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← Age Concern Solihull

2025-03-31-accounts

REGISTERED NUMBER: 03180062 (England and Wales)

REPORT OF THE DIRECTORS AND TRUSTEES AND CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

FOR AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (LIMITED BY GUARANTEE}

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Contents of the Financial Statements for the Year Ended 31 March 2025

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Company Information 1
Report ofthe Directors and Trustees 2
Report ofthe Auditors 10
Statement of Financial Activities—Charity and Consolidated 14
Balance Sheet - Charity 18
Balance Sheet - Consolidated 19
Statement ofCash Flows - Charity 20
Statement ofCash Flows - Consolidated 21
NotestotheConsolidatedFinancialStatements 22

Company Information for the Year Ended 31 March 2025

DIRECTORS AND TRUSTEES: S R Tomlinson (Chair) T J Bavin (appointed 25 September 2024) M Boyle (appointed 31 July 2024, resigned 7 December 2024) P Chauhan D C Mattocks R M Paulin N C Robinson A J Rolf P Rose-Smith R C Watson (appointed 29 May 2024) SECRETARY: A F Hastings CHIEF EXECUTIVE OFFICER: A F Hastings REGISTERED AND PRINCIPAL OFFICE: The Core Central Library Building Homer Road Solihull West Midlands | B91 3RG REGISTERED NUMBER: 03180062 (England and Wales) REGISTERED CHARITY NUMBER: 1055887 SENIOR STATUTORY AUDITOR: Mark McLean FCA AUDITORS: Thomas & Young Limited Chartered Accountants Statutory Auditors Carleton House 266-268 Stratford Road Solihull B90 3AD

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Report of the Directors and Trustees for the Year Ended 31 March 2025

OBJECTIVES

Public Benefit

The Trustees have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing the aims and objectives of the Charity and in planning any future activities.

REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS

In measuring our work on behalf of older people in Solihull, we look at the success of each service we provide and the benefits they have brought to the people we are set up to help. We have referred to the guidance contained in the Charity Commission's guidance on public benefit when reviewing our activities and in planning future activities. We group our achievements into four areas of action, all of which we may use to address any particular issue:

  1. Enabling older people to get involved in shaping their world so that it better meets their needs 2. Promoting positive attitudes to ageing by recognising the valuable contribution that older people make to our society 3. Supporting older people through a wide range of services, delivered in ways that older people want 4. Working with and for older people by involving older people in all that we do in very practical ways which promotes their , health, well-being and independence 42 years of service in Solihull

In March 1983, what is now Age UK Solihull started life as a Registered Charity called Age Concern Metropolitan Borough of Solihull. It was set up in response to considerable research and strong evidence of the need for an organisation to provide services and work in partnership with the Local Authority (LA) for the benefit of older people. The provision of direct services and campaigning to promote positive attitudes towards older people were the aims of the first committee and remain a strong part of our work today. A big difference though is that in 1983 there were 21,000 people aged over 65 in Solihull, today there are 45,000! When we became a brand partner of the newly formed national body Age UK, we started trading as Age UK Solihull and continued with a range of well-established services that have been developed over 42 years of experience in meeting the needs of older and vulnerable people in Solihull. These services are constantly under review to ensure that they are fully effective and efficient in their delivery, and consistent with the requirements of our funders, and most of all, meet the needs of local people and their families and carers. The charity achieved major success through the awarding of a three-year Charity Quality Standard Certificate following an external audit assessment in April 2024. The assessment was unable to identify a single non-compliance which is a testament to the hard work of Trustees, the staff team and our wonderful volunteers. The Standard is externally assessed by industry leaders SGS who undertake a rigorous review of our working practice through interviews, observation, and a review of our key documents and records. We will strive to uphold these high standards.

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025

Enabling People

2024-25 saw the sixth year of our contract to provide Community Advice Hubs in Solihull, demonstrating the Local Authority's continued commitment to the borough’s prevention and early intervention services, responding to local and national priorities, as part of its Community Wellbeing Service. The number of clients accessing the Community Advice Hubs during 2024-25 saw an increase in overall numbers from the previous year, along with associated activity. In the North of the Borough there was a 5% increase in numbers of people accessing the Hub, in the South a 2% increase, however the number of issues people presented with in the South increased by 14%, demonstrating the increased complexity of life for many people in the midst of the cost of living crisis.

The Welcome Desk, based at The Core, Solihull and Chelmsley Wood Library saw an increase of 25% in the number of people it welcomed to the Community Advice Hubs, with 2,819 people, compared to last year’s 2,250 people and generated 6,007 contacts compared with 4,253 contacts in the previous year. The Welcome Desk also plays an extensive role in gathering customer service feedback and views on the heip provided by the Hub staff.

The South Solihull Hub deait with 3,952 (last year 3,850) people and generated 16,295 (last year 14,260) contacts. The North Solihuil Community Advice Hub supported 2,447 (last year 2,331) people and generated 10,064 (last year 9,647) contacts. Benefits advice still made up the majority of queries this year, with the All-Age Benefits Services successfully helping 985 Solihull residents to claim £3,573,275.

Of this, £719,678 in Attendance Allowance was claimed for 127 older people through our Volunteer-ied Attendance Allowance Claim service. This is of great value to people to be able to pay for their care needs and it helps them stay independent in their own home for longer.

Our sub-contract with Solihull Mind (now called OASIS) for Mental Health Casework saw 221 people access Outreach & Housing support, a decrease of 87 people seen in 2023/24. Their benefits work showed a slight increase from 307 people last year to 355 during the year 2024/25. The numbers remained fairly stable for people accessing debt help and advice, with 235 this year compared to 239 last year.

Our sub-contract with DRC (Disability Resource Centre) to deliver Disability Casework also saw another steady increase in activity from 566 clients last year to 698 in 2024/25, an increase of 15% on an already excellent performance. Direct Payments are payments made directly to individuals who request to receive one to meet some or all of their eligible care and support needs. The Direct Payments Information and Advice Service was accessed by 85 (2023/24:73) new clients and helped 321 (2023/24: 378) people to manage their personal care budgets and find the right kind of support to meet their care needs. The Solihull Winter Warmth Campaign has been delivered by Age UK Solihull on behalf of Solihull Council since 2008. The project aims to keep people warm, safe and well during the winter months, with practical help and advice. This year the project recorded 734 clients and 3,777 contacts, a 20% reduction on last year, which may be linked to a milder winter.

The cost-of-living crisis continued to have a major impact on residents of Solihull, particularly older people, those living with disabilities and families with young children. In the year 2024/25 Age UK Solihull and the Community Advice Hubs distributed grants of £87,000 to individuals and households in energy debt, for white goods and winter warmth items. Within this amount we also distributed 45 energy prepayments (of £200 or £300) to help older people on low incomes with energy bills, who are not eligible for winter fuel allowance now. A further £22,136 was distributed from Baron Davenport’s grants and grants from various Charitable Trusts.

Promoting Positive Attitudes to Ageing

Safeguarding Adults

Age UK Solihull are proud to be proactive and committed members of the Solihull Safeguarding Adults Board and are regular attendees at Board meetings and planning sessions as well as being active members of the Engagement and Prevention Sub Committee. We see safeguarding as a fundamental part of our work in the community and this commitment is reflected in the Age UK Quality Standards and the values of our organisation. We help older people to live free from abuse and neglect, and we promote the message that safeguarding is everyone’s business, every day.

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025

REVIEW OF CHARITABLE ACTIVITIES AND ACHIEVEMENTS (continued)

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Adult safeguarding is at heart a simple concept — every adult should be able to live safely, and the informed choices of adults to remain in situations that others may perceive as presenting risks must be respected. It is important therefore that everyone who works and volunteers with Age UK Solihull is enabled to understand and carry out their responsibilities for safeguarding adults who need care and support and are at risk of or experiencing abuse.

