’ participant_ 8 ## **Cook Along With Us** During the year we held 89 Cook Along sessions which were attended by 28 individuals on 245 occasions. We were pleased to receive a donation of £900 from Churches Together in Boston to enable us to purchase food for use at the Cook Along sessions. At the sessions participants learnt how to cook healthy meals on a budget using fresh ingredients whenever possible. Dishes included Quiche Lorraine, Chicken Tikka Masala, Moussaka, and apple pie. At one of the cooking sessions participants learnt how to cut up a whole chicken and how the meat could be used to provide several meals in a week. Whilst talking to one of the cooking participants we enquired as to whether she had ever tried cooking any of the recipes at home. She told us that she had cooked Spaghetti Carbonara on several occasions and that her friends kept asking her to make it when they came round as they enjoyed it so much. At one of the cooking sessions in May 2022 the participants made Bacon and Broccoli pasta and one of them commented “Ooh this is to die for! I’ll definitely be making this again at home!” Also in May participants learnt how to make Spicy Sausage Pie and the surplus portions were made available to clients visiting our drop in centre. It proved to be very popular and many positive comments were received including from one person who commented that he gave it “10 out of 10!” Receiving positive feedback such as this provides the participants with a huge boost to their confidence. ## Case Study Matthew started attending the Cook Along sessions in 2021 following a breakdown. As his confidence grew, he moved on to become a volunteer at the sessions. He then successfully applied for a paid job with the local authority. In November 2022 he spoke at our AGM about how attending our activity sessions had helped him. We felt so proud that he had the courage to stand up and answer questions in front of a room of people and that we had played a part in him being able to do that. Matthew demonstrated that with the right support and opportunities it is possible for someone to bring about change in their life. 9 ## **Chill Along With Us** We held 98 Chill Along With Us sessions during the year which were attended by 57 individuals on 406 occasions. They were well attended throughout the year and although they originally started off as music-based sessions, following feedback from participants, they changed to provide participants with the opportunity to take part in a wider range of activities including playing board and other games. One lady was so keen to play bingo that she purchased her own set and brought it along with “I like the homely, friendly atmosphere. This is like a second home to me.” _‘Chill Along With Us’ participant_ her so that everyone could play. It turned out to be a fun way for the non-English speaking participants to learn English numbers. We noticed that those who attended our Along With Us sessions on a regular basis were more willing to engage with partner agencies than those who either did not attend at all or who only attended a few sessions. The case study below demonstrates how a willingness to engage with other agencies can help to change someone’s life. “I haven’t been feeling well recently and so had to stay at home. I really missed not being able to come along to the sessions.” _‘Chill Along With Us’ participant,_ ## Case Study Iryna had been sleeping rough for 18 months and we were supporting her at our morning drop in sessions. She also enjoyed attending the Chill Along sessions with her partner. Although initially reluctant, with encouragement from our project workers, she eventually began to work with the Council’s Rough Sleeping Intervention Team. This led to her obtaining a new passport, Settled Status and Universal Credit. At the end of the financial year she was allocated accommodation in a B&B whilst on the waiting list for supported accommodation and the chance to rebuild her life. 10 ## **Create Along With Us** We held 94 Create Along sessions during the year which were attended by 39 individuals on 306 occasions. At the sessions participants were able to undertake various art and craft projects and take their completed work away with them. One of the sessions in June 2022 was led by a mosaic artist who showed participants how to decorate clay tiles which would eventually form part of a large mosaic to be developed by Transported Art in Dolphin Lane, Boston. It was a fantastic session and wonderful to watch participants decorating their tiles in their own individual ways (see photo). Participants were able to go and look for their tiles when the finished artwork was unveiled. This was not only great for their selfconfidence but also helped them to feel more connected to the local community. One of the regular participants at the Create Along With Us sessions brought in an article from a newspaper containing instructions on how to make an origami peacock. The volunteer leading the session sourced suitable materials and the end result is shown in the attached photos. The participant was very proud of the peacock she created. ## **Our Charity Shop** The year proved to be challenging for the charity shop with the cost of living crisis deepening and the ongoing difficulties in the retail sector generally. Nevertheless, despite the challenging trading conditions combined with increased costs, the shop still produced a net profit of £9,093 which made a valuable contribution towards the cost of our charitable work. One of the challenges faced by our shop is its secondary location in the town and in order to increase awareness the shop staff began to regularly post items for