REGISTERED COMPANY NUMBER: 3004206 (England and Wales) REGISTERED CHARITY NUMBER: 1053224 Report of theTru5tees and Audited Flnancial Statements for the Year Ended 31 March 2024 for Richmond Upon Thames Crossroads Care (A Company Umited by Guarantee) PB A55ociates Chartered Accountants 2 Castle Busine55 Village station Road Hampton Middlesex TW12 2BX
Rlchmond Upon Thames Crossroads Care COMPANY INFORMATION Registered Company number 3¢206 IEn8land and Wales) Registered Charlty number 1053224 Chlef Executlve Offitei Julie Da Costa Registered office l Beverley Court 26 Elmtree Road Teddington Middlesex TWII 8ST Dirertors & Trustee5 Mr Peter J Adcock Ms Anna Ferguson Miss Eleanor M Willett Mrs Margaret P Dangoor Ms Jane Vines Mr Geoff Lane Ms Tara Fergu50n-Jones Ms Deborah Ramsay Chair Treasurer (resigned 30 July 20241 (appointed 13 September 2023) (appointed 13 September 2023) Independent Audltor Gareth Peter Rees, FCA PB Associates Chartered Accountants 2 Castle Business Village station Road Hampton Middlesex TW12 2BX Bankers Barclays Bank PLC Richmond and Twickenham Business Centre PO Box 13, 8 George Street Rlchmond Surrey TW9JU Sollcltors First Assist Group Ltd Marshall's Court Marshall's Road Sutton Surrey SMI 4DU
Richmond Upon Thame5 Crossmads Care Report of the Irustees for the Year Ended 31 March 2024 The trustees. who 3re also directors of the charity for the purpose of the Companies Act, presènt their Annual Report and the audited financial statement of the company for the year ended 31" March 2024. The trustee5 have adopted the provision5 of the Statement of Recommended Practices ISORP- FR5102) 'accounting and reporting by charities., in preparing the report and the financial statements. QUAUTY. STRucfuRE. GOVERNANCE AND MANAGEMENT The charity is constituted as a company limited by guarantee and is therefore 8overned by a Memorandum and Articles of Association. GUARANTEES Accordin8 to the memorandum of association adopted on incorporation. every member of the Charity undertakes to contribute such amaunt as may be required Inot exceeding£lOI to the Charivs assets if it should be wound up while he or she is a member, orwithin one year after he or she ceases to be a member, for payment ofthe Charity's debts and liabilities contracted before he or she ceases to be a mernber. and of the costs. charges and expenses of winding up, and for the adjustment of the rights of the contributories among themselve5. CARE QUALITY COMISSION Cr05sroads Care Richmond and Kingston upon Thames 15 also a regulated provider of seNices and are re8iStered and th inspected under Care Quality Commission (CQCI. The last onsite inspection was on 10 September 2019, where we are required to meet standards. The reportwas published on 12 November2019. We achieved "GOOD" overall, with "OUTSTANDING- for"well-led" The report is available from htt c.or location 1-124419826 Yhls meantservice leaderslHp was exceptionaland dlstlnrtive. Leader5 ond the 5eThice culture they created drove and improved highu11ty1 perSOnntredCu." CQC2019 As a network partner of Carers Trust, we operate under a national suite of policies. procedures, guidelines, and too15 and are also insperted under their Quality Mark. The lrtest inspertion w¢75 in Morch 2017. where we ochieved the "Centre of ExllenCe.. underthe Corers Trust Quality Mark and a registered charty (CharityNo 1053224}. TRUSTEEIDIRECTORS As a re8lStered charity, Crossroads Care Richmond and Kin8Ston is governed by a Board ofTrustees. They provide strategic leadership and ensure we are consistent with the goals and objectives detailed in our Memorandum and Articles of Association. Each Trustee brings a wealth of experience. knowledge, and expertise from the private, public. and charitable sector. Together with the CEO. they are responsible for setting the charivs strategic direction. Prospective Trustees are invited to meet the CEO. team and Chair of Trustees and are then taken through comprehensive Indurtion Process. in line with the Carers Trust guideline5ltool kiL The induction involves meeting all of the other trustees, observin8lattendinE a Trustee Meetin& completing a Di5c105ure and Barring System, training and referencing. New trustees are then appointed at a Trustee Meeting and ratified by members atthe Annual General Meetin8 {AGMI. OIRECTORS The present directors who a a150 trustee5 are shown on page l. DIRECTORS AND TRUSTEE IPItERE5T No direttor or trustee received any remuneration during this or the previous financial year.
Rlchmond Upon Thames Crossroads Care Report of the Trustees for the Year Ended 31 March 2024 GOVERNANCE The Board consider and address a broad range of matters and risks on an ongoin8 baST5. Monthly meetings take place between the Chair of Trustees and CEO, quarterly Trustee Meetings and a subcommittee covering Personnel and Finance, as well as Marketing and Fundraising. Agendas addressed are operational updates, Monitorin& Fundraising and Marketin& Staffing and Personnel. Networking and Strategic Developments and updates, and Personnel and Finance. All incidents, accidents and near misses. around health and safety together with safeguarding of adults and children, are reported and addressed at the Trustee Meetin8S. PeterAdcock is the trustee olloeoted to AdultSofeguarding Morgoret Dangoor to Children Sofeguording Eleonor Willett to Health and Sofety A positive reputation of safe service delivery has been established over the last 35 years in line with policy. PrOdure, guidelines, training and relationships with health and social care providers of both children and adults. Our new strategic plan for 2024-2029 was developed from a Strategic Away Day which involved trustees, office and operational staff and service users. The main priorities can be broken down into four141 broad categories. which wlll be monitod yearly- Finances, Service Expansion. Organisational and social Impact. We will continve to". Gmw in o sustained monner thmugh secure long-term ond5toble gmnts so we can continue meeting locnl need, Improve ourfinanciolstotus reserve5. andincome os this is cruciol to thefinonci015tability of our organisotion. Expand ond/or develop existing ond newseThice5 by growing our busine55 revenues morgins. and reserve Dellver high quolity services thot meet the needs of Corer5 andthe people they carefor. Help Carers and their cored-for to hove o 'voice' in the community. Secure ond/or build upon and expand our quality5emces ondpmjects to meet the health undsocial care needs of oll Corers ond the people they carefor. Develop ond maintoin ourpeople. including ourportner5hip5, to ensure that the nece550ry ond appropriate oryani5ationul. governonce, financial andstoffstnirtures are in place to support the pursuit of our objertives. Increase our50cial impoct ondpmfile through meosuremen¢ marketing ond quolity Standards ond accreditotions. Continue to work c105ely with local commissioners and otherhealth ondsocial care Service pmvider5 and the voluntory sertor to sustain. promote and develop services. knowledge, and rel(rtiDnships. All operations are subjert to ongoing development. monitoring and risk assessment. The trustee5 are satisfied that these 5V5tems of analysis, planning and review enable them to identify the major risks and that systems are in place or being developed to mitl8ate and manage potential risks.