Being a member of the Solihull Safeguarding Adults Board enables us to work with others who are equally passionate, professional and committed to safeguarding, thereby strengthening our ability to recognise and respond to safeguarding incidents in the community.

Partnership working

Age UK Solihull continues to work in partnership with statutory and voluntary sector colleagues in Solihull to achieve the very best outcomes for our client group. This has been especially important throughout the Covid pandemic and continues to be so to support people with cost-of-living pressures. There is a recognition that local groups are essential to ensuring there are help points for different communities and needs. In 2024/25 5,759 referrals were made to external partners (not including Oasis). We also work closely with our colleagues at Age UK and the Age England Association on our common aims for older people and are active members of the various Age UK West Midlands Networks as well as working closely with the Age UKs in the East Midlands, finding there is much to learn from each other in dealing with the challenges we are presented with. The last couple of years have seen much closer working with Age UK colleagues from up and down the country as we navigated the final iteration of the Age UK Network agreement, which we committed to in December 2024.

We were thrilled when Age UK became the OMAZE Christmas Charity of the year, raising an unprecedented £5.25 million to support Age UK and the wider Age UK Network to tackle loneliness and isolation among older people. This is a record-breaking amount, the highest that an OMAZE draw has ever raised! Age UK generously shared the funding with all the Age UKs in the country and Age UK Solihull will receive £20,000 over the next year to provide our Linking People Together Service.

Supporting Older People

Age UK Solihull is committed to giving older people advice that is accessible, confidential, clear, and most important of all, independent. Our Older People’s Information and Advice Service dealt with 1,682 people, with 7,393 contacts generated in 202425. This is a specialist service which requires staff to have a high level of knowledge and experience in a wide range of areas including housing, care and independent living and a whole host of other issues which impact on the lives of older people in Solihull every day.

The Housing Related Support Service, providing specialist support to residents of Sheltered Housing Schemes in Solihull, provided support to 195 residents over the last year, with 658 contacts generated.

Age UK Solinull’s Linking People Together Service supports older people to maintain social interaction and remain vital members of their local communities. During the year, 190 people attended our clubs while 147 people benefited from having a befriender either as a home visitor or having a regular telephone call. 145 volunteers are involved in all aspects of the service, whether as home visitors, telephone befrienders, or helping out at the clubs.

Working With and For Older People

Age UK Solihull’s only chargeable service, the Home Support Service was hit very hard by the pandemic years as clients feared the transmission of Covid-19 into their homes. We are still working towards achieving pre-pandemic levels but like many similar services, our main challenge is the difficulty in recruiting to the Home Support Worker role, amid huge competition for a scarce resource. During the last financial year, 4,733 visits were undertaken to 91 clients, totalling 7,112 hours. Our partnership with the South Central Solihull Primary Care Network delivered social prescribing services to 235 patients of 4 GP Practices in 2024-25. The Social Prescribing service aims to support patients with non-medical issues and connect them to services and activities to meet their wider wellbeing and social! needs. In addition, a Care Co-ordinator supported 120 new patients in

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025 |

Working With and For Older People (continued)

2024/25 generating 1,315 contacts. In addition, our Social Prescribers organise monthly get togethers at The Tea Chest and the café at Asda in Shirley, in conjunction with Solihull Council’s Community Development Team — open to anyone over the age of 18 who wants to get out and enjoy some company.

Our Postural Stability Instruction classes funded by Birmingham and Solihull ICB (Integrated Care Board), are the only strength and balance exercise classes for those suffering frequent falls which are evidence-based. The service has again exceeded its target number of 136 with 150 people starting the 20-week programme in 2024-25.

Our Digital Champions Project consists of 15 active and dedicated volunteers who are helping with a range of activities, with on average a total of 324 hours of tuition throughout the year. Drop-in sessions take place at The Core every Thursday morning, as well as 8 clients receiving a home visit tuition session.

VOLUNTEERS

Our Volunteers have been absolutely wonderful again this year, without them we could not achieve a fraction of the great outcomes we enjoy. 300 people actively volunteered, contributing 15,157 hours to the Charity and our clients. This is estimated to be worth £219,777 in in-kind support, time, enthusiasm, energy, knowledge and expertise. We welcome volunteers into all areas of our work, whether that be welcoming people to our Community Advice Hubs, befriending clients in person or by phone, driving people to PSI classes, helping with benefit claims, or at our clubs, supporting our services or as Trustees.

REVIEW OF FUNDRAISING ACTIVITIES

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Our Fundraising Team raised a total of £198,225 (2023-24: £98,660) from donations, legacies, grant applications and general fundraising. Of the total raised £157,064 (2023-24: £78,991) was unrestricted income. We were very fortunate to be the beneficiary of a number of generous legacies in 2024-25 which account for the large increase on the previous year. The cost-of-living crisis continues to have an effect on the level of donations we receive. We sadly lost some of our regular donors this year, but there was a slight increase in one-off donations from the previous year. We continue to receive good support from local businesses and community groups, and we have seen a significant increase in income from third party events including a 616% increase in income from sponsored challenge events from 2023-24. The festive season continues to be our most successful . fundraising period, and thanks to the growth of our chocolate bouquet raffles, and another record year for our main Christmas Raffle, our income from festive activities increased by 66% from the previous year. It proved to be a difficult year for grant funding with a 65% decrease in grant income. While it continues to be a struggle to bring in the targeted amount, we are hopeful for more success in 2025-26, with some success already. Fortunately, this was balanced out by the increase in legacy income - £105,575 compared to just £2,685 the previous year.

Age UK Solihull did not use professional fundraisers or commercial participators in the year ended 31 March 2025. We are registered with the Fundraising Regulator and adhere to the Code of Fundraising Practice. We also have a Fundraising Policy in place, which includes our approach to protecting vulnerable people when fundraising. We have not received any complaints about our fundraising activities in the year under review.

For online donations the Fundraising Team uses and encourages its supporters to use recognised fundraising platforms (such as JustGiving) which have robust reporting and monitoring systems. It uses CharityLog as its supporter database and records information on donors, their support, Gift Aid status and marketing preferences in line with GDPR regulations. Vulnerable people can be flagged as such on the system and our fundraising approach is tailored accordingly. Supporters are given the option to opt in or opt out of marketing at any time and permission to use their photograph is documented.

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The safety of the public, our supporters, and our volunteers and staff at our fundraising events is always considered carefully. A Risk Assessment is undertaken, and we ensure sufficient staff and volunteers are present based on the number of attendees and type of event. Staff and volunteers are briefed on their roles and responsibilities on an event-by-event basis.

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025

REVIEW OF INVESTMENT ACTIVITIES

Interest rates fell during the year, which was reflected in the interest rates received on our bank deposits as the year progressed. We have continued to use an online platform which allows us to compare different bank accounts and move money to those offering better rates. Despite the fall in rates, our interest earnings for the year continued to grow to £30,433 (2023-24 £27,159), reflecting higher balances held on deposit this year. On average across the year, our return was very similar to the previous year at approximately 3.6% (2023-24: 3.4%). We have continued to apply a risk-averse approach to investment, maintaining a high level of liquidity and aiming to ensure all deposits are covered by the Financial Services Compensation scheme in line with our investment policy.

