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|Contents||Page|
|---|---|---|
|Reference and Administrative<br>Details|||
|Trustees<br>Report|||
|Independent<br>Auditor's<br>Report on the Financial|Statements|13|
|Statement of Financial Activities|||
|Including<br>Income & Expenditure<br>Account||16|
|Balance Sheet||17|
|Statement<br>of Cash Flows||18|
|Notes forming<br>part ofthe Financial Statements,|incorporating;||
|Statement<br>ofAccounting<br>Policies|||
|Other Notes to the Financial Statements||22|
|The following<br>page does not form part ofthe financial statements:|||
|List ofTrusts and Donations||28|





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|Chair||||||Malcolm Pearson|Malcolm Pearson|||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|Trustees||||||||||||
|||||||Elizabeth<br>Wyatt||||||
|||||||Andy Lee||||||
|||||||Pam Dhanda||||||
|||||||Paola Pedrelli||(Resigned|17/8/23)|||
|||||||Susan Thomas||(Resigned|17/8/23)|||
|||||||Malcolm Pearson||||||
|||||||Matthew<br>Booton||||||
|||||||Ayola Beckford||(Appointed|16/8/23)|||
|||||||Christopher<br>Price||(Appointed|16/8/23)|||
|||||||Ebony Findiey||(Appointed|16/8/23)|||
|||||||Parminder<br>Goray||(Appointed|16/8/23)|||
|Company|||secretary|||Ruth Levesley||||||
|Key management||||personnel||Ruth Levesley||Chief Executive||||
|||||||Lisa Hale||Service|Manager|||
|||||||Christopher<br>Moore||Operations||& Administration|Manager|
|Registered|||office|||111Bishopsgate|Street|||||
|||||||Birmingham||||||
|||||||B15 1ET||||||
|Charity|registration|||number||1053946||||||
|Company||registration|||number|3174040||||||
|Independent|||auditor|||Feltons||||||
|||||||8 Sovereign<br>Court||||||
|||||||8 Graham<br>Street||||||
|||||||Birmingham<br>B13JR||||||
|Bankers||||||CAF Cash Ltd||||||
|||||||25 Kings<br>Hill Avenue||||||
|||||||West Mailing||||||
|||||||Kent ME19 4JQ||||||
|||||||Co-Operative<br>Bank pic||||||
|||||||PO Box 82||||||
|||||||118/120 Colmore|Row|||||
|||||||Birmingham<br>B3|3BA|||||
|Solicitors||||||Tyndallwoods||||||
|||||||29 Woodbourne|Rd|||||
|||||||Edgbaston||||||
|||||||Birmingham<br>B17SBY||||||
|Patron||||||The Lord Mayor of Birmingham||||||