Richmond Upon Tharnes Crossroad5 Care Report of the Trustees for the Year Ended al March 2024 As a non-profit organisation, V provide bespoke. high-quality home and community respite care and support 5erwice5 in the boroughs of Richmond and Kingston upon Thame5. Our core team are not volunteers: they are hi8hly trained. paid, and experienced Care Support Workers. For over 35 years. we have been delivering high stondards of care and services for children and adults of all ages and disability. MANAGEMENT The core Staff and some volunteers are managed and supervised on a day-to4ay basis. with a 24 hour on-c211 service and an open-door policy. The team attend regular meetings and are allocated and managed by the 5eniorteam members and Operations/Care Managers. The Chief Executive Officer ICEO), Julie Da Costa, has a background in psychology, impact analysis and the care sector. and has worked for Crossroads Care Richmond and Kingston upon Thames for over25 years. She 15 SUPPOrted by Rachel Tawadrous. the Chief Operating Officer ICOOI. who hos devoted her career to the care sertor and has worked for our organisation for over 35 years. Operations Manager. Nicola Wilson, has been upltfted from the role of Care Manager, and has worked fcr over 20 years within the healthlsocial and youth sector. and our organisation for the past five years. Care Mana8er. Valentina Murzilli, joined us this year and briDss with her a wealth of healthcare experience, with her previous rcAes havin8 included being a nurse and practice mana8er. AIM OF THE ORGANISATION Crossroads Care Richmond and Kingston upon Thames is a specialist voluntary organisation supporting carers - 8iving them 'time ouv for themselves. by providing high-quality care and support services to those they care for. All staff endeavour to ensure the quality assurance of the services, in line with poliry and Procedures. They are relied upon to build and sustain the charities high reputation and their dedication and enthusiasm is evident and appreciated by carers and those they care for. We aim to reduce the negative impact caring has on the mentsl and physical health of carers and the people they care for. Our Services are aimed at the 'Caring Experience,. preventing breakdownlcrisis, and improving quality of family life by providing respite breaks, 5i8npostin8 (information and advice) and practical/emotional 8roup support. Our organisation: provides direct support to the 'needie5t'families supports carers through crisis or challenging periods tO9ether with a respite break en5ure5 efftctive integrated working, information shoring andsignposting Our core commissioned services are in line with our health and social care providers and the NHS Outcome5 Framework~ Promoting Well-being and Independence. OBJEcfivES Crossroads Care Richmond and Kingston upon Thames is committed to providing prartical support in the home to ertable carers to have a break from their caring responsibilities. OURVISION Crossroads Care Richmond and Kingston upon Thames wants the role and contributlon of unpaid carers of all ages to be reco8nised, and for them to have access to the support and services they need to live their own lives. OUR MISSION Crossroads Care Richmond and Kin8Ston upon Thames seeks to: provide services that respond to the needs and desired outcomes of Carers ond those theysupport
Richmond Upon Thames Crossroads Care Report of the Trustees for the Year Ended 31 March 2024 help create stronger, more connected. and corer-owore communities work with service users and otherstokeholders to infiuence seThice innovation ond 9rowth PHILOSOPHY OF CARE Crossroads Care Richmond and Kingston upon Thame5 respects the individuality of carers and those with care needs, and seeks tc promote their choice, independence. dignity. and safety- We believe carers should have access to high- quality services that enable them to fully benefit from a break from their caring responsibilities. We respett the privacy and personal choices, lifestyle5, Customs, cultures, and values of each person who reiVeS a servlce and seek to involve carers and their cared for in this proces5. Crossroads Care Richmond and Kingston upon Thames: 5eek5 to prDvide o high-quality. per50n-centred. ond user-ledsernce corries out two annualservice user5at15foction sufveys ensures ourstoff ore trained. supem'sed. ond supported to deliverservice5 to people (including adults and children) with a wide ronge of disobilitie5 and illnesses, and5eeks toprovide oflexible Service delivering care and support when it is most needed. WHAT WE DO Established in 1987. for 35 years we have been providing high-quality. bespoke, and flexible home and community respite Ca and support service5 to carers and the people they care-for. of all ages and disability, including behaviovral, emotional and/or medical needs. as well as dementia care and palliative care. Our core stsff team are not volunteers, they are highly trained, paid, and experienced Care Support Workers. Home respite Care support: our Care Support Workers typically provlde I:1 respite support (a minimum of two hour51 within the home. Respite £ive5 unpaid carers (mother. father. siblings. carersl an essential break from their carin8 role. It allomts them to spend quality time alone, have time out, meet appointments. participate in artivitie5 Wlth their other children or spend time with their partners. In order to maximise the benefits of a respite break, each package of care is bespoke and personalised. This may or rnay not include looking after the whole family unit. Our team of expert Care Support Workers will: Give medication including emergency medications e.g¥• buccalmidozolam, oxygen Move and handle (use of equipment e.g.. tracker hoist) Work to speciali5tplans e.g.. behoviourol management speech ond longuage, dieticion including enteral and nasal gastricftedino Personal core including bothing. They might also lend o hond in the kitchen• grab the vJcuum to help clean up, or simply be on extropairof honds wfv'le otherfomily member5 spend time awoy from the home. We compty wlth: Core Quality Commission's Fundomentolstandards in England The Nutionul Codes of ProrticeforHealth andsociol Workers Corers Trust Code of Conduct
Rlchmond Upon Thames Qosyoads Care Report of the Trustees for the Year Ended 31 March 2024 London Borough of Richmond upon Thames sofeguording. Safrguording and London Multi-Agency Sofeguording Dota Sharing. A non-profit organisation, we can offer extended respite breaks beyond our tharity 5eNices and provisions through private purchasing or matth funding with direct payments and contracts from health and Social care providers e.g., NHS, ContinLJin8 Care Nursing team, Adult Social Services. Achieving for Children. We also hold the Emergency Respite Service for the London Borough of Richmond. We pride ourselves on the excellent working relationship we have with our statutw Health and Social Care Professionals across the borough5 of Richmond and Kin8Ston. To8ether we are ensuring that carers and the people they care for. living within these boroughs, receive the very best possible care and supporl Each package of care is bespoke and personali5ed. In orderto maximise the quality and benefits of a respite break, we work closely and in conjunrtion wth the expertise of the Social and Health Care Professionals involved. This may include looking after the whole family unit. We have referred to the Charity Commission's general guidance on public benefrts when reviewin8 our aims and objective5 and in plannin8 our future activities. All our charitable artivltles are undertaken for the public benefrt. COMMUNITY / OUTREACH SERVICES Over the years, we have developed speoali5m5 and extended servlces to meet the local need of both adults and children. We have positioned Crossroads Care strategically across the boroughs. and every day we work with the local councils and other voluntary and statutory partners le.g., NHS, Adult and childn'S Social Services, Aliheimerfs Society) to strive to meet people's needs for carers and the people they care for. Tr ogency had a highfy developedpmfvssionals'network thot enabledseomlessloined-up working between setvkes bosed on people's needs wtshes undbest interests." CQC2019 We feel this has helped to identify specific'hidden. and 'hard-to-reach' groups and enabled us to develop specialisms and extend our servlces to cover the needs of our IcKal community, of all 38es and disability, from babies