KeyRing - Living Support Networks
Report and Financial Statement
Year ending 31 March 2024
Charity number 1054234
Company number: 03176431

K6yRlng -Llvlng Support Networks
Yèar Ended 31°, March 2024
FINANCIAL STATEMENTS
Contents
Page
Board and Advlsors
Report of Trust•6s
14
Roport of lrtdependent audltors
17
Statement of Financlal Activltles
18
Balance Shegl
19
Cash Flow Statement
20
Notes to the account

KeyRing -Living Support Networks
Year Ended 31st March 2024
Referen¢¢ and Admlnlstlatlve dolails
Charily number..
1054234
Company number: 03176431
Principal 2nd Registered Office.. Unil 21 St Olav's Court. Lower Road. London. SE16 2XB
Our Advlsors
Audltors
SCB (Ac¢ountanl$l
31 Sackville Street,
Manchester
M13LZ
Bankers
Unlty Trust Bank PIC
Nine Brindleyplace
Birmingham
B12HB
Soll¢ltors
Blake Morgan
Seacourt Tower
Wesl Way
Oxford
OX2 OFB
Dlreclors and TrustO08
Th9 dire¢lor$ of Ihe chanlable company (the Charity) are ils Iruslees for the purpos9 of Gharity law.
The charitable company's Iruslees and directors, held office during Ihe period, 1st April 2023 to 31sl March 2024
were..
Nick Grinham
Francis Chiwariro (Treasurer)
Shaun W8bst8r
Rachael Dodgson
Brian Frisby
Phllip Jackson
Harish Jani
Paul Rackham
Richard Hyam
Day to Day Management of KeyRlng
Truslees delegate day to day management of KeyRing lo
Karyn Kirkpatrick
Helen Bradley
Tracy Hammond
Theresa Egbuniwe
Chief Execulive
Director of Resources
Direclor ol Research and Innovation
Finance Manager and Company Secretary

KeyRing -Living Support Notworks
Year Ended 31°, MaT¢h 2024
Report of the Dlrectors and Trustees for the year ending 31 March 2024
The Trustses presenl their annual report and financial statements for Ihe year ended 31s1 March 2024. The financlal
slatemenls have been prepared in accordance with accounting principles sel out in note 1 to the financia1 slalemenls
and comply with the charitable company's Memorandum and Articles of Association. the companles Act 2006 and
"Accounting and Reporting by Charities: Slalemenl of Recommended Practices applicable lo charities preparing their
accounts in accordance with the Financial reporling standards applicable in Ihe UK and Republic of Ireland {FRS 102)
effective" {Effeclive 111 January 2019).
KeyRlng History
KeyRing 15 a registered charity (No. 1054234) and a company limited by guarantee {No. 3176431).11 has been working
In ils present form since 5 April 1996 when it was regislered as a charily. Prior lo this, KeyRing was a re9islered
charitable Injst (No. 1001220}
Ob
eclives and AGtivl
Public B¢notit
All our activities aim lo further our mission which is to connect people and inspire them lo bulld th& life they want. The
KeyRing vision is a welcoming worfd wilh communities that ce18brale the skills and L8lents of everybody. KeyRlng's alms
and obieclives are outlined Sn our Memorandum and Articles of Association.
The main aclivilies undertaken lo further KeyRing's purposes for th8 public benefit in 2023124 included
Llving Support Networks,
Community Hubs,
Community based support for people with a range of support needs,
Chain Reaction p8tln8rship to reduce social isolation for older people.
Ancora partnership with Big Lottery Award.
Warwickshire Mental Health and Wellbeing Collaborative Partn&rshlp,
North Yorkshlr6 Engag8menl and Partscipalion service
Who bonoflts from KeyRing'8 support?
During 2023124 KeyRing provided support to 3081 individuals, 1,621 people in our Networks and community-ba5ed
services and th8 North Yorkshire Engagement and Part￿Ipation Service. alongslde 1460 people using the Ancora
project.
Our flexible, just enough. support enables us lo reach out lo more peopl6 in our local communities. Community Hubs,
group activities and conneclions lo the wider community's resources including clubs. groups and social aclivilies enable
Individuals lo lake control of their lives and build their own noiwork of support. During the year 279 {190/0) of the people
we supported in our N8tworks and community-based services moved on Irom our support.
The funding for our support comes in Ihg main from contracts with Local Authority Social Setvices, slowly we are Seeing
councils, their public health services and Integrated Care Boards pooling resources. e.g., Newcaslle Chain Reaclion,
and the Grirnsby Networks with a greater focus on prevenlalive support. We also receive income through Personal
Budget payments, Individual Service Funds and wilh a small number of self-funders. During the year we renewed our
proje¢l with Self Direcled Futures lo assist us to develop our offer to people who can access Individual Service Funds,
with the aim of increasing people's ckKJice and control over their support. Our project work is funded by grant making
bodies.
The people we support decided lo call Ihemselves Members. as they cfflsidered they were members of a wider nalwork
ol support. We know that our supporl can change lives and we Iherefore believe that moro people should bo able lo
benefit from KeyRing. Whal is imporlanl lo all of us, including KeyRing Members. is choice and control regarding..

KeyRing-Llvlng Support Networks
Year Ended 31°, Mar¢h 2024
'Where l Live,
'Personal life, family and frie￿Is,
'What I do with my lime,
'My community and a betler World.
The Iruslees confirm that they have had regard lo Ihe Charity Commission's guidance on Public Benefit wh8n exercising
any powers or duties lo vthich the guidance is relevant.
Strateglc Rovlew 2023-24
During 2023 we started The Big Conversation. we hdd events and lalked to people we support. staff and volunteers,
other slak8hold8rs. Wo reviewed progress on our Strategic Plan and discussed our priorities for tho future. People could
respond via suNeys. ask questions on KeyRing Facebook. WhalsApp groups and Members Voice group as well as
attend events and meetings.
Over 6 months our Blg Conversations heard from people we support. people who work or volunteer for KeyRing and
thoso we work alongside. People told us lols of things and we'v8 Ilslened and considored everything Carefully. Some
k8y themes were..
Teams told us over and over that KeyRing's membership model provides the besl results for Members, leading
lo real change In people's Iwes.
People lalked a lol about health and health services.
There was also a focus on paid Work for the people we support.
Generally. people fell that we are doing the right things but that we could do mor8. Influence more, conn8Ct
more and expèct mor8.
Our Slralegic Plan was created from those conversations and launched in April 2024. supported by our vislon and
misslon and our commitment lo delivering social care where:
We all live in the place we call home, with the people and Ihlngs we love. in communities where we look out for each
other, doing the things that maller lo us.
Our plan is slrenglh-based and focused on the future.11 stren9lhens Members. control of Iheir own lives and futur8 and
explores how KeyRing uses our connections, parlnorships and resources for change.
We have separated our plan into three themes. Our leading theme is 'We &xp&cl more for people,. Our themes of
championing ¢onnection and oommunily and investing in our future will support us in our key theme.
Outcomes for Members
All KeyRing Members have an individual support plan which Ès co-produced wilh thèm lo maximise Iheir choice and
Control over th8ir support. Members identify and work on the outcomes relevant to them. Our staff are trained to
encourage and enable Members lo18ad Ihelr support as èxpèrts of thalr own experience by..
Using Strengths based conversations, focusing on skills and assets
Including the person's support networks
Considering life 9xperience, age, gender, culture. language. beliefs. identity
Providing accessible information.
Linking with extemal and local organisations and groups, including advocacy
We monitor our own Key Performance Indicators to idenlify where improvements are required and use the feedback
from the annual support salisfaclion surveys. complaints. compliments as part of our work on co-producing our services
with Members.
KeyRing is monitored by Local Aulh¢yltles contract monitoring arrangements including Key Performance Indicators,
Oulcomes Monitoring andlor annual review visits.
During 2023124 there was a national roll out of Strengths Based Support training by NDTI to all frontline staff, 3
workshops ovgr consecutive weeks focussed on