FINANCIAL REVIEW AND RESERVES

In 2024-25 our charity shop continued to thrive, outperforming the target set in the budget and continuing to be a crucial and significant contributor to our unrestricted income. Fundraising continues to be extremely challenging, however the hard work of our fundraising team and generous efforts of local businesses and community groups have seen income from events and fundraising activities surpass their target. Securing grant funding from Trust and Foundations has been especially challenging this year as sources of funding reduce and competition becomes increasingly fierce. Our Home Support Service continued to struggle and operated at a deficit of approximately £25,000 in 2024/5 which was £15,000 worse than budget. Issues included staff capacity to assess potential new clients, loss of existing clients who passed away or moved into full time care, cancellations and clients on the waiting list deciding not to take up the service when offered a place. Overall, our unrestricted activities made a significant surplus of £82,864 before the pension adjustment and an adjustment for recalculated historic overhead recoveries (2023-24 £77,511) Our main sources of funding continue to be contracts with our local authority and {CB which fund the majority of our information and Advice services, Postural Stability Instruction and Linking People Together. Funding continued again in 2024-25 from the Local , Authority for distributing the Household Support Fund. 2024-25 saw funding for the Home from Hospital service come to an end and this service stopped. Funding previously received from the national Age UK charity towards the impact of the Cost-of-Living crisis and for Digital Champions work also came to an end, however, due to the incredible generosity of our supporters we received over £105,000 in legacy income during the year.

At 31 March 2025 the Charity had restricted reserves of £292,538 (2023-24: £307,355), this reduction mainly reflects a review, and subsequent recalculation and adjustment of overhead recoveries in previous years. This adjustment was partially offset by savings against budget in the Information & Advice service where not all budgeted costs arose. We are once again grateful to the Local Authority for an uplift in our main contracts of 3.4% (3% for 2024-25) and this enabled us to give our staff a cost-of-living increase of 2.5% in April 2025 (5% in April 2024}, helping staff to manage cost of living pressures, but also helping with the retention of skilled, experienced and committed staff in a period when recruitment is increasingly difficult. £70,000 has been designated for potential costs that may be incurred due to any changes arising as a result of re-tendering in 2025 for the Information & Advice service (£50k designated) and Older Peoples’ specialist service (£20k designated).

At 31 March 2025 our free reserves were £489,098 (2023-24: £352,325) after making allowance for the carrying amount of fixed assets and designations. Once again, we have designated £60,000 to meet our short-term defined benefit pension scheme obligations. At 1 April 2024 £16,835 was brought forward which was designated to support our fundraising resources in 2024-25 and the majority of this was used in 2024-25, with just £445 carried forward and designated to fundraising in 2025-26. Our free reserves policy states that based on our current activities and principal risks, we require minimum free reserves of between £400,000 and £450,000. This is the amount calculated to provide us with enough resources to managea significant change to our activities should the need arise in the future and in 2024-25 our free reserves reached £489,098.

PLANS FOR FUTURE PERIODS

Age UK Solihull are very happy to adopt Age UK’s new strapline — ‘Let’s change how we age’ in recognition that we all want to build a society where older people are included and valued. The question ‘Why do we value old objects over older people’? should be a challenge to us all, especially in a borough like Solihull with its large number of people over the age of 65 (21% of the population vs 18% England).

Those aged 65 and over were the fastest growing section of the Solihull population from 2011 to 2021 (+15%, +6,000 individuals) but crucially in terms of our work, and our future plans, this is set to continue, with those aged 65 and over expected to increase by

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025

PLANS FOR FUTURE PERIODS (continued)

10,600 people by 2041. In particular, those aged 85+ will increase by 3,500 (+50%) and those aged 75-84 by 4,900 (+30%). This will inevitably have demand implications on our services, together with rising demand for social care services.

Solihull is also increasingly ethnically and religiously diverse, now accounting for 18% of the population. As an organisation we will strive to ensure that our service delivery models are appropriate for the needs of all our potential clients. We want to help make Solihull a great place to grow old in the recognition that good, healthy ageing allows the opportunity to embrace the positive aspects of growing older — spending leisure time with friends and family, being productive by deploying skills and expertise in a voluntary capacity and exploring other interests that contribute to ageing well.

RISKS MANAGEMENT

The Trustees have in place a process to identify risks and implement risk management strategies. A Risk Register is maintained and reviewed at least twice a year which, using Charity Commission guidelines, identifies the risks the Charity could face, scores them in terms of likelihood of occurrence and potential impact and identifies the means of mitigating these risks. An action plan is developed for any required improvements to existing mitigation actions and the implementation of any new mitigations which have been agreed.

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Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

RISKS MANAGEMENT (continued)

STRUCTURE, GOVERNANCE AND MANAGEMENT

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The Charity is constituted as a company limited by guarantee and is governed by a Memorandum and Articles of Association. All Directors of the company are also Trustees of the Charity, and there are no other Trustees. The Board of Trustees is the body responsible for the governance and performance of the Charity. It meets six times a year and receives reports from two formally constituted sub-committees: the Finance and General Purposes Committee and the Human Resources Committee, both of which meet up to 12 times per year. Each sub-committee has specific terms of reference and functions delegated by the Board and has a Chair appointed by the sub-committee. All Trustee and sub-committee meetings receive written reports from and are attended by the Chief Executive Officer (A F Hastings) and other members of the senior management team as appropriate. The remuneration of the Charity’s key management personnel is set by reference to other similar Age UK’s and other similar local voluntary and community sector organisations.

The Board of Trustees has the power to appoint additional Directors and Trustees as it considers fit to do so. There is a formal procedure for the appointment of new Directors and Trustees to the board which aims to ensure that an appropriate balance of skills, experience and background is achieved. A Trustee induction process is completed with all new Trustees along with a skills audit, and training, relevant to the organisation and the Trustee’s role, is provided. All Directors and Trustees are submitted for re-election every three years.

-P Chauhan

D C Mattocks CE Murray (resigned 29 May 2024) P J Oakley (resigned 31 July 2024) R M Paulin N C Robinson AJ Rolf P Rose-Smith

R C Watson (appointed 29 May 2024)

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062) Report of the Directors and Trustees (continued) for the Year Ended 31 March 2025 the Year Ended 31 March 2025 Year Ended 31 March 2025 Ended 31 March 2025 31 March 2025 2025

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for the Year Ended 31 March 2025 the Year Ended 31 March 2025 Year Ended 31 March 2025 Ended 31 March 2025 31 March 2025 2025 : RELATED PARTIES i The Charity owns the total issued share capital of Age Concern Solihull Trading Limited trading as Age UK Solihull Trading. Age UK Solihull Trading has not traded since March 2018. | | STATEMENT OF DIRECTORS AND TRUSTEES RESPONSIBILITIES : _ The Directors/Trustees are responsible for preparing the Report of the Directors and the financial statements in accordance with applicable law and regulations. | | . Company law requires the Directors/Trustees to prepare financial statements for each financial year. Under that law the Directors - have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the group and of the surplus or deficit of the company and the group for that period. In preparing those financial statements, the Directors are required to: : : - select suitable accounting policies and then apply them consistently - observe the methods and principles in the Charities SORP 2019 (FRS102) | - make judgements and estimates that are reasonable and prudent | - prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in | business. | The Directors/Trustees are responsible for keeping adequate accounting recordsthat are sufficient to show and explain the company’s . | transactions and disclose with reasonable accuracy at any time the financial position of the company and the group and enable them ! to ensure that the financial statements comply with the Companies Act 2006. They are also responsibie for safeguarding the assets | of the company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS , So far as each Director/Trustee is aware, there is no relevant audit information of which the company’s auditors are unaware, and | each Director/Trustee has taken all the steps he/she should have taken to make him/herself aware of any relevant audit information | and to establish that the company’s auditors are aware of that information. : : This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small : companies. _ : AUDITORS Thomas & Young Limited has expressed their willingness to continue in office and will be proposed for re-appointment at the AGM. | | | , APPROVAL

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: APPROVAL
This Report was approved by the Board of Directors and Trustees on 9° December 2025 and signed on its behalf by:
SR Tomlinson , )
Chair
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Report of the Independent Auditors to the Members of AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Limited by Guarantee)

Opinion

We have audited the financial statements of Age Concern Solihull trading as Age UK Solihull (the ‘'company’) and its subsidiaries (the ‘group’) for the year ended 31 March 2025 which comprise the Statement of Financial Activities, the Balance Sheet and Notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

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In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062) Report of the Independent Auditors to the Members of AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Limited by Guarantee)

Matters on which we are required to report by exception

Responsibilities of directors

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the financiat statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

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Report of the Independent Auditors to the Members of AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Limited by Guarantee)

Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

As a result of the inherent limitations of an audit, there is a risk that not all irregularities, including a material misstatement in financial statements or non-compliance with regulation, will be detected by us. The risk increases the further removed compliance with a law and regulation is from the events and transactions reflected in the financial statements, given we will be less likely to be aware of it, or should the irregularity occur as a result of fraud rather than a one-off error, as this may involve intentional concealment, forgery, collusion, omission or misrepresentation.