to the elderly. Local ch811en8es/priorities- ageing population, multiple health needs, double Carers: complex multiple health conditions.. increase in Social isolation across soooeconomic grc¥Jps: high levels of adolescent drugslalcohol misuse; self-harm and suicide hospital admission& Communlty Projects: Caring Café: for carers caring for people with dementia. It was 'showcased' as an example of excelleft in the governmenvs 21x18 strategy document, Carers at the heart of 21st century familie5 and communities; funded via the Carers Hub Service {LBRuT). Crossroads Care Saturday Club and Translfdon ProjecL' for children and youn8 people with Special educational needs and disabilities ISENDI, some of whom are also Young Carers18-18 years). Run in association with Clarendon and Strathmore Schools,. funded by Richmond Parish Land5 Charity IRPLC), Hampton Fund, The Bames Fund and 88C Children in Need. Men and Dads Who Care: monthly social groups for male carers. Run in d05e association with Day Centres, AFC and Children and Adolescent Mentsl Health Service5 (CAMHS): funded by RPLC and Hampton Fund. Carers Cafe: for carers and former carers. Run in close association with Day Centres and the Alzheimerfs Society; funded by Hampton Fund and Middle5ex Province Relief Fund. Therapy Room& many carers often feel that self-care isn't as important as caring for their loved ones. For this reason, we wanted to create a Spa specifically for them. Therapies and respite care are offered subjert to availability and funding though can also be purchased privately. Our two therapy rooms are fundèd by The Victoria Foundation. Talklng Therapy Room. for talking therapists, counsellors, psychotherapists. and similar practitioners.
Richmond Upon Thaffles Crosyoads Care Report of the Trustees for the Year Ended 31 March 2024 Hollstlc Therapy and Treatment Room. offerin8 stress-release massage treatments. Carers. Book Club. run on a monthly basis by local author. editor and Crossroads Care Media and Communications Officer. Fiona Mitchell, the Carers, Book aub is a great way for carers to take time out and develop new friendships. New Initiatlves: Mentsl Wealth and Wellbelng Support Programme for Carers, Parents Carers, aiildren with Disability and Crossroads Frontline Staff Specialist Workshops, Individual 1.1 and Group Mentsl Health and Wellbeing Se55iOn5 and Therapies. We sustain stron8llon8 worknng relationships with our statutory and voluntary partners e.g., the Alzheimef s Society, Integrated Neurological Services, and the Richmond Carers Centre. 16+ Saturday Groupl for young people with SEND. We started the group after becoming increasingly aware that older members of our Saturday Club still very much need our support as theystsrt a new journey into adulthood *acing all the challen8es that come with that transition. Spe¢lallst Mentoring Service: 3-year projert for young people with complex needs, focusing on holistic, preventative, and sustainable support inteNentions- worknng with the family as a whole- in close association with AFC and CAMHS. WINTER RESPONSE PROGRAMME 2023-2024 With the soaring cost of livin& we stepped in to offer a comprehensive Winter Rponse ProBramme which included a Warm Hub for Carers and the people they care for. Thanks to grants from Richmond Council and the NHS (South West London Integrated Care System), the tharity opened its doors throughout the winter months, Monday to Fridayi offerin8 fresh soup as well as a range of hot drink5, fruit, and biscuits. Focusing on our waiting list and those most isolated. vulnerable and at risk during the cold spe115. we a150 offered free health checks from our registered nurse, and our experIend, skilled, and trained staff team provided information and advice, risk asse55ments. winter safety plans and more. "The ogency played o huge role in the community, running ondporbcipating in many projects through well- e5toblished working partnerships that promoted people sparticipotion andreducedsocial isolotion." CQC2019 EQUAL OPPORTUNITIES In line with the CarersTrust policyand procedure, togetherwith the charities fundamental ethos, a stsnce on the opposition of discrimination is central, on the grounds of sexual orientstion. faith. race, disability. age and marital or gender statu5. We provide a holistic person-centred service. and the people with whom we work are always treated with courtesy and respect. knkewise. are all our staff. clients. suppliers, partners, and crjntrattors. The charity is committed to promoting the health and Safety and well-being of all our stsff and clients. RESERVES POLICY Purpose This Policy complies with the Accounting and Reporting Standard5 for charities set out in the Statement of Recommended Practice. SORP IFRS 102). This requires charities to have a written Reserves Policy. founded on realistic assessment of their reseNes needs and which has been formally a8reed by the Board of Trustees.
Rlchmond Upon Thames Crossroads Care Report of the Trustees ftjr the Year Ended 31 March 2024 Definltlon of Reserves ReseNes are those monies that may be held and spent in accordance with this polity formed from unrestricted funds. Reserves may be built up from any monies that do not have a designated or restricted use. Legal Basis Trustees have a 8eneral legal duty to expend charity funds within 3 reasonable time of receiving them. Although holding income funds in reserve does not comply with this duty, the trustees have the implied power to take actions where necessary to ensure that the charity functions properly. Reason for Holding Reserves Reserves shall only be held where thi5 is necessary and prudent to provide for the continuing effectivene55 of the charity and. if nece55ary, for the appropriate costs of winding up the charity. ReseNes may be designated for specific costs such as redundancy or asset replacement. They may also be held for contingencies such as managing the late receipt of grants or a deficit in income over expenditure. The Level of Reserves Needed Crossroads Care Richmond and Kin8Ston upon Thames will hold reserves at a level to cover reasonable financial risks of running the charity as determined by the board. In principle. unrestricted reserves should be maintained at not less than three (31 months running costs plus IO% and should not normally exceed 40% of annual income. This represents a level below whith efforts should be made to increase reserves and above which efforts should be made to reduce reserves. The Use of Reserve5 Reserves may only be committed at the discretion of the board. in accordance with this policy. Poll¢y Review This policy land the a8reed level of reseNesl should be reviewed by the Board from time to time. FINANCIAL REVIEW The financial year continued to be impacted by increasing pressures on the home care sector, together with the national staffing crisis. and the soaring cost of livin& which led to changes in lifestyle and increased anxiety for both service user5 and home care staff. No one was sure again howthat would affert8rant funding orthe demand for our services from the London Borough of Richmond upon Thames. The result was a decrease in carers reaching thresholds and assessments for funded care, tO8ether with and ultimately increased demand for our services. Additional funding from several grant funders to help Crossroads Care Richmond and Kingston upon Thames cope with these new challenges was most helpful. Also, additional grants were provided for winter support and inequalities, especially around the winter/summer months. These factors were and continue to be a high priority for the charity as we continue to adapt our services to meet local need, as well as enhancin8 our staff well-being offer. We have continued to move our organi5ation forward into art improved financial position, despite endin8 the year with a small managed deficit, due to our commitment to staff welfare and well-bein& tQ8ether W*llth stsff recruitmenL to help meet the new need for our Servi5. Once again. we would like to express our sincere thanks to our local funders li.e.. Hampton Fund. Richmond Parish Lands Charity. The Barnes Fund). national funders li.e., BBC CIN. National Lottery). London Borough of Richmond, our NHS and Social Care partners and The Victoria Fwndètion for their continuins support. During these challen8in8 times we were able to continue our work controlling our indirect Costs, such as management and administration costs and training for all staff.