KeyRlng-Living Support Networks
Year Ended 31" March 2024
Exploring Strengths Bas8d conversations.
Outcome & Planning Supporl.
Reviewing Plans.
This training was to build on existlng knowledg6 as a way of 8nsuring that all leams were praclicing strenglhs-based
support.
Co-
rodu¢tlon
Wè have us8d the Making It Real framework and Ihe statgmon15 with teams. With both teams & Members, examples
include
Teams in Croydon and North Wales have used Making It Real We St8temenls for Flexible and Integral8d Care and
Support and w0￿fOrCe to focus on 'Whal good support looks like, and develop their support offer.
Tho joinl Member and team workshop al the Hollins Hub in Oldham explored
Pilot of the Making Safeguarding Personal pack and gel fgedback on the n8w Safeguaiding easy read guid8S.
Online Member handbook lesl with Membgrs and getting fe8dback.
Introduced the health inequalllles programme with Thera Trust.
Explored the Making It Real l and W& Statements for Wellbeing and Independence, living the life I wanl, keeping safe
and well.
In Sheffleld a joint team and Member workshop was held lo plan and develop Ihe new Connect contract, discussing
welcoming new Members. roles that exisling Members may play. agree how sessions are recorded. reviewing m8rkeliw)g
materials and identify what else is needed. Using the Making 11 Real l and We slatemenls for Acllve and supportive
¢ommunilies, keeping family, Iriends and connections.
Dlgltal Incluslon
Our Digital Inclusion Programm8 is in ils Slh year and continues to go from strength to strength. We conilnue to transform
th6 way we work with Members on digital inclusion supporting Mem￿rS to access digllal equipment, online digllal
resources as well as supporting with building confidence Ihrough the learning of new skills.
Over 500 Members have benelited from the programme in terms of exlra support in ihe form of equipment, training,
advice and guidance on using digital equipment.
During th8 y8ar we benefitted from the support of the DOT project and the Digilal Accelerator Programm8, the DOT
project consult, menlor, coach soclal organisalK)ns to help them build digital resilience and confidence. They are
supportlng KeyRing to create a Member digital inclusion & engagement strategy. We have done a slakoholder mapping
exercise gnd SWOT analysls of the digital inclusion & engagement work with Members. The purpose of the slralegy Is
lo ensure as many Members who wlsh lo, get ￿nneCted, slay connected online and gain digital skills.
The digital work continues wilh a quarterty working group showcasing goc#J practice in KeyRing.
We also benefited from working with the Open Universily to Co-design a staff induction guide with Bristol members
looking al the importance of supporting Members wilh lechnotogy. This includes Iraining and resources for new staff
and be used as a refresher guide for existing staff.
Holding a workshop wilh digital volunteers from Abilitynel on how to support people wllh a learning disability to use
lechnology. We showcased three areas (South London. Bextey and Oldham) and Members allended lo share their
stories and experience.
We produce a quarter newsletler showcaslng work done and used as a remlnder of what Ihe programme is and the
resources on offer. Thi5 newsletter is shared with teams and highltght the excellent work around the counlry using cas
studles and photos to demonstrate impacl.
Dlgital Champlons
We have 18 digital champions across the country who ar8 regularly working with Members on their digital skills and glvg
advice and support on how lo stay safe online. These digital champions play a viL81 role in their teams and have an
interest in all things lechnological.

KeyRlng -Llvlng Support Notworks
Yèar Endèd 31*1 Mar¢h 2024
Dlgltal Champlons Network IOCN)
We continue to invest in Digital Unites, Digital Champions Ne￿Ork portal. This training and resource portal helps
support the digital champions by providing valuable national suppori. The DCN portal enables the champions to
complete courses, obtain resources e.g. lesson plans, and engage wilh other champions across the country Irom a wide
variety of organisalions. There are also regular meet up sessions online with tho digital champions sharing learning
and knowledge as well as training sessions on a wide variety of subjects.
Empowerment
Ovar the past year we have 8Stablished a successful Member Voice group. Member represenlalives from across the
country come together virtually lo share good news, feed Into how KeyRing OPFJrates and learn about external
opportunities. This has led lo an increase in opportunities for Members lo represent KeyRing and Iho voice ol olher
Members. Including Learning Disability England's Conference, More than a provider events. and various online
webinars,
A slorylelling workshop was codesigned with Members. The workshop empowers Members to tell Iheir story in an
en9aging and meanin9ful way.
Members and self-advo¢ales produced blogs and podcasts, pri>Juced KeyRing Newspapers and facilitated online social
activilies.
There are hvo Truslees with Lived Experience. Two Members were employed as part of the My Hoalth My Way projèct.
chlevements and Performance
Buslness Development
We have focused much of our development time on retaining and growing exisling KeyRing seNIC8S. Sp8ciflc
a¢hievam8nts include..
The Lambeth Floating Support and Warwickshire Short-Term Vulnerable Adulls Service oonlracls have be8n
successfully retained.
The Somerset neNvork was reiained despite a short nolice period, wilh 10 Members choosing lo continue their support
funded by Personal Budge15. A review of the network place price has increased income, and securing a place on ihe
Somersel Specialist Framework opens further growth opportunities.
6 contracts were extended into 2024125.
A second ne￿Ork in Gateshead was ¢ommissloned, funded by the NHS North East and North Cumbda Inlegraled Care
Board {IC8).
Bexley generaled £35,206 in new income by expanding beyond the commissioned block contract, incorporating spot
purchasing, Direct Paymenls, Individual Service Funds {ISFs>. and a self-funder.
Warringlon generalgd £42,474 In new income by extending support lo people thown lo Mental Health Teams.
ISF development
We have made significant slfides in developing and implementing ISFS to enhance Member choice and conlrol over
Ihelr support. An overview of developments indude-
Bexley:
Development.. Focused on expanding our KeyRing offer and altemattve support options for people to utilise their
Personal Budgels effectively.
Implementation.. Sgcured the first ISF in August 2023. currently managing ISF budgets for six people.
Resources- Developed a suite of SSF resources available for other KeyRing services.
Sheffield City Council..
Co-production: Partnere(i to co-produce Sheffield's ISF offer.
T8sI and Learn Programme.. Selected as otke of Iwo providèrs for the initial phase.

KeyRlng-Llvlng Support Networks
Yèar Ended 31. March 2024
Royal Borough of Greenwich-
Co-production: Engaged in co-producing their ISF offer.
Early Adopter Programme.. Chosen as one of four providers for the programrne.
Tralnlng and Capaclty Buildlng=
ISF Training has been rolled out to all members of the Leadership Team, all the London teams and a number of staff
within the Oldham and Shoffield teams. Further ISF Iraining will be arranged as LAS adopt an ISF offer.
Nelworklng
Through our involvement with Ihe Self.Directed Support Ne￿ork. KeyRing has quickly become a well-respecled ISF
Provlder. We have been asked to presenl al forums such as th8 East ADASS Regional Team meeting, the Lancashire
Provider Network and the 8usiness Development Lead is the co-chair of the Neighbourhood Care Ne￿O[k alongside
Simon Duffy. These opportunilies have led to further opportunilies lo neiwork wilh commissioners and raise the profile
of KeyRing including exploratory me81ings In af8as wher8 we don't currenlly work.
Other examples of profile-raising OPFiorlunili8s include:
Being invited by TLAP lo showcase KeyRing as an innovative provider at the Adult Social Care Training
Conference Integrated Commissionlng.
Conlribuling a case study about KeyRing Community Living Networks which has beeFI included In the
LGA'S Guide on 'Developing a housing wilh support pipeline forpeople wilh a learning dis8bllily 8nd 8ulls¢lG
people.. KeyRing then presented and were a panel member al the launch of the LGA Guida which was
attended by 100+ servlce directors and commissloners.
Workforce
Employment Horo ￿$ our now HR and Payroll syslem Ihal consolidates tThesheets. expenses, and all 8mployee-r6laled
information Into one platlorm. Thls integrallon has slreamlined our processes and reduced the risk of dupllcalo enlrles.
11 will also enhance communication wilh our workforce, allowing us to beller gauge their well-being. Whilg there Ss still
work lo be done to fully implement it, we are now moving to the nexl phase ol our digilal slralegy.. replacing the finance
system.
We￿¢ also nollced an improvement in the quality of applications during our rfycrultment pr¢Jc8S5, and vacancy rates
have stabilized.
Reward
The board has decided to malnlaln our status as a Voluntary Llvlng Wage Employèr, which is a positive development.
This decision has resulted In a significant wage Increase for our frontline workers. helping us rernaln compellllve.
However, the additional cosls have not yet been fully offset by increases In Local Authority Contracts, so this remains a
focus area. Additionally, we have awarded an 80/4 pay increase lo all olher employees lo show our apprecialion and
help wilh the rising cost of living. We've also increased the Irainlng budget per employee and are exploring other low-
cost ways to reward our staff for Iheir contributions lo KeyRing.
Learnlng and Developmont
Our Learnlng and Development Manager, initially appointed on a tempordry basis. has now been confirmed as a
permanent role due to the slgnificanl impact and benefits il brings.
We have establlshed a bi-monthly peer group for our Support Coordinators lo sharo ideas. provide support, and develop
management skills for future opportunities.
As parl of our digital strategy, we introduced a new Learning Managemenl Platform called Thé Léarnlng Zone. Allhough
it's slill in Its early stages, it promises to improve the quality of Iralnlng, access to training, and monitoring capabilities.
Inslghts tralnlng and individual profiles have been rolled out lo all teams nationwide and have been very well recelved.
We aTe now supporling managers lo keep Ihls Initi81ive active and deliver further team sessions locally.
The indudion and probation process has been Ihoroughly revamped and now seNes as a hIg￿qualItY Introduction to
KeyRlng and the first part of our new Keystèps d8v&lopmént programm& for all employees.
We have also conlinued our leadership development Ihrough Impellus.