sale on Facebook. There were some initial teething troubles due to the unreliable internet connection, but these were resolved by the end of the year. The shop manager and deputy manager also planned themed window displays from the start of 2023 and used the Facebook page to request specific items to sell. This more targeted approach resulted in some excellent window displays which received many compliments. We noticed that items displayed in the windows often generated interest which brought new customers into the shop. We also used the themed windows as an opportunity for fundraising – selling flowers for Mother’s Day messages in March and planning for an Easter colouring competition at end of the year. 11 We are very grateful for the support of all the volunteers who help in our shop. During the year we were delighted to welcome 1 new volunteer and 1 returning volunteer as well as a pupil doing work experience as part of their DofE bronze award. One of our longstanding volunteers left to undertake a training course elsewhere in the country and whilst sad to see him go, we were also delighted for him at having this opportunity to move on his life and so proud of how far he had come since originally presenting at our drop in when he was homeless. We did face some challenges in delivering and collecting items of furniture during the year due to lack of van volunteer. This was an ongoing issue throughout the year and undoubtedly had an effect on shop sales as some people were not prepared to wait for delivery. We are very grateful to everyone who supported our charity shop during the year whether by donating items for sale, or as a customer (or both!). We are very fortunate to have many loyal customers who have been visiting our shop for years. Charity shops are so much more than a place for customers to purchase good quality second hand items. They not only help to raise funds for a charitable cause but by selling preloved items they help to protect the planet by preventing those items from going to landfill. Even items which do not sell in the shop can be sent for recycling elsewhere for which we receive a small payment in return. Charity shops also provide an important community focus. Some of our customers may not have spoken to anyone on the day of their visit and a friendly greeting from our staff and volunteers can make a huge difference to their wellbeing. 12 ## **Financial and other support** It is no exaggeration to say that without the generous financial support the charity has received over the past 32 years, the charity would not still be operating today. The year covered by this report was no exception. We were facing a large deficit at the start of the year, in part due to increased inflationary pressures, but the year ended with the accounts showing a surplus of £10,483. We are extremely grateful to everyone who supported us financially during the year. We were fortunate once again to receive very generous support from the Medlock Charitable Trust and Worth Waynflete Foundation. Both donations were unrestricted which was extremely helpful for us as they could be used to cover the day-to-day costs of providing our services. An unrestricted core grant was also received from Boston Borough Council for which we were very grateful. Details of all grants received are shown in the attached accounts. The trustees try to ensure that financial support comes from a variety of different sources to increase financial resilience. Below are examples of just some of the organisations which provided generous financial and other support during the year: **----- Start of picture text -----**
SKYLARKS
ENDOWMENT
FUND
Buckingham Emergency
Food Appeal
**----- End of picture text -----**
_Figure 7: Some of the organisations supporting Centrepoint Outreach in 2022-23_ 13 We frequently receive anonymous donations from individuals or organisations who do not wish to be publicly acknowledged. During the year we received some extremely generous donations anonymously and we are very grateful to everyone who donated in this way. Our thanks also go to everyone who supported us by making one off or monthly donations either directly into the charity’s bank account or via our online Localgiving platform. Monthly giving is very helpful to us for budgeting purposes. Each year we also aim to generate funds from our own fundraising efforts and we are grateful to everyone who supported our Christmas raffle in 2022 which helped us to raise £796.00, our highest total to date. Thanks also go to those who helped to raise funds on our behalf some examples of which are shown in _Figure_ 8. **----- Start of picture text -----**
Jayne Wallis ran the
Our Christmas raffle
Boston UK Marathon,
raised £796 .
raising £547.50 .
We were selected as a
Tony Memphis King
community champion
raised £104.97 from a
and received £541 from
raffle at his show.
Woodville Road Co-op .