Richmond Upon Thames Crowoads Care Report of the Trustees for the Year Ended 31 March 2023 Auditors A resolution to appoint PB Assoaates as auditors wa5 proposed at the Annual General Meeting held on 19" October 2023. Small company provisions This report has been prepared in accordance with the small compan5 regime under the Companies Act 2006. CHAIR'S STATEMENT We are pleased to report that. despite the ongoing challenges for the not-for-profit sector, we have once again achieved well against our strategic plans for 2018-2023. Our new strategic plan for 2024-2029 sets out our vision statement and strategic aims for the charity and the people we serve. building upon the good work achieved over the last five-years. We have continued to move our organisation fonvard into an irnproved financial position. despite ending the year with a small managed deficit, due to our commitment to staff welfare and well-bein& tO8ether with staff recruitment, to help meet the new need for our services. Increasing pressures on the home care sertor, together with the national staffing crisis, and the soaring cost of livin& have led to changes in lifestyle and increased anxiety for both service users and home care staff. These factors remain a high priority for the charity as we continue to adapt our service5 to meet local need, as well as enhancing our staff well-being offer. Over the past few years, we have seen our waiting list almost double. meaning that our services have never been more in demand, and 5tsff recruitment has been a priority. Many tarers are reporting a significant deterioration in both their own and their loved ones, mental and physical health and well-being. Caring is often 2417. The life of an unpaid carer can be extremely hard. For many, caring requires a life-changing commitrnent. with carers often having to give up work or study. friendships, support networks and social lives, which significantly diminishes the quality of their own lives. Given the challenges related to the care sector and frontline workers, as chair, I would like to pay tribute to our CEO and the amazing team of stsff and volunteers who have. and continue to, overcome many of the challenges presented durin8 these challenging and often troublin8 periods in aur history. For all their hard work and commitment, as they continue to overcome the many challenge5 that they face and who consistently deliwer high standards of care and support to people in need throughout the borough. I would like to welcome all our new care support worker5 and volunteers. The way our team responded to meetthe needs of our clients duringthese changeable and often troubling periods 15 further documented by Crossroads Care CEO, Julie Da Costa in the Annual Review 2023-2024. Thi5 will be published in tirne for the 2024 AGM. In the year under review. as we collectively celebrate 50 years of sUPPQrting carer5. we continue to adapt, strengthen, and improve the services we offer to clients. to help meet local need and demand. Over the years. Crossroads Care ha5 Positioned itself strategically across the bomugh. A network partner of national Carers Trust and regulated under the Care Quality Commission {CQCI. we work with sep4ice users and stakeholders to influence service innovation and growth. We are committed to sustainin8 growth. and with the support of core funders, sponsors, Friends of Crossroads. and partners, we have continued providing high-quality home and community services where needed, particularly to those most i501ated. vulnerable, and often outside the statutory framework. The challenge for 2024-2025 is to explore new ways to raise our profile and gain funds that will diversify our income and meet this new need.
Rr<hmond Upon Thames Crossroads Care Report of the Trustees for the Year Ended 31 Marth 2024 Throughout a perlod of significant change In the Caresector. the board remains focused In its strateglc leadership by deliverin8 responsible governance and effective risk management. We w&ll continue to extend and develop our setvlces and speclallsm$ to mèet local needs prw)rities. and thanges within tha demographicenvlronment. We are agaln grateful to our trustees who, through thelr wealth of experlefi, knowEed8e, and expertisei provide ongdn8 Strategic leadership and 5UPPOTL Our immense 8rolitude also goes to our team ofdedicated Care Support Workers, volunteers and supporters who constantly seek to dellver hl8h stsndards ¢fc3re and support to thosè In We are especlally thankful to our core funders. Rlchmond Parfsh Laftds Charity, Hampton Fund, The Barnes Fund. Th¢ VEctorla Foundation, and thé London 8orough of Rithrnond upon Thames, NHS (South West Lor0 Inte8r3ted Care System). together wtth BBC Children In Need arKI The National Lottery. Flnally. we are very pleased thatThe Rt Hon SirWIn Cable continues to act a5 our Patron. We would Ilke to thank Sir Vince for continuing in this role and for the help and 5UPPOrt he has provtded in raising awareoess of the importance of Carerj In society and further championln8 thelr cause. Furth8rmore, we would like to extend oursincere thanks to all our employee5 and volurteers fortheir tremendw5 hard work and contribution throughout the lastyear. Ap byor ard of Trustees on..-.-..- . . ._..- and signed on Its behalf by: PAdcocL T A Ferguson, Trustee REGISTERED CHARITY NUMBER., 1053224 io
Richmond Upon Thames Crossroads Care Report of the Trustees for the Year Ended 31 March 2024 TRUSTEES, RESPONSIBILITIES IN RELATION TO THE FINANCIAL STATEMEKrs TheTru5tee5 Iwho are also Dirertor5 of Rithmond Upon Thames Crossroads Care} forthe puiposes ofcompany lawl are responsible for preparing the Trustees. Annual Report and the finanual statements in accordance with applicable law and the United Kingdom Accounting Standards Iunited Kin8dom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for eath financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, intluding income and expenditure, of the charitsble company for that period. In preparing these financial statements, the Trustees are required to: select 5Ultable occounting policies and then apply thern consistently, observe the methods and principles in the Charities SORP, make judgements and estimates that are aSOnable and prudent. state whether applicable UK accounting standards have been followed, subjert to any material departures disclosed and explained in the finanaal statements. and prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financi81 position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2CK16. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the Trustees are aware: there is no relevant audit information of whith the charitable company's auditor is unaware. and the Trustees have taken all steps they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. li