KeyRing-Living Support Networks
Year Ended 31$1 March 2024
Wollb•ing
The Wellbolng Portal is proving popular, and employees are very salisfied with TELUS Health. which provides our
Employee Assistance Programme and an app lo support daily well-being.
We have improved our scruliny around personal safety plans to ensure Ihey are meaningful and tailored lo individual
work aclivities and rlsks.
Digltsl
We have started to introduce slngle slgn-on for system510 51reamline access and improve Security, This is a long-term
project as each system presents unique challen9es in how they interact with others.
We are reviewing the system we use lo support Members and are considerlng whelh6r to deslgn our own or purchase
an off-lhe-shelf solution. A User Design group has been established to foctss on this and d&lermino our oxacl needs.
The Induction and probatlon process has been thoroughly overhauled and is now a high quality introduction to KeyRlng
and the flrsl part of our new Keysteps development programm6 for all employees.
We have conllnued to run our Leadership development Ihrough Imp811us also.
Communlcatlon
Global connection work continues. This year saw us extending thls further through our engagements with Cillzen
Ne￿ork and our commitment lo leading the Global Self-Dire¢led Suppori Network.
A new web page has been created that is speciticalty for Memb8rs. 11 conlains the new Member handbook and other
ewly created documentslpolicies in plain English. 11 means that all Members can see what they can expect from
KeyRing.
Alongsid8 work lo develop the hubs. we have created an intranet site Ihal enables hub leads lo sharè ideas and
Informalion. The sit8 is a directory ol ideas lo accompany more formal sessions that are r8quir6d. 11 is well organised
and mak8s good use of connections. Very lilue of whal we share has been produced in hous8. For example, we would
not cr8al8 easy read guides lo voting when we can use our connection with My Vole My Voice and share their work.
Fundralslng and Grants
KeyRing generally does not raise funds from thè publiq very occasionally staff or volunteers offer to und6rtak8 a
sponsored aclivily and donale the proceeds lo KeyRing. In 2023124 there were no such activities undertak8n, and we
have no plans lo develop fundraising activities with the general publ￿.
KeyRing does apply for granl funding from charitable trusts and other organisalions and agencies lo develop new ideas,
o.g. the Ancora Project in Oldham is funded by the Nalional Lottery, The Getling Going Iraining programme lo develop
work readiness skills received ESF funding.
We were su¢¢essful in applylng for Ihe following granls
Big Lollery granl for Ancora Projects - £89,700
Sarah Lee¥ Hardship lund - £38,390
Criminal Justice work - £24.622
Boccia Sport England giant - £14,770
Home from Hospltal pilot granl - £13,500
Newcastle Memory Tea group - £5,000
Action Together- Household grant £3,707
Ancora Project
The Big Lottery funded Ancora Project is a non-profit collaboration be￿een KeyRing, Christians Against Povarty (CAPI,
Oldham Foodbank and Side by Side Counseling services. We are halfvvay into 3 years of continualion funding from the
Big Lollery.
The longer-term impact of the ¢harily's work
As local authorities reduce the lime available for support lo vulnerable people and the number of people eligible for any
slalutory fijnded 5UPPOrt, we have been keen lo ensure thal Ihe impact of our inlervenlion is sustainable.

K•yRlng -Llving Support Networks
Year Endéd 31st March 2024
We have sought alternative sources ol funding lo address unm81 need and worked wilh partners and communities lo
Idenlify activity that will make the biggesl differenc8 and can be replicated.
We have a timely opportunily lo promote a proven approach that meets emerging requirements from Local Aulhorilies
to provide assevstrength-based approaches thal enab18 people to Ilve ordinary lives in supportive communllles.
We have been workir)g closely with organisations from Scotland, The N8therlands, Austria, Flnland. New Zealand who
have developed their take on KeyRing Network5 to create a global network lo explore how we move from servlces who
access the community lo services that are a valued part of their community. Folkiwing our first international wgbinar wo
have joined Citizen Network lo lacililale wider connections and conversations.
nanclal Review
Transactions and financial position
The charity has pr6pared theso accounts for Ihe year ended 31 Mar¢h 2024 in accordance with Ihe requirements of
FRS102
The Injstees are pleased to report that the charty has genèrated an ¢)peraling surplus of £206.715 (£15,347 in 2022123).
The year saw a 7Yo increase in income from £4.091,104 lo £4,369.531 This is mainly dua lo inflationary Increases on
¢onlracls received in the year. Charilable expenditure also increased by on prévious year ¢Jue to the living wagg
increase and the general cost of Ilving rises seen through the year. The financial posS1Son of the charitable company
rèmains stabl6.
The Stslemenl of Financial Activities for the year shows 10181 surplus of £206,715. There was a net transfer of £22,220
lo deslgnaled funds. The restricted funds stands al £ 99,158 {2023.' 51.635) as al 31 March 2024. The unrestricted
designaled funds stands al £4,602,24612023'. £4.591,824) as at 31st March 2024: these funds are sel aside by the
Iruslees lor the purpos6 sel out in note 15 lo the financial slalement. Unrestricted General fund5 are £978,470(2023:
£838.153) Total funds have increased lo £5.679.873.
Although Ihe past few years have been diificult in terms of general conditions of the economy and the government pollcy
relating to spgnding cuts. KeyRing has continually strived to provide qualily seNice wilh less money.
Re¥eprfes Policy
The trustees have eSta￿[Shed th8 lev81 of res6rv6s (Ihal is those funds Ihat are freely avai18ble} thal the charitable
company ought to hav8. Reserves are needed to:
pursue the growth Strategy
cover at leasl Ihr8e monlhs equivalent cost ol running the charitabl8 company in a decision lo cease operations
protect against polenlial loss ol existing contracts
fund short term delicils on partially full Netwoiks on subsidy contracts.
In 2023124, the Board notes that reserves indud8 the un9ncumbered property in Corsham Street, invaslments wllh
M&G Charifund and Sustainable Mulli Asset Fund. The trustees note that the M&G investment has slightly decreased
in value bul this is recognised as a long term investment and Ihe trustees were aware of the risks when Ihe inveslmenl
was acqulfed.
Rlsk management
The trustees have a ri3k management strategy which comprises:
a quartèrly review of the risks the charitable company may face
the eslablishmenl of systems and procedures to mitigate those risks
implementation of procedures designed to minimise any potential impact on the charitable company should
those risks maleTialise.

K•yRing-Llving Support Networks
Year Ended 31" March 2024
During 2023124 the trustees continued lo contend wth risks. As well as Ihe Foundation Living Wage increase and the
impacl of rising inflation increasing our expenditure. The impacl of the curfenl econofflic and political changes is regularly
reviewed by the Board in order to provide a robusl response lo ensure long term survival of the organisation. A key
elemenl in the management of financial risk is Ihe selting of 8 reserves policy and ils regular review by trustees.
Informallon Se¢urlty and Data Protedlon
KeyRing is Cyber Essentials Plus accredited and works to the principles of IS027001 (where appropria18} W8 have
continuous improvement approach lo information and cyber security, wothng in partnership with TSG who provide the
Dig5tal Snfraslfucture.
TSG mainlaln an Infomialion Security Policy and have IS027001, IS09001 and IS014001 accredilalions. A copy of tha
TSG Information Security Poltcy has been supplied lo KeyRing and is availabl8 on request.
KeyRing hold Infomialion on the people we support. our emptoyees. volunteers. commissioning bodies and olher
suppliers or partners. we aim
To ensure all information held within KeyRing's digital infraslruclure is secure and prolected from any external
allempls lo access our data or systems.
To ensurè all users of our digilal Infrastructure are fijlly trained and understand the importance of the parl they
play in keeping KeyRing secure.
To ensure all those who work on behalf of KeyRing are equally ¢ommilled lo Ihe highest $18ndards of
Information Security.
To be prepared, as much as is possible, for any evenl in advance lo minimise the impacl.
To conlinuously18arn and d8velop our approach to infomiation security.
KeyRing reviews data and security breaches as they happen and addresses issues wher6 they arlse to provanl further
occurrences. There were no reportable breaches in the year 2023 10 2024. The Risk Register specifically refers lo Cyber
and Information Securily as key risks lo Ihe organlsalion and w8 have noted relevant Controls in pla¢8 lo manage and
monllor the process.
Structures Governance and Mana
ement
KeyRing is a registered charily (No. 1054234} and a company limilod by guarantee (No. 3176431).11 has been working
in ils present form since 5 April 1996 when il was registered as a charity. Prior lo this, KeyRing was a reglslered
¢harilable trust {No.11)01220).
The governing documents are Memorandum and Artides of Association, the Arlicles ware revlewed and revisod in
November 2016.
KeyRing has two area offices-. in London and Oldham. There are small satellile offices in Croydon, as required by
contract. Much of the lime of our fronl-llne workers is spent 'in the field,, working with Member5. KeyRing rnainlains a
cosl-effectlve structure of management which provides the maximum possible number of support hours whilst ensuring
adequate r8sourc8S to maintain a rigorous system of supervision and the flexibility lo respond lo emerging demands.
The Chief Execsjtive reports to the trustees ol the charilable company who meel quarlerly. There is an Inlegraled
Governance Subgroup which considers malters such as the budgel, Ihe investment of funds, ￿muneration of staff and
provides an audil and scrutlny role. This grwp comprised three Irustees, and the Chief Executive.
The Board focuses on slralegic decision making and delegales the day-lo-day managemenl to the Chief Executive. The
Board ensures Ihe Ser)ior Managemenl Team have in place the necessary controls and systems to achieve the
oulcomes specified in all our conlracls. KeyRing has a Quarterly Quality Meetuig. which brings together different Quality
strands and our own internal KPI monitoring processes, including outcomes and satisfaction survey resulls. The Senior
Managemenl Team monilors and reviews progress on organisalional plans, service objectives, policies and procedures
and oversees a programme of audits focusing on specific areas ol quality l improvement. The annual organisalional
planning cycle uses the Quality information to ensure key areas of improvement are addressed al slralegic, team and
local level.
io

