##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|||||||2021|2020|
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|Total|
||||Notes|funds
6|funds|fundsI|funds
6|
|INCOME AND ENDOWMENTS||FROM||||||
|Donations
and legacies||||2,842||2,842|675|
|Charitable activities||||||||
|General advice and information||||582,303|194,882|777,185|579,544|
|Training
and advice projects||||96,600||96,600|99,268|
|Money advice projeds||||35,000|353,464|388,464|381,325|
|Other trading
activities|||||||8,387|
|Investment
income|||||||55|
|Other income||||20,554||20,554|188|
|Total||||737,299|548,346|1,285,645|1,069,442|
|EXPENDITURE ON||||||||
|Charitable activities||||||||
|General advice and information||||173,486|539,310|712,796|570,345|
|Training
and advice projects||||99,321||99,321|90,246|
|Money advice projects||||399,998||399,998|370,623|
|Total||||672,805|539,310|1,212,115|1,031,214|
|NET INCOME||||64,494|9,036|73,530|38,228|
|Other recognised gains/(losses)||||||||
|Actuarial
gains/(losses)|on defined|benefit||||||
|schemes||||(37,925)||(37,925)|(2,143)|
|Net movement
in funds||||26,569|9,036|35,605|36,085|
|RECONCILIATION
OF FUNDS||||||||
|Total funds brought|forward|||289,207|31,045|320,252|284,167|
|TOTAL FUNDS CARRIED FORWARD||||315,776|40,081|355,857|320,252|
##
##
||Notes|2021|2020I|
|---|---|---|---|
|FIXEDASSETS||||
|Tangible assets|15|8,567|6,896|
|CURRENT ASSETS||||
|Debtors|16|75,073|68,429|
|Cash at bank||725,431|492,884|
|||800,504|561,313|
|CREDITORS||||
|Amounts
falling due within one year|17|(350,062)|(176,730)|
|NET CURRENT ASSETS||450,442|384,583|
|TOTAL ASSETSLESSCURRENT LIABILITIES||459,009|391,479|
|PENSION LIABILITY|21|(103,152)|(71,227)|
|NETASSETS||355,857|320,252|
|FUNDS|20|||
|Unrestricted
funds||315,776|289,207|
|Restricted
funds||40,081|31,045|
|TOTAL FUNDS||355,857|320,252|
##
|||Notes|2021I|2020
6|
|---|---|---|---|---|
|Cash flows from operating|activities||||
|Cash generated
from operations||1|242,400|52,150|
|Net cash provided
by operating|activities||242,400|52,150|
|Cash flows from investing
acdvities
Purchase oftangible
fixed assets|||(9,853)|(5,994)|
|Interest received||||55|
|Net cash used
in investing
activities|||(9,853)|(5,939)|
|Change in cash and cash equivalents
the reporting
period||in|232,547|46,211|
|Cash and cash equivalents
beginning ofthe reporting|atthe
period||492,884|446,673|
|Cash and cash equivalents|atthe end|of|||
|the reporting
pediod|||725,431|492,884|
##
||RECONCILIATION||OF NET INCOME TO NET CASH FLOW FROM|OF NET INCOME TO NET CASH FLOW FROM|OPERATING|ACTIVITIES||
|---|---|---|---|---|---|---|---|
|||||||2021I|2020
6|
||Net income forthe||reporting|period (as per the Statement of||||
||Financial Activities)|||||73,530|38,228|
||Adjustments
for:
Depreciation
charges|||||8,182|4,899|
||Interest received||||||(55)|
||increase)/decrease
Increase
in creditors|in debtors||||(6,644)
173,332|1,810
13,268|
||Difference between|pension charge and cash contributions||||(6,000)|(6,000)|
||Net cash provided||by operations|||242,400|52,150|