Richmond Upon Thames Crossroads Care Independent Auditorfs report to the Trustees of Richmond upon Thame5 Crossroads Care Oplnlon We haveaudited thefinantial statements ofRithmond UponThames Crossroadscare Ithe'charity')fortheyearended 31 March 2024 which comprise the Statement of Financial Activities. Statement of Financial Position and the related notes, including a summary of significant accounting policie5. The financial reporting framework that has been applied in their preparatlon is applicable law and United Kingdom Accounting Stsndards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United ngdoM Generally Accepted Accounting Practice). In our opinion the financial statements: give a true and fair view of the state of the charity's affairs as at 31 March 2024 and of sts income and expenditure for thÈye3rthen ended; have been properly prepared in accordance viith United Kingdom Generally Accepted Accountin8 Practice; have been prepared in accordance with the requirements of the Companies Art 21)J6. Basls for oplnion We conducted our audit in accordance with International Standards on Auditing (UK) IISAS IUK)) and applicable law. Our responsibilities under those standards are further described in the auditor's responsibilities for the avdit of the financlal statements section of our report, We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial ststements in the UK, including the FRCS Ethical Standard. and we have fulfilled our other ethical responsibilities in accord3nce with these requirements. We beli eve that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclu5ion5 relating to goin8 concern In auditing the financial ststements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have perfomied. we have not identified any material uncertainties relatlng to events or conditions that, individually or collectively. may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the re5pon5ibilitie5 of the trusteeswith respect to going concern are described in the relevant sections of this report. Other Informatlon The other information comprises the information included in the annual repor¢ other than the financial statements and our audltorfs report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements. our responsibility 15 to read the other information and. in doing so, consider whether the other information is materially inconsistent with the financial statements or aur knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If. based on the work we have performed. we conclude that there is a material mi55tstement of this other information, WÈ are required to report that fact. We have nothing to report in this re8ard. 12
Richmond Upon Thames Crossroads Care Independent Auditorf5 report to the Trustees of Richmond upon Thames Crossroads Care (continued) Opinions on other matters prescribed by the Companbes Art 2006 In our opinion, based on the work undertaken in the course of the audit: the information given in the trustees, report for the financial Veèr for which the finanoal statements are prepared is consistent with the financial statements. and the trustees, report has been prepared in acctydance with applicable le8al requirements. Matters on whlch we are requlred to report by exception In the light of the knowledge and UnderstOing of the charlty and its environment obtsined in the course of the audi¢ we have not identified material misstatements in the trustees. Annual Report. We have nothing to report in respect of the followinB matters in relation to which the Companies Art 2006 requires us to report to you if. in our opinion: adequate accounting records have not been kept. or returns adequate for our audit have not been received from branches not visited by us-, or the financial ststements are not in agreementwith the accounting records and returns; or certain disclosures of trustees, remuneration specified by law are not made- or we have not received all the infomation and explanations we require for our audit- or the trustees and directors were not entitled to prepare the financial statements in accordance with the small companie5 re8ime and take advantageofthe small companies, exemptions in preparingthe trustees, report and from the requirement to prepare a strategic report. Responslbillties of trustees As explained more fully in the trnstees, responsibilities 5tstement, the trustees (who are also the directors of the charity for the purpose of company lawl are responsible for the preparation of the financial statements and for being satisfied that they 8ive a true and fair view, and for such intemal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material mi55tatement, whether due to fraud or error. In preparing the financial statements, the trustees are respjnsible for assessing the charity's ability to continue as a 80ing concern. disclosing, as applicable. matters related to 80in8 concern and using the going concern basi5 of accounting unless the trustees either intend to liquidate the charity or to cease operations. or have no realistic alternative but to do so. Audltorfs responsibilities forthe Audit of the Financlal Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material mi5Statement, whether due to fraud or error. and to issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. IrgUlaritieS. including fraud. are instsnces of non-complian with laws and regulations. We design procedure5 in line with our re5pon5ibilities. outlined above. to detect material mi55tatements in respect of irregularities. including fraud. The extent to which our proodures are capable of detecting iThegularities, includin8 fraud is detailed below.. We identify and asse55 the risks of material misstatement of the Financial Statements. whether due to fraud or error. and then design and perform audit procedures responsive to those risks, including obtainin8 oudit evidence that is sufficient and appropriate to prowde a basis for our opinion.
Rlchmond Upon Thames Crossroads Care Independent Auditorfs report to the Trustee5 of Richmond upon Thames Cr055roads Care (continued) Identifyin8 and assessin£ potsntial risk5 related to irregularities In identifying and assessing risks of material misstatement in respect of irregularities. including fraud and non- compliance with laws and regulations, our procedures induded the following: enquiring of man38ementvthether they were aware of any instance5 offraud or non<ompliance with laws and regulations; obtaining an understanding of the legal and regulatory framework within which the tharity operates. The main laws and regulations we considered as affecting the financial statements were charity legislation, the Compaftie5 Act 2006, UK tax legislation and the regulations made under the Coronavirus Act 2020, including the various financial reliefs available; discussin8 amongst the engagement team h¢)w and where fraud might occur and any potential indicators of fraud. As part of this discu55ion we identified potential fraud risks in relation to misstatement of income and management override of controls. Audit response to risks identified Our procedures to respond to the identified risks included: analytical review of the financial statements checking a sample of grant documentstion through from application to grants received and reviewing whether restrirted or unrestricted: examining journal entries to address the risk of fraud through man38ement override of control5: reviewing minutes of board meetin85' review of the disclosures in the financial statements. As part of an audit in accordan with ISAS (UKI. we exerase professional judgment and maintain profe55ional scepticism throughout the audit. We also-. Identify and assess the risks of materiol misstatement of the financial statements, whether due