KeyRing-Living Support Networks
Year Ended 31° Mar¢h 2024
Pay Policy for Senlor Staff
Tho Irustges who are also directors of the charitablg company givé of th6lr time freely and no Iruslee recelved
remuneration for the year. Details of trustees. expenses and related paty transactions are disclosed in notg 7 to the
accounts.
In setting the r8mungralion of the CEO and revi8wing il, the Irustees lake 8XP8rt independent human re50urcas pay and
benefits advice lo help them make their decisions, The ITUStees consider how a fair salary can be set considering the
following-.
the purposes, aims and values of Ihe charity and ils beneficiary needs..
the type of skills, experiences and competencies that the charity needs from ils CEO.,
the charity's ability to pay. This includes the cosl to the ¢harity of raising pay, and whether il is sustainable, and
how appropriate the level of pay. and any pay increase is in the context of the charity as measured against th8
n6ods of Ils charilabla purposa and beneficiaries:
their assessment ol the charity's performance and the CEO'S perfomiance against expec18ts'on, both short and
long term.,
the likely impact on and vlews of bèneficiariès. funders. donors. volunte6rs and pot6nlial volunteers. where
appropriate
Trustees take specialist advice on setting the pay level of all senior staff including the CEO, pay is reviewed regularly
and nomially adjusted In accordance ￿1h a benchmaTk of similar role5 in peer organisations in the sector. Tho
remuneration is sel within the lower quartile of the range for similar roles.
Trustees Recruilmenl
Trustees are r8cruited based on the skill mix of Ihe existing Iruslees. lh8 needs of the organisalion and our slralegic
objectives. This includes trustees with lived experience of receiving services. Wh8n vacancies for Iruslees exist, these
are advertlsed nationally, c8ndidales are then short-lisled and inlerviewad, and lh8 most suitable c8ndidale is appointed
by the Board Appoinlmenl Panel who include KeyRing Members.
During the year the presiding Chair, Joanne Land. resigned from the Board and Nick Grinham became the Chalr of the
Iruslees. Francis Chiwariro is tho Treasurer and is the Chair of Ihe Integrated Governance Sub-Group which oversees
Ihe linancial str81egy of KeyRing.
Trustees. Induction and training
New Irusleès are provided wllh an Induction pack consisting of Ihe governing documents, previous Ihfe8 years, trustees,
annual reports and linanclal statements and policies and procedures of the charitable company.
Trustees are encouraged to attend appropriate exlernal training evenls where the58 will prove useful to Ih8ir role in
KeyRing. All Iruslees receive 8ccessible induclion Iraining and extenslva support throughout thelr tenure to ensure they
are fully equipped lo lead KeyRing.
Dlverslty
Our vision Is lo be truly representative of the communilies ￿￿ serve. In addition to fulfilling our responsibility lo promote
equal opportunities in all aclivilies, we are committed lo developing an organisational culture which values people from
all backgrounds and seclions of society. We recognise and celebrale the contribution everyone can make lo our work.
In 2021 we sel up the Diversity Group to support us to develop this work further.
We aim to reflect diversity on our Board, in our leadership leam, amongst our staff. volunteers and Members. il is aboul
fullilling our polenlial, creating the right culture for talent to flourish and creating an exceptional organisalion that serves
our Members well.
li

KeyRlng-Llvlng Support Networks
Year Ended 31" March 2024
Two members of Ihe Leadership Team hav8 completed a Level 7 Module enlilled Strategic Approaches to Diversity.
Equality and Irbclusion. Focussing on different aspects of Ihe organisalion their final reports will contribute to our EDI
activity as part of th8 next strategic plan.
Partnershlps
Tha Ancora Project Is a successful partnership. led by KeyRing, with Christians Against Poverty {CAP), Oldham
Foodbank and Sid6 by Side Counseling services.
We also work with our partners Mental Health Concern and S8arch lo deliver Chain Reaction, supporting socially
isolated older peopl8 in Newcastle.
We are part of the Wellbeing for Warwickshlrè Collaborative Partnership delivering a C￿Mpreh0n$1v& prevenlalive
Wellbeing service across the County.
KeyRlng continues lo work with 'Neighbourhood N8tAwrks', an ind8pendent organisatson constitut8d to replicate
KeyRing's work in Scotland.
KeyRing is a partner organisation with Think Local Acl Personal and an organisalional member of Learning Disability
England, Voluntary Organisalions Disabilily Group. Association of Mental Health Providers, Coalition for P8rsonallsed
Care and is part of the Social Care Futures movement.
K6yRing is open lo partnerships al every level and espe¢ially where such relationships may enhanee stability and
growth. Over the years there have been requests for information, partnership and sometimes technical support from
KeyRing by organisalions from New Zealand, Auslfalia, Ireland. Finland. Denmarf( and the Netherlands, olc., who have
a stron9 admiralion for our principles and model of support. During 2023124 we have supported Ihe establishment of a
global network for organisalions developing the network model in their countries.
statement of trustoos, résponslbllities
The Iruslees {who are also directors ol KeyRing Living Support Nelworks for the purposes of company lawl are
responsible for preparing the Report of Ihe Trustees and the financial stalem8rils in accordance wllh applicabl& law and
United Kingdorn Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law rgquires the trustees lo prèpare financial slalemenls for each financial year, which give a true and fair
View of the slate of affairs of the charilable company anrj of the incoming resources and application of resources,
including the income and exp8ndiluT8, of the charitable company for the year. In preparing these financial slalements,
the Irust&8s are required to-
S818cI suitable accounllng policies and then apply them consislently..
observe the methods and principles in the Charities SORP-
make judgemenls and estimales that ale roasonable and prudent.,
state whether applicable UK Accounting Standards have been followed. subject 10 any material doparlures
disclosed and explained in the financial statements.
prepare the financial slaiemenls on the going concern basis unless it is inappropriat8 lo presume that the
charitable company will continue in operation.
The Iruslees are responsible for keeplng adequal6 accounting records that disclose with reasonable accuracy at any
lime the financial position of the charitable company and enable Ihem to ensure that the financial slatemenls comply
with the Companles Act 2006. Th8y ar8 also responsible for safeguarding the assets of the charitable company and
hence for laking reasonable steps for the prevention and deleclion of frdud and other irregularities.
12

KeyRing-Llvlng Support Networks
Year Ended 31" March 2024
The trustees are responsible for maintenance and inlegrily of Ihe corporate and financial information Included on the
charitable company's website. Legts181ion in the United Kingdom governing the preparatlon and dissemination of
financial statements may differ from legislati(￿ in other jufisdiclion.
Infomiallon providèd to audltor
In $0 far as the Iruslees are aware there is no relevant audit infomialion of which the charitable company's auditor is
unaware- and the trustees have taken all steps Ihal they ought to have lakon to make themselves aware of any relevant
audil information and lo establish that the auditor is awaro of that information.
Auditoi$
In ac¢ordan¢e with the company's articles. a resolution proposing that SCB {Accountantsl Ltd. be reappointed a8
auditor of the company will be pul al a General Meeling.
Approved
y the trustees on
signed on their behalf by .
Nlck Grlnham (Chalrl
13

KeyRlng -Llving Support Networks
Year Ended 31" March 2024
INDEPENDENT AUDITORS REPORT
TO TtrIE MEMBERS OF KEYRING LIVING SUPPORT NETWORKS LIMITED
Oplnlon
We have auditod the financlal slalements of KeyRing Living Supporl Networks (the 'Charity'> for the year ended 31
March 2024 which comprise the statement of financial aclivilies. Ihe slatemenl of financial position, the stalemenl of
cash flows and the notes to the financial slalemenls, including a summary of significant accounting policies. The financial
reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting
Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and
Republic of Ireland (Uniled Kingdom Generalty Accepted Accounting Pracli¢&).
In our opinion, the financial slalements..
give a true and falr view of tho stale of the charilable company's affairs as at 31 March 2024 and of SIS Sncoming
resources and application of resources, for the year then ended.,
have been properly prepared in accordance wilh United Klngdom Generally Accepted Accounting Practice. and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basls for oplnlon
We conducted our audil in accordance with Inlernalional Standards on Auditing (UK) {ISAs (UK)) and applicable law.
Our responsibilities under Ihose standards are further described in the Auditors responsibilities for the audit of the
financial statements section of our report. We are independenl of the Charity in accordance wlth Ihe elhieal roquirements
that are relevant lo our audit of the financial slalements in the UK, induding the FRC'S Ethical Standard, and we have
fulfilled our other ethical responsibilities In a¢¢ordan¢e wilh these requirements. We believe that the audil evidence we
have oblalned is sufficient and appropriate to provide a basis for our opinion.
Concluslons rolating to going concern
In auditing the fin2n¢ial slalèmenls, we have concluded that Ihe trustees, use of the going concern ba$1$ of a¢￿untIng
in the preparation of lh8 financial statements is appropriate.
Based on the work we hav8 P8rformed, we have not identified any material uncertainties relating lo events or Condillons
that, individually or collectively, may cast significant doubl on the charitable company's ability lo continue as a going
concern for a period of al least Iwelva months from when the financial stalemenis are authorised for Issuè.
Our re5ponsibililies and the responsibililies of the trustees with respecl to going concern are described in the relevant
sections of thts report.
Other Informatlon
The other Information Gomprises the information included In the Irustees. annual report. other than the financial
statements and our auditor's report thereon. The Iruslees are responsib16 for the other information contained within the
annual report. Our opinion on the financial slalemenls does not cover the other information and. oxcepl to the extent
otherwise explicilly slated In our rgport. we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing $0, consider whather the other information is materially
inconsistent with the financial statemènts or our knowl8dge obtained in the course of the audit. or otherwise appears lo
be materlally mlsstated. If we identify such material inconsistencies or apparent material misstalements. we are required
to determine whether thi5 gives rise to a material misstatement in the financial statemenls themselves. If, based on the
work we have perfomied, w8 conclude Ihal there is a malerial misstatement of this other Information, we are required
lo report thal fact.
We have nolhlng to report In this regard.
14