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|Year ended 31 March 202|3|||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|Analysis<br>ofActivity|||||||||Year to|Year to||
|||||||||March 2022||March 2023||
|Total number of hours work||delivered:|||||||6585|8165||
|Relate Centres:||||||||||||
|62'/o of work is self-referral||and||based||in our|Centres,|||||
|Number<br>ofNew Cases Registered||||||for Counselling|||1,630|1,521||
|Total Hours of Counselling||||Appointments|||Given||4,800|4,994||
|Total Hours Service Given|||||||||6,020|5073||
|Relationship<br>Counselling|||(including|||Macmillan)|||82'/o|81 ok||
|SexTherapy|||||||||8'/o|8'/o||
|Children<br>& Young People's||||Counse0ing|||||4'/o|6'/o||
|Family Counselling|||||||||3a/a|2'/a||
|Training<br>& Workshops|||||||||1o/o|-'/o||
|Family Mediation|||||||||1'/o|3'/o||
|Community<br>Based &Commissioned|||||Services:|||||||
|38'/o ofwork is community|based|||or commissioned.||||||||
|Total Hours Service Given|||||||||1,785|3092||
|Primary<br>Care/Health|Counselling||||||||47'/o|14 o/o||
|CYP CAMHS/School/Project|||||Counselling||||8'/o|36o/o||
|Residential<br>Centre|||||||||9'/o|5'/a||
|Probation|||||||||go/o|-'/o||
|Supervision/Mentoring|||||||||2o/o|1 a/o||
|Child Contact Service|||||||||26'/o|44'/o||
|Clients Information||||||||||||
|2539 adults,<br>young people and||children<br>benefited|||||directly from our||services.|||
|1756children<br>ofadult clients benefited|||||indirectly.|||||||
|Who We Worked With|||||||Where They||live|||
|Couples|||||32a/a||Birmingham||||44'/o|
|Women|||||1 8o/o||Solihuil||||6'/a|
|Men|||||12a/||Sandwell||||12'/o|
|Families|||||2'/o||South Staffs||||12o/o|
|Children/Young<br>People|||||36'/o||Walsall||||3'/o|
||||||||Dudley||||&a/o|
|Presenting<br>Problems|||||||Wolverhampton||||8'/o|
|Communication<br>Difficulties|||||74'/o||Other||||7o/o|
|Children,<br>Family, Parenting|||||42'/o|||||||
|Work & Money Worries|||||30'/o||Ethnicity|||||
|Separation<br>and Divorce|||||23'/o||White||||68/,|
|Sexual Problems|||||27'/o||Asian/Asian|British|||1 5'/o|
|Physical<br>Health|||||8'/o||Black/African/Caribbean/Slack|||Bntiah|9'/o|
|Mental Health|||||30o/o||Mixed/Multiple||Ethnic Groups||6'/o|
|Affairs|||||20o/||Other||||2'/a|
|Domestic Abuse|||||16a/a|||||||
|Impact ofPast Relationships|||||20o/o|||||||
|Bereavement|||||12o/,||Employment||Status|||
|Alcohol and Drug Misuse|||||8'/o||Full Time||||55'/o|
|Sexua( Abuse|||||4'/o||Part Time||||13'/o|
|Caring Responsibilities|||||4'/o||Self Employed||||7'/o|
||||||||At Home||||5'/o|
|Relationship<br>Status|||||||On Benefit||||4'/o|
|Manied/Living<br>together|||||61 '/o||Retired||||3'/o|
|Separated/Divorced|||||14o/a||Student||||13'/o|
|Single|||||8 o/o|||||||
|None|||||15'/o|||||||
|Civil Partnership|||||2o/o|||||||





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|Summary<br>Financial<br>Information|Summary<br>Financial<br>Information|Summary<br>Financial<br>Information||||
|---|---|---|---|---|---|
|How We Funded<br>Our Services|||||E|
|||||2022|2023|
|Donations<br>and Grants||||45,331.|54,598|
|Local Authority||||36,464|36,464|
|Client Contributions||||121,480|145,321|
|Grants 8 Contracts||||209,743|358,827|
|Education<br>and Training||||195|0|
|Family<br>Mediation||||5,538|5,120|
|Room Hire and Other Income||||6,953|2,322|
|Average cost per counselling||hour||55.64|57.85|
|Average<br>client contribution|per hour|||29.78|28.54|
|Average<br>subsidy<br>made per|client appointment|||25,86|29.31|
|On average we subsidised|clients||by|46%|50%|



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||||||Unrestricted|Restricted|Total|Total|
|---|---|---|---|---|---|---|---|---|
||||||funds|funds|2Q23|2022|
|||||Notes|f|f|f|f|
|Income|||||||||
|Voluntary<br>income:|||||||||
|Donations|and|legames|||9,750|44,848|54,598|45.331|
|Income from charitable|||activities:||||||
|Grant and|contracts||||167,620|227,672|395,292|253,135|
|Counselling|income||||150,441||150,441|127,018|
|Education|and training|||||||195|
|income fram trading activities:|||||||||
|Supervision|||||1,000||1,000||
|investment<br>income|||||1,322||1,322|25|
|Total income|||||330 133|272 520|602653|425,704|
|Expenditure|||||||||
|Costs ofraising|funds:||||||||
|Room hire|||||6,922||6,922|6,925|
|Supervision|||||5,133||5,133|3,630|
|Charitable<br>activities.|||||||||
|Operational|and|support costs||4|211,274|275,376|486.650|403,589|
|Total expenditure|||||223329|275 376|498705|414,144|
|Net (expenditure)<br>I <br>transfers||Income before|||106804|(2,856)|103,948|11,560|
|Gross transfers|between||funds|13|||||
|Net movement|in funds||||106,804|(2,856)|103,948|11,560|
|Reconciliation|offunds||||||||
|Total funds brought||forward||13|330,628|400,008|?30,636|719,076|
|Total I'unde carried||forward|||437,432|397,152|834,584|730,636|