to fraud or error. desisn and perform audit procedures responsive to those risks. and obtain audit evidence that 15 sufficient and appropriate to provide a basis for our opinion. The risk of not detetting a material misstatement resulting from fraud is higher than for one resulting from err, as fraud may involve collusion, for8ery. intentional omissions, misrepresentations. or the override of intemal control. Obtain an understanding of intern31 control relevant to the audit in order to desi8n audit procedures that are appropriate in the circumstances. but not for the purpose of expressing an opinion on the effectiveness of the internal control. Evaluate the appropriateness of accounting poliaes used and the reasonablene55 of accounting estimates and related disclosure5 made by the trustees. Conclude on the appropriateness of the trustees, use of the going concem basis of accounting and. based on the audit evidence obtsined. whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charity's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in ourauditorfs report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditorfs report. However, future events or condition5 may Cause the charity to cease to continue as a goin8 concem. Evaluate the overall presentation. structure and content of the financial statements. includin8 the disc105ures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. 14
Rlchmond Upon Thames Crossroads Care Independent Auditoes report to the Trustees of Rithmond upon Thame5 Crossroads Care (continued) We communicate with those charged with govemance regardin& among other Matters, the planned scope and timing of the audit and si8nificant audit findings. induding any significant deficiencies in internal control that we Identify during our audit. Use of our Report This report is made solely to the tharity's member5. as a body. in accordance with chapter 3 of part 16 of the Companies Art 2006. Our audit work has been undertaken so that we might state to the charity's members those matters we are required to stste to them in an auditor'5 report and for no other purpose. To the fullest extent permitted by law. we do not accept or a55ume responsibility to anyone other than the charity and the charity's members 35 a body. for our audit work, forthis reporL orforthe opinions we have formed. Gareth Peter Rees (Senior Statutory Auditor) For and on behalf of PB Associates Chartered accountants & ststutory auditor 2 Castle Business Villa8e Station Road Hampton Middle5ex TW12 2BX I I September 2024 15
Rlchmond Upon Thames Crossroads Care Statement of Flnancial Artivities Ilncorporating the Income and Expendtture Account) for the Year Ended 31 March 2024 Total funds Total funds Unrestricted funds Restricted funds 31.03.24 31.03.23 Notes INCOME FROM: Charitable acti¥fties Income from Charitable Activities 536,116 255.715 791,831 753.007 Investment income 2.331 2.331 222 Other income 586 586 2,900 Total 539.033 255.715 794,748 756.129 EXPENDITURE ON: Raisin8 f unds for Charitable activities 47.339 28.068 75.407 72.092 Expenditure on Charitable Activities 496,159 242.648 738,807 603.200 Governance Cost5 2,400 2,100 Total 545.898 270.716 816,614 677,392 NET INCOME/IEXPENDITURE) {6.8651 11S.Wiii 121,8661 78,737 Net movement in funds {6.865} 115,iJ)11 121,8661 78,737 RECONCILIATION OF FLINDS Total funds brought forward 179,166 111.456 290,622 211,885 TOTAL FUNDS CARRIED FORWARD 172.301 96.455 268.756 290,622 The statement of financial actsvities includes all gains and losses recognised in the year. All income and expenditure has arisen from continuing artivities. The loss12023 profit} for Companies Act 20C purposes is £21.866 (2023- £78.7371. 16
Rl¢hMond Upon Thames Crossroads Care Oalane¥ Shéet As at 31 Mar¢h 2024 Total lunds 31.03.24 Total funds 31.03.23' Notes FIXED ASSErs Tangible assets 306.841 CURRENT ASSErs Debtors Cash at bank 7L699 214,175 28S874 52,806 303,811 356.617 CReDrroRS Amountsfallingdue wlthln oneyear 14 (180,8361 {220,783 NEfcuiiRENT A55ETS 105.038 135.834 TOTAL A55Efs LESS CURIIENT UA81LmES 410,128 44l675 CREDrroRS Amounts falling due after more than one year {141,372) (152,0531 268.756 290,622 FUNDS Vnrestrirted Income funds Deslgnated Contin8ency Resen 16 101301 109.166 70,000 Vnrestrtctsd funds 172.a)I 179,166 Restrlcted fvnds 16 %.455 111,456 TOTAL FUNDS 268,756 290,622 These accounts have been prepared in accordan wtth the Charltles Statement ofRecommended practi SORP IFRS 102). The aOUnts w approved by the Dlrertors on............. ... ere slgned on thelr behalf by: A Fergtsson- Tru PJAdco Trustee 17
Richmond Upon Thames Crossroads Gire Cash Flow Statement for the Year Ended 31 March 2024 31,03,24 31.03.23 Gish fl¢ws from operatlng attivities: Net cash provided by operating ottivities Isee note below) (74,349) 121,327 Cash flows from investin8 activities: Purchase of fixture5. fittings and equipment Net cash lused in) investin8 activities {5.446) {5,446) Cash flows from flnanclng activitie5: Repayments of borrowing Net cash lused in) financing activities {9.841) 19.841) 19,3761 19,3761 Change In ¢ash aftd cash equlydlents in the reportln8 period (89.636) 111,951 Cash and cash equivalents at the beginning of the reporting perlod 303.811 191,860 Cash and cash equivalents at the end of the reporting period 214.175 303,811 Recoftciliation of net income/expendTrture to net cash flow from operating activities Net expenditure for the reporting period (per statement of financial activities) Depreciation Decreasel lincreasel in debtors (Decreasell increase in creditors 121,866) 7,197 118,893) 140,787) 78.737 6,467 17.0801 43,203 Net cash provided by operating activities 174.349) 121.327 Analysls of cash and cash equivalents Cash at bank 214,175 303.811
Rlchmond Upon Thames Crowoads Care Notes to the Financial Statements for the Year Ended 31 March 2024 ACCOUNTING POUCIES Basis of preparation The financial statements have been prepared in accordance with- Statement of Recommended Practice {applicable to tharities preparin8 their accounts in accordance with the Financial Reporting Standard applicable in the U K and Republic of Ireland {FRS 102)) (issued in Ortober 2019) - (Charitie5 SORP IFRS 10211. the Fin2nci21 Reporting Starjdard applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2CrfJ6. Richmond Upon Thames Crossroads Care meets the definition of a public benefit entity under FRSIO2. Assets and liabilities are recognised at historical cost as modified by the revaluation of freehold property. The financial statement are presented in sterling and ère rounded to the nearest pound. The Trustees have cgnsidered the companvs balance sheet. trading activity and estimated cash flow5 for a period of at least 12 months from the date these financial statements were signed and have concluded that the charity will continue to be able to meet its obligations as these fall due. The Trustees have also'stressed, their cash flow analysis to tske into account the impact on their business of possible scenarios brought on by the impact of the Covid19 pandemic. alongside further measures that they can take to miti83te the impact. Based on these assessments. 