KeyRing -Living Support Networf(s
Year Ended 31st March 2024
INDEPENDENT AUDITORS. REPORT (CONTINUED)
TO THE MEMEBERS OF KEYRINGIIVING SUPPORT NETWORKS LIMITED
Oplnlons on other matters pr6s¢Tlbed by tho Companles Act 2006
In our opinion, based on the work undertaken in the cours6 of our audit..
The information glven in the trustees, annual report for the financial year for which the financial sla18menls are
prepared, which includes the directors, report prepared for the purposes of company law, is consislenl wilh the
flnancial sta16ments- and
The directors, report included within the Iruslees. annual r8POrt has bèen prepared in accordance with applicable
legal requiremenlg.
Matters on whlch we are re9ulred to report by exception
In Ihe light of the knowledge and understanding of th8 Charlty and ils environment obtained in the course of the audit,
we have not identified material misslalements in Ihe directors. report included within the Iruslees. annual report.
In the light of the knowledg8 and understanding of lh8 company and ils environment oblain6d in Ihe course of the audit,
we have not idenlilied material rnisslatements In the Iruslees. annual report. We have nothing to report in respect of the
followlng matters in relation lo whlch the Companles Act 2006 requlres us to reF)ort to you If, In our oplnion..
adequate accounting records have not been kepl, or relurns adequate for our audit have nol been rec81V8d from
branches nol visited by us- or
Ihe financial slalemenls are not in agreement wSlh Ihe accounting records and retums; or ceriain discbosur83 of
Irustees, remuneration specified by law are not mad8,' or
certain disclosures of trustees, remuneration sp8cilied by law ale nol Made; or
we have not received all the informallon and explanalions we require for our audit.. or
th8 trustees w8re not 8nlilled lo prepare Ihe financial statements in accordance wllh thè small eompanios regime
and lako advantage of Ihe small companies. exemptions in preparing the trustees, annual report and from the
requirement to preparè a slralegic r8POrt.
Responslbllltles of ¢TUSt8es
As explained more fully In the slalement of truslees. annual responsibilities. the Iru5t085, who are also Ihe dlr&¢tor8 of
the Charity lor the purpose of company law, are responsible for the preparation of the flnancial slalements and for being
satisfied that they give a true and fair view, and for such inlernal control as the Irustees determine Is necessary lo enable
the preparation ol financial slalements that are fre8 Irom material mi551alement, whether due to fraud or error. In
preparlng the financial slatemenls. the Iruslees are responsible lor assesslng the Charity's abilily to continue as a going
concern, disclosing, as applicable, matters related lo golng concern and using Lhe going concern basis of accounting
unloss the Iruslees eilher inlend lo liquidale the charilable company or lo cease operation8, or have no realistic
allernalive but lo do so.
Auditor's responslbilities for the audlt of thè flnanclal statemènts
We have been appointed as auditor under section 145 of the Charities Acl 2011 and report in accordance with
re9ulalions made under section 154 of Ihal Acl.
Our obleclives are to obtain reasonable assurance aboul whether the financial stalemenls as a whole are free from
malerlal misslalemenl, whether due lo fraud or error. and to issue an auditor's Teport that includes our opinion.
Reasonable assurance Is a high level of assurance bul is not a guarantee Ihal an audit conducted in accordance with
ISAS {UK} wlll always delecl a material misslalement when il exists. Misslatemenls can arise from fraud or error and
are considèred material if, individually or in Ihe aggregate. they C￿ld reasonab￿ be exp6cled lo influ8nc6 the economic
decisions of users taken on Ihe basis of these financial slalements.
15

KeyRing-Living Support Networks
Year Ended 31" March 2024
INDEPENDENT AUDITORS. REPORT (CONTINUED)
TO THE MEMBERS OF KEYRING-LIVING SUPPORT NETWORKS LIMITED
The extent to which our procedures aro capable of detecting irregularities, in¢ludlng fraud, is detailed below:
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line
with our responsibilities, outlined above. lo delect material misstatements in respecl of irregularities. including fraud.
We gained an understanding of the legal and regulatory framework applicable to the company and the industry in which
il operates, and considered Ihe risk of acts by the company that were contrary to applicable lav￿ and regulations,
Including fraud. We discussed with the Directors the policies and procedures in place regarding compliance with laws
and regulalions. We discussed amongst the audit team the identified laws and regulations, and remained alert lo any
ndicalions of non-compliance.
During the audit we focussed on laws and regulations which could reasonabty be expected to give rise lo a material
misslalement in the financial slalemenls. including. bul nol limited lo, Ihe Companies Act 2006. UK lax legislation.
Charity Act 2011, SORP 2019. Our lesls included agreeing the financial stat8ment disclosures lo underlylng supporting
documentation and enquirles with management.
Our procedures in relation to fraud included but were not limited to.. inquires of managem8nt whether they have any
knowledge of any actual, suspected or alleged fraud, and discussions amongst the audit team regarding risk of fraud
such as opportunities for fraudulent manipulation of financial slalemenls. We determined that the principal risks r8laled
lo posting manual journal entries lo manipulate financial performance and management bias Ihrough judgements Sn
accounting eslimales. We also addressed the fisk of managemenl override of internal conlrols. including lesling journals
and appropriateness ofolher entries in the nominal ledger- reviewing transactions around the end of the repotling period.
and evaluating whether there was evidence of bias by the directors that repr8senled a risk of material mlsslalemenl due
lo fraud.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities. Including those
leading lo a material misslalemenl in the financial slalemenls or non-compliance with regulation. This risk increases the
more that compliance with a law or regulation is removed from the evenis and transactions reflected in the financial
slalemenls, as we will be less likely to become aware of instances of non-compliance. The risk is also grealer regarding
Irregularities occurring due lo fraud ralher than error. as fraud involves inlenlional concealment, forgery, collusion,
omisslon or misrepresentation.
A further description of our responsibilities for the audil of Ihe financial slalements is located on the Financial Reporting
Council's website al www.frc.org.uklauditorsresponsibililies. This description forms part of our Report of Ihe Indapandenl
Auditors.
Use of our report
This report is made solely lo the charilable company's members, as a body. in accordance with Chapler 3 of Part 16 of
the Companies Act 2006. Our audit work has been undertaken so that we might slate lo the charitable company's
members those mallers we are required lo slate lo them in an audilols report and for no other purpose. To Ihe fullest
extent permitted by law, we do not accept or assume responsibility lo anyone other Ihan the charitable company and
the charitable company's members as a body, for our audil work. for this report, or for the opinions we have formed.
Jeffrey Bor
nior Statutory Audltor}
For and on behalf of
SCB (Accountants) Ltd
Chartered Accountants & Statutory Auditors
31 Sackville Stroot
Manchester
M13LZ
Dale=.....
c*
161.l.l.l.....-.
16

KeyRlng -Llvlng Support Networks
Year Ended 31st March 2024
STATEMENT OF FINANCIAL ACTIVITIES
(Including income and expenditure account)
For the year ended 31 Mar¢h 2024
2024
2024
Unrestrictèd Funds
Deslgnated
G¢neral
2024
2024
Total
Funds
2023
Total
Funds
Restrict8d
Funds
Noles
Incomlng resources from:
Charltable activlliès
Olher Incoming Resources
Investment income
3.944.447
13.399
243.973
167,711
4,112,158
13,399
243,973
3,832,192
40,968
217,944
Total Income
4.201.819
167.711
4 369 530
4091104
Expondlture
Cost of r8ising funds
Expenditure on charitable
activities
Governance
234.903
234,903
230,075
3,344
3.717.287
87.092
120.189
3.840,820
87,092
3,762,753
82,929
Total expondlturo
4,039 282
120,189
4162 815
4 075 757
Net incomel<expendlture) for the year
{3,344>
162.537
47,522
206,715
15,346
Transfers between fvnds
22,220
18,876
22.220
140,317
47.522
206,715
15,346
Nel Gainiioss on Investments
11
Net mov8m8nt In funds forthe
year
10,423
140,317
47,522
198,262
124,4891
Total funds, brought fotward
4,591.822
838.153
51,635
5,481,610
5,506,100
Fund balan¢es at 31st Mar¢h 2024
4,602.245
978,470
99,157
5,679,872
5,481611
The siatemenl of financial activilios also complies wilh the requirements for an Income and oxpgndilure account under
tha companigs AGI 2006.
The slalement of financial activities indudes all gains and losses recognised in the year.
All income and expenditure derive from continuing aclivits'es.
The notes on pages 24 10 31 form part of these accounts.
17