**----- End of picture text -----**
_Figure 8: Some of the support we received from the community in 2022-23_ ## **Other Support** Of course not all support is financial and in-kind support is also incredibly important. At the start of the year our food stocks were still low following the recession, but we were very well supported by churches and schools at harvest time which enabled us to replenish our stocks. With the increasingly high price of food, however, it was noticeable that we received fewer food donations throughout the year which that meant that we were not able to supply as many food parcels to clients of partner agencies as we had done in the past. We are extremely grateful to those churches, schools and individuals who did continue to support us both at harvest time and throughout the year. I remain grateful to Howard Exton-Smith for his provision of mentoring support throughout the year. We continued to meet quarterly on Zoom and these meetings provided me with the opportunity to update him as to where we were in relation to our strategic objectives and seek his guidance with regard to particular challenges. Howard gave his time voluntarily which I greatly appreciate. We were pleased to receive a visit from Matt Warman MP for Boston and Skegness in November. Matt’s last visit was prior to the pandemic and it was good to have the opportunity to bring him up to date with some of the challenges affecting our client group. 14 ## **Strategic Plan** The trustees review the Strategic Plan on an annual basis to measure progress made against a series of short term, medium term and long-term goals under four key areas: Finance and Marketing, Premises, Clients and Services, Staffing and Volunteers. ## **Our Vision** Our vision is that homeless and vulnerable people in Boston and the surrounding area are empowered to improve their circumstances and achieve their full potential. ## **Our Values** - ❖ To be non-judgmental ❖ To be compassionate ❖ To be caring ❖ To be empathetic ❖ To be positive ❖ To have respect ❖ To have integrity ❖ To be inclusive ## **Finance and Marketing** One of the key goals for 2022-23 was to have introduced an improved telephone system and an integrated computer system. Whilst a new telephone system was not installed during the year, progress was made in identifying the type of system we needed and potential suppliers. Substantial progress was made in relation to improving the IT system especially connectivity throughout the building and this was also an essential first step for a digital phone system. We had been struggling for years with getting reliable wireless internet in the project workers’ office and the shop. Although we had already had data points fitted in these areas, they only worked with laptops but not phones or tablets. We therefore had wi-fi boosters fitted which seemed to solve the problem. We were able to secure some free licences for Office 365 and were grateful to William Culley for his support in helping to start the process of rolling this out to all members of staff. ## **Premises** During the year we made further progress with our goal of being able to operate from more suitable premises which started to become a reality following receipt of an extremely generous donation last year. We received the initial plans from the architect for proposed alterations to Belmont House and agreed some changes. We began to investigate sources of funding to cover initial fees in connection with the project. We obtained two estimates for building costs based on the plans, although they were not detailed estimates due to the number of unknown factors. The estimates helped to provide an indication of the additional monies which would be required to complete the project. Our Building Committee met to agree a plan of action and discussed breaking the project down into various stages. Members of the committee met with Centrepoint Outreach staff to inform them about the project and obtain their views on the plans. 15 ## **Clients and services** We continued with the new structure to the day which we had implemented following the pandemic; drop in support and advice sessions six mornings a week and activity sessions every weekday afternoon. We have worked on improving our outcomes measuring system to include the provision of more case studies to demonstrate the progress made by individuals who took part in the activity sessions. We also increased the number of partnership working arrangements by offering a housing support service for clients of Boston Food Bank. ## **Staffing and volunteers** We were successful in recruiting a number of new volunteers during the year which meant we moved closer to our goal of having two volunteers at every morning drop in session. As mentioned earlier in this report we received notification that we had been successful with our application to the East Coast Community Fund for funding to cover the costs of employing an activities and community coordinator and during the year we advertised the role. ## **Our staff** We had a challenging start to the year in the drop in having been unable to fill a part time project worker vacancy since January 2022. This did put pressure on the remaining members of staff particularly when it came to covering the Saturday morning drop in sessions. However, in May 2022 Emma Dransfield-Harness joined the team to fill the vacancy and later the same month we welcomed Revd Tom Page as a new Lead Project Worker when Kelly Reay moved onto pastures new. In August 2022 our other part time project worker, Jayne Wallis, decided to return to her former role as a drop in volunteer and Mark Plummer took over her project worker role in September 2022. The new team of Tom, Mark and Emma were in place for the remainder of the financial year, joined on occasion by our multi-talented van driver, Paul Steadman! There were no changes amongst the other 6 members of our staff team during the year and I am grateful to all staff members for their dedication to the work of Centrepoint Outreach. The limitations of the building do provide challenges, particularly in the drop in, and I am extremely grateful to all staff for working around these challenges to ensure that we can still provide a good service for our clients. ## **Our Volunteers** Last year I reported that following the pandemic several volunteers had taken the decision not to return to their volunteering roles which left a number of vacancies for us to fill. We were delighted