|2.|ANALYSIS OF CHANGES IN|||NET FUNDS||||
|||||At'|1/4/20
f|Cash flow
I|At 31/3/21
I|
||Net cash|||||||
||Cash at bank||||492/g)4|232,547|725,431|
||||||492484|232,547|725,431|
||Total||||492484|232,547|725,431|
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|INVESfMENT INCOME||||||||||
|---|---|---|---|---|---|---|---|---|---|
|||||||||2021|2020|
|||||||||6|6|
|Deposit account interest|||||||||55|
|INCOME FROM CHARITABLE|ACTIVITIES|||||||||
|||||||||2021|2020|
||Activity||||||||6|
|Grants and contract income|General||advice and||information|||777,185|579PI4|
|Grants and contract income|Training||and|advice|projects|||96,600|99,268|
|Grants and contract income|Money||advice projects|||||388,464|381@25|
|||||||||1,262,249|1,060,137|
|Grants received, induded
in the|above,||are as follows:|||||||
|||||||||2021|2020|
|||||||||6|6|
|London Borough of Hammersmith|%Fulham|||Advice|Station|Service Level||||
|Agreement||||||||524,003|545,378|
|Toynbee
Hall - The DFI.Project
National
Citizens Advice - Help to Claim||||||||198,391
79,932|183,845
77,'l42|
|The Trussell Trust Foodbank Grants||||||||62,940||
|London Borough of Hammersmith|ik Fulham|||- Digital|Inclusion|||59,600|60,527|
|The National
Lottery Community|Fund|Grant||||||23,085||
|National
Citizens Advice - West London|||Best|Practice||||39,648|39,000|
|Clic Sargent telephone
project||||||||37,000|38,741|
|City Bddge Trust Grant||||||||36,626||
|The Henry Smith Grant||||||||35,800||
|London Borough of Hammersmith|ik Fulham|||- Affordability||Project||35,000|35,000|
|TNLCF Covid-19 Response
Fund|Grant|||||||30,376||
|London Borough of Hammersmith|ik Fulham|||- EU Citizens Settlement|||Scheme|22,500|22,500|
|Smart Energy Grant||||||||18,729||
|W12Together||||||||18,467||
|National CDzens Advice - Energy|Advice||Programme|||||12,960|18,505|
|Harnmersmith
United
ik Dr Edward
Bishop Kings||||||||9,514|11,666|
|National
Citizens Advice Infrastructure||Grant||||||3,804||
|Midaye Grant||||||||5,500||
|The National
Lottery Capital Grant||||||||3,374||
|Citizens Advice - Pan London Adviceline|||Development||Grant|||5,000||
|National
Citizens Advice - Consumer
Empowerment|||||Partnemhip||||26,250|
|National
Citizens Advice - Energy|Best|Deal|||||||1,283|
|||||||||1,262,249|1,060,137|
##
##
##
##
##
##
||||||||2021
6|2020
I|
|---|---|---|---|---|---|---|---|---|
|Sundry|income||||||20,554|188|
|During|the year, a|member|of staif was seconded||to National|Citizens
Advice.|Salary costs of 119,874
w||
|charged|to National|Citizens Advice and is included||in|other income.||||
|CHARITABLE ACTIVITIES COSTS|||||||||
||||||||Support||
|||||||Direct|costs (see||
|||||||Costs|note 9)|Totals|
|||||||6|6|6|
|General|advice and|informadon||||596,724|116,072|712,796|
|Training
Money|and advice projects
advice projects|||||89,245
354,723|10,076
45,275|99,321
399,998|
|||||||1,040,692|171,423|1,212,115|
|SUPPORTCOSTS|||||||||
|||||||Support|Governance||
|||||||costs|coals
6|Totals
I|
|General|advice and|information||||112,329|3,743|116,072|