KeyRlng-Living Support Nelwork$
Year Ended 31°, March 2024
BALANCE SHEET
As at 31 March 2024
2024
2024
2023
2023
Notes
FIXED ASSETS
Tangible assets
Investment Property
132,582
2,900,000
135.926
2.900.000
3.032.582
3,035,926
CURRENT ASSETS
Debtors & Prepayments
Investments
Cash al bank and in hand
10
11
578,378
949.664
1.460.767
2.988.809
649.921
958,117
1,101,022
2,709,060
12
CREDITORS
Due with in one year
13
341,519
341,519
263,375
263,375
NET CURRENT ASSETS
2,647,290
2,445,685
TOTAL ASSETS LESS CURRENT LIABILITIES
5 679 872
5 481,611
FUNDS
Unr8Strlcted Funds
Unreslrt¢led - Designaled funds
Unrestricted General funds
16
4.602.245
978.470
4,591,824
838 153
16
5,580.715
5,429,977
Réstrl¢tÈd funds
16
99,157
51,635
Total charity funds
5,679,872
5.481,611
The Trustees have prepared the financial stalemenls In accordance with seclion 398 of th8 companios Acl 2006 and
$eclion 138 of the charities A¢t 2011. These financial statements are prepared in accordance wilh Ihe special provision
of P8rl 15 of the Companies Act relating lo small companies and constitute ihe annual financial slalemenls required by
the companies Acl 2006 and are for circulation to member of the company.
These financial statements were approved by Ihe truslees on
are signed on their behalf by..
Francls Chlwarlro
Trèasurer
Nick Grlnham
Chair
The notes on pages 24 to 31 form part of these accounts.
18

KeyRing-Living Support Networks
Year Ended 31°, March 2024
STATEMENT OF CASH FLOWS
For the year ended 31 MaTch 2024
2024
2023
Note
17
Cash used in Operating Activities
115.773
116,868)
Cash flows from Invesling activities
Inlergsl Income
Rental Income
Purchase ol Investments
Cash provided bylused by investing aclivities
64,392
179,580
43,145
174,798
500.000
(282,057)
243,972
IncreasellD8crease) in cash for the year
359,745
{298,925)
Cash and Cash ?qulval•nt at Iho beglnnlng of the year
1,101,022
1,399,947
Cash and Cash equlvalent at the end of the year
1,460,767
1,101,022
Reconciliation of not movoment In funds to cash flow from operatlng actlvltles
2024
2023
Nel movement in funds
Add back depreciation charge
Inveslmènl income
Ilncreaselldecreas8 in deblors
Increaselldgcreasel in creditors
Nel cash prov¢ded by (used inl operating activities
206,714
3,344
{243,973)
71,543
78.145
115,773
15,347
3,344
1217.9441
194.286
(11,901)
{16,868)
19

KeyRlng-Llvlng Support Networks
Year Ended 31" March 2024
Notes to the financial Statements
1. Accounting Policies
The principal aceounllng policies adopted. judgements and key sources of estlmauon unc&rtainty in the
preparalion of lh6 financial statements are as loltows:
Legal Status
The charlty is a company Ilmited by guarantee and has no share capital. In Ihe event of the charity being wound
up, the liability In respect of Ihg guarantee is limited to £1 per member of the charity.
a> Basis of preparation
The financial stalemenls have been prepared in accordance with Accounllng and Reporllng by ChaTltles'.
Slalement of Recommended Practice applicable lo charities preparing their accounts in accordanc6 with Ihe
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102} (effeclive 1 January 20191
(Charity SORPIFRS10211. the Financial Reporting Standard appI￿able in the UK and Republic of Ireland
IFRS102) and th8 Companies Act 2006.
KeyRing - Living Support Networks meels the definition ol a publi¢ benefit enlily under FRS 102. Assets and
liabilities are initially recognised at historical cost OT transaction value unless othernise staled in Ihe relevant
accounting policy nole{s).
The financi81 slalemenls are prepared in sterling, which is the fijnctional currency of the chari18bl8 company.
Monetary amounts in these financial slalement are rounded lo the nearest £.
b) Incoming Resources
Incoming resources are the amounts derived from the provision of charitabla $6rvlces and the receipts of grants
and gifts falling within the ¢haTiiable company's ordinary activities.
Incoming resources for the provision ol charitable services are deferred to the period lo whlch they relate.
Voluntary income received by way of gifts and donalion is included in full when r8ceived. Revenue grants are
credited to incoming resouices on the earlier of when they are receNed or when they are due. Where grants
relate lo a specific future period, Ihey are deferred to Ihat period.
cl Fund Accounting
Unreslrlcted fur)ds are available to spend on activilies that further any of tha purposes of the charity.
Designated funds are unrestricted funds lor Ihe charity which th8 Iwstees have decided al their discretion lo sel
aside to u58 for a specific purpose.
Restricled funds are ¢Jonations which the donor has specified aro to be solely used for parlicular areas of the
charlty's work or for specific projects being undertaken by the charity
d) Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to mako a paymènt lo a third party, il
is probable Ihal selllemenl will be requirèd and the amount of the obligation can be measured r8liably.
Irrecoverable VAT is charged as a cosl against the activity for which the expenditu￿ was incurred.
e) Allocation of cost
Costs are allocated directly lo nelworks or projects where they can be idenlifigd as relatlng 501gly lo that prolecl.
Certain olh8r cos15 and stalf costs are attributable lo more Ihan one acltvity. In these cases the cost5 have been
20

KeyRlng-Living Support Networks
Year Ended 31$¢ March 2Q24
apportioned to the individual activities the basis of time spent by the staff on matters relating lo those
activities. C8ntral support costs have been allocated on the basis of resources used.
Where possiblo. costs are allocated dIre¢l￿ lo the activity lo which they relate and to individual networks.
Governance costs comprise all cosls relating to th8 public accountability of the charitable company and Ils
compliance with regulalion and good practice. These costs include trustees, expenses. audit costs and Ihe
apportionment of the Chief Execulivo's and other Senior Managers. lime In facllilating the governance of the
Iruslees,
Operating lease agreemonts
Renlal applicable to operating leases where subslantialty all of the benefits and risks of ownership remaln with
Ihe lessor are charged against income on a stratght- line basis over the period of the lease.
Capttallsation of Assets
Assets purchased with a unit cost of £1,000, or more (unless they are laplops or similar devicos) are capilalised
and included in the financial statements at Iheir cost Value. Laplops and similar mobile devices are treated as
revenue cost in the year of purchase.
Tanglble Ilxed Assets
Tangible fix8d assets, other than investment properties. are depreclaled over their useful lives taking into
account residu81 values, where appropria18. The actual live5 of th8 assets and rasidual values are assed
annually and may vary depending on a number of factors. In re-assessing assgt Iiv8s, laclors such as
technological innovation, producl life cydes and maintenance programmes are taken into account. Residual
value assessmenls consider issues such as future market conditions, th& remalnlng Ilfe of the 8ssel and
projected disposal values.
Tangible fixed assels are slated al cost less depreciation. Depreciation is provided at the following annual rates
on cost in Ofder to write off each asset les$ ils residual value over its expected useful lifé.
Compuling Equipmenl
33%
Furniture fixtur8 and fillings
25%
Property
2Y.
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offgred.
Prepayments are valued at the am(wnl prepaid net of any trade discounts due.
Creditors and provl$lon$
Creditors and provisions are Tecognised where the charity has a prosenl obligation resulting from a past event
that will probably result in the Iran5fer of funds to a third party and the amount due to selue the obligation can
be reliably measured or eslimaled. Creditors and provisions are normally reco9nised al Iheir 5elllement amounl
after allowing for any trade discounts due.
Investment properties
Inv¢stMenl properties are measured at fair value al each ￿pO[lIng date with changes in fair value recognised
in 'net gains l (losses) on investrnents. in the SOFA.
21