during the year to be able to recruit 10 new volunteers. **10 New Volunteers Recruited in 2022-23** ❖ 3 for our drop-in sessions ❖ 5 for our activity sessions ❖ 2 for our charity shop Three of our new volunteers were either members, or friends of members, of The Rotary Club of Boston and between them they set up a rota to provide volunteer cover at our Tuesday 16 afternoon Chill Along With Us activity sessions. This arrangement worked very well with the team members organising the rota between themselves. If the rota-ed person was unable to attend for any reason one of the other team members stepped in to cover which meant that we did not need to worry about being left without a volunteer. Every year I say it, but it cannot be overemphasised how important our volunteers are to the operation of the charity. Without them we simply could not provide our range of services and, as can be seen from our accounts for the year, the value of the time given by all of our volunteers equated to £52,017 assuming they were paid at the National Living Wage rate. We are so grateful to each and every one of them for their time and support. ## **Our Trustees** My thanks go to all the trustees for the time they have given to Centrepoint Outreach during the year. In particular I would like to thank Peter Lawson who stepped down as Chairman at the end of March 2023 after 6 years in the role. I am extremely grateful to Peter for all his support during his time as Chairman. Peter was replaced by Richard Locke-Wheaton and I am very much looking forward to working with him. ## **Conclusion** Writing this report reminded me of some of the challenges we faced during 2022-23, such as the difficult start to the year resulting from staff shortages and funding pressures. However, by the end of the year the staffing situation had been resolved and we had a fantastic team in the drop in. We were advertising for an activities and community coordinator and were moving forward with our building project. Throughout the year we received the most amazing support from individuals, businesses and funders which enabled us to keep our doors open to those in need. Elizabeth Hopkins CEO 17 ## **Treasurer’s Report for the year ended 31[st] March 2023** So soon after the Covid years, the financial year 2022-23 was certainly a challenge, with inflation over 12%, and the national minimum and living wages rising between 4 and 10%. Both income and expenditure declined during this period, yet the accounts show a surplus of £10,483. The downturn in disposable incomes led to a slowdown in the gross shop income, which was around 15% lower than last year. Donated stock levels were maintained, though operating costs continued to rise. Fuel costs in particular were a concern. Despite some pressures, the charity continued to operate 6 days a week, adapting and developing services in order to meet additional demand, and changing requirements. The work of the Finance and Property Committee on the development of the existing buildings has continued, and professional assessment of the potential for improvement and probable cost undertaken. Meanwhile essential maintenance costs remain significant with the requirement to upgrade the IT and telephone systems to accommodate the imminent move from analogue to digital, and the need to replace the drop in gas boiler which can no longer be maintained in the event of a breakdown. The Finance and Property Committee closely monitored the budget and cashflow throughout the year and I would like to thank our Finance Officer, Dixie Potter, for her work in this connection. The trustees have resolved to open an account with the Charities Aid Foundation (CAF) to diversify the investment of funds we do have, and the application has been made, but there are a number of hurdles to negotiate. Meanwhile, the rise in the bank rate will see some improvement in returns, but inflation is a concern especially in relation to costs in the building industry, where much of the restricted income is destined. Income was down by 44% on 2021-22 (but that was mainly due to a large individual donation which was received in that year) and expenditure rose by 8%. The separation of unrestricted, designated and restricted funds in the accounts is important, and whilst we are grateful for the donation of funds which are restricted, these can only be used for the purpose for which they were donated, and not general running expenses. Further information regarding how Centrepoint Outreach operated during the difficult financial times, and the results achieved, can be found in the Chairman and Chief Executive reports attached to these accounts. Michael Sharp Treasurer CENTREPOINT OUTREACH (LIMITED BY GUAIL41YTEE) Comp4ny NunJber32(k1952 {EnglAnd & Wales} Charity Number 1056296 DIRECTORS, AND TRusfEES' REPORT AND ACCOLQYTS FOR THE YEAR 31 MARCH 2023 D¢xt¢r & Sh8rp¢ Chartcred Certifid AcCoUnt￿ts The Old Vicarage Church Close BoS￿n Lin¢4)1rt8hire PE216NA CENTREPOINT OUTREACH CONTENTS Pagt Company Information Direc￿￿8, and TrL8*es' RerK)rt Independeni Examiner's Report Staternent of Financial Activities Balanc¢ Shttt Notes io the fjnanciaj statements 8- 16 CENTREPOINT oufREACH COMPANY INFORMATION Dirtrtors *rtd Trustet: Mrs AM Ausiin Mr PA Clark Mrs JM Criddle Mr PF Lawson Mr RO Lock¢-Wh¢aton Ms IJ Lebiedowicz Revd AL Taylor Revd E Ward Mr MJ Sharp Revd SA Clifton CompAny Se¢tttAry Mr MJ Sharp Regtstered Office Btlmonl House 15 Red Lion Street Boston Lincolnshire PE216PZ Company Number 3204952 (Ertg]and & Wa]esl Charity Number 1056296 Contatt Telephone Number 01205 3609CM) Independent Examiner Nicola Lenton FCCA Dexter & Sharre The Old Vicara8e Church C105e B05ton Li￿oInShIr¢ PE216NA CENTREPOINT OUTREACH DIRECTORS, AND TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2023 The directors and trustee5 present thcir rcport and ihe fjnancial stalern¢nts for the year endd 31 March 2023. The financial 5t&tetn¢nts ￿[nPlY with ¢urr¢nt $t&tutory reqlliTemenls, Ihe memorandum and articles of a5so¢iaiion aT￿ the Siatemeni of Recommended Prathice- Accounting and Rerorting by Charities IFRS 102). Coverning document The tharily Is incorpornt¢d and lirniled by guarartiee. Its ￿nstItutIon is gov¢med by its mernoT4ndutn WKi ￿ltIeS of association which are filed with Companie5 Hou5¢. Objects of the charity Thc object of ih¢ Ch￿iEY is the charitable provision of relief for homele55 and vulnerable persons in around Bo810n. together with ihe provision of clothing, food and household goods. OrganlvAtio A board of trust¢¢s meets every three month5 to administer the Charity. There are committees covering the shop. finance and property, and genera] pury0￿5 which mcet on an ad hoc basis. A Chief Executive Officer is appoinied io manage Ihe day to day operaiions of the charity. Revitw of a¢tivitie5 aDd future developmemts The ¢harity has coutsn￿d its programrne of PToviding a drop in 8$ a Tneeting point foT homeless and other vulnerable p￿p]e in and around Boslon. It operates 6 days a weck. Al ihe cenire drink5, snack5, a smiling face and a listening ear are on offcr. OUT project workers, assisted by volunieers ar¢ able to provide comfort 9￿d prof¢55ional as515tance in dealing with ¢lieni queries and referring to other agencies. They work on a one to one basis wilh cenain clienis to empower them to bring about lastin8 positive changes in their lives. Our furniture delivery service has continued ils job of recycling useful iteins of household fvrnitur¢. Th¢ charity also tnaintains a stock of essential it¢ms which are distributed by our staff and volun*¢r5 to provide basi¢ ¢quipmenl for setting up a home. As %4'ell as providing a daily hol snack we have contjDued to issue clean clothing atKi sleeping bags lo individuals who arc homeless. Our drop in also provides a shower, washroom and phone charging service for people with no acc¢ss to these facilities. The chsrity has ¢ODlinued to prtsvide six aaivity sessions a week based around cookin& art and craft and tnusiGfboard game& These sessions provide life skills training opportunities as well as itnproved tnenla] health and wellbeing for those taking palt Fundraising thTtsugh the shop has ¢onlinued to be one of our main sources of unrcstrictcd core funding although the revenue ha5 5UtTtTed froin the general pr¢55ure on retail. Th¢ shop is the pritnary fa¢e of C¢ntrery)ini Olltreach io the general public. The vision of the charity is that hotneless and vulnerable people in Boston And the surrounding area are empowered io improve their circutnslances and achieve their full potenti￿. To help achieve that vision the charity has coniinued to work wilh its $ITatrgi¢ plan which is con5t￿nt)Y review¢d. Positive results of int¢wtion with ¢lients are Tetorded. Furth¢r informatlOD r¢gardiDg results and ongoing PToj¢Gts ran b¢ found in th¢ Chairtnan's and Chief Exe£utive's rtports which are attachtsj to these account5. cENTREPO￿T OUTREACH DIREcfoRS' AND TRUSTEES, REPORT CONTIIYUED FOR THE YEAR ENDED 31 MARCH 2023 Risk management Th¢ Chief Execulive Officer's job dcscripiion includes an assessment of day to day risks. She reports 10 the board at trusiees. e¢tings. Rtserves poliey The irusl¢¢s have adopted a ￿>lIcY of maTntaining suffIcient free rcserves 10 c4)ver expenditure for Six months. At the yegr end free reserves amounted to £144,303 agaitSI 8 Te4uiremeni of £69,258. The iruste£s are actively ￿5¢arChIng further sources or Directo￿ trustees All dir¢ctor5 of the WTnpally are ￿s0 trustees of the chariiy. and there are no other iruste&s. B¢foTe appointment trustees Shown round the th￿ily'S operations so thai Ihey are aware of how li is conducted. Upon appointtnent they rt¢eive a copy of the memorandum and artiGles of assQCiation and the Charity Commission's 8uidanee note. Public belltfit The Irusites have regard to the guidancc issued by the Charity Commission on public benefiL Tlry wn$ider their obligations a￿ fi]lfill¢xl by the working out of the chsriry's objectives. Stgt¢m¢nt (kf tru5tee$' re5poTrsibilities Th¢ trusiees are responsible for preparing the trustees, report and th¢ financial 5tatern¢nts in accordance with applicable law and Urtiied Kingdom Accounting Standards (United Kingdom Generally Accepied Accounting Practice). Company law requires the trustees to prcparc financial stsiemenls for each financial year which give a truc and fair view of th¢ state ofaffairs of ihc charitsble company and of the incoming resources and application of r¢souw¢s. in¢luding the inwme and ex￿ndit￿re. ofthe chariiabl¢ company for the year. In preparing these financial 51atetn¢nls th¢ trustees are required to.. 5eltct suitabl¢ ￿u￿tIng polici¢5 ond apply them consi$tenily', observe thc mcthods and principles in the Ch8fities SORP.. make judgements and estimaics ihai are reasonable and pnJdenL stale whdhEr applicable U.K. A¢¢ounling Sianddrds have been followed. $ubj¢tt to any maierial departures disclosed and explained in ihe rtnancial siatemenis. prepare the financial staicmcnts on a going con¢¢rn basis unl¢$s st is inappropriate to prtsume that the chariiable ¢omp8ny will ¢ortlinue in operntion. The tru5te¢s are re5pon5ible for keep5ng proper accountlDg T¢cord5 which di5clos¢ with r¢a50n#bl¢ a¢thr8ty ai any time the financial position of th¢ ¢haritabl¢ wtDp4ny and enabl¢ them to ensur that the finanLial $ldtetnenlS comply with ihe Companies Act 2006. They are also responsible