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|||Notes|2023|2022|
|---|---|---|---|---|
|||||F|
|Cash flow from operating|activities||187,434|(44,?90)|
|Net cash flow from operating<br>activities|||187,434|(44,790)|
|Cash flow from investing|activities||||
|Acquisition<br>oftangible<br>fixed|assets||(3,036)||
|Interest received<br>Net cash flow from investing<br>activities|||1,322<br>~1,714|25<br>25|
|Net increase /(decrease)|in cash and cash equivalents||185,720|(44,765)|
|Cash and cash equivalents|at 1 April 2022||342,358|387,123|
|Cash and cash equivalents|at 31 March 2023||528,078|342,358|





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||Unrestricted|Restricted|Total|Tota!|
|---|---|---|---|---|
||funds|funds|2023|2022|
||E|E|E|E|
|Donations|9,750|20,768|30,518|22,641|
|Grants||24,080|24,080|22,690|
||9,750|44,848|54,598|45,331|



||||Unrestricted|Restricted|Total|Total||
|---|---|---|---|---|---|---|---|
||||funds|funds|2023|2022||
||||E|E|E.|E||
|Deposit|account|interest|1,322||1,322||25|
||||1,322||1,322||25|



||||Education|||
|---|---|---|---|---|---|
|||Counselling|8 training|Total|Total|
|||services|services|2023|2022|
|||E|E|E|E|
|Operational|and support costs|||||
|Staff costs||203,501||203,501|140,817|
|Invoiced supplies||15,334||15,334|16,422|
|Training||12,325||12,325|1,105|
|Support costs (see note 5)||226,356||226,356|208,965|
|Governance|costs (see note 5)|29,134||29,134|36,280|
|||486,650||486,650|403,589|





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||||General|Governance|Total|Total|
|---|---|---|---|---|---|---|
||||support|function|2023|2022|
||||5|6|6|5|
|Management|and administrative|staff|186,318||186,318|1?4,896|
|Training<br>and|recruitment||911||9'i1|1,735|
|Premises costs|||8,671||8,6?1|7,668|
|Insurance|||6,136||6,136|5,573|
|General office costs|||16,774||16,774|11,780|
|Audit||||3,420|3,420|3,120|
|Accountancy||||2,101|2,101|2,233|
|Federation fees||||23,613|23,613|30,927|
|Legal and other professional|||35||35||
|Bank charges|||3,425||3,425|3,594|
|Depreciation|||4,086||4,086|3,719|
||||226,356|29,134|255,490|245,245|



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|Net expenditure<br>is state|d after charging:|||
|---|---|---|---|
|||Total|Total|
|||2023|2022|
|||6|6|
|Depreciation oftangible|fixed assets|4,086|3,719|
|Operating<br>lease rentals||||
|Premises||6,000|6,000|
|Office equipment||269|190|
|Auditor's<br>remuneration||||
|Audit fees||3,420|3,120|



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|Total|Total|
|---|---|
|2023|2022|
|6|6|
|364,831|296,925|
|19,255|14,389|
|5,733|4,399|
|389,819|315,713|



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|The average|monthly|number|number|ofemployees|||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|and full time|equivalents||during|the year was as|||||||||
|follows:|||||2023||2023||2022||2022||
||||||Number||FTE||Number||FTE||
|Delivery staff||||||28||||25|||
|Support staff||||||8||||7|||
|||||||36||14||32||14|