KeyRing-Living Support Networks
Year Ended 31$1 March 2024
Investmènts
Investments are recognised initially al fair value which is nomialty the Iransaclion price excluding Iransaclion
costs. Subsequently, they are measured al lair value with changes recognised in 'nel gains l (losses) on
Inveslments, in the SOFA if the shares are publicly traded or their fair value can otherwise be measured reliably.
other investments are measured al cost less impairmenl.
Pensions
The charity provides pensK)n arrarvJements lo its am￿0Yea$ via The Pension Trust defined contribution
scheme. There are also a small number of employees who are ongoing members of the defined benefil
schemes as a result of historical arrangements. The assets of the sch8mes are held separalely from those of
the charitable company independently administered funds. The annual contributions paid lo both schemos are
charged against income, in the year to which Ih8y relate. Costs are allocated to the General lund. Doflned
benefit accounting has not been ap￿led on the grounds of materiality. as allowed by FRS 102 para 3.16A.
Pensions and other post-employmenl benefits. The cost of defin6d benefit pen5i0n plans and other post-
employmenl benefits are determined using actuarial v8lualions. The acluarial valualion involve5 making
assumption about discount rales, luture Salary increases, mortality rates and future pension increases. Due lo
th8 ¢omplexily of Ihe valuation, the underlying assumption and the long term nature of Ihese plans, such
estlmales are sublecl lo significanl uncertainly. In d8lemiining the appropriale discount rate, management
consider the interest rates of corporale bonds in the respective currency with at least M rating, with gxlrapolaled
maturities corresponding lo the expected duration ol the defined benefit obligation. The underlying bonds are
further reviewed for qualily. and Ihose having excessive credil spreads are removed from population bonds on
which the discount rale is based. on the basis that they do not represenl high quality bonds. The mortality rate
Is bas6d on publlcly availablè tablès for the speolfic $￿tor. Future salary increases and pension increases are
base(l on expected future inflation rates for Ihe respeclive s8clor. Furlher dalails aré given in note 19.
Golng Concern
The Charity's Financial Statements show a nel surplus of £206.715 for the year12023 - £15,346) and free
reserves £978,47012023 - £838,153) as al the year end. The trusl8es have established the level of reserves
{Ihat is thos8 funds that are freely available) that Ihe charitable company ought to hav8. Resèrves are needed
lo
pursue Ihe growth slralegy
• cover at least three months equlvalenl cost of running the charitable company in a declsion to cease operallong
protecl againsl po16nlial loss of exlsling contracts
fund short term deficits on partially full Networks on subsidy contracts.
As at thg year end. finaniaal slalemenls showed reserves of £5.679.872 (2023 - £5.481,6111, of which
£4.602.245 {2023- £.4,591.822)was designaled. £99.157 {2023- £,51.6351 was restricted and £976,47012023
- £,838.1531 was unrestricted.
Truste&s will conlinue lo monitor and ensure that SP8nding is in line with income in order lo maintain reserves
to cover al least three monlhs &quivalent cost of running the charitable company. The review of for8casl
cashflow for the 12 months from the date of approval of the financial statements, considered the relevant
8ss(Jmptions that underpin the forecast, the pipeline of new income and the steps that could be taken to reduce
expenditure should this be necessary.
Based on the information above, the Trustees have a reasonable expectation Ihal the charity has adequate
resources lo continue in operation for the foreseeable future and will remain in surplus in future periods.
Therefore, the trustees have adopted the going concern basis in preparing these account5.
22

KeyRing -Living Support Networks
Year Ended 31$1 March 2024
Crltical ac¢ountlng estimates and judgements
In the application of the charllablo company's accounting policies. the trustees are required to makejudgom&nls,
eslSmates and assumptions about the carying amount of assets and liabilities thal are not readily apparent from
other sources. The estimates and associated assumptions are based on hislorical experience and other faclors
that are considored to be relevant. Actual results may dtrfer from these estimates.
The company makes eslimatos and assumptions concerning the fuiure. The resulting accounting esllmales will,
by definition. seldom equal the related actual results. The eslimales and assumptions that have a significant
risk of causing a material adlustment to the carrying amounts of assets and liabilities within the next rinancial
year are addressed b810w.
{1) Useful economic lives of langible assets
The annual depreclallon charge for lan9ible assets are sensitNe to changes in the estimated useful economi¢
livès and residual values of the assets. The useful economic lives and residual values are re-assessed annually.
They are amended when necessary. The eslimales and underlying assumptions are revlewed on an ongolng
basis. R8visions lo accounling estimates are recognised in th8 period in which (he eslimalg is revised where
the revislon affects only that period, or in the pericrfl of the revision and fulur8 periods where the revision affecls
both current and future periods.
{iil Allocation of shared cosl be￿een multiple activili6s
Support costs relate lo those fvnclions Ihal assist the work of Ihe charity bul do not direcrfy relate to charitable
activities. Support costs include back-office costs, premi$8s, payroll and governance costs which support the
charity's programmes and aclivili&s. These costs have been allocated between cost of raising funds and
expenditure on charitable aclivilies. the general support and governance costs are alloealed to aclivllles al
different percentages, on the basis of staff tim8 r81aling lo each aclivily.
Illi} Investment
Investments are slated al markel value at lh8 balancè sh881 dale. Unrealised surpluses are credited lo a
revaluation reseNe$ and shown in the Slalemenl of Financial Activities {SOFA). Realised gains and losses are
calculaled based on the market value al which Ihe investsnents were recorded in Ihe financial statement at th&
point of sale and are shown in the SOFA
Cash and cash equlvalents
Cash and cash equivalents Include cash in hand, deposits hekl at call wlth banks, other short-18rm liquid
Inveslm8nls.
23

KeyRlng-Llvlng Support Networks
Year Ended 3111 March 2024
2. Analysls of Incomè
Charltable activities:
Unrestrlcted
Funds
Restricted
Funds
Total
2024
Total
2023
Provision of Support Services
Total grant & conlract In¢om8
3.944.447
3,944.447
167711
4,112.1 $8
4,112.158
3,832.192
3.832.192
167.711
Othor income
Unrestrl¢ted
Funds
Restrlcted
Funds
Total
2024
Total
2023
Othèr in¢ome
13,399
13.399
40,968
40,968
13.399
tmonl Ineomo
Unrostri¢t•d
Funds
Restrlcted
Funds
Total
2024
Total
2023
Commercial Leltings
Inleresl R8ceivable
179,580
64,393
243,973
179.580
174.798
43,145
217,944
243,973
The charity let ils freehold offices lo a third paty on an arm's length basis lo generate rental income. The total grant &
contract income and sundry income for 2023-24 was £4.369,530 of this, £4,201.819 related lo unrestricled funds and
£167,711 related lo restricted fund.
3. Allocation of Cost
Keyring Ini118lly idenlifies the ￿$15 of its support funclions by collecling Ihese in Certain cosl centres. il Ihon idenlifigs
which of these relate lo the governance function and Ihe remaining costs are allocated according lo how costs are
incurred or apportioned as appropriate. refer to the lable below for the basis of apporlionmenl and analysis of these
costs.
24

KeyRlng -Living Support Notworks
Year Ended 315t March 2024
Salaries & Deprecialion Property
Staff Costs
Costs
Costs
Other
Total
2024
Total
2023
Costs
Cost of gèneratlng Funds
Support Costs
Total Cost of Generating Funds
200.921
200 921
167
2.706
31,109
234,903
234 903
230 075
167
230 075
Charltabla Expenditure
Operation of KeyRing Networks
2,674.481
83,809 148,425 2,906,715
2,888,290
Support Costs
Cost of Carrylng out Charitable
Activities
511.348
2.843
23,003 396,912
874,463
3,185,829
2,843
106,812
545.337
3,840,820 3,762,753
Governance Cost8:
Auditors remuneration in
relalion to audlt services
9,600
9.600
12,610
Support Costs
Total Governance Cosl
30.079
334
1.353
45.725
77.492
70.319
334
Total Cost
3 416.829
110,871 631,771 4 162.815 4 075,757
Total expenditure of £4,162,815 for 2023-24 consisled of £4,042.626 unreslricled funds, and £120.189 reslrlcled
funds.
4. Analysls of staff costs, and the cost of key management personnel
2024
2023
Salaries and Wages
National Insuranco Costs
Pension Cosls
2.968.645
236,372
2,945,649
244,781
3.292,114
124,715
3.416.829
3,278,653
81,527
Temporary agency staff cost
Total
3 360,180
Pension costs are allocated lo activities in Proporti￿ to the related staffing costs incurred and are wholly charged to
unrestricted funds.
The total number of employees whose remuneration exceeded £60,000 was-
2024
2023
£60,001- £70,000
£70,001- £80,000
£80,001- £90.000
The charlty Iruslees were not paid or received any other benefits from employment in the year {2023: £nil) other than
the reimbursemenl of travel costs during the year of £44 (2023:£130).No Chaiity trustee receNed payment for
professional or other services supplied lo the charity {2023: £nil).
25

KeyRlng -Llvlng Support Networks
Year Ended 31" March 2024
The Key management per80nnel of the charily comprise of the trustees. the Chiaf Executive officer,
Research and Innovallon Director. and Diroctor of Resources. The total employe6 benefits including 8mploy6r national
insurance and employer pension of the key management personnel were £200.565 (2023: £196.981).
The remuneration of the high8St paid member of this team was £74.5￿ (2023.. £76,538).
S. Staff numbèrs
The average monthly headcounl was 147 staff in 2023124 and the average monthly number of full-lime equivalent
employees (including casual and part-time stsff) during the year was as follows:
2024
Number
106
15
121
2023
Numb8r
104
15
119
Provlslon of support sèrvices
Adminislralive slaff
6. Ralated party transactlons
There were no related party transaction in the year 2023-24
7. Corporatlon Taxatlon
Tho Charity is exempl from tax on income and gains falling within section $05 of the laxes or section 252 of the Taxallon
ol Chargeabl8 Gains Act 1992 to the exlenl that these are applied lo its charitable objects.
8. Tanglble Flxad Asset
Loasèhold 8ulldlngs
Total
Cost
As at 1 April 2023
167,212
167,212
As al 31st March 2024
167,212
167,212
Depreclatlon:
As at 1 April 2023
Charge for the year
Disposals
As at 31sl March 2024
31,286
3.344
31,286
3,344
34.630
Net Book Value
As at 31st March 2024
132,582
135 926
132,582
135 926
As at 31st March 2023
26