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062) Report of the Independent Auditors to the Members of AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Limited by Guarantee) Use of our report This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an Auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions we have formed. Mark McLean FCA } Ye Date a\ ral (s Thomas &Young Limited Chartered Accountants Statutory Auditors Carleton House 266-268 Stratford Road Solihull B90 3AD Thomas & Young Limited is eligible to act as an auditor in terms of section 1212 of the Companies Act 2006

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

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||||||||||| |---|---|---|---|---|---|---|---|---|---| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Notes|£|Ff|F|£| |INCOME|FROM:| ||| |Donations and|legacies:| |Donations|44,632|4,932|49,564|47,165| |Legacies|69,840|35,735|105,575|2,686| |Other|grants|29,416|-|29,416|35,834| |Charitable|activities:|2| |Charges|for|services|180,074|43,241|223,315|216,290| |Local|Authority|contracts|-|1,096,825|1,096,825|1,120,134| |Other|contracts|-|189,755|189,755|187,469| |Local|Authority|grants|-|-|-|-| |Other grants|-|34,815|34,815|121,142| |Government|Grant|support|-|4,067|4,067|-| |Other trading|activities:| |Retail|income|113,108|-|113,108|102,445| |Fundraising|activities|13,177|494|13,671|12,779| |Investment|income:| |Bank|interest|30,433|-|30,433|27,159| |TOTAL INCOME|480,680|1,409,864|1,890,544|1,873,103| |EXPENDITURE|ON:| |Raising funds:| |Retail|75,147|-|75,147|66,072| |Fundraising|activities|66,498|-|66,498|66,012| |Investing|activities|296|-|296|774| |Charitable|activities:| |Enabling|people|-|943,470|943,470|886,440| |Promoting|positive|attitudes|to|ageing|-|8,100| |Supporting|older|people|-|294,112|294,112|297,525| |Working|with|and|for|older|people|214,260|187,099|401,359|469,507| |TOTAL EXPENDITURE|3|356,201|1,424,681|1,780,882|1,794,430| |NET INCOME|BEFORE|TRANSFERS|124,479|(14,817)|109,662|78,673| |TRANSFERS| |Gross|transfers|between|funds|17|-|-|-|-| |NET INCOME/(EXPENDITURE}| |BEFORE OTHER|RECOGNISED|GAINS AND|LOSSES|124,479|(14,817)|109,662|78,673|

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The notes form part of these financial statements Page 14

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Unrestricted Restricted Total Total
Funds Funds 2025 2024
Notes £ £ £ £
NETINCOME/(EXPENDITURE)
BEFORE OTHER RECOGNISED GAINSAND LOSSES 124,479 (14,817) 109,662 78,673
OTHER RECOGNISED GAINSAND LOSSES:
Actuarial gain/(loss) on defined
benefit pension scheme 19 57,000 - 57,000 (32,000)
Change in effect ofasset ceiling (81,000) - (81,000) 7,000
NETMOVEMENT INFUNDS 100,479 (14,817) 85,662 53,673
Total Fund Balances
Brought Forward 463,909 307,355 771,264 717,591
TOTAL FUND BALANCES
CARRIEDFORWARD £564,388 £292,538 £856,926 £771,264

The Charity has no recognised gains or losses other than the deficit or surplus for the current and previous years.

The notes form part of these financial statements Page 15

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||||||||| |---|---|---|---|---|---|---|---| |Prior year:|Unrestricted|Restricted|Total| |Funds|Funds|2024| |Notes|£|£|£| |INCOME FROM:| |Donations|and|legacies:| |Donations|41,799|5,366|47,165| |legacies|2,686|-|2,686| |Other grants|35,834|-|35,834| |Charitable|activities:|2| |Charges for services|190,084|26,206|216,290| |Local Authority contracts|-|1,120,134|1,120,134| |Other contracts|-|187,469|187,469| |Local Authority|grants|-|-|-| |Other grants|-|121,142|121,142| |Other trading|activities:| |Retail income|102,445|-|102,445| |Fundraising|activities|12,515|264|12,779| |Investment income:| |Bank|interest|27,159|-|27,159| |TOTAL|INCOME|412,522|1,460,581|1,873,103| |EXPENDITURE|ON:| |Raising funds:| |Retail|66,072|-|66,072| |Fundraising|activities|66,012|-|66,012| |Investing|activities|774|-|774| |Charitable|activities:| |Enabling people|-|886,440|886,440| |Promoting|positive|attitudes|to|ageing|8,100|-|8,100| |Supporting|older people|-|297,525|297,525| |Working|with|and|for older people|194,053|275,454|469,507| |TOTAL EXPENDITURE|3|335,011|1,459,419|1,794,430| |NET INCOME BEFORE|TRANSFERS|77,511|1,162|78,673| |TRANSFERS| |Gross|transfers|between funds|17|-|-|-| |NET INCOME/(EXPENDITURE)| |BEFORE OTHER RECOGNISED GAINS AND LOSSES|77,511|1,162|78,673|

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The notes form part of these financial statements

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AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

:

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||||||| |---|---|---|---|---|---| |Prior year:|Unrestricted|Restricted|Total| |Funds|Funds|2024| |Notes|£|E|£| |NET INCOME/(EXPENDITURE)| |BEFORE OTHER RECOGNISED GAINS AND LOSSES|77,511|1,162|78,673| |OTHER RECOGNISED|GAINS AND|LOSSES:| |Actuarial gain/(loss)|on|defined| |benefit pension scheme|19|(32,000)|-|(32,000)| |Change|in|effect of asset ceiling|7,000|-|7,000| |NET MOVEMENT IN FUNDS|52,511|1,162|53,673| |Total Fund|Balances| |Brought Forward|411,398|306,193|717,591| |TOTAL|FUND|BALANCES| |CARRIED FORWARD|£463,909|£307,355|£771,264|

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The notes form part of these financial statements

Page 17

: : ; t |

}

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. |

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Charity Balance Sheet

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31 March 2025
Notes £ 2025£ f 2024
|
FIXED ASSETS: F
Tangible assets 11 14,843 34,749
Investments 12 2 2
14,845 34,751
CURRENT ASSETS:
Debtors 13 125,213 144,936 ,
Short term deposits 484,215 470,452
Cash at bank and in hand 370,943 318,283
. 980,371 933,671
CREDITORS: Amounts falling |
_
due within one year | 14 (138,290) (197,158)
NET CURRENT ASSETS: 842,081 736,513
TOTAL ASSETS LESS CURRENT |
LIABILITIES EXCLUDING PENSION
LIABILITY: |
$56,926 771,264
Defined benefit pension scheme liability 19 : -
TOTAL NET ASSETS: £856,926 £771,264
FUNDS:
Restricted Funds 17 292,938 | 307,355
Unrestricted Funds 564,388 463,909 :
Pension Reserve -
564,388 463,909
TOTAL CHARITY FUNDS: £856,926 £771,264
These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating
to small companies.
Approved by the Board of Directors and Trustees on 9‘ December 2025 and signed on its behalf by:
|
SRTomlinson |
Chair .
The notes form part of these financial statements
|
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Page 18