|Training
Money|and advice pro)eels
advice projects|||||9,495
43,144|581
2,131|10,076
45,275|
|||||||164,968|6,455|171,423|
##
##
|Net income/(expenditure)
is stated after charging/(crediting)|:||
|---|---|---|
||2021|2020|
||6|6|
|Auditors'
remuneration|5,300|5,150|
|Other non-audit
services|950|930|
|Depreciation
- owned assets
Operating
leases|8,182
31,715|4,899
31,715|
##
##
##
##
|STAFFCOSTS||||||||
|---|---|---|---|---|---|---|---|
|||||||202'1|2020I|
|Wages and salaries||||||923,735|749,875|
|Social security coals||||||79,129|62,620|
|Other pension costs||||||26,928|22,017|
|||||||1,029,792|834412|
|The average
monthly|number of employees||duding the year was|as follows:||||
|||||||2021|2020|
|Advisors||||||37|28|
|Management
and administration||||||7|6|
|The number ofemployees||whose employee|benefits (excluding|employer|pension|costs) exceeded|660,000 was:|
|||||||2021|2020|
|660,001 - 670,000||||||1||
##
##
|COMPARATIVES FORTHE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FORTHE STATEMENT OF FINANCIAL ACTIVITIES|COMPARATIVES FORTHE STATEMENT OF FINANCIAL ACTIVITIES|||
|---|---|---|---|---|
|||Unrestricted|Restricted|Total|
|||funds|funds|funds|
|||6|6|6|
|INCOME AND ENDOWMENTS|FROM||||
|Donations
and legacies||675||675|
|Charitable activities|||||
|General advice and information||567,878|11,666|579,544|
|Tmining
and advice projects||99,268||99,268|
|Money advice projects||35,000|346,325|381,325|
|Other trading
activities||8,387||8,387|
|Investment
income||55||55|
|Other income||188||188|
|Total||711,451|357,991|1,069,442|
|EXPENDITURE ON|||||
|Charitable acbvities|||||
|General advice and information||560,937|9,408|570,345|
|Training and advice projeds
Money advice projects||90,246
32,224|338,399|90,246
370,623|
|Total||683,407|347,807|1,031,214|
|NET INCOME||28,044|10,184|38,228|
|Other recognised gains/(losses)|||||
|Actuarial
gains/(losses)
on defined|benefit||||
|schemes||(2,143)||(2,143)|
|Net movement
in funds||25,901|10,184|36,085|
|RECONCILIATION
OF FUNDS|||||
|Total funds brought forward||263,306|20,861|284,167|
|TOTAL FUNDS CARRIED FORWARD||289,207|31,045|320,252|
##
##
##
##
|TANGIBLE FIXE|DASSETS|||||
|---|---|---|---|---|---|
||||Short|Plant and||
||||leasehold|machinery|Totals|
||||6|6||
|COST||||||
|At 1April 2020|||2,133|127,864|129,997|
|Additions||||9,853|9,853|
|At31March 2021|||2,133|137,717|139,850|
|DEPRECIATION||||||
|At 1April 2020|||2,133|120,968|123,101|
|Charge for year||||8,182|8,182|
|At 31March 2021|||2,133|129,150|131,283|
|NET BOOKVALUE||||||
|At 31March 2021||||8,567|8,567|
|At 31 March 2020||||6,896|6,896|
|DEBTORS:AMOUNTS FALLING DUE WITHIN ONE YEAR||||||
|||||2021|2020|
|||||6|6|
|Contract income receivable||||50,976|48,691|
|Other debtors and|prepayments|||24,097|19,738|
|||||75,073|68,429|
|CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR||||||
|||||2021|2020|
|||||6|F|
|Operational
creditors||||26,467|16,603|
|Social secudity and other taxes||||23,241|17,308|
|Other creditors and accruals||||109,976|91,270|