for sal¢guarding the assets of the company and li¢nr¢ for taking reaso[￿bI¢ st¢ps for the prevention aDd d¢tection of fraud and other Ir￿guIaTltl¢S. This re]x)rt was approved by ihe boaTd on 13 September 2023 and signed by Order of the board. ShAr Company StcretAry CENTREPOINT OUTREACH INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF CENTREPOINT OUTREACH l report on the accounis of the charitable company for the year ended 31 March 2023 set out on pages 6 to 16. Responshbilities and basis of report As the charity's trnstees gf the Company (who are also the directors of the ¢ompany for the purposes of company law), you ale responsible for the preparation of the accounts in a¢¢ordance with the requiretnents of the Companies Act 20061"th¢ 2006 Act"). Havtng satisfi¢d myself that the accounts of the Company are not required to be audited for this year under Part 16 of the 2006 Act and are eligible for independent exarnination. I repoft in respect of my examination of your charity's account5 as carried out under Section 145 of th¢ Charities Act 2011 ('the 201 l Act"). In Carrying out my exalnination, I have followed the Directions given by the Charity Commission {under section 14515) (b) of the 2011 Act. Independent ei8miner'$ statement I have completed tRy exaTnination. I confirm that no material matters have come to my attention which gives me cause lo believe that.. accounting r¢¢ords were not kept in accordance with section 386 of the Companies A¢t 2006; or the aecounts do not a¢cord with such records; or the accounts do not ¢omply with relevanr accounting requirements under section 396 of the Companies Aci 2006 other than any requirement that the accounts give a 'true and fair, Yiew whi¢h 1$ noi a matter considered as part of an independent examination: or the accounts have not been prepared in accordance with the Charities SORP (FRS102). I have no Concern5 and hav¢ come acros5 no other matters ID connection with lh¢ examination to which attention should be drawn in thi% report in order to ¢nabl¢ a proper ynderstanding of th¢ accounts to be reached. NICOLA LENTON FCCA Independent Examiner Dexter & Shatpe Chartered Certified Accountants The Old Vicarage Church Close Boston LiRcolnshir¢ PE216NA 13, September 2023 CENTREPOINT OiryREACH STATEMENT OF FINANCIAL AcfiviTIES FOR THE YEAR ENDED 31 MARCH Z023 Notes Unrestritted Designated Restricted 2023 2022 Incoming resources Income andresourcetrfrom genertxiedfvndv Volufr71ary Income DOn￿lonS and legacies Gift aid and pledges Income rccovered Grdnts reccivcd HMRC FuTlough S¢h¢me S4￿30 5,566 54530 5J66 155,943 8,645 2,655 89,815 407 4$,￿)0 33.032 78,032 105,096 33,032 138.128 257,465 Aciiviliesforgeneraiedfyn(b Fundraising ventures Trading income 2,931 42,274 2,931 42374 22,195 49.941 45,205 45,205 72.136 Bank Intcrcsi 484 Other inGlicie8 have been consistently appli¢d to 811 years present¢d tsnl¢s$ otherwise stated. FRS102 requires an accrual for holidtty pay to be includcd in creditors. The holiday year 1$ cotemiinous with the accounting y¢aJ, so any FN)ssible accru&l would be considered immateTial. Cashtlow statement The charitable company has applied Update Bulletin l as publi5h¢d on 2 February 2016 and does not in¢lud¢ a Gash flow statement. Coing tothtern The fijk￿claI statements ar¢ pr¢pared on a going ¢on¢ern basis as the trustees believe that no material Uncert￿n(leS ex151. The tNste¢s have considered the level of funds held and the expected level ofincome and txptnditure for iivelve months from auihorising these financial stat¢Tnents. Th¢ budg¢t¢d inwrne and ¢xp¢nditUTe 15 5uifJGi¢nt tog¢theT Wlth th¢ l¢v¢l of ￿serVeS for the charity to be able to continue as a going concern. Tsxation The Ch￿11>. is aR ex¢rnpt ¢haTity within the meaning of Schedule 3 of the Charities Act 2011 and is considered to pass the tests sel out in Paragraph I Schedule 6 of the Finance Aci 2010 and therefor¢ it rneels the definiiion of a charitsble company for UK Cotporation tax purposes. Judgements and kty sources of tstimation ￿ntertAI￿ty The prep8r41ion of the financial statemenis requires management io make judgements. estimates and assumpiions Ihai affect the amounts reported. These eslimaies and judgcmenls dre Continually reviewed and are based Dn eX￿rienCe and otheT fa¢ior& including expectations of future cvcnis thai arc bclievcd 10 be reasonable under the circumstanceg. The useful ecotx>mic life of tangible fixed agsets and their residual valu¢ is difficult to ¢stablish so th¢ awounting policy sei out below has been consistently adopted. Gramts received Rev¢nu¢ grants are allocaied to ihc period for whi¢h the grnnt Wa5 ￿CtIved. capit￿ grant5 arc matGhed with the capital asset they are funding and wrirten off io in¢om¢ received at the ratt of depreGiation of th05¢ asset5. The amount not written off is held in restriLled funds. CENTREPOINT OUTREACH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 ACCOUNTING POLICILS continued Tangibk fixtd a$$ds amd dtpretiation Tangible fixed assets are stated at cost less depreciaiion. Depre£iaiion is provided ai raies calculaied io writ¢ off th¢ cost of fixed 4sset5,1¢55 their ¢stimat¢d residual value, over th¢iT expected uselul lives on the following bases.. Buildings 2/0 straight line ba518 200/0 sirdight line basls 2￿/ts St￿￿ht lint basis Computrr equipment Noie ihai 2 straight line basis h&$ been adopied for the new van. as this 18 linked to ihe ￿TitIng off of the capiial grani. Any capiLqI iiem costing below £50Q is wriiien off10 revenue in ihe year in which it is incurred. Incotne Voluntary income and donations are aceounied for as rtccivcd by Ihe chariiy. The income trom fund-rni5ing and trading ventures is shown gross, wilh &ssociated costs included in filttdraising costs. No perrnanent ¢ndowrnenis We￿ receiv¢d in ihe year, but these are dealt with through the Siatetneni of Financial Aciiviiies I'ihen received. Revenue grant5 r¢teived 8Te allocated according to th¢ designated period i>f th¢ grant. Atnounts in respect of future accounting periods aTe deferred and disclosed in creditor$. Fundr#istn¥ ¢osts/ ¢r¥ding e%p¢nses Fundraising and Irading exprndilure comprises primarily of costs incurred in running the Centrepoint shop. li also includes cosis incurrcd encouraging people and O￿anIsatIOnS io eoniribuie financially io the charity's worL ihrough advertising and the stagirtg of Speci￿ fund vdi$in8 events. GovermAntt tosts Management and adminisiration cosis include all expenditure noi directly related lo ihe chariiy's activities or fijndraisingtrading ventures, ort a basis agreed by th¢ trusieos of th¢ ¢harily. This includcs the cost of running oflice premises and Salaries for administrative siaff. Unrestricted funds Unre5trict¢d funds are donations other income received or generated for the obj¢ciiv¢s of the tharity without further specif)ed purposes and are availabl¢ as gen¢ral funds. Within unr¢stricled funds are designaied lunds. where Ihe Irusiees h&v¢ provided for SP￿7r1( futUTe risks. Restricted funds Resiricied funds ¢8n only be u$¢d for the sp¢¢ifi¢ pu￿￿$¢$ within the obje¢ts of the ¢hÈriiy. Restri￿lOn$ arige when spwified by the donor or whtn funds are rai5cd for paTli¢uldr reslricied puryoses. Expendiiure which complies io these criteria 1$ identified to th¢ fund. DONATIONS AND LEGACIES During the 2Q21r22 year £120,000 was received by way of a donation for the refurbishment and upgrade of the preJDi5¢5 snd 15 Iherefore restricted. More details c8n be found in note 14. CEiYfREPOINT OUTREACH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 GRANTS RECEIVED 2023 Total 2022 Tota Unrestricted Res¢rirted Bo￿on Borough Council Worth Wayttfleet Foundation M*llock Chariiable Trust Bosion Botough Council- Covid Grani BBC re shop Rough Sle£per Project Asda Foundaiiort Asda Foundaiion- Bringing Communities Together Lincolnshir¢ Partncrship NHS Foundation Trust Soil Associ*ion Easi MidlarKls Business Revival Grdnt Bostort Borough Council- Household Suprrf)rt Fund Lincolnshire County Cnuncil- Shine Project ASDA Foundation Boston Borough Council- F￿db¥J￿PrOjcCl Wav¢ll 5,0 Is,000 25,0(M) 4.5 15,000 15,0 5,344 4,OL 32,337 5,472 1,0 7,012 150 15,1100 5874 5,474 3,7ZO 9,219 3,720 9319 251)0 3886 7.233 7,233 45,000 33,032 78,032 89,815 A grant of £27,612 w&% re￿i¥¢d frotn the Asda Foundation for a new delivery van in 2019. The amount shtswo 8tK>V¢ Is the proFK>rt20n rleased gs in¢otne in attordance wtth ihe policy for capital grants. TK4DINC INCOME AND EXPENDITURE The ch¥ity' operates a shop for selling donated good5 to generate additional income. The thiding results of the yeyJ ￿e shown below: 2023 2022 Sales Grdnts re Shop Covid 19 closures HMRC furlough receims 42,274 49,941 4,000 407 42,274 54348 Pr¢mi5e5 Costs Sa13rie5 and rlated w5ts Otheroverheads 2.457 29.473 1,251 1.628 28.581 ,629 33,181 31.838 Profit for th¢ yeAr 9,093 22.510 10. CENTREPOINT OUTREACH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 2023 Total 2022 Tool Unrtstricte41 Restricted CHARrrABLE AcfiviTIES Salaries Rat¢5 and water Lighi and heat Fwd and requi51tes Motor 3nd travelling Re￿r3 and rn¢wals Arts and cralls Telephone Cleaning Training PAYE interest Sundries 61,736 624 3,156 1,813 2,446 3,137 3089 &S,62S 624 3,156 7,109 2,446 3,257 3,278 1,312 89,525 526 2,662 3.714 1,728 3,792 6.184 .435 286 5,296 120 2J90 ,252 25 720 io 372 1,092 io 75,818 12,127 87,945 109.852 OTHER COSTS Salaries Light and heat Insurdnce Posla8¢ and slatioD¢ry Telephone Int¢rn¢l wsts Licenc¢s, fees and subscriptions Inde￿ndent examiner's fee Computer expenses Bank charges Migcelkneous 17,656 631 4,280 412 251 1,828 2,576 1,680 1,717 19J73 631 4,280 553 251 1,828 2,576 1,680 Z,OLK 17.091 532 141 771 286 1.762 1,560 182 224 67 29,496 3058 33J54 27,749 EMPIA)YEE COSTS Gr05s wag&8 and salari&% Employer's national insurance PerLsion costs 112,063 1,556 851 129,566 3,829 1.385 114,470 134.780 Th¢ average number of employees was 9 (3 fvll-time Ènd 6 part-timel12022- 101. No r¢mun¢ration was paid u) any trustee in the year. nor were ony ¢xpetw r¢imburs¢d. Note that the above ffigu￿ do not reconciSe to the salaries in nO￿S 5 and 6 atx)ve. as ihe ioia] in note 7 includes sFM)p stsff whtch is i￿luded in trading ¢xpens¢s on the Stat¢rnent of Financial Activities. No employee rcceived remunerdlion ¢xr¢¢ding £60,000. Key manag¢rnent costs amounted 10 £29.280. Th¢ r¢nsion scheme 18 a defined Ix)ntribulion sch¢m¢ takcn up by 4 employees and operdling through NES'r. CENTREPOIPU OUnlEACH NOTLS TO THE ACCOUNTS CONTINUED NOTES TO THE FINANCIAL sfATEMENFS FOR THE YEAR ENDED 31 MARCH 2023 TANGIBLE FIXED ASSETS Belmont Hous¢ Computer V*n Equipment Tot21 Cost At I ApTiI 2022 AdditlOD5 Disposals 140037 27J62 16&199 1,498 1,498 Ai 31 March 2023 140,837 27J62 1,498 169,697 Deprtlkntlon At l April 2022 On disp05als Charge for the year 61,957 21 J88 83,845 2,817 5,474 8,591 At 31 Marth 2023 64,774 27J62 92,436 Net book imount At 31 March 2023 76,063 1,198 77,261 At 31 March 2022 78.880 5.474 84,354 2011 2022 DEBTORS Gift Aid Sundry debtors and prepayments 206 2J26 638 2.093 2532 2.731 io. CREDITORS- xmoutLt5 due within one ye4r D¢ferr¢d in¢ome Credit card Accru￿8 Pension Taxaliort and social Security co5t$ 7,233 139 1,796 232 1,928 318 2592 l J36 4,446 11,328 12 CENTREPOINT OUTREACH NOTgs TO THE ACCOUNTS CONTINUED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED JI MARCH 2023 STATEMENT OF FINANCIALAcfiviTIES