## 

|angible fixed assets||||
|---|---|---|---|
||Freehold|Fixtures,||
||land and|fittings and||
||buildings|equipment|Total|
||6|6||
|Cost or valuation||||
|At 1 April 2022|420,000|51,998|471,998|
|Additions||3,036|3,036|
|At 31 March 2023|420,000|55,034|475,034|
|Depreciation||||
|At 1 April 2022|19,992|50,293|70,285|
|Charge for the year|2,856|1,230|4,086|
|At 31 March 2023|22,848|51 523|74 371|
|Net book values||||
|At 31 March 2023|397,152|3,511|400,663|
|At 31 March 2022|400,008|1,705|401 713|





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|angible f|ixed ass|ets lcontinued)|||||
|---|---|---|---|---|---|---|
|||||Freehold|Fixtures,||
|||||land and|fittings and||
|||||buildings|equipment|Total|
||||||5|6|
|Cost or valuation||at 31 March 2023 is represented|by:||||
|Valuation|in 2015|||420,QOO||420,000|
|Cost|||||55,034|55,034|
|||||420,000|55,034|475,034|



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|||||
|---|---|---|---|
|Debtors||Total|Total|
|||2023|2022|
|||6||
|Debtors from|operations|105,854|95,323|
|Prepayments|and accrued income|46,071|23,9Q3|
|||151,925|119,226|



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||||||
|---|---|---|---|---|
|Creditors|- amounts<br>falling due|within one year|Total|Total|
||||2023|2022|
||||5|f|
|Creditors|from operations||6,279|3,901|
|Other taxation<br>and social security|||5,461||
|Accruals|and deferred<br>income||204,599|101,261|
|Other creditors|||29,743|27,499|
||||246,082|132,661|
|Deferred|income||||
|Deferred|income at 1 April 2022||95,673|91,145|
|Resources deferred<br>in the year<br>Amounts<br>released<br>from previous||years|181,421<br>~76, 881|76,881<br> ~i2353)|
|Deferred|income at 31 March 2023||200,213|95,673|





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|||||||||||Land|and|buildings|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|||||||||||Total||Total|
|||||||||||2023||2022|
|||||||||||||8|
|Within|one year|||||||||6,000||6,000|
|Within|hvo to five years inclusive|||||||||4,000||10,000|
|||||||||||10,000||16,000|
|.Analysis|offunds||||||||||||
||||||Balance at||||Gains,|||Balance at|
||||||1 April||Incoming|Resources|losses and|||31 March|
||||||2022||resources|expended|transfers|||2023|
|||||||||||||8|
|Restricted funds<br>General fund|||||400008||272,620 ~7276378.|||||397,152|
|Unrestricted||funds|||||||||||
|General|fund||||3X,628||330,133 ~223,326}|||||437,432|
|Total funds|||||730,636||602,653|(498,705}||||834,584|
|Name offund|||||Description,|nature and purpose offund|||||||
|Restricted general|||fund||Money given to the charity where the donor requires|||||that|a grant or donation||
||||||be spent for a specific project,||||||||
|Unrestricted||general||fund|The free reserves||ofthe charity|which are not|designated||for particular||
||||||purposes.||||||||



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|2023 ar|e represented<br>by:||||
|---|---|---|---|---|
|||Unrestricted|Restricted|Total|
|||funds|funds|funds|
||||6||
|Tangible|fixed assets|3,511|397,152|400,663|
|Current <br>Current|assets<br>liabilities|680,003<br>~{28,082||680,003<br>~248,082|
|Total net assets||437,432|397,152|834,584|



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||||Total|Total|
|---|---|---|---|---|
||||2023|2022|
||||6|6|
|Net income for the year|||103,948|11,560|
|Depreciation|||4,086|3,719|
|Interest receivable|||(1,322)|(25)|
|Decrease|in debtors||(32,699)|(69,264)|
|Increase|in creditors||113,421|9,220|
|Net cash|flow from operating|activities|182,424|1444200|



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