8iven the measures that could be undertaken to mitigate the current adverse conditions, and the current resources available. the dirertors have concluded that they can continue to adopt the going concern basis in preparing these financi31 ststements. Income Voluntary income including donations and grants that provide core funding or are of a general nature is reco8ni5ed where there is entitlement certainty of receipt and the amount can be measured with sufficient reliability. Deferred income represents amounts received for future periods and is leaSed to incoming resources in the period for which it ha5 been received. Such income is only deferred when:_ The donor specifies that the grant or donation must ¢)nly be used in future accounting periods, or The donor has imposed conditions which must be met before the charity has unconditional entitlement. Investment income is recognised on a receivable basis. Income from charitable activities indudes income recogni5ed as earned {as the related goods or services are provided) under contrart. Expenditure Liabilitie5 are recognised as expenditure as soon as there is a legal or construttive obligation committin8 the charity to that expenditure, it is probable that a transfer of eccmomic benefits will be required in settlement and the amount of the obligation can be measured reliably. Charitsble expenditure comprises those cost incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such artNities and those cost5 of an indirect nature necessary to support them. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be dirertly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. Support Cost Allocation Support costs include central functions and have been allocated to artivity cost categories on a basis consistent with the use of resources, for example. allocating property costs by floor areas, or per capita, staff costs by the time spent and other costs by their usage. 19
Richmond Upon Thames Crossroads Care Notes to the financial Ststements Icontinued) for the Year Ended 31 March 2024 ACCOUNTING POUCIES (continued) Tanglble fixed assets Depreciation is provided at the following annual rates in order to write off each a55et over its estimated useful life., Land and Buildings Fixtures, fittings and equipment Motor Vehicles straight line over 100 years 33% strai8ht line 20% straight line Operating Lease5 Rentals payable under operating leases a char8ed in the statement of financial activities on a straight-line basi5 over the lease term. Fund accounting Unrestricted funds which are general funds can be used in accordance with the charitable objectives at the discretion of the trustees. Restrictèd funds can only be used for partiojlar restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Designated fund5 are unrestricted fund5 set aside at the discretion of the trustees for specific purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. RESERVE POLICY The Board has a Reserves Policy that complies with the Accounting and Reporting Standard5 for charities set out in the Charitie5 SORP IFRS 1021. Thi5 requires charities to have a written ReseNes Policy that has been formally agreed by the Board of Trustees and which provides the basis from which a realistic assessment of the need for reserves may be made. Richmond Crossroads Care will hold reserves at a level to cover reasonable financial risks of running the charity a5 determined by the Board. To determine this level the Trustees undertake a risk analy515 based on fundin8 stability and commitrnent to expenditu. Each source of funds is assessed on: The likelihood of it dedining, continuing at present levels or growing with need Whether it is from a single source ormanydonor5, contracts Whether it is contractual and, if so. the length of the contract This produces an index score for each Source of funds and this is multiplied bythe percentage of the total income that that Sour provides. The sum of these percentages provides an indication of the overall stability of the income. Ltkewise, commitment to expenditure is considered greater if it is central to our objects rather than a desirable add-on. In principal, general reserves should be maintsined at the designated level plus or minus IO% of annual income. This represents a level below which efforts should be made to increase reserves and above which efforts should be made to redu reser4es. Improving the stabillty of income should be the Consistent aim of the executive in order to redu thè need for reserves. However, in the event that the above analysis calls for a level of general reserves of more than 50% of annual income, efforts will be made to reduce commitment to expenditure. 20
Richrnond Upon Thames Crossroads Care Notes to the Financial Statements (continued) for the Year Ended 31 March 2024 INVESTMENT INCOME Unrestricted funds Restricted funds 31.03.24 31.03.23 Deposit account interest 2,331 2.331 222 GRANfs. DONATION AND CONTRAcf INCOME Unrestricted funds Restricted funds 31.03.24 31.03.23 Private Income Other Income from Charitable Activities Donations and legacies 73,692 15,174 24,104 73,692 15,174 24, 104 64,624 10.259 35,399 112,970 112,970 110,282 Local Authority & other agencies: LBRUT Social Services Contract Care LBRUT Achieving for Children Ltd Continuin8 Care Young People Continuing Care Adults NWL ICB LBRUTCarer5 Hub LBRUT Emergency Breaks Clinical Commissioning Group 63,981 84.422 32,882 39,315 3,829 63,981 84,422 32,882 39,315 3,829 65,867 10,51)) 31,932 39.696 2.719 2.872 190 61.4(Xl 10.500 98,175 247,484 65.867 10,500 224.429 76,367 300,796 Grants from Trusts & Foundation& 8arnes Workhouse Fund BBC Children in Need Hampton Fuel Allotment Richmond Parish Lands victoria Foundation Richmond Charities City Bridge Other 20.2LKI 2.167 48.750 20,2CiI 2.167 105,500 55,5SO 16,063 9,ICQ 45,834 123,651 20,200 10,000 102.583 52,SOO 14.537 56,750 55,550 16,063 9.100 9,167 73.901 179,348 36,667 49,750 198,717 195,421 378,065 395,241 536.116 255,715 791,831 753,007 EXPENDITURE ON RAISING FUNDS Unrestricted funds Restricted funds 31.03.24 31.03.23 Staff costs Direct Costs 43.671 3,668 47.339 20,717 7.351 28.068 64,388 11,019 75,407 64.388 7,704 72,092 21
Richmond Upon Thame5 Crossroads Care Notes to the Finan¢ial Statements Icontinuedl for the Year Ended 31 March 2024 EXPENDITURE ON CHARITABLE AcfiviTIES Unrestricted funds Restricted funds 31.03.24 31.03.23 Staff costs other Costs 384.507 111.652 496.159 182,444 60,204 242,648 566.951 171.856 738.807 459,017 144,183 603,200 EXPENDITURE ON CHARITABLE AcfiviTIES Fund- Raisin8 Care Work Governance Totsl DIRECT COSTS Fundraising Costs Employment Costs Other Dirett Costs Other Staff Expenses Insurance Office Expenses Establishment Costs Subscriptions and Membership5 Interest Payable Depreciation of Fixed Assets 11.019 11.019 391.396 61,902 37,348 6,635 11,143 3.881 12,712 7,162 7,197 39L396 61.902 37.348 6,635 11.143 3,881 12.712 7.162 7,197 11.019 539,376 550,395 SUPPORT COSTS Employmeftt Costs Establishment Costs Accountancy Postage and stationery Auditors, remuneration Bank Charges Legal Expenses 64.388 175.555 10.297 6,637 6,023 239,943 10,297 6,637 6,023 2,40D 919 2,400 919 64,388 199,431 2.400 266,219 75,407 738,807 816,614 Other direct costs include 53 grants paid to indNiduals amounting to a total of £13,050. The majority of these grants were funded by a grant received from Richmond Charities. 22