|Deferred
income||||190~8|51,549|
|||||350,062|176,730|
|Deferred Income||||||
|Balance at 1April|2020|||51,549|60,662|
|Amounts
released|to incoming|resources||(29,497)|(41,604)|
|Amount
deferred|in the year|||168,326|32,491|
|Balance at 31March 2021||||190,378|51,549|
##
|Minimum
lease payments
under non-cancellable
operating|leases fall due as follows:||
|---|---|---|
||2021|2020|
|Within one year
Between one and five years|9,400
37,600|9,400
37,600|
|In more than five years|19,200|28,800|
||66,200|75,800|
##
|||||2021|2020|
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total|Total|
|||funds|funds|funds
I|fundsI|
|Fixed assets||8,567||8,567|6,896|
|Current|assets|631,486|169,018|800,504|561,313|
|Current|liabilities|(221,125)|(128,937)|(350,062)|(176,730)|
|Pension|liability|(103,152)||(103,152)|(71,227)|
|||315,776|40,081|355,857|320,252|
|||Unrestricted|Restricted|2020|
|---|---|---|---|---|
|||funds
I|funds|Totalfunds
I|
|Fixed assets||6,896||6,896|
|Current|assets|530,268|31,045|561,313|
|Current|liabilities|(176,730)||(176,730)|
|Pension|liability|P1,227)||(71,227)|
|||289,207|31,045|320,252|
##
##
|MOVEMENT IN FUNDS|||||||
|---|---|---|---|---|---|---|
||||||Net||
||||||movement|Ai|
|||||At 1/4/20|in funds
I|31/3/21|
|Unrestricted
funds|||||||
|General
fund||||353,538|58,494|412,032|
|General fund - Capital||||6,896||6,896|
|Pension reserve||||P1,227)|(31,925)|(103,152)|
|||||289,207|26,569|315,776|
|Restricted funds|||||||
|Debt Free London||||996|(8,068)|(7,072)|
|Foodbank - Hammersmith||and Fulham||2,258|(78,436)|(76,178)|
|Citizens Advice - EBD Extra Advice||||15,398||15,398|
|Citizens Advice - Big Energy Savings Week||||4,000||4,000|
|Citizens Advice - Consumer||Empowerment|||||
|Partnership||||7,441||7,441|
|Citizens Advice - Energy|Advice||Programme|259|104|363|
|Citizens Advice - Help to|Claim|||693|(1,807)|(1,114)|
|City Bridge Trust Fund|||||125|125|
|The National
Lottery Community|||Fund-||||
|Coronavirus
Community|Support||Fund||23,038|23,038|
|Citizens Advice - The Trussell Trust|||||||
|Foodbanks
Fund|||||62,940|62,940|
|W12Together and Midaye||Fund|||5,477|5,477|
|Citizens Advice - Pan London Adviceline|||||||
|Development
Fund|||||704|704|
|Smart Energy Fund|||||2,581|2,581|
|City Bridge Trust TNLCF|COVID-19||||||
|Response
Fund|||||2,378|2,378|
|||||31,045|9,036|40,081|
|TOTAL FUNDS||||320,252|35,605|355,857|
##
##
##
|MOVEMENT IN FUND|S - conti|nued|nued||||
|---|---|---|---|---|---|---|
|Net movement
in funds,|included|in the above are as follows:|||||
||||incoming|Resources|Gains and|Movement|
||||resources|expended|losses|in funds|
||||6|6|6|6|
|Unrestricted
funds|||||||
|General fund|||737,299|(678,805)||58,494|
|Pension reserve||||6,000|(37,925)|(31,925)|
||||737,299|(672,805)|(37,925)|26,569|
|Restricted funds|||||||
|Debt Free London|||198,391|(206,459)||(8,068)|
|Foodbank - Hammersmith|and Fulham||9,514|(87,950)||(78,436)|
|Citizens Advice - Energy|Advice Programme||16,764|(16,660)||104|
|Citizens Advice - Best Practice Leads|||39,648|(39,648)|||