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03130062)

| | ! | : , : ! : 7 :

, ; : : | | )

Consolidated BalanceSheet Consolidated BalanceSheet Consolidated BalanceSheet Consolidated BalanceSheet Consolidated BalanceSheet
31 March 2025
}
Notes		 £ 2025
£		 £ 2024
£
FIXEDASSETS: a
Tangible assets 11 14,843 34,749
CURRENTASSETS:
Debtors 13 125,213 144,936
Shortterm deposits : 484,215 470,452
Cash atbankand inhand 370,945 318,285
}
980,373 933,673
CREDITORS: Amounts falling
duewithinoneyear 14 (138,290) (197,158)
NETCURRENTASSETS: 842,083
TOTALASSETSLESSCURRENT
LIABILITIESEXCLUDINGPENSION		 = its
LIABILITY $56,926 ) 771,264
Defined benefit pensionscheme liability 19 - -
TOTALNETASSETS: £856,926 £771,264
FUNDS:
Restricted Funds 17 292,538 307,355
Unrestricted Funds 564,388 463,909
, Pension Reserve - -
564,388
TOTALCHARITYFUNDS: , £856,926 £771,264
Thesefinancialstatementshave beenprepared inaccordancewith thespecial provisionsofPart15oftheCompaniesAct Act2006relating
tosmallcompanies.
Approved bytheBoardofDirectorsandTrusteeson9 9December2025 2025 and signed on its behalf by:
S RTomlinson
Chair , ,
oe Thenotesform partofthese financial statements
Page19

.

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062) Charity Statement of Cash Flows for the Year Ended 31 March 2025

2025 2024
£ f
Cash flowsfrom operating activities:
Net income/(expenditure) forthe year 85,662 53,673
Investment interest receivable (30,433) (27,159)
Depreciation and impairment of tangible fixed assets 22,160 27,298
(Increase)/decrease in debtors 19,723 (5,948)
increase/(decrease) in creditors (58,868) (71,401)
Increase/{decrease) in pension liability - -
Net cash provided by/(used in) operating activities 38,244 (23,537)
Cash flowsfrom investing activities:
Payments to acquire tangible fixed assets (2,254) (9,203)
Investment interest receivable 30,433 27,159
Net cash provided by/(used in) investing activities 28,179 17,956
Net increase/(decrease) in cash and cash equivalents 66,423 (5,581)
Cash and cash equivalents at 1 April 2024 788,735 794,316
Cash and cash equivalents at31 March 2025 £855,158 £788,735
Cash and cash equivalent consists of:
Shortterm deposits 484,215 470,452
Cash at bankand in hand 370,943 318,283
Cashandcashequivalentsat31March2025 £855,158 £788,735

The notes form part of these financial statements

Page 20

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Consolidated Statement of Cash Flows for the Year Ended 31 March 2025

2025 2024
£ £
Cash flowsfrom operating activities:
Net income/(expenditure) forthe year 85,662 53,673
Investment interest receivable (30,433) (27,159)
Depreciation and impairment of tangible fixed assets 22,160 27,298
{Increase)/decrease in debtors 19,723 (5,948)
Increase/(decrease) in creditors (58,868) (71,401)
Increase/(decrease} in pension liability - -
Net cash provided by/(used in) operating activities 38,244 (23,537)
Cash flowsfrom investing activities:
Paymentsto acquire tangible fixed assets (2,254) (9,203)
Investment interest receivable 30,433 27,159
Net cash provided by/(used in) investing activities 28,179 17,956
Netincrease/(decrease) in cash and cash equivalents 66,423 (5,581)
Cash and cash equivalents at 1 April 2024 788,737 794,318
Cash and cash equivalents at 31 March 2025 £855,160 £788,737
Cash and cash equivalents consists of:
Shortterm deposits 484,215 470,452
Cash at bankand in hand 370,945 318,285
Cashandcashequivalentsat31March2025 £855,160 £788,737

The notes form part of these financial statements

Page 21

  1. ACCOUNTING POLICIES

Notes to the Consolidated Financial Statements for the Year Ended 31 March 2025

1.1 Accounting Convention The Charity is a public benefit entity. The accounts have been prepared under the historical cost convention and in accordance with the provisions of Section 1A “Smail Entities” of Financial Reporting Standard 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland”, the Charities Act 2011, the Companies Act 2006 and the Statement of Recommended Practice: “Accounting and Reporting by Charities” (FRS 102). The financial statements are presented in sterling which is the functional currency of the Charity and rounded to the nearest £, except for Note 19 where we have been provided with figures from the actuary rounded to the nearest £000. The Charity is a registered charity registered in England & Wales.

Going concern

The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the Charity to be able to continues as a going concern.

1.2 Consolidated Financial Statements These financial statements consolidate the results of the Charity and its wholly owned trading subsidiary Age Concern Solihull Trading Limited which traded as Age UK Solihull Trading until March 2018, on a line by line basis. The subsidiary is currently dormant.

1.3 Incoming Resources Income is recognised in the period in which the Charity is entitled to receipt and the amount can be measured with reasonable certainty. General

Grants of a general nature or which do not have particular service requirements have been included as voluntary income. Grants specifically for the provision of goods and services to be provided as part of charitable activities or services to beneficiaries are included as incoming resources from charitable activities. Income that is restricted by contractual terms is treated as restricted.

Where grants or funding have been received in respect of a specified period of time, any monies in advance will be accounted for as deferred income and recognised in the period which has been specified by the funder. Income may also be deferred to a future period where the donor has not specified the time period in which the income is to be expended. The value of deferred income is set out in Note 15 to the financial statements. It is impractical to estimate the fair value of the goods that are donated to our shops for resale so donated goods for resale are not recognised on receipt. Instead, the value to the charity of the donated goods is recognised as income when sold. 1.4 Resources Expended Resources expended includes costs of the activities, irrecoverable VAT and depreciation on related assets. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which relate to more than one activity are apportioned based on estimated time spent, head count or floor space etc, as appropriate. Support costs which are not attributable to a single activity are apportioned between the activities supported based on usage. This is approximated by the value of the incoming resources for that activity, or the funds raised by that activity. Support costs include the costs of management, finance and administration staff; legal and HR support fees; governance and audit fees; and IT software and support costs. Details of the support costs are disclosed in Note 3 to the financial statements.

1.5 Donations of services — unpaid general volunteers Donations of services by our volunteers has not been recognised as income, nor as an expense. We are not able to measure the value of volunteer hours reliably as we do not have a formal time-reporting requirement for all of our volunteers.

Page 22

  1. ACCOUNTING POLICIES (continued)

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

1.6 Fund Accounting Unrestricted funds are those available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by funders or which have been raised by the Charity for particular purposes. The aim and use of each restricted fund is set out in Note 16 to the financial statements.

1.7 Tangible Fixed Assets Tangible fixed assets are measured initially at their historical cost. Depreciation is provided on a straight-line basis at the following annual rates in order to write off each asset over its estimated useful life.

1.8 Stocks it is impractical to estimate the fair value of the goods that are donated to our shops for resale so donated goods for resale are carried at a Enil valuation.

Stocks of heaters, electric blankets, duvets etc. for our Winter Warmth activities are written off in the year in which they are ourchased. 1.9 Debtors and Liabilities

Debtors are measured at their recoverable amounts. Liabilities are measured at their estimated settlement amounts.