Rlchmond Upon Thames Crossroads Care Notes to the financial Statements (continued) for the Year Ended 31 March 2024 EXPENDrruRE Net expenditure is stated after chargingJ{creditin81- 31.03.24 31.03,23 Audit fees Depreciation - owned assets 2,100 6,467 7.197 TRUSTEES, REMNERATION AND EXPENSES No trustees received any remuneration or expenses for the year ended 31 Marth 202412023- nill. io. EMPLOYEES. REMUNERATION 31.03.24 31.03.23 Wages and salaries Social security costs Other pension costs Other employee benefits 571,492 42.239 10,103 7.505 631.339 477,994 32,549 9,144 3,718 523,405 One employee received em0lunts in excess of £60.1)JO in the current year in the band £80,000 - £90,000 12023: 1 £80.000- £90.01). The avera8e monthly number of employees lincluding Trustees) during the year. analysed by category, was as follows: 31.03.24 31.03.23 Chief Executive Administration and Support Care Workers and Saturday Project stsff 25 25 32 32 ii. TAXATION As a reglstered charity. Richmond Upon Thames Cr055roads Care is potentlally exempt from taxation of income and gains falling within s520 to $537 of Income Tax Act 2IX)7 and $256 of the Taxation of Chargeable Gains Att 1992. No tax charge has arisen in the year. 23
Richmortd Upon Thames Crossroads Care Notes to the Financial Ststements {continuedl for the Year Ended 31 March 2024 12. TANGIBLE FIXED ASSETS Fixtures, Fittings & Equipment Freehold property Totals COST At l April 2023 Additions Dlsposals At 31 March 2024 325.000 45.283 5.446 370,283 5.446 325,IX)O ,729 375,729 DEPRECIATION At l April 2023 Charge foryear Disposals At 31 March 2024 22,479 L625 40,963 5.572 63.442 7,197 24.104 46.535 70,639 NET BOOKVALUE At 31 March 2024 300,896 4,194 305.090 At 31 March 2023 302,521 4,320 306.841 Freehold Land and BuHdin85 The gross book value of freehold land and buildings includes £325.00012023 - £325,000) of depreciable assets. The property was revalued in May 2015. on an open market basis by Stuart Edwards Mann Smith Chartered Surveyors to a value of £325.0(Xi. The Trustee5/Directors consider that the fair value of the property is not materially different to the valuation. 13. DEBTORS 31.03.24 31.03.23 Trade debtors Other Debtors 46.861 24,838 71.699 28,966 23,840 52,806 24
Richmond Upon Thames Crossroads Care Note5 to the Finan¢ial Ststements (continued) for the Year Ended 31 March 2024 14. CREL)ITORS: Amounts fallln8 due within one year 31.03.24 31.03.23 Bank loans and overdrafts 10,299 3.988 9,459 10,392 29,226 Trade creditors Social security and other taxes Accrual and deferred income 33.037 131,864 1,648 170,080 Other creditors 1,626 180,836 220,783 Creditors amounts fallin8 due within one year indudes the following liabilities on which security has been given bythe charity.. 31.03.24 31.03.23 Bank loans and overdrafts 10,299 9,459 Bank loans and overdrafis comprise a mortgage secured by a fixed charge on the freehold property of the charity, and which represents 50.4% of its net book value12023- 53.4%). The loan is repayable by instalments and is due to be settled in full by 25 September 2035. Creditors amounts falling due within one year includes deferred income, summarised as follows: 31.03.24 31.03.23 Brought forward at l April Amount released to incomin8 resources Amount deferred in the year Carried forward at 31 March 131,604 1131.604) 93.243 108,601 1108,6011 131,604 93.243 131,604 25
Richrnond Upon Thames Crosyoads Care Notes to the Financial Statements Icontinuedl for the Year Ended 31 March 2024 15. CREDITORS: Amounts fallln8 due after more than one year Creditors amounts fallin8 due after more than one year includes the following liabilities on which security ha5 been given by the charity- 31.03.24 31.03.23 Bank loans and overdrafts 141.372 152.053 Bank loans and overdrafts comprise a mortgage secured by a fixed tharge on the freehold property of the charity and which represent5 50.4% of its net book value12023: 53.4%). The loan is repayable by in5talments and is due to be settled in full by 25 September 2035. Included in creditors are the following amounts due after morethan 5 years: 31.03.24 31.03.23 After more than five years by instalments 107.554 110.896 16. ANALYSIS OF FUNDS At l April 2023 Incoming Resources Resources Expended At 31 March 2024 Year Ended 31 March 2024 Unrestrlcted funds General fund Designated Contingency 109.166 70.000 539.033 (545.898) 102,301 70,(M)J Restricted funds General fund 111.456 255.715 1270,716) 96,455 TOTAL FUNDS 290,622 794,748 1816,614} 268,756 Year Ended 31 Marth 2023 (Comparative) At l April 2022 Incoming Resources Resources Expended At 31 March 2023 Unrestricted funds General fund Designated Contingency 58,934 70,¢JOO 489.493 (439.261) 109.166 70,000 Restrlcted funds General fund 82.951 266.636 1238,131) 111.456 TOTAL FUNDS 211,885 756.129 1677.392) 290.622 26
Richmond Upon Thames Crossroads Care Notes to the Flnancial Statements (continued) for the Year Ended 31 March 2024 17. DESCRIPTION OF FUNDS Saturday Club- provides recreation213ctivities and support for up to 40 children and young carers with special educational needs and is open 38 weeks in the year {term time), including summer and Christmas outings and activities. Carin8 Café- in associatiork with Alzheimerf5 Society Richmond branch, this is a drop-in café for people affected by dementia and is open twice a month. Carers Café- The Carers Café is a friendly 8athering where people affected by theyr Carin8 experience can meet for coffee and snacks in the company of others in a similar situation. Ex-c3rers and the people they care for are also welcome. They are able to obtain information and support from trained Crossroad5 Staff. Men Who Care Project - The Men Who ca specifically addre55ing the health. support and care needs of this vulnerable and particularly socially isolated group of people. Offering monthly meetups, specialist sessions and outin8. This early intervention gives male Carers the same opportunities and outcomes as their female counterparts, and addresses outcomes around support. as well as their mental and physical health and wellbeing. Dads Who Care Project- In partnership with Achieving For Children. the Men Who Care Project has extended to incorporate M31e Parent Carer, providing the same model of service. with some joint activitie5lsession5. Early monitoring identifies dissimi13rities to their older Male Carer5 around Self-Esteem and Identity. Designated Contin8ency Re5erye- a portion of unrestricted funds set aside to cover potential redundancies and other committed costs in the event of a change in local authority policy resulting in significant loss of contract income. 18. NET ASSETS BY FUND Unrestricted funds Restricted funds Year Ended 31 March 2024 31.03.24 Tangible Assets Current A55ets Creditors- amounts fallin8 due within one year Creditors- amounts falling due after one year Net Assets 305.090 189.419 1180,836) 1141.3721 172,301 305,090 285,874 1180,8361 1141,3721 268.756 96.455 96,455 Unrestricted funds Restricted funds Year Ended 31 Marth 2023 (Comparative) 31.03.23 Tangible Assets Current A55ets Creditors- amounts falling due within one year Creditors - amounts falling due after one year Net Assets 306,841 245,161 1220.783) 1152,0531 179.166 306,841 356,617 1220.7831 {152,0531 290,622 111.456 111.456 27