|Citizens Advice - Help to|Claim||79,932|(81,739)||(1,807)|
|City Bridge Trust Fund|||36,626|(36,501)||125|
|The National
Lottery Community||Fund-|||||
|Coronavirus
Community|Support|Fund|26,459|(3,421)||23,038|
|Citizens Advice - The Trussell Trust|||||||
|Foodbanks
Fund|||62,940|||62,940|
|W12Together
and Midaye Fund|||23,967|(18,490)||5,477|
|Citizens Advice - Pan London Adviceline|||||||
|Development
Fund|||5,000|(4,296)||704|
|Smart Energy Fund|||18,729|(16,148)||2,581|
|City Bridge Trust TNLCF|CDVID-19||||||
|Response
Fund|||30,376|(27,998)|||
||||548~|(539,310)||9,036|
|TOTAL FUNDS|||1,285,645|(1,212,115)|(37,925)|35,605|
##
##
|Compar|atives
for move|ment
in fu|nds|||||
|---|---|---|---|---|---|---|---|
||||||Net|Transfers||
||||||movement|between|At|
|||||At 1/4/19|in funds|funds|31/3/20|
|||||6|6||6|
|Unrestricted
funds||||||||
|General|fund|||332,589|22,044|(1,095)|353,538|
|General|fund - Capital|||5,801||1,095|6,896|
|Pension|reserve|||(75,084)|3,857||(71,227)|
|||||263,306|25,901||289,207|
|Restricted funds||||||||
|Debt Free London|||||996||996|
|Foodbank - Hammersmith||and Fulham|||2,258||2,258|
|Citizens|Advice - EBD Extra|Advice||15,398|||15,398|
|Citizens|Advice - Big Energy Savings Week|||4,000|||4,000|
|Citizens|Advice - Consumer|Empowerment||||||
|Partnership||||1,463|5,978||7,441|
|Cibzens|Advice - Energy Advice Programme||||259||259|
|Cibzens|Advice - Help to Claim||||693||693|
|||||20,861|10,184||31,045|
|TOTAL|FUNDS|||284,167|36,085||320,252|
|Comparative
net movement||in funds,|included|in the above are as follows:||||
|||||Incoming|Resources|Gains and|Movement|
|||||resources
I|expended|losses
6|in funds|
|Unrestrictedfunds||||||||
|General|fund|||711,451|(689,407)||22,044|
|Pension|reserve||||6,000|(2,143)|3,857|
|||||711,451|(683,407)|(2,143)|25,901|
|Restricted funds||||||||
|Debt Free London||||183,845|(182,849)||996|
|Foodbank - Hammersmith||and Fulham||11,666|(9,408)||2,258|
|Citizens|Advice - EBD Extra|Advice||1,283|(1,283)|||
|Citizens|Advice —Consumer|Empowerment||||||
|Partnership||||26(250|(20,272)||5(978|
|Citizens|Advice - Energy Advice Programme|||18,505|(18,246)||259|
|Citizens|Advice - Best Pracbce Leads|||39,000|(39,000)|||
|Citizens|Advice - Help to Claim|||77,442|(76(749)||693|
|||||357,991|(347,807)||10,184|
|TOTAL|FUNDS|||1,069,442|(l(031,214)|(2,143)|36,085|
##
##
##
##
##
##
##
##
|The ma
terms)|jor assumption
asfollows:|s
us|ed|by the actuary we|re (in nominal|||
|---|---|---|---|---|---|---|---|
|||||||31.3.2021|31.3.2020|
|Dismunt|rate|||||2.10o/a|2.40o/a|
|Inflation|(RPI)|||||3.30o/a|2.80%%uo|
|Inflation|(CPI)|||||2 80o/o|2.00o/o|
|Revaluation
ofdeferred||pensions||in excess of GMP||2.80%%ua|2 00o/a|
|Pension|in payment
increases||of:|||||
|- CPI or|5'/o p.a. if less|||||2.80%|2.00'Yo|
|- CPI inRation since retirement
- CPI or 3'/o p.a. if less|||or|5%p.a. compound|if less|2.80'Ya
2.50%|2.00'Yo
1.90%%uo|
|||||||75o%%dof HMRC|75'%%d of HMRC|
|Commutation
of pension||for cash||at retirement||maximum|maximum|