KeyRing-Living Support Network5
Year Ended 31" March 2024
9. Investment Property
The charity owns a freehold property in Corsham Streel London which is let on an ams. length basls to a thlrd
party in August 2015 for a period of 10 yeais. This property was valued by Slfellons on an open market basis in
March 2022.
2024
2023
Investments
Fair Value as al 1st April 2023
2.900,000
2.900,000
Fair Value as at 31 st Mar 2024
2,900,000
2,900 000
10. Debtors falllng due withln one year
2024
2023
Trade Debtors
421,763
1.672
154,943
578,378
218.486
2,153
429,282
649,921
Other Deblors
Prepayments and accrued income
11. Current Asset Investments
The investment shown below include an investment in equity bonds managed by M&G 5nvestments.
Inveslments
2024
2023
Opening balanc6
Add.. Acquisition al cost
Unrealised nel gainsl{1088)
958,117
497,952
500.000
39,835
958,117
8,453
949,664
12. Cash at bank and in hand
Cash & Bank Balance
2024
2023
Unity Trust Bank-ldeal
Fixed Teim Deposit Accour)t
337.520
1,123,249
1 460 769
552,352
548,670
1101022
27

KoyRing -Llvlng Support Networks
Year Ended 3131 March 2024
13. Creditors: amount falling due wllhin one year
2024
2023
Trade Credilors
Other Credllors and accruals
Deposit on Corsham Sl Office
Pènsion Costs
Deferred Income (Refer Note 14 below)
Taxation and social security C051s
38.780
87,160
41,250
23,244
151,085
{7,521 }
93,151
41.250
17,583
119,323
1412}
Closing Balance at 31st Mar 24
341.519
263.375
The deposit on Corsham street ralalès to the lease on that propety and becomes repayable tjn termlnalion. The
property is held by the lenanl, RNR Property ODS Limil8d, under a 10 year full repairing and insuring lease from
30 July 2015 expiring 29 July 2025 wlh a break clause in tho fifth year {20201. The Rent was reviewed In Dec
2022 extending the lease for July 2035.The rooms are sublet as serviced offices lo various local buslnesses with
shared use of communal facilities including Wcs and the t8a room cjn the third floor.
14. Doferred income
2024
2023
Unrestrl¢tèd Reslrlctod
Fund$
Funds
Total
Deferred income as al 1 sl April
Released In Year:
Supporting People Grant received in
advance
119,323
119,323
135,710
{119.323)
(119,3231 (135.7101
Doferfed Tn Year
Supporting People Grant received in
advance
51,928
99,157
151,085
119.323
Deferred Income as at 31st Mar¢h
51.928
99,157
151,085
119,323
15. Oporatlng Lease Commltmont
2024
2023
Land & Bullding Land & Buildlng
Within one year
5,548
6,122
Total
5,548
6,122
KeyRing holds a number of licen￿$ for properties which have gone past Iheir initial committed perlod and
are canc6llable at 28 days or one month notice.
28

KeyRing-Living Supp¢rt Networks
Year Ended 31°, March 2024
16, Fund Analysls
Balance at
01.04.2Q23
Incomo Expenditure
Intèr Galnl(Loss) Balance at
fund
31.03.2024
Transfers
Dèslgnated Fund
IT Equipment &
Accounting Software
187.780
22,220
210,000
Pension Fund
40,000
40,000
Employment Project
70,000
70.000
Innovation Funds
31x1,000
300,000
Currenl Asset Inveslmenl
958,118
(8,453)
949,663
Investment Properly
2.900,000
2,900,000
Fixed Assets
135926
3,344
132,582
4,591824
3.344
8,453
4 602 245
Balance al
01.04.2023
Incomo
Expondlture
Inter
fund
Transfers
Galnl{Lo$sl Balanc8 at
31.03.2024
Rostrlcted funds
Sarah Lees
43,032
2.259
40.773
Bo¢¢ia Sports England
14,770
3.385
11,385
Working for justice
5,000
16,097
11.097
10,000
Ancora Proje¢l
Ancora Household
Suppori
43,635
81,715
93.351
31,999
3,OQO
12,097
10.097
51,635
167.711
120,189
Unrestrl¢t¢d Funds
Balance at
01.04.2023
Income
Expondlture Inter
fund
Transfers
Galnl{Loss) Balance at
31.03.2024
Goneral Funds
838.153
4,201.819
4.039.282
{22.220}
978,470
Total funds
5481,611
4 369 530
4,156,127
S,679,B72
29

KeyRlng-Living Support NetWOTks
Year Ended 31￿ Mar¢h 2024
Description, natur8 and purpose of Designated Fund
IT Equipment= Funds to upgrade IT equipment including buying some new Pcs
Pension Fund . Funds set aside to pay for any pension liability
Employment Project .' Funds sel aswje for KeyRing Employinenl project.
Innovation Funds -.Funds set aside for Innovative activities wilhin ieams
Invèstment Property- Valu8 held in the Charity's investment property in Corsham slreet,
Fixed Asset.. Trustees agree to Iransfer Fixed assets from general funds lo designated fund
Descriptlon, nature and purpose of Rostrlcted Fund
All funds are held as liquky resources.
1.The Sarah Lees Fund is a hardship grant to help Ancora members in hardship.
2.Boccia Sports England is a grant Io enable more KeyRing memb6rs play the Boccia game. KeyRing Boccla group has
helped players reduced social isolalton and improved th8ir lifeslyles, confidence. menlal wellbeing. and increased
physical activity. Particlpanls also developed liltrskills as they took ownershlp of their club.
3. Working for Justice IWfJ)Group Meetings- is a service user reference gr(MJP of people with learning disabilities who
have been in the Criminal justi¢e system as offenders or suspects.
4. Ancora Project provides a free support service for residents of Oldham exp8ri6neing crisis. Ils aims ar6 10
li) Provide Immediate help and ongoing support to the people of Oldham who are experiencing crisis.
Illl Identify people who ar8 al risk of experiencing hardshlp and offer support so they are better able lo plan for the
fijlure.
liiil idenlily the underlying cause of hardship, tackling these Issues and sharing learning at local & national levals
{iv) encouragé and facilitate peer support so that those experlencing hardship have a stronger, more collective voice.
5. Ancora Household support- is a DWP fund to Oldham Council. To be used primarily to support Ihe most vulnerable
with food, energy and water bills bul also clothing, lufnilure & while goods if there was a crisis.
De$¢rlptlon. naturè and purposè of Unrestrlcled Fund
The unreslricled funds of thè charity compriso Ihg unexpended balances of income which are nol subject lo specif
conditions as to how Ihey may be used.
30

KeyRing-Llvlng Support Networks
Year Ended 31$t March 2024
17. Analysls of net Assèts bètwa•n funds
Unrèstrlcled Funds
Restrl¢ted
Funds
Total
2024
Designated
General
Fixed Assets
Inveslment
Gurrenl Assets
Other Liabililigs
132.582
2,900.000
1.569.663
132,582
2,900,000
2.988.809
1341,519>
5,679,872
1.319.989
(341,5191
978,470
99,157
4.602.24S
99,157
Unrestricted Funds
Restrlctsd
Funds
Total
2023
Deslgnated
Gonoral
Fixed Assets
Investment
Current Asse18
Other Llabililies
135.926
2,900.000
1,555,898
135,926
2,900,000
2,709,060
1263,375>
5,481,611
1.101,527
(263,3751
838,152
51,635
4,591,824
51,635
18. Penslons
The Pansions Trust- The growth Plan
The charity participates in the scheme. a multi-employer scheme which provid8s benefits to Some 1,300 non-
associated employers.
The scheme is a d8lined contribution scheme In the UK, bul Ihere are som@ employees, vtho under historical
arfangements, are part of a defined benefit scheme whlch is no longer available lo new employees.
The defined benefit scheme is in deficit and a recovery plan Is in place under which employers ar8 making additional
Contribution to fund the delicil. The Charity's rocovery plan contribution in 22123 will b8 under £100 pgr annum.
Local Governmènt Pension Schème
The eharity had one member ol staffwho 1$ a member ofthe Local Governmenl Penslon Scheme. Utkder this scheme,
a cessation debt of around £10,000 will be Iriggered al the end of the contract or wh8n Ihe last active rnamber leaves
if earlier.
19. Share Capital
The charity Is consliluled as a company limiled by guarantee and does not have a share capital divided by shares
20. Ultlmate Controlllng Party
The charity was under the control of Board of Trustees throughout the year
31