FOR THE YL4R EiYDED 31 MARCH 2022 The Statrmentof Financial Aciivities for th¢ year ended 31 March 2022 is included for wniparison purposes. Unrestricted DesignAttd Rtstricte41 Total Incorning re50Urte5 Income andresowcesfvmgeneraledfv Voluniary Jncopne Don&tions and l¢g#cies Gift aid and pltdges Income recovered Grants Teceived HMRC Furlou8h Schcme 35,943 8,645 2,655 43,994 407 120,IKIO 155,943 8,645 2.655 89015 407 45,821 91,644 165,821 257A65 Acliviliesforgenera¢Edfvnds F￿ndT￿sing veniures Trading it￿[ne 22,195 49,941 22,195 49.941 72,136 n,136 InveslFnenl income Bank Int¢r¢st 13 Olher inCQrniFTgrgsources 160 Total incoming resources 163,953 165,821 329,174 Resources ¢xp¢nded Cost ofgeneralingfund% Depreciatio[4 elc. Fundraisirjg cxrthscs TrddjngeXr￿eS 2,817 5,4n 8389 60 31038 31,838 34,7l.S 5,472 40.187 Costs ofchariiable ac¢ivilies 78,102 31,750 109852 Oiher costs Mana8em¢ni and administration 27,749 27,749 Total expended resource8 140,566 37,222 177,788 Net incomiDglloutgoing resouret5) befor¢ Iransfcrs Transftrs 23,387 9,813 128,S99 {9,813} 151,986 Net movement in funds 33,21M) 118,786 151.986 Recontiliatioll of Funds BalarKes broupji forward &8 ai l April 2021 145.414 35,IX)O 2.818 183232 Balxne¢5 earried fonvard at 31 March 2022 178,614 35,IMIO 121,604 335218 All inrome and Cxpendtture d¢riv¢ from ¢ontinuing aGlivitie5 CENTREPOINT OUTREACH NOTES TO THE ACCOUNTS CONTINUED NOTES TO THE FINANCL4L sfATEI¥IENTS FOR THE YE4R ENDED 31 MARCH 2023 2023 2022 12. DEFERRED GRANT Atnount bTought forwgrdlgranl ￿(eiVed Atnounl charged to ￿5th¢ted fvnd income in the year 5,474 {5,4741 10.946 15.4721 Amouffl carried fonvard 5.474 A grant of £27,612 w&8 r￿c1Ve￿ from Iht Asda Foundation for a new delivery van in 2019. This is being rele&sed 10 restTiCted incotn¢ ov¢r five y¢ar5 in accordance wilh capital grant policy. 13. UNRL8TRicfED FUNDS Undesigna*d unrtstricttd fvnds 189,097 178,614 Designated fvnd8- Buildings and Facilities Development Fund 35,IH)O 35.QOO The Tw5tees are using the current siiuaiion ￿ sei aside £35.0ffl in a dL￿lgn#led fund to be known as ihe Buildings and FAciliti¢s D¢velopm¢ni Fund as Belmont Ho￿¢ is in [￿ed of subsL￿tIal invcslfflcnt. 14. REsfRIcfED FUND B41gDct*t IIW22 In¢om5n¥ Tr&nsferfromV Deferr￿j R￿aUrCES EX￿Ddit￿re Deprffi9boD {ioTrgener41 [DCOfft¢ BALgnc¢At 3113n3 Wavell Donation East Midlands- BRG C&D BBC- FISF Boslon F￿dbank- F￿dbank Proje 7.233 14,8911 2,342 120,0(HI 120,0(K> i.wo 15781 11.4221 13,7211 14221 1.604 182 3.720 3.886 5.474 2,500 9,219 {6991 26 {5,4741 ASDA Foundation LCC- Shine Project {1,9421 12701 8,949 B*l*nee At 31 MAreh 2023 121,604 )3￿31 115,9851 {5,474) {I,I 151 132,062 Wave 11- M8nwged Care Network A grani was received forthe provision of menial b￿allh sUp￿rt th￿ll8h aclivtties. Donation A dotjation was reirived for the refurbi5hm¢nt and upgrade of the premises. A grant received ￿ enable Ihe inyesthieni in eotsipmeni Ea$t Midl*ttds- Bu5inos Revival Grant Con5ultanty & Development A grant wa5 r¢ceiv¢d from Ihc Bisknp of Lincoln's Soci21 Justite Fund for eonsultanry and continued development ofour services. Funitingrettived foT the purchase of footwear and winter warmth p&ck8. BBC- Hou5¢hold Support Fund 14 CENTREpoiTrrr oirrREACH NOTES TO THE ACCOUNTS CONTINUED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2011 14. RESTRICTED FUND CONTD... Boston Foodbgnk- FoodbY4nk Ptx*jeft Funding received for the provision of housing supron to the clients of Bosu>n F￿)dbank. V# A capiial grant was received from Asda Foundation. This is king released io reslrictcd iM)mcover a period of five years. Two gMts were received from the Emwwering [￿Cal Q)mrnuniiies Fund. On¢ was for the purchase of food for a Chriaimas patty and io purchase warm winter cloihing and essentials for ¢lient5. Th¢ other w35 to 5UPPX>rt retugtyrs with clothin& household it¢m% toiletri¢s and food. Asd* Foundxtio LCC Shine Project Funding from Ihe Shine Suicide Prevention Fund Wave 3 for the provision of menthl health support ihrough activities. IS. ANALYSIS OF NET ASSETS BETWEEN FUNDS 2023 TotAI Unresttltted RestrI￿t￿ Tangible ￿Sets Debtors Cash ai batjk Creditors 77.261 2,532 148,750 {4446 77261 2332 280,812 14,4461 132,062 224,097 132,062 356,159 Untestrith¢d fvnds noted above include unr£8trictcd genera] funds, which wresent the free funds of th¢ ¢harity which are not designated for a particular fund. Unrestricted Total General Vnrestridtd Fund5 Funds Desig￿lted Funds Tangible assets Debto Cash al bank Creditors 77261 2.532 113,750 14,446) 77,261 2.532 148,750 14.4461 35,(M)O 35,(KlO 189,097 224,097 2023 Total 2022 Total 16. SURPLUS FOR THE YEAR This is staled atleT ¢har8ing'. Depreciation of t8ngible fixed owned by the charity IndetKndent examiner's fee 8,591 1,680 8.289 1,560 CENTREPOINT oufREACH NOTES TO THE ACCOUNTS CONTINUED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 17. DEFERRED INCOME Balance at l April 2022 D¢f¢rrtd income in ye Released to SOFA durirsg year 7,233 {7,2331 Balanee it 31 Mareh 2023 18. DONATED GOODS, FACILITIES AND SERVICES 2023 2022 Volunteers 34 $2,017 23 34,513 The value of our volunteers to th¢ charity has been calcuJat¢d by tgking an estimate of their annual hours of donated time 8nd tnultiplying that by the national living wag& 19. RELATED PARTY TRAIYSAcfioNS Onc tTU5tee, MTS. A. M. Ausiin. is also a councillor Wlth LincolnshiTe County Coun¢il and Bo%toD Borough CounGil from which the chariry receives fwding. 20. LEGAL STATUS OF THE CHARrrABLE COMPANY Centyepoint Outreach is a company limil¢d by guarantee and has no Share ¢apita]. Th¢ ITability of each mernber in the ¢vent of winding up is a M￿lMuM of £10. The irusi¢¢s are the uliimaie contsDlling party of the charity.