|||||||31.3.2021|31.3.2020|
|Assumed
life expectancies|||on|redrement atage|65are:|||
|Retiring|today - Males|||||21.2|21.2|
|Retiring|today - Females|||||24.1|24.1|
|Retiring|in 20years time|- Males||||22.6|22.6|
|Retiring|in 20years time|- Females||||25.7|25.6|
##
##
||||||||Value at||Value at|Value at|
|---|---|---|---|---|---|---|---|---|---|---|
||||||||31.3.2021||31.3.2020||
||||||||6000s|||EOOOs|
|The assets in the Plan were:|||||||||||
|Multi asset funds|||||||72,995|||6L086|
|Structured
Equity
Cash|||||||24,849
1,509|||24,279
594|
||||||||99,353||85,959||
|The actual return on assets|over the pediod||was:||||14,282|||188|
|Present value offunded obligations|||||||161,415||140,310||
|Fair value of Plan assets|||||||99,353|||85,959|
|Surplus/(deficit)
in funded|scheme||||||62,062||(54,351)||
|Present value of unfunded
obligations|||||||||||
|Unrecognised
actuarial gains/(losses)|||||||||||
|Adjustment
in respect ofasset|ceiling|and minimum||funding|||||||
|requirement|||||||||||
||||||||62,062|||54,351|
|Reconciliation
of opening|and|closing|balances||of the|present|value
of|the|defined|benefit|
|obligation|||||||31.3.2021||31.3.2020||
||||||||6000s|||6000s|
|Benefit obligation at beginning
Current service cost|ofyear||||||140,310
652|||144,378
866|
|Interest cost|||||||3,322|||3,549|
|Contributions
by Plan participants
Actuarial
(gains)/losses
Benefits paid and expenses|||||||21,568
(4,437)|||(2,823)
(5,660)|
|Past service mst|||||||||||
|Settlements|||||||||||
|Business combinations|||||||||||
|Exchange rate|||||||||||
|Benefit obligation atend ofyear|||||||161,415||140,310||
##
|Reconciliation
ofopening and closing balances ofthe fair value|Reconciliation
ofopening and closing balances ofthe fair value|ofPlan assets|ofPlan assets||
|---|---|---|---|---|
|||31.3.2021||31.3.2020|
||||EOOOs|5000s|
|Fair value of Plan assets at|beginning
ofyear||85,959|88,882|
|Interest income on Plan assets|||2,052|2,183|
|Return on assets, excluding|interest income||12,230|(1,995)|
|Contributions
by employers|||3,549|2,549|
|Contributions
by Plan participants
Benefits paid and expenses|||(4,437)|(5,660)|
|Business combinations|||||
|Settlements|||||
|Exchange rate|||||
|Fair value ofPlan assets|at end ofyear||99,353|85,959|
|The amounts
recognised|in profit or loss:|31.3.2021||31.3.2020|
||||6000s|5000s|
|Service cost - including
current 8past service costs, & settlements|||||
|Service cost —administrative|cost||652|866|
|Net interest on the net defined benefit liability|||1,270|1,366|
|Totalexpense|||1,922|2I232|
|Remeasurements
ofthe|net defined benefit liability (asset) to|be shown|in OCI:||
|||31.3.2021||31.3.2020|
||||5000s|6000s|
|Actuarial
(gains)/losses
on the liabilities
Return on assets, excluding
interest income|||21,568
(12,230)|(2,823)
1,995|
|Changes
in the effect ofthe asset ceiling excluding
interest income|||||
|Total remeasure ofthe net defined
liability (asset) to be|||||
|shown
in OCI|||||
||||9,338|(828)|
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