1.10 Operating Leases Lease payments under operating leases are recognised as an expense over the lease term ona straight-line basis.

1.11 Pensions Pensions are accounted for in accordance with FRS 102. Pension costs for the defined contribution scheme are charged to the accounts on an accruals basis in the period in which they occur. Annual costs and the pension provision for the defined benefit _ scheme are calculated and charged to the Statement of Financial Activities on the basis of independent actuarial advice. The pension provision has been created within unrestricted funds in compliance with the requirements of the SORP.

Details of the pension scheme are disclosed in Note 19 to the financial statements.

1.12 Employee benefits The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received. Termination benefits are recognised immediately as an expense when Age UK is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.13 Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

Page 23

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

2. INCOME FROM CHARITABLE ACTIVITIES — CONSOLIDATED

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||||||||||| |---|---|---|---|---|---|---|---|---|---| |2025|2024| |Unrestricted|Restricted|Total|Total| |£|£|£|f| |Enabling|people:| |Community Advice|Hubs|-|872,683|872,683|843,670| |Attendance|Allowance|Service|-|-|-|-| |Winter Warmth|-|59,900|59,900|76,522| |Household|Support|Fund|-|9,464|9,464|11,113| |-|942,047|942,047|931,305| |Promoting|positive|attitudes to|ageing:| |Care|and|Self-funding|Experiences|research|project|-|-|-|8,100| |-|-|-|8,100| |Supporting|older|people:| |Older|People’s|Specialist|Service|-|137,677|137,677|148,240| |Linking|People Together|inc Volunteer|Befriending| |Service|-|119,149|119,149|140,189| |Cynthia|-|-|-|-| |Other|small|funds|5,714|1,400|7,114|8,297| |5,714|258,226|263,940|296,726| |Working|with|and for older|people:| |Home|Support|Service|174,360|-|174,360|176,016| |Home|from|Hospital|(ended|March|2024)|-|-|-|33,332| |Postural|Stability|Instruction|-|83,505|83,505|103,872| |Digital|Champions|-|-|-|33,413| |Social!|Prescribers|-|84,925|84,925|62,271| |174,360|168,430|342,790|408,904| |TOTAL INCOME|FROM|CHARITABLE|ACTIVITIES|£180,074|£1,368,703|£1,548,777|£1,645,035|

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Page 24

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

  1. INCOME FROM CHARITABLE ACTIVITIES — CONSOLIDATED (continued)

INCOME FROM CHARITABLE ACTIVITIES — CONSOLIDATED — PRIOR YEAR

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|||||||| |---|---|---|---|---|---|---| |2024| |Unrestricted|Restricted|Total| |£|£|£| |Enabling|people:| |Community Advice|Hubs|-|843,670|843,670| |Attendance Allowance|Service|-|-|-| |Winter|Warmth|-|76,522|76,522| |Household Support Fund|-|11,113|11,113| |-|931,305|931,305| |Promoting|positive|attitudes|to ageing:| |Care and Self-funding|Experiences|research|project|8,100|-|8,100| |8,100|-|8,100| |Supporting|older people:| |Older People’s|Specialist Service|-|148,240|148,240| |Later Life|Goals|-|-|-| |Linking|People|Together inc|Volunteer Befriending| |Service|-|140,189|140,189| |Linking|Veterans|Together|-|-|-| |Cynthia| |Other small funds|5,968|2,329|8,297| |5,968|290,758|296,726| |Working|with|and|for older people:| |Home|Support Service|176,016|-|176,016| |Home from|Hospital|-|33,332|33,332| |Postural Stability Instruction|-|103,872|103,872| |Digital Champions|-|33,413|33,413| |Social|Prescribers|-|62,271|62,271| |176,016|232,888|408,904| |TOTAL|INCOME FROM CHARITABLE ACTIVITIES|£190,084|£1,454,951|£1,645,035|

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Page 25

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. TOTAL EXPENDITURE —- CONSOLIDATED

|

:

|

TOTAL EXPENDITURE —- CONSOLIDATEDCONSOLIDATED
2025 2024
Direct Support Total Total
costs costs costs costs
£ £ £ £
Raisingfunds:
Retail 71,417 3,730 75,147 66,072
Fundraising activities 62,506 3,992 66,498 66,012
Investing activities 296 - 296 774
134,219 7,722 141,941 132,858
Charitable activities:
Enabling people 772,416 171,054 943,470 886,440
Promoting positive attitudes to ageing - - - 8,100
Supporting older people 255,649 38,463 294,112 297,525
Working with and for older people 364,648 36,711 401,359 469,507
1,392,713 246,228 1,638,941 1,661,572
Total expenditure £1,596,932 £253,950 £1,780,882 £1,794,430
The methods ofcost allocation are explained in Note 1.4.
TOTAL EXPENDITURE— CONSOLIDATED —PRIOR YEAR
2024
Direct Support Total
costs costs costs
£ £ £
Raisingfunds:
Retail 59,686 6,386 66,072
Fundraising activities 58,736 7,276 66,012
Investing activities 774 - 77/4
119,196 13,662 132,858
Charitable activities:
Enablingpeople 762,406 124,0343 886,440
Promoting positive attitudes to ageing - 8,100 8,100
Supporting olderpeople 254,510 44,161 297,525
Working with andforolderpeople 411,750 57,757 469,507
1,428,666 232,906 1,661,572
Totalexpenditure £1,547,862 £246,568 £1,794,430

Page 26

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. VOLUNTEER INPUT

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

3. TOTAL EXPENDITURE — CONSOLIDATED (continued)

Analysed support costs consist of the following:

Analysed support costs consist of thethe following:
2025 2024
£ £
Staff costs 188,896 167,382
HR Support 4,494 4,962
Governance including audit 9,420 29,406
ICT including Support 21,132 18,298
Premises 5,159 5,617
Other 24,849 20,903
253,950 246,568
4, STAFF COSTSAND EMPLOYEE BENEFITS
2025 2024
£ f
Wages and salaries 1,077,828 1,065,979
Social security costs 77,499 73,072
Age UK Pension Plan —employers’ contributions 79,771 77,096
Age UK Retirement Benefits Scheme—service costs 6,000 5,000
Redundancy payments 12,578 -
1,253,676 1,221,147

No employee received remuneration and benefits (excluding pension costs) of more than £60,000 during the year (2024: nil). The total amount of employee remuneration and benefits (salary, NI’ER and pension contributions) paid by the Charity in relation to its key management personnel during the year was £181,963 (2024: £164, 766).

We have improved our data collection regarding our volunteer activity over the last 2 years and currently estimate that its value to the Charity is in the region of £220,000 per year

6. STAFF NUMBERS

The average number and full-time equivalent number of employees during the year was as follows:

----- Start of picture text -----
Number Full-time equivalent
2025 2024 2025 2024
Charitable activities 47 47 30 31
Activities for generating funds 5 4 3 3
Management, administration and finance 7 8 6 6
59 59 39 40
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Page 27

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. TRANSACTIONS WITH TRUSTEES/DIRECTORS

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

None of the Trustees/Directors has been paid any remuneration or received any other benefits from an employment with the Charity (2024: £nil) and no Trustee/Director expenses have been incurred (2024: £nil).

  1. RELATED PARTY TRANSACTIONS Included in donations is a total

9, TRANSACTIONS WITH AUDITOR

Included in donations is a total of £135.70 received from trustees as donations (2024: £nil).).

10. TAXATION
The charitable company is not liable in general fortaxation on its activities due to its charitable nature.
11. TANGIBLE FIXED ASSETS - GROUP AND CHARITY
Furniture Shop
and Leases and
ICTEquipment Fittings Vehicles Improvements Total
£ f £ £ £
COST:
At 1 April 2024 70,837 41,369 49,691 6,662 168,559
Additions 2,056 198 - - 2,254
Disposals/Obsolescence - - - - -
At 31 March 2025 72,893 41,567 49,691 6,662 170,813
DEPRECIATION:
At 1 April 2024 59,394 40,435 28,986 4,995 133,810
Charge for year 8,270 920 12,423 547 22,160
Disposals/Obsolescence - - - - -
At 31 March 2025 67,664 41,355 41,409 5,542 155,970
NETBOOKVALUE:
At31 March 2025 £5,229 fF 212 £ 8,282 fF 1,120 £ 14,843
At31March2024 f11,443 £934 F20,705 £1,667 £34,749

Page 28

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. FIXED ASSET INVESTMENTS - CHARITY

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

12. FIXED ASSET INVESTMENTS - CHARITY
2025 2024
£ £
Investment in subsidiary 2 2
The Charity’s fixed asset investments at the balance sheet comprise a 100% holding of the Ordinary share capital of Age
Concern Solihull Trading Limited trading as Age UK Solihull Trading (Company number: 02908140). Age UK Solihull Trading’s
registered address is the same as the Charity’s.
The aggregate capital and reserves ofAge UK Solihull Trading as at 31 March 2025:
2025 2024
£ f
Aggregate capital and reserves 2 2
Age UK Solihull Trading had no activities during the financial yearto 31 March 2025 (2024: € nil).
13. DEBTORS: AMOUNTS FALLING DUEWITHINONEYEAR —-GROUPANDCHARITY
2025 2024
£ f
Trade debtors 35,934 39,507
Prepayments& accrued income 89,279 105,429
VAT recoverable - -
125,213 144,936
14. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR—GROUP AND CHARITY
2025 2024
£ F
Trade creditors 41,545 41,405
Accrued expenses 43,537 81,405
Deferred income (Note 14) 2,917 18,717
PAYE, National Insurance and pension contributions 24,525 26,835
Provision for liabilities 24,874 25,987
VAT payable 892 2,809
138,290 197,158
The provision for liabilities isthe value ofthe accrued but as yet untaken annual leaveand time off in lieu of staffattheyear
end.
15. DEFERRED INCOME (Our accounting policy on deferred income is setout in Note 1.3.)
2025 2024
£ £
Balance at 1 April 2024 18,/17 62,796
Amount released to incoming resources (18,717) (62,796)
Amount deferred in year 2,917 18,717
Balanceat31March2025 2,917 18,717

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Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025 16. ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS

----- Start of picture text -----
Unrestricted Restricted Total
funds funds funds
£ £ £
Tangible fixed assets 14,843 - 14,843
Net current assets 549,545 292,538 842,083
Creditors: amounts falling due after more than one year - - -
Total net assets at 31 March 2025 564,388 292,538 856,926
PRIOR YEAR
Unrestricted Restricted Total
funds funds funds
£ £ £
Tangible fixed assets 34,749 - 34,749
Net current assets 429,160 307,355 736,515
Creditors: amounts falling due
after more than one year - - -
Total net assets at 31 March 2024 463,909 307,355 771,264
17. RESTRICTED FUNDS
Opening Movement Transfers Transfers Closing
Balance in Year between to/from Balance
Funds Unrestricted
Funds
£ £ f fF £
Community Advice Hubs 127,907 (6,065) - - 121,842
Attendance Allowance Service 12,941 (5,627) - - 7,314
Public Health Winter Warmth 13,499 (836) . - 12,663
Age UK Solihull Winter Warmth 30,200 5,439 - - 35,639
Household Support Fund - - - - -
Emergency Fund 5,827 1,804 - - 7,631
Older People’s Services 64,351 (19,672) - - 44,679
Linking People Together 27,709 17,841 - - 45,550
Age Concern Castle Bromwich 3,711 (1,170) - - 2,541
Postural Stability Instruction 19,760 (13,350) - - 6,410
Cynthia - 6,817 - - 6,817
Social Prescribers - - - - -
HSS Vulnerable Support Fund 1,450 2 - - 1,452
307,355 (14,817) - - 292,538
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We continued to distribute Household Support Fund grants on behalf of SMBC during 24/25. The Income, Expenditure and Movement in Year values for this activity show only our own income and expenditure for this work. The total grants distributed under the HSF were £88,000 (2024: £111,000).

Cynthia — our e-Traveller people-mover — is primarily used to deliver our Postural Stability Instruction service and was incorporated into this fund in 2023/24 but during 2024/25, funding has been allocated specifically to Cynthia again. Page 30

  1. RESTRICTED FUNDS (continued)

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

PRIOR YEAR
Opening Movement Transfers Transfers Closing
Balance in Year between to/from Balance
Funds Unrestricted
Funds
£ £ f £ £
CommunityAdvice Hubs 81,316 46,591 - - 127,907
Attendance Allowance Service 17,315 (4,374) - - 12,941
Public Health WinterWarmth 15,558 (2,059) - - 13,499
Age UK Solihull WinterWarmth 25,093 5,107 - - 30,200
Household Support Fund - - - - -
Emergency Fund 11,011 (5,184) - - 5,827
Older People’s Services 55,608 2,960 5,783 - 64,351
Linking People Together 32,836 (2,040) (3,087) - 27,709
Age Concern Castle Bromwich 4,998 (1,287) - - 3,711
Postural Stability Instruction 27,145 (5,278) (2,107) - 19,760
Digital Champions 2,749 (53) (2,696) - -
Cynthia 579 (2,686) 2,107 - -
Social Prescribers - - - - -
Home from Hospital {ended Mar 2024) 30,414 (30,414) - - .
HSSVulnerable Support Fund 1,571 (121) - - 1,450
306,193 1,162 - - 307,355

The Household Support Fund continued in 2024/25 and we were again asked to distribute grants on behalf of SMBC. The Income, Expenditure and Movement in Year values for this activity show only our own income and expenditure for this work. The total grants distributed for the HSF were £87,700 (2024: £111,000).

Our Covid Response activities ended in 22/23 and the expenditure associated with the small number of clients who continue to be supported by our volunteer shopping service are included in unrestricted activities.

,

Page 31

----- Start of picture text -----
AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)
----- End of picture text -----

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

17. RESTRICTED FUNDS (continued) RESTRICTED FUNDS (continued)
MOVEMENT IN YEAR: , Movement
Income Expenditure inYear
£ f f
Community Advice Hubs 867,017 (873,082) (6,065)
Attendance Allowance Service - (5,627) (5,627)
Public Health WinterWarmth - (836) (836)
Age UK Solihull WinterWarmth 59,900 (54,461) 5,439
Household Support Fund 9,464 (9,464) -
Emergency Fund 2,925 (1,121) 1,804
Older People’s Services 137,677 (157,349) (19,672)
Linking People Together 151,216 (133,375) 17,841
Age Concern Castle Bromwich 1,100 (2,270) (1,170)
Postural Stability Instruction 83,941 (97,291) (13,350)
Cynthia 11,700 (4,883) 6,817
Social Prescribers 84,924 (84,924) -
HSS Vulnerable Support Fund - 2 2
1,409,864 (1,424,681) (14,817)
MOVEMENTIN YEAR—PRIOR YEAR: Movement
Income Expenditure in Prior Year
£ £ £
CommunityAdvice Hubs 843 669 (797,078) 46,591
Attendance Allowance Service - (4,374) (4,374)
Public Health WinterWarmth - (2,059) (2,059)
Age UK Solihull WinterWarmth 76,923 (71,816) 5,107
Household Support Fund 11,113 (11,113) -
Emergency Fund 2,329 (7,513) (5,184)
Older People’s Services 148,240 (145,280) 2,960
Linking People Together 140,133 (142,173) (2,040)
Age Concern Castle Bromwich 1,150 (2,437) (1,287)
Postural Stability Instruction 104,078 (109,356) (5,278)
Digital Champions 37,343 (37,396) (53)
Cynthia - (2,686) (2,686)
Social Prescribers 62,271 (62,271) -
Home from Hospital 33,332 (63,746) (30,414)
HSS Vulnerable Support Fund - (121) (121)
1,460,581 (1,459,419) 1,162

|

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Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

|

17. RESTRICTED FUNDS (continued)
Fund Purpose offund Reason for restriction
Community Advice Hubs To delivercommunity advice hubs, working As specified by funders
with Solihull Mind and the Disability
Resource Centre , in North and Central
Solihull, to provide a single source of high
quality information and advice to
residents of Solihull.
Attendance Allowance To provide a specialised independent Foruse in these circumstances
Service information service forolder people. or as specified by funders
Public Health Winter Thisfund is to provide information, guidance As specified byfunders
Warmth and heating items to vulnerable residents
duringthe colder months, or indeed during a
heatwave.
Age UK Solihull Winter Extension ofthe PHWW service to provide For use in these circumstances or
Warmth year round information, advice and practical as specified by funders
support to residents of Solihull regardingtheir
issues relating to energy use.
Household Support Fund To support vulnerable residents ofSolihull As specified bySMBC
via small grants forfuel debt, heating items,
clothing, food etc.
Emergency Fund Emergency smail grants to Age UK For use in these circumstances
Solihull clients in need.
Older People’s Services To provide specialist advice, preventative As specified by funders
and early interventions for older people.
Linking People Together To provide advice and support to older For use inthese circumstances
people in particular to reconnectthem back or as specified by funders
into their jocal community where
possible. Services include Volunteer
Befriending and lunch clubs.
Age Concern Castle To continue to support and fund the provision For use in these circumstances
Bromwich of a regular club forolder people, following or as specified by funders
the closure ofthe local charity.
Postural Stability Instruction To offer older people who have had As specified byfunders
frequent falls, which have resulted in
hospital admission,
a 20week programme
of strength and confidence building exercises.
Digital Champions To offer older people training, supportand, As specified byfunders
if necessary, ITequipment to improve IT
skillsandaccesstothedigitalworld.

Page 33

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2024

Social Prescribers Working with a local PCT to provide social prescribing services.

  1. RESTRICTED FUNDS (continued) | Fund

Fund Purpose of fund Cynthia Our own electric people-mover. To support older people to travel to our LPT and PS! activities.

for restriction Reason

As specified by funders

As specified by funders

HSS Vulnerable Support To subsidise the fees of vulnerable clients Fund of the Home Support Service.

For use in these circumstances

  1. OTHER COMMITMENTS

At 31 March 2025, the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases as follows:

Equipment Land and Buildings
2025 2024 2025 2024
£ £ £ £
Within oneyear 6,732 6,732 12,000 12,000
Between two and five years 3,366 10,098 24,000 36,000
Inmorethanfiveyears - - - -

19. PENSION SCHEMES

The Charity participated in the Age UK Retirement Benefits Scheme which was a defined benefits scheme and has now been closed. Employees are now offered entry to the Age UK Pension Plan, which is a defined contribution scheme, currently administered by Scottish Widows.

The defined benefit scheme

The level of benefits provided by the Scheme depends on a member’s length of service and their salary at their date of leaving the Scheme. The Scheme closed to future accrual on 30 November 2008. The Scheme is a multi-employer scheme and the assets and liabilities for each of the participating Employers have been determined based on their respective share of the funding liabilities as at 31 March 2022. This share has been updated to allow for changes in the participating employers over the period to 31 March 2025.

A full actuarial valuation of the Scheme was carried out as at 31 March 2022 and the results of this valuation have been updated to 31 March 2024 by a qualified independent actuary taking account of experience over the period since 31 March 2022, changes in market conditions and differences in the financial and demographic assumptions. The present value of the defined benefit obligation was measured using the Projected Unit Method. A further actuarial valuation of the Scheme is being carried Out as at 31 March 2025 and is expected to be finalised by 31 March 2026.

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Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. PENSION SCHEMES (continued)

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

The funded status on the FRS 102 basis has improved with an increased accounting surplus as at 31 March 2025. The assets decreased due to movements in financial markets over the year, offset by contributions paid by the participating Employers. The liabilities reduced due to an increase in the discount rate and a small reduction in future inflation expectations. It is important to note that the pension liability or surplus will alter in response to changes to economic, demographic and investment market conditions. Valuations are snapshots on one day. A liability does not crystallise in the short or medium term. Under FRS 102 Employers are able to recognise a pensions surplus on their balance sheet provided that there is a theoretical route by which they are able to recover the surplus either through reduced contributions in the future or through refunds from the Scheme. Consistent with the approach taken last year, The Scheme has chosen not to recognise the accounting surplus as at 31 March 2025.

Funding contributions are agreed by the independent actuary and the pension fund’s trustees. The expected contributions by the Charity for the year ending 31 March 2026 are £30,000 pa. Contributions include an allowance for administration expenses and PPF levies and are factored into future budgets and business plans to ensure that they are managed.

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|||||||||| |---|---|---|---|---|---|---|---|---| |2025|2024| |£|f| |Reconciliation|of funded|status|to|balance|sheet:| |Fair value|of Scheme|assets|1,049,000|1,099,000| |Present|value|of defined|benefit|obligation|(908,000)|(1,039,000)| |Funded|status|141,000|60,000| |Unrecognised|asset|(141,000)|(60,000)| |Asset/(liability)|recognised|on|the|balance|sheet|-|-| |2025|2024| |£|£| |Movements|in|year:| |Pension|scheme|deficit|at|start|of|year|-|-| |Administrative|expenses|(6,000)|(5,000)| |Cash|contribution|30,000|30,000| |Actuarial|(loss)/gain|57,000|(32,000)| |Change|in|the|effect|of the|asset|ceiling|(81,000)|7,000| |Pension|scheme|deficit|at end|of year|-|-| |2025|2024| |£|f| |Fair|value|of Scheme|assets:| |Opening|fair|value|1,099,000|1,097,000| |Interest|income|on|Scheme|assets|50,000|49,000| |Gain/(loss)|on|Scheme|assets|(73,000)|(23,000)| |Contributions|by|Charity|30,000|30,000| |Net|benefits|paid|out|(51,000)|(49,000)| |Administration|costs|incurred|(6,000)|(5,000)| |Closing|fair value|of Scheme|assets|1,049,000|1,097,000|

----- End of picture text -----

Page 35

AGE CONCERN SOLIHULL trading as AGE UK SOLIHULL (Company number: 03180062)

Notes to the Consolidated Financial Statements (continued) for the Year Ended 31 March 2025

  1. PENSION SCHEMES (continued)
2025 2024
£ £
Present value ofdefined benefit obligations:
Opening defined benefit obligations (DBO) 1,039,000 1,030,000
Interest expense on DBO 50,000 49,000
Actuarial (gains)/losses on Scheme liabilities (130,000) 9,000
Net benefits paid out (51,000) (49,000)
Closingdefinedbenefitobligation 908,000 1,039,000

The principal assumptions used to calculate the liabilities under FRS 102 are:

The principal assumptions used to calculate the liabilities under FRS 102 are:
2025 2024
‘pa Zpa
RPI inflation 3.10 3.20
CPI inflation 2.30 2.40
Rate of increase in salaries N/A N/A
Pension increases:
RPI inflation subject to a min. of3% and a max. of5% 3.65 3.70
RPI inflation subject to a max. of2.5% 2.00 2.05
DiscountrateforSchemeliabilities 5.80 4,90

Page 36